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Stock-Based Plans (Tables)
3 Months Ended
Mar. 31, 2018
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Schedule of restricted stock units and performance-based restricted stock units
The following table summarizes the RSU and PBRSU activity under our equity incentive plans for the three months ended March 31, 2018:
 
Units 
 
(In thousands)
Outstanding at January 1, 2018
33,875

Awarded(1)
12,103

Vested(1)
(9,663
)
Forfeited
(484
)
Outstanding at March 31, 2018
35,831

Expected to vest
30,871


(1) Includes approximately 2.1 million additional PBRSUs issued due to company performance in connection with the Company's 2017 annual incentive plan.

Schedule of stock-based compensation expense
The impact on our results of operations of recording stock-based compensation expense under our equity incentive plans for the three months ended March 31, 2018 and 2017 was as follows:
 
Three Months Ended March 31,
 
2018
 
2017
 
(In millions)
Customer support and operations
$
38

 
$
30

Sales and marketing
44

 
28

Product development
64

 
45

General and administrative
59

 
42

Depreciation and amortization
4

 
2

Total stock-based compensation expense
$
209

 
$
147

Capitalized as part of internal use software and website development costs
$
7

 
$
3