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Revenue
 3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
Revenue, Contract Assets and Liabilities Revenue
Disaggregation of Revenue

The following table provides information about disaggregated revenue by major service offering, the timing of revenue recognition and a reconciliation of the disaggregated revenue by reportable segment. Refer to Note 4 – Segment Reporting for additional information on the Company's reportable segments.
Three Months Ended
March 31,
(in millions)20212020
Commercial Industries:
Customer experience management$161 $168 
Business operations solutions142 153 
Commercial healthcare solutions111 113 
Human resource and learning services112 138 
Total Commercial Industries526 572 
Government Services:
Government healthcare solutions149 152 
Government services solutions169 138 
Total Government Services318 290 
Transportation:
Roadway charging & management services83 78 
Transit solutions64 67 
Curbside management solutions18 22 
Public safety solutions17 20 
Commercial vehicles2 2 
Total Transportation184 189 
Total Consolidated Revenue$1,028 $1,051 
Timing of Revenue Recognition:
Point in time$32 $30 
Over time996 1,021 
Total Revenue$1,028 $1,051 

Contract Balances

The Company receives payments from customers based upon contractual billing schedules. Accounts receivable are recorded when the right to consideration becomes unconditional. Contract assets are the Company’s rights to consideration for services provided when the right is conditioned on something other than passage of time (for example, meeting a milestone for the right to bill under the cost-to-cost measure of progress). Contract assets are transferred to Accounts receivable, net when the rights to consideration become unconditional. Unearned income includes payments received in advance of performance under the contract, which are realized when the associated revenue is recognized under the contract.
The following table provides information about the balances of the Company's contract assets, unearned income and receivables from contracts with customers:
(in millions)March 31, 2021December 31, 2020
Contract Assets (Unearned Income)
Current contract assets$164 $151 
Long-term contract assets(1)
11 13 
Current unearned income(128)(133)
Long-term unearned income(2)
(33)(29)
Net Contract Assets (Unearned Income)$14 $2 
Accounts receivable, net$664 $670 
__________
(1)Presented in Other long-term assets in the Condensed Consolidated Balance Sheets.
(2)Presented in Other long-term liabilities in the Condensed Consolidated Balance Sheets.

Revenues of $58 million and $42 million were recognized during the three months ended March 31, 2021 and 2020, respectively, related to the Company's unearned income at December 31, 2020 and 2019, respectively. The Company had no material asset impairment charges related to contract assets for the three months ended March 31, 2021 or 2020.

Transaction Price Allocated to the Remaining Performance Obligations
Estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied or partially satisfied at March 31, 2021 was approximately $1.2 billion. The Company expects to recognize approximately 83% of this revenue over the next two years and the remainder thereafter.