Revenues (Tables)

6 Months Ended

Jun. 30, 2020

Revenue from Contract with Customer [Abstract]

Disaggregated Revenue

The following table discloses revenue by primary geographical market, customer type, and customer credit risk profile (in thousands). The table also includes a reconciliation of the disaggregated revenue to revenue by reportable segment (in thousands).

	Reportable Segments
	Three Months Ended June 30, 2020						Three Months Ended June 30, 2019
	Retail Electricity		Retail Natural Gas		Total Reportable Segments		Retail Electricity		Retail Natural Gas		Total Reportable Segments
Primary markets (a)
New England	$	40,161	$	2,729	$	42,890	$	67,905	$	3,152	$	71,057
Mid-Atlantic	38,743		5,929		44,672		54,503		5,334		59,837
Midwest	14,506		4,191		18,697		17,473		4,736		22,209
Southwest	18,845		3,514		22,359		20,895		3,807		24,702
	$	112,255	$	16,363	$	128,618	$	160,776	$	17,029	$	177,805
Customer type
Commercial	$	29,408	$	7,290	$	36,698	$	59,699	$	8,834	$	68,533
Residential	78,909		14,965		93,874		97,419		16,516		113,935
Unbilled revenue (b)	3,938		(5,892)		(1,954)		3,658		(8,321)		(4,663)
	$	112,255	$	16,363	$	128,618	$	160,776	$	17,029	$	177,805
Customer credit risk
POR	$	73,694	$	8,376	$	82,070	$	110,270	$	7,928	$	118,198
Non-POR	38,561		7,987		46,548		50,506		9,101		59,607
	$	112,255	$	16,363	$	128,618	$	160,776	$	17,029	$	177,805

	Reportable Segments
	Six Months Ended June 30, 2020						Six Months Ended June 30, 2019
	Retail Electricity		Retail Natural Gas		Total Reportable Segments		Retail Electricity		Retail Natural Gas		Total Reportable Segments
Primary markets (a)
New England	$	86,754	$	9,783	$	96,537	$	144,139	$	11,680	$	155,819
Mid-Atlantic	84,585		21,733		106,318		121,314		26,703		148,017
Midwest	29,495		17,798		47,293		39,580		25,225		64,805
Southwest	33,189		11,641		44,830		37,835		11,483		49,318
	$	234,023	$	60,955	$	294,978	$	342,868	$	75,091	$	417,959
Customer type
Commercial	69,423		22,807		$	92,230	$	126,934	$	28,701	$	155,635
Residential	172,137		48,328		220,465		222,187		57,611		279,798
Unbilled revenue (b)	(7,537)		(10,180)		(17,717)		(6,253)		(11,221)		(17,474)
	$	234,023	$	60,955	$	294,978	$	342,868	$	75,091	$	417,959
Customer credit risk
POR	$	158,607	$	31,413	$	190,020	$	239,207	$	41,223	$	280,430
Non-POR	75,416		29,542		104,958		103,661		33,868		137,529
	$	234,023	$	60,955	$	294,978	$	342,868	$	75,091	$	417,959

(a) The primary markets include the following states:

•New England - Connecticut, Maine, Massachusetts, New Hampshire;

•Mid-Atlantic - Delaware, Maryland (including the District of Colombia), New Jersey, New York and Pennsylvania;

•Midwest - Illinois, Indiana, Michigan and Ohio; and

•Southwest - Arizona, California, Colorado, Florida, Nevada, and Texas.

(b) Unbilled revenue is recorded in total until it is actualized, at which time it is categorized between commercial and residential customers.

Accounts Receivable, Allowance for Credit Loss

A rollforward of our allowance for credit losses for the six months ended June 30, 2020 are presented in the table below (in thousands):

Balance 12/31/19	$	(4,797)
Impact of adoption of ASC 326	(633)
Current period bad debt provision	(3,134)
Write-offs	2,707
Recovery of previous write offs	(442)
Balance 6/30/20	$	(6,299)