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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
9 Months Ended 12 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Dec. 31, 2019
Dec. 31, 2018
OPERATING ACTIVITIES:        
Net loss $ (58,761) $ (12,247) $ (23,557) $ (16,491)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:        
Provision for bad debt 6,445 590 1,246  
DEPRECIATION AND AMORTIZATION 27,084 20,262 27,705 23,915
Gain on asset disposition     (388) (126)
Lease abandonment       76
Stock-based compensation expense 3,439 3,577 4,345 5,794
Amortization of deferred financing costs     560 1,672
Deferred income taxes (1,563) (1,308) (3,121) (4,968)
Fair value changes in business acquisitions contingent consideration 17,387 (670) 1,392 (158)
Fair value changes in derivative       (352)
Fair value changes in warrant option     4,060  
Fair value changes in the contingent put option (19,240)   7,100  
Gain on the extinguishment of the subordinated debt       (356)
Fair value changes in the compound embedded option 27,420      
Fair value changes in the warrant options 9,312 4,059    
Cloud computing costs (2,350) (247) (1,609)  
Foreign currency realized exchange loss     25  
Other 1,170 97    
Changes in operating assets and liabilities-net of acquisitions:        
Accounts receivable and contract assets (7,736) (2,732) (6,588) (9,997)
Prepaid expenses and other current assets (1,349) (179) (2,461) (101)
Accounts payable and other accrued liabilities (4,829) (95) 6,155 (2,202)
Accounts payable to related party     (70)  
Accrued payroll and benefits 6,084 1,440 2,248 449
Payment of contingent consideration and other assumed purchase price obligations (6,390)   (1,113) (2,009)
Net cash (used in) provided by operating activities (3,877) 12,547 17,042 (2,845)
INVESTING ACTIVITIES:        
Proceeds from property insurance     360 43
Purchases of property and equipment (5,366) (2,765) (4,692) (3,772)
Proceeds received from the sale of property and equipment     260 166
Proprietary software development (370) (6) (21) (337)
Payment of assumed purchase price obligations     (1,520) (548)
Proceeds from net working capital adjustment related to acquisitions 2,819      
Cash paid for acquisitions-net of cash acquired (173,923) (81,370) (81,370) (45,835)
Net cash used in investing activities (176,840) (84,141) (86,983) (50,283)
FINANCING ACTIVITIES:        
Proceeds from line of credit 104,390 149,744 146,338 109,383
Payments on line of credit (201,980) (69,744) (68,747) (89,383)
Proceeds from term loans 175,000     35,333
Repayment of term loan (49,297)   (1,250) (71,590)
Payment of contingent consideration and other purchase price obligations (6,004) (1,136)    
Repayment of capital leases (2,257) (1,304) (1,972) (1,010)
Proceeds from issuance of common stock in connection with initial public offering, net of issuance costs 161,288      
Payments of deferred offering costs (2,925) (29)    
Debt issuance cost (4,866) (417) (435) (889)
Debt extinguishment costs (351)     (410)
Repayment of the subordinated debt       (11,944)
Proceeds from issuance of common stock 171 139 1,509 30
Proceeds from issuance of the Redeemable Series A-1 Preferred Stock-net of transaction costs       118,419
Issuance of convertible and redeemable Series A-2 preferred stock and warrant 173,664      
Repurchase of options       (1,372)
Redemption of the Series A-1 Preferred Stock (131,821)      
Conversion of convertible preferred stock into cash       (30,986)
Dividend payment to the Series A-2 shareholders (2,870)      
Repurchase of common stock       (2,722)
Exercise of warrant options 25      
Payment of contingent consideration and other assumed purchase price obligations (6,390)   (1,113) (2,009)
Collection of notes receivable from stockholders     122  
Net cash provided by financing activities 212,167 77,253 74,452 50,850
CHANGE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH 31,450 5,659 4,511 (2,278)
Foreign exchange impact on cash balance 43 (5) (116)  
CASH, CASH EQUIVALENTS AND RESTRICTED CASH:        
Beginning of year 6,884 2,489 2,489 4,767
End of period 38,377 8,143 6,884 2,489
SUPPLEMENTAL DISCLOSURES OF CASH FLOWS INFORMATION:        
Cash paid for interest 9,368 2,689 5,891 7,924
Cash paid for income tax 171 878 1,205 596
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES:        
Series A-1 preferred stock deemed dividend-net of return from holders 24,341      
Series A-1 preferred stock dividend paid in common shares 26,801      
Accrued purchases of property and equipment 486 932 975 793
Property and equipment acquired under capital leases 1,753 2,757 4,347 3,116
Write off of the derivative liability       2,295
Convertible preferred stock deemed dividend-net of return from holders       932
Conversion of convertible preferred stock into common stock       14,963
Detachable warrant issued in connection with Redeemable Series A-1 Preferred Stock       12,818
Acquisitions unpaid contingent consideration 58,912 5,401 5,402 4,760
Accretion of the redeemable series A-1 preferred stock to redeemable value 17,601 14,341 19,616 3,605
Common stock issued to acquire new businesses 25,000 $ 4,047 4,047 5,634
Offering costs included in accounts payable and other accrued liabilities $ 1,237   $ 1,240 $ 154