Income Taxes - (Tables)

12 Months Ended

Jan. 31, 2022

Income Tax Disclosure [Abstract]

Schedule of Income before Income Tax, Domestic and Foreign

The domestic and international components of the Company's loss from operations before income taxes are as follows:

	Fiscal year ended January 31,
(in thousands)	2022		2021		2020
Domestic	$	(95,062)	$	(69,953)	$	(63,390)
International	3,080		(24,642)		(57,057)
Loss from operations before income taxes	$	(91,982)	$	(94,595)	$	(120,447)

Schedule of Components of Income Tax Expense (Benefit)

The Company's (provision for) benefit from income taxes is comprised of the following:

	Fiscal year ended January 31,
(in thousands)	2022		2021		2020
Current:
Federal	$	(9)	$	313	$	(19)
State	(184)		(198)		(120)
International	(884)		(1,070)		(1,051)
Total current	(1,077)		(955)		(1,190)
Deferred:
Federal	(4)		(28)		—
State	(4)		(31)		—
International	(192)		917		93
Total deferred	(200)		858		93
Total (provision for) benefit from income taxes	$	(1,277)	$	(97)	$	(1,097)

Schedule of Effective Income Tax Rate Reconciliation

The reconciliation is as follows:

	Fiscal year ended January 31,
(in thousands)	2022		2021		2020
U.S. federal tax (provision) benefit at statutory rate	$	19,316	$	19,865	$	25,294
State taxes, net of federal (provision) benefit	4,344		5,000		4,124
Foreign tax rate differential	(132)		(2,130)		970
Non-deductible expenses	(1,244)		(329)		(903)
Change in valuation allowance	(22,027)		(23,900)		(24,377)
Rate change	(66)		131		(7,017)
Stock-based compensation expense	(1,489)		(1,929)		(2,064)
Net excess tax benefits from stock-based compensation	(990)		3,444		6,519
Return to provision adjustment	1,718		16		(2,323)
Global intangible low-taxed income	—		(6,129)		—
Intra-entity asset transfer	—		3,944		—
Other, net	(707)		1,920		(1,320)
Total (provision for) benefit from income taxes	$	(1,277)	$	(97)	$	(1,097)

Schedule of Deferred Tax Assets and Liabilities

The components of the Company's deferred income taxes were as follows:

	As of January 31,
(in thousands)	2022		2021
Deferred tax assets:
Net operating loss carryforwards	$	136,226	$	111,583
Stock-based compensation	7,271		7,884
Allowance for doubtful accounts	523		650
Operating lease liability	32,156		33,350
Accrued expenses	2,372		2,903
Unearned revenue	61		52
Intangible assets	10,625		11,570
Other	339		216
Total deferred tax assets	189,573		168,208
Less: valuation allowance	(151,205)		(129,178)
Deferred tax assets, net of valuation allowance	38,368		39,030
Deferred tax liabilities:
Property and equipment	(2,440)		(2,062)
Costs to obtain revenue contracts	(11,041)		(9,904)
Operating lease right-of-use assets	(23,259)		(25,082)
Other	(874)		(1,028)
Total deferred tax liabilities	(37,614)		(38,076)
Net deferred tax asset (liability)	$	754	$	954

Reconciliation of Unrecognized Tax Benefits Roll Forward

A reconciliation of the beginning and ending balance of total unrecognized tax benefits for the fiscal years ended January 31, 2022, 2021, and 2020 is as follows:

	Fiscal year ended January 31,
(in thousands)	2022		2021		2020
Beginning of period	$	267	$	493	$	233
Tax positions taken in prior period:
Gross increases	—		—		262
Gross decreases	—		(13)		(8)
Tax positions taken in current period
Gross increases	20		—		13
Lapse of statute of limitations	—		(233)		—
Currency translation effect	1		20		(7)
End of period	$	288	$	267	$	493