UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

___________________________________________

SCHEDULE 14A INFORMATION

Proxy Statement Pursuant to Section 14(a) of the

Securities Exchange Act of 1934 (Amendment No. )

___________________________________________

Filed by the Registrant ☒         Filed by a Party other than the Registrant ☐

Check the appropriate box:

☒ Preliminary Proxy Statement

☐ Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2))

☐ Definitive Proxy Statement

☐ Definitive Additional Materials

☐ Soliciting Material under §240.14a-12

TOAST, INC.

(Name of Registrant as Specified in Its Charter)

(Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check all boxes that apply):

☒ No fee required.

☐ Fee paid previously with preliminary materials.

☐ Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules 14a-6(i)(1) and 0-11

PRELIMINARY PROXY STATEMENT - SUBJECT TO COMPLETION

Toast, Inc.

333 Summer Street

Boston, MA 02210

NOTICE OF 2024 ANNUAL MEETING OF STOCKHOLDERS TO BE HELD ON JUNE 6, 2024

Dear Toast Stockholder:

We are pleased to invite you to attend the 2024 Annual Meeting of Stockholders (the “Annual Meeting”) of Toast, Inc. (“Toast”) to be held on June 6, 2024 at 2:30 p.m. Eastern Time, virtually, via a live audio webcast. You will be able to attend and participate in the Annual Meeting online by visiting http://www.virtualshareholdermeeting.com/TOST2024, where you will be able to vote electronically and submit questions. You will need the 16-digit control number on your proxy card to attend the Annual Meeting. You will not be able to attend the Annual Meeting in person.

We are holding the Annual Meeting for stockholders to consider and vote on the following matters, which are more fully described in the accompanying proxy statement:

1.    To elect Stephen Fredette, Aman Narang, and Deval L. Patrick as Class III Directors to serve until the 2027 annual meeting of stockholders, and until their respective successors are duly elected and qualified, subject to their earlier resignation or removal;

2.    To ratify the appointment of Ernst & Young LLP as our independent registered public accounting firm for the fiscal year ending December 31, 2024;

3.    To approve, on an advisory (non-binding) basis, the compensation of our named executive officers;

4.    To approve an amendment to our Amended and Restated Certification of Incorporation to limit the liability of certain officers of the Company as permitted by Delaware law; and

5.    To transact any other business that properly comes before the Annual Meeting (including any adjournments, continuations and postponements thereof).

Our board of directors recommends that you vote “FOR” the director nominees named in Proposal One, “FOR” the ratification of the appointment of Ernst & Young LLP as our independent registered public accounting firm as described in Proposal Two, “FOR” the approval, on an advisory basis, of the compensation of our named executive officers as described in Proposal Three and “FOR” the approval of the amendment of our Amended and Restated Certificate of Incorporation to limit the liability of certain officers of the Company as permitted by Delaware law as described in Proposal Four.

We have elected to provide access to our Annual Meeting materials, which include the proxy statement for our Annual Meeting (the “Proxy Statement”) accompanying this notice, in lieu of mailing printed copies.

On or about April     , 2024, we expect to mail to our stockholders a Notice of Internet Availability of Proxy Materials (the “Notice”) containing instructions on how to access the Proxy Statement and our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the “2023 Annual Report”). The Notice provides instructions on how to vote online or by telephone and includes instructions on how to receive a paper copy of proxy materials by mail. This Proxy Statement and our 2023 Annual Report can

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be accessed directly at the Internet address www.proxyvote.com using the control number located on the Notice, on your proxy card or in the instructions that accompanied your proxy materials.

Only stockholders of record at the close of business on April 10, 2024 are entitled to notice of and to vote at the Annual Meeting as set forth in the Proxy Statement.

Your vote is important. Whether or not you plan to attend the Annual Meeting online, please ensure that your shares are voted at the Annual Meeting by signing and returning a proxy card or by using our Internet or toll-free telephonic voting system, or, if you request to receive paper copies of these materials by mail, by returning your completed proxy card in the pre-addressed, postage-paid return envelope. If you attend the Annual Meeting online, you may vote during the meeting even if you have previously returned a proxy. If, for any reason, you desire to revoke or change your proxy, you may do so at any time before it is exercised, such that submitting your proxy now will not prevent you from voting your shares at the Annual Meeting. The proxy is solicited by the board of directors of Toast, Inc.

Thank you for your ongoing support of and continued interest in Toast.

Sincerely,

Aman Narang

Chief Executive Officer

April      , 2024

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TABLE OF CONTENTS

PROCEDURAL MATTERS	5
PROPOSAL ONE: ELECTION OF DIRECTORS	13
CORPORATE GOVERNANCE	17
PROPOSAL TWO: RATIFICATION OF APPOINTMENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM	28
REPORT OF THE AUDIT COMMITTEE OF THE BOARD OF DIRECTORS	30
PROPOSAL THREE: ADVISORY VOTE ON THE COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS	31
EXECUTIVE OFFICERS	32
EXECUTIVE COMPENSATION	33
COMPENSATION DISCUSSION AND ANALYSIS	33
EXECUTIVE COMPENSATION TABLES	48
CEO PAY RATIO	53
PAY VERSUS PERFORMANCE	54
EQUITY COMPENSATION PLAN INFORMATION	60
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT	61
CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS	65
PROPOSAL FOUR: AMENDMENT TO THE COMPANY’S AMENDED AND RESTATED CERTIFICATE OF INCORPORATION	66
OTHER MATTERS	69
PROXY CARD	70
APPENDIX A	72

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Toast, Inc.

333 Summer Street

Boston, MA 02210

PROXY STATEMENT

FOR THE 2024 ANNUAL MEETING OF STOCKHOLDERS TO BE HELD JUNE 6, 2024

PROCEDURAL MATTERS

Our board of directors (the “Board”) solicits your proxy on our behalf for the 2024 Annual Meeting of Stockholders (the “Annual Meeting”) and at any adjournment, continuation or postponement of the Annual Meeting for the purposes set forth in this proxy statement for our Annual Meeting (this “Proxy Statement”) and the accompanying notice of Annual Meeting. The Annual Meeting will be held on June 6, 2024 at 2:30 p.m. Eastern Time, virtually, via a live audio webcast. You will be able to attend the Annual Meeting, submit questions and vote online by visiting http://www.virtualshareholdermeeting.com/TOST2024. On or about April , 2024, a Notice of Internet Availability of Proxy Materials (the “Notice”) containing instructions on how to access this Proxy Statement and our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the “2023 Annual Report”, together with the Notice, the “proxy materials”) is being mailed to our stockholders that held shares of our Class A common stock or Class B common stock as of April 10, 2024.

In this Proxy Statement, the terms “Toast,” “the Company,” “we,” “us” and “our” refer to Toast, Inc. The mailing address of our principal executive offices is Toast, Inc., 333 Summer Street, Boston, MA 02210.

QUESTIONS AND ANSWERS

The information provided in the “question and answer” format below is for your convenience only and is merely a summary of the information contained in this Proxy Statement. You should read this entire Proxy Statement carefully. Information contained on, or that can be accessed through, our website is not intended to be incorporated by reference into this Proxy Statement, and references to our website address in this Proxy Statement are inactive textual references only.

What matters are being voted on at the Annual Meeting?

You will be voting on:

•The election of three Class III directors to serve until the 2027 annual meeting of stockholders or until their successors are duly elected and qualified; 

•A proposal to ratify the appointment of Ernst & Young LLP as our independent registered public accounting firm for our fiscal year ending December 31, 2024;

•A proposal to approve, on an advisory basis, the compensation of our named executive officers;

•A proposal to approve an amendment to our Amended and Restated Certification of Incorporation (our “Charter") to limit the liability of certain officers of the Company as permitted by Delaware law; and

•Any other business as may properly come before the Annual Meeting.

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How does the Board recommend I vote on these proposals?

Our Board recommends a vote:

•“FOR” the election of Stephen Fredette, Aman Narang, and Deval L. Patrick as Class III directors;

•“FOR” the ratification of the appointment of Ernst & Young LLP as our independent registered public accounting firm for our fiscal year ending December 31, 2024;

•“FOR” the approval, on an advisory basis, of the compensation of our named executive officers; and

•“FOR” the approval of an amendment to our Charter to limit the liability of certain officers of the Company as permitted by Delaware law.

Why are you holding a virtual meeting and how can stockholders participate?

We are excited to embrace the latest technology to provide ease of access, real-time communication and cost savings for our stockholders and our company. Hosting a virtual meeting provides easy access for our stockholders and facilitates participation because stockholders can participate from any location around the world.

To participate in our Annual Meeting, visit http://www.virtualshareholdermeeting.com/TOST2024 with your 16-digit control number included in the Notice, on your proxy card, or in the instructions that accompanied your proxy materials. We have structured our virtual meeting to provide stockholders the same rights as if the meeting were held in person, including the ability to vote shares electronically during the meeting and ask questions in accordance with the Rules of Conduct for the meeting.

Only stockholders with a valid control number will be allowed to ask questions. Questions relevant to the proposals being voted at the Annual Meeting will be taken live via the webcast and answered during the meeting as time allows, to emulate an in-person question and answer session. Our virtual meeting will be governed by our Rules of Conduct, which will be available on the virtual meeting platform in advance of the Annual Meeting. The Rules of Conduct will address the ability of stockholders to ask questions during the meeting, including rules on permissible topics, and rules for how questions and comments will be recognized and disclosed to meeting participants. If you have any technical difficulties or any questions regarding the virtual meeting website, please call the support team at the numbers listed on the log-in screen at the meeting website.

Who is entitled to vote?

Holders of our Class A common stock and Class B common stock as of the close of business on April 10, 2024, the record date for the Annual Meeting (the “Record Date”), may vote at the Annual Meeting. As of the Record Date, there were         shares of our Class A common stock outstanding and        shares of our Class B common stock outstanding. Stockholders are not permitted to cumulate votes with respect to the election of directors. Each share of Class A common stock is entitled to one vote and each share of Class B common stock is entitled to 10 votes. Our Class A common stock and Class B common stock are collectively referred to in this Proxy Statement as our “common stock.”

Registered Stockholders. If shares of our common stock are registered directly in your name with our transfer agent, you are considered the stockholder of record with respect to those shares and the Notice was provided to you directly by us. As the stockholder of record, you have the right to grant your voting proxy directly to the individuals listed on the proxy card or to vote live at the Annual Meeting. Throughout this Proxy Statement, we refer to these registered stockholders as “stockholders of record.”

Street Name Stockholders. If shares of our common stock are held on your behalf in a brokerage account or by a bank or other nominee, you are considered to be the beneficial owner of shares that are held in “street name,” and the Notice was forwarded to you by your broker or nominee, who is considered the stockholder of record with respect to those shares. As the beneficial owner, you have the right to direct your broker, bank or other nominee as to how to vote your shares. Beneficial owners are also

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invited to attend the Annual Meeting. However, since a beneficial owner is not the stockholder of record, you may not vote your shares of our common stock live at the Annual Meeting unless you follow your broker’s procedures for obtaining a legal proxy. If you request a printed copy of our proxy materials by mail, your broker, bank or other nominee will provide a voting instruction form for you to use. Throughout this Proxy Statement, we refer to stockholders who hold their shares through a broker, bank or other nominee as “street name stockholders.”

What do I need to be able to attend the Annual Meeting?

We will be hosting our Annual Meeting via live webcast only. Any stockholder can attend the Annual Meeting live online at http://www.virtualshareholdermeeting.com/TOST2024. The webcast will start at 2:30 p.m. Eastern Time on June 6, 2024. Stockholders may vote and ask questions while attending the Annual Meeting online. In order to be able to attend the Annual Meeting, you will need the 16-digit control number, which is located on your Notice or proxy card (if you received a printed copy of the proxy materials). Instructions on how to participate in the Annual Meeting are also posted online at www.proxyvote.com.

How many votes are needed for approval of each proposal?

Proposal One: The election of directors requires a plurality of the votes properly cast for the applicable nominee to be elected. “Plurality” means that the nominees who receive the largest number of votes cast “FOR” are elected as directors. You may vote “For” or “Withhold” on each of the nominees for election as a director. Shares voting “withheld” and broker non-votes will have no effect on this proposal.

Proposal Two: The ratification of the appointment of Ernst & Young LLP as our independent registered public accounting firm for our fiscal year ending December 31, 2024 requires the affirmative vote of a majority of the votes properly cast on this proposal. Proposal No. 2 is considered to be a discretionary item, and a brokerage firm will be able to vote on this proposal even if it does not receive instructions from stockholders. Abstentions and broker non-votes will have no effect on the outcome of the vote on this proposal.

Proposal Three: The approval, on an advisory basis, of the compensation of our named executive officers requires the affirmative vote of a majority of the votes properly cast on this proposal. Because this proposal is an advisory vote, the result will not be binding on our Board, our compensation committee, or us. Our Board and our compensation committee will consider the outcome of the vote when determining the compensation of our named executive officers. Abstentions and broker non-votes will have no effect on the outcome of the vote on this proposal.

Proposal Four: The approval of an amendment to our Charter to limit the liability of certain officers of the Company as permitted by Delaware law requires the affirmative vote of the majority of our outstanding shares of capital stock entitled to vote on this matter. Abstentions and broker non-votes will have the same effect as a vote “AGAINST.”

What is the quorum requirement?

A quorum is the minimum number of shares required to be present at the Annual Meeting to properly hold an annual meeting of stockholders and conduct business under our Third Amended and Restated Bylaws (our “Bylaws”) and Delaware law.

As of the Record Date, there were        shares of our Class A common stock outstanding and        shares of our Class B common stock outstanding. Each share of Class A common stock is entitled to one vote and each share of Class B common stock is entitled to 10 votes. The presence, in person or by remote communication, if applicable, or represented by proxy, of a majority of the voting power of all issued and outstanding shares of our common stock entitled to vote will constitute a quorum at the Annual Meeting. Shares present virtually during the Annual Meeting will be considered shares of common stock represented in person at the meeting. Abstentions, withheld votes and broker non-votes are counted as shares present and entitled to vote for purposes of determining a quorum.

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How do I vote?

If you are a stockholder of record, there are four ways to vote:

(1) By Internet (Before the Annual Meeting): You may vote over the Internet at www.proxyvote.com, 24 hours a day, seven days a week, until 11:59 p.m. Eastern Time on June 5, 2024. You will need the 16-digit control number included on your Notice or proxy card (if you received a printed copy of the proxy materials);

(2) By Telephone: You may vote by toll-free telephone at 1-800-690-6903, until 11:59 p.m. Eastern Time on June 5, 2024. You will need the 16-digit control number included on your Notice or proxy card (if you received a printed copy of the proxy materials);

(3) By Mail: If you received printed proxy materials, you may submit your vote by completing, signing and dating each proxy card received and returning it promptly in the postage-paid envelope we have provided or return it to Vote Processing, c/o Broadridge, 51 Mercedes Way, Edgewood, NY 11717. Proxies submitted by U.S. mail must be received before the start of the Annual Meeting; or

(4) By Internet (During the Annual Meeting): You may vote during the Annual Meeting by going to http://www.virtualshareholdermeeting.com/TOST2024. You will need the 16-digit control number included on your Notice or proxy card (if you received a printed copy of the proxy materials). If you previously voted via the Internet (or by telephone or mail), you will not limit your right to vote online at the Annual Meeting.

If you are a street name stockholder, please follow the instructions from your broker, bank or other nominee to vote by Internet, telephone or mail. Street name stockholders may not vote via the Internet at the Annual Meeting unless they receive a legal proxy from their respective brokers, banks or other nominees.

Can I change my vote?

Yes. If you are a stockholder of record, you can change your vote or revoke your proxy any time before the Annual Meeting by:

•notifying our Corporate Secretary, in writing, at Toast, Inc., 333 Summer Street, Boston, MA 02210 before the vote is counted;

•voting again using the telephone or Internet before 11:59 p.m. Eastern Time on June 5, 2024 (your latest telephone or Internet proxy is the one that will be counted); or

•attending the Annual Meeting online and voting virtually during the meeting. Simply logging into the Annual Meeting online will not, by itself, revoke your proxy.

If you are a street name stockholder, your broker, bank or nominee can provide you with instructions on how to change your vote.

What is the effect of giving a proxy?

Proxies are solicited by and on behalf of our Board. Aman Narang, Elena Gomez and Brian Elworthy have been designated as proxy holders by our Board. When proxies are properly dated, executed and returned, the shares represented by such proxies will be voted at the Annual Meeting in accordance with the instructions of the stockholder. If no specific instructions are given, however, the shares will be voted in accordance with the recommendations of our Board as described above.

If any matters not described in this Proxy Statement are properly presented at the Annual Meeting, the proxy holders will use their own judgment to determine how to vote the shares. If the Annual Meeting is adjourned, the proxy holders can vote the shares on the new Annual Meeting date as well, unless you have properly revoked your proxy instructions, as described above.

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What is the effect of votes withheld, abstentions and broker non-votes?

Votes withheld from any nominee, abstentions and “broker non-votes” (as defined below) are counted as present for purposes of determining the presence of a quorum.

Shares voting “withheld” have no effect on Proposal One (the election of directors). Abstentions have no effect on Proposal Two (the ratification and appointment of Ernst & Young LLP as our independent registered public accounting firm for the fiscal year ending December 31, 2024), or Proposal Three (the advisory vote on the compensation of our named executive officers). Abstentions will be counted as votes against Proposal Four (the amendment to our Charter), as this proposal requires the affirmative vote of a majority of shares entitled to vote on the matter.

Brokerage firms and other intermediaries holding shares of our common stock in street name for their customers are required to vote such shares in the manner directed by their customers. If you are a beneficial owner of shares held in a brokerage account and you do not instruct your broker, bank or other agent how to vote your shares, your broker, bank or other agent may still be able to vote your shares in its discretion. Under the rules of the New York Stock Exchange, brokers, banks and other securities intermediaries that are subject to New York Stock Exchange rules may use their discretion to vote your “uninstructed” shares on matters considered to be “routine” under New York Stock Exchange rules but not with respect to “non-routine” matters. A broker non-vote occurs when a broker, bank or other agent has not received voting instructions from the beneficial owner of the shares and the broker, bank or other agent cannot vote the shares because the matter is considered “non-routine” under New York Stock Exchange rules. The proposal to ratify the appointment of Ernst & Young LLP as our independent registered public accounting firm for our fiscal year ending December 31, 2024 is considered a “routine” matter, such that, absent direction from you, your broker may vote your shares in its discretion on Proposal Two. Your broker will not have discretion to vote on Proposal One, Proposal Three or Proposal Four, which are “non-routine” matters. Broker non-votes will not be considered to have been voted “For” or “Against” Proposal One or Three, and will have the effect of a vote “Against” Proposal Four.

Why did I receive a Notice of Internet Availability of Proxy Materials instead of a full set of proxy materials?

In accordance with the rules of the U.S. Securities and Exchange Commission (the “SEC”), we have elected to furnish our proxy materials, including this Proxy Statement and our 2023 Annual Report, primarily via the Internet. On or about April , 2024, the proxy materials are being mailed to our stockholders. Stockholders may request to receive all future proxy materials in printed form by mail or electronically by e-mail by following the instructions contained in the Notice. We encourage stockholders to take advantage of the availability of our proxy materials on the Internet to help reduce the environmental impact and cost of our annual meetings of stockholders.

Where can I find the voting results of the Annual Meeting?

We will announce preliminary voting results at the Annual Meeting. We will also disclose voting results on a Current Report on Form 8-K that we will file with the SEC within four business days after the Annual Meeting. If final voting results are not available to us in time to file a Current Report on Form 8-K within four business days after the Annual Meeting, we will provide preliminary voting results in the Current Report on Form 8-K and will provide the final results in an amendment to the Current Report on Form 8-K as soon as they become available.

How are proxies solicited for the Annual Meeting?

Our Board is soliciting proxies for use at the Annual Meeting. All expenses associated with this solicitation will be borne by us. We will reimburse brokers or other nominees for reasonable expenses that they incur in sending our proxy materials to you if a broker, bank or other nominee holds shares of our common stock on your behalf. In addition, our directors and employees may also solicit proxies in person, by telephone or by other means of communication. Our directors and employees will not be paid any additional compensation for soliciting proxies.

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I share an address with another stockholder and we received only one paper copy of the proxy materials. How may I obtain an additional copy of the proxy materials?

We have adopted a procedure called “householding,” which is permitted by SEC rules. Under this procedure, we deliver a single copy of the Notice and, if applicable, our proxy materials to multiple stockholders who share the same address, unless we have received contrary instructions from one or more of such stockholders. This procedure reduces our printing costs, mailing costs and fees. Stockholders who participate in householding will continue to be able to access and receive separate proxy cards. Upon written or oral request, we will promptly deliver a separate copy of the Notice and, if applicable, our proxy materials to any stockholder at a shared address to which we delivered a single copy of any of these materials. To receive a separate copy, or, if a stockholder is receiving multiple copies, to request that we only send a single copy of the Notice and, if applicable, our proxy materials, such stockholder may contact us at ir@toasttab.com or:

Toast, Inc.

Attention: Investor Relations

333 Summer Street

Boston, MA 02210

Street name stockholders may contact their broker, bank or other nominee to request information about householding.

What is the deadline to propose actions for consideration at next year’s annual meeting of stockholders or to nominate individuals to serve as directors?

Matters for Inclusion in Proxy Materials. Stockholders may present proper proposals, including director nominations (subject to the additional requirements set forth in the section titled “Director Nomination” below), for inclusion in our proxy statement and for consideration at next year’s annual meeting of stockholders by submitting their proposals in writing to our Corporate Secretary in a timely manner. For a stockholder proposal to be considered for inclusion in our proxy statement for the 2025 annual meeting of stockholders, our Corporate Secretary must receive the written proposal at our principal executive offices not later than December     , 2024. In addition, stockholder proposals must comply with the requirements of Rule 14a-8 regarding the inclusion of stockholder proposals in company-sponsored proxy materials.

Stockholder proposals should be addressed to:

Toast, Inc.

Attention: Corporate Secretary

333 Summer Street

Boston, MA 02210

or ir@toasttab.com

Matters for Consideration at the Annual Meeting but not for Inclusion in Proxy Materials: Our Bylaws also establish an advance notice procedure for stockholders who wish to present a proposal before an annual meeting of stockholders but do not intend for the proposal to be included in our proxy statement. Our Bylaws provide that the only business that may be conducted at an annual meeting of stockholders is business that is (i) specified in our proxy materials with respect to such annual meeting, (ii) otherwise properly brought before such annual meeting by or at the direction of our Board or (iii) properly brought before such meeting by a stockholder of record entitled to vote at such annual meeting who has delivered timely written notice to our Corporate Secretary, which notice must contain the information specified in our Bylaws. Any stockholder considering such a proposal should carefully review our Bylaws, which describe the timing, procedural and substantive requirements for such proposal.

To be timely for the 2025 annual meeting of stockholders, our Corporate Secretary must receive the written notice at our principal executive offices:

•not earlier than the close of business on February 6, 2025; and

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•not later than the close of business on March 8, 2025.

In the event that we hold the 2025 annual meeting of stockholders more than 30 days before or more than 60 days after the one-year anniversary of the Annual Meeting, then, for notice by the stockholder to be timely, it must be received by our Corporate Secretary not later than the close of business on the later of the 90th day prior to the scheduled date of such annual meeting or the 10th day following the day on which public announcement of the date of such meeting is first made.

Information with respect to director nominations is included in the section below titled “Director Nomination”. As to proposals regarding other business, the notice must include a brief description of the business desired to be brought before the meeting, the reasons for conducting such business at the meeting, the text, if any, of any resolutions or bylaw amendment proposed for adoption, and any material interest of such stockholder (and the beneficial owner) in the proposal. The proposal must be a proper subject for stockholder action. In addition, to make a nomination or proposal, the stockholder must be of record at the time the notice is made and must provide certain information regarding itself (and the beneficial owner), including the name and address, as they appear on our books, of the stockholder proposing such business or nomination, the class and number of shares of our capital stock and/or synthetic equity interest (as defined in the bylaws) which are, directly or indirectly, owned beneficially or of record by the stockholder proposing such business or nomination, or its affiliates or associates (as defined in Rule 12b-2 promulgated under the Exchange Act) and certain additional information.

If a stockholder who has notified us of his, her or its intention to present a proposal at an annual meeting of stockholders does not appear to present his, her or its proposal at such annual meeting, we are not required to present the proposal for a vote at such annual meeting.

Director Nomination. Holders of our common stock may propose director candidates for consideration by our nominating and corporate governance committee. Any stockholder considering such a nomination should carefully review our Bylaws, which describe the timing, procedural and substantive requirements for such nomination. The nominating and corporate governance committee must receive any such recommendation for nomination within the time periods described above under the section titled “Matters for Consideration at the Annual Meeting but not for Inclusion in Proxy Materials”. For additional information regarding stockholder recommendations for director candidates, see the section titled “Corporate Governance—Stockholder Recommendations for Director Candidates.”

In addition to satisfying the requirements under our Bylaws, to comply with the universal proxy rules, stockholders who intend to solicit proxies in support of director nominees other than our nominees must comply with the additional requirements of Rule 14a-19(b), including the timely provision of notices to us required thereunder. If any stockholder that provides notice subsequently fails to comply with the requirements of Rule 14a-19(a)(2) or Rule 14a-19(a)(3) promulgated under the Exchange Act, including the timely provision of notices to us required thereunder, and no other proposing person has provided notice in compliance with Rule 14a-19 under the Exchange Act that it intends to solicit proxies in support of the election of such proposed nominee in accordance with Rule 14a-19(b) under the Exchange Act, then such proposed nominee will be disqualified. No stockholder may solicit proxies in support of director nominees other than our nominees unless the stockholder has complied with Rule 14a-19 promulgated under the Exchange Act.

In connection with the 2025 annual meeting of stockholders, we intend to file a proxy statement and a WHITE proxy card with the SEC in connection with our solicitation of proxies for that meeting.

Availability of Bylaws. A copy of our Bylaws is available via the SEC’s website at http://www.sec.gov. You may also contact our Corporate Secretary at the address set forth above for a copy of the relevant bylaw provisions regarding the requirements for making stockholder proposals and nominating director candidates.

Who pays for the cost of this proxy solicitation?

We pay the entire cost of preparing and distributing these proxy materials. In addition, we may reimburse banks, brokers and other custodians, nominees and fiduciaries representing beneficial owners

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of shares for their expenses in forwarding solicitation materials to such beneficial owners. Proxies may be solicited by certain of our directors, officers and employees, personally or by mail, telephone, facsimile, email or other means of communication (electronic or otherwise). No additional compensation will be paid for such services.

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PROPOSAL ONE:

ELECTION OF DIRECTORS

Number of Directors; Board Structure

Our Board is divided into three staggered classes of directors. One class is elected each year at the annual meeting of stockholders for a term of three years. The term of the Class III directors expires at the Annual Meeting. The term of the Class I directors expires at the 2025 annual meeting and the term of the Class II directors expires at the 2026 annual meeting. After the expiration of their terms, directors are expected to be elected to hold office for a three-year term or until the election and qualification of their successors in office.

Nominees

Our Board has nominated Stephen Fredette, Aman Narang and Deval L. Patrick for re-election as Class III directors to hold office until the 2027 annual meeting of stockholders or until their successors are duly elected and qualified, subject to their earlier resignation or removal. Each of the nominees is a current Class III director and member of our Board.

Unless you direct otherwise through your proxy voting instructions, the persons named as proxies will vote all proxies received “FOR” the election of each nominee. If any nominee is unable or unwilling to serve at the time of the Annual Meeting, the persons named as proxies may vote for a substitute nominee chosen by our present Board. Alternatively, the proxies may vote only for the remaining nominees, leaving a vacancy on our Board. Our Board may fill a vacancy at a later date or reduce the size of our Board. We have no reason to believe that any of the nominees will be unwilling or unable to serve if elected as a director.

Vote Required

The election of directors requires a plurality of the votes properly cast for the applicable nominee to be elected. Shares voting “withheld” and broker non-votes will have no effect on the election of directors.

Recommendation of our Board

OUR BOARD RECOMMENDS THAT YOU VOTE “FOR” THE ELECTION OF EACH OF THE NOMINEES.

The biographies of each of the nominees and continuing directors below contain information regarding each such person’s service as a director, business experience, other director positions held currently or at any time during the last five years and the experiences, qualifications, attributes or skills that caused our Board to determine that the person should serve as a director of our company. In addition to the information presented below regarding each nominee’s and continuing director’s specific experience, qualifications, attributes and skills that led our Board to the conclusion that he or she should serve as a director, we also believe that each of our directors has a reputation for integrity, honesty and adherence to high ethical standards. Each of our directors has demonstrated business acumen and an ability to exercise sound judgment, as well as a commitment of service to our company and our Board. Finally, we value our directors’ experience in relevant areas of business management and on other boards of directors and board committees.

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Directors

The following table sets forth information regarding our directors, including their ages, as of March 31, 2024:

	Class	Age	Position(s)	Current Term Expires	Expiration of Term for which Nominated	Audit Committee	Compensation Committee	Nominating and Corporate Governance Committee
Directors with Terms Expiring at the Annual Meeting/Nominees
Stephen Fredette	III	40	President, Co-Founder, and Director	2024	2027
Aman Narang	III	41	CEO, Co-Founder, and Director	2024	2027
Deval L. Patrick	III	67	Director	2024	2027			C
Continuing Directors
Paul Bell	I	63	Director	2025	N/A	M
Christopher P. Comparato	I	57	Director	2025	N/A
Hilarie Koplow-McAdams	I	60	Director	2025	N/A		M
David Yuan	I	49	Director	2025	N/A	M
Kent Bennett	II	46	Director	2026	N/A		M	M
Susan Chapman-Hughes	II	55	Director	2026	N/A		C	M
Mark Hawkins	II	64	Board Chairperson	2026	N/A	C	M

Legend:

M= Member

C= Chairperson

Information Concerning Director Nominees

Stephen Fredette. Mr. Fredette is a Co-Founder and has been our President since January 2024 and a member of our Board since August 2021. Prior to that, Mr. Fredette was our Co-President since December 2015 and our Chief Executive Officer from December 2011 to February 2015. Mr. Fredette also previously served as a member of our Board from December 2011 to June 2017 and February 2020 to January 2021. Previously, Mr. Fredette served in various roles at Oracle. Mr. Fredette holds a B.S. in Chemistry from the Massachusetts Institute of Technology. Mr. Fredette is qualified to serve on our Board because of his management experience and business expertise, including his perspective and experience he brings as our President and as a Co-Founder.

Aman Narang. Mr. Narang is a Co-Founder and has been our Chief Executive Officer since January 2024 and a member of our Board since January 2021. Prior to that, Mr. Narang was our Co-President between December 2012 and December 2023, and Chief Operating Officer between June 2021 and December 2023. Mr. Narang also served as a member of our Board from December 2011 to December 2015 and from June 2017 to June 2018. Previously, Mr. Narang worked in Product Management at Oracle. Mr. Narang holds a B.S. and M.S. in Computer Science from the Massachusetts Institute of Technology. Mr. Narang is qualified to serve on our Board because of his management experience and business expertise, including his perspective and experience he brings as our Chief Executive Officer and as a Co-Founder.

Deval L. Patrick. Mr. Patrick has been a member of our Board since February 2021. Mr. Patrick has served as a Senior Advisor to The Vistria Group, a private impact investment firm, since January 2024. He has been a professor of the practice of public leadership and a co-director of the Center for Public Leadership at Harvard Kennedy School since February 2022. From March 2021 to December 2023,

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Mr. Patrick was a Senior Advisor at Bain Capital LLC, where he previously founded and, from April 2015 to December 2019, served as Managing Partner of the Double Impact Fund, an investment fund focused on delivering competitive financial returns and positive social impact. Previously, from January 2007 to January 2015, Mr. Patrick served as Governor of the Commonwealth of Massachusetts. Mr. Patrick has served on the boards of directors of American Well Corp., a telemedicine technology company, from June 2015 to December 2019, and from April 2020 to the present; Cerevel Therapeutics Holdings, Inc., a biopharmaceutical company focused on neuroscience, since January 2021; and Twilio Inc., a cloud communications developer platform, since January 2021. He previously served on the board of Environmental Impact Acquisition Corp., a special purpose acquisition company focused on sustainability companies, from January 2021 to February 2022 and the board of Global Blood Therapeutics, Inc., a biotech company focused on therapies to address sickle cell disease, from April 2015 to November 2019, and from May 2020 until its acquisition by Pfizer Inc. in October 2022. In addition, Mr. Patrick serves as a member of several charitable boards. Mr. Patrick holds a B.A. in English and American Literature from Harvard College and a J.D. from Harvard Law School. Mr. Patrick’s qualifications to sit on our Board include his extensive leadership, executive and business experience with companies, investment firms and government, combined with his dedication and commitment to public interest through corporate social impact and civil rights.

Information Concerning Continuing Directors

Paul Bell. Mr. Bell has been a member of our Board since June 2017. Mr. Bell has been an Operating Partner at Lead Edge Capital since July 2013. Previously, Mr. Bell worked for Dell Inc. (“Dell”), serving as President of various business units. Mr. Bell currently serves on the boards of directors of several private companies. Mr. Bell holds an M.B.A. from Yale University and a B.S. and B.A. from Pennsylvania State University. Mr. Bell’s qualifications to serve on our Board include his extensive leadership, executive, managerial, and business experience with technology companies and knowledge of the venture capital industry.

Christopher P. Comparato. Mr. Comparato has been a member of our Board since December 2015, and served as the Chairperson of our Board between November 2021 and December 2023. Mr. Comparato was our Chief Executive Officer between February 2015 and December 2023. Previously, Mr. Comparato led Customer Success functions at Acquia, Inc. and Endeca Technologies, Inc. (“Endeca”) (acquired by Oracle Corporation (“Oracle”)), and held management roles at Keane, Inc. and Cambridge Technology Partners, both consulting firms. Mr. Comparato holds a B.S. in Mechanical Engineering from Union College. Mr. Comparato’s qualifications to serve on our Board include his management experience and business expertise, including his prior executive-level leadership and experience scaling companies.

Hilarie Koplow-McAdams. Ms. Koplow-McAdams has been a member of our Board since November 2021. Ms. Koplow-McAdams has been a Venture Partner at New Enterprise Associates since December 2017. Previously, Ms. Koplow-McAdams worked at New Relic, Inc., where she served as President from October 2015 to April 2017, and prior to that as Chief Revenue Officer from December 2013 to September 2015. Ms. Koplow-McAdams has served on the board of directors of Zendesk, Inc. since September 2017 and continues to serve as a director following its acquisition in November 2022. Previously, she served on the board of directors of Tableau Software, Inc. from December 2016 until it was acquired by Salesforce.com, Inc. (“Salesforce”) in August 2019. Ms. Koplow-McAdams has been a Trustee of the University of Chicago since May 2020. Ms. Koplow-McAdams also serves on the boards of directors of various privately held companies. Ms. Koplow-McAdams holds a B.A. in sociology from Mills College and an M.A. in public policy from the University of Chicago. Ms. Koplow-McAdams’ qualifications to sit on our Board include her extensive leadership, executive, and business experience with technology companies and knowledge of the venture capital industry.

David Yuan. Mr. Yuan has been a member of our Board since March 2019. Mr. Yuan is a general partner at Tidemark Capital (“Tidemark”), a growth equity firm which Mr. Yuan founded in January 2021. Prior to Tidemark, Mr. Yuan was a General Partner at Technology Crossover Ventures (“TCV”), a private investment firm, from September 2005 to January 2021. Mr. Yuan has served as a director of Cypress Holdings, Inc. since its founding in 2017 until its acquisition by CCC Intelligent Solutions Holdings Inc.,

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where he has continued to serve as a director since the closing of the acquisition in 2021 until April 2022. He has also served on the board of directors of LegalZoom.com, Inc. from August 2018 to March 2022. In addition, he serves as a director or as a board observer of multiple companies within the technology and financial technology space, including Karbon, Inc., and Kajabi LLC. Mr. Yuan holds an M.B.A. from Stanford Graduate School of Business and an A.B. in Economics from Harvard University. Mr. Yuan’s qualifications to sit on our Board include his extensive experience as a director of technology companies and his knowledge of the venture capital and technology industries.

Kent Bennett. Mr. Bennett has been a member of our Board since December 2015. Mr. Bennett has served as an investment professional at Bessemer Venture Partners, a global venture capital and private equity firm, since 2008 and has been a Partner since 2013. Mr. Bennett currently serves on the boards of directors of various privately held companies. Mr. Bennett holds an M.B.A. from Harvard Business School and a B.S. in Systems Engineering from the University of Virginia. Mr. Bennett’s qualifications to sit on our Board include his extensive experience in the venture capital industry and serving as a director of various privately held companies, and his knowledge of technology companies.

Susan E. Chapman-Hughes. Ms. Chapman-Hughes has been a member of our Board since February 2021. Ms. Chapman-Hughes was the Executive Vice President, Global Head of Digital Capabilities, Transformation and Operations of The American Express Company (“American Express”) from February 2018 to February 2021. Previously at American Express, Ms. Chapman-Hughes served as Senior Vice President, U.S. Large Market, Global Corporate Payments from December 2014 to February 2018 and in various other roles since 2010. Ms. Chapman-Hughes has served on the board of directors of The J.M. Smucker Company since August 2020 and previously served on the board of directors of Potbelly Corporation from May 2014 to June 2020. Ms. Chapman-Hughes holds an M.B.A. in Real Estate Finance and Urban Land Economics from the University of Wisconsin Madison, a Master’s Degree in Regional Planning from the University of Massachusetts, Amherst and a B.S. in Engineering from Vanderbilt University. Ms. Chapman-Hughes’s qualifications to sit on our Board include her extensive experience as a director of public companies and her leadership, executive, managerial and business experience with technology companies.

Mark Hawkins. Mr. Hawkins has been a member of our Board since April 2020, Chairperson of the Board since January 2024, and the Lead Independent Director of our Board between November 2021 and December 2023. Mr. Hawkins served as the President and Chief Financial Officer Emeritus Advisor at Salesforce between February 2021 and November 2021, the President and Chief Financial Officer from August 2017 to February 2021, and the Executive Vice President and Chief Financial Officer at Salesforce between August 2014 and 2017. Prior to that, he served as Chief Financial Officer and Executive Vice President of Autodesk, Inc., Chief Financial Officer and Senior Vice President of Finance & IT at Logitech International S.A. and held various positions at Dell and Hewlett-Packard. Mr. Hawkins has served on the board of directors of SecureWorks Inc. since April 2016, Cloudflare, Inc. since June 2022, and Workday, Inc. since February 2023. He also serves as a senior advisor and board member to a number of private companies. Mr. Hawkins holds an M.B.A. in Finance from the University of Colorado, a B.A. from Michigan State University and has completed the Advanced Management Program at Harvard Business School. Mr. Hawkins’s qualifications to sit on our Board include his extensive experience as a director of public companies and his leadership, executive, managerial, financial and business experience with technology companies.

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CORPORATE GOVERNANCE

Our business and affairs are managed under the direction of our Board, which is elected by our stockholders. Our Board currently consists of ten directors, all of whom, other than Mr. Comparato, Mr. Fredette, and Mr. Narang, qualify as “independent” under the listing standards of the New York Stock Exchange (the “NYSE”).

Director Independence

Our Class A common stock is listed on the NYSE. Under the listing standards of the NYSE, independent directors must comprise a majority of a listed company’s board of directors. In addition, the listing standards of the NYSE require that, subject to specified exceptions, each member of a listed company’s audit, compensation and nominating and corporate governance committees be independent. Under the listing standards of the NYSE, a director will only qualify as an “independent director” if, in the opinion of that listed company’s board of directors, that director does not have a relationship that would interfere with the exercise of independent judgment in carrying out the responsibilities of a director.

Audit committee members must also satisfy the additional independence criteria set forth in Rule 10A-3 under the Exchange Act, and the listing standards of the NYSE. Compensation committee members must also satisfy the additional independence criteria set forth in Rule 10C-1 under the Exchange Act and the listing standards of the NYSE.

Our Board has undertaken a review of the independence of each director. Based on information provided by each director concerning his or her background, employment and affiliations, our Board has determined that each of Mr. Bell, Mr. Bennett, Ms. Chapman-Hughes, Mr. Hawkins, Ms. Koplow-McAdams, Mr. Patrick, and Mr. Yuan is “independent” as that term is defined under the listing standards of the NYSE, as they do not have relationships that would interfere with the exercise of independent judgment in carrying out the responsibilities of a director. In making these determinations, our Board considered the current and prior relationships that each non-employee director has with our company and all other facts and circumstances our Board deemed relevant in determining their independence, including the beneficial ownership of our capital stock by each non-employee director, and the transactions involving them described in the section titled “Certain Relationships and Related Party Transactions.”

Board Leadership Structure

Our corporate governance guidelines do not provide a formal policy on whether the roles of Chairperson of our Board and Chief Executive Officer of the Company should be separate or combined and, therefore, the Board has the flexibility to decide which structure is in the best interests of our stockholders and the Company.

The Board believes at this time that our stockholders are best served by separate Chairperson and Chief Executive Officer roles. Mr. Narang serves as the Chief Executive Officer and Mr. Hawkins currently serves as the Chairperson of the Board.

A number of factors support the separate leadership structure chosen by the Board. Separate Chairperson and Chief Executive Officer roles promotes balance between the Board’s independent authority to oversee the Company’s business and the Chief Executive Officer’s management team, which manages our operations on a day-to-day basis, allows Mr. Narang to focus on operating and managing the Company, in particular as he transitioned into the role in January 2024, leverages Mr. Hawkins' wealth of public company experience, and fosters accountability and effectiveness of the Board operation. Our Board believes that its independence and oversight of management is maintained effectively through this leadership structure, the composition of our Board, and sound corporate governance policies and practices.

Our Board recognizes that depending on future circumstances, other leadership models may become more suitable in addressing the interests of our Company and our stockholders. Accordingly, our Board may periodically review its leadership structure and adjust such structure from time to time.

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Board’s Role in Risk Oversight

One of the key functions of our Board is informed oversight of our risk management process. Our Board does not have a standing risk management committee, but rather administers this oversight function directly through our Board as a whole, as well as through its standing committees that address risks inherent in their respective areas of oversight. In particular, our Board is responsible for monitoring and assessing strategic risk exposure. Our audit committee is responsible for reviewing and discussing our major financial risk exposures and the steps our management has taken to monitor and control these exposures, including guidelines and policies with respect to risk assessment and risk management. Our audit committee also monitors compliance with legal and regulatory requirements, in addition to oversight of the performance of our external and internal audit function. Our nominating and corporate governance committee monitors the effectiveness of our corporate governance guidelines and evaluates our Board and committees’ composition. Our compensation committee reviews and discusses the risks arising from our compensation philosophy and practices applicable to all employees that are reasonably likely to have a material adverse effect on us.

Risks Related to Compensation Policies and Practices

When determining our compensation policies and practices, the Board considers various matters relevant to the development of a reasonable and prudent compensation program, including whether the policies and practices are reasonably likely to have a material adverse effect on us. We believe that the mix and design of our executive compensation plans and policies do not encourage management to assume excessive risks and are not reasonably likely to have a material adverse effect on us for the following reasons: we offer an appropriate balance of short and long-term incentives and fixed and variable amounts; our variable compensation provides enhanced incentives for executives to outperform and strong disincentives for executives to underperform against our Company goals and is based on a balanced mix of Company performance criteria; and the Board and our compensation committee have the authority to adjust variable compensation as appropriate.

Anti-Hedging and Anti-Pledging Policies

Certain transactions in our securities (such as purchases and sales of publicly traded put and call options, and short sales) create a heightened compliance risk or could create the appearance of misalignment between management and stockholders. In addition, securities held in a margin account or pledged as collateral may be sold without consent if the owner fails to meet a margin call or defaults on the loan, thus creating the risk that a sale may occur at a time when an officer or director is aware of material, non-public information or otherwise is not permitted to trade in company securities. Our Toast, Inc. Stock Trading Policy applies to all transactions in our Company securities by our employees, officers and directors and prohibits the following transactions in our Company securities: short sales (unless the sale is part of a permitted “cashless” exercise of stock options), the purchase or sale of derivative securities or hedging transactions, the use of Toast securities as collateral subject to margin calls and the pledge of Toast securities as collateral for loans.

Board Meetings and Committees; Annual Meeting Attendance

Our Board may establish the authorized number of directors from time to time by resolution. Our Board currently consists of ten members.

During our fiscal year ended December 31, 2023, our Board held five meetings, and each director attended at least 75% of the aggregate of (i) the total number of meetings of our Board held during the period for which he or she had been a director and (ii) the total number of meetings held by all committees of our Board on which he or she served during the periods that he or she served. Under our Corporate Governance Guidelines, directors are expected to spend the time needed and meet as frequently as our Board deems necessary or appropriate to discharge their responsibilities. Directors are also expected to make efforts to attend all meetings of our Board and all meetings of the committees on which they serve.

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Our Board has established an audit committee, a compensation committee and a nominating and corporate governance committee. The composition and responsibilities of each of the committees of our Board is described below. Members serve on these committees until their resignation or until as otherwise determined by our Board.

Directors are responsible for attending the annual meeting of stockholders to the extent practicable. All members of our Board attended our 2023 annual meeting of stockholders.

Audit Committee

Our audit committee currently consists of Mr. Bell, Mr. Hawkins, and Mr. Yuan, with Mr. Hawkins serving as Chairperson. Each member of our audit committee meets the requirements for independence under the listing standards of the NYSE and SEC rules and regulations. Each member of our audit committee also meets the financial literacy and sophistication requirements of the listing standards of the NYSE. In addition, our Board has determined that Mr. Hawkins is an audit committee financial expert within the meaning of Item 407(d) of Regulation S-K under the Securities Act of 1933, as amended (the “Securities Act”). Our audit committee’s responsibilities include, among other things:

1.selecting a qualified firm to serve as the independent registered public accounting firm to audit our financial statements;

2.ensuring the independence and overseeing the performance of the independent registered public accounting firm, including oversight on regular rotations of audit partners;

3.discussing the scope and results of the audit with the independent registered public accounting firm, and review, with management and the independent registered public accounting firm, our interim and year-end results of operations;

4.developing procedures for employees to submit concerns anonymously about questionable financial reporting, accounting or audit matters;

5.reviewing our policies on risk assessment relating to financial, accounting, and financial statement risks and our enterprise risk management framework, which includes regular risk assessments on climate and cybersecurity matters;

6.reviewing related party transactions;

7.reviewing major issues as to the adequacy of our internal controls and any special audit steps adopted in light of material control deficiencies; and

8.approving (or, as permitted, pre-approving) all audit and all permissible non-audit services, other than de minimis non-audit services, to be performed by the independent registered public accounting firm.

Our audit committee operates under a written charter that satisfies the applicable rules and regulations of the SEC and the listing standards of the NYSE. A copy of the charter of our audit committee is available on our website at investors.toasttab.com.

Our audit committee held five meetings during the fiscal year ended December 31, 2023.

Compensation Committee

Our compensation committee consists of Mr. Bennett, Ms. Chapman-Hughes, Ms. Koplow-McAdams and Mr. Hawkins, with Ms. Chapman-Hughes serving as Chairperson. Each member of our compensation committee meets the requirements for independence under the listing standards of the NYSE and SEC rules and regulations. Each member of our compensation committee is also a non-employee director, as defined pursuant to Rule 16b-3 promulgated under the Exchange Act. Our compensation committee’s responsibilities include, among other things:

1.reviewing, approving and determining, or making recommendations to our Board regarding, the compensation of our executive officers and directors;

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2.administering our equity incentive plans;

3.reviewing and assessing the results of the most recent stockholder advisory vote on executive compensation;

4.reviewing and approving, incentive compensation, including for senior management and executive officers (except the Chief Executive Officer) and equity plans; and

5.establishing and reviewing general policies relating to compensation and benefits of our employees.

Our compensation committee operates under a written charter that satisfies the applicable rules and regulations of the SEC and the listing standards of the NYSE. A copy of the charter of our compensation committee is available on our website at investors.toasttab.com.

Our compensation committee held eight meetings during the fiscal year ended December 31, 2023.

Nominating and Corporate Governance Committee

Our nominating and corporate governance committee consists of Mr. Bennett, Ms. Chapman-Hughes, and Mr. Patrick, with Mr. Patrick serving as Chairperson. Each member of our nominating and corporate governance committee meets the requirements for independence under the listing standards of the NYSE and SEC rules and regulations. Our nominating and corporate governance committee’s responsibilities include, among other things:

1.identifying, evaluating and selecting, or making recommendations to our Board regarding, nominees for election to our Board and its committees;

2.evaluating the performance of our Board, its committees and of individual directors;

3.considering and making recommendations to our Board regarding the composition of our Board and its committees;

4.reviewing developments in corporate governance practices;

5.overseeing our corporate social responsibility undertakings, including our corporate citizenship and sustainability initiatives and targets such as climate-related matters, and

6.reviewing and assessing the adequacy of the corporate governance guidelines and code of business conduct and ethics and recommend any changes to our Board for approval.

Our nominating and corporate governance committee operates under a written charter that satisfies the applicable listing standards of the NYSE. A copy of the charter of our nominating and corporate governance committee is available on our website at investors.toasttab.com.

Our nominating and corporate governance committee held four meetings during the fiscal year ended December 31, 2023.

Compensation Committee Interlocks and Insider Participation

None of the members of our compensation committee is or has been an officer or employee of our company. None of our executive officers currently serves, or in the past year has served, as a member of the board or compensation committee (or other board committee performing equivalent functions) of any entity that has one or more of its executive officers serving on our Board or our compensation committee. See the section titled “Certain Relationships and Related Party Transactions” for information about related party transactions involving members of our compensation committee or their affiliates.

Identifying and Evaluating Director Nominees

The Board has delegated to the nominating and corporate governance committee the responsibility of identifying suitable candidates for nomination to the Board (including candidates to fill any vacancies that may occur) and assessing their qualifications in light of the policies and principles in these corporate governance guidelines and our compensation committee’s charter. The nominating and corporate

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governance committee may gather information about the candidates through interviews, detailed questionnaires, comprehensive background checks or any other means that the nominating and corporate governance committee deems to be appropriate in the evaluation process. The nominating and corporate governance committee then meets as a group to discuss and evaluate the qualities and skills of each candidate, both on an individual basis and taking into account the overall composition and needs of the Board. Based on the results of the evaluation process, the nominating and corporate governance committee recommends candidates for the Board’s approval as director nominees for election to the Board.

Diversity

At Toast, we power restaurants of all sizes. The restaurant industry is one of the most diverse industries and we embrace that diversity by encouraging it within our company. Although our Board does not maintain a formal policy with respect to board diversity, our nominating and corporate governance committee considers a broad range of backgrounds and experiences, including, but not limited to, race, gender and national origin in making determinations regarding nominations of directors.

We believe in the benefits of different viewpoints and value the many kinds of diversity reflected by our Board. Five of our directors are gender or ethnically diverse, including two female directors, two Black/African Americans, and two Asians, as self-reported by each director.

Qualifications

Our nominating and corporate governance committee uses a variety of methods for identifying and evaluating director nominees and will consider all facts and circumstances that it deems appropriate or advisable. In its identification and evaluation of director candidates, our nominating and corporate governance committee will consider the current size and composition of our Board and the needs of our Board and the respective committees of our Board. Some of the factors that our nominating and corporate governance committee considers include, without limitation, character, integrity, judgment, independence, skills, education, expertise, business acumen, business experience, length of service, diversity of background and experience, understanding of our business and industry, potential conflicts of interest and other commitments.

Nominees must also have proven achievement and competence in their field, the ability to offer advice and guidance to our management team, the ability to make significant contributions to our success and an understanding of the fiduciary responsibilities that are required of a director. Director candidates must have sufficient time available in the judgment of our nominating and corporate governance committee to perform all Board and committee responsibilities. Members of our Board are expected to prepare for, attend and participate in all Board and applicable committee meetings. Other than the foregoing, there are no stated minimum criteria for director nominees, although our nominating and corporate governance committee may also consider such other factors as it may deem, from time to time, are in our and our stockholders’ best interests.

Our nominating and corporate governance committee also considers results from our annual board and committee evaluations and its periodic review of our Board and committee compositions. After completing its review and evaluation of director candidates, our nominating and corporate governance committee recommends the director nominees for selection to our full Board.

Stockholder Recommendations for Director Candidates

The nominating and corporate governance committee will consider director nominee candidates who are recommended by our stockholders. All recommendations for director candidates must be submitted in writing to our Corporate Secretary at 333 Summer Street, Boston, MA 02210, and must include, in addition to all information required by our Bylaws, the following:

•name and address of the stockholder making the recommendation;

•a representation that the stockholder is a record holder of our securities, or if the stockholder is not a record holder, evidence of ownership;

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•name, age, business and residential address, educational background, and current principal occupation or employment of the individual recommended for consideration as a director nominee;

•a description of the qualifications and background of the proposed director nominee that addresses the criteria for board membership approved by the Board from time to time and set forth in the policies and procedures for director candidates adopted by our nominating and corporate governance committee;

•a description of all arrangements or understandings between the stockholder and the proposed director nominee;

•the consent of the proposed director nominee (i) to be named in the proxy statement for the annual meeting and (ii) to serve as a director if elected at such annual meeting; and

•any other information regarding the proposed director nominee that is required to be included in the proxy statement.

Stockholder Communications

The Board provides to every stockholder the ability to communicate with the Board, as a whole, and with individual directors on the Board through an established process for stockholder communication. For a stockholder communication directed to the Board as a whole, stockholders may send such communication to the Office of the General Counsel via U.S. Mail or Expedited Delivery Service to: Toast, Inc., 333 Summer Street, Boston, MA 02210, Attn: Board of Directors, c/o Office of the General Counsel.

For a stockholder or other interested party communication directed to an individual director in his or her capacity as a member of the Board, stockholders may send such communication to the attention of the individual director via U.S. Mail or Expedited Delivery Service to: Toast, Inc., 333 Summer Street, Boston, MA 02210, Attn: Name of Individual Director.

We will forward by U.S. Mail any such stockholder communication to each director to whom such communication is addressed and to the Chairperson of the Audit Committee of the Board, in his or her capacity as a representative of the Board, at the address specified by each such director and the Chairperson of the Audit Committee of the Board.

Corporate Governance Guidelines and Code of Business Conduct and Ethics

Our Board has adopted Corporate Governance Guidelines that address items such as the qualifications and responsibilities of our directors and director candidates and corporate governance policies and standards applicable to us in general. In addition, our Board has adopted a Code of Business Conduct and Ethics that applies to all of our employees, directors and officers, including our Chief Executive Officer, Chief Financial Officer and other executive and senior financial officers. A copy of our Corporate Governance Guidelines and Code of Business Conduct and Ethics is available on our Internet website at investors.toasttab.com and may also be obtained without charge by contacting our Corporate Secretary at Toast, Inc., 333 Summer Street, Boston, MA 02210. We intend to disclose any amendments to our Code of Business Conduct and Ethics, or waivers of its requirements, on our website or in filings under the Exchange Act, as required by the applicable rules and exchange requirements. During the fiscal year ended December 31, 2023, we have not granted any waivers from any provision of our Code of Business Conduct and Ethics.

Commitment to Environmental, Social, and Governance

At Toast, we are committed to sound environmental, social and governance (“ESG”) practices and to making our business a force for good in the world. Our ESG and Toast.org efforts, discussed further below, enhance how we operate and develop long-term value, consistent with Toast’s purpose to “enrich the food experience for all”. We focus our ESG efforts mainly on managing our impacts on a variety of stakeholders, including employees, customers, suppliers, the environment and society.

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ESG Governance and Disclosure

Our Board, through the nominating and corporate governance committee, has oversight of corporate social responsibility undertakings, including our strategy and initiatives around sustainability, ESG, Diversity, Equity and Inclusion (“DEI”), and climate, and through the audit committee, tracks rules and regulations on disclosure, including on ESG and climate-related matters. In 2023, our ESG leadership team continued to steer and oversee our ESG roadmap, while our cross functional ESG committee executed our ESG roadmap. Each year we update our multi-year ESG roadmap and share it with the nominating and corporate governance committee.

Highlights of our ESG work include:

Energy and Climate. Toast integrates the risks associated with climate change into our enterprise risk management process in alignment with the Task Force on Climate-related Financial Disclosures framework, as well as the risks and opportunities associated with progressing toward a low-carbon economy. In addition, we continued to calculate our greenhouse gas (“GHG”) emissions inventory for fiscal year 2023 in accordance with the Greenhouse Gas Protocol, covering scopes 1 and 2 and all relevant scope 3 categories. We intend to continue our commitment to achieve net-zero Scope 2 emissions for our fiscal year ended December 31, 2023, through renewable energy use and energy attribute credits.

Diversity, Equity and Inclusion. At Toast, we believe in the transformative power of diversity, equity, and inclusion, which strengthens our ability to serve an immensely diverse industry. Having a diversity of backgrounds and experiences helps us build a more connected community with products that speak broadly to customers and guests.

We are committed to creating a culture that values differences as the foundation of our collective success—a workplace where every Toaster is empowered to contribute their skills, capabilities, and unique perspectives.

Our DEI initiatives are designed to create inclusive and equitable spaces and to support our Community Philosophy and Prohibiting Harassment and Discrimination Policy reinforced by our Code of Business Conduct and Ethics.

In 2023, we hired our first Chief Diversity Officer. To operationalize and build accountability for our DEI objectives, we build diverse teams through equitable and inclusive hiring and career development practices to support retention. We maintain them through education across our company, with people managers attending Everyday Bias training, and specific programs for senior leaders and people managers to help them foster an inclusive culture. Our 15 Toast Communities (employee resource groups) help build a company culture of inclusion and belonging, and include career development mentoring.

Supporting Our Customers. In 2023, we launched our Food Waste Reduction suite of product features designed to help restaurants save money and prevent waste and emissions by measuring and managing food waste in their operations. 2023 was our first full year offering Toast Fundraising, a product feature that enables our restaurant customers to create campaigns for causes they care about. Toast Fundraising gives guests the option to round up their check to the next dollar and donate the difference to the restaurant’s selected cause or contribute a flat donation at checkout.

Supporting Our Communities. At Toast, we are committed to supporting causes that solve critical food issues and enrich the food experience for all. Toast.org brings the best of Toast’s talent, products, and influence together to drive social progress toward a healthier, more sustainable world. We pursue these goals through grant making, volunteer support, and strategic partnerships that help build capacity in the food ecosystem and support communities to thrive.

In furtherance of Toast’s values and these goals, we have made annual issuances of equity since 2021 pursuant to our Pledge 1% commitment, including transferring 546,889 shares of Class A common stock in 2023. This is the third annual installment of the 5,468,890 shares reserved by our Board as bona

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fide gifts to fund our social impact initiatives through Toast.org. In 2023, $3.4 million in total charitable cash contributions were given from Toast, the Toast.org Impact Fund, and Toast employees.

Data Privacy and Cybersecurity. We are committed to responsibly handling the information of our employees, customers, their guests and employees, and other stakeholders in accordance with applicable data privacy laws and security best practices. As part of this commitment, we maintain a dedicated team of privacy and security professionals, along with comprehensive privacy and security programs. Toast is regularly audited by internal and third-party auditors that attest to PCI Compliance and SOC2 Type 1. Privacy and security risks, including cybersecurity and compliance, are reported in accordance with the enterprise risk management program to the enterprise risk committee and to the audit committee of the Board.

Transparent Disclosure. We continue to issue our annual ESG report, including disclosures informed by the Sustainability Accounting Standards Board (“SASB”) standards for our sector. For more information on our commitment to addressing ESG matters across our business, please visit https://investors.toasttab.com/governance/esg/default.aspx.

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NON-EMPLOYEE DIRECTOR COMPENSATION

Non-Employee Director Compensation Program

We maintain a Non-Employee Director Compensation Program, which is designed to provide a total compensation package that enables us to attract and retain, on a long-term basis, high caliber members of our Board. Under our Non-Employee Director Compensation Program, all directors who are not employees of the company or any of its subsidiaries, collectively referred to as our non-employee directors, are eligible to receive compensation under the program.

Non-Employee Director Compensation Policy

In November 2022, our Board approved the Toast, Inc. Non-Employee Director Compensation Policy (the “Director Compensation Policy”), which became effective on January 1, 2023. The Director Compensation Policy governs the administration of our non-employee director compensation program.

Under our Director Compensation Policy, our non-employee directors were compensated according to the director cash retainer table below. All cash retainers are paid quarterly in arrears and prorated for partial years of service.

	Cash Retainer
Annual Retainer for Board Membership
Annual service on the Board	$50,000
Additional Annual Retainer for Committee Membership
Annual service as audit committee chairperson	$25,000
Annual service as member of the audit committee (other than chair)	$10,000
Annual service as compensation committee chairperson	$20,000
Annual service as member of the compensation committee (other than chair)	$10,000
Annual service as nominating and governance committee chairperson	$10,000
Annual service as member of the nominating and governance committee (other than chair)	$5,000
Additional Annual Cash Retainer for Lead Independent Director
Annual service as lead independent director	$40,000

In addition, our Director Compensation Policy provides that, upon initial election or appointment to our Board, each new non-employee director will be granted a one-time grant of restricted stock units with a total value of $400,000 on the date of such director’s election (the “Director Initial Grant”). The Director Initial Grant vests in substantially equal annual installments over three years, subject to continued service relationship with us through each applicable vesting date. Each year thereafter, each non-employee director who would continue as a non-employee director would be granted an annual award of restricted stock units with a total value of $225,000 (the “Director Annual Grant”). The Director Annual Grant vests on the earlier of the one-year anniversary of the grant date or the next annual meeting of stockholders, subject to continued service relationship with us through the applicable vesting date. The number of restricted stock units (“RSUs”) to be granted is determined by dividing the total value by the average closing market price of one share of our Class A common stock over the trailing 90 trading days ending on the last trading day immediately prior to the grant date. In 2023, each continuing non-employee director received the Director Annual Grant on the date of our annual shareholder meeting in 2023. All outstanding Director Initial Grants and Director Annual Grants awarded to our non-employee directors under the Director Compensation Policy will become fully vested and nonforfeitable upon a Sale Event (as defined in our 2021 Stock Option and Incentive Plan, as amended from time to time (the “2021 Stock Plan”)), subject to such director’s continued service until the date of such Sale Event.

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Employee directors receive no additional compensation for their service as a director beyond the compensation they receive for serving as our officers. We also reimburse all reasonable out-of-pocket expenses incurred by our non-employee directors for their attendance at meetings of our Board or any committee thereof.

The aggregate amount of compensation, including both equity compensation and cash compensation, paid to any non-employee director for service as a non-employee director in a calendar year period cannot exceed $1,200,000.

Non-Employee Director Compensation Policy Effective January 1, 2024:

In November 2023, following a benchmarking review of non-employee director compensation values and programs at companies similar to us in size and industry, and in order to provide market-competitive compensation to our non-employee directors, our Board approved an additional annual cash retainer for the non-executive board chair position that is equivalent to the additional annual cash retainer for the lead direction position (i.e., $40,000). All other cash and equity retainer amounts remained unchanged.

Non-Employee Director and Executive Stock Ownership Policy

In November 2022, our board approved the Toast, Inc. Non-Employee Director and Officer Stock Ownership Policy. Under this policy, Toast non-employee directors are required to own shares of Toast common stock equivalent in value to four (4) times the annual Board cash retainer then in effect. Non-employee directors will have until the later of 1) December 31, 2027, or 2) five (5) years from the date they joined the Board, to meet this requirement. Only shares directly owned by, or beneficially owned in a grantor trust or similar instrument for the benefit of the non-employee director and/or direct family members and for which the non-employee director has voting and disposal rights, will count towards share ownership under this policy.

Deferred Compensation Program

In November 2023, our Board approved the Toast, Inc. Deferred Compensation Program (“the Deferred Compensation Program”). Under this nonqualified deferral program which went into effect on January 1, 2024, non-employee directors may elect to defer receipt of their annual cash retainers, their Director Annual Grant, or both. Deferral elections must be submitted in writing before the end of the calendar year preceding the calendar year in which the deferred compensation relates. The participant may direct the investment of deferred cash retainer amounts to select investment alternatives. Deferred restricted stock units will be converted to deferred stock units on a one-to-one basis upon vesting and will be credited to the participant’s account. The period of deferral shall cease upon the earliest of (a) the date a non-employee director ceases to serve as a member of our Board and incurs a “separation from service” within the meaning of Section 409A of the Internal Revenue Code of 1986, as amended (“Section 409A”), (b) the consummation of a Sale Event (as defined in the 2021 Stock Plan), so long as such Sale Event constitutes a “change in control event” within the meaning of Section 409A , (c) the death of the non-employee director, or (d) the date the non-employee director experiences a disability as defined pursuant to the Deferred Compensation Program.

Non-Employee Director Compensation Table

The following table provides information regarding the total compensation that was earned by or paid to each of our non-employee directors in the fiscal year ended December 31, 2023. Mr. Comparato, Mr. Narang and Mr. Fredette are members of our Board, but as employees of our company during 2023, they did not receive any compensation from us for their service on our Board. See the section titled “Executive Compensation” for more information on the compensation paid to or earned by Mr. Comparato, Mr. Narang and Mr. Fredette as named executive officers for the fiscal year ended December 31, 2023.

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Name	Fees Earned or Paid in Cash ($)	Stock Awards ($) (1)	Total ($)
Paul Bell (2)	60,000	254,234	314,234
Kent Bennett (3)	65,000	254,234	319,234
Mark Hawkins (4)	125,000	254,234	379,234
Susan Chapman-Hughes (5)	75,000	254,234	329,234
David Yuan (6)	60,000	254,234	314,234
Deval L. Patrick (7)	60,000	254,234	314,234
Hilarie Koplow-McAdams (8)	59,167	254,234	313,401

(1)The amounts reported represent the aggregate grant date fair value of the awards granted to the non-employee directors calculated in accordance with Financial Accounting Standards Board (“FASB”), Accounting Standards Codification (“ASC”) Topic 718. Such grant date fair value does not take into account any estimated forfeitures. The assumptions used in calculating the grant date fair value of the awards reported in this column are set forth in the notes of our consolidated financial statements of our 2023 Form 10-K. The amounts reported in this column reflect the accounting cost for the stock awards, and does not correspond to the actual economic value that may be received upon issuance of shares of Class A common stock, or any sale of any of the underlying shares of Class A common stock.

(2)Mr. Bell held 11,593 restricted stock units as of December 31, 2023.

(3)Mr. Bennett held 11,593 restricted stock units as of December 31, 2023.            

(4)Mr. Hawkins held 11,593 restricted stock units as of December 31, 2023.

(5)Ms. Chapman-Hughes held 19,238 restricted stock units as of December 31, 2023.

(6)Mr. Yuan held 11,593 restricted stock units as of December 31, 2023.

(7)Mr. Patrick held 19,238 restricted stock units as of December 31, 2023.

(8)Ms. Koplow-McAdams held 15,025 restricted stock units as of December 31, 2023.

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PROPOSAL TWO:

RATIFICATION OF APPOINTMENT OF

INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Our audit committee has engaged Ernst & Young LLP (“EY”) as our independent registered public accounting firm to perform the audit of our financial statements for the fiscal year ending December 31, 2024, and we are asking you and other stockholders to ratify this appointment. During the fiscal year ended December 31, 2023, EY served as our independent registered public accounting firm.

Although ratification of the appointment of EY is not required by our Bylaws or otherwise, our Board is submitting the appointment of EY to stockholders for ratification as a matter of good corporate governance. In the event that a majority of the votes properly cast on this proposal do not ratify this appointment of EY, our audit committee will reconsider whether or not to retain EY. Even if the appointment is ratified, our audit committee in its discretion may direct the appointment of a different independent registered public accounting firm at any time during the year if they determine that such a change would be in the best interests of the stockholders.

We expect that a representative of EY will attend the Annual Meeting and the representative will have an opportunity to make a statement if he or she so chooses. The representative will also be available to respond to appropriate questions from stockholders.

Policy on Audit Committee Pre-Approval of Audit and Permissible Non-Audit Services of Independent Registered Public Accounting Firm

We have adopted a policy under which our audit committee must pre-approve all audit and permissible non-audit services to be provided by the independent registered public accounting firm. As part of its review, our audit committee also considers whether the categories of pre-approved services are consistent with the rules on accountant independence of the SEC and the Public Company Accounting Oversight Board. Our audit committee has pre-approved all services performed by the independent registered public accounting firm since the pre-approval policy was adopted prior to our initial public offering (“IPO”).

Audit Fees

The following table sets forth the fees billed or to be billed by EY and its affiliates for professional services rendered with respect to the fiscal years ended December 31, 2023 and 2022. All of these services were approved by our audit committee.

Fee Category		Fiscal 2023		Fiscal 2022
Audit Fees (1)	$	3,805,000	$	2,772,000
Audit-Related Fees (2)		8,778		7,980
Tax Fees (3)		391,586		579,262
All Other Fees (4)		—		3,975
Total Fees	$	4,205,364	$	3,363,217

(1)Audit Fees consist of fees for professional services provided in connection with the audit of our financial statements, reviews of our quarterly financial statements and accounting consultations billed as audit services.

(2)Audit-Related Fees consist of fees billed for assurance and related services that are reasonably related to the performance of the audit or review of our financial statements and not reported under “Audit Fees.”

(3)Tax Fees consist of fees for professional services for tax compliance, tax advice and tax planning. These services include consultation on tax matters and assistance regarding federal, state and international tax compliance.

(4)All Other Fees consist of aggregate fees billed for products and services provided by the independent registered public accounting firm other than those disclosed above.

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Vote Required

The ratification of the appointment of Ernst & Young LLP as our independent registered public accounting form for our fiscal year ending December 31, 2024 requires the affirmative vote of a majority of the votes properly cast on this proposal. Abstentions and broker non-votes, if any, will have no effect on the outcome of this proposal.

Recommendation of our Board

OUR BOARD RECOMMENDS THAT YOU VOTE “FOR” RATIFICATION OF THE APPOINTMENT OF ERNST & YOUNG LLP AS OUR INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM FOR THE FISCAL YEAR ENDING DECEMBER 31, 2024.

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REPORT OF THE AUDIT COMMITTEE OF THE BOARD OF DIRECTORS

The audit committee is a committee of the Board comprised solely of independent directors as required by the listing standards of the NYSE and rules and regulations of the SEC. The audit committee operates under a written charter approved by our Board, which is available on our website at investors.toasttab.com. The composition of the audit committee, the attributes of its members and the responsibilities of the audit committee, as reflected in its charter, are intended to be in accordance with applicable requirements for corporate audit committees. The audit committee reviews and assesses the adequacy of its charter and the audit committee’s performance on an annual basis.

With respect to our financial reporting process, our management is responsible for (1) establishing and maintaining internal controls and (2) preparing our financial statements. Our independent registered public accounting firm, EY, is responsible for performing an independent audit of our financial statements. It is the responsibility of the audit committee to oversee these activities. It is not the responsibility of the audit committee to prepare our financial statements. These are the fundamental responsibilities of management. In the performance of its oversight function, the audit committee has:

1.reviewed and discussed the audited financial statements with management and EY;

2.discussed with EY the matters required to be discussed by the statement on Auditing Standards No. 1301, as adopted by the Public Company Accounting Oversight Board (“PCAOB”) and those required by the SEC; and

3.received the written disclosures and the letter from EY required by applicable requirements of the PCAOB regarding the independent accountant’s communications with the audit committee concerning independence and has discussed with EY its independence.

Based on the audit committee’s review and discussions with management and EY, the audit committee recommended to the Board that the audited financial statements be included in the Annual Report on Form 10-K for the fiscal year ended December 31, 2023 for filing with the SEC.

Respectfully submitted by the members of the audit committee of the Board:

Paul Bell

Mark Hawkins

David Yuan

The information contained in this audit committee report shall not be deemed to be “soliciting material,” “filed” with the SEC, subject to Regulations 14A or 14C of the Exchange Act, or subject to the liabilities of Section 18 of the Exchange Act. No portion of this audit committee report shall be deemed to be incorporated by reference into any filing under the Securities Act or the Exchange Act, through any general statement incorporating by reference in its entirety the proxy statement in which this report appears, except to the extent that we specifically incorporate this report or a portion of it by reference. In addition, this report shall not be deemed filed under either the Securities Act or the Exchange Act.

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PROPOSAL THREE:

ADVISORY VOTE ON NAMED EXECUTIVE OFFICER COMPENSATION

We are providing our stockholders the opportunity to vote to approve, on an advisory, non-binding basis, the compensation of our named executive officers as disclosed in this proxy statement in accordance with the SEC’s rules. This proposal, which is commonly referred to as “say-on-pay,” is required by the Dodd-Frank Act, which added Section 14A to the Exchange Act .

The section of this proxy statement titled “Executive Compensation” beginning on page 33, including “Compensation Discussion and Analysis,” describes in detail our executive compensation program and the decisions made by our compensation committee. Our executive compensation program is designed to reward value creation for stockholders and to attract, motivate, and retain our executive officers, who are critical to our success. Under this program, our named executive officers are rewarded for the achievement of our short- and long-term strategic and financial goals, which we believe serves to enhance short- and long-term value creation for our stockholders. Our compensation program contains elements of cash and equity-based compensation and is designed to align the interests of our executives with those of our stockholders and pay for performance. We have adopted best practices to ensure our executive compensation programs are appropriately managed and well-governed. Accordingly, we ask our stockholders to approve, on a non-binding, advisory basis, the following resolution at the Annual Meeting:

RESOLVED, that the compensation paid to the Company’s named executive officers as disclosed pursuant to Item 402 of Regulation S-K, including the Compensation Discussion and Analysis, compensation tables and accompanying narrative discussion, is hereby APPROVED.

Vote Required

The approval, on an advisory basis, of the compensation of our named executive officers requires the affirmative vote of a majority of the votes properly cast on this proposal. Abstentions and broker non-votes will have no effect on the outcome of this proposal.

As an advisory vote, this proposal will not be binding on the Company, our Board or our compensation committee in any way. As such, the results of the vote will not be construed to create or imply any change to the fiduciary duties of our Board. Notwithstanding the advisory (non-binding) nature of this vote, our Board values the opinions of our stockholders, and will consider the outcome of the vote when making future compensation decisions for our named executive officers.

Recommendation of our Board

OUR BOARD RECOMMENDS THAT YOU VOTE “FOR” THE COMPENSATION OF OUR NAMED EXECUTIVE OFFICERS.

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EXECUTIVE OFFICERS

The following table identifies certain information about our executive officers, including their ages, as of March 31, 2024:

Name	Age	Position
Aman Narang	41	Chief Executive Officer, Co-Founder, and Director
Elena Gomez	54	Chief Financial Officer
Brian Elworthy	43	General Counsel and Corporate Secretary
Stephen Fredette	40	President, Co-Founder, and Director
Jonathan Vassil	47	Chief Revenue Officer

Executive Officers

Please refer to “Proposal One: Election of Directors” for Mr. Fredette’s and Mr. Narang’s biographies.

Elena Gomez. Ms. Gomez has been our Chief Financial Officer since May 2021. Previously, Ms. Gomez served as the Chief Financial Officer of Zendesk, Inc., a global customer service software company, from May 2016 to May 2021. From July 2010 to April 2016, Ms. Gomez served in senior finance roles at Salesforce, a provider of customer relationship management services, including as Senior Vice President of Finance and Strategy and Senior Vice President of Go-to-Market Distribution. Ms. Gomez has served on the boards of directors of Smartsheet Inc., a software as a service (“SaaS”) collaboration and work management platform provider, since October 2017 and PagerDuty, Inc., a SaaS incident response platform provider, since October 2018. Ms. Gomez holds a B.S. in Business Administration from the Haas School of Business, University of California, Berkeley.

Brian Elworthy. Mr. Elworthy has been our General Counsel since November 2016 and our Secretary since August 2021. Previously, Mr. Elworthy was Assistant General Counsel at inVentiv Health Inc., now Syneos Health, Inc., from July 2014 to November 2016 and an Associate at Ropes & Gray LLP from September 2008 to June 2014. Mr. Elworthy holds a J.D. from Georgetown University and a B.A. from Middlebury College.

Jonathan Vassil. Mr. Vassil has been our Chief Revenue Officer since January 2022. Previously, he led the Company’s Sales and Onboarding organizations from August 2017 until January 2022. Mr. Vassil has extensive experience in growth businesses and offers a deep background in small-to-medium business sales, operations, and marketplace development. Mr. Vassil has served on the board of several early-stage startup companies. Prior to joining the Company, Mr. Vassil held several senior leadership roles at a GolfNow, a subsidiary of Comcast Corporation, Orderup, and Groupon, Inc. Mr. Vassil holds a B.S. in Behavioral Sciences from the University of Maryland and an M.B.A. from the University of Virginia’s Darden School of Business.

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EXECUTIVE COMPENSATION

COMPENSATION DISCUSSION AND ANALYSIS

Our compensation philosophy, executive compensation programs and context for executive compensation actions taken during the fiscal year ended December 31, 2023 are described further in this Compensation Discussion and Analysis (“CD&A”). The following discussion contains forward-looking statements that are based on our current plans, considerations, expectations, and determinations regarding existing and future compensation programs. The actual amount and form of compensation and the compensation policies and practices that we adopt in the future may differ materially from currently planned programs as summarized in this discussion.

Named Executive Officers

The compensation provided to our named executive officers for the year ended December 31, 2023 is detailed in the 2023 Summary Compensation Table and this CD&A. Our named executive officers are:

•Christopher P. Comparato, our former Chief Executive Officer, who served as our Chief Executive Officer during fiscal year 2023;

•Elena Gomez, our Chief Financial Officer;

•Aman Narang, our Co-Founder, who served as our Co-President and Chief Operating Officer during fiscal year 2023, and was appointed as Chief Executive Officer effective January 1, 2024;

•Brian Elworthy, our General Counsel and Corporate Secretary; and

•Stephen Fredette, our President and Co-Founder;

On September 1, 2023, Mr. Comparato informed the Board that he would step down as Chief Executive Officer of the Company and Chairperson of the Board, effective January 1, 2024. Mr. Comparato will continue serving as a member of the Board. The Board appointed Mr. Narang to succeed Mr. Comparato as Chief Executive Officer of the Company, effective January 1, 2024. Mr. Comparato served as Chief Executive Officer for the entirety of 2023 and any compensation reported in the 2023 CD&A and compensation tables was related to his role as the Chief Executive Officer.

Performance Highlights

Our compensation committee seeks to develop and maintain executive compensation programs that attract, retain and motivate the leadership we need to meet our strategic goals and manage our business. The following highlights provide context for executive compensation decisions during the fiscal year ended December 31, 2023.

We delivered strong financial results: As reported in our Annual Report on Form 10-K for the fiscal year ended on December 31, 2023, our annualized recurring run rate (“ARR”) grew 35% year-over-year to $1,218 million as of December 31, 2023. Our net loss was $246 million in full year 2023 compared to net loss of $275 million for the full year 2022. We achieved positive Adjusted EBITDA 1 for the first time since our initial public offering, reporting $61 million in full year 2023 compared to Adjusted EBITDA of $(115) million in full year 2022.

We continued to empower the restaurant community: We ended 2023 with approximately 106,000 restaurant locations, an increase of approximately 34% over the prior year. This growth demonstrates the value the restaurant industry continues to find in Toast’s all-in-one platform and our consistent execution and localized go-to-market approach which has resulted in continued growth in our flywheel markets.

1 Adjusted EBITDA is a non-GAAP financial measure. Please refer to pages 77-78 of Toast’s Annual Report on Form 10-K for the year ended December 31, 2023 for a description and reconciliation of this non-GAAP financial measure.

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We expanded our product offerings and footprints: We launched a number of new products, features and offerings including Toast Tables, Toast Catering & Events, Toast for Cafes & Bakeries, Toast Now mobile app, as well as an enhanced point-of-sale (“POS”) experience. We announced formal entrance into the Canada, Ireland, and United Kingdom restaurant markets, as well as milestone agreements with enterprise customers such as Marriott International, Caribou Coffee and Choice Hotels International.

We announced leadership transition for the next part of Toast’s corporate journey: As noted above, in September 2023, we announced that effective January 1, 2024, Mr. Narang would become Toast’s Chief Executive Officer, taking over from Mr. Comparato. Both Mr. Comparato and Mr. Narang remain on Toast’s Board of Directors. Lead Independent Director Mr. Hawkins became Chairperson of Toast’s Board of Directors, also effective January 1, 2024.

We continued our focus on sound environmental, social and governance practices and enriching the food experience for all through business practices and Toast.org: In 2023 we continued our commitment to achieve net-zero Scope 2 emissions, undertook a climate risk assessment aligned with the Task Force for Climate-related Financial Disclosures (“TCFD”) framework, and integrated these risks into our enterprise risk management process. In support of customers and communities, we launched a Food Waste Reduction product to help restaurants save money and prevent waste and emissions and contributed $3.4 million in total charitable cash contributions from Toast, the Toast.org Impact Fund, and Toast employees.

Executive Compensation Philosophy and Guiding Principles

Our compensation philosophy and guiding principles provide a framework for the development and management of our executive compensation programs and practices.

Competitive: Our compensation programs should be market-competitive, enabling Toast to attract and retain top talent in a highly-competitive technology market.

Long-Term Orientation: Equity plays an important role in our executive compensation program because it is an incentive for long-term value creation and aligns the interests of our leadership team with that of stockholders.

Fair and Fact-Based: We believe compensation decisions should be made based on objective and relevant information and support internal pay equity.

Pay-for-Performance: Our incentive programs align short- and long-term realizable compensation with company performance. We also believe in differentiating compensation based on individual performance in recognition of innovation, excellence in delivery and outsized impact.

Simple and Transparent: Our compensation programs should be easy to understand, communicate and administer.

Pay Practices and Governance

Toast, in partnership with our compensation committee, has adopted the following best practices to ensure our executive compensation programs are appropriately managed and well-governed.

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WHAT WE DO	WHAT WE DON’T DO
Committee Independence: Our compensation committee is composed entirely of independent directors as defined under the rules of the NYSE.	No Hedging or Pledging our Equity Securities: Our Stock Trading Policy prohibits our directors and employees, including our executive officers, from hedging or pledging our securities.
Independent Compensation Consultant: Our compensation committee retains the services of an independent, third-party compensation consultant to provide advice on executive compensation pay and practices.	No Single-trigger Equity Vesting: Under our equity plan and severance and change in control policies, in a change in control where equity awards are assumed, continued or substituted by a successor entity, such awards will vest only if the individual has a qualifying termination of employment within a specified period of time following the change in control.
Compensation At-Risk: A significant portion of our executive officers’ compensation is “at-risk” based on our corporate performance, as well as equity-based, to align the interests of our executives and stockholders.	No 280G Excise Tax or Gross-up Payments: Our severance and change in control policy does not include payment for 280G excise tax or tax gross-up.
Pay-for-Performance Philosophy: The majority of our executive officers’ compensation is directly linked to corporate performance and includes a significant long-term equity component.	No Special Health and Welfare Benefits. Our executive officers participate in our health and welfare benefits programs on the same basis as our other employees.
10b5-1 Plans: We require our executive officers to plan any stock sales in advance through the use of 10b5-1 plans.
Stock Ownership Guidelines: Our directors and executive officers are subject to ownership guidelines.
Annual Say-On-Pay Vote: We put our executive compensation to an advisory vote of stockholders annually.
Clawback Policy: We have adopted a compensation recovery policy applicable to all of our executive officers.

Say-on-Pay Vote on Executive Compensation

We held our first non-binding, advisory vote on the compensation of our named executive officers (a “Say-on-Pay vote”) at our 2023 Annual Meeting. As reported in our current report on Form 8-K, filed with the SEC on June 12, 2023, approximately 98% of the votes cast on the “Say-on-Pay” proposal expressed support for the compensation program offered to our named executive officers as disclosed in last year’s proxy statement. Our compensation committee appreciates our stockholders’ support and viewpoint expressed by the voting results on our current executive compensation structure and policies. As such, our compensation committee did not introduce any changes to our 2023 executive compensation arrangements as a result of the Say-on-Pay vote.

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Consistent with the recommendation of our Board and the preference of our stockholders as reflected in the non-binding, advisory vote on the frequency of future Say-on-Pay votes held at our 2022 Annual Meeting, we intend to hold an annual Say-on-Pay vote. Our next Say-on-Pay vote will be held at the 2024 Annual Meeting, as described in Proposal No. 3 of this proxy statement. Because we value the opinions of our stockholders, the Board and our compensation committee will consider the outcome of the Say-on-Pay vote, as well as feedback received throughout the year, when making compensation decisions for our named executive officers in the future.

Oversight for Our Executive Compensation Programs

Our compensation committee directs the design and oversees the operation of our executive compensation program. A description of our compensation committee’s structure, roles and responsibilities can be found above under the heading “Board of Directors Meetings and Committees.”

Independent Compensation Consultant: Our compensation committee has the authority under its charter to directly retain, review fees for, and terminate advisors and consultants as it deems necessary to assist in the fulfillment of its responsibilities. Our compensation committee has retained an independent compensation consultant (“the compensation consultant”) who provides information and analyses that serve as the basis for setting executive and director compensation levels and advises our compensation committee on compensation decisions. The compensation consultant also advises our compensation committee on the structure of executive and director compensation programs, including the design of incentive plans, the forms and mix of compensation, allocation of equity compensation, regulatory requirements and other topics relevant to executive and Board compensation. During the fiscal year ended December 31, 2023, our compensation committee retained Pay Governance as its compensation consultant through June 2023 and retained Compensia as its compensation consultant beginning in July 2023. Our compensation committee reviews the independence of its compensation consultant annually and found no conflict of interest with Pay Governance or Compensia during its 2023 independence review.

Neither PayGovernance nor Compensia provided any additional services beyond providing advice and recommendations on the amount or form of compensation for our directors and management during the fiscal year ended December 31, 2023. Our compensation committee has adopted protocols governing if and when its compensation consultant’s advice and recommendations to our compensation committee can be shared with management, recognizing that, in advising our compensation committee, it is necessary for the compensation consultant to interact with management to gather information. Our compensation committee also determines the appropriate forum for receiving recommendations from its compensation consultant. Where appropriate, our compensation committee invites management to provide context for the recommendations. In other cases, our compensation committee receives the compensation consultant’s recommendations in executive sessions where management is not present. Our compensation committee also engages directly with its compensation consultant between meetings, as deemed necessary by our compensation committee. This approach further protects our compensation committee’s ability to receive objective advice from the compensation consultant and establishes a forum for independent decisions about executive pay.

Committee Meetings: The agenda for meetings of our compensation committee is managed by the Chairperson of the compensation committee with assistance from our Chief Executive Officer and other members of management. At the invitation of the Chairperson of the compensation committee, committee meetings held in the fiscal year ended December 31, 2023 were regularly attended by our Chief Executive Officer, our Chief Financial Officer, our Chief People Officer, our General Counsel, other supporting members of management, as well as the compensation consultant. For part of each meeting, our compensation committee meets in executive session without the Chief Executive Officer and other members of management present. The compensation consultant attends committee meetings and executive sessions as requested by our compensation committee. The committee’s Chairperson regularly reports the compensation committee’s recommendations and decisions on executive compensation to our Board. Our Chief Executive Officer and other executive officers may be authorized by our compensation committee to fulfill certain administrative duties regarding compensation and benefit programs.

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Role of the CEO: The Chief Executive Officer regularly attends a portion of each committee meeting. He provides our compensation committee with his assessment of the performance of the other named executive officers and provides recommendations for their compensation, which the committee considers and may approve or modify. The Chief Executive Officer does not make recommendations to the committee or participate in committee decision-making regarding his own compensation. Our compensation committee has delegated authority to our Chief Executive Officer to grant options and restricted stock units to certain non-executive officers under specified guidelines.

Following the end of each fiscal year, our Chief Executive Officer’s annual performance is evaluated by our full Board against the Company’s corporate goals. Working with its compensation consultant, our compensation committee recommends to the Board the Chief Executive Officer’s short-term incentive plan award associated with performance, if applicable, for the prior fiscal year and his base salary, short-term incentive plan opportunity and equity grant for the current fiscal year. The Board evaluates our Chief Executive Officer’s performance and discusses and approves his compensation in executive session without the Chief Executive Officer present.

Use of Market Data

Market Data and Reference Points: Our compensation committee reviews competitive market compensation for our executive roles provided by the compensation consultant and uses the information as a reference point in making decisions on compensation levels, the mix of base, short-term and long-term incentives, and other executive pay practices. Our compensation committee uses the 25th, 50th and 75th percentiles of market as reference points and the selection of a specific market reference point may vary for each pay element. Market data is only one factor considered in the compensation-setting process, and an individual named executive officer’s total compensation (or an element of compensation) in any given year may be set above or below market reference points, depending on holistic consideration of relevant factors as outlined above. Our compensation committee has not adopted a practice of setting executive compensation solely aligned with a particular market reference point.

External Market Analysis and Peer Companies: Our compensation committee reviews market compensation levels at least annually to determine the placement of our executive compensation relative to the competitive market for executive talent. This assessment includes evaluation of base salary, and short- and long-term incentive opportunities against executive compensation reported by a peer group of companies selected by our compensation committee as comparable to Toast in size and related industry. The compensation committee also considers market compensation information collected from survey sources. The compensation consultant supports our compensation committee in the selection of the peer company group and also provides the compensation committee with analyses of the peer company and survey executive compensation information.

Our compensation committee selected a group of peer companies in August 2022 which it used as a reference group in making executive compensation decisions in 2023. Criteria considered to determine the peer company group included industry, revenue, market cap, employee count, price to sales ratio, gross margin, annualized total shareholder return and duration of time in operation as a public company.

Our compensation committee reevaluated the peer company group in August 2023 in order to ensure all companies in the group continued to be appropriate comparators based on the same criteria used in the August 2022 evaluation. Based on the reevaluation, the compensation committee removed the companies indicated below with an asterisk from the peer group and added Affirm Holdings, Inc, BILL Holdings, Inc., MongoDB Inc., Paylocity Holding Corporation, Procore Technologies, Inc., Shift4 Payments, Inc. and Smartsheet Inc. The peer company group approved by our compensation committee in August 2023 was not used as a reference in the evaluation of executive compensation decisions for 2023 and was used for evaluating executive compensation decisions for 2024.

The group of peer companies our compensation committee selected in August 2022 as a reference group for making executive compensation decisions in 2023 is shown below:

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Akamai Technologies, Inc.*	Etsy, Inc.	The Trade Desk, Inc.
AppLovin Corporation	HubSpot, Inc.	Twilio Inc.
Datadog, Inc.	Paycom Software, Inc.	Unity Software Inc.
DocuSign, Inc.*	Pegasystems Inc.*	Zendesk, Inc.*
DoorDash, Inc.	PTC Inc.	ZoomInfo Technologies Inc.
Dropbox, Inc.*	RingCentral, Inc.*
Dynatrace, Inc.	Splunk Inc.*

*Indicates a company that was removed from the peer company list in August 2023.

Our Executive Compensation Programs

The compensation of our named executive officers comprises a combination of base salary, short-term incentive payments, and long-term incentive compensation in the form of stock options and restricted stock units. Our named executive officers, like all full-time employees, are eligible to participate in our 401(k), health, and welfare benefit plans. The following describes our executive compensation programs and payments for the fiscal year ended December 31, 2023.

Cash Compensation

Our compensation committee reviewed compensation for our executives, including our named executive officers, during 2023 and approved changes to cash compensation based on its review of market compensation information presented by the compensation consultant and informed by our compensation philosophy. Individual job responsibilities, including the scope and impact of each role, were also considered.

Based on their evaluation, our compensation committee approved changes to the base salary and/or target short-term bonus for Ms. Gomez and Mr. Elworthy. Ms. Gomez’s annual base salary was changed from $420,000 to $438,000. Mr. Elworthy’s annual base salary was changed from $365,000 to $380,500 and his target annual bonus was changed from 40% of annual base salary to 50% of annual base salary. The base salary changes were effective on April 1, 2023 and the target bonus change for Mr. Elworthy was effective for the entire year, starting on January 1, 2023. These changes were approved to align cash compensation within a reasonable range of the market median for similar jobs performed at our peer companies and with consideration of internal pay parity.

Cash compensation for Messrs. Comparato, Narang and Fredette did not change during 2023. Annual base salaries for Messrs. Comparato, Narang and Fredette remained at $20,000 which was intended to cover employee payroll benefit plan contributions and payroll taxes with minimal resulting net pay after applicable withholding. This cash compensation arrangement was implemented in 2021 at the request of Messrs. Comparato, Narang and Fredette and was consistent with our compensation committee’s view that the majority of the compensation received by our CEO and Co-Founders should be at-risk. While Messrs. Comparato, Narang and Fredette did not have an annual bonus target as a percentage of their base salary, during 2023 they had an opportunity to earn a special dining award equivalent to $10,000 in value under the bonus plan, which is described in more details below in the section titled “Short-Term Incentive Bonus Plan”. Our compensation committee retained the ability to approve cash or other awards to Messrs. Comparato, Fredette, Narang, in the event actual company performance exceeded performance goals, but did not do so during 2023.

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Name	As of December 31, 2022		As of December 31, 2023
	Annual Base Salary	Annual Bonus Target	Annual Base Salary	Annual Bonus Target
Christopher P. Comparato	$20,000	—	$20,000	—
Elena Gomez	$420,000	75% of base	$438,000	75% of base
Aman Narang	$20,000	—	$20,000	—
Brian Elworthy	$365,000	40% of base	$380,500	50% of base
Stephen Fredette	$20,000	—	$20,000	—

In February 2024, following the annual review of our executive compensation, including a review of competitive compensation conducted by the compensation consultant, upon recommendation by our compensation committee, our Board approved changes to cash compensation for Mr. Narang, increasing his annual base salary to $400,000 and setting his target annual bonus as 100% of annual base salary, both effective as of January 1, 2024, the date Mr. Narang started the Chief Executive Officer role. In February 2024, our compensation committee approved changes to cash compensation for Ms. Gomez and Mr. Elworthy following their annual review of our executive compensation program. Ms. Gomez’s annual base salary was increased to $454,425 and her target annual bonus remained at 75% of annual base salary. Mr. Elworthy’s annual base salary and target annual bonus were increased to $394,769 and 60% of annual base salary, respectively. Changes to base salary for Ms. Gomez and Mr. Elworthy went into effect on April 1, 2024 and approved target annual bonus percentages were effective as of January 1, 2024. Mr. Fredette’s cash compensation arrangement did not change for 2024. Cash compensation for our named executive officers for 2024 and the basis for changes will be described in full in our proxy statement for the 2025 annual meeting of stockholders.

Short-Term Incentive Bonus Plan

Our short-term incentive bonus plan is designed to incentivize and reward the attainment of company financial goals and individual performance against business objectives. During 2023, our named executive officers were eligible for and received an annual bonus award based upon company performance and the achievement of business objectives, as approved by our compensation committee and further described below. Our bonus period is on an annual basis, which aligns the bonus performance period with our annual financial and operating plans.

Our short-term incentive bonus plan is administered under the Toast, Inc. Senior Executive Cash Incentive Bonus Plan (the “Incentive Plan”), which is our executive short-term incentive plan governing bonus payments to eligible executives, including our named executive officers. Our compensation committee has the sole discretion and authority to determine, approve and administer bonus payments to eligible executives under the Incentive Plan. Our compensation committee will establish a target annual bonus opportunity for each eligible executive for each performance period. Each executive’s target annual bonus for the period is also adjusted based on changes to annual base salary within the period as well as employment changes, such as hire date, that impact program eligibility within the period. Eligible executives may receive a bonus payment based upon the attainment of one or more performance objectives established by our compensation committee which may include goals which are financial or strategic. Incentive goals will have a target and our compensation committee may also set minimum and maximum goals. Individual executive bonus payments may also vary based upon individual performance.

The Incentive Plan is funded based on Company performance against its bonus funding goals. This positions the achievement of the company financial goals as the dominant driver of bonus attainment, and ensures we meet certain financial goals before paying any bonus. Performance against individual business objectives is included in the Incentive Plan as a modifier, creating an incentive and reward for the achievement of strategic, financial and operational goals important to the growth, development and operation of our business.

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2023 Bonus Funding Goals and MBOs (as defined below): For 2023, our compensation committee approved bonus funding metrics and goals for the annual bonus period at its February 2023 meeting. Company achievement against the bonus funding goals determined the bonus funding for the bonus period, expressed as a percentage of the target annual bonus for the period. Our compensation committee selected ARR and Adjusted EBITDA, each subject to customary acquisition adjustment, as bonus funding goals for the 2023 bonus performance period which began on January 1, 2023 and ended on December 31, 2023.

Our compensation committee selected these metrics because they were key measures of our top line growth and the profitability and efficiency of our business. The ARR goal was weighted 70% due to our focus on recurring revenue growth. Adjusted EBITDA was weighted 30%, and selected because it measures total revenue growth and profitability. Performance against each goal was measured independently. Achievement against the goals for each applicable metric govern the funding for the portion of the bonus associated with that metric. When approving the goals, our compensation committee determined that financial results from acquisitions during the bonus period would be removed from results for the determination of performance against bonus funding goals for such period because those results were not included in the approved bonus funding goals.

Our compensation committee set the Incentive Plan target ARR and Adjusted EBITDA goals to align with our 2023 financial plan. In order for the portion of bonus associated with each applicable metric to be funded at 100%, the target financial goal for that metric must be met. For each metric, our compensation committee also approved threshold goals below target which, if met, would result in 50% bonus funding for the ARR metric and 80% funding for the Adjusted EBITDA metric. Performance below the threshold goal would result in no funding for the portion of bonus associated with that metric. Our compensation committee also approved above-target stretch goals, which if met or exceeded would result in maximum funding of 150% for the portion of bonus associated with that metric. Funding for performance falling between the threshold and target or target and maximum goals would be interpolated in a straight line fashion to determine funding for the portion of bonus associated with that metric.

Bonus Metric	Threshold	Target	Maximum
ARR	50%	100%	150%
Adjusted EBITDA	80%	100%	150%

In February 2023, our compensation committee also approved an opportunity for each of Messrs. Comparato, Narang and Fredette to earn a special dining award equivalent to $10,000 in value under the Incentive Plan if Company performance against the 2023 bonus financial goals exceeded target. This opportunity was created as a unique award for Messrs. Comparato, Narang and Fredette because they did not have a target annual bonus as a percentage of their base salary as part of their annual cash compensation arrangement.

See “2023 Bonus Achievement” below for a description of the 2023 bonus funding results and the approved 2023 bonus awards and payments.

Each executive officer, including our named executive officers, also had established individual business objectives (“MBOs”) for the first half of the year (“H1”) and the second half of the year (“H2”). Some of the MBOs were shared objectives, either across the entire executive team or shared by certain functions, and some were individual objectives. Performance against the H1 and H2 MBOs were evaluated at the end of each applicable period, resulting in an MBO achievement percentage (“MBO %”) for the period. The average of the H1 and H2 MBO % was then calculated to determine each executive’s blended MBO % for 2023. The blended MBO % for 2023 was applied as a modifier to the funded bonus amount to determine the executive’s final approved bonus payment for the applicable bonus period.

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Annual Funded Bonus * Blended MBO % for 2023 = Individual Bonus Payment

2023 Bonus Achievement:

Actual 2023 ARR results fell between the threshold and target goals. Actual 2023 Adjusted EBITDA results exceeded the maximum goal. Based upon the combination of performance between the two metrics, our compensation committee approved 85% funding for executive bonuses for the 2023 bonus period.

2023 Bonus Funding Goal Achievement:

Metric*	Goal Achievement	Bonus Achievement	Metric Weighting	Bonus Funding
ARR1	Between Threshold and Target	56%	70%	40%
Adjusted EBITDA	Target Goal Exceeded	150%	30%	45%
Total			100%	85%

* We are not disclosing the specific numbers for the bonus funding metrics or the actual goal achievement because we believe disclosure would cause substantial competitive harm (for example, by providing competitors insight into our sales strategy and business operations) without adding to a meaningful understanding of our business. However, like performance targets for all metrics, our compensation committee has set performance goals at definitive, rigorous, and objective levels so as to require significant effort and achievement by our executive team to be attained.

1 In Q4 of 2023, we made improvements to our ARR reporting methodology, which resulted in a de minimis change in ARR compared to the methodology used in Q1-Q3. For purposes of determining 2023 ARR achievement for executive bonuses, we applied the methodology used in Q1-Q3 for Q4, to remain consistent with how the targets were set at the beginning of 2023.

Our compensation committee also evaluated the performance of each executive against their individual MBOs for H1 and H2 and approved the blended 2023 MBO % for each executive. The MBOs for our named executive officers included challenging goals related to customer satisfaction, the growth and expansion of our business, continued evolution of our public company operating processes, product development and diversity, equity and inclusion. Most of the individual MBOs were met, resulting in a blended MBO % of 87% for both Ms. Gomez and Mr. Elworthy.

For each eligible executive, the annual funded bonus was multiplied by the executive’s blended 2023 MBO % to determine the executive’s 2023 bonus payment as shown below.

2023 Bonus Payments:

Name	2023 Target Bonus*	2023 Funded Bonus Based on 85% Financial Goal Achievement	Individual Blended 2023 MBO %	2023 Approved Bonus Payment**	2023 Approved Bonus as % of Target Bonus
Elena Gomez	$325,171	$276,396	87%	$239,082	74%
Brian Elworthy	$188,339	$160,088	87%	$139,277	74%

*As adjusted for changes in compensation during 2023.

**Numbers may not tie due to rounding

Company performance against the 2023 bonus financial goals did not exceed target and as a result, our compensation committee did not approve a 2023 special dining award for Messrs. Comparato, Narang and Fredette.

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In February 2024, our compensation committee approved Non-GAAP Subscription Services and Financial Technology Solutions Gross Profit2 (with 70% weighting) and Adjusted EBITDA (with 30% weighting) bonus funding goals for the 2024 bonus program. The Non-GAAP Subscription Services and Financial Technology Solutions Gross Profit goal was selected because it is an indicator of the Company’s growth and success, and guides how we operate the business. Adjusted EBITDA was selected because it measures total revenue growth and profitability. The 2024 bonus program for our named executive officers will be described in full in our proxy statement for the 2025 annual meeting of stockholders.

Equity-Based Compensation

Although we do not have a formal policy with respect to the grant of equity incentive awards specifically to our executive officers, we believe that equity grants provide our executives with a strong link to our long-term performance, create an ownership culture, and help to align the interests of our executives and our stockholders. In addition, we believe that equity grants promote executive retention because they incentivize our executive officers to remain in our employment during the vesting period. Accordingly, our Board or the compensation committee periodically review the equity incentive compensation of our named executive officers and may grant equity incentive awards to them from time to time.

For 2023, our compensation committee approved equity awards to each of our executive officers which were granted on March 10, 2023. Our compensation committee approved a grant value for each executive officer which was determined based on a review of market-competitive equity grant values for similar roles at peer companies, the relative scope and impact of the executive officer’s role at Toast, and the executive officer’s contribution, performance and future growth potential. The approved equity grant value was granted as a mix of stock options and RSUs. Our compensation committee chose to issue 60% of the grant value in the form of stock options because options deliver value to the executive only if the price of our stock rises higher than the option exercise price, which aligns the interests of our executives with that of our shareholders. Our compensation committee chose to issue 40% of the grant value in the form of RSUs because RSUs also provide an incentive to increase enterprise value over the long-term while also supporting retention in volatile stock market conditions and reduces dilution.

Stock options granted to our executive officers provide an option to purchase shares of our common stock subject to vesting and have a ten-year term. The exercise price per share is equal to the fair market value of our common stock on the date of grant. Each RSU provides the holder with the right to receive one share of Toast common stock when the RSU vests. The stock options and RSUs granted to our executive officers in 2023 vest in equal quarterly increments over a four-year period, subject to continuous service with us through each applicable vesting date.

The numbers of stock options and RSUs granted to our executive offers in 2023 was determined on the grant date as governed by our Equity Award Grant Policy. The number of stock options granted was determined by dividing the portion of the approved grant value allocated to stock options by the fair value of the award on the date of grant calculated under ASC Topic 718. The number of RSUs granted was determined by dividing the portion of the approved grant value allocated to RSUs by the average closing market price of one share of our common stock over the trailing 90 trading days ending on the last trading day immediately prior to the grant date.

2 Non-GAAP Subscription Services and Financial Technology Solutions Gross Profit is a non-GAAP financial measure. Please refer to page 78 of Toast’s Annual Report on Form 10-K for the year ended December 31, 2023 for a description and reconciliation of this non-GAAP financial measure.

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Our compensation committee approved grants to our named executive officers during 2023 as summarized below. These grants were issued from our 2021 Plan.

			Stock Options			RSUs
Name	Grant Date	Approved Grant Value	Grant Value for Stock Options (60%)	Number of Stock Options Granted	Exercise Price	Grant Value for RSUs (40%)	Number of RSUs Granted
Christopher P. Comparato	March 10, 2023	$9,000,000	$5,400,000	547,778	$17.33	$3,600,000	182,319
Elena Gomez	March 10, 2023	$5,000,000	$3,000,000	304,321	$17.33	$2,000,000	101,288
Aman Narang	March 10, 2023	$5,000,000	$3,000,000	304,321	$17.33	$2,000,000	101,288
Brian Elworthy	March 10, 2023	$2,750,000	$1,650,000	167,376	$17.33	$1,100,000	55,708
Stephen Fredette	March 10, 2023	$4,500,000	$2,700,000	273,889	$17.33	$1,800,000	91,159

In February 2024, our compensation committee approved equity grants to our named executive officers which were granted on March 11, 2024. The equity grant values were determined based on a review of factors similar to those considered for the 2023 grants. Equity-based compensation for our named executive officers for 2024 will be described in full in our proxy statement for the 2025 annual meeting of stockholders.

Severance and Change in Control Policy and Severance Letter

Severance Policy

In June 2021, we adopted the Toast, Inc. Severance and Change in Control Policy (the “Severance Policy”), which provides certain severance benefits and accelerated vesting of equity awards to certain executives, including the named executive officers, each a “covered employee,” in the event of a qualified termination, including a qualified termination in connection with a change in control. We believe the Severance Policy supports the attraction and retention of senior leaders in a competitive market. We also believe that appropriately structured change in control benefits serve to minimize potential distraction caused by a transaction and reduce the risk that leaders will leave the organization before the transaction closes. The severance payments and benefits under the Severance Policy (and Severance Letter, as applicable and as defined below) superseded any severance payments and benefits for which the covered employees were eligible under existing employment agreements or other agreements, plans, policies, or arrangements.

Pursuant to the Severance Policy, in the event of a termination by us for any reason other than due to “cause” (as defined in the Severance Policy), death, or disability that occurs outside of the period beginning three months prior to and ending 12 months following a “change in control,” as defined in the Severance Policy, (the “change in control period”), subject to the covered employee’s execution and non-revocation of a release of claims in favor of Toast and our affiliates and continued compliance with all applicable restrictive covenants, we shall pay the covered employee (i) 12 months of continued base salary, (ii) a lump sum cash payment equal to the covered employee’s target bonus for the year in which the termination date occurs to the extent not already paid and pro-rated to reflect the number of days of service provided in the year of termination, or a prorated target bonus, and (iii) if the covered employee was participating in our group health plan immediately prior to termination and elects COBRA health continuation, monthly cash payments for 12 months in an amount equal to the monthly employer contribution that we would have made to provide health insurance to the covered employee (and his or her eligible dependents) if the covered employee had remained employed by us. Additionally, notwithstanding anything in any applicable option agreement or stock-based award agreement, the covered employee’s unvested and outstanding time-based stock options and other time-based stock-based awards held by the covered employee immediately prior to termination that would have vested during the 12-month period following the termination date will accelerate and become fully vested. Awards that are solely performance-based and/or performance- and time-based will be governed by the terms of the applicable award agreement.

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In the event of a (i) termination by us for any reason other than due to cause, death, or disability that occurs within a change in control period or (ii) resignation by the covered employee for “good reason” (as defined in the Severance Policy) that occurs within 12 months following a change in control, in lieu of the foregoing benefits, and subject to the covered employee’s execution and non-revocation of a release of claims in favor of us and our affiliates and continued compliance with applicable restrictive covenants, we shall pay the covered employee: (i) an amount equal to 1.5 times the sum of (A) 12 months of base salary and (B) the covered employee’s target bonus, (ii) a prorated target bonus, and (iii) if the covered employee was participating in our group health plan immediately prior to termination and elects COBRA health continuation, monthly cash payments in an amount equal to the monthly employer contribution that we would have made to provide health insurance to the covered employee (and his or her eligible dependents) if the covered employee had remained employed by us until the earlier of 18 months following the date of termination or the date the covered employee becomes eligible for health benefits through another employer or otherwise becomes ineligible for COBRA. Additionally, notwithstanding anything in any applicable option agreement or stock-based award agreement, the covered employee will receive full accelerated vesting of any unvested and outstanding time-based stock options and other time-based stock-based awards held by the covered employee immediately prior to termination, and awards that are solely performance-based and/or performance- and time-based will be governed by the terms of the applicable award agreement.

For Messrs. Narang and Fredette in light of the significant reduction to their base salaries and elimination of their bonus opportunity following our IPO, for the purposes of calculating the cash compensation payable under the Severance Policy upon any termination event, the base salary input shall be an amount equal to the greater of their base salary immediately prior to the termination event and $250,000, and the target bonus input shall be an amount equal to the greater of their then current target bonus and $150,000.

The payments and benefits provided under the Severance Policy in connection with a change in control may not be eligible for a federal income tax deduction by us pursuant to Section 280G of the Internal Revenue Code of 1986, as amended (the “Code”). These payments and benefits may also subject a covered employee, including the named executive officers, to an excise tax under Section 4999 of the Code. If the payments or benefits payable to an eligible participant in connection with a change in control would be subject to the excise tax imposed under Section 4999 of the Code, then those payments or benefits will be reduced if such reduction would result in a greater net after-tax benefit to the applicable participant.

CEO Severance Letter

We entered into a letter agreement with Mr. Comparato in June 2021 (the “CEO Severance Letter”), pursuant to which certain provisions of the Severance Policy were superseded solely with respect to Mr. Comparato. These variations were determined following a review of competitive practice for severance and change in control benefits for the Chief Executive Officer role and based on evaluation of separation circumstances unique to our Chief Executive Officer position. The CEO Severance Letter provides for an amended definition of “good reason” for purposes of severance payments and benefits under the Severance Policy and provides that (i) upon a resignation by Mr. Comparato for good reason outside of a change in control period, he will be entitled to the same severance benefits as if he were terminated by us without cause outside of a change in control period and (ii) upon a resignation by Mr. Comparato for good reason within a change in control period, he will be entitled to the same severance benefits as if he were terminated by us without cause during a change in control period. In addition, the CEO Severance Letter provides that as long as Mr. Comparato serves as our Chief Executive Officer, we will nominate him for re-election as a member of our Board and any payments or benefits due to Mr. Comparato pursuant to the Severance Policy are subject to his resignation from our Board as of the effective date of the applicable termination event. Furthermore, the CEO Severance Letter provides that for purposes of calculating the cash compensation payable under the Severance Policy upon any termination event, the base salary input shall be an amount equal to the greater of Mr. Comparato’s base salary immediately prior to the termination event and $250,000, and the target bonus input shall be an amount equal to the greater of his then current target bonus and $185,000.

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In conjunction with his promotion to Chief Executive Officer, we entered into a letter agreement with Mr. Narang on September 1, 2023 (the “Narang CEO Severance Letter”), effective as of January 1, 2024 pursuant to which certain provisions of the Severance Policy were superseded solely with respect to Mr. Narang. The Narang CEO Severance Letter provides for the same arrangements as set forth in the CEO Severance Letter, as described above.

Compensation Recovery Policy

In November 2023, the Board approved a Compensation Recovery Policy (the “Clawback Policy”), effective October 2, 2023. The Clawback Policy complies with the SEC’s newly adopted clawback rules as required under the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd Frank Act”), and provides that in the event we are required to prepare a “financial restatement” (as defined in the Clawback Policy), we shall, subject to certain limited exceptions as described in the Clawback Policy, recover certain incentive based compensation from “covered persons” (i.e., “executive officers”, defined to include (i) the president, principal financial officer, principal accounting officer (or if there is no such accounting officer, the controller), any vice president in charge of a principal business unit, division or function, or any officer or person who performs a policy making functions and (ii) who served during the performance period applicable to “incentive based compensation” and received “incentive based compensation” after beginning service in any such role). Compensation that shall be recovered under the Clawback Policy generally includes “incentive based compensation” received during the three-year period prior to the “restatement date” (as defined in the Clawback Policy) that exceeds the amount that otherwise would have been received by the “covered person” had such compensation been determined based on the restated amounts in the financial restatement. Under the Clawback Policy, “incentive based compensation” includes any cash or equity compensation that is granted, earned, or vested based, in whole or in part, upon the attainment of a financial reporting measure.

Employee Benefits and Other Policies

401(k) Plan

We maintain a tax-qualified retirement plan that provides all regular U.S. employees with an opportunity to save for retirement on a tax-advantaged basis. Under our 401(k) plan, participants may elect to defer a portion of their compensation on a pre-tax basis and have it contributed to the plan subject to applicable annual limits under the Code. Pre-tax contributions are allocated to each participant’s individual account and are then invested in selected investment alternatives according to the participants’ directions. Employee elective deferrals are 100% vested at all times. As a U.S. tax-qualified retirement plan, contributions to the 401(k) plan and earnings on those contributions are not taxable to the employees until distributed from the 401(k) plan and all contributions are deductible by us when made. Under our 401(k) plan we will match 50% of the participant’s voluntary contribution up to a maximum of 6% of eligible compensation.

Employee Stock Purchase Plan

Pursuant to our employee stock purchase plan, employees have an opportunity to purchase our Class A common stock at a discount on a tax-qualified basis through payroll deductions. The employee stock purchase plan is designed to qualify as an “employee stock purchase plan” under Section 423 of the Internal Revenue Code. The purpose of the employee stock purchase plan is to encourage our employees to become our stockholders and better align their interests with those of our other stockholders.

Health and Welfare Benefits

Our named executive officers are eligible to participate in our employee benefit plans on the same basis as our other employees, including our health and welfare plans.

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Perquisites

Perquisites or other personal benefits are not a significant component of our executive compensation program. Accordingly, we do not provide significant perquisites or other personal benefits to our executive officers, including our named executive officers.

Nonqualified Deferred Compensation

Our named executive officers did not participate in, or earn any benefits under, a nonqualified deferred compensation plan sponsored by us during the fiscal year ended December 31, 2023.

In November 2023, our Board approved the Deferred Compensation Program. Under this nonqualified deferral program which went into effect on January 1, 2024, non-employee directors may elect to defer receipt of their annual cash retainers, their Director Annual Grant, or both. More information about the Deferred Compensation Program is provided in the “Non-Employee Director Compensation” section of this proxy statement.

Equity Award Grant Policy

We adopted our Equity Award Grant Policy in December 2021. The Equity Award Grant Policy establishes the process we follow when granting equity-based awards to an officer, employee, or other service provider (other than a non-employee director) of the Company. All equity grants must be approved in advance by our Board or our compensation committee. Our Board or the compensation committee may delegate to a committee comprised of one or more officer(s) of the Company all or part of the authority with respect to the granting of equity awards to employees or eligible service providers who are not subject to the reporting and other provisions of Section 16 of the Exchange Act. Our compensation committee has delegated authority to our Chief Executive Officer to grant options and restricted stock units to certain non-executive officers under specified guidelines.

Non-Employee Director and Executive Stock Ownership Policy

We believe our non-employee directors and executive officers should have a meaningful and direct ownership stake in the Company that will align their interests with those of the Company’s stockholders and promote a long-term perspective in managing the Company. In support of this objective, in November 2022, our Board approved the Toast, Inc. Non-Employee Director and Executive Stock Ownership Policy (“the Policy”) which established stock ownership requirements for Toast non-employee directors and executive officers. The Policy provides a five-year ramp period to enable covered executive officers to build their ownership of Toast shares to meet policy requirements. Starting on December 31, 2027, executive officers other than our CEO and founders, will be required to hold the lesser of 15,000 shares, or an amount of shares equivalent to two (2) times their annual base salary then in effect. For Messrs. Fredette and Narang, the ownership requirement will be the lesser of 50,000 shares, or an amount of shares equivalent in value to $2,500,000. Only shares directly owned by, or beneficially owned in a grantor trust or similar instrument for the benefit of the executive officer and/or direct family members and for which the executive officer has voting and disposal rights, will count towards share ownership under this policy. See “Non-Employee Director Compensation”, above, for information about stock ownership requirements under this policy for our non-employee directors.

Material Tax Implications of the Program

Deductibility of Executive Compensation

Generally, Section 162(m) of the Code, or Section 162(m), disallows a federal income tax deduction for public corporations of remuneration in excess of $1 million paid in any fiscal year to certain specified former or current executive officers.

Other than for remuneration provided pursuant to written binding contracts which were in effect on November 2, 2017 (and which are not subsequently modified in any material respect), for taxable years beginning after December 31, 2017, all remuneration in excess of $1 million paid to a specified executive will not be deductible.

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To maintain flexibility to compensate our executive officers in a manner designed to promote our short- and long-term corporate goals, our compensation committee has not adopted a policy that all compensation must be deductible. Our compensation committee believes that our stockholders’ interests are best served if its discretion and flexibility in awarding compensation is not restricted in order to allow such compensation to be consistent with the goals of our executive compensation program, even though some compensation awards may result in non-deductible compensation expense. Consequently, our compensation committee will not necessarily limit executive compensation to that which is or may be deductible under Section 162(m).

Accounting for Stock-Based Compensation

We follow FASB ASC Topic 718 for our stock-based compensation awards. FASB ASC Topic 718 requires us to measure the compensation expense for all share-based payment awards made to our employees and non-employee members of our Board, including stock options to purchase shares of our common stock and other stock awards, based on the grant date “fair value” of these awards. This calculation is performed for accounting purposes and reported in the executive compensation tables required by the federal securities laws, even though the recipient of the awards may never realize any value from their awards.

Taxation of “Parachute” Payments

Sections 280G and 4999 of the Code provide that executive officers and directors who hold significant equity interests and certain other service providers may be subject to significant additional taxes if they receive payments or benefits in connection with a change in control of the company that exceeds certain prescribed limits, and that the company (or a successor) may forfeit a deduction on the amounts subject to this additional tax. We have not agreed to provide any executive officer, including any named executive officer, with a “gross-up” or other reimbursement payment for any tax liability that the executive officer might owe as a result of the application of Sections 280G or 4999 of the Code.

Section 409A of the Internal Revenue Code

Section 409A of the Code imposes additional significant taxes in the event that an executive officer, director or service provider receives “deferred compensation” that does not satisfy the requirements of Section 409A of the Code. We structure all our compensation arrangements, including our severance, bonus and equity programs in a manner to either avoid the application of Section 409A or, to the extent doing so is not possible, to comply with the applicable requirements of Section 409A of the Code.

Compensation Committee Report

Our compensation committee has reviewed and discussed the Compensation Discussion and Analysis with management and, based on such review and discussions, we recommended to the Board that the Compensation Discussion and Analysis be included in this Proxy Statement.

By the compensation committee of the Board:

Susan Chapman-Hughes (Chair)

Kent Bennett

Mark Hawkins

Hilarie Koplow-McAdams

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EXECUTIVE COMPENSATION TABLES

2023 Summary Compensation Table

The following table sets forth information regarding total compensation awarded to, earned by and paid to each of our named executive officers during the fiscal year ended December 31, 2023, 2022 and 2021 and their positions as of December 31, 2023.

On September 1, 2023, Mr. Comparato informed the Board that he would step down as Chief Executive Officer of the Company and Chairperson of the Board, effective January 1, 2024. Mr. Comparato will continue serving as a member of the Board. The Board appointed Mr. Narang to succeed Mr. Comparato as Chief Executive Officer of the Company, effective January 1, 2024.

Name and Principal Position	Year	Salary ($)	Bonus ($)	Stock Awards ($) (1)	Option Awards ($) (1)	Non-Equity Incentive Plan Compensation ($) (2)	All Other Compensation ($)	Total ($)
Christopher P. Comparato (3) CEO	2023	20,000	—	3,159,588	5,397,287	—	11,237 (4)	8,588,112
	2022	20,000	—	2,175,837	5,999,967	10,000	—	8,205,804
	2021	196,923	—	763,000	1,372,088	144,622	8,219	2,484,852
Elena Gomez (5) CFO	2023	432,808	—	1,755,321	2,999,235	239,082	19,000 (6)	5,445,446
	2022	414,308	—	1,087,918	2,999,981	335,240	4,512	4,841,960
	2021	246,154	150,000	5,722,500	17,175,000	99,638	3,146	23,396,438
Aman Narang (3) Founder, COO, Co-President	2023	20,000	—	1,755,321	2,999,235	—	—	4,774,556
	2022	20,000	—	979,120	2,699,979	10,000	—	3,709,099
	2021	196,923	—	381,500	685,838	117,261	—	1,381,522
Brian Elworthy (7) General Counsel	2023	376,029	—	965,420	1,650,327	139,277	11,281 (8)	3,142,334
	2022	359,649	—	598,341	1,649,988	160,463	9,124	2,777,565
	2021	319,190	—	418,800	749,553	106,964	8,327	1,602,834
Stephen Fredette (3) Founder, Co-President	2023	20,000	—	1,579,785	2,699,480	—	—	4,299,266
	2022	20,000	—	979,120	2,699,979	10,000	—	3,709,099
	2021	196,923	—	381,500	685,838	108,351	3,837	1,376,449

* Numbers may not tie due to rounding.

(1)The amounts reported represent the aggregate grant date fair value of the awards granted to the named executive officers calculated in accordance with FASB ASC Topic 718. Such grant date fair values do not take into account any estimated forfeitures. The assumptions used in calculating the grant date fair values of the awards reported in this column are set forth in Note 12 of our consolidated financial statements of our 2023 Form 10-K. The amounts reported in this column reflect the accounting cost for the stock options and stock awards, as applicable, and does not correspond to the actual economic value that may be received upon exercise of the stock option, issuance of shares of Class A common stock, or any sale of any of the underlying shares of Class A common stock.

(2)The amounts reported reflect actual cash bonus payments awarded based on the achievement of company and individual performance and approved by our compensation committee.

(3)Effective as of September 24, 2021, the completion of our IPO, Messrs. Comparato, Fredette, and Narang (i) voluntarily elected to receive a base salary of $20,000, and (ii) agreed to forego any cash bonus tied to their annual base salary made under the Incentive Plan.

(4)This amount for Mr. Comparato includes (i) a corrective 401(k) match in the amount of $481, and (ii) a corrective 401(k) qualified non-elective contribution of $10,756.

(5)Ms. Gomez’s 2023 base salary was $420,000 until April 1, 2023, when it was increased to $438,000.

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(6)This amount for Ms. Gomez includes (i) Toast’s contributions to a 401(k) in the amount of $9,900, (ii) a corrective 401(k) match in the amount of $4,582, and (iii) a corrective 401(k) qualified non-elective contribution of $4,518.

(7)Mr. Elworthy’s 2023 base salary was $365,000 until April 1, 2023, when it was increased to $380,500.

(8)This amount for Mr. Elworthy includes (i) Toast’s contributions to a 401(k) in the amount of $8,467, (ii) a corrective 401(k) match in the amount of $400, and (iii) a corrective 401(k) qualified non-elective contribution of $2,415.

Grants of Plan-Based Awards in 2023

The following table sets forth the individual awards made to each of our named executive officers during 2023. For a description of the types of awards indicated below, please see our “Compensation Discussion and Analysis” section above.

Name	Grant Date	Estimated Future Payouts Under Non-Equity Incentive Plan Awards (1)			All Other Stock Awards: Number of Shares of Stock or Units  (#)(2)	All Other Option Awards: Number of Securities Underlying Options (#)(3)	Exercise or Base Price of Option Awards ($/Sh)	Grant Date Fair Value of Stock and Option Awards ($)(4)
		Threshold ($)	Target ($)	Maximum ($)
Christopher P. Comparato
2023 Bonus Opportunity			10,000 (5)
Time-based Options	3/10/2023					547,778	17.33	5,397,287
Time-based RSUs	3/10/2023				182,319			3,159,588
Elena Gomez
2023 Bonus Opportunity		191,851	325,171	487,757
Time-based Options	3/10/2023					304,321	17.33	2,999,235
Time-based RSUs	3/10/2023				101,288			1,755,321
Aman Narang
2023 Bonus Opportunity			10,000 (5)
Time-based Options	3/10/2023		`			304,321	17.33	2,999,235
Time-based RSUs	3/10/2023				101,288			1,755,321
Brian Elworthy
2023 Bonus Opportunity		111,120	188,339	282,509
Time-based Options	3/10/2023					167,376	17.33	1,650,327
Time-based RSUs	3/10/2023				55,708			965,420
Stephen Fredette
2023 Bonus Opportunity			10,000 (5)
Time-based Options	3/10/2023					273,889	17.33	2,699,480
Time-based RSUs	3/10/2023				91,159			1,579,785

(1)The amounts listed under the Threshold, Target, and Maximum columns of this table reflect any pro-ration of bonus targets due to compensation changes during the measurement periods. More details can be found in the “Short-Term Incentive Bonus Plan” section of the “Compensation Discussion & Analysis.” Total amounts of non-equity incentive plan awards paid to each employee earned for 2023 are reported in the “Non-Equity Incentive Plan Compensation” column of the “Summary Compensation Table.”

(2)Consists of RSUs granted under the 2021 Plan. Unless otherwise indicated, each RSU award vests in 16 equal quarterly installments over four years, subject to the employee’s continued service relationship through each vesting date. All shares referenced are Class A common stock, unless otherwise noted.

(3)Consists of options to purchase shares of our common stock granted under the 2021 Plan. Unless otherwise indicated, each stock option vests over four years in 16 equal quarterly installments, subject to the employee’s continued service relationship through each vesting date. All shares referenced are Class A common stock, unless otherwise noted.

(4)The amounts reported represent the aggregate grant date fair value of the awards granted to the named executive officers calculated in accordance with FASB ASC Topic 718. Such grant date fair value does not take into account any estimated forfeitures. The assumptions used in calculating the grant date fair value of the awards reported in this column are set forth in Note 12 of our consolidated financial statements of our 2023 Form 10-K. The amounts reported in this column reflect the accounting cost for the stock options and stock awards, as applicable, and does not correspond to the actual economic value that may be received upon exercise of the stock option issuance of shares of Class A common stock, or any sale of any of the underlying shares of Class A common stock.

(5)Our compensation committee approved a $10,000 dining award opportunity for Messrs. Comparato, Fredette, and Narang which, subject to committee approval, could be awarded if Company performance exceeded the 2023 bonus plan target goals. More details can be found in the “Short-Term Incentive Bonus Plan” section of the “Compensation Discussion & Analysis.”

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Outstanding Equity Awards at 2023 Year-End Table

The following table sets forth certain information with respect to outstanding equity awards held by each of our named executive officers as of December 31, 2023.

Name	Grant Date	Vesting Commencement Date (2)	Option Awards (1)				Stock Awards (1)
			Number of Securities Underlying Unexercised Options (#) Exercisable	Number of Securities Underlying Unexercised Options (#) Unexercisable	Option Exercise Price ($)	Option Expiration Date	Number of Shares or Units of Stock That Have Not Vested (#)	Market Value of Shares or Units of Stock That Have Not Vested ($)(3)
Christopher P. Comparato	2/8/2019	7/1/2018	665,160 (4)(5)	—	1.51	2/8/2029
	2/8/2019	2/8/2019	1,425,000 (4)(5)	—	1.51	2/8/2029
	3/22/2021	3/22/2021	143,450 (5)(6)	—	15.26	3/22/2031
	3/22/2021	4/1/2021					18,750 (7)(8)	342,375
	3/15/2022	2/1/2022	286,342 (9)	382,948 (9)	17.38	3/15/2032	70,421 (9)	1,285,887
	3/10/2023	4/1/2023	68,472 (9)	479,306 (9)	17.33	3/10/2033	159,530 (9)	2,913,018
Elena Gomez	3/22/2021	3/8/2021	1,875,000 (10)	—	15.26	3/22/2031
	3/22/2021	4/1/2021					140,625 (7)	2,567,813
	3/15/2022	2/1/2022	148,924 (9)	191,474 (9)	17.38	3/15/2032	35,211 (9)	642,953
	3/10/2023	4/1/2023	38,040 (9)	266,281 (9)	17.33	3/10/2033	88,627 (9)	1,618,329
Aman Narang	2/8/2019	7/1/2018	1,662,500 (4)(5)		1.51	2/8/2029
	2/8/2019	2/8/2019	1,425,000 (4)(5)	—	1.51	2/8/2029
	3/22/2021	3/22/2021	75,000 (5)(6)	—	15.26	3/22/2031
	3/22/2021	4/1/2021					9,375 (7)(8)	171,188
	3/15/2022	2/1/2022	134,031 (9)	172,327 (9)	17.38	3/15/2032	31,689 (9)	578,641
	3/10/2023	4/1/2023	38,040 (9)	266,281 (9)	17.33	3/10/2033	88,627 (9)	1,618,329
Brian Elworthy	2/8/2019	7/1/2018	375,000 (6)	—	1.51	2/8/2029
	4/21/2020	4/21/2020	427,500 (6)	—	2.21	4/21/2030
	6/2/2021	6/2/2021	60,000 (6)	—	20.94	6/2/2031
	6/2/2021	7/1/2021					8,750 (7)	159,775
	3/15/2022	2/1/2022	81,908 (9)	105,311 (9)	17.38	3/15/2032	19,366 (9)	353,623
	3/10/2023	4/1/2023	20,922 (9)	146,454 (9)	17.33	3/10/2033	48,745 (9)	890,084
Stephen Fredette	3/22/2021	3/22/2021	75,000 (5)(6)	—	15.26	3/22/2031
	3/22/2021	4/1/2021					9,375 (7)(8)	171,188
	3/15/2022	2/1/2022	134,031 (9)	172,327 (9)	17.38	3/15/2032	31,689 (9)	578,641
	3/10/2023	4/1/2023	34,236 (9)	239,653 (9)	17.33	3/10/2033	79,765 (9)	1,456,509

(1)Each of the option grants issued prior to our IPO date, September 24, 2021, were granted under our Amended and Restated 2014 Stock Incentive Plan, as amended (the “2014 Plan”) and are subject to early exercise, which permits the holder to exercise the option at any time following the grant date. If the holder early-exercises the option grants, such individual will hold restricted shares that will vest in accordance with the original stock option vesting schedule. Each of the option grants made following the IPO were granted under our 2021 Plan and are not subject to early exercise. Each of the grants vests based on the holder’s continuous service relationship with us. Each of the grants will also be subject to certain acceleration of vesting provisions as set forth in our Severance Policy and/or CEO Severance Letter or Narang CEO Severance Letter, as applicable. All shares referenced are Class A common stock, unless otherwise noted.

(2)The vesting commencement date for each award is fixed by our compensation committee upon grant.

(3)Market value is calculated by multiplying the number of RSUs or shares of restricted stock that have not vested by the closing price of our Class A common stock on the NYSE on December 29, 2023, the last trading day of 2023, which was $18.26. All shares referenced are Class A common stock, unless otherwise noted.

(4)This award is fully vested as of December 31, 2023.

(5)The shares referenced are Class B common stock.

(6)The shares subject to this option vest in 20 equal quarterly installments over five years.

(7)The shares subject to this award vest 25% upon the first anniversary, then in 12 equal quarterly installments over the remaining 3 years.

(8)The shares referenced were issued as Class B common stock but subsequently converted to Class A common stock prior to December 31, 2023.

(9)The shares subject to this award vest in 16 equal quarterly installments over four years.

(10)The shares subject to this option vest 20% upon the first anniversary, then in 16 equal quarterly installments over the remaining 4 years.

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Option Exercises and Stock Vested in 2023

The following table sets forth the number of shares acquired and the value realized upon exercises of stock options and vesting of restricted stock and RSUs during the fiscal year ended December 31, 2023, by each of our named executive officers.

Name	Option Awards		Stock Awards
	Number of Shares Acquired on Exercise (#)	Value Realized on Exercise ($)(1)	Number of Shares Acquired on Vesting (#)	Value Realized on Vesting ($)(2)
Christopher P. Comparato	5,753	6,041	66,587	1,326,242
Elena Gomez	—	—	122,060	2,375,388
Aman Narang	—	—	32,995	658,520
Brian Elworthy	—	—	20,569	409,178
Stephen Fredette	—	—	655,168 (3)	12,758,275

(1)Computed by determining the difference between the market price of our Class A common stock on the date of exercise and the exercise price of the exercised stock option, multiplied by the number of shares acquired upon exercise of the option. All shares referenced are Class A common stock, unless otherwise noted.

(2)Computed by multiplying the number of shares of Class A common stock underlying the vested restricted stock or RSUs, as applicable, by the market price of our Class A common stock on the vesting date. All shares referenced are Class A common stock, unless otherwise noted.

(3)Of the shares referenced, 623,440 shares were for early exercised shares of Class B common stock that have become vested in the fiscal year ended December 31, 2023.

Pension Benefits

We do not maintain any defined benefit pension plans.

Nonqualified Deferred Compensation

We did not maintain any nonqualified deferred compensation plans for our NEOs during 2023.

Potential Payments Upon Termination or Change in Control

Our Severance and Change in Control Policy (or CEO Severance Letter or Narang CEO Severance Letter, as applicable) provides for certain payments and benefits to each of our named executive officers if the named executive officer’s employment is terminated by us or our acquirer or successor without Cause (as defined in such policy), both during and outside of the Change in Control Period (as defined in such policy) (assuming that all outstanding equity awards were assumed, continued or substituted by an acquirer or successor in such change in control), or terminated by the named executive officer for Good Reason (as defined in such policy or CEO Severance Letter or Narang CEO Severance Letter, as applicable) in the 12 month period following a Change in Control (as defined in such policy) (or during or outside of the Change of Control Period, for our CEO), subject to the named executive officer’s execution and non-revocation of a severance agreement, including a general release of claims. The table below quantifies the potential payments and benefits that would have become due to our named executive officers assuming that one of the triggering events above occurred as of December 31, 2023. The market price of a share of our common stock on December 29, 2023, the last trading day of 2023, was $18.26 per share.

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	Termination Without Cause or for Good Reason Not in Connection with a Change in Control (1)			Termination Without Cause or for Good Reason in Connection with a Change in Control (2)
Name	Cash Severance ($) (3)	Health Care Benefits ($) (4)	Acceleration of Vesting Equity Awards ($) (5)	Cash Severance ($) (6)	Health Care Benefits ($) (7)	Acceleration of Vesting Equity Awards ($) (8)
Christopher P. Comparato (9)	435,000	23,794	1,999,055	837,500	35,691	5,526,259
Elena Gomez	763,171	20,578	3,729,147	1,474,921	30,868	7,773,108
Aman Narang (10)	400,000	22,343	1,016,772	750,000	33,515	2,868,562
Brian Elworthy	568,839	—	2,027,374	1,044,464	—	3,799,108
Stephen Fredette	400,000	23,668	963,462	750,000	35,501	2,681,978

(1)Pursuant to the Severance Policy and the CEO Severance Letter, only Mr. Comparato was eligible to receive severance benefits in the event that his employment was terminated for Good Reason outside of a Change in Control Period. All named executive officers were eligible to receive severance benefits if their employment was terminated without Cause outside of a Change in Control Period. The Change in Control Period is the period commencing 3 months prior to and ending 12 months following a Change in Control.

(2)Pursuant to the Severance Policy and the CEO Severance Letter, Mr. Comparato was eligible to receive severance benefits in the event that his employment was terminated without Cause or for Good Reason during a Change in Control Period. Pursuant to the Severance Policy, all other named executive officers were only eligible to receive severance benefits in the event that his or her employment was terminated without Cause during a Change in Control Period or in the event that his or her employment is terminated for Good Reason during the 12-month period following a Change in Control.

(3)Represents 12 months of salary continuation payments, plus a lump sum in cash equal to the executive’s prorated target annual bonus opportunity. Pursuant to the CEO Severance Letter, Mr. Comparato’s base salary for purposes of such severance payment was calculated based on the greater of his base salary immediately prior to termination or $250,000 and his bonus was calculated based on the greater of his bonus immediately prior to termination or $185,000. For Messrs. Narang and Fredette, during 2023, the base salary for purposes of such payment was based on the greater of the named executive officer’s salary immediately prior to termination or $250,000 and his bonus was calculated based on the greater of his bonus immediately prior to termination or $150,000.

(4)The amounts in this column represent 12 months of the employer portion of health benefit continuation.

(5)The amounts in this column represent 12 months of acceleration of equity awards, calculated based on $18.26 per share, which was the closing price of our common stock on December 29, 2023, the last trading day of 2023.

(6)Represents (i) a lump sum cash payment equal to 1.5 times the sum of 12 months of base salary plus the named executive officer’s target annual bonus opportunity, plus (ii) a lump sum in cash equal to the executive’s prorated target annual bonus opportunity. Pursuant to the CEO Severance Letter, Mr. Comparato’s base salary for purposes of such severance payment was calculated based on the greater of his base salary immediately prior to termination or $250,000 and his bonus was calculated based on the greater of his bonus immediately prior to termination or $185,000. For Messrs. Narang and Fredette, the base salary for purposes of such payment was based on the greater of the named executive officer’s salary immediately prior to termination or $250,000 and his bonus was calculated based on the greater of his bonus immediately prior to termination or $150,000.

(7)The amounts in this column represent 18 months of the employer portion of health benefit continuation.

(8)The amounts in this column represent full acceleration of equity awards, calculated based on $18.26 per share, which was the closing price of our common stock on December 29, 2023, the last trading day of 2023.

(9)Mr. Comparato resigned from the CEO position, effective as of December 31, 2023. Mr. Comparato did not receive any severance associated with his resignation per the terms of the CEO Severance Letter.

(10) The amount listed for Mr. Narang is calculated pursuant to the Executive Severance Policy in effect for Mr. Narang on December 31, 2023 and not the Narang CEO Severance Letter.

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CEO PAY RATIO

As required by Section 953(b) of the Dodd-Frank Wall Street Reform and Consumer Protection Act, or the Dodd-Frank Act, and Item 402(u) of Regulation S-K, we are providing the following information about the relationship of the total annual compensation of our employees and the total annual compensation of Christopher Comparato, our chief executive officer during 2023. The pay ratio included in this information is a reasonable estimate calculated in a manner consistent with Item 402(u) of Regulation S-K. The pay ratio reported by other companies may not be comparable to the pay ratio reported below, as other companies have different employee populations and compensation practices and may use different methodologies, exclusions, estimates and assumptions in calculating their own pay ratios.

Pay Ratio Disclosure

For 2023, our last completed fiscal year:

•the total annual compensation of our median employee was $146,734, as determined in accordance with Item 402 of Regulation S-K; and

•the total annual compensation of our chief executive officer, as determined in accordance with Item 402 of Regulation S-K and reported in the “2023 Summary Compensation Table” included elsewhere in this proxy statement was $8,588,112.

Based on this information, for 2023, the ratio of the total annual compensation of Mr. Comparato, who served as our chief executive officer during 2023, to the total annual compensation of our median employee was approximately 59 to 1.

Methodology

To identify the median employee, as well as to determine the total annual compensation of our median employee and our chief executive officer, we took the following steps:

•We determined that, as of December 31, 2023, our employee population consisted of 5,454 individuals. Our employee population consisted of all full-time, part-time and temporary employees as of such date, excluding our chief executive officer during 2023.

•To identify the “median employee” from our employee population, we used the following compensation measures to derive an annual compensation amount for each employee:

◦Annual base salary for each employee. For hourly employees, a reasonable estimate of hours worked for 2023 was used. For newly hired employees (excluding any seasonal or temporary workers), an annualized amount was used. For our non-U.S. employees, amounts were converted to U.S. dollars using the foreign exchange rates in effect in our human resources systems as of December 31, 2023, and did not include any cost of living adjustments.

◦Target bonus, which was calculated for bonus eligible employees based on a percentage of their base salary. For our non-U.S. employees, amounts were converted to U.S. dollars using the foreign exchange rates in effect in our human resources systems as of December 31, 2023.

◦Total grant date fair value of equity awards made to eligible employees in 2023, which were calculated based in accordance FASB ASC Topic 718.

•We calculated the annual compensation amount for each of our employees, based on the above components, as of December 31, 2023, based on the 12-month period from January 1, 2023 to December 31, 2023. Based on this approach, we identified a U.S.-based employee as the median employee. We then calculated this employee’s annual total compensation in accordance with the requirements of the Summary Compensation Table, and determined that the employee’s annual compensation for 2023 was $146,734.

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PAY VERSUS PERFORMANCE

As required by Section 953(a) of the Dodd-Frank Wall Street Reform and Consumer Protection Act, and Item 402(v) of Regulation S-K, we are providing the following information about the relationship between executive compensation actually paid and certain financial performance of the Company. For further information concerning the Company’s variable pay-for-performance compensation programs and how the Company aligns executive compensation with the Company’s performance, refer to “Executive Compensation – Compensation Discussion and Analysis.”

Pay Versus Performance Table

Year	Summary Compensation Table Total for PEO (1) ($)	Compensation Actually Paid to PEO (2) ($)	Average Summary Compensation Table Total for Non-PEO NEOs (3) ($)	Average Compensation Actually Paid to Non-PEO NEOs (4) ($)	Value of Initial Fixed $100 Investment Based on (5)		Net Loss (7)  ($MM)	Adjusted EBITDA (8)  ($MM)
					Total Shareholder Return  ($)	Peer Group Total Shareholder Return (6)  ($)
2023	8,588,112	10,904,502	4,413,737	5,676,969	29	125	(246)	61
2022	8,205,804	(14,145,157)	3,749,364	(17,140,438)	29	80	(275)	(115)
2021	2,484,852	97,433,267	5,640,626	58,679,019	56	113	(487)	(42)

(1)The amounts listed are the amounts of total compensation listed for Mr. Comparato (our CEO) for each corresponding year in the “Total” column of the Summary Compensation Table.

(2)The amounts listed in this column represent the amount of “compensation actually paid” to Mr. Comparato, in accordance with Item 402(v) of Regulation S-K. These amounts do not reflect the amount of actual compensation earned by or paid to Mr. Comparato in the applicable year. We did not report a change in pension value for any of the years reflected in this table; therefore, a deduction from the Summary Compensation Table total related to pension value is not applicable. The following adjustments were made to Mr. Comparato’s total compensation for each year to determine the compensation actually paid:

Year	Summary Compensation Table Total for PEO ($)	Summary Compensation Table Equity Total (a) ($)	Year over Year Change in Fair Value of Outstanding and Unvested Equity Awards ($)	Year End Fair Value of Equity Awards Granted During Fiscal Year that are Outstanding and Unvested ($)	Fair Value as of Vesting Date of Equity Awards Granted and Vested in the Year ($)	Year over Year Change in Fair Value of Equity Awards Granted in Prior Years that Vested in the Year ($)	Total Equity Award Adjustment ($)	Compensation Actually Paid to PEO ($)
2023	8,588,112	8,556,875	214,778	8,068,243	1,357,397	1,232,847	10,873,265	10,904,502
2022	8,205,804	8,175,804	(12,120,356)	7,425,937	1,790,943	(11,271,681)	(14,175,157)	(14,145,157)
2021	2,484,852	2,135,088	36,218,236	4,758,989	691,861	55,414,417	97,083,503	97,433,267

a.The grant date fair value of equity awards as reported in the “Stock Awards” and “Option Awards” columns in the Summary Compensation Table for the applicable year. The value in this column is subtracted from the “Summary Compensation Table Total for PEO” column of this table.

(3)The amounts listed represent the average amounts of total compensation listed for our NEOs (excluding Mr. Comparato) for each corresponding year in the “Total” column of the Summary Compensation Table. For 2023, our non-PEO NEOs were Ms. Gomez, Mr. Elworthy, Mr. Fredette, and Mr. Narang. For 2022 our non-PEO NEOs were Ms. Gomez, Mr. Elworthy, Mr. Fredette, Mr. Narang and Jonathan Grimm. For 2021 our non-PEO NEOs were Ms. Gomez, Jennifer DiRico, Mr. Elworthy, Mr. Fredette and Mr. Narang.

(4)The amounts listed in this column represent the average amount of “compensation actually paid” to our NEOs (excluding Mr. Comparato), in accordance with Item 402(v) of Regulation S-K. These amounts do not reflect the actual average amount of compensation earned by or paid to our NEOs in the applicable year. We did not report a change in pension value for any of the years reflected in this table; therefore, a deduction from the Summary Compensation Table total related to pension value is not applicable. The following adjustments were made to our NEOs total compensation for each year to determine the compensation actually paid:

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Year	Average Summary Compensation Table Total for Non-PEO NEOs ($)	Average Summary Compensation Table Equity Total (a)  ($)	Average Year over Year Change in Fair Value of Outstanding and Unvested Equity Awards ($)	Average Year End Fair Value of Equity Awards Granted During Fiscal Year that are Outstanding and Unvested ($)	Average Fair Value as of Vesting Date of Equity Awards Granted and Vested in the Year ($)	Average Year over Year Change in Fair Value of Equity Awards Granted in Prior Years that Vested in the Year  ($)	Total Average Equity Award Adjustment  ($)	Average Compensation Actually Paid to Non-PEO NEOs ($)
2023	4,413,737	4,101,031	94,619	3,826,319	650,419	792,907	5,364,264	5,676,969
2022	3,749,364	3,474,705	(11,900,420)	3,156,030	761,151	(9,431,858)	(17,415,098)	(17,140,438)
2021	5,640,626	5,240,106	19,793,865	12,813,080	159,190	25,512,365	58,278,499	58,679,019

a.The average grant date fair value of equity awards as reported in the “Stock Awards” and “Option Awards” columns in the Summary Compensation Table for the applicable year. The value in this column is subtracted from the “Average Summary Compensation Table Total for Non-PEO NEOs” column of this table.

(5)The disclosed values in these columns represent the measurement period value of an investment of $100 as of September 22, 2021, the date our Class A common stock began trading on the New York Stock Exchange, and then valued on each of December 31, 2021, December 31, 2022, and December 31, 2023.

(6)The peer group used was the S&P 500 IT Industry Index, consistent with the peer group used for the stock performance graph in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023.

(7)The dollar amounts listed represent the total net income reported in the Company’s audited financial statements for the applicable year.

(8)Adjusted EBITDA is a non-GAAP financial measure. Please refer to pages 78 of Toast’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023 for a description and reconciliation of this non-GAAP financial measure.

Financial Performance Measures

As described in greater detail in “Executive Compensation – Compensation Discussion and Analysis,” our executive compensation program reflects a variable pay-for-performance philosophy. The metrics that the Company uses for our short-term incentive bonus plan are selected based on an objective of incentivizing our eligible named executive officers to increase the value of our enterprise for our shareholders. The most important performance measures we used to link executive compensation actually paid to our executive officers, for the most recently completed fiscal year, to the Company’s performance include:

Adjusted EBITDA (a non-GAAP financial measure)

ARR (a key business metric)

Analysis of the Information Presented in the Pay versus Performance Table

In accordance with Item 402(v) of Regulation S-K, the Company is providing the following descriptions of the relationships between information presented in the Pay versus Performance table.

Compensation Actually Paid and Cumulative TSR

As demonstrated by the following graph, the amount of compensation actually paid to Mr. Comparato and the average amount of compensation actually paid to our named executive officers as a group (excluding Mr. Comparato) is generally aligned with our cumulative TSR over the three years presented in the table. The general alignment of compensation actually paid with our cumulative TSR over the period presented is because a significant portion of the compensation actually paid to Mr. Comparato and to the other named executive officers is comprised of equity awards, the value of which is tied directly to our stock price. Please refer to “Executive Compensation - Compensation Discussion and Analysis,” for information about our executive compensation programs.

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Compensation Actually Paid and Net Income

As demonstrated by the following graph, the amount of compensation actually paid to Mr. Comparato and the average amount of compensation actually paid to our named executive officers as a group (excluding Mr. Comparato) is not aligned with our net income results over the three years presented in the table. Our net income performance improved over the three year period reported in the table while the compensation actually paid to Mr. Comparato and the other named executive officers declined over the first two years of the same period. The lack of alignment of compensation actually paid with our net income over the period presented is because a significant portion of the compensation actually paid to Mr. Comparato and to the other named executive officers is comprised of equity awards, the value of which is tied directly to our stock price, and net income is not used as a metric in the Company’s compensation arrangements. Please refer to “Executive Compensation - Compensation Discussion and Analysis,” for information about our executive compensation programs.

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Compensation Actually Paid and Adjusted EBITDA

As demonstrated by the following graph, the amount of compensation actually paid to Mr. Comparato and the average amount of compensation actually paid to our named executive officers as a group (excluding Mr. Comparato) is aligned with our Adjusted EBITDA results over the three years presented in the table. Our 2022 short-term incentive bonus plan included Adjusted EBITDA %, which is derived from Adjusted EBITDA, as a bonus financial funding metric. Our 2023 short-term incentive bonus plan also includes Adjusted EBITDA as a bonus financial funding metric. Although the graph below shows alignment between compensation actually paid and our Adjusted EBITDA results over the period presented, the primary reason for the decline in compensation actually paid to Mr. Comparato and to the other named executive officers between the first and second years of the three year period is because a significant portion of the compensation actually paid to Mr. Comparato and to the other named executive officers is comprised of equity awards, the value of which is tied directly to our stock price. Please refer to “Executive Compensation - Compensation Discussion and Analysis,” for information about our executive compensation programs.

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Cumulative TSR of the Company and Cumulative TSR of the Peer Group

As demonstrated by the following graph, the Company’s cumulative TSR over the period presented in the table was (29%), while the cumulative TSR of the peer group presented for this purpose, the S&P 500 IT Index, was 25% over the same period. Our stock price performance was below that of the S&P 500 IT Index. Following our initial public offering in September 2021, we believe our stock price was subject to greater market volatility than the stock prices for technology companies in the S&P 500 IT Index since companies in the index had been in operation and trading publicly for longer periods of time.

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EQUITY COMPENSATION PLAN INFORMATION

The following table summarizes our equity compensation plan information as of December 31, 2023. Information is included for equity compensation plans approved by our stockholders. We do not have any equity compensation plans not approved by our stockholders.

Plan Category	Number of securities to be issued upon exercise of outstanding options, warrants and rights (#) (a)	Weighted-average exercise price of outstanding options, warrants and rights ($) (b)	Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)) (#) (c)
Equity compensation plans approved by securityholders (1)	87,099,208 (2)	8.38 (3)	88,258,438 (4)
Equity compensation plans not approved by securityholders	-	-	-
Total	87,099,208	8.38	88,258,438

(1)Includes the 2014 Plan, the 2021 Plan and the 2021 ESPP.

(2)Includes 80,309,128 shares subject to options and RSUs that were outstanding as of December 31, 2023 that were issued under the 2014 Plan and the 2021 Plan.

(3)RSUs, which do not have an exercise price, are excluded in the calculation of weighted-average exercise price.

(4)As of December 31, 2023, an aggregate of 88,258,438 shares of common stock were available for issuance under the 2021 Plan and 2021 ESPP. Our Board has determined not to make any further awards under the 2014 Plan following the closing of our IPO. The 2021 Plan provides that on the first day of each year beginning on January 1, 2022, the number of shares of Class A common stock available for issuance thereunder is automatically increased by a number equal to 5% of the outstanding shares of our Class A common stock and Class B common stock as of the last day of our immediately preceding fiscal year or such other lesser amount as our plan administrator may determine. On January 1, 2024, the number of shares of Class A common stock available for issuance under the 2021 Plan increased by 27,155,953 shares pursuant to this provision. Furthermore, the shares of Class A common stock underlying any awards under 2021 Plan and the shares of Class B common stock underlying any awards under the 2014 Plan that are forfeited, canceled, held back upon exercise of an option or settlement of an award to cover the exercise price or tax withholding, reacquired by the Company prior to vesting, satisfied without the issuance of stock or otherwise terminated (other than by exercise) shall be added back to the shares available for issuance under the 2021 Plan (provided, that any such shares of Class B common stock of the Company shall first be converted to shares of Class A common stock of the Company). The 2021 ESPP provides that on the first day of each year beginning on January 1, 2022, the number of shares of Class A common stock available for issuance thereunder is automatically increased by the lesser of (i) 11,638,189 shares of Class A common stock, (ii) a number equal to 1% of the outstanding shares of our Class A common stock and Class B common stock as of the last day of our immediately preceding fiscal year or (iii) such other lesser amount as our plan administrator may determine. On January 1, 2024, the number of shares of Class A common stock available for issuance under the 2021 ESPP increased by 5,431,190 shares pursuant to this provision. The 2024 increases are not reflected in the table above. This table above does not include purchase rights accruing under the 2021 ESPP as of December 31, 2023, since the purchase rights (and therefore the number shares to be purchased) were not determinable until the end of the purchase period (i.e., March 1, 2024).

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SECURITY OWNERSHIP OF

CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The following table sets forth certain information available to us with respect to the beneficial ownership of our capital stock as of March 31, 2024, for:

1.each of our named executive officers for the fiscal year ended December 31, 2023;

2.each of our directors;

3.all of our current directors and executive officers as a group; and

4.each person known by us to be the beneficial owner of more than 5% of our Class A common stock or Class B common stock.

We have determined beneficial ownership in accordance with the rules of the SEC, and thus it represents sole or shared voting or investment power with respect to our securities. Unless otherwise indicated below, to our knowledge, the persons and entities named in the table have sole voting and sole investment power with respect to all shares that they beneficially owned, subject to community property laws where applicable. We have deemed shares of our capital stock subject to stock options that are currently exercisable or exercisable within 60 days of March 31, 2024 to be outstanding and to be beneficially owned by the person holding the stock option for the purpose of computing the percentage ownership of that person. We have deemed shares of our capital stock subject to restricted stock units (“RSUs”) for which the service condition has been satisfied or would be satisfied within 60 days of March 31, 2024 to be outstanding and to be beneficially owned by the person holding the RSUs for the purpose of computing the percentage ownership of that person. However, we did not deem these shares subject to stock options or RSUs outstanding for the purpose of computing the percentage ownership of any other person.

We have based our calculation of the percentage of beneficial ownership on 449,707,560 shares of our Class A common stock and 102,163,085 shares of our Class B common stock outstanding on March 31, 2024. Percentage of voting power represents voting power with respect to all shares of our Class A common stock and Class B common stock, as a single class. Each holder of our Class A common stock is entitled to one vote per share and each holder of our Class B common stock is entitled to ten votes per share on all matters submitted to a vote of the stockholders. The holders of our voting stock, consisting of Class A and Class B common stock, generally vote together as a single class on all matters submitted to a vote of our stockholders, unless otherwise required by Delaware law or our amended and restated certificate of incorporation. Each outstanding share of Class B common stock is convertible at any time at the option of the holder into one share of Class A common stock.

Unless otherwise indicated, the address of each beneficial owner listed in the table below is c/o Toast, Inc., 333 Summer Street, Boston, MA 02210.

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	Shares Beneficially Owned
	Class A		Class B (1)		% of Voting Power
Name	Shares	%	Shares	%
Executive Officers and Directors:
Christopher P. Comparato (2)	606,147	*	11,241,890	10.8%	7.6%
Brian Elworthy (3)	1,254,906	*	—	—	*
Stephen Fredette (4)	5,843,283	1.3%	26,047,670	25.5%	18.1%
Elena Gomez (5)	2,349,137	*	—	—	*
Aman Narang (6)	1,377,961	*	22,075,340	21.0%	14.8%
Paul Bell	229,087	*	—	—	*
Kent Bennett (7)	408,092	*	—	—	*
Susan Chapman-Hughes	34,222	*	—	—	*
Mark Hawkins	75,299	*	—	—	*
Hilarie Koplow-McAdams	18,154	*	—	—	*
Deval L. Patrick	35,889	*	—	—	*
David Yuan (8)	650,006	*	—	—	*
All executive officers and directors as a group (13 persons) (9)	14,117,237	3.1%	59,364,900	55.1%	39.7%
5% Stockholders:
Entities affiliated with Bessemer Venture Partners (10)	—	—	16,640,000	16.3%	11.3%
Entities Affiliated with TCV (11)	625,000	*	19,386,886	19.0%	13.2%
Technology Investment Dining Group, LLC (12)	37,843,646	8.4%	—	—	2.6%
The Vanguard Group (13)	36,677,371	8.2%	—	—	2.5%
Capital International Investors (14)	30,415,070	6.8%	—	—	2.1%
Jonathan Grimm (15)	4,415,524	*	17,850,167	17.2%	12.3%

* Represents less than one percent (1%).

(1)Shares of Class B common stock are convertible at any time by the holder into shares of Class A common stock on a share-for-share basis.

(2)Consists of (i) 75,418 shares of Class A common stock and 1,991,390 shares of Class B common stock held by Christopher P. Comparato, (ii) 6,416,890 shares of Class B common stock held by the Comparato Family Holdings Trust dated July 27, 2018, (iii) 200,000 shares of Class B common stock held by the CEC Irrevocable Trust, (iv) 200,000 shares of Class B common stock held by the EAC Irrevocable Trust, (v) 200,000 shares of Class B common stock held by the SCC Irrevocable Trust, (vi) 508,385 shares of Class A common stock and 2,233,610 shares of Class B common stock underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (vii) 22,344 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024.

(3)Consists of (i) 159,632 shares of Class A common stock held by Brian Elworthy, (ii) 78,736 shares of Class A common stock held by the Brian Elworthy Irrevocable Trust of 2019, (iii)1,009,654 shares of Class A common stock underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (iv) 6,884 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024.

(4)Consists of (i) 2,830,769 shares of Class A common stock and 19,173,555 shares of Class B common stock held by Stephen Fredette, (ii) 419,991 shares of Class A common stock and 1,580,009 shares of Class B common stock held by the SHFA Family Trust, (iii) 2,303,442 shares of Class A common stock and 4,506,606 shares of Class B common stock held by the SHFA 2021 Nominee Trust, (iv) 37,500 shares of Class A common stock and 712,500 shares of Class B common stock held by the Fredette Family Nominee Trust, (v) 240,798 shares of Class A common stock and 75,000 shares of Class B common stock

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underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (vi) 10,783 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024.

(5)Consists of (i) 172,901 shares of Class A common stock held by Elena Gomez, (ii) 2,142,553 shares of Class A common stock underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (iii) 33,683 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024.

(6)Consists of (i) 1,109,029 shares of Class A common stock and 18,912,840 shares of Class B common stock held by Aman Narang, (ii) 9,109 shares of Class A common stock held by the Narang Family Trust, (iii) 248,406 shares of Class A common stock and 3,162,500 shares of Class B common stock underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (iv) 11,417 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024.

(7)Includes 11,292 shares of Class A Common Stock received by Kent Bennett related to equity grants issued by the Company in connection with Mr. Bennett’s service on the Board. Mr. Bennett has agreed to assign to Deer Management Co, LLC the right to any shares issuable pursuant to this grant or any proceeds from the sale thereof.

(8)Consists of (i) 15,006 shares of Class A common stock held by David Yuan, including 3,714 shares of Class A common stock received by Mr. Yuan in a prior distribution in-kind made in accordance with the exemptions afforded by Rule 16a-13 and Rule 16a-9 of the Exchange Act, (ii) 223,013 shares of Class A common stock held by Tidemark Fund I-A LP, (iii) 388,614 shares of Class A common stock held by Tidemark Fund I LP, and (iv) 23,373 shares of Class A common stock held by Tidemark Executive Fund I LP. Mr. Yuan is the sole controlling member of the general partner of the general partner of Tidemark Fund I-A LP, Tidemark Fund I LP, and Tidemark Executive Fund I LP and disclaims beneficial ownership of these securities except to the extent of his pecuniary interest therein.

(9)Consists of (i) 8,670,232 shares of Class A common stock and 53,893,790 shares of Class B common stock held by our executive officers and directors, (ii) 5,354,212 shares of Class A common stock and 5,471,110 shares of Class B common stock underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (iii) 92,793 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024. Includes holdings by Mr. Vassil, who is not a named executive officer for fiscal year 2023 but is a current executive officer.

(10)Based solely on a Form 4 filed by Kent Bennett with the SEC on February 29, 2024. Consists of (i) 7,870,437 shares of Class B common stock held by Bessemer Venture Partners IX L.P. (“BVP IX”), (ii) 6,349,184 shares of Class B common stock held by Bessemer Venture Partners IX Institutional L.P. (“BVP Institutional”), (iii) 331,107 shares of Class B common stock held by Bessemer Venture Partners Century Fund L.P. (“BVP Century”), and (iv) 2,089,272 shares of Class B common stock held by Bessemer Venture Partners Century Fund Institutional L.P. (“BVP Century Institutional”, together with BVP IX, BVP Institutional, and BVP Century, the “Bessemer Entities”). Deer IX & Co. L.P., or Deer IX L.P., is the general partner of BVP IX and BVP Institutional. Deer IX & Co. Ltd., or Deer IX Ltd., is the general partner of Deer IX L.P. Robert P. Goodman, David Cowan, Jeremy Levine, Byron Deeter, Robert M. Stavis and Adam Fisher are the directors of Deer IX Ltd. and hold the voting and dispositive power for BVP IX and BVP Institutional. Investment and voting decisions with respect to the shares held by BVP IX and BVP Institutional are made by the directors of Deer IX Ltd. acting as an investment committee. Deer X & Co. L.P., or Deer X L.P., is the general partner of BVP Century and BVP Century Institutional. Deer X & Co. Ltd., or Deer X Ltd., is the general partner of Deer X L.P. Robert P. Goodman, David Cowan, Jeremy Levine, Byron Deeter, Adam Fisher, Brian Feinstein, Alex Ferrara, Stephen Kraus and Ethan Kurzweil are the directors of Deer X Ltd. and hold the voting and dispositive power for BVP Century and BVP Century Institutional. Investment and voting decisions with respect to the shares held by BVP Century and BVP Century Institutional are made by the directors of Deer X Ltd. acting as an investment committee. Mr. Bennett disclaims beneficial ownership of the shares of the Company held by the Bessemer Entities except to the extent of his pecuniary interest, if any, in such securities by virtue of his indirect interest in the Bessemer Entities. The address for each of the Bessemer Entities is c/o Bessemer Venture Partners, 1865 Palmer Avenue, Suite 104, Larchmont, New York 10538.

(11)Based solely on a Schedule 13G/A filed with the SEC on February 14, 2024, consists of (i) 462,137 shares of Class A common stock held by TCV X, L.P. (“TCV X”), (ii) 114,602 shares of Class A common stock held by TCV X (A) Blocker, L.P. (“TCV XA Blocker”), (iii) 22,531 shares of Class A common stock held by TCV X (B), L.P. (“TCV XB”), (iv) 25,730 shares of Class A common stock held by TCV X Member Fund, L.P. (“TCV X Member Fund”); (v) 14,331,239 shares of Class B common stock held by TCV X, (vi) 3,164,161 shares of Class B common stock held by TCV X (A), L.P. (“TCV XA”, together with TCV X, TCV XB, and TCV XA Blocker, the “TCV X Entities”), (vii) 389,740 shares of Class B common stock held by TCV XA Blocker, (viii) 698,701 shares of Class B common stock held by TCV XB, and (ix) 803,045 shares of Class B common stock held by TCV X Member Fund. Technology Crossover Management X, Ltd. (“Management X”), is the sole general partner of TCV X Member Fund and Technology Crossover Management X, L.P., which in turn is the sole general partner of each of the TCV X Entities. Management X may be deemed to have the sole voting and dispositive power over the shares held by the TCV X Entities and TCV X Member Fund. Jay C. Hoag, Jon Q. Reynolds Jr., Timothy P. McAdam, and Christopher P. Marshall are the Class A Directors of Management X and each disclaims beneficial ownership of the securities held by the TCV X Entities except to the extent of his pecuniary interest therein. The address of TCV is 250 Middlefield Road, Menlo Park, California 94025.

(12)Based solely on a Schedule 13G/A filed with the SEC on February 9, 2024. Steven Papa may be deemed to have the sole voting and dispositive power over the shares. The address of Technology Investment Dining Group, LLC is 36 College Hill, Hanover, New Hampshire 03755.

(13)Based solely on a Schedule 13G/A filed with the SEC by The Vanguard Group, Inc. on February 13, 2024, reporting shared voting power with respect to 210,059 shares, shared dispositive power with respect to 508,243 shares and sole dispositive power with respect to 36,169,128 shares. The address for the Vanguard Group is 100 Vanguard Blvd, Malvern PA 19355.

(14)Based solely on a Schedule 13G filed with the SEC by Capital International Investors on February 9, 2024, reporting sole voting power with respect to 30,201,654 shares and sole dispositive power with respect to 30,415,070 shares. In such Schedule 13G, Capital International Investors reports that it is a division of Capital Research and Management Company, as well as its investment management subsidiaries and affiliates Capital Bank and Trust Company, Capital International, Inc., Capital International Limited, Capital International Sarl, Capital International K.K., Capital Group Private Client Services, Inc.,

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and Capital Group Investment Management Private Limited. Such Schedule 13G identifies Capital International Investors as the beneficial owner of greater than 5% of the outstanding shares of our common stock. The address for the Capital International Investors is 333 South Hope Street, 55th Floor, Los Angeles, CA 90071.

(15)Consists of (i) 34,820 shares of Class A common stock held by Jonathan Grimm, (ii) 3,896,097 shares of Class A common stock and 14,357,814 shares of Class B common stock held by the Jonathan M. Grimm Trust, (iii) 122,743 shares of Class B common stock held by The Jonathan M. Grimm 2022 Grantor Retained Annuity Trust, (iv) 69,309 shares of Class A common stock and 433,500 shares of Class B common stock held by the Grimm Children GST-Exempt Irrevocable Trust FBO Grayson Grimm, (v) 69,238 shares of Class A common stock and 433,500 shares of Class B common stock held by The Grimm Children GST-Exempt Irrevocable Trust FBO Lily Grimm, (vi) 80,207 shares of Class A common stock and 501,305 shares of Class B common stock held by The Grimm Family GRAT Remainder Trust FBO Grayson Grimm, (vii) 80,200 shares of Class A common stock and 501,305 shares of Class B common stock held by The Grimm Family GRAT Remainder Trust FBO Lily Grimm, (viii) 179,934 shares of Class A common stock and 1,500,000 shares of Class B common stock underlying outstanding stock options that are or will be immediately exercisable within 60 days of March 31, 2024, and (ix) 5,719 shares of Class A common stock issuable upon the settlement of RSUs releasable within 60 days of March 31, 2024.

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CERTAIN RELATIONSHIPS AND RELATED PARTY TRANSACTIONS

In addition to the compensation arrangements, including employment, termination of employment and our severance and change in control policy, discussed in the section titled “Compensation Discussion and Analysis”, specifically the compensation of our executives discussed in the section titled “Compensation Discussion and Analysis—Our Executive Compensation Programs,” the following is a description of each transaction since the beginning of our last fiscal year and each currently proposed transaction in which:

1.we have been or are to be a participant;

2.the amount involved exceeded or exceeds $120,000; and

3.any of our directors, executive officers, or holders of more than 5% of our capital stock, or any immediate family member of, or person sharing the household with, any of these individuals, had or will have a direct or indirect material interest.

Investors’ Rights Agreement

We are party to an investors’ rights agreement containing registration rights with certain holders of our capital stock. The investors’ rights agreement provides, among other things, that certain holders of our capital stock have the right to request that we file a registration statement, and/or request that their shares be covered by a registration statement that we are otherwise filing, subject to certain exceptions.

Certain Relationships

Timothy Fredette, brother of Stephen Fredette, our Co-Founder, President and a Director of the Company, is a non-executive employee of the Company. In 2023, Timothy Fredette received cash compensation of $301,663 and an equity award for RSUs, scheduled to vest quarterly over four years in accordance with the Company’s standard equity grant vesting schedule, with a grant date fair value of $157,963. Timothy Fredette is also eligible to participate in our employee benefit plans on the same basis as our other employees, including our 401(k) plan, employee stock purchase plan and our health and welfare plans and is paid compensation commensurate with other employees in similar positions.

Director and Executive Officer Compensation

See the sections titled “Executive Compensation” and “Non-Employee Director Compensation” for information regarding compensation of our directors and named executive officers.

Indemnification of Officers and Directors

We have entered into indemnification agreements with each of our current directors and officers. Our amended and restated certificate of incorporation and our Bylaws provide that we will indemnify our directors and officers to the fullest extent permitted by applicable law.

Policies and Procedures for Related Party Transactions

Our audit committee charter provides that our audit committee has the primary responsibility for reviewing and approving or disapproving “related party transactions,” which are transactions between us and related persons in which the aggregate amount involved exceeds or may be expected to exceed $120,000 and in which a related person has or will have a direct or indirect material interest. For purposes of this policy, a related person is defined as a director, executive officer, nominee for director, or greater than 5% beneficial owner of our common stock, in each case since the beginning of the most recently completed year, and any of their immediate family members.

Certain of the transactions described above were entered into prior to the adoption of this policy. Accordingly, such transactions were approved by disinterested members of our Board after making a determination that the transaction was executed on terms no less favorable than those that could have been obtained from an unrelated third party. Any related party transactions entered into after we adopted this policy were approved after making a determination that the transaction was executed on terms no less favorable than those that could have been obtained from an unrelated third party.

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PROPOSAL FOUR:

APPROVAL OF AN AMENDMENT TO OUR CHARTER TO LIMIT THE LIABILITY OF CERTAIN OFFICERS OF THE COMPANY AS PERMITTED BY DELAWARE LAW

Background and Reasons for the Proposed Exculpation Amendment

The State of Delaware, which is our state of incorporation, enacted legislation in August 2022 that enables Delaware companies to limit the liability of certain of their officers in limited circumstances under amended Section 102(b)(7) of the General Corporation Law of the State of Delaware (“DGCL”). Amended DGCL Section 102(b)(7) permits exculpation for direct claims brought by stockholders for breach of an officer’s fiduciary duty of care, including class actions, but does not eliminate officers’ monetary liability for breach of fiduciary duty claims brought by the corporation itself or for derivative claims brought by stockholders in the name of the corporation. Furthermore, the limitation on liability does not apply to breaches of the duty of loyalty, acts or omissions not in good faith or that involve intentional misconduct or a knowing violation of law, or any transaction in which the officer derived an improper personal benefit.

Our Board believes it is important to provide protection from certain liabilities and expenses that may discourage prospective or current directors from accepting or continuing membership on corporate boards and prospective or current officers from serving corporations. In the absence of such protection, qualified directors and officers might be deterred from serving as directors or officers due to exposure to personal liability and the risk that substantial expense will be incurred in defending lawsuits, regardless of merit. Accordingly, we provide exculpation to our Board members with respect to monetary damages for certain breach of duty of care as permitted under DGCL. More recently, our Board took into account the narrow class and type of claims that such officers would be exculpated from liability pursuant to amended DGCL Section 102(b)(7), the limited number of our officers that would be impacted, and the benefits our Board believes would accrue to us by providing exculpation in accordance with DGCL Section 102(b)(7), including, without limitation, the ability to attract and retain key officers and the potential to reduce litigation costs associated with frivolous lawsuits.

In addition, our Board believes it is appropriate for public companies in states that allow exculpation of officers to have exculpation clauses in their certificates of incorporation. The nature of the role of directors and officers often requires them to make decisions on crucial matters. Frequently, directors and officers must make decisions in response to time-sensitive opportunities and challenges, which can create substantial risk of investigations, claims, actions, suits or proceedings seeking to impose liability on the basis of hindsight, especially in the current litigious environment and regardless of merit. Limiting concern about personal risk would empower both directors and officers to best exercise their business judgment in furtherance of stockholder interests. Other public companies have updated their governing documents to align with amended Section 102(b)(7) of the DGCL, and we expect this practice to continue. Failing to adopt the proposed Certificate of Amendment could impact our recruitment and retention of exceptional officer candidates that conclude that the potential exposure to liabilities, costs of defense and other risks of proceedings exceeds the benefits of serving as an officer of the Company. Further, the Board believes that the Exculpation Amendment (as defined below) would not negatively impact shareholder rights, particularly taking into account the narrow class and type of claims for which officers’ liability would be exculpated.

Our Board balanced these considerations with our corporate governance guidelines and practices and accordingly, on February 26, 2024, determined that the proposed amendment to our Charter to add Article XII to adopt amended DGCL 102(b)(7) (the “Exculpation Amendment”) is advisable and in the best interest of the Company and our stockholders and authorized and approved the proposed Exculpation Amendment, subject to approval by stockholders at the Annual Meeting. The Board believes the proposed Exculpation Amendment would better position the Company to attract top officer candidates, retain our current officers and enable our officers to exercise their business judgment in furtherance of the interests

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of the stockholders without the potential for distraction posed by the risk of personal liability. Additionally, it would align the protections for our officers with those protections currently afforded to our directors.

The proposed Exculpation Amendment is not being proposed in response to any specific resignation, threat of resignation or refusal to serve by any officer.

Text of the Proposed Exculpation Amendment

Our Charter currently provides for the exculpation of directors, but does not include a provision that allows for the exculpation of officers. The Exculpation Amendment would amend our Charter by adding a new article to reflect new Delaware law provisions regarding exculpation of officers as follows:

“ARTICLE XII

LIMITATION OF OFFICER LIABILITY

To the fullest extent permitted by the DGCL, an Officer (as defined below) of the Corporation shall not be personally liable to the Corporation or its stockholders for monetary damages for breach of his or her fiduciary duty as an officer of the Corporation, except for liability (a) for any breach of the Officer’s duty of loyalty to the Corporation or its stockholders, (b) for acts or omissions not in good faith or which involve intentional misconduct or a knowing violation of law, (c) for any transaction from which the Officer derived an improper personal benefit, or (d) arising from any claim brought by or in the right of the Corporation. If the DGCL is amended after the effective date of this Certificate to authorize corporate action further eliminating or limiting the personal liability of Officers, then the liability of an Officer of the Corporation shall be eliminated or limited to the fullest extent permitted by the DGCL, as so amended. For purposes of this ARTICLE XII, “Officer” shall mean an individual who has been duly appointed as an officer of the Corporation and who, at the time of an act or omission as to which liability is asserted, is deemed to have consented to service of process to the registered agent of the Corporation as contemplated by 10 Del. C. § 3114(b).

Any amendment, repeal or modification of this ARTICLE XII by either of (i) the stockholders of the Corporation or (ii) an amendment to the DGCL, shall not adversely affect any right or protection existing at the time of such amendment, repeal or modification with respect to any acts or omissions occurring before such amendment, repeal or modification of a person serving as an Officer at the time of such amendment, repeal or modification.”

The proposed Certificate of Amendment to our Charter (“Certificate of Amendment”) reflecting the foregoing Exculpation Amendment is attached as Appendix A to this Proxy Statement.

Timing and Effect of the Proposed Exculpation Amendment

If the proposed Exculpation Amendment is approved by our stockholders, it will become effective immediately upon the filing of the Certificate of Amendment with the Secretary of State of the State of Delaware, which we expect to file promptly after the Annual Meeting. Other than the addition of Article XII, the remainder of our Charter will remain unchanged after effectiveness of the Certificate of Amendment. If the proposed Exculpation Amendment is not approved by our stockholders, our Charter will remain unchanged. In accordance with the DGCL, the Board may elect to abandon the proposed Exculpation Amendment without further action by the stockholders at any time prior to the effectiveness of the filing of the Certificate of Amendment with the Secretary of State of the State of Delaware, notwithstanding stockholder approval of the proposed Exculpation Amendment.

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Vote Required

The affirmative vote of holders of a majority of the shares outstanding and entitled to vote as of the Record Date is required to approve the Exculpation Amendment. Abstentions and broker non-votes will have the effect of a vote against the Exculpation Amendment.

Recommendation of our Board

OUR BOARD RECOMMENDS THAT YOU VOTE “FOR” THE APPROVAL OF AN AMENDMENT TO OUR CHARTER TO LIMIT THE LIABILITY OF CERTAIN OFFICERS OF THE COMPANY AS PERMITTED BY DELAWARE LAW.

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OTHER MATTERS

Stockholders Sharing the Same Address

The rules promulgated by the SEC permit companies, brokers, banks or other intermediaries to deliver a single copy of proxy materials, or, where applicable, a Notice of Internet Availability of Proxy Materials, to households at which two or more stockholders reside. Each stockholder, however, still receives a separate proxy card if he or she receives paper copies. This practice, known as “householding,” is designed to reduce duplicate mailings and save significant printing and postage costs as well as natural resources. Stockholders sharing an address who have been previously notified by their broker, bank or other nominee and have consented to householding will receive only one copy of our proxy statement and annual report or Notice of Internet Availability of Proxy Materials. If you would like to opt out of this practice for future mailings and receive a separate proxy statement and annual report or Notice of Internet Availability of Proxy Materials for each stockholder sharing the same address, please contact your broker, bank or other nominee. You may also obtain a separate proxy statement or annual report or Notice of Internet Availability of Proxy Materials without charge by sending a written request to Toast, Inc., 333 Summer Street, Boston MA 02210 or by emailing a request to ir@toasttab.com. We will promptly send additional copies of the proxy statement or annual report or Notice of Internet Availability of Proxy Materials upon receipt of such request. Stockholders sharing an address that are receiving multiple copies of the proxy statement or annual report or Notice of Internet Availability of Proxy Materials can request delivery of a single copy of the proxy statement or annual report or Notice of Internet Availability of Proxy Materials by contacting their broker, bank or other nominee or sending a written request to Toast, Inc. at the address above or by emailing a request to ir@toasttab.com.

2023 Annual Report and SEC Filings

Our financial statements for the year ended December 31, 2023 are included in our 2023 Annual Report on Form 10-K (“Annual Report”), which we will make available to stockholders at the same time as this Proxy Statement. Our Annual Report and this Proxy Statement are posted on our website at investors.toasttab.com and are available from the SEC at its website at www.sec.gov. You may also obtain a copy of our Annual Report without charge by sending a written request to Investor Relations, Toast, Inc., 333 Summer Street, Boston, MA 02210.

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Our Board does not know of any other matters to be presented at the Annual Meeting. If any additional matters are properly presented at the Annual Meeting, the persons named in the enclosed proxy card will have discretion to vote the shares of our common stock they represent in accordance with their own judgment on such matters.

THE BOARD OF DIRECTORS
Boston, MA
April , 2024

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APPENDIX A

CERTIFICATE OF AMENDMENT

TO THE

AMENDED AND RESTATED CERTIFICATE OF INCORPORATION

OF

TOAST, INC.

(Pursuant to Section 242 of the General Corporation Law of the State of Delaware)

Toast, Inc., a corporation organized and existing under the laws of the State of Delaware (the “Corporation”), hereby certifies as follows:

1.The Corporation was originally incorporated pursuant to the General Corporation Law of the State of Delaware (the “DGCL”). The date of the filing of its original Certificate of Incorporation with the Secretary of State of the State of Delaware was December 22, 2011. The Amended and Restated Certificate of Incorporation filed with the Secretary of State of the State of Delaware was executed as of September 24, 2021 (the “Charter”). Pursuant to Section 242 of the DGCL, this Certificate of Amendment (this “Amendment”) amends certain provisions of the Charter.

2.This Amendment has been approved and duly adopted by the Corporation’s Board of Directors and stockholders in accordance with the provisions of Section 242 of the DGCL.

3.The Charter is hereby amended by adding a new Article XII to read in its entirety as follows:

“ARTICLE XII

LIMITATION OF OFFICER LIABILITY

To the fullest extent permitted by the DGCL, an Officer (as defined below) of the Corporation shall not be personally liable to the Corporation or its stockholders for monetary damages for breach of his or her fiduciary duty as an officer of the Corporation, except for liability (a) for any breach of the Officer’s duty of loyalty to the Corporation or its stockholders, (b) for acts or omissions not in good faith or which involve intentional misconduct or a knowing violation of law, (c) for any transaction from which the Officer derived an improper personal benefit, or (d) arising from any claim brought by or in the right of the Corporation. If the DGCL is amended after the effective date of this Certificate to authorize corporate action further eliminating or limiting the personal liability of Officers, then the liability of an Officer of the Corporation shall be eliminated or limited to the fullest extent permitted by the DGCL, as so amended. For purposes of this ARTICLE XII, “Officer” shall mean an individual who has been duly appointed as an officer of the Corporation and who, at the time of an act or omission as to which liability is asserted, is deemed to have consented to service of process to the registered agent of the Corporation as contemplated by 10 Del. C. § 3114(b).

Any amendment, repeal or modification of this ARTICLE XII by either of (i) the stockholders of the Corporation or (ii) an amendment to the DGCL, shall not adversely affect any right or protection existing at the time of such amendment, repeal or modification with respect to any acts or omissions occurring before such amendment, repeal or modification of a person serving as an Officer at the time of such amendment, repeal or modification.”

4.All other provisions of the Charter shall remain in full force and effect.

IN WITNESS WHEREOF, this Certificate of Amendment to the Amended and Restated Certificate of Incorporation has been executed by a duly authorized officer of this corporation on this ___ day of ______, 2024.

TOAST, INC.

By:

Name:

Title:

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