EX-99.1 3 ex991recastfsandmda.htm EXHIBIT 99.1 Exhibit

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
YEAR ENDED DECEMBER 31, 2018
INDEX






ITEM 1. BUSINESS
Company Overview and History

We are a growth-oriented, technology-enabled, highly-diversified, multi-channel and multi-product consumer finance company serving a wide range of underbanked consumers in the United States ("U.S.") and Canada. We believe that we have the only true omni-channel customer acquisition, onboarding and servicing platform that is integrated across store, online, mobile and contact center touchpoints. Our IT platform, which we refer to as the “Curo Platform,” seamlessly integrates customer acquisition loan underwriting, scoring, servicing, collections, regulatory compliance and reporting activities into a single, centralized system. We use advanced risk analytics powered by proprietary algorithms and over 15 years of loan performance data to efficiently and effectively score our customers’ loan applications. From January 1, 2010 to December 31, 2018, we extended over $16.4 billion in total credit across approximately 41.7 million total loans.

CURO was founded in 1997 to meet the growing needs of underbanked consumers looking for access to credit. With more than 20 years of experience, we seek to offer a variety of convenient, easily-accessible financial and loan services across all of our markets.

CURO Financial Technologies Corp. ("CFTC"), previously known as Speedy Cash Holdings Corp., was incorporated in Delaware in July 2008. CURO Group Holdings Corp. ("CGHC"), previously known as Speedy Group Holdings Corp., was incorporated in Delaware in 2013 as the parent company of CFTC. The terms “CURO," "we,” “our,” “us” and the “Company” refer to CGHC and its directly and indirectly owned subsidiaries as a combined entity, except where otherwise stated. CFTC, our wholly-owned subsidiary, includes it's directly and indirectly owned subsidiaries as a consolidated entity, except where otherwise stated.

We operate in the U.S. under two principal brands, “Speedy Cash” and “Rapid Cash,” as well as under the “Avio Credit” brand, which is currently available in 11 states. We operate in Canada under two principal brands, “Cash Money” and “LendDirect,” which offers Installment loans online and at certain stores.

On February 25, 2019, we placed our U.K. operations into administration, as described further in Note 24 of Item 8 of this report, which resulted in treatment of the U.K. segment as discontinued operations for all periods presented. Throughout this report, current and prior period financial information is presented as if the U.K. segment was excluded from continuing operations.

As of December 31, 2018, our store network consisted of 413 locations across 14 U.S. states and seven Canadian provinces and we offered our online services in 27 U.S. states and five Canadian provinces.

We offer a broad range of consumer finance products, including Unsecured Installment loans, Secured Installment loans, Open-End loans and Single-Pay loans. We have tailored our products to fit our customers’ particular needs as they access and build credit. We believe that our product suite allows us to serve a broader group of potential borrowers than most of our competitors. The flexibility of our products, particularly our Installment and Open-End products, allow us to continue serving customers as their credit needs evolve and mature. Our broad product suite creates a diversified revenue stream and our omni-channel platform seamlessly delivers our products across all contact points–we refer to it as “Call, Click or Come In.” We believe these complementary channels drive brand awareness, increase approval rates, lower customer acquisition costs and improve customer satisfaction levels and customer retention.

We serve the large and growing market of individuals who have limited access to traditional sources of consumer credit and financial services. We define our addressable market as underbanked consumers in the U.S. and Canada. According to a study by the Center for Financial Services Innovation ("CFSI") conducted in 2017, there are as many as 121 million Americans who are underserved by financial services companies. According to studies by ACORN Canada and PricewaterhouseCoopers LLP, an estimated 15% of Canadian residents (approximately five million individuals) classified as underbanked. With an addressable market of 126 million individuals, we believe that our scalable omni-channel platform and diverse product offerings are better positioned than our competitors to gain market share.

In April 2018, we announced that we expect to begin offering U.S. consumers a new line of credit product through a relationship with MetaBank® ("Meta"), a wholly-owned subsidiary of Meta Financial Group, Inc. CURO and Meta are currently developing the pilot launch. We do not expect the Meta relationship to contribute to financial results until 2020.

Initial Public Offering

On December 7, 2017, our common stock began trading on the New York Stock Exchange ("NYSE") under the symbol "CURO." We completed our initial public offering ("IPO") of 6,666,667 shares of common stock on December 11, 2017, at a price of $14.00 per share, which provided net proceeds to us of $81.1 million. On January 5, 2018, the underwriters exercised their option to purchase additional shares at the IPO price, less the underwriting discount, which provided additional proceeds to us of $13.1 million.


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On December 6, 2017 we effected a 36-for-1 split of our common stock and on December 11, 2017 we increased the authorized number of shares of our common stock to 250,000,000, consisting of 225,000,000 shares of common stock, with a par value of $0.001 per share and 25,000,000 shares of preferred stock, with a par value of $0.001 per share. All share and per share data in this recast of our Annual Report on Form 10-K ("Report") have been retroactively adjusted for all periods presented to reflect the stock split as if the stock split had occurred at the beginning of the earliest period presented.

On March 7, 2018, we used a portion of the IPO net proceeds to redeem $77.5 million of the 12.00% Senior Secured Notes due 2022 and to pay related fees, expenses, premiums and accrued interest.

Transition From Emerging Growth Company Status

At the time of our IPO, we qualified as an “emerging growth company”("EGC") under the Jumpstart Our Business Startups Act of 2012 ("JOBS Act"). This permitted us to take advantage of reduced disclosure requirements and other benefits not available to other non-EGC companies. On August 27, 2018, we completed the issuance of our 8.25% Senior Secured Notes due 2025. This issuance, along with prior issuances of Senior Secured Notes during 2017, caused us to exceed $1.0 billion in nonconvertible debt securities issued in the previous three‑year period. As a result, we no longer qualified for EGC status and thus were no longer entitled to the reporting and other advantages offered under that status.

As a result of transitioning out of EGC status, we could no longer take advantage of reduced reporting and disclosure obligations and we were required to engage an independent registered public accounting audit firm to report on the effectiveness of our internal control over financial reporting under Section 404(b) of the Sarbanes Oxley Act for the fiscal year ended December 31, 2018. In addition, we adopted certain recently-issued accounting pronouncements as of their effective date, for which we were previously allowed to delay adoption. The impacts on our accounting policy adoption practices are further described in Note 1, "Summary of Significant Accounting Policies and Nature of Operations" of the Notes to Consolidated Financial Statements in this Report (the "Notes to Consolidated Financial Statements").

Industry Overview

We operate in a segment of the financial services industry that provides lending products to underbanked consumers in need of convenient and flexible access to credit and other financial products. In the U.S. alone, according to a study by the CFSI, these underserved consumers in our target market spent an estimated $173.2 billion on fees and interest in 2016 related to credit products similar to those we offer.

We believe our target consumers have a need for tailored financing products to cover essential expenses. According to a study in 2017 by the U.S. Federal Reserve, 44% of American adults could not cover an emergency expense costing $400 or would cover it by selling an asset or borrowing money. Additionally, a study published in 2015 by JP Morgan Chase & Co., which analyzed the transaction information of 2.5 million of its account holders in the U.S., found that 41% of those sampled experienced month-to-month income fluctuations of more than 30%.

We compete against a wide variety of consumer finance providers including online and branch-based consumer lenders, credit card companies, pawn shops, rent-to-own and other financial institutions that offer similar financial services. A study by CFSI published in November 2016 estimated that spending on credit products offered by our industry in the U.S. exhibited a compound annual growth rate of 10% from 2010 to 2015. This growth has been accompanied by shrinking access to credit for our customer base as evidenced by an estimated $142 billion reduction in the availability of non-prime consumer credit in the U.S. between the 2008/2009 credit crisis to 2015 (based on analysis of master pool trust data of securitizations for major credit card issuers).

In addition to the broad trends impacting the consumer finance landscape, we believe we are well positioned to grow our market share as a result of several changes we have observed related to consumer preferences within alternative financial services. As described below, we believe that a combination of evolving consumer preferences, increasing use of mobile devices and overall adoption rates for technology are driving significant change in our industry.

Shifting preference towards installment loans—Given our experience in offering Installment and Open-End loan products since 2008, we believe that Single-Pay loans are becoming less popular or less suitable for a growing portion of our customers. Our customers generally have shown a preference for Installment and Open-End loan products, which typically have longer terms, lower periodic payments and a lower relative cost than Single-Pay products. Offering more flexible terms and lower payments also significantly expands our addressable market by broadening our products’ appeal to a larger proportion of consumers in the market. For example, in the U.S. our Installment and Open-End loans increased from 58.8% of total Company-Owned loans at the beginning of 2015 to 86.2% at December 31, 2018. Additionally, in Canada our aggregate Installment and Open-End loan products grew from $50.0 million in the third quarter of 2017 to $173.5 million in the fourth quarter of 2018.

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Increasing adoption of online channels—Our experience is that customers prefer service across multiple channels or touch points. Approximately 63% of respondents in a study by CFI Group published in 2016 said they conducted more than half of their banking activities electronically and they reported an overall level of satisfaction that met or exceeded the average. For the year ended December 31, 2018 our consolidated total revenue generated through our online channels totaled $444.1 million and represented 42% of our total revenues for the year, compared to $333.5 million and 36%, respectively, for the year ended December 31, 2017.

Increasing adoption of mobile apps and devices—With the proliferation of pay-as-you-go and other smartphone plans, many of our underbanked customers have moved directly to mobile devices for loan origination and servicing. According to a 2016 study by the Pew Research Center covering the U.S. and Canada, smartphone penetration was 72% and 67%, respectively. Additionally, 43% of respondents in a study by CFI Group said they conduct financial transactions using a mobile banking app. In 2012, less than 44% of our U.S. customers reached us via a mobile device, whereas in the fourth quarter of 2018, that percentage had grown to over 80%.
 
Our Strengths

We believe the following competitive strengths differentiate us and serve as barriers to others seeking to enter our market.

Unique omni-channel platform / site-to-store capabilityWe believe we have the only fully-integrated store, online, mobile and contact center platform to support omni-channel customer engagement. We offer a seamless “Call, Click or Come In” capability for customers to apply for loans, receive loan proceeds, make loan payments and otherwise manage their accounts, whether in store, online or over the phone. Customers can utilize any of our three channels at any time and in any combination to obtain a loan, make a loan payment or manage their account. In addition, we have our “Site-to-Store” capability, for which customers that do not qualify for a loan online are directed to a store to complete a loan transaction with one of our associates. Our "Site-to-Store" program resulted in approximately 241,000 loans in the year ended December 31, 2018. These aspects of our platform enable us to source a larger number of customers, serve a broader range of customers and continue serving these customers for longer periods of time.

Industry leading product and geographic diversification—In addition to channel diversification, we have increased our diversification by product and geography allowing us to serve a broader range of customers with a flexible product offering. As part of this effort, we have also developed and launched new brands and will continue to develop new brands with differentiated marketing messages. These initiatives have helped diversify our revenue streams by enabling us to appeal to a wider array of borrowers.

Leading analytics and information technology drives strong credit risk management—We have developed a bespoke, proprietary IT platform (the "Curo Platform"), which is a unified, centralized platform that seamlessly integrates activities related to customer acquisition, underwriting, scoring, servicing, collections, compliance and reporting. Our IT platform is underpinned by over 15 years of continually updated customer data comprising over 78 million loan records (as of December 31, 2018) used to formulate our robust, proprietary underwriting algorithms. This platform then automatically applies multi-algorithmic analysis to a customer’s loan application to produce a “Curo Score” which drives our underwriting decision. As of December 31, 2018, we had approximately 167 employees who write code and manage our networks and infrastructure for our IT platform. This fully-integrated IT platform enables us to make real-time, data-driven changes to our customer acquisition and risk models, which yield significant benefits in terms of customer acquisition costs and credit performance.

Multi-faceted marketing strategy drives low customer acquisition costs—Our marketing strategy includes a combination of strategic direct mail, television advertisements and online and mobile-based digital campaigns, as well as strategic partnerships and other commonly used modes of marketing. Our Marketing, Risk and Credit Analytics team, consisting of approximately 57 professionals as of December 31, 2018, uses our integrated CURO Platform to cross reference marketing spend, new customer account data and granular credit metrics to optimize our marketing budget across these channels in real time and to produce higher quality new loans. In addition to these diversified marketing programs, our stores play a critical role in creating brand awareness and driving new customer acquisition. From January 2015 through December 2018, we acquired nearly 2.7 million new customers in North America.

Focus on customer experience—We focus on customer service and experience and have designed our stores, website and mobile application interfaces to appeal to our customers’ needs. We continue to augment our web and mobile app interfaces to enhance our “Call, Click or Come In” strategy, with a focus on adding functionality across all our channels. Our stores are branded with distinct and recognizable signage, are conveniently located and typically are open seven days a week. Furthermore, we employ highly experienced store managers, which we believe is a critical component to

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driving customer retention, lowering acquisition costs and maximizing store-level margins. For example as of December 31, 2018 in the U.S. the average tenure for our store managers was over eight years, for district managers it was approximately 12 years, and for regional directors it was approximately 14 years.

Strong compliance culture with centralized collections operations—We seek to consistently engage in proactive and constructive dialogue with regulators in each of our jurisdictions and have made significant investments in best-practice automated tools for monitoring, training and compliance management. As of December 31, 2018, our compliance group consisted of 25 individuals based in the U.S. and Canada, and our compliance management systems are integrated into our proprietary IT platform. In addition to conducting semi-annual compliance audits, our in-house centralized collections strategy, supported by our proprietary back-end customer database and analytics team, drives an effective, compliant and highly-scalable model.

Demonstrated access to capital markets and diversified funding sources—We have raised nearly $2.1 billion of debt financing across eight separate offerings and various credit facilities since 2008, with our most recent offering completed in August 2018. This aggregate amount includes $690.0 million of 8.25% Senior Secured Notes due 2025 and a C$175.0 million nonrecourse revolving facility due 2022 to support growth of multi‑pay products in Canada, both of which we closed in August 2018. We also have U.S. and Canadian bank revolving credit facilities to supplement intra‑period liquidity. Additionally, we raised over $90.0 million in our IPO. We believe this is an important significant differentiator if competitors have trouble accessing capital to fund their business models if credit markets tighten. For more information, see Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources.”

Experienced and innovative management team—Our management team is among the most experienced in the industry with over a century of collective experience and an average tenure of nearly eight years. We also have deep bench strength across key functional areas including accounting, compliance, IT and legal.

History of growth and profitability—Throughout our operating history we have maintained strong profitability and growth. Between 2010 and 2018 we grew revenue, Adjusted EBITDA and Adjusted Net Income at a compound annual growth rate of 22.7%, 20.7% and 19.4%, respectively. For more information on non-GAAP measures, see “Supplemental Non-GAAP Financial Information” within Item 6. "Selected Financial Data." At the same time, we have significantly expanded our product offerings to better serve our growing and expanding customer base.

Growth Strategy

Leverage our capabilities to continue growing Installment and Open-End products—Installment and Open-End products accounted for 74% of our consolidated revenue for the year ended December 31, 2018, up from 19% in 2010. We believe that the revenue growth for these products reflects our customers' preferences for these products. We anticipate that these products will continue to account for a greater share of our revenue and provide us a competitive advantage versus other consumer lenders with narrower product focus. We believe that our ability to continue to be successful in developing and managing new products is based upon our capabilities in three key areas:

Underwriting: Installment and Open-End products generally have lower yields than Single-Pay products, which necessitates stringent credit criteria supported by sophisticated credit analytics. Our industry leading analytics platform combines data from over 78 million records (as of December 31, 2018) associated with loan information from third-party reporting agencies.

Collections and Customer Service: Installment and Open-End products have longer terms than Single-Pay loans, in some cases up to a total of 60 months. These longer terms drive the need for a more comprehensive collection and a credit-default servicing strategy that emphasizes curing a default and putting the customer back on a track to repaying the loan. We utilize a centralized collection model that eliminates the need for our store management personnel from ever having to contact customers to resolve a delinquency. We have also invested in building new contact centers in the countries in which we operate, each of which utilizes sophisticated dialer technologies to help us contact our customers in a scalable, efficient manner.

Funding: The shift to larger balance Installment loans with extended terms and Open-End loans with revolving terms requires more substantial and more diversified funding sources. Given our deep and successful track record in accessing diverse sources of capital, we believe that we are well-positioned to support future new product transitions.


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Serve additional types of borrowers—In addition to growing our existing suite of Installment and Open-End lending products, we are focused on expanding the total number of customers that we are able to serve through product, geographic and channel expansion. These efforts include expansion of our online channel, as well as continued targeted additions to our store footprint. We continue to introduce additional products to address our customers’ preference for longer term products that allow for greater flexibility in managing their monthly payments.

In the second quarter of 2017, we launched Avio Credit, a U.S. online product targeting individuals in the 600-675 FICO band. This product is structured as an Unsecured Installment loan with varying principal amounts and loan terms up to 48 months. As of April 2017, 10% of U.S. consumers had FICO scores between 600 and 649. A further 13.2% of U.S. consumers had FICO scores between 650 and 699, a portion of whom would fall into the credit profile targeted by our Avio Credit product.

We are expanding Installment and Open-End loan products under our LendDirect brand in Canada to include additional provinces and increase customer acquisition efforts in existing markets. To supplement the online channel, we opened three LendDirect stores in Canada during the fourth quarter of 2017 and seven during the year ended December 31, 2018. We have also accelerated our offering of Open-End products under our Canadian CashMoney brand. Seven million Canadians have a FICO score below 700 according to FactorTrust. We estimate that the consumer credit opportunity for this customer segment exceeds C$165 billion. We also believe these customers represent a highly-fragmented market with low penetration by our industry which represents a growth opportunity for us.

In April 2018, we announced a relationship with Meta to offer consumers in the U.S. a flexible and innovative line of credit product. CURO and Meta are currently developing the pilot launch. We do not expect the Meta relationship to contribute to our financial results until 2020.

Continue to bolster our core business through enhancement of our proprietary risk scoring models— We continuously refine and update our credit models to drive additional improvements in our performance metrics. By regularly updating our credit underwriting algorithms we can continue to enhance the value of each of our customer relationships through improved credit performance. By combining these underwriting improvements with data-driven marketing spend, we believe our optimization efforts will produce margin expansion and earnings growth.

Expand credit for our borrowers—Through extensive testing and our proprietary underwriting, we have successfully increased credit limits for customers, enabling us to offer “the right loan to the right customer.” The favorable take rates and credit performance have improved overall loan-vintage and portfolio performance. For the year ended December 31, 2018, our average loan amount for Unsecured and Secured Installment loans grew to $664 and $1,405, respectively, from $643 and $1,303, respectively, for the year ended December 31, 2017.

Continue to improve the customer journey and experience—We have projects in our development pipeline to enhance our “Call, Click or Come In” customer experience and execution, ranging from the redesign of our web and app interfaces to enhanced service features to payments optimization.

Enhance our network of strategic partnerships—Our strategic partnership network generates customer applicants that we can close using our diverse array of marketing channels. By further leveraging these existing networks and expanding the reach of our partnership platform to include new relationships, we can increase the number of overall leads we receive.

Customers

Our customers require essential financial services and place a value on timely, transparent, affordable and convenient alternatives to banks, credit card companies and other traditional financial services companies. According to a May 2017 study by FactorTrust, underbanked customers in the U.S. have the following characteristics:
average age of 39 for applicants and 41 for borrowers;
applicants are 47% male and 53% female;
41% are homeowners;
45% have a bachelor’s degree or higher; and
the top five employment segments are Retail, Food Service, Government, Banking/Finance and Business Services.

In the U.S., our customers generally earn between $25,000 and $75,000 annually. In Canada, our customers generally earn between C$25,000 and C$60,000 annually. Our customers utilize the services provided by our industry for a variety of reasons, including that they often:
have immediate need for cash between paychecks;
have been rejected for traditional banking services;
maintain sufficient account balances to make a bank account economically efficient;

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prefer and trust the simplicity, transparency and convenience of our products;
need access to financial services outside of normal banking hours; and
reject complicated fee structures in bank products (e.g., credit cards and overdrafts).

Products and Services

We provide Unsecured Installment loans, Secured Installment loans, Open-End loans, Single-Pay loans and a number of ancillary financial products, including check cashing, proprietary reloadable prepaid debit cards (Opt+), credit protection insurance in the Canadian market, gold buying, retail installment sales and money transfer services. We have designed our products and customer experience to be consumer-friendly, accessible and easy to understand. Our platform and product suite enable us to provide a number of key benefits that appeal to our customers:

transparent approval process;
flexible loan structure, providing greater ability to manage monthly payments;
simple, clearly communicated pricing structure; and
full customer account management online and via mobile devices.

Our centralized underwriting platform and its proprietary algorithms are used for every aspect of underwriting and scoring of our loan products. The customer application, approval, origination and funding processes differ by state, country and by channel. Our customers typically have an active phone number, open checking account, recurring income and a valid government-issued form of identification. For in-store loans, the customer presents required documentation, including a recent pay stub or support for underlying bank account activity for in-person verification. For online loans, application data is verified with third-party data vendors, our proprietary algorithms and/or tech-enabled account verification. Our proprietary, highly scalable, scoring system employs a champion/challenger process whereby models compete to produce the most successful customer outcomes and profitable cohorts. Our algorithms use data relevancy and machine learning techniques to identify approximately 60 variables from a universe of approximately 11,600 that are the most predictive in terms of credit outcomes. The algorithms are continuously reviewed and refreshed and are focused on a number of factors related to disposable income, expense trends and cash flows, among other factors, for a given loan applicant. The predictability of our scoring models is driven by the combination of application data, purchased third-party data and our robust internal database of over 78 million records (as of December 31, 2018) associated with loan information. These variables are then analyzed using a series of algorithms to create a score that allows us to optimize lending decisions in a scalable manner.

Geography and Channel Mix

For the years ended December 31, 2018, 2017 and 2016, approximately 81.6%, 79.8% and 76.3%, respectively, of our consolidated revenues were generated from services provided within the U.S. and approximately 18.4%, 20.2% and 23.7%, respectively, of our consolidated revenues were generated from services provided within Canada. For each of the years ended December 31, 2018 and 2017, approximately 62.4% and 61.5%, respectively, of our long-lived assets were located within the U.S., and approximately 37.6% and 38.5%, respectively, of our long-lived assets were located within Canada. See Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations" in this Report for additional information on our geographic segments.

Stores: As of December 31, 2018, we had 413 stores across 14 U.S. states and seven provinces in Canada, which included the following:

213 U.S. locations: Texas (90 stores), California (36), Nevada (18), Arizona (13), Tennessee (11), Kansas (10), Illinois (8), Alabama (7), Missouri (5), Louisiana (5), Colorado (3), Oregon (3), Washington (2) and Mississippi (2);

200 Canadian locations: Ontario (131), Alberta (27), British Columbia (26), Saskatchewan (6), Nova Scotia (5), Manitoba (4) and New Brunswick (1).

Online: We lend online in 27 states in the U.S. and five provinces in Canada.


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Overview of Loan Products

The following charts depict the revenue contribution, including credit services organization ("CSO") fees, of the products and services that we currently offer:
chart-aafa2be8a4ab53b7829.jpgchart-129de17ca91557f0996.jpgchart-e3853b8d081957dc9f6.jpg
For the years ended December 31, 2018, 2017 and 2016, revenue generated through our online channel represented 42%, 36% and 31%, respectively, of consolidated revenue.

Below is an outline of the primary products we offered as of December 31, 2018:

Unsecured Installment
Secured Installment
Open-End
Single-Pay
Channel
Online and in-store: 15 U.S. states and Canada
Online and in-store: 7 U.S. states
Online: KS, TN, ID, UT, RI, VA, DE and Canada. In-Store: KS, TN and Canada.
Online and in-store: 12 U.S. states and Canada
Approximate Average Loan Size (1)
$664
$1,405
$814
$319
Duration
Up to 60 months
Up to 42 months
Revolving/Open-Ended
Up to 62 days
Pricing
15.7% average monthly interest rate (2)
11.6% average monthly interest rate (2)
Daily interest rates ranging from 0.13% to 0.99%
Fees ranging from $13 to $25 per $100 borrowed
(1) Includes CSO loans
(2) Weighted average of the contractual interest rates for the portfolio as of December 31, 2018. Excludes CSO fees

Unsecured Installment Loans

Unsecured Installment loans are fixed-term, fully amortizing loans with a fixed payment amount due each period during the term of the loan. Loans are originated and owned by us or third-party lenders pursuant to CSO and credit access business statutes, which we collectively refer to as our CSO programs. For CSO programs, we arrange and guarantee the loans. Payments are due bi-weekly or monthly to best match the customer's pay cycle. Customers may prepay without penalty or fees. Unsecured Installment loan terms are governed by enabling state legislation in the U.S. and federal regulations in Canada. Unsecured Installment loans comprised 50.1%, 49.2% and 40.2% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively. We believe that the flexible terms and lower payments associated with Installment loans significantly expand our addressable market by allowing us to serve a broader range of customers with a variety of credit needs.

Secured Installment Loans

Secured Installment loans are similar to Unsecured Installment loans except that they are secured by a vehicle title. These loans are originated and owned by us or by third-party lenders through our CSO programs. For these loans the customer provides a clear title or security interest in his or her vehicle as collateral. The customer receives the benefit of immediate cash and retains possession of the vehicle while the loan is outstanding. The loan requires periodic payments of principal and interest with a fixed payment amount due each period during the term of the loan. Payments are due bi-weekly or monthly to match the customer's pay cycle. Customers may prepay without penalty or fees. Secured Installment loan terms are governed by enabling state legislation in the U.S. Secured Installment loans comprised 10.6%, 10.9%, and 10.2% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively.

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Open-End Loans

Open-End loans are a line of credit without a specified maturity date. Customers may draw against their line of credit, repay with minimum, partial or full payment and redraw as needed. We report and earn interest on the outstanding loan balances drawn by the customer against their approved credit limit. Customers may prepay without penalty or fees. Typically, customers do not initially draw the full amount of their credit limit. Loan terms are governed by enabling state legislation in the U.S. and federal regulations in Canada. Open-End loans comprised 13.6%, 8.0% and 8.4% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively.
 
Single-Pay Loans

Single-Pay loans are generally unsecured short-term, small-denomination loans whereby a customer receives cash in exchange for a post-dated personal check or a pre-authorized debit from the customer’s bank account. We agree to defer deposit of the check or debiting of the customer’s bank account until the loan's due date, which typically falls on the customer’s next pay date. Single-Pay loans are governed by enabling state legislation in the U.S. and provincial legislation in Canada. Single-Pay loans comprised 21.0%, 27.6% and 36.7% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively. Single-Pay loans originated in the U.S. comprised 10.3%, 11.6% and 14.8% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively.

Ancillary Products

We provide a number of ancillary financial products including check cashing, proprietary reloadable prepaid debit cards (Opt+), credit protection insurance in the Canadian market, gold buying, retail installment sales and money transfer services. We had over 76,000 active Opt+ cards as of December 31, 2018, which includes any card with a positive balance or transaction in the past 90 days. Opt+ customers have loaded over $2.0 billion to their cards since we started offering this product in 2011. Ancillary products comprised 4.8%, 4.3% and 4.5% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively.

CSO Programs

Through our CSO programs, we act as a credit services organization/credit access business on behalf of customers in accordance with applicable state laws. We currently offer loans through CSO programs in stores and online in the state of Texas and online in the state of Ohio. As a CSO we earn revenue by charging the customer a fee (the "CSO fee") for arranging an unrelated third-party to make a loan to that customer. In Texas, we offer Unsecured Installment loans and Secured Installment loans with a maximum term of 180 days.

In Ohio, we currently operate as a registered CSO and provide CSO services to borrowers who apply for and obtain Unsecured Installment loans from a third-party lender. However, Ohio House Bill 123 was introduced in March 2017 to effectively eliminate the viability of the CSO model. In late July 2018, the Ohio legislature passed House Bill 123 and the Governor signed the bill into law. The principal sections of the new law are scheduled to become effective on or about April 27, 2019. As a result, we will no longer operate as a registered CSO in Ohio after April 27, 2019. Our revenue attributable to Ohio was $19.3 million in 2018, or 1.8% of our consolidated revenue, on an Unsecured Installment loan receivable balance of $5.2 million as of December 31, 2018 (average Unsecured Installment loan receivable balance of $6.5 million for the year ended December 31, 2018). After loss provisions and direct costs, our EBITDA contribution from Ohio was immaterial. The Ohio Department of Commerce granted us a short-term lender's license on February 15, 2019. Under this license, we will offer an Installment loan product for a term of 120 days. Ohio customers may originate and manage their loans online via the internet or mobile application.

We currently have relationships with four unaffiliated third-party lenders for our CSO programs. We periodically evaluate the competitive terms of our unaffiliated third-party lender contracts and such evaluation may result in the transfer of volume and loan balances between lenders. The process does not require significant effort or resources outside the normal course of business and we believe the incremental cost of changing or acquiring new unaffiliated third-party lender relationships to be immaterial.

Under our CSO programs, we agree to provide certain services to a customer in exchange for a CSO fee payable to us by the customer. One of the services is to guarantee the customer’s obligation to repay the loan the customer receives from the third-party lender. CSO fees are calculated based on the amount of the customer’s outstanding loan. For CSO loans, each lender is responsible for providing the criteria by which the customer’s application is underwritten and, if approved, determining the amount of the customer loan. We in turn are responsible for assessing whether or not we will guarantee the loan. This guarantee represents an obligation to purchase specific loans if they go in to default.


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The maximum amount payable under all such CSO guarantees provided by us was $66.9 million at December 31, 2018, compared to $65.2 million at December 31, 2017. This liability is not included in our Consolidated Balance Sheets. Should we be required to pay any portion of the total amount of the loans we have guaranteed, we will attempt to recover some or all of the entire amount from the applicable customer(s). We hold no collateral in respect of the guarantees.

We estimate a liability for losses associated with the guaranty provided to the CSO lenders using assumptions and methodologies similar to the allowance for loan losses, which we recognize for our consumer loans.

Our liability for incurred losses on CSO loans guaranteed by the Company was $12.0 million and $17.8 million at December 31, 2018 and 2017, respectively.

CSO fees are calculated based on the amount of the customer’s outstanding loan in compliance with each state's applicable statute. These laws generally define the services that we can provide to consumers and require us to provide a contract to the customer outlining our services and the costs of those services to the customer. For services we provide under our CSO programs, we receive payments from customers on their scheduled loan repayment due dates. The CSO fee is earned ratably over the term of the loan as the customers make payments. If a loan is paid off early, no additional CSO fees are due or collected. The maximum CSO loan term is 180 days and 18 months in Texas and Ohio, respectively. During the years ended December 31, 2018 and 2017, 57.3% and 53.6%, respectively, of Unsecured Installment loans, and 54.5% and 53.6%, respectively, of Secured Installment loans originated under CSO programs were paid off prior to the original maturity date.

Since CSO loans are made by a third-party lender, we do not include them in our Consolidated Balance Sheets as loans receivable. CSO fees receivable are included in “Prepaid expense and other” in our Consolidated Balance Sheets. We receive payments from customers for these fees on their scheduled loan repayment due dates.

The majority of revenue generated through our CSO programs was for Unsecured Installment loans, which comprised 97.6%, 96.4% and 91.6% of our total CSO revenue for the years ended December 31, 2018, 2017 and 2016, respectively.

Total revenue generated through our CSO programs comprised 27.1%, 27.7%, and 27.2% of our consolidated revenue during the years ended December 31, 2018, 2017 and 2016, respectively.

Sales and Marketing

We are focused in part on attracting new customers as demonstrated by the 2.2 million new customers we acquired between January 2015 and December 2018 in the U.S. For the years ended December 31, 2018, 2017 and 2016, U.S. advertising as a percentage of U.S. revenue was 5.7%, 4.9% and 5.0%, respectively.

United States

In the U.S., our marketing efforts focus on a variety of targeted, direct response strategies. We use various forms of media to build brand awareness and drive customer traffic in stores, online and to our contact centers. These strategies include direct response spot television in each operating market, radio campaigns, point-of-purchase materials, a multi-listing and directory program for print and online yellow pages, local store marketing activities, prescreen direct mail campaigns, robust online marketing strategies and “send a friend” and word-of-mouth referrals from satisfied customers. We also utilize our unique capability to drive customers originated online to our store locations–a program we call “Site-to-Store.”

Canada

We believe Cash Money has built strong brand awareness as a leading provider of alternative financial solutions in Canada. Cash Money’s marketing efforts have historically included high frequency television buys, print media and targeted publications, as well as local advertising in the communities we serve.


Information Systems

The Curo Platform is our proprietary IT platform, which is a unified, centralized platform that seamlessly integrates activities related to customer acquisition, underwriting, scoring, servicing, collections, compliance and reporting. The Curo Platform is scalable and has been successfully implemented in the U.S. and Canada. The Curo Platform is designed to enable us to support and monitor compliance with regulatory and other legal requirements applicable to the financial products we offer. Our platform captures transactional history by store and by customer, which allows us to track loan originations, payments, defaults and payoffs, as well as historical collection activities on past-due accounts. In addition, our stores perform automated daily cash reconciliation

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at each store and every bank account in the system. This fully-integrated IT platform enables us to make real-time, data-driven changes to our acquisition and risk models, which yield significant benefits in terms of customer acquisition costs and credit performance. Each of our stores has secure, real-time access to corporate servers and the most up-to-date information to maintain consistent underwriting standards. All loan applications are scanned and electronic copies are centrally stored for convenient access and retrieval. Our IT platform contains over 15 years of continually updated customer data comprising over 78 million loan records (as of December 31, 2018) to formulate our robust, proprietary underwriting algorithms. This platform then automatically applies multi-algorithmic analysis to a customer’s loan application to produce a “Curo Score,” which drives our underwriting decision. As of December 31, 2018, we have over 167 employees who write code and manage our networks and infrastructure for our IT platform.

Collections

To enable store-level employees to focus on customer service and to improve effectiveness and compliance management, we operate centralized collection facilities in the U.S. and Canada. Our collections personnel are trained to optimize regulatory-compliant loan repayment while treating our customers fairly. Our collections personnel contact customers after a missed payment, primarily via phone calls, letters and emails, and attempt to help the customer understand available payment arrangements or alternatives to satisfy the deficiency. We use a variety of collection strategies, including payment plans, settlements and adjustments to due dates. Collections teams are trained to apply different strategies and tools for the various stages of delinquency and also vary methodologies by product type.

Our collections centers in Wichita, Kansas and Toronto, Ontario employed a total of 181 collection professionals as of December 31, 2018.

We assign all our delinquent loan accounts in the U.S. to an affiliated third-party collection agency typically after 91 days without a scheduled payment. Under our policy, the precise number of days past-due to trigger a collection-agency referral varies by state and product and requires, among other things, that proper notice be delivered to the customer. Once a loan meets the criteria set forth in the policy, it is automatically referred for collection. We make changes to our policy periodically in response to various factors, including regulatory developments and market conditions. Our policy is overseen and directed by our Chief Operating Officer, Senior Vice President in charge of collections and our Chief Executive Officer. As delinquent accounts are paid, the Curo Platform updates these accounts in real time. This ensures that collection activity will cease the moment a customer’s account is brought current or paid in full and considered in “good standing.” See Note 19, “Related Party Transactions" of the Notes to Consolidated Financial Statements for a description of our relationship with our third-party collection agency.

Competition

We believe that the primary factors upon which we compete are:
range of services;
flexibility of product offering;
convenience;
reliability;
fees; and
speed.

Our underbanked customers tend to value service that is quick and convenient, lenders that can provide the most appropriate structure, and loan terms and payments that are affordable. We face competition in all of our markets from other alternative financial services providers, banks, savings and loan institutions, short-term consumer lenders and other financial services entities. Generally, the landscape is characterized by a small number of large, national participants with a significant presence in markets across the country and a significant number of smaller localized operators. Our competitors in the alternative financial services industry include monoline operators (both public and private) specializing in short-term cash advances, multiline providers offering cash advance services in addition to check cashing and other services and subprime specialty finance and consumer finance companies, as well as businesses conducting operations online and by phone.

Employees

As of December 31, 2018, we had approximately 4,100 employees worldwide, approximately 3,000 of whom work in our stores. We have a state-of-the-art financial technology office in Chicago which allows us to attract and retain talented IT development and data science professionals. None of our employees are unionized or covered by a collective bargaining agreement and we consider our employee relations to be good.

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We believe that customer service is critical to our continued success and growth. As such, we have staffed each of our stores with a full-time Store Manager, Branch Manager or Manager, who runs the day-to-day operations of the store. The Manager is typically supported by two to three Senior Assistant Managers and/or Assistant Managers and three to eight full-time Customer Advocates. A new store will typically start with a Manager, a Senior Assistant Manager, two Assistant Managers and two Customer Advocates. Customer Advocates conduct the point-of-sale activities and greet and interact with customers from a secured area behind expansive windows. We believe staff continuity is critical to our business. We believe that our pay rates are equal to or better than all of our major competitors and we constantly evaluate our benefit plans to maintain their competitiveness.

Regulatory Environment and Compliance

The alternative financial services industry is regulated at the federal, state and local levels in the U.S. and at the federal and provincial levels in Canada. In general, these regulations are designed to protect consumers and the public, while providing standard guidelines for business operations. Laws and regulations typically impose restrictions and requirements, such as governing interest rates and fees, maximum loan amounts, the number of simultaneous or consecutive loans, required waiting periods between loans, loan extensions and refinancings, payment schedules (including maximum and minimum loan durations), required repayment plans for borrowers claiming inability to repay loans, disclosures, security for loans and payment mechanisms, licensing, and in certain jurisdictions, database reporting and loan utilization information. We are also subject to federal, state, provincial and local laws and regulations relating to our other financial products, including laws and regulations governing recording and reporting certain financial transactions, identifying and reporting suspicious activities and safeguarding the privacy of customers’ non-public personal information. For more information regarding the regulations applicable to our business and the risks to which they subject us, see the section entitled “Risk Factors” in this Report.

The legal environment is constantly changing as new laws and regulations are introduced and adopted, and existing laws and regulations are repealed, amended, modified or reinterpreted. We regularly work with authorities, both directly and through our active memberships in industry trade associations, to support our industry and to promote the development of laws and regulations that are equitable to businesses and consumers alike.

Regulatory authorities at various levels of government and voters have enacted, and are likely to continue to propose, new rules and regulations impacting our industry. Due to the evolving nature of laws and regulations, further rulemaking could result in new or expanded regulations, particularly at the state level, that may adversely impact our current product offerings or alter the economic performance of our existing products and services. For example, laws were recently enacted in Ohio by legislation and in Colorado by voter initiative that impaired our lending businesses in those states. Additionally, a rule adopted by the Consumer Financial Protection Bureau (“CFPB”) in 2017 (the “2017 Final CFPB Rule”) will likely increase costs and lessen the effectiveness of our loan servicing and collections. If a recent CFPB proposal to rescind part of the 2017 Final CFPB Rule does not go into effect, the 2017 Final CFPB Rule could have a more significant negative impact on our business. In addition, the CFPB is expected to propose a rule that will impact debt collector communications with consumers and provide additional guidance on how to engage in such communications. Although the rule is not expected to apply directly to our activities, such a rule might impact third-party debt collection on our behalf through such proposals, and the CFPB might use its supervisory authority to impose similar restrictions on us. We cannot provide any assurances that additional federal, state, provincial or local statutes or regulations will not be enacted in the future in any of the jurisdictions in which we operate. It is possible that future changes to statutes or regulations will have a material adverse effect on our results of operations and financial condition.

U.S. Regulations

U.S. Federal Regulations

The U.S. federal government and its agencies possess significant regulatory authority over consumer financial services. The body of laws to which we are subject has a significant impact on our operations.

Dodd-Frank: In 2010, the U.S. Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act ("Dodd-Frank"). Title X of this legislation created the CFPB, which became operational in July 2011. Title X provides the CFPB with broad rule-making, supervisory and enforcement powers with regard to consumer financial services. Title X of Dodd-Frank also contains so-called “UDAAP” provisions declaring unlawful “unfair,” “deceptive” and “abusive” acts and practices in connection with the delivery of consumer financial services and giving the CFPB the power to enforce UDAAP prohibitions and to adopt UDAAP rules defining, within constraints, unlawful acts and practices. Additionally, the Federal Trade Commission Act prohibits “unfair” and “deceptive” acts and practices in connection with a trade or business and gives the Federal Trade Commission enforcement authority to prevent and redress violations of this prohibition.

CFPB Rules: Pursuant to its authority to adopt UDAAP rules, the CFPB published the 2017 Final CFPB Rule in the Federal

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Register on November 17, 2017. The provisions of the 2017 Final CFPB Rule directly applicable to us were scheduled to become effective in August 2019. However, the effectiveness of these provisions has been stayed, at least for now, by a federal district court hearing and an industry challenge to the 2017 Final CFPB Rule. While the lawsuit has also been stayed, the plaintiffs challenging the 2017 Final CFPB Rule are seeking a preliminary injunction against the 2017 Final CFPB Rule on the basis that the 2017 Final CFPB Rule is arbitrary and capricious and also on the basis that rulemaking by a single CFPB director who is not subject to discharge without cause is unconstitutional.

In February 2019, the CFPB issued two notices of proposed rulemaking proposing (i) to delay the August 19, 2019 compliance date for the so-called "Mandatory Underwriting Provisions" of the 2017 Final CFPB Rule to November 19, 2020 and (ii) to rescind such Mandatory Underwriting Provisions (the “2019 Proposed Rule”). The Mandatory Underwriting Provisions which the 2019 Proposed Rule would rescind: (i) provide that it is an unfair and abusive practice for a lender to make a covered short-term or longer-term balloon-payment loan, including our payday and vehicle title loans with a term of 45 days or less, without reasonably determining that consumers have the ability to repay those loans according to their terms; (ii) prescribe mandatory underwriting requirements for making this ability-to-repay determination; (iii) exempt certain loans from the mandatory underwriting requirements; and (iv) establish related definitions, reporting, and recordkeeping requirements.

In light of the industry challenge to the 2017 Final CFPB Rule, the CFPB's proposals to delay the effective date of the Mandatory Underwriting Provisions and ultimately rescind them, and the possibility of legal challenges to the 2019 Proposed Rule if it is adopted, we cannot predict whether or when the 2017 Final CFPB Rule will go into effect and, if so, whether and how it might be further modified; nor can we quantify the potential effect on our results of operations and financial condition.

In its issued form, the 2017 Final CFPB Rule sets forth the Mandatory Underwriting Provisions that establish ability-to-repay, ("ATR") requirements for “covered short-term loans” and “covered longer-term balloon-payment loans,” as well as payment limitations on these loans and “covered longer-term loans.” Covered short-term loans are consumer loans with a term of 45 days or less. Covered longer-term balloon payment loans include consumer loans with a term of more than 45 days where (i) the loan is payable in a single payment, (ii) any payment is more than twice any other payment, or (iii) the loan is a multiple advance loan that may not fully amortize by a specified date and the final payment could be more than twice the amount of other minimum payments. Covered longer-term loans are consumer loans with a term of more than 45 days where (i) the total cost of credit exceeds an annual rate of 36%, and (ii) the lender obtains a form of “leveraged payment mechanism” giving the lender a right to initiate transfers from the consumer’s deposit or other asset account. Post-dated checks, authorizations to initiate ACH payments and authorizations to initiate prepaid or debit card payments are all leveraged payment mechanisms under the CFPB Rule.

The 2017 Final CFPB Rule excluded from coverage, among other loans: (i) purchase-money credit secured by the vehicle or other goods financed (but not unsecured purchase-money credit or credit that finances services as opposed to goods); (ii) real property or dwelling-secured credit if the lien is recorded or perfected; (iii) credit cards; (iv) student loans; (v) non-recourse pawn loans; and (vi) overdraft services and overdraft lines of credit. These exclusions would not apply to our current loans.

Under the provisions of the 2017 Final CFPB Rule applicable to covered short-term loans and covered longer-term balloon payment loans, a lender would need to choose between:

A “full payment test,” under which the lender must make a reasonable determination of the consumer’s ability to repay the loan and cover major financial obligations and living expenses over the term of the loan and the succeeding 30 days. Under this test, the lender must take account of the consumer’s basic living expenses and obtain and generally verify evidence of the consumer’s income and major financial obligations. However, in circumstances where a lender determines that a reliable income record is not reasonably available, such as when a consumer receives and spends income in cash, the lender may reasonably rely on the consumer’s statements alone as evidence of income. Further, unless a housing debt obligation appears on a national consumer report, the lender may reasonably rely on the consumer's written statement. As part of the ATR determination, the 2017 Final CFPB Rule permits lenders and consumers to rely on income from third parties, such as spouses, to which the consumer has a reasonable expectation of access and permits lenders in certain circumstances to consider whether another person is regularly contributing to the payment of major financial obligations or basic living expenses. A 30-day cooling off period applies after a sequence of three covered short-term or longer-term balloon payment loans.

A “principal-payoff option,” under which the lender may make up to three sequential loans, ("Section 1041.6 Loans") without engaging in an ATR analysis. The first Section 1041.6 Loan in any sequence of Section 1041.6 Loans without a 30-day cooling off period between loans is limited to $500, the second is limited to a principal amount that is at least one-third smaller than the principal amount of the first, and the third is limited to a principal amount that is at least two-thirds smaller than the principal amount of the first. A lender may not use this option if (i) the consumer had in the past 30 days an outstanding covered short-term loan or an outstanding longer-term balloon payment loan that is not a Section 1041.6 Loan, or (ii) the new Section 1041.6 Loan would result in the consumer having more than six covered short-

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term loans (including Section 1041.6 Loans) during a consecutive 12-month period or being in debt for more than 90 days on such loans during a consecutive 12-month period. For Section 1041.6 Loans, the lender cannot take vehicle security or structure the loan as open-end credit.

These provisions from the 2017 Final CFPB Rule are included in the 2019 Proposed Rule's identification of “Mandatory Underwriting Provisions.” In proposing the 2019 Proposed Rule, the CFPB expressed the view that the Mandatory Underwriting Provisions “would have the effect of restricting access to credit and reducing competition for these products” and “would have the effect of reducing credit access and competition in the States which have determined it is in their citizens’ interest to be able to use such products, subject to State-law limitations.” The CFPB therefore reached a preliminarily conclusion that “neither the evidence cited nor legal reasons provided in the 2017 Final CFPB Rule support its determination that the identified practice is unfair and abusive, thereby eliminating the basis for the 2017 Final CFPB Rule’s Mandatory Underwriting Provisions to address that conduct.” In the 2019 Proposed Rule, the CFPB concluded that it is appropriate to propose rescinding the Mandatory Underwriting Provisions of the 2017 Final CFPB Rule.

Covered longer-term loans that are not balloon loans are not subject to the Mandatory Underwriting Provisions of the 2017 Final CFPB Rule. However, such loans are subject to the 2017 Final CFPB Rule's “penalty fee prevention” provisions ("Payment Provisions"), which apply to all covered loans. Under these provisions:

If two consecutive attempts to collect money from a particular account of the borrower, made through any channel (e.g., paper check, ACH, prepaid card) are returned for insufficient funds, the lender cannot make any further attempts to collect from such account unless the borrower has provided a new and specific authorization for additional payment transfers. The 2017 Final CFPB Rule contains specific requirements and conditions for the authorization. While the CFPB has explained that these provisions are designed to limit bank penalty fees to which consumers may be subject, and while banks do not charge penalty fees on card authorization requests, the 2017 Final CFPB Rule nevertheless treats card authorization requests as payment attempts subject to these limitations.

A lender generally must give the consumer at least three business days advance notice before attempting to collect payment by accessing a consumer’s checking, savings, or prepaid account. The notice must include information such as the date of the payment request, payment channel and payment amount (broken down by principal, interest, fees, and other charges), as well as additional information for “unusual attempts,” such as when the payment is for a different amount than the regular payment, initiated on a date other than the date of a regularly scheduled payment or initiated in a different channel that the immediately preceding payment attempt. A lender must also provide the borrower with a "consumer rights notice" in a prescribed form after two consecutive failed payment attempts.

The Payment Provisions are outside the scope of the 2019 Proposed Rule although the CFPB indicated it has received a formal request to revisit the treatment of debt cards under the Payment Provisions and it intends to examine the Payment Provisions further. If the CFPB determines that further action is warranted, it may commence a separate rulemaking initiative.

The 2017 Final CFPB Rule also requires the CFPB’s registration of consumer reporting agencies as “registered information systems” to whom lenders must furnish information about covered short-term and longer-term balloon loans and from whom lenders must obtain consumer reports for use in extending such credit. If there is no registered information system or if no registered information system has been registered for at least 180 days, lenders will be unable to make Section 1041.6 Loans. The 2019 Proposed Rule also proposes to rescind the registered information system reporting requirements and related recordkeeping requirements.
For a discussion of the potential impact of the 2017 Final CFPB Rule and 2019 Proposed Rule on us, see “Risk Factors--Risks Relating to the Regulation of Our Industry--The CFPB promulgated new rules applicable to our loans that could have a material adverse effect on our business and results of operations." The CFPB promulgated new rules applicable to our loans that could have a material adverse effect on our business and results of operations” in "Risk Factors" of this Report.

CFPB Enforcement. In addition to Dodd-Frank's grant of rule-making authority, which resulted in the CFPB Rule, Dodd-Frank gives the CFPB authority to pursue administrative proceedings or litigation for violations of federal consumer financial laws (including Dodd-Frank’s UDAAP provisions and the CFPB’s own rules). In these proceedings, the CFPB can obtain cease and desist orders (which can include orders for restitution or rescission of contracts, as well as other kinds of affirmative relief) and monetary penalties ranging from $5,000 per day for ordinary violations of federal consumer financial laws to $25,000 per day for reckless violations and $1 million per day for knowing violations. Also, where a company has violated Title X of Dodd-Frank or CFPB regulations promulgated thereunder, Dodd-Frank empowers state attorneys general and state regulators to bring civil actions for the kind of cease and desist orders available to the CFPB (but not for civil penalties). Potentially, if the CFPB, the FTC

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or one or more state officials believe we have violated the foregoing laws, they could exercise their enforcement powers in ways that would have a material adverse effect on us.

CFPB Supervision and Examination. Additionally, the CFPB has supervisory powers over many providers of consumer financial products and services, including explicit authority to examine (and require registration) of payday lenders. The CFPB released its Supervision and Examination Manual, which includes a section on Short-Term, Small-Dollar Lending Procedures, and began field examinations of industry participants in 2012. The CFPB commenced its first supervisory examination of us in October 2014. The scope of the CFPB’s examination included a review of our Compliance Management System, our Short-Term Small Dollar lending procedures and our compliance with federal consumer financial protection laws. The 2014 examination did not materially affect our financial condition or results of operations, and we received the final CFPB Examination Report in September 2015.

The CFPB commenced its second examination of us in February 2017 and completed the related field work in June 2017. The scope of the 2017 examination included a review of our Compliance Management System, our substantive compliance with applicable federal laws and other matters requiring attention. The 2017 examination did not materially affect our financial condition or results of operations, and we received the final CFPB Examination Report in February 2018. 

Reimbursement Offer. Possible Changes in Payment Practices. During 2017, it was determined that a limited universe of our borrowers may have incurred bank overdraft or non-sufficient funds fees because of possible confusion about certain electronic payments we initiated on their loans. As a result, we decided to reimburse such fees through payments or credits against outstanding loan balances, subject to per-customer dollar limitations, upon receipt of (i) claims from potentially affected borrowers stating that they were in fact confused by our practices and (ii) bank statements from such borrowers showing that fees for which reimbursement was sought were incurred at a time that such borrowers might reasonably have been confused about our practices. As of September 30, 2018, net of payments made, we no longer have a liability for this matter.

Additionally, in June 2018 we discontinued the use of secondary payment cards for affected borrowers referenced above who did not explicitly reauthorize the use of secondary payment cards. For those borrowers, in the event we cannot obtain payment through the bank account or payment card listed on the borrower’s application, we will need to rely exclusively on other collection methods such as delinquency notices and/or collection calls. Our discontinuance of using secondary cards for affected borrowers will increase collections costs and reduce the effectiveness of our collection efforts.

While we do not expect that matters arising from our past CFPB examinations will have a material impact on us, we have made in recent years and are continuing to make, at least in part to meet the CFPB's expectations, certain enhancements to our compliance procedures and consumer disclosures. For example, we are in the process of evaluating our payment practices. Even if the Payment Provisions do not become effective, we may make changes to these practices in a manner that will increase our costs and/or reduce our consolidated revenues.

Anti-Arbitration Rule. Under its authority to regulate pre-dispute arbitration provisions pursuant to Section 1028 of Dodd-Frank, in July 2017 the CFPB issued a final rule prohibiting the use of mandatory arbitration clauses with class action waivers in agreements for certain consumer financial products and services, including those applicable to us. Subsequently, Congress overturned the rule and the President signed a joint resolution on November 1, 2017 to repeal the Anti-Arbitration Rule. As a result, the rule will not become effective, and, pursuant to the Congressional Review Act, substantially similar rules may only be reissued with specific legislative authorization.

MLA. The Military Lending Act (the "MLA"), enacted in 2006 and implemented by the Department of Defense (the "DoD"), imposes a 36% cap on the “all-in” annual percentage rates charged on certain loans to active-duty members of the U.S. military, reserves and National Guard and their dependents. As initially adopted, the MLA and related DoD rules applied to our loans with terms up to 90 days but not our longer-term loans. However, effective in October 2016, the DoD expanded its MLA regulations to encompass some of our longer-term Installment and Open-End Loans that were not previously covered. As a result, we ceased offering short-term consumer loans to these applicants in 2007 and all loans to these applicants in 2016.

Enumerated Consumer Financial Services Laws, TCPA and CAN-SPAM. Federal law imposes additional requirements on us with respect to our consumer lending. These requirements include disclosure requirements under the Truth in Lending Act ("TILA"), and Regulation Z. TILA and Regulation Z require creditors to deliver disclosures to borrowers prior to consummation of both closed-end and open-end loans and, additionally for open-end credit products, periodic statements and change in terms notices. For closed-end loans, the annual percentage rate, the finance charge, the amount financed, the total of payments, the number and amount of payments and payment due dates, late fees and security interests must all be disclosed. For open end credit, the borrower must be provided with key information that includes annual percentage rates and balance computation methods, various fees and charges, and security interests.


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Under the Equal Credit Opportunity Act ("ECOA"), and Regulation B, we may not discriminate on various prohibited bases, including race, gender, national origin, marital status and the receipt of government benefits, or retirement or part-time income, and we must also deliver notices specifying the basis for credit denials, as well as certain other notices.

The Fair Credit Reporting Act ("FCRA") regulates the use of consumer reports and reporting of information to credit reporting agencies. FCRA limits the permissible uses of credit reports and requires us to provide notices to customers when we take adverse action or increase interest rates based on information obtained from third parties, including credit bureaus.

We are also subject to additional federal requirements with respect to electronic signatures and disclosures under the Electronic Signatures In Global And National Commerce Act ("ESIGN") and requirements with respect to electronic payments under the Electronic Funds Transfer Act ("EFTA)" and Regulation E. EFTA and Regulation E requirements also have an important impact on our prepaid debit card services business. The EFTA and Regulation E protect consumers engaging in electronic fund transfers and contain restrictions, require disclosures and provide consumers certain rights relating to electronic fund transfers, including electronic fund transfers authorized in advance to recur at substantially equal intervals.

Additionally, we are subject to the Telephone Consumer Protection Act (the "TCPA"), the CAN-SPAM Act and the regulations of the Federal Communications Commission, which include limitations on telemarketing calls, auto-dialed calls, pre-recorded calls, text messages and unsolicited faxes. While we believe that our practices comply with the TCPA, the TCPA has given rise to a spate of litigation nationwide.

We apply the rules under the Fair Debt Collection Practices Act ("FDCPA") as a guide to conducting our collections activities for delinquent loan accounts, and we are subject to applicable state collections laws as well.

Bank Secrecy Act and Anti-Money Laundering Laws. Under regulations of the U.S. Department of the Treasury (the "Treasury Department") adopted under the Bank Secrecy Act of 1970 ("BSA"), we must report currency transactions in an amount greater than $10,000 by filing a Currency Transaction Report ("CTR"), and we must retain records for five years for purchases of monetary instruments for cash in amounts from $3,000 to $10,000. Multiple currency transactions must be treated as a single transaction if we have knowledge that the transactions are by, or on behalf of, the same person and result in either cash in or cash out totaling more than $10,000 during any one business day. We will file a CTR for any transaction which appears to be structured to avoid the required filing and the individual transaction or the aggregate of multiple transactions would otherwise meet the threshold and require the filing of a CTR.

The BSA also requires us to register as a money services business with the Financial Crimes Enforcement Network of the Treasury Department ("FinCEN"). This registration is intended to enable governmental authorities to better enforce laws prohibiting money laundering and other illegal activities. We are registered as a money services business with FinCEN and must re-register with FinCEN by December 31 every other year. We must also maintain a list of names and addresses of, and other information about, our stores and must make that list available to FinCEN and any requesting law enforcement or supervisory agency. That store list must be updated at least annually.

Federal anti-money-laundering laws make it a criminal offense to own or operate a money transmittal business without the appropriate state licenses, which we maintain. In addition, the USA PATRIOT Act of 2001 and its corresponding federal regulations require us, as a “financial institution,” to establish and maintain an anti-money-laundering program. Such a program must include: (i) internal policies, procedures and controls designed to identify and report money laundering; (ii) a designated compliance officer; (iii) an ongoing employee-training program; and (iv) an independent audit function to test the program. In addition, federal regulations require us to report suspicious transactions involving at least $2,000 to FinCEN. The regulations generally describe four classes of reportable suspicious transactions: one or more related transactions that the money services business knows, suspects or has reason to suspect (i) involve funds derived from illegal activity or are intended to hide or disguise such funds, (ii) are designed to evade the requirements of the BSA (iii) appear to serve no business or lawful purpose or (iv) involve the use of the money service business to facilitate criminal activity.

The Office of Foreign Assets Control ("OFAC") publishes a list of individuals and companies owned or controlled by, or acting for or on behalf of, targeted or sanctioned countries. It also lists individuals, groups and entities, such as terrorists and narcotics traffickers, designated under programs that are not country-specific. Collectively, such individuals and companies are called “Specially Designated Nationals.” Their assets are blocked and we are generally prohibited from dealing with them.
 
Privacy Laws. The Gramm-Leach-Bliley Act of 1999 and its implementing federal regulations require us generally to protect the confidentiality of our customers’ nonpublic personal information and to disclose to our customers our privacy policy and practices, including those regarding sharing the customers’ nonpublic personal information with third-parties. That disclosure must be made to customers at the time the customer relationship is established and at least annually thereafter, unless posted on our website.


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In 2018, the California Privacy Act (“CPA”) was passed into law, to be effective January 1, 2020. CPA would broaden consumer rights with respect to their personal information, imposing obligations to disclose the categories and specific pieces of personal information a business collects and providing consumers the right to opt out of the sale of personal information and the right to request that a business delete any personal information about the consumer under certain circumstances. CPA contains serious penalties for violations in both enforcement proceedings and private actions. CPA contains a number of ambiguities and has been amended once and could be amended again prior to its effective date. Other states may adopt laws similar to the CPA. Additionally, it is possible that the federal government will adopt a law that could supplement or fully or partially preempt the CPA.

U.S. State and Local Regulations

Short-term consumer loans must comply with extensive laws of the states where our stores are located or, in the case of our online loans, where the borrower resides. These laws impose, among other matters, restrictions and requirements governing interest rates and fees; maximum loan amounts; the number of simultaneous or consecutive loans, and required waiting periods between loans; loan extensions and refinancings; payment schedules (including maximum and minimum loan durations); required repayment plans for borrowers claiming inability to repay loans; collections; disclosures; security for loans and payment mechanisms; licensing; and (in certain jurisdictions) database reporting and loan utilization information. While the federal FDCPA does not typically apply to our activities, comparable, and in some cases more rigorous, state laws do apply.

In the event of serious or systemic violations of state law by us or, in certain instances, our third-party service providers when acting on our behalf, we would be subject to a variety of regulatory and private sanctions. These could include license suspension or revocation (not necessarily limited to the state or product to which the violation relates); orders or injunctive relief, including orders providing for rescission of transactions or other affirmative relief; and monetary relief. Depending upon the nature and scope of any violation and/or the state in question, monetary relief could include restitution, damages, fines for each violation and/or payments to borrowers equal to a multiple of the fees we charge and, in some cases, principal as well. Thus, violations of these laws could potentially have a material adverse effect on our results of operations and financial condition.

The California Financing Law caps interest rates on loans under $2,500 but imposes no interest rate limit on loans of $2,500 or more. The California Department of Business Oversight (the “DBO”) has asserted that the interest rate cap applies to loans in an original principal amount of $2,500 or more that are partially prepaid shortly after origination to reduce the principal balance below $2,500. While we disagree with this interpretation of the law, we nevertheless entered into a consent order with the DBO addressing the matter to eliminate the cost, distraction and risks of potential litigation. The consent order does not contain any admission of wrongdoing and will not have a material effect on our results of operations or financial condition.

In the case of De La Torre v. CashCall, Inc., in 2017, the Ninth Circuit U.S. Court of Appeals certified the following question to the California Supreme Court: “Can a 96% interest rate on consumer loans of $2500 or more governed by California Finance Code § 22303, render the loans unconscionable under California Finance Code § 22302?” In August of 2018, the California Supreme Court answered the certified question in the affirmative (i.e., it found that the interest rate on a consumer loan of $2,500 or more can render the loans unconscionable under Cal. Fin. Code § 22303). However, the court did not address whether the loans in question were in fact unconscionable. The court stressed that in order to find that an interest rate is unconscionable, courts must conduct an individual analysis of whether "under the circumstances of the case, taking into account the bargaining process and prevailing market conditions" a "particular rate was 'overly harsh,' 'unduly oppressive,' or 'so one-sided as to shock the conscience.'" This analysis is "highly dependent on context" and "flexible," according to the court. The court warned that lower courts should be wary of and must avoid remedies that amount to an "across-the-board imposition of a cap on interest rates."

In September 2018, a putative class action lawsuit was filed against the Company in the Southern District of California alleging that certain loans made by the Company in amounts of $2,500 or greater are unconscionable and therefore a violation of California law. The Company filed its answer and motion to compel arbitration on October 30, 2018.
 
During the past few years, legislation, ballot initiatives and regulations have been proposed or adopted in various states that would prohibit or severely restrict our short-term consumer lending. For example, during 2018, legislation was enacted in Ohio and a ballot initiative was adopted in Colorado restricting our loans in those states. Also, during the 2018 session, three bills were introduced in the California Assembly which would have directly impacted the products we currently offer. Assembly Bill 2500 as introduced would have imposed a 36% APR cap on all consumer loans between $2,500 and $5,000 and a 24% APR cap on all consumer loans between $5,000 and $10,000. Assembly Bill 2953 would have imposed a 36% APR cap on all auto title loans. Assembly Bill 3010 as introduced would have limited borrowers to one outstanding payday loan at a time across all lenders using a common database to enforce the one loan restriction. Assembly Bill 2500 did not pass out of the Assembly by the May 31, 2018 deadline. Assembly Bills 2953 and 3010 advanced to the Senate but did not pass out of the Senate Banking and Insurance Committee by the June 30, 2018 deadline. Nevertheless, similar bills may be introduced and/or enacted in the 2019 or subsequent legislative sessions.


16



On February 13, 2019, Assembly Bill 593 in California was introduced. Primarily, Assembly Bill 593 proposes an interest rate cap on all consumer loans between $2,500 and $10,000 of 36% plus the Federal Funds Rate. While it is very early in the legislative process, this bill as written would have a material adverse effect on our results of operations and financial condition.
 
We, along with others in the short-term consumer loan industry, intend to continue to inform and educate legislators and regulators and to oppose legislative or regulatory action that would unduly prohibit or severely restrict short-term consumer loans as compared with those currently allowed. Nevertheless, if legislative or regulatory action with that effect were taken in states in which we have a significant number of stores (or at the federal level), that action could have a material adverse effect on our loan-related activities and revenues.

In some states, check cashing companies or money transmission agents are required to meet minimum bonding or capital requirements and are subject to record-keeping requirements and/or fee limits.

Currently, approximately 30 states in the U.S. have enabling legislation that specifically allows direct loans of the type that we make. In Texas and Ohio, we currently operate under a CSO model. In Texas, the CSO model is expressly authorized under Section 393 of the Texas Finance Code. As a CSO, we serve as arranger for consumers to obtain credit from independent, non-bank consumer lending companies and we guaranty the lender against loss. As required by Texas law, we are registered as a CSO and also licensed as a Credit Access Business ("CAB"). Texas law subjects us to audit by the State’s Office of Consumer Credit Commissioner and requires us to provide expanded disclosures to customers regarding credit service products.

The Texas cities of Austin, Dallas, San Antonio, Houston and several others (nearly 45 cities in total as of December 31, 2018) have passed substantially similar local ordinances addressing products offered by CABs. These local ordinances place restrictions on the amounts that can be loaned to customers and the terms under which the loans can be repaid. As of December 31, 2018, we operated 68 stores in Texas cities with local ordinances. We have been cited by the City of Austin for alleged violations of the Austin ordinance but believe that: (i) the ordinance conflicts with Texas state law and (ii) our product in any event complies with the ordinance, when it is properly construed. The Austin Municipal Court agreed with our position that the ordinance conflicts with Texas law and, accordingly, did not address our second argument. In September 2017, the Travis County Court reversed this decision and remanded the case to the Municipal Court for further proceedings consistent with its opinion (including, presumably, a decision on our second argument). To date, a hearing and trial on the merits has not been scheduled. Accordingly, we do not expect to have a final determination of the lawfulness of our CAB program under the Austin ordinance (and similar ordinances in other Texas cities) for some time. An adverse final decision could potentially result in material monetary liability in Austin and elsewhere and would force us to restructure the loans we arrange in Texas.

In Ohio, we currently operate as a registered CSO and provide CSO services to borrowers who apply for and obtain Unsecured Installment loans from a third-party lender. However, in late July 2018, the Ohio legislature passed House Bill 123 which significantly limits permissible fees and other terms on short term loans in Ohio. The Governor signed House Bill 123 into law on July 30, 2018, which effectively eliminated the viability of the CSO model in Ohio. The principal sections of the new law are scheduled to become operative on or about April 27, 2019. As a result, we will no longer operate as a registered CSO in Ohio after that date. The Ohio Department of Commerce granted us a short-term lender's license on February 15, 2019. Under this license, we will offer an Installment loan product for a term of 120 days. Ohio customers may originate and manage their loans online via the internet or mobile application.

Our businesses are supervised by state authorities in each state where we operate, whether through storefronts or online. We are subject to regular state examinations and audits and must address with the appropriate state agency any findings or criticisms resulting from these examinations and audits.

In addition to state laws governing our lending activities, most states have laws and regulations governing check cashing and money transmission, including licensing and bonding requirements and laws regarding maximum fees, recordkeeping and/or posting of fees, and our business is subject to various local rules, such as local zoning and occupancy regulations. These local rules and regulations are subject to change and vary widely from state to state and city to city.

We cannot provide any assurances that additional state or local statutes or regulations will not be enacted in the future in any of the jurisdictions in which we operate. Additionally, we cannot provide any assurances that any future changes to statutes or regulations will not have a material adverse effect on our results of operations and financial condition.


17



Canadian Regulations

In May 2007, Canadian federal legislation was enacted that exempts from the criminal rate of interest provisions of the Criminal Code (which prohibit receiving (or entering into an agreement to receive) interest at an effective annual rate that exceeds 60% on the credit advanced under the loan agreement) cash advance loans of $1,500 or less if the term of the loan is 62 days or less (“payday loans”) and the person is licensed under provincial legislation as a short-term cash advance lender and the province has been designated under the Criminal Code.

In March 2017, Bill S-237 titled “An Act to Amend the Criminal Code” was introduced in the Senate (of Canada). The bill proposed to reduce the Criminal Rate of interest from 60% APR to 20% plus the Bank of Canada overnight interest rate. In February of 2018, the bill was amended in committee to a maximum interest rate cap of 45% plus the Bank of Canada overnight interest rate. A similar bill was introduced by the same Senator in 2015 and did not pass out of the Senate. We cannot speculate as to the likelihood of this bill progressing in the legislative process.

Currently, Ontario, Alberta, British Columbia, Manitoba, Nova Scotia, Prince Edward Island, Saskatchewan and New Brunswick have provincial enabling legislation allowing for payday loans and have also been designated under the Criminal Code. Newfoundland has been designated under the Criminal Code, but enabling legislation is not yet in force. Under the provincial payday lender legislation there are generally cost of borrowing disclosure requirements, collection activity requirements, caps on the cost of borrowing that may be recovered from borrowers and restrictions on certain types of lending practices, such as extending more than one payday loan to a borrower at any one time.

Canadian provinces periodically review the regulations for payday loan products. Some provinces specify a time period within the Act while other provinces are silent or simply note that reviews will be periodic.

Nova Scotia

In September 2018, Nova Scotia completed its triennial review process. In November 2018, the Utility and Review Board announced its decision to reduce the maximum cost of borrowing from C$22 per C$100 to C$19 per C$100, effective February 1, 2019. The remaining recommendations of the Review Board, mainly an extended payment plan offering, may be considered by the Minister. Cash Money operated five retail store locations as of December 31, 2018 and has an internet presence in Nova Scotia.

British Columbia

Effective January 1, 2017, the British Columbia Ministry of Public Safety and Solicitor General (the "Ministry") reduced the total cost of borrowing from C$23 per C$100 lent to C$17 per C$100 lent. A further reduction to C$15 per C$100 lent came into effect on September 1, 2018. On February 26, 2019, the Minister of Public Safety and Solicitor General introduced in Parliament bill 7 titled “Business Practices and Consumer Amendment Act." With respect to high cost credit products, including the types of loans we offer, this act would give the authority to the Ministry to, among other things, proscribe a lower interest rate, prohibit presentments upon default, set fees for optional products and impose a cooling off period. Given that it is early in the legislative process and most of the provisions would be subject to a further regulatory process to determine exact specifications, we are unable to predict the effect on our business and results of operations.

As of December 31, 2018, we operated 26 of our 200 Canadian stores and conducted online lending in British Columbia. Revenues in British Columbia were approximately 10.8% of our Canadian revenues and 2.0% of total consolidated revenues for the year ended December 31, 2018.

Ontario

In April 2016, the Ontario Ministry of Government and Consumer Services (the "Ministry"), published a consultation to consider the total cost of borrowing for payday lending in Ontario, which was C$21 per C$100 lent. Under consideration was whether the rate should remain at C$21 or be lowered to C$19, C$17 or C$15 per C$100 lent. In August 2016, the Ministry published another consultation seeking public input on a two-stage reduction in the total cost of borrowing, proposing a maximum rate of C$18 per C$100 lent effective January 1, 2017 and a further reduction to C$15 per C$100 lent effective January 1, 2018. In November 2016, the Ministry introduced new legislation and announced a reduction in the total cost of borrowing to C$18 per C$100 lent effective January 1, 2017.

In December 2015, Bill 156 titled “the Alternative Financial Services Statute Law Amendment Act” was introduced. This legislation (i) proposed additional consumer protections such as a cooling-off period and extended repayment plan and (ii) provided the Ministry with the authority, subject to a regulatory process, to impose additional requirements such as establishing a maximum

18



loan amount. The Alternative Financial Services Statute Law Amendment Act passed second reading before the Parliament recessed in June 2016.

Upon the Ontario Parliament returning from summer recess in September 2016, the Premier of Ontario prorogued the legislature. Therefore all prior bills died. In November 2016, the Ministry introduced Bill 59 titled “Putting Consumers First Act (the “PCF Act”), which encompassed many of the provisions of the previous legislation (the Alternative Financial Services Statute Law Amendment Act) and incorporated the provisions of three other previous, unrelated pieces of legislation. Bill 59 officially received Royal Assent in April 2017. A majority of the Single-Pay-loan-related provisions in the PCF Act, including but not limited to installment repayment plans, advertising requirements, prohibitions on number of loans in a year and disclosure requirements were subject to a further regulatory process.

With respect to the regulatory process for the authorities granted to the Ministry in Bill 59, the Ministry of Government and Consumer Services issued a consultation document in July 2017 requesting feedback on whether and how regulations should change regarding most notably extended payment plans, maximum loan amounts, a cooling off period between loans and limits on fees charged to cash government checks. After considering responses, in December 2017 the Ministry announced the new regulations with respect to payday loans. Most notably, the Ministry detailed two new regulations effective July 1, 2018: (i) a requirement to make the third loan originated by the same customer within 63 days repayable in two or three installments, depending on the customer’s pay frequency, and; (ii) a requirement for the loan amount not to exceed 50% of the customer’s net pay in the month prior to the loan. Additionally, in the December 2017 announcement, the Ministry confirmed a decrease in the maximum cost of borrower from C$18 per C$100 lent to C$15 per C$100 lent.
 
We conducted online lending and operated 131 of our 200 Canadian stores in Ontario as of December 31, 2018. Revenues originated in Ontario represented approximately 62.7% of revenue generated in Canada and 11.5% of our total consolidated revenues for the year ended December 31, 2018. We are currently evaluating the effects of the foregoing regulations on our Ontario operations.

Alberta

In May 2016, the Alberta Government introduced Bill 15 titled “An Act to End Predatory Lending,” which, among other things, included for loans in scope a reduction in the maximum cost of borrowing from C$23 to C$15 per C$100 lent and a requirement that all loans be repaid in installments. For customers paid semi-monthly, bi-weekly or on a more frequent basis, at least three installment payments would be required. For customers paid on a monthly basis, at least two installment payments would be required. All covered loan terms must be no less than 42 days and no greater than 62 days, with no penalty for early repayment. Additionally, the Bill included a provision for a reduction in the cost of borrowing to 60% APR when alternative options for credit exist and are being utilized by a sufficient number of individuals.

In May 2016, Bill 15 received Royal Assent. The maximum cost of borrowing of C$15 per C$100 lent became effective in August 2016 and final regulations for the installment payments effective November 30, 2016. As a result of these regulatory changes, we introduced an Installment product during 2016 and, by the end of 2017, exclusively offered only Installment and Open-End products.

In November 2017, the Alberta Government introduced a new bill titled “A Better Deal for Consumers and Businesses Act,” which covered a number of industries including high-cost credit businesses and was intended to provide the government with the authority to promulgate certain regulations to further insure consumer protection. The act passed and formally received Royal Assent on December 15, 2017. In February 2018, the Alberta Government initiated a consultation process respecting high-cost credit products, which resulted in additional regulations being passed setting out a regime for such products, including installment loans with an APR of 32% or more and lines of credit with an annual interest of 32% or more. Among other things, high-cost lenders are required to hold a license and to provide additional disclosures to borrowers. This high-cost credit regime became effective on January 1, 2019.

We operated 27 of our 200 Canadian stores (as of December 31, 2018) and conducted online lending in Alberta. Revenues in Alberta were approximately 17.3% of Canadian revenues and 3.2% of total consolidated revenues for the year ended December 31, 2018 and were approximately 13.4% of Canadian revenues and 2.7% of total consolidated revenues for the year ended December 31, 2017. We are currently evaluating the effects of our product changes in Alberta. For additional information, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources.”

Manitoba

In January 2016, the province of Manitoba announced a Public Utilities Board ("PUB") hearing to specifically review and consider a reduction in the rate from C$17 per C$100 lent to C$15 per C$100 lent and a reduction in the maximum amount borrowers can

19



loan from 30% of net pay to 25% of net pay. In June 2016, the PUB issued its report to the government recommending that these proposed changes not be made. It is unknown if and when the government may adopt the recommendations of the PUB. As of December 31, 2018, we operated four stores in Manitoba.

Saskatchewan

Effective in February 2018, Saskatchewan amended its Payday Loan Regulations to provide that the maximum rate that may be charged to a borrower be reduced from C$23 per C$100 lent to C$17 and the maximum fee for a dishonored check be reduced from C$50 to C$25. As of December 31, 2018, we operated six stores in Saskatchewan.

Installment and Open-End loans are subject to the Criminal Code interest rate cap of 60%. Providers of these types of loans are also subject to provincial legislation that requires lenders to provide certain disclosures, prohibits the charging of certain default fees and extends certain rights to borrowers, such as prepayment rights. These laws are harmonized in many Canadian provinces. However, in Ontario, the PCF Act which received Royal Assent in April 2017, provides the Ontario Ministry with the authority to impose additional restrictions on lenders who offer installment loans, subject to a regulatory process, including: (i) requiring a lender to take into account certain factors with respect to the borrower before entering into a credit agreement with that borrower; (ii) capping the amount of credit that may be extended; (iii) prohibiting a lender from initiating contact with a borrower for the purpose of offering to refinance a loan; and (iv) capping the amount of certain fees that do not form part of the cost of borrowing. In July 2017, the Ministry of Government and Consumer Services issued a consultation document requesting feedback on questions regarding a new regime for high-cost credit and limits on optional services, such as optional insurance. The proposed high-cost credit regime would apply to loans with an annual interest rate that exceeds 35%. The Ministry summary accompanying the consultation document stated that a further consultation paper would be issued in the fall of 2017 on those matters and that the Ministry expected that regulation would be enacted in early 2019. The Ministry has not yet published this further consultation paper.

Other Federal Matters

In Canada, the federal government generally does not regulate check cashing businesses, except in respect of federally regulated financial institutions (and other than the Criminal Code of Canada provisions noted above in respect of charging or receiving in excess of 60% annual interest on the credit advanced in respect of the fee for a check cashing transaction) nor do most provincial governments generally impose any regulations specific to the check cashing industry. The exceptions are the provinces of Quebec, where check cashing stores are not permitted to charge a fee to cash a government check; and Manitoba, British Columbia and Ontario, where the province imposes a maximum fee to be charged to cash a government check. The province of Saskatchewan also regulates the check cashing business but only in respect of provincially regulated loan, trust and financing corporations. Cash Money does not operate in the province of Quebec.

The Financial Transaction and Reports Analysis Centre of Canada is responsible for ensuring that money services businesses comply with the legislative requirements of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (the "PCMLTFA"). The PCMLTFA requires the reporting of large cash transactions involving amounts of C$10,000 or more received in cash and maintenance of certain records relating to the exchange of foreign currency. The PCMLTFA also requires submitting suspicious transactions reports when there are reasonable grounds to suspect that a transaction or attempted transaction is related to the commission of a money laundering offense or to the financing of a terrorist activity, and the submission of terrorist financing reports where a person has possession or control of property that they know or believe to be owned or controlled by or on behalf of a terrorist or terrorist group. The PCMLTFA also imposes obligations on money services businesses in respect of record keeping, identity verification, and implementing a compliance policy.

Available Information

Our internet address is www.curo.com. We make a variety of information available, free of charge, at our Investor Relations website, www.ir.curo.com. This information includes our Registration Statements, Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and any amendments to those reports as soon as reasonably practicable after we electronically file those reports with or furnish them to the SEC, as well as our code of business conduct and ethics and other governance documents.

The SEC maintains an internet site that contains reports, proxy and information statements and other information regarding issuers that file documents electronically with the SEC at www.sec.gov.

The contents of these websites, or the information connected to those websites, are not incorporated into this report. References to websites in this report are provided as a convenience and do not constitute, and should not be viewed as, incorporation by reference of the information contained on, or available through, the website.

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21



ITEM 6. SELECTED FINANCIAL DATA

The following table presents selected historical financial data for the four years ended December 31, 2018. The selected consolidated financial data should be read in conjunction with and are qualified by reference to “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in this Report and our audited Consolidated Financial Statements and related Notes thereto, and the report of the independent registered public accounting firm thereon and the other financial information included in Item 8 of this Report. We provide certain non-GAAP financial measures in the table below because our management finds these measures useful in evaluating the performance and underlying operations of our business. We provide a detailed description of these non-GAAP financial measures and how we use them, including applicable reconciliations, immediately following this table and under "Supplemental Non-GAAP Financial Information" herein Item 6.
 
Year Ended December 31,
(in thousands, except per share amounts)
2018
 
2017
 
2016
 
2015
Selected Statement of Operations Data:
 
 
 
 
 
 
 
Revenue
$
1,045,073

 
$
924,137

 
$
794,876

 
$
758,523

Gross Margin
325,470

 
335,165

 
282,967

 
229,097

Net income from continuing operations
16,459

 
60,609

 
75,644

 
41,415

Adjusted Net Income(1)
92,346

 
86,839

 
75,611

 
44,590

Diluted Earnings per Share
$
0.34

 
$
1.54

 
$
1.95

 
$
1.06

Adjusted Diluted Earnings per Share(4)
$
1.93

 
$
2.21

 
$
1.95

 
$
1.14

EBITDA(2)
120,837

 
203,137

 
199,644

 
142,781

Adjusted EBITDA(3)
219,823

 
234,744

 
196,509

 
146,651

Adjusted EBITDA Margin
21.0
%
 
25.4
%
 
24.7
%
 
19.3
%
Gross Margin Percentage
31.1
%
 
36.3
%
 
35.6
%
 
30.2
%
Diluted Weighted Average Shares(4)
47,965

 
39,277

 
38,803

 
38,895

Adjusted Diluted Weighted Average Shares(4)
47,965

 
39,277

 
38,803

 
38,895

Selected Balance Sheet Data:
 
 
 
 
 
 
 
Gross Loans Receivable
$
571,531

 
$
413,247

 
$
273,203

 
$
236,754

Less: allowance for loan losses
(73,997
)
 
(64,127
)
 
(36,889
)
 
(30,124
)
Loans receivable, net
$
497,534

 
$
349,120

 
$
236,314

 
$
206,630

Total assets of continuing operations
$
884,756

 
$
802,089

 
$
727,440

 
$
595,930

Long-term debt
804,140

 
706,225

 
477,136

 
561,675

(1) Adjusted Net Income is defined as net income from continuing operations plus or minus certain non-cash or other adjusting items.
(2) EBITDA is defined as net income from continuing operations before interest, income taxes, depreciation and amortization.
(3) Adjusted EBITDA is defined as net income from continuing operations before interest, income taxes, depreciation and amortization, plus or minus certain non-cash or other adjusting items.
(4) We calculate Adjusted Earnings per Share utilizing diluted shares outstanding at year-end. If we record a loss from continuing operations under U.S. GAAP, shares outstanding utilized to calculate Diluted Earnings Per Share from continuing operations are equivalent to basic shares outstanding. Shares outstanding utilized to calculate Adjusted Earnings Per Share from continuing operations reflect the number of diluted shares we would have reported if reporting net income from continuing operations under U.S. GAAP.

















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Reconciliation of Net income from continuing operations and Diluted Earnings per Share to Adjusted Net Income and Adjusted Diluted Earnings per Share, non-GAAP measures
 
Year Ended December 31,
(in thousands, except per share amounts)
2018
 
2017
 
2016
 
2015
Net income from continuing operations
$
16,459

 
$
60,609

 
$
75,644

 
$
41,414

Adjustments:
 
 
 
 
 
 
 
Loss (gain) on extinguishment of debt  (1)
93,830

 
12,458

 
(6,991
)
 

Restructuring costs (2)

 

 
2,624

 

Legal settlement costs (3)
(289
)
 
4,311

 

 

Transaction-related costs (4)

 
5,573

 
329

 
824

Share-based cash and non-cash compensation (5)
8,210

 
10,446

 
1,148

 
1,271

Intangible asset amortization
2,750

 
2,475

 
3,486

 
4,319

Impact of tax law changes (6)
(1,610
)
 
4,635

 

 

Cumulative tax effect of adjustments
(27,004
)
 
(13,668
)
 
(629
)
 
(3,239
)
Adjusted Net Income
$
92,346

 
$
86,839

 
$
75,611


$
44,589

 
 
 
 
 
 
 
 
Net income from continuing operations
$
16,459

 
$
60,609

 
$
75,644

 
$
41,414

Diluted Weighted Average Shares Outstanding (7)
47,965

 
39,277

 
38,803

 
38,895

Diluted Earnings per Share from continuing operations (7)
$
0.34

 
$
1.54

 
$
1.95

 
$
1.06

Per Share impact of adjustments to Net Income (7)
1.59

 
0.67

 

 
0.08

Adjusted Diluted Earnings per Share (7)
$
1.93

 
$
2.21

 
$
1.95


$
1.14



23



Reconciliation of Net income from continuing operations to EBITDA and Adjusted EBITDA, non-GAAP measures
 
Year Ended December 31,
(in thousands, except per share amounts)
2018
 
2017
 
2016
 
2015
Net income from continuing operations
$
16,459

 
$
60,609

 
$
75,644

 
$
41,414

Provision for income taxes
1,659

 
41,647

 
41,616

 
18,996

Interest expense
84,382

 
82,696

 
64,361

 
65,059

Depreciation and amortization
18,337

 
18,185

 
18,023

 
17,312

EBITDA
120,837

 
203,137

 
199,644

 
142,781

Loss (gain) on extinguishment of debt (1)
90,569

 
12,458

 
(6,991
)
 

Restructuring costs (2)

 

 
2,624

 

Legal settlement costs (3)
(289
)
 
4,311

 

 

Transaction-related costs (4)

 
5,573

 
329

 
824

Share-based cash and non-cash compensation (5)
8,210

 
10,446

 
1,148

 
1,271

Other adjustments (8)
496

 
(1,181
)
 
(245
)
 
1,775

Adjusted EBITDA
$
219,823

 
$
234,744

 
$
196,509

 
$
146,651

Adjusted EBITDA Margin
21.0
%
 
25.4
%
 
24.7
%
 
19.3
%
(1) For the year ended December 31, 2018, the $90.6 million of loss on extinguishment of debt was comprised of (i) $11.7 million incurred in the first quarter of 2018 for the redemption of $77.5 million of the CFTC 12.00% Senior Secured Notes due 2022, (ii) $69.2 million incurred in the third quarter of 2018 for the redemption of the remaining $525.7 million of these notes and (iii) $9.7 million incurred in the fourth quarter of 2018 for the redemption of the Non-Recourse U.S. SPV Facility. The $69.2 million of loss on extinguishment incurred in the third quarter of 2018 was comprised of a $54.0 million make whole premium and $15.2 million of deferred financing costs, net of premium/discounts. An additional $3.3 million is included in related costs for the year ended December 31, 2018 for duplicative interest paid through October 11, 2018 prior to repayment of the remaining 12.00% Senior Secured Notes and the Non-Recourse U.S. SPV Facility. For the year ended December 31, 2017, the $12.5 million loss from the extinguishment of debt was due to the redemption of CURO Intermediate Holding Corp.'s ("CURO Intermediate") 10.75% Senior Secured Notes due 2018 and the 12.00% Senior Cash Pay Notes due 2017. For the year ended December 31, 2016, the $7.0 million gain resulted from the purchase of CURO Intermediate Holdings' 10.75% Senior Secured Notes in September 2016.
(2) Restructuring costs of $2.6 million for the year ended December 31, 2016 primarily represented the elimination of certain corporate positions in our Canadian headquarters and the costs incurred related to the closure of six underperforming stores in Texas.
(3) Legal settlements for the year ended December 31, 2018 includes (i) a $1.8 million reduction of the liability related to our offer to reimburse certain bank overdraft or non-sufficient funds fees because of possible borrower confusion about certain electronic payments we initiated on their loans, (ii) a securities class action lawsuit and (iii) settlement of certain matters in California and Canada. Legal settlements for the year ended December 31, 2017 includes $2.3 million for the settlement of the Harrison, et al v. Principal Investment, Inc. et al., and $2.0 million for our offer to reimburse certain bank overdraft or non-sufficient funds fees because of possible borrower confusion about certain electronic payments we initiated on their loans. See litigation discussion in Note 17, "Contingent Liabilities" in the Notes to the Consolidated Financial Statements for further detail.
(4) Transaction-related costs for the year ended December 31, 2018 include professional fees paid in connection with potential transactions, expenses related to our IPO on December 7, 2017, expenses related to the issuance of $135.0 million additional Senior Secured Notes due 2022 in the fourth quarter of 2017 and the original issuance of $470.0 million of Senior Secured Notes due 2022 in the first quarter of 2017. Transaction-related cost for the years ended December 31, 2016 and 2015 relate to professional fees paid in connection with potential transactions
(5) We approved the adoption of share-based compensation plans during 2010 and 2017 for key members of senior management. The estimated fair value of share-based awards is recognized as non-cash compensation expense on a straight-line basis over the vesting period.
(6) As a result of the Tax Cuts and Jobs Act of 2017 ("2017 Tax Act"), which became law on December 22, 2017, we provided an estimate of the new repatriation tax as of December 31, 2017. Subsequent to further guidance published in the first quarter of 2018, we booked additional tax expense of $1.2 million for the 2017 repatriation tax; based upon additional interpretations and finalization of our 2017 income tax returns, the total repatriation tax was further adjusted in the fourth quarter of 2018, producing a tax benefit of $2.8 million in the fourth quarter. This resulted in a net tax benefit of $1.6 million for the full year.
(7) The share and per share information have been adjusted to give effect to the 36-to-1 split of our common stock that occurred during the fourth quarter of 2017.
(8) Other adjustments include deferred rent and the intercompany foreign exchange impact. Deferred rent represents the non-cash component of rent expense. Rent expense is recognized ratably on a straight-line basis over the lease term.

Supplemental Non-GAAP Financial Information

Non-GAAP Financial Measures

In addition to the financial information prepared in conformity with U.S. GAAP, we provide certain “non-GAAP financial measures,” including:
Adjusted Net Income and Adjusted Earnings Per Share, or the Adjusted Earnings Measures (net income from continuing operations plus or minus gain (loss) on extinguishment of debt, restructuring and other costs, goodwill and intangible asset impairments, transaction-related costs, share-based compensation, intangible asset amortization and cumulative tax effect of applicable adjustments, on a total and per share basis);
EBITDA (net income from continuing operations before interest, income taxes, depreciation and amortization);
Adjusted EBITDA (EBITDA plus or minus certain non-cash and other adjusting items); and

24



Gross Combined Loans Receivable (includes loans originated by third-party lenders through CSO programs which are not included in our Consolidated Financial Statements).

We believe that presentation of non-GAAP financial information is meaningful and useful in understanding the activities and business metrics of the Company's operations. We believe that these non-GAAP financial measures reflect an additional way of viewing aspects of our business that, when viewed with the Company's U.S. GAAP results, provide a more complete understanding of factors and trends affecting the business.

We believe that investors regularly rely on non-GAAP financial measures, such as Adjusted Net Income, Adjusted Earnings per Share, EBITDA and Adjusted EBITDA, to assess operating performance and that such measures may highlight trends in the business that may not otherwise be apparent when relying on financial measures calculated in accordance with U.S. GAAP. In addition, we believe that the adjustments shown below are useful to investors in order to allow them to compare our financial results during the periods shown without the effect of each of these income or expense items. In addition, we believe that Adjusted Net Income, Adjusted Earnings per Share, EBITDA and Adjusted EBITDA are frequently used by securities analysts, investors and other interested parties in the evaluation of public companies in our industry, many of which present Adjusted Net Income, Adjusted Earnings per Share, EBITDA and/or Adjusted EBITDA when reporting their results.

In addition to reporting loans receivable information in accordance with U.S. GAAP, we provide Gross Combined Loans Receivable consisting of owned loans receivable plus loans originated by third-party lenders through the CSO programs, which we guarantee but do not include in the Consolidated Financial Statements. Management believes this analysis provides investors with important information needed to evaluate overall lending performance.

We provide non-GAAP financial information for informational purposes and to enhance understanding of the U.S. GAAP Consolidated Financial Statements. Adjusted Net Income, Adjusted Earnings per Share, EBITDA, Adjusted EBITDA and Gross Combined Loans Receivable should not be considered as alternatives to income from continuing operations, segment operating income, or any other performance measure derived in accordance with U.S. GAAP, or as an alternative to cash flows from operating activities or any other liquidity measure derived in accordance with U.S. GAAP. Readers should consider the information in addition to, but not instead of or superior to, the financial statements prepared in accordance with U.S. GAAP. This non-GAAP financial information may be determined or calculated differently by other companies, limiting the usefulness of those measures for comparative purposes.

Description and Reconciliations of Non-GAAP Financial Measures
Adjusted Net Income, Adjusted Earnings per Share, EBITDA and Adjusted EBITDA measures have limitations as analytical tools, and you should not consider these measures in isolation or as a substitute for analysis of our income or cash flows as reported under U.S. GAAP. Some of these limitations are:
they do not include cash expenditures or future requirements for capital expenditures or contractual commitments;
they do not include changes in, or cash requirements for, working capital needs;
they do not include the interest expense, or the cash requirements necessary to service interest or principal payments on debt;
depreciation and amortization are non-cash expense items reported in the statements of cash flows; and
other companies in our industry may calculate these measures differently, limiting their usefulness as comparative measures.

We calculate Adjusted Earnings per Share utilizing diluted shares outstanding at year-end. If the Company records a loss from continuing operations under U.S. GAAP, shares outstanding utilized to calculate Diluted Earnings per Share from continuing operations are equivalent to basic shares outstanding. Shares outstanding utilized to calculate Adjusted Earnings per Share from continuing operations reflect the number of diluted shares the Company would have reported if reporting net income from continuing operations under U.S. GAAP.

As noted above, Gross Combined Loans Receivable includes loans originated by third-party lenders through CSO programs which are not included in the Consolidated Financial Statements but from which we earn revenue and for which we provide a guarantee to the lender. Management believes this analysis provides investors with important information needed to evaluate overall lending performance.

25



We evaluate stores based on revenue per store, provision for losses at each store and store-level EBITDA, with consideration given to the length of time a store has been open and its geographic location. We monitor newer stores for their progress to profitability and their rate of revenue growth.
We believe Adjusted Net Income, Adjusted Earnings per Share, EBITDA and Adjusted EBITDA are used by investors to analyze operating performance and evaluate our ability to incur and service debt and the capacity for making capital expenditures. Adjusted EBITDA is also useful to investors to help assess our estimated enterprise value. The computation of Adjusted EBITDA as presented in our Management's Discussion and Analysis of Financial Condition and Results of Operations in this Report may differ from the computation of similarly-titled measures provided by other companies.

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS ("MD&A")
The following discussion of financial condition, results of operations, liquidity and capital resources and certain factors that may affect future results, including economic and industry-wide factors, should be read in conjunction with our Consolidated Financial Statements and accompanying notes included herein. This Management’s Discussion and Analysis of Financial Condition and Results of Operations contains forward-looking statements. The matters discussed in these forward-looking statements are subject to risk, uncertainties and other factors that could cause actual results to differ materially from those made, projected or implied in the forward-looking statements. Except as required by applicable law and regulations, we undertake no obligation to update any forward-looking statements or other statements we may make in the following discussion or elsewhere in this document even though these statements may be affected by events or circumstances occurring after the forward-looking statements or other statements were made. Please see the section titled “Risk Factors” in this Report for a discussion of the uncertainties, risks and assumptions associated with these statements.

Overview

We are a growth-oriented, technology-enabled, highly-diversified, multi-channel and multi-product consumer finance company serving a wide range of underbanked consumers in the U.S. and Canada. We believe that we have the only true omni-channel customer acquisition, onboarding and servicing platform that is integrated across store, online, mobile and contact center touchpoints. Our IT platform, which we refer to as the “Curo Platform,” seamlessly integrates customer acquisition loan underwriting, scoring, servicing, collections, regulatory compliance and reporting activities into a single, centralized system. We use advanced risk analytics powered by proprietary algorithms and over 15 years of loan performance data to efficiently and effectively score our customers’ loan applications. From 2010 through December 31, 2018, we have extended $16.4 billion in total credit across approximately 41.7 million total loans.

We operate in the U.S. under two principal brands, “Speedy Cash” and “Rapid Cash,” and we launched our online brand “Avio Credit” in the U.S. in the second quarter of 2017. In Canada, our stores are branded “Cash Money” and we offer “LendDirect” Installment loans online and at certain stores. As of December 31, 2018, our store network consisted of 413 locations across 14 U.S. states and seven Canadian provinces and we offered our online services in 27 U.S. states and five Canadian provinces.

Recent Developments

Metabank. In April 2018, we announced that we expect to begin offering U.S. consumers a new line of credit product through a relationship with MetaBank® ("Meta"), a wholly-owned subsidiary of Meta Financial Group, Inc. CURO and Meta are currently developing the pilot launch. We do not expect the Meta relationship to contribute to our financial results until 2020.

Secondary Offering and Underwriter Option. On May 21, 2018, certain of our stockholders sold shares of our common stock pursuant to an underwritten public offering, at a price to the public of $23.00 per share. The underwriters subsequently partially exercised their option to purchase additional shares of our common stock from certain of these selling stockholders, which together with the May offering, totaled more than 5.5 million shares. We did not sell any shares in the offering and did not receive any proceeds from the sale of the shares offered by the selling stockholders in the offering.

Credit facilities: For recent developments related to our Senior Secured Notes, SPV facilities and other resources, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources.”


26



Components of Our Results of Operations

Effects of Inflation

The impact of inflation has not had a material effect on our annual consolidated results of operations over the past three years. However, prolonged periods of deflation could adversely affect the degree to which we are able to increase sales through price increases.

Revenue

We offer a variety of loan products including Unsecured Installment, Secured Installment, Open-End and Single-Pay loans. Revenue in our Consolidated Statements of Operations includes: interest income, finance charges, CSO fees, late fees and non-sufficient funds fees as permitted by applicable laws and pursuant to the agreement with the customer. Product offerings differ by jurisdiction and are governed by the laws in each separate jurisdiction.

Installment loans are fully amortizing loans with a fixed payment amount due each period during the term of the loan. We record revenue from Installment loans on a simple-interest basis. Unsecured and Secured Installment revenue includes interest income, CSO fees, and non-sufficient funds or returned-items fees on late or defaulted payments on past-due loans (to which we refer collectively as “late fees”). Late fees comprise less than 1% of Installment revenues. Accrued interest and fees are included in "Gross loans receivable" in the Consolidated Balance Sheets.

Open-End loans are a revolving line-of-credit with no defined loan term. We record revenue from Open-End loans on a simple-interest basis. Open-End revenues include interest income on outstanding revolving balances and other usage or maintenance fees as permitted by underlying statutes. Accrued interest and fees are included in "Gross loans receivable" in the Consolidated Balance Sheets.

Single-Pay loans are primarily payday loans. We recognize revenues from Single-Pay loan products each period on a constant-yield basis ratably over the term of each loan. We defer recognition of unearned fees based on the remaining term of the loan at the end of each reporting period. Single-Pay revenues represent deferred presentment or other fees as defined by the underlying state, provincial or national regulations.
 
We also provide a number of ancillary financial products including check cashing, proprietary reloadable prepaid debit cards (Opt+), money transfer services, gold buying, credit protection insurance in the Canadian market, and retail installment sales.

Provision for Losses

Credit losses are an inherent part of outstanding loans receivable. We maintain an allowance for loan losses for loans and interest receivable at a level estimated to be adequate to absorb such losses based primarily on our analysis of historical loss rates by products containing similar risk characteristics. The allowance for losses on our Company-owned gross loans receivables reduces the outstanding gross loans receivables balance in the consolidated balance sheets. The liability for estimated incurred losses related to Loans Guaranteed by the Company under CSO programs is reported in "Liability for losses on CSO lender-owned consumer loans" in the Consolidated Balance Sheets. Increases in either the allowance or the liability, net of charge-offs and recoveries, are recorded as “Provision for losses” in the Consolidated Statements of Operations.
  
Q1 2017 Loss Recognition Change

Effective January 1, 2017, we modified the timeframe in which Installment loans are charged-off and made related refinements to our loss provisioning methodology. Prior to January 1, 2017, we deemed all loans uncollectible and charged-off when a customer missed a scheduled payment and the loan was considered past-due. Because of our continuing shift from Single-Pay to Installment loan products and our analysis of payment patterns on early-stage versus late-stage delinquencies, we revised our estimates and now consider Installment loans uncollectible when the loan has been contractually past-due for 90 consecutive days. Consequently, past-due Installment loans and related accrued interest remain in loans receivable, with disclosure of past-due balances, for 90 days before being charged off against the allowance for loan losses. All recoveries on charged-off loans are credited to the allowance for loan losses. We evaluate the adequacy of the allowance for loan losses compared to the related gross loans receivable balances that include accrued interest.
The aforementioned change was treated as a change in accounting estimate for accounting purposes and applied prospectively beginning January 1, 2017, which we refer to throughout this Report as the Q1 2017 Loss Recognition Change.

27



The change affected comparability to prior periods as follows:
Gross Combined Loans Receivable—balances in 2017 included Installment loans that were up to 90 days past-due with related accrued interest, while balances in prior periods did not include these loans.
    
Revenues—for the year ended December 31, 2017, revenues included accrued interest on past-due loan balances, while revenues in prior periods did not include these amounts.

Provision for Losses—prospectively, loans charged off on day 91 included accrued interest. Thus, we adjusted allowance coverage rates in 2017 to include both principal and accrued interest.

For a full discussion of the change, see Note 1, “Summary of Significant Accounting Policies and Nature of Operations” of the Notes to Consolidated Financial Statements.

Hurricane Harvey Impact

In an effort to help our store and online customers in the affected areas of Houston, Corpus Christi and the surrounding areas, we waived loan payments that were due during the period from August 25, 2017 to September 8, 2017. This affected approximately 22,500 customers and amounted to approximately $3.0 million in total loan payments. The waived payments and losses on secured installment loans in the market increased our provision for losses by approximately $3.3 million. Property damage to our 18 stores in the affected areas was not material. Our stores in the Texas markets resumed normal operations in September 2017.

Cost of Providing Services

Salaries and Benefits

Salaries and benefits include personnel-related costs for our store operations, including salaries, benefits and bonuses and are driven by the number of employees.

Occupancy

Occupancy and equipment includes rent expense for our leased facilities, as well as depreciation, maintenance, insurance and utility expense.

Office

Office includes expenses related to software, computer hardware, bank service charges, credit scoring charges and other office supplies.
 
Other Costs of Providing Services

Our other costs of providing services includes expenses related to operations such as processing fees, collections expense, security expense, taxes, repairs and professional fees.

Advertising

All advertising costs are expensed as incurred. Advertising includes costs associated with attracting, retaining and/or reactivating customers as well as creating awareness for the brands we promote. We have internal creative, web and print design capabilities and we rarely outsource those services. The use of third parties is limited to mass-media production and placement. Advertising expense also includes costs for all marketing activities including paid search, advertising on social networking sites, affiliate programs, direct response television, radio air time and direct mail.

Operating Expense

Corporate, District and Other Expenses

Corporate and district expenses include costs such as salaries and benefits associated with our corporate and district-level employees, as well as other corporate-related costs such as rent, insurance, professional fees, utilities, travel and entertainment expenses and depreciation expense. Other (income) and expense includes the foreign currency impact to our intercompany

28



balances, gains or losses on foreign currency exchanges and disposals of fixed assets and other miscellaneous income and expense amounts.

Interest Expense

Interest expense primarily includes interest related to our Senior Secured Notes, our Non-Recourse SPV facilities and our Senior Revolver.

Discussion of Revenue by Product and Segment and Related Loan Portfolio Performance

Revenue by Product

The following table summarizes revenue by product, including CSO fees, for 2018 and 2017:
 
 
Year Ended
 
Year Ended
 
 
December 31, 2018
 
December 31, 2017
(in thousands)
 
U.S.
Canada
Total
 
U.S.
Canada
Total
Unsecured Installment
 
$
509,883

$
13,399

$
523,282

 
$
435,745

$
19,013

$
454,758

Secured Installment
 
110,677


110,677

 
100,981


100,981

Open-End
 
106,230

35,733

141,963

 
73,308

188

73,496

Single-Pay
 
107,545

111,447

218,992

 
107,553

147,617

255,170

Ancillary
 
18,806

31,353

50,159

 
20,141

19,591

39,732

Total revenue
 
$
853,141

$
191,932

$
1,045,073

 
$
737,728

$
186,409

$
924,137


During the year ended December 31, 2018, total lending revenue (excluding revenues from ancillary products) grew $110.5 million, or 12.5%, to $994.9 million, compared to the prior year, predominantly driven by growth in Installment loans in the U.S. and Open-End loans in the U.S. and Canada. Geographically, revenue in the U.S. and Canada grew 15.6% and 3.0%, respectively, with Canada being affected negatively by product mix shift away from Single-Pay loans. From a product perspective, Unsecured Installment revenues rose 15.1% and Secured Installment revenues rose 9.6% because of loan growth. Single-Pay revenues were affected by regulatory changes in Canada (rate changes in Ontario and British Columbia) leading to a shift to Open-End loans as well as a continued general product shift away from Single-Pay. Open-End revenues rose 93.2% on the introduction of Open-End products in Canada and Virginia and on organic growth in the U.S. Open-End loan balances in Canada, where we began offering the product in the fourth quarter of 2017, grew $150.9 million year-over-year. Ancillary revenues increased 26.2% versus the prior year primarily due to non-lending revenue in Canada.

The following table summarizes revenue by product for 2017 and 2016:
 
 
Year Ended
 
Year Ended
 
 
December 31, 2017
 
December 31, 2016
(in thousands)
 
U.S.
Canada
Total
 
U.S.
Canada
Total
Unsecured Installment
 
$
435,745

$
19,013

$
454,758

 
$
318,460

$
1,143

$
319,603

Secured Installment
 
100,981


100,981

 
81,453


81,453

Open-End
 
73,308

188

73,496

 
66,945


66,945

Single-Pay
 
107,553

147,617

255,170

 
117,609

173,779

291,388

Ancillary
 
20,141

19,591

39,732

 
22,332

13,155

35,487

Total revenue
 
$
737,728

$
186,409

$
924,137

 
$
606,799

$
188,077

$
794,876


Total lending revenue (excluding revenues from ancillary products) grew $125.0 million, or 16.5%, to $884.4 million, compared to $759.4 million in the prior year period. Growth was driven predominantly by Unsecured and Secured Installment loan revenue. Unsecured Installment loan revenues rose 42.3% on related origination increase of 46.2%. Secured Installment revenues increased 24.0% on related origination increase of 33.2%. Single-Pay revenues were affected primarily by regulatory changes in Canada (rate changes in Ontario and British Columbia and product changes in Alberta). U.S. Single-Pay revenues also decreased 8.6% because of continued mix shift from Single-Pay to Installment and Open-End products. Ancillary revenues increased 12.0% versus the same period a year ago primarily due to insurance revenue in Canada, partially offset by a decrease in check cashing fees.


29



Loan Volume and Portfolio Performance Analysis

The following table summarizes Company-Owned gross loans receivable, a GAAP balance sheet measure, and reconciles it to gross combined loans receivable, a non-GAAP measure(1) including loans originated by third-party lenders through CSO programs, which are not included in the Consolidated Financial Statements but from which we earn revenue and for which we provide a guarantee to the lender:
 
Three Months Ended
(in millions)
December 31, 2018
September 30, 2018
June 30, 2018
March 31, 2018
December 31, 2017
September 30, 2017
June 30, 2017
March 31, 2017
Company-owned gross loans receivable
$
571.5

$
537.8

$
420.6

$
369.3

$
413.2

$
375.4

$
332.7

$
289.7

Gross loans receivable guaranteed by the Company
80.4

78.8

69.2

57.1

78.8

71.2

62.1

57.8

Gross combined loans receivable(1)
$
651.9

$
616.6

$
489.8

$
426.4

$
492.0

$
446.6

$
394.8

$
347.5

(1) See a description of non-GAAP Financial Measures in "Supplemental Non-GAAP Financial Information" in Item 6. "Selected Financial Information".

The following chart presents gross combined loans receivable by product:
chart-2640e0550634572b9dc.jpg

Gross combined loans receivable increased $159.9 million, or 32.5%, to $651.9 million as of December 31, 2018 compared to $492.0 million at December 31, 2017. Geographically, gross combined loans receivable grew 14.0% and 100.9% in the U.S. and Canada, respectively, explained further by product in the following sections.

Unsecured Installment Loans

Unsecured Installment revenue and gross combined loans receivable during the quarter ended December 31, 2018 increased from the prior year quarter due to growth in the U.S., primarily in California and our CSO programs. Gross combined Unsecured

30



Installment loan balances grew $11.1 million, or 4.3%, compared to December 31, 2017, despite a decline in Canada of $29.3 million due to mix shift to Open-End. U.S. gross combined Unsecured Installment loan balances increased 19.1% year-over-year. Canada was negatively impacted by the growth and customer preference of Open-End during 2018, as further discussed below. In Canada, total Unsecured Installment loan originations declined $22.4 million, or 72.3%, from the fourth quarter of 2017 also due to mix shift; U.S. originations were up $19.4 million, or 11.0%, versus the prior-year quarter.

The net charge-off ("NCO") rate for Company Owned Unsecured Installment loans in the fourth quarter of 2018 increased approximately 340 bps from the fourth quarter of 2017, primarily due to geographic mix shift from Canada to the U.S. Canada Unsecured Installment balances were down $29.3 million compared to the prior year due to shifting customer preference from that product to Open-End, while U.S. Company Owned balances grew $38.1 million due to customer demand and greater advertising spend. As a result, the U.S. percentage mix of total Company Owned Unsecured Installment loan balances rose from 75.4% to 91.9% year-over-year. The level of NCO rates in the U.S. is higher than Canada, so the relative growth in the U.S. balances resulted in an overall increase in the consolidated NCO rate. The NCO rate for the U.S. also increased (approximately 160 bps) year-over-year due to broader qualifications for credit limit increases ("CLI"). While CLIs generally result in modestly higher NCO rates in the related loan vintages, the growth in net revenue over the life of such vintages more than covers the higher NCO rates. In addition, NCO rates in the fourth quarter of 2017 were lowered by the pattern of monthly growth in that quarter.

The required Unsecured Installment Allowance for loan losses as a percentage of Gross Company Owned Unsecured Installment loans receivable ("Allowance Coverage") remained consistent sequentially on a consolidated basis. Although NCO rates increased sequentially, consistent with normal seasonal trends, the past-due rate was flat and evaluation of collection experience required Allowance Coverage at a level similar to the level in the third quarter 2018.

NCO rates for Unsecured Installment loans Guaranteed by the Company increased 400 bps compared to the same quarter in 2017. Approximately half of the increase was due to broader qualification for CLIs. As described above, NCO rates increase as a result of CLIs but growth in net revenue more than covers the increased NCO rates. The remainder of the increase was due to the timing of loan growth in the fourth quarter of 2017, which occurred sequentially from November to December and distorted the relationship between NCO dollars and quarterly average loan balances. NCO rates and past-due rates for Unsecured Installment loans Guaranteed by the Company improved sequentially by 320 bps and 90 bps, respectively, resulting in the required CSO liability for losses coverage to decrease from 16.8% to 15.0% in the fourth quarter of 2018.


31



 
2018
 
2017
(dollars in thousands, unaudited)
Fourth Quarter
Third Quarter
Second Quarter
First Quarter
 
Fourth Quarter
Unsecured Installment loans:

 
 
 
 
 
Revenue - Company Owned
$
69,748

$
64,146

$
54,868

$
58,437

 
$
60,553

Provision for losses - Company Owned (1)
39,565

32,946

23,219

24,739

 
27,364

Net revenue - Company Owned
$
30,183

$
31,200

$
31,649

$
33,698

 
$
33,189

Net charge-offs - Company Owned (1)
$
37,951

$
27,308

$
26,527

$
30,001

 
$
30,011

Revenue - Guaranteed by the Company
$
75,559

$
73,514

$
60,069

$
66,942

 
$
69,078

Provision for losses - Guaranteed by the Company (1)
37,352

39,552

26,974

23,556

 
34,001

Net revenue - Guaranteed by the Company
$
38,207

$
33,962

$
33,095

$
43,386

 
$
35,077

Net charge-offs - Guaranteed by the Company (1)
$
38,522

$
37,995

$
25,667

$
30,743

 
$
32,984

Unsecured Installment gross combined loans receivable:




 

Company Owned
$
190,403

$
185,130

$
160,285

$
155,957

 
$
181,588

Guaranteed by the Company (2) (3)
77,451

75,807

66,351

54,332

 
75,156

Unsecured Installment gross combined loans receivable (2) (3)
$
267,854

$
260,937

$
226,636

$
210,289

 
$
256,744

Unsecured Installment Allowance for loan losses (4)
$
37,716

$
36,160

$
30,291

$
33,638

 
$
39,025

Unsecured Installment CSO liability for losses (4)
$
11,582

$
12,750

$
11,193

$
9,886

 
$
17,072

Unsecured Installment Allowance for loan losses as a percentage of Unsecured Installment gross loans receivable
19.8
%
19.5
%
18.9
%
21.6
%
 
21.5
%
Unsecured Installment CSO liability for losses as a percentage of Unsecured Installment gross loans Guaranteed by the Company
15.0
%
16.8
%
16.9
%
18.2
%
 
22.7
%
Unsecured Installment past-due balances:




 

Unsecured Installment gross loans receivable
$
49,087

$
49,637

$
36,125

$
35,647

 
$
40,597

Unsecured Installment gross loans guaranteed by the Company
$
11,708

$
12,120

$
10,319

$
8,410

 
$
12,480

Past-due Unsecured Installment gross loans receivable -- percentage (3)
25.8
%
26.8
%
22.5
%
22.9
%
 
22.4
%
Past-due Unsecured Installment gross loans Guaranteed by the Company -- percentage (3)
15.1
%
16.0
%
15.6
%
15.5
%
 
16.6
%
Unsecured Installment other information:




 

Originations - Company Owned
$
114,182

$
121,415

$
114,038

$
89,183

 
$
124,195

Originations - Guaranteed by the Company (2)
$
89,319

$
91,828

$
84,082

$
60,593

 
$
82,326

Provision as a percentage of gross loans receivable - Company Owned
20.8
%
17.8
%
14.5
%
15.9
%
 
15.1
%
Provision as a percentage of gross loans receivable - Guaranteed by the Company
48.2
%
52.2
%
40.7
%
43.4
%
 
45.2
%
(1) As part of improvements made to our financial reporting processes in 2018, we reclassified certain provision expense and NCO activity in fourth quarter 2017 to be consistent with current period presentation. We added approximately $1.1 million to the fourth quarter 2017 Provision Expense and Net charge offs for loans Guaranteed by the Company.
(2)   Includes loans originated by third-party lenders through CSO programs, which are not included in our Consolidated Financial Statements.
(3) Non-GAAP measure. See a description of Non-GAAP financial measures in "Supplemental Non-GAAP Financial Information" in Item 6. "Selected Financial Data."
(4) Allowance for loan losses is reported as a contra-asset reducing gross loans receivable while the CSO guarantee liability is reported as a liability on our Consolidated Balance Sheets.


32



Secured Installment Loans

Secured Installment gross combined loans receivable balances as of December 31, 2018 increased by $3.1 million, or 3.3%, compared to December 31, 2017, primarily due to organic growth in Arizona, while related Secured Installment revenue grew 9.6% because of the related loan growth. Allowance for loan losses and CSO liability for losses as a percentage of Secured Installment gross loans receivable increased sequentially from 12.4% to 13.2%, primarily driven by an increase in NCO rates during the fourth quarter of 2018 because Arizona's loans tend to have relatively higher yields and loss rates than our average secured installment loans.
 
2018
 
2017
(dollars in thousands, unaudited)
Fourth Quarter
Third Quarter
Second Quarter
First
 Quarter
 
Fourth Quarter
Secured Installment loans:

 
 
 
 
 
Revenue
$
29,482

$
28,562

$
25,777

$
26,856

 
$
27,732

Provision for losses (1)
12,035

10,188

7,650

6,640

 
9,246

Net revenue
$
17,447

$
18,374

$
18,127

$
20,216


$
18,486

Net charge-offs (1)
$
11,132

$
9,285

$
9,003

$
8,669

 
$
9,997

Secured Installment gross combined loan balances:

 
 
 
 
 
Secured Installment gross combined loans receivable (2)(3)
$
95,922

$
94,194

$
87,434

$
82,534


$
92,817

Secured Installment Allowance for loan losses and CSO liability for losses(4)
$
12,616

$
11,714

$
10,812

$
12,165

 
$
14,194

Secured Installment Allowance for loan losses and CSO liability for losses as a percentage of Secured Installment gross combined loans receivable
13.2
%
12.4
%
12.4
%
14.7
%

15.3
%
Secured Installment past-due balances:

 
 
 
 
 
Secured Installment past-due gross loans receivable and gross loans guaranteed by the Company
$
17,835

$
17,754

$
15,246

$
14,756

 
$
16,554

Past-due Secured Installment gross loans receivable and gross loans guaranteed by the Company -- percentage (3)
18.6
%
18.8
%
17.4
%
17.9
%
 
17.8
%
Secured Installment other information:

 
 
 
 
 
Originations (2)
$
49,217

$
51,742

$
53,597

$
34,750

 
$
48,577

Secured Installment ratios:

 
 
 
 
 
Provision as a percentage of gross combined loans receivable
12.5
%
10.8
%
8.7
%
8.0
%

10.0
%
(1) As part of improvements made to our financial reporting process in 2018, we reclassified certain provision expense and NCO activity in fourth quarter 2017 to be consistent with current period presentation. We removed approximately $0.8 million from fourth quarter 2017 Provision Expense and Net-charge offs.
(2)  Includes loans originated by third-party lenders through CSO programs, which are not included in our Consolidated Financial Statements.
(3) Non-GAAP measure. See a description of Non-GAAP financial measures in "Supplemental Non-GAAP Financial Information" in Item 6. "Selected Financial Data."
(4) Allowance for loan losses is reported as a contra-asset reducing gross loans receivable while the CSO guarantee liability is reported as a liability on our Consolidated Balance Sheets.

33



Open-End Loans

Open-End loan balances as of December 31, 2018 increased by $159.4 million, or 332.4%, compared to December 31, 2017, primarily due to the aforementioned launch of Open-End products in Canada, which amounted to $150.9 million of the total loan growth. Open-End balances in Canada grew $19.4 million sequentially from the third quarter of 2018 ($28.2 million on a constant currency basis), to $158.1 million in the fourth quarter of 2018. Remaining year-over-year loan growth was driven by the introduction of Open-End loans in Virginia in the third quarter of 2017 and growth in seasoned markets, such as Tennessee and Kansas.

The Open-End Allowance for loan losses as a percentage of Open-End gross loans receivable was flat sequentially and declined year-over-year primarily due to geographic mix shift, Open-End loans in Canada require lower allowance coverage than Open-End loans in the U.S. At December 31, 2018, Canadian Open-End gross loans receivable comprised 76.2% of the total Open- End product, compared to 15.0% at December 31, 2017. In addition, the allowance for loan losses as a percentage of Open-End gross loans receivable declined modestly in the U.S. because of a 330 bps sequential improvement in NCO rates from continued seasoning of the U.S. portfolio, particularly in Virginia and Tennessee. Additionally, in Canada run-rate growth is stabilizing after the Ontario launch and net charge-offs as a percentage of gross loans receivable improved sequentially in the fourth quarter of 2018 by nearly 280 bps.
 
2018
 
2017
(dollars in thousands, unaudited)
Fourth Quarter
Third Quarter
Second Quarter
First
Quarter
 
Fourth Quarter
Open-End loans:

 
 
 
 
 
Revenue
$
47,228

$
40,290

$
27,222

$
27,223

 
$
21,154

Provision for losses
28,337

31,686

14,848

11,428

 
8,334

Net revenue
$
18,891

$
8,604

$
12,374

$
15,795

 
$
12,820

Net charge-offs
$
25,218

$
23,579

$
11,924

$
10,972

 
$
6,799

Open-End gross loan balances:

 
 
 
 
 
Open-End gross loans receivable
$
207,333

$
184,067

$
91,033

$
51,564

 
$
47,949

Allowance for loan losses
$
19,901

$
18,013

$
9,717

$
6,846

 
$
6,426

Open-End Allowance for loan losses as a percentage of Open-End gross loans receivable
9.6
%
9.8
%
10.7
%
13.3
%
 
13.4
%
Provision as a percentage of gross loans receivable
13.7
%
17.2
%
16.3
%
22.2
%
 
17.4
%

Single-Pay

Single-Pay revenue and related loans receivable during the three months ended December 31, 2018 declined year-over-year compared to the prior year period, primarily due to regulatory changes in Canada (rate changes in Ontario and British Columbia) that accelerated the shift to Open-End loans, as well as a continued general product shift away from Single-Pay to Installment and Open-End loans in the U.S. and Canada. The aforementioned Open-End growth in Canada ($150.9 million year-over-year) in part came at the expense of Single-Pay loan balances, which shrank year-over-year by $16.0 million. The Single-Pay Allowance for loan losses as a percentage of gross loans receivable increased from 4.3% to 5.2%, sequentially, primarily as a result of new rules in certain provinces in Canada requiring an extended payment plan structure for customers taking multiple loans within a condensed period of time.
 
2018
 
2017
(dollars in thousands, unaudited)
Fourth
Quarter
Third
Quarter
Second
Quarter
First
Quarter
 
Fourth
Quarter
Single-Pay loans:
 
 
 
 
 
 
Revenue
$
49,696

$
50,614

$
58,325

$
60,357

 
$
67,531

Provision for losses
12,825

12,757

13,101

9,892

 
16,468

Net revenue
$
36,871

$
37,857

$
45,224

$
50,465

 
$
51,063

Net charge-offs
$
11,838

$
12,892

$
12,976

$
11,518

 
$
15,994

Single-Pay gross loan balances:


 
 
 
 
 
Single-Pay gross loans receivable
$
80,823

$
77,390

$
84,665

$
82,041

 
$
94,528

Single-Pay Allowance for loan losses
$
4,189

$
3,293

$
3,604

$
3,514

 
$
5,204

Single-Pay Allowance for loan losses as a percentage of Single-Pay gross loans receivable
5.2
%
4.3
%
4.3
%
4.3
%
 
5.5
%

34




Results of Operations - CURO Group Consolidated Operations

Condensed Consolidated Statements of Operations

Year Ended December 31, 2018 Compared with Year Ended December 31, 2017
 
Year Ended December 31,
(dollars in thousands)
2018
2017
 
Change $
Change %
Revenue
$
1,045,073

$
924,137

 
$
120,936

13.1
 %
Provision for losses
421,600

312,566

 
109,034

34.9
 %
Net revenue
623,473

611,571

 
11,902

1.9
 %
Advertising costs
59,363

46,563

 
12,800

27.5
 %
Non-advertising costs of providing services
238,640

229,843

 
8,797

3.8
 %
Total cost of providing services
298,003

276,406

 
21,597

7.8
 %
Gross margin
325,470

335,165

 
(9,695
)
(2.9
)%
Operating expense
 
 
 
 


Corporate, district and other expenses
132,401

137,755

 
(5,354
)
(3.9
)%
Interest expense
84,382

82,696

 
1,686

2.0
 %
Loss on extinguishment of debt
90,569

12,458

 
78,111

#

Total operating expense
307,352

232,909

 
74,443

32.0
 %
Net income from continuing operations before taxes
18,118

102,256

 
(84,138
)
(82.3
)%
Provision for income taxes
1,659

41,647

 
(39,988
)
(96.0
)%
Net income from continuing operations
16,459

60,609

 
(44,150
)
(72.8
)%
Net loss from discontinued operations, net of tax
(38,512
)
(11,456
)
 
(27,056
)
#

Net (loss) income
$
(22,053
)
$
49,153

 
$
(71,206
)
#

# Change greater than 100% or not meaningful.
 
 
 
 
 
Reconciliation of Net income from continuing operations and Diluted Earnings per Share to Adjusted Net Income and Adjusted Diluted Earnings per Share, non-GAAP measures
 
Year Ended December 31,
(in thousands except per share data)
2018
2017
 
Change $
Change %
Net income from continuing operations
$
16,459

$
60,609

 
$
(44,150
)
(72.8
)%
Adjustments:
 
 
 
 
 
Loss on extinguishment of debt (1)
93,830

12,458

 
 
 
Legal settlement costs (2)
(289
)
4,311

 
 
 
Transaction-related costs(3)

5,573

 
 
 
Share-based cash and non-cash compensation (4)
8,210

10,446

 
 
 
Intangible asset amortization
2,750

2,475

 
 
 
Impact of tax law changes (5)
(1,610
)
4,635

 
 
 
Cumulative tax effect of adjustments
(27,004
)
(13,668
)
 
 
 
Adjusted Net Income
$
92,346

$
86,839

 
$
5,507

6.3
 %
 
 
 
 
 
 
Net income from continuing operations
$
16,459

$
60,609

 
 
 
Diluted Weighted Average Shares Outstanding (6)
47,965

39,277

 
 
 
Diluted Earnings per Share from continuing operations (6)
$
0.34

$
1.54

 
$
(1.20
)
(77.9
)%
Per Share impact of adjustments to Net Income (6)
1.59

0.67

 
 
 
Adjusted Diluted Earnings per Share (6)
$
1.93

$
2.21

 
$
(0.28
)
(12.7
)%


35



Reconciliation of Net income from continuing operations to EBITDA and Adjusted EBITDA, non-GAAP measures
 
Year Ended December 31,
(dollars in thousands)
2018
2017
 
Change $
Change %
Net income from continuing operations
$
16,459

$
60,609

 
$
(44,150
)
(72.8
)%
Provision for income taxes
1,659

41,647

 
(39,988
)
(96.0
)%
Interest expense
84,382

82,696

 
1,686

2.0
 %
Depreciation and amortization
18,337

18,185

 
152

0.8
 %
EBITDA
120,837

203,137

 
(82,300
)
(40.5
)%
Loss on extinguishment of debt (1)
90,569

12,458

 
 
 
Legal settlement costs (2)
(289
)
4,311

 
 
 
Transaction related costs (3)

5,573

 
 
 
Share-based cash and non-cash compensation (4)
8,210

10,446

 
 
 
Other adjustments (7)
496

(1,181
)
 
 
 
Adjusted EBITDA
$
219,823

$
234,744

 
$
(14,921
)
(6.4
)%
Adjusted EBITDA Margin
21.0
%
25.4
%
 
 
 
(1) For the year ended December 31, 2018, the $90.6 million of loss on extinguishment of debt was comprised of (i) $11.7 million incurred in the first quarter of 2018 for the redemption of $77.5 million of the CFTC 12.00% Senior Secured Notes due 2022, (ii) $69.2 million incurred in the third quarter of 2018 for the redemption of the remaining $525.7 million of these notes and (iii) $9.7 million incurred in the fourth quarter of 2018 for the redemption of the Non-Recourse U.S. SPV Facility. The $69.2 million of loss on extinguishment incurred in the third quarter of 2018 was comprised of a $54.0 million make whole premium and $15.2 million of deferred financing costs, net of premium/discounts. An additional $3.3 million is included in related costs for the year ended December 31, 2018 for duplicative interest paid through October 11, 2018 prior to repayment of the remaining 12.00% Senior Secured Notes and the Non-Recourse U.S. SPV Facility.

For the year ended December 31, 2017, the $12.5 million loss from the extinguishment of debt was due to the redemption of CURO Intermediate Holding Corp.'s ("CURO Intermediate") 10.75% Senior Secured Notes due 2018 and the 12.00% Senior Cash Pay Notes due 2017.
(2) Legal settlements for the year ended December 31, 2018 includes (i) a $1.8 million reduction of the liability related to our offer to reimburse certain bank overdraft or non-sufficient funds fees because of possible borrower confusion about certain electronic payments we initiated on their loans, (ii) a securities class action lawsuit and (iii) settlement of certain matters in California and Canada. Legal settlements for the year ended December 31, 2017 includes $2.3 million for the settlement of the Harrison, et al v. Principal Investment, Inc. et al., and $2.0 million for our offer to reimburse certain bank overdraft or non-sufficient funds fees because of possible borrower confusion about certain electronic payments we initiated on their loans. See litigation discussion in Note 17, "Contingent Liabilities" in the Notes to the Consolidated Financial Statements for further detail.
(3) Transaction-related costs include professional fees paid in connection with potential transactions, expenses related to our IPO on December 7, 2017, expenses related to the issuance of $135.0 million additional Senior Secured Notes due 2022 in the fourth quarter of 2017 and the original issuance of $470.0 million of Senior Secured Notes due 2022 in the first quarter of 2017.
(4) We approved the adoption of share-based compensation plans during 2010 and 2017 for key members of senior management. The estimated fair value of share-based awards is recognized as non-cash compensation expense on a straight-line basis over the vesting period.
(5) As a result of the Tax Cuts and Jobs Act of 2017 ("2017 Tax Act"), which became law on December 22, 2017, we provided an estimate of the new repatriation tax as of December 31, 2017. Subsequent to further guidance published in the first quarter of 2018, we booked additional tax expense of $1.2 million for the 2017 repatriation tax; based upon additional interpretations and finalization of our 2017 income tax returns, the total repatriation tax was further adjusted in the fourth quarter of 2018, producing a tax benefit of $2.8 million in the fourth quarter. This resulted in a net tax benefit of $1.6 million for the full year.
(6) The share and per share information have been adjusted to give effect to the 36-to-1 split of our common stock that occurred during the fourth quarter of 2017.
(7) Other adjustments include deferred rent and the intercompany foreign exchange impact. Deferred rent represents the non-cash component of rent expense. Rent expense is recognized ratably on a straight-line basis over the lease term.

Revenue and Net Revenue

Revenue increased $120.9 million, or 13.1%, to $1,045.1 million for the year ended December 31, 2018 from $924.1 million for the year ended December 31, 2017. On a year-over-year basis, U.S. revenue increased 15.6% driven by volume growth. Canada revenue increased 3.0%, as volume growth offset yield compression from regulatory impacts on Single-Pay loan rates and a significant product mix-shift to Open-End loans.

The provision for losses increased $109.0 million, or 34.9%, to $421.6 million for the year ended December 31, 2018 from $312.6 million for the year ended December 31, 2017. As further described in the "Segment Analysis" below, the increase in the provision was greater than the revenue growth, primarily as a result of loan growth, upfront provisioning on Open-End loan volumes and mix shift away from Single-Pay loans.

Cost of Providing Services

The total cost of providing services increased $21.6 million, or 7.8%, to $298.0 million for the year ended December 31, 2018, as compared to $276.4 million for the year ended December 31, 2017, primarily because of higher advertising costs associated with the revenue growth of 13.1%.

Operating Expenses

Corporate, district and other expenses decreased $5.4 million, or 3.9%, primarily due to lower year-over-year share-based cash and non-cash compensation, transaction costs and legal settlements as described above.


36



Provision for Income Taxes

The effective income tax rate for continuing operations for the year ended December 31, 2018 was 9.2% compared to 40.7% for the year ended December 31, 2017. As a result of the 2017 Tax Act that was effective in 2018, the statutory U.S. federal corporate income tax rate decreased from 35% in 2017 to 21% in 2018. The provision for income tax as of December 31, 2018 includes a net accrual reduction of $1.6 million for adjustments to estimates of the tax on prior years' foreign repatriation as the result of additional interpretative guidance from the IRS issued in 2018. Excluding this benefit from tax expense, the effective income tax rate for full year 2018 would have been 17.3%.

Discontinued operations

The net loss from discontinued operations increased $27.1 million to $38.5 million for the year ended December 31, 2018 compared to $11.5 million for the year ended December 31, 2017, primarily related to goodwill impairment and customer redress costs.

Year Ended December 31, 2018 Compared with Year Ended December 31, 2017 - Segment Analysis

We report financial results for two reportable segments: the U.S. and Canada. Following is a summary of results of operations for the segment and period indicated:

U.S. Segment Results
Year Ended December 31,
(dollars in thousands)
2018
2017
 
Change $
Change %
Revenue
$
853,141

$
737,729

 
$
115,412

15.6
 %
Provision for losses
348,611

267,491

 
81,120

30.3
 %
Net revenue
504,530

470,238

 
34,292

7.3
 %
Advertising costs
48,832

36,148

 
12,684

35.1
 %
Non-advertising costs of providing services
170,870

166,875

 
3,995

2.4
 %
Total cost of providing services
219,702

203,023

 
16,679

8.2
 %
Gross margin
284,828

267,215

 
17,613

6.6
 %
Corporate, district and other expenses
112,761

120,803

 
(8,042
)
(6.7
)%
Interest expense
80,381

82,495

 
(2,114
)
(2.6
)%
Loss on extinguishment of debt
90,569

12,458

 
78,111

#

Total operating expense
283,711

215,756

 
67,955

31.5
 %
Segment operating income
1,117

51,459

 
(50,342
)
(97.8
)%
Interest expense
80,381

82,495

 
(2,114
)
(2.6
)%
Depreciation and amortization
13,823

13,639

 
184

1.3
 %
EBITDA
95,321

147,593

 
(52,272
)
(35.4
)%
Loss on extinguishment of debt
90,569

12,458

 
78,111

 
Legal settlement cost
(408
)
4,311

 
(4,719
)
 
Other adjustments
219

(110
)
 
329

 
Transaction related costs

5,573

 
(5,573
)
 
Share-based cash and non-cash compensation
8,210

10,290

 
(2,080
)
 
Adjusted EBITDA
$
193,911

$
180,115

 
$
13,796

7.7
 %
# Change greater than 100% or not meaningful.
 
 
 
 
 

U.S. revenues increased by $115.4 million, or 15.6%, to $853.1 million for the year ended December 31, 2018.

U.S. revenue growth was driven by a $54.4 million, or 14.0%, increase in gross combined loans receivable, to $441.9 million at December 31, 2018, from $387.5 million at December 31, 2017. Unsecured Installment receivables increased year-over-year $40.4 million, or 19.1%. Open-End receivables increased $8.5 million, or 20.9%, compared to the prior year period, primarily driven by the 2017 third quarter introduction of Open-End loans in Virginia and organic growth in Tennessee and Kansas. Secured Installment loan receivables increased from the prior year period by $3.1 million, or 3.3%, while CSO and Single-Pay receivables grew 3.1% and 5.6%, respectively.

The increase of $81.1 million, or 30.3%, in provision for losses was driven in part by the 14.0% increase in gross combined loans receivable of $54.4 million and higher NCOs as a percentage of average gross loans receivable. The provision for loan losses and related loan portfolio performance is further analyzed under “Discussion of Revenue by Product and Segment and Related Loan Portfolio Performance--Loan Volume and Portfolio Performance Analysis” above.


37



The U.S. cost of providing services was $219.7 million, an increase of $16.7 million, or 8.2%, compared to $203.0 million for the year ended December 31, 2017. The increase was primarily due to $12.7 million, or 35.1%, higher advertising costs. Advertising costs were elevated in 2018 compared to 2017 primarily because of the expansion of Avio loans and the mix shift to online.

The $8.0 million decrease in corporate, district and other operating expenses was primarily due to $2.1 million lower share-based compensation expense, lower variable compensation costs for financial performance and lower professional fees, offset by increased investment in technology, analytical and professional talent and incremental costs of being a public company.

Canada Segment Results
Year Ended December 31,
(dollars in thousands)
2018
2017
 
Change $
Change %
Revenue
$
191,932

$
186,408

 
$
5,524

3.0
 %
Provision for losses
72,989

45,075

 
27,914

61.9
 %
Net revenue
118,943

141,333

 
(22,390
)
(15.8
)%
Advertising costs
10,531

10,415

 
116

1.1
 %
Non-advertising costs of providing services
67,770

62,968

 
4,802

7.6
 %
Total cost of providing services
78,301

73,383

 
4,918

6.7
 %
Gross margin
40,642

67,950

 
(27,308
)
(40.2
)%
Corporate, district and other expenses
19,640

16,952

 
2,688

15.9
 %
Interest expense
4,001

201

 
3,800

#

Total operating expense
23,641

17,153

 
6,488

37.8
 %
Segment operating income
17,001

50,797

 
(33,796
)
(66.5
)%
Interest expense
4,001

201

 
3,800

#

Depreciation and amortization
4,514

4,546

 
(32
)
(0.7
)%
EBITDA
25,516

55,544

 
(30,028
)
(54.1
)%
Legal settlements
119


 
119

 
Share-based cash and non-cash compensation

156

 
(156
)
 
Other adjustments
277

(1,071
)
 
1,348

 
Adjusted EBITDA
$
25,912

$
54,629

 
$
(28,717
)
(52.6
)%
# Change greater than 100% or not meaningful.

Canada revenue rose $5.5 million, or 3.0%, to $191.9 million, for the year ended December 31, 2018, from $186.4 million in the prior year. Revenue growth in Canada benefited from the significant asset growth and accelerated product transition from Single-Pay and Unsecured Installment loans to Open-End loans. Single-Pay yields were affected adversely by regulatory rate changes in Alberta, Ontario and British Columbia. Currency translation for the period did not have a significant impact on net revenue compared to the prior year.

Single-Pay revenue decreased $36.2 million, or 24.5%, to $111.4 million for the year ended December 31, 2018, and Single-Pay ending receivables decreased $16.0 million, or 30.5%, to $36.6 million from $52.6 million in the prior year. The decreases in Single-Pay revenue and receivables were due to the product mix shift in Canada from Single-Pay loans to Open-End loans and by regulatory changes that lowered pricing year-over-year.

Canadian non-Single-Pay revenue increased $41.7 million, or 107.5%, to $80.5 million compared to $38.8 million in the same period a year ago on $121.5 million, or 234.0%, growth in related loan balances. The increase was primarily related to the launch of Open-End products in Alberta and Ontario in the fourth quarter of 2017 and significant expansion of the Open-End product in Ontario in the third and fourth quarters of 2018.

The provision for losses increased $27.9 million, or 61.9%, to $73.0 million for the year ended December 31, 2018 compared to $45.1 million in the prior-year period, primarily because of loan volumes and mix shift from Single-Pay loans to Unsecured Installment and Open-End loans.

The cost of providing services in Canada increased $4.9 million, or 6.7%, to $78.3 million for the year ended December 31, 2018, compared to $73.4 million in the prior year. The increase was due primarily to $4.8 million, or 7.6%, higher non-advertising costs of providing services compared to the prior year, reflecting $2.2 million of loan servicing costs associated with Canada's increased loan portfolio and $1.1 million of additional compensation expense related to an increase in headcount from LendDirect store

38



openings. The remaining increase is primarily related to occupancy expenses from higher store counts, as we opened seven LendDirect stores during 2018.

Operating expenses increased $6.5 million, or 37.8%, to $23.6 million in the year ended December 31, 2018, from $17.2 million in the prior year. Corporate, district and other expenses increased $2.7 million, due to increased collections and customer support payroll expenses, increased volumes, expansion of the LendDirect business and product shifts from Single-Pay and Unsecured Installment to Open-End loans. Additionally, interest expense increased $3.8 million, due to the Non-Recourse Canada SPV Facility commenced in August 2018.

Results of Operations - CURO Group Consolidated Operations

Condensed Consolidated Statements of Operations
Year Ended December 31, 2017 Compared with Year Ended December 31, 2016
 
Year Ended December 31,
(dollars in thousands)
2017
2016
 
Change $
Change %
Revenue
$
924,137

$
794,876

 
$
129,261

16.3
 %
Provision for losses
312,566

247,665

 
64,901

26.2
 %
Net revenue
611,571

547,211

 
64,360

11.8
 %
Advertising costs
46,563

39,035

 
7,528

19.3
 %
Non-advertising costs of providing services
229,843

225,209

 
4,634

2.1
 %
Total cost of providing services
276,406

264,244

 
12,162

4.6
 %
Gross margin
335,165

282,967

 
52,198

18.4
 %
Operating (income) expense
 
 
 
 
 
Corporate, district and other expenses
137,755

105,713

 
32,042

30.3
 %
Interest expense
82,696

64,361

 
18,335

28.5
 %
Loss (gain) on extinguishment of debt
12,458

(6,991
)
 
19,449

#

Restructuring costs

2,624

 
(2,624
)
(100.0
)%
Total operating expense
232,909

165,707

 
67,202

40.6
 %
Net income from continuing operations before taxes
102,256

117,260

 
(15,004
)
(12.8
)%
Provision for income taxes
41,647

41,616

 
31

0.1
 %
Net income from continuing operations
60,609

75,644

 
(15,035
)
(19.9
)%
Net loss from discontinued operations, net of tax
(11,456
)
(10,200
)
 
(1,256
)
12.3
 %
Net Income
$
49,153

$
65,444

 
$
(16,291
)
(24.9
)%
# Change greater than 100% or not meaningful.
 


39



Reconciliation of Net income from continuing operations and Diluted Earnings per Share to Adjusted Net Income and Adjusted Diluted Earnings per Share, non-GAAP measures
 
Year Ended December 31,
(dollars in thousands except per share data)
2017
2016
 
Change $
Change %
Net income from continuing operations
$
60,609

$
75,644

 
$
(15,035
)
(19.9
)%
Adjustments:
 
 
 
 
 
Loss (gain) on extinguishment of debt (1)
12,458

(6,991
)
 
 
 
  Restructuring costs (2)

2,624

 
 
 
  Legal settlement costs(3)
4,311


 
 
 
  Transaction-related costs(4)
5,573

329

 
 
 
  Share-based cash and non-cash compensation(5)
10,446

1,148

 
 
 
  Intangible asset amortization
2,475

3,486

 
 
 
Impact of tax law changes(6)
4,635


 
 
 
  Cumulative tax effect of adjustments
(13,668
)
(629
)
 
 
 
    Adjusted Net Income
$
86,839

$
75,611

 
$
11,228

14.8
 %
 
 
 
 
 
 
Net income from continuing operations
$
60,609

$
75,644

 
 
 
Diluted Weighted Average Shares Outstanding
39,277

38,803

 
 
 
Diluted Earnings per Share from continuing operations
$
1.54

$
1.95

 
$
(0.41
)
(21.0
)%
Per Share impact of adjustments to Net Income
0.67


 
 
 
    Adjusted Diluted Earnings per Share
$
2.21

$
1.95

 
$
0.26

13.3
 %
# Change greater than 100% or not meaningful.
 
 
 
 
 


40



Reconciliation of Net income from continuing operations to EBITDA and Adjusted EBITDA, non-GAAP measures
 
Year Ended December 31,
(dollars in thousands)
2017
2016
 
Change $
Change %
Net income from continuing operations
$
60,609

$
75,644

 
$
(15,035
)
(19.9
)%
  Provision for income taxes
42,576

42,717

 
(141
)
(0.3
)%
  Interest expense
82,696

64,361

 
18,335

28.5
 %
  Depreciation and amortization
18,185

18,023

 
162

0.9
 %
EBITDA
204,066

200,745

 
3,321

1.7
 %
  Loss (gain) on extinguishment of debt (1)
12,458

(6,991
)
 
 
 
  Restructuring costs (2)

2,624

 
 
 
  Legal settlement costs(3)
4,311


 
 
 
  Transaction related costs(4)
5,573

329

 
 
 
  Share-based cash and non-cash compensation(5)
10,446

1,148

 
 
 
  Other adjustments(7)
(1,181
)
(245
)
 
 
 
    Adjusted EBITDA
$
235,673

$
197,610

 
$
38,063

19.3
 %
    Adjusted EBITDA Margin
25.4
%
24.7
%
 
 
 
(1) For the year ended December 31, 2017, the $12.5 million loss from extinguishment of debt was due to the redemption of CURO Intermediate's 10.75% Senior Secured Notes due 2018 and our 12.00% Senior Cash Pay Notes due 2017. For the year ended December 31, 2016, the $7.0 million gain resulted from the purchase of CURO Intermediate Holdings' 10.75% Senior Secured Notes in September 2016.
(2) Restructuring costs of $2.6 million for the year ended December 31, 2016 primarily represented the elimination of certain corporate positions in our Canadian headquarters and the costs incurred related to the closure of six underperforming stores in Texas.
(3) Legal settlements of $4.3 million for the year ended December 31, 2017 includes $2.3 million for the settlement of the Harrison, et al v. Principal Investment, Inc. et al., and $2.0 million for our offer to reimburse certain bank overdraft or non-sufficient funds fees because of possible borrower confusion about certain electronic payments we initiated on their loans. See litigation discussion in Note 17, "Contingent Liabilities" in the Notes to the Consolidated Financial Statements for further detail.
(4) Transaction-related costs include professional fees paid in connection with certain potential and actual transactions.
(5) We approved the adoption of a share-based compensation plan during 2010 for key members of our senior management team. The estimated fair value of share-based awards is recognized as non-cash compensation expense on a straight-line basis over the vesting period. During the second and third quarters of 2017, option holders were paid a bonus in conjunction with the dividend paid during the respective quarter based on vested options as of the dividend date. The remaining bonus will be paid over the vesting period of the unvested stock options.
(6) As a result of the Tax Cuts and Jobs Act of 2017 (the "2017 Tax Act"), we revalued our deferred tax assets and deferred tax liabilities to reflect expected value at utilization, resulting in a $3.5 million net tax benefit. In addition, in accordance with this law, we recognized an $8.1 million tax expense related to the tax now assessed on unrepatriated earnings from our Canada operations.
(7) Other adjustments include deferred rent and the foreign exchange translation impact of intercompany accounts. Deferred rent represents the non-cash component of rent expense. Rent expense is recognized ratably on a straight-line basis over the lease term.

Revenue and Net Revenue

Revenue increased $129.3 million, or 16.3%, to $924.1 million for the year ended December 31, 2017 from $794.9 million for the prior year period. U.S. revenue increased $130.9 million on volume growth and Canada decreased $1.7 million due to regulatory impacts on rates and product mix.

Provision for losses increased by $64.9 million, or 26.2%, to $312.6 million for the year ended December 31, 2017 from $247.7 million for the prior year because of higher origination volumes and higher loan balances.

Cost of Providing Services

The total cost of providing services increased $12.2 million, or 4.6%, to $276.4 million for the year ended December 31, 2017, compared to $264.2 million for the year ended December 31, 2016, due primarily to 19.3% higher marketing spend as well as increases in occupancy, office and other operating expenses.

Operating Expenses

Corporate, district and other expenses increased $32.0 million primarily due to debt extinguishment costs, share-based cash and non-cash compensation, IPO-related costs and legal settlement costs, as described above in the reconciliation of Net income from continuing operations to Adjusted Net Income, as well as increases in payroll, collections, office and technology-related costs.


41



Interest expense in 2017 increased by approximately $18.3 million which was the result of accrued interest on the retired notes through the redemption notice period and increased debt outstanding.

Provision for Income Taxes

The effective tax rate for continuing operations the year ended December 31, 2017 was 40.7% compared to 35.5% for the prior year. As a result of the 2017 Tax Act, the full year effective tax rate includes a net one-time charge of $3.9 million from adjustments to deferred tax assets and liabilities and recognition of tax expense related to Canadian earnings that have not been repatriated. Excluding the impact of the 2017 Tax Act, the effective tax rate for full-year 2017 was 37.8%.

Discontinued operations

The net loss from discontinued operations increased $1.3 million, or 12.3%, to $11.5 million for the year ended December 31, 2017 compared to $10.2 million for the year ended December 31, 2016, primarily due to restructuring costs from closing all remaining stores in 2017.

Year Ended December 31, 2017 Compared with Year Ended December 31, 2016 - Segment Analysis

We report financial results for two reportable segments: the U.S. and Canada. Following are a recap of results of operations for the segment and period indicated:

U.S. Segment Results
Year Ended December 31,
(dollars in thousands)
2017
2016
 
Change $
Change %
Revenue
$
737,729

$
606,798

 
$
130,931

21.6
 %
Provision for losses
267,491

207,748

 
59,743

28.8
 %
Net revenue
470,238

399,050

 
71,188

17.8
 %
Advertising costs
36,148

30,340

 
5,808

19.1
 %
Non-advertising costs of providing services
166,875

164,382

 
2,493

1.5
 %
Total cost of providing services
203,023

194,722

 
8,301

4.3
 %
Gross margin
267,215

204,328

 
62,887

30.8
 %
Corporate, district and other expenses
120,803

88,539

 
32,264

36.4
 %
Interest expense
82,495

64,276

 
18,219

28.3
 %
Loss (gain) on extinguishment of debt
12,458

(6,991
)
 
19,449

#

Restructuring and other costs

1,726

 
(1,726
)
#

Total operating expense
215,756

147,550

 
68,206

46.2
 %
Segment operating income
51,459

56,778

 
(5,319
)
(9.4
)%
Interest expense
82,495

64,276

 
18,219

28.3
 %
Depreciation and amortization
13,639

13,196

 
443

3.4
 %
EBITDA
147,593

134,250

 
13,343

9.9
 %
Loss (gain) on extinguishment of debt
12,458

(6,991
)
 
19,449



Restructuring and other costs

1,726

 
(1,726
)


Legal settlement cost
4,311


 
 
 
Other adjustments
(110
)
128

 
(238
)

Transaction-related costs
5,573

329

 
5,244


Share-based cash and non-cash compensation
10,290

1,148

 
9,142


Adjusted EBITDA
$
180,115

$
130,590

 
$
49,525

37.9
 %
# Change greater than 100% or not meaningful.
 
 
 
 
 

Full year U.S. revenue grew by $130.9 million, or 21.6%, to $737.7 million. U.S. revenue growth was driven by a $49.4 million, or 18.0%, increase in gross combined loans receivable (excluding past-due loans) to $323.6 million at December 31, 2017 compared to $274.2 million in the prior year period. We experienced strong volume growth in Unsecured Installment originations which increased year-over-year $131.9 million, or 27.4%. Secured Installment originations grew $45.9 million, or 33.2%, compared to the same period a year ago.


42



The increase of $59.7 million, or 28.8%, in provision for losses was primarily driven by the previously-mentioned increase in gross combined loans receivable and related origination volumes as well as the Q1 2017 Loss Recognition Change.

U.S. cost of providing services for the year ended December 31, 2017 were $203.0 million, an increase of $8.3 million, or 4.3%, compared to $194.7 million for the year ended December 31, 2016. The increase was due primarily to $5.8 million, or 19.1%, higher marketing spend, as well as increases in volume-driven expenses and store security and maintenance costs.

All other U.S. operating expenses were $215.8 million for the year ended December 31, 2017, an increase of $68.2 million, or 46.2%, compared to $147.6 million in the prior year period. Excluding the effects of the items discussed previously in "Reconciliation of Net income from continuing operations and Diluted Earnings per Share to Adjusted Net Income and Adjusted Diluted Earnings per Share, non-GAAP measures" applicable to the U.S. as indicated in the Segment table above, Corporate, district and other operating expenses rose $13.6 million, or 15.6%, primarily due to increased technology and analytics headcount.

Canada Segment Results
Year Ended December 31,
(dollars in thousands)
2017
2016
 
Change $
Change %
Revenue
$
186,408

$
188,078

 
$
(1,670
)
(0.9
)%
Provision for losses
45,075

39,917

 
5,158

12.9
 %
Net revenue
141,333

148,161

 
(6,828
)
(4.6
)%
Advertising costs
10,415

8,695

 
1,720

19.8
 %
Non-advertising costs of providing services
62,968

60,827

 
2,141

3.5
 %
Total cost of providing services
73,383

69,522

 
3,861

5.6
 %
Gross margin
67,950

78,639

 
(10,689
)
(13.6
)%
Corporate, district and other expenses
16,952

17,174

 
(222
)
(1.3
)%
Interest expense
201

85

 
116

#

Restructuring and other costs

898

 
(898
)
#

Total operating expense
17,153

18,157

 
(1,004
)
(5.5
)%
Segment operating income
50,797

60,482

 
(9,685
)
(16.0
)%
Interest expense
201

85

 
116

#

Depreciation and amortization
4,546

4,827

 
(281
)
(5.8
)%
EBITDA
55,544

65,394

 
(9,850
)
(15.1
)%
Restructuring and other costs

898

 
(898
)
 
Share-based cash and non-cash compensation
156


 
156

 
Other adjustments
(1,071
)
(373
)
 
(698
)
 
Adjusted EBITDA
$
54,629

$
65,919

 
$
(11,290
)
(17.1
)%
# Change greater than 100% or not meaningful.

Revenue in Canada was affected by product transition in Alberta from Single-Pay loans to Unsecured Installment loans and the impact of regulatory rate changes in Ontario and British Columbia.
Non-Alberta Single-Pay revenue decreased $1.1 million, or 0.8%, to $146.2 million for 2017 and was affected by lower rates from provincial regulatory changes effective January 1, 2017. The impact of the rate changes was offset by higher origination volumes resulting in a modest increase in related revenue. Single-Pay ending receivables (excluding Alberta) increased $9.1 million, or 20.9%, to $52.6 million from $43.5 million in the prior year period.
Because of regulatory changes in Alberta, we converted Single-Pay customers to Unsecured Installment loans during December 2016, resulting in $22.7 million of Unsecured Installment loans outstanding at the end of 2016. As of December 31, 2017, $43.7 million of Unsecured Installment and Open-End receivables were outstanding in Alberta.

The provision for losses rose $5.2 million, or 12.9%, to $45.1 million for full year 2017 compared to $39.9 million in the prior year period. As in the U.S., the increase was due to higher loan origination volume and the shift in Alberta from Single-Pay to Unsecured Installment loans.

The cost of providing services in Canada increased $3.9 million, or 5.6%, to $73.4 million for the year ended December 31, 2017, compared to $69.5 million in the prior year period due primarily to an increase in occupancy expense, based on a higher number

43



of stores in operation during 2017 as compared to the prior year, as well as an increase in store maintenance costs and higher marketing spend.

Operating expenses decreased $1.0 million, or 5.5%, to $17.2 million in the year ended December 31, 2017, from $18.2 million in the prior year period, due to the consolidation of certain back-office functions during the third quarter of 2016.

Store count

As of December 31, 2018, we had 413 stores in 14 U.S. states and seven provinces in Canada, which included the following:

213 U.S. locations: Texas (90), California (36), Nevada (18), Arizona (13), Tennessee (11), Kansas (10), Illinois (8), Alabama (7), Missouri (5), Louisiana (5), Colorado (3), Oregon (3), Washington (2), and Mississippi (2)

200 Canadian locations: Ontario (131), Alberta (27), British Columbia (26), Saskatchewan (6), Nova Scotia (5), Manitoba (4), and New Brunswick (1)

Online: We lend online in 27 states in the U.S. and, five provinces in Canada.

From January 1, 2017 through December 31, 2018 we opened 10 LendDirect stores in Canada. During the same period we closed four stores: three stores in Texas that primarily were underperforming former Money Box stores and one store in Canada due to a lease that was not renewed.

Store counts as of date are depicted below.
 
U.S.
Canada
Total
January 1, 2017 store count
216

191

407

De novo store openings

3

3

Closed stores
(2
)
(1
)
(3
)
December 31, 2017 store count
214

193

407

De novo store openings

7

7

Closed stores
(1
)

(1
)
December 31, 2018 store count
213

200

413


Currency Information

We operate in the U.S. and Canada and report our consolidated results in U.S. dollars.

Changes in our reported revenues and net income include the effect of changes in currency exchange rates. We translate all balance sheet accounts into U.S. dollars at the currency exchange rate in effect at the end of each period. We translate the statement of operations at the average rates of exchange for the period. We record currency translation adjustments as a component of Accumulated Other Comprehensive Income in stockholders’ equity.

Constant Currency Analysis

We have operations in the U.S. and Canada. For the years ended December 31, 2018 and 2017, approximately 18.4% and 20.2%, respectively, of our revenues were originated in Canadian Dollars. As a result, changes in our reported results include the impacts of changes in the foreign currency exchange rate.

Years Ended December 31, 2018 and 2017
 
Average Exchange Rates
Year Ended December 31,
 
Change
 
2018
2017
 
$
%
Canadian Dollar
$
0.7720

$
0.7710

 

$0.0010

0.1
%


44



Years Ended December 31, 2017 and 2016
 
Average Exchange Rates
Year Ended December 31,
 
Change
 
2017
2016
 
$
%
Canadian Dollar
$
0.7710

$
0.7551

 

$0.0159

2.1
%

As additional information, we have provided a constant currency analysis below to remove the impact of the fluctuation in currency exchange rate and utilize constant currency results in our analysis of segment performance. The conversion rates below are based on the U.S. Dollar equivalent to the Canadian Dollar. We believe that the constant currency assessment below is a useful measure in assessing the comparable growth and profitability of our operations.

We calculated the revenues and gross margin below for the year ended December 31, 2018 using the actual average exchange rate for the year ended December 31, 2017.
 
Year Ended December 31,
 
Change
(dollars in thousands)
2018
 
2017
 
$
 
%
Revenues – constant currency basis:
 
 
 
 
 
 
 
Canada
$
191,908

 
$
186,408

 
$
5,500

 
3.0
 %
Gross margin - constant currency basis:
 
 
 
 
 
 
 
Canada
$
40,463

 
$
67,950

 
$
(27,487
)
 
(40.5
)%
We calculated the revenues and gross margin below for the year ended December 31, 2017 using the actual average exchange rate for the year ended December 31, 2016.
 
Year Ended December 31,
 
Change
(dollars in thousands)
2017
 
2016
 
$
 
%
Revenues – constant currency basis:
 
 
 
 
 
 
 
Canada
$
182,295

 
$
188,078

 
$
(5,783
)
 
(3.1
)%
Gross margin - constant currency basis:
 
 
 
 
 
 
 
Canada
$
66,456

 
$
78,639

 
$
(12,183
)
 
(15.5
)%

Liquidity and Capital Resources

Our principal sources of liquidity to fund the loans we make to our customers are cash provided by operations, our Senior Revolver, funds from third party lenders under our CSO programs, our Non-Recourse U.S. SPV Facility and our Non-Recourse Canada SPV Facility (defined below). During August 2018, we issued $690.0 million 8.25% Senior Secured Notes due September 2025 ("8.25% Senior Secured Notes") to (i) redeem CFTC's outstanding 12.00% Senior Secured Notes due 2022, (ii) to repay the outstanding indebtedness under the five-year revolving credit facility of CURO Receivables Finance I, LLC, our wholly-owned subsidiary, which consists of a term loan and revolving borrowing capacity, (iii) for general corporate purposes and (iv) to pay fees, expenses, premiums and accrued interest in connection with the foregoing.

As of December 31, 2018, we were in compliance with all financial ratios, covenants and other requirements set forth in our debt agreements. We anticipate that our primary use of cash will be to fund growth in our working capital, finance capital expenditures and meet our debt obligations. Our level of cash flow provided by operating activities typically experiences some seasonal fluctuation related to our levels of net income and changes in working capital levels, particularly loans receivable.

Unexpected changes in our financial condition or other unforeseen factors may result in our inability to obtain third-party financing or could increase our borrowing costs in the future. We have the ability to adjust our volume of lending to consumers which would reduce cash outflow requirements while increasing cash inflows through loan repayments to the extent we experience any short-term or long-term funding shortfalls. We may also sell or securitize our assets, draw on our available revolving credit facility or line of credit, enter into additional refinancing agreements and reduce our capital spending in order to generate additional liquidity. We believe our cash on hand and available borrowings provide us with sufficient liquidity for at least the next 12 months.


45



Borrowings

Our long-term debt consisted of the following as of December 31, 2018 and 2017 (net of deferred financing costs):
 
December 31,
(dollars in thousands)
2018
 
2017
8.25% Senior Secured Notes (due 2025)
$
676,661

 
$

12.00% Senior Secured Notes (due 2022)

 
585,823

Non-Recourse U.S. SPV Facility

 
120,402

Non-Recourse Revolving Canada SPV Facility
107,479

 

Senior Revolver
20,000

 

Cash Money Revolving Credit Facility

 

Long-term debt
$
804,140


$
706,225

Available Credit Facilities and Other Resources

8.25% Senior Secured Notes

As noted above, we issued our 8.25% Senior Secured Notes in August 2018. Interest on the notes is payable semiannually, in arrears, on March 1 and September 1 of each year. In connection with the 8.25% Senior Secured Notes, we capitalized financing costs of approximately $13.3 million, the balance of which is included in the Consolidated Balance Sheets as a component of Long-term debt, and is being amortized over the term of the 8.25% Senior Secured Notes and included as a component of interest expense.

The extinguishment of the 12.00% Senior Secured Notes due 2022 resulted in a pretax loss of $69.2 million during the year ended December 31, 2018.

12.00% Senior Secured Notes

In February and November 2017, CFTC issued $470.0 million and $135.0 million, respectively, of 12.00% Senior Secured Notes ("12.00% Senior Secured Notes"). Interest on the 12.00% Senior Secured Notes is payable semiannually, in arrears, on March 1 and September 1 of each year, beginning on September 1, 2017. The February issuance refinanced similar notes that were nearing maturity. The extinguishment of the existing notes resulted in a pretax loss of $12.5 million during the nine months ended September 30, 2017. In connection with these 2017 debt issuances, we capitalized financing costs of approximately $18.3 million, the balance of which is included in the Consolidated Balance Sheets as a component of Long-term debt as of December 31, 2017.

On March 7, 2018, CFTC redeemed $77.5 million of its 12.00% Senior Secured Notes using a portion of the proceeds from our IPO as required by the underlying indentures (the transaction whereby the 12.00% Senior Secured Notes were partially redeemed, the “Redemption”) at a price equal to 112.00% of the principal amount of the 12.00% Senior Secured Notes redeemed, plus accrued and unpaid interest paid thereon to the date of Redemption. Following the Redemption, $527.5 million of the original outstanding principal amount of the 12.00% Senior Secured Notes remain outstanding. The Redemption was conducted pursuant to the Indenture governing the 12.00% Senior Secured Notes (the “Indenture”), dated as of February 15, 2017, by and among CFTC, the guarantors party thereto and TMI Trust Company, as trustee and collateral agent.

The remainder of the 12.00% Senior Secured Notes were extinguished effective September 7, 2018 as a result of the issuance of the 8.25% Senior Secured Notes as described above.

Non-Recourse U.S. SPV Facility and ABL Facility

In November 2016, CURO Receivables Finance I, LLC, a Delaware limited liability company (the “SPV Borrower”) and a wholly-owned subsidiary, entered into a five-year revolving credit facility with Victory Park Management, LLC and certain other lenders that provided for an $80.0 million term loan and $70.0 million of revolving borrowing capacity that can expand over time (“Non-Recourse U.S. SPV Facility”). The loans bear interest at an annual rate of up to 12.00% plus the greater of (x) 1.0% per annum and (y) the three-month LIBOR. The SPV Borrower also pays a 0.50% per annum commitment fee on the unused portion of the commitments.


46



During the three months ended September 30, 2018, a portion of the proceeds from the 8.25% Senior Secured Notes were used to extinguish the revolver's balance of $42.4 million. In October 2018, we extinguished the remaining term loan balance of $80.0 million. We made the final termination payment of $2.7 million on October 26, 2018, resulting in a loss on the extinguishment of debt of $9.7 million during the fourth quarter of 2018.

Non-Recourse Canada SPV Facility

In August 2018, CURO Canada Receivables Limited Partnership, a newly created, bankruptcy-remote special purpose vehicle (the “Canada SPV Borrower”) and a wholly-owned subsidiary, entered into a four-year revolving credit facility with Waterfall Asset Management, LLC that provides for C$175.0 million of initial borrowing capacity and the ability to expand such capacity up to C$250.0 million (“Non-Recourse Canada SPV Facility”). The Non-Recourse Canada SPV Facility is secured by a first lien against all assets of the Canada SPV Borrower, which is a special purpose vehicle into which certain eligible receivables originated by our operating entities in Canada are sold. The loans bear interest at an annual rate of 6.75% plus the three-month CDOR. As of December 31, 2018, the carrying amount of outstanding borrowings from the Non-Recourse Canada SPV Facility was $107.5 million.

Senior Revolver

On September 1, 2017, we closed a $25.0 million Senior Secured Revolving Loan Facility (the "Senior Revolver"). In February 2018, the Senior Revolver capacity was increased to $29.0 million. In November 2018, the Senior Revolver capacity was increased to $50.0 million as permitted by the Indenture to the Senior Secured Notes. The Senior Revolver is now syndicated with participation by four banks. The negative covenants of the Senior Revolver generally conform to the related provisions in the Indenture for our 8.25% Senior Secured Notes. We believe this facility complements our other financing sources, while providing seasonal short-term liquidity. Under the Senior Revolver, there is $50.0 million maximum availability, including up to $5.0 million of standby letters of credit, for a one-year term, renewable for successive terms following annual review. The Senior Revolver accrues interest at the one-month LIBOR (which may not be negative) plus 5.00% per annum and is repayable on demand. The terms of the Senior Revolver require that the outstanding balance be reduced to $0 for at least 30 consecutive days in each calendar year. The Senior Revolver is guaranteed by all subsidiaries of CURO that guarantee our 8.25% Senior Secured Notes and is secured by a lien on substantially all assets of CURO and the guarantor subsidiaries that is senior to the lien securing our 8.25% Senior Secured Notes. The outstanding balance for the Senior Revolver was $20.0 million at December 31, 2018.

In connection with this facility we capitalized financing costs of approximately $0.1 million, the balance of which are included in the Consolidated Balance Sheets as a component of “Other assets,” and are being amortized over the term of the facility and included as a component of interest expense.

Cash Money Revolving Credit Facility

Cash Money Cheque Cashing, Inc., one of our Canadian subsidiaries, maintains a C$10 million revolving credit facility with Royal Bank of Canada. The Cash Money Revolving Credit Facility provides short-term liquidity required to meet the working capital needs of our Canadian operations.  Aggregate draws under the revolving credit facility are limited to the lesser of: (i) the borrowing base, which is defined as a percentage of cash, deposits in transit and accounts receivable, and (ii) C$10 million. As of December 31, 2018 and December 31, 2017, the borrowing capacity under our revolving credit facility was reduced by C$0.3 million in stand-by-letters of credit. 

The Cash Money Revolving Credit Facility is collateralized by substantially all of Cash Money’s assets and contains various covenants that include, among other things, that the aggregate borrowings outstanding under the facility not exceed the borrowing base, restrictions on the encumbrance of assets and the creation of indebtedness. Borrowings under the Cash Money Revolving Credit Facility bear interest (per annum) at the prime rate of a Canadian chartered bank plus 1.95%.

The Cash Money Revolving Credit Facility was undrawn at December 31, 2018 and December 31, 2017.

Balance Sheet Changes - December 31, 2018 compared to December 31, 2017

Cash. During the year ended December 31, 2018, we fully redeemed the 12.00% Senior Secured Notes held by CFTC, our wholly-owned subsidiary. CFTC redeemed $77.5 million of the 12.00% Senior Secured Notes in the first quarter of 2018 and the remaining $527.5 million of the original outstanding principal in the third quarter of 2018. The redemptions were conducted pursuant to the Indenture at a price equal to 112.00% of the principal amount plus accrued and unpaid interest to the date of redemption. During the fourth quarter of 2018, CFTC also extinguished the outstanding indebtedness under the CURO Receivables Finance I, LLC, our wholly-owned subsidiary, five-year revolving credit facility consisting of a term loan and revolving borrowing capacity. The resulting decrease in cash was offset by (i) 1.0 million shares exercised by the underwriters on January 5, 2018 at $14 per

47



share in connection with our IPO in December 2017 providing additional net proceeds to us of $13.1 million; (ii) issuance of $690.0 million aggregate principal amount of 8.25% Senior Secured Notes due 2025; (iii) net outstanding balance of $20.0 million on our credit facility (the facility was drawn $29.0 million at the end of the third quarter of 2018, $9.0 million of which was repaid during the fourth quarter); and (iv) $111.3 million proceeds from the Canada SPV Facility.

Restricted Cash. Restricted cash increased in 2018 due to increased cash in our consolidated wholly-owned, bankruptcy remote special purpose subsidiaries ("VIEs") from underlying loan volume growth.

Gross Loans Receivable and Allowance for Loan Losses. As explained in "Discussion of Revenue by Product and Segment and Related Loan Portfolio Performance--Loan Volume and Portfolio Performance Analysis" above, changes in Gross Loans Receivable and related Allowance for Loan Losses were due to organic growth in Installment loans and product mix shift to Installment and Open-End loans (primarily in Canada).
Other Assets. Other assets increased because of a $2.6 million increase in the cash surrender value of life insurance used to fund our non-qualified deferred compensation plan and an additional $1.0 million investment we made in Cognical Holdings, Inc. ("Cognical Holdings") in March 2018 that increased our equity ownership from 9.4% to 10.4%. Cognical Holdings operates as a business under an online website, www.zibby.com, that facilitates the purchase of household items by underbanked consumers.

Long-term debt (including current maturities) and Accrued Interest. Changes from year-end 2017 were primarily due to the issuance of the 8.25% Senior Secured Notes due 2025 and the redemption of the 12.00% Senior Secured Notes due 2022, as previously discussed. During the third quarter of 2018, we entered into the Canadian SPV Facility and, on October 11, 2018 we used a portion of the proceeds from the 8.25% Senior Secured Notes due 2025 to pay, in full, the U.S. SPV Facility. Additionally, the Canada SPV Facilities had $111.3 million outstanding as of December 31, 2018.

Cash Flows

The following highlights our cash flow activity and the sources and uses of funding during the periods indicated. Net cash outflows for loan originations and receipts on collections of principal of $402.8 million and $270.0 million have been reclassified from "Net cash provided by continuing operating activities" to "Net cash used in continuing investing activities" for the years ended December 31, 2017 and 2016, respectively, to conform to current year presentation. We determined such reclassification is required by ASC 230-10-45-12 and 13, Statement of Cash Flows. This change in classification did not impact cash flows. See Item 9A. "Controls and Procedures" for discussion of the material weakness in internal controls over improper or incomplete application of technical GAAP standards and related interpretations to complex or non-routine matters.
 
Year Ended December 31,
(dollars in thousands)
2018
2017
2016
Net cash provided by continuing operating activities
$
523,656

$
425,238

$
328,793

Net cash used in continuing investing activities
(592,954
)
(417,090
)
(285,972
)
Net cash provided by (used in) continuing financing activities
19,092

(36,691
)
59,382


Years Ended December 31, 2018 and 2017

Cash Flows from Continuing Operating Activities

During the year ended December 31, 2018, our net cash provided by continuing operating activities was $523.7 million. Contributing to current year net cash provided by operating activities were net income from continuing operations of $16.5 million and expenses, primarily non-cash, of $543.4 million. Major components of non-cash expenses include depreciation and amortization of $18.3 million, provision for loan losses of $421.6 million, loss on debt extinguishment of $90.6 million, and share-based compensation expense of $8.2 million. Contributions from net income and non-cash expenses were offset by changes in our operating assets and liabilities of $36.2 million. Fees and service charges on our loans receivable change represented $11.1 million of the total change in operating assets and liabilities.

Cash Flows from Continuing Investing Activities

During the year ended December 31, 2018, our net cash used in investing activities was $593.0 million, primarily reflecting the net origination of loans of $578.0 million. In addition, we used cash to purchase approximately $14.0 million of property and equipment, including software licenses, and to purchase $1.0 million of Cognical Holdings preferred shares.


48



Origination of loans will fluctuate from period-to-period, depending on the timing of loan issuances and collections. A seasonal decline in consumer loans receivable typically occurs during the first quarter of the year and is driven by income tax refunds in the U.S. Typically, customers will use the proceeds from income tax refunds to pay outstanding loan balances, resulting in an increase in our net cash balances and a decrease in our consumer loans receivable balances. Consumer loans receivable balances typically reflect growth during the remainder of the year.

Cash Flows from Continuing Financing Activities

Net cash provided by financing activities for the year ended December 31, 2018 was $19.1 million. We redeemed $77.5 million of our 12.00% Senior Secured Notes in the first quarter of 2018 and the remaining $527.5 million of the original outstanding principal in the third quarter of 2018 resulting from the issuance of $690.0 million aggregate principal amount of 8.25% Senior Secured Notes due 2025. During the fourth quarter of 2018, we extinguished the outstanding indebtedness under the U.S. SPV Borrower, resulting in net payments of $124.6 million for the year ended December 31, 2018. As part of these extinguishments, we paid $69.7 million in call premiums. During the third quarter of 2018, we entered into a Non-Recourse Canada SPV facility which provided $117.2 million of proceeds. We also had net borrowings of $20.0 million on our Senior Revolver during 2018. Net proceeds from the issuance of common stock and proceeds from the exercise of stock options were $11.7 million as of December 31, 2018.

Years Ended December 31, 2017 and 2016

Cash Flows from Continuing Operating Activities

During the year ended December 31, 2017, our continuing operating activities provided net cash of $425.2 million. Contributing to 2017 net cash provided by continuing operating activities were net income from continuing operations of $60.6 million and non-cash expenses of $359.1 million, including depreciation and amortization, the provision for loan losses and a loss on debt extinguishment. The net contribution from changes in our operating assets and liabilities was $5.6 million.

Cash Flows from Continuing Investing Activities

During the year ended December 31, 2017, we used cash of $417.1 million primarily as a result of the increase in loans receivable, which represented $402.8 million of the total change in investing activities. In addition, we used cash to purchase approximately $8.7 million of property and equipment, including software licenses, and to purchase $5.6 million of Cognical Holdings preferred shares.

Loans receivable will fluctuate from period-to-period depending on the timing of loan issuances and collections. A seasonal decline in consumer loans receivable typically takes place during the first quarter of the year and is driven by income tax refunds in the U.S. Customers receiving income tax refunds will use the proceeds to pay outstanding loan balances, resulting in an increase in our net cash balances and a decrease in our consumer loans receivable balances. Consumer loans receivable balances typically reflect growth during the remainder of the year.

Cash Flows from Continuing Financing Activities

Net cash used for the year ended December 31, 2017 was $36.7 million. We extinguished our 10.75% Senior Secured Notes for $426.0 million (which included $8.9 million of call premium) and extinguished our Senior Cash Pay Notes for $130.1 million. These payments were partially financed by proceeds of $447.6 million (net of $14.0 million of debt issuance costs and $8.5 million of discount on notes issued) from the issuance of the 12.00% Senior Secured Notes due 2022. On November 2, 2017, CFTC issued $135.0 million of additional 12.00% Senior Secured Notes due 2022. CFTC used the proceeds of this notes offering and related issuance premium to pay a $140.0 million dividend to us and, ultimately, our stockholders. We paid total dividends of $182.0 million to our stockholders during 2017. Our IPO of 6,666,667 shares of common stock at a price of $14.00 per share provided net proceeds after transaction costs of $81.1 million. We also had net borrowings of $32.9 million from our U.S. SPV Facility and our ABL Facility.


49



Cash Flows from Discontinued Activities

The following table presents cash flows of the discontinued operations of the U.K. Subsidiaries:
 
Year Ended December 31,
(in thousands)
2018
 
2017
 
2016
Net cash provided by discontinued operating activities
$
11,224

 
$
9,666

 
$
566

Net cash used in discontinued investing activities
(27,891
)
 
(15,761
)
 
(11,701
)
Net cash used in discontinued financing activities

 

 


Contractual Obligations

Contractual obligations include agreements that are enforceable and legally binding on us and that specify all significant terms, including fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. For obligations with cancellation provisions, the amounts included in the following table were limited to the non-cancelable portion of the agreement or the minimum cancellation fee.

The expected timing of payments of the obligations below is estimated based on current information. Timing of payments and actual amounts paid may be different, depending on the timing of receipt of goods or services, or changes to agreed-upon amounts for some obligations.

The following table summarizes our significant contractual obligations and commitments as of December 31, 2018:
(in thousands)
Payments due by period
 
Total
 
Less than 1 year
 
1-3 years
 
3-5 years
 
More than 5 years
Debt obligations
$
821,335

 
$
20,000

 
$

 
$
111,335

 
$
690,000

Interest on debt obligations
389,698

 
67,123

 
113,850

 
113,850

 
94,875

Operating lease obligations
115,028

 
27,541

 
44,457

 
28,854

 
14,176

Service contracts
2,914

 
2,539

 
375

 

 

Total contractual obligations and commitments
$
1,328,975

 
$
117,203

 
$
158,682

 
$
254,039

 
$
799,051


In August 2018, we issued our 8.25% Senior Secured notes due 2025. The proceeds of this issuance were used to (i) redeem the outstanding 12.00% Senior Secured Notes due 2022 of the Company's wholly-owned subsidiary, CURO Financial Technologies Corp., (ii) to repay the outstanding indebtedness under the CURO Receivables Finance I, LLC, our wholly-owned subsidiary, five-year revolving credit facility consisting of a term loan and revolving borrowing capacity, (iii) for general corporate purposes and (iv) to pay fees, expenses, premiums and accrued interest in connection therewith.
In August 2018, CURO Canada Receivables Limited Partnership, a newly created, bankruptcy-remote special purpose vehicle (the "Canada SPV Borrower") and wholly-owned subsidiary, entered into a four-year revolving credit facility with Waterfall Asset Management, LLC that provides for C$175.0 million of initial borrowing capacity and the ability to expand such capacity up to C$250.0 million ("Non-Recourse Canada SPV Facility"). This facility matures in 2022.
We entered into operating leases for the buildings in which we operate that expire at various times through 2030. The majority of the leases have an original term of five years with two, five-year renewal options. Most of the leases have escalation clauses and several also require payment of certain period costs including maintenance, insurance and property taxes. For additional information concerning our operating leases, see Note 18, "Operating Leases" of the Notes to Consolidated Financial Statements.

Off-Balance Sheet Arrangements

We originate loans in all of our store locations and online, except for our operations in Texas and Ohio. In these states, we operate as a Credit Services Organization ("CSO"), through three of our operating subsidiaries. Our CSO program in Texas is licensed as a Credit Access Business ("CAB") under Texas Finance Code Chapter 393 and regulated by the Texas Office of the Consumer Credit Commissioner. Our CSO program in Ohio is registered under the Credit Services Organization Act, Ohio Revised Code Sections 4712.01 to 4712.99, and regulated by the Ohio Department of Commerce Division of Financial Institutions.  Refer to "Critical Accounting Practices and Estimates--Credit Services Organization" below for further information on our CSO/CAB relationships.


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As of December 31, 2018, the maximum amount payable under all such guarantees was $66.9 million, compared to $65.2 million at December 31, 2017. This liability is not included in our Consolidated Balance Sheets. Should we be required to pay any portion of the total amount of the loans we have guaranteed, we will attempt to recover some or the entire amount from the customers. We hold no collateral in respect of the guarantees. We estimate a liability for losses associated with the guaranty provided to the CSO lenders using assumptions and methodologies similar to the allowance for loan losses, which we recognize for our consumer loans. The liability for incurred losses on CSO lender-owned consumer loans was $12.0 million at December 31, 2018 and $17.8 million at December 31, 2017.

Additionally, we enter into operating leases in the normal course of business. Our operating lease obligations are discussed in Note 18, "Operating Leases" of our Notes to Consolidated Financial Statements.

Critical Accounting Policies and Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions about future events that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ significantly from those estimates. We consider the following accounting policies to be critical in understanding our historical and future performance and require management's most subjective and complex judgments.

Current and Past-Due Loans Receivable

We classify our loans receivable as either current or past-due. Single-Pay and Open-End loans are considered past-due when a customer misses a scheduled payment, and it is charged-off to the allowance for loan losses. The charge-off of Unsecured Installment and Secured Installment loans was impacted by a change in accounting estimate in 2017.

Effective January 1, 2017, we modified the timeframe in which Installment loans are charged-off and made related refinements to our loss provisioning methodology. Prior to January 1, 2017, we deemed all loans uncollectible and charged-off when a customer missed a scheduled payment and the loan was considered past-due. Because of our continuing shift from Single-Pay to Installment loan products and analysis of the timing and quantity of payments on early-stage versus late-stage delinquencies, we revised our estimates and now consider Installment loans uncollectible when the loan has been past-due for 90 consecutive days. Consequently, past-due Installment loans remain in loans receivable, with disclosure of past-due balances, for 90 days before being charged-off against the allowance for loan losses. Subsequently, all recoveries on charged-off loans are credited to the allowance for loan losses.

The aforementioned change was treated as a change in accounting estimate and is being applied prospectively, effective January 1, 2017. As a result, some credit quality metrics for 2017 may not be comparable to historical periods. Throughout the remainder of this Report, we refer to the change as the Q1 2017 Loss Recognition Change.

Installment loans generally are considered past-due when a customer misses a scheduled payment. Loans zero to 90 days past-due are included in gross loans receivable. We accrue interest on past-due loans until charged off. The amount of the resulting charge-off includes unpaid principal, accrued interest and any uncollected fees, if applicable. Consequently, net loss rates that include accrued interest will be higher than under the methodology applied prior to January 1, 2017.

In addition to the revised loss provision rates to accommodate the change in estimate, $56.6 million of past-due Installment loans were included in gross loans receivable as of December 31, 2017. Before the Q1 2017 Loss Recognition Change, no past-due loans were included in gross loans receivable.

Allowance for Loan Losses

Credit losses are an inherent part of outstanding loans receivable. We maintain an allowance for loan losses for loans and interest receivable at a level estimated to be adequate to absorb incurred losses based primarily on our analysis of historical loss or charge-off rates by products containing similar risk characteristics. The allowance for losses on our Company-owned gross loans receivables reduces the outstanding gross loans receivables balance in the Consolidated Balance Sheets. The liability for incurred losses related to Loans Guaranteed by the Company under CSO programs is reported in “Liability for losses on CSO lender-owned consumer loans” in the Consolidated Balance Sheets. Increases in either the allowance or the liability, net of charge-offs and recoveries, are recorded as “Provision for losses” in the Consolidated Statements of Operations.

We also consider delinquency trends as well as any macro-economic conditions that we believe may affect portfolio losses. If a loan is deemed to be uncollectible before it is fully reserved based on information we become aware of (e.g., receipt of customer bankruptcy notice or death), we charge off such loan at that time. Qualitative factors such as the impact of new loan products,




changes to underwriting criteria or lending policies, new store development or entrance into new markets, changes in jurisdictional regulations or laws, recent credit trends and general economic conditions impact management’s judgment on the overall adequacy of the allowance for loan losses. Any recoveries on loans previously charged to the allowance are credited to the allowance when collected.

During the year ended December 31, 2018, the Company changed its estimated allowance for loan losses for its Unsecured Installment and Secured Installment gross loans receivable and for Loans Guaranteed by the Company under CSO programs. Prior to the change in the estimate, the Company utilized historic collection experience by AR aging grouping for these products to assess losses inherent in the portfolio and incurred as of the balance sheet date. Upon further consideration, as the company now has history on performance subsequent to the Q1 2017 Loss Recognition Change, it was determined that the estimation process should be refined to utilize charge off and recovery rates and estimated loss development periods to comply with the provisions of ASC 310-10-35-41 and ASC 450-20. See Item 9A. "Controls and Procedures" for further discussion of the material weakness in internal controls over improper or incomplete application of technical GAAP standards and related interpretations to complex or non-routine matters.

In addition to the effect on Unsecured and Secured Installment provision rates and loan balances, the Q1 2017 Loss Recognition Change affected comparability of activity in the related allowance for loan losses. Specifically, no Unsecured or Secured Installment loans were charged-off against the allowance for loan losses in the three months ended March 31, 2017 because charge-off effectively occurs on day 91 under the revised methodology and no affected loans originated during the period reached day 91 until April 2017. Actual charge-offs and recoveries on defaulted/charged-off loans from the three months ended March 31, 2017 affected the allowance for loan losses in prospective periods. However, as discussed previously, the related net losses were recognized in the Consolidated Statements of Operations during the year ended December 31, 2017 by applying expected net loss provision rates to the related loan originations.

Credit Services Organization

Through our CSO programs, we act as a CSO/CAB on behalf of customers in accordance with applicable state laws. We currently offer loans through CSO programs in stores and online in the state of Texas and online in the state of Ohio. In Texas we offer Unsecured Installment Loans and Secured Installment Loans with a maximum term of 180 days. In Ohio we offer an Unsecured Installment Loan product with a maximum term of 18 months. As a CSO, we earn revenue by charging the customer a fee ("CSO fee") for arranging an unrelated third-party to make a loan to that customer. When a customer executes an agreement with us under our CSO programs, we agree, for a CSO fee payable to us by the customer, to provide certain services to the customer, one of which is to guarantee the customer’s obligation to repay the loan to the third-party lender if the customer fails to do so. CSO fees are calculated based on the amount of the customer’s outstanding loan. For CSO loans, each lender is responsible for providing the criteria by which the customer’s application is underwritten and, if approved, determining the amount of the customer loan. We in turn are responsible for assessing whether or not we will guarantee the loan. This guarantee represents an obligation to purchase specific loans, if they go in to default.

We estimate a liability for losses associated with the guaranty provided to the CSO lenders using assumptions and methodologies similar to the allowance for loan losses, which we recognize for our consumer loans. Our liability for incurred losses on CSO loans guaranteed by the Company was $12.0 million and $17.8 million at December 31, 2018 and 2017, respectively.

CSO fees are calculated based on the amount of the customer’s outstanding loan. We comply with the applicable jurisdiction’s Credit Services Organization Act or a similar statute. These laws generally define the services that we can provide to consumers and require us to provide a contract to the customer outlining our services and related costs. For services we provide under our CSO programs, we receive payments from customers on their scheduled loan repayment due dates. The CSO fee is earned ratably over the term of the loan as the customers make payments. If a loan is paid off early, no additional CSO fees are due or collected. The maximum CSO loan term is 180 days and 18 months in Texas and Ohio, respectively. During the year ended December 31, 2018 and 2017, approximately 57.3% and 53.6%, respectively, of Unsecured Installment loans, and 54.5% and 53.6%, respectively, of Secured Installment loans originated under CSO programs were paid off prior to the original maturity date.
Since CSO loans are made by a third-party lender, we do not include them in our Consolidated Balance Sheets as loans receivable. CSO fees receivable are included in “Prepaid expense and other” in our Consolidated Balance Sheets. We receive payments from customers for these fees on their scheduled loan repayment due dates.

Recently Issued Accounting Pronouncements

See Note 1, "Summary of Significant Accounting Policies and Nature of Operations" of our Notes to Consolidated Financial Statements for a discussion of recent accounting pronouncements.


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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Concentration Risk

Revenues originated in Texas, Ontario and California represented approximately 26.0%, 11.5% and 19.2%, respectively, of our consolidated total revenues for the year ended December 31, 2018; approximately 26.7%, 13.4% and 18.4%, respectively, of our consolidated total revenues for the year ended December 31, 2017; and approximately 27.2%, 15.5% and 15.7%, respectively, of our consolidated total revenues for the year ended December 31, 2016.

We hold cash at major financial institutions that often exceed FDIC insured limits. We manage our concentration risk by placing our cash deposits in high-quality financial institutions and by periodically evaluating the credit quality of the financial institutions holding such deposits. Historically, we have not experienced any losses due to such cash concentration.

Financial instruments that potentially subject us to concentrations of credit risk primarily consist of our consumer loans receivable. Concentrations of credit risk with respect to consumer loans receivable are limited due to the large number of customers comprising our customer base.

Regulatory Risk

We are subject to regulation by federal, state and provincial governmental authorities that affect the products and services that we provide, particularly payday advance loans. The level and type of regulation for payday advance loans varies greatly by jurisdiction, ranging from jurisdictions with moderate regulations or legislation, to other jurisdictions having very strict guidelines and requirements.

To the extent that laws and regulations are passed that affect the manner in which we conduct business in any one of those markets, our financial position, results of operations and cash flows could be adversely affected. Additionally, our ability to meet the financial covenants included in our credit agreement could be negatively impacted.

Interest Rate Risk

We are exposed to interest rate risk on our Senior Revolver, Cash Money Revolving Credit Facility and our Non-Recourse Canada SPV Facility. As of December 31, 2017, we were also exposed to interest rate risk on our Non-Recourse U.S. SPV Facility which we paid off in the fourth quarter of 2018. Our variable interest expense is sensitive to changes in the general level of interest rates. We may from time to time enter into interest rate swaps, collars or similar instruments with the objective of reducing our volatility in borrowing costs. We do not use derivative financial instruments for speculative or trading purposes. We had no derivative financial instruments related to interest rate risk outstanding at December 31, 2018, 2017 or 2016.

Interest expense on such borrowings is sensitive to changes in the market rate of interest. Hypothetically, a 1% increase in the average market rate would result in an increase in our annual interest expense of $1.4 million. This amount is determined by considering the impact of the hypothetical interest rates on our borrowing cost, but does not consider the effects of the reduced level of overall economic activity that could exist in such an environment. Due to the uncertainty of the specific changes and their possible effects, the foregoing sensitivity analysis assumes no changes in our financial structure.

All of our customer loan portfolios have fixed interest rates and fees that do not fluctuate over the life of the loan. Notwithstanding that, we support fixed rate lending in part with variable rate borrowing. We do not believe there is any material interest rate sensitivity associated with our customer loan portfolio, primarily due to their short duration.

The weighted average interest rate on the $107.5 million and $20.0 million of variable debt outstanding on the Non-Recourse Canada SPV Facility and the Senior Revolver as of December 31, 2018, respectively, was approximately 9.2% and 10.5%. The weighted average interest rate on the $120.4 million of variable debt outstanding on the Non-Recourse U.S. SPV Facility as of December 31, 2017 was approximately 12.0%.

Foreign Currency Exchange Rate Risk

As foreign currency exchange rates change, translation of the financial results of the Canadian operations into U.S. Dollars will be impacted. Our operations in Canada represent a significant portion of our total operations, and as a result, a material change in foreign currency exchange rates in either country could have a significant impact on our consolidated financial position, results of operations or cash flows. At December 31, 2018, revenue and net income from continuing operations before income taxes

53


would decrease by $19.0 million and $0.4 million, respectively, if average foreign exchange rates had declined by 10% against the U.S. dollar in 2018. These amounts were determined by considering the adverse impact of a hypothetical foreign exchange rate on the revenue and net loss before income taxes of the Company based on Canadian operations.

From time-to-time, we may elect to purchase financial instruments as hedges against foreign exchange rate risks with the objective of protecting our results of operations in Canada against foreign currency fluctuations. We typically hedge anticipated cash flows between our foreign subsidiaries and domestic subsidiaries.

We record derivative instruments at fair value on the balance sheet as either an asset or liability. Changes in the options intrinsic value, to the extent that they are effective as a hedge, are recorded in other comprehensive income (loss). For derivatives that qualify and have been designated as cash flow or fair value hedges for accounting purposes, changes in fair value have no net impact on earnings, to the extent the derivative is considered perfectly effective in achieving offsetting changes in fair value or cash flows attributable to the risk being hedged, until the hedged item is recognized in earnings (commonly referred to as the “hedge accounting” method).

Potential Future Impact of CFPB Rule

Prospects for Effectiveness of the CFPB Rule

See “Regulatory Environment and Compliance—U.S. Regulations—U.S. Federal Regulations—CFPB Rule” for a summary of the 2017 Final CFPB Rule and the 2019 Proposed CFPB Rule. These rules could potentially have a material adverse impact on our results of operations. See “Risk Factors—Risks Relating to the Regulation of Our Industry—The CFPB promulgated new rules applicable to our loans that could have a material adverse effect on our business and results of operations.”

Anticipated Impact of CFPB Rules on U.S. Single-Payment Short-Term Loans

One major aspect of the 2017 Final CFPB Rule is its ATR provisions, together with the related provisions applicable to alternative Section 1041.6 Loans, reporting and recordkeeping. These Mandatory Underwriting Provisions apply to our U.S. single-payment loans and our lines of credit. The 2019 Proposed CFPB Rule proposes to rescind the Mandatory Underwriting Provisions of the 2017 Final CFPB Rule. We cannot be certain at this time that the 2019 Proposed CFPB Rule will be adopted and, if adopted, survive potential judicial challenges. See “Regulatory Environment and Compliance—U.S. Regulations—U.S. Federal Regulations—CFPB Rule” for additional information.

U.S. Single-Pay loans represented approximately 11% of total revenues for the year ending December 31, 2017. In part in response to the 2017 Final CFPB Rule, we have focused in recent years on longer-term installment and line of credit products in states with laws that accommodate such products. However, certain states, such as California, which currently accounts for the majority of our single-pay revenue, do not permit a small-dollar installment loan alternative, and we believe complying with the 2017 Final CFPB Rule could substantially reduce single-payment loan revenue in these states.

With respect to our lines of credit, if necessary, we expect to make modifications that will render the 2017 Final CFPB Rule inapplicable to these loans. We do not believe that any such modifications will have a material adverse impact on us.

Anticipated Impact of CFPB Rules on Payments

The Payment Provisions of the 2017 Final CFPB Rule mandate also impact our business. See “Regulatory Environment and Compliance—U.S. Regulations—U.S. Federal Regulations—CFPB Rule.”

While we are currently subject to NACHA restrictions on ACH payments and separate card network restrictions on presentments made on debit cards, these restrictions do not have the force of law and are significantly less restrictive than the limit of two unsuccessful attempts articulated in the 2017 Final CFPB Rule. While the majority of our electronic payments are collected in the first two attempts, depending on the type of loan and the timing of the payments, we currently make three or more attempts without obtaining a new payment authorization from the customer. We believe that enhanced customer relationship management ("CRM"), tools to help obtain new payment authorizations, together with a more targeted, predictive approach to presenting electronic payments against customers’ bank accounts, will mitigate the impact of the Payment Provisions. However, to the extent that we are unable to develop new and effective CRM tools and/or are unsuccessful in improving the timing of the permitted electronic payments, the implementation of the 2017 Final CFPB Rule on payments could have a material adverse effect on our results of operations.

54


ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Board of Directors and Shareholders
CURO Group Holdings Corp.
Opinion on the financial statements
We have audited the accompanying consolidated balance sheets of CURO Group Holdings Corp. and subsidiaries (a Delaware corporation) (the “Company”) as of December 31, 2018 and 2017, the related consolidated statements of operations, comprehensive (loss) income, changes in equity, and cash flows for each of the three years in the period ended December 31, 2018, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2018 and 2017, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2018, in conformity with accounting principles generally accepted in the United States of America.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of December 31, 2018, based on criteria established in the 2013 Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated March 18, 2019 (not separately included herein), expressed an adverse opinion.
Basis for opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ GRANT THORNTON LLP
We have served as the Company’s auditor since 2007.
Dallas, Texas
March 18, 2019 (except for the effects of discontinued operations, as discussed in Note 24, as to which the date is June 28, 2019)



55


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)

December 31, 2018

December 31, 2017
ASSETS
 
 
 
Cash
$
61,175


$
153,483

Restricted cash (includes restricted cash of consolidated VIEs of $12,840 and $6,871 as of December 31, 2018 and 2017, respectively)
25,439


8,548

Gross loans receivable (includes loans of consolidated VIEs of $148,876 and $213,846 as of December 31, 2018 and 2017, respectively)
571,531


413,247

Less: allowance for loan losses (includes allowance for losses of consolidated VIEs of $12,688 and $46,140 as of December 31, 2018 and 2017, respectively)
(73,997
)

(64,127
)
Loans receivable, net
497,534


349,120

Deferred income taxes
1,534


772

Income taxes receivable
16,741


3,455

Prepaid expenses and other
43,588


41,373

Property and equipment, net
76,750


85,551

Goodwill
119,281


121,647

Other intangibles, net of accumulated amortization of $33,916 and $32,260
29,784


28,667

Other
12,930


9,473

Assets from discontinued operations
34,861

 
57,642

Total Assets
$
919,617


$
859,731

LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
Accounts payable and accrued liabilities
$
49,146


$
49,275

Deferred revenue
9,483


11,441

Income taxes payable
1,579


3,191

Accrued interest (includes accrued interest of consolidated VIEs of $831 and $1,266 as of December 31, 2018 and 2017, respectively)
20,904


25,467

Liability for losses on CSO lender-owned consumer loans
12,007


17,795

Deferred rent
10,851


11,177

Long-term debt (includes long-term debt and issuance costs of consolidated VIEs of $111,335 and $3,856 and $124,590 and $4,188 as of December 31, 2018 and 2017, respectively)
804,140


706,225

Subordinated stockholder debt
2,196


2,381

Other long-term liabilities
5,800


5,296

Deferred tax liabilities
13,730


10,860

Liabilities from discontinued operations
8,882

 
9,487

Total Liabilities
938,718


852,595

Commitments and contingencies (Note 17)





Stockholders' Equity





Preferred stock - $0.001 par value; 25,000,000 and no shares authorized, respectively, and no shares were issued at either period end



Common stock - $0.001 par value; 225,000,000 and 72,000,000 shares authorized, and 46,412,231 and 44,561,419 issued and outstanding at the respective period end
9


8

Dividends in excess of paid-in capital
60,015


46,079

(Accumulated deficit) retained earnings
(18,065
)

3,988

Accumulated other comprehensive loss
(61,060
)

(42,939
)
Total Stockholders' Equity
(19,101
)

7,136

Total Liabilities and Stockholders' Equity
$
919,617


$
859,731


See the accompanying Notes to Consolidated Financial Statements

56


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands except per share data)
 
Year Ended December 31,
 
2018
 
2017
 
2016
Revenue
$
1,045,073

 
$
924,137

 
$
794,876

Provision for losses
421,600

 
312,566

 
247,665

Net revenue
623,473

 
611,571

 
547,211

 
 
 
 
 
 
Cost of providing services
 
 
 
 
 
Salaries and benefits
106,754

 
104,103

 
102,730

Occupancy
53,684

 
53,568

 
52,766

Office
26,533

 
19,703

 
18,775

Other costs of providing services
51,669

 
52,469

 
50,938

Advertising
59,363

 
46,563

 
39,035

Total cost of providing services
298,003

 
276,406

 
264,244

Gross margin
325,470

 
335,165

 
282,967

 
 
 
 
 
 
Operating (income) expense
 
 
 
 
 
Corporate, district and other expenses
132,401

 
137,755

 
105,713

Interest expense
84,382

 
82,696

 
64,361

Loss (gain) on extinguishment of debt
90,569

 
12,458

 
(6,991
)
Restructuring costs

 

 
2,624

Total operating expense
307,352

 
232,909

 
165,707

Income from continuing operations before income taxes
18,118

 
102,256

 
117,260

Provision for income taxes
1,659

 
41,647

 
41,616

Net income from continuing operations
16,459

 
60,609

 
75,644

Net loss from discontinued operations, net of income taxes
(38,512
)
 
(11,456
)
 
(10,200
)
Net (loss) income
$
(22,053
)
 
$
49,153

 
$
65,444

 
 
 
 
 
 
Weighted average common shares outstanding:
 
 
 
 
 
Basic
45,815

 
38,351

 
37,908

Diluted
47,965

 
39,277

 
38,803

 
 
 
 
 
 
Income (loss) per basic share:
 
 
 
 
 
Continuing operations
$
0.36

 
$
1.58

 
$
2.00

Discontinued operations
(0.84
)
 
(0.30
)
 
(0.27
)
Net (loss) income per basic share
$
(0.48
)
 
$
1.28

 
$
1.73

 
 
 
 
 
 
Income (loss) per diluted share:
 
 
 
 
 
Continuing operations
$
0.34

 
$
1.54

 
$
1.95

Discontinued operations
(0.80
)
 
(0.29
)
 
(0.26
)
Net (loss) income per diluted share
$
(0.46
)
 
$
1.25

 
$
1.69


See the accompanying Notes to Consolidated Financial Statements


57


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(in thousands)
 
Year Ended December 31,
 
2018
 
2017
 
2016
Net (loss) income
$
(22,053
)
 
$
49,153

 
$
65,444

Other comprehensive (loss) income:


 


 
 
Cash flow hedges, net of $0 tax in all periods

 
333

 
(333
)
Foreign currency translation adjustment, net of $0 tax in all periods
(18,121
)
 
16,713

 
(6,022
)
Other comprehensive (loss) income
(18,121
)
 
17,046

 
(6,355
)
Comprehensive (loss) income
$
(40,174
)
 
$
66,199

 
$
59,089


See the accompanying Notes to Consolidated Financial Statements

58


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
(in thousands, except share data)
 
Common Stock
 
Paid-in capital
 
Retained Earnings (Deficit)
 
AOCI (1)
 
Total Stockholders' Equity
 
Shares Outstanding
 
Par Value
 
 
 
 
Balances at December 31, 2015
37,894,752

 
$
1

 
$
(37,144
)
 
$
71,391

 
$
(53,630
)
 
$
(19,382
)
   Net income


 


 


 
65,444

 


 
65,444

   Foreign currency translation adjustment


 


 


 


 
(6,022
)
 
(6,022
)
   Cash flow hedge


 


 


 


 
(333
)
 
(333
)
   Share based compensation expense


 


 
1,148

 


 


 
1,148

Balances at December 31, 2016
37,894,752

 
1

 
(35,996
)
 
136,835

 
(59,985
)
 
40,855

   Net income
 
 
 
 
 
 
49,153

 
 
 
49,153

   Foreign currency translation adjustment
 
 
 
 
 
 
 
 
16,713

 
16,713

   Cash flow hedge expiration
 
 
 
 
 
 
 
 
333

 
333

   Initial Public Offering, Net Proceeds
6,666,667

 
7

 
81,110

 
 
 
 
 
81,117

Dividends
 
 
 
 
 
 
(182,000
)
 
 
 
(182,000
)
   Share based compensation expense
 
 
 
 
965

 
 
 
 
 
965

Balances at December 31, 2017
44,561,419

 
8

 
46,079

 
3,988

 
(42,939
)
 
7,136

   Net income
 
 
 
 
 
 
(22,053
)
 
 
 
(22,053
)
   Foreign currency translation adjustment
 
 
 
 
 
 
 
 
(18,121
)
 
(18,121
)
   Share based compensation expense
 
 
 
 
8,210

 
 
 
 
 
8,210

Proceeds from exercise of stock options
500,924

 
 
 
559

 
 
 
 
 
559

Common stock issued for RSU's vesting, net of shares withheld and withholding paid for employee taxes
349,888

 
 
 
(1,942
)
 
 
 
 
 
(1,942
)
Initial Public Offering, Net Proceeds (underwriter shares)
1,000,000

 
1

 
7,109

 
 
 
 
 
7,110

Balances at December 31, 2018
46,412,231


$
9


$
60,015


$
(18,065
)

$
(61,060
)

$
(19,101
)
(1) Accumulated other comprehensive income (loss)

See the accompanying Notes to Consolidated Financial Statements



59


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
 
Year Ended December 31,
(in thousands)
2018
2017
 
2016
Cash flows from operating activities
 
 
 
 
 
Net income from continuing operations
$
16,459

 
$
60,609

 
$
75,644

Adjustments to reconcile net (loss) income to net cash provided by operating activities:
 
 
 
 
Depreciation and amortization
18,337

 
18,185

 
18,023

Provision for loan losses
421,600

 
312,566

 
247,665

Restructuring costs

 

 
523

Amortization of debt issuance costs
4,146

 
3,329

 
3,289

Amortization of bond (premium)/discount
(488
)
 
1,225

 
(1,541
)
Deferred income taxes
2,126

 
9,036

 
(569
)
Loss on disposal of property and equipment
889

 
2,278

 
217

Loss (gain) on extinguishment of debt
90,569

 
12,458

 
(6,991
)
Increase in cash surrender value of life insurance
(2,563
)
 
(1,308
)
 
(918
)
Share-based compensation expense
8,210

 
965

 
1,148

Realized loss on cash flow hedge
556

 
333

 

Changes in operating assets and liabilities:
 
 
 
 
 
Fees and service charges on loans receivables
(11,096
)
 
(16,770
)
 
(6,944
)
Prepaid expenses and other assets
(2,578
)
 
(4,574
)
 
(4,802
)
Accounts payable and accrued liabilities
(5,085
)
 
6,232

 
3,426

Deferred revenue
(1,630
)
 
(682
)
 
(1,257
)
Income taxes payable
1,636

 
529

 
6,852

Income taxes receivable
(13,287
)
 
2,557

 
(8,227
)
Other assets and liabilities
(4,145
)
 
18,270

 
3,255

Net cash provided by continuing operating activities
523,656

 
425,238


328,793

Net cash provided by discontinued operating activities
10,808

 
9,666

 
566

Net cash provided by operating activities
534,464

 
434,904

 
329,359

Cash flows from investing activities
 
 
 
 
 
Purchase of property, equipment and software
(14,033
)
 
(8,717
)
 
(15,997
)
Loans receivable originated or acquired
(2,136,164
)
 
(2,063,213
)
 
(1,877,831
)
Loans receivable repaid
1,558,201

 
1,660,440

 
1,607,856

Cash paid for Cognical Holdings preferred shares
(958
)
 
(5,600
)
 

Net cash used in continuing investing activities
(592,954
)
 
(417,090
)
 
(285,972
)
Net cash used in discontinued investing activities
(27,891
)
 
(15,761
)
 
(11,701
)
Net cash used in investing activities
(620,845
)
 
(432,851
)
 
(297,673
)
Cash flows from financing activities
 
 
 
 
 
Payments on 10.75% Senior Secured Notes

 
(426,034
)
 
(18,939
)
Payments on 12.00% Senior Cash Pay Notes

 
(125,000
)
 

Proceeds from issuance of 12.00% Senior Secured Notes

 
601,054

 

Payments on 12.00% Senior Secured Notes
(605,000
)
 

 

Proceeds from Non-Recourse U.S. SPV facility and ABL facility
17,000

 
60,130

 
91,717

Payments on Non-Recourse U.S. SPV facility and ABL facility
(141,590
)
 
(27,257
)
 

Proceeds from Non-Recourse Canada SPV facility
117,157

 

 

Proceeds from 8.25% Senior Secured Notes
690,000

 

 

Proceeds from credit facilities
131,902

 
43,084

 
30,000

Payments on credit facilities
(111,902
)
 
(43,084
)
 
(38,050
)
Debt issuance costs paid
(18,609
)
 
(18,701
)
 
(5,346
)

60


Payments of call premiums from early debt extinguishments
(69,650
)
 

 

Net proceeds from issuance of common stock
11,167

 
81,117

 

Payments to net share settle restricted stock units vesting
(1,942
)
 

 

Proceeds from exercise of stock options
559

 

 

Dividends paid to stockholders

 
(182,000
)
 

Net cash provided by (used in) financing activities
19,092

 
(36,691
)
 
59,382

  Effect of exchange rate changes on cash and restricted cash
(7,345
)
 
7,776

 
(2,039
)
Net (decrease) increase in cash and restricted cash
(74,634
)
 
(26,862
)
 
89,029

Cash and restricted cash at beginning of period
174,491

 
201,353

 
112,324

Cash and restricted cash at end of period
99,857

 
174,491


201,353

Less: Cash and restricted cash of discontinued operations at end of period
13,243

 
12,460

 
14,029

Cash and restricted cash of continuing operations at end of period
$
86,614

 
$
162,031

 
$
187,324

See the accompanying Notes to Consolidated Financial Statements

61

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


NOTE 1 – SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND NATURE OF OPERATIONS
Basis of Presentation

The terms “CURO", "we,” “our,” “us,” and the “Company” refer to CURO Group Holdings Corp. and its directly and indirectly owned subsidiaries as a combined entity, except where otherwise stated. The term "CFTC" refers to CURO Financial Technologies Corp., our wholly-owned subsidiary, and its directly and indirectly owned subsidiaries as a consolidated entity, except where otherwise stated.

We have prepared the accompanying audited Consolidated Financial Statements in accordance with accounting principles generally accepted in the United States of America (“US GAAP”).

The Consolidated Financial Statements and the accompanying notes reflect all adjustments which are, in the opinion of management, necessary to present fairly our results of operations, financial position and cash flows for the periods presented. The adjustments consist solely of normal recurring adjustments.

We completed our initial public offering ("IPO") in December 2017. Prior to our IPO, we effected a 36-for-1 split of our common stock. We have retroactively adjusted all share and per share data for all periods presented to reflect the stock split as if the stock split had occurred at the beginning of the earliest period presented. See Note 14, "Stockholders' Equity" for additional information concerning our IPO and stock split.

After our IPO, we initially qualified as an “emerging growth company” as defined in the Jumpstart Our Business Startups Act of 2012 (the "JOBS Act"). As an emerging growth company, we elected to take advantage of specified reduced reporting and other requirements that are otherwise generally required of public companies. In August 2018, we completed the issuance of $690.0 million of 8.25% Senior Secured Notes due 2025 ("8.25% Senior Secured Notes"). See Note 10, "Long-Term Debt" for further discussion of this issuance. This issuance, along with the issuance of $605.0 million of 12.00% Senior Secured Notes due 2022 ("12.00% Senior Secured Notes") during 2017, exceeded one of the required thresholds to retain emerging growth company status. As a result of this change of status, we could no longer take advantage of the specified reduced reporting requirements and needed to adopt certain recently issued accounting pronouncements that we were previously allowed to defer. The impact on our accounting policy adoption practices are further described in this Note 1. Additionally, the status change required us to provide an auditor attestation over management's assessment of internal control over financial reporting under Sarbanes-Oxley Act Section 404(b).

U.K. Segment Financial Information Recast for Discontinued Operations

On February 25, 2019, the Company placed its U.K. segment into administration, as described further in Note 24 of this report, which resulted in treatment of the U.K. segment as discontinued operations for all periods presented. Throughout this report, current and prior period financial information is presented as if the U.K. segment was excluded from continuing operations.

Principles of Consolidation

The Consolidated Financial Statements include the accounts of CURO and its wholly-owned subsidiaries. Intercompany transactions and balances have been eliminated in consolidation.

Use of Estimates

The preparation of consolidated financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements. Estimates also affect the reported amounts of revenues and expenses during the periods reported. Some of the significant estimates that we have made in the accompanying Consolidated Financial Statements include allowances for loan losses, certain assumptions related to goodwill and intangibles, accruals related to self-insurance, Credit Services Organization ("CSO") guarantee liability and estimated tax liabilities. Actual results may differ from those estimates.

Nature of Operations

We are a growth-oriented, technology-enabled, highly-diversified consumer finance company serving a wide range of underbanked consumers in the United States ("U.S.") and Canada.


62

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Immaterial Correction of an Error in Previously Issued Financial Statements

During the year ended December 31, 2018, the Company corrected errors in regards to its prior presentation of cash flows for loan originations and collections on principal. The Company determined that the historical presentation was in error and did not conform to GAAP. Accordingly the Company corrected previously filed financial statements by reclassifying cash outflows for loan originations and receipts on collections of principal of $402.8 million and $270.0 million from net cash provided by continuing operating activities to net cash used in continuing investing activities for the years ended December 31, 2017 and 2016, respectively. Total cash flows for each year presented did not change. The Company concluded that the errors were immaterial to each of the annual and interim Consolidated Financial Statements included in the Company’s Annual report on Form 10-K for the year ended December 31, 2017. We have revised our Consolidated Financial Statements as of December 31, 2018 and for the years ended December 31, 2017 and 2016 presented in this Report and will revise our previously issued financial statements to correct these errors when the Consolidated Financial Statements are presented in future periodic filings. A summary of the impact of the correction follows:

 
 
Year Ended December 31,
(dollars in thousands)
 
2017
 
2016
As Reported:(1)
 
 
 
 
Net cash provided by continuing operating activities
 
$
22,465

 
$
58,818

Net cash used in continuing investing activities
 
(14,317
)
 
(15,997
)
 
 
 
 
 
As Corrected:
 
 
 
 
Net cash provided by continuing operating activities
 
425,238

 
328,793

Net cash used in continuing investing activities
 
(417,090
)
 
(285,972
)
(1) "As reported" balances include amounts from continuing operations historically presented within these captions.

Revenue Recognition

We offer a broad range of consumer finance products including Unsecured Installment loans, Secured Installment loans, Open-End loans and Single-Pay loans. Revenue in the Consolidated Statements of Operations includes: interest income, finance charges, CSO fees, late fees and non-sufficient funds fees as permitted by applicable laws and pursuant to the customer agreements. Product offerings differ by jurisdiction and are governed by the laws in each separate jurisdiction. Installment loans include Secured Installment loans and Unsecured Installment loans. These loans are fully amortizing, with a fixed payment amount, which includes principal and accrued interest, due each period during the loan term. The loan terms for Installment loans can range up to 60 months depending on state or provincial regulations. We record revenue from Installment loans on a simple-interest basis. Accrued interest and fees are included in gross loans receivable in the Consolidated Balance Sheets. CSO fees are recognized ratably over the term of the loan.

Open-End loans function much like a revolving line-of-credit, whereby the periodic payment is a fixed percentage of the customer’s outstanding loan balance, and there is no defined loan term. We record revenue from Open-End loans on a simple interest basis. Accrued interest and fees are included in gross loans receivable in the Consolidated Balance Sheets.

Single-Pay loans are primarily unsecured, short-term, small denomination loans, with a very small portion being auto title loans, which allow a customer to obtain a loan using their car as collateral. Revenues from Single-Pay loan products are recognized each period on a constant-yield basis ratably over the term of each loan. We defer recognition of the unearned fees we expect to collect based on the remaining term of the loan at the end of each reporting period.

Check cashing fees, money order fees and other fees from ancillary products and services are generally recognized at the point-of-sale when the transaction is completed. We also earn revenue from the sale of credit protection insurance in the Canadian market. Insurance revenues are recognized ratably over the term of the loan.

Given that we were not an emerging growth company as of August 2018, we adopted certain accounting pronouncements during the year for which we were previously allowed to defer. We adopted Accounting Standards Update ("ASU") 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 2014-09”), which amended the existing accounting standards for revenue recognition. All amounts and disclosures set forth in this Report reflect the adoption of this ASU. See "--Recently Adopted Accounting Pronouncements" for further information.


63

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Cash

We maintain cash balances in the U.S. and Canada. At December 31, 2018, we had $42.4 million and $18.8 million in our cash accounts in the U.S. and Canada, respectively. At December 31, 2017, we had $117.5 million and $36.0 million in our cash accounts in the U.S. and Canada, respectively. These balances exclude restricted cash and cash in our discontinued operations.

Restricted Cash

At December 31, 2018 and December 31, 2017 we had $29.8 million and $19.6 million, respectively, on deposit in collateral accounts with financial institutions and third-party lenders. At December 31, 2018, $12.6 million and $17.2 million were included as a component of "Restricted cash" and "Prepaid expenses and other," respectively, in our Consolidated Balance Sheets. At December 31, 2017, approximately $1.7 million and $17.9 million were included as a component of "Restricted cash" and "Prepaid expenses and other," respectively, in our Consolidated Balance Sheets.

As a result of the loan facilities disclosed in Note 5, "Variable Interest Entities", $12.8 million and $6.9 million were included as "Restricted cash" of consolidated VIE in our Consolidated Balance Sheets at December 31, 2018 and December 31, 2017, respectively.

The following table provides a reconciliation of cash and restricted cash of our continuing operations to amounts reported within the Consolidated Balance Sheets:

 
December 31,
(in thousands)
2018
 
2017
Cash
$
61,175

 
$
153,483

Restricted cash
25,439

 
8,548

Total cash and restricted cash
$
86,614

 
$
162,031


Consumer Loans Receivable

Consumer loans receivable are net of the allowance for loan losses and are comprised of Unsecured Installment, Secured Installment, Open-End and Single-Pay loans. Our Single-Pay loans are primarily comprised of payday loans and auto title loans. A payday loan transaction consists of providing a customer cash in exchange for the customer’s personal check or Automated Clearing House (“ACH”) authorization (in the aggregate amount of that cash plus a service fee), with an agreement to defer the presentment or deposit of that check or scheduled ACH withdrawal until the customer’s next payday, which is typically either two weeks or a month from the loan’s origination date. An auto title loan allows a customer to obtain a loan using the customer’s car as collateral for the loan, with a typical loan term of 30 days.

Unsecured Installment, Secured Installment and Open-End loans require periodic payments of principal and interest. Installment loans are fully amortized loans with a fixed payment amount due each period during the term of the loan. Open-End loans function much like a revolving line-of-credit, whereby the periodic payment is a set percentage of the customer’s outstanding loan balance, and there is no defined loan term. The loan terms for Installment loans can range up to 60 months, depending on state regulations. Installment and Open-End loans are offered as both Secured auto title loans and as Unsecured loan products. The product offerings differ by jurisdiction and are governed by the laws in each separate jurisdiction.

Current and Past-Due Loans Receivable

We classify our loans receivable as either current or past-due. Single-Pay and Open-End loans are considered past-due if a customer misses a scheduled payment, at which point the loan is charged-off to the allowance for loan losses. The charge-off of Unsecured Installment and Secured Installment loans was impacted by a change in accounting estimate in the first quarter of 2017.

Effective January 1, 2017, we modified the timeframe in which Installment loans are charged-off and made related refinements to our loss provisioning methodology. Prior to January 1, 2017, we deemed all loans uncollectible and charged-off when a customer missed a scheduled payment and the loan was considered past-due. Because of our continuing shift from Single-Pay to Installment loans and our analysis of payment patterns on early-stage versus late-stage delinquencies, we revised our estimates to consider Installment loans uncollectible when the loan has been past-due for 90 consecutive days. Consequently, past-due Installment loans remain in loans receivable, with disclosure of past-due balances, for 90 days before being charged-off against the allowance

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for loan losses. We evaluate the adequacy of the allowance for loan losses as compared to the related gross receivables balances, which include accrued interest.

The aforementioned change was treated as a change in accounting estimate that was applied prospectively effective January 1, 2017. As a result, some credit-quality metrics in 2017 may not be comparable to historical periods. Throughout the remainder of this Report, the change in estimate is referred to as “Q1 2017 Loss Recognition Change.”

Installment loans generally are considered past-due when a customer misses a scheduled payment. Loans zero to 90 days past-due are disclosed and included in gross loans receivable. We accrue interest on past-due loans until charged off. The amount of the resulting charge-off includes unpaid principal, accrued interest and any uncollected fees, if applicable. Consequently, net loss rates that include accrued interest will be higher than under the methodology applied prior to January 1, 2017.

The result of this change in estimate resulted in approximately $56.6 million of Installment loans at December 31, 2017 that remained on our balance sheet that were between one and 90 days delinquent. Additionally, the Installment loan allowance for loan losses as of December 31, 2017 of $64.1 million included an estimated allowance of $36.0 million for the Installment loans between one and 90 days delinquent.

For Single-Pay and Open-End loans, past-due loans are charged-off upon payment default and typically do not return to current for any subsequent payment activity. For Installment loans, customers with payment delinquency of 90 consecutive days are charged off. Charged-off loans are never returned to current or performing and all subsequent activity is accounted for within recoveries in the Allowance for loan losses. If a past-due Installment loan customer makes payments sufficient to bring the account current for principal plus all accrued interest or fees pursuant to the original terms of the loan contract before becoming 90 consecutive days past-due, the underlying loan balance returns to current classification.

Depending upon underlying state or provincial regulations, a borrower may be eligible for more than one outstanding loan.

Allowance for Loan Losses

Credit losses are an inherent part of outstanding loans receivable. We maintain an allowance for loan losses for loans and interest receivable at a level estimated to be adequate to absorb incurred losses based primarily on our analysis of historical loss or charge-off rates for loans containing similar risk characteristics. The allowance for losses on our Company-owned gross loans receivables reduces the outstanding gross loans receivables balance in the Consolidated Balance Sheets. The liability for estimated losses related to Loans Guaranteed by the Company under credit service organization ("CSO") programs is reported in “Credit services organization guarantee liability” in the Consolidated Balance Sheets. Increases in either the allowance or the liability, net of charge-offs and recoveries, are recorded as “Provision for losses” in the Consolidated Statements of Operations.

When establishing the allowance for loan losses, we also consider delinquency trends and any macro-economic conditions that we believe may affect portfolio losses. If a loan is deemed to be uncollectible before it is fully reserved based on information we become aware of (e.g., receipt of customer bankruptcy notice or death), we charge off such loan at that time. Qualitative factors such as the impact of new loan products, changes to underwriting criteria or lending policies, new store development or entrance into new markets, changes in jurisdictional regulations or laws, recent credit trends and general economic conditions impact management’s judgment on the overall adequacy of the allowance for loan losses. Any recoveries on loans previously charged to the allowance are credited to the allowance when collected.

The Q1 2017 Loss Recognition Change affected comparability of activity in the related allowance for loan losses. Specifically, no Unsecured or Secured Installment loans were charged-off to the allowance for loan losses in the three months ended March 31, 2017 because charge-off effectively occurs on day 91 under the revised methodology and no affected loans originated during the period reached day 91 until April 2017. Actual charge-offs and recoveries on defaulted/charged-off loans from the three months ended March 31, 2017 affected the allowance for loan losses in prospective periods. However, as discussed previously, the related net losses were recognized in the Consolidated Statements of Operations during the year ended December 31, 2017 by applying expected net loss provision rates to the related loan originations.

Additionally, during the year ended December 31, 2018, we changed our estimated allowance for loan losses for Unsecured Installment and Secured Installment gross loans receivable and for loans Guaranteed by the Company under CSO programs. This is a prospective change in estimate affected by a change in accounting principle. Prior to the change in the estimate, we utilized historic collection experience by grouping accounts receivable aging for these products to assess losses inherent in the portfolio and incurred as of the balance sheet date. Given that we now have history on performance subsequent to the Q1 2017 Loss Recognition Change, we refined the estimation process to utilize charge-off and recovery rates and estimate losses inherent in the portfolio.


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Credit Services Organization

Through our CSO programs, we act as a CSO/credit access business ("CAB") on behalf of customers in accordance with applicable state laws. We currently offer loans through CSO programs in stores and online in the state of Texas and online in the state of Ohio. As a CSO, we earn revenue by charging the customer a fee ("CSO fee") for arranging an unrelated third-party to make a loan to that customer. When a customer executes an agreement with us under our CSO programs, we agree, for a CSO fee payable to us by the customer, to provide certain services to the customer, one of which is to guarantee the customer’s obligation to repay the loan to the third-party lender. CSO fees are calculated based on the amount of the customer's outstanding loan. For CSO loans, each lender is responsible for providing the criteria by which the customer’s application is underwritten and, if approved, determining the amount of the customer loan. We in turn are responsible for assessing whether or not we will guarantee the loan. This guarantee represents an obligation to purchase specific loans if they go in to default.

In Ohio, we currently operate as a registered CSO and provide CSO services to customers who apply for and obtain Unsecured Installment loans from a third-party lender. Ohio House Bill 123 was introduced in March 2017, effectively eliminating the viability of the CSO model. In late July 2018, the Ohio legislature enacted House Bill 123 and the Governor signed the bill into law on July 30, 2018. The principal sections of the new law are scheduled to become operative on or about April 27, 2019. As a result, the Company will no longer operate as a registered CSO in Ohio. Ohio revenue for the year ended December 31, 2018 was $19.3 million on related Unsecured Installment loan balances of $5.2 million as of December 31, 2018. After loss provisions and direct costs, state level contribution from Ohio was immaterial. The Ohio Department of Commerce granted us a short-term lender's license on February 15, 2019. Under this license, we will offer an Installment loan product for a term of 120 days. Ohio customers may originate and manage their loans online via the internet or mobile application.

We currently have relationships with four unaffiliated third-party lenders for our CSO programs. We periodically evaluate the competitive terms of our unaffiliated third-party lender contracts and such evaluation may result in the transfer of volume and loan balances between lenders. The process does not require significant effort or resources outside the normal course of business and we believe the incremental cost of changing or acquiring new unaffiliated third-party lender relationships to be immaterial.

As of December 31, 2018, the maximum amount guaranteed by the Company under CSO programs was $66.9 million, compared to $65.2 million at December 31, 2017. Should we be required to pay any portion of the total amount of the loans we have guaranteed, we will attempt to recover some or all of the entire amount from the customers. We hold no collateral in respect of the guarantees.

We estimate a liability for losses associated with the guaranty provided to the CSO lenders using assumptions and methodologies similar to the allowance for loan losses, which we recognize for our consumer loans. Our liability for incurred losses on CSO loans guaranteed by the Company was $12.0 million and $17.8 million at December 31, 2018 and 2017, respectively.

CSO fees are calculated based on the amount of the customer’s outstanding loan. We comply with the applicable jurisdiction’s Credit Services Organization Act or a similar statue. These laws generally define the services that we can provide to consumers and require us to provide a contract to the customer outlining our services and related costs. For services we provide under our CSO programs we receive payments from customers on their scheduled loan repayment due dates. The CSO fee is earned ratably over the term of the loan as the customers make payments. If a loan is paid off early, no additional CSO fees are due or collected. The maximum CSO loan term is 180 days and 18 months in Texas and Ohio, respectively. During the years ended December 31, 2018 and 2017, approximately 57.3% and 53.6%, respectively, of Unsecured Installment Loans, and 54.5% and 53.6%, respectively, of Secured Installment loans originated under CSO programs were paid off prior to the original maturity date.

Since CSO loans are made by a third-party lender, we do not include them in our Consolidated Balance Sheets as loans receivable. CSO fees receivable are included in “Prepaid expense and other” in our Consolidated Balance Sheets. We receive cash from customers for these fees on their scheduled loan repayment due dates.

Variable Interest Entity

As part of our funding strategy and as part of our efforts to support our liquidity from sources other than our traditional capital market sources, we established a securitization program through Non-Recourse U.S. and Canada SPV Facilities. See Note 5, "Variable Interest Entities" for further discussion on both facilities. We entered into the Non-Recourse Canada SPV Facility during the third quarter of 2018 and fully extinguished the Non-Recourse U.S. SPV Facility during the fourth quarter of 2018. We transferred certain consumer loan receivables to a wholly-owned, bankruptcy-remote special purpose subsidiary (“VIE”) that issues term notes backed by the underlying consumer loan receivables which are serviced by another wholly-owned subsidiary.

We have the ability to direct the activities of the VIE that most significantly impact the economic performance of the entities as the servicer of the securitized loan receivables. Additionally, we have the right to receive residual payments, which exposes us

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to the potential for significant losses and returns. Accordingly, we determined that we are the primary beneficiary of the VIE and are required to consolidate them. See Note 5, "Variable Interest Entities" for further discussion of our VIEs.

Cash Flow Hedge

As foreign currency exchange rates change, translation of the financial results of the Canadian operations into U.S. Dollars will be impacted. Our operations in Canada represent a significant portion of our total operations, and as a result, a material change in foreign currency exchange rates in either country could have a significant impact on our consolidated financial position, results of operations or cash flows. From time to time, we may elect to purchase financial instruments as hedges against foreign exchange rate risks with the objective of protecting our results of operations in Canada against foreign currency fluctuations. We typically hedge anticipated cash flows between our Canadian and domestic subsidiaries.

We record derivative instruments at fair value as either an asset or liability on the Consolidated Balance Sheet. Changes in the options intrinsic value, to the extent that they are effective as a hedge, are recorded in Other Comprehensive Income (Loss). For derivatives that qualify and have been designated as cash flow or fair value hedges for accounting purposes, the changes in fair value have no net impact on earnings, to the extent the derivative is considered perfectly effective in achieving offsetting changes in fair value or cash flows attributable to the risk being hedged, until the hedged item is recognized in earnings (commonly referred to as the “hedge accounting” method).

Property and Equipment

Property and equipment is carried at cost less accumulated depreciation and amortization, except for property and equipment accounted for as part of a business combination, which is carried at fair value as of the acquisition date less accumulated depreciation and amortization. Expenditures for major additions and improvements are capitalized. Maintenance repairs and renewals, that do not materially add to the fixed asset's value or appreciably prolong its life, are charged to expense as incurred. Gains and losses on dispositions of property and equipment are included in results of operations.

The estimated useful lives for furniture, fixtures and equipment are five to seven years. The estimated useful lives for leasehold improvements are the shorter of the estimated useful life of the asset, or the term of the lease, and can vary from one year to 15 years. Depreciation and amortization are computed using the straight-line method over the estimated useful lives of the depreciable or amortizable assets.

Goodwill and Other Intangible Assets

Goodwill represents the excess of the purchase price over the fair value of the net tangible and identifiable intangible assets acquired in each business combination. In accordance with Accounting Standards Codification ("ASC") 350-20-35, Goodwill--Subsequent Measure, we perform impairment testing for goodwill and indefinite-lived intangible assets annually as of October 1st. However, we test for impairment between our annual tests if an event occurs or if circumstances change that indicate that the asset would be impaired, or, in the case of goodwill, that the fair value of a reporting unit is below its carrying value. These events or circumstances could include a significant change in the business climate, a change in strategic direction, legal factors, operating performance indicators, a change in the competitive environment, the sale or disposition of a significant portion of a reporting unit or economic outlook.

Goodwill

Goodwill is initially valued based on the excess of the purchase price of a business combination over the fair value of the acquired net assets recognized and represents the future economic benefits arising from other assets acquired that could not be individually identified and separately recognized. Intangible assets other than goodwill are initially valued at fair value. When appropriate, we utilize independent valuation experts to advise and assist us in determining the fair value of the identified intangible assets acquired in connection with a business acquisition and in determining appropriate amortization methods and periods for those intangible assets. Any contingent consideration included as part of the purchase is recognized at its fair value on the acquisition date.

Our annual impairment review for goodwill consists of performing a qualitative assessment to determine whether it is more likely than not that a reporting unit’s fair value is less than its carrying amount as a basis for determining whether or not further testing is required. We may elect to bypass the qualitative assessment and proceed directly to the two-step process, for any reporting unit, in any period. We can resume the qualitative assessment for any reporting unit in any subsequent period. If we determine, on the basis of qualitative factors, that it is more likely than not that the fair value of the reporting unit is less than the carrying amount, we will then apply a two-step process of (i) determining the fair value of the reporting unit and (ii) comparing it to the carrying value of the net assets allocated to the reporting unit. When performing the two-step process, if the fair value of the reporting unit exceeds it carrying value, no further analysis or write-down of goodwill is required. In the event the estimated fair

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value of a reporting unit is less than the carrying value, we recognize an impairment loss equal to such excess, which could significantly and adversely impact reported results of operations and stockholders’ equity.

During the fourth quarter of 2018, we performed the qualitative assessment for our U.S. and Canada reporting units. Management concluded that the estimated fair values of these two reporting units were greater than their respective carrying values. As such, no further analysis was required for these reporting units. Refer to Note 4, "Goodwill and Intangibles" for further information.

During the fourth quarter of 2017, we performed the qualitative assessment for our U.S. and Canada reporting units. Management concluded that the estimated fair values of these two reporting units were greater than their respective carrying values. As such, no further analysis was required for these reporting units.

During the fourth quarter of 2016, we performed the first step of the two-step process and determined that the implied fair value of our reporting units exceeded their respective carrying values, and therefore, the second step was not performed and no further analysis or write-down of goodwill was required.

Other Intangible Assets

Our identifiable intangible assets, resulting from business combinations and internally developed software, consist of trade names, customer relationships, computer software, provincial licenses, franchise agreements and positive leasehold interests.

We apply the guidance under ASC 350-40, Internal Use Software ("ASC 350-40"), to software that is purchased or internally developed. Under ASC 350-40, eligible internal and external costs incurred for the development of computer software applications, as well as for upgrades and enhancements that result in additional functionality of the applications, are capitalized to "Other Intangible Assets" in the Consolidated Balance Sheets. Internal and external training and maintenance costs are charged to expense as incurred or over the related service period. When a software application is placed in service, we begin amortizing the related capitalized software costs using the straight-line method over its estimated useful life, which ranges from three to 10 years.

The “Cash Money” trade name was determined to be an intangible asset with an indefinite life. Intangible assets with indefinite lives are not amortized, but instead are tested annually for impairment and reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset might not be recoverable. Impairment of identifiable intangible assets with indefinite lives occurs when the fair value of the asset is less than its carrying amount. If deemed impaired, the asset’s carrying amount is reduced to its estimated fair value. See Note 4, "Goodwill and Intangibles" for further information.

Our finite lived intangible assets are amortized over their estimated economic benefit period, generally from three to 10 years. We review our intangible assets for impairment annually in the fourth quarter or whenever events or changes in circumstances have indicated that the carrying amount of these assets might not be recoverable. If we were to determine that events and circumstances warrant a change to the estimate of an identifiable intangible asset’s remaining useful life, then the remaining carrying amount of the identifiable intangible asset would be amortized prospectively over that revised remaining useful life. Additionally, information resulting from our annual assessment, or other events and circumstances, may indicate that the carrying value of one or more identifiable intangible assets is not recoverable which would result in recognition of an impairment charge. There were no changes in events or circumstances related to our continuing operations that caused us to review our finite lived intangible assets for impairment in 2017 or 2018. See Note 4, "Goodwill and Intangibles" for further information.

Business Combination Accounting

We have acquired businesses in the past, and we may acquire additional businesses in the future. Business combination accounting requires that we determine the fair value of all assets acquired, including identifiable intangible assets, liabilities assumed and contingent consideration issued in a business combination. The cost of the acquisition is allocated to these assets and liabilities in amounts equal to the estimated fair value of each asset and liability, and any remaining acquisition cost is classified as goodwill. This allocation process requires extensive use of estimates and assumptions, including estimates of future cash flows to be generated by the acquired assets. We engage third-party appraisal firms to assist in fair value determination when appropriate. Our acquisitions may also include contingent consideration, or earn-out provisions, which provide for additional consideration to be paid to the seller if certain conditions are met in the future. These earn-out provisions are estimated and recognized at fair value at the acquisition date based on projected earnings or other financial metrics over specified future periods. These estimates are reviewed during each subsequent reporting period and adjusted based upon actual results. Acquisition-related costs for potential and completed acquisitions are expensed as incurred and included in corporate expense in the Consolidated Statements of Operations.


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Deferred Financing Costs

Deferred financing costs consist of debt issuance costs incurred in obtaining financing. These costs are presented in the Consolidated Balance Sheets as a direct reduction from the carrying amount of associated debt, consistent with discounts or premiums. The effective interest rate method is used to amortize the deferred financing costs over the life of the notes and the straight-line method is used to amortize the deferred financing costs of the Non-Recourse Canada SPV facility.

Financial Instruments

The carrying amounts reflected in the Consolidated Balance Sheets for cash, restricted cash, loans receivable, borrowings under credit facilities and accounts payable approximate fair value due to their short maturities and applicable interest rates. The outstanding borrowings under our credit facilities are variable interest rate debt instruments and their fair value approximates their carrying value due to the borrowing rates currently available to us for debt with similar terms.

Deferred Rent

We have entered into operating leases for store locations and corporate offices, some of which contain provisions for future rent increases or periods in which rent payments are reduced (abated). In accordance with US GAAP, we record monthly rent expense equal to the total of the payments due over the lease term, divided by the number of months of the lease term. The difference between rent expense recorded and the amount paid is charged to "Deferred rent" in the Consolidated Balance Sheets.

Advertising Costs

Advertising costs are expensed as incurred.

Share-Based Compensation

We account for share-based compensation expense for awards to our employees and directors at the estimated fair value on the grant date. We determine the fair value of stock option grants using the Black-Scholes option pricing model, which requires us to make several assumptions including, but not limited to, the risk-free interest rate and the expected volatility of publicly-traded stocks in the financial services industry. Our expected option term is calculated using the average of the vesting period and the original contractual term. For restricted stock units, the value of the award is calculated using the closing market price of our common stock on the grant date. We recognize the estimated fair value of share-based awards as compensation expense on a straight-line basis over the vesting period. We account for forfeitures as they occur for all share-based awards.

Under the provisions of ASC 718, Compensation - Stock Compensation, we may choose, upon vesting of employees' RSUs, to return shares of common stock underlying the vested RSUs to us in satisfaction of employees' tax withholding obligations (collectively, "net-share settlements") rather than requiring shares of common stock to be sold on the open market to satisfy these tax withholding obligations. The total number of shares of common stock returned to us is based on the closing price of our common stock on the applicable vesting date. These net-share settlements reduced the number of shares of common stock that would have otherwise been outstanding on the open market, and the cash we paid to satisfy the employee portion of the tax withholding obligations are reflected as a reduction to "Paid-in capital" in our Consolidated Statements of Changes in Equity.

Income Taxes

A deferred tax asset or liability is recognized for the anticipated future tax consequences of temporary differences between the tax basis of assets or liabilities and their reported amounts in the financial statements and for operating loss and tax credit carryforwards. A valuation allowance is provided when, in the opinion of management, it is more likely than not that some portion or all of a deferred tax asset will not be realized. Realization of the deferred tax assets is dependent on our ability to generate sufficient future taxable income and, if necessary, execution of our tax planning strategies. In the event we determine that future taxable income, taking into consideration tax planning strategies, may not generate sufficient taxable income to fully realize net deferred tax assets, we may be required to establish or increase valuation allowances by a charge to income tax expense in the period such a determination is made, which may have a material impact on our Consolidated Statements of Operations. We measure deferred tax assets and liabilities using enacted tax rates expected to apply to taxable income in the years in which we expect those temporary differences to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date and it may have a material impact on our Consolidated Statements of Operations.

We follow accounting guidance which prescribes a comprehensive model for how companies should recognize, measure, present, and disclose in their financial statements uncertain tax positions taken or expected to be taken on a tax return. Under this guidance,

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tax positions are initially recognized in the financial statements when it is more likely than not that the position will be sustained upon examination by the tax authorities. Such tax positions are initially and subsequently measured as the largest amount of tax benefit that is greater than 50% likely of being realized upon ultimate settlement with the tax authority assuming full knowledge of the position and all relevant facts. Application of this guidance requires numerous estimates based on available information. We consider many factors when evaluating and estimating our tax positions and tax benefits, and our recognized tax positions and tax benefits may not accurately anticipate actual outcomes. As we obtain additional information, we may need to adjust our recognized tax positions and tax benefits. For additional information related to uncertain tax positions, see Note 12, "Income Taxes."

Foreign Currency Translation

The Canadian dollar is considered the functional currency for our operations in Canada. All balance sheet accounts are translated into U.S. dollars ("USD") at the exchange rate at each period end. The Statements of Operations are translated at the average rates of exchange for the period. We have determined that certain of our intercompany balances are long-term in nature, and therefore, currency translation adjustments related to those accounts are recorded as a component of "Accumulated other comprehensive (loss)" in the Statements of Stockholders' Equity. For intercompany balances that are settled on a regular basis, currency translation adjustments related to those accounts are recorded as a component of "Other, net" in the Consolidated Statements of Operations.

Recently Adopted Accounting Pronouncements

In May 2017, the Financial Accounting Standards Board ("FASB") issued ASU 2017-09, Compensation - Stock Compensation (Topic 718): Scope of Modification Accounting ("ASU 2017-09"). Under modification accounting, an entity is required to re-value its equity awards each time there is a modification to the terms of the awards. The provisions in ASU 2017-09 provide guidance about which changes to the terms or conditions of a share-based payment award require an entity to account for the effects of a modification, unless certain conditions are met. The amendments in this update were effective for all entities for annual periods, and interim periods therein, beginning after December 15, 2017. ASU 2017-09 was effective for all entities for annual periods, and interim periods therein, as of January 1, 2018. The adoption of this amendment did not have a material impact on our Consolidated Financial Statements.

In January 2017, the FASB issued ASU 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment ("ASU 2017-04"). ASU 2017-04 simplified the goodwill impairment test by eliminating Step 2 of the test which requires an entity to compute the implied fair value of goodwill. Instead, an entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value, and is limited to the amount of total goodwill allocated to that reporting unit. Under ASU 2017-04, an entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The provisions of ASU 2017-04 are effective for a public entity's annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. Early adoption is permitted. We adopted ASU 2017-04 in the fourth quarter of 2018. Refer to Note 4, "Goodwill and Intangibles" for further information.

In January 2017, the FASB issued ASU 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a Business ("ASU 2017-01"). ASU 2017-01 narrows the definition of a business and provides a framework that gives an entity a basis for making reasonable judgments about whether a transaction involves an asset or a business and provides a screen to determine when a set (an integrated set of assets and activities) is not a business. The screen requires a determination that when substantially all of the fair value of the gross assets acquired is concentrated in a single identifiable asset or a group of similar identifiable assets, the set is not a business. If the screen is not met, ASU 2017-01 (i) requires that to be considered a business, a set must include, at a minimum, an input and a substantive process that together significantly contribute to the ability to create output and (ii) removes the evaluation of whether a market participant could replace missing elements. The amendments provide a framework to assist entities in evaluating whether both an input and a substantive process are present. Upon our loss of emerging growth company status, we adopted this guidance during the third quarter of 2018. The adoption of ASU 2017-01 did not have a material impact on our Consolidated Financial Statements.

In November 2016, the FASB issued ASU 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash ("ASU 2016-18"). ASU 2016-18 requires that a statement of cash flows explain the change during the period in the total of cash, cash equivalents and amounts generally described as restricted cash or restricted cash equivalents. As a result, amounts generally described as restricted cash and restricted cash equivalents should be included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows. The adoption should be applied using a retrospective transition method to each period presented. Upon our loss of emerging growth company status, we adopted this guidance during the third quarter of 2018. The adoption of ASU 2016-18 resulted in a decrease of $4.0 million and an increase of $3.1 million in net cash used in investing activities, primarily related to continuing operations, as well as an increase of $0.3

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million and a decrease of $0.8 million in the effect of exchange rates on cash for the years ended December 31, 2017 and 2016, respectively.

In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows (Topic 230): Classification of Certain Cash Receipts and Cash Payments (a consensus of the Emerging Issues Task Force) (“ASU 2016-15”). The amendments in ASU 2016-15 provide guidance on eight specific cash flow issues, including debt prepayment or debt extinguishment costs, contingent consideration payments made after a business combination, distributions received from equity method investees and beneficial interests in securitization transactions. Upon our loss of emerging growth company status, we adopted this guidance during the third quarter of 2018. The adoption of ASU 2016-15 did not have a material impact on our Consolidated Statement of Cash Flows as we have historically presented debt prepayment and extinguishment costs as outflows from financing activities and we had no other material cash flows impacted by the guidance.

In March 2016, the FASB issued ASU 2016-09, Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting ("ASU 2016-09"). ASU 2016-09 simplifies several aspects of the accounting for share-based payment award transactions and their presentation in the financial statements. The new guidance will require all income tax effects of awards to be recognized in the statement of operations when the awards vest or are settled, eliminating APIC pools. The guidance will also require companies to elect whether to account for forfeitures of share-based payments by (i) recognizing forfeitures of awards as they occur (e.g., when an award does not vest because the employee leaves the company) or (ii) estimating the number of awards expected to be forfeited and adjusting the estimate when it is likely to change, as was required prior to the issuance of ASU 2016-09. We adopted the guidance after the loss of emerging growth company status in the third quarter of 2018. The adoption of ASU 2016-09 did not have a material impact on our Consolidated Financial Statements.

In January 2016, the FASB issued ASU 2016-01, Financial Instruments-Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities (“ASU 2016-01”) which requires (i) equity investments (except those accounted for under the equity method of accounting, or those that result in consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income, (ii) public entities to use the exit price notion when measuring the fair value of financial instruments for disclosure purposes and (iii) separate presentation of financial assets and financial liabilities by measurement category and form of financial asset (i.e., securities or loans and receivables). ASU 2016-01 eliminates the requirement to disclose the method(s) and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments measured at amortized cost. Upon our loss of emerging growth company status, we adopted this guidance during the third quarter of 2018. The adoption of ASU 2016-01 did not have a material impact on our Consolidated Financial Statements.

In November 2015, the FASB issued ASU No. 2015-17, Income Taxes (Topic 740): Balance Sheet Classification of Deferred Taxes (“ASU 2015-17”). ASU 2015-07 eliminates the requirement for organizations to present deferred tax liabilities and assets as current and noncurrent in a classified balance sheet. Instead, organizations will be required to classify all deferred tax assets and liabilities as noncurrent. Upon our loss of emerging growth company status, we adopted this guidance during the third quarter of 2018. The adoption of ASU 2015-17 did not have a material impact on our Consolidated Financial Statements.

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606) (“ASU 2014-09”), which amended the existing accounting standards for revenue recognition. ASU 2014-09 establishes principles for recognizing revenue upon the transfer of promised goods or services to customers in an amount that reflects the expected consideration received in exchange for those goods or services. In addition to ASU 2014-09, the FASB issued the following ASUs updating the topic:

In December 2016, ASU No. 2016-20, Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers
In May 2016, ASU No. 2016-12 , Revenue from Contracts with Customers (Topic 606): Narrow-Scope Improvements and Practical Expedients
In April 2016, ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606): Identifying Performance Obligations and Licensing
In March 2016, ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606): Principal versus Agent Considerations (Reporting Revenue Gross versus Net).
In August 2015, ASU No. 2015-14, Revenue from Contracts with Customers (Topic 606): Deferral of the Effective Date

We adopted the provisions of Topic 606 during third quarter of 2018, which supersedes the revenue recognition requirements in ASC 605, Revenue Recognition (Topic 605). Topic 606 requires entities to recognize revenue when control of the promised goods or services is transferred to customers at an amount that reflects the consideration to which the entity expects to be entitled to in exchange for those goods or services. Most of our revenue is generated from interest or through servicing of financial contracts, both of which are excluded from the scope of ASU 2014-09. As a result, the standard did not have a material impact on our Condensed Financial Statements and we have made no adjustments to retained earnings or prior comparative periods.

71

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)


Recently Issued Accounting Pronouncements Not Yet Adopted

In February 2016, the FASB established Topic 842, Leases, by issuing ASU No. 2016-02, which requires lessees to recognize leases on-balance sheet and disclose key information about leasing arrangements. Topic 842 was subsequently amended by ASU No. 2018-01, Land Easement Practical Expedient for Transition to Topic 842; ASU No. 2018-10, Codification Improvements to Topic 842, Leases; and ASU No. 2018-11, Targeted Improvements. The new standard establishes a right-of-use model ("ROU") that requires a lessee to recognize a ROU asset and lease liability on the balance sheet for all leases with a term longer than 12 months. Leases are to be classified as finance or operating, with classification affecting the pattern and classification of expense recognition in the statement of operations.

The new standard is effective for us on January 1, 2019. A modified retrospective transition approach is required, applying the new standard to all leases existing at the date of initial application. An entity may choose to use either (i) its effective date or (ii) the beginning of the earliest comparative period presented in the financial statements as its date of initial application. If an entity chooses the second option, the transition requirements for existing leases also apply to leases entered into between the date of initial application and the effective date. The entity must also recast its comparative period financial statements and provide the disclosures required by the new standard for the comparative periods. We adopted the new standard on January 1, 2019 and will use that date as our date of initial application. Consequently, financial information will not be updated and the disclosures required under the new standard will not be provided for dates and periods before January 1, 2019.

The new standard provides a number of optional practical expedients in transition. We expect to elect the ‘package of practical expedients,’ which permits us not to reassess under the new standard our prior conclusions about lease identification, lease classification and initial direct costs. We do not expect to elect the use-of-hindsight or, as it is not applicable to us, the practical expedient pertaining to land easements.

We expect that this standard will have a material effect on our financial statements. While we are in the process of assessing all of the effects of adoption, we believe the most significant effects relate to (i) the recognition of new ROU assets and lease liabilities on our balance sheet for our real estate operating leases; and (ii) providing significant new disclosures about our leasing activities.
 
Upon adoption, we expect to recognize additional operating liabilities ranging from $150.0 million to $160.0 million and a corresponding ROU asset in the range of $142.0 million to $152.0 million based on the expected present value of the remaining minimum rental payments as determined under current leasing standards for existing operating leases.

In August 2018, the FASB issued ASU 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract (“ASU 2018-15”). ASU 2018-15 requires implementation costs incurred by customers in cloud computing arrangements to be deferred over the noncancellable term of the cloud computing arrangements plus any optional renewal periods (i) that are reasonably certain to be exercised by the customer or (ii) for which exercise of the renewal option is controlled by the cloud service provider. ASU 2018-15 is effective for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years, with early adoption permitted. The standard can be adopted either using the prospective or retrospective transition approach. We are currently assessing the impact that adoption of ASU 2018-15 will have on our Consolidated Financial Statements.

In August 2018, the FASB issued ASU No. 2018-13, Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”), which amends ASC 820, Fair Value Measurement. ASU 2018-13 modifies the disclosure requirements for fair value measurements by removing, modifying or adding certain disclosures. The provisions of ASU 2018-13 are effective for all entities for fiscal years beginning after December 15, 2019, and interim periods therein. Early adoption is permitted. An entity is permitted to early adopt any removed or modified disclosures upon issuance of ASU 2018-13 and delay adoption of the additional disclosures until their effective date. The removed and modified disclosures will be adopted on a retrospective basis and the new disclosures will be adopted on a prospective basis. We are currently assessing the impact that adoption of ASU 2018-13 will have on our Consolidated Financial Statements.

In February 2018, the FASB issued ASU 2018-02, Income Statement - Reporting Comprehensive Income (Topic 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive income ("ASU 2018-02"). Current US GAAP requires deferred tax liabilities and assets to be adjusted for the effect of a change in tax laws or rates with the effect included in income from continuing operations in the period the change is enacted, including items of other comprehensive income for which the related tax effects are presented in other comprehensive income (“stranded tax effects”). ASU 2018-02 allows, but does not require, companies to reclassify stranded tax effects caused by the Tax Cuts and Jobs Act of 2017 (the "2017 Tax Act") from accumulated other comprehensive income to retained earnings. Additionally, ASU 2018-02 requires new disclosures by all companies, whether they opt to do the reclassification or not. The provisions of ASU 2018-02 are effective for all entities for fiscal years beginning after December 15, 2018, and interim periods within those fiscal years. Early adoption is permitted. Companies

72

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

should apply the proposed amendments either in the period of adoption or retrospectively to each period (or periods) in which the effect of the change in the U.S. federal corporate income tax rate in the 2017 Tax Act is recognized. We do not expect that the adoption of this guidance will have a material impact on our Consolidated Financial Statements.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” ("ASU 2016-13"). ASU 2016-13 modifies the impairment model to utilize an expected loss methodology in place of the currently used incurred loss methodology, which will result in the more timely recognition of losses. ASU 2016-13 will be effective for public companies for fiscal years beginning after December 15, 2019 and interim periods therein. We are assessing the impact of ASU 2016‑13, which could lead to an increase in the allowance for credit losses.

NOTE 2 – PREPAID EXPENSES AND OTHER

Components of Prepaid expenses and other assets were as follows:
(in thousands)
December 31, 2018
 
December 31, 2017
Settlements and collateral due from third-party lenders (Note 1)
$
17,205

 
$
17,943

Fees receivable for third-party loans
13,771

 
15,059

Prepaid expenses
6,456

 
6,505

Other assets
6,156

 
1,866

Total
$
43,588

 
$
41,373


NOTE 3 – PROPERTY AND EQUIPMENT

The classification of property and equipment was as follows:
(in thousands)
December 31, 2018
 
December 31, 2017
Leasehold improvements
$
126,903

 
$
125,886

Furniture, fixtures and equipment
34,896

 
34,074

Property and equipment, gross
161,799

 
159,960

Accumulated depreciation
(85,049
)
 
(74,409
)
Property and equipment, net
$
76,750

 
$
85,551


Depreciation expense for continuing operations was $15.6 million, $16.1 million and $14.5 million for the years ended December 31, 2018, 2017 and 2016, respectively.

NOTE 4 – GOODWILL AND INTANGIBLES

The change in the carrying amount of goodwill by operating segment for the years ended December 31, 2018 and 2017 was as follows:
(in thousands)
U.S.
 
Canada
 
Total
Goodwill at December 31, 2016
$
91,131

 
$
28,541

 
$
119,672

Foreign currency translation - 2017

 
1,975

 
1,975

Goodwill at December 31, 2017
91,131

 
30,516

 
121,647

Foreign currency translation - 2018

 
(2,366
)
 
(2,366
)
Goodwill at December 31, 2018
$
91,131

 
$
28,150

 
$
119,281



73

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Identifiable intangible assets consisted of the following:
 
 
 
December 31, 2018
 
December 31, 2017
(dollars in thousands)
Weighted-Average Remaining Life (Years)
 
Gross
Carrying
Amount(1)
 
Accumulated
Amortization(1)
 
Gross
Carrying
Amount(1)
 
Accumulated
Amortization(1)
Trade name
7.2
 
$
21,370

 
$
(6
)
 
$
23,165

 
$
(14
)
Customer relationships
0.3
 
18,299

 
(17,643
)
 
19,082

 
(17,272
)
Computer software
10.0
 
24,031

 
(16,267
)
 
18,680

 
(14,974
)
Balance, end of year

 
$
63,700

 
$
(33,916
)
 
$
60,927

 
$
(32,260
)
(1) Represents only assets that have not been fully amortized.

Our identifiable intangible assets are amortized using the straight-line method over the estimated remaining useful lives, except for the Cash Money trade name intangible asset that has a combined carrying amount of $21.3 million, which was determined to have an indefinite life and is not amortized. The estimated useful lives for our other intangible assets range from 1 to 10 years. Aggregate amortization expense related to identifiable intangible assets was $2.7 million, $2.4 million and $3.5 million for the years ended December 31, 2018, 2017 and 2016, respectively.

The following table outlines the estimated future amortization expense related to intangible assets held at December 31, 2018:
(in thousands)
Year Ending December 31,
2019
$
2,373

2020
1,041

2021
483

2022
253

2023
253


NOTE 5 - VARIABLE INTEREST ENTITIES

In 2016, we closed the Non-Recourse U.S. SPV facility, whereby certain loan receivables were sold to wholly-owned, bankruptcy-remote special purpose subsidiaries ("VIEs") and additional debt was incurred through the ABL facility and the Non-Recourse U.S. SPV facility that was collateralized by these underlying loan receivables. This facility was extinguished in October 2018 as a result of the issuance of the 8.25% Senior Secured Notes (see Note 10, "Long-Term Debt" for further discussion).

In August 2018, we closed a second financing facility, the Non-Recourse Canada SPV facility, whereby certain loan receivables were sold to wholly-owned VIEs and additional debt was incurred through the ABL facility and the Non-Recourse Canada SPV facility that was collateralized by these underlying loan receivables.

We have determined that we are the primary beneficiary of the VIEs and are required to consolidate them. We include the assets and liabilities related to the VIEs in our Consolidated Financial Statements. As required, we parenthetically disclose on our Consolidated Balance Sheets the VIEs’ assets that can only be used to settle the VIEs' obligations and liabilities if the VIEs’ creditors have no recourse against our general credit.


74

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

The carrying amounts of consolidated VIEs' assets and liabilities associated with our special purpose subsidiaries were as follows:
(in thousands)
December 31, 2018(1)
 
December 31, 2017(1)
Assets
 
 
 
Restricted cash
$
12,840

 
$
6,871

Loans receivable less allowance for loan losses
136,187

 
167,706

Total Assets
$
149,027

 
$
174,577

Liabilities
 
 
 
Accounts payable and accrued liabilities
$
4,980

 
$
12

Deferred revenue
40

 

Accrued interest
831

 
1,266

Long-term debt
107,479

 
120,402

Total Liabilities
$
113,330

 
$
121,680

(1) VIE balances as of December 31, 2018 reflect the Non-Recourse Canada SPV facility whereas December 31, 2017 balances reflect the Non-Recourse U.S. SPV facility.

NOTE 6 – LOANS RECEIVABLE AND REVENUE

Unsecured and Secured Installment revenue includes interest income and non-sufficient-funds or returned-items fees on late or defaulted payments on past-due loans (collectively, “late fees”). Late fees comprise less than 1.0% of Installment revenues.
Open-End revenues include interest income on outstanding revolving balances and other usage or maintenance fees as permitted by underlying statutes.
Single-Pay revenues represent deferred presentment or other fees as defined by the underlying state, provincial or national regulations.
The following table summarizes revenue by product:
 
Year Ended December 31,
(in thousands)
2018
2017
2016
Unsecured Installment
$
523,282

$
454,758

$
319,603

Secured Installment
110,677

100,981

81,453

Open-End
141,963

73,496

66,945

Single-Pay
218,992

255,170

291,388

Ancillary
50,159

39,732

35,487

   Total revenue
$
1,045,073

$
924,137

$
794,876


The following tables summarize Loans receivable by product and the related delinquent loans receivable at December 31, 2018:
 
 
December 31, 2018
(in thousands)
 
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Total
Current loans receivable
 
$
80,823

$
141,318

$
75,583

$
207,333

$
505,057

Delinquent loans receivable
 

49,085

17,389


66,474

   Total loans receivable
 
80,823

190,403

92,972

207,333

571,531

Less: allowance for losses
 
(4,189
)
(37,716
)
(12,191
)
(19,901
)
(73,997
)
Loans receivable, net
 
$
76,634

$
152,687

$
80,781

$
187,432

$
497,534



75

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

 
 
December 31, 2018
(in thousands)
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 



0-30 days past-due
 
$
17,848

$
7,870

$
25,718

31-60 days past-due
 
14,705

4,725

19,430

61-90 days past-due
 
16,532

4,794

21,326

Total delinquent loans receivable
 
$
49,085

$
17,389

$
66,474


The following tables summarize Loans receivable by product and the related delinquent loans receivable at December 31, 2017:
 
 
December 31, 2017
(in thousands)
 
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Total
Current loans receivable
 
$
94,528

$
140,991

$
73,165

$
47,949

$
356,633

Delinquent loans receivable
 

40,597

16,017


56,614

   Total loans receivable
 
94,528

181,588

89,182

47,949

413,247

Less: allowance for losses
 
(5,204
)
(39,025
)
(13,472
)
(6,426
)
(64,127
)
Loans receivable, net
 
$
89,324

$
142,563

$
75,710

$
41,523

$
349,120


 
 
December 31, 2017
(in thousands)
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 
 
 
 
0-30 days past-due
 
$
16,657

$
8,116

$
24,773

31-60 days past-due
 
11,543

3,628

15,171

61-90 days past-due
 
12,397

4,273

16,670

Total delinquent loans receivable
 
$
40,597

$
16,017

$
56,614


Prior to January 1, 2017, we deemed all loans uncollectible and charged-off when a customer missed a scheduled payment and the loan was considered past-due. See Note 1, "Summary of Significant Accounting Policies and Nature of Operations" for a discussion of the Q1 2017 Loss Recognition Change. This change in estimate resulted in approximately $56.6 million of Installment loans at December 31, 2017 that remained on our balance sheet that were between 1 and 90 days delinquent. Additionally, the Installment allowance for loan losses as of December 31, 2017 of $64.1 million included an estimated allowance of $36.0 million for the Installment loans between one and 90 days delinquent.

The following tables summarize loans guaranteed by us under our CSO programs and the related delinquent receivables at December 31, 2018:
 
 
December 31, 2018
(in thousands)
 
Unsecured Installment
Secured Installment
Total
Current loans receivable guaranteed by the Company
 
$
65,743

$
2,504

$
68,247

Delinquent loans receivable guaranteed by the Company
 
11,708

446

12,154

Total loans receivable guaranteed by the Company
 
77,451

2,950

80,401

Less: Liability for losses on CSO lender-owned consumer loans
 
(11,582
)
(425
)
(12,007
)
Loans receivable guaranteed by the Company, net
 
$
65,869

$
2,525

$
68,394



76

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

 
 
December 31, 2018
(in thousands)
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 
 
 
 
0-30 days past-due
 
$
9,684

$
369

$
10,053

31-60 days past-due
 
1,255

48

1,303

61-90 days past-due
 
769

29

798

Total delinquent loans receivable
 
$
11,708

$
446

$
12,154


The following table summarizes loans guaranteed by us under our CSO programs at December 31, 2017:
 
 
December 31, 2017
(in thousands)
 
Unsecured Installment
Secured Installment
Total
Current loans receivable guaranteed by the Company
 
$
62,676

$
3,098

$
65,774

Delinquent loans receivable guaranteed by the Company
 
12,480

537

13,017

Total loans receivable guaranteed by the Company
 
75,156

3,635

78,791

Less: Liability for losses on CSO lender-owned consumer loans
 
(17,073
)
(722
)
(17,795
)
Loans receivable guaranteed by the Company, net
 
$
58,083

$
2,913

$
60,996


 
 
December 31, 2017
(in thousands)
 
Unsecured Installment
Secured Installment
Total
Delinquent loans receivable
 
 
 
 
0-30 days past-due
 
$
10,477

$
459

$
10,936

31-60 days past-due
 
1,364

41

1,405

61-90 days past-due
 
639

37

676

Total delinquent loans receivable
 
$
12,480

$
537

$
13,017


The following table summarizes activity in the allowance for loan losses during the year ended December 31, 2018:
 
Year Ended December 31, 2018
(dollars in thousands)
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
5,204

$
39,025

$
13,472

$
6,426

$

$
64,127

Charge-offs
(164,342
)
(141,963
)
(46,996
)
(113,150
)
(5,913
)
(472,364
)
Recoveries
115,118

20,175

10,041

41,457

3,603

190,394

Net charge-offs
(49,224
)
(121,788
)
(36,955
)
(71,693
)
(2,310
)
(281,970
)
Provision for losses
48,575

120,469

35,674

86,299

2,310

293,327

Effect of foreign currency translation
(366
)
10


(1,131
)

(1,487
)
Balance, end of period
$
4,189

$
37,716

$
12,191

$
19,901

$

$
73,997

Allowance for loan losses as a percentage of gross loan receivables
5.2
%
19.8
%
13.1
%
9.6
%
N/A

12.9
%


77

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

The following table summarizes activity in the liability for losses on CSO lender-owned consumer loans during the year ended December 31, 2018:
 
Year Ended December 31, 2018
(in thousands)
Unsecured Installment
Secured Installment
Total
Balance, beginning of period
$
17,073

$
722

$
17,795

Charge-offs
(165,266
)
(4,469
)
(169,735
)
Recoveries
32,341

3,333

35,674

Net charge-offs
(132,925
)
(1,136
)
(134,061
)
Provision for losses
127,434

839

128,273

Balance, end of period
$
11,582

$
425

$
12,007


The following table summarizes activity in the allowance for loan losses and the liability for losses on CSO lender-owned consumer loans, in total, during the year ended December 31, 2018:
 
Year Ended December 31, 2018
(in thousands)
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
5,204

$
56,098

$
14,194

$
6,426

$

$
81,922

Charge-offs
(164,342
)
(307,229
)
(51,465
)
(113,150
)
(5,913
)
(642,099
)
Recoveries
115,118

52,516

13,374

41,457

3,603

226,068

Net charge-offs
(49,224
)
(254,713
)
(38,091
)
(71,693
)
(2,310
)
(416,031
)
Provision for losses
48,575

247,903

36,513

86,299

2,310

421,600

Effect of foreign currency translation
(366
)
10


(1,131
)

(1,487
)
Balance, end of period
$
4,189

$
49,298

$
12,616

$
19,901

$

$
86,004


The following table summarizes activity in the allowance for loan losses during the year ended December 31, 2017:
 
Year Ended December 31, 2017
(dollars in thousands)
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
4,962

$
16,012

$
10,737

$
5,179

$

$
36,890

Charge-offs
(177,656
)
(79,507
)
(30,005
)
(39,752
)
(5,251
)
(332,171
)
Recoveries
118,610

15,224

9,517

18,734

3,288

165,373

Net charge-offs
(59,046
)
(64,283
)
(20,488
)
(21,018
)
(1,963
)
(166,798
)
Provision for losses
59,294

86,947

23,223

22,254

1,963

193,681

Effect of foreign currency translation
(6
)
349


11


354

Balance, end of period
$
5,204

$
39,025

$
13,472

$
6,426

$

$
64,127

Allowance for loan losses as a percentage of gross loan receivables
5.5
%
21.5
%
15.1
%
13.4
%
N/A

15.5
%


78

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

The following table summarizes activity in the liability for losses on CSO lender-owned consumer loans during the year ended December 31, 2017:
 
Year Ended December 31, 2017
(in thousands)
Single-Pay
Unsecured Installment
Secured Installment
Total
Balance, beginning of period
$
274

$
15,630

$
1,148

$
17,052

Charge-offs
(2,121
)
(141,429
)
(10,551
)
(154,101
)
Recoveries
1,335

30,230

4,394

35,959

Net charge-offs
(786
)
(111,199
)
(6,157
)
(118,142
)
Provision for losses
512

112,642

5,731

118,885

Balance, end of period
$

$
17,073

$
722

$
17,795


The following table summarizes activity in the allowance for loan losses and the liability for losses on CSO lender-owned consumer loans, in total, during the year ended December 31, 2017:
 
Year Ended December 31, 2017
(in thousands)
Single-Pay
Unsecured Installment
Secured Installment
Open-End
Other
Total
Balance, beginning of period
$
5,236

$
31,642

$
11,885

$
5,179

$

$
53,942

Charge-offs
(179,777
)
(220,936
)
(40,556
)
(39,752
)
(5,251
)
(486,272
)
Recoveries
119,945

45,454

13,911

18,734

3,288

201,332

Net charge-offs
(59,832
)
(175,482
)
(26,645
)
(21,018
)
(1,963
)
(284,940
)
Provision for losses
59,806

199,589

28,954

22,254

1,963

312,566

Effect of foreign currency translation
(6
)
349


11


354

Balance, end of period
$
5,204

$
56,098

$
14,194

$
6,426

$

$
81,922


NOTE 7 – CREDIT SERVICES ORGANIZATION
The CSO fee receivable amounts under our CSO programs were $14.3 million and $14.5 million at December 31, 2018 and December 31, 2017, respectively. As noted, we bear the risk of loss through our guarantee to purchase any defaulted customer loans from the lenders. The terms of these loans range from six to 18 months. This guarantee represents an obligation to purchase specific loans that go into default. (See Note 1, "Significant Accounting Policies and Nature of Operations" for a description of our accounting policies). As of December 31, 2018 and December 31, 2017, the maximum amount payable under all such guarantees was $66.9 million and $65.2 million, respectively. If we are required to pay any portion of the total amount of the loans we have guaranteed, we will attempt to recover some or the entire amount from the customers. We hold no collateral in respect of the guarantees. We estimate a liability for losses associated with the guaranty provided to the CSO lenders using assumptions and methodologies similar to the allowance for loan losses, which we recognize for our consumer loans. Our liability for incurred losses on CSO loans guaranteed by the Company was $12.0 million and $17.8 million at December 31, 2018 and December 31, 2017, respectively.

We have placed $17.2 million and $17.9 million in collateral accounts for the lenders at December 31, 2018 and December 31, 2017, respectively, which is reflected in "Prepaid expenses and other" in the Consolidated Balance Sheets. The balances required to be maintained in these collateral accounts vary by lender but are typically based on a percentage of the outstanding loan balances held by the lender. The percentage of outstanding loan balances required for collateral is negotiated between us and each such lender.


79

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

NOTE 8 – ACCOUNTS PAYABLE AND ACCRUED LIABILITIES
Components of Accounts payable and accrued liabilities were as follows:
 
December 31,
 
December 31,
(in thousands)
2018
 
2017
Trade accounts payable
$
24,463

 
$
21,534

Money orders payable
7,822

 
8,131

Accrued taxes, other than income taxes
944

 
562

Accrued payroll and fringe benefits
14,518

 
18,375

Reserve for store closure costs

 
36

Other accrued liabilities
1,399

 
637

Total
$
49,146

 
$
49,275


NOTE 9 – RESTRUCTURING COSTS
During 2016, we eliminated certain corporate positions in our Canadian headquarters and closed six stores in Texas, which were all underperforming stores that were acquired as part of the Money Box acquisition. Our results for the year ended December 31, 2016 included charges related to these store closures primarily consisting of remaining lease obligations and the write-down and loss on the disposal of fixed assets. We also closed one store in Missouri in 2016 that was damaged by a fire.
We had no restructuring costs during the years ended December 31, 2018 and 2017. Impairments, store closure costs and severance costs for 2016 were as follows:
(in thousands)
Year Ended December 31, 2016
Lease obligations and related costs
$
626

Write-down and loss on disposal of fixed assets
772

Severance costs
1,226

Total restructuring costs
$
2,624


Activity for the restructuring reserve for the years ended December 31, 2018 and 2017 was as follows:
 
Year Ended December 31,
(in thousands)
2018
 
2017
Balance, beginning of period
$
36

 
$
532

Additions and adjustments

 

Payments and write-downs
(36
)
 
(496
)
Balance, end of period
$

 
$
36


Closed store reserves are included in “Accounts payable and accrued liabilities” in the Consolidated Balance Sheets.

On January 17, 2019, we completed a reduction in force which eliminated 121 positions in North America, representing 2.8% of our headcount as of December 31, 2018. See Note 25, "Subsequent Events" for additional information.



CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

NOTE 10 – LONG-TERM DEBT

Long-term debt consisted of the following:
 
December 31,
 
December 31,
(in thousands)
2018
 
2017
8.25% Senior Secured Notes (due 2025)
$
676,661

 
$

12.00% Senior Secured Notes (due 2022)

 
585,823

Non-Recourse U.S. SPV Facility

 
120,402

Non-Recourse Revolving Canada SPV Facility
107,479

 

Senior Revolver
20,000

 

Cash Money Revolving Credit Facility

 

     Long-term debt
$
804,140

 
$
706,225


8.25% Senior Secured Notes

In August 2018, we issued our 8.25% Senior Secured Notes which mature on September 1, 2025 ("8.25% Senior Secured Notes"). Interest on the notes is payable semiannually, in arrears, on March 1 and September 1. In connection with the 8.25% Senior Secured Notes, we capitalized financing costs of approximately $13.3 million, the balance of which is included in the Consolidated Balance Sheets as a component of "Long-term debt," and is being amortized over the term of the 8.25% Senior Secured Notes and included as a component of interest expense.

The proceeds of this issuance were used to (i) redeem the outstanding 12.00% Senior Secured Notes of CFTC, our wholly-owned subsidiary, (ii) to repay the outstanding indebtedness under the five-year revolving credit facility of CURO Receivables Finance I, LLC, our wholly-owned subsidiary ("CURO Receivables"), which consisted of a term loan and revolving borrowing capacity, (iii) for general corporate purposes and (iv) to pay fees, expenses, premiums and accrued interest in connection therewith.

As of December 31, 2018, we were in full compliance with the covenants and other provisions of the 8.25% Senior Secured Notes.

12.00% Senior Secured Notes

In February and November 2017, CFTC issued $470.0 million and $135.0 million, respectively, of 12.00% Senior Secured Notes due 2022 ("12.00% Senior Secured Notes"). Interest on the 12.00% Senior Secured Notes was payable semiannually, in arrears, on March 1 and September 1 of each year, beginning on September 1, 2017. The February 2017 issuance refinanced similar notes that were nearing maturity. The refinancing was treated as an extinguishment and resulted in a pretax loss of $12.5 million during the nine months ended September 30, 2017. In connection with these 2017 debt issuances, we capitalized financing costs of approximately $18.3 million, the balance of which is included in the Consolidated Balance Sheets as a component of "Long-term debt," and was being amortized over the term of the 12.00% Senior Secured Notes and included as a component of interest expense.

On March 7, 2018, CFTC redeemed $77.5 million of its 12.00% Senior Secured Notes using a portion of the proceeds from our IPO as required by the underlying indentures (the transaction whereby the 12.00% Senior Secured Notes were partially redeemed, the “Redemption”) at a price equal to 112.00% of the principal amount of the 12.00% Senior Secured Notes redeemed, plus accrued and unpaid interest paid thereon to the date of Redemption. Following the Redemption, $527.5 million of the original outstanding principal amount of the 12.00% Senior Secured Notes remained outstanding. The Redemption was conducted pursuant to the Indenture governing the 12.00% Senior Secured Notes (the “Indenture”), dated as of February 15, 2017, by and among CFTC, the guarantors party thereto and TMI Trust Company, as trustee and collateral agent.

The remainder of the 12.00% Senior Secured Notes were extinguished effective September 7, 2018 as a result of the issuance of the 8.25% Senior Secured Notes as described above. The extinguishment of the 12.00% Senior Secured Notes resulted in a pretax loss of $69.2 million during the year ended December 31, 2018.

Refer to Note 25, "Subsequent Events" for additional discussion of the SOA and Administration process as related to the 8.25% Senior Secured Notes.

81

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Non-Recourse U.S. SPV Facility

In November 2016, CURO Receivables and a wholly-owned subsidiary, entered into a five-year revolving credit facility with Victory Park Management, LLC and certain other lenders that provides for an $80.0 million term loan and $70.0 million of revolving borrowing capacity that can expand over time (“Non-Recourse U.S. SPV Facility”). The loans bear interest at an annual rate of up to 12.00% plus the greater of (i) 1.0% per annum and (ii) the three-month LIBOR. CURO Receivables also pays a 0.50% per annum commitment fee on the unused portion of the commitments. In connection with this facility, we capitalized financing costs of approximately $5.3 million, the balance of which is included in the Consolidated Balance Sheets as a component of "Long-term debt" and is being amortized over the term of the Non-Recourse U.S. SPV Facility.

In September 2018, a portion of the proceeds from the 8.25% Senior Secured Notes were used to extinguish the revolver's balance of $42.4 million. In October 2018, we extinguished the remaining term loan balance of $80.0 million. We made the final termination payment of $2.7 million on October 26, 2018, resulting in a loss on the extinguishment of debt of $9.7 million for the year ended December 31, 2018.

Non-Recourse Canada SPV Facility

In August 2018, CURO Canada Receivables Limited Partnership, a newly created, bankruptcy-remote special purpose vehicle (the “Canada SPV Borrower”) and a wholly-owned subsidiary, entered into a four-year revolving credit facility with Waterfall Asset Management, LLC that provides for C$175.0 million of initial borrowing capacity and the ability to expand such capacity up to C $250.0 million (“Non-Recourse Canada SPV Facility”). The loans bear interest at an annual rate of 6.75% plus the three-month CDOR. The Canada SPV Borrower also pays a .50% per annum commitment fee on the unused portion of the commitments. This facility matures in 2022. As of December 31, 2018, the Canada SPV Borrower was in full compliance with the covenants and other provisions of the Non-Recourse Canada SPV Facility.

As of December 31, 2018, the carrying amount of outstanding borrowings from the Non-Recourse Canada SPV Facility was $107.5 million. For further information on Non-Recourse Canada SPV, refer to Note 5, "Variable Interest Entities."

Senior Revolver

On September 1, 2017, we entered into a $25.0 million Senior Secured Revolving Loan Facility (the “Senior Revolver”). The terms of the Senior Revolver generally conform to the related provisions in the Indenture dated February 15, 2017 for our 12.00% Senior Secured Notes due 2022 and complements our other financing sources, while providing seasonal short-term liquidity. In February 2018, the Senior Revolver capacity was increased to $29.0 million as permitted by the Indenture to the 12.00% Senior Secured Notes based upon consolidated tangible assets. Additionally, in November 2018, the Senior Revolver capacity was increased to $50.0 million as permitted by the Indenture to the 8.25% Senior Secured Notes. The Senior Revolver is now syndicated with participation by four banks.

Under the Senior Revolver, there is $50.0 million maximum availability, including up to $5.0 million of standby letters of credit, for a one-year term, renewable for successive terms following annual review. The Senior Revolver accrues interest at the one-month LIBOR plus 5.00% (subject to a 5% overall rate minimum) and is repayable on demand.

The terms of the Senior Revolver require that its outstanding balance be zero for at least 30 consecutive days in each calendar year. The Senior Revolver is guaranteed by all of our subsidiaries that guarantee our 8.25% Senior Secured Notes and is secured by a lien on substantially all assets of CURO and the guarantor subsidiaries that is senior to the lien securing our 8.25% Senior Secured Notes. The revolver had an outstanding balance of $20.0 million at December 31, 2018.

The Senior Revolver contains various conditions to borrowing and affirmative, negative and financial maintenance covenants. Certain of the more significant covenants are (i) minimum eligible collateral value, (ii) consolidated interest coverage ratio and (iii) consolidated leverage ratio. The Senior Revolver also contains various events of default, the occurrence of which could result in termination of the lenders’ commitments to lend and the acceleration of all our obligations under the Senior Revolver. As of December 31, 2018, we were in full compliance with the covenants and other provisions of our Senior Revolver.

In connection with this facility, we capitalized financing costs of approximately $0.1 million, the balance of which is included in the Consolidated Balance Sheets as a component of “Other assets,” and is being amortized over the term of the facility and included as a component of interest expense.


82

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

ABL Facility

On November 17, 2016, CURO Intermediate Holding Corp. ("CURO Intermediate") entered into a six-month recourse credit facility with Victory Park Management, LLC and certain other lenders which provided for $25.0 million of borrowing capacity, (“ABL Facility”). This facility matured in May 2017 and was fully converted to the Non-Recourse U.S. SPV Facility. The ABL Facility was secured by a first lien against our assets and the assets of CURO Intermediate and its domestic subsidiaries. The lender advanced to CURO Intermediate 80% of the principal balance of the eligible installment loans held by CURO Intermediate and its guarantor subsidiaries. As customer loan payments were received by CURO Intermediate and its guarantor subsidiaries, such payments were subjected to a conventional priority-of-payment waterfall provided the loan-to-value did not exceed 80%. The loans bore interest at an annual rate of up to 8.0% plus the greater of (i) 1.0% per annum and (ii) the three-month LIBOR. The ABL Facility provided that CURO Intermediate paid a 0.50% per annum commitment fee on the unused portion of the commitments and a 4.0% per annum monitoring fee on loans outstanding. Commitment terminations and voluntary prepayments of loans made prior to the 30th month anniversary of the closing date of the Non-Recourse U.S. SPV Facility are subject to a fee equal to 3.0% of the amount of revolving loan commitments terminated or loans voluntarily prepaid.

Cash Money Revolving Credit Facility

Cash Money Cheque Cashing, Inc., one of our Canadian subsidiaries ("Cash Money"), maintains a C$10 million revolving credit facility with Royal Bank of Canada, which increased from C$7.3 million in July 2018. The Cash Money Revolving Credit Facility provides short-term liquidity required to meet the working capital needs of our Canadian operations.  Aggregate draws under the revolving credit facility are limited to the lesser of: (i) the borrowing base, which is defined as a percentage of cash, deposits in transit and accounts receivable, and (ii) C$10 million. As of December 31, 2018, the borrowing capacity under our revolving credit facility was reduced by C$0.3 million in stand-by-letters of credit. 

The Cash Money Revolving Credit Facility is collateralized by substantially all of Cash Money’s assets and contains various covenants that include, among other things, that the aggregate borrowings outstanding under the facility not exceed the borrowing base, restrictions on the encumbrance of assets and the creation of indebtedness. Borrowings under the Cash Money Revolving Credit Facility bear interest (per annum) at the prime rate of a Canadian chartered bank plus 1.95%.

The Cash Money Revolving Credit Facility was undrawn at December 31, 2018 and December 31, 2017.

Subordinated Stockholder Debt

As part of the acquisition of Cash Money in 2011, we issued an Escrow Note to the seller which provided us indemnification for certain claims. This note bears interest at 10.0% per annum, and quarterly interest payments are due until the note matures in May 2019. The balance of this note at December 31, 2018 and December 31, 2017 was $2.2 million and $2.4 million, respectively.
 
10.75% Senior Secured Notes

Between May 2011 and February 2013, CURO Intermediate issued a total of $440.0 million of 10.75% Senior Secured Notes due May 2018. In September 2016, CURO Intermediate made an open-market purchase of $25.1 million of the outstanding May 2011 10.75% Senior Secured Notes at 71.25% of the principal plus accrued and unpaid interest of $1.0 million and recognized a gain on early extinguishment of $7.0 million related to the discount on repurchase, net of unamortized deferred financing costs and fees. In connection with the issuances of the 10.75% Senior Secured Notes, we incurred $16.0 million of financing costs, the balance of which were included in the Consolidated Balance Sheet as a direct reduction of Long-term debt. Interest was paid semi-annually on May 15 and November 15 of each applicable year. In February 2017, proceeds from the issuance of the 12.00% Senior Secured Notes were used, together with available cash, to redeem the outstanding 10.75% Senior Secured Notes due 2018.

12.00% Senior Cash Pay Notes

In February 2013, Speedy Group issued $125.0 million of 12.00% Senior Cash Pay Notes due November 15, 2017. In connection with this borrowing, we incurred $3.4 million of financing costs that were recorded as a direct reduction of Long-term debt and amortized over the term of the notes as a component of interest expense. These notes were redeemed in February 2017 using proceeds from the 12.00% Senior Secured Notes, together with available cash.


83

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Ranking and Guarantees

The 8.25% Senior Secured Notes rank senior in right of payment to all of our and our guarantor entities’ existing and future subordinated indebtedness and equal in right of payment with all of our and our guarantor entities’ existing and future senior indebtedness, including borrowings under our revolving credit facilities. Pursuant to our Inter-creditor Agreement, these notes and the guarantees will be effectively subordinated to our credit facilities and certain other indebtedness to the extent of the value of the assets securing such indebtedness and to liabilities of our subsidiaries that are not guarantors.

The 8.25% Senior Secured Notes are secured by liens on substantially all of our and the guarantors’ assets, subject to certain exceptions. At any time prior to September 1, 2021, we may redeem (i) up to 40% of the aggregate principal amount of the notes at a price equal to 108.2% of the principal amount, plus accrued and unpaid interest, if any, to the applicable redemption date with the net proceeds to us of certain equity offerings; and (ii) some or all of the notes at a make-whole price. On or after September 1, 2021, we may redeem some or all of the Notes at a premium that will decrease over time, plus accrued and unpaid interest, if any, to the applicable date of redemption. The redemption price for the notes if redeemed during the 12 months beginning (i) September 1, 2021 is 104.1%, (ii) September 1, 2022 is 102.1% and (iii) on or after September 1, 2023 is 100.0%.

Future Maturities of Long-Term Debt

Annual maturities of outstanding long-term debt for each of the five years after December 31, 2018 are as follows:

(in thousands)
Amount
2019
$
20,000

2020

2021

2022
111,335

2023

Thereafter
690,000

Long-term debt (before deferred financing costs and discounts)
821,335

Less: deferred financing costs and discounts
17,195

Long-term debt, net
$
804,140


NOTE 11 – SHARE-BASED COMPENSATION

The 2010 Equity Incentive Plan (the “2010 Plan”) was originally approved by our stockholders in November 2010, and amended in December 2013. The 2010 Plan provides for the issuance of up to 2,160,000 shares, subject to certain adjustment provisions, and provides for grants of stock options, restricted stock, and stock grants. Awards may be granted to employees, consultants and our directors. In conjunction with approval of the 2017 Incentive Plan, no new awards will be granted under the 2010 Plan.

The 2017 Incentive Plan was approved by our stockholders on November 8, 2017. The 2017 Incentive Plan provides for the issuance of up to 5,000,000 shares, subject to certain adjustment provisions described in the 2017 Incentive Plan, for the granting of stock options, restricted stock awards, restricted stock units, stock appreciation rights, performance awards and other awards that may be settled in or based upon our common stock. Awards may be granted to officers, employees, consultants and directors of the Company. The 2017 Incentive Plan provides that shares of common stock subject to awards granted become available for issuance if such awards expire, terminate, are canceled for any reason or are forfeited by the recipient.

Stock Options

Stock options are awards which allow the grantee to purchase shares of our common stock at prices equal to the fair value at the date of grant. Stock options granted under the 2010 Plan typically vest at a rate of 20% per year over a 5-year period, have a term of 10 years and are subject to limitations on transferability. We did not grant stock option awards in 2018.

For the year ended December 31, 2017, the fair value of the options granted was calculated at each grant date using a Black-Scholes option-pricing model which assumed the following weighted average assumptions: expected volatility of 45.3%, expected term of 6.1 years, risk-free interest rate of 2.2%, and no expected dividends.


84

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

For the year ended December 31, 2016, the fair value of the options granted was calculated at each grant date using a Black-Scholes option-pricing model which assumed the following weighted average assumptions: risk free interest rate of 1.9%, expected term of options of 6.0 years, expected volatility of 44.7% and no expected dividends.

Estimates of fair value are not intended to predict actual future events or the value ultimately realized by individuals who receive equity awards, and subsequent events are not indicative of the reasonableness of our original estimates of fair value. We have estimated the expected term of our stock options using a formula considering the weighted average vesting term and the original contract term. The expected volatility is estimated based upon the historical volatility of publicly traded stocks from our industry sector (the alternative financial services sector). The expected risk-free interest rate is based on an average of various U.S. Treasury rates.

Our share-based compensation is measured at the grant date, based on the fair value of the award, which we recognize on a straight-line basis over the requisite service period. We account for forfeitures as they occur in accordance with the election provided under ASU 2016-09. See Note 1, "Summary of Significant Accounting Policies and Nature of Operations" for additional information on our share-based compensation.

The following table summarizes our stock option activity for the years ended December 31, 2018, 2017 and 2016:
 
Stock Options
 
Weighted Average Exercise Price
 
Weighted Average Grant Date Fair Value
 
Weighted Average Remaining Contractual Term (years)
 
Aggregate Intrinsic Value (in millions)
Outstanding at January 1, 2016
1,919,628

 
$
2.34

 
 
 
 
 
 
Granted
461,808

 
$
3.66

 
$
1.67

 
 
 
 
Exercised

 
$

 
 
 
 
 
 
Forfeited
(502,128
)
 
$
2.08

 
 
 
 
 
 
Outstanding at December 31, 2016
1,879,308

 
$
2.73

 
 
 
4.6
 
$
2.1

Granted
99,396

 
$
8.86

 
$
4.11

 
 
 
 
Exercised

 
$

 
 
 
 
 
 
Forfeited
(1,224
)
 
$
3.39

 
 
 
 
 
 
Outstanding at December 31, 2017
1,977,480

 
$
3.04

 
 
 
5.2
 
$
21.8

Granted

 
$

 
$

 

 

Exercised
(500,924
)
 
$
1.46

 
 
 

 
$
4.0

Forfeited
(31,224
)
 
$
4.03

 
$
1.84

 

 

Outstanding at December 31, 2018
1,445,332

 
$
3.56

 
 
 
3.7
 
$
8.6

 
 
 
 
 
 
 
 
 
 
Options exercisable at December 31, 2018
1,150,972

 
$
1.90

 
 
 
2.7
 
$
7.2


Restricted Stock Units

Grants of restricted stock units ("RSUs") are valued at the date of grant based on the value of our common stock and are expensed using the straight-line method over the service period. Grants of RSUs do not confer full stockholder rights such as voting rights and cash dividends, but provide for additional dividend equivalent RSU awards in lieu of cash dividends. Grants of RSUs made through December 31, 2018 are subject to time-based vesting, typically over a three-year period. Unvested RSUs may be forfeited upon termination of employment depending on the circumstances of the termination, or failure to achieve the required performance condition, if applicable.

A summary of the activity of unvested RSUs for the years ended December 31, 2018 and 2017 is presented in the following table:

85

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

 
Restricted Stock Units
 
Weighted Average Grant Date Fair Value
January 1, 2017

 

Granted
1,516,241

 
$
14.00

Vested

 

Forfeited

 

December 31, 2017
1,516,241

 
$
14.00

Granted
73,663

 
$
18.20

Vested
(508,126
)
 
$
14.00

Forfeited
(21,428
)
 
$
14.00

December 31, 2018
1,060,350

 
$
14.29


Share-based compensation expense included in the Consolidated Statements of Operations as a component of Corporate expenses is summarized in the following table:
(in thousands)
2018
 
2017
 
2016
Pre-tax share-based compensation expense
$
8,210

 
$
965

 
$
1,148

Income tax benefit
(2,217
)
 
(386
)
 
(459
)
Total share-based compensation expense, net of tax
$
5,993

 
$
579

 
$
689


As of December 31, 2018, there was $14.5 million of unrecognized compensation cost related to share-based awards, which we will recognize over a weighted-average period of 2.0 years.

NOTE 12 – INCOME TAXES

Income before taxes and income tax expense (benefit) was comprised of the following:
 
Year Ended December 31,
(in thousands)
2018
2017
2016
Income (loss) before taxes:
 
 
 
U.S. tax jurisdictions
$
16,759

$
67,771

$
72,533

Non-U.S. tax jurisdictions
1,359

34,485

44,727

Total income (loss) before taxes
$
18,118

$
102,256

$
117,260

Current tax provision (benefit)



Federal
$
(7,983
)
$
19,935

$
23,450

State
(1,518
)
2,409

5,453

Foreign
7,748

10,542

13,280

Total current provision (benefit)
(1,753
)
32,886

42,183

Deferred tax provision (benefit)



Federal
7,471

6,283

186

State
631

2,647

(134
)
Foreign
(4,690
)
(169
)
(619
)
Total deferred tax provision (benefit)
3,412

8,761

(567
)
Total provision for income taxes
$
1,659

$
41,647

$
41,616


The Tax Cuts and Jobs Act of 2017 (the "2017 Tax Act”) enacted various changes to the U.S. federal corporate tax law. Some of the most significant provisions impacting us include a reduced U.S. corporate income tax rate from 35% to 21% effective in 2018 and a one-time “deemed repatriation” tax on unremitted earnings accumulated in non-U.S. jurisdictions. Pursuant to ASC 740, Income Taxes, we recognized the effects of changes in tax laws and rates on deferred tax assets and liabilities. The total impact of the 2017 Tax Act was comprised of expense of $6.5 million related to the deemed repatriation of unremitted earnings of foreign subsidiaries ($8.1 million provisional expense in 2017 and a benefit of $1.6 million in 2018) and a benefit of $4.2 million related to the remeasurement of our net deferred tax liabilities arising from a lower U.S. corporate tax rate. The remaining provisions of the 2017 Tax Act are not expected to have a material impact on our results of operations or financial condition.

86

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)


The benefit associated with the remeasurement of our net deferred tax liabilities arising from a lower U.S. corporate tax rate will be recognized as cash benefits at varying times as related assets and liabilities impact current tax expense.

As of December 31, 2018, we had undistributed earnings of certain foreign subsidiaries of $170.4 million. We intend to reinvest our foreign earnings indefinitely in our non-U.S. operations and therefore have not provided for any non-U.S. withholding tax that would be assessed on dividend distributions. If the earnings of $170.4 million were distributed to the U.S., we would be subject to estimated Canadian withholding taxes of approximately $8.5 million. In the event the earnings were distributed to the U.S., we would adjust our income tax provision for the period and would determine the amount of foreign tax credit that would be available.

The sources of deferred income tax assets (liabilities) are summarized as follows:
 
Year Ended December 31,
(in thousands)
2018
2017
Deferred tax assets related to:


Loans receivable
$

$
1,027

Accrued expenses and other reserves
3,267

3,668

Compensation accruals
4,954

3,913

Deferred revenue
78

86

State and provincial net operating loss carryforwards
1,611

821

Foreign net operating loss and capital loss carryforwards
3,592

3,373

Gross deferred tax assets
13,502

12,888

Less: Valuation allowance
(6,996
)
(4,375
)
Net deferred tax assets
$
6,506

$
8,513

Deferred tax liabilities related to:


Property and equipment
$
(3,870
)
$
(3,488
)
Goodwill and other intangible assets
(14,508
)
(14,769
)
Prepaid expenses and other assets
(197
)
(344
)
Loans receivable
(127
)

Gross deferred tax liabilities
(18,702
)
(18,601
)
Net deferred tax liabilities
$
(12,196
)
$
(10,088
)

Deferred tax assets and liabilities are included in the following line items in the Consolidated Balance Sheets:
 
Year Ended December 31,
(in thousands)
2018
2017
Net deferred tax assets
$
1,534

$
1,540

Net deferred tax liabilities
(13,730
)
(11,628
)
Net deferred tax liabilities
$
(12,196
)
$
(10,088
)


87

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Differences between our effective income tax rate computed on net earnings or loss before income taxes and the statutory federal income tax rate were as follows:
 
Year Ended December 31,
(dollars in thousands)
2018
2017
2016
Income tax (benefit) expense using the statutory federal rate in effect
$
3,805

$
35,790

$
41,041

Tax effect of:



Effects of foreign rates different than U.S. statutory rate
(65
)
(6,993
)
(8,979
)
State, local and provincial income taxes, net of federal benefit
313

7,128

9,002

Tax credits
(116
)
(450
)
(684
)
Nondeductible expenses
77

409

244

Impact of goodwill impairment charges



Foreign exchange gain/loss on intercompany loan



Valuation allowance
1,983

631

793

Deferred remeasurement

683


Repatriation tax
(1,610
)
8,100


Deferred remeasurement due to the 2017 Tax Act

(4,162
)

Share-based compensation
(2,944
)


Other
216

511

199

Total provision for income taxes
$
1,659

$
41,647

$
41,616

Effective income tax rate
8.4
%
40.7
%
35.5
%
Statutory federal income tax rate
21.0
%
35.0
%
35.0
%

At December 31, 2018 and December 31, 2017, we had no reserves related to uncertain tax positions.

The tax years 2015 through 2017 remain open to examination by the taxing authorities in the U.S. The tax years 2013 through 2017 remain open to examination by the taxing authorities in Canada. We expect no material change related to our current positions in recorded unrecognized income tax benefit liability in the next 12 months.

We file income tax returns in U.S. federal and various state jurisdictions, Canada (including provinces).

A summary of the valuation allowance was as follows:
 
Year Ended December 31,
(in thousands)
2018
2017
2016
Balance at the beginning of year
$
4,375

$
3,717

$
3,257

Revaluation of valuation allowance due to change in statutory rates



Increase to balance charged as expense
1,983

631

793

(Decrease) increase to balance charged to Other Comprehensive Income



Effect of foreign currency translation
638

27

(333
)
Balance at end of year
$
6,996

$
4,375

$
3,717


As of December 31, 2018, our foreign net operating loss carryforwards were approximately $4.5 million. The Canadian net operating loss carryforwards expire after 20 years. As of December 31, 2018, we had $1.8 million of deferred tax assets on foreign entities with foreign operating loss carryforwards. We do not expect to have taxable income in the near future in these jurisdictions. As of December 31, 2018, we had a $4.5 million valuation allowance related to these foreign operating losses and a $1.8 million valuation allowance related to the deferred tax assets. As of December 31, 2018, we had state net operating loss carryforwards of $0.7 million. These carryforwards expire in varying amounts in years 2019 through 2037 and exist in states in which we may have taxable income in the near future. We have recorded a valuation allowance of $0.7 million related to these state net operating losses. As of December 31, 2018, we have a state tax credit carryforward of $0.3 million. During the years ended December 31, 2018, 2017 and 2016 we did not record any estimated interest or penalties.


88

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

NOTE 13 – FINANCIAL INSTRUMENTS AND CONCENTRATIONS
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants. We are required to use valuation techniques that are consistent with the market approach, income approach and/or cost approach. Inputs to valuation techniques refer to the assumptions that market participants would use in pricing the asset or liability based on observable market data obtained from independent sources, or unobservable, meaning those that reflect our own estimate about the assumptions market participants would use in pricing the asset or liability based on the best information available in the circumstances. Accounting standards establish a three-level fair value hierarchy based upon the assumptions (inputs) used to price assets or liabilities. The hierarchy requires us to maximize the use of observable inputs and minimize the use of unobservable inputs.
The three levels of inputs used to measure fair value are listed below.

Level 1 – Inputs are unadjusted quoted prices in active markets for identical assets or liabilities that we have access to at the measurement date.

Level 2 – Inputs include quoted market prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable for the asset or liability and inputs that are derived principally from or corroborated by observable market data by correlation or other means (market corroborated inputs).

Level 3 – Unobservable inputs reflecting our own judgments about the assumptions market participants would use in pricing the asset or liability because limited market data exists. We develop these inputs based on the best information available, including our own data.

Financial Assets and Liabilities Not Measured at Fair Value

The table below presents the assets and liabilities that were not measured at fair value at December 31, 2018.
 
 
Estimated Fair Value
(in thousands)
Carrying Value December 31,
2018
Level 1
Level 2
Level 3
December 31, 2018
Financial assets:
 
 
 
 
 
Cash
$
61,175

$
61,175

$

$

$
61,175

Restricted cash
25,439

25,439



25,439

Loans receivable, net
497,534



497,534

497,534

Investment in Cognical
6,558



6,558

6,558

Financial liabilities:
 
 
 
 
 
Liability for losses on CSO lender-owned consumer loans
$
12,007

$

$

$
12,007

$
12,007

8.25% Senior Secured Notes
676,661



531,179

531,179

Non-Recourse Canada SPV facility
107,479



111,335

111,335

Senior Revolver
20,000



20,000

20,000


89

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)


The table below presents the assets and liabilities that were not measured at fair value at December 31, 2017.
 
 
Estimated Fair Value
(in thousands)
Carrying Value December 31,
2017
Level 1
Level 2
Level 3
December 31, 2017
Financial assets:
 
 
 
 
 
Cash
$
153,483

$
153,483

$

$

$
153,483

Restricted cash
8,548

8,548



8,548

Loans receivable, net
349,120



349,120

349,120

Investment in Cognical
5,600



5,600

5,600

Financial liabilities:
 
 
 
 
 
Liability for losses on CSO lender-owned consumer loans
$
17,795

$

$

$
17,795

$
17,795

12.00% Senior Secured Notes
585,823



663,475

663,475

Non-Recourse U.S. SPV facility
120,402



124,590

124,590


Loans receivable are carried on the Consolidated Balance Sheets net of the allowance for estimated loan losses. The unobservable inputs used to calculate the carrying values include quantitative factors, such as current default trends. Also considered in evaluating the accuracy of the models are changes to the loan portfolio mix, the impact of new loan products, changes to underwriting criteria or lending policies, new store development or entrance into new markets, changes in jurisdictional regulations or laws, recent credit trends and general economic conditions. The carrying value of loans receivable approximates their fair value.

In connection with our CSO programs, the accounting for which is discussed in detail in Note 1, "Summary of Significant Accounting Policies and Nature of Operations," we guarantee consumer loan payment obligations to unrelated third-party lenders for loans that we arrange for consumers on the third-party lenders’ behalf. We are required to purchase from the lender defaulted loans we have guaranteed.

The fair value of our Senior Secured Notes was based on broker quotations. The fair values of the Non-Recourse U.S. SPV facility, Non-Recourse Canada SPV facility and the Senior Revolver were based on the cash needed for their respective final settlement.

Concentration Risk
We are subject to regulation by federal, state and provincial governmental authorities that affect the products and services that we provide, particularly Single-Pay loans. The level and type of regulation for payday advance loans varies greatly by jurisdiction, ranging from jurisdictions with moderate regulations or legislation, to other jurisdictions having very strict guidelines and requirements.
Revenues originated in Texas, Ontario and California represented approximately 26.0%, 11.5% and 19.2%, respectively, of our consolidated total revenues for the year ended December 31, 2018. Revenues originated in Texas, Ontario and California represented approximately 26.7%, 13.4% and 18.4%, respectively, of our consolidated total revenues for the year ended December 31, 2017.
To the extent that laws and regulations are passed that affect the manner in which we conduct business in any one of those markets, our financial position, results of operations and cash flows could be adversely affected. Additionally, our ability to meet our financial obligations could be negatively impacted.
We hold cash at major financial institutions that often exceed FDIC insured limits. We manage our concentration risk by placing our cash deposits in high quality financial institutions and by periodically evaluating the credit quality of the financial institutions holding such deposits. Historically, we have not experienced any losses due to such cash concentration.
Financial instruments that potentially subject us to concentrations of credit risk primarily consist of our loans receivable. Concentrations of credit risk with respect to loans receivable are limited due to the large number of customers comprising our customer base.


90

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

Purchase of Cognical Holdings Inc. Preferred Shares

During 2017, we purchased 3,292,554 preferred shares of Cognical Holdings for $5.6 million. In February 2018, we purchased 560,872 additional preferred shares for $1.0 million. As a result of these transactions, we own 10.4% of the equity of Cognical Holdings as of December 31, 2018. We also hold warrants, subject to a vesting, to purchase the common stock of Cognical Holdings in partial consideration of services provided by Cognical Holdings. We record these purchases in "Other" assets on our Consolidated Balance Sheets, and we have accounted for this investment and its related warrants using the fair value method of accounting.

On February 8, 2019, we purchased 679,535 additional preferred shares of Cognical for $1.4 million. As a result of this transaction, our ownership increased from 10.4% to 11.7% of the equity of Cognical.

Cognical operates under an online website, www.zibby.com. Zibby is a leasing platform for online, brick and mortar and omni-channel retailers. Customers can apply in 30 seconds in-store or via the Zibby button on a retailer’s website and be approved for $300 to $3,500. Zibby increases retailer sales by providing a fast and easy lease payment option for nonprime customers seeking to acquire furniture, appliances, electronics and other consumer durables.

NOTE 14 – STOCKHOLDERS' EQUITY
In connection with our formation in 2013, the stockholders entered into an Investor Rights Agreement. In connection with the completion of our IPO, we entered into the Amended and Restated Investors Rights Agreement with certain of our existing stockholders, including the Founder Holders and the Freidman Fleisher & Lowe Capital Partners II, L.P. (and its affiliated funds, the “FFL Funds”), whom we collectively refer to as the "principal holders." Pursuant to this Amended and Restated Investors Rights Agreement, we agreed to register the sale of shares of our common stock held by the principal holders under certain circumstances.

On December 6, 2017 we effected a 36-for-1 split of our common stock, and on December 11, 2017, we increased the authorized number of shares of our common stock to 250,000,000, consisting of 225,000,000 shares of common stock, with a par value of $0.001 per share and 25,000,000 shares of preferred stock, with a par value of $0.001 per share. All share and per share data have been retroactively adjusted for all periods presented to reflect the stock split as if the stock split had occurred at the beginning of the earliest period presented.

We completed our IPO of 6,666,667 shares of common stock on December 11, 2017, at a price of $14.00 per share, which provided net proceeds of $81.1 million. On December 7, 2017, our stock began trading on the New York Stock Exchange ("NYSE") under the symbol "CURO." On January 5, 2018, the underwriters exercised their option to purchase additional shares at the IPO price, less the underwriting discount, which provided additional proceeds of $13.1 million.

On March 7, 2018, we used a portion of the IPO net proceeds to redeem $77.5 million of the 12.00% Senior Secured Notes due 2022, together with related fees, expenses, premiums and accrued interest.

In February 2017, CFTC paid us a $130.1 million dividend to fund the redemption of the 12.00% Senior Cash Pay Notes. We paid dividends to our stockholders of $28.0 million in May 2017, $8.5 million in August 2017 and $5.5 million in October 2017. In connection with the issuance of $135.0 million of additional 12.00% Senior Secured Notes on November 2, 2017, CFTC paid a cash dividend in the amount of $140.0 million to us, and we declared a dividend of $140.0 million, which was paid to our stockholders on November 2, 2017.


91

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

NOTE 15 – SUPPLEMENTAL CASH FLOW INFORMATION

Supplemental cash flow information was as follows:
 
Year Ended December 31,
(in thousands)
2018
 
2017
 
2016
Cash paid for:
 
 
 
 
 
Interest
$
84,823

 
$
60,054


$
61,019

Income taxes
16,311

 
26,863


43,650

Non-cash investing activities:
 
 
 

 
Payment for repurchase of May 2011 Senior Secured Notes accrued in accounts payable

 


18,939

Property and equipment accrued in accounts payable
1,718

 
1,631


3,338


NOTE 16 – SEGMENT REPORTING
Segment information is prepared on the same basis that our chief operating decision maker reviews financial information for operational decision making purposes. We have two reportable operating segments: the U.S. and Canada.
U.S. As of December 31, 2018, we operated a total of 213 U.S. retail locations and we have an online presence in 27 states. We provide Single-Pay loans, Installment loans and Open-End loans, vehicle title loans, check cashing, gold buying, money transfer services, reloadable prepaid debit cards and a number of other ancillary financial products and services to our customers in the U.S.

Canada. We operate under the Cash Money and LendDirect brands in Canada. As of December 31, 2018, we operated a total of 200 stores across seven Canadian provinces and territories and we have an online presence in five provinces. We provide Single-Pay loans, Installment loans and Open-End loans, check cashing, money transfer services, foreign currency exchange, reloadable prepaid debit cards, and a number of other ancillary financial products and services to our customers in Canada.

Management’s evaluation of segment performance utilizes gross margin and operating profit before the allocation of interest expense and professional services. The following reporting segment results reflect this basis for evaluation and were determined in accordance with the same accounting principles used in our consolidated financial statements.
The following table presents summarized financial information concerning our reportable segments:
 
Year Ended December 31,
(in thousands)
2018
 
2017
 
2016
Revenues by segment:
 
 
 
 
 
U.S.
$
853,141

 
$
737,729

 
$
606,798

Canada
191,932

 
186,408

 
188,078

Consolidated revenue
$
1,045,073

 
$
924,137

 
$
794,876

Gross margin by segment:
 
 
 
 
 
U.S.
$
284,828

 
$
267,215

 
$
204,328

Canada
40,642

 
67,950

 
78,639

Consolidated gross margin
$
325,470

 
$
335,165

 
$
282,967

Segment operating income (loss):
 
 
 
 
 
U.S.
$
1,117

 
$
51,459

 
$
56,778

Canada
17,001

 
50,797

 
60,482

Consolidated operating profit
$
18,118

 
$
102,256

 
$
117,260

Expenditures for long-lived assets by segment:
 
 
 
 
 
U.S.
$
11,105

 
$
7,406

 
$
10,125

Canada
2,928

 
1,311

 
5,872

Consolidated expenditures for long-lived assets
$
14,033

 
$
8,717

 
$
15,997



CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

The following table provides the proportion of gross loans receivable by segment:
(in thousands)
December 31,
2018
 
December 31,
2017
U.S.
$
361,473

 
$
308,696

Canada
210,058

 
104,551

Total gross loans receivable
$
571,531

 
$
413,247


The following table presents our net long-lived assets, comprised of property and equipment, by segment. These amounts are aggregated on a legal entity basis and do not necessarily reflect where the asset is physically located:
(in thousands)
December 31, 2018
 
December 31, 2017
U.S.
$
47,918

 
$
52,627

Canada
28,832

 
32,924

Total
$
76,750

 
$
85,551


Our chief operating decision maker does not review assets by segment for purposes of allocating resources or decision-making purposes; therefore, total assets by segment are not disclosed.

NOTE 17 – CONTINGENT LIABILITIES
Securities Litigation

On December 5, 2018, a putative securities fraud class action lawsuit was filed against us and our chief executive officer, chief financial officer and chief operating officer in the United States District Court for the District of Kansas, captioned Yellowdog Partners, LP v. CURO Group Holdings Corp., Donald F. Gayhardt, William Baker and Roger W. Dean, Civil Action No. 18-2662. The complaint alleges that we and the individual defendants violated Section 10(b) of the Exchange Act and that the individual defendants also violated Section 20(a) of the Exchange Act as “control persons” of CURO. Plaintiffs purport to bring these claims on behalf of a class of our investors who purchased our stock between July 31, 2018 and October 24, 2018.

Plaintiffs allege generally that, during the putative class period, we made misleading statements and omitted material information regarding our efforts to transition our Canadian inventory of products from Single-Pay loans to Open-End loans. Plaintiffs assert that we and the individual defendants made these misstatements and omissions to keep our stock price high. Plaintiffs seek unspecified damages and other relief.

While we intend to vigorously contest this lawsuit, we cannot determine the final resolution or when it might be resolved. In addition to the expenses incurred in defending this litigation and any damages that may be awarded in the event of an adverse ruling, our management’s efforts and attention may be diverted from the ordinary business operations to address these claims. Regardless of the outcome, this litigation may have a material adverse impact on our results because of defense costs, including costs related to our indemnification obligations, diversion of resources and other factors.

Reimbursement Offer; Possible Changes in Payment Practices

During 2017, it was determined that a limited universe of borrowers may have incurred bank overdraft or non-sufficient funds fees because of possible confusion about certain electronic payments we initiated on their loans. As a result, we decided to reimburse such fees through payments or credits against outstanding loan balances, subject to per-customer dollar limitations, upon receipt of (i) claims from potentially affected borrowers stating that they were in fact confused by our practices and (ii) bank statements from such borrowers showing that fees for which reimbursement is sought were incurred at a time that such borrowers might reasonably have been confused about our practices. As of September 30, 2018, net of payments made, we no longer had a liability for this matter.

In June 2018, we discontinued the use of secondary payment cards for affected borrowers referenced above who did not explicitly reauthorize the use of secondary payment cards. For those borrowers, in the event we cannot obtain payment through the bank account or payment card listed on the borrower’s application, we will need to rely exclusively on other collection methods such as delinquency notices and/or collection calls. Our discontinuance of using secondary cards for affected borrowers will increase collections costs and reduce collections effectiveness.


93

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

City of Austin

We were cited in July 2016 by the City of Austin, Texas for alleged violations of the Austin ordinance addressing products offered by CSOs. The Austin ordinance regulates aspects of products offered under our CAB programs, including loan sizes and repayment terms. We believe that: (i) the Austin ordinance (like its counterparts elsewhere in the state) conflicts with Texas state law and (ii) our product in any event complies with the ordinance, when the ordinance is properly construed. The Austin Municipal Court agreed with our position that the ordinance conflicts with Texas law and, accordingly, did not address our second argument. In September 2017, the Travis County Court reversed the Municipal Court’s decision and remanded the case for further proceedings. To date, a hearing and trial on the merits has not been scheduled. We do not anticipate having a final determination of the lawfulness of our CAB program under the Austin ordinance (and similar ordinances in other Texas cities) in the near future. A final adverse decision could potentially result in material monetary liability in Austin and elsewhere in Texas, and would force us to restructure the loans we originate in Austin and elsewhere in Texas.

Other Legal Matters

We are a defendant in certain routine litigation matters encountered in the ordinary course of our business. Certain of these matters may be covered to an extent by our insurance. In the opinion of management, based upon the advice of legal counsel, the likelihood is remote that the impact of any of these pending routine litigation matters, either individually or in the aggregate, would have a material adverse effect on our consolidated financial condition, results of operations or cash flows.

NOTE 18 – OPERATING LEASES

We entered into operating leases for the buildings in which we operate that expire at various times through 2040. The majority of the leases have an original term of five years with two, five-year renewal options. Most of the leases have escalation clauses and several also require payment of certain period costs, including maintenance, insurance and property taxes.

Some of the leases are with related parties and have terms similar to the non-related party leases previously described. Rent expense on unrelated third-party leases for the years ended December 31, 2018, 2017 and 2016 was $22.4 million, $22.1 million and $21.1 million, respectively; and for related party leases was $3.5 million, $3.3 million and $3.3 million, respectively.

The following table summarizes the future minimum lease payments that we are contractually obligated to make under operating leases as of December 31, 2018:
(in thousands)
Third Party
 
Related Party
 
Total
2019
$
24,211

 
$
3,330

 
$
27,541

2020
20,547

 
3,285

 
23,832

2021
17,301

 
3,324

 
20,625

2022
14,558

 
3,322

 
17,880

2023
10,269

 
705

 
10,974

Thereafter
13,446

 
730

 
14,176

Total
$
100,332

 
$
14,696

 
$
115,028


NOTE 19 – RELATED PARTY TRANSACTIONS

We employ the services of Ad Astra Recovery Services, Inc. (“Ad Astra”), which is owned by our founders. Ad Astra provides third-party collection activities for our U.S. operations. Generally, once loans are between 91 and 121 days delinquent, we refer them to Ad Astra for collections. Ad Astra earns a commission fee equal to 30% of any amounts successfully recovered. Payments collected by Ad Astra on our behalf and commissions payable to Ad Astra are net settled on a one-month lag. The net amount receivable from Ad Astra at December 31, 2018, 2017 and 2016 was $1.1 million, $0.7 million and $0.6 million, respectively. These amounts are included in “Prepaid expenses and other” in the Consolidated Balance Sheets. The commission expense paid to Ad Astra for the years ended December 31, 2018, 2017 and 2016 was $13.8 million, $12.4 million and $12.1 million, respectively, and is included in “Other costs of providing services” in the Consolidated Statements of Operations.

We have entered into several operating lease agreements for our corporate office, collection office and stores in which we operate, with several real estate entities that are related through common ownership. These operating leases are discussed in Note 18, "Operating Leases."


94

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

NOTE 20 – BENEFIT PLANS

In conjunction with our IPO, we approved the 2017 Employee Stock Purchase Plan ("ESPP") that provides certain of our employees the opportunity to purchase shares of our common stock through separate offerings that may vary in terms. We have provided for the issuance of up to 2,500,000 shares to be utilized in the ESPP. Although approved, we have not authorized employees to purchase shares under the ESPP.

In 2015 we instituted a nonqualified deferred compensation plan that provides certain of our employees with the opportunity to elect to defer base salary and performance-based compensation, which, upon such election, will be credited to the participant’s deferred compensation account. Participant contributions are fully vested at all times. Each deferred compensation account will be invested in one or more investment funds made available by us and selected by the participant. We may make discretionary contributions to the individual deferred compensation accounts, with the amount, if any, determined annually by us. Our contributions vest over three years. Each vested deferred compensation account will be paid out in a lump sum either upon a participant’s separation from service or a future date chosen by the participant at the time of enrollment. The amount deferred under this plan totaled $3.6 million, $3.3 million and $1.4 million as of December 31, 2018, 2017 and 2016, respectively, and was recorded in Other long-term liabilities.

In 2013 we instituted a Registered Retirement Savings Plan (“RRSP”) which covers all Canadian employees. We match the employee contribution at a rate of 50% of the first 6% of compensation contributed to the RRSP. Employee contributions vest immediately. Employer contributions vest 50% after one year and 100% after two years. Our contributions to the RRSP were $0.2 million for each of the years ended December 31, 2018, 2017 and 2016.

In 2010 we instituted a 401(k) retirement savings plan which covers all U.S. employees. Employees may voluntarily contribute up to 90% of their compensation, as defined, to the plan. We match the employee contribution at a rate of 50% of the first 6% of compensation contributed to the plan. Employee contributions vest immediately. Employer contributions vest in full after three years of employment. Our contributions to the plan were $1.4 million, $1.3 million and $1.1 million for the years ended December 31, 2018, 2017 and 2016, respectively.

We own life insurance policies on plan beneficiaries as an informal funding vehicle to meet future benefit obligations. These policies are recorded at their cash surrender value and are included in other assets. Income generated from policies is recorded as Other income.

NOTE 21 – EARNINGS PER SHARE

The following presents the computation of basic and diluted earnings per share (in thousands, except per share amounts):
 
Year Ended December 31,
 
2018
 
2017
 
2016
Net income from continuing operations

$
16,459

 
$
60,609

 
$
75,644

Loss from discontinued operations, net of tax

(38,512
)
 
(11,456
)
 
(10,200
)
Net (loss) income
$
(22,053
)
 
$
49,153

 
$
65,444

 
 
 
 
 
 
Weighted average common shares - basic(1)
45,815

 
38,351

 
37,908

Dilutive effect of stock options and restricted stock units
2,150

 
926

 
895

Weighted average common shares - diluted(1)
47,965

 
39,277

 
38,803

 
 
 
 
 
 
Basic (loss) income per share:
 
 
 
 
 
Continuing operations
$
0.36

 
$
1.58

 
$
2.00

Discontinued operations
(0.84
)
 
(0.30
)
 
(0.27
)
Basic (loss) income per share
$
(0.48
)
 
$
1.28

 
$
1.73

 
 
 
 
 
 
Diluted (loss) income per share:
 
 
 
 
 
Continuing operations
$
0.34

 
$
1.54

 
$
1.95

Discontinued operations
(0.80
)
 
(0.29
)
 
(0.26
)
Diluted (loss) income per share
$
(0.46
)
 
$
1.25

 
$
1.69

(1) The per share information has been adjusted to give effect to the 36-to-1 stock split of our common stock which was effective December 6, 2017.

95

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)


Potential common shares that would have the effect of increasing diluted earnings per share or decreasing diluted loss per share are considered to be anti-dilutive and as such, these shares are not included in calculating diluted earnings per share. For the year ended December 31, 2016, there were approximately 0.1 million potential common shares not included in the calculation of diluted earnings per share because their effect was anti-dilutive. There was no effect for the years ended December 31, 2018 and 2017.

The Company utilizes the "control number" concept in the computation of Diluted earnings per share to determine whether potential common stock instruments are dilutive. The control number used is income from continuing operations. The control number concept requires that the same number of potentially dilutive securities applied in computing diluted earnings per share from continuing operations be applied to all other categories of income or loss, regardless of their anti-dilutive effect on such categories.

NOTE 22 – CONDENSED CONSOLIDATING FINANCIAL INFORMATION

In August 2018, we issued $690.0 million of 8.25% Senior Secured Notes due September 1, 2025. The proceeds from issuance of the 8.25% Senior Secured Notes were used to extinguish the February and November 2017 12.00% Senior Secured Notes due March 1, 2022. The redemption was conducted pursuant to the indenture governing the 8.25% Senior Secured Notes. See Note 10, "Long-Term Debt" for additional details.

In August, 2018, CURO Canada Receivables Limited Partnership, a newly created, bankruptcy-remote special purpose vehicle (the “Canada SPV Borrower”) and a wholly-owned subsidiary, entered into a four-year revolving credit facility with Waterfall Asset Management, LLC that provided for C$175.0 million of initial borrowing capacity and the ability to expand such capacity up to C $250.0 million (“Non-Recourse Canada SPV Facility”). See Note 10, "Long-Term Debt" for additional details.

In March 2018, CFTC redeemed $77.5 million of the 12.00% Senior Secured Notes at a price equal to 112.00% of the principal amount plus accrued and unpaid interest to the date of redemption. The redemption was conducted pursuant to the indenture governing the 12.00% Senior Secured Notes, dated as of February 15, 2017, by and among CFTC, the guarantors party thereto and TMI Trust Company, as trustee and collateral agent. Consistent with the terms of the indenture, CFTC used a portion of the cash proceeds from our IPO, to redeem such 12.00% Senior Secured Notes.

On November 2, 2017, CFTC issued $135.0 million aggregate principal amount of additional 12.00% Senior Secured Notes in a private offering exempt from the registration requirements of the Securities Act, (the "Additional Notes Offering"). CFTC used the proceeds from the Additional Notes Offering, together with available cash, to (i) pay a cash dividend, in an amount of $140.0 million to us, CFTC’s sole stockholder, and ultimately our stockholders and (ii) pay fees, expenses, premiums and accrued interest in connection with the Additional Notes Offering. CFTC received the consent of the holders of a majority of the outstanding principal amount of the current 12.00% Senior Secured Notes to a one-time waiver with respect to the restrictions contained in Section 5.07(a) of the indenture governing the 12.00% Senior Secured Notes to permit the dividend.

On February 15, 2017, CFTC issued $470.0 million aggregate principal amount 12.00% senior secured notes due March 1, 2022, the proceeds of which were used together with available cash, to (i) redeem the outstanding 10.75% Senior Secured Notes due 2018 of our wholly owned subsidiary, CURO Intermediate, (ii) redeem our outstanding 12.00% Senior Cash Pay Notes due 2017, and (iii) pay fees, expenses, premiums and accrued interest in connection with the offering. The Senior Secured Notes were sold to qualified institutional buyers under Rule 144A of the Securities Act of 1933, as amended (the “Securities Act”); or outside the U.S. to non-U.S. Persons in compliance with Regulation S of the Securities Act.

The following condensed consolidating financing information, which has been prepared in accordance with the requirements for presentation of Rule 3-10(d) of Regulation S-X promulgated under the Securities Act, presents the condensed consolidating financial information separately for:

(i)
CURO as the issuer of the 8.25% Senior Secured Notes
(ii)
Our subsidiary guarantors, which are comprised of our domestic subsidiaries, including CFTC as the issuer of the 12.00% Senior Secured Notes that were redeemed in August 2018, CURO Intermediate as the issuer of the 10.75% Senior Secured Notes that were redeemed in February 2017, and U.S. SPV as the issuer of the Non-Recourse U.S. SPV Facility that was extinguished in October 2018, and excluding Canada SPV (the “Subsidiary Guarantors”), on a consolidated basis, which are 100% owned by CURO, and which are guarantors of the 8.25% Senior Secured Notes issued in August 2018;
(iii)
Our other subsidiaries on a consolidated basis, which are not guarantors of the 8.25% Senior Secured Notes (the “Subsidiary Non-Guarantors”)



CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)


(iv)
Consolidating and eliminating entries representing adjustments to:
a.
eliminate intercompany transactions between or among us, the Subsidiary Guarantors and the Subsidiary Non-Guarantors; and
b.
eliminate the investments in our subsidiaries;
(v)
Us and our subsidiaries on a consolidated basis.

97


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)


Condensed Consolidating Balance Sheets
 
December 31, 2018
(in thousands)
Subsidiary
Guarantors
Subsidiary
Non-Guarantors
Canada SPV
CURO
Eliminations
CURO
Consolidated
Assets:
 
 
 
 
 
 
Cash
$
42,403

$
18,772

$

$

$

$
61,175

Restricted cash
9,993

2,606

12,840



25,439

Loans receivable, net
304,542

56,805

136,187



497,534

Deferred income taxes

1,534




1,534

Income taxes receivable
7,190



9,551


16,741

Prepaid expenses and other
37,866

5,722




43,588

Property and equipment, net
47,918

28,832




76,750

Goodwill
91,131

28,150




119,281

Other intangibles, net
8,418

21,366




29,784

Intercompany receivable
77,009




(77,009
)

Investment in subsidiaries



(101,665
)
101,665


Other
12,253

677




12,930

Assets from discontinued operations

2,406



32,455

34,861

Total assets
$
638,723

$
166,870

$
149,027

$
(92,114
)
$
57,111

$
919,617

Liabilities and Stockholders' equity:
 
 
 
 
 
 
Accounts payable and accrued liabilities
$
38,240

$
5,734

$
4,980

$
192

$

$
49,146

Deferred revenue
5,981

3,462

40



9,483

Income taxes payable

1,579




1,579

Accrued interest
149


831

19,924


20,904

Payable to CURO
768,345



(768,345
)


CSO guarantee liability
12,007





12,007

Deferred rent
9,559

1,292




10,851

Long-term debt (excluding current maturities)
20,000


107,479

676,661


804,140

Subordinated shareholder debt

2,196




2,196

Intercompany payable

224

44,330


(44,554
)

Other long-term liabilities
4,967

833




5,800

Deferred tax liabilities
15,175



(1,445
)

13,730

Liabilities from discontinued operations

8,882




8,882

Total liabilities
874,423

24,202

157,660

(73,013
)
(44,554
)
938,718

Stockholders' equity
(235,700
)
142,668

(8,633
)
(19,101
)
101,665

(19,101
)
Total liabilities and stockholders' equity
$
638,723

$
166,870

$
149,027

$
(92,114
)
$
57,111

$
919,617


98


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)



 
December 31, 2017
(in thousands)
CFTC (1)
CURO Intermediate (1)
Subsidiary
Guarantors
Subsidiary
Non-Guarantors
SPV Subs (1)
Eliminations
Consolidated
CURO
Eliminations
CURO
Consolidated
Assets:
 
 
 
 
 
 
 
 
 
 
Cash
$

$

$
117,379

$
36,024

$

$

$
153,403

$
80

$

$
153,483

Restricted cash


1,677


6,871


8,548



8,548

Loans receivable, net


84,912

96,502

167,706


349,120



349,120

Deferred income taxes

2,154

(4,646
)
3,502



1,010

(238
)

772

Income taxes receivable







3,455


3,455

Prepaid expenses and other


38,277

2,214



40,491

882


41,373

Property and equipment, net


52,627

32,924



85,551



85,551

Goodwill


91,131

30,516



121,647



121,647

Other intangibles, net
16


5,418

23,233



28,667



28,667

Intercompany receivable

7,289

33,062



(40,351
)




Investment in subsidiaries
(14,504
)
899,371




(884,867
)

(84,889
)
84,889


Other
5,713


3,017

743



9,473



9,473

Assets from discontinued operations



57,642



57,642



57,642

Total assets
$
(8,775
)
$
908,814

$
422,854

$
283,300

$
174,577

$
(925,218
)
$
855,552

$
(80,710
)
$
84,889

$
859,731

Liabilities and Stockholders' equity:
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued liabilities
$
2,606

$
13

$
35,753

$
9,437

$
12

$

$
47,821

$
1,454

$

$
49,275

Deferred revenue


6,529

4,912



11,441



11,441

Income taxes payable
(49,738
)
69,302

(18,450
)
2,077



3,191



3,191

Accrued interest
24,201




1,266


25,467



25,467

Payable to CURO
184,348


(95,048
)



89,300

(89,300
)


CSO guarantee liability


17,795




17,795



17,795

Deferred rent


9,896

1,281



11,177



11,177

Long-term debt (excluding current maturities)
585,823




120,402


706,225



706,225

Subordinated shareholder debt



2,381



2,381



2,381

Intercompany payable
(668,536
)
876,869

(124,332
)
40,351

(84,001
)
(40,351
)




Other long-term liabilities


3,969

1,327



5,296



5,296

Deferred tax liabilities
(2,590
)
6,793

(143
)
6,800



10,860



10,860

Liabilities from discontinued operations



9,487



9,487



9,487

Total liabilities
76,114

952,977

(164,031
)
78,053

37,679

(40,351
)
940,441

(87,846
)

852,595

Stockholders' equity
(84,889
)
(44,163
)
586,885

205,247

136,898

(884,867
)
(84,889
)
7,136

84,889

7,136

Total liabilities and stockholders' equity
$
(8,775
)
$
908,814

$
422,854

$
283,300

$
174,577

$
(925,218
)
$
855,552

$
(80,710
)
$
84,889

$
859,731

(1) Consolidating schedules presented separately for (i) CFTC as the issuer of the 12.00% Senior Secured Notes that were redeemed in August 2018, (ii) CURO Intermediate as the issuer of the 10.75% Senior Secured Notes that were redeemed in February 2017 and (iii) U.S. SPV as the issuer of the Non-Recourse U.S. SPV Facility that was extinguished in October 2018.


99


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)


Condensed Consolidating Statements of Operations

 
Year Ended December 31, 2018
(in thousands)
Subsidiary Guarantors
Subsidiary
 Non-Guarantors
Canada SPV
CURO
Eliminations
CURO
Consolidated
Revenue
$
853,141

$
163,467

$
28,465

$

$

$
1,045,073

Provision for losses
348,611

39,644

33,345



421,600

Net revenue
504,530

123,823

(4,880
)


623,473

Cost of providing services:
 
 
 
 
 
 
Salaries and benefits
71,447

35,307




106,754

Occupancy
30,797

22,887




53,684

Office
21,285

5,248




26,533

Other store operating expenses
47,341

4,328




51,669

Advertising
48,832

10,531




59,363

Total cost of providing services
219,702

78,301




298,003

Gross Margin
284,828

45,522

(4,880
)


325,470

Operating (income) expense:
 
 
 
 
 
 
Corporate, district and other
103,509

19,603

38

9,251


132,401

Intercompany management fee
(11,516
)
11,500

16




Interest expense
59,949

94

3,907

20,432


84,382

Loss on extinguishment of debt
90,569





90,569

Goodwill impairment charges






Impairment charges on intangible assets and property and equipment






Intercompany interest (income) expense
(4,126
)
4,126





Total operating expense
238,385

35,323

3,961

29,683


307,352

Net income (loss) before income taxes
46,443

10,199

(8,841
)
(29,683
)

18,118

Provision for income tax expense (benefit)
5,805

2,471


(6,617
)

1,659

Net income (loss) from continuing operations
40,638

7,728

(8,841
)
(23,066
)

16,459

Loss from discontinued operations

(38,512
)



(38,512
)
Net income (loss)
40,638

(30,784
)
(8,841
)
(23,066
)

(22,053
)
Equity in net income (loss) of subsidiaries:
 
 
 
 
 
 
CFTC



39,525

(39,525
)

Guarantor Subsidiaries
40,638




(40,638
)

Non-Guarantor Subsidiaries
(30,784
)



30,784


SPV Subs
(8,841
)



8,841


Net income (loss) attributable to CURO
$
41,651

$
(30,784
)
$
(8,841
)
$
16,459

$
(40,538
)
$
(22,053
)

100


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)



 
Year Ended December 31, 2017
(in thousands)
CFTC (1)
CURO Intermediate (1)
Subsidiary Guarantors
Subsidiary
 Non-Guarantors
SPV Subs (1)
Eliminations
CFTC
Consolidated
CURO
Eliminations
CURO
Consolidated
Revenue
$

$

$
465,170

$
186,408

$
272,559

$

$
924,137

$

$

$
924,137

Provision for losses


164,068

45,075

103,423


312,566



312,566

Net revenue


301,102

141,333

169,136


611,571



611,571

Cost of providing services:
 
 
 
 
 
 
 
 
Salaries and benefits


69,927

34,176



104,103



104,103

Occupancy


31,393

22,175



53,568



53,568

Office


16,884

2,819



19,703



19,703

Other store operating expenses


48,163

3,798

508


52,469



52,469

Advertising


36,148

10,415



46,563



46,563

Total cost of providing services


202,515

73,383

508


276,406



276,406

Gross Margin


98,587

67,950

168,628


335,165



335,165

Operating (income) expense:
 
 
 
 
 
 
 
 
Corporate, district and other
7,549

(25
)
108,901

16,952

451


133,828

3,927


137,755

Intercompany management fee


(21,849
)
12,078

9,771






Interest expense
55,809

9,613

(124
)
201

13,887


79,386

3,310


82,696

Loss on extinguishment of debt

11,884





11,884

574


12,458

Restructuring costs










Intercompany interest (income) expense

(3,556
)
(678
)
4,234







Total operating expense
63,358

17,916

86,250

33,465

24,109


225,098

7,811


232,909

Net income (loss) before income taxes
(63,358
)
(17,916
)
12,337

34,485

144,519


110,067

(7,811
)

102,256

Provision for income tax expense (benefit)
(24,077
)
72,289

(13,752
)
10,372



44,832

(3,185
)

41,647

Net income (loss) from continuing operations
(39,281
)
(90,205
)
26,089

24,113

144,519


65,235

(4,626
)

60,609

Loss from discontinued operations



(11,456
)


(11,456
)


(11,456
)
Net income (loss)
(39,281
)
(90,205
)
26,089

12,657

144,519


53,779

(4,626
)

49,153

Equity in net income (loss) of subsidiaries:
 
 
 
 
 
 
 
 
 
 
CFTC







53,779

(53,779
)

CURO Intermediate
(90,205
)




90,205





Guarantor Subsidiaries
26,089





(26,089
)




Non-Guarantor Subsidiaries
12,657





(12,657
)




SPV Subs
144,519





(144,519
)




Net income (loss) attributable to CURO
$
53,779

$
(90,205
)
$
26,089

$
12,657

$
144,519

$
(93,060
)
$
53,779

$
49,153

$
(53,779
)
$
49,153

(1) Consolidating schedules presented separately for (i) CFTC as the issuer of the 12.00% Senior Secured Notes that were redeemed in August 2018, (ii) CURO Intermediate as the issuer of the 10.75% Senior Secured Notes that were redeemed in February 2017 and (iii) U.S. SPV as the issuer of the Non-Recourse U.S. SPV Facility that was extinguished in October 2018.

101


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)



 
Year Ended December 31, 2016
(in thousands)
CFTC (1)
CURO Intermediate (1)
Subsidiary Guarantors
Subsidiary
 Non-Guarantors
SPV Subs (1)
Eliminations
CFTC
Consolidated
CURO
Eliminations
CURO
Consolidated
Revenue
$

$

$
581,820

$
188,079

$
24,977

$

$
794,876

$

$

$
794,876

Provision for losses


176,546

39,916

31,203


247,665



247,665

Net revenue


405,274

148,163

(6,226
)

547,211



547,211

Cost of providing services:
 
 
 
 
 
 
 
 
 
Salaries and benefits


69,549

33,181



102,730



102,730

Occupancy


31,451

21,315



52,766



52,766

Office


15,883

2,892



18,775



18,775

Other store operating expenses


47,491

3,441

6


50,938



50,938

Advertising


30,340

8,695



39,035



39,035

Total cost of providing services


194,714

69,524

6


264,244



264,244

Gross Margin


210,560

78,639

(6,232
)

282,967



282,967

Operating (income) expense:
 
 
 
 
 
 
 
 
 
Corporate, district and other
1,898

338

85,452

17,579



105,267

446


105,713

Intercompany management fee


(10,827
)
10,827







Interest expense

47,684

2

85

864


48,635

15,726


64,361

Intercompany Interest (income) expense

(3,822
)
(1,319
)
4,602

539






Loss on extinguishment of debt

(6,991
)




(6,991
)


(6,991
)
Restructuring costs


1,726

898



2,624



2,624

Total operating expense
1,898

37,209

75,034

33,991

1,403


149,535

16,172


165,707

Net income (loss) before income taxes
(1,898
)
(37,209
)
135,526

44,648

(7,635
)

133,432

(16,172
)

117,260

Provision for income tax (benefit) expense
(682
)
21,687

14,543

12,662



48,210

(6,594
)

41,616

Net income (loss) from continuing operations
(1,216
)
(58,896
)
120,983

31,986

(7,635
)

85,222

(9,578
)

75,644

Loss from discontinued operations, net of tax



(10,200
)


(10,200
)


(10,200
)
Net Income (loss)
(1,216
)
(58,896
)
120,983

21,786

(7,635
)

75,022

(9,578
)

65,444

Equity in net income (loss) of subsidiaries:
 
 
 
 
 
 
 
 
CFTC







75,022

(75,022
)

CURO Intermediate
(58,896
)




58,896





Guarantor Subsidiaries
120,983





(120,983
)




Non-Guarantor Subsidiaries
31,986





(31,986
)




SPV Subs
(7,635
)




7,635





Net income (loss) attributable to CURO
$
85,222

$
(58,896
)
$
120,983

$
21,786

$
(7,635
)
$
(86,438
)
$
75,022

$
65,444

$
(75,022
)
$
65,444

(1) Consolidating schedules presented separately for (i) CFTC as the issuer of the 12.00% Senior Secured Notes that were redeemed in August 2018, (ii) CURO Intermediate as the issuer of the 10.75% Senior Secured Notes that were redeemed in February 2017 and (iii) U.S. SPV as the issuer of the Non-Recourse U.S. SPV Facility that was extinguished in October 2018.

102


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)


Condensed Consolidating Statements of Cash Flows

 
Year Ended December 31, 2018
(in thousands)
Subsidiary Guarantors
Subsidiary
 Non-Guarantors
Canada SPV
CURO
Eliminations
CURO Consolidated
Cash flows from operating activities:
 
 
 
 
 
 
Net cash provided by (used in) continuing operating activities
$
1,104,821

$
16,308

$
72,648

$
(674,290
)
$
4,169

$
523,656

Net cash provided by discontinued operating activities

10,808




10,808

Net cash provided by (used in) operating activities
1,104,821

27,116

72,648

(674,290
)
4,169

534,464

Cash flows from investing activities:
 
 
 
 
 
 
Purchase of property, equipment and software
(11,105
)
(2,928
)



(14,033
)
Originations of loans, net
(398,542
)
(7,228
)
(172,193
)


(577,963
)
Cash paid for Zibby Investment
(958
)




(958
)
Net cash used in continuing investing activities
(410,605
)
(10,156
)
(172,193
)


(592,954
)
Net cash used in discontinued investing activities

(27,891
)



(27,891
)
Net cash used in investing activities
(410,605
)
(38,047
)
(172,193
)


(620,845
)
Cash flows from financing activities:
 
 
 
 
 
 
Proceeds from Non-Recourse U.S. SPV facility and ABL facility
17,000





17,000

Payments on Non-Recourse U.S. SPV facility and ABL facility
(141,590
)




(141,590
)
Proceeds from Non-Recourse Canada SPV facility


117,157



117,157

Payments on 12.00% Senior Secured Notes
(605,000
)




(605,000
)
Proceeds from issuance of 8.25% Senior Secured Notes



690,000


690,000

Payments of call premiums from early debt extinguishments
(69,650
)




(69,650
)
Debt issuance costs paid
(232
)

(4,529
)
(13,848
)

(18,609
)
Proceeds from revolving credit facilities
87,000

44,902




131,902

Payments on revolving credit facilities
(67,000
)
(44,902
)



(111,902
)
Proceeds from exercise of stock options
559





559

Payments to net share settle RSU's



(1,942
)

(1,942
)
Net proceeds from issuance of common stock
11,167





11,167

Net cash (used in) provided by financing activities
(767,746
)

112,628

674,210


19,092

Effect of exchange rate changes on cash and restricted cash

(2,933
)
(243
)

(4,169
)
(7,345
)
Net (decrease) increase in cash and restricted cash
(73,530
)
(13,864
)
12,840

(80
)

(74,634
)
Cash and restricted cash at beginning of period
125,927

48,484


80


174,491

Cash and restricted cash at end of period
52,397

34,620

12,840



99,857

Cash and restricted cash of discontinued operations at end of period

13,243


13,243

Cash and restricted cash of continuing operations at end of period
$
52,397

$
21,377

$
12,840

$

$

$
86,614



103


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)



Year Ended December 31, 2017
(in thousands)
CFTC (1)
CURO Intermediate (1)
Subsidiary Guarantors
Subsidiary
 Non-Guarantors
SPV Subs (1)
Eliminations
CFTC
Consolidated
CURO
CURO Consolidated
Cash flows from operating activities:












 
 
Net cash (used in) provided by continuing operating activities
$
(264,670
)
$
447,027

$
175,213

$
59,307

$
98,075

$
(3,514
)
$
511,438

$
(86,200
)
$
425,238

Net cash provided by discontinued operating activities



9,666



9,666


9,666

Net cash (used in) provided by operating activities
(264,670
)
447,027

175,213

68,973

98,075

(3,514
)
521,104

(86,200
)
434,904

Cash flows from investing activities:












 
 
Purchase of property, equipment and software


(7,406
)
(1,311
)


(8,717
)

(8,717
)
Originations of loans, net


(177,687
)
(74,833
)
(150,253
)

(402,773
)

(402,773
)
Cash paid for Zibby Investment
(5,600
)





(5,600
)

(5,600
)
Net cash used in continuing investing activities
(5,600
)

(185,093
)
(76,144
)
(150,253
)

(417,090
)

(417,090
)
Net cash used in discontinued investing activities



(15,761
)


(15,761
)

(15,761
)
Net cash used in investing activities
(5,600
)

(185,093
)
(91,905
)
(150,253
)

(432,851
)

(432,851
)
Cash flows from financing activities:












 
 
Proceeds from Non-Recourse U.S. SPV facility and ABL facility

1,590



58,540


60,130


60,130

Payments on Non-Recourse U.S. SPV facility and ABL facility

(24,996
)


(2,261
)

(27,257
)

(27,257
)
Proceeds from issuance of 12.00% Senior Secured Notes
601,054






601,054


601,054

Proceeds from revolving credit facilities
35,000



8,084



43,084


43,084

Payments on revolving credit facilities
(35,000
)


(8,084
)


(43,084
)

(43,084
)
Payments on 10.75% Senior Secured Notes

(426,034
)




(426,034
)

(426,034
)
Dividends (paid) received to/from CURO Group Holdings Corp.
(312,083
)





(312,083
)
312,083


Payments on Cash Pay Senior Notes







(125,000
)
(125,000
)
Dividends paid to stockholders







(182,000
)
(182,000
)
Proceeds from issuance of common stock







81,117

81,117

Debt issuance costs paid
(18,701
)





(18,701
)

(18,701
)
Net cash provided by (used in) financing activities
270,270

(449,440
)


56,279


(122,891
)
86,200

(36,691
)
Effect of exchange rate changes on cash and restricted cash



4,262


3,514

7,776


7,776

Net (decrease) increase in cash and restricted cash

(2,413
)
(9,880
)
(18,670
)
4,101


(26,862
)

(26,862
)
Cash and restricted cash at beginning of period

2,413

128,936

67,154

2,770


201,273

80

201,353

Cash and restricted cash at end of period


119,056

48,484

6,871


174,411

80

174,491

Cash and restricted cash of discontinued operations at end of period



12,460



12,460


12,460

Cash and restricted cash of continuing operations at end of period
$

$

$
119,056

$
36,024

$
6,871

$

$
161,951

$
80

$
162,031

(1) Consolidating schedules presented separately for (i) CFTC as the issuer of the 12.00% Senior Secured Notes that were redeemed in August 2018, (ii) CURO Intermediate as the issuer of the 10.75% Senior Secured Notes that were redeemed in February 2017 and (iii) U.S. SPV as the issuer of the Non-Recourse U.S. SPV Facility that was extinguished in October 2018.


104


CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (continued)


 
Year Ended December 31, 2016
(in thousands)
CFTC (1)
CURO Intermediate (1)
Subsidiary Guarantors
Subsidiary
Non-Guarantors
SPV Subs (1)
Eliminations
CFTC
Consolidated
CURO
CURO
Consolidated
Cash flows from operating activities:
 
 
 
 
 
 
 
 
Net cash provided by (used in) continuing operating activities
$
20

$
29,400

$
157,903

$
95,600

$
47,899

$
(627
)
$
330,195

$
(1,402
)
$
328,793

Net cash provided by discontinued operating activities



566



566


566

Net cash provided by (used in) operating activities
20

29,400

157,903

96,166

47,899

(627
)
330,761

(1,402
)
329,359

Cash flows from investing activities:
 
 
 
 
 
 
 
 
Purchase of property, equipment and software
(20
)

(10,105
)
(5,872
)


(15,997
)

(15,997
)
Originations of loans, net


(81,711
)
(56,764
)
(131,500
)

(269,975
)

(269,975
)
Net cash used in continuing investing activities
(20
)

(91,816
)
(62,636
)
(131,500
)

(285,972
)

(285,972
)
Net cash used in discontinued investing activities



(11,701
)


(11,701
)

(11,701
)
Net cash used in investing activities
(20
)

(91,816
)
(74,337
)
(131,500
)

(297,673
)

(297,673
)
Cash flows from financing activities:
 
 
 
 
 
 
 
 
Proceeds from credit facility

30,000





30,000


30,000

Payments on credit facility

(38,050
)




(38,050
)

(38,050
)
Deferred financing costs




(5,346
)

(5,346
)

(5,346
)
Proceeds from Non-Recourse U.S. SPV Facility and ABL facility




91,717


91,717


91,717

Purchase of May 2011 Senior Secured notes

(18,939
)




(18,939
)

(18,939
)
Net cash (used in) provided by financing activities

(26,989
)


86,371


59,382


59,382

Effect of exchange rate changes on cash and restricted cash



(2,666
)

627

(2,039
)

(2,039
)
Net increase (decrease) in cash and restricted cash

2,411

66,087

19,163

2,770


90,431

(1,402
)
89,029

Cash and restricted cash at beginning of period

2

62,849

47,991



110,842

1,482

112,324

Cash and restricted cash at end of period

2,413

128,936

67,154

2,770


201,273

80

201,353

Cash and restricted cash of discontinued operations at end of period



14,029



14,029


14,029

Cash and restricted cash of continuing operations at end of period
$

$
2,413

$
128,936

$
53,125

$
2,770

$

$
187,244

$
80

$
187,324

(1) Consolidating schedules presented separately for (i) CFTC as the issuer of the 12.00% Senior Secured Notes that were redeemed in August 2018, (ii) CURO Intermediate as the issuer of the 10.75% Senior Secured Notes that were redeemed in February 2017 and (iii) U.S. SPV as the issuer of the Non-Recourse U.S. SPV Facility that was extinguished in October 2018.

105

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

NOTE 23 – QUARTERLY FINANCIAL DATA (UNAUDITED)

The following is a summary of the quarterly results of operations for the years ended December 31, 2018 and 2017.
 
2018
(dollars in thousands, except per share amounts)
First Quarter
Second Quarter
Third Quarter
Fourth Quarter
 
 
 
 
 
Revenue
$
250,843

$
237,169

$
269,482

$
287,579

Provision for losses
76,883

86,347

127,692

130,678

Net revenue
$
173,960

$
150,822

$
141,790

$
156,901

Total cost of providing services
$
68,114

$
73,474

$
81,196

$
75,219

Gross margin
$
105,846

$
77,348

$
60,594

$
81,682

Net income (loss) from continuing operations
24,913

18,718

(42,590
)
15,418

Net loss from discontinued operations, net of tax
$
(1,621
)
$
(2,743
)
$
(4,432
)
$
(29,716
)
Net income (loss)
$
23,292

$
15,975

$
(47,022
)
$
(14,298
)
Basic income (loss) per share:
 
 
 
 
Continuing operations
$
0.55

$
0.41

$
(0.93
)
$
0.33

Discontinued operations
(0.04
)
(0.06
)
(0.10
)
(0.64
)
Basic income (loss) per share
$
0.51

$
0.35

$
(1.03
)
$
(0.31
)
Diluted income (loss) per share:
 
 
 
 
Continuing operations
$
0.53

$
0.39

$
(0.93
)
$
0.32

Discontinued operations
(0.03
)
(0.06
)
(0.10
)
(0.62
)
Diluted income (loss) per share
$
0.50

$
0.33

$
(1.03
)
$
(0.30
)
Basic weighted average shares outstanding
45,506

45,650

45,853

46,158

Diluted weighted average shares outstanding
47,416

47,996

45,853

47,773


 
2017
(dollars in thousands, except per share amounts)
First Quarter
Second Quarter
Third Quarter
Fourth Quarter
 
 
 
 
 
Revenue
$
215,888

$
207,359

$
244,484

$
256,406

Provision for losses
59,422

62,258

95,224

95,662

Net revenue
$
156,466

$
145,101

$
149,260

$
160,744

Total cost of providing services
$
65,033

$
66,020

$
72,508

$
72,845

Gross margin
$
91,433

$
79,081

$
76,752

$
87,899

Net income from continuing operations
$
17,959

$
17,854

$
18,292

$
6,504

Net (loss) income from discontinued operations, net of tax
(1,321
)
(1,512
)
(8,529
)
(94
)
Net income
$
16,638

$
16,342

$
9,763

$
6,410

Basic income (loss) per share:
 
 
 
 
Continuing operations
$
0.47

$
0.47

$
0.48

$
0.16

Discontinued operations
(0.03
)
(0.04
)
(0.22
)

Basic income per share
$
0.44

$
0.43

$
0.26

$
0.16

Diluted income (loss) per share:
 
 
 
 
Continuing operations
$
0.46

$
0.46

$
0.47

$
0.16

Discontinued operations
(0.03
)
(0.04
)
(0.22
)

Diluted income per share
$
0.43

$
0.42

$
0.25

$
0.16

Basic weighted average shares outstanding
37,895

37,895

37,908

39,706

Diluted weighted average shares outstanding
38,959

38,987

38,914

40,524


Our operations are subject to seasonal fluctuations. Typically, our cost of revenue, which represents our loan loss provision, is lowest as a percentage of revenue in the first quarter of each year.

106

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)


NOTE 24 – DISCONTINUED OPERATIONS

On February 25, 2019, in accordance with the provisions of the U.K. Insolvency Act 1986 and as approved by the boards of directors of the U.K. Subsidiaries, insolvency practitioners from KPMG were appointed as Administrators for the U.K. Subsidiaries. The effect of the U.K. Subsidiaries’ entry into administration was to place their management, affairs, business and property of the U.K. Subsidiaries under the direct control of the Administrators. Accordingly, the Company deconsolidated the U.K. Subsidiaries, which comprised the U.K. reportable operating segment, as of February 25, 2019. The Company reported the historical results of operations and financial position of the U.K. reportable operating segment as discontinued operations in the Consolidated Financial Statements for all periods presented.

The following table presents the results from the discontinued operations of the U.K. Subsidiaries included in the Consolidated Statement of Operations:
 
For the Year Ended December 31,
(in thousands)
2018
 
2017
 
2016
Revenue
$
49,238

 
$
39,496

 
$
33,720

Provision for losses
21,632

 
13,660

 
10,624

Net revenue
27,606

 
25,836

 
23,096

 
 
 
 
 
 
Cost of providing services
 
 
 
 
 
Advertising
8,970

 
5,495

 
4,886

Non-advertising costs of providing services
3,209

 
6,269

 
7,921

Total cost of providing services
12,179

 
11,764

 
12,807

Gross margin
15,427

 
14,072

 
10,289

Operating expense (income)
 
 
 
 
 
Corporate, district and other
31,639

 
17,218

 
18,561

Interest income
(26
)
 
(12
)
 
(27
)
Restructuring costs

 
7,393

 
994

Goodwill impairment
22,496

 

 

Total operating expense
54,109

 
24,599

 
19,528

Loss from operations of discontinued operations before income taxes
(38,682
)
 
(10,527
)
 
(9,239
)
(Benefit) / provision for income tax
(170
)
 
929

 
961

Loss from discontinued operations
$
(38,512
)
 
$
(11,456
)
 
$
(10,200
)

107

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)


The following table presents the aggregate carrying amounts of the assets and liabilities of the discontinued operations of the U.K. Subsidiaries:
(in thousands)
December 31,
2018
December 31,
2017
ASSETS
Cash
$
9,859

$
8,891

Restricted cash
3,384

3,569

Gross loans receivable
25,256

19,590

Less: allowance for loan losses
(5,387
)
(5,441
)
Loans receivable, net
19,869

14,149

Prepaid expenses and other
1,482

1,139

Property and equipment, net

1,535

Goodwill

23,960

Other intangibles, net of accumulated amortization

4,102

Other
267

297

Total assets classified as discontinued operations in the Consolidated Balance Sheets
$
34,861

$
57,642

LIABILITIES AND STOCKHOLDERS' EQUITY
Accounts payable and accrued liabilities
$
8,136

$
6,517

Income tax payable

929

Deferred revenue
180

543

Accrued interest
(5
)

Deferred rent
149

400

Deferred tax liabilities

472

Other long-term liabilities
422

626

Total liabilities classified as discontinued operations in the Consolidated Balance Sheets
$
8,882

$
9,487


The following table presents cash flows of the discontinued operations of the U.K. Subsidiaries:
 
Year Ended December 31,
(in thousands)
2018
 
2017
 
2016
Net cash provided by discontinued operating activities
$
10,808

 
$
9,666

 
$
566

Net cash used in discontinued investing activities
(27,891
)
 
(15,761
)
 
(11,701
)
Net cash used in discontinued financing activities

 

 


NOTE 25 - SUBSEQUENT EVENTS
Restructuring Activity

On January 17, 2019, management eliminated 121 positions in North America. The restructuring included 82 positions across the Company’s 213 U.S. branches (5% of the U.S. store workforce) and 39 corporate support positions in the U.S. and Canada (8% of the U.S. and Canada corporate support workforce). The 121 affected positions represented 2.8% of our headcount as of December 31, 2018. The store employee reductions will help better align store staffing with in-store customer traffic and volume patterns. As a result of the restructuring, we recognized expense of $1.6 million in the first quarter of 2019.

Cognical Holdings Investment

On February 8, 2019, we purchased 679,535 additional preferred shares of Cognical Holdings for $1.4 million. As a result of this transaction, along with our previously purchased shares, we currently own 11.7% of the equity of Cognical Holdings. We record these purchases in "Other assets" in our Consolidated Balance Sheets.


108

CURO GROUP HOLDINGS CORP. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (continued)

U.K. Segment Placed into Administration

On February 1, 2019, we filed a Current Report on Form 8-K announcing that we launched a consent solicitation to the holders (“Holders”) of our 8.25% Senior Secured Notes requesting consent to implement either the SOA or an Administration process as discussed below (the "Proposed Transactions") and to provide a one-time waiver with respect to certain provisions of the underlying indenture to permit the implementation of any of the Proposed Transactions.

On February 8, 2019, we received consents to the Proposed Transactions from Holders holding a majority in aggregate principal amount of the outstanding Notes. In connection with the consummation of the consent solicitation, Holders of $680.6 million aggregate principal amount of Notes delivered valid consents at or prior to the expiration of the consent solicitation, and a cash payment of $10.00 per $1,000 in aggregate principal amount of Notes will be paid to such consenting Holders. We incurred and expensed total costs of $7.7 million in the first quarter of 2019 in connection with the consent process, including $6.8 million of cash payments to consenting Holders.

On February 25, 2019, we filed a Current Report on Form 8-K announcing that the proposed SOA, as previously disclosed in our Current Report on Form 8-K filed on January 31, 2019, would not be implemented.

We also announced that effective February 25, 2019, in accordance with the provisions of the U.K. Insolvency Act 1986 and as approved by the boards of directors of the U.K. Subsidiaries, insolvency practitioners from KPMG were appointed as Administrators in respect of the U.K. Subsidiaries. The effect of the U.K. Subsidiaries’ entry into administration was to place the management, affairs, business and property of the U.K. Subsidiaries under the direct control of the Administrators. Accordingly, we will deconsolidate the U.K. Subsidiaries as of February 25, 2019 and will present the U.K. Subsidiaries as Discontinued Operations in the first quarter of 2019.