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Basis of Presentation and Summary of Significant Accounting Policies - Accounting Policies Narrative (Details) - USD ($)
1 Months Ended 3 Months Ended 12 Months Ended
Dec. 31, 2020
Jun. 30, 2020
Dec. 31, 2020
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Accounting Policies [Abstract]              
Customer acquisition costs $ 6,100,000   $ 6,100,000 $ 6,100,000 $ 18,500,000    
Customer acquisition costs, current 5,800,000   5,800,000 5,800,000 8,700,000    
Customer acquisition costs, noncurrent 306,000   306,000 306,000 9,845,000    
Amortization of acquisition costs       13,900,000 18,500,000 $ 24,400,000  
Finite-Lived Intangible Assets [Line Items]              
Intangible assets, current 12,077,000   12,077,000 12,077,000 13,607,000    
Intangible assets, non-current 5,691,000   5,691,000 5,691,000 17,767,000    
Intangible assets 22,366,000   22,366,000 22,366,000      
Operating lease expense       400,000 800,000    
Operating leases, rent expense           800,000  
Sublease income       200,000 400,000 0  
Goodwill impairment     0        
Asset optimization revenue       24,800,000 62,800,000 113,700,000  
Asset optimization cost of revenues       25,500,000 60,000,000.0 109,200,000  
Starion Acquisition              
Finite-Lived Intangible Assets [Line Items]              
Restricted cash 0   0 0 1,000,000.0    
Release of escrow 100,000 $ 1,000,000.0          
Other current assets              
Finite-Lived Intangible Assets [Line Items]              
Right-of-use assets 100,000   100,000 100,000 400,000    
Gas balancing receivable (payable) 300,000   300,000 300,000 1,600,000    
Other current liabilities              
Finite-Lived Intangible Assets [Line Items]              
Lease liabilities 200,000   200,000 200,000 600,000    
Gas balancing receivable (payable) $ (100,000)   $ (100,000) $ (100,000) (100,000)    
Minimum              
Finite-Lived Intangible Assets [Line Items]              
Property lease term 3 years   3 years 3 years      
Property and equipment estimated useful lives       2 years      
Maximum              
Finite-Lived Intangible Assets [Line Items]              
Property lease term 5 years   5 years 5 years      
Property and equipment estimated useful lives       5 years      
Customer relationships              
Finite-Lived Intangible Assets [Line Items]              
Amortization expense       $ 13,600,000 18,300,000 20,300,000  
Impairment charges       0 0 0  
Customer relationships | Major Energy Companies, Provider Companies, And Verde Companies              
Finite-Lived Intangible Assets [Line Items]              
Amortization expense       9,300,000 16,500,000    
Customer relationships | Retail cost of revenue | Major Energy Companies, Provider Companies, And Verde Companies              
Finite-Lived Intangible Assets [Line Items]              
Amortization expense       $ 0 100,000 1,200,000  
Customer relationships | Minimum              
Finite-Lived Intangible Assets [Line Items]              
Amortization period       3 years      
Customer relationships | Maximum              
Finite-Lived Intangible Assets [Line Items]              
Amortization period       6 years      
Non-compete agreements              
Finite-Lived Intangible Assets [Line Items]              
Amortization period       3 years      
Amortization expense       $ 0 300,000 1,100,000  
Trademarks              
Finite-Lived Intangible Assets [Line Items]              
Amortization expense       1,110,000 1,579,000 1,271,000  
Impairment charges       0 0 0  
Intangible assets $ 4,598,000   $ 4,598,000 $ 4,598,000 $ 5,708,000 $ 7,287,000 $ 8,558,000
Trademarks | Minimum              
Finite-Lived Intangible Assets [Line Items]              
Amortization period       5 years      
Trademarks | Maximum              
Finite-Lived Intangible Assets [Line Items]              
Amortization period       10 years