Business segments - Schedule of Net Revenue and Reconciliation to Gross Revenue (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023 USD ($)	Sep. 30, 2022 USD ($)	Sep. 30, 2023 USD ($) segment	Sep. 30, 2022 USD ($)
Segment Reporting [Abstract]
Number of reportable segments | segment			4
Segment Reporting Information [Line Items]
Total revenue	$ 213,145	$ 204,622	$ 734,987	$ 645,463
Other revenues
Segment Reporting Information [Line Items]
Total revenue	531	199	1,697	667
Management fees
Segment Reporting Information [Line Items]
Total revenue	1,369	786	5,420	3,186
The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	1,051	517	2,605	1,211
Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	2,785	2,836	9,327	6,868
Operating Segments | Segment owned revenue
Segment Reporting Information [Line Items]
Total revenue	201,354	194,844	697,575	618,596
Operating Segments | Yucatán Peninsula
Segment Reporting Information [Line Items]
Total revenue	67,619	67,701	235,969	210,067
Operating Segments | Yucatán Peninsula | Segment owned revenue
Segment Reporting Information [Line Items]
Total revenue	65,138	65,594	228,777	204,200
Operating Segments | Yucatán Peninsula | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Yucatán Peninsula | Management fees
Segment Reporting Information [Line Items]
Total revenue	40	35	118	97
Operating Segments | Yucatán Peninsula | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Yucatán Peninsula | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast
Segment Reporting Information [Line Items]
Total revenue	30,169	31,200	110,502	95,448
Operating Segments | Pacific Coast | Segment owned revenue
Segment Reporting Information [Line Items]
Total revenue	29,236	30,301	107,527	92,901
Operating Segments | Pacific Coast | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Pacific Coast | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic
Segment Reporting Information [Line Items]
Total revenue	57,225	55,230	191,418	189,846
Operating Segments | Dominican Republic | Segment owned revenue
Segment Reporting Information [Line Items]
Total revenue	57,142	55,190	191,038	189,714
Operating Segments | Dominican Republic | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Dominican Republic | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica
Segment Reporting Information [Line Items]
Total revenue	53,693	47,444	182,031	141,653
Operating Segments | Jamaica | Segment owned revenue
Segment Reporting Information [Line Items]
Total revenue	49,838	43,759	170,233	131,781
Operating Segments | Jamaica | Other revenues
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica | Management fees
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	0	0	0	0
Operating Segments | Jamaica | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	1,257	1,256	3,864	3,386
Segment Reconciling Items | Other revenues
Segment Reporting Information [Line Items]
Total revenue	531	199	1,697	667
Segment Reconciling Items | Management fees
Segment Reporting Information [Line Items]
Total revenue	1,369	786	5,420	3,186
Segment Reconciling Items | The Playa Collection
Segment Reporting Information [Line Items]
Total revenue	1,051	517	2,605	1,211
Segment Reconciling Items | Cost reimbursements
Segment Reporting Information [Line Items]
Total revenue	2,785	2,836	9,327	6,868
Segment Reconciling Items | Compulsory tips
Segment Reporting Information [Line Items]
Total revenue	$ 6,055	$ 5,440	$ 18,363	$ 14,935