Allowance for Finance Receivable Losses (Tables)

12 Months Ended

Dec. 31, 2023

Schedule of changes in the allowance for finance receivable losses by finance receivable type

Changes in the allowance for finance receivable losses were as follows:



(dollars in millions)	Personal Loans		Credit Cards		Total















Year Ended December 31, 2023
Balance at beginning of period	$	2,290	$	21	$	2,311
Impact of adoption of ASU 2022-02 *	(16)		—		(16)
Provision for finance receivable losses	1,651		70		1,721
Charge-offs	(1,768)		(27)		(1,795)
Recoveries	258		1		259
Balance at end of period	$	2,415	$	65	$	2,480

Year Ended December 31, 2022
Balance at beginning of period	$	2,090	$	5	$	2,095
Provision for finance receivable losses	1,379		23		1,402
Charge-offs	(1,431)		(7)		(1,438)
Recoveries	252		—		252

Balance at end of period	$	2,290	$	21	$	2,311

Year Ended December 31, 2021
Balance at beginning of period	$	2,269	$	—	$	2,269
Provision for finance receivable losses	588		5		593
Charge-offs	(989)		—		(989)
Recoveries	222		—		222
Balance at end of period	$	2,090	$	5	$	2,095

* As a result of the adoption of ASU 2022-02, we recorded a one-time adjustment to the allowance for finance receivable losses. See Notes 3 and 4 for additional information on the adoption of ASU 2022-02.