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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) - USD ($)
6 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Cash flows from operating activities:    
Net (loss) income $ (1,947,000,000) $ 525,000,000
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization 946,000,000 1,002,000,000
Goodwill impairment losses 2,887,000,000 0
Operating right-of-use expense 340,000,000 0
Share-based compensation 48,000,000 41,000,000
Gain on dispositions (4,000,000) (65,000,000)
Unrealized foreign currency exchange gains (50,000,000) (12,000,000)
Other non-cash charges, net 2,000,000 (18,000,000)
Changes in assets and liabilities, net of effects of acquisitions and dispositions:    
Decrease (increase) in assets 167,000,000 (483,000,000)
Decrease in operating lease liability (340,000,000) 0
Decrease in other liabilities (464,000,000) (141,000,000)
Net cash provided by operating activities 1,585,000,000 849,000,000
Cash flows from investing activities:    
Purchases of property and equipment (192,000,000) (133,000,000)
Payments for transition and transformation contract costs (158,000,000) (183,000,000)
Software purchased and developed (126,000,000) (125,000,000)
Payments for acquisitions, net of cash acquired (1,921,000,000) (43,000,000)
Business dispositions 0 (65,000,000)
Cash collections related to deferred purchase price receivable 371,000,000 445,000,000
Proceeds from sale of assets 40,000,000 57,000,000
Short-term investing (75,000,000) 0
Other investing activities, net 14,000,000 (1,000,000)
Net cash used in investing activities (2,047,000,000) (48,000,000)
Cash flows from financing activities:    
Borrowings of commercial paper 2,879,000,000 1,158,000,000
Repayments of commercial paper (2,866,000,000) (1,158,000,000)
Borrowings on long-term debt, net of discount 2,198,000,000 483,000,000
Principal payments on long-term debt (519,000,000) (2,036,000,000)
Payments on finance leases and borrowings for asset financing (421,000,000) (475,000,000)
Borrowings for USPS spin transaction 0 1,114,000,000
Proceeds from bond issuance 0 753,000,000
Proceeds from stock options and other common stock transactions 10,000,000 36,000,000
Taxes paid related to net share settlements of share-based compensation awards (12,000,000) (20,000,000)
Repurchase of common stock and advance payment for accelerated share repurchase (650,000,000) (447,000,000)
Dividend payments (107,000,000) (105,000,000)
Other financing activities, net (32,000,000) 11,000,000
Net cash provided by (used in) financing activities 480,000,000 (686,000,000)
Effect of exchange rate changes on cash and cash equivalents (37,000,000) (64,000,000)
Net (decrease) increase in cash and cash equivalents (19,000,000) 51,000,000
Cash and cash equivalents at beginning of year 2,899,000,000 2,729,000,000
Cash and cash equivalents at end of period $ 2,880,000,000 $ 2,780,000,000