SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED) (Tables)

12 Months Ended

Jul. 31, 2020

Condensed Financial Information Disclosure [Abstract]


	Three Months Ended
	October 31, 2018		January 31, 2019		April 30, 2019		July 31, 2019		October 31, 2019		January 31, 2020		April 30, 2020		July 31, 2020
	(unaudited, in thousands, except per share amounts)
Revenue:
Product	$	224,346	$	236,932	$	184,794	$	186,347	$	192,444	$	213,547	$	180,756	$	179,075
Support, entitlements and other services	88,937		98,428		102,830		113,529		122,324		133,220		137,517		148,799
Total revenue	313,283		335,360		287,624		299,876		314,768		346,767		318,273		327,874
Cost of revenue:
Product ⁽²⁾⁽³⁾	39,261		45,966		29,528		28,323		21,233		20,676		15,990		13,413
Support, entitlements and other services⁽²⁾	34,845		40,016		45,549		40,640		50,968		54,547		56,304		53,558
Total cost of revenue	74,106		85,982		75,077		68,963		72,201		75,223		72,294		66,971
Gross profit	239,177		249,378		212,547		230,913		242,567		271,544		245,979		260,903
Operating expenses:
Sales and marketing ⁽²⁾⁽³⁾	196,497		213,707		245,703		253,843		291,838		304,936		299,162		264,453
Research and development ⁽²⁾	110,531		123,037		137,982		129,169		138,206		139,088		141,346		135,338
General and administrative ⁽²⁾	27,339		28,788		33,040		30,420		32,860		34,579		35,644		32,464
Total operating expenses	334,367		365,532		416,725		413,432		462,904		478,603		476,152		432,255
Loss from operations	(95,190)		(116,154)		(204,178)		(182,519)		(220,337)		(207,059)		(230,173)		(171,352)
Other expense, net	(2,703)		(4,399)		(3,212)		(4,705)		(5,040)		(5,863)		(5,640)		(9,757)
Loss before (benefit from) provision for income taxes	(97,893)		(120,553)		(207,390)		(187,224)		(225,377)		(212,922)		(235,813)		(181,109)
(Benefit from) provision for income taxes	(3,628)		2,210		2,423		7,114		3,923		4,642		4,858		4,239
Net loss	$	(94,265)	$	(122,763)	$	(209,813)	$	(194,338)	$	(229,300)	$	(217,564)	$	(240,671)	$	(185,348)
Net loss per share attributable to Class A and Class B common stockholders—basic and diluted ⁽¹⁾	$	(0.54)	$	(0.68)	$	(1.15)	$	(1.04)	$	(1.21)	$	(1.13)	$	(1.23)	$	(0.93)

(1)Basic and diluted earnings per share are computed independently for each of the quarters presented. Therefore, the sum of quarterly basic and diluted per share amounts may not equal annual basic and diluted per share amounts.

(2)Includes stock-based compensation as follows:


	Three Months Ended
	October 31, 2018		January 31, 2019		April 30, 2019		July 31, 2019		October 31, 2019		January 31, 2020		April 30, 2020		July 31, 2020
	(unaudited, in thousands)
Product cost of sales	$	698	$	872	$	953	$	1,012	$	1,112	$	1,458	$	1,367	$	1,397
Support, entitlements and other services cost of sales	3,157		3,373		4,542		4,254		4,751		5,140		5,959		6,164
Sales and marketing	22,606		23,462		35,257		26,426		27,775		31,185		33,177		33,878
Research and development	31,009		34,679		42,265		32,566		37,563		36,459		39,462		39,768
General and administrative	8,455		10,179		11,815		9,149		10,225		11,373		12,131		11,654
Total	$	65,925	$	72,565	$	94,832	$	73,407	$	81,426	$	85,615	$	92,096	$	92,861

(3)Includes amortization of intangible assets as follows:


	Three Months Ended
	October 31, 2018		January 31, 2019		April 30, 2019		July 31, 2019		October 31, 2019		January 31, 2020		April 30, 2020		July 31, 2020
	(unaudited, in thousands)
Product cost of sales	$	3,168	$	3,692	$	3,694	$	3,694	$	3,694	$	3,694	$	3,694	$	3,695
Sales and marketing	550		666		661		651		651		651		651		650
Total	$	3,718	$	4,358	$	4,355	$	4,345	$	4,345	$	4,345	$	4,345	$	4,345