Revenues (Tables)

12 Months Ended

Dec. 31, 2022

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregated Revenue

The table also includes a reconciliation of the disaggregated revenue to revenue by reportable segment (in thousands).

Reportable Segments
	Years ended December 31, 2022						Years ended December 31, 2021						Years ended December 31, 2020
	Retail Electricity (c)		Retail Natural Gas		Total Reportable Segments		Retail Electricity		Retail Natural Gas		Total Reportable Segments		Retail Electricity		Retail Natural Gas		Total Reportable Segments
Primary markets (a)
New England	$	111,332	$	10,284	$	121,616	$	100,819	$	9,402	$	110,221	$	166,982	$	14,846	$	181,828
Mid-Atlantic	114,994		49,626		164,620		107,307		28,070		135,377		166,157		32,769		198,926
Midwest	39,658		22,436		62,094		41,974		20,602		62,576		57,314		26,368		83,682
Southwest	86,766		27,719		114,485		72,494		17,060		89,554		70,940		20,171		91,111
	$	352,750	$	110,065	$	462,815	$	322,594	$	75,134	$	397,728	$	461,393	$	94,154	$	555,547
Customer type
Commercial	$	42,439	$	53,504	$	95,943	$	49,159	$	25,610	$	74,769	$	128,874	$	31,205	$	160,079
Residential	309,503		51,465		360,968		280,065		49,483		329,548		341,382		66,305		407,687
Unbilled revenue (b)	808		5,096		5,904		(6,630)		41		(6,589)		(8,863)		(3,356)		(12,219)
	$	352,750	$	110,065	$	462,815	$	322,594	$	75,134	$	397,728	$	461,393	$	94,154	$	555,547
Customer credit risk
POR	$	212,374	$	62,962	$	275,336	$	195,120	$	40,541	$	235,661	$	308,010	$	47,470	$	355,480
Non-POR	140,376		47,103		187,479		127,474		34,593		162,067		153,383		46,684		200,067
	$	352,750	$	110,065	$	462,815	$	322,594	$	75,134	$	397,728	$	461,393	$	94,154	$	555,547

(a) The primary markets include the following states:

•New England - Connecticut, Maine, Massachusetts and New Hampshire;

•Mid-Atlantic - Delaware, Maryland (including the District of Columbia), New Jersey, New York and Pennsylvania;

•Midwest - Illinois, Indiana, Michigan and Ohio; and

•Southwest - Arizona, California, Colorado, Florida, Nevada and Texas.

(b) Unbilled revenue is recorded in total until it is actualized, at which time it is categorized between commercial and residential customers.

(c) Retail Electricity includes services.

Schedule of Accounts Receivable, Allowance for Credit Loss

A rollforward of our allowance for credit losses for the year ended December 31, 2022 is presented in the table below (in thousands):

Balance at December 31, 2021	$	(2,368)
Bad debt provision	(6,865)
Write-offs	5,130
Recovery of previous write offs	(232)
Balance at December 31, 2022	$	(4,335)