Segment Reporting (Notes)

3 Months Ended

Jul. 31, 2021

Segment Reporting

Note 4. Segment Reporting

We have three reportable segments: Retail, Wholesale and DSS. Additionally, unallocated shared-service costs, which include various corporate level expenses and other governance functions, continue to be presented as “Corporate Services”.

We identify our segments in accordance with the way our business is managed (focusing on the financial information distributed) and the manner in which our chief operating decision maker allocates resources and assesses financial performance. The following summarizes the three segments. For additional information about each segment's operations, see Part I - Item 1. Business in our Annual Report on Form 10-K for the fiscal year ended May 1, 2021.

Retail

The Retail Segment operates 1,429 college, university, and K-12 school bookstores, comprised of 784 physical bookstores and 645 virtual bookstores. Our bookstores typically operate under agreements with the college, university, or K-12 schools to be the official bookstore and the exclusive seller of course materials and supplies, including physical and digital products. The majority of the physical campus bookstores have school-branded e-commerce sites which we operate independently or along with our merchant partners, and which offer students access to affordable course materials and affinity products, including emblematic apparel and gifts. The Retail Segment also offers inclusive access programs, in which course materials are offered at a reduced price through a fee charged by the institution or included in tuition, and delivered to students on or before the first day of class. Additionally, the Retail Segment offers a suite of digital content and services to colleges and universities, including a variety of open educational resource-based courseware.

Wholesale

The Wholesale Segment is comprised of our wholesale textbook business and is one of the largest textbook wholesalers in the country. The Wholesale Segment centrally sources, sells, and distributes new and used textbooks to approximately 3,200 physical bookstores (including our Retail Segment's 784 physical bookstores) and sources and distributes new and used textbooks to our 645 virtual bookstores. Additionally, the Wholesale Segment sells hardware and a software suite of applications that provides inventory management and point-of-sale solutions to approximately 400 college bookstores.

DSS

The Digital Student Solutions (“DSS”) Segment includes direct-to-student products and services to assist students to study more effectively and improve academic performance. The DSS Segment is comprised of the operations of Student Brands, LLC, a leading direct-to-student subscription-based writing services business, and bartleby®, a direct-to-student subscription-based offering providing textbook solutions, expert questions and answers, writing and tutoring

Corporate Services represents unallocated shared-service costs which include corporate level expenses and other governance functions, including executive functions, such as accounting, legal, treasury, information technology, and human resources.

Intercompany Eliminations

The eliminations are primarily related to the following intercompany activities:

•The sales eliminations represent the elimination of Wholesale sales and fulfillment service fees to Retail and the elimination of Retail commissions earned from Wholesale, and

•These cost of sales eliminations represent (i) the recognition of intercompany profit for Retail inventory that was purchased from Wholesale in a prior period that was subsequently sold to external customers during the current period and the elimination of Wholesale service fees charged for fulfillment of inventory for virtual store sales, net of (ii) the elimination of intercompany profit for Wholesale inventory purchases by Retail that remain in ending inventory at the end of the current period.

Our international operations are not material and the majority of the revenue and total assets are within the United States.

Summarized financial information for our reportable segments is reported below:

	13 weeks ended
	July 31, 2021		August 1, 2020
Sales:
Retail	$	210,469	$	158,776
Wholesale	44,484		80,294
DSS	8,303		5,872
Elimination	(22,462)		(40,928)
Total Sales	$	240,794	$	204,014
Gross Profit
Retail (a)	$	48,143	$	16,135
Wholesale	10,405		16,757
DSS	7,030		4,746
Elimination	(5,549)		(6,776)
Total Gross Profit	$	60,029	$	30,862
Depreciation and Amortization
Retail	$	9,407	$	10,570
Wholesale	1,300		1,295
DSS	1,899		2,165
Corporate Services	18		33
Total Depreciation and Amortization	$	12,624	$	14,063
Operating Loss
Retail	$	(31,356)	$	(54,816)
Wholesale	5,114		11,671
DSS	(1,316)		(1,455)
Corporate Services	(8,358)		(7,552)
Elimination	(5,537)		(6,763)
Total Operating Loss	$	(41,453)	$	(58,915)

	13 weeks ended
Reconciliation of segment Operating Loss to consolidated Loss Before Income Taxes:	July 31, 2021		August 1, 2020
Total Operating Loss	$	(41,453)	$	(58,915)
Interest Expense, net	2,494		2,653
Loss Before Income Taxes	$	(43,947)	$	(61,568)

(a)    For the 13 weeks ended July 13, 2021, gross margin includes a merchandise inventory loss of $434 in the Retail Segment. See Note 2. Summary of Significant Accounting Policies - Merchandise Inventories.