| Summary of Reportable Segment Performance |
The Company primarily uses processing margin to measure operating performance. The following is a summary of reportable segment operating performance for the years ended September 30, 2020, 2019 and 2018. | | | | | | | | | | | | | | | | | | | | | | | | | As of and for the Year ended September 30, 2020 | | Merchant Services | | Proprietary Software and Payments | | Other | | Total | | Revenue | $ | 100,949 | | | $ | 50,953 | | | $ | (1,768) | | | $ | 150,134 | | | | | | | | | | | Operating expenses | | | | | | | | | Other costs of services | 43,940 | | | 5,057 | | | (1,767) | | | 47,230 | | | Selling general and administrative | 26,376 | | | 28,187 | | | 23,760 | | | 78,323 | | | Depreciation and amortization | 11,796 | | | 5,723 | | | 698 | | | 18,217 | | | Change in fair value of contingent consideration | (4,691) | | | 3,282 | | | — | | | (1,409) | | | Income (loss) from operations | $ | 23,528 | | | $ | 8,704 | | | $ | (24,459) | | | $ | 7,773 | | | | | | | | | | Processing margin(1) | $ | 78,627 | | | $ | 46,483 | | | $ | (1,758) | | | $ | 123,352 | | | Total assets | $ | 206,769 | | | $ | 139,107 | | | $ | 57,650 | | | $ | 403,526 | | | Goodwill | $ | 115,982 | | | $ | 71,023 | | | $ | — | | | $ | 187,005 | |
__________________________ 1.Processing margin is equal to revenue less other costs of services. $21,618, $587 and $(1,757) of residual expense, a component of other costs of services, are added back to the Merchant Services segment, Proprietary Software and Payments segment, and Other category, respectively. | | | | | | | | | | | | | | | | | | | | | | | | | As of and for the Year ended September 30, 2019 | | Merchant Services | | Proprietary Software and Payments | | Other | | Total | | Revenue | $ | 338,968 | | | $ | 37,339 | | | $ | — | | | $ | 376,307 | | | | | | | | | | | Operating expenses | | | | | | | | | Interchange and network fees | 236,170 | | | 6,697 | | | — | | | 242,867 | | | Other costs of services | 41,487 | | | 2,750 | | | — | | | 44,237 | | | Selling general and administrative | 27,275 | | | 17,059 | | | 18,526 | | | 62,860 | | | Depreciation and amortization | 12,221 | | | 3,790 | | | 553 | | | 16,564 | | | Change in fair value of contingent consideration | (477) | | | 3,866 | | | — | | | 3,389 | | | Income (loss) from operations | $ | 22,292 | | | $ | 3,177 | | | $ | (19,079) | | | $ | 6,390 | | | | | | | | | | Processing margin(1) | $ | 78,369 | | | $ | 28,497 | | | $ | — | | | $ | 106,866 | | | Total assets | $ | 216,420 | | | $ | 99,420 | | | $ | 33,462 | | | $ | 349,302 | | | Goodwill | $ | 117,334 | | | $ | 50,950 | | | $ | — | | | $ | 168,284 | |
__________________________ 1.Processing margin is equal to revenue less interchange and network fees, less other costs of services. $17,058, $605 and $0 of residual expense, a component of other costs of services, are added back to the Merchant Services segment, Proprietary Software and Payments segment, and Other category, respectively. | | | | | | | | | | | | | | | | | | | | | | | | | As of and for the Year ended September 30, 2018 | | Merchant Services | | Proprietary Software and Payments | | Other | | Total | | Revenue | $ | 303,692 | | | $ | 19,819 | | | $ | (3) | | | $ | 323,508 | | | | | | | | | | | Operating expenses | | | | | | | | | Interchange and network fees | 209,705 | | | 4,838 | | | — | | | 214,543 | | | Other costs of services | 38,563 | | | 1,752 | | | (1) | | | 40,314 | | | Selling general and administrative | 23,716 | | | 7,177 | | | 9,692 | | | 40,585 | | | Depreciation and amortization | 9,736 | | | 1,896 | | | 207 | | | 11,839 | | | Change in fair value of contingent consideration | 2,103 | | | 1,763 | | | — | | | 3,866 | | | Income (loss) from operations | $ | 19,869 | | | $ | 2,393 | | | $ | (9,901) | | | $ | 12,361 | | | | | | | | | | Processing margin(1) | $ | 69,449 | | | $ | 13,733 | | | $ | (2) | | | $ | 83,180 | | | Total assets | $ | 143,792 | | | $ | 26,524 | | | $ | 4,826 | | | $ | 175,142 | | | Goodwill | $ | 70,936 | | | $ | 13,018 | | | $ | — | | | $ | 83,954 | |
__________________________ 1.Processing margin is equal to revenue less interchange and network fees, less other costs of services. $14,025, $504 and $0 of residual expense, a component of other costs of services, are added back to the Merchant Services segment, Proprietary Software and Payments segment, and Other category, respectively.
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