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Segment Reporting
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Segment Reporting
16. Segment Reporting

Our determination of reportable business segments considers the strategic operating units under which we make financial decisions, allocate resources and assess performance of our business. Our reportable business segments are retail electricity and retail natural gas. The retail electricity segment consists of electricity sales and transmission to residential and commercial customers. The retail natural gas segment consists of natural gas sales to, and natural gas transportation and distribution for, residential and commercial customers. Corporate and other consists of expenses and assets of the retail electricity and natural gas segments that are managed at a consolidated level such as general and administrative expenses. Asset optimization activities are also included in Corporate and other.

For the years ended December 31, 2020, 2019 and 2018, we recorded asset optimization revenues of $24.8 million, $62.8 million and $113.7 million and asset optimization cost of revenues of $25.5 million, $60.0 million and $109.2 million, respectively, which are presented on a net basis in asset optimization revenues.

We use retail gross margin to assess the performance of our operating segments. Retail gross margin is defined as operating income (loss) plus (i) depreciation and amortization expenses and (ii) general and administrative expenses, less (i) net asset optimization revenues (expenses), (ii) net gains (losses) on non-trading derivative
instruments, and (iii) net current period cash settlements on non-trading derivative instruments. We deduct net gains (losses) on non-trading derivative instruments, excluding current period cash settlements, from the retail gross margin calculation in order to remove the non-cash impact of net gains and losses on these derivative instruments. Retail gross margin should not be considered an alternative to, or more meaningful than, operating income (loss), as determined in accordance with GAAP.

Below is a reconciliation of retail gross margin to income (loss) before income tax expense (in thousands):
  
Years Ended December 31,
(in thousands)202020192018
Reconciliation of Retail Gross Margin to Income (loss) before taxes
Income (loss) before income tax expense$83,954 $21,470 $(12,315)
Gain on disposal of eRex— (4,862)— 
Total other income/(expense)(423)(1,250)(749)
Interest expense5,266 8,621 9,410 
Operating income (loss)88,797 23,979 (3,654)
Depreciation and amortization30,767 40,987 52,658 
General and administrative90,734 133,534 111,431 
Less:
Net asset optimization (expense) revenue(657)2,771 4,511 
Net, losses on non-trading derivative instruments(23,439)(67,955)(19,571)
Net, cash settlements on non-trading derivative instruments37,921 42,944 (9,614)
Retail Gross Margin$196,473 $220,740 $185,109 
Financial data for business segments are as follows (in thousands):
Year Ended December 31, 2020
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total Revenues$461,393 $94,154 $(657)$— $554,890 
Retail cost of revenues306,012 38,580 — — 344,592 
Less:
Net asset optimization revenue— — (657)— (657)
Net, losses on non-trading derivative instruments(23,242)(197)— — (23,439)
Current period settlements on non-trading derivatives35,390 2,531 — — 37,921 
Retail gross margin$143,233 $53,240 $ $ $196,473 
Total Assets
$2,906,139 $941,569 $318,865 $(3,799,906)$366,667 
Goodwill$117,813 $2,530 $ $ $120,343 
Year Ended December 31, 2019
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total Revenues $688,451 $122,503 $2,771 $— $813,725 
Retail cost of revenues552,250 62,975 — — 615,225 
Less:
Net asset optimization expense — — 2,771 — 2,771 
Net, losses on non-trading derivative instruments(66,180)(1,775)— — (67,955)
Current period settlements on non-trading derivatives41,841 1,103 — — 42,944 
Retail gross margin$160,540 $60,200 $ $ $220,740 
Total Assets $2,524,884 $820,601 $341,411 $(3,263,928)$422,968 
Goodwill$117,813 $2,530 $ $ $120,343 
Year Ended December 31, 2018
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total Revenues$863,451 $137,966 $4,511 $— $1,005,928 
Retail cost of revenues762,771 82,722 — — 845,493 
Less:
Net asset optimization expense — — 4,511 — 4,511 
Net, Losses on non-trading derivative instruments(15,200)(4,371)— — (19,571)
Current period settlements on non-trading derivatives(8,788)(826)— — (9,614)
Retail gross margin$124,668 $60,441 $ $ $185,109 
Total Assets $1,857,790 $649,969 $361,697 $(2,380,718)$488,738 
Goodwill$117,813 $2,530 $ $ $120,343 
Significant Customers
For each of the years ended December 31, 2020, 2019 and 2018, we did not have any significant customers that individually accounted for more than 10% of our consolidated retail revenue.
Significant Suppliers
For each of the years ended December 31, 2020, 2019 and 2018, we had one, one, and two significant suppliers that individually accounted for more than 10% of our consolidated retail cost of revenues. For each of the years ended December 31, 2020, 2019 and 2018, these suppliers accounted for 11%, 10% and 28% of our consolidated cost of revenue.