Business segments - Schedule of Net Revenue and Reconciliation to Gross Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Segment Reporting Information [Line Items]
Total revenue	$ 183,517	$ 213,145	$ 719,627	$ 734,987
Other revenues
Segment Reporting Information [Line Items]
Total revenue	352	531	1,181	1,697
Management fees
Segment Reporting Information [Line Items]
Total revenue	1,311	1,369	5,246	5,420
The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	1,727	1,051	4,326	2,605
Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	1,898	2,785	7,135	9,327
Operating Segments | Segment owned net revenue
Segment Reporting Information [Line Items]
Total revenue	173,013	201,354	683,360	697,575
Operating Segments | Yucatán Peninsula
Segment Reporting Information [Line Items]
Total revenue	67,767	67,619	246,462	235,969
Operating Segments | Yucatán Peninsula | Segment owned net revenue
Segment Reporting Information [Line Items]
Total revenue	65,290	65,138	238,366	228,777
Operating Segments | Yucatán Peninsula | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Yucatán Peninsula | Management fees
Segment Reporting Information [Line Items]
Total revenue	37	40	113	118
Operating Segments | Yucatán Peninsula | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Yucatán Peninsula | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast
Segment Reporting Information [Line Items]
Total revenue	20,777	30,169	101,926	110,502
Operating Segments | Pacific Coast | Segment owned net revenue
Segment Reporting Information [Line Items]
Total revenue	20,083	29,236	98,955	107,527
Operating Segments | Pacific Coast | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic
Segment Reporting Information [Line Items]
Total revenue	51,805	57,225	199,299	191,418
Operating Segments | Dominican Republic | Segment owned net revenue
Segment Reporting Information [Line Items]
Total revenue	51,736	57,142	199,005	191,038
Operating Segments | Dominican Republic | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica
Segment Reporting Information [Line Items]
Total revenue	38,770	53,693	157,010	182,031
Operating Segments | Jamaica | Segment owned net revenue
Segment Reporting Information [Line Items]
Total revenue	35,904	49,838	147,034	170,233
Operating Segments | Jamaica | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	853	1,257	2,845	3,864
Segment Reconciling Items | Other revenues
Segment Reporting Information [Line Items]
Total revenue	352	531	1,181	1,697
Segment Reconciling Items | Management fees
Segment Reporting Information [Line Items]
Total revenue	1,311	1,369	5,246	5,420
Segment Reconciling Items | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	1,727	1,051	4,326	2,605
Segment Reconciling Items | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	1,898	2,785	7,135	9,327
Segment Reconciling Items | Compulsory tips
Segment Reporting Information [Line Items]
Total revenue	$ 5,216	$ 6,055	$ 18,379	$ 18,363