Revenue from Contracts with Customers (Tables)

12 Months Ended

Dec. 31, 2022

Revenue from Contracts with Customers

Schedule of revenue by service offering

The following table presents revenue by service offering:

	Year ended December 31,
	2022		2021		2020
	(in millions)
Residential subscription
HSD(1)	$	339.9	$	329.0	$	294.5
Video		173.5		204.1		236.4
Telephony		24.3		28.5		35.6
Total Residential subscription	$	537.7	$	561.6	$	566.5
Business subscription
HSD	$	72.2	$	70.1	$	64.5
Video		11.7		11.4		11.4
Telephony		27.1		28.9		29.7
Total business subscription	$	111.0	$	110.4	$	105.6
Total subscription services revenue		648.7		672.0		672.1
Other business services revenue(2)		21.2		22.3		23.4
Other revenue		35.0		31.4		34.7
Total revenue	$	704.9	$	725.7	$	730.2

(1) Includes revenue recognized of $3.4 million, $3.3 million and nil related to the CAF BLS for the years ended December 31, 2022, 2021 and 2020, respectively.

(2) Includes wholesale and colocation lease revenue of $19.1 million for the year ended December 31, 2022 and $19.4 million for each of the years ended December 31, 2021 and 2020.

Schedule of activity and costs of current and non-current costs of obtaining contracts

	2022		2021		2020
	(in millions)
Balance at beginning of period	$	37.3	$	31.8	$	20.9
Deferral		16.6		15.5		17.4
Amortization		(14.4)		(10.0)		(6.5)
Balance at end of period	$	39.5	$	37.3	$	31.8

	December 31,  2022		December 31,  2021
	(in millions)
Current costs of obtaining contracts with customers	$	15.6	$	14.1
Non-current costs of obtaining contracts with customers		23.9		23.2
Total costs of obtaining contracts with customers	$	39.5	$	37.3

Schedule of activity of contract liabilities and current and non-current contract liabilities

	2022		2021		2020
	(in millions)
Balance at beginning of period	$	3.3	$	2.9	$	2.8
Deferral		11.9		12.4		8.8
Revenue recognized		(12.5)		(12.0)		(8.7)
Balance at end of period	$	2.7	$	3.3	$	2.9

	December 31,  2022		December 31,  2021
	(in millions)
Current contract liabilities	$	2.4	$	2.9
Non-current contract liabilities		0.3		0.4
Total contract liabilities	$	2.7	$	3.3

Summary of expected revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied

	2023		2024		2025		Thereafter		Total
	(in millions)
Subscription services	$	45.3		27.3	$	10.8	$	2.6	$	86.0
Other business services		3.1		1.8		0.6		0.1		5.6
Total expected revenue	$	48.4	$	29.1	$	11.4	$	2.7	$	91.6

Schedule of change in the allowance for doubtful accounts for trade accounts receivable

	Year ended December 31,
	2022		2021		2020
	(in millions)
Balance at beginning of period	$	4.3	$	6.7	$	6.4
Provision charged to expense(1)		6.0		8.3		11.6
Accounts written off, net of recoveries		(6.0)		(10.7)		(11.3)
Balance at end of period	$	4.3	$	4.3	$	6.7

(1) The Company released $1.6 million of reserves established in 2020 related to COVID-19 during the year ended December 31, 2022. The Company did not release such reserves during the years ended December 31, 2021 and 2020.