6-K 1 attofs1q17_6k.htm FORM 6-K attofs1q17_6k.htm - Generated by SEC Publisher for SEC Filing  

 


UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549


FORM 6-K

Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16 of the

Securities Exchange Act of 1934

 

For the month of March, 2017

Commission File Number 001-36671


Atento S.A.

(Translation of Registrant's name into English)

 

4 rue Lou Hemmer, L-1748 Luxembourg Findel
Grand Duchy of Luxembourg

(Address of principal executive office)

 

 

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F: x Form 40-F: o

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

Yes: o No: x

 

Note: Regulation S-T Rule 101(b)(1) only permits the submission in paper of a Form 6-K if submitted solely to provide an attached annual report to security holders.

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

Yes: o No: x

 

Note: Regulation S-T Rule 101(b)(7) only permits the submission in paper of a Form 6-K if submitted to furnish a report or other document that the registrant foreign private issuer must furnish and make public under the laws of the jurisdiction in which the registrant is incorporated, domiciled or legally organized (the registrant’s “home country”), or under the rules of the home country exchange on which the registrant’s securities are traded, as long as the report or other document is not a press release, is not required to be and has not been distributed to the registrant’s security holders, and, if discussing a material event, has already been the subject of a Form 6-K submission or other Commission filing on EDGAR.

 

 

 

 


 
 

ATENTO S.A.

INDEX

Financial Information

For the Three Months Ended March 31, 2017

 

 

PART I – PRESENTATION OF FINANCIAL AND OTHER INFORMATION

3

SELECTED HISTORICAL FINANCIAL INFORMATION

5

SUMMARY CONSOLIDATED HISTORICAL FINANCIAL INFORMATION

6

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OS OPERATIONS

12

INTERIM CONSOLIDATED FINANCIAL STATEMENTS FOR THE THREE MONTHS ENDED MARCH 31, 2016 AND 2017

26

PART II – OTHER INFORMATION

66

LEGAL PROCEEDINGS

66

RISK FACTORS

66

 

 

 

 

 


 
 

 

PART I - PRESENTATION OF FINANCIAL AND OTHER INFORMATION

Atento S.A. (“Atento”, the “Company”, “we” or the “Organization”) was formed as a direct subsidiary of Atalaya Luxco Topco S.C.A. (“Topco”). In April 2014, Topco also incorporated Atalaya Luxco PIKCo S.C.A. (“PikCo”) and on May 15, 2014 Topco contributed to PikCo: (i) all of its equity interests in its then direct subsidiary, Atalaya Luxco Midco S.à.r.l. (“Midco”), the consideration for which was an allocation to PikCo’s account “capital contributions not remunerated by shares” (the “Reserve Account”) equal to €2 million, resulting in Midco becoming a direct subsidiary of PikCo; and (ii) all of its debt interests in Midco (comprising three series of preferred equity certificates (the “Original Luxco PECs”)), the consideration for which was the issuance by PikCo to Topco of preferred equity certificates having an equivalent value. On May 30, 2014, Midco authorized the issuance of, and PikCo subscribed for, a fourth series of preferred equity certificates (together with the Original Luxco PECs, the “Luxco PECs”).

 

In connection with the completion of Atento’s initial public offering (the “IPO”) in October 2014, Topco transferred its entire interest in Midco (€31,000 of share capital) to PikCo, the consideration for which was an allocation of €31,000 to PikCo’s Reserve Account. PikCo then contributed all of the Luxco PECs to Midco (the “Contribution”), the consideration for which was an allocation to Midco’s Reserve Account equal to the value of the Luxco PECs immediately prior to the Contribution. Upon completion of the Contribution, the Luxco PECs were capitalized by Midco. PikCo then transferred the remainder of its interest in Midco (€12,500 of share capital) to the Company, in consideration for which the Company issued two new shares of its capital stock to PikCo. The difference between the nominal value of these shares and the value of Midco’s net equity will be allocated to the Company’s share premium account. As a result of this transfer, Midco became a direct subsidiary of the Company. The Company completed a share split (the “Share Split”) whereby it issued approximately 2,219.212 ordinary shares for each ordinary share outstanding as of September 3, 2014. The foregoing is collectively referred as the “Reorganization Transaction”.

 

On October 7, 2014, we completed our IPO and issued 4,819,511 ordinary shares at a price of $15.00 per share. As a result of the IPO, the Share Split and the Reorganization Transaction, we had 73,619,511 ordinary shares outstanding and owned 100% of the issued and outstanding share capital of Midco, as of November 9, 2015.

 

On August 4, 2015, our Board of Directors (“the Board”) approved a share capital increase and issued 131,620 shares, increasing the number of outstanding shares to 73,751,131.

 

On July 28, 2016 the Board approved a share capital increase and issued 157,925 shares, increasing the number of outstanding shares to 73,909,056.

 

Acquisition and Divestment Transactions

 

On September 2, 2016, the Company through its direct subsidiary Atento Brasil acquired 81,49%, the controlling interest of RBrasil Soluções S.A. (RBrasil) and on September 30, 2016 the Company through its direct subsidiary Atento Teleservicios España sold 100% of Atento Morocco.

 

On March 21, 2017, the Company entered into an agreement to acquire the control of Interfile Gestão de Documentos e Processos Ltda (“Interfile”), a leading provider of credit origination BPO Services in Brazil. Financial terms of the transaction were not disclosed and the acquisition is subject to customary closing conditions and regulatory approval. Through this acquisition, we will be able to expand our capabilities in the financial services segment, especially in credit origination, and strengthen our leadership position in the Latin America CRM BPO market.

 

In this Interim Report, all references to “U.S. dollar” and “$” (USD) are to the lawful currency of the United States and all references to “Euro” or “€” are to the single currency of the participating member states of the European and Monetary Union of the Treaty Establishing the European Community, as amended from time to time. In addition, all references to Brazilian Reais or “R$” (BRL), Mexican Peso (MXN), Chilean Peso (CLP), Argentinean Peso (ARS), Colombian Peso (COP) and Peruvian Nuevos Soles (PEN) are to the lawful currencies of Brazil, Mexico, Chile, Argentina, Colombia and Peru, respectively.

 

The following table shows the exchange rates of the U.S. dollar to these currencies for the periods and dates indicated as reported by the relevant central banks of the European Union and each country, as applicable.

 

 

3


 
 

 

 

2016

 

2016

 

2017

 

Average FY

 

December 31

 

Average Q1

 

March 31

 

Average Q1

 

March 31

Euro (EUR)

0.90

 

0.95

 

0.91

 

0.88

 

0.94

 

0.94

Brazil (BRL)

3.48

 

3.26

 

3.91

 

3.56

 

3.14

 

3.17

Mexico (MXN)

18.69

 

20.62

 

18.05

 

17.24

 

20.32

 

18.80

Colombia (COP)

3,054.33

 

3,000.71

 

3,259.17

 

3,023.21

 

2,922.44

 

2,880.24

Chile (CLP)

676.73

 

667.29

 

702.02

 

669.80

 

655.29

 

662.66

Peru (PEN)

3.38

 

3.36

 

3.45

 

3.32

 

3.29

 

3.25

Argentina (ARS)

14.78

 

15.89

 

14.46

 

14.70

 

15.67

 

15.39

 

4


 
 

 

SELECTED HISTORICAL FINANCIAL INFORMATION

The consolidated financial information of Atento are the consolidated results of operations of Atento, which includes the three months ended March 31, 2016 and 2017.

We  present  our  historical  financial  information  under  International  Financial  Reporting  Standards  (“IFRS”)  as  issued  by  the  International  Accounting Standards Board (the “IASB”). The unaudited interim consolidated financial statements for the three months ended March 31, 2016 and 2017 (the “interim consolidated financial statements”) have been prepared in accordance with International Accounting Standard (“IAS”) 34 - Interim Financial Reporting.

As described in Note 4 of the interim consolidated financial statements, included elsewhere in this document, the accounting policies adopted in preparation of this interim consolidated financial statements are consistent with those followed in the preparation of the consolidated annual financial statements for the year ended December 31, 2016.

Rounding

Certain numerical figures set out in this Interim Report, including financial data presented in millions or thousands and percentages, have been subject to rounding adjustments, and, as a result, the totals of the data in this Interim Report may vary slightly from the actual arithmetic totals of such data. Percentages and amounts reflecting changes over time periods relating to financial and other data set forth in “Summary Consolidated Historical Financial Information” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” are calculated using the numerical data in the financial statements or the tabular presentation of other data (subject to rounding) contained in this Interim Report, as applicable, and not using the numerical data in the narrative description thereof.

 

5


 
 

 

SUMMARY CONSOLIDATED HISTORICAL FINANCIAL INFORMATION

The following tables present a summary of the consolidated historical financial information for the periods as of the dates indicated and should be read in conjunction with the section of this document entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Selected Historical Financial Information” included elsewhere in this document.

 

 

For the three months ended March 31,

 

Change

(%)

 

Change excluding FX (%)

($ in millions)

2016

 

2017

 

 

 

(unaudited)

 

 

 

 

Revenue (*)

415.7

 

468.0

 

12.6

 

3.0

Profit/(loss) from continuing operations

(4.4)

 

9.0

 

N.M.

 

N.M.

Loss from discontinued operations

(0.4)

 

-

 

N.M.

 

N.M.

Profit/(loss) for the period

(4.8)

 

9.0

 

N.M.

 

N.M.

EBITDA (1) (*)

37.5

 

50.2

 

33.9

 

22.4

Adjusted EBITDA (1) (*)

49.0

 

53.6

 

9.4

 

(0.2)

Adjusted Earnings (2) (*)

9.7

 

12.5

 

28.9

 

30.2

Adjusted Basic Earnings per share (in U.S. dollars) (3) (*)

0.13

 

0.17

 

30.8

 

30.8

Free Cash Flow (4)

(42.0)

 

(23.4)

 

44.3

 

35.1

Capital Expenditure (5)

(5.5)

 

(6.7)

 

(21.8)

 

(1.6)

Payments for acquisition of property, plant, equipment and intangible assets (6)

(19.1)

 

(14.1)

 

26.2

 

37.2

Total Debt

597.0

 

539.8

 

(9.6)

 

(14.2)

Cash and cash equivalents

148.6

 

170.9

 

15.0

 

12.9

Net debt with third parties (7)

448.4

 

368.9

 

(17.7)

 

(22.8)

 

(*)The amounts of March 31, 2016, were restated excluding discontinued operations – Morocco

N.M. means not meaningful

(1)    In considering the financial performance of the business, our management analyzes the financial performance measures of EBITDA and Adjusted EBITDA at a company and operating segment level, to facilitate decision-making. EBITDA is defined as profit/(loss) for the period from continuing operations before net finance expense, income taxes and depreciation and amortization. Adjusted EBITDA is defined as EBITDA adjusted to exclude certain acquisition and integration related costs, restructuring costs, sponsor management fees, asset impairments, site relocation costs, financing and IPO fees, and other items not related to our core results of operations. EBITDA and Adjusted EBITDA are not measures defined by IFRS. The most directly comparable IFRS measure to EBITDA and Adjusted EBITDA is profit/(loss) for the year/period from continuing operations.

        We believe EBITDA and Adjusted EBITDA are useful metrics for investors to understand our results of continuing operations and profitability because they permit investors to evaluate our recurring profitability from underlying operating activities. We also use these measures internally to establish forecasts, budgets and operational goals to manage and monitor our business, as well as to evaluate our underlying historical performance. We believe EBITDA facilitates comparisons of operating performance between periods and among other companies in industries similar to ours because it removes the effect of variances in capital structures, taxation, and non-cash depreciation and amortization charges, which may differ between companies for reasons unrelated to operating performance. We believe Adjusted EBITDA better reflects our underlying operating performance because it excludes the impact of items which are not related to our core results of continuing operations.

         EBITDA and Adjusted EBITDA measures are frequently used by securities analysts, investors and other interested parties in their evaluation of companies comparable to us, many of which present EBITDA-related performance measures when reporting their results.

         EBITDA and Adjusted EBITDA have limitations as analytical tools. These measures are not presentations made in accordance with IFRS, are not measures of financial condition or liquidity and should not be considered in isolation or as alternatives to profit or loss for the period from continuing operations or other measures determined in accordance with IFRS. EBITDA and Adjusted EBITDA are not necessary comparable to similarly titled measures used by other companies. These non-GAAP measures should be considered supplemental in nature and should not be construed as being more important than comparable GAAP measures.

 

6


 
 

 

See below under the heading “Reconciliation of EBITDA and Adjusted EBITDA to profit/(loss)” for a reconciliation of profit/(loss) for the periods from continuing operations to EBITDA and Adjusted EBITDA.

(2)    In considering the Company’s financial performance, our management analyzes the performance measure of Adjusted Earnings. Adjusted Earnings is defined as profit/(loss) for the periods from continuing operations adjusted for certain amortization of acquisition related intangible assets, restructuring costs, asset impairments and other non-ordinary expenses, site relocation costs, net foreign exchange impacts and their tax effects. Adjusted Earnings is not a measure defined by IFRS. The most directly comparable IFRS measure to Adjusted Earnings is profit/(loss) for the periods from continuing operations.

         We believe Adjusted Earnings is a useful metric for investors and is used by our management for measuring profitability because it represents a group measure of performance which excludes the impact of certain non-cash charges and other charges not associated with the underlying operating performance of the business, while including the effect of items that we believe affect shareholder value and in-year returns, such as income tax expense and net finance costs.

         Our management uses Adjusted Earnings to (i) provide senior management with monthly reports of our operating results; (ii) prepare strategic plans and annual budgets; and (iii) review senior management’s annual compensation, in part, using adjusted performance measures.

         Adjusted Earnings is defined to exclude items that are not related to our core results of operations. Adjusted Earnings measures are frequently used by securities analysts, investors and other interested parties in their evaluation of companies comparable to us, many of which present an Adjusted Earnings related performance measure when reporting their results.

         Adjusted Earnings has limitations as an analytical tool. Adjusted Earnings is neither a presentation made in accordance with IFRS nor a measure of financial condition or liquidity, and should not be considered in isolation or as an alternative to profit or loss for the period from continuing operations or other measures determined in accordance with IFRS. Adjusted Earnings is not necessarily comparable to similarly titled measures used by other companies. These non-GAAP measures should be considered supplemental in nature and should not be construed as being more important than comparable GAAP measures.

See below under the heading “Reconciliation of Adjusted Earnings to profit/(loss)” for a reconciliation of Adjusted Earnings to our profit/(loss) for the period from continuing operations.

(3)    Adjusted Basic Earnings per share is calculated based on 73,909,056 weighted average number of ordinary shares outstanding as of March 31, 2017, 73,751,131 as of March 31, 2016.

(4)    We use free cash flow to assess our liquidity and the cash flow generation of our operating subsidiaries. We define free cash flow as net cash flow from operating activities less net cash and disposals of payments for acquisition of property, plant, equipment and intangible assets for the periods. The free cash flow does not include cash impacts of acquisition and or divestments.

(5)    We define capital expenditure as the sum of the additions to property, plant and equipment and the additions to intangible assets during the period.

(6)    Payments for acquisition of property, plant, equipment and intangible assets represent the cash disbursement for the period.

(7)    In considering our financial condition, our management analyzes net debt with third parties, which is defined as total debt less cash, cash equivalents (net of any outstanding bank overdrafts) and short-term financial investments.

Net debt with third parties has limitations as an analytical tool. Net debt with third parties is neither a measure defined by or presented in accordance with IFRS nor a measure of financial performance, and should not be considered in isolation or as an alternative financial measure determined in accordance with IFRS. Net debt with third parties is not necessarily comparable to similarly titled measures used by other companies. These non-GAAP measures should be considered supplemental in nature and should not be construed as being more important than comparable GAAP measures.

See below under the heading “Financing Arrangements” for a reconciliation of total debt to net debt with third parties utilizing IFRS reported balances obtained from the financial information included elsewhere in this Interim Report. The most directly comparable IFRS measure to net debt with third parties is total debt.

 

7


 
 

 

Reconciliation of EBITDA and Adjusted EBITDA to profit/(loss):

 

 

 

 

 

For the three months ended March 31,

($ in millions)

2016

 

2017

 

(unaudited)

(Loss)/profit from continuing operations (*)

(4.4)

 

9.0

 

 

 

 

Net finance expense (*)

19.5

 

12.0

Income tax expense (*)

1.0

 

3.8

Depreciation and amortization (*)

21.4

 

25.4

 

 

 

 

EBITDA (non-GAAP) (unaudited)

37.5

 

50.2

 

 

 

 

Restructuring costs (a)

6.2

 

3.4

Site relocation costs (b)

5.7

 

-

Asset impairments and Other (c)

(0.4)

 

-

Total non-recurring items (**)

11.5

 

3.4

Adjusted EBITDA (non-GAAP) (unaudited)

49.0

 

53.6

 

(*)The amounts of March 31, 2016, were restated excluding discontinued operations – Morocco

(**)     Non-recurring items fall primarily into three categories of investment:

·      The first includes investments to lower our variable cost structure, which is mostly labor, in response to the exceptional and severe adverse macroeconomic conditions in key markets such as Brazil, Mexico, Argentina and Spain, which drove significant declines in volume. For the three months ended March 31, 2016 and 2017 we invested $4.6 million and $2.5 million, respectively, in these activities.

·         The second includes investments in Brazil, to relocate and consolidate our sites from higher to lower costs locations. This program started in 2014 when 53 percent of our sites were in Tier 2 cities. For the three months ended March 31, 2016 we invested $5.7 million in these activities. We have not invested in this program for the three months ended in March 31, 2017 as we consider it was substantially completed in 2016. We ended the three months period at March 31, 2017 with 64.5% of our sites in Tier 2 cities.

·         The third includes investments to drive a more sustainable lower-cost and competitive operating model, especially considering the exceptional adverse macroeconomic circumstances and associated declines in volume referenced above. For the three months ended March 31, 2016 and 2017 we invested $1.6 million and $0.9 million, respectively, in these activities. We expect these adjustments due to exceptional macro circumstances in most cases like Brazil and Argentina, will continue until the third quarter of 2017.

 (a)     Restructuring costs incurred in the three months ended March 31, 2016 and 2017 primarily included restructuring activities and other personnel costs that were not related to our core results of operations. Restructuring costs for the three months ended March 31, 2016, primarily relates to costs to adapt the organization in EMEA to lower levels of activity, and severance costs in Brazil. Restructuring costs incurred in three months ended March 31, 2017, primarily relates to the costs to adapt the organization in Argentina to the lower level of activities and the investments made in Brazil to implement a lower-cost operating model.

 (b)     Site relocation costs incurred for three months ended March 31, 2016 include costs associated with our strategic initiative to relocate call centers from tier 1 cities to tier 2 cities in Brazil to achieve efficiencies through lower rental costs, attrition and absenteeism.

 (c)     Asset impairments and other costs incurred for the three months ended March 31, 2016 primarily relates to the collection in EMEA of receivables that had previously been impaired.

 

8


 

 

 

 

Reconciliation of Adjusted Earnings to (loss)/profit:

 

 

 

 

For the three months ended March 31,

($ in millions)

2016

 

2017

 

(unaudited)

(Loss)/profit from continuing operations (*)

(4.4)

 

9.0

Amortization of acquisition related intangible assets (a)

5.4

 

6.8

Restructuring costs (b) (**)

6.2

 

3.4

Site relocation costs (c) (**)

5.7

 

-

Asset impairments and Other (d) (**)

(0.4)

 

-

Net foreign exchange gain on financial instruments (e)

(0.5)

 

-

Net foreign exchange impacts (f)

3.0

 

(3.3)

Tax effect (g)

(5.3)

 

(3.4)

Total of add-backs

14.1

 

3.5

Adjusted Earnings (non-GAAP) (unaudited)

9.7

 

12.5

Adjusted Basic Earnings per share (in U.S. dollars) (***) (unaudited)

0.13

 

0.17

 

(*)The amounts of March 31, 2016, were restated excluding discontinued operations – Morocco

(**)     Non-recurring items fall primarily into three categories of investment:

·      The first includes investments to lower our variable cost structure, which is mostly labor, in response to the exceptional and severe adverse macroeconomic conditions in key markets such as Brazil, Mexico, Argentina and Spain, which drove significant declines in volume. For the three months ended March 31, 2016 and 2017 we invested $4.6 million and $2.5 million, respectively, in these activities.

·         The second includes investments in Brazil, to relocate and consolidate our sites from higher to lower costs locations. This program started in 2014 when 53 percent of our sites were in Tier 2 cities. For the three months ended March 31, 2016 we invested $5.7 million in these activities. We have not invested in this program for the three months ended in March 31, 2017 as we consider it was substantially completed in 2016. We ended the three months period at March 31, 2017 with 64.5% of our sites in Tier 2 cities.

·         The third includes investments to drive a more sustainable lower-cost and competitive operating model, especially considering the exceptional adverse macroeconomic circumstances and associated declines in volume referenced above. For the three months ended March 31, 2016 and 2017 we invested $1.6 million and $0.9 million, respectively, in these activities. We expect these adjustments due to exceptional macro circumstances in most cases like Brazil and Argentina, will continue until the third quarter of 2017.

(a)     Amortization of acquisition related intangible assets represents the amortization expense of customer base, recorded as intangible assets. This customer base represents the fair value (within the business combination involving the acquisition of control of Atento Group) of the intangible assets arising from service agreements (tacit or explicitly formulated in contracts) with Telefónica Group and with other customers.

   (b)   Restructuring costs incurred in the three months ended March 31, 2016 and 2017 primarily included restructuring activities and other personnel costs that were not related to our core results of operations. Restructuring costs for the three months ended March 31, 2016, primarily relates to costs to adapt the organization in EMEA to lower levels of activity, and severance costs in Brazil. Restructuring costs incurred in three months ended March 31, 2017, primarily relates to the costs to adapt the organization in Argentina to the lower level of activities and the investments made in Brazil to implement a lower-cost operating model.

9


 
 

 

   (c)   Site relocation costs incurred for three months ended March 31, 2016 include costs associated with our strategic initiative to relocate call centers from tier 1 cities to tier 2 cities in Brazil to achieve efficiencies through lower rental costs, attrition and absenteeism.

   (d)   Asset impairments and other costs incurred for the three months ended March 31, 2016 primarily relates to the collection in EMEA of receivables that had previously been impaired.

   (e) Since April 1, 2015, the Company designated the foreign currency risk on certain of its subsidiaries as net investment hedges using financial instruments as the hedging items. As a consequence, any gain or loss on the hedging instrument, related to the effective portion of the hedge is recognized in other comprehensive income (equity) as from that date. The gains or losses related to the ineffective portion are recognized in the income statements and for comparability, and those adjustments are added back to calculate Adjusted Earnings.

   (f)  Since 2015, management analyzes the Company financial condition performance excluding net foreign exchange impacts, which eliminates the volatility of foreign exchange variances from our operational results.  

   (g) The tax effect represents the impact of the taxable adjustments based on a tax rate of 27.3% and 49.3%, for the three months ended March 31, 2016 and 2017, respectively.

(***) Adjusted Earnings per share is calculated based on 73,909,056 weighted average number of ordinary shares outstanding as of March 31, 2017, 73,751,131 as of March 31, 2016.

 

10


 
 

 

Financing Arrangements

Certain of our debt agreements contain financial ratios as an instrument to monitor the Company’s financial condition and as preconditions to certain transactions (e.g. the incurrence of new debt, permitted payments). The following is a brief description of the financial ratios.

1.       Gross Leverage Ratio (applies to Atento S.A.) – measures the level of gross debt to EBITDA, as defined in the debt agreements. The contractual ratio indicates that the gross debt should not surpass 2.8 times the EBITDA for the last twelve months. As of March 31, 2017, the current ratio was 2.4.

2.       Fixed Charge Coverage Ratio (applies to Restricted Group) – measures the Company’s ability to pay interest expenses and dividends (fixed charge) in relation to EBITDA, as described in the debt agreements. The contractual ratio indicates that the EBITDA for the last twelve months should represent at least 2 times the fixed charge of the same period. As of March 31, 2017, the current ratio was 3.2.

3.       Net Debt Brazilian Leverage Ratio (applies only to Brazil) – measures the level of net debt (gross debt, less cash, cash equivalents and short-term investments) to EBITDA – each as defined in the debt agreements. The contractual ratio indicates that Brazil net debt should not surpass 2.0 times the Brazilian EBITDA. As of March 31, 2017, the current ratio was 1.2. This is the only ratio considered as a financial covenant.

The Company regularly monitors all financial ratios under the debt agreements. As of March 31, 2016 and 2017, we were in compliance with the terms of our covenants.

 

 

 

 

 

As of March 31,

($ in millions, except Net Debt/Adj. EBITDA LTM)

2016

 

2017

Cash and cash equivalents

148.6

 

170.9

Debt:

 

 

 

7.375% Senior Secured Notes due 2020

296.6

 

298.2

Brazilian Debentures

192.3

 

167.6

Contingent Value Instrument (1)

23.9

 

-

Finance Lease Payables

4.2

 

3.2

Other Borrowings

80.0

 

70.8

Total Debt

597.0

 

539.8

Net Debt with third parties (2) (unaudited)

448.4

 

368.9

Adjusted EBITDA LTM (3) (*) (non-GAAP) (unaudited)

240.3

 

226.8

Net Debt/Adjusted EBITDA LTM (non-GAAP) (unaudited)

1.9x

 

1.6x

 

(*) Restated, excluding discontinued operations – Morocco.

(1)         The CVI was terminated on November 8, 2016 as described in “Note 10 of the interim consolidated financial statements”.

(2)         In considering our financial condition, our management analyzes Net debt with third parties, which is defined as total debt less cash, cash equivalents, and short-term financial investments. Net debt with third parties is not a measure defined by IFRS and it has limitations as an analytical tool. Net debt with third parties is neither a measure defined by or presented in accordance with IFRS nor a measure of financial performance, and should not be considered in isolation or as an alternative financial measure determined in accordance with IFRS. Net debt is not necessarily comparable to similarly titled measures used by other companies.

(3)         Adjusted EBITDA LTM (Last Twelve Months) is defined as EBITDA adjusted to exclude certain acquisition and integration related costs, restructuring costs, management fees, site-relocation costs, financing fees and other items, which are not related to our core results of operations.

 

11


 
 

 

CAUTIONARY NOTE REGARDING FORWARD LOOKING STATEMENTS

This Form 6-K providing quarterly and annual information contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and the Private Securities Litigation Reform Act of 1995, relating to our operations, expected financial position, results of operation, and other business matters that are based on our current expectations, assumptions, and projections with respect to the future, and are not a guarantee of performance. In this Report, when we use words such as “may,” “believe,” “plan,” “will,” “anticipate,” “estimate,” “expect,” “intend,” “project,” “would,” “could,” “target,” or similar expressions, or when we discuss our strategy, plans, goals, initiatives, or objectives, we are making forward-looking statements.

We caution you not to rely unduly on any forward-looking statements. Actual results may differ materially from what is expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties and other factors that affect our business and may cause such differences.

The forward-looking statements are based on information available as of the date that this Form 6-K furnished with the United States Securities and Exchange Commission (“SEC”) and we undertake no obligation to update them. Such forward–looking statements are based on numerous assumptions and developments that are not within our control. Although we believe these forward-looking statements are reasonable, we cannot assure you they will turn out to be correct.

Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and the results of operations is based upon and should be read in conjunction with the consolidated financial information of Atento.

Factors which could cause or contribute to such difference, include, but are not limited to, those discussed elsewhere in this Report, particularly under “Cautionary Statement with respect to Forward-Looking Statements” and the section entitled “Risk Factors” in the 20-F.

Overview

Atento is the largest provider of customer-relationship management and business-process outsourcing (“CRM BPO”) services and solutions in Latin America (“LatAm”) and Spain, and the third largest provider by revenue globally. Atento’s tailored CRM BPO solutions are designed to enable our client’s ability to deliver a high-quality product by creating a best-in-class experience for their customers, enabling our clients to focus on operating their core businesses. Atento utilizes its industry expertise commitment to customer care, and consultative approach, to offer superior and scalable solutions across the entire value chain for customer care, customizing each solution to the individual client’s needs.

In the third quarter of 2016 we announced a refreshed strategy to drive long-term profitable growth and create shareholder value. Recent market trends, including the macroeconomic pull-back in Brazil (the largest CRM BPO market in Latin America), and the accelerating adoption of omni-channel and digital capabilities, prompted us to reexamine the priorities that support our long-term strategy. The ultimate goal of this exercise, or Strategy Refresh, was to ensure we had the right focus and capabilities to capitalize on industry trends in Latin America and leverage our scale and financial strength to selectively broaden and diversify in key verticals, countries, and solutions.

We offer a comprehensive portfolio of customizable, and scalable, solutions including front and back-end services ranging from sales, applications-processing, customer care and credit-management. We leverage our deep industry knowledge and capabilities to provide industry-leading solutions to our clients. We provide our solutions to over 400 clients via over 150,000 highly engaged customer care specialists facilitated by our best-in-class technology infrastructure and multi-channel delivery platform. We believe we bring a differentiated combination of scale, capacity for processing client’s transactions, and industry expertise to our client’s customer care operations, which allow us to provide higher-quality and lower cost customer care services than our clients could deliver on their own.

We operate in 13 countries worldwide and organize our business into three geographic markets: (i) Brazil, (ii) Americas, excluding Brazil (“Americas”) and (iii) EMEA. For the three months ended March 31, 2017, Brazil accounted for 50.9% of our revenue, Americas accounted for 37.1% of our revenue and EMEA accounted for 12.1% of our revenue (in each case, before holding company level revenue and consolidation adjustments).

 

12


 
 

 

Our number of workstations decreased from 90,312 as of March 31, 2016 to 87,535 as of March 31, 2017. In general, our competitors have higher EBITDA and depreciation expenses than us because we lease rather than own all our call center facilities (e.g., buildings and related equipment), except for IT infrastructure that is supported by Atento and it is depreciated.

As a part of our strategy to improve cost and increase efficiency, we continued to migrate a portion of our call centers from Tier 1 to Tier 2 cities. These cities, which tend to be smaller lower cost locations, allow us to optimize our lease expenses and reduce labor costs. By being a preferred employer we can then draw from new and larger pools of talent and reduce turnover and absenteeism. We have completed many successful site transfers in Brazil, Colombia and Argentina. In Brazil, for example, the percentage of total workstations located in tier 2 cities increased by 2.7%, from  61.8% for the three months ended March 31, 2016 to 64.5% for the three months ended March 31, 2017, due to the new sites opened outside Sao Paulo and Rio de Janeiro. As demand for our services and solutions grows, and their complexity continues to increase, we have opportunities to evaluate and adjust our site footprint even further to create the most competitive combination of quality and cost effectiveness for our customers.

The following table shows the number of workstations and delivery centers in each of the jurisdictions in which we operated as of March 31, 2016 and 2017:

 

Number of Workstations

 

Number of Service Delivery Centers (1)

 

2016

 

2017

 

2016

 

2017

 

 

 

 

 

 

 

 

Brazil

47,053

 

45,668

 

33

 

31

Americas

36,576

 

36,232

 

51

 

49

Argentina (2)

3,666

 

3,696

 

11

 

11

Central America (3)

2,592

 

2,354

 

5

 

4

Chile

2,742

 

2,691

 

3

 

3

Colombia

7,335

 

7,747

 

9

 

9

Mexico

9,870

 

10,233

 

16

 

15

Peru

9,061

 

8,201

 

4

 

4

United States (4)

1,310

 

1,310

 

3

 

3

EMEA

6,683

 

5,635

 

16

 

14

Morocco (5)

1,076

 

-

 

2

 

-

Spain

5,607

 

5,635

 

14

 

14

Total

90,312

 

87,535

 

100

 

94

 

(1)     Includes service delivery centers at facilities operated by us and those owned by our clients where we provide operations personnel and workstations.

(2)     Includes Uruguay.

(3)     Includes Guatemala and El Salvador.

(4)     Includes Puerto Rico.

(5)     Operations in Morocco were divested on September 30, 2016.

For the three months ended March 31, 2017, revenue generated from our 15 largest client groups represented 78.0% of our revenue as compared to 81.4% in the same period in the prior year. Excluding revenue generated from the Telefónica Group, our next 15 largest client groups represented 38.7% for the three months ended March 31, 2017 as compared to 38.3% in the same period in the prior year.

Our vertical industry expertise in telecommunications, financial services and multi-sector companies allows us to adapt our services and solutions for our clients, further embedding us into their value chain while delivering effective business results and increasing the portion of our client’s services related to CRM BPO. For the three months ended March 31, 2016, CRM BPO solutions and individual services comprised approximately 22.5% and 77.5% of our revenue, respectively. For the same period in 2017, CRM BPO solutions and individual services comprised approximately 26.3% and 73.7% of our revenue, respectively.

For the three months ended March 31, 2016, telecommunications represented 48.9% of our revenue and financial services represented 34.7% of our revenue, compared to 47.1% and 33.3%, respectively, for the same period in 2017. Additionally, during the three months ended March 31, 2016 and 2017 sales by service were:

 

13


 
 

 

 

 

 

 

 

 

For the three months ended March 31,

2016

 

2017

Customer Service

49.6%

 

50.2%

Sales

16.4%

 

16.3%

Collection

10.2%

 

9.5%

Back Office

10.5%

 

11.2%

Technical Support

9.6%

 

8.7%

Others

3.7%

 

4.1%

Total

100.0%

 

100.0%

 

Average headcount

The average headcount in the Atento Group in the three months ended March 31, 2016 and 2017 and the breakdown by country is presented as follow:

 

 

March 31,

 

2016

 

2017

Brazil

81,746

 

78.285

Central America

5,933

 

4.983

Chile

4,821

 

5.109

Colombia

7,904

 

9.232

Spain

10,181

 

10.206

Morocco (*)

1,124

 

              -  

Mexico

20,152

 

18.093

Peru

16,357

 

15.989

Puerto Rico

879

 

781

United States

776

 

576

Argentina and Uruguay

7,821

 

7.068

Corporate

133

 

83

Total

157,827

 

150,405

 

 

 

 

(*) Operations in Morocco were divested on September 30, 2016.

 

14


 
 

 

Consolidated Income Statements for the Three Months Ended March 31, 2016 and 2017

 

 

 

 

 

 

 

 

 

For the three months ended
March 31,

 

Change (%)

 

Change
excluding FX (%)

($ in millions, except percentage changes)

2016 (*)

 

2017

 

 

 

(unaudited)

 

 

 

 

Revenue

415.7

 

468.0

 

12.6

 

3.0

Other operating income

0.8

 

0.8

 

-

 

14.3

Operating expenses:

 

 

 

 

 

 

 

Supplies

(15.0)

 

(16.8)

 

(12.0)

 

(4.3)

Employee benefit expenses

(312.6)

 

(345.8)

 

(10.6)

 

(1.6)

Depreciation

(10.7)

 

(11.8)

 

(10.3)

 

1.7

Amortization

(10.7)

 

(13.6)

 

(27.1)

 

(16.2)

Changes in trade provisions

(0.3)

 

(0.2)

 

33.3

 

33.3

Other operating expenses

(51.1)

 

(55.8)

 

(9.2)

 

2.8

Total operating expenses

(400.4)

 

(444.0)

 

(10.9)

 

(1.4)

 

 

 

 

 

 

 

 

Operating profit

16.1

 

24.8

 

54.0

 

42.5

 

 

 

 

 

 

 

 

Finance income

1.5

 

2.1

 

40.0

 

16.7

Finance costs

(17.9)

 

(17.4)

 

2.8

 

12.1

Change in fair value of financial instruments

0.5

 

-

 

N.M.

 

N.M.

Net foreign exchange (loss)/gain

(3.6)

 

3.3

 

N.M.

 

N.M.

 

 

 

 

 

 

 

 

Net finance expense

(19.5)

 

(12.0)

 

38.5

 

43.7

 

 

 

 

 

 

 

 

(Loss)/profit before tax

(3.4)

 

12.8

 

N.M.

 

N.M.

 

 

 

 

 

 

 

 

Income tax expense

(1.0)

 

(3.8)

 

N.M.

 

N.M.

(Loss)/profit from continuing operations

(4.4)

 

9.0

 

N.M.

 

N.M.

Loss from discontinued operations

(0.4)

 

-

 

N.M.

 

N.M.

(Loss)/profit for the period

(4.8)

 

9.0

 

N.M.

 

N.M.

(Loss)/profit attributable to:

 

 

 

 

 

 

 

Owners of the parent

(4.8)

 

8.9

 

N.M.

 

N.M.

Non-controlling interest

-

 

0.1

 

N.M.

 

N.M.

(Loss)/profit for the period

(4.8)

 

9.0

 

N.M.

 

N.M.

Other financial data:

 

 

 

 

 

 

 

EBITDA (1) (unaudited)

37.5

 

50.2

 

33.9

 

22.4

Adjusted EBITDA (1) (unaudited)

49.0

 

53.6

 

9.4

 

(0.2)

(1) For reconciliation with IFRS as issued by the IASB, see section "Summary Consolidated Historical Financial Information - Reconciliation of EBITDA and Adjusted EBITDA to profit/(loss)".

(*) Restated, excluding discontinued operations - Morocco.

N.M. means not meaningful

 

15


 
 

 

Consolidated Income Statements by Segment for the Three Months Ended March 31, 2016 and 2017

 

For the three months ended
March 31,

 

Change

(%)

 

Change
excluding FX (%)

($ in millions, except percentage changes)

2016 (*)

 

2017

 

 

 

(unaudited)

 

 

 

 

Revenue:

 

 

 

 

 

 

 

Brazil

182.5

 

238.4

 

30.6

 

5.2

Americas

177.3

 

173.4

 

(2.2)

 

(0.3)

EMEA

56.3

 

56.7

 

0.7

 

4.2

Other and eliminations (1)

(0.4)

 

(0.5)

 

(25.0)

 

N.M.

Total revenue

415.7

 

468.0

 

12.6

 

3.0

Operating expenses:

 

 

 

 

 

 

 

Brazil

(175.4)

 

(220.0)

 

(25.4)

 

(1.0)

Americas

(163.1)

 

(166.8)

 

(2.3)

 

(4.3)

EMEA

(59.9)

 

(55.0)

 

8.2

 

5.2

Other and eliminations (1)

(2.0)

 

(2.2)

 

(10.0)

 

(22.2)

Total operating expenses

(400.4)

 

(444.0)

 

(10.9)

 

(1.4)

Operating profit/(loss):

 

 

 

 

 

 

 

Brazil

7.2

 

18.7

 

N.M.

 

114.9

Americas

14.5

 

6.8

 

(53.1)

 

(52.4)

EMEA

(3.1)

 

1.9

 

N.M.

 

N.M.

Other and eliminations (1)

(2.5)

 

(2.6)

 

(4.0)

 

(8.3)

Total operating profit

16.1

 

24.8

 

54.0

 

41.7

Net finance expense:

 

 

 

 

 

 

 

Brazil

(8.3)

 

(8.1)

 

2.4

 

21.4

Americas

(3.0)

 

(1.7)

 

43.3

 

43.3

EMEA

(3.1)

 

(3.3)

 

(6.5)

 

(13.8)

Other and eliminations (1)

(5.1)

 

1.1

 

121.6

 

N.M.

Total net finance expense

(19.5)

 

(12.0)

 

38.5

 

42.9

Income tax benefit/(expense):

 

 

 

 

 

 

 

Brazil

1.2

 

(2.2)

 

N.M.

 

N.M.

Americas

(5.1)

 

(3.2)

 

37.3

 

37.3

EMEA

1.6

 

0.1

 

(93.8)

 

(93.3)

Other and eliminations (1)

1.3

 

1.5

 

15.4

 

7.1

Total income tax expense

(1.0)

 

(3.8)

 

N.M.

 

N.M.

Profit/(loss) from continuing operations:

 

 

 

 

 

 

 

Brazil

-

 

8.4

 

N.M.

 

N.M.

Americas

6.4

 

1.9

 

(70.3)

 

(69.4)

EMEA

(4.6)

 

(1.3)

 

71.7

 

71.1

Other and eliminations (1)

(6.2)

 

-

 

N.M.

 

N.M.

(Loss)/profit from continuing operations

(4.4)

 

9.0

 

N.M.

 

N.M.

Loss from discontinued operations

(0.4)

 

-

 

N.M.

 

N.M.

Profit/(loss) for the period:

 

 

 

 

 

 

 

Brazil

-

 

8.4

 

N.M.

 

N.M.

Americas

6.4

 

1.9

 

(70.3)

 

(69.4)

EMEA

(5.0)

 

(1.3)

 

74.0

 

73.5

Other and eliminations (1)

(6.2)

 

-

 

N.M.

 

N.M.

(Loss)/profit for the period

(4.8)

 

9.0

 

N.M.

 

N.M.

Profit attributable to:

 

 

 

 

 

 

 

Owners of the parent

(4.8)

 

8.9

 

N.M.

 

N.M.

Non-controlling interest

-

 

0.1

 

N.M.

 

N.M.

Other financial data:

 

 

 

 

 

 

 

EBITDA (2):

 

 

 

 

 

 

 

Brazil

18.1

 

33.2

 

83.4

 

49.6

Americas

22.6

 

15.0

 

(33.6)

 

(32.7)

EMEA

(0.9)

 

4.4

 

N.M.

 

N.M.

Other and eliminations (1)

(2.3)

 

(2.4)

 

(4.3)

 

(4.3)

Total EBITDA (unaudited)

37.5

 

50.2

 

33.9

 

22.4

Adjusted EBITDA (2):

 

 

 

 

 

 

 

Brazil

24.9

 

34.3

 

37.8

 

12.8

Americas

23.4

 

17.4

 

(25.6)

 

(24.7)

EMEA

2.9

 

4.2

 

44.8

 

68.0

Other and eliminations (1)

(2.2)

 

(2.3)

 

(4.5)

 

N.M.

Total Adjusted EBITDA (unaudited)

49.0

 

53.6

 

9.4

 

(0.2)

(*) Restated, excluding discontinued operations - Morocco.

(1) Included revenue and expenses at the holding-company level (such as corporate expenses and acquisition related expenses), as applicable, as well as consolidation adjustments.

(2) For reconciliation with IFRS as issued by the IASB, see section "Summary Consolidated Historical Financial Information - Reconciliation of EBITDA and Adjusted EBITDA to profit/(loss)".

N.M. means not meaningful

 

16


 
 

 

Three Months Ended March 31, 2017 Compared to Three Months Ended March 31, 2016

Revenue

Revenue increased by $52.3 million, or 12.6%, from $415.7 million for the three months ended March 31, 2016 to $468.0 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, revenue increased 3.0%.

Multisector delivered strong growth, with a revenue increase of $47.9 million, or 20.6%, from $232.5 million for the three months ended March 31, 2016 to $280.4 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, revenue from multisector clients increased 8.8%, supported by gains in all regions.

Revenue from Telefónica increased by $4.4 million, or 2.4%, from $183.2 million for the three months ended March 31, 2016 to $187.4 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, revenue from Telefónica clients decreased 4.7%, mainly by reduction in Brazil, México, Argentina and Peru.

For the three months ended March 31, 2017, revenue from multisector clients was 59.9% of total revenue, compared to 55.9% for the three months ended March 31, 2016, an increase of 4.0 percentage point.

 The following chart sets forth a breakdown of revenue by geographical region for the three months ended March 31, 2016 and 2017 and as a percentage of revenue and the percentage change between those periods with and net of foreign exchange effects.

 

For the three months ended March 31,

($ in millions, except percentage changes)

2016

 

(%)

 

2017

 

(%)

 

Change (%)

 

Change excluding

FX (%)

 

(unaudited)

 

 

 

(unaudited)

 

 

 

 

 

 

Brazil

182.5

 

43.9

 

238.4

 

50.9

 

30.6

 

5.2

Americas

177.3

 

42.7

 

173.4

 

37.1

 

(2.2)

 

(0.3)

EMEA (*)

56.3

 

13.5

 

56.7

 

12.1

 

0.7

 

4.2

Other and eliminations (1)

(0.4)

 

(0.1)

 

(0.5)

 

(0.1)

 

(25.0)

 

-

Total

415.7

 

100.0

 

468.0

 

100.0

 

12.6

 

3.0

 

 

 

 

 

 

 

 

 

 

 

 

(*)The amounts of March 31, 2016, were restated excluding discontinued operations – Morocco

(1) Includes holding company level revenues and consolidation adjustments.

 

Brazil

Revenue in Brazil for the three months ended March 31, 2016 and 2017 was $182.5 million and $238.4 million, respectively, an increase of $55.9 million, or 30.6%. Excluding the impact of foreign exchange, revenue increased by 5.2%. Excluding the impact of foreign exchange, revenue from Telefónica decreased by 3.3%, due to lower volumes while revenue from multisector clients increased by 9.7%, supported by new clients wins.

Americas

Revenue in Americas for the three months ended March 31, 2016 and 2017 was $177.3 million and $173.4 million, respectively,  a decrease of  $3.9 million, or 2.2%. Excluding the impact of foreign exchange, revenue decreased 0.3%. Excluding the impact of foreign exchange, revenue from Telefónica decreased by 9.0%, driven by lower volumes in Mexico and Argentina while revenue from multisector clients increased by 7.5%, supported by new client wins in Colombia, Chile, Peru and our U.S. Nearshore business.

17


 
 

 

EMEA

Revenue in EMEA for the three months ended March 31, 2016 and 2017 was $56.3 million and $56.7 million, respectively, an increase of $0.4 million, or 0.7%. Excluding the impact of foreign exchange, revenue increased by 4.2%. Excluding the impacts of foreign exchange, revenue from Telefónica increased by 2.1%, due to higher volume in Spain, while revenue from multisector clients increased by 8.3%, supported by new service wins.

Other operating income

Other operating income totaled $0.8 million for the three months ended March 31, 2016 and 2017.

Total operating expenses

Total operating expenses increased by $43.6 million, or 10.9%, from $400.4 million for the three months ended March 31, 2016 to $444.0 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating expenses increased by 1.4%, mainly in Brazil (set up costs incurred to implement operations for recently acquired new clients) Argentina (higher inflation) and Peru (costs incurred to mitigate the flooding impact that forced temporary site closings) with cost reduction initiatives implemented across all regions. As a percentage of revenue, operating expenses represented 96.3% and 94.9% for the three months ended March 31, 2016 and 2017, respectively. Excluding the impact of foreign exchange, operating expenses as a percentage of revenue, was maintained at the same level as in the three months ended in March 31, 2016.

Supplies: Supplies expenses increased by $1.8 million, or 12.0%, from $15.0 million for the three months ended March 31, 2016 to $16.8 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, supplies expenses increased by 4.3%, mainly due to higher set up costs to implement operations for recent acquired customers in Brazil. As a percentage of revenue, supplies represented 3.6% for the three months ended March 31, 2016 and 2017.

Employee benefit expenses: Employee benefit expenses increased by $33.2 million, or 10.6%, from $312.6 million for the three months ended March 31, 2016 to $345.8 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, employee benefit expenses increased by 1.6%, mainly in Brazil (set up costs for new clients and higher labor expenses as per new collective agreement recently signed) and Americas (higher inflation in Argentina). As a percentage of revenue, employee benefit expenses represented 75.2% and 73.9% for the three months ended March 31, 2016 and 2017, respectively.

 Depreciation and amortization: Depreciation and amortization expenses increased by $4.0 million, or 18.7%, from $21.4 million for the three months ended March 31, 2016 to $25.4 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, depreciation and amortization expense increased by 7.2%, mainly due to enhanced technology platform supporting higher value added services.

Changes in trade provisions: Changes in trade provisions decreased by $0.1 million, from negative figure of $0.3 million for the three months ended March 31, 2016 to negative figure of $0.2 million for the three months ended March 31, 2017. As a percentage of revenue, changes in trade provisions constituted 0.1% for the three months ended March 31, 2016 and zero for the three months ended March 31, 2017.

Other operating expenses: Other operating expenses increased by $4.7 million, or 9.2%, from $51.1 million for the three months ended March 31, 2016 to $55.8 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, other operating expenses decreased by 2.8%, mainly in Brazil. As a percentage of revenue, other operating expenses were 12.3% and 11.9% for the three months ended March 31, 2016 and 2017, respectively.

Brazil

 Total operating expenses in Brazil increased by $44.6 million, or 25.4%, from $175.4 million for the three months ended March 31, 2016 to $220.0 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating expenses in Brazil increased by 1.0%, due to higher activity and set up costs to implement the operation in the recent acquired customers. Operating expenses as a percentage of revenue decreased from 96.1% to 92.3%, for the three months ended March 31, 2016 and 2017, respectively.

18


 
 

 

Americas

Total operating expenses in the Americas increased by $3.7 million, or 2.3%, from $163.1 million for the three months ended March 31, 2016 to $ 166.8 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating expenses in the Americas increased by 4.3%. Operating expenses as a percentage of revenue increased from 92.0% to 96.2%, for the three months ended March 31, 2016 and 2017, respectively. This increase reflects the difference in timing between the revenue reduction and the effects of the cost initiatives that have been implemented.

EMEA

Total operating expenses in EMEA decreased by $ 4.9 million, or 8.2%, from $59.9 million for the three months ended March 31, 2016 to $55 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating expenses in EMEA decreased by 5.2%. Operating expenses as a percentage of revenue decreased from 106.4% to 97.0%, for the three months ended March 31, 2016 and 2017, respectively.

Operating profit

Operating profit increased by $8.7 million, from $16.1 million for the three months ended March 31, 2016 to $24.8 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating profit increased $7.4 million. Operating profit margin increased from 3.9% for the three months ended March 31, 2016 to 5.3% for the three months ended on March 31, 2017.

Brazil

Operating profit in Brazil increased by $11.5 million, from $7.2 million for the three months ended March 31, 2016 to $18.7 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating profit increased by 114%. Operating profit margin in Brazil increased from 3.9% for three months ended March 31, 2016 to 7.8% for the three months ended March 31, 2017.

Americas

Operating profit in the Americas decreased by $ 7.7 million, from $14.5 million for the three months ended March 31, 2016 to $6.8 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, operating profit decreased by $7.5 million. Operating profit margin in Americas decreased from 8.2% for the three months ended March 31, 2016 to 3.9% for the three months ended March 31, 2017. The decrease was mainly driven by results in Mexico, Argentina, Peru and Colombia.

EMEA

Operating profit in EMEA changed by $5.0 million, from a loss of  $3.1 million for the three months ended March 31, 2016 to a profit of $1.9 million for the three months ended March 31, 2017. Operating profit margin increased from negative margin of 5.5% to a positive margin of 3.4%. This increase is mainly related to higher revenues from both Telefónica and Multisector clients and lower costs as a result of the implementation of cost saving initiatives.

Finance income

Finance income was $2.1 million for the three months ended March 31, 2017, compared to $1.5 million for the three months ended March 31, 2016. Excluding the impact of foreign exchange, finance income increased by 16.7% during the three months ended March 31, 2017.

Finance costs

Finance costs decreased by $0.5 million, or 2.8%, from a cost of $17.9 million for the three months ended March 31, 2016 to $17.4 million for the three months ended March 31, 2017. Excluding the impact of foreign exchange, finance costs decreased by 12.1% during the three months ended March 31, 2017. The decrease in finance costs was driven by a lower outstanding amount on Brazilian Debentures and BNDES credit facilities.

 

19


 
 

 

Changes in fair value of financial instruments

Changes in fair value of financial instruments changed by $0.5 million, from a gain of $0.5 million for the three months ended March 31, 2016 to zero for the three months ended March 31, 2017. This gain is related to the ineffective portion of derivative instruments.

Net foreign exchange loss

Net foreign exchange loss changed by $6.9 million, from a loss of $3.6 million for the three months ended March 31, 2016 to a gain of $3.3 million for the three months ended March 31, 2017. This gain was mainly due to intercompany, balances and therefore has no effect on cash.

Income tax expense

Income tax expense for the three months ended March 31, 2016 and 2017 was $1.0 million and $3.8 million, respectively. This movement is due to a higher profit before tax in 2017.

Profit for the period

Profit for the three months ended March 31, 2016 and 2017 was a loss of $4.8 million and a profit of $9.0 million, respectively, as a result of the items disclosed above.

EBITDA and Adjusted EBITDA

EBITDA increased by $12.7 million, or 33.9%, from $37.5 million for the three months ended March 31, 2016 to $50.2 million for the three months ended March 31, 2017. For the same time period, Adjusted EBITDA increased by $4.6 million, or 9.4% from $49.0 million for the three months ended March 31, 2016 to 53.6 million for the three months ended March 31, 2017. The difference between EBITDA and Adjusted EBITDA is due to the exclusion of items that were not related to our core results of operations. Our Adjusted EBITDA is defined as EBITDA adjusted to exclude the, restructuring costs, site relocation costs, asset impairments and other items which are not related to our core results of operations. See “Summary Consolidated Historical Financial Information” for a reconciliation of EBITDA and Adjusted EBITDA to profit/(loss).

Excluding the impact of foreign exchange, EBITDA increased by 22.4% and Adjusted EBITDA decreased by 0.2%, mainly due to the reduction in revenues from Americas.

Brazil

 

EBITDA in Brazil increased by $15.1 million, or 83.4%, from $18.1 million for the three months ended March 31, 2016 to $33.2 million for the three months ended March 31, 2017. For the same period, Adjusted EBITDA increased by $9.4 million, or 37.8%, from $24.9 million to $34.3 million. Excluding the impact of foreign exchange, EBITDA and Adjusted EBITDA increased by 49.6% and 12.8%, respectively. This increase is mainly driven by higher revenue and cost reduction initiatives implemented along 2016.

Americas                                          

EBITDA in the Americas decreased by $7.6 million, or 33.6%, from $22.6 million for the three months ended March 31, 2016 to $ 15.0 million for the three months ended March 31, 2017. For the same period, Adjusted EBITDA decreased by $6 million, or 25.6%, from $23.4 million to $17.4 million.

Excluding the impact of foreign exchange, EBITDA decreased during this period by $7.3 million, or 32.7%, and Adjusted EBITDA decreased $5.7 million, or 24.7% respectively.

The decrease in Adjusted EBITDA and EBITDA is due to declines in volume and continued challenges macroeconomic environment in Mexico and Argentina.

20


 
 

 

EMEA

EBITDA in EMEA increased by $5.3 million, from a negative $0.9 million for the three months ended March 31, 2016 to a positive $4.4 million for the three months ended March 31, 2017. For the same period, Adjusted EBITDA increased by 44.8%, from $2.9 million to $4.2 million. This increase is mainly related to higher revenues from both Telefónica and Multisector clients.

Excluding the impact of foreign exchange, EBITDA increased during this period by $5.6 million, while Adjusted EBITDA increased by $1.7 million, or 68.0%, respectively. The EBITDA of March 31, 2016 was also impacted by non-recurring expenses related to investments to adjust cost structure in the Region.

Liquidity and Capital Resources

 

As of March 31, 2017, our outstanding debt was $ 539.8 million, which includes $ 298.2 million of our 7.375% Senior Secured Notes due 2020, $ 167.6 million equivalent of Brazilian Debentures, $67.8 million of financing provided by BNDES,  $3.2 million of finance lease payables and $3.0 million of other bank borrowings.

 For the three months ended March 31, 2017, our cash flow used in operating activities was $ 9.3 million, which includes interest paid of $16.1 million. Our cash flow from operating activities, before giving effect to the payment of interest, was a generation of $6.8 million.

 

21


 
 

 

Interim Consolidated Statements of Cash Flow for the Three Months Ended March 31, 2016 and 2017

 

 

 

 

(THOUSANDS OF U.S. DOLLARS, UNLESS OTHERWISE INDICATED)

 

 

 

 

 

For the three months ended March 31,

 

2016

 

2017

 

(unaudited)

Operating activities

 

 

 

(Loss)/profit from continuing operations before tax

(3,390)

 

12,778

(Loss)/profit from discontinued operations before tax

(408)

 

-

(Loss)/profit before tax

(3,798)

 

12,778

Adjustments to reconcile (loss)/profit before tax to net cash flows:

 

 

 

Amortization and depreciation

21,651

 

25,426

Impairment losses

260

 

202

Change in provisions

1,831

 

3,785

Grants released to income

(78)

 

(80)

Losses on disposal of fixed assets

(123)

 

(27)

Finance income

(1,501)

 

(2,116)

Finance costs

17,858

 

17,435

Net foreign exchange differences

3,548

 

(3,278)

Change in fair value of financial instruments

(482)

 

(44)

Changes in other (gains)/losses and own work capitalized

(333)

 

1,283

 

42,631

 

42,586

Changes in working capital:

 

 

 

Changes in trade and other receivables

(40,091)

 

(34,689)

Changes in trade and other payables

19,991

 

13,448

Other assets/(payables)

(17,917)

 

(15,571)

 

(38,017)

 

(36,812)

 

 

 

 

Interest paid

(14,674)

 

(16,062)

Interest received

254

 

2,345

Income tax paid

(6,521)

 

(5,693)

Other payments

(2,741)

 

(8,460)

 

(23,682)

 

(27,870)

Net cash flow used in operating activities

(22,866)

 

(9,318)

Investment activities

 

 

 

Payments for acquisition of intangible assets

(5,228)

 

(3,795)

Payments for acquisition of property, plant and equipment

(13,860)

 

(10,304)

Proceeds from sale of intangible assets

18

 

15

Proceeds from sale of property, plant and equipment

6

 

22

Net cash flow used in investment activities

(19,064)

 

(14,062)

Financing activities

 

 

 

Proceeds from borrowing from third parties

-

 

2,039

Repayment of borrowing from third parties

(1,863)

 

(8,128)

Net cash flow used in financing activities

(1,863)

 

(6,089)

Net decrease in cash and cash equivalents

(43,793)

 

(29,469)

Exchange differences

8,400

 

6,378

Cash and cash equivalents at beginning of period

184,020

 

194,035

Cash and cash equivalents at end of period

148,627

 

170,944

 

Cash Flow

As of March 31, 2017, we had cash and cash equivalents (net of any outstanding bank overdrafts) of approximately $170.9 million. We believe that our current cash flow used in operating activities and financing arrangements will provide us with sufficient liquidity to meet our working capital needs.

 

22


 
 

 

 

For the three months ended March 31,

($ in millions)

2016

 

2017

 

(unaudited)

Cash used in operating activities

(22.9)

 

(9.3)

Cash used in investment activities

(19.1)

 

(14.1)

Cash used in financing activities

(1.9)

 

(6.1)

Net decrease in cash and cash equivalents

(43.8)

 

(29.5)

Effect of changes in exchanges rates

8.4

 

6.4

 

Cash used in Operating Activities

Three Months Ended March 31, 2017 Compared to Three Months Ended March 31, 2016

Cash used in operating activities was $ 9.3 million for the three months ended March 31, 2017 compared to $ 22.9 million for the three months ended March 31, 2016. The increase in cash from operating activities resulted from favorable changes in working capital as a result of lower DSO (Day Sales Outstanding).

Cash used in Investment Activities

Three Months Ended March 31, 2017 Compared to Three Months Ended March 31, 2016

Cash used in investment activities was $ 14.1 million for the three months ended March 31, 2017 compared to $ 19.1 million for the three months ended March 31, 2016. Cash used in investment activities for the three months ended March 31, 2017 was mainly related to capital expenditure.

Cash used in Financing Activities

Three Months Ended March 31, 2017 Compared to Three Months Ended March 31, 2016

Cash used in financing activities was $ 6.1 million for the three months ended March 31, 2017 compared to cash used in financing activities of $ 1.9 million for the three months ended March 31, 2016. This increase is mainly due to the monthly contractual amortization of BNDES financing.

Free Cash Flow

Our Management uses free cash flow to assess our liquidity and the cash flow generation of our operating subsidiaries. We define free cash flow as net cash flow from operating activities less net cash and disposals of payments for acquisition of property, plant, equipment and intangible assets for the period. We believe that free cash flow is useful to investors because it adjusts our operating cash flow by the capital that is invested to continue and improve business operations.

Free cash flow has limitations as an analytical tool. The most directly comparable IFRS measure to free cash flow is cash flow from operating activities. Free cash flow is not a measure defined by IFRS and should not be considered in isolation from, or as an alternative to, cash flow from operating activities or other measures as determined in accordance with IFRS. Additionally, free cash flow does not represent the residual cash flow available for discretionary expenditures as it does not incorporate certain cash payments, including payments made on finance lease obligations or cash payments for business acquisitions. Free cash flow is not necessarily comparable to similarly titled measures used by other companies.

 

23


 
 

 

 

For the three months ended March 31,

($ in millions)

2016

 

2017

 

(unaudited)

Net cash flow used in operating activities

(22.9)

 

(9.3)

Payments for acquisition of property, plant, equipment and intangible assets

(19.1)

 

(14.1)

Free cash flow (non-GAAP) (unaudited)

(42.0)

 

(23.4)

 

Three Months Ended March 31, 2017 Compared to Three Months Ended March 31, 2016

Free cash flow improved by $ 18.6 million from negative $42.0 million for the three months ended March 31, 2016 to negative $23.4 million for the three months ended March 31, 2017. This improvement was primarily driven by favorable changes in working capital as a result of changes in client payment terms which result in lower DSO.

Finance leases

The Company holds the following assets under finance leases:

 

 

 

2016

 

2017

($ in millions)

Net carrying amount of asset

 

Net carrying amount of asset

Finance leases

(unaudited)

Plant and machinery

2.1

 

1.7

Furniture, tools and other tangible assets

3.0

 

1.3

Total

5.1

 

3.0

 

The present value of future finance lease payments is as follow:

 

As of March 31,

 

2016

 

2017

($ in millions)

Net carrying amount of asset

 

Net carrying amount of asset

 

(unaudited)

Up to 1 year

2.2

 

1.9

Between 1 and 5 years

2.0

 

1.3

Total

4.2

 

3.2

 

Capital Expenditure

Our business has significant capital expenditure requirements, including for the construction and initial fit-out of our service delivery centers; improvements and refurbishment of leased facilities for our service delivery centers; acquisition of various items of property, plant and equipment, mainly comprised of furniture, computer equipment and technology equipment; and acquisition and upgrades of our software or specific customer’s software.

 

24


 
 

 

The funding of the majority of our capital expenditure is covered by existing cash and EBITDA generation. The table below shows our capital expenditure by segment for the three months ended March 31, 2016 and 2017:

 

For the three months ended March 31,

 

2016

 

2017

($ in millions)

(unaudited)

 

 

 

 

Brazil

4.4

 

3.3

Americas

1.0

 

3.3

EMEA

0.1

 

0.1

Total capital expenditure

5.5

 

6.7

 

25


 
 

Atento s.a. AND SUBSIDIARIES

 

 

 

INTERIM CONSOLIDATED FINANCIAL STATEMENTS FOR THE THREE MONTHS ENDED MARCH 31, 2016 AND 2017.

 

 

26


 
 

 

ATENTO S.A. AND SUBSIDIARIES

INTERIM CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

As of December 31, 2016 and March 31, 2017

(In thousands of U.S. dollars, unless otherwise indicated)

 

 

 

 

 

 

 

 

 

December 31,

 

March 31,

ASSETS

Notes

 

2016

 

2017

NON-CURRENT ASSETS

 

 

802,944

 

794,609

Intangible assets

 

 

226,553

 

224,433

Goodwill

 

 

146,015

 

148,219

Property, plant and equipment

 

 

165,270

 

160,677

Non-current financial assets

 

 

138,950

 

131,006

Trade and other receivables

9

 

20,911

 

21,430

Other non-current financial assets

9

 

40,565

 

44,789

Derivative financial instruments

9

 

77,474

 

64,787

Other taxes receivable

 

 

7,815

 

8,014

Deferred tax assets

 

 

118,341

 

122,260

 

 

 

 

 

 

CURRENT ASSETS

 

 

574,674

 

613,558

Trade and other receivables

 

 

373,047

 

428,467

Trade and other receivables

9

 

350,902

 

402,152

Current income tax receivable

 

 

22,145

 

26,315

Other taxes receivable

 

 

6,452

 

13,041

Other current financial assets

 

 

1,140

 

1,106

Other financial assets

9

 

1,140

 

1,106

Cash and cash equivalents

9

 

194,035

 

170,944

 

 

 

 

 

 

TOTAL ASSETS

 

 

1,377,618

 

1,408,167

 

 

 

 

 

 

The accompanying notes are an integral part of the interim consolidated financial statements.

 

27


 
 

 

ATENTO S.A. AND SUBSIDIARIES

INTERIM CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

As of December 31, 2016 and March 31, 2017

(In thousands of U.S. dollars, unless otherwise indicated)

 

 

 

 

 

 

 

 

 

December 31,

 

March 31,

EQUITY AND LIABILITIES

Notes

 

2016

 

2017

TOTAL EQUITY

 

 

430,203

 

441,794

EQUITY ATTRIBUTABLE TO:

 

 

 

 

 

NON-CONTROLLING INTEREST

 

 

(718)

 

(672)

OWNERS OF THE PARENT COMPANY

 

 

430,921

 

442,466

Share capital

8

 

48

 

48

Reserve for acquisition of non-controlling interest

 

 

(1,057)

 

(1,087)

Share premium

 

 

639,435

 

639,435

Retained losses

8

 

(53,598)

 

(44,633)

Translation differences

8

 

(193,529)

 

(179,858)

Cash flow/net investment hedge

 

 

35,521

 

23,860

Stock-based compensation

 

 

4,101

 

4,701

NON-CURRENT LIABILITIES

 

 

598,808

 

592,492

Deferred tax liabilities

 

 

45,597

 

44,548

Debt with third parties

10

 

480,359

 

474,131

Derivative financial instruments

10

 

184

 

516

Provisions and contingencies

11

 

69,895

 

70,659

Non-trade payables

 

 

618

 

447

Option for the acquisition of non-controlling interest

10

 

1,057

 

1,087

Other taxes payable

 

 

1,098

 

1,104

CURRENT LIABILITIES

 

 

348,607

 

373,881

Debt with third parties

10

 

54,576

 

65,692

Trade and other payables

 

 

279,313

 

294,859

Trade payables

 

 

75,268

 

88,093

Income tax payables

 

 

4,030

 

6,719

Other taxes payables

 

 

68,800

 

69,725

Other non-trade payables

 

 

131,215

 

130,322

Current provisions

11

 

14,718

 

13,330

TOTAL EQUITY AND LIABILITIES

 

 

1,377,618

 

1,408,167

 

The accompanying notes are an integral part of the interim consolidated financial statements.

 

28


 
 

 

ATENTO S.A. AND SUBSIDIARIES

CONSOLIDATED INCOME STATEMENTS

For the three months ended March 31, 2016 and 2017

(In thousands of U.S. dollars, unless otherwise indicated)

 

 

 

 

 

 

 

 

 

For the three months ended March 31,

 

Notes

 

2016 (*)

 

2017

 

 

 

 

 

 

Revenue

 

 

415,674

 

467,994

Other operating income

 

 

779

 

756

Operating expenses:

 

 

 

 

 

Supplies

 

 

(15,034)

 

(16,802)

Employee benefit expenses

 

 

(312,630)

 

(345,774)

Depreciation

 

 

(10,655)

 

(11,800)

Amortization

 

 

(10,672)

 

(13,626)

Changes in trade provisions

 

 

(260)

 

(202)

Other operating expenses

 

 

(51,138)

 

(55,771)

OPERATING PROFIT

 

 

16,064

 

24,775

Finance income

 

 

1,501

 

2,116

Finance costs

 

 

(17,856)

 

(17,435)

Change in fair value of financial instruments

 

 

482

 

44

Net foreign exchange (loss)/gain

 

 

(3,581)

 

3,278

NET FINANCE EXPENSE

 

 

(19,454)

 

(11,997)

(LOSS)/PROFIT BEFORE TAX

 

 

(3,390)

 

12,778

Income tax expense

12

 

(938)

 

(3,757)

(LOSS)/PROFIT FOR CONTINUING OPERATIONS

 

 

(4,328)

 

9,021

LOSS FOR DISCONTINUED OPERATIONS

 

 

(432)

 

-

(LOSS)/PROFIT FOR THE PERIOD

 

 

(4,760)

 

9,021

(LOSS)/PROFIT ATTRIBUTABLE TO:

 

 

 

 

 

OWNERS OF THE PARENT

 

 

(4,760)

 

8,965

NON-CONTROLLING INTEREST

 

 

-

 

56

(LOSS)/PROFIT FOR THE PERIOD

 

 

(4,760)

 

9,021

EARNINGS PER SHARE:

 

 

 

 

 

Basic (loss)/earnings per share from continuing operations (in U.S. dollars)

13

 

(0.06)

 

0.12

Basic loss per share from discontinued operations (in U.S. dollars)

13

 

(0.01)

 

-

Diluted (loss)/earnings per share from continuing operations (in U.S. dollars)

13

 

(0.06)

 

0.12

Diluted loss per share from discontinued operations (in U.S. dollars)

13

 

(0.01)

 

-

 

 

 

 

 

 

(*) Restated, excluding discontinued operations - Morocco

The accompanying notes are an integral part of the interim consolidated financial statements.

 

29


 
 

 

ATENTO S.A. AND SUBSIDIARIES

INTERIM CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

For the three months ended March 31, 2016 and 2017

(In thousands of U.S. dollars, unless otherwise indicated)

 

 

 

 

 

For the three months ended March 31,

 

2016 (*)

 

2017

(Loss)/profit from continuing operations

(4,328)

 

9,021

(Loss)/profit from discontinued operations

(432)

 

-

(Loss)/profit for the period

(4,760)

 

9,021

Other comprehensive income/(loss)

 

 

 

Other comprehensive income/(loss) to be reclassified to profit and loss in subsequent periods

 

 

 

Cash flow/net investiment hedge

(7,247)

 

(12,178)

Tax effect on hedge

1,346

 

517

Translation differences

22,201

 

13,656

Other comprehensive income

16,300

 

1,995

Total comprehensive income

11,540

 

11,016

Total comprehensive income/(loss) attributable to:

 

 

 

Owners of the parent

11,540

 

10,975

Non-controlling interest

-

 

41

Total comprehensive income

11,540

 

11,016

(*) Restated, excluding discontinued operations - Morocco

The accompanying notes are an integral part of the interim consolidated financial statements.

 

30


 
 

 

ATENTO S.A. AND SUBSIDIARIES

INTERIM CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

For the three months ended March 31, 2016 and 2017

(In thousands of U.S. dollars, unless otherwise indicated)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Share capital

 

Share premium

 

Reserve to acquisition of non-controlling interest

 

Retained earnings/

(losses)

 

Translation differences

 

Cash flow/net investment hedge

 

Stock-based compensation

 

Total owners of the parent company

 

Non-controlling interest

 

Total equity

Balance at January 1, 2016

48

 

639,435

 

-

 

(53,663)

 

(209,224)

 

18,629

 

2,566

 

397,791

 

-

 

397,791

Comprehensive income/(loss) for the period

-

 

-

 

-

 

(4,760)

 

22,201

 

(5,901)

 

-

 

11,540

 

-

 

11,540

Profit for the period

-

 

-

 

-

 

(4,760)

 

-

 

-

 

-

 

(4,760)

 

-

 

(4,760)

Other comprehensive income/(loss)

-

 

-

 

-

 

-

 

22,201

 

(5,901)

 

-

 

16,300

 

-

 

16,300

Stock-based compensation (Note 20d)

-

 

-

 

-

 

-

 

-

 

-

 

118

 

118

 

-

 

118

Balance as of March 31, 2016

48

 

639,435

 

-

 

(58,423)

 

(187,023)

 

12,728

 

2,684

 

409,449

 

-

 

409,449

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Balance at January 1, 2017

48

 

639,435

 

(1,057)

 

(53,598)

 

(193,529)

 

35,521

 

4,101

 

430,921

 

(718)

 

430,203

Comprehensive income/(loss) for the period

-

 

-

 

-

 

8,965

 

13,671

 

(11,661)

 

-

 

10,975

 

41

 

11,016

Profit for the period

-

 

-

 

-

 

8,965

 

-

 

-

 

-

 

8,965

 

56

 

9,021

Other comprehensive income/(loss)

-

 

-

 

-

 

-

 

13,671

 

(11,661)

 

-

 

2,010

 

(15)

 

1,995

Reserve for acquisition of non - controlling interest

-

 

-

 

(30)

 

-

 

-

 

-

 

-

 

(30)

 

-

 

(30)

Stock-based compensation

-

 

-

 

-

 

-

 

-

 

-

 

600

 

600

 

-

 

600

Non-controlling interest participation

-

 

-

 

-

 

-

 

-

 

-

 

-

 

-

 

5

 

5

Balance as of March 31, 2017

48

 

639,435

 

(1,087)

 

(44,633)

 

(179,858)

 

23,860

 

4,701

 

442,466

 

(672)

 

441,794

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The accompanying notes are an integral part of the interim consolidated financial statements.

 

31


 
 

ATENTO S.A. AND SUBSIDIARIES

INTERIM CONSOLIDATED STATEMENTS OF CASH FLOWS

For the three months ended March 31, 2016 and 2017

 (In thousands of U.S. dollars, unless otherwise indicated)

 

For the three months ended March 31,

 

2016

 

2017

 

(unaudited)

Operating activities

 

 

 

(Loss)/profit from continuing operations before tax

(3,390)

 

12,778

(Loss)/profit from discontinued operations before tax

(408)

 

-

(Loss)/profit before tax

(3,798)

 

12,778

Adjustments to reconcile (loss)/profit before tax to net cash flows:

 

 

 

Amortization and depreciation

21,651

 

25,426

Impairment losses

260

 

202

Change in provisions

1,831

 

3,785

Grants released to income

(78)

 

(80)

Losses on disposal of fixed assets

(123)

 

(27)

Finance income

(1,501)

 

(2,116)

Finance costs

17,858

 

17,435

Net foreign exchange differences

3,548

 

(3,278)

Change in fair value of financial instruments

(482)

 

(44)

Changes in other (gains)/losses and own work capitalized

(333)

 

1,283

 

42,631

 

42,586

Changes in working capital:

 

 

 

Changes in trade and other receivables

(40,091)

 

(34,689)

Changes in trade and other payables

19,991

 

13,448

Other assets/(payables)

(17,917)

 

(15,571)

 

(38,017)

 

(36,812)

 

 

 

 

Interest paid

(14,674)

 

(16,062)

Interest received

254

 

2,345

Income tax paid

(6,521)

 

(5,693)

Other payments

(2,741)

 

(8,460)

 

(23,682)

 

(27,870)

 

 

 

 

Net cash flow used in operating activities

(22,866)

 

(9,318)

Investment activities

 

 

 

Payments for acquisition of intangible assets

(5,228)

 

(3,795)

Payments for acquisition of property, plant and equipment

(13,860)

 

(10,304)

Proceeds from sale of PP&E and intangible assets

24

 

37

Net cash flow used in investment activities

(19,064)

 

(14,062)

Financing activities

 

 

 

Proceeds from borrowing from third parties

-

 

2,039

Repayment of borrowing from third parties

(1,863)

 

(8,128)

Net cash flow used in financing activities

(1,863)

 

(6,089)

Net decrease in cash and cash equivalents

(43,793)

 

(29,469)

Exchange differences

8,400

 

6,378

Cash and cash equivalents at beginning of period

184,020

 

194,035

Cash and cash equivalents at end of period

148,627

 

170,944

 

The accompanying notes are an integral part of the interim consolidated financial statements.
 

32


 

 

 

ATENTO S.A. AND SUBSIDIARIES

NOTES TO THE INTERIM CONSOLIDATED FINANCIAL STATEMENTS

For the three months ended March 31, 2017

 (In thousands of U.S. dollars, unless otherwise indicated)

 

1.     ACTIVITY OF ATENTO S.A. AND CORPORATE INFORMATION

(a)     Description of business

Atento S.A., formerly Atento Floatco S.A. (hereinafter the “Company”), and its subsidiaries (hereinafter “Atento Group”) is a group of companies that offers customer relationship management services to its clients through contact centers or multichannel platforms.

The Company was incorporated on March 5, 2014 under the laws of the GrandDuchy of Luxembourg, with its registered office in Luxembourg at 4, Rue Lou Hemmer.

The Atento Group was acquired in 2012 by Bain Capital Partners, LLC (hereinafter “Bain Capital”). Bain Capital is a private investment fund that invests in companies with a high growth potential. Notable among its investments in the Customer Relationship Management (hereinafter “CRM”) sector is its holding in ellsystem 24, a leader in customer service in Japan, and Genpact, the largest business management services company in the world.

In December 2012, Bain Capital entered into a final agreement with Telefónica, S.A. for the transfer of nearly 100% of the CRM business carried out by Atento Group (hereinafter the “Acquisition”), the parent company of which was Atento Inversiones y Teleservicios, S.A. (hereinafter “AIT”). The Venezuela based subsidiaries of the group headed by AIT, and AIT , except for some specific assets and liabilities, were not included in the Acquisition. Control was transferred for the purposes of creating the consolidated Atento Group on December 1, 2012.

The majority direct shareholder of the Company, ATALAYA Luxco PIKCo, S.C.A. (Luxembourg), is a holding company incorporated under the laws of the Grand-Duchy of Luxembourg.

The Company’s corporate purpose is to hold investments in companies in Luxembourg and abroad, purchase and sell, subscribe or any other format, and transfer through sale, swap or otherwise of securities of any kind, and administration, management, control and development of the investment portfolio.

The Company may also act as the guarantor of loans and securities, as well as assisting companies in which it holds direct or indirect interests or that form part of its group. The Company may secure funds, with the exception of public offerings, through any kind of lending, or through the issuance of bonds, securities or debt instruments in general.

The Company may also carry on any commercial, industrial, financial, real estate business or intellectual property related activity that it deems necessary to meet the aforementioned corporate purposes.

The corporate purpose of its subsidiaries, with the exception of the intermediate holding companies, is to establish, manage and operate CRM centers through multichannel platforms; provide telemarketing, marketing and “call center” services through service agencies or in any other format currently existing or which may be developed in the future by the Atento Group; provide telecommunications, logistics, telecommunications system management, data transmission, processing and internet services and to promote new technologies in these areas; offer consultancy and advisory services to clients in all areas in connection with telecommunications, processing, integration systems and new technologies, and other services related to the above. The Company’s ordinary shares trade on NYSE under the symbol “ATTO”.

The interim consolidated financial statements were approved by the Board of Directors on May 3, 2017.

 

33


 
 

 

2.   BASIS OF PRESENTATION OF THE INTERIM CONSOLIDATED FINANCIAL STATEMENTS

The interim consolidated financial statements have been prepared in accordance with IAS 34 - Interim Financial Reporting as issued by the International Accounting Standards Board (“IASB”).

The information does not meet all disclosure requirements for the presentation of full annual financial statements and thus should be read in conjunction with the consolidated financial statements prepared in accordance with International Financial Reporting Standards (“IFRS”) for the year ended December 31, 2016. The interim consolidated financial statements have been prepared on a historical costs basis, with the exception of derivative financial instruments, which have been measured at fair value. The interim consolidated financial statement are for the Atento Group.

The figures in these interim consolidated financial statements are expressed in thousands of dollars, unless indicated otherwise. U.S. Dollar is the Atento Group’s presentation currency.

 

3. COMPARATIVE INFORMATION

The main changes are:

On September 2, 2016, the Company through its direct subsidiary Atento Brasil acquired 81,4885%, the controlling interest of RBrasil Soluções S.A. (RBrasil) and on September 30, 2016 the Company through its direct subsidiary Atento Teleservicios España sold 100% of Atento Morocco. In accordance with IFRS 5 the results of the operations in Morocco are presented as discontinued operations for the three months ended March, 31 2016, which are restated for comparative purpose.

 

4.   ACCOUNTING POLICIES

There were no significant changes in accounting policies and calculation methods used for the interim consolidated financial statements as of March 31, 2017 in relation to those presented in the annual financial statements for the year ended December 31, 2016.

a)        Critical accounting estimates and assumptions

The preparation of the interim consolidated financial statements under IFRS requires the use of certain assumptions and estimates that affect the recognized amount of assets, liabilities, income and expenses, as well as the related disclosures.

Some of the accounting policies applied in preparing the accompanying interim consolidated financial statements required Management to apply significant judgments in order to select the most appropriate assumptions for determining these estimates. These assumptions and estimates are based on Management experience, the advice of consultants and experts, forecasts and other circumstances and expectations prevailing at year end. Management’s evaluation takes into account the global economic situation in the sector in which the Atento Group operates, as well as the future outlook for the business. By virtue of their nature, these judgments are inherently subject to uncertainty. Consequently, actual results could differ substantially from the estimates and assumptions used. Should this occur, the values of the related assets and liabilities would be adjusted accordingly.

Although these estimates were made on the basis of the best information available at each reporting date on the events analyzed, events that take place in the future might make it necessary to change these estimates in coming years. Changes in accounting estimates would be applied prospectively in accordance with the requirements of IAS 8, “Accounting Policies, Changes in Accounting Estimates and Errors”, recognizing the effects of the changes in estimates in the related interim consolidated income statements.

An explanation of the estimates and judgments that entail a significant risk of leading to a material adjustment in the carrying amounts of assets and liabilities in the coming financial year is as follow:

 

34


 
 

 

Useful lives of property, plant and equipment and intangible assets

The accounting treatment of items of property, plant and equipment and intangible assets entails the use of estimates to determine their useful lives for depreciation and amortization purposes. In determining the useful life, it is necessary to estimate the level of use of assets as well as forecast technological trends in the assets. Assumptions regarding the level of use, the technological framework and the future development require a significant degree of judgment, bearing in mind that these aspects are rather difficult to foresee. Changes in the level of use of assets or in their technological development could result in a modification of their useful lives and, consequently, in the associated depreciation or amortization.

Estimated impairment of goodwill

The Atento Group tests goodwill for impairment annually, in accordance with the accounting principle disclosed in the consolidated annual financial statements for the year ended December 31, 2016. Goodwill is subject to impairment testing as part of the cash-generating unit to which it has been allocated. The recoverable amounts of cash-generating units defined in order to identify potential impairment in goodwill are determined on the basis of value in use, applying five-year financial forecasts based on the Atento Group’s strategic plans, approved and reviewed by Management. These calculations entail the use of assumptions and estimates, and require a significant degree of judgment. The main variables considered in the sensitivity analyses are growth rates, discount rates using the Weighted Average Cost of Capital (“WACC”) and the key business variables.

Deferred taxes

The Atento Group assesses the recoverability of deferred tax assets based on estimates of future earnings. The ability to recover these deferred amounts depends ultimately on the Atento Group’s ability to generate taxable earnings over the period in which the deferred tax assets remain deductible. This analysis is based on the estimated timing of the reversal of deferred tax liabilities, as well as estimates of taxable earnings, which are sourced from internal projections and are continuously updated to reflect the latest trends.

The appropriate classification of tax assets and liabilities depends on a series of factors, including estimates as to the timing and realization of deferred tax assets and the projected tax payment schedule. Actual income tax receipts and payments could differ from the estimates made by the Atento Group as a result of changes in tax legislation or unforeseen transactions that could affect the tax balances.

The Atento Group has recognized deferred tax assets corresponding to losses carried forward since, based on internal projections, it is probable that it will generate future taxable profits against which they may be utilized.

The carrying amount of deferred income tax assets is reviewed at each reporting date, and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of that deferred tax asset to be utilized. Unrecognized deferred income tax assets are reassessed at each reporting date and are recognized to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered.

Provisions and contingencies

Provisions are recognized when the Atento Group has a present obligation as a result of a past event, it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. This obligation may be legal or constructive, deriving from, inter alia, regulations, contracts, customary practice or public commitments that would lead third parties to reasonably expect that the Atento Group will assume certain responsibilities. The amount of the provision is determined based on the best estimate of the outflow of resources embodying economic benefit that will be required to settle the obligation, taking into account all available information as of the reporting date, including the opinions of independent experts such as legal counsel or consultants.

 

35


 
 

 

No provision is recognized if the amount of liability cannot be estimated reliably. In such cases, the relevant information is disclosed in the notes to the interim consolidated financial statements.

Given the uncertainties inherent in the estimates used to determine the amount of provisions, actual outflows of resources may differ from the amounts recognized originally on the basis of these estimates.

Fair value of derivatives

The Atento Group uses derivative financial instruments to mitigate risks, primarily derived from possible fluctuations in interest rates. Derivatives are recognized at the inception of the contract at fair value.

The fair values of derivative financial instruments are calculated on the basis of observable market data available, either in terms of market prices or through the application of valuation techniques. The valuation techniques used to calculate the fair value of derivative financial instruments include the discounting of future cash flow associated with the instruments, applying assumptions based on market conditions at the valuation date or using prices established for similar instruments, among others. These estimates are based on available market information and appropriate valuation techniques. The fair values calculated could differ significantly if other market assumptions and/or estimation techniques were applied.

b)        New standards and interpretations not yet adopted

The reporting standards below were published and are mandatory for future annual reporting periods:

 

Title of standard

 

IFRS 9 Financial Instruments

 

Nature of change

 

IFRS 9 addresses the classification, measurement and recognition of financial assets and financial liabilities, introduces new rules for hedge accounting and a new impairment model for financial assets.

 

Impact

 

The Group is undertaking a detailed assessment of the classification and measurement of financial assets and financial liabilities;

 

Financial assets

 

We expect the loans and receivables as per IAS 39 that are held to collect contractual cash flows that solely represent payments and interest would appear to satisfy the conditions for classification as at amortized cost for IFRS 9 and hence there will be no change to the accounting for these assets.

We also expect no changes for derivatives, that as per IAS 39 are classified at fair value through profit or loss (unless they are designated as hedges) and would appear to be classified as FVPL as per IFRS 9.

Accordingly, the Group does not expect the new guidance to have a significant impact on the classification and measurement of its financial assets.

 

Financial liabilities

 

There will be no impact on the Group’s accounting for financial liabilities, as the new requirements only affect the accounting for financial liabilities that are designated at fair value through profit or loss and the Group does not have such liabilities other than derivatives, that as per IAS 39 are classified at fair value through profit or loss (unless they are designated as hedges) and would appear to be classified as FVPL (fair value through profit or loss) as per IFRS 9. The derecognition rules have been transferred from IAS 39 Financial Instruments: Recognition and Measurement and have not been changed.

 

The new hedge accounting rules will align the accounting for hedging instruments more closely with the Group’s risk management practices. As a general rule, more hedge relationships might be eligible for hedge accounting, as the standard introduces a more principles-based approach. While the Group is undertaking a detailed assessment, it would appear that the Group’s current hedge relationships would qualify as continuing hedges upon the adoption of IFRS 9. Accordingly, the Group does not expect a significant impact on the accounting for its hedging relationships.

 

The new impairment model requires the recognition of impairment provisions based on expected credit losses (ECL) rather than only incurred credit losses as is the case under IAS 39. It applies to financial assets classified at amortized cost, debt instruments measured at FVOCI (fair value through other comprehensive income), contract assets under IFRS 15 Revenue from Contracts with Customers, lease receivables, loan commitments and certain financial guarantee contracts. The Group is undertaking a detailed assessment of how its impairment provisions would be affected by the new model and it may result in an earlier recognition of credit losses, in relation to trade receivables.

 

The new standard also introduces expanded disclosure requirements and changes in presentation. These are expected to change the nature and extent of the Group’s disclosures about its financial instruments particularly in the year of the adoption of the new standard.

Mandatory application date/ Date of adoption by the Group

 

Must be applied for financial years commencing on or after 1 January 2018.

 

Based on the transitional provisions in the completed IFRS 9, early adoption in phases was only permitted for annual reporting periods beginning before 1 February 2015. After that date, the new rules must be adopted in their entirety.

 

The Group does not intend to adopt IFRS 9 before its mandatory date.

 

36


 
 

 

 

 

Title of standard

 

IFRS 15 Revenue from Contracts with Customers

 

Nature of change

 

The IASB has issued a new standard for the recognition of revenue. This will replace IAS 18 which covers contracts for goods and services and IAS 11 which covers construction contracts.

The new standard is based on the principle that revenue is recognised when control of a good or service transfers to a customer.

The standard permits either a full retrospective or a modified retrospective approach for the adoption.

Impact

 

Management is currently assessing the effects of applying the new standard on the Group’s financial statements and has identified the following services that are likely to be affected:

ü  Customer services, back office, technical support – the application of IFRS 15 may result in the identification of separate performance obligations which could affect the timing and the fair value of the recognition of each revenue.

ü  Sales and other – IFRS 15 requires that the total consideration received must be allocated to the goods based on relative stand-alone selling prices rather than based on the residual value method; this could result in different amounts being allocated to the goods sold and delay the recognition of a portion of the revenue.

ü  Accounting for certain costs incurred in fulfilling a contract – certain costs which are currently expensed may need to be recognised as an asset under IFRS 15.

ü  Variable consideration – IFRS 15 establishes that the Group includes in the transaction price of services the amount of variable consideration estimated only to the extent that it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur. Some contracts with customer may be impacted for this requirement due to the existence of clauses containing service level requirements, trade discounts, penalties or volume rebates. This could result in different amounts being recognized and/or delay the recognition of a portion of the revenue.

ü  Presentation disclosure - IFRS 15 provides presentation and disclosure requirements, which are more detailed than under current IFRS. The presentation requirements represent a significant change from current practice and significantly increases the volume of disclosures required in Group’s financial statements. Many of the disclosure requirements in IFRS 15 are completely new. The Group is reassessing its systems, internal controls, policies and procedures necessary to collect and disclose the required information.

 

Due to our comprehensive portfolio of contracts, high volume of transactions and necessary information, at this stage, the Group is not able to quantify the impact of the IFRS 15 on the Group’s financial statements. We are making a detailed assessment of the impact and will conclude it during 2017.

Mandatory application date/ Date of adoption by the Group

 

Mandatory for financial years commencing on or after 1 January 2018.

Expected date of adoption by the group: 1 January 2018.

 

Title of standard

 

IFRS 16 Leases

 

Nature of change

 

IFRS 16 was issued in January 2016. It will result in almost all leases being recognised on the balance sheet, as the distinction between operating and finance leases is removed. Under the new standard, an asset (the right to use the leased item) and a financial liability to pay rentals are recognised. The only exceptions are short-term and low-value leases.

The accounting for lessors will not significantly change.

Impact

 

The standard will affect primarily the accounting for the Group’s operating leases. As at the reporting date, the Group has operating lease commitments of 207,609 thousand U.S. dollar, see Note 26. However, the Group has not yet determined to what extent these commitments will result in the recognition of an asset and a liability for future payments and how this will affect the Group’s profit and classification of cash flows.

Some of the commitments may be covered by the exception for short-term and low-value leases and some commitments may relate to arrangements that will not qualify as leases under IFRS 16.

Mandatory application date/ Date of adoption by group

 

Mandatory for financial years commencing on or after 1 January 2019. At this stage, the group does not intend to adopt the standard before its effective date.

 

 

37


 
 

 

Title of standard

 

Disclosure Initiative – Amendments to IAS 7

Nature of change /impact

 

Going forward, entities will be required to explain changes in their liabilities arising from financing activities. This includes changes arising from cash flows (eg drawdowns and repayments of borrowings) and non-cash changes such as acquisitions, disposals, accretion of interest and unrealised exchange differences.

Changes in financial assets must be included in this disclosure if the cash flows were, or will be, included in cash flows from financing activities. This could be the case, for example, for assets that hedge liabilities arising from financing liabilities.

Entities may include changes in other items as part of this disclosure, for example by providing a ‘net debt’ reconciliation. However, in this case the changes in the other items must be disclosed separately from the changes in liabilities arising from financing activities.

The information may be disclosed in tabular format as a reconciliation from opening and closing balances, but a specific format is not mandated.

Mandatory application date/ Date of adoption by group

For the annual consolidated financial statements of 2017.

There are no other standards that are not yet effective and that would be expected to have a material impact on the Group in the current or future reporting periods and on foreseeable future transactions.

 

5. MANAGEMENT OF FINANCIAL RISK

5.1 Financial risk factors

The Atento Group's activities are exposed to various types of financial risks: market risk (including currency risk, interest rate risk and country risk), credit risk and liquidity risk. The Atento Group's global risk management policy aims to minimize the potential adverse effects of these risks on the Atento Group's financial returns. The Atento Group also uses derivative financial instruments to hedge certain risk exposures.

These unaudited Interim Financial Statements do not include all financial risk management information and disclosures required in the annual financial statements and therefore they should be read in conjunction with the Atento Group’s annual financial statements as of and for the year ended December 31, 2016. During the three months ended March 31, 2017 there have not been changes in any risk management policies.

Country Risk      

To manage or mitigate country risk, we repatriate the funds generated in the America and Brazil that are not required for the pursuit of new profitable business opportunities in the region and subject to the restrictions of our financing agreements. The capital structure of the Atento Group comprises two distinct financial debt structures: (i) the Brazilian Debenture and (ii) the 300,000 thousand U.S. dollars 7.375% Senior Secured Notes due 2020, together with the €50,000 thousand (53,453 thousand U.S. dollars as of March 31, 2017) Revolving Credit Facility.

The objective of combining a Brazilian term loan with a USD bond is to create a natural hedge for the interest payments on the Brazilian loan, which are serviced with cash flow from Atento Brasil, denominated in Brazilian Reais.

 

38


 
 

 

Argentinean subsidiaries are not party to these two debt structures, and as a result, we do not rely on cash flows from these operations to serve the Company’s debt commitments.

Interest Rate Risk

Interest rate risk arises mainly as a result of changes in interest rates which affect: finance costs of debt bearing interest at variable rates (or short-term maturity debt expected to be renewed), as a result of fluctuations in interest rates, and the value of non-current liabilities that bear interest at fixed rates. Atento Group’s finance costs are exposed to fluctuation in interest rates. As of March 31, 2017, 40.6% of Atento Group’s finance costs are exposed to fluctuations in interest rates (excluding the effect of financial derivative instruments), the same proportion as of December 31, 2016.

As of March 31, 2017, the estimated fair value of the interest rate hedging instruments related to the Brazilian Debentures totaled  300 thousand U.S. dollars, which was recorded as a financial asset. Based on our total indebtedness of  539,822 thousand U.S. dollars as of March 31, 2017 without taking into account the impact of our interest rate hedging instruments referred to above, a 1% change in interest rates would impact our net interest expense by 500 thousand U.S. dollars.

As of December 31, 2016, the estimated fair value of the interest rate hedging instruments related to the Brazilian Debentures totaled 1,330 thousand U.S. dollars, which was recorded as a financial asset. Based on our total indebtedness of 534,935 thousand U.S. dollars as of December 31, 2016 and not taking into account the impact of our interest rate hedging instruments referred to above, a 1% change in interest rates would impact our net interest expense by 2,353 thousand U.S. dollars.

Foreign Currency Risk

Our exchange rate risk arises from our local currency revenues, receivables and payables while the U.S. dollar is our reporting currency. We benefit to a certain degree from the fact that the revenue we collect in each country, in which we have operations, is generally denominated in the same currency as the majority of the expenses we incur.

In accordance with our risk management policy, whenever we deem it appropriate, we manage foreign currency risk by using derivatives to hedge any exposure incurred in currencies other than those of the functional currency of the countries.

As of March 31, 2017, the estimated fair value of the cross-currency swaps designated as hedging instruments in a net investment relationship totaled  63,971 thousand U.S. dollars (asset of 75,960 thousand U.S. dollars, as of December 31, 2016).

Credit Risk

The Atento Group seeks to conduct all of its business with reputable national and international companies and institutions established in their countries of origin, to minimize credit risk. As a result of this policy, the Atento Group has no material adjustments to make to its credit accounts.

Credit risk arising from cash and cash equivalents is managed by placing cash surpluses in high quality and highly liquid money-market assets. These placements are regulated by a master agreement revised annually on the basis of the conditions prevailing in the markets and the countries where Atento operate. The master agreement establishes: (i) the maximum amounts to be invested per counterparty, based on their ratings (long- and short-term debt rating); (ii) the maximum period of the investment; and (iii) the instruments in which the surpluses may be invested.

The Atento Group’s maximum exposure to credit risk is primarily limited to the carrying amounts of it financial assets. The Atento Group holds no guarantees as collection insurance. The Atento Group carries out significant transactions with the Telefonica Group, which amounted to  133,163 thousand U.S. dollars (207,173 thousand U.S. dollars as of December 31, 2016)

Liquidity Risk

The Atento Group seeks to match its debt maturity schedule to its capacity to generate cash flow to meet the payments falling due, factoring in a degree of cushion. In practice, this has meant that the Atento Group’s average debt maturity must be longer than the length of time we required paying its debt (assuming that internal projections are met).

 

39


 
 

 

Capital Management

The Atento Group’s Finance Department, which is in charge of the capital management, takes various factors into consideration when determining the Group’s capital structure.

The Atento Group’s capital management goal is to determine the financial resources necessary both to continue its recurring activities and to maintain a capital structure that optimizes own and borrowed funds.

The Atento Group sets an optimal debt level in order to maintain a flexible and comfortable medium-term borrowing structure in order to be able to carry out its routine activities under normal conditions and to address new opportunities for growth. Debt levels are kept in line with forecast future cash flows and with quantitative restrictions imposed under financing contracts.

In addition to these general guidelines, we take into account other considerations and specifics when determining our financial structure, such as country risk, tax efficiency and volatility in cash flow generation.

Among the restrictions imposed under financing arrangements, the debenture contract lays out certain general obligations and disclosures in respect of the lending institutions, specifically, the borrower (BC Brazilco Participações, S.A., which has now merged with Atento Brasil S.A.) must comply with the quarterly net financial debt/EBITDA ratio set out in the contract terms.

The contract also sets out additional restrictions, including limitations on dividends, payments and distributions to shareholders and capacity to incur additional debt.

The Super Senior Revolving Credit Facility carries no financial covenant obligations regarding debt levels. However, it imposes limitations on the use of the funds, and compliance with a debt ratio to define the applicable margin. The contract also includes other restrictions, including: limitations on the distribution on dividends, payments or distributions to shareholders, the capacity to incur additional debt, and on investments and disposal of assets.

The Senior Secured Notes do not include financial covenants obligations, however they impose limitations on the distributions on dividends, payments or distributions to the shareholders, the incurring of additional debt, and on investments and disposal of assets.

As of the date of these interim consolidated financial statements, the Atento Group was in compliance with all restrictions established in the aforementioned financing contracts, and does not foresee any future non-compliance. To that end, the Atento Group regularly monitors figures for net financial debt with third parties and EBITDA.

 

5.2 Fair value estimation

a)       Level 1: The fair value of financial instruments traded on active markets is based on the quoted market price at the reporting date.

b)       Level 2: The fair value of financial instruments not traded in active market (i.e. OTC derivatives) is determined using valuation techniques. Valuation techniques maximize the use of available observable market data, and place as little reliance as possible on specific company estimates. If all of the significant inputs required to calculate the fair value of financial instrument are observable, the instrument is classified in Level 2. The Atento Group’s Level 2 financial instruments comprise interest rate swaps used to hedge floating rate loans and cross currency swaps.

c)        Level 3: If one or more significant inputs are not based on observable market data, the instrument is classified in Level 3.

The Atento Group’s assets and liabilities measured at fair value as of December 31, 2016 and March 31, 2017 are classified in Level 2, except for Senior Secured Notes that is classified in Level 1. No transfers were carried out between the different levels during the period.

 

 

40


 
 

 

6. FINANCIAL INFORMATION BY SEGMENT

 

The following tables present financial information for the Atento Group’s operating segments for the three months ended March 31, 2016 and 2017 (in thousand U.S. dollars):

 

For the three months ended March 31, 2016

 

 

 

 

 

 

 

 

 

 

Thousands of U.S. dollars

 

EMEA (*)

 

Americas

 

Brazil

 

Other and eliminations

 

Total Group

Sales to other companies

16,915

 

93,809

 

119,753

 

1

 

230,478

Sales to Telefónica Group

39,361

 

83,056

 

62,779

 

-

 

185,196

Sales to other group companies

2

 

401

 

-

 

(403)

 

-

Other operating income and expense

(57,297)

 

(154,632)

 

(164,482)

 

(1,872)

 

(378,283)

EBITDA

(1,018)

 

22,634

 

18,050

 

(2,274)

 

37,392

Depreciation and amortization

(2,188)

 

(8,132)

 

(10,863)

 

(144)

 

(21,327)

Operating profit/(loss)

(3,207)

 

14,502

 

7,187

 

(2,418)

 

16,064

Financial results

(3,029)

 

(3,043)

 

(8,319)

 

(5,063)

 

(19,454)

Income tax

1,625

 

(5,090)

 

1,155

 

1,372

 

(938)

Profit/(loss) from continuing operations

(4,611)

 

6,369

 

23

 

(6,109)

 

(4,328)

Profit/(loss) from discontinued operations

(432)

 

-

 

-

 

-

 

(432)

Profit/(loss) for the period

(5,043)

 

6,369

 

23

 

(6,109)

 

(4,760)

EBITDA

(1,018)

 

22,634

 

18,050

 

(2,274)

 

37,392

Restructuring costs

4,196

 

782

 

1,201

 

-

 

6,180

Site relocation costs

19

 

66

 

5,608

 

-

 

5,693

Adjusted EBITDA (unaudited)

3,196

 

23,483

 

24,859

 

(2,274)

 

49,264

Capital expenditure

94

 

978

 

4,409

 

-

 

5,481

Fixed assets (as of December 31, 2016)

48,342

 

189,036

 

298,920

 

1,540

 

537,838

Allocated assets (as of December 31, 2016)

396,298

 

558,657

 

677,794

 

(255,131)

 

1,377,618

Allocated liabilities (as of December 31, 2016)

272,082

 

259,352

 

490,172

 

(74,191)

 

947,415

 

(*) Restated, excluding discontinued operations - Morocco

 

For the three months ended March 31, 2017

 

 

 

 

 

 

 

 

 

 

Thousands of U.S. dollars

 

EMEA

 

Americas

 

Brazil

 

Other and eliminations

 

Total Group

Sales to other companies

18,760

 

97,991

 

162,950

 

-

 

279,701

Sales to Telefónica Group

37,965

 

74,921

 

75,407

 

-

 

188,293

Sales to other group companies

-

 

490

 

-

 

(490)

 

-

Other operating income and expense

(52,297)

 

(158,432)

 

(205,135)

 

(1,930)

 

(417,794)

EBITDA

4,428

 

14,970

 

33,222

 

(2,420)

 

50,201

Depreciation and amortization

(2,566)

 

(8,172)

 

(14,562)

 

(126)

 

(25,426)

Operating profit/(loss)

1,862

 

6,798

 

18,660

 

(2,546)

 

24,775

Financial results

(3,277)

 

(1,725)

 

(8,093)

 

1,098

 

(11,997)

Income tax

119

 

(3,198)

 

(2,169)

 

1,491

 

(3,757)

Profit/(loss) from continuing operatons

(1,296)

 

1,875

 

8,398

 

43

 

9,021

Profit/(loss) for the period

(1,296)

 

1,875

 

8,398

 

43

 

9,021

EBITDA

4,428

 

14,970

 

33,222

 

(2,420)

 

50,201

Restructuring costs

(44)

 

2,393

 

1,083

 

-

 

3,432

Asset impairments and Other

-

 

300

 

(6)

 

(300)

 

(6)

Adjusted EBITDA (unaudited)

4,384

 

17,663

 

34,299

 

(2,719)

 

53,627

Capital expenditure

143

 

3,269

 

3,274

 

9

 

6,695

Fixed assets (as of March 31, 2017)

46,596

 

191,227

 

294,058

 

1,448

 

533,329

Allocated assets (as of March 31, 2017)

404,077

 

578,434

 

713,090

 

(287,434)

 

1,408,167

Allocated liabilities (as of March 31, 2017)

283,996

 

269,426

 

512,743

 

(99,792)

 

966,373

 

41


 
 

 

 

"Other and eliminations" includes activities of the following intermediate holdings in Spain: Atento Spain Holdco, S.L.U. and Global Rossolimo, S.L.U., as well as inter-group transactions between segments.

 

7. INTANGIBLE ASSETS, PROPERTY, PLANT AND EQUIPMENT AND GOODWILL

There were no changes in the context of the note, and Company’s Managements considered the variations of amounts related to the period ended March 31, 2017 in relation to the year ended December 31, 2016, not relevant.

 

8.   EQUITY ATTRIBUTABLE TO OWNERS OF THE PARENT COMPANY

Share capital

As of March 31, 2017, share capital stood at 48 thousand U.S. dollars, divided into 73,909,056 shares. PikCo owns 84.96% of ordinary shares of Atento S.A.

On July 28, 2016, the Board approved a share capital increase and issued 157,925 shares increasing outstanding shares to 73,909,056.

Share premium

The share premium refers to the difference between the subscription price that the shareholders paid for the shares and their nominal value. Since this is a capital reserve, it can only be used to increase capital, offset losses, redeem, reimburse or repurchase shares.

Reserve for acquisition of non-controlling interest

Refers to “Put option” attributable to the Parent Company in the acquisition of RBrasil in amount of 1,057 thousand U.S. dollars.

Legal reserve

According to commercial legislation in Luxembourg, Atento S.A. must transfer 5% of its year profits to legal reserve until the amount reaches 10% of share capital. The legal reserve cannot be distributed.

At December 31, 2016 and March 31, 2017, no legal reserve had been established, mainly due to the losses incurred by Atento S.A.

 

42


 
 

 

Translation differences

Translation differences reflect the differences arising on account of exchange rate fluctuations when converting the net assets of fully consolidated foreign companies from local currency into Atento Group’s presentation currency (U.S. dollars) by the full consolidation method.

Stock­based compensation

a) Description of share­based payment arrangements

In the year 2014, Atento granted the following two share-based payment arrangements to directors, officers and other employees, for the Company and its subsidiaries. The share-based payments are Time Restricted Stock Units (“TRSUs”) and Performance Restricted Stock Units (“PRSU”). A reference is made to the annual financial statements for December 31, 2016, for a description of the arrangement and their vesting conditions.

b) Measurement of fair value

The fair value of the RSUs, for both arrangements, has been measured using the Black­Scholes model. . For both arrangements are equity settled and the fair value of RSUs is measured at grant date and not remeasured subsequently. For the inputs used in the Black-Scholes model, a reference is made to the annual financial statements for December 31, 2016.

 

c) Outstanding RSUs

As of March 31, 2017, there are 666,225 Performance RSUs outstanding related to the 2014 Plan and 1,233,013 Time RSUs outstanding to the 2016 Plan. The  RSUs related to the 2016 Extraordinary Grant  (81,257 Time RSUs) were forfeited during the three months ended in March 31, 2017 due to employees failing to satisfy the service. Holders of RSUs will receive the equivalent in shares of Atento S.A. without cash settlement of stock values when the RSUs vest.

For the Performance RSU, the Management has made the following assumptions regarding the service and non­market performance conditions:

• For the first year, the expectation was that 100% of the holders of both Performance RSUs would meet the service conditions of 2 and 3 years.

• For the second and third year, it is expected that 80% of the holders of the Performance RSUs will meet the service condition for three years.

• Finally, there is no probability that the Adjusted EBITDA targets present in the Performance RSUs will be met at the end of the third year.

A reference is made to the accounting policy regarding these share­based payments.

The weighted average of RSUs granted was USD 10.41 for Performance RSU.

For the Time RSU, the Management has made the following assumptions regarding the service conditions:

The 2016 Plan:

• For the first, second and third year, it is expected that 80% of the holders of the Time RSUs will meet the service condition for three years.

The 2016 Extraordinary Plan:

• For the first and second year, it was expected that 80% of the holders of the Time RSUs will meet the service condition for two years, therefore, during the period of three months ended March 31, 2016 the 100% of the holders for the Time RSUs were not meet the service condition and this Plan was forfeited.

A reference is made to the accounting policy regarding these share­based payments.

 

43


 
 

 

The weighted average of RSUs granted was USD 9.06 for both Time RSU.

An overview of the current Time RSUs that are outstanding is given in the table below:

 

 

 

The 2016 Plan

 

Time RSU

Outstanding December 31, 2016

 

1,367,896

Forfeited (*)

 

(134,883)

Outstanding March 31, 2017

 

1,233,013

(*) RSUs are forfeited during the period due to employees failing to satisfy the service conditions.

 

 

 

 

The 2016 Extraordinary Plan

 

Time RSU

Outstanding December 31, 2016

 

27,086

Forfeited (*)

 

(27,086)

(*) RSUs are forfeited during the period due to employees failing to satisfy the service conditions.

 

d) Impacts in Profit or Loss

In the first quarter of 2017, $810 thousand U.S. dollars related to stock­-based compensation were recorded as Personnel expenses-Stock - based compensation.

 

9. FINANCIAL ASSETS

The breakdown of the  financial assets by category as of December 31, 2016 and March 31, 2017 is as follow:

 

 

 

Thousands of U.S. dollars

December 31, 2016

 

Loans and receivables

 

Fair value through profit or loss

 

Total

(audited)

 

 

 

 

 

 

 

 

 

 

Trade and other receivables

 

20,911

 

-

 

20,911

Other financial assets

 

40,565

 

-

 

40,565

Derivative financial instruments (Note 10)

 

-

 

77,474

 

77,474

Non-current financial assets

 

61,476

 

77,474

 

138,950

 

 

 

 

 

 

 

Trade and other receivables (*)

 

321,608

 

-

 

321,608

Other financial assets

 

1,140

 

-

 

1,140

Cash and cash equivalents

 

194,035

 

-

 

194,035

Current financial assets

 

516,783

 

-

 

516,783

 

 

 

 

 

 

 

TOTAL FINANCIAL ASSETS

 

578,259

 

77,474

 

655,733

 

44


 
 

 

 

 

 

Thousands of U.S. dollars

March 31, 2017

 

Loans and receivables

 

Fair value through profit or loss

 

Total

(unaudited)

 

 

 

 

 

 

 

 

 

 

Trade and other receivables

 

21,430

 

-

 

21,430

Other financial assets

 

44,789

 

-

 

44,789

Derivative financial instruments

 

-

 

64,787

 

64,787

Non-current financial assets

 

66,219

 

64,787

 

131,006

 

 

 

 

 

 

 

Trade and other receivables (*)

 

365,302

 

-

 

365,302

Other financial assets

 

1,106

 

-

 

1,106

Cash and cash equivalents

 

170,944

 

-

 

170,944

Current financial assets

 

537,352

 

-

 

537,352

 

 

 

 

 

 

 

TOTAL FINANCIAL ASSETS

 

603,571

 

64,787

 

668,358

 

 

 

 

 

 

 

(*) Excluding advance payments, prepayments and non-financial. assets

 

As of March 31, 2017, Atento Teleservicios España S.A., Atento Brasil S.A., Atento Chile S.A., Teleatento del Perú S.A.C., Atento Colombia S.A. and Atento El Salvador S.A. de C.V. have entered into factoring agreements without recourse, anticipating an amount of 67,948 thousand U.S. dollars, receiving cash net of discount, the related trade receivables was realized and interest expenses was recognized in the income statement.

Details of other financial assets as of December 31, 2016 and March 31, 2017 are as follow:

 

Thousands of U.S. dollars

 

12/31/2016

 

3/31/2017

 

(audited)

 

(unaudited)

 

 

 

 

Non-current guarantees and deposits

40,565

 

44,789

Total non-current

40,565

 

44,789

 

 

 

 

Current guarantees and deposits

1,140

 

1,106

Total current

1,140

 

1,106

 

 

 

 

Total

41,705

 

45,895

 

45


 
 

 

The breakdown of “Trade and other receivables” as of December 31, 2016 and March 31, 2017 is as follow:

 

 

Thousands of U.S. dollars

 

12/31/2016

 

3/31/2017

 

(audited)

 

(unaudited)

Non-current trade receivables

7,824

 

7,751

Other non-financial assets (*)

13,087

 

13,679

Total non-current

20,911

 

21,430

Current trade receivables

321,608

 

365,302

Other receivables

15,302

 

12,729

Prepayments

4,693

 

9,174

Personnel

9,299

 

14,947

Total current

350,902

 

402,152

Total

371,813

 

423,582

 

 

 

 

(*) "Other non-financial assets" as of March 31, 2017 primarily comprise the litigation underway with the Brazilian social security authority (Instituto Nacional do Seguro Social), recorded in Atento Brasil.

For the purpose of the interim financial statements of cash flows, cash and cash equivalents are comprised of the following:

 

Thousands of U.S. dollars

 

12/31/2016

 

3/31/2017

 

(audited)

 

(unaudited)

Deposits held at call

124,777

 

105,909

Short-term financial investments

69,258

 

65,035

Total

194,035

 

170,944

 

“Short term financial investments” comprises short-term fixed­-income securities in Brazil, which mature in less than 90 days and accrue interest pegged to the CDI.

 

10. FINANCIAL LIABILITIES

The breakdown of the Company’s financial liabilities by category as of December 31, 2016 and March 31, 2017 is as follows:

 

Thousands of U.S. dollars

December 31, 2016

Fair value through profit or loss

 

Other financial liabilities at amortized cost

 

Total

(audited)

 

 

Debentures and bonds

-

 

430,299

 

430,299

Interest-bearing debt

-

 

48,629

 

48,629

Finance lease payables

-

 

1,431

 

1,431

Derivative financial instruments

184

 

-

 

184

Option for acquisition of NCI

1,057

 

-

 

1,057

Trade and other payables (*)

-

 

283

 

283

Non-current financial liabilities

1,241

 

480,642

 

481,883

Debentures and bonds

-

 

29,647

 

29,647

Interest-bearing debt

-

 

22,724

 

22,724

Finance lease payables

-

 

2,205

 

2,205

Trade and other payables (*)

-

 

206,054

 

206,054

Current financial liabilities

-

 

260,630

 

260,630

TOTAL FINANCIAL LIABILITIES

1,241

 

741,272

 

742,513

 

(*) Excluding deferred income and non-financial liabilities.

 

46


 
 

 

 

 

 

 

 

 

 

 

Thousands of U.S. dollars

 

 

Fair value through profit or loss

 

Other financial liabilities at amortized cost

 

Total

March 31, 2017

 

 

 

(unaudited)

 

 

 

Debentures and bonds

 

-

 

428,446

 

428,446

Interest-bearing debt

 

-

 

44,356

 

44,356

Finance lease payables

 

-

 

1,329

 

1,329

Derivative financial instruments

 

516

 

-

 

516

Option for acquisition of NCI

 

1,087

 

-

 

1,087

Trade and other payables (*)

 

-

 

102

 

102

Non-current financial liabilities

 

1,603

 

474,233

 

475,836

Debentures and bonds

 

-

 

37,356

 

37,356

Interest-bearing debt

 

-

 

26,463

 

26,463

Finance lease payables

 

-

 

1,873

 

1,873

Trade and other payables (*)

 

-

 

217,680

 

217,680

Current financial liabilities

 

-

 

283,372

 

283,372

TOTAL FINANCIAL LIABILITIES

 

1,603

 

757,605

 

759,208

(*) Excluding deferred income and non-financial liabilities.

Debt with third parties as of December 31, 2016 and March 31, 2017 is as follow:

 

Thousands of U.S. dollars

12/31/2016

 

3/31/2017

(audited)

 

(unaudited)

Senior Secured Notes

294,068

 

294,498

Brazilian bonds – Debentures

136,231

 

133,948

Bank borrowing

48,629

 

44,356

Finance lease payables

1,431

 

1,329

Total non-current

480,359

 

474,131

Senior Secured Notes

9,282

 

3,749

Brazilian bonds – Debentures

20,365

 

33,607

Bank borrowing

22,724

 

26,463

Finance lease payables

2,205

 

1,873

Total current

54,576

 

65,692

TOTAL DEBT WITH THIRD PARTIES

534,935

 

539,823

 

47


 
 

 

Debentures

There were no changes in the context of the note, and Company’s Management considers the variations of amounts related to the period ended March 31, 2017 in relation to the period ended December 31, 2016, not relevant, except for the interest accrued in the period and the exchange rate impact.

Bank borrowings

On February 3, 2014, Atento Brasil S.A. entered into a credit agreement with Banco Nacional de Desenvolvimento Econômico e Social – BNDES (“BNDES”) in an aggregate principal amount of 300 million Brazilian reais (the “BNDES Credit Facility”), equivalent to 94.7 million U.S. dollars as of March 31, 2017.

The total amount of the BNDES Credit Facility is divided into five tranches subject to the following interest rates:

 

Tranche

 

Interest Rate

 

Tranche A

 

Long-Term Interest Rate (Taxa de Juros de Longo Prazo -TJLP) plus 2.5% per annum

Tranche B

 

SELIC Rate plus 2.5% per annum

Tranche C

 

4.0% per year

Tranche D

 

6.0% per year

Tranche E

 

Long-Term Interest Rate (Taxa de Juros de Longo Prazo -TJLP)

Each tranche intends to finance different purposes, as described below:

•  Tranche A and B: investments in workstations, infrastructure, technology, services and software development, marketing and commercialization, within the scope of BNDES program – BNDES Prosoft.

•  Tranche C: IT equipment acquisition, covered by law 8.248/91, with national technology, necessary to execute the project described on tranches “A” and “B”

•  Tranche D: acquisitions of domestic machinery and equipment, within the criteria of FINAME, necessary to execute the project described on tranches “A” and “B”

•  Tranche E: investments in social projects to be executed by Atento Brasil S.A.

BNDES releases amounts under the credit facility once the debtor met certain requirements in the contract including delivering the guarantee (stand-by letter) and demonstrating the expenditure related to the project. Since the beginning of the credit facility, the following amounts were released:

 

(Thousands of U.S. dollars as at March 31, 2017)

Date

 

Tranche A

 

Tranche B

 

Tranche C

 

Tranche D

 

Tranche E

 

Total

March 27, 2014

 

7,998

 

3,949

 

5,528

 

395

 

-

 

17,870

April 16, 2014

 

3,324

 

1,662

 

2,327

 

166

 

-

 

7,479

July 16, 2014

 

-

 

-

 

-

 

-

 

189

 

189

August 13, 2014

 

19,755

 

2,158

 

3,173

 

341

 

-

 

25,427

Subtotal 2014

 

31,078

 

7,769

 

11,028

 

903

 

189

 

50,965

March 26, 2015

 

5,795

 

1,449

 

2,057

 

168

 

-

 

9,469

April 17, 2015

 

11,590

 

2,898

 

4,113

 

337

 

-

 

18,938

December 21, 2015

 

9,114

 

2,271

 

-

 

-

 

221

 

11,606

Subtotal 2015

 

26,498

 

6,618

 

6,169

 

505

 

221

 

40,013

October 27, 2016

 

-

 

-

 

-

 

-

 

240

 

240

Subtotal 2016

 

-

 

-

 

-

 

-

 

240

 

240

Total

 

57,577

 

14,387

 

17,197

 

1,408

 

651

 

91,218

 

48


 
 

 

The facility should be repaid in 48 monthly installments. The first payment was made on March 15, 2016 and the last payment will be due on February 15, 2020.

The BNDES Credit Facility contains covenants that restrict Atento Brasil S.A’s ability to transfer, assign, change or sell the intellectual property rights related to technology and products developed by Atento Brasil S.A. with the proceeds from the BNDES credit facility. As of March 31, 2017, we were in compliance with these covenants. The BNDES Credit Facility does not contain any other financial maintenance covenant.

The BNDES Credit Facility contains customary events of default including the following: (i) reduction of the number of employees without providing program support for outplacement, as training, job seeking assistance and obtaining pre-approval of BNDES; (ii) existence of unfavorable court decision against the Company for the use of children as workforce, slavery or any environmental crimes and (iii) inclusion in the by-laws of Atento Brasil S.A. of any provision that restricts Atento Brasil S.A’s ability to comply with its financial obligations under the BNDES Credit Facility.

On September 26, 2016, Atento Brasil S.A. entered into a new credit agreement with BNDES in an aggregate principal amount of 22 million Brazilian reais, equivalent to 6.8 million U.S. dollars as of September 30, 2016. The interest rate of this facility is Long-Term Interest Rate (Taxa de Juros de Longo Prazo -TJLP) plus 2.0% per annum. The facility should be repaid in 48 monthly installments. The first payment will be due on November 15, 2018 and the last payment will be due on October 15, 2022. This facility is intended to finance an energy efficiency project to reduce power consumption by implementing new lightening, air conditioning and automation technology. As of March 31, 2017 no amounts were released under this facility.

On January 28, 2013 Atento Luxco 1, entered into a Super Senior Revolving Credit Facility (the “Revolving Credit Facility”), which provides borrowings capacity of up to €50 million (equivalent to 53.5 million U.S. dollars as of March 31, 2017).

The Revolving Credit Facility allows borrowings in Euros, Mexican Pesos and U.S. dollars and includes borrowings capacity for letters of credit and ancillary facilities (including an overdraft, guarantee, stand-by letter of credit, short-term loan facility).

This facility matures on July 2019. As of March 31, 2017 the Revolver Credit Facility remains undrawn.

Contingent Value Instruments (CVIs)

The acquisition of Atento Group’s Argentinian subsidiaries from Telefónica was made by the Company’s subholdings, Atalaya Luxco 2, S.à.r.l. (formerly BC Luxco 2, S.à.r.l) and Atalaya Luxco 3, S.à.r.l (formerly BC Luxco 3, S.à.r.l) to be paid in the form of a Contingent Value Instrument, or CVI.

The CVI was the senior obligations of Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. and were subject to mandatory payment in the following scenarios: i) if any year between 2012 to 2022 the Argentinian subsidiary had excess cash equal 90% of its cash available, eliminating any local distribution and considering others conditions as defined in the CVI indenture, the excess would be used to pay the CVI. ii) the remainder amount not paid during 2012 to 2022 (if any) would be integrally paid in 2022.

On November 8, 2016, the CVI was terminated.

Derivatives

Details of derivative financial instruments as of December 31, 2016 and March 31, 2017 are as follows:

 

Thousands of U.S. dollars

 

12/31/2016

 

3/31/2017

 

Assets

 

Liabilities

 

Assets

 

Liabilities

 

 

 

 

 

 

 

 

Interest rate swaps - cash flow hedges

1,330

 

-

 

636

 

(336)

Cross-currency swaps - net investment hedges

76,144

 

(184)

 

64,151

 

(180)

Total

77,474

 

(184)

 

64,787

 

(516)

 

 

 

 

 

 

 

 

Non-current portion

77,474

 

(184)

 

64,787

 

(516)

 

49


 
 

 

Derivatives held for trading are classified as current assets or current liabilities. The fair value of a hedging derivative is classified as a non-current asset or a non-current liability, as applicable, if the remaining maturity of the hedged item exceeds twelve months. Otherwise, it is classified as a current asset or liability.

The Atento Group has contracted interest rate swaps to hedge fluctuations in interest rates in respect of debentures issued in Brazil.

On April 1, 2015, the Company started a hedge accounting program for net investment hedge related to exchange risk between the U.S. dollar and foreign operations in Euro, Mexican Peso (MXN), Colombian Peso (COP) and Peruvian Nuevo Sol (PEN).

As of March 31, 2017 details of swaps that are designated and qualified as cash flow hedge and net investment hedge were as follows:

Cash Flow Hedge

Bank

 

Maturity

 

Notional

currency

 

Index

 

Notional in

contract

currency

(thousands)

 

Fair value assets

 

Fair value liability

 

Other

comprehensive

income, net of

taxes

 

Change in

OCI

 

Income statement - Finance Cost

 

 

 

 

 

 

 

 

 

 

D/(C)

 

D/(C)

 

D/(C)

 

D/(C)

 

D/(C)

Itau

 

18-Dec

 

BRL

 

BRL CDI

 

245,000

 

636

 

(336)

 

222

 

(1,002)

 

(492)

 

 

 

 

 

 

 

 

 

 

636

 

(336)

 

222

 

(1,002)

 

(492)

 

Net Investment Hedges

Bank

 

Maturity

 

Purchase currency

 

Selling currency

 

Notional (thousands)

 

Fair value assets

 

Fair value liability

 

Other comprehensive income

 

Change in

OCI

 

Income
statement -
Change in fair value

 

 

 

 

 

 

 

 

 

 

D/(C)

 

D/(C)

 

D/(C)

 

D/(C)

 

D/(C)

Santander

 

20-Jan

 

USD

 

EUR

 

20,000

 

4,528

 

-

 

(651)

 

(129)

 

(6)

Santander

 

20-Jan

 

USD

 

MXN

 

11,111

 

6,218

 

(27)

 

(3,082)

 

(1,442)

 

(6)

Goldman Sachs

 

20-Jan

 

USD

 

EUR

 

48,000

 

10,863

 

-

 

(1,553)

 

(311)

 

(16)

Goldman Sachs

 

20-Jan

 

USD

 

MXN

 

40,000

 

22,419

 

(96)

 

(11,084)

 

(5,188)

 

(22)

Nomura International

 

20-Jan

 

USD

 

MXN

 

23,889

 

13,396

 

(57)

 

(6,617)

 

(3,098)

 

(13)

Nomura International

 

20-Jan

 

USD

 

EUR

 

22,000

 

4,944

 

-

 

(713)

 

(143)

 

(7)

Goldman Sachs

 

18-Jan

 

USD

 

PEN

 

13,800

 

183

 

-

 

5

 

(45)

 

6

BBVA

 

18-Jan

 

USD

 

PEN

 

55,200

 

737

 

-

 

18

 

(177)

 

23

Goldman Sachs

 

18-Jan

 

USD

 

COP

 

7,200

 

172

 

-

 

(81)

 

(25)

 

-

BBVA

 

18-Jan

 

USD

 

COP

 

28,800

 

691

 

-

 

(324)

 

(101)

 

(1)

 

 

 

 

 

 

 

 

 

 

64,151

 

(180)

 

(24,082)

 

(10,659)

 

(44)

Total

 

 

 

 

 

 

 

 

 

64,787

 

(516)

 

(23,860)

 

(11,661)

 

 

 

Gains and losses on net investment hedges accumulated in equity will be taken to the income statements when the foreign operation is partially disposed of or sold.

50


 
 

 

11. PROVISIONS AND CONTINGENCIES

Atento has contingent liabilities arising from lawsuits in the normal course of its business. Contingent liabilities with a probable likelihood of loss are fully recorded as liabilities and the breakdown is as follows:

 

 

Thousands of U.S. dollars

 

 

12/31/2016

 

3/31/2017

 

 

(audited)

 

(unaudited)

Non-current

 

 

 

 

Provisions for liabilities

 

30,394

 

31,972

Provisions for taxes

 

21,447

 

22,357

Provisions for dismantling

 

15,338

 

15,932

Other provisions

 

2,716

 

398

Total non-current

 

69,895

 

70,659

 

 

 

 

 

Current

 

 

 

 

Provisions for liabilities

 

8,160

 

6,355

Provisions for taxes

 

1,006

 

1,062

Provisions for dismantling

 

213

 

220

Other provisions

 

5,339

 

5,693

Total current

 

14,718

 

13,330

 

 “Provisions for liabilities” primarily relate to provisions for legal claims underway in Brazil. Atento Brasil, S.A. has made payments in escrow related to legal claims from ex-employees and claims related to various tax matters, including discussions with the Brazilian social security authority (Instituto Nacional do Seguro Social) amounting to 39,392 thousand U.S. dollars and 40,785 thousand U.S. dollars as of December 31, 2016 and March 31, 2017, respectively.

“Provisions for taxes” mainly relate to probable contingencies in Brazil with respect to social security payments and other taxes, which are subject to interpretations by tax authorities.

The amount recognized under “Provision for dismantling” corresponds to the necessary cost of dismantling of the installations held under operating leases to bring them to its original condition.

Given the nature of the risks covered by these provisions, it is not possible to determine a reliable schedule of potential payments, if any.

51


 
 

 

As of March 31, 2017, lawsuits still before the courts as follow:

At March 31, 2017, Atento Brasil was involved in approximately 12,738 labor-related disputes (12,364 labor disputes as of December 31, 2016), filed by Atento’s employees or ex-employees for various reasons, such as dismissals or claims over employment conditions in general. The total amount of the main claims classified as probable was 21,460 thousand U.S. dollars (20,714 thousand U.S. dollars on December 31, 2016) and the main claims classified as possible was 105,237 thousand U.S. dollars (102,709 thousand U.S. dollars on December 31, 2016).

In addition, at March 31, 2017, there are labor-related disputes belonging to the company Atento Brasil 1 (formely Casa Bahia Contact Center Ltda – “CBCC”) totaling 1,247 thousand U.S. dollars. According to the Company’s external attorneys, materialization of the risk event is probable.

Moreover, as of March 31, 2017, Atento Brasil was party to 14 civil public actions filed by the Labor Prosecutor’s Office due to alleged irregularities mainly concerning daily and general working routine, lack of overtime control and improper health and safety conditions in the workplace. The total amount involved in these claims was approximately 87,864 thousand Brazilian Reais, of which 2,681 thousand Brazilian Reais relate to claims that have been classified as probable by our internal and external lawyers, for which amount Atento Brasil has recorded a provision, as indicated in the paragraph above. We expect that our ultimate liability for these claims, if any, will be substantially less than the full amount claimed. These claims are generally brought with respect to specific jurisdictions in Brazil, and it is possible that in the future similar claims could be brought against us in additional jurisdictions. We cannot assure that these current claims or future claims brought against us will not result in liability to the Company, and that such liability would not have a material adverse effect on our business, financial condition and results of operations.

As of March 31, 2017, Atento Brasil, S.A. has 15 civil lawsuits ongoing for various reasons (14 on December 31, 2016). The total amount of the claims is approximately 5,218 thousand U.S. dollars (4,948 thousand U.S. dollars on December 31, 2016). According to the Company’s external attorneys, materialization of the risk event is possible.

 In addition, at March 31, 2017, Atento Brasil, S.A. has 41 disputes ongoing with the tax authorities and social security authorities, for various reasons relating to infraction proceedings filed (46 on December 31, 2016). The total amount of these claims is approximately 34,825 thousand U.S. dollars (30,885 thousand U.S. dollars on December 31, 2016). According to the Company’s external attorneys, risk of material loss is possible.

In addition, as of March 31, 2017, there are tax authorities disputes belonging to the company CBCC totaling 3,519 thousand U.S. dollars. According to the Company’s external attorneys, materialization of the risk event is probable.

Furthermore, it is important to highlight out that the Superior Labor Court of Appeals (Tribunal Superior do Trabalho) during the month of August 2015 decided to amend the indexation rate related to labor contingencies. The decision alter the Reference Rate Index (Taxa Referencial - TR) usually used to adjust the amount of the contingencies to the Special Broad Consumer Price Index (Índice de Preços ao Consumidor Amplo Especial – IPCA-E). There are several questions about this matter, especially the period to which change should be applied as well as if the new index is appropriate. In addition, during  October 2015, the Supreme Court (STF) issued a “writ of Mandamus” to the Federation of Brazilian Banks (FEBRABAN) suspending the application of the new index (IPCA-E). The Company’s external lawyers’ opinion considered the likelihood of loss in an eventual dispute as possible. The amount involved in the period from June 30, 2009 through March 31, 2017 is approximately 3,230 thousand U.S. dollars and in the period from August 31, 2015 through March 31, 2017 is approximately 2,112 thousand U.S. dollars. We will monitor this matter during 2017.

Lastly, there are other contingencies which are classified as possible by the Company amounting to 6,106 thousand U.S. dollars.

 At March 31, 2017, Teleatento del Perú, S.A.C. has lawsuits underway with the Peruvian tax authorities amounting to 10,935 thousand U.S. dollars (10,045 thousand U.S. dollars on December 31, 2016). According to the Company’s external attorneys, risk of material loss is possible.

52


 
 

 

At March 31, 2017, Atento Teleservicios España S.A.U. and our other Spanish companies were party to labor-related disputes filed by Atento employees or former employees for different reasons, such as dismissals and disagreements regarding employment conditions, totaling 2,978 thousand U.S. dollars (2,972 thousand U.S. dollars on December 31, 2016). According to the Company’s external lawyers, materialization of the risk event is possible. 

At March 31, 2017, Atento México S.A. de CV was a party to labor-related disputes filed by Atento employees or former employees for different reasons, such as dismissals and disagreements regarding employment conditions, totaling 5,424 thousand U.S. dollars (5,068 thousand U.S. dollars on December 31, 2016). According to the Company’s external lawyers, risk of material loss is possible.

In Argentina, as a consequence of an unfavourable sentence on the case “ATUSA S.A. contra Administración Federal de Ingresos Públicos”, notified on February 2017, the risk qualified so far as “remote” becomes now “possible” being this contingency estimated amount of approximately 2,525 thousand U.S. dollars at March 31, 2017 (3,147 thousand U.S. dollars on December 31, 2016). A formal appeal has been filed at the National Supreme Court of Justice.On March 31, 2017, the controlled RBrasil Soluções S.A. holds contingent liabilities of labor nature and social charges classified as probable and possible in the amount of 9,831 thousand Brazilian Reais (3,103 thousand U.S. dollars) and 12,647 thousand Brazilian Reais (3,992 thousand U.S. dollars), respectively.

On March 31, 2017, the controlled RBrasil Soluções S.A. holds contingent liabilities of tax nature classified as probable and possible in the amount of 18,901 thousand Brazilian Reais (5,965 thousand U.S. dollars) and 16,332 thousand Brazilian Reais (5,155 thousand U.S. dollars), respectively.

12. INCOME TAX

The breakdown of the Atento Groups’s income tax expense is as follow:

 

 

Thousands of U.S. dollars

 

 

For the three months ended March 31,

Income taxes

 

2016 (*)

 

2017

 

(unaudited)

Current tax expense

 

(7,114)

 

(5,786)

Deferred tax

 

6,139

 

2,316

Others

 

37

 

(287)

Total income tax expense

 

(938)

 

(3,757)


(*) Restated, excluding discontinued operations - Morocco

For the three months ended March 31, 2017, Atento Group’s consolidate financial information presented a profit before tax in the amount of 12,778 thousand U.S. dollars and a tax expense of 3,757 thousand U.S. dollars compared to a loss before tax of 3,390 thousand U.S. dollars and a tax expense of 938 thousand U.S. dollars for the three months ended March 31, 2016. The effective tax rate for Atento Group’s, under a positive pre-tax basis, for the three months ended March 31, 2017 was 29.4% (versus 25.3% for the three months ended March 31, 2016, under a negative pre-tax basis).

53


 
 

 

 

13) EARNINGS PER SHARE

Basic earnings per share is calculated by dividing the profits attributable to equity owners of the Company by the weighted average number of ordinary shares outstanding during the periods as demonstrated below:

 

For the three months ended March 31,

 

2016 (*)

 

2017

Result attributable to equity owners of the Company

 

 

 

Atento’s Profit/(loss) attributable to equity owners of the parent from continuing operations (in thousands of U.S. dollars)

(4,328)

 

8,965

Atento’s Loss attributable to equity owners of the parent from discontinued operations (in thousands of U.S. dollars)

(432)

 

-

Weigthed average number of ordinary shares

73,751,131

 

73,909,056

Basic (loss)/earnings per share from continuing operations (in U.S. dollars)

(0.06)

 

0.12

Basic loss per share from discontinued operations (in U.S. dollars)

(0.01)

 

-

 

Diluted results per share are calculated by adjusting the weighted average number of ordinary shares outstanding to reflect the conversion of all dilutive ordinary shares. The weighted average number of ordinary shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same. The share based plan was first granted in October 2014.

 

For the three months ended March 31,

 

2016 (*)

 

2017

Result attributable to equity owners of the Company

 

 

 

Atento’s Profit/(loss) attributable to equity owners of the parent from continuing operations (in thousands of U.S. dollars)

(4,328)

 

8,965

Atento’s Loss attributable to equity owners of the parent from discontinued operations (in thousands of U.S. dollars)

(432)

 

-

Potential increase in number of ordinary shares outstanding in respect of share-based plan

-

 

773,502

Adjusted weighted average number of ordinary shares

73,751,131

 

74,682,558

Diluted (loss)/earnings per share from continuing operations (in U.S. dollars) (1)

(0.06)

 

0.12

Diluted (loss) per share from discontinued operations (in U.S. dollars) (1)

(0.01)

 

-

(*) Restated, excluding discontinued operations – Morocco.

(1) As of March 31, 2016 potential 817,797 ordinary shares, relating to the stock option plan were excluded from the calculation of diluted net loss per share, as their effect would dilute the loss per share.

 

54


 
 

 

 

14) RELATED PARTIES

Directors

The directors of the Company as of the date on which the interim consolidated financial statements were prepared are Melissa Bethell, Vishal Jugdeb, Francisco Tosta Valim, Thomas Iannotti, David Garner, Stuart Gent, Devin O’Reilly, and Alejandro Reynal.

At March 31, 2017, Members of Board of Directors have the right to the stock-based compensation, as described in Note 8.

Key management personnel

Key management individuals include those persons empowered and responsible for planning, directing and controlling the Atento Group’s activities, either directly or indirectly.

The following table shows the total remuneration paid to the Atento Group’s key management personnel in the three months ended March 31, 2016 and 2017:

 

 

Thousands of U.S. dollars

 

 

March 31, 2016

 

March 31, 2017

Total remuneration paid to key management personnel

 

1,145

 

1,177

 

55


 
 

15) CONSOLIDATED SCHEDULES

 

The following consolidating financial information presents Consolidated Income Statements for the three months ended March 31, 2016 and 2017, Consolidated Statements of Financial Position as of December 31, 2016 and 2017 and Consolidated Statements of Cash Flow for the three months ended March 31,, 2016 and 2017 for: (i) (Atento S.A.) (the “Parent”); (ii) (Luxco 1) (the “Subsidiary Issuers”); (iii) the guarantor subsidiaries; (iv) the non-guarantor subsidiaries; (v) elimination entries necessary to consolidate the Parent with the Subsidiary Issuers, the guarantor and non-guarantor subsidiaries; and (vi) the Company on a consolidated basis. The Subsidiary Issuers and the guarantor and non-guarantor subsidiaries are 100% owned by the Parent, either directly or indirectly. All guarantees are full and unconditional and joint and several. This financial information is being presented in relation to the Company’s guarantee of the payment of principal, premium (if any) and interest on the notes issued by BC Luxco 1 S.A. Refer to Note 10 “Financial Liabilities” for further information of these guaranteed notes. The principal elimination entries relate to investments in subsidiaries and intercompany balances and transactions.

 

56


 
 

 

For the Three Months Ended March 31, 2016

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

Revenue

-

 

-

 

-

 

206,917

 

206,917

 

208,756

 

1

 

415,674

Other operating income

-

 

-

 

-

 

750

 

750

 

42

 

(13)

 

779

Supplies

-

 

-

 

-

 

(7,176)

 

(7,176)

 

(7,767)

 

(91)

 

(15,034)

Employee benefit expenses

-

 

-

 

(4)

 

(161,286)

 

(161,290)

 

(151,321)

 

(19)

 

(312,630)

Depreciation

-

 

-

 

-

 

(5,244)

 

(5,244)

 

(5,411)

 

-

 

(10,655)

Amortization

-

 

-

 

-

 

(4,856)

 

(4,856)

 

(3,115)

 

(2,701)

 

(10,672)

Changes in trade provisions

-

 

-

 

-

 

(132)

 

(132)

 

(128)

 

-

 

(260)

Other operating expenses

(617)

 

(321)

 

(24)

 

(21,041)

 

(21,065)

 

(29,579)

 

123

 

(51,138)

OPERATING PROFIT/(LOSS)

(617)

 

(321)

 

(28)

 

7,932

 

7,904

 

11,477

 

(2,379)

 

16,064

Finance income

-

 

11,798

 

7,236

 

926

 

8,162

 

1,923

 

(8,584)

 

1,501

Finance costs

-

 

(14,415)

 

(252)

 

(15,298)

 

(15,550)

 

(10,889)

 

8,583

 

(17,856)

Change in fair value of financial instruments

-

 

482

 

-

 

482

 

482

 

-

 

-

 

482

Net foreign exchange gain/(loss)

(222)

 

(4,003)

 

-

 

(4,335)

 

(4,335)

 

1,524

 

(548)

 

(3,581)

NET FINANCE EXPENSE

(222)

 

(6,138)

 

6,984

 

(18,225)

 

(11,241)

 

(7,442)

 

(549)

 

(19,454)

PROFIT/(LOSS) BEFORE TAX

(839)

 

(6,459)

 

6,956

 

(10,293)

 

(3,337)

 

4,035

 

(3,249)

 

(3,390)

Income tax expense

-

 

-

 

-

 

(2,405)

 

(2,405)

 

547

 

920

 

(938)

PROFIT/(LOSS) FOR CONTINUING OPERATIONS

(839)

 

(6,459)

 

6,956

 

(12,698)

 

(5,742)

 

4,582

 

(2,329)

 

(4,328)

LOSS FOR DISCONTINUED OPERATIONS

-

 

-

 

-

 

(432)

 

(432)

 

-

 

-

 

(432)

PROFIT/(LOSS) FOR THE PERIOD

(839)

 

(6,459)

 

6,956

 

(13,130)

 

(6,174)

 

4,582

 

(2,329)

 

(4,760)

PROFT/(LOSS) ATTRIBUTABLE TO:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNERS OF THE PARENT

(839)

 

(6,459)

 

6,956

 

(13,130)

 

(6,174)

 

4,582

 

(2,329)

 

(4,760)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

57


 
 

 

For the Three Months Ended March 31, 2017

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

Revenue

-

 

-

 

-

 

200,168

 

200,168

 

267,843

 

(17)

 

467,994

Other operating income

-

 

-

 

-

 

489

 

489

 

280

 

(13)

 

756

Supplies

-

 

-

 

-

 

(6,828)

 

(6,828)

 

(10,417)

 

443

 

(16,802)

Employee benefit expenses

-

 

-

 

(3)

 

(152,567)

 

(152,570)

 

(193,241)

 

37

 

(345,774)

Depreciation

-

 

-

 

-

 

(4,977)

 

(4,977)

 

(6,823)

 

-

 

(11,800)

Amortization

-

 

-

 

-

 

(5,480)

 

(5,480)

 

(4,771)

 

(3,375)

 

(13,626)

Changes in trade provisions

-

 

-

 

-

 

(85)

 

(85)

 

(117)

 

-

 

(202)

Other operating expenses

(1,148)

 

(273)

 

(40)

 

(22,760)

 

(22,800)

 

(31,374)

 

(449)

 

(55,771)

Impairment charges

-

 

-

 

-

 

-

 

-

 

143

 

(143)

 

-

OPERATING PROFIT/(LOSS)

(1,148)

 

(273)

 

(43)

 

7,960

 

7,917

 

21,523

 

(3,517)

 

24,775

Finance income

22

 

9,978

 

7,466

 

1,096

 

8,562

 

2,289

 

(8,757)

 

2,116

Finance costs

-

 

(13,899)

 

(250)

 

(14,618)

 

(14,868)

 

(11,323)

 

8,756

 

(17,435)

Change in fair value of financial instruments

-

 

44

 

-

 

44

 

44

 

-

 

-

 

44

Net foreign exchange gain/(loss)

12

 

3,407

 

-

 

2,163

 

2,163

 

1,103

 

-

 

3,278

NET FINANCE EXPENSE

34

 

(470)

 

7,216

 

(11,315)

 

(4,099)

 

(7,931)

 

(1)

 

(11,997)

PROFIT/(LOSS) BEFORE TAX

(1,114)

 

(743)

 

7,173

 

(3,355)

 

3,818

 

13,592

 

(3,518)

 

12,778

Income tax expense

-

 

-

 

-

 

(1,768)

 

(1,768)

 

(3,138)

 

1,149

 

(3,757)

PROFIT/(LOSS) FOR CONTINUING OPERATIONS

(1,114)

 

(743)

 

7,173

 

(5,123)

 

2,050

 

10,454

 

(2,369)

 

9,021

PROFIT/(LOSS) FOR THE PERIOD

(1,114)

 

(743)

 

7,173

 

(5,123)

 

2,050

 

10,454

 

(2,369)

 

9,021

PROFT/(LOSS) ATTRIBUTABLE TO:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OWNERS OF THE PARENT

(1,114)

 

(743)

 

7,173

 

(5,123)

 

2,050

 

10,398

 

(2,369)

 

8,965

NON-CONTROLLING INTEREST

-

 

-

 

-

 

-

 

-

 

56

 

-

 

56

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

58


 
 

 

As of December 31, 2016

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

ASSETS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NON-CURRENT ASSETS

646,308

 

945,321

 

615,724

 

619,333

 

1,235,057

 

452,486

 

(2,476,228)

 

802,944

Intangible assets

-

 

-

 

-

 

97,257

 

97,257

 

62,795

 

66,501

 

226,553

Goodwill

-

 

-

 

-

 

54,589

 

54,589

 

79,112

 

12,314

 

146,015

Property, plant and equipment

-

 

-

 

-

 

62,553

 

62,553

 

102,486

 

231

 

165,270

Investments

644,899

 

312,874

 

26,177

 

206,770

 

232,947

 

79,846

 

(1,270,566)

 

-

Non-current financial assets

1,409

 

632,447

 

589,547

 

130,329

 

719,876

 

73,011

 

(1,287,793)

 

138,950

Trade and other receivables

1,409

 

-

 

-

 

113

 

113

 

18,350

 

1,039

 

20,911

Other non-current financial assets

-

 

556,303

 

589,547

 

54,072

 

643,619

 

53,331

 

(1,212,688)

 

40,565

Derivative financial instruments

-

 

76,144

 

-

 

76,144

 

76,144

 

1,330

 

(76,144)

 

77,474

Other taxes receivable

-

 

-

 

-

 

-

 

-

 

7,815

 

-

 

7,815

Deferred tax assets

-

 

-

 

-

 

67,835

 

67,835

 

47,421

 

3,085

 

118,341

CURRENT ASSETS

4,836

 

18,650

 

1,566

 

340,915

 

342,481

 

291,605

 

(82,898)

 

574,674

Trade and other receivables

486

 

6,759

 

1,559

 

190,895

 

192,454

 

211,305

 

(37,957)

 

373,047

Trade and other receivables

479

 

6,751

 

1,552

 

174,516

 

176,068

 

205,558

 

(37,954)

 

350,902

Current income tax receivable

7

 

8

 

7

 

16,379

 

16,386

 

5,747

 

(3)

 

22,145

Other taxes receivable

3

 

120

 

3

 

3,579

 

3,582

 

2,835

 

(88)

 

6,452

Other current financial assets

-

 

-

 

-

 

34,768

 

34,768

 

408

 

(34,036)

 

1,140

Other financial assets

-

 

-

 

-

 

34,768

 

34,768

 

408

 

(34,036)

 

1,140

Cash and cash equivalents

4,347

 

11,771

 

4

 

111,673

 

111,677

 

77,057

 

(10,817)

 

194,035

TOTAL ASSETS

651,144

 

963,971

 

617,290

 

960,248

 

1,577,538

 

744,091

 

(2,559,126)

 

1,377,618

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

59


 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

EQUITY AND LIABILITIES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TOTAL EQUITY

643,412

 

55,814

 

586,106

 

(116,655)

 

469,451

 

197,817

 

(936,291)

 

430,203

EQUITY ATTRIBUTABLE TO:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NON-CONTROLLING INTEREST

-

 

-

 

-

 

-

 

-

 

(718)

 

-

 

(718)

OWNERS OF THE PARENT COMPANY

643,412

 

55,814

 

586,106

 

(116,655)

 

469,451

 

198,535

 

(936,291)

 

430,921

Share capital

46

 

43

 

96

 

43

 

139

 

216,709

 

(216,889)

 

48

Reserve for acquisition of non-controlling interest

-

 

-

 

-

 

-

 

-

 

(1,057)

 

-

 

(1,057)

Net investment/Share premium

639,435

 

24,459

 

625,624

 

24,459

 

650,083

 

(3)

 

(674,539)

 

639,435

Retained earnings/(losses)

(23,911)

 

13,689

 

57,984

 

(178,339)

 

(120,355)

 

(95,280)

 

172,259

 

(53,598)

Translation differences

23,741

 

(17,116)

 

(97,598)

 

2,194

 

(95,404)

 

77,715

 

(182,465)

 

(193,529)

Cash flow/net investment hedge

-

 

34,739

 

-

 

34,988

 

34,988

 

451

 

(34,657)

 

35,521

Stock-based compensation

4,101

 

-

 

-

 

-

 

-

 

-

 

-

 

4,101

NON-CURRENT LIABILITIES

210

 

889,117

 

29,367

 

921,955

 

951,322

 

303,562

 

(1,545,403)

 

598,808

Deferred tax liabilities

-

 

-

 

-

 

20,477

 

20,477

 

22,826

 

2,294

 

45,597

Debt with third parties

-

 

294,067

 

-

 

295,498

 

295,498

 

184,826

 

(294,032)

 

480,359

Non-current payables to Group companies

-

 

594,866

 

29,367

 

599,514

 

628,881

 

29,694

 

(1,253,441)

 

-

Derivative financial instruments

-

 

184

 

-

 

184

 

184

 

-

 

(184)

 

184

Provisions and contingencies

-

 

-

 

-

 

4,790

 

4,790

 

57,412

 

7,693

 

69,895

Non-trade payables

210

 

-

 

-

 

1,492

 

1,492

 

4,063

 

(5,147)

 

618

Option for the acquisition of non-controlling interest

-

 

-

 

-

 

-

 

-

 

1,057

 

-

 

1,057

Other taxes payable

-

 

-

 

-

 

-

 

-

 

3,684

 

(2,586)

 

1,098

CURRENT LIABILITIES

7,522

 

19,040

 

1,817

 

154,948

 

156,765

 

243,051

 

(77,771)

 

348,607

Debt with third parties

-

 

10,875

 

-

 

15,294

 

15,294

 

43,686

 

(15,279)

 

54,576

Current payables to Group companies

-

 

7,477

 

-

 

-

 

-

 

26,800

 

(34,277)

 

-

Trade and other payables

7,522

 

688

 

1,817

 

129,654

 

131,471

 

166,989

 

(27,357)

 

279,313

Trade payables

7,083

 

551

 

74

 

45,971

 

46,045

 

45,762

 

(24,173)

 

75,268

Income tax payable

7

 

7

 

7

 

3,569

 

3,576

 

14

 

426

 

4,030

Other taxes payables

97

 

31

 

3

 

34,200

 

34,203

 

34,063

 

406

 

68,800

Other non-trade payables

335

 

99

 

1,733

 

45,914

 

47,647

 

87,150

 

(4,016)

 

131,215

Current provisions

-

 

-

 

-

 

10,000

 

10,000

 

5,576

 

(858)

 

14,718

TOTAL EQUITY AND LIABILITIES

651,144

 

963,971

 

617,290

 

960,248

 

1,577,538

 

744,430

 

(2,559,465)

 

1,377,618

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

60


 
 

 

As of March 31, 2017

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

ASSETS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NON-CURRENT ASSETS

532,877

 

955,655

 

631,611

 

611,781

 

1,243,392

 

460,014

 

(1,441,674)

 

794,609

Intangible assets

-

 

-

 

-

 

97,540

 

97,540

 

61,924

 

64,969

 

224,433

Goodwill

-

 

-

 

-

 

56,106

 

56,106

 

79,406

 

12,707

 

148,219

Property, plant and equipment

-

 

-

 

-

 

60,298

 

60,298

 

100,379

 

-

 

160,677

Investments

531,448

 

312,874

 

26,177

 

206,770

 

232,947

 

79,846

 

(844,241)

 

-

Non-current financial assets

1,429

 

642,781

 

605,434

 

119,391

 

724,825

 

80,782

 

(676,030)

 

131,006

Trade and other receivables

1,429

 

-

 

-

 

115

 

115

 

21,834

 

(1,948)

 

21,430

Other non-current financial assets

-

 

578,630

 

605,434

 

55,125

 

660,559

 

58,312

 

(674,082)

 

44,789

Derivative financial instruments

-

 

64,151

 

-

 

64,151

 

64,151

 

636

 

-

 

64,787

Other taxes receivable

-

 

-

 

-

 

-

 

-

 

8,014

 

-

 

8,014

Deferred tax assets

-

 

-

 

-

 

71,676

 

71,676

 

49,663

 

921

 

122,260

CURRENT ASSETS

4,192

 

8,969

 

1,609

 

351,605

 

353,214

 

328,495

 

(72,343)

 

613,558

Trade and other receivables

460

 

6,968

 

1,581

 

215,351

 

216,932

 

246,996

 

(35,921)

 

428,467

Trade and other receivables

453

 

6,959

 

1,574

 

196,586

 

198,160

 

239,466

 

(35,927)

 

402,152

Current income tax receivable

7

 

9

 

7

 

18,765

 

18,772

 

7,530

 

6

 

26,315

Other taxes receivable

9

 

130

 

9

 

8,535

 

8,544

 

4,488

 

-

 

13,041

Other current financial assets

-

 

-

 

-

 

37,278

 

37,278

 

324

 

(36,496)

 

1,106

Other financial assets

-

 

-

 

-

 

37,278

 

37,278

 

324

 

(36,496)

 

1,106

Cash and cash equivalents

3,723

 

1,871

 

19

 

90,441

 

90,460

 

76,687

 

74

 

170,944

TOTAL ASSETS

537,069

 

964,624

 

633,220

 

963,386

 

1,596,606

 

788,509

 

(1,514,017)

 

1,408,167

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

61


 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent (Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated (Atento S.A.)

EQUITY AND LIABILITIES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TOTAL EQUITY

528,822

 

44,609

 

601,276

 

(131,848)

 

469,428

 

208,678

 

(765,134)

 

441,794

EQUITY ATTRIBUTABLE TO:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NON-CONTROLLING INTEREST

-

 

-

 

-

 

-

 

-

 

(672)

 

-

 

(672)

OWNERS OF THE PARENT COMPANY

528,822

 

44,609

 

601,276

 

(131,848)

 

469,428

 

209,350

 

(765,134)

 

442,466

Share capital

46

 

43

 

96

 

43

 

139

 

216,833

 

(216,970)

 

48

Reserve for acquisition of non-controlling interest

-

 

-

 

-

 

-

 

-

 

(1,087)

 

-

 

(1,087)

Share premium

639,419

 

24,459

 

625,624

 

24,459

 

650,083

 

(4)

 

(650,063)

 

639,435

Retained earnings/(losses)

(22,345)

 

13,142

 

36,932

 

(131,022)

 

(94,090)

 

(119,702)

 

191,504

 

(44,633)

Translation differences

(92,999)

 

(17,117)

 

(61,376)

 

(49,410)

 

(110,786)

 

113,879

 

(89,952)

 

(179,858)

Cash flow/net investiment hedge

-

 

24,082

 

-

 

24,082

 

24,082

 

(569)

 

347

 

23,860

Stock-based compensation

4,701

 

-

 

-

 

-

 

-

 

-

 

-

 

4,701

NON-CURRENT LIABILITIES

213

 

905,907

 

30,037

 

936,592

 

966,629

 

310,598

 

(684,948)

 

592,492

Deferred tax liabilities

-

 

-

 

-

 

20,476

 

20,476

 

22,909

 

1,163

 

44,548

Debt with third parties

-

 

294,498

 

-

 

295,826

 

295,826

 

178,304

 

1

 

474,131

Non-current payables to Group companies

-

 

610,893

 

30,037

 

615,686

 

645,723

 

32,835

 

(678,558)

 

-

Derivative financial instruments

-

 

516

 

-

 

516

 

516

 

-

 

-

 

516

Provisions and contingencies

-

 

-

 

-

 

2,765

 

2,765

 

67,895

 

(1)

 

70,659

Non-trade payables

213

 

-

 

-

 

1,323

 

1,323

 

4,115

 

(5,204)

 

447

Option for the acquisition of non-controlling interest

-

 

-

 

-

 

-

 

-

 

1,087

 

-

 

1,087

Other taxes payable

-

 

-

 

-

 

-

 

-

 

3,453

 

(2,349)

 

1,104

CURRENT LIABILITIES

8,034

 

14,443

 

1,906

 

158,755

 

160,661

 

268,899

 

(63,713)

 

373,881

Debt with third parties

-

 

5,613

 

-

 

11,992

 

11,992

 

57,957

 

(4,257)

 

65,692

Current payables to Group companies

-

 

8,203

 

-

 

-

 

-

 

26,800

 

(26,800)

 

-

Trade and other payables

8,034

 

627

 

1,906

 

138,812

 

140,718

 

179,485

 

(33,378)

 

294,859

Trade payables

7,474

 

529

 

75

 

45,710

 

45,785

 

59,957

 

(25,123)

 

88,093

Income tax payables

7

 

7

 

7

 

4,877

 

4,884

 

1,829

 

(1)

 

6,719

Other taxes payables

302

 

20

 

10

 

36,243

 

36,253

 

33,170

 

-

 

69,725

Other non-trade payables

251

 

71

 

1,814

 

51,982

 

53,796

 

84,529

 

(8,254)

 

130,322

Current provisions

-

 

-

 

-

 

7,951

 

7,951

 

4,657

 

722

 

13,330

TOTAL EQUITY AND LIABILITIES

537,069

 

964,959

 

633,219

 

963,499

 

1,596,718

 

788,175

 

(1,513,795)

 

1,408,167

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

62


 
 

 

For the Three Ended March 31, 2016

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

Operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Profit/(loss) before tax

(838)

 

(6,941)

 

6,957

 

(11,249)

 

(4,292)

 

4,036

 

4,237

 

(3,798)

Adjustments to reconcile profit/(loss) before tax to net cash flows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization and depreciation

-

 

-

 

-

 

10,425

 

10,425

 

8,526

 

2,700

 

21,651

Impairment losses

-

 

-

 

-

 

132

 

132

 

128

 

-

 

260

Change in provisions

-

 

-

 

-

 

(182)

 

(182)

 

2,013

 

-

 

1,831

Grants released to income

-

 

-

 

-

 

(78)

 

(78)

 

-

 

-

 

(78)

(Gains)/losses on disposal of fixed assets

-

 

-

 

-

 

25

 

25

 

(148)

 

-

 

(123)

Finance income

-

 

(11,798)

 

(7,236)

 

(926)

 

(8,162)

 

(1,923)

 

20,382

 

(1,501)

Finance costs

-

 

14,415

 

251

 

15,300

 

15,551

 

10,889

 

(22,997)

 

17,858

Net foreign exchange differences

222

 

4,485

 

-

 

4,848

 

4,848

 

(1,524)

 

(4,483)

 

3,548

Change in fair value of financial instruments

-

 

(482)

 

-

 

(482)

 

(482)

 

-

 

482

 

(482)

Changes in other (gains)/losses and own work capitalized

-

 

-

 

-

 

(4)

 

(4)

 

(329)

 

-

 

(333)

 

222

 

6,620

 

(6,985)

 

29,058

 

22,073

 

17,632

 

(3,916)

 

42,631

Changes in working capital:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Changes in trade and other receivables

5

 

(353)

 

-

 

(20,818)

 

(20,818)

 

(20,609)

 

1,684

 

(40,091)

Changes in trade and other payables

259

 

(187)

 

43

 

10,745

 

10,788

 

10,124

 

(993)

 

19,991

Other assets/(payables)

(247)

 

435

 

(21)

 

(16,347)

 

(16,368)

 

(1,152)

 

(585)

 

(17,917)

 

17

 

(105)

 

22

 

(26,420)

 

(26,398)

 

(11,637)

 

106

 

(38,017)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest paid

-

 

(11,064)

 

-

 

(11,445)

 

(11,445)

 

(3,229)

 

11,064

 

(14,674)

Interest received

-

 

1,112

 

-

 

1,189

 

1,189

 

(935)

 

(1,112)

 

254

Income tax paid

-

 

-

 

-

 

(5,539)

 

(5,539)

 

(981)

 

(1)

 

(6,521)

Other payments

-

 

-

 

-

 

(288)

 

(288)

 

(2,453)

 

-

 

(2,741)

 

-

 

(9,952)

 

-

 

(16,083)

 

(16,083)

 

(7,598)

 

9,951

 

(23,682)

Net cash flow from/(used in) operating activities

(599)

 

(10,378)

 

(6)

 

(24,694)

 

(24,700)

 

2,433

 

10,378

 

(22,866)

Investment activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Payments for acquisition of intangible assets

-

 

-

 

-

 

-

 

-

 

(5,228)

 

-

 

(5,228)

Payments for acquisition of property, plant and equipment

-

 

-

 

-

 

(6,846)

 

(6,846)

 

(7,014)

 

-

 

(13,860)

Proceeds from sale of intangible assets

-

 

-

 

-

 

18

 

18

 

-

 

-

 

18

Proceeds from sale of property, plant and equipment

-

 

-

 

-

 

6

 

6

 

-

 

-

 

6

Net cash flow used in investment activities

-

 

-

 

-

 

(6,822)

 

(6,822)

 

(12,242)

 

-

 

(19,064)

Financing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proceeds from borrowing from group companies

-

 

(6,635)

 

19

 

(19)

 

-

 

-

 

6,635

 

-

Repayment of borrowing from third parties

-

 

-

 

-

 

(56)

 

(56)

 

(1,807)

 

-

 

(1,863)

Repayment of borrowing from group companies

-

 

17,250

 

-

 

-

 

-

 

-

 

(17,250)

 

-

Net cash flow provided by/(used in) financing activities

-

 

10,615

 

19

 

(75)

 

(56)

 

(1,807)

 

(10,615)

 

(1,863)

Net increase/(decrease) in cash and cash equivalents

(599)

 

237

 

13

 

(31,591)

 

(31,578)

 

(11,616)

 

(237)

 

(43,793)

Exchange differences

262

 

-

 

-

 

2,824

 

2,824

 

5,310

 

4

 

8,400

Cash and cash equivalents at beginning of period

5,724

 

23,360

 

10

 

121,859

 

121,869

 

56,352

 

(23,285)

 

184,020

Cash and cash equivalents at end of period

5,387

 

23,597

 

23

 

93,092

 

93,115

 

50,046

 

(23,518)

 

148,627

 

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

63


 
 

 

For the Three Ended March 31, 2017

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GUARANTORS

 

 

 

 

 

 

 

Parent
(Atento S.A.)

 

Subsidiary Issuer (Luxco1)

 

Guarantor
(Midco)

 

Guarantor (Restricted Group*)

 

Total

 

Non-Guarantor (Other**)

 

Eliminations

 

Consolidated
(Atento S.A.)

Operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Profit/(loss) before tax

(1,114)

 

(743)

 

7,173

 

(3,355)

 

3,818

 

13,962

 

(3,888)

 

12,778

Adjustments to reconcile profit/(loss) before tax to net cash flows:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization and depreciation

-

 

-

 

-

 

10,457

 

10,457

 

11,609

 

3,360

 

25,426

Impairment losses

-

 

-

 

-

 

85

 

85

 

(19)

 

136

 

202

Change in provisions

-

 

-

 

-

 

457

 

457

 

3,361

 

(33)

 

3,785

Grants released to income

-

 

-

 

-

 

(80)

 

(80)

 

-

 

-

 

(80)

(Gains)/losses on disposal of fixed assets

-

 

-

 

-

 

-

 

-

 

(27)

 

-

 

(27)

Finance income

(22)

 

(9,978)

 

(7,466)

 

(1,096)

 

(8,562)

 

(2,295)

 

8,763

 

(2,116)

Finance costs

-

 

13,899

 

250

 

14,619

 

14,869

 

11,380

 

(8,814)

 

17,435

Net foreign exchange differences

(12)

 

(3,405)

 

-

 

(2,257)

 

(2,257)

 

(6,252)

 

5,243

 

(3,278)

Change in fair value of financial instruments

-

 

(44)

 

-

 

(44)

 

(44)

 

-

 

-

 

(44)

Changes in other (gains)/losses and own work capitalized

-

 

-

 

-

 

143

 

143

 

1,877

 

(737)

 

1,283

 

(34)

 

472

 

(7,216)

 

22,284

 

15,068

 

19,634

 

7,918

 

42,586

Changes in working capital:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Changes in trade and other receivables

32

 

(208)

 

-

 

(13,826)

 

(13,826)

 

(23,700)

 

2,805

 

(34,689)

Changes in trade and other payables

444

 

(61)

 

63

 

5,659

 

5,722

 

7,265

 

17

 

13,448

Other assets/(payables)

56

 

(244)

 

(23)

 

(9,039)

 

(9,062)

 

(2,212)

 

(4,353)

 

(15,571)

 

532

 

(513)

 

40

 

(17,206)

 

(17,166)

 

(18,647)

 

(1,531)

 

(36,812)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest paid

-

 

(11,064)

 

-

 

(11,300)

 

(11,300)

 

(4,778)

 

16

 

(16,062)

Interest received

19

 

1,466

 

-

 

1,643

 

1,643

 

682

 

1

 

2,345

Income tax paid

-

 

-

 

-

 

(4,968)

 

(4,968)

 

(280)

 

(445)

 

(5,693)

Other payments

-

 

-

 

-

 

(4,924)

 

(4,924)

 

(3,536)

 

-

 

(8,460)

 

19

 

(9,598)

 

-

 

(19,549)

 

(19,549)

 

(7,912)

 

(428)

 

(27,870)

Net cash flow from/(used in) operating activities

(597)

 

(10,382)

 

(3)

 

(17,826)

 

(17,829)

 

7,037

 

2,071

 

(9,318)

Investment activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Payments for acquisition of intangible assets

-

 

-

 

-

 

(2,337)

 

(2,337)

 

(709)

 

(749)

 

(3,795)

Payments for acquisition of property, plant and equipment

-

 

-

 

-

 

(3,244)

 

(3,244)

 

(6,405)

 

(655)

 

(10,304)

Proceeds form sale of intangible assets

-

 

-

 

-

 

(15)

 

(15)

 

-

 

30

 

15

Proceeds form sale of property, plant and equipment

-

 

-

 

-

 

(22)

 

(22)

 

-

 

44

 

22

Net cash flow used in investment activities

-

 

-

 

-

 

(5,618)

 

(5,618)

 

(7,114)

 

(1,330)

 

(14,062)

Financing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proceeds from borrowing from third parties

-

 

-

 

-

 

2,039

 

2,039

 

-

 

-

 

2,039

Proceeds from borrowing from group companies

(3,193)

 

(18)

 

18

 

(31)

 

(13)

 

1,998

 

1,208

 

-

Repayment of borrowing from third parties

-

 

-

 

-

 

(2,306)

 

(2,306)

 

(5,822)

 

-

 

(8,128)

Repayment of borrowing from group companies

3,228

 

500

 

-

 

(1,551)

 

(1,551)

 

219

 

(1,896)

 

-

Net cash flow provided by/(used in) financing activities

35

 

482

 

18

 

(1,849)

 

(1,831)

 

(3,605)

 

(688)

 

(6,089)

Net increase/(decrease) in cash and cash equivalents

(562)

 

(9,900)

 

15

 

(25,293)

 

(25,278)

 

(3,682)

 

53

 

(29,469)

Exchange differences

62

 

-

 

-

 

4,061

 

4,061

 

2,229

 

26

 

6,378

Cash and cash equivalents at beginning of period

4,347

 

11,771

 

4

 

111,673

 

111,677

 

77,057

 

954

 

194,035

Cash and cash equivalents at end of period

3,723

 

1,871

 

19

 

90,441

 

90,460

 

75,604

 

1,157

 

170,944

  

* Restricted Group has been adjusted to remove the operations of Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l. The column includes Luxco 1 as parent of this “Guarantor Restricted Group”.

** Other are Atento’s indirect subsidiaries in Brazil, Argentina, and its direct subsidiaries Atalaya Luxco 2, S.à.r.l. and Atalaya Luxco 3, S.à.r.l.

 

 

64


 
 

 

16. OTHER INFORMATION

a.             Guarantees and commitments

At March 31, 2017, the Atento Group has guarantees and commitments to third parties amounting to 318,323 thousand U.S. dollars (320,300 thousand U.S. dollars at December 31, 2016).

The Company’s directors do not believe that any contingencies will arise from these guarantees other than those already recognized.

The total amount of operating lease expenses recognized in the interim consolidated income statements for the three months ended March 31, 2017 was 869 thousand U.S. dollars (986 thousand U.S. dollars at March 31, 2016).

There are no contingent payments on operating leases recognized in the interim consolidated income statements for the three months ended March 31, 2016 and 2017.

The operating leases where the Company acts as lessee are mainly on premises intended for use as call centers. These leases have various termination dates, with the latest terminating in 2026. As of March 31, 2017, the payment commitment for the early cancellation of these leases is 137,519 thousand U.S. dollars (122,480 thousand U.S. dollars at December 31, 2016).

 

17. EVENTS AFTER THE REPORTING PERIOD

On April 27, 2017, the subsidiary Atento Brasil made a $26.7 million (R$84.7 million) voluntary principal prepayment on its Brazilian debentures. The debt prepayment reduces the outstanding principal amount of the Brazilian debentures to $134.9 million (R$428,4 million) as of April 27, 2017.

 

65


 
 

 

PART II - OTHER INFORMATION

 

LEGAL PROCEEDINGS

See Note 11 to the Interim Consolidated Financial Statements.

RISK FACTORS

Beyond the risk factors disclosed in Item 3.D of our Annual Report on Form 20-F (the “20-F”) for the year ended December 31, 2016, the Company also identified the additional factor:

In recent years there has been considerable changes in the tax policy in Brazil, including tax increases that has impacted our business and further changes have been proposed.

Brazilian companies across multiple industries, including us, have historically received certain tax and other government-granted benefits, including certain payroll tax exemptions. However, these exemptions may not be maintained or renewed and there are no assurance that we will be able to obtain new incentives.  Further, in an attempt to close a budget deficit, the Brazilian government has been evaluating various changes in fiscal and monetary policy. On March 30, 2017, it was announced that a provisional measure would be introduced to eliminate an important payroll tax exemption implemented in 2011, resulting in a new fixed tax on our operations in Brazil ranging from 2% to 4% of revenues.  At this time, we do not know whether the new provision will become operative or what impact it will have on our business. Uncertainty over whether possible changes in policies or rules affecting these or other factors may contribute to economic uncertainties in Brazil, which could adversely affect our business, financial condition, results of operation and prospects.

For additional information see the sections entitled “Risk Factors” and “Cautionary Statement with respect to Forward-Looking Statements” in our Annual Report on the 20-F.

 

66


 
 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

ATENTO S.A.

Date: May 9, 2017

By:      /s/ Alejandro Reynal                                            

Name: Alejandro Reynal

Title:   Chief Executive Officer

 

By:      /s/ Mauricio Montilha

Name: Mauricio Montilha

Title:   Chief Financial Officer

 

 

67