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UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Mar. 31, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
OPERATING ACTIVITIES:            
Net loss $ 2,226 $ (30,737)   $ (23,853) $ (58,761)  
Adjustments to reconcile net loss to net cash used in operating activities:            
Provision for bad debt     $ 6,300 803 6,445 $ 4,532
DEPRECIATION AND AMORTIZATION 11,471 9,740   33,145 27,084  
Amortization of right-of-use asset       5,947    
Stock-based compensation expense 2,365 1,149   6,587 3,439  
Fair value changes in embedded derivatives       1,651 17,492  
FAIR VALUE CHANGES IN BUSINESS ACQUISITIONS CONTINGENT CONSIDERATION   13,404   24,035 17,387  
Deferred income taxes       232 (1,563)  
Other       68 (1,180)  
Debt extinguishment costs       4,052    
Changes in operating assets and liabilities—net of acquisitions:            
Accounts receivable and contract assets       (12,503) (7,736)  
Prepaid expenses and other current assets       (1,781) (1,349)  
Accounts payable and other accrued liabilities       (3,422) (4,829)  
Accrued payroll and benefits       61 6,084  
Payment of contingent consideration and other assumed purchase price obligations       (15,549) (6,390)  
Change in operating leases       (5,765)    
Net cash provided by (used in) operating activities       13,708 (3,877)  
INVESTING ACTIVITIES:            
Purchases of property and equipment       (5,405) (5,366)  
Proprietary software development and other software costs       (241) (370)  
Purchase price true ups       (8,562)    
Proceeds from net working capital adjustment related to acquisitions         2,819  
Cash paid for acquisitions—net of cash acquired       (36,480) (173,923)  
Net cash used in investing activities       (50,688) (176,840)  
FINANCING ACTIVITIES:            
Proceeds from line of credit       109,000 104,390  
Payments on line of credit       (72,000) (201,980)  
Proceeds from term loans       175,000 175,000  
Repayment of term loan       (173,905) (49,297)  
Payment of contingent consideration and other purchase price obligations       (9,605) (6,004)  
Repayment of finance leases       (1,884) (2,257)  
Proceeds from issuance of common stock in connection with initial public offering, net of issuance costs         161,288  
Payments of deferred offering costs         (2,925)  
Prepayment premium on credit facility         (351)  
Debt issuance costs       (2,590) (4,866)  
Proceeds from issuance of common stock for exercised stock options       6,032 171  
Issuance of convertible and redeemable Series A-2 preferred stock and warrant         173,664  
Redemption of the Series A-1 preferred stock         (131,821)  
Dividend payment to the Series A-2 shareholders       (12,300) (2,870)  
Exercise of warrant options         25  
Net cash provided by financing activities       17,748 212,167  
CHANGE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH       (19,232) 31,450  
Foreign exchange impact on cash balance       357 43  
Beginning of year     $ 6,884 34,881 6,884 6,884
End of period $ 16,006 $ 38,377   16,006 38,377 $ 34,881
SUPPLEMENTAL DISCLOSURES OF CASH FLOWS INFORMATION:            
Cash paid for interest       4,649 9,368  
Cash paid for income tax       958 171  
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES:            
Series A-1 preferred stock deemed dividends—net of return from holders         24,341  
Series A-1 preferred stock dividend paid in common shares         26,801  
Accrued purchases of property and equipment       1,171 486  
Property and equipment purchased under finance leases       1,766 1,753  
Accretion of the redeemable series A-1 preferred stock to redeemable value         17,601  
Common stock issued to acquire new businesses       6,020 25,000  
Acquisitions unpaid contingent consideration       35,352 58,912  
Offering costs included in accounts payable and other accrued liabilities       389 $ 1,237  
Acquisitions contingent consideration and purchase price true ups paid in shares       $ 26,084