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Unpaid Loss and Loss Adjustment Expense
12 Months Ended
Dec. 31, 2023
Insurance [Abstract]  
Unpaid Loss and Loss Adjustment Expense Unpaid Loss and Loss Adjustment Expense
Other liabilities for unpaid losses and loss adjustment expenses (also referred to as “claim liabilities”) under insurance contracts are based upon estimates of the ultimate claim costs associated with claim occurrences as of the balance sheet date and include estimates for incurred-but-not-reported (“IBNR”) claims. A reconciliation of the changes in claim liabilities, net of reinsurance, for each of the years ended December 31, 2023 and 2022 follows.
20232022
Balances at beginning of year:
Gross liabilities$17,520 $14,993 
Reinsurance recoverable on unpaid losses(715)(1,892)
Net liabilities16,805 13,101 
Incurred losses and loss adjustment expenses:
Current accident year39,303 37,837 
Prior accident years(3,634)(652)
Total 35,669 37,185 
Paid losses and loss adjustment expenses:
Current accident year30,554 27,415 
Prior accident years6,752 6,066 
Total37,306 33,481 
Balances at December 31:
Net liabilities15,168 16,805 
Reinsurance recoverable on unpaid losses937 715 
Gross liabilities$16,105 $17,520 
We recorded net reductions of estimated ultimate liabilities for prior accident years of $3,634 in 2023 and $652 in 2022. These reductions, as a percentage of net liabilities at the beginning of each year, were 21.6% in 2023 and 5.0% in 2022.
Our net incurred and paid liability losses and loss adjustment expenses are summarized by accident year below. IBNR and case development liabilities are as of December 31, 2023.
Incurred Losses and Loss Adjustment Expenses through December 31,
Accident Year2017*2018*2019*2020*2021*2022*2023IBNR and Case Development LiabilitiesCumulative Number of Reported Claims
2017$29,627 $28,778 $28,895 $28,537 $28,189 $28,213 $28,171 $179 4,343 
201826,576 26,650 26,455 26,385 26,328 26,194 145 3,762 
201927,331 26,746 26,444 26,325 25,972 141 3,681 
202026,415 25,118 24,305 23,804 323 3,662 
202126,555 26,527 26,267 1,874 3,685 
202234,356 32,137 3,399 3,876 
202335,450 8,198 3,611 
$197,995 
Cumulative Paid Losses and Loss Adjustment Expenses through December 31,
Accident Year2017*2018*2019*2020*2021*2022*2023
2017$22,293 $25,491 $26,991 $27,584 $27,815 $27,990 $27,992 
201820,246 23,796 24,844 25,589 25,974 26,049 
201920,755 23,787 24,647 25,357 25,831 
202020,481 22,614 23,386 23,481 
202119,649 22,800 24,393 
202224,775 28,738 
202327,252 
Paid losses and loss adjustment expenses183,736 
Incurred less paid losses and loss adjustment expenses14,259 
Unpaid loss adjustment expenses909 
Net unpaid losses and loss adjustment expenses$15,168 
*Unaudited required supplemental information
Loss and loss adjustment expense reserves include an amount for reported losses and an amount for losses incurred but not reported. We establish average liabilities based on expected severities for newly reported claims prior to establishing individual case reserves when insufficient time or information is available for specific claim estimates and for large volumes of minor physical damage claims that, once reported, are quickly settled. We establish case loss estimates for claims, including estimates for loss adjustment expenses, as the facts and merits of the claim are evaluated. Such reserves are necessarily based upon estimates, and while management, based on past experience, believes that the amount is adequate, the ultimate liability may be more or less than the amounts provided. We may record supplemental IBNR liabilities in certain situations when actuarial techniques are difficult to apply. The methods for making such estimates and for establishing the resulting reserves are continually reviewed, and any adjustments are reflected in operations annually.
First Guard

First Guard’s claim liabilities predominately relate to commercial truck claims. For such claims, we establish and evaluate unpaid claim liabilities using historical claims data and other data as necessary to determine our best estimate, with an annual review by certified actuaries and certified public accountants. Claim liabilities include average case, case development, and IBNR estimates.

Southern Pioneer
Southern Pioneer’s claim liabilities predominately relate to liquor liability, garage liability, and commercial property as well as homeowners and dwelling fire claims. For such claims, we establish and evaluate unpaid claim liabilities using standard actuarial methods and techniques. The actuarial methods utilize historical claims data, adjusted when deemed appropriate to reflect perceived changes in loss patterns. Claim liabilities include average case, case development, and IBNR estimates.