8-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

____________________________________________________________________

FORM 8-K

____________________________________________________________________

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported)

May 6, 2020

____________________________________________________________________

ELEVATE CREDIT, INC.

(Exact name of registrant as specified in its charter)

____________________________________________________________________

Delaware	001-37680	46-4714474
(State or other jurisdiction of incorporation)	(Commission File Number)	(I.R.S. Employer Identification No.)

4150 International Plaza, Suite 300

Fort Worth, Texas 76109

(Address of principal executive offices, including zip code)

Registrant’s telephone number, including area code (817) 928-1500

Not Applicable

(Former name or former address, if changed since last report.)

____________________________________________________________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Indicate by check mark whether the registrant is an emerging growth company as defined in as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth companyx

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.x

Item 2.02 Results of Operations and Financial Condition.

On May 6, 2020, Elevate Credit, Inc. (the "Company") issued a press release announcing its financial results for the quarter ended March 31, 2020. The full text of the press release, along with the slide presentation to be used during the earnings call on May 6, 2020, are furnished herewith as Exhibits 99.1 and 99.2, respectively.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits.

Exhibit No.	Description
99.1	Press release, dated May 6, 2020.
99.2	Presentation slides for earnings call on May 6, 2020.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

			Elevate Credit, Inc.
Date:	May 6, 2020	By:	/s/ Christopher Lutes
			Christopher Lutes
			Chief Financial Officer

EX-99.1

ELEVATE CREDIT ANNOUNCES FIRST QUARTER 2020 RESULTS

FORT WORTH, TX - May 6, 2020 - Elevate Credit, Inc. (NYSE: ELVT) (“Elevate” or the “Company”), a leading tech-enabled provider of innovative and responsible online credit solutions for non-prime consumers, today announced results for the first quarter ended March 31, 2020.

“We are pleased that our Q1 adjusted net income exceeded our previous guidance, however, we acknowledge investors are most focused on our future outlook,” said Elevate President and CEO Jason Harvison. “Our proactive measures to reach consumers with payment flexibility tools have helped provide insulation to them from the unprecedented events of COVID-19. While we are seeing a manageable uptick in customer payment deferrals, our delinquent customer loan balances are in line with historical percentages.”

First Quarter 2020 Financial Results¹ 

• $13.6 million in non-operating charges result in net loss: Net loss for the three months ended March 31, 2020 totaled $(4.9) million, down $18.3 million compared to $13.4 million in net income in the first quarter of 2019. Basic and fully diluted loss per share for the first quarter of 2020 were $(0.11), a decrease from $0.30 per fully diluted earnings per share a year ago. Excluding the impact of non-operating charges of $9.3 million related to the write-off of goodwill associated with our UK entity and a $4.3 million non-operating loss related to a legal matter, adjusted net income for the first quarter of 2020 would have been $7.6 million, or $0.17 per fully diluted share. See "Non-GAAP Financial Measures" for a reconciliation of the tax impact to the GAAP measures of net (loss) income and diluted (loss) earnings per share. Additionally, net income from our UK operations decreased $6.0 million in the first quarter of 2020 compared to a year ago due to a decline in revenue and increase in complaint expense associated with customer affordability claims resulting in a $3.6 million net loss for the quarter.

• Revenue: Revenues decreased 6.4% for the first quarter of 2020 totaling $177.5 million compared to $189.5 million for the first quarter of 2019. Excluding the year-over-year decline in revenues from our UK operations, revenues from our US operations for the first quarter of 2020 increased over the prior year first quarter. Additionally, consolidated revenues less net charge-offs totaled $89.4 million for the first quarter of 2020, an increase of 4.5% from $85.5 million in the first quarter of 2019.

• Combined loans receivable - principal: Combined loans receivable - principal totaled $577.7 million at March 31, 2020, an increase of $2.6 million, or 0.4%, from $575.1 million for the prior-year quarter end. Combined loans receivable - principal at March 31, 2020 for our flagship Rise installment loan product were up 15.5% from the first quarter of 2019, despite a $13.6 million decrease in our California Rise loan balances. The California Rise loan portfolio totaled $39.8 million at March 31, 2020, down from $58.0 million at December 31, 2019.

__________________________

¹ Adjusted EBITDA, Adjusted EBITDA margin, combined loans receivable - principal, combined loans receivable, combined loan loss reserve, adjusted net income and adjusted diluted earnings per share are non-GAAP financial measures. These terms are defined elsewhere in this release. Please see the schedules appearing later in this release for reconciliations of these non-GAAP measures to the most directly comparable GAAP measures.

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• Customer acquisition cost: The average customer acquisition cost ("CAC") was $259 in the first quarter of 2020, within the targeted range of $250-$300, and higher than $221 for the prior-year quarter. The total number of new customer loans decreased from approximately 50,000 in the first quarter of 2019 to 47,000 in the first quarter of 2020. The Company's new loan origination volume and related CAC were negatively impacted in March 2020 due to the COVID-19 pandemic.

• Adjusted EBITDA margin: Adjusted EBITDA totaled $33.3 million in the first quarter of 2020, down 25.6% from $44.7 million in the first quarter of 2019. The Adjusted EBITDA margin for the first quarter of 2020 was 18.7%, down from 23.6% in the prior-year quarter.

Credit quality and initial impact of COVID-19

The Company and the bank originators we support have expanded their payment flexibility programs to allow customers to extend their next payment up to 60 days. As of March 31, 2020, 4.7%of customers have been provided relief through a COVID-19 payment deferralprogram for a total of $26.4 million in loans with deferred payments. Both the Company and the bank originators are closely monitoring early credit quality indicators such as first payment defaults, deferred payments, and line of credit utilization. The Company and the bank originators we support have implemented underwriting changes to address credit risk associated with originations during the economic crisis created by the COVID-19 pandemic and have seen reduced origination applications and origination volume since the beginning of the pandemic.

Liquidity and Capital Resources

The Company is in a strong liquidity position and was able to pay-down debt facilities by approximately $45 million during the first quarter of 2020. The Company is continuing to assess its minimum cash and liquidity requirements and implementing measures to ensure that our strong liquidity position is maintained through the current economic cycle.

Interest expense in the first quarter of 2020 declined to $14.2 million as compared to $19.2 million in the first quarter of 2019. This decrease resulted from a lower cost of funds related to the amendment of the debt facilities in February 2019, which decreased to approximately 10.4%, versus 13.6% in the first quarter of 2019, respectively.

During the first quarter of 2020, the Company purchased $4.2 million of common shares under the Company's previously approved common stock repurchase program.

Financial Outlook

The Company is withdrawing its full-year 2020 earnings guidance due to the uncertain impact on our business and results of operations resulting from the COVID-19 pandemic.

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Conference Call

The Company will host a conference call to discuss its first quarter 2020 financial results on Wednesday, May 6 at 4:00pm Central Time / 5:00pm Eastern Time. Interested parties may access the conference call live over the phone by dialing 1-855-327-6837 (domestic) or 1-631-891-4304 (international) and requesting the Elevate Credit First Quarter 2020 Earnings Conference Call. Participants are asked to dial in a few minutes prior to the call to register for the event. The conference call will also be webcast live through Elevate’s website at http://www.elevate.com/investors.

An audio replay of the conference call will be available approximately three hours after the conference call until 11:59 pm ET on May 20, 2020, and can be accessed by dialing 1-844-512-2921 (domestic) or 1-412-317-6671 (international), and providing the passcode 10009293, or by accessing Elevate’s website.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such statements contain words such as "may," "will," "might," "expect," "believe," "anticipate," "could," "would," "estimate," "continue," "pursue," or the negative thereof or comparable terminology, and may include (without limitation) information regarding the Company's expectations, goals or intentions regarding future performance. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “likely” and other words and terms of similar meaning. The forward-looking statements include statements regarding: our early read of a steady, but manageable, uptick in deferred payments; our proactive measures to reach customers providing insulation from the unprecedented events of COVID-19; our expectations regarding the underwriting changes implemented by us and the bank originators we support to address credit risk associated with originations during the economic crisis created by the COVID-19 pandemic; our plans with respect to assessing minimum cash and liquidity requirements and implementing measures to ensure that our strong liquidity position is maintained through the current economic cycle; and the Company’s targeted customer acquisition cost range of $250-$300. Forward-looking statements involve certain risks and uncertainties, and actual results may differ materially from those discussed in any such statement. These risks and uncertainties include, but are not limited to: the effect of the COVID-19 pandemic and various policies being implemented to prevent its spread on the Company's business, financial condition and results of operations; the Company’s limited operating history in an evolving industry; the Company’s ability to grow revenue and maintain or achieve consistent profitability in the future; new laws and regulations in the consumer lending industry in many jurisdictions that could restrict the consumer lending products and services the Company offers, impose additional compliance costs on the Company, render the Company’s current operations unprofitable or even prohibit the Company’s current operations; scrutiny by regulators and payment processors of certain online lenders’ access to the Automated Clearing House system to disburse and collect loan proceeds and repayments; a lack of sufficient debt financing at acceptable prices or disruptions in the credit markets; the impact of competition in our industry and innovation by our competitors; our ability to prevent security breaches, disruption in service and comparable events that could compromise the personal and confidential information held in our data systems, reduce the attractiveness of our platform or adversely impact our ability to service loans; and other risks related to litigation, compliance and regulation. Additional factors that could cause actual results to differ are discussed under the heading "Risk Factors" and in other sections of the Company's most recent Annual Report on Form 10-K, and in the Company's other current and periodic reports filed from time to time with the SEC. All forward-looking statements in this press release are made as of the date hereof, based on information available to the Company as of the date hereof, and the Company assumes no obligation to update any forward-looking statement.

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About Elevate

Elevate (NYSE: ELVT), together with the banks that license its marketing and technology services, has originated $8.4 billion in non-prime credit to more than 2.5 million non-prime consumers to date and has saved its customers more than $7.0 billion versus the cost of payday loans. Its responsible, tech-enabled online credit solutions provide immediate relief to customers today and help them build a brighter financial future. The company is committed to rewarding borrowers’ good financial behavior with features like interest rates that can go down over time, free financial training and free credit monitoring. Elevate’s suite of groundbreaking credit products includes RISE, Elastic, Sunny and Today Card. For more information, please visit http://www.elevate.com.

Investor Relations:

Solebury Trout

Sloan Bohlen, (817) 928-1646

investors@elevate.com

or

Media Inquiries:

Solebury Trout

Lisa Wolford, (917) 846-0881

lwolford@soleburytrout.com

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Elevate Credit, Inc. and Subsidiaries

Condensed Consolidated Statements of Operations

(Unaudited)

	Three Months Ended   March 31,
(Dollars in thousands, except share and per share amounts)	2020			2019
Revenues	$	177,455		$	189,504
Cost of sales:
Provision for loan losses	82,753			87,431
Direct marketing costs	12,071			11,154
Other cost of sales	8,330			5,060
Total cost of sales	103,154			103,645
Gross profit	74,301			85,859
Operating expenses:
Compensation and benefits	26,191			25,710
Professional services	9,207			9,699
Selling and marketing	1,424			1,846
Occupancy and equipment	5,749			5,052
Depreciation and amortization	4,797			4,266
Other	1,251			1,307
Total operating expenses	48,619			47,880
Operating income	25,682			37,979
Other expense:
Net interest expense	(14,195		)	(19,219		)
Foreign currency transaction (loss) gain	(812		)	613
Impairment loss	(9,251		)	—
Non-operating loss	(4,263		)	—
Total other expense	(28,521		)	(18,606		)
(Loss) income before taxes	(2,839		)	19,373
Income tax expense	2,072			6,015
Net (loss) income	$	(4,911	)	$	13,358
Basic (loss) earnings per share	$	(0.11	)	$	0.31
Diluted (loss) earnings per share	$	(0.11	)	$	0.30
Basic weighted average shares outstanding	43,161,716			43,348,249
Diluted weighted average shares outstanding	43,161,716			43,875,410

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Elevate Credit, Inc. and Subsidiaries

Condensed Consolidated Balance Sheets

(Unaudited)

(Dollars in thousands)	March 31, 2020			December 31, 2019
ASSETS
Cash and cash equivalents*	$	101,429		$	88,913
Restricted cash	2,190			2,294
Loans receivable, net of allowance for loan losses of $81,816 and $86,996, respectively*	516,670			573,677
Prepaid expenses and other assets*	13,038			11,608
Operating lease right of use assets	9,746			10,191
Receivable from CSO lenders	6,822			8,696
Receivable from payment processors*	9,278			10,651
Deferred tax assets, net	9,737			10,139
Property and equipment, net	49,905			49,989
Goodwill, net	6,776			16,027
Intangible assets, net	1,371			1,402
Total assets	$	726,962		$	783,587
LIABILITIES AND STOCKHOLDERS’ EQUITY
Accounts payable and accrued liabilities*	$	41,179		$	45,596
Operating lease liabilities	13,790			14,352
Income taxes payable	1,174			—
Deferred revenue*	8,831			12,087
Notes payable, net*	514,206			555,063
Total liabilities	579,180			627,098
COMMITMENTS, CONTINGENCIES AND GUARANTEES
STOCKHOLDERS’ EQUITY
Preferred stock	—			—
Common stock	18			18
Additional paid-in capital	195,471			193,061
Treasury stock	(6,717		)	(3,344		)
Accumulated deficit	(40,083		)	(34,342		)
Accumulated other comprehensive (loss) income	(907		)	1,096
Total stockholders’ equity	147,782			156,489
Total liabilities and stockholders’ equity	$	726,962		$	783,587

* These balances include certain assets and liabilities of variable interest entities (“VIEs”) that can only be used to settle the liabilities of that respective VIE. All assets of the Company are pledged as security for the Company’s outstanding debt, including debt held by the VIEs.

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Non-GAAP Financial Measures

This press release and the attached financial tables contain certain non-GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA margin, Adjusted net income, adjusted diluted earnings per share, combined loans receivable - principal, combined loans receivable and combined loan loss reserve.

Adjusted Earnings Measures

In addition to net (loss) income determined in accordance with GAAP, Elevate uses certain non-GAAP measures such as “Adjusted EBITDA”, "Adjusted EBITDA margin", "Adjusted net income", and "Adjusted diluted earnings per share", (collectively, "Adjusted Earnings Measures"), in assessing its operating performance. Elevate believes these non-GAAP measures are appropriate measures to be used in evaluating the performance of its business.

Elevate defines Adjusted EBITDA as net (loss) income excluding the impact of income tax expense, non-operating loss, impairment loss, foreign currency transaction (gain) loss associated with our UK operations, net interest expense, share-based compensation expense and depreciation and amortization expense. Elevate defines Adjusted EBITDA margin as Adjusted EBITDA divided by revenue.

Elevate defines Adjusted net income as net (loss) income excluding the impact of an impairment on goodwill and a contingent loss related to a legal matter (tax effected). Elevate defines Adjusted diluted earnings per share as Adjusted net income divided by Diluted weighted average shares outstanding.

Management believes that Adjusted Earnings Measures are useful supplemental measures to assist management and investors in analyzing the operating performance of the business and provide greater transparency into the results of operations of our core business. Management uses these non-GAAP financial measures frequently in its decision-making because it provides supplemental information that facilitates internal comparisons to the historical operating performance of prior periods and gives an additional indication of Elevate’s core operating performance. Elevate includes these non-GAAP financial measures in its earnings announcement in order to provide transparency to its investors and enable investors to better compare its operating performance with the operating performance of its competitors.

Adjusted Earnings Measures should not be considered as alternatives to net (loss) income or any other performance measure derived in accordance with GAAP. Management's use of Adjusted Earnings Measures has limitations as an analytical tool, and investors should not consider it in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of these limitations are:

• Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect expected cash capital expenditure requirements for such replacements or for new capital assets;

• Adjusted EBITDA does not reflect changes in, or cash requirements for, the Company's working capital needs; and

• Adjusted EBITDA does not reflect interest associated with notes payable used for funding customer loans, for other corporate purposes or tax payments that may represent a reduction in cash available to the Company.

Additionally, Elevate’s definition of Adjusted Earnings Measures may not be comparable to similarly titled measures reported by other companies.

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The following table presents a reconciliation of Adjusted EBITDA and Adjusted EBITDA margin to Elevate’s net (loss) income for the three months ended March 31, 2020 and 2019:

	Three Months Ended   March 31,
(Dollars in thousands)	2020			2019
Net (loss) income	$	(4,911	)	$	13,358
Adjustments:
Net interest expense	14,195			19,219
Share-based compensation	2,777			2,435
Foreign currency transaction loss (gain)	812			(613		)
Depreciation and amortization	4,797			4,266
Impairment loss	9,251			—
Non-operating loss	4,263			—
Income tax expense	2,072			6,015
Adjusted EBITDA	$	33,256		$	44,680
Adjusted EBITDA margin	18.7		%	23.6		%

Adjusted net (loss) income and adjusted diluted earnings per share

For the three months ended March 31, 2020, the Company recognized $9.3 million of impairment charges on goodwill in Impairment loss and $4.3 million of charges related to a contingent loss related to a legal matter in Non-operating loss. The following table presents a reconciliation of net (loss) income and diluted (loss) earnings per share to Adjusted net income and Adjusted diluted earnings per share, which excludes the impact of the contingent loss.

	Three Months Ended   March 31,
(Dollars in thousands except per share amounts)	2020			2019
Net (loss) income	$	(4,911	)	$	13,358
Impact of impairment loss (1)	9,251			—
Impact of contingent loss related to a legal matter	4,263			—
Cumulative tax effect of adjustments	(1,006		)	—
Adjusted net income	$	7,597		$	13,358
Diluted (loss) earnings per share	$	(0.11	)	$	0.30
Impact of impairment loss (1)	0.21			—
Impact of contingent loss related to a legal matter	0.09			—
Cumulative tax effect of adjustments	(0.02		)	—
Adjusted diluted earnings per share	$	0.17		$	0.30
Diluted weighted average shares outstanding	43,161,716			43,875,410
Effect of potentially dilutive shares outstanding (2)	470,021			—
Adjusted diluted weighted average shares outstanding	43,631,737			43,875,410

(1) No tax effect as impairment loss relates to UK goodwill.

(2) Represents potentially dilutive shares that had not been included in the Company's quarter-ended March 31, 2020 diluted weighted average shares outstanding as the Company is in a net loss position under U.S. GAAP. Including these shares would have been anti-dilutive when in a net loss position.

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Supplemental Schedules

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Revenue by Product

	Three Months Ended March 31, 2020
(Dollars in thousands)	Rise (US)(1)			Elastic (US)(2)			Total Domestic			Sunny (UK)			Total
Average combined loans receivable – principal(3)	$	339,264		$	243,906		$	583,170		$	30,415		$	613,585
Effective APR	123		%	97		%	112		%	198		%	116		%
Finance charges	$	103,505		$	58,573		$	162,078		$	14,971		$	177,049
Other	99			289			388			18			406
Total revenue	$	103,604		$	58,862		$	162,466		$	14,989		$	177,455
	Three Months Ended March 31, 2019
(Dollars in thousands)	Rise (US)(1)			Elastic (US)(2)			Total Domestic			Sunny (UK)			Total
Average combined loans receivable – principal(3)	$	290,450		$	266,396		$	556,846		$	52,346		$	609,192
Effective APR	132		%	99		%	116		%	228		%	126		%
Finance charges	$	94,885		$	64,733		$	159,618		$	29,371		$	188,989
Other	351			96			447			68			515
Total revenue	$	95,236		$	64,829		$	160,065		$	29,439		$	189,504

(1) Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

(2) Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.

(3) Average combined loans receivable - principal is calculated using daily principal balances. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.

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Loan Loss Reserve by Product

	Three Months Ended March 31, 2020
(Dollars in thousands)	Rise (US)			Elastic (US)(1)			Total Domestic			Sunny (UK)			Total
Combined loan loss reserve(2):
Beginning balance	$	52,099		$	29,893		$	81,992		$	7,083		$	89,075
Net charge-offs	(54,961		)	(27,846		)	(82,807		)	(5,257		)	(88,064		)
Provision for loan losses	54,569			24,006			78,575			4,178			82,753
Effect of foreign currency	—			—			—			(377		)	(377		)
Ending balance	$	51,707		$	26,053		$	77,760		$	5,627		$	83,387
Combined loans receivable(2)(3)	$	346,212		$	240,048		$	586,260		$	26,546		$	612,806
Combined loan loss reserve as a percentage of ending combined loans receivable	15		%	11		%	13		%	21		%	14		%
Net charge-offs as a percentage of revenues	53		%	47		%	51		%	35		%	50		%
Provision for loan losses as a percentage of revenues	53		%	41		%	48		%	28		%	47		%

	Three Months Ended March 31, 2019
(Dollars in thousands)	Rise (US)			Elastic (US)(1)			Total Domestic			Sunny (UK)			Total
Combined loan loss reserve(2):
Beginning balance	$	50,597		$	36,050		$	86,647		$	9,405		$	96,052
Net charge-offs	(57,040		)	(37,271		)	(94,311		)	(9,674		)	(103,985		)
Provision for loan losses	45,793			29,562			75,355			12,076			87,431
Effect of foreign currency	—			—			—			201			201
Ending balance	$	39,350		$	28,341		$	67,691		$	12,008		$	79,699
Combined loans receivable(2)(3)	$	298,759		$	256,618		$	555,377		$	54,409		$	609,786
Combined loan loss reserve as a percentage of ending combined loans receivable	13		%	11		%	12		%	22		%	13		%
Net charge-offs as a percentage of revenues	60		%	57		%	59		%	33		%	55		%
Provision for loan losses as a percentage of revenues	48		%	46		%	47		%	41		%	46		%

(1) Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.

(2 Not a financial measure prepared in accordance with GAAP. See the "Combined Loan Information" section for a reconciliation of this non-GAAP measure to the most comparable GAAP measure.

(3) Includes loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

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Customer Loan Data by Product

	Three Months Ended March 31, 2020
	Rise (US)			Elastic (US)(1)			Total Domestic			Sunny (UK)			Total
Beginning number of combined loans outstanding	152,435			149,524			301,959			72,525			374,484
New customer loans originated	24,413			11,337			35,750			10,840			46,590
Former customer loans originated	16,556			131			16,687			—			16,687
Attrition	(50,771		)	(22,139		)	(72,910		)	(26,436		)	(99,346		)
Ending number of combined loans outstanding	142,633			138,853			281,486			56,929			338,415
Customer acquisition cost	$	309		$	303		$	307		$	102		$	259
Average customer loan balance	$	2,269		$	1,656		$	1,966		$	425		$	1,707

	Three Months Ended March 31, 2019
	Rise (US)			Elastic (US)(1)			Total Domestic			Sunny (UK)			Total
Beginning number of combined loans outstanding	142,758			166,397			309,155			89,449			398,604
New customer loans originated	17,365			4,838			22,203			28,273			50,476
Former customer loans originated	17,791			9			17,800			—			17,800
Attrition	(52,893		)	(25,484		)	(78,377		)	(23,824		)	(102,201		)
Ending number of combined loans outstanding	125,021			145,760			270,781			93,898			364,679
Customer acquisition cost	$	333		$	294		$	324		$	140		$	221
Average customer loan balance	$	2,241		$	1,685		$	1,941		$	527		$	1,577

(1) Includes immaterial balances related to the Today Card, which expanded its test launch in November 2018.

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Combined Loan Information

The Elastic line of credit product is originated by a third-party lender, Republic Bank, which initially provides all of the funding for that product. Republic Bank retains 10% of the balances of all of the loans originated and sells a 90% loan participation in the Elastic lines of credit to a third party SPV, Elastic SPV, Ltd. Elevate is required to consolidate Elastic SPV, Ltd. as a variable interest entity under GAAP and the condensed consolidated financial statements include revenue, losses and loans receivable related to the 90% of Elastic lines of credit originated by Republic Bank and sold to Elastic SPV, Ltd.

Beginning in the fourth quarter of 2018, the Company also licensed its Rise installment loan brand to a third-party lender, FinWise Bank, which originates Rise installment loans in eighteen states. FinWise Bank initially provides all of the funding and retains a percentage of the balances of all of the loans originated and sells the remaining loan participation in those Rise installment loans to a third party SPV, EF SPV, Ltd. Prior to August 1, 2019, FinWise Bank retained 5% of the balances, and sold a 95% participation to EF SPV, Ltd. Starting August 1, 2019, the participation percentage changed to 96%. Elevate is required to consolidate EF SPV, Ltd. as a variable interest entity under GAAP and the condensed consolidated financial statements include revenue, losses and loans receivable related to the 96% of Rise installment loans originated by FinWise Bank and sold to EF SPV, Ltd.

Elevate defines combined loans receivable - principal as loans owned by the Company plus loans originated and owned by third-party lenders pursuant to our CSO programs. In Texas, the Company does not make Rise loans directly, but rather acts as a Credit Services Organization (which is also known as a Credit Access Business), or, “CSO,” and the loans are originated by an unaffiliated third party. There are no new loan originations in Ohio commencing in April 2019, but the Company continues to have obligations as the CSO until the wind-down of this portfolio is complete. Elevate defines combined loan loss reserve as the loan loss reserve for loans owned by the Company plus the loan loss reserve for loans originated and owned by third-party lenders and guaranteed by the Company. The information presented in the tables below on a combined basis are non-GAAP measures based on a combined portfolio of loans, which includes the total amount of outstanding loans receivable that the Company owns and that are on the Company's condensed consolidated balance sheets plus outstanding loans receivable originated and owned by third parties that the Company guarantees pursuant to CSO programs in which the Company participates.

The Company believes these non-GAAP measures provide investors with important information needed to evaluate the magnitude of potential loan losses and the opportunity for revenue performance of the combined loan portfolio on an aggregate basis. The Company also believes that the comparison of the combined amounts from period to period is more meaningful than comparing only the amounts reflected on the Company's condensed consolidated balance sheets since both revenues and cost of sales as reflected in the Company's condensed consolidated financial statements are impacted by the aggregate amount of loans the Company owns and those CSO loans the Company guarantees.

The Company's use of total combined loans and fees receivable has limitations as an analytical tool, and investors should not consider it in isolation or as a substitute for analysis of the Company's results as reported under GAAP. Some of these limitations are:

• Rise CSO loans are originated and owned by a third-party lender; and

• Rise CSO loans are funded by a third-party lender and are not part of the VPC Facility.

As of each of the period ends indicated, the following table presents a reconciliation of:

• Loans receivable, net, Company owned (which reconciles to the Company's condensed consolidated balance sheets included elsewhere in this press release);

• Loans receivable, net, guaranteed by the Company;

• Combined loans receivable (which the Company uses as a non-GAAP measure); and

• Combined loan loss reserve (which the Company uses as a non-GAAP measure).

13

	2019												2020
(Dollars in thousands)	March 31			June 30			September 30			December 31			March 31
Company Owned Loans:
Loans receivable – principal, current, company owned	$	491,208		$	523,785		$	543,565		$	559,169		$	506,408
Loans receivable – principal, past due, company owned	55,286			55,711			65,824			63,413			58,119
Loans receivable – principal, total, company owned	546,494			579,496			609,389			622,582			564,527
Loans receivable – finance charges, company owned	32,491			31,805			35,702			38,091			33,959
Loans receivable – company owned	578,985			611,301			645,091			660,673			598,486
Allowance for loan losses on loans receivable, company owned	(76,457		)	(75,896		)	(89,667		)	(86,996		)	(81,816		)
Loans receivable, net, company owned	$	502,528		$	535,405		$	555,424		$	573,677		$	516,670
Third Party Loans Guaranteed by the Company:
Loans receivable – principal, current, guaranteed by company	$	27,941		$	21,099		$	18,633		$	17,474		$	12,606
Loans receivable – principal, past due, guaranteed by company	696			596			697			723			564
Loans receivable – principal, total, guaranteed by company(1)	28,637			21,695			19,330			18,197			13,170
Loans receivable – finance charges, guaranteed by company(2)	2,164			1,676			1,553			1,395			1,150
Loans receivable – guaranteed by company	30,801			23,371			20,883			19,592			14,320
Liability for losses on loans receivable, guaranteed by company	(3,242		)	(1,983		)	(1,972		)	(2,079		)	(1,571		)
Loans receivable, net, guaranteed by company(3)	$	27,559		$	21,388		$	18,911		$	17,513		$	12,749
Combined Loans Receivable(3):
Combined loans receivable – principal, current	$	519,149		$	544,884		$	562,198		$	576,643		$	519,014
Combined loans receivable – principal, past due	55,982			56,307			66,521			64,136			58,683
Combined loans receivable – principal	575,131			601,191			628,719			640,779			577,697
Combined loans receivable – finance charges	34,655			33,481			37,255			39,486			35,109
Combined loans receivable	$	609,786		$	634,672		$	665,974		$	680,265		$	612,806
Combined Loan Loss Reserve(3):
Allowance for loan losses on loans receivable, company owned	$	(76,457	)	$	(75,896	)	$	(89,667	)	$	(86,996	)	$	(81,816	)
Liability for losses on loans receivable, guaranteed by company	(3,242		)	(1,983		)	(1,972		)	(2,079		)	(1,571		)
Combined loan loss reserve	$	(79,699	)	$	(77,879	)	$	(91,639	)	$	(89,075	)	$	(83,387	)
Combined loans receivable – principal, past due(3)	$	55,982		$	56,307		$	66,521		$	64,136		$	58,683
Combined loans receivable – principal(3)	575,131			601,191			628,719			640,779			577,697
Percentage past due	10		%	9		%	11		%	10		%	10		%
Combined loan loss reserve as a percentage of combined loans receivable(3)(4)	13		%	12		%	14		%	13		%	14		%
Allowance for loan losses as a percentage of loans receivable – company owned	13		%	12		%	14		%	13		%	14		%

(1) Represents loans originated by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

(2) Represents finance charges earned by third-party lenders through the CSO programs, which are not included in the Company's condensed consolidated financial statements.

(3) Non-GAAP measure.

(4) Combined loan loss reserve as a percentage of combined loans receivable is determined using period-end balances.

14

EX-99.2

First Quarter 2020 Earnings Call May 2020

Forward-Looking Statements This presentation and responses to various questions contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. The forward-looking statements present our current expectations and projections relating to our business, financial condition and results of operations, and do not refer to historical or current facts. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “likely” and other words and terms of similar meaning. The forward-looking statements include statements regarding: our expectations regarding the impact of COVID-19 on our business, customers, results of operations and financial condition, including on loan originations, demand for our products, marketing expense and net charge-offs; our expectations regarding the cumulative loss rate as a percentage of originations for the 2019 and 2020 vintages; our expectations with respect to our liquidity position and requirements for additional debt to fund loans; our expectations with respect to our stock repurchase plan; and the cost of customer acquisition, new customer originations, and the efficacy and cost of our marketing efforts. Forward‐looking statements involve certain risks and uncertainties, and actual results may differ materially from those discussed in any such statement. These risks and uncertainties include, but are not limited to: the effect of the COVID-19 pandemic and various policies being implemented to prevent its spread on the Company’s business, financial condition and results of operations; the Company’s limited operating history in an evolving industry; the Company’s ability to grow revenue and maintain or achieve consistent profitability in the future; new laws and regulations in the consumer lending industry in many jurisdictions that could restrict the consumer lending products and services the Company offers, impose additional compliance costs on the Company, render the Company’s current operations unprofitable or even prohibit the Company’s current operations; scrutiny by regulators and payment processors of certain online lenders’ access to the Automated Clearing House system to disburse and collect loan proceeds and repayments; a lack of sufficient debt financing at acceptable prices or disruptions in the credit markets; the impact of competition in our industry and innovation by our competitors; our ability to prevent security breaches, disruption in service and comparable events that could compromise the personal and confidential information held in our data systems, reduce the attractiveness of our platform or adversely impact our ability to service loans; and other risks related to litigation, compliance and regulation. Additional factors that could cause actual results to differ are discussed under the heading "Risk Factors" and in other sections of the most recent Annual Report on Form 10-K; most recent Form 10-Q and in the Company's other current and periodic reports filed from time to time with the SEC. All written and oral forward-looking statements attributable to us, or persons acting on our behalf, are expressly qualified in their entirety by the cautionary statements regarding risks and uncertainties that are included in our public communications. You should evaluate all forward-looking statements made in this presentation in the context of these risks and uncertainties. Neither we nor any of our respective agents, employees or advisors intend or have any duty or obligation to supplement, amend, update or revise any of the forward-looking statements contained in this presentation. This presentation also contains estimates and other statistical data made by independent parties and by us relating to market size and growth and other data about our industry. This data involves a number of assumptions and limitations, and you are cautioned not to give undue weight to such estimates. Neither we nor any other person makes any representation as to the accuracy or completeness of such data or undertakes any obligation to update such data after the date of this presentation. In addition, projections, assumptions and estimates of our future performance and the future performance of the markets in which we operate are necessarily subject to a high degree of uncertainty and risk. The information and opinions contained in this presentation are provided as of the date of this presentation and are subject to change without notice. This presentation has not been approved by any regulatory or supervisory agency. See Appendix for additional information and definitions. 2

Elevate is reinventing non-prime credit with online products that provide financial relief today, and help people build a brighter financial future. We’ve originated $8.4 billion to 2.5 million customers1 to date and have saved them more than $7.0 billion over payday loans2 33

First Quarter 2020 Summary • Net revenue increased 4.5% year-over-year to $89.4 million1 • Adjusted net income of $7.6 million2 • 18.7% Adjusted EBITDA margin3 Net revenue, Adjusted net income and Adjusted EBITDA margin are non-GAAP financial measures. See appendix for a reconciliation to a GAAP measure. 4

COVID-19 Impact Operational Customer Credit • Employees safely work • Existing brand features • Consumers exhibiting from home restraint – No late or NSF fees • Reduced loan originations • 100% online – Payment flexibility • Decrease in demand and • No interruption in • Additional features customer loan fundings utilization or payments – 30 - 60 day extension forbearance at no cost • Increase in April ad hoc • Outsourced customer payments – Options to restructure support and collections terms and rate redundancy • Community support 5

Utilization and Deferrals Delinquent 10.9% RiseR iDeferralse Deferral BreakoutBreakout 3 100% Deferral 10.5% 90% 80% 70% 58% 59% Total Rise 60% 66% 63% 72% 69% 69% 67% 70% 66% Outstanding 60% 74% 50% Status as of 40% April 30, 20201,3 Current 78.6% 30% 20% 10% 19% 19% 21% 23% 21% 21% 22% 19% 16% 12% 14% 16% 0% Feb 02 Feb 09 Feb 16 Feb 23 Mar 01 Mar 08 Mar 15 Mar 22 Mar 29 Apr 05 Apr 12 Apr 19 Deliquent Deferral Current Default Additional Deferrral Successful Payment Default 2,3 Delinquent 8.0% ElasticElast Initialic Initia land and MMultiulti-D-Drawsraws by wbyee weekk (in m (inillio nmillions)s) Deferral 6.6% $12.0 Total Elastic $10.0 Outstanding $8.0 Status as of $6.0 1,3 April 30, 2020 $4.0 Current 85.4% $2.0 $0.0 9 5 2 9 6 2 9 6 3 1 8 5 2 9 5 2 9 6 2 0 1 1 2 0 0 1 2 0 0 1 2 2 0 1 1 2 c b b b b r r r r r r r r r e an an an an e e e e a a a a a p p p p D J J J J F F F F M M M M M A A A A Deliquent Deferral Current Multi Draw Amount Initial Draw Amount 6

Non-Prime Day-to-Day Expenses 1 15% more non- prime say daily expenses are less manageable than pre-COVID averages 50% more prime say daily expenses are less manageable than pre-COVID averages More manageable Less manageable “Overall, compared to a year ago, are your day-to-day expenses more manageable, about the same, or less manageable?” CNMC Non-prime Tracker, April 2020 – Marketing Analytics 7

2020 Outlook • Withdrawing 2020 guidance • Uncertainty surrounding COVID-19 • Timing of state quarantine easing • Expect increase in charge-offs • Encouraged by consumer behavior to date but higher charge-offs expected • Lower origination growth • Tighter near-term risk parameters • Heavier reliance on bank-level cash flow data • Lower marketing expense 8

Key Financial Measures ($ in millions) Ending Combined Loans Revenue 1 Receivables - Principal $649 $618 $641 $575 $578 $787 $747 $481 $673 $580 $356 $434 $202 $274 $190 $177 2014 2015 2016 2017 2018 2019 1Q19 1Q20 2014 2015 2016 2017 2018 2019 1Q19 1Q20 Adjusted EBITDA2 Adjusted Net Income / (Loss) 3 $139 $32 $116 $87 $13 $13 $8 $60 $6 $45 $33 As adjusted As adjusted $19 (-$20) (-$22) (-$55) (-$47) 2014 2015 2016 2017 2018 2019 1Q19 1Q20 2014 2015 2016 2017 2018 2019 1Q19 1Q20 Ending combined loans receivable – principal, Adjusted EBITDA and Adjusted Net Income are non-GAAP financial measures. See appendix for a reconciliation to a GAAP measure. 9

Credit Quality and Customer Acquisition Cost Cumulative principal loss rates as a percentage of Customer Acquisition Cost originations by loan vintage 35% $325 30% $300 $297 25% $275 $255 $256 $259 20% 2017 $250 2018 $245 2019 $235 $237 15% $225 $207 10% $200 5% $175 0% $150 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 2013 2014 2015 2016 2017 2018 2019 1Q20 Months since origination CAC Top Target Range $300 Bottom Target Range $250 2013 2014 2015 2016 2017 2018 2019 The 2019 vintage is not yet fully mature from a loss perspective. 10

Margin Profile % of Gross Revenues 2015 2016 2017 2018 2019 1Q 2019 1Q 2020 Gross Revenue 100% 100% 100% 100% 100% 100% 100% Loan Loss Provision 54% 55% 53% 52% 49% 46% 47% Direct Marketing and 18% 14% 14% 13% 11% 9% 11% Other Cost of Sales Gross Margin 29% 31% 33% 35% 40% 45% 42% Operating Expenses 25% 21% 20% 20% 21% 21% 23% Adjusted EBITDA 1 4% 10% 13% 15% 19% 24% 19% Margin Adjusted EBITDA margin is a non-GAAP financial measure. See Appendix for a reconciliation to GAAP measure. 11

Liquidity and Capital • Over $100 million of cash at March 31, 2020 • No expectation of needing additional debt to fund loans • Almost all debt matures in 2024 (only $18 million due in 2021) • In compliance with all covenants at March 31, 2020 • Stock repurchase plan still in effect 12

In Summary Differentiated model and customer focus 100% online and market leading customer assistance Profitable and free cash flow engine Strong adjusted EBITDA margin profile and high free cash flow conversion Strong liquidity and capital Over $100 million of cash and stock repurchase plan still in effect Significant addressable market opportunity Over 160 million American and UK non-prime consumers Deep understanding of non-prime consumers Center for the New Middle Class, leader in non-prime consumer insights 13

We believe everyone deserves a lift. 1414

Appendix 15

Footnotes Page 3: 1 Originations and customers from 2002-March 2020, attributable to the combined current and predecessor direct and branded products. 2 For the period from 2013 to March 31, 2020. Based on the average effective APR of 116% for the three months ended March 31, 2020. This estimate, which has not been independently confirmed, is based on our internal comparison of revenues from our combined loan portfolio and the same portfolio with an APR of 400%, which is the approximate average APR for a payday loan according to the Consumer Financial Protection Bureau, or the "CFPB.“ Page 4: 1 Net revenue represents gross revenues less net charge-offs. 2 2020 first quarter adjusted net income of $7.6 million is not a financial measure prepared in accordance with GAAP. Adjusted net income for first quarter 2020 represents our $4.9 million net loss for the three months ended March 31, 2020, adjusted to exclude the impact of a $4.3 million non-operating loss related to a legal matter, a $9.3 million goodwill impairment loss, and a ($1.1) million tax-effected benefit of these adjustments. 3 Adjusted EBITDA margin is not a financial measure prepared in accordance with GAAP. Adjusted EBITDA margin is defined as Adjusted EBITDA divided by revenue. Adjusted EBITDA represents our net income (loss), adjusted to exclude: net interest expense primarily associated with notes payable under the VPC Facility, EF SPV Facility, and ESPV Facility used to fund or purchase loans; foreign currency gains and losses associated with our UK operations; depreciation and amortization expense on fixed assets and intangible assets; loss on discontinued operations; non-operating income (loss); goodwill impairment loss; share-based compensation expense and income tax expense (benefit). See the Appendix for a reconciliation to GAAP net income (loss). Page 6: 1 Outstandings for Rise and Elastic represent Ending combined loans-receivable – principal. 2 Elastic Initial and Multi-Draws represent principal originations. 3 Rise outstanding balances, Elastic outstanding balances, Rise deferral breakout, and Elastic Initial and Multi-Draws are all Elevate and bank produced reports as of April 30, 2020. Page 7: 1 Elevate and Center for the New Middle Class Non-Prime Tracker Data. “Overall, compared to a year ago, are your day-to-day expenses more manageable, about the same, or less manageable?” April 2020 – Marketing Analytics. Page 9: 1 Ending combined loans receivable - principal is a non-GAAP financial measure. See appendix for a reconciliation to a GAAP measure. 2 Adjusted EBITDA is not a financial measure prepared in accordance with GAAP. Adjusted EBITDA represents our net income (loss), adjusted to exclude: net interest expense primarily associated with notes payable under the VPC Facility, EF SPV Facility, and ESPV Facility used to fund or purchase loans; foreign currency gains and losses associated with our UK operations; depreciation and amortization expense on fixed assets and intangible assets; non-operating income (loss); goodwill impairment loss; share-based compensation expense and income tax expense (benefit). See the Appendix for a reconciliation to GAAP net income (loss). 3 2017 adjusted net income of $5.5 million is not a financial measure prepared in accordance with GAAP. Adjusted net income for 2017 represents our $6.9 million net loss for the year ended December 31, 2017, adjusted to exclude the impact of $12.5 million in tax expense incurred during the fourth quarter of 2017 due to the enactment of the Tax Cuts and Jobs Act. Q1 2020 adjusted net income of $7.6 million is not a financial measure prepared in accordance with GAAP. Adjusted net income for Q1 2020 represents our Q1 2020 net loss of $4.9 million adjusted to exclude the impact of a $4.3 million non-operating loss related to a legal matter, a $9.3 million loss on goodwill impairment and a ($1.1) million tax-effected benefit of these adjustments. Page 11: 1 Adjusted EBITDA margin is not a financial measure prepared in accordance with GAAP. Adjusted EBITDA margin is defined as Adjusted EBITDA divided by revenue. Adjusted EBITDA represents our net income (loss), adjusted to exclude: net interest expense primarily associated with notes payable under the VPC Facility, EF SPV Facility, and ESPV Facility used to fund or purchase loans; foreign currency gains and losses associated with our UK operations; depreciation and amortization expense on fixed assets and intangible assets; loss on discontinued operations; non-operating income (loss); goodwill impairment loss; share-based compensation expense and income tax expense (benefit). See the Appendix for a reconciliation to GAAP net income (loss). 16

Non-GAAP financials reconciliation Adjusted EBITDA Reconciliation Three months ended For the years ended December 31, March 31, ($mm) 2019 2018 2017 2016 2015 2014 2013 2020 2019 Net income (loss) $ 32 13 (7) (22) (20) (55) $ (45) $ (5) 13 Adjustments: Net interest expense 67 79 73 64 37 13 - 14 19 Share-based compensation 10 8 6 2 1 1 - 3 3 Foreign currency transaction (gain) loss - 2 (3) 9 2 1 - 1 - Depreciation and amortization 17 13 10 11 9 8 5 5 4 Impairment loss - - - - - - - 9 - Non-operating expense (income) 1 - (2) - (6) - (1) 4 - Income tax expense (benefit) 12 1 10 (3) (5) (21) (9) 2 6 Loss on discontinued operations - - - - - - 2 - - Adjusted EBITDA $ 139 116 87 60 19 (53) $ (47) $ 33 45 Adjusted EBITDA Margin 19% 15% 13% 10% 4% -19% -65% 19% 24% Adjusted EBITDA is a non-GAAP financial measure. The Company’s Adjusted EBITDA guidance does not include certain charges and costs. The adjustments in future periods are generally expected to be similar to the kinds of charges and costs excluded from Adjusted EBITDA in prior periods, such as the impact of income tax benefit or expense, non-operating income, foreign currency transaction gain or loss associated with our UK operations, net interest expense, goodwill impairment loss, share-based compensation expense, and depreciation and amortization expense, among others. The Company is not able to provide a reconciliation of the Company’s non-GAAP financial guidance to the corresponding GAAP measure without unreasonable effort because of the uncertainty and variability of the nature and amount of these future charges and costs. 17

Combined loans reconciliation Combined Loan Adjustment Summary (dollars in thousands) Mar 31, 2020 Dec 31, 2019 Sep 30, 2019 Jun 30, 2019 Mar 31, 2019 Company Owned Loans Loans receivable - principal, current, company owned 506,408 559,169 543,565 523,785 491,208 Loans receivable - principal, past due, company owned 58,119 63,413 65,824 55,711 55,286 Loans receivable - principal, total, company owned 564,527 622,582 609,389 579,496 546,494 Loans receivable - finance charges, company owned 33,959 38,091 35,702 31,805 32,491 Loans receivable - company owned 598,486 660,673 645,091 611,301 578,985 Allowance for loan losses on loans receivable, company owned (81,816) (86,996) (89,667) (75,896) (76,457) Loans receivable, net, company owned 516,670 573,677 555,424 535,405 502,528 Third Party Loans Company Guaranteed Loans receivable - principal, current, guaranteed by company 12,606 17,474 18,633 21,099 27,941 Loans receivable - principal, past due, guaranteed by company 564 723 697 596 696 Loans receivable - principal, total, guaranteed by company1 13,170 18,197 19,330 21,695 28,637 Loans receivable - finance charges, guaranteed by company2 1,150 1,395 1,553 1,676 2,164 Loans receivable - guaranteed by company 14,320 19,592 20,883 23,371 30,801 Liability for losses on loans receivable, guaranteed by company (1,571) (2,079) (1,972) (1,983) (3,242) Loans receivable, net, guaranteed by company2 12,749 17,513 18,911 21,388 27,559 1 Represents loans originated by third-party lenders through the CSO programs, which are not included in our financial statements. 2 Represents finance charges earned by third-party lenders through CSO programs, which are not included in our financial statements. 3 Non-GAAP measure. . 18

Combined loans reconciliation (continued) Combined Loan Adjustment Summary (dollars in thousands) Mar 31, 2020 Dec 31, 2019 Sep 30, 2019 Jun 30, 2019 Mar 31, 2019 Combined Loans Receivable3 Combined loans receivable - principal, current 519,014 576,643 562,198 544,884 519,149 Combined loans receivable - principal, past due 58,683 64,136 66,521 56,307 55,982 Combined loans receivable - principal 577,697 640,779 628,719 601,191 575,131 Combined loans receivable - finance charges 35,109 39,486 37,255 33,481 34,655 Combined loans receivable 612,806 680,265 665,974 634,672 609,786 Combined Loan Loss Reserve3 Allowance for loan losses on loans receivable, company owned (81,816) (86,996) (89,667) (75,896) (76,457) Liability for losses on loans receivable, guaranteed by company (1,571) (2,079) (1,972) (1,983) (3,242) Combined loan loss reserve (83,387) (89,075) (91,639) (77,879) (79,699) 1 Represents loans originated by third-party lenders through the CSO programs, which are not included in our financial statements. 2 Represents finance charges earned by third-party lenders through CSO programs, which are not included in our financial statements. 3 Non-GAAP measure. . 19

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