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Segments (Tables)
12 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Summary of Reportable Segment Performance
The Company primarily uses processing margin to measure operating performance. The following is a summary of reportable segment operating performance for the years ended September 30, 2020, 2019 and 2018.
As of and for the Year ended September 30, 2020
Merchant ServicesProprietary Software and PaymentsOtherTotal
Revenue$100,949 $50,953 $(1,768)$150,134 
Operating expenses
Other costs of services43,940 5,057 (1,767)47,230 
Selling general and administrative26,376 28,187 23,760 78,323 
Depreciation and amortization11,796 5,723 698 18,217 
Change in fair value of contingent consideration(4,691)3,282 — (1,409)
Income (loss) from operations$23,528 $8,704 $(24,459)$7,773 
Processing margin(1)
$78,627 $46,483 $(1,758)$123,352 
Total assets$206,769 $139,107 $57,650 $403,526 
Goodwill$115,982 $71,023 $— $187,005 
__________________________
1.Processing margin is equal to revenue less other costs of services. $21,618, $587 and $(1,757) of residual expense, a component of other costs of services, are added back to the Merchant Services segment, Proprietary Software and Payments segment, and Other category, respectively.
As of and for the Year ended September 30, 2019
Merchant ServicesProprietary Software and PaymentsOtherTotal
Revenue$338,968 $37,339 $— $376,307 
Operating expenses
Interchange and network fees236,170 6,697 — 242,867 
Other costs of services41,487 2,750 — 44,237 
Selling general and administrative27,275 17,059 18,526 62,860 
Depreciation and amortization12,221 3,790 553 16,564 
Change in fair value of contingent consideration(477)3,866 — 3,389 
Income (loss) from operations$22,292 $3,177 $(19,079)$6,390 
Processing margin(1)
$78,369 $28,497 $— $106,866 
Total assets$216,420 $99,420 $33,462 $349,302 
Goodwill$117,334 $50,950 $— $168,284 
__________________________
1.Processing margin is equal to revenue less interchange and network fees, less other costs of services. $17,058, $605 and $0 of residual expense, a component of other costs of services, are added back to the Merchant Services segment, Proprietary Software and Payments segment, and Other category, respectively.
As of and for the Year ended September 30, 2018
Merchant ServicesProprietary Software and PaymentsOtherTotal
Revenue$303,692 $19,819 $(3)$323,508 
Operating expenses
Interchange and network fees209,705 4,838 — 214,543 
Other costs of services38,563 1,752 (1)40,314 
Selling general and administrative23,716 7,177 9,692 40,585 
Depreciation and amortization9,736 1,896 207 11,839 
Change in fair value of contingent consideration2,103 1,763 — 3,866 
Income (loss) from operations$19,869 $2,393 $(9,901)$12,361 
Processing margin(1)
$69,449 $13,733 $(2)$83,180 
Total assets$143,792 $26,524 $4,826 $175,142 
Goodwill$70,936 $13,018 $— $83,954 
__________________________
1.Processing margin is equal to revenue less interchange and network fees, less other costs of services. $14,025, $504 and $0 of residual expense, a component of other costs of services, are added back to the Merchant Services segment, Proprietary Software and Payments segment, and Other category, respectively.