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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________________________
FORM 10-Q
 _______________________________________________
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For quarterly period ended September 30, 2021

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

COMMISSION FILE NO. 1-38012
 Playa Hotels & Resorts N.V.
(Exact name of registrant as specified in its charter)
TheNetherlands 98-1346104
              (State or other jurisdiction of incorporation or organization) (IRS Employer Identification Number)
Nieuwezijds Voorburgwal 104 
1012 SGAmsterdam,
theNetherlandsNot Applicable
 (Address of Principal Executive Offices) (Zip Code)
+31 6 82 55 84 30
(Registrant's Telephone Number, Including Area Code)
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Ordinary Shares, €0.10 par valuePLYAThe Nasdaq Stock Market LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past ninety (90) days.    Yes    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes        No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filer  Smaller reporting company         
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No    

As of October 29, 2021, there were 164,220,739 shares of the registrant’s ordinary shares, €0.10 par value, outstanding.




Playa Hotels & Resorts N.V.
TABLE OF CONTENTS
   
Page
Item 1.
 
 
 
 
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.




PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

Playa Hotels & Resorts N.V.
Condensed Consolidated Balance Sheets
($ in thousands, except share data)
(unaudited)
As of September 30,As of December 31,
20212020
ASSETS
Cash and cash equivalents$231,460 $146,919 
Restricted cash24,623 25,941 
Trade and other receivables, net40,271 25,433 
Accounts receivable from related parties4,319 3,726 
Inventories15,466 13,813 
Prepayments and other assets38,903 47,638 
Property and equipment, net1,595,613 1,727,383 
Assets held for sale 34,472 
Goodwill, net61,654 61,654 
Other intangible assets7,857 8,556 
Deferred tax assets 2,130 
Total assets$2,020,166 $2,097,665 
LIABILITIES AND SHAREHOLDERS' EQUITY
Trade and other payables$128,574 $123,410 
Payables to related parties5,843 8,073 
Income tax payable 122 348 
Debt943,203 1,251,267 
Related party debt193,771  
Derivative financial instruments 31,136 46,340 
Other liabilities28,770 29,768 
Deferred tax liabilities64,794 77,637 
Total liabilities1,396,213 1,536,843 
Commitments and contingencies (see Note 7)
Shareholders' equity
Ordinary shares (par value €0.10; 500,000,000 shares authorized, 166,428,743 shares issued and 164,220,739 shares outstanding as of September 30, 2021 and 136,770,086 shares issued and 134,571,290 shares outstanding as of December 31, 2020)
18,493 14,871 
Treasury shares (at cost, 2,208,004 shares as of September 30, 2021 and 2,198,796 shares as of December 31, 2020)
(16,697)(16,642)
Paid-in capital1,174,141 1,030,148 
Accumulated other comprehensive loss(22,086)(30,949)
Accumulated deficit(529,898)(436,606)
Total shareholders' equity 623,953 560,822 
Total liabilities and shareholders' equity $2,020,166 $2,097,665 

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
1


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Operations
($ in thousands, except share data)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Revenue
Package$124,331 $22,705 $293,005 $176,062 
Non-package25,211 5,518 60,808 28,336 
Management fees673 8 1,469 635 
Cost reimbursements1,072 505 2,554 1,913 
Total revenue151,287 28,736 357,836 206,946 
Direct and selling, general and administrative expenses
Direct90,788 35,679 230,543 153,957 
Selling, general and administrative32,055 22,943 85,273 76,514 
Depreciation and amortization19,927 22,518 60,827 69,877 
Reimbursed costs1,072 505 2,554 1,913 
Impairment loss 867 24,011 42,308 
(Gain) loss on sale of assets(4) 644 1,729 
Gain on insurance proceeds (220) (3,170)
Direct and selling, general and administrative expenses143,838 82,292 403,852 343,128 
Operating income (loss)7,449 (53,556)(46,016)(136,182)
Interest expense(19,047)(19,973)(56,164)(61,844)
Other income (expense)587 224 (747)1,171 
Net loss before tax(11,011)(73,305)(102,927)(196,855)
Income tax (provision) benefit(1,360)(5,299)13,043 8,237 
Net loss$(12,371)$(78,604)$(89,884)$(188,618)
Earnings per share
Losses per share - Basic$(0.08)$(0.58)$(0.55)$(1.44)
Losses per share - Diluted$(0.08)$(0.58)$(0.55)$(1.44)
Weighted average number of shares outstanding during the period - Basic164,218,262 134,493,864 163,067,561 131,426,886 
Weighted average number of shares outstanding during the period - Diluted164,218,262 134,493,864 163,067,561 131,426,886 

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
2


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Comprehensive Loss
($ in thousands)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Net loss$(12,371)$(78,604)$(89,884)$(188,618)
Other comprehensive income (loss), net of taxes
Gain (loss) on interest rate swaps2,958 2,958 8,778 (9,164)
Release of foreign currency translation reserve related to sale of Capri Resort (see Note 4)  140  
Pension obligation gain (loss)38 100 (55)197 
Total other comprehensive income (loss)2,996 3,058 8,863 (8,967)
Comprehensive loss$(9,375)$(75,546)$(81,021)$(197,585)

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
3


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Shareholders' Equity
($ in thousands, except share data)
(unaudited)
Ordinary SharesTreasury SharesPaid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitTotal
SharesAmountSharesAmount
Balance at December 31, 2019129,121,576 $14,215 1,846,095 $(14,088)$1,001,088 $(24,642)$(174,236)$802,337 
Net loss— — — — — — (22,556)(22,556)
Other comprehensive loss— — — — — (15,103)— (15,103)
Share-based compensation, net of tax withholdings493,226 55 4,500 (34)3,168 — — 3,189 
Repurchase of ordinary shares(340,109)— 340,109 (2,500)— — — (2,500)
Balance at March 31, 2020129,274,693 $14,270 2,190,704 $(16,622)$1,004,256 $(39,745)$(196,792)$765,367 
Net loss— — — — — — (87,458)(87,458)
Other comprehensive income— — — — — 3,078 — 3,078 
Share-based compensation, net of tax withholdings332,735 38 8,092 (20)2,681 — — 2,699 
Equity issuance, net4,878,049 553 — — 19,005 — — 19,558 
Balance at June 30, 2020134,485,477 $14,861 2,198,796 $(16,642)$1,025,942 $(36,667)$(284,250)$703,244 
Net loss— — — — — — (78,604)(78,604)
Other comprehensive income— — — — — 3,058 — 3,058 
Share-based compensation10,863 1 — — 1,924 — — 1,925 
Balance at September 30, 2020134,496,340 $14,862 2,198,796 $(16,642)$1,027,866 $(33,609)$(362,854)$629,623 
4


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Shareholders' Equity (continued)
($ in thousands, except share data)
(unaudited)
Ordinary SharesTreasury SharesPaid-In CapitalAccumulated Other Comprehensive LossAccumulated DeficitTotal
SharesAmountSharesAmount
Balance at December 31, 2020134,571,290 $14,871 2,198,796 $(16,642)$1,030,148 $(30,949)$(436,606)$560,822 
Cumulative effect of accounting changes, net of tax— — — — — — (3,408)(3,408)
Balance at January 1, 2021134,571,290 $14,871 2,198,796 $(16,642)$1,030,148 $(30,949)$(440,014)$557,414 
Net loss— — — — — — (69,745)(69,745)
Other comprehensive income— — — — — 2,883 — 2,883 
Share-based compensation, net of tax withholdings708,285 87 9,208 (55)3,092 — — 3,124 
Equity issuance, net (see Note 8)28,750,000 3,512 — — 134,204 — — 137,716 
Balance at March 31, 2021164,029,575 $18,470 2,208,004 $(16,697)$1,167,444 $(28,066)$(509,759)$631,392 
Net loss— — — — — — (7,768)(7,768)
Other comprehensive income— — — — — 2,984 — 2,984 
Share-based compensation180,300 22 — — 3,428 — — 3,450 
Balance at June 30, 2021164,209,875 $18,492 2,208,004 $(16,697)$1,170,872 $(25,082)$(517,527)$630,058 
Net loss— — — — — — (12,371)(12,371)
Other comprehensive income— — — — — 2,996 — 2,996 
Share-based compensation10,864 1 — — 3,269 — — 3,270 
Balance at September 30, 2021164,220,739 $18,493 2,208,004 $(16,697)$1,174,141 $(22,086)$(529,898)$623,953 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
5


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows
($ in thousands)
(unaudited)
Nine Months Ended September 30,
20212020
CASH FLOW FROM OPERATING ACTIVITIES
Net loss$(89,884)$(188,618)
Adjustments to reconcile net loss to net cash used in operating activities
Depreciation and amortization60,827 69,877 
Amortization of debt discount and issuance costs3,078 1,793 
Share-based compensation9,899 7,867 
(Gain) loss on derivative financial instruments(6,425)9,737 
Impairment loss24,011 42,308 
Deferred income taxes(14,123)(8,243)
Loss on sale of assets644 1,729 
Amortization of key money(404)(673)
(Recovery of)/provision for doubtful accounts(210)2,051 
Other641 (333)
Changes in assets and liabilities:
Trade and other receivables, net(14,337)48,328 
Accounts receivable from related parties(593)2,715 
Inventories(1,741)1,870 
Prepayments and other assets8,578 1,508 
Trade and other payables10,320 (51,663)
Payables to related parties (3,556)1,663 
Income tax payable(226)(866)
Other liabilities(533)(1,602)
Net cash used in operating activities(14,034)(60,552)
INVESTING ACTIVITIES
Capital expenditures(11,727)(28,817)
Receipt of key money 8,500 
Purchase of intangibles(212)(466)
Proceeds from the sale of assets, net88,904 58,507 
Net cash provided by investing activities76,965 37,724 
FINANCING ACTIVITIES
Proceeds from debt issuances, net of discount 199,600 
Issuance costs of debt (8,677)
Proceeds from ordinary shares, net of issuance costs137,716 19,558 
Repayments of debt(31,954)(7,575)
Repayments of debt from related parties(681) 
Proceeds from borrowings on revolving credit facility 40,000 
Repayments of borrowings on revolving credit facility(84,667)(15,333)
Repurchase of ordinary shares (2,500)
Repurchase of ordinary shares for tax withholdings(55)(54)
Principal payments on finance lease obligations(67)(20)
Net cash provided by financing activities20,292 224,999 
INCREASE IN CASH AND CASH EQUIVALENTS83,223 202,171 
CASH, CASH EQUIVALENTS AND RESTRICTED CASH, BEGINNING OF THE PERIOD$172,860 $20,931 
CASH, CASH EQUIVALENTS AND RESTRICTED CASH, END OF THE PERIOD$256,083 $223,102 
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH
Cash and cash equivalents$231,460 $195,516 
Restricted cash24,623 27,586 
TOTAL CASH, CASH EQUIVALENTS AND RESTRICTED CASH$256,083 $223,102 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
6


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows (continued)
($ in thousands)
(unaudited)
Nine Months Ended September 30,
20212020
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
Cash paid for interest$58,485 $48,762 
Cash paid for income taxes, net$2,042 $2,146 
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES
Capital expenditures incurred but not yet paid$1,575 $3,109 
Intangible assets capitalized but not yet paid$109 $225 
Right-of-use assets obtained in exchange for new finance lease liabilities$ $2,333 
Right-of-use assets obtained in exchange for new operating lease liabilities$262 $ 
Termination of right-of-use asset and operating lease liability$ $646 
Par value of vested restricted share awards$110 $94 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.

7


Playa Hotels & Resorts N.V.
Notes to the Condensed Consolidated Financial Statements
(unaudited)
Note 1. Organization, operations and basis of presentation
Background
Playa Hotels & Resorts N.V. (“Playa” or the “Company”) is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations. We own and/or manage a portfolio of 22 resorts located in Mexico, the Dominican Republic and Jamaica. Unless otherwise indicated or the context requires otherwise, references in our condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) to “we,” “our,” “us” and similar expressions refer to Playa and its subsidiaries.
COVID-19 impact
Due to the spread of the coronavirus (“COVID-19”) global pandemic, and in response to related governmental restrictions and advisories, reductions in scheduled commercial airline service, and potential health risks to our employees and guests, we temporarily suspended operations at all of our resorts from late March through June 2020. Our resorts began reopening in July, in stages, based on incremental easing of government restrictions and advisories and increases in scheduled commercial airline service. As of September 30, 2021, all of our resorts are open. We also implemented additional safety measures at our resorts to mitigate the potential health risks of COVID-19. We cannot predict when our business will return to normalized levels because we cannot predict when all effects of the pandemic will subside. The longer and more severe the pandemic, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our debt.
Basis of preparation, presentation and measurement
Our Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) for interim financial information. Certain information and disclosures normally included in financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. Accordingly, these unaudited interim Condensed Consolidated Financial Statements should be read in conjunction with our Consolidated Financial Statements as of and for the year ended December 31, 2020, included in our Annual Report on Form 10-K, filed with the Securities and Exchange Commission (the “SEC”) on March 4, 2021 (the “Annual Report”).
In our opinion, the unaudited interim Condensed Consolidated Financial Statements have been prepared on the same basis as the annual Consolidated Financial Statements and include all adjustments, consisting of only normal recurring adjustments, necessary for fair presentation.
The results of operations for the three and nine months ended September 30, 2021 are not necessarily indicative of the results of operations to be expected for the full year ended December 31, 2021. All dollar amounts (other than per share amounts) in the following disclosures are in thousands of United States dollars, unless otherwise indicated.
In connection with our efforts to remediate the Tax Weakness (as defined in Item 4. Controls and Procedures) in our internal control over financial reporting, we identified an error in our previously disclosed deferred tax liabilities for one of our Dominican Republic entities during the quarter ended September 30, 2021. Our Dominican Republic entities are subject to a hybrid tax regime where deferred tax liabilities are recognized using a hybrid tax rate. We determined that the basis difference related to the underlying purchase price value of land was not included in our initial hybrid tax calculation, which resulted in a $7.3 million understatement of our deferred tax liabilities and accumulated deficit for all prior periods presented.
We assessed the materiality of the error on our financial statements for prior periods in accordance with SEC Staff Accounting Bulletin (“SAB”) No. 99, Materiality, codified in Accounting Standards Codification (“ASC”) 250, Presentation of Financial Statements, and concluded that it was not material to any prior annual or interim periods. However, the aggregate amount of the prior period corrections of the immaterial error through September 30, 2021 of $7.3 million would have been material, if corrected, to the results of operations in the quarter and nine-month period ended September 30, 2021. Consequently, in accordance with ASC 250 (specifically SAB No. 108, Considering the Effects of Prior Year Misstatements when Quantifying Misstatements in Current Year Financial Statements), we have corrected the error for all prior periods presented by revising the Condensed Consolidated Financial Statements and other financial information included herein. The adjustment had no impact on our Condensed Consolidated Statements of Operations or Condensed Consolidated Statements of Cash Flows for all prior periods presented.
8


Note 2. Significant accounting policies
Standards adopted
StandardDescriptionDate of AdoptionEffect on the Financial Statements or Other Significant Matters
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
The standard simplifies the accounting for income taxes, eliminates certain exceptions within ASC 740, Income Taxes, and clarifies certain aspects of the current guidance to promote consistency among reporting entities.January 2021
The adoption of ASU No. 2019-12 resulted in changes to our deferred tax liabilities and deferred income tax expense for our resorts located in the Dominican Republic, which are subject to hybrid tax regimes. We adopted ASU No. 2019-12 on a modified retrospective basis through a $3.4 million cumulative-effect adjustment to opening retained earnings in our Condensed Consolidated Financial Statements for the three months ended March 31, 2021.
Standards not yet adopted
StandardDescriptionDate of AdoptionEffect on the Financial Statements or Other Significant Matters
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
The amendments in this update provide optional expedients and exceptions for applying generally accepted accounting principles (GAAP) to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met.

January 2022We are currently evaluating the impact of ASU No. 2020-04 on the Condensed Consolidated Financial Statements. We may elect to early adopt the standard prior to the discontinuation of one-month LIBOR rates.
Note 3. Revenue

The following tables present our revenues disaggregated by geographic segment (refer to discussion of our reportable segments in Note 15) ($ in thousands):
Three Months Ended September 30, 2021
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaCorporate/OtherTotal
Package revenue$43,993 $19,874 $35,131 $25,333 $ $124,331 
Non-package revenue8,813 2,794 7,701 5,671 232 25,211 
Management fees    673 673 
Cost reimbursements   789 283 1,072 
Total revenue$52,806 $22,668 $42,832 $31,793 $1,188 $151,287 
Three Months Ended September 30, 2020
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaCorporate/OtherTotal
Package revenue$14,775 $526 $1,889 $5,515 $ $22,705 
Non-package revenue3,128 261 564 1,306 259 5,518 
Management fees    8 8 
Cost reimbursements   474 31 505 
Total revenue
$17,903 $787 $2,453 $7,295 $298 $28,736 
Nine Months Ended September 30, 2021
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaCorporate/OtherTotal
Package revenue$111,378 $45,167 $80,512 $55,948 $ $293,005 
Non-package revenue22,637 7,603 17,137 12,705 726 60,808 
Management fees    1,469 1,469 
Cost reimbursements   1,970 584 2,554 
Total revenue$134,015 $52,770 $97,649 $70,623 $2,779 $357,836 
Nine Months Ended September 30, 2020
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaCorporate/OtherTotal
Package revenue$71,337 $19,160 $33,078 $52,487 $ $176,062 
Non-package revenue10,862 3,362 5,019 8,800 293 28,336 
Management fees    635 635 
Cost reimbursements   1,484 429 1,913 
Total revenue
$82,199 $22,522 $38,097 $62,771 $1,357 $206,946 

Contract assets and liabilities

We do not have any material contract assets as of September 30, 2021 and December 31, 2020 other than trade and other receivables on our Condensed Consolidated Balance Sheet. Our receivables are primarily the result of contracts with customers, which are reduced by an allowance for doubtful accounts that reflects our estimate of amounts that will not be collected.

We record contract liabilities when cash payments are received or due in advance of guests staying at our resorts, which are presented as advance deposits (see Note 14) within trade and other payables on our Condensed Consolidated Balance Sheet. Our advanced deposits are generally recognized as revenue within one year.
Note 4. Property and equipment
The balance of property and equipment, net is as follows ($ in thousands):
As of September 30,As of December 31,
20212020
Property and equipment, gross
Land, buildings and improvements$1,758,942 $1,863,406 
Fixtures and machinery (1)
79,717 83,802 
Furniture and other fixed assets203,951 225,869 
Construction in progress2,924 4,552 
Total property and equipment, gross2,045,534 2,177,629 
Accumulated depreciation(449,921)(450,246)
Total property and equipment, net$1,595,613 $1,727,383 
________
(1) Includes the gross balance of our finance lease right-of-use asset, which was $2.3 million as of September 30, 2021 and December 31, 2020.
Depreciation expense for property and equipment was $19.6 million and $21.9 million for the three months ended September 30, 2021 and 2020, respectively, and $59.8 million and $68.6 million for the nine months ended September 30, 2021 and 2020, respectively.

9


Sale of assets

Capri Resort

On March 31, 2021, we entered into an agreement to sell our equity interest in the Capri Resort, which is reported within our Yucatán Peninsula reportable segment, for $55.0 million in cash consideration. Upon entering into the agreement, we classified the resort and related deferred tax liabilities as held for sale and recorded an impairment loss of $24.0 million based on the sale price. The sale price is considered an observable input other than quoted prices (Level 2) in the U.S. GAAP fair value hierarchy (see Note 13). The impairment is recorded within impairment loss in the Condensed Consolidated Statements of Operations.

On June 24, 2021, we completed the sale, received total cash consideration of $55.2 million, after customary closing costs, and recognized a loss of $0.5 million within (gain) loss on sale of assets in the Condensed Consolidated Statements of Operations. In accordance with our Existing Credit Agreement (as defined in Note 11), we utilized 50% of the Capri Resort's net proceeds of $24.4 million, after deducting incremental expenses, to repay a portion of our Term Loan on June 29, 2021. The remaining net proceeds, after deducting capital expenditures incurred across our portfolio for up to 18 months following the sale, will be used to repay our Term Loan and Term A3 Loan in December 2022.

Dreams Puerto Aventuras

On February 5, 2021, we completed the sale of the Dreams Puerto Aventuras, which is reported in our Yucatán Peninsula reportable segment, for $34.5 million in cash consideration. Upon closing, we received total cash consideration of $34.3 million, after customary closing costs, and recognized a gain of less than $0.1 million within (gain) loss on sale of assets in the Condensed Consolidated Statements of Operations. A portion of the net proceeds from the sale, after deducting incremental expenses and capital expenditures incurred across our portfolio for up to 24 months following the sale, will be used to repay our Term Loan and Term A3 Loan in February 2023.

Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark

On May 22, 2020, we completed the sale of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were reported within our Jamaica reportable segment, for $60.0 million in cash consideration. Upon classification as held for sale, we recorded an impairment loss of $25.3 million based on the sale price of the properties, which is considered an observable input other than quoted prices (Level 2) in the U.S. GAAP fair value hierarchy. Upon closing, we received total cash consideration of $58.7 million, after customary closing costs, and recognized a $1.8 million loss within (gain) loss on sale of assets in the Condensed Consolidated Statements of Operations. A portion of the net proceeds from the sale, after deducting incremental expenses and capital expenditures incurred across our portfolio for up to 24 months following the sale, will be used to repay our Term Loan in May 2022.

Lessor contracts
We rent certain real estate to third parties for office and retail space within our resorts. Our lessor contracts are considered operating leases and generally have a contractual term of one to three years. The following table presents our rental income for the three and nine months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
Leases2021202020212020
Operating lease income (1)
$796 $254 $2,189 $1,400 
________
(1) Our operating lease income, which is recorded within non-package revenue in the Condensed Consolidated Statements of Operations, includes variable lease revenue which is typically calculated as a percentage of our tenant's net sales.
Note 5. Income taxes

We file tax returns for our entities in key jurisdictions including Mexico, Dominican Republic, Jamaica and the United States. We are domiciled in the Netherlands and our Dutch subsidiaries are subject to a Dutch general tax rate of 25%. Our other operating subsidiaries are subject to tax rates up to 30% in the jurisdictions in which they are domiciled.

10


We recorded an income tax provision of $1.4 million and an income tax benefit of $13.0 million for the three and nine months ended September 30, 2021, respectively. The income tax provision and benefit include the impact of certain discrete adjustments related to the sale of our resorts and our valuation allowance for our Jamaica and Mexico entities.

For the nine months ended September 30, 2021, we recognized a net $5.5 million income tax benefit in connection with the sale of the Capri Resort and the Dreams Puerto Aventuras Resort (see Note 4). This represents the aggregate tax impact of capital gains, impairment, and elimination of related deferred tax balances.

We continually monitor the realizability of our deferred tax assets, which consist primarily of net operating loss carryforwards. After considering the residual economic effects of the COVID-19 pandemic (see Note 1) and the timing of reversals of deferred tax liabilities, we recognized an additional $0.7 million tax benefit and $3.0 million tax expense related to valuation allowances against the deferred tax assets of our Mexico and Jamaica entities during the three and nine months ended September 30, 2021, respectively.

All of our outstanding Advanced Pricing Agreements (“APAs”) for our Dominican Republic entities expired during the third quarter of 2021. We are currently in the process of renegotiating the terms of our APAs and expect that the terms will be finalized before 2021 year-end. This is reflected in our estimated annual effective tax rate calculation.

We had no uncertain tax positions or unrecognized tax benefits as of September 30, 2021. We expect no significant changes in unrecognized tax benefits over the next twelve months.
Note 6. Related party transactions
Relationship with Hyatt
Hyatt Hotels Corporation (“Hyatt”) is considered a related party due to its ownership of our ordinary shares by its affiliated entities. Hyatt also had representation on our Board of Directors until August 18, 2021. We pay Hyatt fees associated with the franchise agreements of our resorts operating under the all-ages Hyatt Ziva and adults-only Hyatt Zilara brands and receive reimbursements for guests that pay for their stay using the World of Hyatt® guest loyalty program.
Relationship with Sagicor
Sagicor Financial Corporation Limited and its affiliated entities (collectively “Sagicor”) is considered a related party due to its ownership of our ordinary shares and representation on our Board of Directors. We pay Sagicor for insurance coverage for one of our Jamaica properties. Sagicor is also a part owner of the Jewel Grande Montego Bay Resort & Spa and compensates us as manager of the property.
Relationship with Davidson Kempner Capital Management L.P.
Davidson Kempner Capital Management L.P. (“DKCM”) is the investment manager of multiple affiliated funds and is considered a related party due to the funds' ownership of our ordinary shares following the equity raise in January 2021 (see Note 8). The affiliated funds managed by DKCM are also the lenders to our Property Loan and Additional Credit Facility, which consists of our Term A1, Term A2 and Term A3 loans (see Note 11). We pay DKCM periodic interest payments related to the outstanding debt.
Lease with our Chief Executive Officer
One of our offices is owned by our Chief Executive Officer and we sublease the space at that location from a third party.
11


Transactions with related parties
Transactions between us and related parties during the three and nine months ended September 30, 2021 and 2020 were as follows ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
Related PartyTransaction2021202020212020
Hyatt
Franchise fees (1)
$5,310 $1,102 $13,285 $7,666 
Sagicor
Insurance premiums (1)
$213 $187 $571 $720 
SagicorCost reimbursements$926 $488 $2,214 $1,652 
Chief Executive Officer
Lease expense (2)
$189 $186 $605 $564 
DKCMInterest expense$5,563 $ $16,434 $ 
________
(1)Included in direct expense in the Condensed Consolidated Statements of Operations with the exception of certain immaterial fees associated with the Hyatt franchise agreements, which are included in selling, general, and administrative expense.
(2)Included in selling, general, and administrative expense in the Condensed Consolidated Statements of Operations.
Note 7. Commitments and contingencies
We are involved in various claims and lawsuits arising in the normal course of business, including proceedings involving tort and other general liability claims, and workers’ compensation and other employee claims. Most occurrences involving liability and claims of negligence are covered by insurance with solvent insurance carriers. We recognize a liability when we believe the loss is probable and reasonably estimable. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material effect on our Condensed Consolidated Financial Statements.
The Dutch corporate income tax act provides the option of a fiscal unity, which is a consolidated tax regime wherein the profits and losses of group companies can be offset against each other. With the exception of Playa Romana B.V., Playa Romana Mar B.V. and Playa Hotels & Resorts N.V., our Dutch companies file as a fiscal unity. Playa Resorts Holding B.V. is the head of our Dutch fiscal unity and is jointly and severally liable for the tax liabilities of the fiscal unity as a whole.
Note 8. Ordinary shares
On January 11, 2021, we issued 28,750,000 ordinary shares with a par value of €0.10 per share in connection with a public equity offering. We received $137.7 million in cash consideration, net of underwriting discounts and customary closing costs.
As of September 30, 2021, our ordinary share capital consisted of 164,220,739 ordinary shares outstanding, which have a par value of €0.10 per share. In addition, 4,225,350 restricted shares and performance share awards and 27,501 restricted share units were outstanding under the 2017 Plan (as defined in Note 9). The holders of restricted shares and performance share awards are entitled to vote, but not dispose of, such shares until they vest. The holders of restricted share units are neither entitled to vote nor dispose of such shares until they vest.
Note 9. Share-based compensation
We adopted our 2017 Omnibus Incentive Plan (the “2017 Plan”) to attract and retain independent directors, executive officers and other key employees and service providers. As of September 30, 2021, there were 4,850,439 shares available for future grants under the 2017 Plan.
Restricted share awards consist of restricted shares and restricted share units that are granted to eligible employees, executives, and board members and consist of ordinary shares (or the right to receive ordinary shares).
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A summary of our restricted share awards from January 1, 2021 to September 30, 2021 is as follows:
Number of SharesWeighted-Average Grant Date Fair Value
Unvested balance at January 1, 20212,225,139 $8.53 
Granted1,925,298 5.45 
Vested(908,657)8.63 
Forfeited(16,448)7.53 
Unvested balance at September 30, 20213,225,332 $6.67 
Performance share awards consist of ordinary shares that may become earned and vested at the end of a three-year performance period based on the achievement of performance targets adopted by our Compensation Committee. On January 4, 2021, we issued 1,027,519 performance share awards with market conditions where 50% of the performance awards will vest based on the total shareholder return of our ordinary shares relative to those of our peer group (“Relative TSR Awards”) and 50% will vest based on the compound annual growth rate of the price of our ordinary shares (“Absolute TSR Awards”). The Relative TSR Awards may vest between 0% and 150% of target, with the award capped at 100% of target should Playa’s TSR be negative. The Absolute TSR Awards may vest up to 100% of target.
The table below summarizes the key inputs used in the Monte-Carlo simulation to determine the grant date fair value of our performance share awards ($ in thousands):
Performance Award Grant DatePercentage of Total AwardGrant Date Fair Value by Component
Volatility (1)
Interest
Rate (2)
Dividend Yield
January 4, 2021
Peer Shareholder Return50 %$3,088 57.69 %0.16 % %
Growth Rate50 %$2,230 57.69 %0.16 % %
________
(1) Expected volatility was determined based on the historical share prices in our industry.
(2) The risk-free rate was based on U.S. Treasury zero coupon issues with a remaining term equal to the remaining term of the measurement period.
A summary of our performance share awards from January 1, 2021 to September 30, 2021 is as follows:
Number of SharesWeighted-Average Grant Date Fair Value
Unvested balance at January 1, 2021 $ 
Granted1,027,519 5.18 
Unvested balance at September 30, 20211,027,519 $5.18 
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Note 10. Earnings per share
Basic and diluted earnings or losses per share (“EPS”) are as follows ($ in thousands, except share data):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Numerator
Net loss$(12,371)$(78,604)$(89,884)$(188,618)
Denominator
Denominator for basic EPS - weighted-average number of shares outstanding164,218,262 134,493,864 163,067,561 131,426,886 
Effect of dilutive securities
Unvested restricted share awards    
Denominator for diluted EPS - adjusted weighted-average number of shares outstanding164,218,262 134,493,864 163,067,561 131,426,886 
EPS - Basic$(0.08)$(0.58)$(0.55)$(1.44)
EPS - Diluted$(0.08)$(0.58)$(0.55)$(1.44)

For the three and nine months ended September 30, 2021 and 2020, 1,027,519 and 1,200,714 shares of unvested performance-based equity awards, respectively, were not included in the computation of diluted EPS after assumed conversions as their effect would have been anti-dilutive. The performance targets of our unvested performance-based equity awards were partially achieved as of September 30, 2021, but were not achieved as of September 30, 2020.

For the three and nine months ended September 30, 2021 and 2020, 3,225,332 and 2,300,089 shares of unvested restricted share awards were not included in the computation of diluted EPS as their effect would have been anti-dilutive.

For the three and nine months ended September 30, 2021 and 2020, outstanding earnout warrants to acquire a total of 2,987,770 ordinary shares were not included in the computation of diluted EPS after assumed conversions because the warrants were not exercisable as of the end of the respective reporting period.
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Note 11. Debt
Our debt consists of the following ($ in thousands):
Outstanding Balance as of
Interest RateMaturity DateSeptember 30, 2021December 31, 2020
Revolving Credit Facilities
Revolving Credit Facility (1)
LIBOR + 3.00%
LIBOR + 4.00%
April 27, 2022 ($17.0 million)
January 27, 2024 ($68.0 million)
$ $84,667 
Senior Secured Credit Facilities
Term Loan (2)
LIBOR + 2.75%
April 27, 2024$944,393 $976,348 
Term A1 Loan11.4777%April 27, 202435,000 35,000 
Term A2 Loan11.4777%April 27, 202431,000 31,000 
Term A3 Loan (3)
LIBOR + 3.00%
April 27, 202427,319 28,000 
Total Term Loans (at stated value)1,037,712 1,070,348 
Unamortized discount(1,279)(1,658)
Unamortized debt issuance costs(4,662)(6,015)
Total Term Loans, net$1,031,771 $1,062,675 
Property Loan
Property Loan (at stated value)9.25%July 1, 2025$110,000 $110,000 
Unamortized discount(3,323)(3,960)
Unamortized debt issuance costs(3,700)(4,409)
Total Property Loan, net$102,977 $101,631 
Finance lease obligations$2,226 $2,294 
Total debt, net$1,136,974 $1,251,267 
________
(1)Undrawn balances bear interest between 0.25% to 0.5% depending on certain leverage ratios. We had $85.0 million and $0.3 million available as of September 30, 2021 and December 31, 2020, respectively. The weighted-average interest rate on the outstanding balance of our Revolving Credit Facility was 3.15% as of December 31, 2020.
(2)One-month London Interbank Offered Rate (“LIBOR”) is subject to a 1.0% floor. The interest rate was 3.75% as of both September 30, 2021 and December 31, 2020. Our two interest rate swaps fix LIBOR at 2.85% on $800.0 million of our Term Loan (see Note 12).
(3)LIBOR is subject to a 1.0% floor. The interest rate was 4.00% as of both September 30, 2021 and December 31, 2020.

Fifth Amendment to Amended and Restated Credit Agreement
On February 5, 2021, we entered into the Fifth Amendment to the Amended & Restated Credit Agreement (the “Fifth Amendment”, and collectively with the unamended terms of the Senior Secured Credit Facility, the “Existing Credit Agreement”). The terms of the Senior Secured Credit Facility remain in effect except for the following terms modified by the Fifth Amendment:
i.extend the maturity date for $68.0 million of our $85.0 million Revolving Credit Facility through January 2024. The remaining $17.0 million matures in April 2022;
ii.repaid the $84.7 million outstanding balance on our Revolving Credit Facility as a condition to maturity extension;
iii.increase the interest rate on the extended portion of our Revolving Credit Facility to LIBOR plus an applicable margin of 4.00%;
iv.extend the replacement of the total net leverage ratio requirement of the financial covenant with a minimum liquidity balance through March 31, 2022 (the “Relief Period”);
v.further modify the financial covenant for certain test dates after the Relief Period; and
15


vi.add certain restrictions on, among other things, the incurrence of additional debt and making of investments, dispositions and restricted payments during the Relief Period and thereafter.
Second Amendment to Additional Credit Facility
On February 5, 2021, we entered into the Second Amendment to the Additional Credit Facility (the “Second Amendment”). The terms of the Additional Credit Facility remain in effect except for the following terms modified by the Second Amendment:
i.extend the Relief Period through March 31, 2022;
ii.further modify the financial covenant for certain test dates after the Relief Period; and
iii.add certain restrictions on, among other things, the incurrence of additional debt and making of investments, dispositions and restricted payments during the Relief Period and thereafter.
Financial maintenance covenants
We were in compliance with all applicable covenants as of September 30, 2021. A summary of our applicable covenants and restrictions is as follows:
DebtCovenant Terms
Existing Credit Agreement
We are required to maintain a minimum liquidity balance of $70.0 million through the Relief Period.

If we have more than 35% drawn on the Revolving Credit Facility for periods subsequent to December 31, 2021, we will be subject to the following total net leverage ratio requirements:

6.50x for the period ended March 31, 2022;
6.00x for the period ended June 30, 2022; and
4.75x for periods thereafter.
Term A1 LoanSame terms as the Existing Credit Agreement.
Term A2 LoanNo applicable debt covenants.
Term A3 LoanNo applicable debt covenants.
Property Loan
No applicable debt covenants other than the requirement to maintain a cash reserve until the Properties achieve a debt service coverage ratio of 1.50x for two consecutive quarters.
Note 12. Derivative financial instruments
Effective March 29, 2018, we entered into two interest rate swaps to mitigate the interest rate risk inherent to our floating rate debt. The interest rate swaps are not for trading purposes and have fixed notional values of $200.0 million and $600.0 million. The fixed rate paid by us is 2.85% and the variable rate received resets monthly to the one-month LIBOR rate, which results in us fixing LIBOR at 2.85% on $800.0 million of our Term Loan. The interest rate swaps mature on March 31, 2023.

Our interest rate swaps are designated as cash flow hedges, but are deemed ineffective due to the decrease in interest rates. All changes in fair value are recognized through interest expense in the Condensed Consolidated Statements of Operations.

16


The following tables present the effect of our interest rate swaps, net of tax, in the Condensed Consolidated Statements of Comprehensive Loss and Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2021 and 2020 ($ in thousands):
20212020
AOCI from our cash flow hedges as of January 1$26,369 $20,164 
Change in fair value 16,956 
Reclassification from AOCI to interest expense(2,894)(1,908)
OCI related to our cash flow hedges for the three months ended March 31(2,894)15,048 
Change in fair value  
Reclassification from AOCI to interest expense(2,926)(2,926)
OCI related to our cash flow hedges for the three months ended June 30(2,926)(2,926)
Change in fair value  
Reclassification from AOCI to interest expense(2,958)(2,958)
OCI related to our cash flow hedges for the three months ended September 30(2,958)(2,958)
AOCI from our cash flow hedges as of September 30(1)
$17,591 $29,328 
________
(1) As of September 30, 2021, the total amount expected to be reclassified from AOCI to interest expense during the next twelve months is $11.7 million.
Derivative Liabilities for Ineffective HedgesFinancial Statement ClassificationThree Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Interest rate swaps (1)
Interest expense$3,807 $3,803 $10,209 $22,306 
________
(1) Includes the change in fair value of our interest rate swaps and the cash interest paid for the monthly settlements of the derivative.
The following table presents the effect of our interest rate swaps in the Condensed Consolidated Balance Sheet as of September 30, 2021 and December 31, 2020 ($ in thousands):
Derivative Liabilities for Ineffective HedgesFinancial Statement ClassificationAs of September 30,As of December 31,
20212020
Interest rate swapsDerivative financial instruments$31,136 $46,340 

Derivative financial instruments expose us to credit risk in the event of non-performance by the counterparty under the terms of the interest rate swaps. We incorporate these counterparty credit risks in our fair value measurements (see Note 13) and believe we minimize this credit risk by transacting with major creditworthy financial institutions.
Note 13. Fair value of financial instruments
The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. U.S. GAAP establishes a hierarchical disclosure framework, which prioritizes and ranks the level of observability of inputs used in measuring fair value as follows:
Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities.
Level 2: Unadjusted quoted prices for similar assets or liabilities in active markets, or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs other than quoted prices that are observable for the asset or liability.
Level 3: Inputs are unobservable and reflect our judgments about assumptions that market participants would use in pricing an asset or liability.
We believe the carrying value of our financial instruments, excluding our debt, approximate their fair values as of September 30, 2021 and December 31, 2020. We did not have any Level 3 instruments during any of the periods presented in our Condensed Consolidated Financial Statements.
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The following tables present our fair value hierarchy for our financial liabilities measured at fair value on a recurring basis as of September 30, 2021 and December 31, 2020 ($ in thousands):
September 30, 2021Level 1Level 2Level 3
Fair value measurements on a recurring basis
Interest rate swap$31,136 $ $31,136 $ 
December 31, 2020Level 1Level 2Level 3
Fair value measurements on a recurring basis
Interest rate swap$46,340 $ $46,340 $ 
The following tables present our fair value hierarchy for our financial liabilities not measured at fair value as of September 30, 2021 and December 31, 2020 ($ in thousands):
Carrying ValueFair Value
As of September 30, 2021Level 1Level 2Level 3
Financial liabilities not recorded at fair value
Term Loan$940,977 $ $ $931,813 
Term A1 Loan34,060   35,515 
Term A2 Loan30,167   31,456 
Term A3 Loan26,567   27,153 
Property Loan102,977   112,240 
Total liabilities$1,134,748 $ $ $1,138,177 
Carrying ValueFair Value
As of December 31, 2020Level 1Level 2Level 3
Financial liabilities not recorded at fair value
Term Loan$971,920 $ $ $936,799 
Revolving Credit Facility84,667   84,769 
Term A1 Loan33,792   35,182 
Term A2 Loan29,930   31,161 
Term A3 Loan27,033   28,028 
Property Loan101,631   109,871 
Total liabilities$1,248,973 $ $ $1,225,810 
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The following table summarizes the valuation techniques used to estimate the fair value of our financial instruments measured at fair value on a recurring basis and our financial instruments not measured at fair value:
Valuation Technique
Financial instruments recorded at fair value
Interest rate swaps
The fair value of the interest rate swaps is estimated based on the expected future cash flows by incorporating the notional amount of the swaps, the contractual period to maturity, and observable market-based inputs, including interest rate curves. The fair value also incorporates credit valuation adjustments to appropriately reflect nonperformance risk. The fair value of our interest rate swaps is largely dependent on forecasted LIBOR as of the measurement date. If, in subsequent periods, forecasted LIBOR exceeds 2.85%, we will recognize a gain and future cash inflows. Conversely, if forecasted LIBOR falls below 2.85% in subsequent periods, we will recognize a loss and future cash outflows.
Financial instruments not recorded at fair value
Term Loans and Property LoanThe fair value of our Term Loans and Property Loan are estimated using cash flow projections over the remaining contractual period by applying market forward rates and discounting back at the appropriate discount rate.
Revolving Credit FacilityThe valuation technique of our Revolving Credit Facility is consistent with our Term Loans. The fair value of the Revolving Credit Facility generally approximates its carrying value as the expected term is significantly shorter in duration.
Note 14. Other balance sheet items
Trade and other receivables, net
The following summarizes the balances of trade and other receivables, net as of September 30, 2021 and December 31, 2020 ($ in thousands):
As of September 30,As of December 31,
20212020
Gross trade and other receivables (1)
$42,787 $28,346 
Allowance for doubtful accounts (2)
(2,516)(2,913)
Total trade and other receivables, net$40,271 $25,433 
________
(1) The opening balance as of January 1, 2020 was $73.0 million.
(2) We recognized an additional $3.1 million in bad debt expense during the year ended December 31, 2020 primarily as result of the negative effects of COVID-19.

We have not experienced any significant write-offs to our accounts receivable during the three and nine months ended September 30, 2021 and 2020.
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Prepayments and other assets
The following summarizes the balances of prepayments and other assets as of September 30, 2021 and December 31, 2020 ($ in thousands):
As of September 30,As of December 31,
20212020
Advances to suppliers$6,510 $8,748 
Prepaid income taxes12,976 12,731 
Prepaid other taxes (1)
8,926 14,033 
Operating lease right-of-use assets3,959 4,263 
Key money (2)
2,403 2,700 
Other assets4,129 5,163 
Total prepayments and other assets$38,903 $47,638 
________
(1) Includes recoverable value-added tax, general consumption tax and other sales tax accumulated by our Mexico, Jamaica, Netherlands and Dominican Republic entities.
(2) Represents a cash deposit related to the Sanctuary Cap Cana management contract. In April 2021, we entered into an agreement to classify this deposit as key money.
Goodwill
We recognized no goodwill impairment losses on our reporting units nor any additions to goodwill during the three and nine months ended September 30, 2021. The gross carrying values and accumulated impairment losses of goodwill by reportable segment (refer to discussion of our reportable segments in Note 15) as of September 30, 2021 and December 31, 2020 are as follows ($ in thousands):
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaTotal
Gross carrying value$51,731 $ $ $35,879 $87,610 
Accumulated impairment losses(6,168)  (19,788)(25,956)
Net carrying value$45,563 $ $ $16,091 $61,654 
As a result of COVID-19 and the temporary suspension of operations at our resorts (see Note 1), the forecasted future cash flows of our reporting units materially decreased during the first quarter of 2020. We performed an interim quantitative impairment analysis as of March 31, 2020 and recognized goodwill impairment losses at the following reporting units for the three months ended March 31, 2020 as we determined that their carrying values exceeded their fair value ($ in thousands):
Reporting UnitReportable Segment
Impairment Loss
Jewel Runaway Bay Beach Resort & WaterparkJamaica$7,318 
Jewel Dunn’s River Beach Resort & SpaJamaica$5,400 
Jewel Paradise Cove Beach Resort & SpaJamaica$4,321 


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Other intangible assets
Other intangible assets as of September 30, 2021 and December 31, 2020 consisted of the following ($ in thousands):
As of September 30,As of December 31,
20212020
Gross carrying value
Casino and other licenses (1)
$875 $875 
Management contract1,900 1,900 
Enterprise resource planning system (2)
6,291 6,047 
Other4,045 4,238 
Total gross carrying value13,111 13,060 
Accumulated amortization
Management contract(309)(238)
Enterprise resource planning system (2)
(1,678)(1,125)
Other(3,267)(3,141)
Total accumulated amortization(5,254)(4,504)
Net carrying value
Casino and other licenses (1)
875 875 
Management contract1,591 1,662 
Enterprise resource planning system (2)
4,613 4,922 
Other778 1,097 
Total net carrying value$7,857 $8,556 
________
(1) Our casino and other licenses have indefinite lives. Accordingly, there is no associated amortization expense or accumulated amortization.
(2) Represents software development costs incurred to develop and implement SAP as our integrated enterprise resource planning system, of which $0.9 million and $1.4 million was placed into service in 2021 and 2020, respectively, and is being amortized over a weighted-average amortization period of 7 years.
Amortization expense for intangible assets was $0.3 million and $0.6 million for the three months ended September 30, 2021 and 2020, respectively, and $1.0 million and $1.3 million for the nine months ended September 30, 2021 and 2020, respectively.
Trade and other payables
The following summarizes the balances of trade and other payables as of September 30, 2021 and December 31, 2020 ($ in thousands):
As of September 30,As of December 31,
20212020
Trade payables$18,495 $23,348 
Advance deposits (1)
39,245 29,707 
Withholding and other taxes payable31,132 37,450 
Interest payable99 618 
Payroll and related accruals21,491 15,668 
Accrued expenses and other payables18,112 16,619 
Total trade and other payables$128,574 $123,410 
________
(1) The opening balance as of January 1, 2020 was $53.8 million.
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Other liabilities
The following summarizes the balances of other liabilities as of September 30, 2021 and December 31, 2020 ($ in thousands):
As of September 30,As of December 31,
20212020
Pension obligation (1)(2)
$6,285 $6,231 
Lease liabilities4,478 4,762 
Unfavorable ground lease liability2,021 2,090 
Key money (3)
15,089 15,790 
Other897 895 
Total other liabilities$28,770 $29,768 
________
(1) For the three months ended September 30, 2021 and 2020, the service cost component of net periodic pension cost was $0.2 million and $0.2 million, respectively. For the nine months ended September 30, 2021 and 2020, the service cost component of net periodic pension cost was $0.6 million and $0.6 million, respectively. These costs are recorded within direct expense in the Condensed Consolidated Statements of Operations.
(2) For the three months ended September 30, 2021 and 2020, the non-service cost components of net periodic pension benefit or cost were nominal and $0.3 million, respectively. For the nine months ended September 30, 2021 and 2020, the non-service cost components of net periodic pension benefit or cost were $0.5 million and $1.6 million, respectively. These costs are recorded within other income (expense) in the Condensed Consolidated Statements of Operations.
(3) Represents the unamortized balance of key money received, which is amortized as a reduction to franchise fees within direct expenses in the Condensed Consolidated Statements of Operations. We received $8.5 million of additional key money in 2020.
Note 15. Business segments
We consider each one of our owned resorts to be an operating segment, none of which meets the threshold for a reportable segment. We also allocate resources and assess operating performance based on individual resorts. Our operating segments meet the aggregation criteria and thus, we present four separate reportable segments by geography: (i) Yucatán Peninsula, (ii) Pacific Coast, (iii) Dominican Republic and (iv) Jamaica. For the three and nine months ended September 30, 2021 and 2020, we have excluded the immaterial amounts of management fees, cost reimbursements and other from our segment reporting.
Our operating segments are components of the business which are managed discretely and for which discrete financial information is reviewed regularly by our Chief Executive Officer, Chief Financial Officer and Chief Operating Officer, all of whom represent our chief operating decision maker (“CODM”). Financial information for each reportable segment is reviewed by the CODM to assess performance and make decisions regarding the allocation of resources.
The performance of our business is evaluated primarily on adjusted earnings before interest expense, income tax (provision) benefit, and depreciation and amortization expense (“Adjusted EBITDA”), which should not be considered an alternative to net loss or other measures of financial performance or liquidity derived in accordance with U.S. GAAP. The performance of our segments is evaluated on Adjusted EBITDA before corporate expenses and management fee income (“Owned Resort EBITDA”).
We define Adjusted EBITDA as net loss, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax (provision) benefit, and depreciation and amortization expense, further adjusted to exclude the following items: (a) impairment loss; (b) loss on sale of assets; (c) other income (expense); (d) repairs from hurricanes and tropical storms; (e) share-based compensation; (f) other tax (expense) income; (g) transaction expenses; (h) contract termination costs; and (i) severance expenses.
There are limitations to using financial measures such as Adjusted EBITDA and Owned Resort EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, Adjusted EBITDA should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business and investors should carefully consider our U.S. GAAP results presented in our Condensed Consolidated Financial Statements.
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The following table presents segment owned net revenue and a reconciliation to total revenue for the three and nine months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Owned net revenue
Yucatán Peninsula$51,209 $17,351 $129,879 $79,689 
Pacific Coast21,982 773 51,117 21,854 
Dominican Republic42,794 2,453 97,563 38,060 
Jamaica29,502 6,458 65,358 58,458 
Segment owned net revenue (1)
145,487 27,035 343,917 198,061 
Other232 258 726 293 
Management fees673 8 1,469 635 
Cost reimbursements1,072 505 2,554 1,913 
Compulsory tips3,823 930 9,170 6,044 
Total revenue$151,287 $28,736 $357,836 $206,946 
________
(1) Segment owned net revenue represents total revenue less compulsory tips paid to employees, cost reimbursements, management fees and other miscellaneous revenue not derived from segment operations.
The following table presents segment Owned Resort EBITDA, Adjusted EBITDA and a reconciliation to net loss for the three and nine months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Owned Resort EBITDA
Yucatán Peninsula$17,518 $(1,820)$37,714 $15,111 
Pacific Coast6,429 (2,330)13,992 3,726 
Dominican Republic11,267 (6,296)20,859 (3,388)
Jamaica5,632 (7,473)6,924 3,503 
Segment Owned Resort EBITDA40,846 (17,919)79,489 18,952 
Other corporate(9,749)(8,205)(28,778)(26,782)
Management fees673 8 1,469 635 
Total Adjusted EBITDA31,770 (26,116)52,180 (7,195)
Interest expense(19,047)(19,973)(56,164)(61,844)
Depreciation and amortization(19,927)(22,518)(60,827)(69,877)
Impairment loss (867)(24,011)(42,308)
 Gain (loss) on sale of assets4  (644)(1,729)
Other income (expense)587 224 (747)1,171 
Repairs from hurricanes and tropical storms(435) (435) 
Share-based compensation(3,270)(1,925)(9,899)(7,867)
Other tax (expense) income(67)170 (228)(298)
Transaction expenses(210)(541)(928)(1,416)
Contract termination costs(400) (400) 
Severance expense (1,448)(1,287)(3,892)
Non-service cost components of net periodic pension (benefit) cost (1)
(16)(311)463 (1,600)
Net loss before tax(11,011)(73,305)(102,927)(196,855)
Income tax (provision) benefit(1,360)(5,299)13,043 8,237 
Net loss$(12,371)$(78,604)$(89,884)$(188,618)
________
(1) Represents the non-service cost components of net periodic pension (benefit) cost recorded within other income (expense) in the Condensed Consolidated Statements of Operations. We include these costs in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
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The following table presents segment property and equipment, gross and a reconciliation to total property and equipment, net as of September 30, 2021 and December 31, 2020 ($ in thousands):
As of September 30,As of December 31,
20212020
Segment property and equipment, gross
Yucatán Peninsula$665,731 $799,849 
Pacific Coast288,122 288,328 
Dominican Republic679,057 678,900 
Jamaica407,826 406,047 
Total segment property and equipment, gross2,040,736 2,173,124 
Corporate property and equipment, gross4,798 4,505 
Accumulated depreciation(449,921)(450,246)
Total property and equipment, net$1,595,613 $1,727,383 

The following table presents segment capital expenditures and a reconciliation to total capital expenditures for the nine months ended September 30, 2021 and 2020 ($ in thousands):
Nine Months Ended September 30,
20212020
Segment capital expenditures
Yucatán Peninsula$2,709 $3,423 
Pacific Coast536 1,120 
Dominican Republic1,874 6,728 
Jamaica3,288 2,364 
Total segment capital expenditures (1)
8,407 13,635 
Corporate256 149 
Total capital expenditures (1)
$8,663 $13,784 
________
(1) Represents gross additions to property and equipment.
Note 16. Subsequent events
In preparing the interim Condensed Consolidated Financial Statements, there were no subsequent events since September 30, 2021.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of Playa Hotels & Resorts N.V.'s (“Playa”) financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) and the notes related thereto which are included in “Item 1. Financial Statements” of this Quarterly Report on Form 10-Q. Unless the context otherwise requires, “we,” “us,” “our” and the “Company” refer to Playa and its subsidiaries.

Cautionary Note Regarding Forward-Looking Statements
This quarterly report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our current expectations and projections about future events at the time, and thus involve uncertainty and risk. The words “believe,” “expect,” “anticipate,” “will,” “could,” “would,” “should,” “may,” “plan,” “estimate,” “intend,” “predict,” “potential,” “continue,” and the negatives of these words and other similar expressions generally identify forward looking statements. Forward-looking statements are subject to various factors that could cause actual outcomes or results to differ materially from those indicated in these statements, including the risks described under the sections entitled “Risk Factors” of our Annual Report on Form 10-K, filed with the SEC on March 4, 2021 and as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC’s website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this release and in our filings with the SEC. Currently, one of the most significant factors that could cause actual outcomes to differ materially from our forward-looking statements is the adverse effects of the current COVID-19 pandemic on our financial condition, results of operations and prospects, the airlines that service the locations where we own resorts, the short and longer-term demand for travel, the global economy and the local economies where we own resorts, and the financial markets. As a result of the COVID-19 pandemic, we have experienced severely reduced occupancy levels at our resorts compared to historic levels and we continue to experience lower occupancy as compared to pre-pandemic levels. The extent to which the COVID-19 pandemic will continue to impact us and consumer behavior will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the scope, severity and duration of the pandemic, continuing resurgences of the virus and its variants, including the Delta variant, the government actions taken to contain the pandemic or mitigate its impact, the speed, effectiveness and distribution of vaccine (including boosters) and treatment therapies, the rate of public adoption of COVID-19 vaccines, and the direct and indirect economic effects of the pandemic and containment measures, including the magnitude of its impact on unemployment rates, labor-force availability (including as a result of vaccine mandates), and consumer discretionary spending, among others. Additional factors that could cause actual results and future events to differ materially from those set forth or contemplated in the forward-looking statements include:
general economic uncertainty and the effect of general economic conditions on the lodging industry in particular;
the popularity of the all-inclusive resort model, particularly in the luxury segment of the resort market;
changes in economic, social or political conditions in the regions we operate, including changes in perception of public-safety and changes in the supply of rooms from competing resorts;
the success and continuation of our relationships with Hyatt Hotels Corporation (“Hyatt”), Hilton Worldwide Holdings, Inc. (“Hilton”), and Wyndham Hotels & Resorts, Inc. (“Wyndham”);
the volatility of currency exchange rates;
the success of our branding or rebranding initiatives with our current portfolio and resorts that may be acquired in the future;
our failure to successfully complete acquisition, expansion, repair and renovation projects in the timeframes and at the costs and returns anticipated;
changes we may make in timing and scope of our development and renovation projects;
significant increases in construction and development costs;
significant increases in utilities, labor or other resort costs;
our ability to obtain and maintain financing arrangements on attractive terms or at all;
our ability to obtain and maintain ample liquidity to fund operations and service debt;
26


the impact of and changes in governmental regulations or the enforcement thereof, tax laws and rates, accounting guidance and similar matters in regions in which we operate;
the ability of our guests to reach our resorts given government mandated travel restrictions, as well as the demand for our resorts resulting from government mandated safety protocols and health concerns;
the effectiveness of our internal controls and our corporate policies and procedures and the success and timing of the remediation efforts for the material weakness that we identified in our internal control over financial reporting;
changes in personnel and availability of qualified personnel;
environmental uncertainties and risks related to adverse weather conditions and natural disasters;
outbreak of widespread contagious diseases other than COVID-19;
dependence on third parties to provide Internet, telecommunications and network connectivity to our data centers;
the volatility of the market price and liquidity of our ordinary shares and other of our securities; and
the increasingly competitive environment in which we operate.
 
While forward-looking statements reflect our good faith beliefs, they are not guarantees of future performance. The Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions or factors, new information, data or methods, future events or other changes after the date of this quarterly report, except as required by applicable law. You should not place undue reliance on any forward-looking statements, which are based only on information currently available to us (or to third parties making the forward-looking statements).
Overview
 Playa is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations in Mexico and the Caribbean. As of September 30, 2021, Playa owned and/or managed a total portfolio consisting of 22 resorts (8,366 rooms) located in Mexico, Jamaica, and the Dominican Republic. In Mexico, Playa owns and manages Hyatt Zilara Cancún, Hyatt Ziva Cancún, Panama Jack Resorts Cancún, Panama Jack Resorts Playa del Carmen, Hilton Playa del Carmen All-Inclusive Resort, Hyatt Ziva Puerto Vallarta and Hyatt Ziva Los Cabos. In Jamaica, Playa owns and manages Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall, Hilton Rose Hall Resort & Spa, Jewel Grande Montego Bay Resort & Spa, and Jewel Paradise Cove Beach Resort & Spa. In the Dominican Republic, Playa owns and manages the Hilton La Romana All-Inclusive Family Resort, the Hilton La Romana All-Inclusive Adult Resort, Hyatt Zilara Cap Cana and Hyatt Ziva Cap Cana. Playa owns two resorts in the Dominican Republic that are managed by a third-party and manages five resorts on behalf of third-party owners. Playa leverages years of all-inclusive resort operating expertise and relationships with globally recognized hospitality brands to provide a best-in-class experience and exceptional value to our guests, while building a direct relationship to improve customer acquisition cost and drive repeat business.
For the three months ended September 30, 2021, during which time we had reduced occupancy as a result of the continuing effects of the COVID-19 pandemic, we generated a net loss of $12.4 million, total revenue of $151.3 million, Net Package RevPAR of $184.19, and Adjusted EBITDA of $31.8 million. For the three months ended September 30, 2020, when several of our resorts were closed due to the outbreak of the COVID-19 pandemic and those that reopened had severely reduced occupancy, we generated a net loss of $78.6 million, total revenue of $28.7 million, Net Package RevPAR of $30.71, and Adjusted EBITDA of ($26.1) million.

Impact of COVID-19 Pandemic
The COVID-19 pandemic and the public health measures that have been undertaken in response have had a significant adverse impact on the global economy, the travel and hospitality industries and our business starting in the first quarter of 2020. The effects of the COVID-19 pandemic, including related government restrictions, border closings, quarantines, “shelter-in-place” orders and “social distancing,” have significantly disrupted global leisure travel, and have adversely impacted global commercial activity, contributing to worldwide economic contraction and increased unemployment. We expect that the continuing fallout will create headwinds for global travel even after government restrictions are lifted.
Due to the spread of the COVID-19 pandemic and the associated restrictions placed on international travel, we temporarily suspended operations at all of our resorts in late March 2020. We subsequently began reopening our resorts on July 1, 2020 and all of our resorts are open as of September 30, 2021.
27


The suspension of operations at our resorts during part of 2020, and the reduced occupancy at our resorts since they have reopened, have adversely affected our liquidity. As of September 30, 2021, we had $231.5 million of available cash, excluding $24.6 million of restricted cash. For discussion of the measures that were previously taken to improve our liquidity during fiscal year 2020, please refer to our Annual Report on Form 10-K filed with the SEC on March 4, 2021. We have taken the following measures during the 2021 fiscal year to further mitigate the impact of the effects of the COVID-19 pandemic on our liquidity position:
raised $138.0 million, net of underwriting discounts, of additional capital in January 2021 through an underwritten public equity offering at $5.00 per share;
paid down the outstanding balance under our Revolving Credit Facility in February 2021 and also amended and extended our existing facility, further extending the covenant waiver period were we to draw the credit line over 35%;
sold the Dreams Puerto Aventuras in February 2021 for a total cash consideration of $34.5 million; and
sold the Capri Resort in June 2021 for a total cash consideration of $55.2 million.
Following the gradual loosening of government travel restrictions, the increased availability and adoption of vaccines, and increases in available flights to the locations of our resorts, our occupancy and operating results have improved during the first nine months of 2021, although they still remain well below pre-pandemic levels. However, with the trends reflected in our third quarter results, our reservations for future periods and expected increases in flight capacity into our destinations, we are hopeful that our business will continue to recover.
However, we cannot predict when the pandemic and its economic effects will subside, and thus we cannot predict whether our resorts will be permitted to remain open or when our business will return to normalized levels. There also can be no guarantee that when the current pandemic subsides that there will not be resurgences of the virus or its variants or that the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. The longer and more severe the pandemic, and the actual occurrence or even the possibility of repeat or cyclical outbreaks of the virus beyond the one currently being experienced, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.
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Our Portfolio of Resorts
As of September 30, 2021, the following table presents an overview of our resorts and is organized by our four geographic business segments: the Yucatán Peninsula, the Pacific Coast, the Dominican Republic and Jamaica.
Name of Resort 
Location 
Brand and Type 
Operator 
Year Built; Significant RenovationsRooms
Owned Resorts
Yucatán Peninsula    
Hyatt Ziva CancúnCancún, MexicoHyatt Ziva (all ages)Playa1975; 1980; 1986; 2002; 2015547
Hyatt Zilara CancúnCancún, MexicoHyatt Zilara (adults-only)Playa2006; 2009; 2013; 2017310
Panama Jack Resorts CancúnCancún, MexicoPanama Jack (all ages)Playa1985; 2009; 2017458
Hilton Playa del Carmen All-Inclusive ResortPlaya del Carmen, MexicoHilton (adults-only)Playa2002; 2009; 2019524
Panama Jack Resorts Playa del CarmenPlaya del Carmen, MexicoPanama Jack (all ages)Playa1996; 2006; 2012; 2017287
Pacific Coast    
Hyatt Ziva Los CabosCabo San Lucas, MexicoHyatt Ziva (all ages)Playa2007; 2009; 2015591
Hyatt Ziva Puerto VallartaPuerto Vallarta, MexicoHyatt Ziva (all ages)Playa1969; 1990; 2002; 2009; 2014; 2017335
Dominican Republic    
Hilton La Romana All-Inclusive ResortLa Romana, Dominican RepublicHilton (adults-only)Playa1997; 2008; 2019356
Hilton La Romana All-Inclusive ResortLa Romana, Dominican RepublicHilton (all ages)Playa1997; 2008; 2019418
Dreams Palm BeachPunta Cana, Dominican RepublicDreams (all ages)AMResorts1994; 2008500
Dreams Punta CanaPunta Cana, Dominican RepublicDreams (all ages)AMResorts2004620
Hyatt Ziva Cap CanaCap Cana, Dominican RepublicHyatt Ziva (all ages)Playa2019375
Hyatt Zilara Cap CanaCap Cana, Dominican RepublicHyatt Zilara (adults-only)Playa2019375
Jamaica
Hyatt Ziva Rose HallMontego Bay, JamaicaHyatt Ziva (all ages)Playa2000; 2014; 2017276
Hyatt Zilara Rose HallMontego Bay, JamaicaHyatt Zilara (adults-only)Playa2000; 2014; 2017344
Hilton Rose Hall Resort & SpaMontego Bay, JamaicaHilton (all ages)Playa1974; 2008; 2017495
Jewel Paradise Cove Beach Resort & SpaRunaway Bay, JamaicaJewel (adults-only)Playa2013225
Jewel Grande Montego Bay Resort & Spa (1)
Montego Bay, JamaicaJewel (all ages)Playa2016; 201788
Total Rooms Owned7,124
Managed Resorts (2)
Sanctuary Cap Cana
Punta Cana, Dominican RepublicSanctuary (adults-only)Playa2008; 2015; 2018324
Jewel Grande Montego Bay Resort & Spa
Montego Bay, JamaicaJewel (condo-hotel)Playa2016; 2017129
The Yucatán Playa Del Carmen All-Inclusive ResortPlaya del Carmen, MexicoTapestry Collection by Hilton (adults-only)Playa201260
Hyatt Ziva Riviera Cancún (3)
Riviera Maya, MexicoHyatt Ziva (all ages)Playa2008, 2021438
Hyatt Zilara Riviera Maya (4)
Riviera Maya, MexicoHyatt Zilara (adults-only)Playa2003291
Total Rooms Operated1,242
Total Rooms Owned and Operated  8,366
________
(1) Represents an 88-unit tower and spa owned by us. We manage the majority of the units within the remaining two condo-hotel towers owned by Sagicor Financial Corporation Limited and its affiliated entities (collectively “Sagicor”) that comprise the Jewel Grande Montego Bay Resort & Spa.
(2) Owned by a third party.
(3) We entered into a management agreement to operate this resort during the first quarter of 2021. The resort opened in the third quarter of 2021.
(4) We entered into a management agreement to operate this resort during the second quarter of 2021. The resort is currently closed for renovations but is expected to open in the first half of 2022.

29


Results of Operations
Three Months Ended September 30, 2021 and 2020
The following table summarizes our results of operations on a consolidated basis for the three months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,
Increase / Decrease
20212020
Change
% Change
Revenue
Package$124,331 $22,705 $101,626 447.6 %
Non-package25,211 5,518 19,693 356.9 %
Management fees673 665 8,312.5 %
Cost reimbursements1,072 505 567 112.3 %
Total revenue151,287 28,736 122,551 426.5 %
Direct and selling, general and administrative expenses
Direct90,788 35,679 55,109 154.5 %
Selling, general and administrative32,055 22,943 9,112 39.7 %
Depreciation and amortization19,927 22,518 (2,591)(11.5)%
Reimbursed costs1,072 505 567 112.3 %
Impairment loss— 867 (867)(100.0)%
Gain on sale of assets(4)— (4)(100.0)%
Gain on insurance proceeds— (220)220 100.0 %
Direct and selling, general and administrative expenses143,838 82,292 61,546 74.8 %
Operating income (loss)7,449 (53,556)61,005 113.9 %
Interest expense(19,047)(19,973)926 4.6 %
Other income587 224 363 162.1 %
Net loss before tax(11,011)(73,305)62,294 85.0 %
Income tax provision(1,360)(5,299)3,939 74.3 %
Net loss$(12,371)$(78,604)$66,233 84.3 %
The tables below set forth information for our total portfolio and our comparable portfolio with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Management Fee Revenue, Total Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. For a description of these operating metrics and non-U.S. GAAP measures, see “Key Indicators of Financial and Operating Performance” below. For discussion of Adjusted EBITDA and reconciliation to the most comparable U.S. GAAP financial measures, see “Key Indicators of Financial and Operating Performance” and “Non-U.S. GAAP Financial Measures” below.
Our comparable portfolio for the three months ended September 30, 2021 excludes the following resorts: Capri Resort, which was sold in June 2021, and Dreams Puerto Aventuras, which was sold in February 2021.
30


Total Portfolio
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy59.3 %11.1 %48.2 pts434.2 %
Net Package ADR$310.65 $275.71 $34.94 12.7 %
Net Package RevPAR$184.19 $30.71 $153.48 499.8 %
($ in thousands)
Net Package Revenue$120,717 $21,813 $98,904 453.4 %
Net Non-package Revenue25,002 5,480 19,522 356.2 %
Management Fee Revenue673 665 8,312.5 %
Total Net Revenue146,392 27,301 119,091 436.2 %
Adjusted EBITDA$31,770 $(26,116)$57,886 221.6 %
Adjusted EBITDA Margin21.7 %(95.7)%117.4 pts122.7 %
    
Comparable Portfolio
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy59.3 %11.3 %48.0 pts424.8 %
Net Package ADR$310.65 $285.57 $25.08 8.8 %
Net Package RevPAR$184.19 $32.19 $152.00 472.2 %
($ in thousands)
Net Package Revenue$120,717 $21,094 $99,623 472.3 %
Net Non-package Revenue24,966 5,043 19,923 395.1 %
Management Fee Revenue673 665 8,312.5 %
Total Net Revenue146,356 26,145 120,211 459.8 %
Adjusted EBITDA$31,713 $(24,090)$55,803 231.6 %
Adjusted EBITDA Margin21.7 %(92.1)%113.8 pts123.6 %

Total Revenue and Total Net Revenue

Our total revenue for the three months ended September 30, 2021 increased $122.6 million, or 426.5%, compared to the three months ended September 30, 2020. Our Total Net Revenue for the three months ended September 30, 2021 increased $119.1 million, or 436.2%, compared to the three months ended September 30, 2020. These increases are due to the resumption of resort operations this year as compared to the third quarter of 2020, when we began reopening our resorts, in phases, that had been closed as a result of the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
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The following table shows a reconciliation of comparable Net Package Revenue, Net Non-package Revenue and Management Fee Revenue to total revenue for the three months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,Increase/Decrease
20212020Change % Change
Net Package Revenue
Comparable Net Package Revenue$120,717 $21,094 $99,623 472.3 %
Non-comparable Net Package Revenue— 719 (719)(100.0)%
Net Package Revenue120,717 21,813 98,904 453.4 %
Net Non-package Revenue
Comparable Net Non-package Revenue24,966 5,043 19,923 395.1 %
Non-comparable Net Non-package Revenue36 437 (401)(91.8)%
Net Non-package Revenue25,002 5,480 19,522 356.2 %
Management Fee Revenue
Comparable Management Fee Revenue673 665 8,312.5 %
Non-comparable Management Fee Revenue— — — — %
Management Fee Revenue673 8 665 8,312.5 %
Total Net Revenue
Comparable Total Net Revenue146,356 26,145 120,211 459.8 %
Non-comparable Total Net Revenue36 1,156 (1,120)(96.9)%
Total Net Revenue146,392 27,301 119,091 436.2 %
Compulsory tips3,823 930 2,893 311.1 %
Cost Reimbursements1,072 505 567 112.3 %
Total revenue$151,287 $28,736 $122,551 426.5 %

Comparable Total Net Revenue
Our Comparable Total Net Revenue for the three months ended September 30, 2021 increased $120.2 million, or 459.8%, compared to the three months ended September 30, 2020. These increases are due to the resumption of resort operations this year as compared to the third quarter of 2020, when we began reopening our resorts, in phases, that had been closed as a result of the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.

Direct Expenses
The following table shows a reconciliation of our direct expenses to Net Direct Expenses for the three months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,Increase/Decrease
20212020Change % Change
Direct expenses$90,788 $35,679 $55,109 154.5 %
Less: compulsory tips3,823 930 2,893 311.1 %
Net Direct Expenses$86,965 $34,749 $52,216 150.3 %
Our direct expenses include resort expenses, such as food and beverage, salaries and wages, utilities and other ongoing operational expenses. Our Net Direct Expenses were $87.0 million, or 59.4% of Total Net Revenue, for the three months ended September 30, 2021 and $34.7 million, or 127.3% of Total Net Revenue, for the three months ended September 30, 2020.
Net Direct Expenses for the three months ended September 30, 2021 increased $52.2 million, or 150.3%, compared to the three months ended September 30, 2020. Net Direct Expenses at our comparable properties increased $54.7 million, or 169.4%, compared
32


to the three months ended September 30, 2020. Net Direct Expenses increases were due to the resumption of resort operations this year as compared to the third quarter of 2020, during which period we began reopening our resorts, in phases, and experienced severely reduced occupancy as a result of the COVID-19 pandemic. The increase was also a result of a higher rate of inflation as compared to the same period in 2020. See “Inflation” below. Direct operating expenses fluctuate based on various factors, including changes in occupancy, labor costs, utilities, repair and maintenance costs and license and property taxes. Management fees and franchise fees, which are computed as a percentage of revenue, increase or decrease as a result of changes in revenues.
Net Direct Expenses consists of the following items ($ in thousands):
Total Portfolio
Three Months Ended September 30,Increase/Decrease
20212020Change % Change
Food and beverages$19,782 $4,876 $14,906 305.7 %
Salaries and wages31,053 16,610 14,443 87.0 %
Repairs and maintenance4,545 2,426 2,119 87.3 %
Utilities and sewerage9,727 5,242 4,485 85.6 %
Licenses and property taxes663 477 186 39.0 %
Incentive and management fees373 (437)810 185.4 %
Franchise / license fees7,527 1,151 6,376 554.0 %
Transportation and travel expenses1,132 592 540 91.2 %
Laundry and cleaning expenses1,360 665 695 104.5 %
Property and equipment rental expense699 34 665 1,955.9 %
Entertainment expenses and decoration1,838 586 1,252 213.7 %
Office supplies296 122 174 142.6 %
Other operational expenses7,970 2,405 5,565 231.4 %
Total Net Direct Expenses$86,965 $34,749 $52,216 150.3 %
Comparable Portfolio
Three Months Ended September 30,Increase/Decrease
20212020Change % Change
Food and beverages$19,772 $4,623 $15,149 327.7 %
Salaries and wages31,081 15,348 15,733 102.5 %
Repairs and maintenance4,545 2,120 2,425 114.4 %
Utilities and sewerage9,727 4,996 4,731 94.7 %
Licenses and property taxes651 429 222 51.7 %
Incentive and management fees373 (371)744 200.5 %
Franchise / license fees7,528 1,151 6,377 554.0 %
Transportation and travel expenses1,131 519 612 117.9 %
Laundry and cleaning expenses1,360 635 725 114.2 %
Property and equipment rental expense699 30 669 2,230.0 %
Entertainment expenses and decoration1,838 550 1,288 234.2 %
Office supplies297 122 175 143.4 %
Other operational expenses7,985 2,142 5,843 272.8 %
Total Net Direct Expenses$86,987 $32,294 $54,693 169.4 %
33


Selling, General and Administrative Expenses
Our selling, general and administrative expenses for the three months ended September 30, 2021 increased $9.1 million, or 39.7%, compared to the three months ended September 30, 2020. The higher occupancy levels at our resorts this quarter as compared to the third quarter of 2020 resulted in a $7.1 million increase in advertising, marketing and commissions expenses, a $2.1 million increase in credit card commissions, and a $0.5 million increase in corporate personnel costs. Additionally, our January 2021 grants of restricted and performance share awards (see Note 9 to the Condensed Consolidated Financial Statements) drove a $1.3 million increase in share-based compensation expense over the prior quarter. These increases were partially offset by a $2.3 million decrease in our provision for doubtful accounts due to the ongoing recovery from the COVID-19 pandemic.
Depreciation and Amortization Expense
Our depreciation and amortization expense for the three months ended September 30, 2021 decreased $2.6 million, or 11.5%, compared to the three months ended September 30, 2020. This was mainly a result of a $0.6 million decrease due to the sale of the Dreams Puerto Aventuras in February 2021 and a $1.0 million decrease due to the sale of the Capri Resort in June 2021.
Impairment Loss
Our impairment loss for the three months ended September 30, 2021 decreased $0.9 million, or 100.0%, compared to the three months ended September 30, 2020. The decrease resulted from the correction of an immaterial error for acquired property and equipment from the business combination with Sagicor in 2018 recognized during the three months ended September 30, 2020.
Interest Expense
Our interest expense for the three months ended September 30, 2021 decreased $0.9 million, or 4.6%, compared to the three months ended September 30, 2020. The decrease in interest expense was primarily driven by a $0.7 million reduction from the repayment of our outstanding Revolving Credit Facility balance in February 2021.
Cash interest paid was $19.8 million for the three months ended September 30, 2021, representing a $0.1 million decrease as compared to the three months ended September 30, 2020. Cash interest paid on our Revolving Credit Facility decreased $0.7 million from the repayment of our outstanding balance in February 2021. These decreases were partially offset by a $0.7 million increase for interest on the Property Loan, which was executed on June 12, 2020 and incurred only a partial month of interest for its July 2020 interest payment.
Income Tax Provision
Our income tax provision for the three months ended September 30, 2021 decreased $3.9 million, or 74.3%, compared to the three months ended September 30, 2020. The decrease in our income tax provision of $3.9 million was driven primarily by:
$20.9 million decreased tax expense related to valuation allowances recognized for our Jamaica and Mexico entities;
$0.9 million decreased tax expense related to prior year adjustments;
$0.3 million decreased discrete tax expense due to deferred tax liabilities on fixed assets of certain Dominican Republic entities; and
$0.5 million decreased tax expense related to other miscellaneous items.
These decreases were partially offset by:
$15.5 million increased tax expense due to lower pre-tax book losses from our taxpaying entities;
$1.7 million decreased tax benefit related to the 2020 sales of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark; and
$1.5 million increased tax expense associated with foreign exchange rate fluctuations, primarily for our Mexican entities.
34


Results of Operations
Nine Months Ended September 30, 2021 and 2020
The following table summarizes our results of operations on a consolidated basis for the nine months ended September 30, 2021 and 2020 ($ in thousands):
Nine Months Ended September 30,
Increase / Decrease
20212020
Change
% Change
Revenue
Package$293,005 $176,062 $116,943 66.4 %
Non-package60,808 28,336 32,472 114.6 %
Management fees1,469 635 834 131.3 %
Cost reimbursements2,554 1,913 641 33.5 %
Total revenue357,836 206,946 150,890 72.9 %
Direct and selling, general and administrative expenses
Direct230,543 153,957 76,586 49.7 %
Selling, general and administrative85,273 76,514 8,759 11.4 %
Depreciation and amortization60,827 69,877 (9,050)(13.0)%
Reimbursed costs2,554 1,913 641 33.5 %
Impairment loss24,011 42,308 (18,297)(43.2)%
Loss on sale of assets644 1,729 (1,085)(62.8)%
Gain on insurance proceeds— (3,170)3,170 100.0 %
Direct and selling, general and administrative expenses403,852 343,128 60,724 17.7 %
Operating loss(46,016)(136,182)90,166 66.2 %
Interest expense(56,164)(61,844)5,680 9.2 %
Other (expense) income(747)1,171 (1,918)(163.8)%
Net loss before tax(102,927)(196,855)93,928 47.7 %
Income tax benefit13,043 8,237 4,806 58.3 %
Net loss$(89,884)$(188,618)$98,734 52.3 %
The tables below set forth information for our total portfolio and comparable portfolio with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Management Fee Revenue, Total Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. For a description of these operating metrics and non-U.S. GAAP measures, see “Key Indicators of Financial and Operating Performance” below. For discussion of Adjusted EBITDA and reconciliation to the most comparable U.S. GAAP financial measures, see “Key Indicators of Financial and Operating Performance” and “Non-U.S. GAAP Financial Measures” below.
Our comparable portfolio for the nine months ended September 30, 2021 excludes the following resorts: Capri Resort, which was sold in June of 2021, Dreams Puerto Aventuras, which was sold in February 2021, and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020.
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Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy46.8 %26.4 %20.4 pts77.3 %
Net Package ADR$302.83 $294.33 $8.50 2.9 %
Net Package RevPAR$141.66 $77.58 $64.08 82.6 %
($ in thousands)
Net Package Revenue$284,414 $170,211 $114,203 67.1 %
Net Non-package Revenue60,229 28,143 32,086 114.0 %
Management Fee Revenue1,469 635 834 131.3 %
Total Net Revenue346,112 198,989 147,123 73.9 %
Adjusted EBITDA$52,180 $(7,195)$59,375 825.2 %
Adjusted EBITDA Margin15.1 %(3.6)%18.7 pts519.4 %
Comparable Portfolio
Nine Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy48.1 %25.5 %22.6 pts88.6 %
Net Package ADR$303.58 $302.57 $1.01 0.3 %
Net Package RevPAR$145.95 $77.01 $68.94 89.5 %
($ in thousands)
Net Package Revenue$283,854 $150,331 $133,523 88.8 %
Net Non-package Revenue59,603 24,652 34,951 141.8 %
Management Fee Revenue1,469 635 834 131.3 %
Total Net Revenue344,926 175,618 169,308 96.4 %
Adjusted EBITDA$53,004 $(9,117)$62,121 681.4 %
Adjusted EBITDA Margin15.4 %(5.2)%20.6 pts396.2 %
Total Revenue and Total Net Revenue
Our total revenue for the nine months ended September 30, 2021 increased $150.9 million, or 72.9%, compared to the nine months ended September 30, 2020. Our Total Net Revenue for the nine months ended September 30, 2021 increased $147.1 million, or 73.9%, compared to the nine months ended September 30, 2020. These increases were a result of the resumption of operations during the entire year in 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic.
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The following table shows a reconciliation of comparable Net Package Revenue, Net Non-package Revenue and Management Fee Revenue to total revenue for the nine months ended September 30, 2021 and 2020 ($ in thousands):
Nine Months Ended September 30,Increase/Decrease
20212020Change % Change
Net Package Revenue
Comparable Net Package Revenue$283,854 $150,331 $133,523 88.8 %
Non-comparable Net Package Revenue560 19,880 (19,320)(97.2)%
Net Package Revenue284,414 170,211 114,203 67.1 %
Net Non-package Revenue
Comparable Net Non-package Revenue59,603 24,652 34,951 141.8 %
Non-comparable Net Non-package Revenue626 3,491 (2,865)(82.1)%
Net Non-package Revenue60,229 28,143 32,086 114.0 %
Management Fee Revenue
Comparable Management Fee Revenue1,469 635 834 131.3 %
Non-comparable Management Fee Revenue— — — — %
Management Fee Revenue1,469 635 834 131.3 %
Total Net Revenue
Comparable Total Net Revenue344,926 175,618 169,308 96.4 %
Non-comparable Total Net Revenue1,186 23,371 (22,185)(94.9)%
Total Net Revenue346,112 198,989 147,123 73.9 %
Compulsory tips9,170 6,044 3,126 51.7 %
Cost Reimbursements2,554 1,913 641 33.5 %
Total revenue$357,836 $206,946 $150,890 72.9 %
Comparable Total Net Revenue
Our Comparable Total Net Revenue for the nine months ended September 30, 2021 increased $169.3 million, or 96.4%, compared to the nine months ended September 30, 2020. These increases were a result of the resumption of operations during the entire year as compared to the nine months ended September 30, 2020 when we had closures and reduced occupancy at all of our resorts during the second and third quarter as a result of the COVID-19 pandemic.
Direct Expenses
The following table shows a reconciliation of our direct expenses to Net Direct Expenses for the nine months ended September 30, 2021 and 2020 ($ in thousands):
Nine Months Ended September 30,Increase/Decrease
20212020Change % Change
Direct expenses$230,543 $153,957 $76,586 49.7 %
Less: compulsory tips9,170 6,044 3,126 51.7 %
Net Direct Expenses$221,373 $147,913 $73,460 49.7 %
Our direct expenses include resort expenses, such as food and beverage, salaries and wages, utilities and other ongoing operational expenses. Our Net Direct Expenses were $221.4 million, or 64.0%, of Total Net Revenue for the nine months ended September 30, 2021 and $147.9 million, or 74.3%, of Total Net Revenue for the nine months ended September 30, 2020.
Net Direct Expenses for the nine months ended September 30, 2021 increased $73.5 million, or 49.7%, compared to the nine months ended September 30, 2020. Net Direct Expenses at our comparable properties increased $86.7 million, or 65.9%, compared to the nine months ended September 30, 2020 due to the resumption of operations during the entire year as compared to the nine months
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ended September 30, 2020 when we had closures and reduced occupancy at all of our resorts during the second and third quarter as a result of the COVID-19 pandemic. The increase was also a result of a higher rate of inflation as compared to the same period in 2020. See “Inflation” below. Direct operating expenses fluctuate based on various factors, including changes in occupancy, labor costs, utilities, repair and maintenance costs and license and property taxes. Management fees and franchise fees, which are generally computed as a percentage of revenue, increase or decrease as a result of changes in revenues.
Net Direct Expenses consists of the following items ($ in thousands):
Total Portfolio
Nine Months Ended September 30,Increase/Decrease
20212020Change % Change
Food and beverages$46,594 $26,468 $20,126 76.0 %
Salaries and wages84,477 65,618 18,859 28.7 %
Repairs and maintenance11,468 8,087 3,381 41.8 %
Utilities and sewerage25,723 18,217 7,506 41.2 %
Licenses and property taxes2,218 2,174 44 2.0 %
Incentive and management fees806 987 (181)(18.3)%
Franchise / license fees17,513 9,386 8,127 86.6 %
Transportation and travel expenses3,052 2,041 1,011 49.5 %
Laundry and cleaning expenses3,313 2,140 1,173 54.8 %
Property and equipment rental expense1,328 836 492 58.9 %
Entertainment expenses and decoration4,447 2,622 1,825 69.6 %
Office supplies703 431 272 63.1 %
Other operational expenses19,731 8,906 10,825 121.5 %
Total Net Direct Expenses$221,373 $147,913 $73,460 49.7 %
Comparable Portfolio
Nine Months Ended September 30,Increase/Decrease
20212020Change % Change
Food and beverages$46,450 $23,182 $23,268 100.4 %
Salaries and wages82,459 58,876 23,583 40.1 %
Repairs and maintenance11,347 6,446 4,901 76.0 %
Utilities and sewerage25,537 16,311 9,226 56.6 %
Licenses and property taxes2,080 1,943 137 7.1 %
Incentive and management fees764 488 276 56.6 %
Franchise / license fees17,513 9,394 8,119 86.4 %
Transportation and travel expenses3,020 1,793 1,227 68.4 %
Laundry and cleaning expenses3,305 1,880 1,425 75.8 %
Property and equipment rental expense1,317 758 559 73.7 %
Entertainment expenses and decoration4,430 2,254 2,176 96.5 %
Office supplies700 401 299 74.6 %
Other operational expenses19,187 7,705 11,482 149.0 %
Total Net Direct Expenses$218,109 $131,431 $86,678 65.9 %
Selling, General and Administrative Expenses
Our selling, general and administrative expenses for the nine months ended September 30, 2021 increased $8.8 million, or 11.4%, compared to the nine months ended September 30, 2020. The increase was primarily driven by an $8.4 million increase in advertising, marketing and commissions expenses, a $3.7 million increase in credit card commissions, and a $0.7 million increase in corporate personnel costs. These increases were partially offset by a $1.7 million decrease in insurance expenses, which primarily resulted from
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the sales of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark in May 2020, and a $2.3 million decrease in our provision for doubtful accounts due to the ongoing recovery from the COVID-19 pandemic.
Depreciation and Amortization Expense
Our depreciation and amortization expense for the nine months ended September 30, 2021 decreased $9.1 million, or 13.0%, compared to the nine months ended September 30, 2020. The decrease was largely due to a $5.9 million decrease from our dispositions of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark in May 2020, the Dreams Puerto Aventuras in February 2021, and the Capri Resort in June 2021, and a $1.8 million decrease due to accelerated depreciation incurred in 2020 related to the completion of renovation projects at the Hilton Playa del Carmen All-Inclusive Resort.
Impairment Loss
Our impairment loss for the nine months ended September 30, 2021 decreased $18.3 million, or 43.2%, compared to the nine months ended September 30, 2020. The decrease was driven by $25.3 million of property and equipment impairment recognized during the nine months ended September 30, 2020 upon classification of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark as held for sale. In addition, we recognized an aggregate $16.2 million goodwill impairment loss during the first quarter of 2020 at the Jewel Runaway Bay Beach Resort & Waterpark, Jewel Dunn’s River Beach Resort & Spa, and Jewel Paradise Cove Beach Resort & Spa due to the decrease in forecasted future cash flows from the temporary suspension of operations from COVID-19. These decreases were partially offset by $24.0 million of property and equipment impairment for the nine months ended September 30, 2021 recognized upon classification of the Capri Resort as held for sale in March 2021.
Interest Expense
Our interest expense for the nine months ended September 30, 2021 decreased $5.7 million, or 9.2%, compared to the nine months ended September 30, 2020. The decrease in interest expense was driven primarily by a $16.1 million decrease due to the change in fair value of our interest rate swaps. In March 2019, we elected to adopt hedge accounting and designate our interest rate swaps as cash flow hedges. After the adoption of hedge accounting, we recorded the change in fair value of our interest rate swaps through other comprehensive income (loss). Due to the significant drop in interest rates during 2020 resulting from the COVID-19 pandemic, our cash flow hedge was deemed ineffective in March 2020, resulting in us recognizing losses on the change in fair value of our interest rate swaps through interest expense. In addition, interest on our Revolving Credit Facility for the nine months ended September 30, 2021 decreased by $1.9 million compared to the same period last year, driven by the repayment of the entire outstanding balance in February 2021. These decreases were partially offset by additional interest expense from the Additional Senior Secured Credit Facility and Property Loan executed on June 12, 2020 of $4.0 million and $4.9 million, respectively, additional interest expense on our Term Loan of $1.7 million, as well as additional discount accretion and financing costs of $1.4 million.
Cash interest paid was $58.5 million for the nine months ended September 30, 2021, representing a $9.7 million increase as compared to the nine months ended September 30, 2020. Cash interest paid increased due to the Additional Senior Secured Credit Facility and Property Loan executed on June 12, 2020 by $4.3 million and $4.9 million, respectively.
Income Tax Benefit
Our income tax benefit for the nine months ended September 30, 2021 increased $4.8 million, or 58.3%, compared to the nine months ended September 30, 2020. The increase in our income tax benefit was mainly driven by:
$17.2 million increased tax benefit related to valuation allowances recognized for our Jamaica and Mexico entities;
$8.4 million increased tax benefit associated with the 2021 sale of the Capri Resort;
$5.8 million increased tax benefit associated with foreign exchange rate fluctuations, primarily for our Mexican entities;
$0.9 million increased tax benefit related to prior year adjustments; and
$0.8 million increased tax benefit related to other miscellaneous items.
These increases were partially offset by:
$13.2 million increased tax expense due to lower pre-tax book losses from our taxpaying entities;
$7.5 million decreased income tax benefit related to the 2020 sales of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark;
$3.6 million decreased discrete tax benefit due to deferred tax liabilities on fixed assets of certain Dominican Republic entities;
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$2.9 million tax expense associated with the 2021 sale of the Dreams Puerto Aventuras; and
$1.1 million decreased tax benefit related to the Jamaica employment tax credit.
Key Indicators of Financial and Operating Performance
We use a variety of financial and other information to monitor the financial and operating performance of our business. Some of this is financial information prepared in accordance with U.S. GAAP, while other information, though financial in nature, is not prepared in accordance with U.S. GAAP. For reconciliations of non-U.S. GAAP financial measures to the most comparable U.S. GAAP financial measure, see “Non-U.S. GAAP Financial Measures.” Our management also uses other information that is not financial in nature, including statistical information and comparative data that are commonly used within the lodging industry to evaluate the financial and operating performance of our portfolio. Our management uses this information to measure the performance of our segments and consolidated portfolio. We use this information for planning and monitoring our business, as well as in determining management and employee compensation. These key indicators include:
Net Package Revenue
Net Non-package Revenue
Owned Net Revenue
Management Fee Revenue
Total Net Revenue
Occupancy
Net Package ADR
Net Package RevPAR
Adjusted EBITDA
Adjusted EBITDA Margin
Owned Resort EBITDA
Owned Resort EBITDA Margin
Comparable Non-U.S. GAAP Measures
Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Management Fee Revenue, Cost Reimbursements, Total Net Revenue and Net Direct Expenses
“Net Package Revenue” is derived from the sale of all-inclusive packages, which include room accommodations, food and beverage services and entertainment activities, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Revenue is recognized, net of discounts and rebates, when the rooms are occupied and/or the relevant services have been rendered. Advance deposits received from guests are deferred and included in trade and other payables until the rooms are occupied and/or the relevant services have been rendered, at which point the revenue is recognized.
“Net Non-package Revenue” represents all other revenues earned from the operations of our resorts, other than Net Package Revenue, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Net Non-package Revenue includes revenue associated with guests' purchases of upgrades, premium services and amenities, such as premium rooms, dining experiences, wines and spirits and spa packages, which are not included in the all-inclusive package. Revenue not included in a guest’s all-inclusive package is recognized when the goods are consumed.
“Owned Net Revenue” represents Net Package Revenue and Net Non-package Revenue. Owned Net Revenue represents a key indicator to assess the overall performance of our business and analyze trends, such as consumer demand, brand preference and competition. In analyzing our Owned Net Revenues, our management differentiates between Net Package Revenue and Net Non-package Revenue. Guests at our resorts purchase packages at stated rates, which include room accommodations, food and beverage services and entertainment activities, in contrast to other lodging business models, which typically only include the room accommodations in the stated rate. The amenities at all-inclusive resorts typically include a variety of buffet and á la carte restaurants, bars, activities, and shows and entertainment throughout the day.
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“Management Fee Revenue” is derived from fees earned for managing resorts owned by third-parties. The fees earned are typically composed of a base fee, which is computed as a percentage of revenue, and an incentive fee, which is computed as a percentage of profitability. Management Fee Revenue had a minor contribution to our operating results for the three and nine months ended September 30, 2021 and 2020, but we expect Management Fee Revenue to be a more relevant indicator to assess the overall performance of our business in the future as we enter into more management contracts.
“Total Net Revenue” represents Net Package Revenue, Net Non-package Revenue and Management Fee Revenue. “Cost Reimbursements” is excluded from Total Net Revenue as it is not considered a key indicator of financial and operating performance. Cost Reimbursements is derived from the reimbursement of certain costs incurred by Playa on behalf of resorts managed by Playa and owned by third parties. This revenue is fully offset by reimbursable costs and has no net impact on operating income (loss) or net loss.
“Net Direct Expenses” represents direct expenses, net of compulsory tips paid to employees.
Occupancy
“Occupancy” represents the total number of rooms sold for a period divided by the total number of rooms available during such period. The total number of rooms available excludes any rooms considered “Out of Order” due to renovation or a temporary problem rendering them inadequate for occupancy for an extended period of time. Occupancy is a useful measure of the utilization of a resort’s total available capacity and can be used to gauge demand at a specific resort or group of properties during a given period. Occupancy levels also enable us to optimize Net Package ADR by increasing or decreasing the stated rate for our all-inclusive packages as demand for a resort increases or decreases.
Net Package ADR
“Net Package ADR” represents total Net Package Revenue for a period divided by the total number of rooms sold during such period. Net Package ADR trends and patterns provide useful information concerning the pricing environment and the nature of the guest base of our portfolio or comparable portfolio, as applicable. Net Package ADR is a commonly used performance measure in the all-inclusive segment of the lodging industry and is commonly used to assess the stated rates that guests are willing to pay through various distribution channels.
Net Package RevPAR
“Net Package RevPAR” is the product of Net Package ADR and the average daily occupancy percentage. Net Package RevPAR does not reflect the impact of non-package revenue. Although Net Package RevPAR does not include this additional revenue, it generally is considered the key performance measure in the all-inclusive segment of the lodging industry to identify trend information with respect to net room revenue produced by our portfolio or comparable portfolio, as applicable, and to evaluate operating performance on a consolidated basis or a regional basis, as applicable.
EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Owned Resort EBITDA, and Owned Resort EBITDA Margin
We define EBITDA, a non-U.S. GAAP financial measure, as net income or loss, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax and depreciation and amortization expense. We define Adjusted EBITDA, a non-U.S. GAAP financial measure, as EBITDA further adjusted to exclude the following items:
Other income or expense
Pre-opening expense
Transaction expenses
Severance expense
Other tax expense
Gain on property damage insurance proceeds
Share-based compensation
Loss on extinguishment of debt
Other items, which may include but are not limited to the following: contract termination fees; gains or losses from legal settlements; repairs from hurricanes and tropical storms and impairment losses.
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We include the non-service cost components of net periodic pension cost or benefit recorded within other income or expense in the Condensed Consolidated Statements of Operations in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
“Adjusted EBITDA Margin” represents Adjusted EBITDA as a percentage of Total Net Revenue.
“Owned Resort EBITDA” represents Adjusted EBITDA before corporate expenses and Management Fee Revenue.
“Owned Resort EBITDA Margin” represents Owned Resort EBITDA as a percentage of Owned Net Revenue.
Usefulness and Limitation of Non-U.S. GAAP Measures
We believe that each of Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Total Net Revenue, Net Package ADR, Net Package RevPAR and Net Direct Expenses are useful to investors as they reflect our operating results by excluding compulsory tips. These tips have a margin of zero and do not represent our operating results.
We also believe that Adjusted EBITDA is useful to investors for two principal reasons. First, we believe Adjusted EBITDA assists investors in comparing our performance over various reporting periods on a consistent basis by removing from our operating results the impact of items that do not reflect our core operating performance. For example, changes in foreign exchange rates (which are the principal driver of changes in other income or expense), and expenses related to capital raising, strategic initiatives and other corporate initiatives, such as expansion into new markets (which are the principal drivers of changes in transaction expenses), are not indicative of the operating performance of our resorts. The other adjustments included in our definition of Adjusted EBITDA relate to items that occur infrequently and therefore would obstruct the comparability of our operating results over reporting periods. For example, revenue from insurance policies, other than business interruption insurance policies, is infrequent in nature, and we believe excluding these expense and revenue items permits investors to better evaluate the core operating performance of our resorts over time. We believe Adjusted EBITDA Margin provides our investors a useful measurement of operating profitability for the same reasons we find Adjusted EBITDA useful.
The second principal reason that we believe Adjusted EBITDA is useful to investors is that it is considered a key performance indicator by our board of directors (our “Board”) and management. In addition, the compensation committee of our Board determines the annual variable compensation for certain members of our management based, in part, on consolidated Adjusted EBITDA. We believe that Adjusted EBITDA is useful to investors because it provides investors with information utilized by our Board and management to assess our performance and may (subject to the limitations described below) enable investors to compare the performance of our portfolio to our competitors.
Our non-U.S. GAAP financial measures are not substitutes for revenue, net income or any other measure determined in accordance with U.S. GAAP. There are limitations to the utility of non-U.S. GAAP financial measures, such as Adjusted EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named non-U.S. GAAP financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, our non-U.S. GAAP financial measures should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business, and investors should carefully consider our U.S. GAAP results presented.
For a reconciliation of EBITDA, Adjusted EBITDA and Owned Resort EBITDA to net income or loss as computed under U.S. GAAP, see “Non-U.S. GAAP Financial Measures.”
Comparable Non-U.S. GAAP Measures
We believe that presenting Adjusted EBITDA, Total Net Revenue, Net Package Revenue, Net Non-package Revenue and Net Direct Expenses on a comparable basis is useful to investors because these measures include only the results of resorts owned and in operation for the entirety of the periods presented and thereby eliminate disparities in results due to the acquisition or disposition of resorts or the impact of resort closures or re-openings in connection with redevelopment or renovation projects. As a result, we believe these measures provide more consistent metrics for comparing the performance of our operating resorts. We calculate comparable Adjusted EBITDA, comparable Total Net Revenue, comparable Net Package Revenue and comparable Net Non-package Revenue as the total amount of each respective measure less amounts attributable to non-comparable resorts, by which we mean resorts that were not owned or in operation during some or all of the relevant reporting period.
Our comparable resorts for the nine months ended September 30, 2021 exclude the following resorts: Jewel Dunn's River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020, Dreams Puerto Aventuras, which was sold in February 2021 and Capri Resort, which was sold in June 2021.
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A reconciliation of net income or loss as computed under U.S. GAAP to comparable Adjusted EBITDA is presented in “Non-U.S. GAAP Financial Measures,” below. For a reconciliation of Comparable Net Package Revenue, Comparable Net Non-package Revenue, Comparable Management Fee Revenue and Comparable Total Net Revenue to total revenue as computed under U.S. GAAP, see “Results of Operations.”
Segment Results
Three Months Ended September 30, 2021 and 2020
We evaluate our business segment operating performance using segment Owned Net Revenue and segment Owned Resort EBITDA. The following tables summarize segment Owned Net Revenue and segment Owned Resort EBITDA for the three months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Owned Net Revenue
Yucatán Peninsula$51,209 $17,351 $33,858 195.1 %
Pacific Coast21,982 773 21,209 2,743.7 %
Dominican Republic42,794 2,453 40,341 1,644.6 %
Jamaica29,502 6,458 23,044 356.8 %
Segment Owned Net Revenue145,487 27,035 118,452 438.1 %
Other232 258 (26)(10.1)%
Management fees673 665 8,312.5 %
Total Net Revenue$146,392 $27,301 $119,091 436.2 %
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Owned Resort EBITDA
Yucatán Peninsula$17,518 $(1,820)$19,338 1,062.5 %
Pacific Coast6,429 (2,330)8,759 375.9 %
Dominican Republic11,267 (6,296)17,563 279.0 %
Jamaica5,632 (7,473)13,105 175.4 %
Segment Owned Resort EBITDA40,846 (17,919)58,765 327.9 %
Other corporate(9,749)(8,205)(1,544)(18.8)%
Management fees673 665 8,312.5 %
Total Adjusted EBITDA$31,770 $(26,116)$57,886 221.6 %
For a reconciliation of segment Owned Net Revenue and segment Owned Resort EBITDA to total revenue and net income, respectively, each as computed under U.S. GAAP, see Note 15 to our Condensed Consolidated Financial Statements.
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Yucatán Peninsula
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Yucatán Peninsula segment for the three months ended September 30, 2021 and 2020 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Three Months Ended September 30,
Increase / Decrease
20212020
Change
% Change 
Occupancy64.7 %19.7 %45.0 pts228.4 %
Net Package ADR$336.35 $288.40 $47.95 16.6 %
Net Package RevPAR$217.75 $56.94 $160.81 282.4 %
($ in thousands)
Net Package Revenue$42,589 $14,259 $28,330 198.7 %
Net Non-package Revenue8,620 3,092 5,528 178.8 %
Owned Net Revenue51,209 17,351 33,858 195.1 %
Owned Resort EBITDA$17,518 $(1,820)$19,338 1,062.5 %
Owned Resort EBITDA Margin34.2 %(10.5)%44.7 pts425.7 %
Comparable Portfolio
Three Months Ended September 30,
Increase / Decrease
20212020
Change
% Change 
Occupancy64.7 %22.6 %42.1 pts186.3 %
Net Package ADR$336.35 $306.39 $29.96 9.8 %
Net Package RevPAR$217.75 $69.23 $148.52 214.5 %
($ in thousands)
Net Package Revenue$42,589 $13,540 $29,049 214.5 %
Net Non-package Revenue8,584 2,655 5,929 223.3 %
Owned Net Revenue51,173 16,195 34,978 216.0 %
Owned Resort EBITDA$17,461 $206 $17,255 8,376.2 %
Owned Resort EBITDA Margin34.1 %1.3 %32.8 pts2,523.1 %
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended September 30, 2021 increased $35.0 million, or 216.0%, compared to the three months ended September 30, 2020. The resumption of resort operations for the entirety of 2021 resulted in increases in the third quarter of 2021 as compared to the third quarter of 2020, during which period we began reopening our resorts, in phases, as a result of the COVID-19 pandemic. Comparable Net Package ADR of $336.35 for the three months ended September 30, 2021 benefited by an additional $15.98 as a result of a change in billing methodology of an online travel agency (“OTA”), which requires Playa to present this revenue gross of commissions under U.S. GAAP. Excluding the aforementioned change in billing practice, Comparable Net Package ADR would have been $320.37.
Compared to 2019, our Comparable Net Package ADR for the three months ended September 30, 2021 increased by $93.28, or 38.4%. Excluding the aforementioned change in billing practice, the increase would have been $77.30, or 31.8%, primarily as a result of pent-up customer demand following COVID-19 related travel restrictions.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended September 30, 2021 increased $17.3 million, or 8,376.2%, compared to the three months ended September 30, 2020. The resumption of resort operations for the entirety of 2021 resulted in increases in the third quarter of 2021 as compared to the third quarter of 2020, during which period we began reopening our resorts, in phases, as a result of the COVID-19 pandemic.
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Pacific Coast
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Pacific Coast segment for the three months ended September 30, 2021 and 2020 for the total segment portfolio:
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy60.5 %1.0 %59.5 pts5,950.0 %
Net Package ADR$372.39 $578.90 $(206.51)(35.7)%
Net Package RevPAR$225.43 $6.01 $219.42 3,650.9 %
($ in thousands)
Net Package Revenue$19,205 $512 $18,693 3,651.0 %
Net Non-package Revenue2,777 261 2,516 964.0 %
Owned Net Revenue21,982 773 21,209 2,743.7 %
Owned Resort EBITDA$6,429 $(2,330)$8,759 375.9 %
Owned Resort EBITDA Margin29.2 %(301.4)%330.6 pts109.7 %
Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended September 30, 2021 increased $21.2 million, or 2,743.7%, compared to the three months ended September 30, 2020. The increase was a result of the ongoing recovery in our business and the resorts in this segment only being open for a small portion of the third quarter of 2020. Net Package ADR of $372.39 for the three months ended September 30, 2021 benefited by an additional $16.51 as a result of a change in billing methodology of an OTA, which requires Playa to present this revenue gross of commissions under U.S. GAAP. Excluding the aforementioned change in billing practice, Net Package ADR would have been $355.88.
Compared to 2019, our Net Package ADR for the three months ended September 30, 2021 increased by $136.15, or 57.6%. Excluding the aforementioned change in billing practice, the increase would have been $119.64, or 50.6%, primarily as a result of pent-up customer demand following COVID-19 related travel restrictions.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended September 30, 2021 increased $8.8 million, or 375.9%, compared to the three months ended September 30, 2020. The increase was a result of the ongoing recovery in our business and the resorts in this segment only being open for a small portion of the third quarter of 2020.
Dominican Republic
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Dominican Republic segment for the three months ended September 30, 2021 and 2020 for the total segment portfolio:
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy55.4 %2.9 %52.5 pts1810.3 %
Net Package ADR$260.61 $268.25 $(7.64)(2.8)%
Net Package RevPAR$144.26 $7.76 $136.50 1759.0 %
($ in thousands)
Net Package Revenue$35,092 $1,889 $33,203 1,757.7 %
Net Non-package Revenue7,702 564 7,138 1,265.6 %
Owned Net Revenue42,794 2,453 40,341 1,644.6 %
Owned Resort EBITDA$11,267 $(6,296)$17,563 279.0 %
Owned Resort EBITDA Margin26.3 %(256.7)%283.0 pts110.2 %
Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended September 30, 2021 increased $40.3 million, or 1,644.6%, compared to the three months ended September 30, 2020. The increase was a result of the ongoing recovery in our business and closure of the majority of the resorts in this segment during the third quarter of 2020 as a result of the COVID-19 pandemic.
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Compared to 2019, our Net Package ADR for three months ended September 30, 2021 increased by $104.31, or 66.7%. This increase was driven by the opening of Hyatt Ziva and Hyatt Zilara Cap Cana in the fourth quarter of 2019 as well as the renovation of the Hilton La Romana All-Inclusive Resort.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended September 30, 2021 increased $17.6 million, or 279.0%, compared to the three months ended September 30, 2020. The increase was a result of the ongoing recovery in our business and closure of the majority of the resorts in this segment during the third quarter of 2020 as a result of the COVID-19 pandemic.
Jamaica
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Jamaica segment for the three months ended September 30, 2021 and 2020 for the total segment portfolio:
Three Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy57.7 %16.6 %41.1 pts247.6 %
Net Package ADR$314.62 $236.94 $77.68 32.8 %
Net Package RevPAR$181.39 $39.23 $142.16 362.4 %
($ in thousands)
Net Package Revenue$23,831 $5,153 $18,678 362.5 %
Net Non-package Revenue5,671 1,305 4,366 334.6 %
Owned Net Revenue29,502 6,458 23,044 356.8 %
Owned Resort EBITDA$5,632 $(7,473)$13,105 175.4 %
Owned Resort EBITDA Margin19.1 %(115.7)%134.8 pts116.5 %

Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended September 30, 2021 increased $23.0 million, or 356.8%, compared to the three months ended September 30, 2020. The resumption of resort operations for the entirety of 2021 resulted in increases in the third quarter of 2021 as compared to the third quarter of 2020, during which period we began reopening our resorts, in phases, as a result of the COVID-19 pandemic.

Compared to 2019, which included the Jewel Dunn's River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, our Net Package ADR for the three months ended September 30, 2021 increased by $59.90, or 23.5%. Excluding the two divested resorts, our Net Package ADR increased by $32.45, or 11.5%.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended September 30, 2021 increased $13.1 million, or 175.4%, compared to the three months ended September 30, 2020. The resumption of resort operations for the entirety of 2021 resulted in increases in the third quarter of 2021 as compared to the third quarter of 2020, during which period we began reopening our resorts, in phases, as a result of the COVID-19 pandemic.
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Segment Results
Nine Months Ended September 30, 2021 and 2020
We evaluate our business segment operating performance using segment Owned Net Revenue and segment Owned Resort EBITDA. The following tables summarize segment Owned Net Revenue and segment Owned Resort EBITDA for the nine months ended September 30, 2021 and 2020 ($ in thousands):
Nine Months Ended September 30,
Increase / Decrease
20212020
Change
% Change 
Owned Net Revenue
Yucatán Peninsula$129,879 $79,689 $50,190 63.0 %
Pacific Coast51,117 21,854 29,263 133.9 %
Dominican Republic97,563 38,060 59,503 156.3 %
Jamaica65,358 58,458 6,900 11.8 %
Segment Owned Net Revenue343,917 198,061 145,856 73.6 %
Other726 293 433 147.8 %
Management Fee Revenue1,469 635 834 131.3 %
Total Net Revenue$346,112 $198,989 $147,123 73.9 %
Nine Months Ended September 30,
Increase / Decrease
20212020
Change
% Change
Owned Resort EBITDA
Yucatán Peninsula$37,714 $15,111 $22,603 149.6 %
Pacific Coast13,992 3,726 10,266 275.5 %
Dominican Republic20,859 (3,388)24,247 715.7 %
Jamaica6,924 3,503 3,421 97.7 %
Segment Owned Resort EBITDA79,48918,95260,537 319.4 %
Other corporate(28,778)(26,782)(1,996)(7.5)%
Management Fee Revenue1,469 635 834 131.3 %
Total Adjusted EBITDA$52,180 $(7,195)$59,375 825.2 %
For a reconciliation of segment Owned Net Revenue and segment Owned Resort EBITDA to total revenue and net income, respectively, each as computed under U.S. GAAP, see Note 15 to our Condensed Consolidated Financial Statements.


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Yucatán Peninsula
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Yucatán Peninsula segment for the nine months ended September 30, 2021 and 2020 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20212020
Change
% Change 
Occupancy52.2 %31.2 %21.0 pts67.3 %
Net Package ADR$320.69 $296.21 $24.48 8.3 %
Net Package RevPAR$167.54 $92.48 $75.06 81.2 %
($ in thousands)
Net Package Revenue$107,764 $68,978 $38,786 56.2 %
Net Non-package Revenue22,115 10,711 11,404 106.5 %
Owned Net Revenue129,879 79,689 50,190 63.0 %
Owned Resort EBITDA$37,714 $15,111 $22,603 149.6 %
Owned Resort EBITDA Margin29.0 %19.0 %10.0 pts52.6 %
Comparable Portfolio
Nine Months Ended September 30,
Increase / Decrease
20212020
Change
% Change 
Occupancy57.2 %31.7 %25.5 pts80.4 %
Net Package ADR$322.79 $316.11 $6.68 2.1 %
Net Package RevPAR$184.59 $100.32 $84.27 84.0 %
($ in thousands)
Net Package Revenue$107,133 $58,442 $48,691 83.3 %
Net Non-package Revenue21,563 8,690 12,873 148.1 %
Owned Net Revenue128,696 67,132 61,564 91.7 %
Owned Resort EBITDA$38,956 $15,293 $23,663 154.7 %
Owned Resort EBITDA Margin30.3 %22.8 %7.5 pts32.9 %
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the nine months ended September 30, 2021 increased $61.6 million, or 91.7%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic. Comparable Net Package ADR of $322.79 for the nine months ended September 30, 2021 benefited by an additional $8.47 as a result of a change in billing methodology of an OTA, which requires Playa to present this revenue gross of commissions under U.S. GAAP. Excluding the aforementioned change in billing practice, Comparable Net Package ADR would have been $314.33.
Compared to 2019, our Comparable Net Package ADR for the nine months ended September 30, 2021 increased by $41.12, or 14.6%. Excluding the aforementioned change in billing practice, the increase would have been $32.66, or 11.6%, primarily as a result of pent-up customer demand following COVID-19 related travel restrictions.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the nine months ended September 30, 2021 increased $23.7 million, or 154.7%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic.
48


Pacific Coast
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Pacific Coast segment for the nine months ended September 30, 2021 and 2020 for the total segment portfolio:
Nine Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy49.6 %21.1 %28.5 pts135.1 %
Net Package ADR$347.61 $346.49 $1.12 0.3 %
Net Package RevPAR$172.36 $73.05 $99.31 135.9 %
($ in thousands)
Net Package Revenue$43,572 $18,533 $25,039 135.1 %
Net Non-package Revenue7,545 3,321 4,224 127.2 %
Owned Net Revenue51,117 21,854 29,263 133.9 %
Owned Resort EBITDA$13,992 $3,726 $10,266 275.5 %
Owned Resort EBITDA Margin27.4 %17.0 %10.4 pts61.2 %
Segment Owned Net Revenue. Our Owned Net Revenue for the nine months ended September 30, 2021 increased $29.3 million, or 133.9%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic. Net Package ADR of $347.61 for the nine months ended September 30, 2021 benefited by an additional $9.14 as a result of a change in billing methodology of an OTA, which requires Playa to present this revenue gross of commissions under U.S. GAAP. Excluding the aforementioned change in billing practice, Net Package ADR would have been $338.48.
Compared to 2019, our Net Package ADR for the nine months ended September 30, 2021 increased by $54.88, or 18.7%. Excluding the aforementioned change in billing practice, the increase would have been $45.75, or 15.6%, primarily as a result of pent-up customer demand following COVID-19 related travel restrictions.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the nine months ended September 30, 2021 increased $10.3 million, or 275.5%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic.
Dominican Republic
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Dominican Republic segment for the nine months ended September 30, 2021 and 2020 for the total segment portfolio:
Nine Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy42.2 %20.0 %22.2 pts111.0 %
Net Package ADR$263.98 $228.09 $35.89 15.7 %
Net Package RevPAR$111.42 $45.61 $65.81 144.3 %
($ in thousands)
Net Package Revenue$80,426 $33,041 $47,385 143.4 %
Net Non-package Revenue17,137 5,019 12,118 241.4 %
Owned Net Revenue97,563 38,060 59,503 156.3 %
Owned Resort EBITDA$20,859 $(3,388)$24,247 715.7 %
Owned Resort EBITDA Margin21.4 %(8.9)%30.3 pts340.4 %
Segment Owned Net Revenue. Our Owned Net Revenue for the nine months ended September 30, 2021 increased $59.5 million, or 156.3%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic.
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Compared to 2019, our Net Package ADR for the nine months ended September 30, 2021 increased by $67.07, or 34.1%. This increase was driven by the opening of Hyatt Ziva and Hyatt Zilara Cap Cana in the fourth quarter of 2019 as well as the renovation of the Hilton La Romana All-Inclusive Resort.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the nine months ended September 30, 2021 increased $24.2 million, or 715.7%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic.
Jamaica
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Jamaica segment for the nine months ended September 30, 2021 and 2020 for the total segment portfolio and comparable portfolio:
Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20212020Change% Change
Occupancy44.4 %31.3 %13.1 pts41.9 %
Net Package ADR$304.13 $337.62 $(33.49)(9.9)%
Net Package RevPAR$135.06 $105.66 $29.40 27.8 %
($ in thousands)
Net Package Revenue$52,652 $49,659 $2,993 6.0 %
Net Non-package Revenue12,706 8,799 3,907 44.4 %
Owned Net Revenue65,358 58,458 6,900 11.8 %
Owned Resort EBITDA$6,924 $3,503 $3,421 97.7 %
Owned Resort EBITDA Margin10.6 %6.0 %4.6 pts76.7 %
Comparable Portfolio    
Nine Months Ended September 30,
Increase / Decrease
20212020Change % Change
Occupancy44.4 %29.0 %15.4 pts53.1 %
Net Package ADR$304.54 $354.84 $(50.30)(14.2)%
Net Package RevPAR$135.24 $103.04 $32.20 31.3 %
($ in thousands)
Net Package Revenue$52,723 $40,315 $12,408 30.8 %
Net Non-package Revenue12,632 7,329 5,303 72.4 %
Owned Net Revenue65,355 47,644 17,711 37.2 %
Owned Resort EBITDA$6,506 $1,399 $5,107 365.0 %
Owned Resort EBITDA Margin10.0 %2.9 %7.1 pts244.8 %

Segment Comparable Owned Net Revenue. Our Owned Net Revenue for the nine months ended September 30, 2021 increased $17.7 million, or 37.2%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic. Net Package ADR in the segment was negatively impacted by a higher mix of Occupancy at our lower chain scale resorts.

Compared to 2019, our Comparable Net Package ADR for the nine months ended September 30, 2021 decreased by $23.42, or 7.1%.
Segment Comparable Owned Resort EBITDA. Our Owned Resort EBITDA for the nine months ended September 30, 2021 increased $5.1 million, or 365.0%, compared to the nine months ended September 30, 2020. These increases were a result of the resorts being open for the entirety of 2021 as compared to the nine months ended September 30, 2020, when we closed our resorts for the second quarter and experienced severely reduced occupancy during the third quarter as a result of the COVID-19 pandemic.
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Non-U.S. GAAP Financial Measures
Reconciliation of Net Loss to Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization)
The following is a reconciliation of our U.S. GAAP net loss to EBITDA, Adjusted EBITDA, Owned Resort EBITDA and Comparable Owned Resort EBITDA for the three and nine months ended September 30, 2021 and 2020 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Net loss$(12,371)$(78,604)$(89,884)$(188,618)
Interest expense19,047 19,973 56,164 61,844 
Income tax provision (benefit)1,360 5,299 (13,043)(8,237)
Depreciation and amortization19,927 22,518 60,827 69,877 
EBITDA27,963 (30,814)14,064 (65,134)
Other (income) expense (a)
(587)(224)747 (1,171)
Share-based compensation3,270 1,925 9,899 7,867 
Transaction expense (b)
210 541 928 1,416 
Severance expense (c)
— 1,448 1,287 3,892 
Other tax expense (benefit) (d)
67 (170)228 298 
Contract termination fees400 — 400 — 
Impairment loss— 867 24,011 42,308 
(Gain) loss on sale of assets(4)— 644 1,729 
Repairs from hurricanes and tropical storms435 — 435 — 
Non-service cost components of net periodic pension benefit (cost) (e)
16 311 (463)1,600 
Adjusted EBITDA31,770 (26,116)52,180 (7,195)
Other corporate9,749 8,205 28,778 26,782 
Management fee income(673)(8)(1,469)(635)
Owned Resort EBITDA40,846 (17,919)79,489 18,952 
Less: Non-comparable Owned Resort EBITDA57 (2,026)(824)1,922 
Comparable Owned Resort EBITDA (f)
$40,789 $(15,893)$80,313 $17,030 
________
(a)    Represents changes in foreign exchange rates and other miscellaneous expenses or income.
(b)    Represents expenses incurred in connection with corporate initiatives, such as: debt refinancing costs; other capital raising efforts; and strategic initiatives, such as the launch of a new resort or possible expansion into new markets.
(c)    Represents expenses incurred for employee terminations.
(d)    Relates primarily to a Dominican Republic asset/revenue tax, which is an alternative tax to income tax in the Dominican Republic. We eliminate this expense from Adjusted EBITDA because it is substantially similar to the income tax provision or benefit we eliminate from our calculation of EBITDA.
(e)    Represents the non-service cost components of net periodic pension benefit (cost) recorded within other (expense) income in the Condensed Consolidated Statement of Operations. We include these for purposes of calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
(f)    Comparable resorts for the three months ended September 30, 2021 exclude the following: Capri Resort, which was sold in June 2021 and Dreams Puerto Aventuras, which was sold in February 2021, and for the nine months ended September 30, 2021 also exclude the Jewel Dunn's River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020.
Seasonality
The seasonality of the lodging industry and the location of our resorts in Mexico and the Caribbean generally result in the greatest demand for our resorts between mid-December and April of each year, yielding higher occupancy levels and package rates during this period. This seasonality in demand has resulted in predictable fluctuations in revenue, results of operations, and liquidity, which are consistently higher during the first quarter of each year than in successive quarters.
However, the COVID-19 pandemic has altered this seasonal trend in 2020 and 2021 and Net Package ADR was particularly strong during the second and third quarters of 2021 in comparison to prior years. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Inflation
We have experienced a higher rate of inflation as compared to the same period in 2020 with respect to our direct resort expenses, particularly labor expenses, utilities, and food and beverage costs. While we, like most operators of lodging properties, have the ability
51


to adjust room rates to reflect the effects of inflation, competitive pricing pressures and the continuing effects of the COVID-19 pandemic may limit our ability to raise room rates to fully offset inflationary cost increases. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Liquidity and Capital Resources
The suspension of operations at all of our resorts from late March 2020 through July 2020 as a result of the COVID-19 pandemic, and the severely reduced occupancy we experienced upon reopening the resorts and the reduced occupancy levels we continue to experience, have adversely affected our liquidity.
As of September 30, 2021, we had $231.5 million of available cash, excluding restricted cash, up from $146.9 million as of December 31, 2020. The increase in available cash was primarily attributable to the net cash proceeds from our equity raise of $137.7 million, the sale of the Dreams Puerto Aventuras for $34.3 million and the sale of the Capri Resort for $55.2 million, which were partially offset by the repayment of our outstanding Revolving Credit Facility balance of $84.7 million and the Term Loan and Term A3 Loan principal repayments of $25.1 million.
Our primary short-term cash needs are paying operating expenses, maintaining our resorts, and servicing our outstanding indebtedness. As of September 30, 2021, we had $22.3 million of scheduled contractual obligations remaining in 2021. We have deferred substantially all major development, expansion, renovation, repositioning and rebranding projects, with timing subject to the duration of the COVID-19 pandemic and the pace at which our business returns to more normalized levels.
We expect to meet our short-term liquidity requirements generally through our existing cash balances, equity issuances or short-term borrowings under our Revolving Credit Facility. As of September 30, 2021, we had $85.0 million available on our Revolving Credit Facility, of which $68.0 million does not mature until January 2024.
Long-term liquidity needs may include property developments, expansions, renovations, repositioning and rebranding projects, potential acquisitions and the repayment of indebtedness. As of September 30, 2021, our total debt obligations were $1,149.9 million (which represents the principal amounts outstanding under Term Loans, Property Loan and finance lease obligations, excluding $4.6 million of issuance discounts and $8.4 million of unamortized debt issuance costs). We expect to meet our long-term liquidity requirements generally through the sources available for short-term needs, as well as equity or debt issuances or proceeds from the potential disposal of assets.
We are continuing to monitor our liquidity and we may pursue additional sources of liquidity as needed. The availability of additional liquidity options will depend on the economic and financial environment, our credit, our historical and projected financial and operating performance and continued compliance with financial covenants. If operating conditions do not improve, whether as a result of the current pandemic or a resurgence thereof or for other reasons, we may not be able to maintain our current liquidity position or access additional sources of liquidity at acceptable terms or at all.
Financing Strategy
We intend to use other financing sources that may be available to us from time to time, including financing from banks, institutional investors or other lenders, such as bridge loans, letters of credit, joint ventures and other arrangements. Future financings may be unsecured or may be secured by mortgages or other interests in our assets. In addition, we may issue publicly or privately placed debt or equity securities. When possible and desirable, we will seek to replace short-term financing with long-term financing. We may use the proceeds from any financings to refinance existing indebtedness, to finance resort projects or acquisitions or for general working capital or other purposes.
Our indebtedness may be recourse, non-recourse or cross-collateralized and may be fixed rate or variable rate. If the indebtedness is non-recourse, the obligation to repay such indebtedness will generally be limited to the particular resort or resorts pledged to secure such indebtedness. In addition, we may invest in resorts subject to existing loans secured by mortgages or similar liens on the resorts or may refinance resorts acquired on a leveraged basis.
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Cash Flows
The following table summarizes our net cash provided by or used in operating activities, investing activities and financing activities for the periods indicated and should be read in conjunction with our Condensed Consolidated Statements of Cash Flows and accompanying notes thereto ($ in thousands):
Nine Months Ended September 30,
20212020
Net cash used in operating activities$(14,034)$(60,552)
Net cash provided by investing activities$76,965 $37,724 
Net cash provided by financing activities$20,292 $224,999 
Net Cash Provided by or Used in Operating Activities
Our net cash (used in) provided by operating activities is generated primarily from operating loss or income from our resorts. For the nine months ended September 30, 2021, our net cash used in operating activities was $14.0 million. For the nine months ended September 30, 2020, our net cash used in operating activities was $60.6 million.
Net loss of $89.9 million for the nine months ended September 30, 2021 included significant non-cash income and expenses, including $60.8 million of depreciation and amortization, $24.0 million of impairment losses, and $9.9 million of share-based compensation, offset by a $6.4 million gain on the fair value of our interest rate swaps and by changes in our assets and liabilities through the normal course of operations.
Net loss of $188.6 million for the nine months ended September 30, 2020 included significant non-cash expenses, including $69.9 million of depreciation and amortization, $42.3 million of goodwill impairment losses, $7.9 million of share based compensation, and a $9.7 million loss on the fair value of our interest rates swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net Cash Provided by or Used in Investing Activities
For the nine months ended September 30, 2021, our net cash provided by investing activities was $77.0 million. For the nine months ended September 30, 2020, our net cash provided by investing activities was $37.7 million.
Activity for the nine months ended September 30, 2021:
Net proceeds from the sale of assets of $88.9 million; and
Purchases of property and equipment of $11.7 million.
Activity for the nine months ended September 30, 2020:
Net proceeds from the sale of assets of $58.5 million;
Purchases of property and equipment of $28.8 million;
Includes $18.1 million in payments for prior year non-cash purchases of property and equipment;
Purchases of intangible assets of $0.5 million; and
Receipt of key money of $8.5 million.
Capital Expenditures
We maintain each of our properties in good repair and condition and in conformity with applicable laws and regulations, franchise and license agreements and management agreements. Capital expenditures made to extend the service life or increase the capacity of our assets, including expenditures for the replacement, improvement or expansion of existing capital assets (i.e., maintenance capital expenditures), differ from ongoing repair and maintenance expense items, which do not in our judgment extend the service life or increase the capacity of assets and are charged to expense as incurred. We have approval rights over capital expenditures made by our third-party manager as part of the annual budget process for each property they manage. From time to time, certain of our resorts may be undergoing renovations as a result of our decision to upgrade portions of the resorts, such as guestrooms, public space, meeting space, gyms, spas and/or restaurants, in order to better compete with other resorts in our markets. Due to the impacts of the COVID-19 pandemic on our liquidity, we deferred all non-critical capital expenditures for the remainder of the year.
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Net Cash Provided by or Used in Financing Activities
Our net cash provided by financing activities was $20.3 million for the nine months ended September 30, 2021 compared to $225.0 million of cash provided by financing activities for the nine months ended September 30, 2020.
Activity for the nine months ended September 30, 2021:
Net proceeds from our equity issuance of $137.7 million;
Principal payments on our Term Loan of $32.0 million;
Repayment of our Term A3 Loan of $0.7 million; and
Repayments on our Revolving Credit Facility of $84.7 million.
Activity for the nine months ended September 30, 2020:
Net proceeds from debt issuances of $199.6 million;
Proceeds from borrowings on our Revolving Credit Facility of $40.0 million;
Net proceeds from equity issuance of $19.6 million;
Principal payments on our Term Loan of $7.6 million;
Debt issuance costs of $8.7 million;
Repayment on our Revolving Credit Facility of $15.3 million; and
Repurchases of ordinary shares of $2.5 million.
Senior Secured Credit Facility
Playa Resorts Holding B.V., a subsidiary of ours, holds a senior secured credit facility (the “Senior Secured Credit Facility”) pursuant to the Existing Credit Agreement, which consists of a term loan facility which is scheduled to mature on April 27, 2024 (“Term Loan”) and a revolving credit facility, a portion of which is scheduled to mature on April 27, 2022 and a portion of which is scheduled to mature on January 27, 2024 (“Revolving Credit Facility”). The Term Loan bears interest at a rate per annum equal to LIBOR plus 2.75% (where the applicable LIBOR rate has a 1.0% floor). The Revolving Credit Facility bears interest at LIBOR plus 3.00% with respect to the portion maturing in April 2022, and LIBOR plus 4.00% with respect to the portion maturing January 2024. We are required to pay a commitment fee ranging from 0.25% to 0.5% per annum on the average daily undrawn balance of the Revolving Credit Facility.
The obligations under the Senior Secured Credit Facility are guaranteed by (a) substantially all of our material subsidiaries, subject to certain exceptions and (b) the Company on a limited recourse basis, with such guaranty being collateralized by a lien on our ordinary shares.
The obligations are further collateralized by, among other things, a lien on (i) all resorts located in Mexico, (ii) certain personal property associated with such resort properties and (iii) pledges of equity interests in certain of our subsidiaries that directly or indirectly own equity interests in any resort property or certain management companies.
Additional Credit Facility
On June 12, 2020, we entered into an additional senior secured credit facility with an average interest rate of 9.25% that matures on April 27, 2024 and ranks pari passu with the Existing Credit Agreement (the “Additional Credit Facility”). The Additional Credit Facility consists of the following term loans:
i.$35.0 million term loan at fixed rate of 11.4777% (the “Term A1 Loan”);
ii.$31.0 million term loan at fixed rate of 11.4777% (the “Term A2 Loan”); and
iii.$28.0 million term loan at our option of either a base rate plus a margin of 2.00% or LIBOR plus 3.00% (the “Term A3 Loan”). Term A3 Loan is subject to a 1.0% floor consistent with the Existing Credit Agreement.
We have used and intend to use the proceeds from the Additional Credit Facility for general corporate purposes. The obligations under the Additional Credit Facility are collateralized in a manner that is substantially identical to the Existing Credit Agreement.
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Prior to the maturity date, the Additional Credit Facility does not require principal payments, but does include mandatory repayment requirements for the Term A3 Loan that are consistent with the Existing Credit Agreement. Mandatory repayments are required for certain asset sales, casualty events and condemnation events that are not reinvested in our business where our total net leverage ratio is above 4.00x. We may not voluntarily prepay any portion of the Additional Credit Facility prior to June 2023 without paying a make-whole premium equal to 100% of the interest that would have otherwise accrued from the date of such payment through June 2022 plus 50% of the interest that otherwise would have accrued from June 2022 to June 2023. Subsequent to June 2023, we may prepay any portion of the Additional Credit Facility without penalty.
In connection with the Additional Credit Facility, we terminated the remaining $15.0 million of unused capacity of our Revolving Credit Facility under the Existing Credit Agreement. The Additional Credit Facility contains covenants (including a springing financial maintenance covenant) identical to those contained in the Existing Credit Agreement.

Property Loan Agreement
On June 12, 2020, we entered into a property loan agreement in the amount of $110.0 million that has a fixed interest rate of 9.25% and matures on July 1, 2025 (the “Property Loan”). Prior to maturity, the Property Loan does not require principal payments. The Property Loan is collateralized by the mortgages of our Hyatt Ziva and Hyatt Zilara Cap Cana properties located in the Dominican Republic and the Hilton Rose Hall Resort & Spa located in Jamaica (collectively the “Properties”). We intend to use the proceeds of the Property Loan to finance the operation and management of the Properties and for general corporate purposes. We may not voluntarily prepay any portion of the Property Loan prior to July 1, 2023 without paying a make-whole premium equal to 100% of the amount of interest that would have otherwise accrued from the date of such payment through July 1, 2022 plus 50% of the interest that otherwise would have accrued from the prepayment date to July 1, 2023. Subsequent to July 2023, we may prepay any portion of the Property Loan without penalty.
During the term of the Property Loan, we are required to deposit certain cash reserves including reserves for operating expenses, debt service and certain property improvement plan required work. We will continue to fund the reserves until the Properties achieve a debt service coverage ratio of 1.50x for two consecutive calendar quarters. These reserves are presented as restricted cash on our Condensed Consolidated Balance Sheet, which had a balance of $24.6 million as of September 30, 2021.
Contractual Obligations
As of September 30, 2021, there have been no significant changes to our “Contractual Obligations” table in Item 7, “Management's Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report, other than the change in our debt and related repayment requirements described below.
Our total debt decreased $117.4 million, from $1,267.3 million as of December 31, 2020 to $1,149.9 million as of September 30, 2021. This decrease was driven by the repayment of the $84.7 million balance previously outstanding on our Revolving Credit Facility in February 2021 and the $24.4 million repayment on our Term Loan as a result of the sale of the Capri Resort in June 2021. In accordance with our Existing Credit Agreement, we utilized 50% of the Capri Resort's net proceeds of $24.4 million, after deducting incremental expenses, to repay our Term Loan on June 29, 2021. The remaining decrease was a result of our quarterly principal payments on our Term Loan totaling $7.6 million.
Additionally, in connection with the terms of the Existing Credit Agreement and Second Amendment, we are required to use the net proceeds from the sale of assets, subject to certain exceptions, including for reinvestment rights, to repay the proportionate balance on our Senior Secured Credit Facility and Term A3 Loan if our net leverage ratio is above 4.00x. In May 2022 and February 2023, we anticipate that we will repay the net proceeds, after taking into account certain investments made in accordance with our reinvestment rights, from the sales of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark of $23.3 million and the Dreams Puerto Aventuras of $8.1 million, respectively, which include incremental transaction costs and capital expenditures incurred across our portfolio leading up to the repayment date. In December 2022, we expect to repay the remaining 50% of the net proceeds from the sale of the Capri Resort of $23.7 million.
Off Balance Sheet Arrangements
We had no off balance sheet arrangements for the three and nine months ended September 30, 2021 and 2020.
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Critical Accounting Policies and Estimates

Our Condensed Consolidated Financial Statements included herein have been prepared in accordance with U.S. GAAP. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts and related disclosures. A number of our significant accounting policies are critical due to the fact that they require us to exercise a higher degree of judgment and estimation based on assumptions that are inherently uncertain. While we believe our estimates, assumptions and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions, which could have a material effect on our financial position, results of operations and related disclosures. The impacts of the COVID-19 pandemic have increased uncertainty, which has reduced our ability to use past results to estimate future performance. Accordingly, our estimates and judgments may be subject to greater volatility than has been the case in the past.

We have discussed those estimates that we believe are critical and require the use of complex judgment in their application in our Consolidated Financial Statements included within our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 4, 2021. There have been no material changes to our critical accounting policies or the methodologies or assumptions we apply under them except for those disclosed in Note 2 to our Condensed Consolidated Financial Statements.
Fair Value of Financial Instruments

Our financial instruments consist of cash and cash equivalents, restricted cash, trade and other receivables, accounts receivable from related parties, certain prepayments and other assets, trade and other payables, payables to related parties, derivative financial instruments, other liabilities including our pension obligation and debt (excluding the finance lease obligation). See Note 13, “Fair value of financial instruments,” to our Condensed Consolidated Financial Statements for more information.
Related Party Transactions
See Note 6, “Related party transactions,” to our Condensed Consolidated Financial Statements for information on these transactions.
Recent Accounting Pronouncements
See the recent accounting pronouncements in Note 2 to our Condensed Consolidated Financial Statements.
Item 3.    Quantitative and Qualitative Disclosures About Market Risk.
In the normal course of operations, we are exposed to interest rate risk and foreign currency risk which may impact future income and cash flows.
Interest rate risk
The risk from market interest rate fluctuations mainly affects long-term debt bearing interest at a variable interest rate. We currently use an interest rate swap (see Note 12 of our Condensed Consolidated Financial Statements) to manage exposure to this risk. As of September 30, 2021, 15% of our outstanding indebtedness bore interest at floating rates and 85% bore interest at fixed rates. If market rates of interest on our floating rate debt were to increase by 1.0%, the increase in interest expense on our floating rate debt would decrease our future earnings and cash flows by approximately $0.1 million annually, assuming the balance outstanding under our Revolving Credit Facility remained at $0 million. If market rates of interest on our floating rate debt were to decrease by 1.0%, there would be no impact on our floating rate debt or our future earnings and cash flows, assuming the balance outstanding under our Revolving Credit Facility remained at $0 million and the current LIBOR rate on our floating rate debt could not fall below the existing 1.0% LIBOR floor.
Foreign currency risk
We are exposed to exchange rate fluctuations because all of our resort investments are based in locations where the local currency is not the U.S. dollar, which is our reporting currency. For the nine months ended September 30, 2021 approximately 3.3% of our revenues were denominated in currencies other than the U.S. dollar. As a result, our revenues reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
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Approximately 84.6% of our operating expenses for the nine months ended September 30, 2021 were denominated in the local currencies in the countries in which we operate. As a result, our operating expenses reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
The foreign currencies in which our expenses are primarily denominated are the Mexican Peso, Dominican Peso and the Jamaican Dollar. The effect of an immediate 5% adverse change in foreign exchange rates on Mexican Peso-denominated expenses at September 30, 2021 would have impacted our net income before tax by approximately $5.7 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Dominican Peso-denominated expenses at September 30, 2021 would have impacted our net income before tax by approximately $3.5 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Jamaican Dollar-denominated expenses at September 30, 2021 would have impacted our net income before tax by approximately $2.6 million on a year-to-date basis.
At this time, we do not have any outstanding derivatives or other financial instruments designed to hedge our foreign currency exchange risk.
Item 4. Controls and Procedures.

Disclosure Controls and Procedures.

We maintain a set of disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) designed to ensure that information required to be disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this quarterly report, an evaluation was carried out under the supervision and with the participation of our management, including our Principal Executive Officer and Principal Financial Officer, of the effectiveness of our disclosure controls and procedures. Based on that ongoing evaluation, including the remedial actions and the material weakness in internal control over financial reporting described below, our Principal Executive Officer and Principal Financial Officer concluded that our disclosure controls and procedures were not effective as of September 30, 2021.

Changes in Internal Control Over Financial Reporting.

There has been no change in our internal control over financial reporting (as defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. As previously reported in our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 4, 2021, we identified a material weakness in our internal control over financial reporting that existed as of December 31, 2020. A “material weakness” is a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement in our annual or interim financial statements will not be prevented or detected on a timely basis. We previously reported the following material weakness in our internal control over financial reporting that existed as of December 31, 2020, which has not been remediated as of September 30, 2021:

The control activities related to our income tax provision did not operate with a level of precision that would identify a material misstatement (the “Tax Weakness”).
In connection with our efforts to remediate the Tax Weakness, we identified errors in our previously disclosed deferred tax liabilities for one of our Dominican Republic entities during the quarter ended September 30, 2021. We concluded that these errors were not material to any prior annual or interim periods and corrected the errors for all prior periods presented by revising the Condensed Consolidated Financial Statements and other financial information included herein. The adjustments had no impact on our Condensed Consolidated Statements of Operations or Condensed Consolidated Statements of Cash Flows for all prior periods presented.

We have initiated and implemented measures designed to improve our internal controls processes and procedures related to income tax accounting. As a result of these efforts, we believe we are making progress toward remediating the underlying causes of the material weakness. Specifically, we hired additional resources and are in the process of developing and implementing enhanced
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policies, procedures and controls relating to income tax account reconciliations and analysis, including enhancing our documentation to reflect the control attributes that are performed and enhancing the precision of the control.

However, effectiveness will need to be successfully tested over several quarters before we can conclude that the Tax Weakness has been remediated. There can be no assurance that we will be successful in making these improvements and in remediating our current material weakness in a timely manner, or at all, and we may not prevent future material weaknesses from occurring.
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PART II. OTHER INFORMATION
Item 1.    Legal Proceedings.

In the ordinary course of our business, we are subject to claims and administrative proceedings, none of which we believe are material or would be expected to have, individually or in the aggregate, a material adverse effect on our financial condition, cash flows or results of operations. The outcome of claims, lawsuits and legal proceedings brought against us, however, is subject to significant uncertainties. Refer to Note 7 to our financial statements included in “Item 1. Financial Statements” of this Form 10-Q for a more detailed description of such proceedings and contingencies.
Item 1A. Risk Factors.

As of September 30, 2021, there have been no material changes from the risk factors previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020, filed with the SEC on March 4, 2021, which is accessible on the SEC's website at www.sec.gov.
Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds.
(a) Unregistered Sale of Securities
None.

(b) Use of Proceeds
None.
(c) Issuer Purchases of Equity Securities
None.
Item 3.    Defaults Upon Senior Securities.

None.
Item 4.    Mine Safety Disclosures.

Not applicable.
Item 5.    Other Information.

The Company has established a new date of May 12, 2022 for its 2022 annual general meeting of shareholders (the “AGM”), and set April 14, 2022 as the record date.

Under Dutch law and the Company’s Articles of Association, if a shareholder is interested in submitting a proposed agenda item or a proposed resolution within the authority of shareholders to be presented at the 2022 AGM, the shareholder must fulfill the requirements set forth in Dutch law and the Company’s Articles of Association, including satisfying both of the following criteria:

the Company must receive the proposed agenda item (supported by reasons) or proposed resolution in writing or by electronic means no later than 60 days before the date of the 2022 annual general meeting of shareholders (March 13, 2022); and

the number of shares held by the shareholder, or group of shareholders, submitting the proposed agenda item or proposed resolution represent at least 3% of the Company’s issued share capital.

Under the Dutch Corporate Governance Code, if shareholders intend to request that an item be put on the agenda as described above that may result in a change in the Company’s strategy, for example as a result of the dismissal of one or several Board members, the Board should be given the opportunity to invoke a reasonable period of up to 180 days during which to respond to such request. If invoked, the Board should use the response time for further deliberation and constructive consultation, in any event with the relevant shareholder(s) requesting the agenda item, and the Board should explore the alternatives. At the end of the response time, the Board should report on this consultation and the exploration to the shareholders meeting. A response time may be stipulated only once for
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any given shareholders meeting and should not apply to an item in respect of which the response time had been previously stipulated, or to meetings where a shareholder holds at least 75% of the issued capital as a consequence of a successful public bid.

In addition, because the date of the AGM has been changed by more than 30 days from the anniversary date of the 2021 annual general meeting of shareholders, pursuant to Rule 14a-8 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), a new deadline will apply for the receipt of any shareholder proposals submitted pursuant to Rule 14a-8 of the Exchange Act for inclusion in the Company’s proxy materials for the 2022 AGM. Pursuant to Rule 14a-8(e)(2) under the Exchange Act, such proposals must be received on or before the close of business on December 20, 2021, which the Company has determined to be a reasonable time before it expects to begin to print and distribute its proxy materials for the 2022 AGM, as such date is approximately 120 calendar days prior to when the Company anticipates printing and distributing its proxy materials for the 2022 AGM. Such proposals must otherwise comply with the requirements of Rule 14a-8 and Dutch law in order to be considered for inclusion in the 2022 proxy statement and proxy.
Item 6.    Exhibits.

The following exhibits are filed as part of this Form 10-Q:
Exhibit
Number
  Exhibit Description
31.1
31.2  
32.1  
32.2  
101
The following materials from Playa Hotels & Resorts N.V.’s Quarterly Report on Form 10-Q for the period ended September 30, 2021, formatted in XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Operations, (iii) Condensed Consolidated Statements of Comprehensive Loss (iv) Condensed Consolidated Statements of Shareholders' Equity, (v) Condensed Consolidated Statements of Cash Flows, and (vi) the Notes to the Condensed Consolidated Financial Statements
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES

    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
  Playa Hotels & Resorts N.V.
    
Date:November 3, 2021By: /s/ Bruce D. Wardinski
   Bruce D. Wardinski
   Chairman and Chief Executive Officer
   (Principal Executive Officer)

    Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the undersigned, in his capacity as the principal financial officer of the registrant.
  Playa Hotels & Resorts N.V.
    
Date:November 3, 2021By: /s/ Ryan Hymel
   Ryan Hymel
Chief Financial Officer
   (Principal Financial Officer)
1