Revenue from Contracts with Customers (Tables)

6 Months Ended

Jun. 30, 2024

Contract assets

Schedule of revenue by service offering

	Three months ended				Six months ended
	June 30,				June 30,
	2024		2023		2024		2023
	(in millions)
Residential subscription
HSD	$	85.7	$	88.0	$	172.6	$	174.8
Video		28.3		38.7		57.6		77.9
Telephony		4.5		5.5		9.3		11.1
Total residential subscription	$	118.5	$	132.2	$	239.5	$	263.8
Business subscription
HSD	$	19.3	$	18.7	$	38.6	$	37.1
Video		2.5		2.9		5.0		5.8
Telephony		6.2		6.6		12.4		13.1
Total business subscription	$	28.0	$	28.2	$	56.0	$	56.0
Total subscription services revenue		146.5		160.4		295.5		319.8
Other business services revenue(1)		5.0		5.1		10.3		10.3
Other revenue		7.3		7.1		14.5		14.7
Total revenue	$	158.8	$	172.6	$	320.3	$	344.8

(1) Includes wholesale and colocation lease revenue of $4.7 million and $4.9 million for the three months ended June 30, 2024 and 2023, respectively and $9.7 million and $9.6 million for the six months ended June 30, 2024 and 2023, respectively.

Schedule of activity of contract liabilities and current and non-current portion of contract liabilities

	Three months ended				Six months ended
	June 30,				June 30,
	2024		2023		2024		2023
	(in millions)
Balance at beginning of period	$	2.3	$	2.5	$	2.5	$	2.7
Deferral		2.7		2.7		5.1		5.2
Revenue recognized		(2.6)		(2.7)		(5.2)		(5.4)
Balance at end of period	$	2.4	$	2.5	$	2.4	$	2.5

	June 30,  2024		December 31, 2023
	(in millions)
Current contract liabilities	$	2.1	$	2.2
Non-current contract liabilities		0.3		0.3
Total contract liabilities	$	2.4	$	2.5

Summary of expected revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied

	2024		2025		2026		Thereafter		Total
	(in millions)
Subscription services	$	23.8	$	27.6	$	9.3	$	3.8	$	64.5
Other business services		1.3		1.7		0.9		0.4		4.3
Total expected revenue	$	25.1	$	29.3	$	10.2	$	4.2	$	68.8

Schedule of change in the allowance for doubtful accounts for trade accounts receivable

	Three months ended					Six months ended
	June 30,					June 30,
	2024		2023		2024		2023
	(in millions)
Accounts receivable - trade	$	42.9	$	45.6	$	42.9	$	45.6
Allowance for doubtful accounts:
Balance at beginning of period	$	6.4	$	4.8	$	6.7	$	4.3
Provision charged to expense		2.1		2.9		4.8		5.5
Accounts written off, net of recoveries		(3.0)		(1.8)		(6.0)		(3.9)
Balance at end of period	$	5.5	$	5.9	$	5.5	$	5.9
Accounts receivable - trade, net of allowance for doubtful accounts	$	37.4	$	39.7	$	37.4	$	39.7

Promotional costs

Contract assets

Schedule of activity of capitalized contract costs and current and non-current portion of capitalized contract costs

The following table summarizes the activity of promotional costs:

	Three months ended				Six months ended
	June 30,				June 30,
	2024		2023		2024		2023
	(in millions)
Balance at beginning of period	$	20.3	$	18.5	$	20.4	$	18.0
Deferral		1.7		1.9		3.8		4.0
Amortization		(2.3)		(1.8)		(4.5)		(3.4)
Balance at end of period	$	19.7	$	18.6	$	19.7	$	18.6

The following table presents the current and non-current portion of promotional costs for the periods presented:

	June 30,  2024		December 31, 2023
	(in millions)
Current promotional costs	$	8.4	$	8.0
Non-current promotional costs		11.3		12.4
Total promotional costs	$	19.7	$	20.4

Costs of obtaining contracts with customers

Contract assets

Schedule of activity of capitalized contract costs and current and non-current portion of capitalized contract costs

The following table summarizes the activity of costs of obtaining contracts with customers:

	Three months ended				Six months ended
	June 30,				June 30,
	2024		2023		2024		2023
	(in millions)
Balance at beginning of period	$	42.9	$	39.9	$	42.4	$	39.5
Deferral		4.5		4.9		9.2		9.3
Amortization		(4.2)		(4.0)		(8.4)		(8.0)
Balance at end of period	$	43.2	$	40.8	$	43.2	$	40.8

The following table presents the current and non-current portion of costs of obtaining contracts with customers as of the end of the corresponding periods:

	June 30,  2024		December 31, 2023
	(in millions)
Current costs of obtaining contracts with customers	$	16.8	$	16.5
Non-current costs of obtaining contracts with customers		26.4		25.9
Total costs of obtaining contracts with customers	$	43.2	$	42.4