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Segment Information - Adjusted EBITDA (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Mar. 31, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Segment Reporting Information [Line Items]          
Adjusted EBITDA $ (104,370)   $ 241,564 $ (290,255) $ 739,548
Less adjustments:          
Depreciation and amortization of property and equipment 63,733   78,060 201,274 232,617
Amortization of capitalized implementation costs 9,146   9,579 28,110 31,317
Acquisition-related amortization 16,465   15,976 49,775 47,971
Restructuring and other costs 947   0 74,229 0
Amortization of upfront incentive consideration 19,444   20,851 56,733 59,825
Interest expense, net 67,651   39,743 163,674 117,364
Other, net 18,431   1,769 72,015 6,118
Loss on extinguishment of debt 10,333   0 10,333 0
Acquisition-related costs 591   9,696 22,791 30,337
Litigation costs, net 247   (24,179) 2,103 (21,355)
Stock-based compensation 18,566   17,094 44,905 51,083
Provision for income taxes (20,364)   7,795 (53,336) 31,783
(Loss) income from continuing operations (309,560)   65,180 (962,861) 152,488
Pension settlement charge $ 14,000     13,543 $ 0
Department Of Justice Lawsuit          
Less adjustments:          
Litigation charge   $ 46,000   $ 46,000  
US Airways Litigation          
Less adjustments:          
Loss contingency reversal     $ 32,000    
Minimum          
Less adjustments:          
Average expected life of the service contract to cost of revenue       3 years  
Maximum          
Less adjustments:          
Average expected life of the service contract to cost of revenue       10 years