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Mortgage servicing rights - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Dec. 31, 2018
Transfers and Servicing of Financial Assets [Abstract]          
Mortgage servicing rights sold $ 0 $ 39,428 $ 29,160 $ 39,428  
Mortgage loans serviced 2,034,374 $ 3,181,483 2,034,374 $ 3,181,483  
Mortgage escrow deposit $ 121,400   $ 121,400   $ 53,468