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Property and Equipment, Net (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Property and Equipment [Line Items]          
Total property and equipment $ 246,882   $ 246,882   $ 236,763
Accumulated depreciation expense (172,941)   (172,941)   (158,569)
Total property and equipment, net 73,941   73,941   78,194
Net capitalized internal-use software development costs 68,100   68,100   70,900
Depreciation expense 7,500 $ 8,500 22,900 $ 24,800  
Capitalized computer software, amortization 6,300 6,600 19,300 20,100  
Computer hardware          
Property and Equipment [Line Items]          
Total property and equipment 14,703   14,703   21,501
Furniture and equipment          
Property and Equipment [Line Items]          
Total property and equipment 1,717   1,717   1,297
Internal-use software development costs          
Property and Equipment [Line Items]          
Total property and equipment 228,960   228,960   212,913
Capitalized computer software additions 5,700 $ 4,300 16,000 $ 18,100  
Leasehold improvements          
Property and Equipment [Line Items]          
Total property and equipment $ 1,502   $ 1,502   $ 1,052