Exhibit 99.2

Revised 2017 Quarterly Reportable Operating Segment Tables

Segment Results and Reconciliations to GAAP

	Three Months Ended March 31, 2017
												Adjustments
(Dollars in millions)	Federal Education Loans		Consumer Lending		Business Processing		Other			Total “Core Earnings”		Reclassi- fications			Additions/ (Subtractions)			Total Adjustments(1)			Total GAAP
Interest income:
Education loans	$	623	$	374	$	—	$	—		$	997	$	20		$	(14	)	$	6		$	1,003
Other loans		5		—		—		—			5		—			—			—			5
Cash and investments		5		1		—		1			7		—			—			—			7
Total interest income		633		375		—		1			1,009		20			(14	)		6			1,015
Total interest expense		459		187		—		29			675		3			(3	)		—			675
Net interest income (loss)		174		188		—		(28	)		334		17			(11	)		6			340
Less: provisions for loan losses		12		95		—		—			107		—			—			—			107
Net interest income (loss) after provisions    for loan losses		162		93		—		(28	)		227		17			(11	)		6			233
Other income (loss):
Servicing revenue		72		4		—		—			76		—			—			—			76
Asset recovery and business processing    revenue		56		—		44		—			100		—			—			—			100
Other income (loss)		—		—		—		5			5		(17	)		(12	)		(29	)		(24	)
Total other income (loss)		128		4		44		5			181		(17	)		(12	)		(29	)		152
Expenses:
Direct operating expenses		86		35		39		—			160		—			—			—			160
Overhead expenses		—		—		—		78			78		—			—			—			78
Operating expenses		86		35		39		78			238		—			—			—			238
Goodwill and acquired intangible asset    impairment and amortization		—		—		—		—			—		—			6			6			6
Total expenses		86		35		39		78			238		—			6			6			244
Income (loss) before income tax expense    (benefit)		204		62		5		(101	)		170		—			(29	)		(29	)		141
Income tax expense (benefit)(2)		75		24		2		(38	)		63		—			(10	)		(10	)		53
Net income (loss)	$	129	$	38	$	3	$	(63	)	$	107	$	—		$	(19	)	$	(19	)	$	88

⁽¹⁾ “Core Earnings” adjustments to GAAP:

	Three Months Ended March 31, 2017
(Dollars in millions)	NetImpact of Derivative Accounting			Net Impact of Goodwill and Acquired Intangible Assets			Total
Net interest income (loss) after provisions for loan losses	$	6		$	—		$	6
Total other income (loss)		(29	)		—			(29	)
Goodwill and acquired intangible asset impairment and amortization		—			6			6
Total “Core Earnings” adjustments to GAAP	$	(23	)	$	(6	)		(29	)
Income tax expense (benefit)								(10	)
Net income (loss)							$	(19	)

⁽²⁾ Income taxes are based on a percentage of net income before tax for the individual reportable segment.

1

	Three Months Ended June 30, 2017
												Adjustments
(Dollars in millions)	Federal Education Loans		Consumer Lending		Business Processing		Other			Total “Core Earnings”		Reclassi- fications			Additions/ (Subtractions)			Total Adjustments(1)			Total GAAP
Interest income:
Education loans	$	664	$	386	$	—	$	—		$	1,050	$	18		$	(14	)	$	4		$	1,054
Other loans		6		—		—		—			6		—			—			—			6
Cash and investments		7		1		—		2			10		—			—			—			10
Total interest income		677		387		—		2			1,066		18			(14	)		4			1,070
Total interest expense		498		192		—		33			723		(1	)		(3	)		(4	)		719
Net interest income (loss)		179		195		—		(31	)		343		19			(11	)		8			351
Less: provisions for loan losses		10		95		—		—			105		—			—			—			105
Net interest income (loss) after provisions    for loan losses		169		100		—		(31	)		238		19			(11	)		8			246
Other income (loss):
Servicing revenue		70		—		—		—			70		—			—			—			70
Asset recovery and business processing    revenue		58		—		53		—			111		—			—			—			111
Other income (loss)		—		—		—		4			4		(19	)		(4	)		(23	)		(19	)
Total other income (loss)		128		—		53		4			185		(19	)		(4	)		(23	)		162
Expenses:
Direct operating expenses		79		37		44		—			160		—			—			—			160
Overhead expenses		—		—		—		70			70		—			—			—			70
Operating expenses		79		37		44		70			230		—			—			—			230
Goodwill and acquired intangible asset    impairment and amortization		—		—		—		—			—		—			6			6			6
Total expenses		79		37		44		70			230		—			6			6			236
Income (loss) before income tax expense    (benefit)		218		63		9		(97	)		193		—			(21	)		(21	)		172
Income tax expense (benefit)(2)		80		23		3		(36	)		70		—			(10	)		(10	)		60
Net income (loss)	$	138	$	40	$	6	$	(61	)	$	123	$	—		$	(11	)	$	(11	)	$	112

⁽¹⁾ “Core Earnings” adjustments to GAAP:

	Three Months Ended June 30, 2017
(Dollars in millions)	NetImpact of Derivative Accounting			Net Impact of Goodwill and Acquired Intangible Assets			Total
Net interest income (loss) after provisions for loan losses	$	8		$	—		$	8
Total other income (loss)		(23	)		—			(23	)
Goodwill and acquired intangible asset impairment and amortization		—			6			6
Total “Core Earnings” adjustments to GAAP	$	(15	)	$	(6	)		(21	)
Income tax expense (benefit)								(10	)
Net income (loss)							$	(11	)

⁽²⁾ Income taxes are based on a percentage of net income before tax for the individual reportable segment.

2

	Three Months Ended September 30, 2017
													Adjustments
(Dollars in millions)	Federal Education Loans		Consumer Lending		Business Processing		Other			Total “Core Earnings”			Reclassi- fications			Additions/ (Subtractions)			Total Adjustments(1)			Total GAAP
Interest income:
Education loans	$	678	$	445	$	—	$	—		$	1,123		$	16		$	(13	)	$	3		$	1,126
Other loans		2		—		—		—			2			—			—			—			2
Cash and investments		9		1		—		2			12			—			—			—			12
Total interest income		689		446		—		2			1,137			16			(13	)		3			1,140
Total interest expense		531		221		—		40			792			(5	)		(2	)		(7	)		785
Net interest income (loss)		158		225		—		(38	)		345			21			(11	)		10			355
Less: provisions for loan losses		10		95		—		—			105			—			—			—			105
Net interest income (loss) after provisions    for loan losses		148		130		—		(38	)		240			21			(11	)		10			250
Other income (loss):
Servicing revenue		72		3		—		—			75			—			—			—			75
Asset recovery and business processing    revenue		102		—		55		—			157			—			—			—			157
Other income (loss)		1		—		—		2			3			(21	)		47			26			29
Gains on sales of loans and investments		3		—		—		—			3			—			—			—			3
Losses on debt repurchases		—		—		—		(1	)		(1	)		—			—			—			(1	)
Total other income (loss)		178		3		55		1			237			(21	)		47			26			263
Expenses:
Direct operating expenses		77		39		49		—			165			—			—			—			165
Overhead expenses		—		—		—		73			73			—			—			—			73
Operating expenses		77		39		49		73			238			—			—			—			238
Goodwill and acquired intangible asset    impairment and amortization		—		—		—		—			—			—			6			6			6
Total expenses		77		39		49		73			238			—			6			6			244
Income (loss) before income tax expense    (benefit)		249		94		6		(110	)		239			—			30			30			269
Income tax expense (benefit)(2)		92		34		2		(41	)		87			—			6			6			93
Net income (loss)	$	157	$	60	$	4	$	(69	)	$	152		$	—		$	24		$	24		$	176

⁽¹⁾ “Core Earnings” adjustments to GAAP:

	Three Months Ended September 30, 2017
(Dollars in millions)	NetImpact of Derivative Accounting		Net Impact of Goodwill and Acquired Intangible Assets			Total
Net interest income (loss) after provisions for loan losses	$	10	$	—		$	10
Total other income (loss)		26		—			26
Goodwill and acquired intangible asset impairment and amortization		—		6			6
Total “Core Earnings” adjustments to GAAP	$	36	$	(6	)		30
Income tax expense (benefit)							6
Net income (loss)						$	24

⁽²⁾ Income taxes are based on a percentage of net income before tax for the individual reportable segment.

3

	Three Months Ended December 31, 2017
													Adjustments
(Dollars in millions)	Federal Education Loans		Consumer Lending		Business Processing		Other			Total “Core Earnings”			Reclassi- fications			Additions/ (Subtractions)			Total Adjustments(1)			Total GAAP
Interest income:
Education loans	$	713	$	430	$	—	$	—		$	1,143		$	15		$	(14	)	$	1		$	1,144
Other loans		1		—		—		—			1			—			—			—			1
Cash and investments		9		2		—		3			14			—			—			—			14
Total interest income		723		432		—		3			1,158			15			(14	)		1			1,159
Total interest expense		536		224		—		41			801			(5	)		(3	)		(8	)		793
Net interest income (loss)		187		208		—		(38	)		357			20			(11	)		9			366
Less: provisions for loan losses		12		97		—		—			109			—			—			—			109
Net interest income (loss) after provisions    for loan losses		175		111		—		(38	)		248			20			(11	)		9			257
Other income (loss):
Servicing revenue		67		3		—		—			70			—			—			—			70
Asset recovery and business processing    revenue		48		—		60		—			108			—			—			—			108
Other income (loss)		1		—		—		3			4			(20	)		58			38			42
Losses on debt repurchases		—		—		—		(1	)		(1	)		—			—			—			(1	)
Total other income (loss)		116		3		60		2			181			(20	)		58			38			219
Expenses:
Direct operating expenses		74		44		55		—			173			—			—			—			173
Overhead expenses		—		—		—		87			87			—			—			—			87
Operating expenses		74		44		55		87			260			—			—			—			260
Goodwill and acquired intangible asset    impairment and amortization		—		—		—		—			—			—			5			5			5
Restructuring/other reorganization    expenses		—		—		—		29			29			—			—			—			29
Total expenses		74		44		55		116			289			—			5			5			294
Income (loss) before income tax expense    (benefit)		217		70		5		(152	)		140			—			42			42			182
Income tax expense (benefit)(2)		74		25		1		171			271			—			(5	)		(5	)		266
Net income (loss)	$	143	$	45	$	4	$	(323	)	$	(131	)	$	—		$	47		$	47		$	(84	)

⁽¹⁾ “Core Earnings” adjustments to GAAP:

	Three Months Ended December 31, 2017
(Dollars in millions)	NetImpact of Derivative Accounting		Net Impact of Goodwill and Acquired Intangible Assets			Total
Net interest income (loss) after provisions for loan losses	$	9	$	—		$	9
Total other income (loss)		38		—			38
Goodwill and acquired intangible asset impairment and amortization		—		5			5
Total “Core Earnings” adjustments to GAAP	$	47	$	(5	)		42
Income tax expense (benefit)							(5	)
Net income (loss)						$	47

⁽²⁾ Income taxes are based on a percentage of net income before tax for the individual reportable segment with the impact of the DTA Remeasurement Loss included in the Other segment.

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