XML 83 R48.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
Acquisitions, Intangible Assets and Goodwill - Additional Information (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Sep. 03, 2019
Apr. 01, 2019
Dec. 31, 2019
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Acquisitions Intangible Assets And Goodwill [Line Items]            
Cash consideration       $ 114,603 $ 0 $ 0
Amortization expense related to capitalized internal-use software       15,600 21,700 21,100
Removal of fully amortized capitalized internal-use software     $ 63,500      
Amortization expense       8,995 4,270 $ 4,461
Removal of fully amortized acquisition intangible assets     54,200      
Capitalized internal-use software, net     33,156 33,156 $ 33,280  
Capitalized Internal-Use Software Net in Development Phase            
Acquisitions Intangible Assets And Goodwill [Line Items]            
Capitalized internal-use software, net     $ 12,400 12,400    
General and Administrative Expenses            
Acquisitions Intangible Assets And Goodwill [Line Items]            
Acquisition-related incremental expenses       $ 1,700    
GetFeedback, Inc            
Acquisitions Intangible Assets And Goodwill [Line Items]            
Closing date of acquisition Sep. 03, 2019          
Percentage of outstanding shares purchased 100.00%          
Business combination, consideration paid in common stock 376,333          
Business combination, fair value of common stock $ 16.24          
Cash consideration $ 61,500          
Net cash acquired 700          
Business combination, total purchase consideration $ 68,300          
Usabilla Holding B.V.            
Acquisitions Intangible Assets And Goodwill [Line Items]            
Closing date of acquisition   Apr. 01, 2019        
Percentage of outstanding shares purchased   100.00%        
Business combination, consideration paid in common stock   1,644,413        
Business combination, fair value of common stock   $ 18.30        
Cash consideration   $ 53,100        
Net cash acquired   1,100        
Business combination, total purchase consideration   $ 84,300        
Usabilla Holding B.V. | Certain Employees of Acquired Company            
Acquisitions Intangible Assets And Goodwill [Line Items]            
Business acquisition, additional consideration granted   299,798        
Stock-based compensation, requisite service period   3 years