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Recent Accounting Pronouncements Recent Accounting Pronouncements (Tables)
3 Months Ended
Mar. 31, 2018
Revenue from Contract with Customer [Abstract]  
Information about disaggregated revenue by major service line and timing of revenue recognition
The following table provides information about disaggregated revenue by major service line and timing of revenue recognition, as well as a reconciliation of the disaggregated revenue with reportable segments:

(in millions)
 
Three Months Ended March 31, 2018
Commercial Industries:
 
 
Digital interactions
 
$
295

Customer experience
 
299

Human resource services
 
260

Total Commercial Industries
 
854

Public Sector:
 
 
Federal, state and local government
 
274

Payment services
 
84

Transportation services
 
200

Total Public Sector
 
558

Other:
 
 
Other
 
8

Total Other
 
8

Total Consolidated Revenue
 
$
1,420

Timing of Revenue Recognition:
 
 
Point in time
 
$
36

Over time
 
1,384

Total Revenue
 
$
1,420


Contract with Customer, Asset and Liability [Table Text Block]
The following table provides information about the balances of the Company's contract assets, unearned income and receivables from contract with customers:

(in millions)
 
March 31, 2018
 
January 1, 2018
Contract Assets (Unearned Income)
 
 
 
 
Current contract assets(1)
 
$
163

 
$
191

Long-term contract assets(2)
 
35

 
2

Current unearned income
 
(142
)
 
(128
)
Long-term unearned income(3)
 
(42
)
 
(46
)
Net Contract Assets (Unearned Income)
 
$
14

 
$
19

Accounts receivable, net
 
$
1,026

 
$
908