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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Income Statement [Abstract]        
REVENUE $ 11,480 $ 25,141 $ 42,135 $ 91,352
COSTS AND EXPENSES:        
Operations and support 4,797 13,457 19,020 49,719
Sales and marketing 3,829 8,263 12,026 21,489
Research and development 858 935 2,801 3,488
General and administrative 5,210 7,762 19,626 31,520
Depreciation and amortization 390 3,599 1,268 9,664
Goodwill impairment 0 53,898 9,536 121,088
Intangible and other asset impairments 500 0 500 0
(Gain) loss on disposal of assets (10) 55 (32) (33)
TOTAL COSTS AND EXPENSES 15,574 87,969 64,745 236,935
LOSS FROM OPERATIONS (4,094) (62,828) (22,610) (145,583)
OTHER EXPENSES (INCOME) AND LOSSES (GAINS), NET        
Interest expense 961 1,198 2,836 4,363
Other (income) expense 146 9,422 162 12,356
NET LOSS FROM CONTINUING OPERATIONS BEFORE INCOME TAXES (5,201) (73,448) (25,608) (162,302)
Income tax expense 5 14 18 47
NET LOSS FROM CONTINUING OPERATIONS $ (5,206) $ (73,462) $ (25,626) $ (162,349)
LOSS PER SHARE:        
Basic (in dollars per share) $ (0.38) $ (8.00) $ (1.90) $ (19.55)
Diluted (in dollars per share) $ (0.38) $ (8.00) $ (1.90) $ (19.55)
Weighted average shares used to compute net loss per share:        
Weighted average common shares outstanding – basic (in shares) 13,531,845 9,188,320 13,485,092 8,304,321
Weighted average common shares outstanding – diluted (in shares) 13,531,845 9,188,320 13,485,092 8,304,321