EX-99.1 2 a991-03x2020pressrelease.htm EXHIBIT 99.1 Exhibit


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ELEVATE CREDIT ANNOUNCES FIRST QUARTER 2020 RESULTS


FORT WORTH, TX - May 6, 2020 - Elevate Credit, Inc. (NYSE: ELVT) (“Elevate” or the “Company”), a leading tech-enabled provider of innovative and responsible online credit solutions for non-prime consumers, today announced results for the first quarter ended March 31, 2020.

“We are pleased that our Q1 adjusted net income exceeded our previous guidance, however, we acknowledge investors are most focused on our future outlook,” said Elevate President and CEO Jason Harvison. “Our proactive measures to reach consumers with payment flexibility tools have helped provide insulation to them from the unprecedented events of COVID-19. While we are seeing a manageable uptick in customer payment deferrals, our delinquent customer loan balances are in line with historical percentages.”


First Quarter 2020 Financial Results1 

$13.6 million in non-operating charges result in net loss: Net loss for the three months ended March 31, 2020 totaled $(4.9) million, down $18.3 million compared to $13.4 million in net income in the first quarter of 2019. Basic and fully diluted loss per share for the first quarter of 2020 were $(0.11), a decrease from $0.30 per fully diluted earnings per share a year ago. Excluding the impact of non-operating charges of $9.3 million related to the write-off of goodwill associated with our UK entity and a $4.3 million non-operating loss related to a legal matter, adjusted net income for the first quarter of 2020 would have been $7.6 million, or $0.17 per fully diluted share. See "Non-GAAP Financial Measures" for a reconciliation of the tax impact to the GAAP measures of net (loss) income and diluted (loss) earnings per share. Additionally, net income from our UK operations decreased $6.0 million in the first quarter of 2020 compared to a year ago due to a decline in revenue and increase in complaint expense associated with customer affordability claims resulting in a $3.6 million net loss for the quarter.
Revenue: Revenues decreased 6.4% for the first quarter of 2020 totaling $177.5 million compared to $189.5 million for the first quarter of 2019. Excluding the year-over-year decline in revenues from our UK operations, revenues from our US operations for the first quarter of 2020 increased over the prior year first quarter. Additionally, consolidated revenues less net charge-offs totaled $89.4 million for the first quarter of 2020, an increase of 4.5% from $85.5 million in the first quarter of 2019.
Combined loans receivable - principal: Combined loans receivable - principal totaled $577.7 million at March 31, 2020, an increase of $2.6 million, or 0.4%, from $575.1 million for the prior-year quarter end. Combined loans receivable - principal at March 31, 2020 for our flagship Rise installment loan product were up 15.5% from the first quarter of 2019, despite a $13.6 million decrease in our California Rise loan balances. The California Rise loan portfolio totaled $39.8 million at March 31, 2020, down from $58.0 million at December 31, 2019.


__________________________
1 Adjusted EBITDA, Adjusted EBITDA margin, combined loans receivable - principal, combined loans receivable, combined loan loss reserve, adjusted net income and adjusted diluted earnings per share are non-GAAP financial measures. These terms are defined elsewhere in this release. Please see the schedules appearing later in this release for reconciliations of these non-GAAP measures to the most directly comparable GAAP measures.

1



Customer acquisition cost: The average customer acquisition cost ("CAC") was $259 in the first quarter of 2020, within the targeted range of $250-$300, and higher than $221 for the prior-year quarter. The total number of new customer loans decreased from approximately 50,000 in the first quarter of 2019 to 47,000 in the first quarter of 2020. The Company's new loan origination volume and related CAC were negatively impacted in March 2020 due to the COVID-19 pandemic.
Adjusted EBITDA margin: Adjusted EBITDA totaled $33.3 million in the first quarter of 2020, down 25.6% from $44.7 million in the first quarter of 2019. The Adjusted EBITDA margin for the first quarter of 2020 was 18.7%, down from 23.6% in the prior-year quarter.


Credit quality and initial impact of COVID-19

The Company and the bank originators we support have expanded their payment flexibility programs to allow customers to extend their next payment up to 60 days. As of March 31, 2020, 4.7% of customers have been provided relief through a COVID-19 payment deferral program for a total of $26.4 million in loans with deferred payments. Both the Company and the bank originators are closely monitoring early credit quality indicators such as first payment defaults, deferred payments, and line of credit utilization. The Company and the bank originators we support have implemented underwriting changes to address credit risk associated with originations during the economic crisis created by the COVID-19 pandemic and have seen reduced origination applications and origination volume since the beginning of the pandemic.

Liquidity and Capital Resources
The Company is in a strong liquidity position and was able to pay-down debt facilities by approximately $45 million during the first quarter of 2020. The Company is continuing to assess its minimum cash and liquidity requirements and implementing measures to ensure that our strong liquidity position is maintained through the current economic cycle.

Interest expense in the first quarter of 2020 declined to $14.2 million as compared to $19.2 million in the first quarter of 2019. This decrease resulted from a lower cost of funds related to the amendment of the debt facilities in February 2019, which decreased to approximately 10.4%, versus 13.6% in the first quarter of 2019, respectively.

During the first quarter of 2020, the Company purchased $4.2 million of common shares under the Company's previously approved common stock repurchase program.


Financial Outlook

The Company is withdrawing its full-year 2020 earnings guidance due to the uncertain impact on our business and results of operations resulting from the COVID-19 pandemic.












2



Conference Call

The Company will host a conference call to discuss its first quarter 2020 financial results on Wednesday, May 6 at 4:00pm Central Time / 5:00pm Eastern Time. Interested parties may access the conference call live over the phone by dialing 1-855-327-6837 (domestic) or 1-631-891-4304 (international) and requesting the Elevate Credit First Quarter 2020 Earnings Conference Call. Participants are asked to dial in a few minutes prior to the call to register for the event. The conference call will also be webcast live through Elevate’s website at http://www.elevate.com/investors.
An audio replay of the conference call will be available approximately three hours after the conference call until 11:59 pm ET on May 20, 2020, and can be accessed by dialing 1-844-512-2921 (domestic) or 1-412-317-6671 (international), and providing the passcode 10009293, or by accessing Elevate’s website.

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such statements contain words such as "may," "will," "might," "expect," "believe," "anticipate," "could," "would," "estimate," "continue," "pursue," or the negative thereof or comparable terminology, and may include (without limitation) information regarding the Company's expectations, goals or intentions regarding future performance. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “likely” and other words and terms of similar meaning. The forward-looking statements include statements regarding: our early read of a steady, but manageable, uptick in deferred payments; our proactive measures to reach customers providing insulation from the unprecedented events of COVID-19; our expectations regarding the underwriting changes implemented by us and the bank originators we support to address credit risk associated with originations during the economic crisis created by the COVID-19 pandemic; our plans with respect to assessing minimum cash and liquidity requirements and implementing measures to ensure that our strong liquidity position is maintained through the current economic cycle; and the Company’s targeted customer acquisition cost range of $250-$300. Forward-looking statements involve certain risks and uncertainties, and actual results may differ materially from those discussed in any such statement. These risks and uncertainties include, but are not limited to: the effect of the COVID-19 pandemic and various policies being implemented to prevent its spread on the Company's business, financial condition and results of operations; the Company’s limited operating history in an evolving industry; the Company’s ability to grow revenue and maintain or achieve consistent profitability in the future; new laws and regulations in the consumer lending industry in many jurisdictions that could restrict the consumer lending products and services the Company offers, impose additional compliance costs on the Company, render the Company’s current operations unprofitable or even prohibit the Company’s current operations; scrutiny by regulators and payment processors of certain online lenders’ access to the Automated Clearing House system to disburse and collect loan proceeds and repayments; a lack of sufficient debt financing at acceptable prices or disruptions in the credit markets; the impact of competition in our industry and innovation by our competitors; our ability to prevent security breaches, disruption in service and comparable events that could compromise the personal and confidential information held in our data systems, reduce the attractiveness of our platform or adversely impact our ability to service loans; and other risks related to litigation, compliance and regulation. Additional factors that could cause actual results to differ are discussed under the heading "Risk Factors" and in other sections of the Company's most recent Annual Report on Form 10-K, and in the Company's other current and periodic reports filed from time to time with the SEC. All forward-looking statements in this press release are made as of the date hereof, based on information available to the Company as of the date hereof, and the Company assumes no obligation to update any forward-looking statement.






3





About Elevate
Elevate (NYSE: ELVT), together with the banks that license its marketing and technology services, has originated $8.4 billion in non-prime credit to more than 2.5 million non-prime consumers to date and has saved its customers more than $7.0 billion versus the cost of payday loans. Its responsible, tech-enabled online credit solutions provide immediate relief to customers today and help them build a brighter financial future. The company is committed to rewarding borrowers’ good financial behavior with features like interest rates that can go down over time, free financial training and free credit monitoring. Elevate’s suite of groundbreaking credit products includes RISE, Elastic, Sunny and Today Card. For more information, please visit http://www.elevate.com.

Investor Relations:

Solebury Trout
Sloan Bohlen, (817) 928-1646
investors@elevate.com

or

Media Inquiries:

Solebury Trout
Lisa Wolford, (917) 846-0881
lwolford@soleburytrout.com








4



Elevate Credit, Inc. and Subsidiaries
Condensed Consolidated Statements of Operations
(Unaudited)
 
 
Three Months Ended 
 March 31,
(Dollars in thousands, except share and per share amounts)
2020
 
2019
Revenues
 
$
177,455

 
$
189,504

Cost of sales:
 
 
 
 
      Provision for loan losses
 
82,753

 
87,431

      Direct marketing costs
 
12,071

 
11,154

      Other cost of sales
 
8,330

 
5,060

Total cost of sales
 
103,154

 
103,645

Gross profit
 
74,301

 
85,859

Operating expenses:
 
 
 
 
Compensation and benefits
 
26,191

 
25,710

Professional services
 
9,207

 
9,699

Selling and marketing
 
1,424

 
1,846

Occupancy and equipment
 
5,749

 
5,052

Depreciation and amortization
 
4,797

 
4,266

Other
 
1,251

 
1,307

Total operating expenses
 
48,619

 
47,880

Operating income
 
25,682

 
37,979

Other expense:
 
 
 
 
      Net interest expense
 
(14,195
)
 
(19,219
)
      Foreign currency transaction (loss) gain
 
(812
)
 
613

      Impairment loss
 
(9,251
)
 

      Non-operating loss
 
(4,263
)
 

Total other expense
 
(28,521
)
 
(18,606
)
(Loss) income before taxes
 
(2,839
)
 
19,373

Income tax expense
 
2,072

 
6,015

Net (loss) income
 
$
(4,911
)
 
$
13,358

 
 
 
 
 
Basic (loss) earnings per share
 
$
(0.11
)
 
$
0.31

Diluted (loss) earnings per share
 
$
(0.11
)
 
$
0.30

Basic weighted average shares outstanding
 
43,161,716

 
43,348,249

Diluted weighted average shares outstanding
 
43,161,716

 
43,875,410





5



Elevate Credit, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets
(Unaudited)
(Dollars in thousands)
 
March 31, 2020
 
December 31, 2019
ASSETS
 
 
 
 
Cash and cash equivalents*
 
$
101,429

 
$
88,913

Restricted cash
 
2,190

 
2,294

Loans receivable, net of allowance for loan losses of $81,816 and $86,996, respectively*
 
516,670

 
573,677

Prepaid expenses and other assets*
 
13,038

 
11,608

Operating lease right of use assets
 
9,746

 
10,191

Receivable from CSO lenders
 
6,822

 
8,696

Receivable from payment processors*
 
9,278

 
10,651

Deferred tax assets, net
 
9,737

 
10,139

Property and equipment, net
 
49,905

 
49,989

Goodwill, net
 
6,776

 
16,027

Intangible assets, net
 
1,371

 
1,402

Total assets
 
$
726,962

 
$
783,587

 
 
 
 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
Accounts payable and accrued liabilities*
 
$
41,179

 
$
45,596

Operating lease liabilities
 
13,790

 
14,352

Income taxes payable
 
1,174

 

Deferred revenue*
 
8,831

 
12,087

Notes payable, net*
 
514,206

 
555,063

Total liabilities
 
579,180

 
627,098

COMMITMENTS, CONTINGENCIES AND GUARANTEES
 
 
 
 
STOCKHOLDERS’ EQUITY
 
 
 
 
Preferred stock
 

 

Common stock
 
18

 
18

Additional paid-in capital
 
195,471

 
193,061

Treasury stock
 
(6,717
)
 
(3,344
)
Accumulated deficit
 
(40,083
)
 
(34,342
)
Accumulated other comprehensive (loss) income
 
(907
)
 
1,096

Total stockholders’ equity
 
147,782

 
156,489

Total liabilities and stockholders’ equity
 
$
726,962

 
$
783,587


* These balances include certain assets and liabilities of variable interest entities (“VIEs”) that can only be used to settle the liabilities of that respective VIE. All assets of the Company are pledged as security for the Company’s outstanding debt, including debt held by the VIEs.

6



Non-GAAP Financial Measures

This press release and the attached financial tables contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA margin, Adjusted net income, adjusted diluted earnings per share, combined loans receivable - principal, combined loans receivable and combined loan loss reserve.

Adjusted Earnings Measures

In addition to net (loss) income determined in accordance with GAAP, Elevate uses certain non-GAAP measures such as “Adjusted EBITDA”, "Adjusted EBITDA margin", "Adjusted net income", and "Adjusted diluted earnings per share", (collectively, "Adjusted Earnings Measures"), in assessing its operating performance. Elevate believes these non-GAAP measures are appropriate measures to be used in evaluating the performance of its business.

Elevate defines Adjusted EBITDA as net (loss) income excluding the impact of income tax expense, non-operating loss, impairment loss, foreign currency transaction (gain) loss associated with our UK operations, net interest expense, share-based compensation expense and depreciation and amortization expense. Elevate defines Adjusted EBITDA margin as Adjusted EBITDA divided by revenue.

Elevate defines Adjusted net income as net (loss) income excluding the impact of an impairment on goodwill and a contingent loss related to a legal matter (tax effected). Elevate defines Adjusted diluted earnings per share as Adjusted net income divided by Diluted weighted average shares outstanding.

Management believes that Adjusted Earnings Measures are useful supplemental measures to assist management and investors in analyzing the operating performance of the business and provide greater transparency into the results of operations of our core business. Management uses these non-GAAP financial measures frequently in its decision-making because it provides supplemental information that facilitates internal comparisons to the historical operating performance of prior periods and gives an additional indication of Elevate’s core operating performance. Elevate includes these non-GAAP financial measures in its earnings announcement in order to provide transparency to its investors and enable investors to better compare its operating performance with the operating performance of its competitors.

Adjusted Earnings Measures should not be considered as alternatives to net (loss) income or any other performance measure derived in accordance with GAAP. Management's use of Adjusted Earnings Measures has limitations as an analytical tool, and investors should not consider it in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of these limitations are:
Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect expected cash capital expenditure requirements for such replacements or for new capital assets;
Adjusted EBITDA does not reflect changes in, or cash requirements for, the Company's working capital needs; and
Adjusted EBITDA does not reflect interest associated with notes payable used for funding customer loans, for other corporate purposes or tax payments that may represent a reduction in cash available to the Company.

Additionally, Elevate’s definition of Adjusted Earnings Measures may not be comparable to similarly titled measures reported by other companies.





7



The following table presents a reconciliation of Adjusted EBITDA and Adjusted EBITDA margin to Elevate’s net (loss) income for the three months ended March 31, 2020 and 2019:
 
 
Three Months Ended 
 March 31,
(Dollars in thousands)
 
2020
 
2019
Net (loss) income
 
$
(4,911
)
 
$
13,358

Adjustments:
 
 
 
 
Net interest expense
 
14,195

 
19,219

Share-based compensation
 
2,777

 
2,435

Foreign currency transaction loss (gain)
 
812

 
(613
)
Depreciation and amortization
 
4,797

 
4,266

Impairment loss
 
9,251

 

Non-operating loss
 
4,263

 

Income tax expense
 
2,072

 
6,015

Adjusted EBITDA
 
$
33,256

 
$
44,680

 
 
 
 
 
Adjusted EBITDA margin
 
18.7
%
 
23.6
%

Adjusted net (loss) income and adjusted diluted earnings per share

For the three months ended March 31, 2020, the Company recognized $9.3 million of impairment charges on goodwill in Impairment loss and $4.3 million of charges related to a contingent loss related to a legal matter in Non-operating loss. The following table presents a reconciliation of net (loss) income and diluted (loss) earnings per share to Adjusted net income and Adjusted diluted earnings per share, which excludes the impact of the contingent loss.
 
 
Three Months Ended 
 March 31,
(Dollars in thousands except per share amounts)
 
2020
 
2019
Net (loss) income
 
$
(4,911
)
 
$
13,358

Impact of impairment loss (1)
 
9,251

 

Impact of contingent loss related to a legal matter
 
4,263

 

Cumulative tax effect of adjustments
 
(1,006
)
 

Adjusted net income
 
$
7,597

 
$
13,358

 
 
 
 
 
Diluted (loss) earnings per share
 
$
(0.11
)
 
$
0.30

Impact of impairment loss (1)
 
0.21

 

Impact of contingent loss related to a legal matter
 
0.09

 

Cumulative tax effect of adjustments
 
(0.02
)
 

Adjusted diluted earnings per share
 
$
0.17

 
$
0.30

 
 
 
 
 
Diluted weighted average shares outstanding
 
43,161,716

 
43,875,410

Effect of potentially dilutive shares outstanding (2)
 
470,021

 

Adjusted diluted weighted average shares outstanding
 
43,631,737

 
43,875,410

(1) No tax effect as impairment loss relates to UK goodwill.
(2) Represents potentially dilutive shares that had not been included in the Company's quarter-ended March 31, 2020 diluted weighted average shares outstanding as the Company is in a net loss position under U.S. GAAP. Including these shares would have been anti-dilutive when in a net loss position.



8











Supplemental Schedules

9




Revenue by Product
 
 
Three Months Ended March 31, 2020
(Dollars in thousands)
 
Rise (US)(1)
 
Elastic (US)(2)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Average combined loans receivable – principal(3)
 
$
339,264

 
$
243,906

 
$
583,170

 
$
30,415

 
$
613,585

Effective APR
 
123
%
 
97
%
 
112
%
 
198
%
 
116
%
Finance charges
 
$
103,505

 
$
58,573

 
$
162,078

 
$
14,971

 
$
177,049

Other
 
99

 
289

 
388

 
18

 
406

Total revenue
 
$
103,604

 
$
58,862

 
$
162,466

 
$
14,989

 
$
177,455

 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2019
(Dollars in thousands)
 
Rise (US)(1)
 
Elastic (US)(2)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Average combined loans receivable – principal(3)
 
$
290,450

 
$
266,396

 
$
556,846

 
$
52,346

 
$
609,192

Effective APR
 
132
%
 
99
%
 
116
%
 
228
%
 
126
%
Finance charges
 
$
94,885

 
$
64,733

 
$
159,618

 
$
29,371

 
$
188,989

Other
 
351

 
96

 
447

 
68

 
515

Total revenue
 
$
95,236

 
$
64,829

 
$
160,065

 
$
29,439

 
$
189,504


(1)
Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(2)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.
(3)
Average combined loans receivable - principal is calculated using daily principal balances. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.




10



Loan Loss Reserve by Product
 
 
Three Months Ended March 31, 2020
(Dollars in thousands)
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Combined loan loss reserve(2):
 
 
 
 
 
 
 
 
 
 
Beginning balance
 
$
52,099

 
$
29,893

 
$
81,992

 
$
7,083

 
$
89,075

Net charge-offs
 
(54,961
)
 
(27,846
)
 
(82,807
)
 
(5,257
)
 
(88,064
)
Provision for loan losses
 
54,569

 
24,006

 
78,575

 
4,178

 
82,753

Effect of foreign currency
 

 

 

 
(377
)
 
(377
)
Ending balance
 
$
51,707

 
$
26,053

 
$
77,760

 
$
5,627

 
$
83,387

Combined loans receivable(2)(3)
 
$
346,212

 
$
240,048

 
$
586,260

 
$
26,546

 
$
612,806

Combined loan loss reserve as a percentage of ending combined loans receivable
 
15
%
 
11
%
 
13
%
 
21
%
 
14
%
Net charge-offs as a percentage of revenues
 
53
%
 
47
%
 
51
%
 
35
%
 
50
%
Provision for loan losses as a percentage of revenues
 
53
%
 
41
%
 
48
%
 
28
%
 
47
%

 
 
Three Months Ended March 31, 2019
(Dollars in thousands)
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
 
 
 
Combined loan loss reserve(2):
 
 
 
 
 
 
 
 
 
 
Beginning balance
 
$
50,597

 
$
36,050

 
$
86,647

 
$
9,405

 
$
96,052

Net charge-offs
 
(57,040
)
 
(37,271
)
 
(94,311
)
 
(9,674
)
 
(103,985
)
Provision for loan losses
 
45,793

 
29,562

 
75,355

 
12,076

 
87,431

Effect of foreign currency
 

 

 

 
201

 
201

Ending balance
 
$
39,350

 
$
28,341

 
$
67,691

 
$
12,008

 
$
79,699

Combined loans receivable(2)(3)
 
$
298,759

 
$
256,618

 
$
555,377

 
$
54,409

 
$
609,786

Combined loan loss reserve as a percentage of ending combined loans receivable
 
13
%
 
11
%
 
12
%
 
22
%
 
13
%
Net charge-offs as a percentage of revenues
 
60
%
 
57
%
 
59
%
 
33
%
 
55
%
Provision for loan losses as a percentage of revenues
 
48
%
 
46
%
 
47
%
 
41
%
 
46
%

(1)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.
(2
Not a financial measure prepared in accordance with GAAP. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.
(3)
Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

11



Customer Loan Data by Product
 
 
Three Months Ended March 31, 2020
 
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
Beginning number of combined loans outstanding
 
152,435

 
149,524

 
301,959

 
72,525

 
374,484

New customer loans originated
 
24,413

 
11,337

 
35,750

 
10,840

 
46,590

Former customer loans originated
 
16,556

 
131

 
16,687

 

 
16,687

Attrition
 
(50,771
)
 
(22,139
)
 
(72,910
)
 
(26,436
)
 
(99,346
)
Ending number of combined loans outstanding
 
142,633

 
138,853

 
281,486

 
56,929

 
338,415

Customer acquisition cost
 
$
309

 
$
303

 
$
307

 
$
102

 
$
259

Average customer loan balance
 
$
2,269

 
$
1,656

 
$
1,966

 
$
425

 
$
1,707

 
 
Three Months Ended March 31, 2019
 
 
Rise (US)
 
Elastic (US)(1)
 
Total Domestic
 
Sunny (UK)
 
Total
Beginning number of combined loans outstanding
 
142,758

 
166,397

 
309,155

 
89,449

 
398,604

New customer loans originated
 
17,365

 
4,838

 
22,203

 
28,273

 
50,476

Former customer loans originated
 
17,791

 
9

 
17,800

 

 
17,800

Attrition
 
(52,893
)
 
(25,484
)
 
(78,377
)
 
(23,824
)
 
(102,201
)
Ending number of combined loans outstanding
 
125,021

 
145,760

 
270,781

 
93,898

 
364,679

Customer acquisition cost
 
$
333

 
$
294

 
$
324

 
$
140

 
$
221

Average customer loan balance
 
$
2,241

 
$
1,685

 
$
1,941

 
$
527

 
$
1,577

(1)
Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.










12



Combined Loan Information
The Elastic line of credit product is originated by a third-party lender, Republic Bank, which initially provides all of the funding for that product. Republic Bank retains 10% of the balances of all of the loans originated and sells a 90% loan participation in the Elastic lines of credit to a third party SPV, Elastic SPV, Ltd. Elevate is required to consolidate Elastic SPV, Ltd. as a variable interest entity under GAAP and the condensed consolidated financial statements include revenue, losses and loans receivable related to the 90% of Elastic lines of credit originated by Republic Bank and sold to Elastic SPV, Ltd.
Beginning in the fourth quarter of 2018, the Company also licensed its Rise installment loan brand to a third-party lender, FinWise Bank, which originates Rise installment loans in eighteen states. FinWise Bank initially provides all of the funding and retains a percentage of the balances of all of the loans originated and sells the remaining loan participation in those Rise installment loans to a third party SPV, EF SPV, Ltd. Prior to August 1, 2019, FinWise Bank retained 5% of the balances, and sold a 95% participation to EF SPV, Ltd. Starting August 1, 2019, the participation percentage changed to 96%. Elevate is required to consolidate EF SPV, Ltd. as a variable interest entity under GAAP and the condensed consolidated financial statements include revenue, losses and loans receivable related to the 96% of Rise installment loans originated by FinWise Bank and sold to EF SPV, Ltd.
Elevate defines combined loans receivable - principal as loans owned by the Company plus loans originated and owned by third-party lenders pursuant to our CSO programs. In Texas, the Company does not make Rise loans directly, but rather acts as a Credit Services Organization (which is also known as a Credit Access Business), or, “CSO,” and the loans are originated by an unaffiliated third party. There are no new loan originations in Ohio commencing in April 2019, but the Company continues to have obligations as the CSO until the wind-down of this portfolio is complete. Elevate defines combined loan loss reserve as the loan loss reserve for loans owned by the Company plus the loan loss reserve for loans originated and owned by third-party lenders and guaranteed by the Company. The information presented in the tables below on a combined basis are non-GAAP measures based on a combined portfolio of loans, which includes the total amount of outstanding loans receivable that the Company owns and that are on the Company's condensed consolidated balance sheets plus outstanding loans receivable originated and owned by third parties that the Company guarantees pursuant to CSO programs in which the Company participates.
The Company believes these non-GAAP measures provide investors with important information needed to evaluate the magnitude of potential loan losses and the opportunity for revenue performance of the combined loan portfolio on an aggregate basis. The Company also believes that the comparison of the combined amounts from period to period is more meaningful than comparing only the amounts reflected on the Company's condensed consolidated balance sheets since both revenues and cost of sales as reflected in the Company's condensed consolidated financial statements are impacted by the aggregate amount of loans the Company owns and those CSO loans the Company guarantees.
The Company's use of total combined loans and fees receivable has limitations as an analytical tool, and investors should not consider it in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of these limitations are:
Rise CSO loans are originated and owned by a third-party lender; and
Rise CSO loans are funded by a third-party lender and are not part of the VPC Facility.
As of each of the period ends indicated, the following table presents a reconciliation of:
Loans receivable, net, Company owned (which reconciles to the Company's condensed consolidated balance sheets included elsewhere in this press release);
Loans receivable, net, guaranteed by the Company;
Combined loans receivable (which the Company uses as a non-GAAP measure); and
Combined loan loss reserve (which the Company uses as a non-GAAP measure).

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2019
 
2020
(Dollars in thousands)
 
March 31
 
June 30
 
September 30
 
December 31
 
March 31
 
 
 
 
 
 
 
 
 
 
 
Company Owned Loans:
 
 
 
 
 
 
 
 
 
 
Loans receivable – principal, current, company owned
 
$
491,208

 
$
523,785

 
$
543,565

 
$
559,169

 
$
506,408

Loans receivable – principal, past due, company owned
 
55,286

 
55,711

 
65,824

 
63,413

 
58,119

Loans receivable – principal, total, company owned
 
546,494

 
579,496

 
609,389

 
622,582

 
564,527

Loans receivable – finance charges, company owned
 
32,491

 
31,805

 
35,702

 
38,091

 
33,959

Loans receivable – company owned
 
578,985

 
611,301

 
645,091

 
660,673

 
598,486

Allowance for loan losses on loans receivable, company owned
 
(76,457
)
 
(75,896
)
 
(89,667
)
 
(86,996
)
 
(81,816
)
Loans receivable, net, company owned
 
$
502,528

 
$
535,405

 
$
555,424

 
$
573,677

 
$
516,670

Third Party Loans Guaranteed by the Company:
 
 
 
 
 
 
 
 
 
 
Loans receivable – principal, current, guaranteed by company
 
$
27,941

 
$
21,099

 
$
18,633

 
$
17,474

 
$
12,606

Loans receivable – principal, past due, guaranteed by company
 
696

 
596

 
697

 
723

 
564

Loans receivable – principal, total, guaranteed by company(1)
 
28,637

 
21,695

 
19,330

 
18,197

 
13,170

Loans receivable – finance charges, guaranteed by company(2)
 
2,164

 
1,676

 
1,553

 
1,395

 
1,150

Loans receivable – guaranteed by company
 
30,801

 
23,371

 
20,883

 
19,592

 
14,320

Liability for losses on loans receivable, guaranteed by company
 
(3,242
)
 
(1,983
)
 
(1,972
)
 
(2,079
)
 
(1,571
)
Loans receivable, net, guaranteed by company(3)
 
$
27,559

 
$
21,388

 
$
18,911

 
$
17,513

 
$
12,749

Combined Loans Receivable(3):
 
 
 
 
 
 
 
 
 
 
Combined loans receivable – principal, current
 
$
519,149

 
$
544,884

 
$
562,198

 
$
576,643

 
$
519,014

Combined loans receivable – principal, past due
 
55,982

 
56,307

 
66,521

 
64,136

 
58,683

Combined loans receivable – principal
 
575,131

 
601,191

 
628,719

 
640,779

 
577,697

Combined loans receivable – finance charges
 
34,655

 
33,481

 
37,255

 
39,486

 
35,109

Combined loans receivable
 
$
609,786

 
$
634,672

 
$
665,974

 
$
680,265

 
$
612,806

Combined Loan Loss Reserve(3):
 
 
 
 
 
 
 
 
 
 
Allowance for loan losses on loans receivable, company owned
 
$
(76,457
)
 
$
(75,896
)
 
$
(89,667
)
 
$
(86,996
)
 
$
(81,816
)
Liability for losses on loans receivable, guaranteed by company
 
(3,242
)
 
(1,983
)
 
(1,972
)
 
(2,079
)
 
(1,571
)
Combined loan loss reserve
 
$
(79,699
)
 
$
(77,879
)
 
$
(91,639
)
 
$
(89,075
)
 
$
(83,387
)
Combined loans receivable – principal, past due(3)
 
$
55,982

 
$
56,307

 
$
66,521

 
$
64,136

 
$
58,683

Combined loans receivable – principal(3)
 
575,131

 
601,191

 
628,719

 
640,779

 
577,697

Percentage past due
 
10
%
 
9
%
 
11
%
 
10
%
 
10
%
Combined loan loss reserve as a percentage of combined loans receivable(3)(4)
 
13
%
 
12
%
 
14
%
 
13
%
 
14
%
Allowance for loan losses as a percentage of loans receivable – company owned
 
13
%
 
12
%
 
14
%
 
13
%
 
14
%

(1)
Represents loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(2)
Represents finance charges earned by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.
(3)
Non-GAAP measure.
(4)
Combined loan loss reserve as a percentage of combined loans receivable is determined using period-end balances.


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