XML 36 R19.htm IDEA: XBRL DOCUMENT v3.24.0.1
Segment and Geographical Information
 12 Months Ended
Dec. 31, 2023
Segment Reporting [Abstract]  
Segment and Geographical Information Segment and Geographical Information
The Company operates as one operating and reportable segment for purposes of allocating resources and evaluating financial performance.
The following table sets forth total revenue by type of service for the years ended December 31, 2023, 2022, and 2021:
(In thousands)202320222021
Marketplace (1)
$586,099 $518,282 $427,476 
Enterprise (1)
103,037 100,036 75,321 
Total revenue
$689,136 $618,318 $502,797 
(1) In order to conform to the current period presentation as of December 31, 2023, the Company presents revenue from Enterprise Solutions and Managed Services together as Enterprise revenue in prior periods and no longer reports revenue from its Enterprise Solutions offering, previously referred to as Upwork Enterprise, in Marketplace revenue.
The Company generates its revenue from talent and clients. The following table sets forth total revenue by geographic area based on the billing address of its talent and clients for the years ended December 31, 2023, 2022, and 2021:
(In thousands)202320222021
Talent:
United States$95,833 $86,892 $74,890 
India49,487 45,817 42,277 
Philippines45,912 39,946 32,918 
Rest of world (1)
178,693 162,016 146,894 
Total talent369,925 334,671 296,979 
Clients:
United States236,744 210,582 153,003 
Rest of world (1)
82,467 73,065 52,815 
Total clients319,211 283,647 205,818 
Total$689,136 $618,318 $502,797 
(1) During the years ended December 31, 2023, 2022, and 2021, no country included in the Rest-of-World category had revenue that exceeded 10% of total talent revenue, total client revenue, or total revenue.
Substantially all of the Company’s long-lived assets were located in the United States as of December 31, 2023 and 2022.