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Finance Receivables - Net Finance Receivables by Type (Details) - Finance receivable - Personal loan - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Financing receivable general information    
Gross receivables $ 18,080 $ 18,195
Unearned points and fees (238) (242)
Accrued finance charges 280 289
Deferred origination costs 147 147
Total $ 18,269 $ 18,389