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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jan. 31, 2020
Jan. 31, 2019
Jan. 31, 2020
Jan. 31, 2019
Revenue:        
Total revenue $ 346,767 $ 335,360 $ 661,535 $ 648,643
Cost of revenue:        
Total cost of revenue 75,223 85,982 147,424 160,088
Gross profit 271,544 249,378 514,111 488,555
Operating expenses:        
Sales and marketing 304,936 213,707 596,774 410,204
Research and development 139,088 123,037 277,294 233,568
General and administrative 34,579 28,788 67,439 56,127
Total operating expenses 478,603 365,532 941,507 699,899
Loss from operations (207,059) (116,154) (427,396) (211,344)
Other expense, net (5,863) (4,399) (10,903) (7,102)
Loss before provision for (benefit from) income taxes (212,922) (120,553) (438,299) (218,446)
Provision for (benefit from) income taxes 4,642 2,210 8,565 (1,418)
Net loss $ (217,564) $ (122,763) $ (446,864) $ (217,028)
Net loss per share attributable to common stockholders—basic and diluted (in dollars per share) $ (1.13) $ (0.68) $ (2.34) $ (1.22)
Weighted-average shares used in computing net loss per share attributable to common stockholders—basic and diluted (in shares) 192,727 179,445 191,199 177,428
Product        
Revenue:        
Total revenue $ 213,547 $ 236,932 $ 405,991 $ 461,278
Cost of revenue:        
Total cost of revenue 20,676 45,966 41,909 85,227
Professional Services        
Revenue:        
Total revenue 133,220 98,428 255,544 187,365
Cost of revenue:        
Total cost of revenue $ 54,547 $ 40,016 $ 105,515 $ 74,861