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Segments
12 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Segments SEGMENTS
The Company determines its operating segments based on ASC 280, Segment Reporting, how the chief operating decision making group monitors and manages the performance of the business and the level at which financial information is reviewed. The Company’s operating segments are strategic business units that offer different products and services.
The Company's core business is delivering seamless integrated payment and software solutions to SMBs and organizations in strategic vertical markets. This is accomplished through the Merchant Services and Proprietary Software and Payments segments.
The Merchant Services segment provides comprehensive payment solutions to businesses and organizations. The Merchant Services segment includes third-party integrated payment solutions as well as merchant of record payment services across the Company's strategic vertical markets.
The Proprietary Software and Payments segment delivers solutions, including embedded payments, to the Company's clients through company-owned software. Payments are delivered through both the payment facilitator model and the traditional merchant processing model.
The Other category includes corporate overhead expenses, when presenting reportable segment information.
Effective July 1, 2020, the Company reassigned a component from the Proprietary Software and Payments segment to the Merchant Services segment to better align the Company's segments with its business operations.
The prior period comparatives reflected in the tables below have been retroactively adjusted to reflect the Company's current segment presentation.
The Company primarily uses processing margin to measure operating performance. The following is a summary of reportable segment operating performance for the years ended September 30, 2021, 2020 and 2019.
As of and for the Year ended September 30, 2021
Merchant ServicesProprietary Software and PaymentsOtherTotal
Revenue$111,870 $114,433 $(2,179)$224,124 
Other costs of services(51,234)(8,610)2,138 (57,706)
Residuals29,842 1,147 (2,071)28,918 
Processing margin$90,478 $106,970 $(2,112)$195,336 
Residuals28,918 
Selling general and administrative134,872 
Depreciation and amortization24,418 
Change in fair value of contingent consideration7,140 
Loss from operations$(12)
Total assets$208,560 $382,014 $61,226 $651,800 
Goodwill$119,086 $173,157 $— $292,243 

As of and for the Year ended September 30, 2020
Merchant ServicesProprietary Software and PaymentsOtherTotal
Revenue$100,949 $50,953 $(1,768)$150,134 
Other costs of services(43,940)(5,057)1,767 (47,230)
Residuals21,618 587 (1,757)20,448 
Processing margin$78,627 $46,483 $(1,758)$123,352 
Residuals20,448 
Selling general and administrative78,323 
Depreciation and amortization18,217 
Change in fair value of contingent consideration(1,409)
Income from operations$7,773 
Total assets$206,769 $139,107 $57,650 $403,526 
Goodwill$115,982 $71,023 $— $187,005 
As of and for the Year ended September 30, 2019
Merchant ServicesProprietary Software and PaymentsOtherTotal
Revenue$338,968 $37,339 $— $376,307 
Interchange and network fees(236,170)(6,697)— (242,867)
Other costs of services(41,487)(2,750)— (44,237)
Residuals17,058 605 — 17,663 
Processing margin$78,369 $28,497 $— $106,866 
Residuals17,663 
Selling general and administrative62,860 
Depreciation and amortization16,564 
Change in fair value of contingent consideration3,389 
Income from operations$6,390