Revenue from Contracts with Customers (Tables)

9 Months Ended

Sep. 30, 2023

Revenue from Contracts with Customers

Schedule of revenue by service offering

	Three months ended				Nine months ended
	September 30,				September 30,
	2023		2022		2023		2022
	(in millions)
Residential subscription
HSD	$	90.8	$	84.2	$	265.6	$	251.1
Video		36.1		42.4		114.0		132.8
Telephony		5.2		6.1		16.3		18.5
Total residential subscription	$	132.1	$	132.7	$	395.9	$	402.4
Business subscription
HSD	$	19.0	$	18.1	$	56.1	$	53.9
Video		2.8		2.9		8.6		8.8
Telephony		6.4		6.7		19.5		20.5
Total business subscription	$	28.2	$	27.7	$	84.2	$	83.2
Total subscription services revenue		160.3		160.4		480.1		485.6
Other business services revenue(1)		5.4		5.4		15.7		16.1
Other revenue		7.4		7.9		22.1		22.7
Total revenue	$	173.1	$	173.7	$	517.9	$	524.4

(1) Includes wholesale and colocation lease revenue of $5.0 million and $4.8 million for the three months ended September 30, 2023 and 2022, respectively and $14.6 million and $14.4 million for the nine months ended September 30, 2023 and 2022, respectively.

Schedule of activity and costs of current and non-current costs of obtaining contracts

	Three months ended				Nine months ended
	September 30,				September 30,
	2023		2022		2023		2022
	(in millions)
Balance at beginning of period	$	40.8	$	38.2	$	39.5	$	37.3
Deferral		4.8		4.6		14.1		12.4
Amortization		(4.1)		(3.7)		(12.1)		(10.6)
Balance at end of period	$	41.5	$	39.1	$	41.5	$	39.1

	September 30,  2023		December 31,  2022
	(in millions)
Current costs of obtaining contracts with customers	$	16.3	$	15.6
Non-current costs of obtaining contracts with customers		25.2		23.9
Total costs of obtaining contracts with customers	$	41.5	$	39.5

Schedule of activity of contract liabilities and current and non-current contract liabilities

	Three months ended				Nine months ended
	September 30,				September 30,
	2023		2022		2023		2022
	(in millions)
Balance at beginning of period	$	2.5	$	2.9	$	2.7	$	3.3
Deferral		2.8		2.9		8.0		9.1
Revenue recognized		(2.8)		(3.0)		(8.2)		(9.6)
Balance at end of period	$	2.5	$	2.8	$	2.5	$	2.8

	September 30,  2023		December 31,  2022
	(in millions)
Current contract liabilities	$	2.2	$	2.4
Non-current contract liabilities		0.3		0.3
Total contract liabilities	$	2.5	$	2.7

Summary of expected revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied

	2023		2024		2025		Thereafter		Total
	(in millions)
Subscription services	$	15.8	$	46.9	$	26.2	$	11.0	$	99.9
Other business services		0.8		2.5		1.0		0.4		4.7
Total expected revenue	$	16.6	$	49.4	$	27.2	$	11.4	$	104.6

Schedule of change in the allowance for doubtful accounts for trade accounts receivable

	Three months ended					Nine months ended
	September 30,					September 30,
	2023		2022		2023		2022
	(in millions)
Balance at beginning of period	$	5.9	$	2.4	$	4.3	$	4.3
Provision charged to expense(1)		3.0		2.0		8.5		2.7
Accounts written off, net of recoveries		(2.2)		(1.0)		(6.1)		(3.6)
Balance at end of period	$	6.7	$	3.4	$	6.7	$	3.4

(1) During the three and nine months ended September 30, 2022, the Company released nil and $1.6 million of reserves established in 2020 related to COVID-19.