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Segment Reporting
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment Reporting
14. Segment Reporting
Our determination of reportable business segments considers the strategic operating units under which we make financial decisions, allocate resources and assess performance of our business. Our reportable business segments are retail electricity and retail natural gas. The retail electricity segment consists of electricity sales and transmission to residential and commercial customers. The retail natural gas segment consists of natural gas sales to, and natural gas transportation and distribution for, residential and commercial customers. Corporate and other consists of expenses and assets of the retail electricity and natural gas segments that are managed at a consolidated level such as general and administrative expenses. Asset optimization activities are also included in Corporate and other.
For the three months ended September 30, 2020 and 2019, we recorded asset optimization revenues of $6.2 million and $14.6 million and asset optimization cost of revenues of $6.8 million and $14.9 million, respectively, and for the nine months ended September 30, 2020 and 2019, we recorded asset optimization revenues of $16.5 million and $50.7 million and asset optimization cost of revenues of $16.8 million and $48.5 million, respectively, which are presented on a net basis in asset optimization revenues.
We use retail gross margin to assess the performance of our operating segments. Retail gross margin is defined as operating (loss) income plus (i) depreciation and amortization expenses and (ii) general and administrative expenses, less (i) net asset optimization (expenses) revenues, (ii) net (losses) gains on non-trading derivative instruments, and (iii) net current period cash settlements on non-trading derivative instruments. We deduct net (losses) gains on non-trading derivative instruments, excluding current period cash settlements, from the retail gross margin calculation in order to remove the non-cash impact of net gains and losses on these derivative instruments. Retail gross margin should not be considered an alternative to, or more meaningful than, operating income, as determined in accordance with GAAP.
Below is a reconciliation of retail gross margin to income before income tax expense (in thousands):
  
Three Months Ended September 30,Nine Months Ended September 30,
  2020201920202019
Reconciliation of Retail Gross Margin to Income before taxes
Income before income tax expense$27,747 $44,243 $72,190 $17,959 
Interest and other income(80)(322)(293)(1,005)
Interest expense1,487 2,174 4,233 6,392 
Operating income29,154 46,095 76,130 23,346 
Depreciation and amortization7,278 9,496 24,084 31,963 
General and administrative19,080 27,629 66,087 94,352 
Less:
Net asset optimization (expense) revenues (558)(254)(319)2,242 
Net, gain (loss) on non-trading derivative instruments2,550 12,528 (14,019)(42,741)
Net, Cash settlements on non-trading derivative instruments6,489 12,764 33,153 33,677 
Retail Gross Margin$47,031 $58,182 $147,486 $156,483 
Financial data for business segments are as follows (in thousands):
Three Months Ended September 30, 2020
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total Revenues$132,958 $8,230 $(558)$— $140,630 
Retail cost of revenues82,061 3,057 — — 85,118 
Less:
Net asset optimization expense— — (558)— (558)
Net, gain on non-trading derivative instruments1,923 627 — — 2,550 
Current period settlements on non-trading derivatives6,212 277 — — 6,489 
Retail Gross Margin$42,762 $4,269 $ $ $47,031 
Total Assets at September 30, 2020$2,821,953 $910,665 $322,542 $(3,694,032)$361,128 
Goodwill at September 30, 2020$117,813 $2,530 $ $ $120,343 

Three Months Ended September 30, 2019
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total revenues$197,010 $10,331 $(254)$— $207,087 
Retail cost of revenues119,100 4,767 — — 123,867 
Less:
Net asset optimization expense— — (254)— (254)
Net gain (loss) on non-trading derivative instruments12,652 (124)— — 12,528 
Current period settlements on non-trading derivatives12,115 649 — — 12,764 
Retail Gross Margin$53,143 $5,039 $ $ $58,182 
Total Assets at December 31, 2019$2,524,884 $820,601 $341,411 $(3,263,928)$422,968 
Goodwill at December 31, 2019$117,813 $2,530 $ $ $120,343 
Nine Months Ended September 30, 2020
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total revenues$366,981 $69,185 $(319)$— $435,847 
Retail cost of revenues241,712 27,834 — — 269,546 
Less:
Net asset optimization expense— — (319)— (319)
Net (loss) gain on non-trading derivatives(14,416)397 — — (14,019)
Current period settlements on non-trading derivatives30,544 2,609 — — 33,153 
Retail Gross Margin$109,141 $38,345 $ $ $147,486 
Total Assets at September 30, 2020$2,821,953 $910,665 $322,542 $(3,694,032)$361,128 
Goodwill at September 30, 2020$117,813 $2,530 $ $ $120,343 
Nine Months Ended September 30, 2019
Retail
Electricity
Retail
Natural Gas
Corporate
and Other
EliminationsConsolidated
Total revenues$539,878 $85,422 $2,242 $— $627,542 
Retail cost of revenues433,175 44,706 — — 477,881 
Less:
Net asset optimization revenues— — 2,242 — 2,242 
Net, (loss) gain on non-trading derivatives(42,984)243 — — (42,741)
Current period settlements on non-trading derivatives32,957 720 — — 33,677 
Retail Gross Margin$116,730 $39,753 $ $ $156,483 
Total Assets at December 31, 2019$2,524,884 $820,601 $341,411 $(3,263,928)$422,968 
Goodwill at December 31, 2019$117,813 $2,530 $ $ $120,343