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Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2020
Accounting Policies [Abstract]  
Summary of Concentration of Credit Risk Revenue from one of the Government Solutions customers as a percent of total revenue is presented below for the years ended December 31, 2020, 2019 and 2018, respectively:

 

 

For the Year Ended December 31,

 

 

 

2020

 

 

2019

 

 

2018

 

City of New York Department of Transportation

 

 

31.3

%

 

 

14.6

%

 

 

9.3

%

 

Significant customer revenue generated through the Company’s Commercial Services partners as a percent of total revenue is presented below for the years ended December 31, 2020, 2019 and 2018, respectively:

 

 

 

For the Year Ended December 31,

 

 

 

2020

 

 

2019

 

 

2018

 

Hertz Corporation

 

 

12.0

%

 

 

18.7

%

 

 

19.3

%

Avis Budget Group, Inc.

 

 

9.5

%

 

 

14.5

%

 

(a)

 

Enterprise Holdings, Inc.

 

 

11.3

%

 

 

13.5

%

 

(a)

 

 

 

(a)

These two customers were part of the Company’s 2018 acquisition of Highway Toll Administration, LLC and Canada Highway Toll Administration.

 

Summary of Accounts Receivable, Net and Activity in Allowance for Credit Loss by Portfolio Segment

The Company identified portfolio segments based on the type of business, industry in which the customer operates and historical credit loss patterns. The following presents by portfolio segment accounts receivable, net and the activity in the allowance for credit loss for the year ended December 31, 2020:

 

($ in thousands)

 

Commercial Services

(Driver-billed) (1)

 

 

Commercial Services

(All other)

 

 

Government Solutions

 

 

Total

 

Accounts receivable, net at January 1, 2020 (2)

 

$

9,793

 

 

$

51,158

 

 

$

31,744

 

 

$

92,695

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Allowance for credit loss at January 1, 2020 (2)

 

$

5,272

 

 

$

1,406

 

 

$

1,778

 

 

$

8,456

 

Credit loss expense

 

 

6,554

 

 

 

4,941

 

 

 

2,892

 

 

 

14,387

 

Write-offs, net of recoveries

 

 

(8,616

)

 

 

(2,074

)

 

 

(686

)

 

 

(11,376

)

Allowance for credit loss at December 31, 2020

 

$

3,210

 

 

$

4,273

 

 

$

3,984

 

 

$

11,467

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Accounts receivable, net at December 31, 2020

 

$

11,060

 

 

$

48,169

 

 

$

109,554

 

 

$

168,783

 

 

 

(1)

Driver-billed consists of receivables from drivers of rental cars and fleet management companies for which the Company bills on behalf of its customers. Receivables not collected from drivers within a defined number of days are transferred to customers subject to applicable bad debt sharing agreements.

 

 

(2)

This includes a $0.8 million increase to allowance for credit loss as a result of adopting the credit loss standard.

Carrying Value and Fair Value of Long-term Debt The carrying value and fair value of long-term debt is as follows:

 

 

Level in

 

December 31, 2020

 

 

December 31, 2019

 

 

 

Fair Value

 

Carrying

 

 

Estimated

 

 

Carrying

 

 

Estimated

 

($ in thousands)

 

Hierarchy

 

Amount

 

 

Fair Value

 

 

Amount

 

 

Fair Value

 

Total long-term debt

 

2

 

$

842,045

 

 

$

861,314

 

 

$

866,465

 

 

$

905,601

 

 

Estimated Useful Lives of Property and Equipment

Property and equipment are stated at cost less accumulated depreciation. All repairs and maintenance costs are expensed as incurred. Depreciation is recorded on a straight-line basis over the estimated useful lives of the related assets as follows:

Building

 

39 years

Equipment installed at customer sites

 

3-7 years

Computer equipment

 

3-5 years

Furniture

 

5-10 years

Automobiles

 

5-6 years

Software

 

3-5 years

Leasehold improvements

 

Shorter of lease term or estimated useful life