0001601712false2024Q2December 31http://fasb.org/us-gaap/2024#AccountingStandardsUpdate201613Memberhttp://fasb.org/us-gaap/2024#OtherAssetshttp://fasb.org/us-gaap/2024#OtherAssets133xbrli:sharesiso4217:USDiso4217:USDxbrli:sharesxbrli:puresyf:executivesyf:contract00016017122024-01-012024-06-300001601712us-gaap:CommonStockMember2024-01-012024-06-300001601712us-gaap:SeriesAPreferredStockMember2024-01-012024-06-300001601712us-gaap:SeriesBPreferredStockMember2024-01-012024-06-3000016017122024-07-1500016017122024-04-012024-06-3000016017122023-04-012023-06-3000016017122023-01-012023-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMember2024-04-012024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMember2023-04-012023-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMember2024-01-012024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMember2023-01-012023-06-3000016017122024-06-3000016017122023-12-310001601712srt:ConsolidatedEntityExcludingVariableInterestEntitiesVIEMember2024-06-300001601712srt:ConsolidatedEntityExcludingVariableInterestEntitiesVIEMember2023-12-310001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMember2023-12-310001601712us-gaap:PreferredStockMember2022-12-310001601712us-gaap:CommonStockMember2022-12-310001601712us-gaap:AdditionalPaidInCapitalMember2022-12-310001601712us-gaap:RetainedEarningsMember2022-12-310001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2022-12-310001601712us-gaap:TreasuryStockCommonMember2022-12-3100016017122022-12-3100016017122023-01-012023-03-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:AccountingStandardsUpdate201613Memberus-gaap:RetainedEarningsMember2022-12-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:AccountingStandardsUpdate201613Member2022-12-310001601712us-gaap:RetainedEarningsMembersrt:CumulativeEffectPeriodOfAdoptionAdjustedBalanceMember2022-12-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustedBalanceMember2022-12-310001601712us-gaap:RetainedEarningsMember2023-01-012023-03-310001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2023-01-012023-03-310001601712us-gaap:TreasuryStockCommonMember2023-01-012023-03-310001601712us-gaap:CommonStockMember2023-01-012023-03-310001601712us-gaap:AdditionalPaidInCapitalMember2023-01-012023-03-310001601712us-gaap:SeriesAPreferredStockMember2023-01-012023-03-310001601712us-gaap:PreferredStockMember2023-03-310001601712us-gaap:CommonStockMember2023-03-310001601712us-gaap:AdditionalPaidInCapitalMember2023-03-310001601712us-gaap:RetainedEarningsMember2023-03-310001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2023-03-310001601712us-gaap:TreasuryStockCommonMember2023-03-3100016017122023-03-310001601712us-gaap:RetainedEarningsMember2023-04-012023-06-300001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2023-04-012023-06-300001601712us-gaap:TreasuryStockCommonMember2023-04-012023-06-300001601712us-gaap:CommonStockMember2023-04-012023-06-300001601712us-gaap:AdditionalPaidInCapitalMember2023-04-012023-06-300001601712us-gaap:SeriesAPreferredStockMember2023-04-012023-06-300001601712us-gaap:PreferredStockMember2023-06-300001601712us-gaap:CommonStockMember2023-06-300001601712us-gaap:AdditionalPaidInCapitalMember2023-06-300001601712us-gaap:RetainedEarningsMember2023-06-300001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2023-06-300001601712us-gaap:TreasuryStockCommonMember2023-06-3000016017122023-06-300001601712us-gaap:PreferredStockMember2023-12-310001601712us-gaap:CommonStockMember2023-12-310001601712us-gaap:AdditionalPaidInCapitalMember2023-12-310001601712us-gaap:RetainedEarningsMember2023-12-310001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2023-12-310001601712us-gaap:TreasuryStockCommonMember2023-12-310001601712us-gaap:RetainedEarningsMember2024-01-012024-03-3100016017122024-01-012024-03-310001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2024-01-012024-03-310001601712us-gaap:PreferredStockMember2024-01-012024-03-310001601712us-gaap:TreasuryStockCommonMember2024-01-012024-03-310001601712us-gaap:CommonStockMember2024-01-012024-03-310001601712us-gaap:AdditionalPaidInCapitalMember2024-01-012024-03-310001601712us-gaap:SeriesAPreferredStockMember2024-01-012024-03-310001601712us-gaap:PreferredStockMember2024-03-310001601712us-gaap:CommonStockMember2024-03-310001601712us-gaap:AdditionalPaidInCapitalMember2024-03-310001601712us-gaap:RetainedEarningsMember2024-03-310001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2024-03-310001601712us-gaap:TreasuryStockCommonMember2024-03-3100016017122024-03-310001601712us-gaap:RetainedEarningsMember2024-04-012024-06-300001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2024-04-012024-06-300001601712us-gaap:TreasuryStockCommonMember2024-04-012024-06-300001601712us-gaap:CommonStockMember2024-04-012024-06-300001601712us-gaap:AdditionalPaidInCapitalMember2024-04-012024-06-300001601712us-gaap:SeriesAPreferredStockMember2024-04-012024-06-300001601712us-gaap:RetainedEarningsMemberus-gaap:SeriesAPreferredStockMember2024-04-012024-06-300001601712us-gaap:SeriesBPreferredStockMember2024-04-012024-06-300001601712us-gaap:RetainedEarningsMemberus-gaap:SeriesBPreferredStockMember2024-04-012024-06-300001601712us-gaap:PreferredStockMember2024-06-300001601712us-gaap:CommonStockMember2024-06-300001601712us-gaap:AdditionalPaidInCapitalMember2024-06-300001601712us-gaap:RetainedEarningsMember2024-06-300001601712us-gaap:AccumulatedOtherComprehensiveIncomeMember2024-06-300001601712us-gaap:TreasuryStockCommonMember2024-06-300001601712syf:AllyLendingMember2024-03-012024-03-010001601712syf:AllyLendingMembersyf:BusinessAcquisitionInitialValuesMember2024-03-010001601712syf:AllyLendingMember2024-03-010001601712syf:AllyLendingMembersyf:BusinessAcquisitionInitialValuesMember2024-03-012024-03-010001601712syf:AllyLendingMember2024-04-012024-06-300001601712syf:AllyLendingMember2024-01-012024-06-300001601712syf:PetsBestMembersyf:IndependencePetHoldingsInc.Member2024-03-052024-03-310001601712syf:PetsBestMembersyf:IndependencePetHoldingsInc.Membersyf:SynchronyFinancialMember2024-03-052024-03-310001601712syf:PetsBestMember2024-03-052024-03-310001601712syf:IndependencePetHoldingsInc.Member2024-03-050001601712syf:IndependencePetHoldingsInc.Member2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMember2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMember2023-12-310001601712us-gaap:USStatesAndPoliticalSubdivisionsMember2024-06-300001601712us-gaap:USStatesAndPoliticalSubdivisionsMember2023-12-310001601712us-gaap:ResidentialMortgageBackedSecuritiesMember2024-06-300001601712us-gaap:ResidentialMortgageBackedSecuritiesMember2023-12-310001601712us-gaap:AssetBackedSecuritiesMember2024-06-300001601712us-gaap:AssetBackedSecuritiesMember2023-12-310001601712us-gaap:OtherDebtSecuritiesMember2024-06-300001601712us-gaap:OtherDebtSecuritiesMember2023-12-310001601712us-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:CreditCardReceivablesMember2023-12-310001601712us-gaap:ConsumerLoanMember2024-06-300001601712us-gaap:ConsumerLoanMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMember2023-12-310001601712us-gaap:UnallocatedFinancingReceivablesMember2024-06-300001601712us-gaap:UnallocatedFinancingReceivablesMember2023-12-310001601712syf:FederalReserveDiscountWindowMember2024-06-300001601712syf:FederalReserveDiscountWindowMember2023-12-310001601712us-gaap:CreditCardReceivablesMember2024-03-310001601712us-gaap:CreditCardReceivablesMember2024-04-012024-06-300001601712us-gaap:ConsumerLoanMember2024-03-310001601712us-gaap:ConsumerLoanMember2024-04-012024-06-300001601712us-gaap:CommercialPortfolioSegmentMember2024-03-310001601712us-gaap:CommercialPortfolioSegmentMember2024-04-012024-06-300001601712us-gaap:UnallocatedFinancingReceivablesMember2024-03-310001601712us-gaap:UnallocatedFinancingReceivablesMember2024-04-012024-06-300001601712us-gaap:CreditCardReceivablesMember2023-03-310001601712us-gaap:CreditCardReceivablesMember2023-04-012023-06-300001601712us-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:ConsumerLoanMember2023-03-310001601712us-gaap:ConsumerLoanMember2023-04-012023-06-300001601712us-gaap:ConsumerLoanMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMember2023-03-310001601712us-gaap:CommercialPortfolioSegmentMember2023-04-012023-06-300001601712us-gaap:CommercialPortfolioSegmentMember2023-06-300001601712us-gaap:UnallocatedFinancingReceivablesMember2023-03-310001601712us-gaap:UnallocatedFinancingReceivablesMember2023-04-012023-06-300001601712us-gaap:UnallocatedFinancingReceivablesMember2023-06-300001601712us-gaap:CreditCardReceivablesMember2024-01-012024-06-300001601712us-gaap:ConsumerLoanMember2024-01-012024-06-300001601712us-gaap:CommercialPortfolioSegmentMember2024-01-012024-06-300001601712us-gaap:UnallocatedFinancingReceivablesMember2024-01-012024-06-300001601712us-gaap:CreditCardReceivablesMember2022-12-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:CreditCardReceivablesMember2022-12-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustedBalanceMemberus-gaap:CreditCardReceivablesMember2022-12-310001601712us-gaap:CreditCardReceivablesMember2023-01-012023-06-300001601712us-gaap:ConsumerLoanMember2022-12-310001601712us-gaap:ConsumerLoanMembersrt:CumulativeEffectPeriodOfAdoptionAdjustmentMember2022-12-310001601712us-gaap:ConsumerLoanMembersrt:CumulativeEffectPeriodOfAdoptionAdjustedBalanceMember2022-12-310001601712us-gaap:ConsumerLoanMember2023-01-012023-06-300001601712us-gaap:CommercialPortfolioSegmentMember2022-12-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:CommercialPortfolioSegmentMember2022-12-310001601712us-gaap:CommercialPortfolioSegmentMembersrt:CumulativeEffectPeriodOfAdoptionAdjustedBalanceMember2022-12-310001601712us-gaap:CommercialPortfolioSegmentMember2023-01-012023-06-300001601712us-gaap:UnallocatedFinancingReceivablesMember2022-12-310001601712srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:UnallocatedFinancingReceivablesMember2022-12-310001601712us-gaap:UnallocatedFinancingReceivablesMembersrt:CumulativeEffectPeriodOfAdoptionAdjustedBalanceMember2022-12-310001601712us-gaap:UnallocatedFinancingReceivablesMember2023-01-012023-06-300001601712srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember2022-12-310001601712syf:FinancingReceivables30to89DaysPastDueMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:FinancialAssetPastDueMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:ConsumerLoanMembersyf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetPastDueMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetPastDueMember2024-06-300001601712syf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2024-06-300001601712us-gaap:FinancialAssetPastDueMember2024-06-300001601712syf:FinancialAssetEqualToOrGreaterThan90DaysPastDueAndAccruingMember2024-06-300001601712syf:FinancingReceivables30to89DaysPastDueMemberus-gaap:CreditCardReceivablesMember2023-12-310001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMemberus-gaap:CreditCardReceivablesMember2023-12-310001601712us-gaap:FinancialAssetPastDueMemberus-gaap:CreditCardReceivablesMember2023-12-310001601712us-gaap:ConsumerLoanMembersyf:FinancingReceivables30to89DaysPastDueMember2023-12-310001601712us-gaap:ConsumerLoanMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2023-12-310001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetPastDueMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMembersyf:FinancingReceivables30to89DaysPastDueMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetPastDueMember2023-12-310001601712syf:FinancingReceivables30to89DaysPastDueMember2023-12-310001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2023-12-310001601712us-gaap:FinancialAssetPastDueMember2023-12-310001601712syf:FinancialAssetEqualToOrGreaterThan90DaysPastDueAndAccruingMember2023-12-310001601712syf:SixHundredAndFiftyOneOrHigherMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712syf:FiveHundredAndNinetyOneToSixHundredAndFiftyMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:CreditCardReceivablesMembersyf:FiveHundredAndNinetyOrLessMember2024-06-300001601712syf:SixHundredAndFiftyOneOrHigherMemberus-gaap:CreditCardReceivablesMember2023-12-310001601712syf:FiveHundredAndNinetyOneToSixHundredAndFiftyMemberus-gaap:CreditCardReceivablesMember2023-12-310001601712us-gaap:CreditCardReceivablesMembersyf:FiveHundredAndNinetyOrLessMember2023-12-310001601712syf:SixHundredAndFiftyOneOrHigherMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712syf:FiveHundredAndNinetyOneToSixHundredAndFiftyMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:CreditCardReceivablesMembersyf:FiveHundredAndNinetyOrLessMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:SixHundredAndFiftyOneOrHigherMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:FiveHundredAndNinetyOneToSixHundredAndFiftyMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:FiveHundredAndNinetyOrLessMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:SixHundredAndFiftyOneOrHigherMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMembersyf:FiveHundredAndNinetyOneToSixHundredAndFiftyMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMembersyf:FiveHundredAndNinetyOrLessMember2023-12-310001601712us-gaap:CommercialPortfolioSegmentMembersyf:SixHundredAndFiftyOneOrHigherMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:FiveHundredAndNinetyOneToSixHundredAndFiftyMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:FiveHundredAndNinetyOrLessMember2023-06-300001601712syf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2024-04-012024-06-300001601712syf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2023-04-012023-06-300001601712us-gaap:ConsumerLoanMembersyf:LongTermModificationMember2024-04-012024-06-300001601712us-gaap:ConsumerLoanMembersyf:LongTermModificationMember2023-04-012023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:LongTermModificationMember2024-04-012024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:LongTermModificationMember2023-04-012023-06-300001601712syf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2024-04-012024-06-300001601712syf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2023-04-012023-06-300001601712us-gaap:ConsumerLoanMembersyf:ShortTermModificationMember2024-04-012024-06-300001601712us-gaap:ConsumerLoanMembersyf:ShortTermModificationMember2023-04-012023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:ShortTermModificationMember2024-04-012024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:ShortTermModificationMember2023-04-012023-06-300001601712syf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2024-01-012024-06-300001601712syf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2023-01-012023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:LongTermModificationMember2024-01-012024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:LongTermModificationMember2023-01-012023-06-300001601712syf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2024-01-012024-06-300001601712syf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2023-01-012023-06-300001601712us-gaap:ConsumerLoanMembersyf:ShortTermModificationMember2024-01-012024-06-300001601712us-gaap:ConsumerLoanMembersyf:ShortTermModificationMember2023-01-012023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:ShortTermModificationMember2024-01-012024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:ShortTermModificationMember2023-01-012023-06-300001601712us-gaap:FinancialAssetNotPastDueMembersyf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712syf:LongTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:FinancialAssetPastDueMembersyf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetNotPastDueMembersyf:LongTermModificationMember2024-06-300001601712us-gaap:ConsumerLoanMembersyf:LongTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:LongTermModificationMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetPastDueMembersyf:LongTermModificationMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetNotPastDueMembersyf:LongTermModificationMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:LongTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:LongTermModificationMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetPastDueMembersyf:LongTermModificationMember2024-06-300001601712us-gaap:FinancialAssetNotPastDueMembersyf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712syf:ShortTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:FinancialAssetPastDueMembersyf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetNotPastDueMembersyf:ShortTermModificationMember2024-06-300001601712us-gaap:ConsumerLoanMembersyf:ShortTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:ShortTermModificationMember2024-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetPastDueMembersyf:ShortTermModificationMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetNotPastDueMembersyf:ShortTermModificationMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:ShortTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:ShortTermModificationMember2024-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetPastDueMembersyf:ShortTermModificationMember2024-06-300001601712us-gaap:FinancialAssetNotPastDueMember2024-06-300001601712us-gaap:FinancialAssetNotPastDueMember2024-01-012024-06-300001601712syf:FinancingReceivables30to89DaysPastDueMember2024-01-012024-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2024-01-012024-06-300001601712us-gaap:FinancialAssetPastDueMember2024-01-012024-06-300001601712us-gaap:FinancialAssetNotPastDueMembersyf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712syf:LongTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:FinancialAssetPastDueMembersyf:LongTermModificationMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetNotPastDueMembersyf:LongTermModificationMember2023-06-300001601712us-gaap:ConsumerLoanMembersyf:LongTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2023-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:LongTermModificationMember2023-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetPastDueMembersyf:LongTermModificationMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetNotPastDueMembersyf:LongTermModificationMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:LongTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:LongTermModificationMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetPastDueMembersyf:LongTermModificationMember2023-06-300001601712us-gaap:FinancialAssetNotPastDueMembersyf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712syf:ShortTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:FinancialAssetPastDueMembersyf:ShortTermModificationMemberus-gaap:CreditCardReceivablesMember2023-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetNotPastDueMembersyf:ShortTermModificationMember2023-06-300001601712us-gaap:ConsumerLoanMembersyf:ShortTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2023-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:ShortTermModificationMember2023-06-300001601712us-gaap:ConsumerLoanMemberus-gaap:FinancialAssetPastDueMembersyf:ShortTermModificationMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetNotPastDueMembersyf:ShortTermModificationMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMembersyf:ShortTermModificationMembersyf:FinancingReceivables30to89DaysPastDueMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMembersyf:ShortTermModificationMember2023-06-300001601712us-gaap:CommercialPortfolioSegmentMemberus-gaap:FinancialAssetPastDueMembersyf:ShortTermModificationMember2023-06-300001601712us-gaap:FinancialAssetNotPastDueMember2023-06-300001601712syf:FinancingReceivables30to89DaysPastDueMember2023-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2023-06-300001601712us-gaap:FinancialAssetPastDueMember2023-06-300001601712us-gaap:FinancialAssetNotPastDueMember2023-01-012023-06-300001601712syf:FinancingReceivables30to89DaysPastDueMember2023-01-012023-06-300001601712us-gaap:FinancingReceivablesEqualToGreaterThan90DaysPastDueMember2023-01-012023-06-300001601712us-gaap:FinancialAssetPastDueMember2023-01-012023-06-300001601712syf:InvestmentsFundingCommitmentMember2024-06-300001601712us-gaap:ComputerSoftwareIntangibleAssetMember2024-06-300001601712us-gaap:ComputerSoftwareIntangibleAssetMember2023-12-310001601712us-gaap:OtherIntangibleAssetsMember2024-06-300001601712us-gaap:OtherIntangibleAssetsMember2023-12-310001601712us-gaap:OtherExpenseMembersyf:FiniteLivedIntangibleAssetsExcludingCustomerContractsMember2024-04-012024-06-300001601712us-gaap:OtherExpenseMembersyf:FiniteLivedIntangibleAssetsExcludingCustomerContractsMember2023-04-012023-06-300001601712us-gaap:OtherExpenseMembersyf:FiniteLivedIntangibleAssetsExcludingCustomerContractsMember2024-01-012024-06-300001601712us-gaap:OtherExpenseMembersyf:FiniteLivedIntangibleAssetsExcludingCustomerContractsMember2023-01-012023-06-300001601712syf:ProgramArrangerMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersrt:MinimumMembersyf:FixedSecuritizedBorrowingsMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersyf:FixedSecuritizedBorrowingsMembersrt:MaximumMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersyf:FixedSecuritizedBorrowingsMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersyf:FixedSecuritizedBorrowingsMember2023-12-310001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersrt:MinimumMembersyf:FloatingSecuritizedBorrowingsMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersyf:FloatingSecuritizedBorrowingsMembersrt:MaximumMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersyf:FloatingSecuritizedBorrowingsMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMembersyf:FloatingSecuritizedBorrowingsMember2023-12-310001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMembersrt:MinimumMember2024-06-300001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMembersrt:MaximumMember2024-06-300001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMember2024-06-300001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMember2023-12-310001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMembersrt:MinimumMembersrt:SubsidiariesMember2024-06-300001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMembersrt:SubsidiariesMembersrt:MaximumMember2024-06-300001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMembersrt:SubsidiariesMember2024-06-300001601712us-gaap:SeniorNotesMembersyf:FixedSeniorUnsecuredNotesMembersrt:SubsidiariesMember2023-12-310001601712us-gaap:SeniorNotesMember2024-06-300001601712us-gaap:SeniorNotesMember2023-12-310001601712srt:MinimumMemberus-gaap:SeniorSubordinatedNotesMembersyf:FixedSubordinatedUnsecuredNotesMember2024-06-300001601712us-gaap:SeniorSubordinatedNotesMembersyf:FixedSubordinatedUnsecuredNotesMembersrt:MaximumMember2024-06-300001601712us-gaap:SeniorSubordinatedNotesMembersyf:FixedSubordinatedUnsecuredNotesMember2024-06-300001601712us-gaap:SeniorSubordinatedNotesMembersyf:FixedSubordinatedUnsecuredNotesMember2023-12-310001601712syf:SeniorAndSubordinatedNotesMember2024-06-300001601712syf:SeniorAndSubordinatedNotesMember2023-12-310001601712us-gaap:RevolvingCreditFacilityMemberus-gaap:UnsecuredDebtMember2023-12-310001601712us-gaap:RevolvingCreditFacilityMemberus-gaap:UnsecuredDebtMember2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2024-06-300001601712us-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2024-06-300001601712us-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2024-06-300001601712us-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2024-06-300001601712us-gaap:FairValueInputsLevel1Memberus-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueInputsLevel2Memberus-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueInputsLevel1Memberus-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:FairValueMeasurementsRecurringMember2024-06-300001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:USGovernmentCorporationsAndAgenciesSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2023-12-310001601712us-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2023-12-310001601712us-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2023-12-310001601712us-gaap:FairValueMeasurementsRecurringMemberus-gaap:USStatesAndPoliticalSubdivisionsMember2023-12-310001601712us-gaap:FairValueInputsLevel1Memberus-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueInputsLevel2Memberus-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:ResidentialMortgageBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueInputsLevel1Memberus-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:AssetBackedSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:OtherDebtSecuritiesMemberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueInputsLevel1Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueInputsLevel2Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:FairValueMeasurementsRecurringMember2023-12-310001601712us-gaap:CarryingReportedAmountFairValueDisclosureMember2024-06-300001601712us-gaap:FairValueInputsLevel1Member2024-06-300001601712us-gaap:FairValueInputsLevel2Member2024-06-300001601712us-gaap:FairValueInputsLevel3Member2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:CarryingReportedAmountFairValueDisclosureMember2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:FairValueInputsLevel1Member2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:FairValueInputsLevel2Member2024-06-300001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:FairValueInputsLevel3Member2024-06-300001601712us-gaap:SeniorNotesMemberus-gaap:CarryingReportedAmountFairValueDisclosureMember2024-06-300001601712us-gaap:SeniorNotesMemberus-gaap:FairValueInputsLevel1Member2024-06-300001601712us-gaap:SeniorNotesMemberus-gaap:FairValueInputsLevel2Member2024-06-300001601712us-gaap:SeniorNotesMemberus-gaap:FairValueInputsLevel3Member2024-06-300001601712us-gaap:CarryingReportedAmountFairValueDisclosureMember2023-12-310001601712us-gaap:FairValueInputsLevel1Member2023-12-310001601712us-gaap:FairValueInputsLevel2Member2023-12-310001601712us-gaap:FairValueInputsLevel3Member2023-12-310001601712us-gaap:EstimateOfFairValueFairValueDisclosureMember2023-12-310001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:CarryingReportedAmountFairValueDisclosureMember2023-12-310001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:FairValueInputsLevel1Member2023-12-310001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:FairValueInputsLevel2Member2023-12-310001601712us-gaap:VariableInterestEntityPrimaryBeneficiaryMemberus-gaap:FairValueInputsLevel3Member2023-12-310001601712us-gaap:SeniorNotesMemberus-gaap:CarryingReportedAmountFairValueDisclosureMember2023-12-310001601712us-gaap:SeniorNotesMemberus-gaap:FairValueInputsLevel1Member2023-12-310001601712us-gaap:SeniorNotesMemberus-gaap:FairValueInputsLevel2Member2023-12-310001601712us-gaap:SeniorNotesMemberus-gaap:FairValueInputsLevel3Member2023-12-310001601712syf:BaselIIIMember2024-06-300001601712syf:BaselIIIMember2023-12-310001601712syf:BaselIIIMembersrt:SubsidiariesMember2024-06-300001601712syf:BaselIIIMembersrt:SubsidiariesMember2023-12-310001601712us-gaap:SeriesAPreferredStockMember2024-06-300001601712us-gaap:SeriesAPreferredStockMember2023-12-310001601712us-gaap:SeriesBPreferredStockMember2024-06-300001601712us-gaap:SeriesBPreferredStockMember2023-12-310001601712syf:BrianJ.WenzelSr.Member2024-01-012024-06-300001601712syf:BrianJ.WenzelSr.Member2024-04-012024-06-300001601712syf:BrianJ.WenzelSr.Member2024-06-30

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from         to         
001-36560
(Commission File Number)
synchronylogorgbpositivea02.jpg
SYNCHRONY FINANCIAL
(Exact name of registrant as specified in its charter) 
Delaware 51-0483352
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
777 Long Ridge Road 
Stamford,Connecticut06902
(Address of principal executive offices) (Zip Code)
(Registrant’s telephone number, including area code) -  (203) 585-2400
Securities Registered Pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stock, par value $0.001 per shareSYFNew York Stock Exchange
Depositary Shares Each Representing a 1/40th Interest in a Share of 5.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series ASYFPrANew York Stock Exchange
Depositary Shares Each Representing a 1/40th Interest in a Share of 8.250% Fixed Rate Reset Non-Cumulative Perpetual Preferred Stock, Series BSYFPrBNew York Stock Exchange
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  



Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large Accelerated FilerAccelerated Filer
Non-Accelerated FilerSmaller Reporting Company
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No  
The number of shares of the registrant’s common stock, par value $0.001 per share, outstanding as of July 15, 2024 was 395,226,701.



Synchrony Financial
PART I - FINANCIAL INFORMATIONPage
Item 1. Financial Statements:
PART II - OTHER INFORMATION
Item 6. Exhibits

3


Certain Defined Terms
Except as the context may otherwise require in this report, references to:
“we,” “us,” “our” and the “Company” are to SYNCHRONY FINANCIAL and its subsidiaries;
“Synchrony” are to SYNCHRONY FINANCIAL only;
the “Bank” are to Synchrony Bank (a subsidiary of Synchrony);
the “Board of Directors” or “Board” are to Synchrony's board of directors;
“CECL” are to the impairment model known as the Current Expected Credit Loss model, which is based on expected credit losses; and
“VantageScore” are to a credit score developed by the three major credit reporting agencies which is used as a means of evaluating the likelihood that credit users will pay their obligations.
We provide a range of credit products through programs we have established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which, in our business and in this report, we refer to as our “partners.” The terms of the programs all require cooperative efforts between us and our partners of varying natures and degrees to establish and operate the programs. Our use of the term “partners” to refer to these entities is not intended to, and does not, describe our legal relationship with them, imply that a legal partnership or other relationship exists between the parties or create any legal partnership or other relationship.
Unless otherwise indicated, references to “loan receivables” do not include loan receivables held for sale.
For a description of certain other terms we use, including “active account” and “purchase volume,” see the notes to “Management’s Discussion and AnalysisResults of OperationsOther Financial and Statistical Data” in our Annual Report on Form 10-K for the year ended December 31, 2023 (our “2023 Form 10-K”). There is no standard industry definition for many of these terms, and other companies may define them differently than we do.

“Synchrony” and its logos and other trademarks referred to in this report, including CareCredit®, Quickscreen®, Dual Card™, Synchrony Car Care™ and SyPI™, belong to us. Solely for convenience, we refer to our trademarks in this report without the ™ and ® symbols, but such references are not intended to indicate that we will not assert, to the fullest extent under applicable law, our rights to our trademarks. Other service marks, trademarks and trade names referred to in this report are the property of their respective owners.
On our website at https://investors.synchrony.com, we make available under the "Filings & Regulatory-SEC Filings" menu selection, free of charge, our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to these reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the "Exchange Act") as soon as reasonably practicable after such reports or amendments are electronically filed with, or furnished to, the SEC. The SEC maintains an Internet site at www.sec.gov that contains reports, proxy and information statements, and other information that we file electronically with the SEC.
4


Cautionary Note Regarding Forward-Looking Statements:
Various statements in this Quarterly Report on Form 10-Q may contain “forward-looking statements” as defined in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), which are subject to the “safe harbor” created by those sections. Forward-looking statements may be identified by words such as “expects,” “intends,” “anticipates,” “plans,” “believes,” “seeks,” “targets,” “outlook,” “estimates,” “will,” “should,” “may,” "aim" or words of similar meaning, but these words are not the exclusive means of identifying forward-looking statements.
Forward-looking statements are based on management’s current expectations and assumptions, and are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. As a result, actual results could differ materially from those indicated in these forward-looking statements. Factors that could cause actual results to differ materially include global political, economic, business, competitive, market, regulatory and other factors and risks, such as: the impact of macroeconomic conditions and whether industry trends we have identified develop as anticipated; retaining existing partners and attracting new partners, concentration of our revenue in a small number of partners, and promotion and support of our products by our partners; cyber-attacks or other security incidents or breaches; disruptions in the operations of our and our outsourced partners' computer systems and data centers; the financial performance of our partners; the Consumer Financial Protection Bureau’s ("CFPB") final rule on credit card late fees, including the timing for resolution and outcome of the litigation challenging the final rule, as well as changes to consumer behaviors in response to the final rule, if implemented, and the product, policy and pricing changes that have been or will be implemented to mitigate the impacts of the final rule; the sufficiency of our allowance for credit losses and the accuracy of the assumptions or estimates used in preparing our financial statements, including those related to the CECL accounting guidance; higher borrowing costs and adverse financial market conditions impacting our funding and liquidity, and any reduction in our credit ratings; our ability to grow our deposits in the future; damage to our reputation; our ability to securitize our loan receivables, occurrence of an early amortization of our securitization facilities, loss of the right to service or subservice our securitized loan receivables, and lower payment rates on our securitized loan receivables; changes in market interest rates and the impact of any margin compression; effectiveness of our risk management processes and procedures, reliance on models which may be inaccurate or misinterpreted, and our ability to manage our credit risk; our ability to offset increases in our costs in retailer share arrangements; competition in the consumer finance industry; our concentration in the U.S. consumer credit market; our ability to successfully develop and commercialize new or enhanced products and services; our ability to realize the value of acquisitions, dispositions and strategic investments; reductions in interchange fees; fraudulent activity; failure of third-parties to provide various services that are important to our operations; international risks and compliance and regulatory risks and costs associated with international operations; alleged infringement of intellectual property rights of others and our ability to protect our intellectual property; litigation and regulatory actions; our ability to attract, retain and motivate key officers and employees; tax legislation initiatives or challenges to our tax positions and/or interpretations, and state sales tax rules and regulations; regulation, supervision, examination and enforcement of our business by governmental authorities, the impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) and other legislative and regulatory developments and the impact of the CFPB's regulation of our business, including new requirements and constraints that Synchrony and the Bank will become subject to as a result of having $100 billion or more in total assets; impact of capital adequacy rules and liquidity requirements; restrictions that limit our ability to pay dividends and repurchase our common stock, and restrictions that limit the Bank’s ability to pay dividends to us; regulations relating to privacy, information security and data protection; use of third-party vendors and ongoing third-party business relationships; and failure to comply with anti-money laundering and anti-terrorism financing laws.
For the reasons described above, we caution you against relying on any forward-looking statements, which should also be read in conjunction with the other cautionary statements that are included elsewhere in this report and in our public filings, including under the heading “Risk Factors Relating to Our Business” and “Risk Factors Relating to Regulation” in our 2023 Form 10-K. You should not consider any list of such factors to be an exhaustive statement of all of the risks, uncertainties, or potentially inaccurate assumptions that could cause our current expectations or beliefs to change. Further, any forward-looking statement speaks only as of the date on which it is made, and we undertake no obligation to update or revise any forward-looking statement, including under the heading "Business Trends and Conditions" below, to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events, except as otherwise may be required by law.
5


PART I. FINANCIAL INFORMATION
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and related notes included elsewhere in this quarterly report and in our 2023 Form 10-K. The discussion below contains forward-looking statements that are based upon current expectations and are subject to uncertainty and changes in circumstances. Actual results may differ materially from these expectations. See “Cautionary Note Regarding Forward-Looking Statements.”
Introduction and Business Overview
____________________________________________________________________________________________
We are a premier consumer financial services company delivering one of the industry's most complete, digitally-enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoor, pet and more. We have an established and diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which we refer to as our “partners.” For the three and six months ended June 30, 2024, we financed $46.8 billion and $89.2 billion of purchase volume, respectively, and had 71.0 million and 71.4 million average active accounts, respectively, and at June 30, 2024, we had $102.3 billion of loan receivables.
We offer our credit products primarily through our wholly-owned subsidiary, the Bank. In addition, through the Bank, we offer, directly to retail, affinity relationships and commercial customers, a range of deposit products insured by the Federal Deposit Insurance Corporation (“FDIC”), including certificates of deposit, individual retirement accounts (“IRAs”), money market accounts, savings accounts and sweep and affinity deposits. We also take deposits at the Bank through third-party securities brokerage firms that offer our FDIC-insured deposit products to their customers. We have significantly expanded our online direct banking operations in recent years and our deposit base has continued to serve as a source of stable and diversified low cost funding for our credit activities. At June 30, 2024, we had $83.1 billion in deposits, which represented 84% of our total funding sources.
Our Sales Platforms
_________________________________________________________________
We conduct our operations through a single business segment. Profitability and expenses, including funding costs, credit losses and operating expenses, are managed for the business as a whole. Substantially all of our revenue activities are within the United States. We primarily manage our credit products through five sales platforms (Home & Auto, Digital, Diversified & Value, Health & Wellness and Lifestyle). Those platforms are organized by the types of partners we work with, and are measured on interest and fees on loans, loan receivables, active accounts and other sales metrics.
6


Platformpies.jpg
Home & Auto
Our Home & Auto sales platform provides comprehensive payments and financing solutions with integrated in-store and digital experiences through a broad network of partners and merchants providing home and automotive merchandise and services, as well as our Synchrony Car Care network and Synchrony HOME credit card offering. Our Home & Auto sales platform partners include a wide range of key retailers in the home improvement, furniture, bedding, flooring, appliance and electronics industry, such as Ashley HomeStores LTD, Floor & Decor, Lowe's, and Mattress Firm, as well as automotive merchandise and services, such as Chevron and Discount Tire. In addition, we also have program agreements with manufacturers, buying groups and industry associations, such as Generac, Nationwide Marketing Group and the Home Furnishings Association.
Digital
Our Digital sales platform provides comprehensive payments and financing solutions with integrated digital experiences through partners and merchants who primarily engage with their consumers through digital channels. Our Digital sales platform includes key partners delivering digital payment solutions, such as PayPal, including our Venmo program, online marketplaces, such as Amazon and eBay, and digital-first brands and merchants, such as Verizon, the Qurate brands, and Fanatics.
Diversified & Value
Our Diversified & Value sales platform provides comprehensive payments and financing solutions with integrated in-store and digital experiences through large retail partners who deliver everyday value to consumers shopping for daily needs or important life moments. Our Diversified & Value sales platform is comprised of five large retail partners: Belk, Fleet Farm, JCPenney, Sam's Club and TJX Companies, Inc.
Health & Wellness
Our Health & Wellness sales platform provides comprehensive healthcare payments and financing solutions, through a network of providers and health systems, for those seeking health and wellness care for themselves, their families and their pets, and includes our CareCredit brand, as well as partners such as Walgreens.
7


Lifestyle
Lifestyle provides comprehensive payments and financing solutions with integrated in-store and digital experiences through partners and merchants who offer merchandise in power sports, outdoor power equipment, and other industries such as sporting goods, apparel, jewelry and music. Our Lifestyle sales platform partners include a wide range of key retailers in the apparel, specialty retail, outdoor, music and luxury industry, such as American Eagle, Dick's Sporting Goods, Guitar Center, Kawasaki, Pandora, Polaris, Suzuki and Sweetwater.
Corp, Other
Corp, Other includes activity and balances related to certain program agreements with retail partners and merchants that will not be renewed beyond their current expiration date and certain programs that were previously terminated, which are not managed within the five sales platforms discussed above. Corp, Other also includes amounts related to changes in the fair value of equity investments and realized gains or losses associated with the sale of businesses and investments.

8


Our Credit Products
____________________________________________________________________________________________
Through our sales platforms, we offer three principal types of credit products: credit cards, commercial credit products and consumer installment loans. We also offer our Payment Security program, which is a debt cancellation product.
The following table sets forth each credit product by type and indicates the percentage of our total loan receivables that are under standard terms only or pursuant to a promotional financing offer at June 30, 2024.
Promotional Offer
Credit ProductStandard Terms OnlyDeferred InterestOther PromotionalTotal
Credit cards59.1 %18.3 %14.6 %92.0 %
Commercial credit products1.9 — 0.1 2.0 
Consumer installment loans— 0.2 5.7 5.9 
Other0.1 — — 0.1 
Total61.1 %18.5 %20.4 %100.0 %
Credit Cards
We offer the following principal types of credit cards:
Private Label Credit Cards. Private label credit cards are partner-branded credit cards (e.g., Lowe’s or Amazon) or program-branded credit cards (e.g., Synchrony Car Care or CareCredit) that are used primarily for the purchase of goods and services from the partner or within the program network. In addition, in some cases, cardholders may be permitted to access their credit card accounts for cash advances. Credit under our private label credit cards typically is extended either on standard terms only or pursuant to a promotional financing offer.
Dual Cards and General Purpose Co-Branded Cards. Our patented Dual Cards are credit cards that function as private label credit cards when used to purchase goods and services from our partners, and as general purpose credit cards when used to make purchases from other retailers wherever cards from those card networks are accepted or for cash advance transactions. We also offer general purpose co-branded credit cards that do not function as private label credit cards, as well as a Synchrony-branded general purpose credit card. Dual Cards and general purpose co-branded credit cards are offered across all of our sales platforms and credit is typically extended on standard terms only. We offer either Dual Cards or general purpose co-branded credit cards through over 15 of our large partners, of which the majority are Dual Cards, as well as our CareCredit Dual Card. Consumer Dual Cards and Co-Branded cards totaled 26% of our total loan receivables portfolio at June 30, 2024.
Commercial Credit Products
We offer private label cards and Dual Cards for commercial customers that are similar to our consumer offerings. We also offer a commercial pay-in-full accounts receivable product to a wide range of business customers.
Installment Loans
We originate secured installment loans to consumers (and a limited number of commercial customers) in the United States, primarily for power products in our Outdoor market (motorcycles, ATVs and lawn and garden). We also offer unsecured installment loans primarily in our Home and Auto and Health and Wellness sales platforms and through our various other installment products, such as our Synchrony Pay Later solutions, including pay monthly and pay in 4 products, for short-term loans. Installment loans are closed-end credit accounts where the customer pays down the outstanding balance in installments. Installment loans are generally assessed periodic finance charges using fixed interest rates. Installment loans at June 30, 2024 include loan receivables related to Ally Financial Inc.'s point of sale financing business, ("Ally Lending") that was acquired in March 2024.
9


Business Trends and Conditions
____________________________________________________________________________________________
We believe our business and results of operations will be impacted in the future by various trends and conditions. For a discussion of certain trends and conditions, see “Management's Discussion and Analysis of Financial Condition and Results of Operations—Business Trends and Conditions” in our 2023 Form 10-K. For a discussion of how certain trends and conditions impacted the three and six months ended June 30, 2024, see “—Results of Operations.
CFPB final rule on credit card late fees.
On March 5, 2024, the CFPB released a final rule amending its regulations that implement the Truth in Lending Act to, among other things, lower the safe harbor dollar amount for credit card late fees from the prior $30 (adjusted to $41 for each subsequent late payment within the next six billing cycles) to $8 and to eliminate the automatic annual inflation adjustment to such safe harbor dollar amount. The final rule, when effective, will result in a significant reduction in our interest and fees on loan receivables. Industry organizations have challenged the final rule in court, and the ultimate outcome of such challenge, including the impact on the final rule, is uncertain. The final rule had an original effective date of May 14, 2024; however, on May 10, 2024, the United States District Court for the Northern District of Texas granted an injunction and stay of the final rule, and the injunction granted remains in effect.
In response to the final rule, we have begun to implement a number of product, policy and pricing changes to adjust for the significant reduction in our late fee income. In addition, the combined net effects of the final rule and our mitigating strategies would result in a decrease in payments to partners pursuant to our retailer share arrangements.
While we continue to believe that the strategies we have identified and started to implement will fully offset the decline in late fee income over time, it will take time for such product, policy and pricing changes to offset the reduction in the late fees. Therefore we expect the final rule, if effective in 2024, will have an adverse effect on our results of operations in 2024. The magnitude of these effects in 2024 remain uncertain due to the pending litigation discussed above, which has resulted in a delay in the final rule’s effective date. In addition, the effects of the final rule are also subject to other factors that could increase the adverse effects to our results of operations, including our ability to successfully implement the product, policy and pricing changes we have identified, as well as any potential changes in consumer behavior in response to these changes or the final rule itself.
For a discussion of risks related to a CFPB final late fee rule, please see “—Risk Factors Relating to our Business—The CFPB’s proposed rule on credit card late fees, if adopted, would materially adversely affect our business and results of operations”, in our 2023 Form 10-K.
Growth in loan receivables and interest income.
During the three months ended June 30, 2024, we experienced a decrease in purchase volume of 0.9% primarily driven by lower consumer spending and the impacts from credit actions we have taken across our portfolio where we have seen indications of higher probability of default. We expect these same factors to now result in flat or a low single digit decrease in purchase volume for the second half of 2024. As a result, while we still anticipate loan receivables to increase for the remainder of 2024, we expect the rate of growth to moderate.
All of the factors discussed above and in our 2023 Form 10-K, such as customer payment behavior and the CFPB final rule on credit card late fees, will continue to have an effect on our loan receivables and interest income. For additional discussion of those factors, please see “Management's Discussion and Analysis of Financial Condition and Results of Operations—Business Trends and Conditions-CFPB final rule on credit card late fees" and "—Growth in loan receivables and interest income” in our 2023 Form 10-K.


10


Seasonality
____________________________________________________________________________________________
We experience fluctuations in transaction volumes and the level of loan receivables as a result of higher seasonal consumer spending and payment patterns that typically result in an increase of loan receivables from August through a peak in late December, with reductions in loan receivables typically occurring over the first and second quarters of the following year as customers pay their balances down.
The seasonal impact to transaction volumes and the loan receivables balance typically results in fluctuations in our results of operations, delinquency metrics and the allowance for credit losses as a percentage of total loan receivables between quarterly periods.
In addition to the seasonal variance in loan receivables discussed above, we also typically experience a seasonal increase in delinquency rates and delinquent loan receivables balances during the third and fourth quarters of each year due to lower customer payment rates, resulting in higher net charge-off rates in the first and second quarters. Our delinquency rates and delinquent loan receivables balances typically decrease during the subsequent first and second quarters as customers begin to pay down their loan balances and return to current status, resulting in lower net charge-off rates in the third and fourth quarters. Because customers who were delinquent during the fourth quarter of a calendar year have a higher probability of returning to current status when compared to customers who are delinquent at the end of each of our interim reporting periods, we expect that a higher proportion of delinquent accounts outstanding at an interim period end will result in charge-offs, as compared to delinquent accounts outstanding at a year end. Consistent with this historical experience, we generally experience a higher allowance for credit losses as a percentage of total loan receivables at the end of an interim period, as compared to the end of a calendar year. In addition, even in instances of improving credit metrics such as declining past due amounts, we may experience an increase in our allowance for credit losses at an interim period end compared to the prior year end, reflecting these same seasonal trends.
However, in addition to these seasonal trends, the elevated customer payment behavior we have experienced in recent years and more recently the subsequent moderation from these elevated levels, has also significantly impacted our key financial metrics and the fluctuations experienced between quarterly periods. The effects from these changes in customer payment behavior have resulted in either partial, or in some instances full, offset to the impact from the ongoing seasonal trends discussed above.
11


Results of Operations
____________________________________________________________________________________________
Highlights for the Three and Six Months Ended June 30, 2024
Below are highlights of our performance for the three and six months ended June 30, 2024 compared to the three and six months ended June 30, 2023, as applicable, except as otherwise noted.
Net earnings increased to $643 million from $569 million and to $1.9 billion from $1.2 billion for the three and six months ended June 30, 2024. The increase in the three months ended June 30, 2024 was primarily driven by higher net interest income and lower retailer share arrangements, partially offset by an increase in provision for credit losses. The increase in the six months ended June 30, 2024 was primarily driven by the after-tax gain on sale related to Pets Best of $802 million, as well as the same trends experienced in the three months ended June 30, 2024.
Loan receivables increased 7.9% to $102.3 billion at June 30, 2024 compared to $94.8 billion at June 30, 2023, primarily driven by lower customer payment rates and the completion of the Ally Lending acquisition.
Net interest income increased 6.9% to $4.4 billion and 7.8% to $8.8 billion for the three and six months ended June 30, 2024, respectively. Interest and fees on loans increased 10.2% and 12.4% for the three and six months ended June 30, 2024, respectively, primarily driven by growth in average loan receivables and higher benchmark rates. For the three and six months ended June 30, 2024, interest expense increased 30.6% and 43.0%, respectively, due to higher benchmark rates and higher interest-bearing liabilities.
Retailer share arrangements decreased 8.7% to $810 million and 12.7% to $1.6 billion for the three and six months ended June 30, 2024, respectively, primarily due to higher net charge-offs, partially offset by higher net interest income.
Over-30 day loan delinquencies as a percentage of period-end loan receivables increased 63 basis points to 4.47% at June 30, 2024 compared to June 30, 2023. The net charge-off rate increased 167 basis points to 6.42% and increased 175 basis points to 6.37% for the three and six months ended June 30, 2024, respectively.
Provision for credit losses increased by $308 million, or 22.3%, and $902 million, or 33.7%, for the three and six months ended June 30, 2024, respectively, primarily driven by higher net charge-offs, partially offset by lower reserve builds. The reserve build in the six months ended June 30, 2024 included $180 million related to the Ally Lending acquisition. Our allowance coverage ratio (allowance for credit losses as a percentage of period-end loan receivables) increased to 10.74% at June 30, 2024, as compared to 10.34% at June 30, 2023.
Other income increased by $56 million to $117 million, and by $1.1 billion to $1.3 billion for the three and six months ended June 30, 2024, respectively. The increase in the three months ended June 30, 2024 was primarily driven by a gain of $51 million related to an exchange of Visa Class B-1 common stock as well as the initial impact of our product, pricing and policy change related fees, partially offset by the impact of the Pets Best disposition. The increase in the six months ended June 30, 2024 was primarily driven by the gain on sale related to the Pets Best disposition.
Other expense increased by $8 million, or 0.7%, and $95 million, or 4.2%, for the three and six months ended June 30, 2024, respectively. The increase in the three months ended June 30, 2024 was primarily driven by technology investments, preparatory expenses related to the late fee rule change and servicing costs related to the newly acquired business, partially offset by lower operational losses and cost discipline resulting in lower employee and marketing costs. The increase for the six months ended June 30, 2024 was primarily driven by these same factors, other than employee costs which increased primarily attributable to an increase in headcount driven by growth.
At June 30, 2024, deposits represented 84% of our total funding sources. Total deposits increased by 2.4% to $83.1 billion at June 30, 2024, compared to December 31, 2023.
12


During the six months ended June 30, 2024, we declared and paid cash dividends totaling $30 million on our Series A 5.625% fixed rate non-cumulative perpetual preferred stock and our Series B 8.250% fixed rate reset non-cumulative perpetual preferred stock.
During the six months ended June 30, 2024, we repurchased $600 million of our outstanding common stock, and declared and paid cash dividends of $0.50 per share, or $202 million in the aggregate. In April 2024, the Board of Directors approved an incremental share repurchase program of up to $1.0 billion, through June 30, 2025, and maintained the quarterly dividend at its current amount of $0.25 per common share. At June 30, 2024 we had a total share repurchase authorization of $1.0 billion remaining. For more information, see “Capital—Dividend and Share Repurchases.”
In March 2024, we sold our wholly-owned subsidiary, Pets Best, for consideration comprising a combination of cash and an equity interest in Independence Pet Holdings, Inc. The sale resulted in the recognition of a gain on sale of $1.1 billion, or $802 million net of tax.
In March 2024, we acquired Ally Lending for cash consideration of $2.0 billion. The assets and liabilities of Ally Lending primarily included loan receivables with an unpaid principal balance of $2.2 billion. See Note 3. Acquisitions and Dispositions to our condensed consolidated financial statements for additional information.
2024 Partner Agreements
During the six months ended June 30, 2024, we continued to expand and diversify our portfolio with the addition or renewal of more than 40 partners, which included the following:
In our Home & Auto sales platform, we announced our new partnerships with Bel Furniture and The Carpet Guys and extended our program agreements with Associated Materials, BrandsMart and Jerome's Furniture Warehouse.
In our Digital sales platform, we announced our new partnership with Virgin Red and extended our program agreement with Verizon.
In our Health & Wellness sales platform, we expanded our network through our new partnership with Lakefield Veterinary Group and LaserAway and extended our program agreements with Bosley, Innovetive and SCI.
In our Lifestyle sales platform, we announced our new partnership with BRP and extended our program agreement with EC Barton.
We added two new strategic technology partnerships with Adit Practice Management Software and ServiceTitan, both of which expand access for customers to our suite of credit products.
We entered into a relationship with Atlanticus Holdings Corporation to deliver a preferred second look financing solution for private label credit cards and installment loan products across our business.
13


Summary Earnings
The following table sets forth our results of operations for the periods indicated.
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Interest income$5,582 $5,021 $11,150 $9,807 
Interest expense1,177 901 2,340 1,636 
Net interest income4,405 4,120 8,810 8,171 
Retailer share arrangements(810)(887)(1,574)(1,804)
Provision for credit losses1,691 1,383 3,575 2,673 
Net interest income, after retailer share arrangements and provision for credit losses1,904 1,850 3,661 3,694 
Other income117 61 1,274 126 
Other expense1,177 1,169 2,383 2,288 
Earnings before provision for income taxes844 742 2,552 1,532 
Provision for income taxes201 173 616 362 
Net earnings$643 $569 $1,936 $1,170 
Net earnings available to common stockholders$624 $559 $1,906 $1,149 
14


Other Financial and Statistical Data
The following table sets forth certain other financial and statistical data for the periods indicated.    
At and for theAt and for the
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Financial Position Data (Average):
Loan receivables, including held for sale$101,478 $92,489 $101,218 $91,656 
Total assets$119,864 $108,401 $119,450 $107,128 
Deposits$83,145 $75,232 $83,067 $73,936 
Borrowings$15,976 $14,570 $15,994 $14,620 
Total equity$15,522 $13,435 $15,067 $13,425 
Selected Performance Metrics:
Purchase volume(1)(2)
$46,846 $47,276 $89,233 $88,833 
Home & Auto$12,496 $12,853 $23,008 $23,716 
Digital$13,403 $13,472 $26,031 $25,733 
Diversified & Value$15,333 $15,356 $29,356 $28,795 
Health & Wellness$4,089 $4,015 $8,069 $7,705 
Lifestyle$1,525 $1,580 $2,769 $2,882 
Corp, Other$— $— $— $
Average active accounts (in thousands)(2)(3)
70,974 69,517 71,402 69,637 
Net interest margin(4)
14.46 %14.94 %14.50 %15.08 %
Net charge-offs$1,621 $1,096 $3,206 $2,102 
Net charge-offs as a % of average loan receivables, including held for sale6.42 %4.75 %6.37 %4.62 %
Allowance coverage ratio(5)
10.74 %10.34 %10.74 %10.34 %
Return on assets(6)
2.2 %2.1 %3.3 %2.2 %
Return on equity(7)
16.7 %17.0 %25.8 %17.6 %
Equity to assets(8)
12.95 %12.39 %12.61 %12.53 %
Other expense as a % of average loan receivables, including held for sale4.66 %5.07 %4.73 %5.03 %
Efficiency ratio(9)
31.7 %35.5 %28.0 %35.2 %
Effective income tax rate23.8 %23.3 %24.1 %23.6 %
Selected Period-End Data:
Loan receivables$102,284 $94,801 $102,284 $94,801 
Allowance for credit losses$10,982 $9,804 $10,982 $9,804 
30+ days past due as a % of period-end loan receivables(10)
4.47 %3.84 %4.47 %3.84 %
90+ days past due as a % of period-end loan receivables(10)
2.19 %1.77 %2.19 %1.77 %
Total active accounts (in thousands)(3)
70,991 70,269 70,991 70,269 
    ______________________
(1)Purchase volume, or net credit sales, represents the aggregate amount of charges incurred on credit cards or other credit product accounts less returns during the period.
(2)Includes activity and accounts associated with loan receivables held for sale.
(3)Active accounts represent credit card or installment loan accounts on which there has been a purchase, payment or outstanding balance in the current month.    
(4)Net interest margin represents net interest income divided by average interest-earning assets.
(5)Allowance coverage ratio represents allowance for credit losses divided by total period-end loan receivables.
(6)Return on assets represents net earnings as a percentage of average total assets.
(7)Return on equity represents net earnings as a percentage of average total equity.
(8)Equity to assets represents average total equity as a percentage of average total assets.
(9)Efficiency ratio represents (i) other expense, divided by (ii) sum of net interest income, plus other income, less retailer share arrangements.
(10)Based on customer statement-end balances extrapolated to the respective period-end date.
15


Average Balance Sheet
The following tables set forth information for the periods indicated regarding average balance sheet data, which are used in the discussion of interest income, interest expense and net interest income that follows.
 20242023
Three months ended June 30 ($ in millions)Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate(1)
Average
Balance
Interest
Income/
Expense
Average
Yield /
Rate(1)
Assets
Interest-earning assets:
Interest-earning cash and equivalents(2)
$18,337 $249 5.46 %$14,198 $178 5.03 %
Securities available for sale2,731 32 4.71 %3,948 31 3.15 %
Loan receivables, including held for sale(3):
Credit cards93,267 5,013 21.62 %87,199 4,679 21.52 %
Consumer installment loans6,085 243 16.06 %3,359 94 11.22 %
Commercial credit products2,001 43 8.64 %1,808 36 7.99 %
Other125 6.44 %123 9.78 %
Total loan receivables, including held for sale101,478 5,301 21.01 %92,489 4,812 20.87 %
Total interest-earning assets122,546 5,582 18.32 %110,635 5,021 18.20 %
Non-interest-earning assets:
Cash and due from banks887 976 
Allowance for credit losses(10,878)(9,540)
Other assets7,309 6,330 
Total non-interest-earning assets(2,682)(2,234)
Total assets$119,864 $108,401 
Liabilities
Interest-bearing liabilities:
Interest-bearing deposit accounts$82,749 $967 4.70 %$74,812 $717 3.84 %
Borrowings of consolidated securitization entities7,858 110 5.63 %5,863 78 5.34 %
Senior and subordinated unsecured notes8,118 100 4.95 %8,707 106 4.88 %
Total interest-bearing liabilities98,725 1,177 4.80 %89,382 901 4.04 %
Non-interest-bearing liabilities:
Non-interest-bearing deposit accounts396 420 
Other liabilities5,221 5,164 
Total non-interest-bearing liabilities5,617 5,584 
Total liabilities104,342 94,966 
Equity
Total equity15,522 13,435 
Total liabilities and equity$119,864 $108,401 
Interest rate spread(4)
13.53 %14.16 %
Net interest income$4,405 $4,120 
Net interest margin(5)
14.46 %14.94 %
16


 20242023
Six months ended June 30 ($ in millions)Average
Balance
Interest
Income /
Expense
Average
Yield /
Rate(1)
Average
Balance
Interest
Income/
Expense
Average
Yield /
Rate(1)
Assets
Interest-earning assets:
Interest-earning cash and equivalents(2)
$17,871 $485 5.46 %$13,287 $318 4.83 %
Securities available for sale3,082 71 4.63 %4,358 61 2.82 %
Loan receivables, including held for sale(3):
Credit cards93,743 10,109 21.69 %86,555 9,176 21.38 %
Consumer installment loans5,409 392 14.57 %3,232 177 11.04 %
Commercial credit products1,939 88 9.13 %1,753 70 8.05 %
Other127 7.92 %116 8.69 %
Total loan receivables, including held for sale101,218 10,594 21.05 %91,656 9,428 20.74 %
Total interest-earning assets122,171 11,150 18.35 %109,301 9,807 18.09 %
Non-interest-earning assets:
Cash and due from banks915 1,000 
Allowance for credit losses(10,777)(9,402)
Other assets7,141 6,229 
Total non-interest-earning assets(2,721)(2,173)
Total assets$119,450 $107,128 
Liabilities
Interest-bearing liabilities:
Interest-bearing deposit accounts$82,674 $1,921 4.67 %$73,521 $1,274 3.49 %
Borrowings of consolidated securitization entities7,620 215 5.67 %6,045 155 5.17 %
Senior and subordinated unsecured notes8,374 204 4.90 %8,575 207 4.87 %
Total interest-bearing liabilities98,668 2,340 4.77 %88,141 1,636 3.74 %
Non-interest-bearing liabilities:
Non-interest-bearing deposit accounts393 415 
Other liabilities5,322 5,147 
Total non-interest-bearing liabilities5,715 5,562 
Total liabilities104,383 93,703 
Equity
Total equity15,067 13,425 
Total liabilities and equity$119,450 $107,128 
Interest rate spread(4)
13.58 %14.35 %
Net interest income$8,810 $8,171 
Net interest margin(5)
14.50 %15.08 %
________________________________________
(1)Average yields/rates are based on total interest income/expense over average balances.
(2)Includes average restricted cash balances of $61 million and $472 million for the three months ended June 30, 2024 and 2023, respectively, and $85 million and $412 million for the six months ended June 30, 2024 and 2023, respectively.
(3)Interest income on loan receivables includes fees on loans, which primarily consist of late fees on our credit products, of $609 million and $644 million for the three months ended June 30, 2024 and 2023, respectively, and $1.3 billion for both the six months ended June 30, 2024 and 2023, respectively.
(4)Interest rate spread represents the difference between the yield on total interest-earning assets and the rate on total interest-bearing liabilities.
(5)Net interest margin represents net interest income divided by average total interest-earning assets.
17


For a summary description of the composition of our key line items included in our Statements of Earnings, see Management's Discussion and Analysis of Financial Condition and Results of Operations in our 2023 Form 10-K.
Interest Income
Interest income increased by $561 million, or 11.2%, and $1.3 billion, or 13.7%, for the three and six months ended June 30, 2024, respectively, primarily driven by increases in interest and fees on loans of 10.2% and 12.4%, respectively. The increases in the three and six months ended June 30, 2024 in interest and fees on loans were primarily driven by growth in average loan receivables, lower customer payment rates and higher benchmark rates.
Average interest-earning assets
Three months ended June 30 ($ in millions)2024%2023%
Loan receivables, including held for sale$101,478 82.8 %$92,489 83.6 %
Liquidity portfolio and other21,068 17.2 %18,146 16.4 %
Total average interest-earning assets$122,546 100.0 %$110,635 100.0 %
Six months ended June 30 ($ in millions)2024%2023%
Loan receivables, including held for sale$101,218 82.8 %$91,656 83.9 %
Liquidity portfolio and other20,953 17.2 %17,645 16.1 %
Total average interest-earning assets$122,171 100.0 %$109,301 100.0 %
Average loan receivables, including held for sale, increased 9.7% and 10.4% for the three and six months ended June 30, 2024, respectively, primarily driven by lower customer payment rates. Purchase volume decreased by 0.9% for the three months ended June 30, 2024 reflecting lower consumer spend as well as the impact of credit actions. Purchase volume increased 0.5% for the six months ended June 30, 2024 reflecting growth in average active accounts and the impact of the Ally Lending acquisition, partially offset by lower consumer spend and the impact of credit actions.
Yield on average interest-earning assets
The yield on average interest-earning assets increased for the three and six months ended June 30, 2024 primarily due to increases in the yield on average loan receivables. The increases in loan receivable yield were 14 basis points to 21.01% and 31 basis points to 21.05% for the three and six months ended June 30, 2024, respectively.
Interest Expense
Interest expense increased by $276 million to $1.2 billion, and $704 million to $2.3 billion, for the three and six months ended June 30, 2024, respectively, due to higher benchmark rates and higher interest-bearing liabilities. Our cost of funds increased to 4.80% and 4.77% for the three and six months ended June 30, 2024, respectively, compared to 4.04% and 3.74% for the three and six months ended June 30, 2023, respectively.
Average interest-bearing liabilities
Three months ended June 30 ($ in millions)2024%2023%
Interest-bearing deposit accounts$82,749 83.8 %$74,812 83.7 %
Borrowings of consolidated securitization entities7,858 8.0 %5,863 6.6 %
Senior and subordinated unsecured notes8,118 8.2 %8,707 9.7 %
Total average interest-bearing liabilities$98,725 100.0 %$89,382 100.0 %
18


Six months ended June 30 ($ in millions)2024%2023%
Interest-bearing deposit accounts$82,674 83.8 %$73,521 83.4 %
Borrowings of consolidated securitization entities7,620 7.7 %6,045 6.9 %
Senior and subordinated unsecured notes8,374 8.5 %8,575 9.7 %
Total average interest-bearing liabilities$98,668 100.0 %$88,141 100.0 %
Net Interest Income
Net interest income increased by $285 million, or 6.9%, and $639 million, or 7.8%, for the three and six months ended June 30, 2024, respectively, resulting from the changes in interest income and interest expense discussed above.
Retailer Share Arrangements
Retailer share arrangements decreased by $77 million, or 8.7%, and $230 million, or 12.7%, for the three and six months ended June 30, 2024, respectively, primarily due to higher net charge-offs, partially offset by higher net interest income.
Provision for Credit Losses
Provision for credit losses increased by $308 million, or 22.3%, and $902 million, or 33.7%, for the three and six months ended June 30, 2024, respectively, primarily driven by higher net charge-offs, partially offset by lower reserve builds in the current year. The reserve build in the six months ended June 30, 2024 included $180 million related to the Ally Lending acquisition.
Other Income
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Interchange revenue$263 $262 $504 $494 
Protection product revenue 125 125 266 240 
Loyalty programs(346)(345)(665)(643)
Other75 19 1,169 35 
Total other income$117 $61 $1,274 $126 
Other income increased by $56 million to $117 million, and $1.1 billion to $1.3 billion, for the three and six months ended June 30, 2024, respectively. During the three months ended June 30, 2024, we participated in the Visa exchange offer, which included the exchange of Visa Class B-1 common stock for Visa Class C common stock, which was recorded at fair value. The increase in other income for the three months ended June 30, 2024 was driven primarily by a gain of $51 million related to the exchange of Visa Class B-1 common stock and the initial impact of our product, pricing and policy change related fees, partially offset by lower commission fees following the Pets Best disposition.
The increase for the six months ended June 30, 2024 was primarily driven by the gain on sale related to the Pets Best disposition. The pre-tax gain amount of $1.1 billion is included within the Other component of Other Income in our Condensed Consolidated Statements of Earnings for the six months ended June 30, 2024.
19


Other Expense
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Employee costs$434 $451 $930 $902 
Professional fees236 209 456 395 
Marketing and business development129 133 254 264 
Information processing207 179 393 345 
Other171 197 350 382 
Total other expense$1,177 $1,169 $2,383 $2,288 
Other expense increased by $8 million, or 0.7% and by $95 million, or 4.2%, for the three and six months ended June 30, 2024, respectively.
The increase in the three months ended June 30, 2024 was primarily driven by technology investments, preparatory expenses related to the late fee rule change and servicing costs related to the newly acquired business, partially offset by lower operational losses and cost discipline resulting in lower employee and marketing costs.
The increase in the six months ended June 30, 2024 was primarily driven by the same factors for the three months ended June 30, 2024, other than employee costs, which increased for the six months ended June 30, 2024 primarily attributable to an increase in headcount driven by growth.
Provision for Income Taxes
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Effective tax rate23.8 %23.3 %24.1 %23.6 %
Provision for income taxes$201 $173 $616 $362 
The effective tax rate for the three months ended June 30, 2024 increased compared to the same period in the prior year primarily due to the impact of research and development credits recorded in the prior period. The effective tax rate for the six months ended June 30, 2024 increased compared to the same period in the prior year primarily due to an increase in state tax expense in the current period related to the Pets Best disposition. For both periods presented, the effective tax rate differs from the applicable U.S. federal statutory tax rate primarily due to state income taxes.

20


Platform Analysis
As discussed above under “—Our Sales Platforms,” we offer our credit products primarily through five sales platforms (Home & Auto, Digital, Diversified & Value, Health & Wellness and Lifestyle), which management measures based on their revenue-generating activities. The following is a discussion of certain supplemental information for the three and six months ended June 30, 2024, for each of our five sales platforms and Corp, Other.
Home & Auto
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Purchase volume$12,496 $12,853 $23,008 $23,716 
Period-end loan receivables$32,822 $30,926 $32,822 $30,926 
Average loan receivables, including held for sale$32,592 $30,210 $32,228 $29,951 
Average active accounts (in thousands)19,335 18,935 19,176 18,769 
Interest and fees on loans$1,419 $1,275 $2,801 $2,500 
Other income$38 $27 $71 $52 
Home & Auto interest and fees on loans increased by $144 million, or 11.3%, and increased by $301 million, or 12.0%, for the three and six months ended June 30, 2024, respectively, primarily driven by higher average loan receivables and higher benchmark rates. The increase in average loan receivables for both periods primarily reflects the completion of the Ally Lending acquisition as well as the impact of lower customer payment rates. Purchase volume decreased 2.8% and 3.0% for the three and six months ended June 30, 2024, as growth in Home Specialty and the impact of the Ally Lending acquisition were more than offset by a combination of lower consumer traffic, fewer large ticket purchases and the impact of credit actions.
Digital
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Purchase volume$13,403 $13,472 $26,031 $25,733 
Period-end loan receivables$27,704 $25,758 $27,704 $25,758 
Average loan receivables, including held for sale$27,542 $25,189 $27,812 $25,086 
Average active accounts (in thousands)20,920 20,559 21,142 20,570 
Interest and fees on loans$1,544 $1,422 $3,111 $2,785 
Other income$— $(2)$$(1)
Digital interest and fees on loans increased by $122 million, or 8.6%, and $326 million, or 11.7%, for the three and six months ended June 30, 2024, respectively, primarily driven by growth in average loan receivables, lower payment rates and higher benchmark rates. Purchase volume decreased by 0.5% for the three months ended June 30, 2024 as continued customer engagement through growth in average active accounts was more than offset by lower consumer spend per account and the impact of credit actions. Purchase volume increased by 1.2% for the six months ended June 30, 2024, primarily reflecting continued customer engagement through growth in average active accounts. Average active accounts increased 1.8% and 2.8%, for the three and six months ended June 30, 2024, respectively.
21


Diversified & Value
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Purchase volume$15,333 $15,356 $29,356 $28,795 
Period-end loan receivables$19,516 $18,329 $19,516 $18,329 
Average loan receivables, including held for sale$19,360 $17,935 $19,477 $17,825 
Average active accounts (in thousands)20,253 20,346 20,691 20,652 
Interest and fees on loans$1,165 $1,091 $2,379 $2,161 
Other income$(22)$(21)$(39)$(35)
Diversified & Value interest and fees on loans increased by $74 million, or 6.8%, and $218 million, or 10.1%, for the three and six months ended June 30, 2024, respectively, primarily driven by growth in average loan receivables, lower payment rates and higher benchmark rates. Purchase volume was flat for the three months ended June 30, 2024 as growth in out-of-partner spend was offset by the impact of credit actions. Purchase volume increased by 1.9%, for the six months ended June 30, 2024, reflecting growth in both in-partner and out-of-partner spend, partially offset by the impact of credit actions. Average active accounts remained flat and increased by 0.2%, for the three and six months ended June 30, 2024, respectively.
Health & Wellness
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Purchase volume$4,089 $4,015 $8,069 $7,705 
Period-end loan receivables$15,280 $13,327 $15,280 $13,327 
Average loan receivables, including held for sale$15,111 $12,859 $14,904 $12,585 
Average active accounts (in thousands)7,752 7,063 7,670 6,976 
Interest and fees on loans$911 $786 $1,780 $1,521 
Other income$48 $54 $114 $115 
Health & Wellness interest and fees on loans increased by $125 million, or 15.9%, and $259 million, or 17.0%, for the three and six months ended June 30, 2024, respectively, primarily driven by higher average loan receivables. The growth in average loan receivables for both periods reflected higher purchase volume and lower customer payment rates, as well as the completion of the Ally Lending acquisition. Purchase volume increased 1.8% and 4.7%, respectively, and average active accounts increased 9.8% and 9.9% for the three and six months ended June 30, 2024, respectively, reflecting broad-based growth led by Pet, partially offset by lower spend in Vision.
Other income decreased by $6 million, or 11.1%, and $1 million, or 0.9%, for the three and six months ended June 30, 2024, respectively. The decrease for the three months ended June 30, 2024 was primarily due to lower commission fees following the Pets Best disposition, partially offset by lower loyalty costs. The decrease for the six months ended June 30, 2024 was primarily due to lower commission fees following the Pets Best disposition, partially offset by higher protection product revenue.
22


Lifestyle
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Purchase volume$1,525 $1,580 $2,769 $2,882 
Period-end loan receivables$6,822 $6,280 $6,822 $6,280 
Average loan receivables, including held for sale$6,723 $6,106 $6,677 $6,013 
Average active accounts (in thousands)2,662 2,529 2,665 2,575 
Interest and fees on loans$258 $232 $513 $455 
Other income$$$14 $14 
Lifestyle interest and fees on loans increased by $26 million, or 11.2%, and $58 million, or 12.7%, for the three and six months ended June 30, 2024, respectively, primarily driven by growth in average loan receivables and higher benchmark rates. The growth in average loan receivables for both periods reflected lower customer payment rates. Purchase volume decreased by 3.5% and 3.9% for the three and six months ended June 30, 2024, respectively, reflecting lower transaction values and the impact of credit actions.
Corp, Other
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Purchase volume$— $— $— $
Period-end loan receivables$140 $181 $140 $181 
Average loan receivables, including held for sale$150 $190 $120 $196 
Average active accounts (in thousands)52 85 58 95 
Interest and fees on loans$$$10 $
Other income$47 $(4)$1,108 $(19)
Other income increased by $51 million for the three months ended June 30, 2024, primarily due to the gain related to the exchange of Visa B-1 shares.
Other income for the six months ended June 30, 2024 in Corp, Other primarily included the gain on sale related to the Pets Best disposition of $1.1 billion.
23


Loan Receivables
____________________________________________________________________________________________
Loan receivables are our largest category of assets and represent our primary source of revenue. The following discussion provides supplemental information regarding our loan receivables portfolio. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies and Note 5. Loan Receivables and Allowance for Credit Losses to our condensed consolidated financial statements for additional information related to our loan receivables.
The following table sets forth the composition of our loan receivables portfolio by product type at the dates indicated.
($ in millions)At June 30, 2024(%)At December 31, 2023(%)
Loan receivables
Credit cards$94,091 92.0 %$97,043 94.2 %
Consumer installment loans6,072 5.9 3,977 3.9 
Commercial credit products2,003 2.0 1,839 1.8 
Other118 0.1 129 0.1 
Total loan receivables
$102,284 100.0 %$102,988 100.0 %
Loan receivables decreased 0.7% to $102.3 billion at June 30, 2024 compared to $103.0 billion at December 31, 2023, primarily driven by the seasonality of our business, partially offset by the Ally Lending acquisition and lower customer payment rates. Loan receivables related to the Ally Lending acquisition are included within Consumer installment loans at June 30, 2024 in the table above.
Loan receivables increased 7.9% to $102.3 billion at June 30, 2024 compared to $94.8 billion at June 30, 2023 driven by lower customer payment rates and the completion of the Ally Lending acquisition.
Our loan receivables portfolio had the following geographic concentration at June 30, 2024.
($ in millions)Loan Receivables
Outstanding
% of Total Loan
Receivables
Outstanding
State
Texas$11,231 11.0 %
California$10,507 10.3 %
Florida$9,506 9.3 %
New York$4,885 4.8 %
North Carolina$4,320 4.2 %
Delinquencies
Over-30 day loan delinquencies as a percentage of period-end loan receivables increased to 4.47% at June 30, 2024 from 3.84% at June 30, 2023, and decreased from 4.74% at December 31, 2023. The increase compared to June 30, 2023, was primarily driven by lower customer payment rates. The decrease in delinquency rate during the six months ended June 30, 2024, was primarily driven by the seasonality of our business.
Net Charge-Offs
Net charge-offs consist of the unpaid principal balance of loans held for investment that we determine are uncollectible, net of recovered amounts. We exclude accrued and unpaid finance charges and fees and third-party fraud losses from charge-offs. Charged-off and recovered finance charges and fees are included in interest and fees on loans while third-party fraud losses are included in other expense. Charge-offs are recorded as a reduction to the allowance for credit losses and subsequent recoveries of previously charged-off amounts are credited to the allowance for credit losses. Costs incurred to recover charged-off loans are recorded as collection expense and included in Other expense in our Condensed Consolidated Statements of Earnings.
24


The table below sets forth the net charge-offs and ratio of net charge-offs to average loan receivables, including held for sale, (“net charge-off rate”) for the periods indicated.
Three months ended June 30,
20242023
($ in millions)AmountRateAmountRate
Credit cards$1,493 6.44 %$1,025 4.71 %
Consumer installment loans92 6.08 %39 4.66 %
Commercial credit products35 7.03 %32 7.10 %
Other3.21 %— — %
Total net charge-offs$1,621 6.42 %$1,096 4.75 %
Six months ended June 30,
20242023
($ in millions)AmountRateAmountRate
Credit cards$2,963 6.36 %$1,963 4.57 %
Consumer installment loans174 6.47 %78 4.87 %
Commercial credit products68 7.05 %61 7.02 %
Other1.58 %— — %
Total net charge-offs$3,206 6.37 %$2,102 4.62 %
Allowance for Credit Losses
The allowance for credit losses totaled $11.0 billion at June 30, 2024, compared to $10.6 billion at December 31, 2023, respectively, and $9.8 billion at June 30, 2023, and reflects our estimate of expected credit losses for the life of the loan receivables on our Condensed Consolidated Statement of Financial Position. Our allowance for credit losses as a percentage of total loan receivables increased to 10.74% at June 30, 2024, from 10.26% at December 31, 2023 and increased from 10.34% at June 30, 2023.
The increase in allowance for credit losses compared to December 31, 2023 includes the addition of the Ally Lending portfolio. See Note 5. Loan Receivables and Allowance for Credit Losses to our condensed consolidated financial statements for additional information.



25


Funding, Liquidity and Capital Resources
____________________________________________________________________________________________
We maintain a strong focus on liquidity and capital. Our funding, liquidity and capital policies are designed to ensure that our business has the liquidity and capital resources to support our daily operations, our business growth, our credit ratings and our regulatory and policy requirements, in a cost effective and prudent manner through expected and unexpected market environments.
Funding Sources
Our primary funding sources include cash from operations, deposits (direct and brokered deposits), securitized financings and senior and subordinated unsecured notes.
The following table summarizes information concerning our funding sources during the periods indicated:
 20242023
Three months ended June 30 ($ in millions)Average
Balance
%Average
Rate
Average
Balance
%Average
Rate
Deposits(1)
$82,749 83.8 %4.7 %$74,812 83.7 %3.8 %
Securitized financings7,858 8.0 5.6 %5,863 6.6 5.3 %
Senior and subordinated unsecured notes8,118 8.2 5.0 %8,707 9.7 4.9 %
Total$98,725 100.0 %4.8 %$89,382 100.0 %4.0 %
______________________
(1)Excludes $396 million and $420 million average balance of non-interest-bearing deposits for the three months ended June 30, 2024 and 2023, respectively. Non-interest-bearing deposits comprise less than 10% of total deposits for the three months ended June 30, 2024 and 2023.
 20242023
Six months ended June 30 ($ in millions)Average
Balance
%Average
Rate
Average
Balance
%Average
Rate
Deposits(1)
$82,674 83.8 %4.7 %$73,521 83.4 %3.5 %
Securitized financings7,620 7.7 5.7 %6,045 6.9 5.2 %
Senior and subordinated unsecured notes8,374 8.5 4.9 %8,575 9.7 4.9 %
Total$98,668 100.0 %4.8 %$88,141 100.0 %3.7 %
______________________
(1)Excludes $393 million and $415 million average balance of non-interest-bearing deposits for the six months ended June 30, 2024 and 2023, respectively. Non-interest-bearing deposits comprise less than 10% of total deposits for the six months ended June 30, 2024 and 2023.

Deposits
We obtain deposits directly from retail, affinity relationships and commercial customers (“direct deposits”) or through third-party brokerage firms that offer our deposits to their customers (“brokered deposits”). At June 30, 2024, we had $70.8 billion in direct deposits and $12.3 billion in deposits originated through brokerage firms (including network deposit sweeps procured through a program arranger that channels brokerage account deposits to us). A key part of our liquidity plan and funding strategy is to continue to utilize our direct deposit base as a source of stable and diversified low-cost funding.
Our direct deposits are primarily from retail customers and include a range of FDIC-insured deposit products, including certificates of deposit, IRAs, money market accounts, savings accounts, sweep and affinity deposits.
Brokered deposits are primarily from retail customers of large brokerage firms. We have relationships with 10 brokers that offer our deposits through their networks. Our brokered deposits consist primarily of certificates of deposit that bear interest at a fixed rate. These deposits generally are not subject to early withdrawal.
26


Our ability to attract deposits is sensitive to, among other things, the interest rates we pay, and therefore, we bear funding risk if we fail to pay higher rates, or interest rate risk if we are required to pay higher rates, to retain existing deposits or attract new deposits. To mitigate these risks, our funding strategy includes a range of deposit products, and we seek to maintain access to multiple other funding sources, including securitized financings (including our undrawn committed capacity) and unsecured debt.
The following table summarizes certain information regarding our interest-bearing deposits by type (all of which constitute U.S. deposits) for the periods indicated:
Three months ended June 30 ($ in millions)20242023
Average
Balance
%Average
Rate
Average
Balance
%Average
Rate
Direct deposits:
Certificates of deposit
(including IRA certificates of deposit)
$40,698 49.2 %4.8 %$32,722 43.7 %3.6 %
Savings, money market, and demand accounts 29,675 35.9 4.6 %28,893 38.6 4.1 %
Brokered deposits12,376 14.9 4.5 %13,197 17.7 3.9 %
Total interest-bearing deposits$82,749 100.0 %4.7 %$74,812 100.0 %3.8 %
Six months ended June 30 ($ in millions)20242023
Average
Balance
%Average
Rate
Average
Balance
%Average
Rate
Direct deposits:
Certificates of deposit
(including IRA certificates of deposit)
$40,694 49.2 %4.8 %$30,935 42.1 %3.2 %
Savings, money market, and demand accounts 29,057 35.2 4.6 %29,401 40.0 3.7 %
Brokered deposits12,923 15.6 4.5 %13,185 17.9 3.7 %
Total interest-bearing deposits$82,674 100.0 %4.7 %$73,521 100.0 %3.5 %
Our deposit liabilities provide funding with maturities ranging from one day to ten years. At June 30, 2024, the weighted average maturity of our interest-bearing time deposits was 1.0 years. See Note 8. Deposits to our condensed consolidated financial statements for more information on the maturities of our time deposits.
The following table summarizes deposits by contractual maturity at June 30, 2024:
($ in millions)3 Months or
Less
Over
3 Months
but within
6 Months
Over
6 Months
but within
12 Months
Over
12 Months
Total
U.S. deposits (less than FDIC insurance limit)(1)(2)
$35,930 $4,968 $14,049 $10,940 $65,887 
U.S. deposits (in excess of FDIC insurance limit)(2)
Direct deposits:
Certificates of deposit
(including IRA certificates of deposit)
2,162 1,446 4,755 2,211 10,574 
Savings, money market, and demand accounts6,639 — — — 6,639 
Total$44,731 $6,414 $18,804 $13,151 $83,100 
______________________
(1)Includes brokered certificates of deposit for which underlying individual deposit balances are assumed to be less than $250,000.
(2)The standard deposit insurance amount is $250,000 per depositor, for each account ownership category. Deposits in excess of FDIC insurance limit presented above include partially insured accounts. Our estimate of the uninsured portion of these deposit balances at June 30, 2024 was approximately $5.8 billion.
27


Securitized Financings
We access the asset-backed securitization market using the Synchrony Card Issuance Trust (“SYNIT”) through which we may issue asset-backed securities through both public transactions and private transactions funded by financial institutions and commercial paper conduits. In addition, we issue asset-backed securities in private transactions through the Synchrony Credit Card Master Note Trust (“SYNCT”) and the Synchrony Sales Finance Master Trust (“SFT”).
The following table summarizes expected contractual maturities of the investors’ interests in securitized financings, excluding debt premiums, discounts and issuance costs at June 30, 2024.
($ in millions)Less Than
One Year
One Year
Through
Three
Years
Four Years
Through
Five
Years
After Five
Years
Total
Scheduled maturities of long-term borrowings—owed to securitization investors:
SYNCT$800 $1,100 $— $— $1,900 
SFT475 975 — — 1,450 
SYNIT(1)
1,000 3,175 — — 4,175 
Total long-term borrowings—owed to securitization investors$2,275 $5,250 $— $— $7,525 
______________________
(1)Excludes any subordinated classes of SYNIT notes that we owned at June 30, 2024.
We retain exposure to the performance of trust assets through: (i) in the case of SYNCT, SFT and SYNIT, subordinated retained interests in the loan receivables transferred to the trust in excess of the principal amount of the notes for a given series that provide credit enhancement for a particular series, as well as a pari passu seller’s interest in each trust and (ii) in the case of SYNIT, any subordinated classes of notes that we own.
All of our securitized financings include early repayment triggers, referred to as early amortization events, including events related to material breaches of representations, warranties or covenants, inability or failure of the Bank to transfer loan receivables to the trusts as required under the securitization documents, failure to make required payments or deposits pursuant to the securitization documents, and certain insolvency-related events with respect to the related securitization depositor, Synchrony (solely with respect to SYNCT) or the Bank. In addition, an early amortization event will occur with respect to a series if the excess spread as it relates to a particular series or for the trust, as applicable, falls below zero. Following an early amortization event, principal collections on the loan receivables in the applicable trust are applied to repay principal of the trust's asset-backed securities rather than being available on a revolving basis to fund the origination activities of our business. The occurrence of an early amortization event also would limit or terminate our ability to issue future series out of the trust in which the early amortization event occurred. No early amortization event has occurred with respect to any of the securitized financings in SYNCT, SFT or SYNIT.
28


The following table summarizes for each of our trusts the three-month rolling average excess spread at June 30, 2024.
Note Principal Balance
($ in millions)
# of Series
Outstanding
Three-Month Rolling
Average Excess
Spread(1)
SYNCT$1,900 ~ 14.5% to 15.5%
SFT$1,450 12.1 %
SYNIT$4,175 17.0 %
______________________
(1)Represents the excess spread (generally calculated as interest income collected from the applicable pool of loan receivables less applicable net charge-offs, interest expense and servicing costs, divided by the aggregate principal amount of loan receivables in the applicable pool) for SFT or, in the case of SYNCT, a range of the excess spreads relating to the particular series issued within such trust or, in the case of SYNIT, the excess spread relating to the one outstanding series issued within such trust, in all cases omitting any series that have not been outstanding for at least three full monthly periods and calculated in accordance with the applicable trust or series documentation, for the three securitization monthly periods ended June 30, 2024.
Senior and Subordinated Unsecured Notes
The following table provides a summary of our outstanding fixed rate senior and subordinated unsecured notes at June 30, 2024.
Issuance Date
Interest Rate(1)
Maturity
Principal Amount Outstanding(2)
($ in millions)
Fixed rate senior unsecured notes:
Synchrony Financial
August 20144.250%August 20241,250 
July 20154.500%July 20251,000 
August 20163.700%August 2026500 
December 20173.950%December 20271,000 
March 20195.150%March 2029650 
October 20212.875%October 2031750 
June 20224.875%June 2025750 
Synchrony Bank
August 20225.400%August 2025900 
August 20225.625%August 2027600 
Fixed rate subordinated unsecured notes:
Synchrony Financial
February 20237.250%February 2033750 
Total fixed rate senior and subordinated unsecured notes$8,150 
______________________
(1)Weighted average interest rate of all senior and subordinated unsecured notes at June 30, 2024 was 4.72%.
(2)The amounts shown exclude unamortized debt discounts, premiums and issuance costs.
Short-Term Borrowings
Except as described above, there were no material short-term borrowings for the periods presented.

29


Covenants
The indentures pursuant to which our senior and subordinated unsecured notes have been issued include various covenants. If we do not satisfy any of these covenants, the maturity of amounts outstanding thereunder may be accelerated and become payable. We were in compliance with all of these covenants at June 30, 2024.
At June 30, 2024, we were not in default under any of our credit facilities.
Credit Ratings
Our borrowing costs and capacity in certain funding markets, including securitizations and senior and subordinated debt, may be affected by the credit ratings of the Company, the Bank and the ratings of our asset-backed securities.
The table below reflects our current credit ratings and outlooks:
S&PFitch Ratings
Synchrony Financial
Senior unsecured debtBBB-BBB-
Subordinated unsecured debtBB+BB+
Preferred stockBB-B+
Outlook for Synchrony FinancialStablePositive
Synchrony Bank
Senior unsecured debtBBBBBB-
Outlook for Synchrony BankStablePositive
In addition, certain of the asset-backed securities issued by SYNIT are rated by Fitch, S&P and/or Moody’s. A credit rating is not a recommendation to buy, sell or hold securities, may be subject to revision or withdrawal at any time by the assigning rating organization, and each rating should be evaluated independently of any other rating. Downgrades in these credit ratings could materially increase the cost of our funding from, and restrict our access to, the capital markets.
Liquidity
____________________________________________________________________________________________
We seek to ensure that we have adequate liquidity to sustain business operations, fund asset growth, satisfy debt obligations and to meet regulatory expectations under normal and stress conditions.
We maintain policies outlining the overall framework and general principles for managing liquidity risk across our business, which is the responsibility of our Asset and Liability Management Committee, a management committee under the oversight of the Risk Committee of our Board of Directors. We employ a variety of metrics to monitor and manage liquidity. We perform regular liquidity stress testing and contingency planning as part of our liquidity management process. We evaluate a range of stress scenarios including Company specific and systemic events that could impact funding sources and our ability to meet liquidity needs.
We maintain a liquidity portfolio, which at June 30, 2024 had $20.0 billion of liquid assets, primarily consisting of cash and equivalents and short-term obligations of the U.S. Treasury, less cash in transit which is not considered to be liquid, compared to $16.8 billion of liquid assets at December 31, 2023. The increase in liquid assets was primarily due to the seasonality of our business, deposit growth and the proceeds from the Pets Best disposition, as well as issuances of secured notes and preferred stock. We believe our liquidity position at June 30, 2024 remains strong as we continue to operate in a period of uncertain economic conditions and we will continue to closely monitor our liquidity as economic conditions change.
As a general matter, investments included in our liquidity portfolio are expected to be highly liquid, giving us the ability to readily convert them to cash. The level and composition of our liquidity portfolio may fluctuate based upon the level of expected maturities of our funding sources as well as operational requirements and market conditions.
30


We also have access to several additional sources of liquidity beyond our liquidity portfolio. At June 30, 2024, we had an aggregate of $10.2 billion of available borrowing capacity through the Federal Reserve’s discount window, $2.5 billion of undrawn committed capacity on our securitized financings, subject to customary borrowing conditions, from private lenders under our securitization programs and $0.5 billion of undrawn committed capacity under our unsecured revolving credit facility with private lenders. In addition, we have other unencumbered assets in the Bank available to be used to generate additional liquidity through secured borrowings or asset sales or to be pledged to the Federal Reserve Board for credit at the discount window.
We rely significantly on dividends and other distributions and payments from the Bank for liquidity; however, bank regulations, contractual restrictions and other factors limit the amount of dividends and other distributions and payments that the Bank may pay to us. For a discussion of regulatory restrictions on the Bank’s ability to pay dividends, see “Regulation—Risk Factors Relating to Regulation—We are subject to restrictions that limit our ability to pay dividends and repurchase our common stock; the Bank is subject to restrictions that limit its ability to pay dividends to us, which could limit our ability to pay dividends, repurchase our common stock or make payments on our indebtedness” and “Regulation—Regulation Relating to Our Business—Savings Association Regulation—Dividends and Stock Repurchases” in our 2023 Form 10-K.
Capital
____________________________________________________________________________________________
Our primary sources of capital have been earnings generated by our business and existing equity capital. We seek to manage capital to a level and composition sufficient to support the risks of our business, meet regulatory requirements, adhere to rating agency targets and support future business growth. The level, composition and utilization of capital are influenced by changes in the economic environment, strategic initiatives and legislative and regulatory developments. Within these constraints, we are focused on deploying capital in a manner that will provide attractive returns to our stockholders.
Beginning in 2024, we are now subject to the Federal Reserve Board's formal capital plan submission requirements and have submitted our capital plan to the Federal Reserve Board.
Dividend and Share Repurchases
Common Stock Cash Dividends DeclaredMonth of PaymentAmount per Common ShareAmount
($ in millions, except per share data)
Three months ended March 31, 2024
February 2024
$0.25 $102 
Three months ended June 30, 2024
May 2024
0.25 100 
Total dividends declared$0.50 $202 

Series A Preferred Stock Cash Dividends Declared
Month of PaymentAmount per Preferred ShareAmount
($ in millions, except per share data)
Three months ended March 31, 2024
February 2024
$14.06 $11 
Three months ended June 30, 2024
May 2024
14.06 10 
Total Series A dividends declared
$28.12 $21 
Series B Preferred Stock Cash Dividends Declared
Month of PaymentAmount per Preferred ShareAmount
($ in millions, except per share data)
Three months ended June 30, 2024
May 2024
$18.79 $
Total Series B dividends declared
$18.79 $
31


In February 2024, we issued depositary shares representing $500 million of Series B 8.250% fixed rate reset non-cumulative perpetual preferred stock, with dividends payable quarterly beginning in May 2024. The declaration and payment of future dividends to holders of our common and preferred stock will be at the discretion of the Board and will depend on many factors. For a discussion of regulatory and other restrictions on our ability to pay dividends and repurchase stock, see “Regulation—Risk Factors Relating to Regulation—We are subject to restrictions that limit our ability to pay dividends and repurchase our common stock; the Bank is subject to restrictions that limit its ability to pay dividends to us, which could limit our ability to pay dividends, repurchase our common stock or make payments on our indebtedness” in our 2023 Form 10-K.
Common Shares Repurchased Under Publicly Announced ProgramsTotal Number of Shares
Purchased
Dollar Value of Shares
Purchased
($ and shares in millions)
Three months ended March 31, 2024
7.5 $300 
Three months ended June 30, 2024
6.9 300 
Total 14.4 $600 
During the six months ended June 30, 2024, we repurchased $600 million of common stock as part of our 2023 share repurchase program. In April 2024, the Board of Directors approved an incremental share repurchase program of up to $1.0 billion through June 30, 2025 (the "2024 plan"). At June 30, 2024, all of the authorization capacity under the 2024 plan remained outstanding. Repurchases under this program are subject to market conditions and other factors, including legal and regulatory restrictions and required approvals, if any.
Regulatory Capital Requirements - Synchrony Financial
As a savings and loan holding company, we are required to maintain minimum capital ratios, under the applicable U.S. Basel III capital rules. For more information, see “Regulation—Savings and Loan Holding Company Regulation” in our 2023 Form 10-K.
For Synchrony Financial to be a well-capitalized savings and loan holding company, Synchrony Bank must be well-capitalized and Synchrony Financial must not be subject to any written agreement, order, capital directive, or prompt corrective action directive issued by the Federal Reserve Board to meet and maintain a specific capital level for any capital measure. At June 30, 2024, Synchrony Financial met all the requirements to be deemed well-capitalized.
The following table sets forth the composition of our capital ratios for the Company calculated under the Basel III Standardized Approach rules at June 30, 2024 and December 31, 2023, respectively.
Basel III
 At June 30, 2024At December 31, 2023
($ in millions)Amount
Ratio(1)
Amount
Ratio(1)
Total risk-based capital$16,438 15.8 %$15,464 14.9 %
Tier 1 risk-based capital$14,290 13.8 %$13,334 12.9 %
Tier 1 leverage$14,290 12.0 %$13,334 11.7 %
Common equity Tier 1 capital$13,068 12.6 %$12,600 12.2 %
Risk-weighted assets$103,718 $103,460 
______________________
(1)Tier 1 leverage ratio represents total Tier 1 capital as a percentage of total average assets, after certain adjustments. All other ratios presented above represent the applicable capital measure as a percentage of risk-weighted assets.
The Company elected to adopt the option provided by the interim final rule issued by joint federal bank regulatory agencies, which largely delayed the effects of CECL on our regulatory capital. Beginning in the first quarter of 2022, the effects are being phased-in over a three-year transitional period through 2024, collectively the “CECL regulatory capital transition adjustment”. The effects of CECL on our regulatory capital will be fully phased-in beginning in the first quarter of 2025. For more information, see “Capital—Regulatory Capital Requirements - Synchrony Financial” in our 2023 Form 10-K.
32


Capital amounts and ratios in the above table all reflect the applicable CECL regulatory capital transition adjustment for each period. The increase in our common equity Tier 1 capital ratio compared to December 31, 2023 was primarily due to the retention of net earnings during the six months ended June 30, 2024 and the net impact of the Pets Best disposition and Ally Lending acquisition, partially offset by the third year phase-in of the impact of CECL on our regulatory capital.
Regulatory Capital Requirements - Synchrony Bank
At June 30, 2024 and December 31, 2023, the Bank met all applicable requirements to be deemed well-capitalized pursuant to OCC regulations and for purposes of the Federal Deposit Insurance Act. The following table sets forth the composition of the Bank’s capital ratios calculated under the Basel III Standardized Approach rules at June 30, 2024 and December 31, 2023, and also reflects the applicable CECL regulatory capital transition adjustment for each period.
 At June 30, 2024At December 31, 2023Minimum to be Well-Capitalized under Prompt Corrective Action Provisions
($ in millions)AmountRatioAmountRatioRatio
Total risk-based capital$15,072 15.3 %$14,943 15.3 %10.0%
Tier 1 risk-based capital$12,984 13.2 %$12,880 13.2 %8.0%
Tier 1 leverage$12,984 11.6 %$12,880 12.0 %5.0%
Common equity Tier 1 capital$12,984 13.2 %$12,880 13.2 %6.5%
Failure to meet minimum capital requirements can result in the initiation of certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could limit our business activities and have a material adverse effect on our business, results of operations and financial condition. See “Regulation—Risk Factors Relating to Regulation—Failure by Synchrony and the Bank to meet applicable capital adequacy and liquidity requirements could have a material adverse effect on us” in our 2023 Form 10-K.
Off-Balance Sheet Arrangements and Unfunded Lending Commitments
____________________________________________________________________________________________
We do not have any material off-balance sheet arrangements, including guarantees of third-party obligations. Guarantees are contracts or indemnification agreements that contingently require us to make a guaranteed payment or perform an obligation to a third-party based on certain trigger events. At June 30, 2024, we had not recorded any contingent liabilities in our Condensed Consolidated Statement of Financial Position related to any guarantees. See Note 6 - Variable Interest Entities to our condensed consolidated financial statements for more information on our investment commitments for unconsolidated variable interest entities (“VIE's”).
We extend credit, primarily arising from agreements with customers for unused lines of credit on our credit cards, in the ordinary course of business. Each unused credit card line is unconditionally cancellable by us. See Note 5 - Loan Receivables and Allowance for Credit Losses to our condensed consolidated financial statements for more information on our unfunded lending commitments.
33


Critical Accounting Estimates
____________________________________________________________________________________________
In preparing our condensed consolidated financial statements, we have identified certain accounting estimates and assumptions that we consider to be the most critical to an understanding of our financial statements because they involve significant judgments and uncertainties. The critical accounting estimates we have identified relate to allowance for credit losses and fair value measurements. These estimates reflect our best judgment about current, and for some estimates future, economic and market conditions and their effects based on information available as of the date of these financial statements. If these conditions change from those expected, it is reasonably possible that these judgments and estimates could change, which may result in incremental losses on loan receivables, or material changes to our Condensed Consolidated Statement of Financial Position, among other effects. See “Management's Discussion and Analysis—Critical Accounting Estimates” in our 2023 Form 10-K, for a detailed discussion of these critical accounting estimates.
Regulation and Supervision
____________________________________________________________________________________________
Our business, including our relationships with our customers, is subject to regulation, supervision and examination under U.S. federal, state and foreign laws and regulations. These laws and regulations cover all aspects of our business, including lending and collection practices, treatment of our customers, safeguarding deposits, customer privacy and information security, capital structure, liquidity, dividends and other capital distributions, transactions with affiliates, and conduct and qualifications of personnel. Such laws and regulations directly and indirectly affect key drivers of our profitability, including, for example, capital and liquidity, product offerings, risk management, and costs of compliance.
As a savings and loan holding company and a financial holding company, Synchrony is subject to regulation, supervision and examination by the Federal Reserve Board. As a large provider of consumer financial services, we are also subject to regulation, supervision and examination by the CFPB.
The Bank is a federally chartered savings association. As such, the Bank is subject to regulation, supervision and examination by the OCC, which is its primary regulator, and by the CFPB. In addition, the Bank, as an insured depository institution, is supervised by the FDIC.
On March 5, 2024, the CFPB released a final rule amending its regulations that implement the Truth in Lending Act to, among other things, lower the safe harbor dollar amount for credit card late fees from the prior $30 (adjusted to $41 for each subsequent late payment within the next six billing cycles) to $8 and to eliminate the automatic annual inflation adjustment to such safe harbor dollar amount. The final rule had an original effective date of May 14, 2024. Industry organizations have challenged the final rule in court, and on May 10, 2024, the United States District Court for the Northern District of Texas granted an injunction and stay of the final rule, and the injunction granted remains in effect. The final outcome of such challenge, including the impact on the final rule, is uncertain. See "Business Trends and Conditions" above for the anticipated financial impacts related to the final rule.
On June 20, 2024, the FDIC released a final rule imposing additional requirements for the content of resolution plans submitted by insured depository institutions with $100 billion or more in total assets, including the Bank, following the rule’s effective date of October 1, 2024. Under the final rule, if the FDIC deems a resolution plan filing not credible and the insured depository institution fails to resubmit a credible plan, the institution could become subject to an enforcement action. Our first resolution plan under the final rule is due on July 1, 2025 and we will be required to file a resolution plan once every three years thereafter. Additionally, we will be required to submit interim supplements annually. We are evaluating the impact of the final rule.
See “Regulation—Regulation Relating to Our Business” in our 2023 Form 10-K for additional information on regulations that apply to us, and “—Capital above, for discussion of the impact of regulations and supervision on our capital and liquidity, including our ability to pay dividends and repurchase stock.



34


ITEM 1. FINANCIAL STATEMENTS
Synchrony Financial and subsidiaries
Condensed Consolidated Statements of Earnings (Unaudited)
____________________________________________________________________________________________
Three months ended June 30,Six months ended June 30,
($ in millions, except per share data)2024202320242023
Interest income:
Interest and fees on loans (Note 5)$5,301 $4,812 $10,594 $9,428 
Interest on cash and debt securities281 209 556 379 
Total interest income5,582 5,021 11,150 9,807 
Interest expense:
Interest on deposits967 717 1,921 1,274 
Interest on borrowings of consolidated securitization entities110 78 215 155 
Interest on senior and subordinated unsecured notes100 106 204 207 
Total interest expense1,177 901 2,340 1,636 
Net interest income4,405 4,120 8,810 8,171 
Retailer share arrangements(810)(887)(1,574)(1,804)
Provision for credit losses (Note 5)1,691 1,383 3,575 2,673 
Net interest income, after retailer share arrangements and provision for credit losses1,904 1,850 3,661 3,694 
Other income:
Interchange revenue263 262 504 494 
Protection product revenue 125 125 266 240 
Loyalty programs(346)(345)(665)(643)
Other (Note 3)75 19 1,169 35 
Total other income117 61 1,274 126 
Other expense:
Employee costs434 451 930 902 
Professional fees236 209 456 395 
Marketing and business development 129 133 254 264 
Information processing 207 179 393 345 
Other 171 197 350 382 
Total other expense 1,177 1,169 2,383 2,288 
Earnings before provision for income taxes844 742 2,552 1,532 
Provision for income taxes (Note 14)201 173 616 362 
Net earnings$643 $569 $1,936 $1,170 
Net earnings available to common stockholders$624 $559 $1,906 $1,149 
Earnings per share (Note 12)
Basic$1.56 $1.32 $4.74 $2.74 
Diluted$1.55 $1.32 $4.70 $2.73 




See accompanying notes to condensed consolidated financial statements.
35


Synchrony Financial and subsidiaries
Condensed Consolidated Statements of Comprehensive Income (Unaudited)
____________________________________________________________________________________________
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Net earnings$643 $569 $1,936 $1,170 
Other comprehensive income (loss)
Debt securities 4 (1)28 
Currency translation adjustments(4)2 (4)1 
Employee benefit plans    
Other comprehensive income (loss)(4)6 (5)29 
Comprehensive income$639 $575 $1,931 $1,199 
Amounts presented net of taxes.







































See accompanying notes to condensed consolidated financial statements.
36


Synchrony Financial and subsidiaries
Condensed Consolidated Statements of Financial Position (Unaudited)
____________________________________________________________________________________________
($ in millions)At June 30, 2024At December 31, 2023
Assets
Cash and equivalents$18,632 $14,259 
Debt securities (Note 4)2,693 3,799 
Loan receivables: (Notes 5 and 6)
Unsecuritized loans held for investment82,144 81,554 
Restricted loans of consolidated securitization entities20,140 21,434 
Total loan receivables102,284 102,988 
Less: Allowance for credit losses(10,982)(10,571)
Loan receivables, net91,302 92,417 
Goodwill (Note 7)1,274 1,018 
Intangible assets, net (Note 7)776 815 
Other assets5,812 4,915 
Assets held for sale (Note 3) 256 
Total assets$120,489 $117,479 
Liabilities and Equity
Deposits: (Note 8)
Interest-bearing deposit accounts$82,708 $80,789 
Non-interest-bearing deposit accounts392 364 
Total deposits83,100 81,153 
Borrowings: (Notes 6 and 9)
Borrowings of consolidated securitization entities7,517 7,267 
Senior and subordinated unsecured notes8,120 8,715 
Total borrowings15,637 15,982 
Accrued expenses and other liabilities6,212 6,334 
Liabilities held for sale (Note 3) 107 
Total liabilities$104,949 $103,576 
Equity:
Preferred stock, par share value $0.001 per share; 1,250,000 and 750,000 shares authorized at June 30, 2024 and December 31, 2023, respectively; 1,250,000 and 750,000 shares issued and outstanding at June 30, 2024 and December 31, 2023, respectively, and aggregate liquidation preference of $1,250 at June 30, 2024 and $750 at December 31, 2023
$1,222 $734 
Common Stock, par share value $0.001 per share; 4,000,000,000 shares authorized; 833,984,684 shares issued at both June 30, 2024 and December 31, 2023; 395,115,518 and 406,875,775 shares outstanding at June 30, 2024 and December 31, 2023, respectively
1 1 
Additional paid-in capital9,793 9,775 
Retained earnings20,310 18,662 
Accumulated other comprehensive income (loss):
Debt securities(34)(33)
Currency translation adjustments(42)(38)
Employee benefit plans3 3 
Treasury stock, at cost; 438,869,166 and 427,108,909 shares at June 30, 2024 and December 31, 2023, respectively
(15,713)(15,201)
Total equity15,540 13,903 
Total liabilities and equity$120,489 $117,479 
See accompanying notes to condensed consolidated financial statements.
37


Synchrony Financial and subsidiaries
Condensed Consolidated Statements of Changes in Equity (Unaudited)
____________________________________________________________________________________________
Preferred StockCommon Stock
($ in millions,
shares in thousands)
Shares IssuedAmountShares IssuedAmountAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive Income (Loss)Treasury StockTotal Equity
Balance at
January 1, 2023
750 $734 833,985 $1 $9,718 $16,716 $(125)$(14,171)$12,873 
Cumulative effect of change in accounting principle— — — — — 222 — — 222 
Adjusted balance, beginning of period750 $734 833,985 $1 $9,718 $16,938 $(125)$(14,171)$13,095 
Net earnings— — — — — 601 — — 601 
Other comprehensive income— — — — — — 23 — 23 
Purchases of treasury stock— — — — — — — (404)(404)
Stock-based compensation— —  — (13)(59)— 61 (11)
Dividends - Series A preferred stock
($14.06 per share)
— — — — — (11)— — (11)
Dividends - common stock
($0.23 per share)
— — — — — (100)— — (100)
Balance at
March 31, 2023
750 $734 833,985 $1 $9,705 $17,369 $(102)$(14,514)$13,193 
Net earnings— — — — — 569 — — 569 
Other comprehensive income— — — — — — 6 — 6 
Purchases of treasury stock— — — — — — — (303)(303)
Stock-based compensation— —  — 22 (1)— 3 24 
Dividends - Series A preferred stock
($14.06 per share)
— — — — — (10)— — (10)
Dividends - common stock
($0.23 per share)
— — — — — (99)— — (99)
Balance at
June 30, 2023
750 $734 833,985 $1 $9,727 $17,828 $(96)$(14,814)$13,380 
38


Preferred StockCommon Stock
($ in millions,
shares in thousands)
Shares IssuedAmountShares IssuedAmountAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive Income (Loss)Treasury StockTotal Equity
Balance at
January 1, 2024
750 $734 833,985 $1 $9,775 $18,662 $(68)$(15,201)$13,903 
Net earnings— — — 1,293 — — 1,293 
Other comprehensive income— — — — — — (1)— (1)
Issuance of preferred stock500 488 — — — — — — 488 
Purchases of treasury stock— — — — — — — (300)(300)
Stock-based compensation— —  — (7)(52)— 71 12 
Dividends - Series A preferred stock
($14.06 per share)
— — — — — (11)— — (11)
Dividends - common stock
($0.25 per share)
— — — — — (102)— — (102)
Balance at
March 31, 2024
1,250 $1,222 833,985 $1 $9,768 $19,790 $(69)$(15,430)$15,282 
Net earnings— — — — — 643 — — 643 
Other comprehensive income— — — — — — (4)— (4)
Purchases of treasury stock— — — — — — — (305)(305)
Stock-based compensation— —  — 25 (4)— 22 43 
Dividends - Series A preferred stock
($14.06 per share)
— — — — — (10)— — (10)
Dividends - Series B preferred stock
($18.79 per share)
— — — — — (9)— — (9)
Dividends - common stock
($0.25 per share)
— — — — — (100)— — (100)
Balance at
June 30, 2024
1,250 $1,222 833,985 $1 $9,793 $20,310 $(73)$(15,713)$15,540 






See accompanying notes to condensed consolidated financial statements.
39


Synchrony Financial and subsidiaries
Condensed Consolidated Statements of Cash Flows (Unaudited)
____________________________________________________________________________________________
Six months ended June 30,
($ in millions)
20242023
Cash flows - operating activities
Net earnings$1,936 $1,170 
Adjustments to reconcile net earnings to cash provided from operating activities
Provision for credit losses3,575 2,673 
Deferred income taxes(8)(151)
Depreciation and amortization240 224 
(Increase) decrease in interest and fees receivable209 (183)
(Increase) decrease in other assets(120)(124)
Increase (decrease) in accrued expenses and other liabilities(239)(179)
Gain on sale of business(1,069) 
All other operating activities208 364 
Cash provided from (used for) operating activities4,732 3,794 
Cash flows - investing activities
Maturity and sales of debt securities2,196 2,018 
Purchases of debt securities(1,047)(1,212)
Acquisitions, net of cash acquired(1,935) 
Proceeds from sale of business, net of cash and restricted cash sold491  
Net (increase) decrease in loan receivables, including held for sale(1,092)(5,014)
All other investing activities (322)(289)
Cash provided from (used for) investing activities(1,709)(4,497)
Cash flows - financing activities
Borrowings of consolidated securitization entities
Proceeds from issuance of securitized debt947 250 
Maturities and repayment of securitized debt(700)(957)
Senior and subordinated unsecured notes
Proceeds from issuance of senior and subordinated unsecured notes 740 
Maturities and repayment of senior and subordinated unsecured notes(600) 
Proceeds from issuance of preferred stock488  
Dividends paid on preferred stock(30)(21)
Net increase (decrease) in deposits1,938 4,056 
Purchases of treasury stock(605)(707)
Dividends paid on common stock(202)(199)
All other financing activities1 (34)
Cash provided from (used for) financing activities1,237 3,128 
Increase (decrease) in cash and equivalents, including restricted amounts4,260 2,425 
Cash and equivalents, including restricted amounts, at beginning of period14,420 10,430 
Cash and equivalents at end of period:
Cash and equivalents18,632 12,706 
Restricted cash and equivalents included in other assets48 149 
Total cash and equivalents, including restricted amounts, at end of period$18,680 $12,855 
See accompanying notes to condensed consolidated financial statements.
40


Synchrony Financial and subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)
____________________________________________________________________________________________
NOTE 1.    BUSINESS DESCRIPTION
Synchrony Financial (the “Company”) provides a range of credit products through financing programs it has established with a diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers. We primarily offer private label, Dual Card, co-brand and general purpose credit cards, as well as short- and long-term installment loans, and savings products insured by the Federal Deposit Insurance Corporation (“FDIC”) through Synchrony Bank (the “Bank”).
References to the “Company”, “we”, “us” and “our” are to Synchrony Financial and its consolidated subsidiaries unless the context otherwise requires.
NOTE 2.    BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The accompanying condensed consolidated financial statements were prepared in conformity with U.S. generally accepted accounting principles (“GAAP”).
Preparing financial statements in conformity with U.S. GAAP requires us to make estimates based on assumptions about current, and for some estimates, future, economic and market conditions (for example, unemployment, housing, interest rates and market liquidity) which affect reported amounts and related disclosures in our condensed consolidated financial statements. Although our current estimates contemplate current conditions and how we expect them to change in the future, as appropriate, it is reasonably possible that actual conditions could be different than anticipated in those estimates, which could materially affect our results of operations and financial position. Among other effects, such changes could result in incremental losses on loan receivables, future impairments of debt securities, goodwill and intangible assets, increases in reserves for contingencies, establishment of valuation allowances on deferred tax assets and increases in our tax liabilities.
We primarily conduct our business within the United States and substantially all of our revenues are from U.S. customers. The operating activities conducted by our non-U.S. affiliates use the local currency as their functional currency. The effects of translating the financial statements of these non-U.S. affiliates to U.S. dollars are included in equity. Asset and liability accounts are translated at period-end exchange rates, while revenues and expenses are translated at average rates for the respective periods.
Consolidated Basis of Presentation
The Company’s financial statements have been prepared on a consolidated basis. Under this basis of presentation, our financial statements consolidate all of our subsidiaries – i.e., entities in which we have a controlling financial interest, most often because we hold a majority voting interest. To determine if we hold a controlling financial interest in an entity, we first evaluate if we are required to apply the variable interest entity (“VIE”) model to the entity, otherwise the entity is evaluated under the voting interest model. We consolidate certain securitization entities under the VIE model. See Note 6. Variable Interest Entities.
Interim Period Presentation
The condensed consolidated financial statements and notes thereto are unaudited. These statements include all adjustments (consisting of normal recurring accruals) that we considered necessary to present a fair statement of our results of operations, financial position and cash flows. The results reported in these condensed consolidated financial statements should not be considered as necessarily indicative of results that may be expected for the entire year. These condensed consolidated financial statements should be read in conjunction with our 2023 annual consolidated financial statements and the related notes in our Annual Report on Form 10-K for the year ended December 31, 2023 (our "2023 Form 10-K").
41


New Accounting Standards
Recently Issued But Not Yet Adopted Accounting Standards
In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. This ASU improves reportable segment disclosure requirements and requires enhanced disclosures about significant segment expenses. The Company will adopt this guidance on a retrospective basis on its effective date, which for us is beginning within our December 31, 2024 Form 10-K.
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This ASU requires disclosure of specific categories in the rate reconciliation, as well as additional qualitative information about the reconciliation, and additional disaggregated information about income taxes paid. The Company will adopt this guidance on its effective date, which for us is beginning within our December 31, 2025 Form 10-K, and is currently determining the method of adoption.
Equity Method Investments
We use the equity method of accounting for investments where we have significant influence, but not control, over the operating and financial policies of the investee. Our assessment of significant influence includes factors such as our ownership interest, legal form, and representation on the board of directors. The Company generally records the initial investment at cost or fair value, as appropriate. Subsequently, we adjust each investment for our proportionate share of net income or loss in the investee. We amortize, where appropriate, differences between the Company’s cost basis and underlying equity in net assets, which are reported in Other Income. The Company evaluates equity method investments for other-than-temporary impairment when events or changes in circumstance indicate that the carrying amount of the investment might not be recoverable.
See Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our 2023 annual consolidated financial statements in our 2023 Form 10-K, for additional information on our other significant accounting policies.

42


NOTE 3.    ACQUISITIONS AND DISPOSITIONS
Ally Lending
On March 1, 2024, we acquired Ally Financial Inc.'s point of sale financing business, ("Ally Lending") for cash consideration of $2.0 billion. This acquisition deepens our presence and reach in the home improvement and health and wellness sectors, including high-growth specialty areas such as roofing, HVAC, and windows, as well as in cosmetic, audiology, and dentistry.
The Ally Lending acquisition has been accounted for as a business combination using the acquisition method of accounting and, accordingly, assets acquired and liabilities assumed were recorded at their estimated fair value as of the acquisition date.
During the three months ended June 30, 2024, adjustments to the fair value of assets acquired and liabilities assumed (measurement period adjustments) were recognized related to the acquisition as detailed in the table below.
($ in millions)Amounts Recognized as of Acquisition Date (as previously reported as of March 31, 2024)
Measurement Period Adjustments
Amounts Recognized as of Acquisition Date (as adjusted)
Assets acquired
Cash
$34 $— $34 
Loan receivables(a)
1,875 (198)1,677 
Intangible assets, net23 (5)18 
Other assets2 — 2 
Total $1,934 $(203)$1,731 
Liabilities assumed
Other liabilities(16)2 (14)
Total net identifiable assets acquired$1,918 $(201)$1,717 
Less: Total cash consideration paid$1,969 $— $1,969 
Goodwill$51 $201 $252 
_______________________
(a)    Loan discounts are recognized into interest income over the estimated remaining life of the acquired loans. The change to the provisional amount of loan discount recorded in the current period resulted in an increase in the amount of discount amortized into interest income for the three months ended June 30, 2024, including $9 million which relates to the previous quarter.

The amounts above represent the current provisional estimated fair values of the respective assets acquired and liabilities assumed as of the date of acquisition. The changes in the estimated fair values during the three months ended June 30, 2024 reflect market participant assumptions about facts and circumstances existing at the acquisition date. The measurement period adjustments did not result from events occurring subsequent to the acquisition date.
The valuation of the assets acquired and liabilities assumed is substantially complete and will be finalized no later than one year after the acquisition date. The goodwill recognized related to the acquisition is tax-deductible and reflects the expected synergies and operational efficiencies arising from the transaction.
43


The acquisition primarily included loan receivables with an unpaid principal balance of $2.2 billion. These loan receivables are reported within Consumer installment loans in Note 5. Loan Receivables and Allowance for Credit Losses. To determine the provisional fair value of loans at acquisition, we estimate expected cash flows and discount those cash flows using an observable market rate of interest, when available, adjusted for factors that a market participant would consider in determining fair value. In determining fair value, expected cash flows are adjusted to include prepayment, default rate, and loss severity estimates. The difference between the fair value and the amount contractually due is recorded as a loan discount or premium at acquisition. Including the impact of measurement period adjustments, at June 30, 2024 the provisional loan discount at the acquisition date was $469 million, which is to be amortized into interest income over the estimated remaining life of the loans, as described within Note 2. Basis of Presentation and Summary of Significant Accounting Policies within our 2023 Form 10-K. The interest and fees related to the acquired business are included in our Condensed Consolidated Statements of Earnings subsequent to the acquisition date and totaled $113 million and $141 million for the three months and six months ended June 30, 2024, respectively. These amounts include amortization of the loan discount recognized at acquisition of $66 million and $80 million, respectively. Expense activities, including those associated with the acquired business, are managed for the Company as a whole.
Loans acquired without a more-than-insignificant credit deterioration since origination are measured under the Allowance for Credit Losses model, as described within Note 2. Basis of Presentation and Summary of Significant Accounting Policies within our 2023 Form 10-K. The Company’s best estimate of contractual cash flows not expected to be collected at the date of acquisition was $180 million, which is included within our allowance for credit losses, and recognized through provision for credit losses in our Condensed Consolidated Statements of Earnings for the six months ended June 30, 2024.
Included in the acquisition was $64 million of loans that have experienced more-than-insignificant deterioration in credit quality since origination (referred to as “purchased credit deteriorated” or “PCD” assets) that were not immediately written off at the acquisition date and are subject to specific guidance upon acquisition. An allowance for PCD assets of $39 million was recorded at the date of acquisition. Subsequent to initial recognition, the accounting for the PCD assets will generally follow the Allowance for Credit Losses model described within Note 2. Basis of Presentation and Summary of Significant Accounting Policies of our 2023 Form 10-K.
Pets Best
In March 2024, we sold our wholly-owned subsidiary, Pets Best Insurance Services, LLC (“Pets Best”) to Poodle Holdings, Inc. (“Buyer”) for consideration comprising a combination of cash and an equity interest of less than 10% in Independence Pet Holdings, Inc., ("IPH") an affiliate of Buyer. In connection with the sale, IPH also appointed two Synchrony executives to its board of directors. The sale of Pets Best resulted in the recognition of a gain on sale of $1.1 billion or $802 million, net of tax in the three months ended March 31, 2024. The pre-tax gain amount has been recognized within the Other component of Other Income in our Condensed Consolidated Statements of Earnings.
The Company’s initial equity investment in IPH was recorded in Other Assets on our Condensed Consolidated Statements of Financial Position and is accounted for under the equity method of accounting. The investment was recorded at its estimated fair value at the date acquired of $605 million. The estimated fair value at acquisition date was determined using a weighted average methodology of three approaches: a market approach which includes using a multiple of projected revenues, precedent transactions and an intrinsic value analysis. The market-multiple approach was established based on a selected group of publicly traded companies. The use of selected precedent transaction multiples was calibrated to the valuation outcome using the market approach. Intrinsic value analysis determines implied multiples primarily based upon recent market studies and forecasted performance. The change in the carrying value of our equity investment in IPH subsequent to the date acquired was not material.
44


NOTE 4.    DEBT SECURITIES
All of our debt securities are classified as available-for-sale and are held to meet our liquidity objectives or to comply with the Community Reinvestment Act (“CRA”). Our debt securities consist of the following:
June 30, 2024December 31, 2023
GrossGrossGrossGross
AmortizedunrealizedunrealizedEstimatedAmortizedunrealizedunrealizedEstimated
 ($ in millions)costgainslossesfair valuecostgainslossesfair value
U.S. government and federal agency$1,108 $ $ $1,108 $2,264 $1 $(1)$2,264 
State and municipal17   17 10   10 
Residential mortgage-backed(a)
362  (41)321 392  (38)354 
Asset-backed(b)
1,242 1 (4)1,239 1,167 4 (8)1,163 
Other8   8 8   8 
Total(c)
$2,737 $1 $(45)$2,693 $3,841 $5 $(47)$3,799 
_______________________
(a)    All of our residential mortgage-backed securities have been issued by government-sponsored entities and are collateralized by U.S. mortgages.
(b)    Our asset-backed securities are collateralized by credit card and auto loans.
(c)    At June 30, 2024 and December 31, 2023, the estimated fair value of debt securities pledged by the Bank as collateral to the Federal Reserve to secure Federal Reserve discount window advances was $1.2 billion and $360 million, respectively.
The following table presents the estimated fair values and gross unrealized losses of our available-for-sale debt securities:
In loss position for
Less than 12 months12 months or more
GrossGross
EstimatedunrealizedEstimatedunrealized
 ($ in millions)fair valuelossesfair valuelosses
At June 30, 2024
U.S. government and federal agency$764 $ $ $ 
State and municipal3  6  
Residential mortgage-backed11  310 (41)
Asset-backed360 (1)316 (3)
Other    
Total$1,138 $(1)$632 $(44)
At December 31, 2023
U.S. government and federal agency$495 $ $399 $(1)
State and municipal  9  
Residential mortgage-backed1  346 (38)
Asset-backed171  244 (8)
Other  8  
Total$667 $ $1,006 $(47)
We regularly review debt securities for impairment resulting from credit loss using both qualitative and quantitative criteria, as necessary based on the composition of the portfolio at period end. Based on our assessment, no material impairments for credit losses were recognized during the period.
We presently do not intend to sell our debt securities that are in an unrealized loss position and believe that it is not more likely than not that we will be required to sell these securities before recovery of our amortized cost.
45


Contractual Maturities of Investments in Available-for-Sale Debt Securities
AmortizedEstimated Weighted
At June 30, 2024 ($ in millions)costfair value
Average yield (a)
Due
Within one year$1,648 $1,646 4.8 %
After one year through five years$730 $729 5.1 %
After five years through ten years$159 $146 1.8 %
After ten years$200 $172 2.2 %
_____________________
(a)Weighted average yield is calculated based on the amortized cost of each security. In calculating yield, no adjustment has been made with respect to any tax-exempt obligations.
All securities are presented above based upon contractual maturity date, except our asset-backed securities which are allocated based upon expected final payment date. We expect actual maturities to differ from contractual maturities because borrowers have the right to prepay certain obligations.
There were no material realized gains or losses recognized for the six months ended June 30, 2024 and 2023.
Although we generally do not have the intent to sell any specific securities held at June 30, 2024, in the ordinary course of managing our debt securities portfolio, we may sell securities prior to their maturities for a variety of reasons, including diversification, credit quality, yield, liquidity requirements and funding obligations.
NOTE 5.    LOAN RECEIVABLES AND ALLOWANCE FOR CREDIT LOSSES
($ in millions)June 30, 2024December 31, 2023
Credit cards$94,091 $97,043 
Consumer installment loans6,072 3,977 
Commercial credit products2,003 1,839 
Other 118 129 
Total loan receivables, before allowance for credit losses(a)(b)(c)
$102,284 $102,988 
_______________________
(a)Total loan receivables include $20.1 billion and $21.4 billion of restricted loans of consolidated securitization entities at June 30, 2024 and December 31, 2023, respectively. See Note 6. Variable Interest Entities for further information on these restricted loans.
(b)At June 30, 2024 and December 31, 2023, loan receivables included deferred costs, net of purchase discounts and deferred income, of $(283) million and $213 million, respectively.
(c)At June 30, 2024 and December 31, 2023, $22.1 billion and $22.4 billion, respectively, of loan receivables were pledged by the Bank as collateral to the Federal Reserve to secure Federal Reserve discount window advances.

46


Allowance for Credit Losses(a)(b)
 ($ in millions)Balance at
April 1, 2024
Provision charged to operations(c)
Gross charge-offsRecoveries
Other
Balance at
June 30, 2024
Credit cards$10,194 $1,547 $(1,832)$339 $7 $10,255 
Consumer installment loans581 113 (107)15  602 
Commercial credit products127 31 (37)2  123 
Other3  (1)  2 
Total$10,905 $1,691 $(1,977)$356 $7 $10,982 
($ in millions)Balance at
April 1, 2023
Provision charged to operationsGross charge-offsRecoveriesBalance at
June 30, 2023
Credit cards$9,152 $1,337 $(1,270)$245 $9,464 
Consumer installment loans255 5 (45)6 221 
Commercial credit products104 40 (34)2 112 
Other6 1   7 
Total$9,517 $1,383 $(1,349)$253 $9,804 
 ($ in millions)Balance at
January 1, 2024
Provision charged to operations(c)
Gross charge-offsRecoveries
Other(d)
Balance at
June 30, 2024
Credit cards$10,156 $3,055 $(3,593)$630 $7 $10,255 
Consumer installment loans279 458 (197)23 39 602 
Commercial credit products131 60 (72)4  123 
Other5 (2)(1)  2 
Total$10,571 $3,571 $(3,863)$657 $46 $10,982 
($ in millions)Balance at
January 1, 2023
Impact of ASU 2022-02 Adoption
Post-Adoption Balance at January 1, 2023
Provision charged to operationsGross charge-offsRecoveriesBalance at
June 30, 2023
Credit cards$9,225 $(294)$8,931 $2,496 $(2,432)$469 $9,464 
Consumer installment loans208 1 209 90 (89)11 221 
Commercial credit products87 (1)85 88 (65)4 112 
Other7  8 (1)  7 
Total$9,527 $(294)$9,233 $2,673 $(2,586)$484 $9,804 
_______________________
(a)The allowance for credit losses at June 30, 2024 and 2023 reflects our estimate of expected credit losses for the life of the loan receivables on our Condensed Consolidated Statements of Financial Position at June 30, 2024 and 2023 which include the consideration of current and expected macroeconomic conditions that existed at those dates.
(b)Excluded from the table above are allowance for credit losses for loan receivables acquired and immediately written off within the period presented.
(c)Provision for credit losses in the Condensed Consolidated Statements of Earnings for the three and six months ended June 30, 2024 also includes amounts associated with off-balance sheet credit exposures recorded in Accrued expenses and other liabilities in the Condensed Consolidated Statements of Financial Position.
(d)Primarily represents allowance for credit losses for PCD assets.
The reasonable and supportable forecast period used in our estimate of credit losses at June 30, 2024 was 12 months, consistent with the forecast period utilized since the adoption of CECL. Beyond the reasonable and supportable forecast period, we revert to historical loss information at the loan receivables segment level over a 6-month period, gradually increasing the weight of historical losses by an equal amount each month during the reversion period, and utilize historical loss information thereafter for the remaining life of the portfolio. The reversion period and methodology remain unchanged since the adoption of CECL.
47


Losses on loan receivables, including those which are modified for borrowers experiencing financial difficulty, are estimated and recognized upon origination of the loan, based on expected credit losses for the life of the loan balance at June 30, 2024. Expected credit loss estimates are developed using both quantitative models and qualitative adjustments, and incorporates a macroeconomic forecast, as described within Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our 2023 annual consolidated financial statements within our 2023 Form 10-K. The current and forecasted economic conditions at the balance sheet date influenced our current estimate of expected credit losses, which reflects our expectations of the macroeconomic environment. We continued to experience a decrease in payment rates and total delinquent balances as a percentage of total loan receivables from the prior quarter. We also experienced an increase in net charge-offs during the six months ended June 30, 2024 and expect net charge-offs as a percentage of loan receivables to reduce in the second half of 2024. These conditions are reflected in our current estimate of expected credit losses. Our allowance for credit losses increased to $11.0 billion during the six months ended June 30, 2024, primarily reflecting these conditions and the impact of the Ally Lending acquisition. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies to our 2023 annual consolidated financial statements within our 2023 Form 10-K for additional information on our significant accounting policies related to our allowance for credit losses.
Delinquent and Non-accrual Loans
The following table provides information on our delinquent and non-accrual loans:
At June 30, 2024 ($ in millions)30-89 days delinquent90 or more days delinquentTotal past due90 or more days delinquent and accruingTotal non-accruing
Credit cards$2,159 $2,171 $4,330 $2,171 $ 
Consumer installment loans125 28 153  28 
Commercial credit products46 45 91 44 1 
Total delinquent loans$2,330 $2,244 $4,574 $2,215 $29 
Percentage of total loan receivables2.3 %2.2 %4.5 %2.2 % %
At December 31, 2023 ($ in millions)30-89 days delinquent90 or more days delinquentTotal past due90 or more days delinquent and accruingTotal non-accruing
Credit cards$2,375 $2,290 $4,665 $2,290 $ 
Consumer installment loans96 23 119  23 
Commercial credit products61 40 101 40  
Total delinquent loans$2,532 $2,353 $4,885 $2,330 $23 
Percentage of total loan receivables2.5 %2.3 %4.7 %2.3 % %

48


Credit Quality Indicators
Our loan receivables portfolio includes both secured and unsecured loans. Secured loan receivables are largely comprised of consumer installment loans secured by equipment. Unsecured loan receivables are largely comprised of our open-ended consumer and commercial revolving credit card loans. As part of our credit risk management activities, on an ongoing basis, we assess overall credit quality by reviewing information related to the performance of a customer’s account with us, including delinquency information, as well as information from credit bureaus relating to the customer’s broader credit performance. We utilize VantageScore credit scores to assist in our assessment of credit quality. VantageScore credit scores are obtained at origination of the account and are refreshed, at a minimum quarterly, but could be as often as weekly, to assist in predicting customer behavior. We categorize these credit scores into the following three credit score categories: (i) 651 or higher, which are considered the strongest credits; (ii) 591 to 650, considered moderate credit risk; and (iii) 590 or less, which are considered weaker credits. There are certain customer accounts, including for our commercial credit products, for which a VantageScore credit score may not be available where we use alternative sources to assess their credit quality and predict behavior. The following table provides the most recent VantageScore credit scores, or equivalent, available for our revolving credit card and commercial credit product customers at June 30, 2024, December 31, 2023 and June 30, 2023, respectively, as a percentage of each class of loan receivable. The table below excludes 0.3%, 0.3% and 0.4% of our total loan receivables balance for our credit cards and commercial credit products at each of June 30, 2024, December 31, 2023 and June 30, 2023, respectively, which represents those customer accounts for which a VantageScore credit score, or equivalent, is not available.
June 30, 2024December 31, 2023June 30, 2023
651 or591 to590 or651 or591 to590 or651 or591 to590 or
higher650 lesshigher650 lesshigher650 less
Credit cards73 %19 %8 %72 %19 %9 %74 %19 %7 %
Commercial credit products 84 %7 %9 %83 %10 %7 %87 %7 %6 %
Consumer Installment Loans
Delinquency trends are the primary credit quality indicator for our consumer installment loans, which we use to monitor credit quality and risk within the portfolio. The tables below include information on our consumer installment loans by origination year. The amounts for the current year period include information related to loan receivables associated with the Ally Lending acquisition. See Note 3. Acquisitions and Dispositions for additional information.
Consumer Installment Loans by Origination Year
By origination year
At June 30, 2024 ($ in millions)
20242023202220212020PriorTotal
Amortized cost basis$1,687 $2,270 $1,264 $553 $239 $59 $6,072 
30-89 days delinquent20 48 34 15 6 2 125 
90 or more days delinquent4 11 9 3 1  28 

By origination year
At December 31, 2023 ($ in millions)20232022202120202019PriorTotal
Amortized cost basis$2,097 $931 $541 $312 $69 $27 $3,977 
30-89 days delinquent44 25 15 9 2 1 96 
90 or more days delinquent11 6 4 2   23 

Gross Charge-offs for Consumer Installment Loans by Origination Year
By origination year
For the six months ended ($ in millions)
20242023202220212020PriorTotal
June 30, 20245 97 59 24 9 3 197 
June 30, 2023— 6 47 21 11 4 89 
49


Loan Modifications to Borrowers Experiencing Financial Difficulty
The Company adopted ASU 2022-02 at January 1, 2023 on a modified retrospective basis through a cumulative adjustment to retained earnings. The new guidance is applicable for all loans modified to borrowers experiencing financial difficulties since January 1, 2023. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies - Allowance for Credit Losses - Loan Modifications to Borrowers Experiencing Financial Difficulty within our 2023 Form 10-K for additional information on our significant accounting policies related to loan modifications to borrowers experiencing financial difficulty.
The following table provides information on our loan modifications made to borrowers experiencing financial difficulty during the periods presented, which do not include loans that are classified as loan receivables held for sale:
Three months ended June 3020242023
($ in millions)Amount
% of Total Class of Loan Receivables
Amount
% of Total Class of Loan Receivables
Long-term modifications
Credit cards$409 0.4 %$345 0.4 %
Consumer installment loans — % — %
Commercial credit products2 0.1 %2 0.1 %
Short-term modifications
Credit cards226 0.2 %138 0.2 %
Consumer installment loans — % — %
Commercial credit products1 — % — %
Total$638 0.6 %$485 0.5 %
Six months ended June 3020242023
($ in millions)Amount
% of Total Class of Loan Receivables
Amount
% of Total Class of Loan Receivables
Long-term modifications
Credit cards$880 0.9 %$722 0.8 %
Consumer installment loans — % — %
Commercial credit products4 0.2 %3 0.2 %
Short-term modifications
Credit cards473 0.5 %277 0.3 %
Consumer installment loans — % — %
Commercial credit products1 — % — %
Total$1,358 1.3 %$1,002 1.1 %
Financial Effects of Loan Modifications to Borrowers Experiencing Financial Difficulty
As part of our loan modifications to borrowers experiencing financial difficulty, we may provide multiple concessions to minimize our economic loss and improve long-term loan performance and collectability. For long-term modifications made in the three and six months ended June 30, 2024, the financial effect of these modifications reduced the weighted-average interest rates by 97% for both periods, respectively. For long-term modifications made in the three and six months ended June 30, 2023, the financial effect of these modifications reduced the weighted-average interest rates by 96% and 97%, respectively. For short-term modifications made in the three and six months ended June 30, 2024, unpaid balances of $15 million and $114 million, respectively, were forgiven. For short-term modifications made in the three and six months ended June 30, 2023, unpaid balances of $10 million and $67 million, respectively, were forgiven.
50


Performance of Loans Modified to Borrowers Experiencing Financial Difficulty
The following tables provide information on the performance of loans modified to borrowers experiencing financial difficulty which have been modified within the previous 12 months and remain in a modification program at June 30, 2024. For the comparative period, amounts represent loans that were modified subsequent to January 1, 2023 and remained in a modification program at June 30, 2023:
Amortized cost basis
At June 30, 2024 ($ in millions)Current30-89 days delinquent90 or more days delinquent
Total past due(a)
Long-term modifications
Credit cards$993 $157 $133 $290 
Consumer installment loans    
Commercial credit products3 1 1 2 
Short-term modifications
Credit cards67 36 45 81 
Consumer installment loans    
Commercial credit products    
Total delinquent modified loans$1,063 $194 $179 $373 
Percentage of total loan receivables1.0 %0.2 %0.2 %0.4 %
Amortized cost basis
At June 30, 2023 ($ in millions)Current30-89 days delinquent90 or more days delinquent
Total past due(a)
Long-term modifications
Credit cards$435 $109 $94 $203 
Consumer installment loans    
Commercial credit products1  1 1 
Short-term modifications
Credit cards41 24 27 51 
Consumer installment loans    
Commercial credit products    
Total delinquent modified loans$477 $133 $122 $255 
Percentage of total loan receivables0.5 %0.1 %0.1 %0.3 %
___________________
(a)    Once a loan has been modified, it only returns to current status (re-aged) after three consecutive monthly program payments are received post the modification date.
Payment Defaults
The following table presents the type, number and amount of loans to borrowers experiencing financial difficulty that enrolled in a long-term modification program within the previous 12 months from June 30, 2024, or between January 1, 2023 and June 30, 2023 for the comparative period, and experienced a payment default and charged-off during the period presented:
Three months ended June 3020242023
($ in millions, accounts in thousands)Accounts defaultedLoans defaultedAccounts defaultedLoans defaulted
Credit cards34 $96 18 $38 
Consumer installment loans    
Commercial credit products1 1   
Total35 $97 18 $38 
51



Six months ended June 3020242023
($ in millions, accounts in thousands)Accounts defaultedLoans defaultedAccounts defaultedLoans defaulted
Credit cards81 $214 20 $45 
Consumer installment loans    
Commercial credit products1 2   
Total82 $216 20 $45 
Of the loans modified to borrowers experiencing financial difficulty that enrolled in a short-term modification program within the previous 12 months from June 30, 2024, or between January 1, 2023 and June 30, 2023 for the comparative period, 56% and 43% had fully completed all required payments and successfully exited the program during the six months ended June 30, 2024 and 2023, respectively.
Unfunded Lending Commitments
We manage the potential risk in credit commitments by limiting the total amount of credit, both by individual customer and in total, by monitoring the size and maturity of our portfolios and by applying the same credit standards for all of our credit products. Unused credit card lines available to our customers totaled approximately $431 billion and $427 billion at June 30, 2024 and December 31, 2023, respectively. While these amounts represented the total available unused credit card lines, we have not experienced and do not anticipate that all of our customers will access their entire available line at any given point in time.
Interest Income by Product
The following table provides additional information about our interest and fees on loans, including merchant discounts, from our loan receivables, including held for sale:
Three months ended June 30,Six months ended June 30,
($ in millions)2024202320242023
Credit cards(a)
$5,013 $4,679 $10,109 $9,176 
Consumer installment loans243 94 392 177 
Commercial credit products43 36 88 70 
Other2 3 5 5 
Total(b)
$5,301 $4,812 $10,594 $9,428 
_______________________
(a)Interest income on credit cards that was reversed related to accrued interest receivables written off was $595 million and $433 million for the three months ended June 30, 2024 and 2023, respectively, and $1.2 billion and $848 million for the six months ended June 30, 2024 and 2023, respectively.
(b)Deferred merchant discounts to be recognized in interest income at both June 30, 2024 and December 31, 2023, was $1.9 billion, respectively, which are included in Accrued expenses and other liabilities in our Condensed Consolidated Statement of Financial Position.

52


NOTE 6.    VARIABLE INTEREST ENTITIES
We use VIEs to securitize loan receivables and arrange asset-backed financing in the ordinary course of business. Investors in these entities only have recourse to the assets owned by the entity and not to our general credit. We do not have implicit support arrangements with any VIE and we did not provide non-contractual support for previously transferred loan receivables to any of these VIEs in the three and six months ended June 30, 2024 and 2023. Our VIEs are able to accept new loan receivables and arrange new asset-backed financings, consistent with the requirements and limitations on such activities placed on the VIE by existing investors. Once an account has been designated to a VIE, the contractual arrangements we have require all existing and future loan receivables originated under such account to be transferred to the VIE. The amount of loan receivables held by our VIEs in excess of the minimum amount required under the asset-backed financing arrangements with investors may be removed by us under removal of accounts provisions. All loan receivables held by a VIE are subject to claims of third-party investors.
In evaluating whether we have the power to direct the activities of a VIE that most significantly impact its economic performance, we consider the purpose for which the VIE was created, the importance of each of the activities in which it is engaged and our decision-making role, if any, in those activities that significantly determine the entity’s economic performance as compared to other economic interest holders. This evaluation requires consideration of all facts and circumstances relevant to decision-making that affects the entity’s future performance and the exercise of professional judgment in deciding which decision-making rights are most important.
In determining whether we have the right to receive benefits or the obligation to absorb losses that could potentially be significant to a VIE, we evaluate all of our economic interests in the entity, regardless of form (debt, equity, management and servicing fees, and other contractual arrangements). This evaluation considers all relevant factors of the entity’s design, including: the entity’s capital structure, contractual rights to earnings or losses, subordination of our interests relative to those of other investors, as well as any other contractual arrangements that might exist that could have the potential to be economically significant. The evaluation of each of these factors in reaching a conclusion about the potential significance of our economic interests is a matter that requires the exercise of professional judgment.
We consolidate VIEs where we have the power to direct the activities that significantly affect the VIEs' economic performance, typically because of our role as either servicer or administrator for the VIEs. The power to direct exists because of our role in the design and conduct of the servicing of the VIEs’ assets as well as directing certain affairs of the VIEs, including determining whether and on what terms debt of the VIEs will be issued.
The loan receivables in these entities have risks and characteristics similar to our other financing receivables and were underwritten to the same standard. Accordingly, the performance of these assets has been similar to our other comparable loan receivables, and the blended performance of the pools of receivables in these entities reflects the eligibility criteria that we apply to determine which receivables are selected for transfer. Contractually, the cash flows from these financing receivables must first be used to pay third-party debt holders, as well as other expenses of the entity. Excess cash flows, if any, are available to us. The creditors of these entities have no claim on our other assets.
53


The table below summarizes the assets and liabilities of our consolidated securitization VIEs described above:
($ in millions)June 30, 2024December 31, 2023
Assets  
Loan receivables, net(a)
$18,292  $19,537 
Other assets(b)
46  47 
Total$18,338  $19,584 
  
Liabilities 
Borrowings$7,517  $7,267 
Other liabilities28  31 
Total$7,545  $7,298 
_______________________
(a)    Includes $1.8 billion and $1.9 billion of related allowance for credit losses resulting in gross restricted loans of $20.1 billion and $21.4 billion at June 30, 2024 and December 31, 2023, respectively.
(b)    Includes $43 million and $45 million of segregated funds held by the VIEs at June 30, 2024 and December 31, 2023, respectively, which are classified as restricted cash and equivalents and included as a component of Other assets in our Condensed Consolidated Statements of Financial Position.
The balances presented above are net of intercompany balances and transactions that are eliminated in our condensed consolidated financial statements.
We provide servicing for all of our consolidated VIEs. Collections are required to be placed into segregated accounts owned by each VIE in amounts that meet contractually specified minimum levels. These segregated funds are invested in cash and cash equivalents and are restricted as to their use, principally to pay maturing principal and interest on debt and the related servicing fees. Collections above these minimum levels are remitted to us on a daily basis.
Income (principally, interest and fees on loans) earned by our consolidated VIEs was $1.0 billion and $1.0 billion for the three months ended June 30 2024 and 2023, respectively. Related expenses consisted primarily of provision for credit losses of $257 million and $244 million for the three months ended June 30 2024 and 2023, respectively, and interest expense of $110 million and $78 million for the three months ended June 30 2024 and 2023, respectively.
Income (principally, interest and fees on loans) earned by our consolidated VIEs was $2.0 billion and $1.9 billion for the six months ended June 30, 2024 and 2023, respectively. Related expenses consisted primarily of provision for credit losses of $422 million and $364 million for the six months ended June 30, 2024 and 2023, respectively, and interest expense of $215 million and $155 million for the six months ended June 30, 2024 and 2023, respectively. These amounts do not include intercompany transactions, principally fees and interest, which are eliminated in our condensed consolidated financial statements.
Non-consolidated VIEs
As part of our community reinvestment initiatives, we invest in affordable housing properties and receive affordable housing tax credits for these investments. These investments included in our Condensed Consolidated Statement of Financial Position totaled $749 million and $736 million at June 30, 2024 and December 31, 2023, respectively, and represents our total exposure for these entities.
For the three months ended June 30, 2024 and 2023, we recognized amortization expense of $24 million and $15 million, respectively, and tax credits and other tax benefits of $28 million and $24 million, respectively, associated with investments in affordable housing properties within income tax expense or benefit. For the six months ended June 30, 2024 and 2023, we recognized amortization expense of $47 million and $35 million, respectively, and tax credits and other tax benefits of $56 million and $47 million, respectively, associated with investments in affordable housing properties within income tax expense or benefit.
Our other investments in non-consolidated VIEs, totaled $269 million and $252 million at June 30, 2024 and December 31, 2023, respectively. At June 30, 2024, the Company also had investment commitments of $215 million related to these investments.
54


NOTE 7.    GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
($ in millions)
2024
Balance at January 1
$1,018 
Change in amounts allocated to disposition of business(a)
4 
Goodwill recognized upon acquisition252 
Balance at June 30
$1,274 
_____________
(a)    The change in the six months ended June 30, 2024 was based upon the carrying amount of net assets of Pets Best and the final valuation of consideration received at closing.
Intangible Assets
June 30, 2024December 31, 2023
($ in millions)Gross carrying amountAccumulated amortizationNetGross carrying amountAccumulated amortizationNet
Capitalized software$2,123 $(1,410)$713 $2,065 $(1,302)$763 
Other191 (128)63 204 (152)52 
Total$2,314 $(1,538)$776 $2,269 $(1,454)$815 
During the six months ended June 30, 2024, we recorded additions to intangible assets subject to amortization of $121 million, primarily related to capitalized software expenditures, as well as intangible assets of $18 million related to the Ally Lending acquisition. See Note 3. Acquisitions and Dispositions for additional information.
Amortization expense was $80 million and $72 million for the three months ended June 30, 2024 and 2023, respectively, and $160 million and $142 million for the six months ended June 30, 2024 and 2023, respectively, and is included as a component of Other expense in our Condensed Consolidated Statements of Earnings.

55


NOTE 8.    DEPOSITS
June 30, 2024December 31, 2023
($ in millions)Amount
Average rate(a)
Amount
Average rate(a)
Interest-bearing deposits$82,708 4.7 %$80,789 3.9 %
Non-interest-bearing deposits392 — 364 — 
Total deposits$83,100 $81,153 
____________________
(a)Based on interest expense for the six months ended June 30, 2024 and the year ended December 31, 2023 and average deposits balances.
At June 30, 2024 and December 31, 2023, interest-bearing deposits included $10.6 billion and $10.0 billion, respectively, of certificates of deposit that exceeded applicable FDIC insurance limits, which are generally $250,000 per depositor for each account ownership category. These amounts include partially insured certificates of deposit.
At June 30, 2024, our interest-bearing time deposits maturing for the remainder of 2024 and over the next four years and thereafter were as follows:
($ in millions)20242025202620272028Thereafter
Deposits$16,191 $25,173 $1,973 $2,774 $1,478 $558 
The above maturity table excludes $30.4 billion of demand deposits with no defined maturity, of which $28.4 billion are savings accounts. In addition, at June 30, 2024, we had $4.2 billion of broker network deposit sweeps procured through a program arranger who channels brokerage account deposits to us that are also excluded from the above maturity table. Unless extended, the contracts associated with these broker network deposit sweeps will terminate between 2025 and 2026.
56


NOTE 9.    BORROWINGS
June 30, 2024December 31, 2023
($ in millions)Maturity dateInterest RateWeighted average interest rate
Outstanding Amount(a)(b)
Outstanding Amount(a)(b)
Borrowings of consolidated securitization entities:
Fixed securitized borrowings2025 - 2027
3.37% - 5.74%
4.69 %$4,167 $3,417 
Floating securitized borrowings2024 - 2027
6.07% - 6.30%
6.15 %3,350 3,850 
Total borrowings of consolidated securitization entities5.34 %7,517 7,267 
Senior unsecured notes:
Synchrony Financial senior unsecured notes:
Fixed senior unsecured notes2024 - 2031
2.87% - 5.15%
4.20 %5,884 6,480 
Synchrony Bank senior unsecured notes:
Fixed senior unsecured notes2025 - 2027
5.40% - 5.63%
5.49 %1,495 1,494 
Total senior unsecured notes4.46 %7,379 7,974 
Subordinated unsecured notes:
Synchrony Financial subordinated unsecured notes:
Fixed subordinated unsecured notes2033
7.25%
7.25 %741 741 
Total senior and subordinated unsecured notes4.72 %8,120 8,715 
Total borrowings$15,637 $15,982 
___________________
(a)Includes unamortized debt premiums, discounts and issuance costs.
(b)The Company may redeem certain borrowings prior to their original contractual maturity dates in accordance with the optional redemption provision specified in the respective instruments.
Debt Maturities
The following table summarizes the maturities of the principal amount of our borrowings of consolidated securitization entities and senior and subordinated unsecured notes for the remainder of 2024 and over the next four years and thereafter:
($ in millions)20242025202620272028Thereafter
Borrowings$1,975 $5,650 $3,250 $2,650 $ $2,150 
Additional Sources of Liquidity
We have undrawn committed capacity under certain credit facilities, primarily related to our securitization programs and also have access to the Federal Reserve discount window.
At June 30, 2024 and December 31, 2023, we had an aggregate of $2.5 billion of undrawn committed capacity under our securitization financings, subject to customary borrowing conditions, from private lenders under our securitization programs, and an aggregate of $0.5 billion of undrawn committed capacity under our unsecured revolving credit facility with private lenders.
At June 30, 2024 and December 31, 2023, we had $10.2 billion and $10.4 billion, respectively, in undrawn Federal Reserve discount window borrowing capacity based on the amount and type of assets pledged.
57


NOTE 10.    FAIR VALUE MEASUREMENTS
For a description of how we estimate fair value, see Note 2. Basis of Presentation and Summary of Significant Accounting Policies in our 2023 annual consolidated financial statements within our 2023 Form 10-K. The following tables present our assets and liabilities measured at fair value on a recurring basis.
Recurring Fair Value Measurements
At June 30, 2024 ($ in millions)Level 1Level 2Level 3
Total(a)
Assets
Debt securities
U.S. government and federal agency $ $1,108 $ $1,108 
State and municipal  17 17 
Residential mortgage-backed 321  321 
Asset-backed 1,239  1,239 
Other  8 8 
Other(b)
30  9 39 
Total $30 $2,668 $34 $2,732 
Liabilities
Other(c)
  10 10 
Total$ $ $10 $10 
At December 31, 2023 ($ in millions)
Assets
Debt securities
U.S. government and federal agency $ $2,264 $ $2,264 
State and municipal  10 10 
Residential mortgage-backed 354  354 
Asset-backed 1,162  1,162 
Other  8 8 
Other(b)
14  10 24 
Total $14 $3,780 $28 $3,822 
Liabilities
Other(c)
  $4 $4 
Total$ $ $4 $4 
_______________________
(a)    For the six months ended June 30, 2024 and 2023, there were no fair value measurements transferred between levels.
(b)    Other is primarily comprised of equity investments measured at fair value, which are included in Other assets in our Condensed Consolidated Statement of Financial Position, as well as certain financial assets for which we have elected the fair value option which are included in Loan receivables in our Condensed Consolidated Statement of Financial Position.
(c)    Other includes certain financial liabilities for which we have elected the fair value option. These liabilities are included in Accrued expenses and other liabilities in our Condensed Consolidated Statement of Financial Position.
Level 3 Fair Value Measurements
Our Level 3 recurring fair value measurements primarily relate to state and municipal and corporate debt instruments, which are valued using non-binding broker quotes or other third-party sources, and financial assets and liabilities for which we have elected the fair value option. See Note 2. Basis of Presentation and Summary of Significant Accounting Policies and Note 10. Fair Value Measurements in our 2023 annual consolidated financial statements within our 2023 Form 10-K for a description of our process to evaluate third-party pricing servicers. Our state and municipal debt securities are classified as available-for-sale with changes in fair value included in Accumulated other comprehensive income.
58


The changes in our Level 3 assets and liabilities that are measured on a recurring basis for the three and six months ended June 30, 2024 and 2023, respectively, were not material.
Financial Assets and Financial Liabilities Carried at Other Than Fair Value
CarryingCorresponding fair value amount
At June 30, 2024 ($ in millions)valueTotalLevel 1Level 2Level 3
Financial Assets
Financial assets for which carrying values equal or approximate fair value:
Cash and equivalents(a)
$18,632 $18,632 $18,632 $ $ 
Other assets(a)(b)
$48 $48 $48 $ $ 
Financial assets carried at other than fair value:
Loan receivables, net(c)
$91,293 $103,970 $ $ $103,970 
Financial Liabilities
Financial liabilities carried at other than fair value:
Deposits$83,100 $83,046 $ $83,046 $ 
Borrowings of consolidated securitization entities$7,517 $7,501 $ $4,147 $3,354 
Senior and subordinated unsecured notes$8,120 $7,841 $ $7,841 $ 
CarryingCorresponding fair value amount
At December 31, 2023 ($ in millions)valueTotalLevel 1Level 2Level 3
Financial Assets
Financial assets for which carrying values equal or approximate fair value:
Cash and equivalents(a)
$14,259 $14,259 $14,259 $ $ 
Other assets(a)(b)
$50 $50 $50 $ $ 
Assets held for sale(d)
$112 $112 $112 $ $ 
Financial assets carried at other than fair value:
Loan receivables, net(c)
$92,407 $104,761 $ $ $104,761 
Financial Liabilities
Financial liabilities carried at other than fair value:
Deposits$81,153 $80,935 $ $80,935 $ 
Borrowings of consolidated securitization entities$7,267 $7,250 $ $3,411 $3,839 
Senior and subordinated unsecured notes$8,715 $8,423 $ $8,423 $ 
_______________________
(a)    For cash and equivalents and restricted cash and equivalents, carrying value approximates fair value due to the liquid nature and short maturity of these instruments.
(b)    This balance relates to restricted cash and equivalents, which is included in Other assets.
(c)    Excludes financial assets for which we have elected the fair value option. Under certain retail partner program agreements, the expected sales proceeds in the event of a sale of their credit card portfolio may be limited to the amounts owed by our customers, which may be less than the fair value indicated above.
(d)    Includes $19 million of cash and equivalents and $93 million of restricted cash and equivalents.


59


Equity Securities Without Readily Determinable Fair Values
Three months endedSix months ended
At or for the periods ended June 30
($ in millions)
2024202320242023
Carrying value(a)
$273 $255 $273 $255 
Upward adjustments(b)
    
Downward adjustments(b)
(2)(1)(2)(1)
_______________________
(a)    Carrying value reflects cumulative purchases and sales in addition to upward and downward carrying value changes, and at December 31, 2023 was $270 million.
(b)    Between January 1, 2018 and June 30, 2024, cumulative upward and downward carrying value adjustments were $205 million and $(16) million, respectively.
NOTE 11.    REGULATORY AND CAPITAL ADEQUACY
As a savings and loan holding company and a financial holding company, we are subject to regulation, supervision and examination by the Federal Reserve Board and subject to the capital requirements as prescribed by Basel III capital rules and the requirements of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The Bank is a federally chartered savings association. As such, the Bank is subject to regulation, supervision and examination by the Office of the Comptroller of the Currency of the U.S. Treasury (the “OCC”), which is its primary regulator, and by the Consumer Financial Protection Bureau (“CFPB”). In addition, the Bank, as an insured depository institution, is supervised by the FDIC.
Failure to meet minimum capital requirements can initiate certain mandatory and, possibly, additional discretionary actions by regulators that, if undertaken, could limit our business activities and have a material adverse effect on our consolidated financial statements. Under capital adequacy guidelines, we must meet specific capital guidelines that involve quantitative measures of our assets, liabilities and certain off-balance-sheet items as calculated under regulatory accounting practices. The capital amounts and classifications are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.
Quantitative measures established by regulation to ensure capital adequacy require us and the Bank to maintain minimum amounts and ratios (set forth in the tables below) of Total, Tier 1 and common equity Tier 1 capital (as defined in the regulations) to risk-weighted assets (as defined), and of Tier 1 capital to average assets (as defined).
For Synchrony Financial to be a well-capitalized savings and loan holding company, the Bank must be well-capitalized and Synchrony Financial must not be subject to any written agreement, order, capital directive, or prompt corrective action directive issued by the Federal Reserve Board to meet and maintain a specific capital level for any capital measure.
The Company elected to adopt the option provided by the interim final rule issued by joint federal bank regulatory agencies, which largely delayed the effects of CECL on its regulatory capital. Beginning in the first quarter of 2022, the effects are being phased-in over a three-year period through 2024 and will be fully phased-in beginning in the first quarter of 2025. Under the interim final rule, the amount of adjustments to regulatory capital deferred until the phase-in period included both the initial impact of our adoption of CECL at January 1, 2020 and 25% of subsequent changes in our allowance for credit losses during the two-year period ended December 31, 2021, collectively the “CECL regulatory capital transition adjustment”. Beginning in the first quarter of 2024 only 25% of the CECL regulatory capital transition adjustment is deferred in our regulatory capital amounts and ratios, as compared to 50% at December 31, 2023.
At June 30, 2024 and December 31, 2023, Synchrony Financial met all applicable requirements to be deemed well-capitalized pursuant to Federal Reserve Board regulations. At June 30, 2024 and December 31, 2023, the Bank also met all applicable requirements to be deemed well-capitalized pursuant to OCC regulations and for purposes of the Federal Deposit Insurance Act. There are no conditions or events subsequent to June 30, 2024 that management believes have changed the Company's or the Bank’s capital category.
60


The actual capital amounts, ratios and the applicable required minimums of the Company and the Bank are as follows:
Synchrony Financial
At June 30, 2024 ($ in millions)ActualMinimum for capital
adequacy purposes
Amount
Ratio(a)
Amount
Ratio(b)
Total risk-based capital$16,438 15.8 %$8,297 8.0 %
Tier 1 risk-based capital$14,290 13.8 %$6,223 6.0 %
Tier 1 leverage$14,290 12.0 %$4,745 4.0 %
Common equity Tier 1 Capital$13,068 12.6 %$4,667 4.5 %
At December 31, 2023 ($ in millions)ActualMinimum for capital
adequacy purposes
Amount
Ratio(a)
Amount
Ratio(b)
Total risk-based capital$15,464 14.9 %$8,277 8.0 %
Tier 1 risk-based capital$13,334 12.9 %$6,208 6.0 %
Tier 1 leverage$13,334 11.7 %$4,563 4.0 %
Common equity Tier 1 Capital$12,600 12.2 %$4,656 4.5 %
Synchrony Bank
At June 30, 2024 ($ in millions)ActualMinimum for capital
adequacy purposes
Minimum to be well-capitalized under prompt corrective action provisions
Amount
Ratio(a)
Amount
Ratio(b)
AmountRatio
Total risk-based capital$15,072 15.3 %$7,884 8.0 %$9,855 10.0 %
Tier 1 risk-based capital$12,984 13.2 %$5,913 6.0 %$7,884 8.0 %
Tier 1 leverage$12,984 11.6 %$4,484 4.0 %$5,605 5.0 %
Common equity Tier I capital$12,984 13.2 %$4,435 4.5 %$6,406 6.5 %
At December 31, 2023 ($ in millions)ActualMinimum for capital
adequacy purposes
Minimum to be well-capitalized under prompt corrective action provisions
Amount
Ratio(a)
Amount
Ratio(b)
AmountRatio
Total risk-based capital$14,943 15.3 %$7,822 8.0 %$9,778 10.0 %
Tier 1 risk-based capital$12,880 13.2 %$5,867 6.0 %$7,822 8.0 %
Tier 1 leverage$12,880 12.0 %$4,302 4.0 %$5,377 5.0 %
Common equity Tier I capital$12,880 13.2 %$4,400 4.5 %$6,356 6.5 %
_______________________
(a)Capital ratios are calculated based on the Basel III Standardized Approach rules. Capital amounts and ratios at June 30, 2024 and at December 31, 2023 in the above tables reflect the applicable CECL regulatory capital transition adjustment.
(b)At June 30, 2024 and at December 31, 2023, Synchrony Financial and the Bank also must maintain a capital conservation buffer of common equity Tier 1 capital in excess of minimum risk-based capital ratios by at least 2.5 percentage points to avoid limits on capital distributions and certain discretionary bonus payments to executive officers and similar employees.
The Bank may pay dividends on its stock, with consent or non-objection from the OCC and the Federal Reserve Board, among other things, if its regulatory capital would not thereby be reduced below the applicable regulatory capital requirements.
61


NOTE 12.    EARNINGS PER SHARE
Basic earnings per share is computed by dividing earnings available to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings per common share reflects the assumed conversion of all dilutive securities, which are calculated using the treasury stock method.
The following table presents the calculation of basic and diluted earnings per common share:
Three months ended June 30,Six months ended June 30,
(in millions, except per share data)2024202320242023
Net earnings$643 $569 $1,936 $1,170 
Preferred stock dividends(19)(10)$(30)$(21)
Net earnings available to common stockholders$624 $559 $1,906 $1,149 
Weighted average common shares outstanding, basic399.3 422.7 402.0 $418.9 
Effect of dilutive securities3.3 1.5 3.4 $2.2 
Weighted average common shares outstanding, dilutive402.6 424.2 $405.4 $421.1 
Earnings per basic common share$1.56 $1.32 $4.74 $2.74 
Earnings per diluted common share$1.55 $1.32 $4.70 $2.73 
We have issued certain stock-based awards under the Synchrony Financial 2014 Long-Term Incentive Plan. A total of zero shares and 6 million shares for the three months ended June 30, 2024 and 2023, respectively, and 1 million and 5 million shares for the six months ended June 30, 2024 and 2023, respectively, related to these awards, were considered anti-dilutive and therefore were excluded from the computation of diluted earnings per common share.
NOTE 13.    EQUITY AND OTHER STOCK RELATED INFORMATION
Preferred Stock
The following table summarizes the Company's preferred stock issued and outstanding at June 30, 2024 and December 31, 2023.
SeriesIssuance DateRedeemable by Issuer BeginningPer Annum Dividend RateLiquidation Preference per ShareTotal Shares OutstandingJune 30, 2024December 31, 2023
($ in millions, except per share data)
Series A(a)
November 14, 2019November 15, 20245.625%$1,000750,000$734 $734 
Series B(a)
February 23, 2024May 15, 2029
8.25%(b)
$1,000500,000$488 $ 
$1,222 $734 
_______________________
(a)Issued as depositary shares, each representing a 1/40th interest in a share of the corresponding series of non-cumulative perpetual preferred stock. Dividends are payable quarterly on February 15, May 15, August 15 and November 15 of each calendar year at a fixed rate, in each case when, as and if declared by the Board of Directors.
(b)Through May 14, 2029; resets May 15, 2029 and each date falling on the fifth anniversary at 5-Year Treasury Rate plus 4.044%.
62


NOTE 14.    INCOME TAXES
Unrecognized Tax Benefits
($ in millions)June 30, 2024December 31, 2023
Unrecognized tax benefits, excluding related interest expense and penalties(a)
$242  $230 
Portion that, if recognized, would reduce tax expense and effective tax rate(b)
$191 $182 
____________________
(a)Interest and penalties related to unrecognized tax benefits were not material for all periods presented.
(b)Comprised of federal unrecognized tax benefits and state and local unrecognized tax benefits net of the effects of associated U.S. federal income taxes. Excludes amounts attributable to any related valuation allowances resulting from associated increases in deferred tax assets.
We establish a liability that represents the difference between a tax position taken (or expected to be taken) on an income tax return and the amount of taxes recognized in our financial statements. The liability associated with the unrecognized tax benefits is adjusted periodically when new information becomes available. The amount of unrecognized tax benefits that is reasonably possible to be resolved in the next twelve months is expected to be $39 million, of which $31 million, if recognized, would reduce the Company's tax expense and effective tax rate.
In the current year, the Company executed a Memorandum of Understanding with the IRS to participate voluntarily in the IRS Compliance Assurance Process (“CAP”) program for the 2024 tax year, and thus the tax year is under IRS review. The IRS is also examining our 2023 tax year, and we expect the review will be completed in the current year. Additionally, we are under examination in various states going back to 2014.
We believe that there are no issues or claims that are likely to significantly impact our results of operations, financial position or cash flows. We further believe that we have made adequate provision for all income tax uncertainties that could result from such examinations.
NOTE 15.    LEGAL PROCEEDINGS AND REGULATORY MATTERS
In the normal course of business, from time to time, we have been named as a defendant in various legal proceedings, including arbitrations, class actions and other litigation, arising in connection with our business activities. Certain of the legal actions include claims for substantial compensatory and/or punitive damages, or claims for indeterminate amounts of damages. We are also involved, from time to time, in reviews, investigations and proceedings (both formal and informal) by governmental agencies regarding our business (collectively, “regulatory matters”), which could subject us to significant fines, penalties, obligations to change our business practices or other requirements resulting in increased expenses, diminished income and damage to our reputation. We contest liability and/or the amount of damages as appropriate in each pending matter. In accordance with applicable accounting guidance, we establish an accrued liability for legal and regulatory matters when those matters present loss contingencies which are both probable and reasonably estimable.
Legal proceedings and regulatory matters are subject to many uncertain factors that generally cannot be predicted with assurance, and we may be exposed to losses in excess of any amounts accrued.
For some matters, we are able to determine that an estimated loss, while not probable, is reasonably possible. For other matters, including those that have not yet progressed through discovery and/or where important factual information and legal issues are unresolved, we are unable to make such an estimate. We currently estimate that the reasonably possible losses for legal proceedings and regulatory matters, whether in excess of a related accrued liability or where there is no accrued liability, and for which we are able to estimate a possible loss, are immaterial. This represents management’s estimate of possible loss with respect to these matters and is based on currently available information. This estimate of possible loss does not represent our potential maximum loss exposure. The legal proceedings and regulatory matters underlying the estimate will change from time to time and actual results may vary significantly from current estimates.
63


Our estimate of reasonably possible losses involves significant judgment, given the varying stages of the proceedings, the existence of numerous yet to be resolved issues, the breadth of the claims (often spanning multiple years), unspecified damages and/or the novelty of the legal issues presented. Based on our current knowledge, we do not believe that we are a party to any pending legal proceeding or regulatory matters that would have a material adverse effect on our condensed consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, the ultimate outcome of a particular matter could be material to our operating results for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of our earnings for that period, and could adversely affect our business and reputation.
64


ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market risk refers to the risk that a change in the level of one or more market prices, rates, indices, correlations or other market factors will result in losses for a position or portfolio. We are exposed to market risk primarily from changes in interest rates.
We borrow money from a variety of depositors and institutions in order to provide loans to our customers. Changes in market interest rates cause our net interest income to increase or decrease, as some of our assets and liabilities carry interest rates that fluctuate with market benchmarks. The interest rate benchmark for our floating rate assets is generally the prime rate, and the interest rate benchmark for our floating rate liabilities is generally either the Secured Overnight Financing Rate ("SOFR"), U.S. Treasury bills, or the federal funds rate. The prime rate and the SOFR, U.S. Treasury bills or federal funds rate could reset at different times or could diverge, leading to mismatches in the interest rates on our floating rate assets and floating rate liabilities.
The following table presents the approximate net interest income impacts forecasted over the next twelve months from an immediate and parallel change in interest rates affecting all interest rate sensitive assets and liabilities at June 30, 2024.
Basis Point ChangeAt June 30, 2024
($ in millions)
-100 basis points$(199)
+100 basis points$31 
For a more detailed discussion of our exposure to market risk, refer to “Management's Discussion and Analysis—Quantitative and Qualitative Disclosures about Market Risk” in our 2023 Form 10-K.
ITEM 4. CONTROLS AND PROCEDURES
Under the direction of our Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act), and based on such evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of June 30, 2024.

No change in internal control over financial reporting occurred during the fiscal quarter ended June 30, 2024 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
65


PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
For a description of legal proceedings, see Note 15. Legal Proceedings and Regulatory Matters to our condensed consolidated financial statements in Part 1, Item 1 of this Quarterly Report on Form 10-Q.
ITEM 1A. RISK FACTORS
There have been no material changes to the risk factors included in our 2023 Form 10-K under the heading “Risk Factors Relating to Our Business” and “Risk Factors Relating to Regulation”.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
The table below sets forth information regarding purchases of our common stock primarily related to our share repurchase program that were made by us or on our behalf during the three months ended June 30, 2024.
($ in millions, except per share data)
Total Number of Shares Purchased(a)
Average Price Paid Per Share(b)
Total Number of Shares
Purchased as
Part of Publicly Announced Programs
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Programs(b)(c)
April 1 - 30, 2024
16,573 $41.76 — $1,300.0 
May 1 - 31, 2024
4,636,196 43.65 4,635,920 1,097.6 
June 1 - 30, 2024
2,262,488 43.16 2,262,299 1,000.0 
Total 6,915,257 $43.49 6,898,219 $1,000.0 
_______________________
(a)Includes 16,573 shares, 276 shares and 189 shares withheld in April, May and June, respectively, to offset tax withholding obligations that occur upon the delivery of outstanding shares underlying performance stock awards, restricted stock awards or upon the exercise of stock options.
(b)Amounts exclude commission costs.
(c)In April 2024 the Board of Directors approved an incremental share repurchase program of up to $1.0 billion through June 30, 2025.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
None.

ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.


66


ITEM 5. OTHER INFORMATION
Trading Plans
On May 20, 2024, Brian J. Wenzel, Sr., Executive Vice President and Chief Financial Officer, entered into a trading plan intended to satisfy the affirmative defense conditions of Rule 10b5-1(c). Mr. Wenzel’s plan covers the sale of an aggregate amount of 74,698 of the Company’s securities, and will terminate on September 30, 2024, or an earlier date under certain circumstances specified under the terms of the plan, including if all trades are executed or all orders related to the trades under the plan expire. During the three months ended June 30, 2024, no other director or officer of the Company adopted, modified or terminated a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement,” as each such term is defined in Item 408(a) of Regulation S-K.
67


ITEM 6. EXHIBITS
EXHIBIT INDEX

Exhibit NumberDescription
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, formatted in Inline XBRL (included as Exhibit 101)
______________________ 
*Filed electronically herewith.


68


Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Synchrony Financial
(Registrant)

July 19, 2024/s/ Brian J. Wenzel Sr.
Date Brian J. Wenzel Sr.
Executive Vice President and Chief Financial Officer
(Duly Authorized Officer and Principal Financial Officer)

69