10-K 1 diamondresorts-12312014x10k.htm DR 12.31.2014 10-K DiamondResorts- 12.31.2014 - 10K

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________________________
FORM 10-K
______________________________________
(Mark One)
x
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2014
OR
o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to .
Commission file number: 001-35967
______________________________________
DIAMOND RESORTS INTERNATIONAL, INC.
(Exact name of registrant as specified in its charter)
______________________________________
Delaware
 
46-1750895
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
 
 
 
10600 West Charleston Boulevard
Las Vegas, Nevada
 
89135
(Address of principal executive offices)
 
(Zip code)
 
 
 
(702) 684-8000
(Registrant's telephone number including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of Each Class                                                      
Name of each exchange on which registered
Common Stock, par value $0.01 per share
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None
(Title of Class)
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES x NO o
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES o NO x
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES x NO o
Indicate by check mark whether the Registrant has submitted electronically and posted on its corporate web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit and post such files). YES x NO o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer x
 
Accelerated filer o
 
 
 
Non-accelerated filer o
 
Smaller reporting company o
                  (Do not check if a smaller reporting company)
 
 




Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). o YES x NO
The aggregate market value of the registrant’s common stock held by non-affiliates of the registrant as of June 30, 2014 (the last business day of the registrant’s most recently completed second fiscal quarter) was $746,768,786 based on the last reported sale price on the New York Stock Exchange on June 30, 2014.
As of February 20, 2015, there were 75,734,588 outstanding shares of the common stock, par value $0.01 per share, of the registrant.    
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant's definitive proxy statement, to be filed pursuant to Regulation 14A under the Securities Exchange Act of 1934, in connection with the registrant's 2015 Annual Meeting of Stockholders, are incorporated by reference into Part III of this report.

 




 
TABLE OF CONTENTS
 PART I
 
 
    ITEM 1. BUSINESS
 
 
    ITEM 1A. RISK FACTORS
 
 
    ITEM 1B. UNRESOLVED STAFF COMMENTS
 
 
    ITEM 2. PROPERTIES
 
 
    ITEM 3. LEGAL PROCEEDINGS
 
 
    ITEM 4. MINE SAFETY DISCLOSURES
 
 
PART II
 
 
    ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
 
 
    ITEM 6. SELECTED FINANCIAL DATA
 
 
    ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
 
    ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
 
    ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 
 
    ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
 
 
    ITEM 9A. CONTROLS AND PROCEDURES
 
 
    ITEM 9B. OTHER INFORMATION
 
 
PART III
 
 
    ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
 
 
    ITEM 11. EXECUTIVE COMPENSATION
 
 
    ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
 
 
    ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
 
 
    ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES
 
 
PART IV
 
 
    ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
 
 
SIGNATURES
 
 


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PART I

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This report contains forward-looking statements, which are covered by the "Safe Harbor for Forward-Looking Statements" provided by the Private Securities Litigation Reform Act of 1995. You can identify these statements by the fact that they do not relate strictly to historical or current facts. We have tried to identify forward-looking statements in this report by using words such as “anticipates,” “estimates,” “expects,” “intends,” “plans” and “believes,” and similar expressions or future or conditional verbs such as “will,” “should,” “would,” “may” and “could.” These forward-looking statements include, among others, statements relating to our future financial performance, our business prospects and strategy, anticipated financial position, liquidity and capital needs and other similar matters. These forward-looking statements are based on management's current expectations and assumptions about future events, which are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict.
Our actual results may differ materially from those expressed in, or implied by, the forward-looking statements included in this report as a result of various factors, including, among others:
adverse trends or disruptions in economic conditions generally or in the vacation ownership, vacation rental and travel industries;
adverse changes to, or interruptions in, relationships with our affiliates and other third parties, including termination of our hospitality management contracts;
our ability to maintain an optimal inventory of VOIs for sale overall, as well as in specific Diamond Collections;
our ability to sell, securitize or borrow against our consumer loans;
decreased demand from prospective purchasers of VOIs;
adverse events, including weather-related and other natural disasters and crises, or trends in vacation destinations and regions where the resorts in our network are located;
changes in our senior management;
our ability to comply with regulations applicable to the vacation ownership industry;
the effects of our indebtedness and our compliance with the terms thereof;
changes in the interest rate environment and their effects on our outstanding indebtedness;
our ability to successfully implement our growth strategy;
our ability to compete effectively; and
other risks and uncertainties discussed in "Item 1A. Risk Factors" and elsewhere in this annual report.
Accordingly, you should read this report completely and with the understanding that our actual future results may be materially different from what we expect.
Forward-looking statements speak only as of the date of this report. Except as expressly required under federal securities laws and the rules and regulations of the Securities and Exchange Commission (the "SEC"), we do not have any obligation, and do not undertake, to update any forward-looking statements to reflect events or circumstances arising after the date of this report, whether as a result of new information or future events or otherwise. You should not place undue reliance on the forward-looking statements included in this report or that may be made elsewhere from time to time by us, or on our behalf. All forward-looking statements attributable to us are expressly qualified by these cautionary statements.

Except where the context otherwise requires or where otherwise indicated, references in this annual report on Form 10-K to "the Company," "we," "us" and "our" refer to Diamond Resorts Parent, LLC ("DRP") prior to the consummation of the Reorganization Transactions on July 24, 2013, and Diamond Resorts International, Inc. ("DRII"), as the successor to DRP, following the consummation of the Reorganization Transactions, in each case together with its subsidiaries. See "Item 1. Business—Company History" for further discussion regarding the Reorganization Transactions.




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INDUSTRY AND MARKET DATA

Certain market, industry and similar data included in this report have been obtained from third-party sources that we believe to be reliable, including the ARDA International Foundation, (the "AIF"). Our market estimates are calculated by using independent industry publications and other publicly available information in conjunction with our assumptions about our markets. We have not independently verified any market, industry or similar data presented in this report. Such data involves risks and uncertainties and are subject to change based on various factors, including those discussed under the headings “Cautionary Statement Regarding Forward-Looking Statements” and "Item 1A. Risk Factors" in this report.
TRADEMARKS
Diamond Resorts International®, Diamond Resorts®, THE Club®, The Meaning of Yes®, We Love to Say YesTM, Vacations for Life®, Affordable Luxury. Priceless MemoriesTM, Events of a LifetimeTM, Stay Vacationed™ and our other registered or common law trademarks, service marks or trade names appearing in this report are our property. This report also refers to brand names, trademarks or service marks of other companies. All brand trademarks, service marks or trade names cited in this report are the property of their respective holders.





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ITEM 1.     BUSINESS

Company Overview

We are a global leader in the hospitality and vacation ownership industry, with a worldwide network of 333 vacation destinations located in 34 countries throughout the continental United States ("U.S."), Hawaii, Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand and Africa. Our resort network includes 93 resort properties with approximately 11,000 units that we manage and 236 affiliated resorts and hotels and four cruise itineraries, which we do not manage and do not carry our brand, but are a part of our network and, through the Clubs (defined below), are available for our members to use as vacation destinations. We offer Vacations for Life®--a simple way to acquire a lifetime of vacations at top destinations worldwide.
We offer a vacation ownership program whereby members acquire vacation ownership interests ("VOIs" or "Vacation Interests") in the form of points. Members receive an annual allotment of points depending on the number of points purchased, and, through the Clubs, they can use these points to stay at destinations within our network of resort properties, including Diamond Resorts managed properties as well as affiliated resorts, luxury residences, hotels and cruises. Unlike a traditional interval-based vacation ownership product that is linked to a specific resort and week during the year, our points-based system permits our members to maintain flexibility relating to the location, season and duration of their vacation.
A core tenet of our management philosophy is delivering consistent quality and personalized services to each of our members, and we strive to infuse hospitality and service excellence into every aspect of our business and each member's vacation experience. This philosophy is embodied in We Love to Say YesTM, a set of Diamond values designed to provide each of our members and guests with a consistent, “high touch” hospitality experience through our commitment to be flexible and open in responding to the desires of our members and guests. Our service-oriented culture is highly effective in building a strong brand name and fostering long-term relationships with our members, resulting in additional sales to our existing member base.
Our business consists of two segments: (i) hospitality and management services and (ii) Vacation Interest Sales and Financing.
Hospitality and Management Services. We are fundamentally a hospitality company that manages a worldwide network of resort properties and provides services to a broad member base. We manage 93 resort properties, as well as eight multi-resort trusts (the "Diamond Collections"), each of which holds ownership interests in a group of resort properties (including our managed resorts). Substantially all of our management contracts automatically renew, and the management fees we receive are based on a cost-plus structure. As the manager, we operate the front desks, provide housekeeping, conduct maintenance and manage human resources services. We also operate, directly or by managing outsourced providers of, amenities such as golf courses, food and beverage venues and retail shops, an online reservation system, customer contact centers, rental, billing and collection, accounting and treasury functions, communications and information technology services. In addition to resort services, key components of our business are the Clubs, which enable our members to use their points to stay at resorts in our network. The Clubs offer our members a wide range of other benefits, such as the opportunity to purchase various products and services, including private luxury property rentals, high-profile sporting events, guided excursions, consumer electronics and home appliances at discounted prices, for which we earn commissions. Our Clubs include THE Club, which is the primary Club sold, and provides members with full membership access to all resorts in our network and offers the full range of member services, as well as other Clubs that enable their members to use their points to stay at specified resorts in our network and provide their members with a more limited offering of benefits. We refer to THE Club and other Club offerings as "the Clubs." Fees paid by our members cover the operating costs of our managed resorts (including the absorption of a substantial portion of our overhead related to the provision of our management services), our management fees, maintenance fees for VOIs at resorts that we do not manage that are held by the Diamond Collections, and, in the case of members of the Clubs, membership dues. As part of our hospitality and management services, we typically enter into agreements with our managed resorts and the Diamond Collections under which we reacquire VOIs from members who fail to pay their annual maintenance fees or other assessments, serving as the principal source of our VOI inventory that we sell.
Vacation Interest Sales and Financing. We sell VOIs principally through presentations, which we refer to as “tours,” at our 53 sales centers, substantially all of which are located at our managed resorts. We generate sales prospects by utilizing a variety of marketing programs, including presentations at our managed resorts targeted at existing members and current guests who stay on a per-night or per-week basis, overnight mini-vacation packages, targeted mailings, member referrals, telemarketing, gift certificates and various destination-specific marketing efforts. As part of our sales efforts, and to generate interest income and other fees, we also provide loans to qualified VOI purchasers.
The charts below show the total revenue and net income for each segment of our business for the year ended December 31, 2014 (with the percentages representing the relative contributions of these two segments):

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The Vacation Ownership Industry
The vacation ownership industry enables individuals and families to purchase VOIs, which facilitates shared ownership and use of fully-furnished vacation accommodations at a particular resort or network of resorts. VOI ownership distinguishes itself from other vacation options by integrating aspects of traditional property ownership and the flexibility afforded by pay-per-day resorts or hotels. As compared to pay-per-day resort or hotel rooms, VOI ownership typically offers consumers more space and home-like features, such as a full kitchen, living and dining areas and one or more bedrooms. Further, room rates and availability at pay-per-day resorts and hotels are subject to periodic change, while much of the cost of a VOI is generally fixed at the time of purchase. Relative to traditional vacation property ownership, VOI ownership affords consumers greater convenience and variety of vacation experiences and requires significantly less up-front capital, while still offering common area amenities such as swimming pools, playgrounds, restaurants and gift shops. Consequently, for many vacationers, VOI ownership is an attractive alternative to traditional vacation property ownership and pay-per-day resorts and hotels.
Typically, a vacation ownership resort is overseen by an organization generally referred to as a homeowners association ("HOA"), which is administered by a board of directors, generally elected by the owners of VOIs at the resort. The HOA is responsible for ensuring that the resort is financially sound and adequately maintained and operated. To fund the ongoing operating costs of the resort, each VOI holder is required to pay its pro rata share of the expenses to operate and maintain the resort, including any management fees payable to a company to manage and oversee the day-to-day operation of the resort. If a VOI owner fails to pay its maintenance fee, that owner will be in default, which may ultimately result in a forfeiture of that owner's VOI to the HOA and a consequent ratable increase in the expense-sharing obligations of the non-defaulted VOI owners.
The management and maintenance of a resort in which VOIs are sold are generally either provided by the developer of the resort or outsourced to a management company, but, in either case, many developers often regard the management services provided as ancillary to the primary activities of property development and VOI sales. Historically, certain real estate developers have created and offered VOI products in connection with their investments in purpose-built vacation ownership properties or converted hotel or condominium buildings. These developers have frequently used substantial project-specific debt financing to construct or convert vacation ownership properties. The sales and marketing efforts of these developers have typically focused on selling out the intervals in the development, so that the developer can repay its indebtedness, realize a profit from the interval sales and proceed to a new development project.
As the vacation ownership industry evolved, some in the industry recognized the potential benefits of a more integrated approach, where the developer's resort management operations complemented its sales and marketing efforts. In addition, the types of product offerings have also expanded over time, moving from fixed-or floating-week intervals at individual resorts, which provide the right to use the same property each year, or in alternate years, to points-based memberships in multi-resort vacation networks. These multi-resort vacation networks are designed to offer more flexible vacation opportunities. In addition to these resort networks, developers of all sizes may also affiliate with vacation ownership exchange companies in order to give

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customers the ability to exchange their rights to use the developer's resorts for the right to access a broader network of resorts. According to the AIF, a trade association representing the vacation ownership and resort development industries, the percentage of resort networks offering points-based products has been rising in recent years and, due to the flexibility of these types of products, the AIF believes that this trend will continue in the near future as companies that have traditionally offered only weekly intervals expand their product offerings. Entry into this market, particularly by single site developers, is expensive and complex due to the need for the necessary support systems such as the technology requirements, legal know-how and strong business and inventory controls to provide such services.
Growth in the vacation ownership industry has been achieved through expansion of existing resort companies as well as the entry of well-known lodging and entertainment companies, including Disney, Four Seasons, Hilton, Hyatt, Marriott, Starwood and Wyndham, which have developed larger purpose-built resorts and added vacation ownership developments to their existing pay-per-day resorts and hotels. The industry's growth can also be attributed to increased market acceptance of vacation ownership resorts, enhanced consumer protection laws and the evolution from a product offering a specific week-long stay at a single resort to the multi-resort points-based vacation networks, which offer a more flexible vacation experience.
According to the AIF's State of the Vacation Timeshare Industry Report ("State of the Industry Report"), as of December 31, 2013, the U.S. vacation ownership community was comprised of approximately 1,500 resorts, representing approximately 192,000 units and an estimated 8.5 million vacation ownership week equivalents. As reported by the AIF and reflected in the graph below, VOI sales during 2009 through 2011 were down significantly from levels prior to the economic downturn that started in 2008, which the AIF attributes largely to the fact that several of the larger VOI developers intentionally slowed their sales efforts through increased credit score requirements and larger down payment requirements in the face of an overall tighter credit environment. However, according to the State of the Industry Report, VOI sales in the U.S. increased by 6.0% from 2011 to 2012 and by 11.0% from 2012 to 2013. Based on AIF's Quarterly Pulse Survey reports, this trend of increasing VOI sales continued to accelerate to a 9.1% increase for the first three quarters of 2014 as compared to the same period in 2013.
Source: Historical timeshare industry research conducted by Ragatz Associates and American Economic Group, as of December 31, 2013.

We expect the U.S. vacation ownership industry to continue to grow over the long term due to favorable demographics, more positive consumer attitudes, availability of capital and the low penetration of vacation ownership in North America. According to the AIF's bi-annual 2014 Shared Vacation Ownership Owners Report (the “Owners Report”), based upon a survey of the U.S. VOI owners, the median household income of VOI owners was $89,500 in 2014, 90% of VOI owners own their primary residence and 67% have a college degree. The Owners Report indicated that 83% of VOI owners rate their overall ownership experience as good to excellent and that the top four reasons for purchasing a VOI are resort location, saving money on future vacations, overall flexibility and quality of the accommodations. According to the Owners Report, less than 8% of U.S. households own a VOI. We believe this relatively low penetration rate of vacation ownership suggests the presence of a large base of potential customers.
The European vacation ownership industry is also significant. According to AIF, based on the latest survey, the European vacation ownership community was comprised of approximately 1,300 resorts in 2010, representing approximately 88,000 units. In addition, we believe that rapidly-growing international markets, such as Asia and Central

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and South America, present significant opportunities for expansion of the vacation ownership industry due to the substantial increases in spending on travel and leisure activities forecasted for consumers in those markets.
As the vacation ownership industry continues to mature, we believe that keys to success for a company in this industry include:
Hospitality Focus. Integrating hospitality into every aspect of a guest's vacation experience, including VOI sales, should result in higher levels of customer satisfaction and generate increased VOI sales, as compared to companies that do not view hospitality as an integral component of the services they provide.
Broad, Flexible Product Offering. Offering a flexible VOI product that allows customers to choose the location, season, duration and size of accommodation for their vacation, based upon the size of the product purchased, coupled with a broad resort network, will likely attract a broader spectrum of customers.
Consistent, High-Quality Resort Management. Ensuring a consistent, high-quality guest experience across a company's managed resorts and a brand the customer can trust should enhance VOI sales and marketing efforts targeted at new customers and increase the potential for additional VOI sales to existing customers.
Financing. Providing quick and easy access to consumer financing will often expedite a potential purchaser's decision-making process and result in additional VOI purchases.
We believe that competition in the vacation ownership industry is based primarily on the quality of the hospitality services and overall experience provided to customers, the number and location of vacation ownership resorts in the network, trust in the brand and the availability of program benefits.
Competitive Strengths
Our competitive strengths include:
A substantial portion of the revenue from our hospitality and management services business converts directly to Adjusted EBITDA.
Substantially all of our management contracts with our managed resorts and the Diamond Collections automatically renew, and under these contracts we receive management fees generally ranging from 10% to 15% of the other costs of operating the applicable resort or Diamond Collection (with a weighted average of 12.9% based upon the total management fee revenue for the year ended December 31, 2014). The covered costs paid by our managed resorts and the Diamond Collections include both the direct resort operating costs and the absorption of a substantial portion of our overhead related to this part of our business. Accordingly, our management fee revenue results in a comparable amount of Adjusted EBITDA. Generally, our revenue from management contracts increases to the extent that (i) operating costs at our managed resorts and the Diamond Collections rise and, consequently, our management fees increase proportionately under our cost-plus management contracts; (ii) we add services under our management contracts or (iii) we acquire or enter into contracts to manage resorts not previously managed by us.
The principal elements of our business provide us with significant financial visibility.
Management fees from our cost-plus management contracts. All anticipated operating costs of each of our managed resorts and Diamond Collections, including our management fees and costs pertaining to the specific managed resort or Diamond Collection, such as costs associated with the maintenance and operations of the resort, are included in the annual budgets of these resorts and Diamond Collections. These annual budgets are determined by the board of directors of the HOA or Diamond Collection, as applicable, and are typically finalized before the end of the prior year. As a result, a substantial majority of our management fees are collected by January of the applicable year as part of the annual maintenance fees billed to VOI owners and released to us as services are provided. Unlike typical management agreements for traditional hotel properties, our management fees are not affected by average daily rates ("ADR") or occupancy rates at our managed resorts. In addition, while our management contracts may be subject to non-renewal or termination, no resort or Diamond Collection has terminated or elected not to renew any of our management contracts during the past five years.
Fees earned by operating the Clubs. Dues payments for each of the Clubs are billed and generally collected together with the member's related annual maintenance fees. Substantially all Club dues are collected by January of the applicable year. Members of the Clubs are not permitted to make reservations or access the applicable Club's services and benefits if they are not current in payment of these dues. The Clubs also provide specific services to the Diamond Collections, such as call center services, for which the Clubs charge a fee to the Diamond Collections, and are included in the Diamond Collection maintenance fees. Some of the Clubs offer a tiered loyalty membership whereby additional resorts and benefits are made available as the member purchases more points, resulting in higher club dues

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for members in a higher loyalty tier.
VOI sales. Our VOI sales revenue is primarily a function of three levers: the number of tours we conduct, our closing percentage (which represents the percentage of VOI sales closed relative to the total number of sales presentations at our sales centers) and the sales price per transaction. We generally have a high degree of near-term visibility as to each of these factors. Before the beginning of a year, we can predict with a high degree of confidence the number of tours we will conduct that year, and we believe that we can tailor our sales and marketing efforts to effectively influence our closing percentage and average transaction size in order to calibrate our VOI sales levels over the course of the year.
Financing of VOI sales in the U.S. We target the level of our consumer financing activity in response to capital market conditions. We accomplish this by offering sales programs that either encourage or discourage our customers to finance their VOI purchases with us, without compromising our underwriting standards. As of December 31, 2014, the weighted average Fair Isaac Corporation ("FICO") score (based upon loan balance) for our borrowers across our existing loan portfolio was 719, and the weighted average FICO score for our borrowers on loans originated since October 2008 was 757. The default rate on our originated consumer loan portfolio was 6.3% (as a percentage of our outstanding originated portfolios) for 2014, and ranged from 5.7% to 8.6% on an annual basis from 2009 through 2014.

Our capital-efficient business model requires limited investment in working capital and capital expenditures.
Limited working capital required. Our hospitality and management services business consumes limited working capital because a substantial portion of the funds we receive under our management contracts is collected by January of each year and released to us as services are provided. Moreover, all resort-level maintenance and improvements are paid for by the owners of VOIs, with our financial obligation generally limited to our pro rata share of the VOIs we hold as unsold VOIs.
Limited investment capital required. Generally we do not believe that we will need to build resort properties or acquire real estate in the foreseeable future to support our anticipated VOI sales levels; however, in certain geographic areas, we may from time to time acquire additional VOI inventory through open market purchases or other means. Although the volume of points or intervals that we recover could fluctuate in the future for various reasons, we reacquire approximately 2% to 5% of our total outstanding VOIs from defaulted owners on an annual basis. This provides us with a relatively low-cost, consistent stream of VOI inventory that we can resell. We may engage in targeted development projects, particularly in attractive locations where member demand exceeds our existing supply, and in these circumstances, we expect that we will generally seek to structure developments in a manner that limits our financial exposure, including by minimizing the amount of time between when we are required to pay for the new VOI inventory and when such inventory is sold. In a majority of our strategic transactions, we have acquired an on-going business, consisting of management contracts, unsold VOI inventory and an existing owner base, which has generated immediate cash flow for us.
Access to financing. The liquidity to support our provision of financing to our customers for VOI purchases is provided through the Conduit Facility, the Quorum Facility (collectively, the “Funding Facilities”) and securitization financings and, as a result, also consumes limited working capital. See "Item 7. Management's Discussion and Analysis of Financial Condition and Results of OperationsLiquidity and Capital ResourcesIndebtedness" for the definition of and further detail of these borrowings. )
Our scalable VOI sales and marketing platform has considerable operating leverage and drives increases in Adjusted EBITDA.
We have built a robust and versatile sales and marketing platform. This platform enables us to take actions that directly impact the three levers that primarily determine our VOI sales revenue: the number of tours we conduct, our closing percentage and the sales price per transaction. Our objective is to consistently monitor and adjust these three factors to reach an optimum level of VOI sales based on our available VOI inventory. With our scalable sales platform in place, we do not foresee the need to significantly increase the number of sales centers or the size of our sales team. Accordingly, we believe our VOI sales business has considerable operating leverage and the ability to drive increases in Adjusted EBITDA.
Our high level of customer satisfaction results in significant sales of additional VOIs to our members.
We believe our efforts to introduce hospitality, service excellence and quality into each member's vacation experience have resulted in a high degree of customer satisfaction, driving significant sales of additional VOIs to our existing members who previously purchased points from us, as well as members we acquired in our strategic acquisitions who purchased points from us for the first time. In 2014, 2013 and 2012, approximately 63%, 58% and 53%, respectively, of the total dollar amount of VOI sales were to existing members who previously purchased points from us, and approximately 17%, 19% and 19%, respectively, of the total dollar amount of VOI sales were to members we acquired in our strategic acquisitions who purchased

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points from us for the first time (an “Acquired Member”). After an Acquired Member makes his or her first purchase from us, all future transactions involving that Acquired Member are treated as sales to an existing member.
Our accomplished leadership team positions us for continued growth.
We have an experienced leadership team that has delivered strong operating results through disciplined execution. Our management team has taken a number of significant steps to refine our strategic focus, build our brand recognition and streamline our operations, including (i) maximizing revenue from our hospitality and management services business; (ii) driving innovation throughout our business, most significantly by infusing our hospitality focus into our customer interactions, and (iii) adding resorts to our network and owners to our owner base through complementary strategic acquisitions and efficiently integrating businesses acquired. Members of our management team have substantial equity interests in our Company that closely align their economic interests with those of our other stockholders.
Growth Strategies
Our growth strategies are as follows:
Continue to grow our hospitality and management services business.
We expect our hospitality and management services revenue will continue to grow as rising operating expenses at our managed resorts result in higher revenues under our cost-plus management contracts. We intend to generate additional growth in our hospitality and management services business by (i) increasing Club membership revenue; (ii) adding service and activity offerings for members of the Clubs and (iii) expanding opportunities for our members to purchase third-party products and services and (iv) pursue additional management and service contracts.
Increase Club membership revenue. Purchasers of our points are, in almost all cases, automatically enrolled in THE Club. In addition, as existing members purchase more points and thereby upgrade Club memberships to a higher loyalty tier, higher fees are collected. When we complete an acquisition, we typically create a tailor-made Club, with limited additional resorts and benefits. This results in an owner base that becomes familiar with the concept of a Club, and should therefore be more likely to upgrade and purchase points from us with membership in THE Club. We also have implemented programs to drive interval owners at our managed resorts to join THE Club.
Broaden hospitality service and activity offerings. We intend to continue to make membership in the Clubs more attractive to our members by expanding the number and variety of offered services and activities, such as airfare, cruises, guided excursions, golf outings, entertainment, theme park tickets, luggage and travel protection and access to luxury accommodations outside our network of resorts. For example, in October 2013, we commenced The Diamond Luxury Selection, a Club member benefit exclusively for our members with large point ownership and, therefore, in a higher loyalty tier. Qualifying members can access The Diamond Luxury Selection using their points through THE Club for stays within a collection of approximately 2,500 private luxury properties, including villas, resorts, boutique hotels and yachts. Such hospitality-focused enhancements may allow us to increase the dues paid by members of THE Club and should also generate commission revenue for us.
Pursue additional management and service contracts. We intend to actively leverage existing management contracts to add services provided to our members under our management contracts and increase the management fees to cover those new services. In addition, we may purchase or otherwise obtain additional management contracts at resorts that we do not currently manage. Furthermore, we intend to broaden our business-to-business services on a fee-for-service basis to other companies in the hospitality and vacation ownership industry. For example, we have entered into fee-for-service agreements with resort operators and hospitality companies pursuant to which we provide them with resort management services, VOI sales and marketing services and inventory rental services. These types of arrangements are highly profitable for us because we are not required to invest any significant capital. In the future, in situations where we can leverage our unique expertise, skills and infrastructure, we intend to expand our provision of business-to-business services on an à la carte basis or as a suite of services to third-party resort developers and operators and other hospitality companies.
Continue to leverage our scalable sales and marketing platform to increase VOI sales revenue.
We intend to continue to take advantage of the operating leverage in our sales and marketing platform. While we have increased our focus on potential new owners, we will continue to market to our existing long-term membership base, and expect that through these efforts and our continuing commitment to ensuring high member satisfaction, a significant percentage of our VOI sales will continue to be made to our existing members. We will also continue to target the ownership base at resorts that we now manage as a result of our strategic acquisitions to encourage these prospective customers to purchase our VOIs. While we anticipate that the bulk of our future VOI sales will be made through our traditional selling methods, we are seeking

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to more fully integrate the VOI sales experience into our hospitality and management services. For example, at some of our managed resorts, we offer enhanced mini-vacation packages, which we refer to as Events of a LifetimeTM, in which a group of members or prospective customers who have purchased such packages are invited to dine together, along with our sales team members, and to attend a show, golf outing or other local attraction as a group over a two-day period. At the end of the stay, our sales team provides an in-depth explanation of our points-based VOI system and the value proposition it offers. We have found that, by driving innovation throughout our business, most significantly by infusing our hospitality focus into the sales process and creatively engaging with potential purchasers, we improve potential purchasers' overall experience and level of satisfaction and, as a result, are able to increase the likelihood that they will buy our VOIs and increase the average transaction size. We have extended this philosophy of increased engagement and hospitality focus into other sales techniques, and intend to continue to innovate in this area.
Pursue additional revenue opportunities consistent with our capital-efficient business model.
We believe that we can achieve growth without pursuing revenue opportunities beyond those already inherent in our core business model. However, to the extent consistent with our capital-efficient business model, we intend to:
Selectively pursue strategic transactions. We intend to pursue acquisitions of ongoing businesses, including management contracts and VOI inventory, on an opportunistic basis where the economic terms are favorable and we can achieve substantial synergies and cost savings. Future acquisitions may be similar in structure to transactions we have completed during the past several years in which we added locations to our network of available resorts, additional management contracts, new members to our owner base and additional VOI inventory that we may sell to existing members and potential customers.
Prudently expand our geographic footprint. We believe that there are significant opportunities to expand our business into new geographic markets in which we currently may have affiliations, but do not manage resorts or market or sell our VOIs. We believe that certain countries in Asia and Central and South America are particularly attractive potential new markets for us because of the substantial increases in spending on travel and leisure activities forecasted for their consumers. To the extent that we can maintain our high quality standards and strong brand reputation, we are selectively exploring acquisitions of ongoing resort businesses in these markets and may also pursue co-branding opportunities, joint ventures or other strategic alliances with existing local or regional hospitality companies. For example, we have entered into a joint venture with affiliates of Dorsett Hospitality International, a large hotel developer, owner and operator in Asia, and China Travel International Investment Hong Kong Ltd., an investment holding company engaged in the operation of travel destinations (including hotels, theme parks, natural and cultural scenic spots and leisure resorts), travel agency and related business operations. The venture expects to create, market, sell and service vacation packages and associated benefits (including vacation ownership) to customers in Asia. In addition, we may engage in targeted development projects, particularly in attractive locations where member demand exceeds our existing supply, in a manner consistent with our capital-light model. We believe that expansion of our geographic footprint will produce revenue from consumers in the markets into which we enter and also make our resort network more attractive to existing and prospective members worldwide.
Our Customers
Our customers are typically families seeking a flexible vacation experience. A majority of our new customers stay at one of the resorts in our network, either by reserving a unit on a per-night or per-week basis, exchanging points through an external exchange service, or purchasing a mini-vacation package, prior to purchasing a VOI. We have also generated significant additional sales to our existing members who wish to purchase additional points and thereby increase their benefit options within our network.
We believe a majority of our customers are between 45 and 65 years old. The baby boomer generation is the single largest population segment in the U.S. and Europe and is our key target market. With the premium resorts in our network and the broad range of benefits that we offer, we believe we are well-positioned to target an affluent subsection of the baby boomer population.
Our Services
Hospitality and Management Services. We manage 93 resort properties, which are located in the continental U.S., Hawaii, Mexico, the Caribbean and Europe, as well as the Diamond Collections. As the manager of these resorts and the Diamond Collections, we operate the front desks, provide housekeeping, conduct maintenance and manage human resources services. We also operate, or outsource the operation of, amenities such as golf courses, food and beverage venues and retail

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shops, an online reservation system, customer service contact centers, rental, billing and collection, accounting and treasury functions and communications and information technology services.
As an integral part of our hospitality and management services, we have entered into inventory recovery agreements with a substantial majority of the Diamond Collections and HOAs for our managed resorts in North America, together with similar arrangements with the European Collection and a majority of our European managed resorts, whereby we recover VOIs from members who fail to pay their annual maintenance fee or assessments due to, among other things, death or divorce or other life-cycle events or lifestyle changes. Because the majority of the cost of operating the resorts that we manage is spread across our member base, by recovering VOIs from members who have failed to pay their annual maintenance fee or assessments, we reduce bad debt expense at the HOA and Diamond Collection level, which is a component of the management fees billed to members by each resort's HOA or each Diamond Collection's non-profit members association (each, a "Collection Association"), supporting the financial well-being of those HOAs and the Diamond Collections.
HOAs. Each of the Diamond Resorts managed resorts, other than certain resorts in our European Collection and Latin America Collection, is typically operated through an HOA, which is administered by a board of directors. Directors are elected by the owners of intervals at the resort (which may include one or more of the Diamond Collections) and may also include representatives appointed by us as the developer of the resort. As a result, we are entitled to voting rights with respect to directors of a given HOA by virtue of (i) our ownership of intervals at the related resort; (ii) our control of the Diamond Collections that hold intervals at the resort and/or (iii) our status as the developer of the resort. The board of directors of each HOA hires a management company to provide the services described above, which in the case of all Diamond Resorts managed resorts, is us. Through December 31, 2014, we functioned as the HOA for two resorts in St. Maarten and collected maintenance fees, earned management fees and incurred operating expenses at these two resorts. Effective January 1, 2015, however, we assigned our rights and obligations to two newly-created stand-alone HOAs and ceased functioning as the HOA for such resorts, and now provide management services to these resorts pursuant to our customary management agreements. See "Note 31—Subsequent Events" of our consolidated financial statements included elsewhere in this annual report for further detail.
Our management fees with respect to a resort are based on a cost-plus structure and are calculated based on the direct and indirect costs (including the absorption of a substantial portion of our overhead related to the provision of management services) incurred by the HOA of the applicable resort. Under our current resort management agreements, we receive management fees generally ranging from 10% to 15% of the other costs of operating the applicable resort (with a weighted average of 12.9% based upon the total management fee revenue for the year ended December 31, 2014). Unlike typical commercial lodging management contracts, our management fees are not impacted by changes in a resort's ADR or occupancy level. Instead, the HOA for each resort engages in an annual budgeting process in which the board of directors of the HOA estimates the costs the HOA will incur for the coming year. In evaluating the anticipated costs of the HOA, the board of directors of the HOA considers the operational needs of the resort, the services and amenities that will be provided at or to the applicable resort and other costs of the HOA, some of which are impacted significantly by the location, size and type of the resort. Included in the anticipated operating costs of each HOA are our management fees. The board of directors of the HOA discusses the various considerations and approves the annual budget, which determines the annual maintenance fees charged to each owner. One of the management services we provide to the HOA is the billing and collection of annual maintenance fees on the HOA's behalf. Annual maintenance fees for a given year are generally billed during the previous November, due by January and deposited in a segregated or restricted account we manage on behalf of the HOA. As a result, a substantial majority of our fees for March through December of each year are collected from owners in advance. Funds are released to us from these accounts on a monthly basis for the payment of management fees as we provide our management services.
Our HOA management contracts typically have initial terms of three to ten years, with automatic renewals. These contracts can generally only be terminated by the HOA upon a vote of the owners (which may include one or more of the Diamond Collections) prior to each renewal period, other than in some limited circumstances involving cause. No HOA has terminated any of our management contracts during the past five years. We generally have the right to terminate our HOA management contracts at any time upon written notice to the respective HOA. During the past five years, we have terminated only one and sold two immaterial HOA management contracts.

Diamond Collections. The Diamond Collections currently consist of the following:

the Diamond Resorts U.S. Collection (the “U.S. Collection”), which includes interests in resorts located in Arizona, California, Florida, Missouri, Nevada, New Mexico, South Carolina, Tennessee, Virginia and St. Maarten;

the Diamond Resorts Hawaii Collection (the “Hawaii Collection”), which includes interests in resorts located in Arizona, California, Hawaii, Nevada and Utah;

the Diamond Resorts California Collection (the “California Collection”), which includes interests in resorts located in Arizona, California and Nevada;

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the Premiere Vacation Collection (the “Premiere Vacation Collection”), which includes interests in resorts added to our network in connection with our acquisition of certain assets from ILX Resorts Incorporated in August 2010 (the "ILX Acquisition") located in Arizona, Colorado, Indiana, Nevada and Baja, Mexico;

Monarch Grand Vacations (the “Monarch Grand Collection”), which includes interests in resorts added to our network in connection with the PMR Acquisition (see “Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations—Overview” for the definition of the PMR Acquisition) located in California, Nevada, Utah and Mexico;

the Diamond Resorts European Collection (the “European Collection”), which includes interests in resorts located in Austria, England, France, Italy, Norway, Portugal, Scotland, Spain Balearics, Spain Canaries and Spain Costa;

the Diamond Resorts Latin America Collection (the “Latin America Collection”), which currently includes interests in the Cabo Azul Resort located in Baja California Sur, Mexico, which was added to our network in connection with the PMR Acquisition; and

the Diamond Resorts Mediterranean Collection (the “Mediterranean Collection”), which includes interests in resorts added to our network in connection with the Aegean Blue Acquisition (see “Our Strategic Acquisitions” for the definition of the Aegean Blue Acquisition) located in the Greek Islands of Crete and Rhodes.
Each of the Diamond Collections is operated through a Collection Association, which is administered by a board of directors. Directors are elected by the points holders within the applicable Diamond Collection with the following exceptions: (i) The Premiere Vacation Collection allows the developer to appoint the board of directors until 90.0% of all membership interests are sold, (ii) the board of directors of the European Collection is comprised of five directors, three of whom are appointed by the developer and two of whom are appointed by the members of that Collection (provided the developer may exercise its vote as a member of that Collection) and (iii) the board of Directors of the Mediterranean Collection is comprised of three directors, two of whom are appointed by the developer and one of whom is appointed by the Trustee.
We own a significant number of points in each of the Diamond Collections (which in the case of the Mediterranean Collection are in the form of shares but for simplicity are also referred to in this annual report as points), which we hold as inventory. The board of directors of each Diamond Collection hires a company to provide management services to the Diamond Collection, which in each case is us.
As with our HOA management contracts, management fees charged to the Diamond Collections in the U.S. are based on a cost-plus structure and are calculated based on the direct and indirect costs (including the absorption of a substantial portion of our overhead related to the provision of our management services) incurred by the Diamond Collection. Under our current Diamond Collection management agreements, we receive management fees of 15.0% of the other costs of the applicable Diamond Collection (except with respect to our management agreement with the Monarch Grand Collection, under which we receive a management fee of 10.0% of the costs of the Monarch Grand Collection). Our management fees are included in the budgets prepared by each Collection Association, which determines the annual maintenance fee charged to each owner. One of the management services we provide to all of the Diamond Collections is the billing and collection of annual maintenance fees on the Diamond Collection's behalf. Annual maintenance fees for a given year are generally billed during the previous November, due by January and deposited in a segregated or restricted account we maintain on behalf of each Diamond Collection. As a result, a substantial majority of our fees for February through December of each year are collected from owners in advance. Funds are released to us from these accounts on a monthly basis for the payment of management fees as we provide our management services.
Apart from the management contract for the European Collection and the Mediterranean Collection, our Diamond Collection management contracts have initial terms of three to ten years, with automatic renewals of three to ten years, and can generally only be terminated by the Diamond Collection upon a vote of the Diamond Collection's members prior to each renewal period, other than in some limited circumstances involving cause. In the case of the Mediterranean Collection, the management agreement is indefinite and irrevocable. In the case of the resorts we manage that are part of the European Collection, generally the management agreements have either indefinite terms or long remaining terms (approximately 40 years) and can only be terminated for an uncured breach by the manager or a winding up of the European Collection. No Diamond Collection has terminated, or elected not to renew, any of our management contracts during the past five years. Save for the above, we generally have the right to terminate our Diamond Collection management contracts at any time upon written notice to the applicable Diamond Collection. The management contract for the European Collection has an indefinite term, can only be terminated by the European Collection for an uncured breach by the manager or a winding up of the European Collection, and may not be terminated by the manager.

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Clubs. Another key component of our hospitality and management services business is our management of the Clubs. We operate a Vacation Interest exchange program that enables our members to use their points to stay at resorts outside of their home Diamond Collection, as well as other affiliated resorts, hotels and cruises, for which an annual fee is charged. In addition, the Clubs provide services to the Diamond Collections, such as reservation call center services and customer services, which are billed on a cost-plus basis to the Diamond Collections directly.
The Clubs offer our members a wide range of other benefits, such as the opportunity to purchase various products and services, including guided excursions and member events and reservation protection products, for which we earn commissions. See "Our Flexible Points-Based Vacation Ownership System and the ClubsThe Clubs" for additional information regarding the Clubs.
Vacation Interest Sales and Financing. We market and sell VOIs that provide access to our network of 93 Diamond Resorts managed resorts and 236 affiliated resorts and hotels and four cruise itineraries.
The VOI inventory that we reacquire pursuant to our inventory recovery agreements provides us with a steady stream of low-cost VOI inventory that we can sell to our current and prospective members. Our VOI inventory is also supplemented by VOIs recovered from members who default on their consumer loans, including consumer loans that we originate and loans that we acquire from third-parties, as well as inventory purchased in strategic acquisitions. See "Note 24—Business Combinations" of our consolidated financial statements included elsewhere in this annual report for discussion of these acquisitions. In addition, we may engage in targeted development projects in particularly attractive locations where member demand exceeds our existing supply.
We have 53 sales centers across the globe, 46 of which are located at managed resorts, five of which are located at affiliated resorts and two of which are located off-site. We currently employ an in-house sales and marketing team at 36 of these locations and also maintain agency agreements with independent sales organizations at 17 locations. A relatively small portion of our sales, principally sales of additional points to existing members, are effected through our call centers. Our sales representatives utilize a variety of marketing programs to generate prospects for our sales efforts, including presentations at resorts targeted to current members and guests, overnight mini-vacation packages, targeted mailing, telemarketing, gift certificates and various destination-specific local marketing efforts. Additionally, we offer incentive premiums in the form of tickets to local attractions and activities, hotel stays, gift certificates or meals to guests and other potential customers to encourage attendance at sales presentations.
We generate our VOI sales primarily through conducting sales presentations, or tours, at our sales centers. These tours generally include a tour of the resort properties, as well as an in-depth explanation of our points-based VOI system and the value proposition it offers our members. Our tours are designed to provide guests with an in-depth overview of our Company, our resort network and benefits associated with membership in THE Club, as well as a customized presentation to explain how our products and services can meet their vacationing needs. We also conduct sales presentations at various offsite and hotel locations (outside of our managed resorts) based on potential leads for VOI sales identified through innovative marketing targeted toward individuals with desired demographics.
Our sales force is highly trained in a consultative sales approach designed to ensure that we meet customers' needs on an individual basis. We manage our sales representatives' consistency of presentation and professionalism using a variety of sales tools and technology. The sales representatives are principally compensated on a variable basis determined by performance, subject to a base compensation amount.
Our marketing efforts are principally directed at the following channels:
our existing member base;
guests who stay at our managed resorts;
off-property contacts who are solicited from the premises of hospitality, entertainment, gaming and retail locations;
participants in third-party vacation ownership exchange programs, such as Interval International, Inc. (“Interval International”), and Resorts Condominiums International, LLC (“RCI”), who stay at our managed resorts;
member referrals; and
other potential customers who we target through various marketing programs.
We employ innovative programs and techniques designed to infuse hospitality into our sales and marketing efforts. For example, we offer enhanced mini-vacation packages at some of our managed resorts, which we refer to as Events of a LifetimeTM, at which our members or prospective customers who have purchased such packages are invited to dine together, along with our sales team members, and to attend a show, golf outing or other local attraction as a group over a two-day period. At the end of the stay, our sales team provides an in-depth explanation of our points-based VOI system and the value

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proposition it offers our members. In addition, we have an initiative in which select members and guests receive “high-touch” services such as a special welcome package, resort orientation and concierge services, as part of a pre-scheduled in-person sales presentation. Results from these enhanced programs and initiatives have been positive. We have found that, by driving innovation throughout our business, most significantly by infusing our hospitality focus into the sales process and creatively engaging with potential purchasers, we improve potential purchasers' overall experience and level of satisfaction and, as a result, are able to increase the likelihood that they will buy our VOIs and increase the average transaction size.
Although the principal goal of our marketing activities is the sale of points, in order to generate additional revenue and offset the carrying cost of our VOI inventory, we use a portion of the points and intervals which we own or acquire the right to use to offer accommodations to consumers on a per-night or per-week basis, similar to hotels. We generate these stays through direct consumer marketing, travel agents, external websites and our own website and vacation package wholesalers. In addition, we provide rental services on behalf of certain of our affiliated resorts for a commission. We believe that these operations, in addition to generating supplemental revenue, provide us with a good source of potential customers for the purchase of points.
We provide loans to eligible customers who purchase VOIs through our U.S., Mexican and St. Maarten sales centers and choose to finance their purchase. These loans are collateralized by the underlying VOI, generally bear interest at a fixed rate, have a typical term of 10 years and are generally made available to consumers who make a down payment within established credit guidelines. Our minimum required down payment is 10%. Since late 2008, our average cash down payment has been 19.3% and the average initial equity contribution for new VOI purchases by existing owners (which take into account the value of VOIs already held by purchasers and pledged to secure a new consumer loan) has been 30.1%, which has resulted in an average combined cash and equity contribution of 49.4% for these new VOI purchases.
As of December 31, 2014, our loan portfolio (including loans we have transferred to special-purpose subsidiaries in connection with the Conduit Facility, Quorum Facility and securitization transactions) was comprised of approximately 74,000 loans with an outstanding aggregate loan balance of approximately $858.9 million. Our total portfolio includes loans that have been written off for financial reporting purposes due to payment defaults and delinquencies but which we continue to administer, and is comprised of loans that were originated by us and loans that were acquired in connection with our acquisitions.
Approximately 45,000 of these consumer loans are loans under which the consumer was not in default, and the outstanding aggregate loan balance was approximately $592.9 million. Approximately 39,000 of these loans were originated by us and approximately 6,000 of the loans were acquired in connection with one of our acquisitions.
Approximately 29,000 loans within our loan portfolio, with an outstanding aggregate loan balance of approximately $265.9 million, are loans that are in default (which we define as having occurred upon the earlier of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer’s account becoming over 180 days delinquent), and have not yet been foreclosed upon or canceled. These loans have already been written off for financial reporting purposes but we continue to administer them until we elect, subject to applicable law, to foreclose or cancel them. We elect to recover defaulted loans based on a variety of factors, including our VOI inventory needs and the carrying costs associated with recapturing the VOI inventory. Approximately 21,000 of these loans were already in default at the time we acquired them, and approximately 4,000 of the loans were originated by other entities prior to the completion of one of our acquisitions. Approximately 4,000 of the loans were originated by us.
The weighted-average interest rate for all of the loans in our portfolio as of December 31, 2014 was approximately 14.8%, which includes a weighted average interest rate for loans in default of approximately 16.6%. As of December 31, 2014, approximately 8.8% of our owner-families had an active loan outstanding with us.
We underwrite each loan application to assess the prospective buyer's ability to pay through the credit evaluation score methodology developed by FICO based on credit files compiled and maintained by Experian (for U.S. residents) and Equifax (for Canadian residents). In underwriting each loan, we review the completed credit application and the credit bureau report and/or the applicant’s performance history with us, including any delinquency on existing loans with us, and consider in specified circumstances, among other factors, whether the applicant has been involved in bankruptcy proceedings within the previous 12 months and any judgments or liens, including civil judgments and tax liens, against the applicant. As of December 31, 2014, the weighted average FICO score (based upon loan balance) for our borrowers across our existing loan portfolio was 719, and the weighted average FICO score for our borrowers on loans we originated since late 2008 was 757.
Our consumer finance servicing division includes underwriting, collection and servicing of our consumer loan portfolio. Loan collections and delinquencies are managed by utilizing modern collection technology and an in-house collection team to minimize account delinquencies and maximize cash flow. We generally sell or securitize a substantial portion of the consumer loans we generate from our customers through conduit and securitization financings. We act as servicer for consumer loan portfolios, including those sold or securitized through conduit or securitization financings and receivables owned by third parties, for which we receive a fee.

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Through arrangements with certain financial institutions in Europe, we broker financing for qualified customers who purchase points through our European sales centers.
Our Resort Network
Our resort network currently consists of 333 vacation destinations, which includes 93 Diamond Resorts managed properties with approximately 11,000 units worldwide that we manage, and 236 affiliated resorts and hotels and four cruise itineraries, which we do not manage and which do not carry our brand name but are a part of our network and, consequently, are available for our Club members to use as vacation destinations. Through our management, we provide guests with a consistent and high quality suite of services and amenities, and, pursuant to our management agreements, we have oversight and management responsibility over the staff at each location. Of the managed resorts, 46 have food and beverage operations, 41 have a gift shop, pro shop or convenience store, and 28 have a golf course, leisure center or spa. Most of these amenities are operated by third parties pursuant to leases, licenses or similar agreements. Revenue from these operations is included in Consolidated Resort Operations Revenue in our consolidated statements of operations, together with revenues from services that we provided for our properties located in St. Maarten where we functioned as the HOA through December 31, 2014 (which have historically constituted a majority of such revenue). For a further discussion of our Consolidated Resort Operations Revenue, see “Management’s Discussion and Analysis of Financial Condition and Results of OperationsKey Revenue and Expense ItemsConsolidated Resort Operations Revenue."
Affiliated resorts are resorts with which we have contractual arrangements to use a certain number of vacation intervals or units either in exchange for our providing similar usage of intervals or units at our managed resorts or for a maintenance or rental fee. These resorts are made available to members of the Clubs through affiliation agreements. In the vast majority of cases, our affiliated resorts provide us with access to their vacation intervals or units in exchange for our providing similar usage of intervals or units at our managed resorts, and no fees are paid by us in connection with these exchanges. However, in a limited number of circumstances, we receive access to accommodations at our affiliated hotels and cruises through two other types of arrangements. In the first of these types of arrangements, we pay an upfront fee to an affiliated hotel or cruise company for access to a specified number of vacation intervals or units, and we incorporate this upfront fee into our calculation for annual dues to be paid by members of the Clubs. In the second of these types of arrangements, a member who desires to stay at an affiliated hotel for a particular time period deposits points with us and, in exchange, we pay our affiliated hotel the funds required in order to allow such member access and, in turn, we use the points redeemed to secure a unit, which we then use for marketing or rental purposes. The benefit of these arrangements, in comparison to traditional exchange companies, is that there is no need to wait for an owner to deposit their week’s ownership into the program in order to then make it available to members. These arrangements secure availability for our members in advance and, therefore, tend to provide better customer service and availability.
We identify and select affiliated resorts based on a variety of factors, including location, amenities and preferences of our members. We have established standards of quality that we require each of our affiliates to meet, including with respect to the maintenance of their properties and level of guest services. In general, our affiliate agreements allow for termination by us upon 30 days’ notice to the affiliate, although some of our affiliate agreements cannot be terminated until a specified future date. Further, our affiliate agreements permit us to terminate our relationship with an affiliate if it fails to meet our standards. In any event, none of our affiliate agreements requires us to make any payments in connection with terminating the agreement. In addition to our affiliate agreements, we own, through one or more of the Diamond Collections, intervals at a few of our affiliated resorts.
Our network of resorts includes a wide variety of locations and geographic diversity, including beach, mountain, ski and major city locations, as well as locations near major theme parks and historical sites. The accommodations at these resorts are fully furnished and typically include kitchen and dining facilities, a living room and a combination of bedroom types including studios and one-, two-, three- and four-bedroom units with multiple bathrooms. Resort amenities are appropriate for the type of resort and may include an indoor and/or outdoor swimming pool, hot tub, children's pool, fitness center, golf course, children's play area and/or tennis courts. Further, substantially all of our Diamond Resorts managed resorts in Europe and some of our Diamond Resorts managed resorts in North America include onsite food and beverage operations, the majority of which are operated by third-party vendors.
Purchasers of points acquire memberships in one of the eight Diamond Collections.
Legal title to the real estate underlying the points in a Diamond Collection, other than the Latin America Collection, is held by the trustee or the Collection Association for that Diamond Collection and, accordingly, such purchasers do not have direct ownership interests in the underlying real estate. The Latin America Collection currently consists only of the Cabo Azul Resort, and title to the units in the Latin America Collection is held in trust for the benefit of the developer of the Latin America Collection. Other than unsold intervals which we maintain in inventory, various common areas and amenities at certain resorts

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and a small number of units in European resorts, we do not hold any legal title to the resort properties in our resort network.

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The following is a list as of December 31, 2014, by geographic location, of our managed resorts, with a brief description and the number of units at each such managed resort, together with a list of our affiliated resorts:
Managed Resorts
NORTH AMERICA AND THE CARIBBEAN
Resort
 
Location
Units
Rancho Mañana Resort
 
Cave Creek, Arizona
38

Set in the high desert of Arizona, Rancho Mañana Resort provides guests with breathtaking mountain views. The secluded retreat features spacious two bedroom accommodations, each with a gourmet kitchen, two full master suites and an elegant western décor. Guests can relax poolside or play golf at the adjacent championship Rancho Mañana Golf Club. Nearby amenities include shops, restaurants, galleries, sporting activities and cultural events in Phoenix.
 
 
 
 
 
Kohl's Ranch Lodge
 
Payson, Arizona
66

Located on the banks of Tonto Creek in the largest Ponderosa Pine Forest in the world, Kohl's Ranch Lodge is historically famous for its western hospitality. Situated at the base of the Mogollon Rim in the area that author Zane Grey made famous with his popular adventures of the Old West, the friendly and casual atmosphere of Kohl's Ranch Lodge makes each stay an inviting experience where guests can enjoy a classic stay in Arizona's back country.
 
 
 
 
 
PVC at The Roundhouse Resort
 
Pinetop, Arizona
20

This resort is nestled in eastern Arizona’s White Mountains, where Pinetop-Lakeside’s motto is “Celebrate the Seasons” and where guests can enjoy year-round adventures. The log-sided mountain homes at this resort feature fireplaces, jetted spas, large fully equipped kitchens, covered porches and private yards and are a perfect getaway for family cabin fun. After a day of outdoor play, guests can look forward to a relaxing master suite spa retreat.
 
 
 
 
 
Scottsdale Links Resort
 
Scottsdale, Arizona
218

This 218 unit resort with one-, two- and three-bedroom accommodations is located between the TPC Desert Golf Course and the McDowell Mountains in Scottsdale, within a close proximity of Phoenix. With a spa, fitness center, outdoor heated pool and spacious units, this resort is ideal for families making it a base for exploring the area.
 
 
 
 
 
Scottsdale Villa Mirage
 
Scottsdale, Arizona
154

Located 25 minutes from the Phoenix airport, this 154 unit resort has a heated outdoor pool, children’s pool, whirlpools, tennis courts, playground, fitness center and game room to provide fun and relaxation for guests and families of all ages.
 
 
 
 
 
Bell Rock Inn
 
Sedona, Arizona
85

Framed by extraordinary views along the Red Rock Scenic Byway, with its sandstone formations and rich red landscape of Arizona’s backcountry, this resort is set amid the natural beauty of Sedona and provides easy access to the sights, sounds and wonder of the Coconino National Forest. In addition to a laid-back and friendly ambience, the resort offers a poolside barbeque and in-suite fireplaces.
 
 
 
 
 
Los Abrigados Resort & Spa
 
Sedona, Arizona
194

Nestled against the banks of the famous Oak Creek in Sedona, Arizona, and situated in twenty-two acres filled with winding walkways, cascading fountains and shady nooks in the foothills of Arizona’s Red Rock Country, this resort is within walking distance to many restaurants, galleries, shops and hiking trails. From the scenic and quaint Oak Creek to the stunning red rock formations and new age energy of Sedona, Los Abrigados Resort & Spa provides a comfortable, quiet and relaxing selection of accommodation styles with easy access to many outdoor adventures and activities.
 
 
 
 
 
The Ridge on Sedona Golf Resort
 
Sedona, Arizona
174

Situated 15 minutes away from Sedona town center, The Ridge on Sedona Golf Resort has 174 units surrounding five whirlpools and pools with a fitness center, game room and a clubhouse.
 
 
 
 
 
Sedona Summit
 
Sedona, Arizona
278

Sedona Summit is located four miles from Sedona town center, amid stunning red rock mountain scenery nestled in the upper Sedona Plateau. The 278 units are spread across 39 two-story buildings with six pools and whirlpools located throughout the complex, as well as BBQ areas and a fitness center.
 
 
 
 
 
 
 
 
 

18


Resort
 
Location
Units
Varsity Clubs of America Tucson
 
Tucson, Arizona
60

This resort provides all-suite guest accommodations with convenient proximity to the University of Arizona and a number of golf courses, including a variety of luxurious municipal and championship style courses. Tucson affords travelers an oasis under the Sonoran Sun. Affectionately known as Old Pueblo, Tucson is built upon a deep Native American, Spanish, Mexican and Old West foundation and the Varsity Clubs of America — Tucson affords a relaxing getaway whether traveling for business, game day, family and friends, or just a little down time.
 
 
 
 
 
Riviera Beach & Spa Resort
 
Capistrano Beach, California
102

This resort is positioned adjacent to the Riviera Shores Resort in Capistrano Beach, California, located in Capistrano Beach overlooking the coast on the southern end of Dana Point. Nearby Dana Point Harbor is home to spectacular dining, Ocean Village shopping, and marine activities. Many of the one- and two-bedroom villas offer Pacific Ocean views. A kitchen, whirlpool tub, and outdoor barbecue come standard in every villa, and the resort has two swimming pools, jacuzzi and sauna, fitness center and game room.
 
 
 
 
 
Riviera Shores Resort
 
Capistrano Beach, California
28

This resort is located adjacent to the Riviera Beach Resort in Capistrano Beach, California. The resort overlooks the coast on the southern end of Dana Point, and offers two swimming pools, a whirlpool spa, fitness center, game room, sauna and many other amenities. Every villa includes, a partial kitchen, two TVs and an outdoor barbecue, and many of the one- and two-bedroom villas include a whirlpool bathtub.
 
 
 
 
 
Marquis Villas Resort
 
Palm Springs, California
98

Located in the heart of Palm Springs, California with a spectacular mountain setting at the base of the beautiful San Jacinto Mountains, Marquis Villas Resort provides oversized accommodations with fully equipped kitchens and private patios or balconies.
 
 
 
 
 
Palm Canyon Resort
 
Palm Springs, California
236

This resort is located in Palm Springs and offers junior villa, one-, two- and three-bedroom accommodations. The resort features a dramatic rock formation with cascading waterfalls around a 1.5-acre swimming pool and sun deck, along with an in-cave whirlpool spa and water slides for adults and children.
 
 
 
 
 
Riviera Oaks Resort & Racquet Club
 
Ramona, California
70

Located in the San Vicente Valley, this resort offers spacious one- and two-bedroom villas, which have a fireplace as well as well-equipped kitchens. The family-friendly resort features 17 tennis courts, paddle tennis, hiking trails, horseback riding and a nearby country club with an 18-hole golf course. It also has two large swimming pools, two whirlpool spas and a day spa.
 
 
 
 
 
Lake Tahoe Vacation Resort
 
South Lake Tahoe, California
181

Located on the edge of Lake Tahoe, America’s largest alpine lake and only a mile away from the Heavenly Mountain Resort base lodge, Lake Tahoe Vacation Resort is ideally placed for a winter skiing vacation as well as for summer activities such as hiking, horseback riding and water sports. The resort has both indoor and outdoor pools and hot tubs, fitness center and game room.
 
 
 
 
 
The Historic Crags Lodge
 
Estes Park, Colorado
33

Nestled quietly on the north shoulder of Prospect Mountain, The Historic Crags Lodge offers breathtaking and majestic views of the Continental Divide to the west and a bird’s eye view of downtown Estes Park to the east. The Historic Crags Lodge is everything you would imagine from a quiet Colorado mountain retreat. The Historic Crags Lodge is set high amid the mountain pines of the Colorado Rockies and boasts comfortable guest suites complete with dining and group services suitable for families, couples, weddings and conferences, all within easy access of the Estes Park Aerial Tramway and the spectacular Rocky Mountain National Park.
 
 
 
 
 
Daytona Beach Regency
 
Daytona Beach, Florida
86

This resort is situated on beachfront of the world famous Daytona Beach. Close to the Speedway attractions, it provides one- and two-bedroom units, indoor and outdoor pools with slides and hot tubs, poolside bar, fitness center, volleyball courts and game room.
 
 
 
 
 
Barefoot’n Resort
 
Kissimmee, Florida
22

This resort, which offers one-bedroom accommodations, is located in Kissimmee, Florida, within easy access of Florida's Walt Disney World® Resort, Universal Orlando® Resort and SeaWorld® Orlando. The resort is equipped with an outdoor swimming pool, children’s pool, playground, and barbeque and picnic areas. The resort is accredited in the Florida Department of Environmental Protection’s (DEP) Florida Green Lodging program, which designates lodging facilities that commit to conserving and protecting Florida’s natural resources.
 
 
 
 
 

19


Resort
 
Location
Units
Parkway International Resort
 
Kissimmee, Florida
143

This resort is tucked away in a wooded area in Kissimmee, Florida, just one mile from the main gate of Walt Disney World® Resort. The resort offers two-bedroom, two-bathroom accommodations and nature trails, outdoor pool, hot tub, children’s wading pool and poolside bar and grill. The resort is accredited in the Florida Department of Environmental Protection’s (DEP) Florida Green Lodging program.
 
 
 
 
 
Polynesian Isles Resort
 
Kissimmee, Florida
130

This resort offers beautiful accommodations just minutes from the epicenter of Orlando theme parks, shopping and dining experiences. Nearby attractions and activities also include backcountry horseback riding adventures, the Kennedy Space Center and the famed Daytona Beach. True to its South Pacific heritage, this resort features tropical splendor that surrounds the pools, spas, tennis, shuffleboard courts and putting greens.
 
Crescent Resort on South Beach
 
Miami Beach, Florida
27

This is a boutique resort situated in the heart of Miami’s South Beach neighborhood, in the center of the SoBe Historic District, with easy access to the beachfront. It was built in 1938, and was designed with a facade that resembles a fine steam ship with all of its port holes in classic Art Deco style, with neon lighting at night. The Art Deco style continues in the resort’s one- and two-bedroom accommodations.
 
 
 
 
 
Charter Club Resort of Naples Bay
 
Naples, Florida
33

Located in southwest Florida along the Paradise Coast on Naples Bay, this small resort is comprised of 11 three-story buildings, with spacious two-bedroom, two-bathroom accommodations, each with a private lanai. Situated on one of the marine inlets typical of Naples, the resort also has a heated pool and separate children’s pool with a Tiki Hut grill bar.
 
 
 
 
 
The Cove on Ormond Beach - North Tower
 
Ormond Beach, Florida
54

Located directly on the beach in Ormond Beach, Florida, this resort features an activity pool with a two-story tube slide, hot tub, barbecue and picnic area. It also has 150 feet of private beach and is situated for easy access to Daytona Beach restaurants, shops and golf facilities.
 
 
 
 
 
The Cove on Ormond Beach - South Tower
 
Ormond Beach, Florida
57

This resort shares the facilities, such as the activity pool and private beach front, with the North Tower and also offers studio and one- and two-bedroom accommodations.
 
 
 
 
 
Bryan’s Spanish Cove
 
Orlando, Florida
44

This resort, which is located directly on the waterfront of Lake Bryan in Orlando, offers two-bedroom, two-bathroom accommodations. The resort is accredited in the Florida Department of Environmental Protection’s (DEP) Florida Green Lodging program.
 
 
 
 
 
Grand Beach
 
Orlando, Florida
192

Located minutes from Florida’s Walt Disney World® Resort, SeaWorld® Orlando and Universal Orlando® Resort, this 192 unit resort is located on the edge of Lake Bryan. All units contain three bedrooms, three bathrooms and fully-equipped kitchens, which provide spacious family accommodations, as well as an outdoor pool, whirlpool, children’s pool, playground, game room and fitness center.
 
 
 
 
 
Grande Villas Resort
 
Orlando, Florida
249

This resort provides distinctive and perfectly situated accommodations for a family vacation. The Grande Villas include comfortable accommodations with private screened patios or balconies, fully equipped kitchens, two outdoor swimming pools, spa pools, children's pool, playground and miniature golf. Nearby amenities include Walt Disney World® Resort, Universal Orlando® Resort and SeaWorld® Orlando.
 
 
 
 
 
Mystic Dunes Resort & Golf Club
 
Orlando, Florida
715

Built on one of the highest elevations in the area, Mystic Dunes Resort & Golf Club is nestled on over 600 acres of rolling hills, lush Florida nature preserves and beautiful tropical landscape, with a well-respected golf course that recently hosted the Brian Gay Invitational Golf Tournament. The vacation villas, as well as a wide array of resort amenities and services, make Mystic Dunes Resort & Golf Club one of the best family vacation and golf resorts in Orlando.
 
 
 
 
 
Orbit One Vacation Villas
 
Orlando, Florida
116

This resort, which is located just one mile from Walt Disney World® Resort in Orlando, offers two-bedroom, two-bathroom accommodations and on-site amenities such as two swimming pools, children’s wading pool, hot tub, tennis courts, racquetball court and beach volleyball. The resort is accredited in the Florida Department of Environmental Protection’s (DEP) Florida Green Lodging program.
 
 
 
 
 
 
 
 
 
 
 
 
 

20


Resort
 
Location
Units
Liki Tiki Village Resort
 
Winter Garden, Florida
546

Situated in 64 landscaped acres in Winter Garden, Florida, this resort offers the Liki Tiki Lagoon Water Adventure, a 1.5 acre, 220,000-gallon water park with a gently rolling wave pool, five water slides, an erupting water volcano, a waterfall, a toddler’s area, spouting tiki heads and a dancing fountain. This large resort has studio and one-, two- and three-bedroom accommodations. The resort is accredited in the Florida Department of Environmental Protection’s (DEP) Florida Green Lodging program.
 
 
 
 
 
The Point at Poipu
 
Kauai, Hawaii
214

Located on the island of Kauai, this resort offers 214 units with lush garden or ocean views across Shipwreck Beach to every suite. The resort has an outdoor beach entry pool as well as a children's pool, hot tub, fitness center, spa and sauna.
 
 
 
 
 
Ka'anapali Beach Club
 
Maui, Hawaii
412

With 412 units in a 12-story building, Ka’anapali Beach Club is located on the beachfront of Maui’s famous Ka'anapali Beach. The resort has a newly refurbished restaurant and pool bar and newly refurbished pools, as well as a fitness center, spa, sauna, hair salon and gift shop.
 
 
 
 
 
Varsity Club of America South Bend
 
Mishawaka, Indiana
86

Located in Mishawaka, Indiana, this all-suite hotel offers unique and convenient accommodations in the heart of a college town. With its close proximity and easy access to the University of Notre Dame, the Varsity Club of America South Bend provides comfortable guest suites, indoor and outdoor swimming pools, a spacious indoor billiards parlor and plenty of outdoor barbeque grills for game days and family fun. The South Bend/Mishawaka area boasts a variety of enriching and entertaining attractions from outdoor recreation and sports to museums, nightlife and shopping.
 
 
 
 
 
The Suites at Fall Creek
 
Branson, Missouri
214

This resort offers 214 units, many with lake views over Lake Taneycomo. Ten minutes away from Branson town center, the resort is ideally located to explore this destination, while providing a selection of amenities onsite, including a fitness center, basketball courts, boating, fishing, indoor and outdoor pools, hot tubs, miniature golf, playground, shuffle board and tennis courts.
 
 
 
 
 
Cancún Resort Las Vegas
 
Las Vegas, Nevada
441

Located in Las Vegas, Nevada, this resort offers spacious and very comfortably appointed villas and penthouse suites, situated south of the heart pounding, non-stop excitement and glamour of the fabulous Las Vegas Strip. A towering Mayan Pyramid with a cascading waterfall, four enormous waterslides, a grand swimming pool and poolside cafe and a full range of spa services are just a few of the many amenities.
 
 
 
 
 
Desert Paradise Resort
 
Las Vegas, Nevada
141

This Las Vegas resort is tucked away from the Las Vegas Strip and provides a good base to explore the area. The resort has 141 units across two-story buildings, all with balconies or terraces. It also has two central pool areas equipped with hot tubs and children’s pools, as well as barbeque areas and a fitness center.
 
 
 
 
 
Polo Towers Suites
 
Las Vegas, Nevada
312

This resort is located in the heart of the Las Vegas Strip and shares facilities with Polo Towers Villas. With 312 units, the resort offers a new and comprehensive fitness center, and two outdoor pool areas including a roof top pool.
 
 
 
 
 
Polo Towers Villas
 
Las Vegas, Nevada
199

This resort has 199 units and shares facilities with Polo Towers Suites, including a new fitness center, outdoor pools and spa.
 
 
 
 
 
Villas de Santa Fe
 
Santa Fe, New Mexico
105

This resort is situated in Santa Fe, halfway between Taos and Albuquerque. With 105 one- and two-bedroom units, the resort offers a base to explore the surrounding area, which is rich in culture, as well as providing a heated outdoor pool and hot tub, fitness center, game room and clubhouse.
 
 
 
 
 
Bent Creek Golf Village
 
Gatlinburg, Tennessee
47

A combination of 47 one- and two- bedroom units and cabins situated amid a Gary Player golf course make up Bent Creek Golf Village. Located 11 miles away from the center of Gatlinburg and the Great Smoky Mountains National Park, this resort offers indoor and outdoor heated pools, fitness center, game room, and volleyball and basketball courts.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

21


Resort
 
Location
Units
Cedar Breaks Lodge and Spa
 
Brian Head, Utah
158

This resort in Brian Head, Utah is a year round, family-oriented destination, located an easy three-hour drive from Las Vegas. With outdoor recreational activities for visitors of all ages and abilities, Brian Head activities include skiing and snowboarding during the winter and mountain biking, hiking, fishing and more in the warmer months. Amenities include two on-site restaurants serving classic American cuisine, as well as the Cedar Breaks Bar and Grill. Additional amenities include storage and an on-site convenience store, as well as an indoor heated pool, sauna, steam room and hot tubs.
 
 
 
 
 
Greensprings Vacation Resort
 
Williamsburg, Virginia
147

Offering 147 two- and four- bedroom units, this resort is ideally placed to explore the historical town of Colonial Williamsburg as well as the area's theme parks. The resort is equipped with indoor and outdoor pools, hot tubs, a fitness center, playgrounds, sauna and tennis, volleyball and basketball courts.
 
 
 
 
 
The Historic Powhatan Resort
 
Williamsburg, Virginia
443

Amid 256 acres of woodland and located a short drive from Colonial Williamsburg and the area’s theme parks, this resort offers one-, two- and three-bedroom accommodations totaling 443 units. Amenities include indoor and outdoor pools and hot tubs, two restaurants open for breakfast, lunch and dinner and a gift shop.
 
 
 
 
 
Cabo Azul Resorts
 
Baja California, Mexico
138

Gleaming white-sand beaches and the unsurpassed allure of the Sea of Cortez make the Cabo Azul Resort a terrific destination. With a truly fresh look and feel, this resort is a true masterpiece on 12 oceanfront acres in San Jose del Cabo. This resort features a tri-level infinity-edge swimming pool, swim-up bars and an on-site Mexican cuisine restaurant. Additional amenities include a full service spa, a state of the art fitness center and a stunning five-story, open air wedding chapel.
 
 
 
 
 
Sea of Cortez Beach Club
 
Sonora, Mexico
30

The Sea of Cortez, with its laid back seaside havens dotted along the coast, provides a soothing escape in any season. Oceanfront, the Sea of Cortez Beach Club offers luxurious suites with private patios or balconies. Water sport excitement abounds with spectacular diving and snorkeling adventures, calm open sea kayaking, or deep sea fishing, or taking it slow with a relaxing poolside escape, whale and dolphin sightings or long and lazy beach strolls.
 
 
 
 
 
Royal Palm Beach Resort
 
Philipsburg, St. Maarten
140

Located on the Dutch side of the island, all 140 of the one-, two- and three-bedroom units at this resort face the beach and have balconies or terraces. Facilities at the resort include a restaurant, swimming pool and poolside bar, gym and beauty salon.
 
 
 
 
 
Flamingo Beach Resort
 
Philipsburg, St. Maarten
208

Located on the Dutch side of St. Maarten, this resort is situated on a private beachfront with 208 studio and one-bedroom units. The resort offers a restaurant and snack bar, as well as an outdoor pool and tennis courts.
 
 
 
 
 
North America and the Caribbean Subtotal
 
 
7,884

 
 
 
 


22


EUROPE
Resort
 
Location
Units
Alpine Club
 
Schladming, Austria
92

Overlooking the town of Schladming, this resort is located amidst stunning scenery one hour from Salzburg, Austria and two and a half hours from Munich, Germany. With accommodation choices across 92 units, The Alpine Club also offers a sauna and solarium, tennis, badminton and game room.
 
 
 
 
 
Alvechurch Marina*†
 
Alvechurch, England
2

With four- and six-berth canal boats based at this marina in Worcestershire, there are many round trip routes through the Black Country that can be followed. As a unique way to see the English countryside, visits to Birmingham city center, Worcester Cathedral, historic houses and theme parks can also be incorporated into a vacation itinerary.
 
 
 
 
 
Anderton Marina*†
 
Cheshire, England
3

Anderton Marina is based on the Trent and Mersey canals and has three boats available. From this location, routes include a journey to the old city of Chester as well as Middlewich.
 
 
 
 
 
Gayton Marina*†
 
Cheshire, England
3

Four- and six-berth canal boats are available to navigate through Warwick to Warwick Castle or the university city of Chester. Whichever route is taken, these boats provide the easiest access to the rolling English countryside in the midlands.
 
 
 
 
 
Woodford Bridge Country Club
 
Devon, England
102

Originally an old coaching inn from the 15th century, this resort in Devon has 102 units, with the majority of units having either a terrace or balcony. With a heated indoor pool and whirlpool and a restaurant and bar onsite, this resort offers a base to explore the Devonshire countryside including Dartmoor and Exmoor, which are short drives away, along with the well-known Eden Project.
 
 
 
 
 
Blackwater Meadow Marina*†
 
Ellesmere, England
2

This marina is located in Shropshire in the heart of the English countryside and has one four-berth and one six-berth canal boat based there. Numerous itineraries include visits to Wales and Chirk Castle, and navigating across Chirk Viaduct standing over 70 feet above the ground.
 
 
 
 
 
Broome Park Golf and Country Club
 
Kent, England
13

The resort is located on the grounds of a Grade I listed manor house in the county of Kent and is 15 minutes from the historic city of Canterbury, famous for its cathedral and historic buildings. With 13 two-bedroom lodges, this resort offers an 18-hole golf course onsite, as well as a restaurant and bar in the mansion house. Other resort amenities include a newly constructed gym, indoor pool, solarium, sauna and squash courts, as well as tennis courts and croquet. The resort is 10 minutes away from the coast and the cliffs of Dover and provides easy access to the Eurostar train.
 
 
 
 
 
Pine Lake Resort
 
Lancashire, England
155

Based on the edge of the Lake District and the Lune Valley, this resort is surrounded by superb English countryside and positioned around a lake. The resort is made up of 155 Scandinavian style two-bedroom lodges and a selection of studio apartments with a central reception building that includes the restaurant, bar, and entertainment and meeting rooms, along with a separate indoor heated pool and whirlpool.
 
 
 
 
 
Thurnham Hall
 
Lancaster, England
50

With 50 accommodation choices located either in the 12th century mansion house or in buildings within the 30 acre grounds, this resort offers a large indoor swimming pool and state of the art fitness center. The restaurant is located in the old mansion house along with a member’s lounge and a restored chapel house providing huge fireplaces and original exposed stone walls.
 
 
 
 
 
Thurnham Hall Tarnbrook
 
Lancaster, England
9

This building is located within the grounds of Thurnham Hall and shares the amenities there. It is a newly built building with 9 spacious two-bedroom apartments.
 
 
 
 
 



23


Resort
 
Location
Units
Cromer Country Club
 
Norfolk, England
100

This resort has 100 units, all with balconies or terraces that provide views over the gardens and woodlands. This resort is less than one mile from the sea and marina in Cromer, and includes an indoor heated pool and whirlpool, a gym, spa, sauna, steam room, badminton courts and game room.
 
 
 
 
 
Wychnor Park Country Club
 
Staffordshire, England
43

This resort is situated within the 55 acre estate of Wychnor Park, which dates from the time of Queen Anne in the 17th century. The main mansion house is a Grade II listed building and houses some of the 43 units that are available, most of which have a terrace or balcony. The resort has a restaurant and member lounge bar, as well as a heated indoor pool, sauna, solarium and spa.
 
 
 
 
 
Worcester Marina*†
 
Worcester, England
2

Based at the southern end of the Worcester Birmingham canal, two four- and six-berth canal boats are available for itineraries that include Worcester Cathedral, the Royal Worcester Porcelain factory and the home of Shakespeare: Stratford-upon-Avon.
 
 
 
 
 
Le Manoir des Deux Amants
 
Connelles, France
35

Set amid the stunning landscaped parkland in the heart of the Normandy countryside, the resort is one and a half hours from Paris and 100 kilometers from Le Havre. The resort offers 35 units situated on the banks of the famous River Seine and includes an onsite restaurant, a leisure center and an indoor swimming pool.
 
 
 
 
 
Le Résidence Normande
 
Connelles, France
14

This resort has 14 units and is situated next to Le Manoir des Deux Amants and shares its facilities.
 
 
 
 
 
Le Club Mougins
 
Mougins, France
55

Located 10 minutes from the beautiful beaches of Cannes and a half hour from Nice on the French Riviera, this resort has 55 units and a restaurant and bar and lounge onsite, as well as an outdoor pool, gym and sauna.
 
 
 
 
Royal Regency
 
Paris, France
47

Located 20 minutes from the center of Paris on the Metro Line, this resort is ideally suited to exploring this beautiful European city.
 
 
 
 
 
Grand Leoniki Resort†
 
Crete, Greece
39

Grand Leoniki, is a sister resort to Leoniki Residence Resort, and is situated across the road from the beach at Rethymnon on the highly demanded island of Crete. Guests enjoy the exclusive use of the squash court, gym, indoor and outdoor pools and jacuzzi as well as being able to use the health club and saunas. The resort also has an onsite Greek restaurant.
 
 
 
 
 
Leoniki Residence†
 
Crete, Greece
97

This resort is a sister resort to Grand Leoniki Resort, and is located a short walk away from the beach at Rethymnon. It has the same two impressive outdoor swimming pools, a poolside bar and fitness facilities, as well as a full service traditional Greek onsite restaurant.
 
 
 
 
 
Village Heights Golf Resort†
 
Crete, Greece
197

Village Heights Resort overlooks Hersonissos on the north eastern coastline of Crete. The accommodations are built in traditional "Greek Village" style and set in beautifully landscaped gardens, and command breathtaking views of the coast, Hersonissos and its pretty harbor. The resort boasts three swimming pool areas, including a superb infinity style pool as well as a full service onsite spa/health club, with sauna and jacuzzis, gym and aerobics, and massage therapy and its own indoor hydrotherapy pool. In addition, Village Heights has two restaurants, a poolside snack bar, a full bar and an onsite convenience store/gift shop. There is also an 18-hole PGA designed golf course adjacent to the property.
 
 
 
 
 
The Village Holiday Club†
 
Crete, Greece
31

Located in the charming village of Koutouloufari, the Village Holiday Club has an authentic Greek Village atmosphere and is within easy walking distance of the local restaurants, shops and bars. Built into a hill, the resort offers an exclusive pool with bar amenities, and many accommodations have large balconies offering a panoramic view of the lush gardens and views over the Bay of Hersonissos.
 
 
 
 
 




24


Resort
 
Location
Units
Sun Beach Holiday Club†
 
Rhodes, Greece
66

Located in Ialyssos, on the Greek island of Rhodes, this is a seafront resort that is well equipped with gym, tennis courts, water polo, swimming, windsurfing and volleyball. There are two on-site restaurants to choose from, or alternatively a short distance away is Rhodes Town, where a variety of evening entertainment and dining experiences can be found. This is also a very historic island - Rhodes Old Town is a designated UNESCO World Heritage site that boasts the Palace of the Grand Masters - a fabulous medieval castle complete with its medieval walls. 
 
 
 
 
 
East Clare Golf Village
 
Bodyke, Ireland
51

With 51 two-bedroom units, this recently-constructed resort is located next to East Clare Golf course in County Clare, Ireland, approximately one hour outside of Shannon. The resort provides a great base to explore the neighboring countryside and tourist attractions of Bunnratty Castle and the Cliffs of Moher.
 
 
 
 
 
Dangan Lodge Cottages
 
Ennis, Ireland
6

Converted from an original farmhouse and associated farm buildings, this small resort provides unusual, but traditional, Irish accommodations with exposed stone walls, solid fuel stoves and inglenook fireplaces.
 
 
 
 
 
Fisherman's Lodge
 
Scarriff, Ireland
6

Located on the edge of the shores of Lough Derg in County Clare, the largest lake in Ireland, this resort is made up of six split level open plan studio units with spiral staircases to the upper floor.
 
 
 
 
 
Palazzo Catalani
 
Soriano, Italy
17

This resort is a hideaway in the Italian countryside. Located in the medieval village of Soriano nel Cimino, this 17th century building perched on the top of a hill and now housing 17 units was once the mansion of a nobleman. The onsite restaurant specializes in Italian cuisine and features a bar and lounge.
 
 
 
 
 
Palazzo at Soriano
 
Soriano, Italy
15

Built into the rocky hillside this resort is completely unique in its design. Each of the 15 rooms has its own charm and individual floor plan. A spa and gym are available as are the tiered gardens that give panoramic views across the town and valley. 
 
 
 
 
 
Diamond Suites on Malta
 
St. Julians, Malta
46

Located within the luxury five-star InterContinental Malta Hotel, this resort offers 46 accommodation choices, most with balconies or terraces. The resort is situated in St. Georges Bay in St. Julians and is less than five miles from the capital of Valletta.
 
 
 
 
 
Vilar do Golf
 
Loulé, Portugal
179

Located on the southern coast of Portugal, this resort has 179 one- and two-bedroom units situated around a golf course all with balconies or terraces. Located two kilometers from the beach in the Algarve, the resort amenities include indoor and outdoor pools, gym, sauna, badminton, basketball, volleyball, game room and an onsite restaurant as well as a poolside bar and grill.
 
 
 
 
 
The Kenmore Club
 
Perthshire, Scotland
57

With 57 cottage style units located on the shores of Loch Tay, this is a special resort at the heart of the Scottish highlands, with easy access to explore the local whiskey distilleries. The resort is located a 90-minute drive from Dundee and less than two hours from the historic city of Edinburgh.
 
 
 
 
 
Los Amigos Beach Club
 
Costa del Sol, Spain
139

This resort has 139 units and is situated 300 meters from the beach. It is a short drive to the beautiful cities of Malaga, Marbella, Granada and Seville. Amenities include two outdoor and one indoor swimming pools, tennis courts and miniature golf, as well as two restaurants onsite, a market and a gift shop.
 
 
 
 
 
Royal Oasis Club at Benal Beachs
 
Costa del Sol, Spain
33

Built around one of the largest privately-owned outdoor swimming pool complexes in Europe, this resort includes 33 units and is located 200 meters from the beach. In addition, the resort has an indoor swimming pool, fitness center and sauna.
 
 
 
 
 
Royal Oasis Club at Pueblo Quinta
 
Costa del Sol, Spain
52

This resort is situated in lush gardens and contrasts with the hotel blocks of the Costa del Sol, with 52 one- and two-bedroom units, many of which have balconies or terraces. This resort also offers a central outdoor pool, indoor pool, gym and onsite restaurant.
 
 
 
 
 


25


Resort
 
Location
Units
Sahara Sunset
 
Costa del Sol, Spain
149

Styled with Moorish architecture, this resort offers 149 units, all with a balcony or terrace. With a featured landscaped pool, this resort also features an additional outdoor pool, an indoor pool, an onsite restaurant, and newly constructed gym, sauna, spa and steam room.
 
 
 
 
 
Club Cala Blanca
 
Gran Canaria, Spain
92

Situated on Gran Canaria in the Canary Islands, this resort provides 92 one- and two-bedroom units. Built on a beautiful hillside, every room has a sea view and a sunny balcony or terrace. The resort is located 10 minutes away from Puerto de Mogan (known as Canarian Little Venice) and includes an outdoor pool and pool bar and grill, as well as an onsite restaurant.
 
 
 
 
 
Club del Carmen
 
Lanzarote, Spain
65

Located on Puerto del Carmen, this resort is perfectly situated two minutes from the beaches of Playa Grande and Playa Chica. With 65 units, this resort offers an outdoor pool and poolside bar, extensive sun terraces and rooftop deck and onsite restaurant.
 
 
 
 
 
Jardines del Sol
 
Lanzarote, Spain
52

Situated on the southern tip of Lanzarote near Playa Blanca, this resort has been built in the style of a Spanish pueblo blanco, or white village. This resort offers 47 bungalows, 2 two-bedroom and 3 three-bedroom villas and provides an onsite restaurant and outdoor pool.
 
 
 
 
 
Garden Lago
 
Majorca, Spain
81

Situated at the north of the island of Majorca, this resort offers 81 accommodation choices in two- and three-bedroom units. It is located one kilometer from the beach and includes an outdoor pool and whirlpool, gym and sauna, and onsite restaurant as well as many amenities nearby.
 
 
 
 
 
White Sands Beach Club†
 
Menorca, Spain
76

This resort has 76 units on a beachfront location built up into the hillside situated on the island of Menorca. With a central infinity edge pool and convenient snack bar restaurant onsite, this destination is a relaxing place to vacation and is available 44 weeks of the year.
 
 
 
 
 
Royal Sunset Beach Club
 
Tenerife, Spain
125

Located conveniently close to Playa de las Americas' abundant shops, restaurants and nightlife, this resort has a range of facilities situated in sub-tropical gardens and a beautifully landscaped outdoor pool. This resort has 125 units and a private clubhouse with a bar, lounge, restaurant, gym, squash courts and sauna.
 
 
 
 
 
Royal Tenerife Country Club
 
Tenerife, Spain
185

Set amid the greens of the challenging Golf del Sur course, with a focal point of a central landscaped swimming pool and the beach six kilometers away, the resort includes 185 one- and two-bedroom units, tennis courts, gym, restaurant and supermarket.
 
 
 
 
 
Santa Barbara Golf and Ocean Club
 
Tenerife, Spain
276

This resort exhibits Moorish inspired architecture and includes 276 units, most of which have a sea view. The resort amenities include a central pool and whirlpool, two onsite restaurants, a poolside bar and grill, gym, sauna, spa and solarium.
 
 
 
 
 
Sunset Bay Club
 
Tenerife, Spain
248

This village-style resort of 248 units is situated at Torviscas on the outskirts of Playa de las Americas, and is a 10 minute walk from the beach. It has two outdoor pools and a children’s pool, and there are several local shops and restaurants on the property.
 
 
 
 
 


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Resort
 
Location
Units
Sunset Harbour Club
 
Tenerife, Spain
255

This resort has been built in the traditional style of an Andalusian pueblo blanco or white village. Situated on the outskirts of Playa de las Americas, this resort is located near nightlife and many local restaurants and bars. The resort has 255 units, including studio, one-and two-bedroom accommodation choices.
 
 
 
 
 
Sunset View Club
 
Tenerife, Spain
106

With panoramic views of the ocean and a backdrop of the snow-capped Mount Teide volcano, this resort offers 106 one-and two-bedroom units with easy access to the golf courses of the Golf del Sur and numerous local shops and restaurants.
 
 
 
 
 
Europe Subtotal
 
 
3,468

Total number of units at Managed Resorts
11,352

 
 
 
 
* Denotes canal boat marinas; number of units denotes number of boats managed.
 
    Denotes resorts that are only open for a portion of the year.
 
s    Denotes resorts at which a portion of the unsold VOIs are held for sale and future disposal. See "Note 13—Assets Held for Sale" of our consolidated financial statements included elsewhere in this annual report for further detail.
 
Affiliated Resorts, Hotels and Cruise Itineraries
The following is a list by geographic location of our affiliated resorts, as of December 31, 2014, which we did not manage and which did not carry our brand, but were a part of our resort network:


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AFFILIATED RESORTS - UNITED STATES AND TERRITORIES
Resort
 
Location
The Shores
 
Orange Beach, Alabama
London Bridge Resort
 
Lake Havasu City, Arizona
The Roundhouse Resort
 
Pinetop, Arizona
Scottsdale Camelback
 
Scottsdale, Arizona
Sedona Springs Resort
 
Sedona, Arizona
Villas at Poco Diablo
 
Sedona, Arizona
Villas of Sedona
 
Sedona, Arizona
Grand Pacific Resorts - Mountain Retreat
 
Arnold, California
San Luis Bay Inn
 
Avila Beach, California
Grand Pacific at Carlsbad Seapointe Resort
 
Carlsbad, California
Grand Pacific at Carlsbad Inn Beach Resort
 
Carlsbad, California
RVC’s Cimarron Golf Resort
 
Cathedral City, California
Grand Pacific at Coronado Beach Resort
 
Coronado, California
Grand Pacific at RiverPointe Napa Valley
 
Napa, California
Grand Pacific at Red Wolf Lodge
 
Olympic Valley, California
Grand Pacific Palisades Resort and Hotel
 
Palisades, California
Desert Isle of Palm Springs
 
Palm Springs, California
Oasis Resort
 
Palm Springs, California
Lodge at Lake Tahoe
 
South Lake Tahoe, California
Tahoe Beach and Ski Club
 
South Lake Tahoe, California
Tahoe Seasons Resort
 
South Lake Tahoe, California
GeoHolidays Heights at Lac Morency
 
St Hippolyte, Quebec, Canada
Clock Tower
 
Whistler, British Columbia, Canada
VI at Rosedale on Robson Resort
 
Vancouver, Canada
The Village at Steamboat Springs
 
Steamboat Springs, Colorado
Coconut Mallory Resort and Marina
 
Key West, Florida
Westgate at South Beach
 
Miami Beach, Florida
Coconut Palms Beach Resort
 
New Smyrna Beach, Florida
Ocean Beach Club
 
New Smyrna Beach, Florida
Ocean Sands Beach Club
 
New Smyrna Beach, Florida
Sea Villas
 
New Smyrna Beach, Florida
Cypress Pointe Resort
 
Orlando, Florida
Sea Mountain
 
Big Island, Hawaii
Sea Village
 
Big Island, Hawaii
Grand Pacific at Alii Kai Resort
 
Kauai, Hawaii
Kapaa Shore
 
Kauai, Hawaii
Pono Kai
 
Kauai, Hawaii
RVC at Kona Reef
 
Kona, Hawaii
Fairway Villa
 
Maui, Hawaii
Ka'anapali Shores
 
Maui, Hawaii
Papakea Resort
 
Maui, Hawaii
Valley Isle
 
Maui, Hawaii
Royal Kuhio
 
Oahu, Hawaii
Elkhorn Resort
 
Ketchum, Idaho
 
 
 

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Resort
 
Location
Great Wolf Lodge Kansas City
 
Kansas City, Kansas
Frenchmen Orleans Resort
 
New Orleans, Louisiana
Rangeley Lake Resort
 
Rangeley, Maine
Coconut Malorie
 
Ocean City, Maryland
Edgewater Beach Resort
 
Dennis Port, Massachusetts
Beachside Village Resort
 
Falmouth, Massachusetts
Great Wolf Lodge New England
 
Fitchburg, Massachusetts
Cove at Yarmouth
 
Yarmouth, Massachusetts
Great Wolf Lodge Traverse City
 
Traverse City, Michigan
The Carriage House
 
Las Vegas, Nevada
Kingsbury of Tahoe
 
Stateline, Nevada
The Ridge Pointe
 
Stateline, Nevada
Village of Loon Mountain
 
Lincoln, New Hampshire
Peppertree Atlantic Beach
 
Atlantic Beach, North Carolina
Blue Ridge Village
 
Banner Elk, North Carolina
Great Wolf Lodge Charlotte-Concord
 
Concord, North Carolina
Great Wolf Lodge Cincinnati-Mason
 
Mason, Ohio
Great Wolf Lodge Sandusky
 
Sandusky, Ohio
Embarcadero
 
Newport, Oregon
The Pines at Sunriver
 
Sunriver, Oregon
Great Wolf Lodge Pocono Mountains
 
Poconos Mountains, Pennsylvania
Church Street Inn
 
Charleston, South Carolina
Island Links Resort
 
Hilton Head Island, South Carolina
Royal Dunes
 
Hilton Head Island, South Carolina
Ellington at Wachesaw Plantation
 
Murrells Inlet, South Carolina
Dunes Village Resort
 
Myrtle Beach, South Carolina
Peppertree Ocean Club
 
Myrtle Beach, South Carolina
Gatlinburg Town Square
 
Gatlinburg, Tennessee
Gatlinburg Town Village
 
Gatlinburg, Tennessee
Mountain Meadows
 
Pigeon Forge, Tennessee
Great Wolf Lodge Grapevine
 
Grapevine, Texas
Villas on Lake at Lake Conroe
 
Montgomery, Texas
RVC’s The Miner’s Club
 
Park City, Utah
Great Wolf Lodge Williamsburg
 
Williamsburg, Virginia
RVC’s The Sandcastle, Birch Bay
 
Blaine, Washington
Great Wolf Lodge Grand Mound
 
Grand Mound, Washington
Blackbird Lodge
 
Leavenworth, Washington
VI at Homestead
 
Lynden, Washington
Point Brown
 
Ocean Shores, Washington
Great Wolf Lodge Wisconsin Dells
 
Wisconsin Dells, Wisconsin
Mirror Lake and Tamarack Resort
 
Wisconsin Dells, Wisconsin
Teton Club
 
Jackson, Wyoming
Ricon Beach Resort*
 
Anasco, Puerto Rico
 
 
 

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AFFILIATED RESORTS - MEXICO, THE CARIBBEAN, CENTRAL AND SOUTH AMERICA
Resort
 
Location
Occidental Grand Aruba
 
Palm Beach, Aruba
All Seasons Resort*
 
Barbados
Paradise Harbour Club
 
Nassau, Bahamas
Grand Palladium Imbassaí Resort & Spa
 
Nr Salvador, Bahia, Brazil
Occidental Grand Papagayo
 
Guanacste, Costa Rico
GeoHolidays at Pueblo Real
 
Quepos, Costa Rica
Grand Palladium Punta Cana Resort and Spa
 
Punta Cana, Dominican Republic
Occidental Grand Punta Cana
 
Punta Cana, Dominican Republic
Sirenis Tropical Suites Casino and Aquagames
 
Punta Cana, Dominican Republic
Grand Palladium Jamaica Resort and Spa
 
Lucea, Jamaica
Cabo Villas Beach Resort
 
Cabo San Lucas, Mexico
El Dorado Royale
 
Cancun, Mexico
Laguna Suites Golf and Spa
 
Cancun, Mexico
Ocean Spa Hotel
 
Cancun, Mexico
RVC’s Club Regina Cancun
 
Cancun, Mexico
Sunset Lagoon Resort
 
Cancun, Mexico
Sunset Royal Resort
 
Cancun, Mexico
Allegro Cozumel
 
Cozumel, Mexico
Occidental Grand Cozumel
 
Cozumel, Mexico
RVC’s Villa Vera Puerto Isla Mujeres
 
Isla Mujeres, Mexico
RVC’s Club Regina Los Cabos
 
Los Cabos, Mexico
El Cid el Moro Beach
 
Mazatlan, Mexico
El Cid Marina Beach
 
Mazatlan, Mexico
Occidental Grand Nuevo Vallarta
 
Nuevo Vallarta, Mexico
Hacienda Tres Rios Resort Spa and Nature Park
 
Playa del Carmen, Mexico
Grand Palladium Vallarta Resort and Spa
 
Puerto Vallarta, Mexico
RVC’s Club Regina Puerto Vallarta
 
Puerto Vallarta, Mexico
El Dorado Seaside
 
Riviera Maya, Mexico
Allegro Playacar
 
Riviera Maya, Mexico
Grand Palladium Kantenah Resort and Spa
 
Riviera Maya, Mexico
Grand Palladium Riviera Resort and Spa
 
Riviera Maya, Mexico
Grand Sirenis Riviera Maya Resort and Spa
 
Riviera Maya, Mexico
Occidental Grand Xcaret
 
Riviera Maya, Mexico
Royal Hideaway Playacar
 
Riviera Maya, Mexico
RVC’s Villa Vera Puerto Mio Zihuatanejo
 
Zihuatenajo, Mexico
The Atrium Resort
 
Simpson Bay, St. Maarten
 
 
 








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AFFILIATED RESORTS - ASIA AND AUSTRALIA
Resort
 
Location
Beach House Seaside Resort
 
Coolangatta, Australia
Tamarind Sands
 
New South Wales, Australia
Vacation Village Resort
 
Port Macquarie, Australia
Tiki Village International Resort
 
Surfer's Paradise, Australia
Bellbrae Country Club
 
Victoria, Australia
Mt Martha Valley Resort
 
Victoria, Australia
Tangla Hotel Beijing*
 
Beijing, China
HNA Grand Hotel West Beijing*
 
Beijing, China
HNA Resort Yunqi Hangzhou*
 
Hangzhou, China
HNA Resort Huagang Hangzhou*
 
Hangzhou, China
Anantara Vacation Club Sanya
 
Sanya, China
Tangla Hotel Shenzhen*
 
Shenzhen, China
HNA Beach & Spa Resort Haikou*
 
Haikou, China
HNA Business Hotel Downtown Haikou*
 
Haikou, China
HNA Resort Sanya*
 
Sanya, China
Tangla Hotel Sanya*
 
Sanya, China
Tangla Hotel Tianjin*
 
Tianjin, China
HNA Resort Spa & Golf Xinlong Hainan*
 
Xinlong, China
Royal Goan Beach Club at MonteRio
 
Bardez, India
Royal Goan Beach Club at Royal Palms
 
Benaulin, India
Royal Goan Beach Club at Haathi Mahal
 
Salcette, India
Anantara Vacation Club Bali Seminyak
 
Bali, Indonesia
Royal Bali Beach Club at Candidasa
 
Bali, Indonesia
Royal Bali Beach Club at Jimbaran Bay
 
Bali, Indonesia
Anantara Vacation Club at Oaks Shores
 
Queenstown, New Zealand
Anantara Vacation Club at Anantara Bangkok Sathorn
 
Bangkok, Thailand
Royal Bella Vista Country Club at Chiang Mai
 
Chiang Mai, Thailand
Anantara Vacation Club Bophut Koh Samui
 
Koh Samui, Thailand
Royal Lighthouse Villas at Boat Lagoon
 
Phuket, Thailand
Anantara Vacation Club Phuket Mai Kai
 
Phuket, Thailand
 
 
 




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AFFILIATED RESORTS - EUROPE AND AFRICA
Resort
 
Location
Holiday Club Schloesslhof
 
Axams, Austria
Holiday Club Siesta
 
Scarnitz-GieBenbach, Austria
Mondi-Holiday Hotel Bellevue
 
Bad Gastein, Austria
Mondi-Holiday Hotel Grundlsee
 
Grundlsee, Austria
Balkan Jewel Resort
 
Razlog, Bulgaria
Burnside Park
 
Bowness-on-Windermere, England
Broome Park Mansion House
 
Kent, England
Stouts Hill
 
Uley, England
Walton Apartments
 
Walton, England
Mondi-Holiday Hotel Oberstaufen
 
Oberstaufen, Germany
Holiday Club Breitenbergerhof
 
Meran, Italy
Mondi-Holiday Hotel Tirolensis
 
Prissiano, Italy
Royal Reserve Safari and Beach Club
 
Nr Mombasa, Kenya
Gålå Fjellgrend
 
Gudbrandsdalen, Norway
Pestana Miramir
 
Funchal, Portugal
Pestana Alvor Park
 
Madeira, Portugal
Pestana Grand
 
Madeira, Portugal
Pestana Palms
 
Madeira, Portugal
Pestana Village
 
Madeira, Portugal
Pestana Porches Praia
 
Porches, Portugal
The Peninsula
 
Cape Town, South Africa
Breakers Resort
 
KwaZulu-Natal, South Africa
Champagne Sports Resorts
 
KwaZulu-Natal, South Africa
Avalon Springs
 
Montagu, Garden Route, South Africa
Jackalberry Ridge
 
Mpumalanga, South Africa
Wilderness Dunes
 
Wilderness, Garden Route, South Africa
 
 
 



HOTEL AFFILIATES
Resort
 
Location
Treasury Hotel and Casino*
 
Brisbane, Australia
Jupiters Hotel and Casino*
 
Gold Coast, Australia
Astral Towers*
 
Sydney, Australia
Astral Residences*
 
Sydney, Australia
Darling Hotel*
 
Sydney, Australia
Dorsett Grand Chengdu
 
Chengdu, China
Cosmo Hotel Mongkok
 
Hong Kong, China
Cosmopolitan Hotel Hong Kong
 
Hong Kong, China
Cosmo Hotel Hong Kong
 
Hong Kong, China
Dorsett Kwun Tong, Hong Kong
 
Hong Kong, China
Dorsett Tsuen Wan
 
Hong Kong, China
Lan Kwai Fong Hotel
 
Hong Kong, China
Silka Far East, Hong Kong
 
Hong Kong, China

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Resort
 
Location
Silka Seaview, Hong Kong
 
Hong Kong, China
Silka West Kowloon Hotel
 
Hong Kong, China
Lushan Resort
 
Jiangxi, China
Dorsett Shanghai
 
Shanghai, China
Dorsett Wuhan
 
Wuhan, China
Basingstoke Country Hotel
 
Basingstoke, England
Combe Grove Manor
 
Bath, England
The Imperial Blackpool
 
Blackpool, England
The Old Ship Hotel
 
Brighton, England
The Lygon Arms
 
Broadway, England
The Palace Hotel
 
Buxton, England
Cheltenham Park Hotel
 
Cheltenham, England
Redworth Hall Hotel
 
County Durham, England
Daventry Court Hotel
 
Daventry, England
The Majestic Hotel Harrogate
 
Harrogate, England
Hinckley Island Hotel
 
Hinckley, England
Dorsett Shephers Bush
 
London, England
The Oxford Hotel
 
Oxford, England
Shrigley Hall Hotel Golf & Country Club
 
Shrigley, England
Billesley Manor Hotel
 
Stratford, England
The Imperial Hotel Torquay
 
Torquay, England
Walton Hall
 
Walton, England
Walton Hotel
 
Walton, England
AGORA Fukuoka Hilltop Hotel and Spa
 
Fukuoka, Japan
Imaiso Hotel and Hot Springs
 
Kawazu, Japan
Nanzanso Hotel and Hot Springs
 
Nagaoka, Japan
Hotel Agora Regency Sakai
 
Osaka, Japan
Hotel Agora Osaka Moriguchi
 
Osaka, Japan
Oncri Hotel and Hot Springs
 
Saga City, Japan
Nojiriko Hotel EL Bosco
 
Shinano-Machi, Japan
Agora Place Asakusa
 
Toyko, Japan
Silka Johor Bahru
 
Johor Bahru, Malaysia
Damas Suites & Residences
 
Kuala Lumpur, Malaysia
Dorsett Regency Kuala Lumpur
 
Kuala Lumpur, Malaysia
Regalia Residence
 
Kuala Lumpur, Malaysia
Silka Cheras
 
Kuala Lumpur, Malaysia
Silka Maytower Hotel & Serviced Residences
 
Kuala Lumpur, Malaysia
Dorsett Grand Labuan
 
Lubuan, Malaysia
Dorsett Grand Subang
 
Subang Jaya, Malaysia
The Carlton Hotel
 
Edinburgh, Scotland
Stirling Highland Hotel
 
Stirling, Scotland
The Marine Hotel
 
Troon, Scotland
Dorsett Singapore
 
Singapore, Singapore
The Angel Hotel
 
Cardiff, Wales
 
 
 


33


CRUISES
Cruise
 
Location
Norwegian Cruise Lines
 
Alaska
    Alaskan Glacier Bay Cruise
 
 
Norwegian Cruise Lines
 
Baltic Capitals
    Baltic Capitals Cruise
 
 
Norwegian Cruise Lines
 
Caribbean
    Eastern Caribbean Cruise
 
 
Norwegian Cruise Lines
 
Mediterranean
    Western Mediterranean Cruise
 
 
 
 
 

* Denotes a resort, hotel or cruise itinerary with which we have recently entered into an affiliation arrangement, but which had not yet been integrated into our network, and therefore was not available to our members, as of December 31, 2014.
Diamond Luxury Selection
In addition to our managed resorts and affiliated resorts, since October 2013 we have offered members with large point ownership, as an additional Club benefit, the ability to use their points to rent from a collection of approximately 2,500 private luxury properties, including villas, resorts, boutique hotels and yachts, through participation in The Diamond Luxury Selection. In general, a qualifying member is able to rent these private luxury properties by depositing a designated number of points with us, and we are then required to pay to the owners of these private luxury properties, on behalf of our members, a rental fee. This rental fee determines the number of points required to be used by our members for any particular rental. We also have the option of using these properties for marketing or rental purposes. Similar to our affiliated resorts, we do not manage these luxury properties, they do not carry our brand name and they are not part of any of our Diamond Collections or our resort network.
Our Flexible Points-Based Vacation Ownership System and the Clubs
Our Points-Based System. Our customers become members of our vacation ownership system by purchasing points, which act as an annual currency that is exchangeable for occupancy rights in accommodations at the managed and affiliated resorts in our network. In 2014, the average cost to purchase points equivalent to an annual one-week vacation at one of the U.S. resorts in our network was $27,434. Purchasers of points do not acquire a direct ownership interest in the resort properties in our network. Rather, our customers acquire a membership in one of the eight Diamond Collections. Legal title to the interests in our resort properties in a Diamond Collection, other than the Latin America Collection, is held by the trustee or the Collection Association for that Diamond Collection for the benefit of the members and, with respect to resorts in which interests are not wholly owned by a Diamond Collection, by unaffiliated third parties that also hold interests in the applicable resort.
The principal advantage of our points-based system is the flexibility it gives to members with respect to the use of their points versus the use of traditional intervals. With traditional intervals, an owner has the “fixed” use of a specific accommodation type for a one-week time period at a specific resort or has the “floating” use of a specific type of accommodation for a week to be selected for a particular season at that same resort. An owner may alter his or her vacation usage by exchanging the interval through an external VOI exchange program with which the resort is affiliated, such as Interval International or RCI, for which a fee is charged by the exchange company. Unlike interval owners, points holders can redeem their points for one or more vacation stays in the resorts included in our network (subject to membership type limitations, availability and having the number of points required in their account) without having to use an external exchange company and without having to pay any exchange transaction fees. Because points function as currency within our network, our members have flexibility to choose the location, season, duration and size of accommodation for their vacation based on their annual points allocation, limited only by the range of accommodations within our network and subject to availability. Our members may also “save” their points from prior years, “borrow” points from future years, or pay cash for additional one-time points usage for additional flexibility with respect to reserving vacations at peak times, in larger accommodations, for longer periods of time or for vacationing more often throughout the year.
We evaluate and allocate a points value for each of the resorts in our network. Points values are determined by unit type for each resort and are based on season, demand, location, amenities and facilities. We make a points directory available to our customers online, which allows them to evaluate how they may allocate their available points and select dates and locations for

34


stays at resorts within our network, subject to certain rules and restrictions. For example, customers are subject to forfeiture of points if they cancel reservations within certain time periods prior to their scheduled arrival. Members must also save unused points for use in the subsequent year within a specified deadline each year or else such points will no longer be valid for use. Unlike owners of traditional deeded intervals, owners of our points may book stays of varying durations at the resorts in our network and may purchase additional points to increase their vacation options within our network.
We operate both in-house and outsourced call centers globally for customers to make reservations. We expect to discontinue the outsourced call center in late 2015 and bring all call center services in-house at that time. In addition, we offer a comprehensive online booking service which members can use to reserve stays at the resorts in our network, manage their purchased points and pay fees. We also manage an in-house concierge service for our members with large point ownership at a higher loyalty tier of Club membership, offering services 24/7 globally.
In January 2013, our European subsidiary introduced a new product (the “European Term Product”) available to purchasers in Europe. Purchasers of the European Term Product receive an allocation of points which represents an assignment of a specific week or weeks in a specific unit (without specific occupancy rights), at certain of our European resort properties, as well as use rights to any of the resort properties within our European Collection, for a period of 15 years. At the end of the 15-year period, the trustee of the European Collection will attempt to sell the unit and the net proceeds will be distributed to the then current owners of the unit, which may, or may not, include us. The current trustee of the European Collection also provides trust services relating to the European Term Product. The owners of the European Term Product pay annual maintenance fees at substantially the same rate as owners of points in our European Collection and are also members of THE Club and pay Club fees as part of their maintenance fees. The majority of VOI sales in Europe for the year ended December 31, 2014 were in the European Term Product, and a large majority of the sales of the European Term Product have been to existing owners of points in the European Collection. While we intend to focus on VOI sales in the form of points, we continue to offer the European Term Product to our customers.
The Clubs. Through the Clubs, we operate VOI exchange programs that enable our members to use their points, or points equivalent in the case of intervals, at resorts within our resort network, subject to certain rules and restrictions. The Clubs continue to provide services to a segment of the membership base who historically purchased intervals at some of our managed properties. Purchasers of points are automatically enrolled in THE Club, except for purchasers in Florida and Mexico who must affirmatively elect to join THE Club. THE Club provides members with access to all resorts in our network and offers the full range of member services. In certain circumstances, we offer a restricted version of THE Club for a lower annual fee for certain of our members, which allows members to stay at a limited selection of resorts within our network and provides members with a more limited offering of Club benefits. For example, following the ILX Acquisition and the PMR Acquisition, we offered all members of the Premiere Vacation Collection and the Monarch Grand Collection, respectively, the opportunity to purchase a limited Club offering, which entitled them to use their points at a range of selected resorts in our system.
In addition to the exchange programs, the Clubs offer a global array of other member benefits, discounts, offers and promotions that allow members to exchange points for a wide variety of products and travel services, including airfare, cruises and guided excursions. Most members of the Clubs, irrespective of ownership of points or intervals, have access to an external VOI exchange program for vacation stays at resorts outside of the Clubs' resort network if they desire, as the annual membership fee generally also includes annual membership in the Interval International external exchange program. For our more limited Club offerings, exchanges through the Interval International external exchange program typically require payment to Interval International of an additional membership fee.
Generally, members of the Clubs do not have the right to terminate their membership. However, due to regulatory requirements, members who purchase points in Arizona, California, Florida, Hawaii and Mexico may terminate their membership in the Clubs under specific circumstances. To date, only a minimal number of purchasers of points have opted out of the Clubs. Following the ILX Acquisition and the PMR Acquisition, we also offered the existing members of the Premiere Vacation Collection and the Monarch Grand Collection the option to opt out of our limited Club offerings that were granted following the respective acquisitions.
In addition to annual dues associated with the Clubs, we have also earned revenue associated with legacy owners of deeded intervals at resorts that we acquired in our strategic acquisitions exchanging the use of their intervals for membership in the Clubs, which requires these owners to pay the annual fees associated with Club membership. Furthermore, we also earn reservation protection plan revenue, which is an optional fee paid by customers when making a reservation to protect their points should they need to cancel their reservation, and through our provision of travel-related services and other affinity programs. In the past, we also earned revenue associated with customer conversions into THE Club, which involved the payment of a one-time fee by interval owners who wished to retain their intervals but also participate in THE Club. Expenses associated with our operation of the Clubs include costs incurred for in-house and outsourced call centers, member benefits, annual membership fees paid to a third-party exchange company, where applicable, and administrative expenses.

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Operation and Management of the Diamond Collections
Purchasers of points acquire interests in one of the eight Diamond Collections. For each Diamond Collection for which a trustee holds legal title to the deeded fee simple real estate interests or the functional equivalent, or, in some cases, leasehold real estate interests for the benefit of the respective Diamond Collection's association members in accordance with the applicable agreements, we have entered into a trust agreement with the trustee. Neither the Premiere Vacation Collection nor the Monarch Grand Vacation Collection has a separate trustee, but fee simple title to the real estate interests in such Diamond Collection is held in trust by a Collection Association. Under the trust agreements, points are established as the currency to be used by members for the use and occupancy of accommodations held in trust. For the Latin America Collection, the Cabo Azul developer is entitled to use and occupancy rights with respect to unsold accommodations at the Cabo Azul resort under the terms of a Mexican land trust and the cabo declaration. We use the same trustee for each of the U.S. Collection, California Collection and Hawaii Collection. The trustee is an institution independent of us and has trust powers. Parallel trust agreements for the resorts in Europe are in place with another independent trustee. The Diamond Collections generally have members’ associations, which are organizations of persons who own membership points in the applicable Diamond Collection, that are managed by a board of directors. The associations act as agents for all of the members in collecting assessments and paying taxes, utility costs and other costs incurred by the trust on behalf of members. Generally, the term of each trust, except the European trusts, is perpetual (or in the case of the cabo trust, may be renewed or reconstituted and thus is practically perpetual) and may only be terminated with a unanimous vote of the board of directors and approval by a significant majority of the voting power of members. The European Collection trusts, including customer use rights, expire in approximately 40 years. The Mediterranean Collection trusts, including customer use rights, expire between the end of December 2029 and the end of December 2043.
In accordance with the trust agreements, the boards of these trusts have entered into management agreements with us pursuant to which the board’s management powers are delegated to us. The management agreements generally have three to ten year terms and automatically renew for additional three to ten year terms unless terminated by the applicable members’ association. Through THE Club, members with full membership access may use their points for accommodations at any of the 93 resorts that we manage, at any of our 236 affiliated resorts and hotels or on four cruise itineraries, and, through our limited Club offerings, members may use their points, or points equivalent in the case of intervals, to stay at specified groups of resorts in our network. Members of a particular Diamond Collection have the ability to make reservations at resorts within that Diamond Collection before those resorts are open for bookings by members of other Diamond Collections.
Title to the VOIs included in our U.S. Collection, California Collection and Hawaii Collection has been transferred into the applicable trust in perpetuity, other than leasehold interests which are conveyed for the term of the lease. Title to the U.S. and Mexican VOIs included in the Premiere Vacation Collection and the Monarch Grand Collection is vested in the applicable Collection Association for the benefit of its members. Title to the Latin America Collection is held in a Mexican land trust, and the Cabo Azul developer owns all unsold points. For each of the Diamond Collections, pursuant to the applicable trust and related agreements, we have the right to hold as inventory for sale a significant number of unsold points. Further, in North America, we hold title (via subsidiary resort developer entities) to certain intervals which have not yet been transferred to a Diamond Collection. When these intervals are transferred to a Diamond Collection, we will receive an allocation of points. The majority of the common areas for resorts located in North America are owned by the related HOA. At certain locations, we own commercial space which we utilize for sales centers as well as other guest services, such as a gift shop, mini-market or a food and beverage facility. The amount of such commercial space represents an insignificant portion of our total facilities and no such space is used for any significant retail or commercial operations.
Legal title to substantially all of our managed resorts in our European Collection is generally held in one or more land-holding trusts which have an independent trustee for our benefit and the benefit of our interval owners, as applicable. A substantial portion of our beneficial interest in these resorts is held by the trusts for the benefit of the European Collection points owners. The trusts hold title in various ways, including as owner of a freehold interest, as the tenant under long term leases and through other contractual arrangements at various resorts. For the most part, the leases and other contractual arrangements, as well as the use rights of our interval owners, have terms that expire beginning in 2054, at which point we generally regain full use and ownership of certain of the underlying resorts. In addition, we hold leasehold interests in five of our Diamond Resorts managed European resorts. We lease units for the exclusive use of the European Collection at two of these resorts under long-term leases expiring in 2054 and 2055. Additionally, THE Club leases three other resorts in Europe for use by its members under an arrangement that expires in 2018, with two five-year renewal periods at our option. The European Collection has a board of directors that is comprised of five directors, three of whom are appointed by the developer and two of whom are appointed by the points holders. The board of directors of the European Collection is responsible for endorsing the pro rata allocation of the individual resort budgets that have been approved by their respective governing bodies. Legal title to all of the resorts acquired in connection with the Aegean Blue Acquisition is vested with third-party owners and is leased under long-term lease agreements to the Mediterranean Collection. These long-term leases have termination dates contemporaneous with the termination of the use rights of the members of the Mediterranean Collection.

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Each Diamond Collection member is required to pay to the respective Diamond Collection a share of the overall cost of that Diamond Collection's operations, which includes that Diamond Collection's share of the costs of maintaining and operating the component resort units within that Diamond Collection. A specific resort property may have units that are included in more than one Diamond Collection, or have a combination of units owned by a Diamond Collection and by individual interval owners. To the extent that an entire resort property is not held completely within a specific Diamond Collection, each Diamond Collection pays only the portion of operating costs attributable to its interval ownership in that resort. With the exception of the Mediterranean Collection, each Diamond Collection member's annual maintenance fee is composed of a base fee and a per point fee based on the number of points owned by the member. The annual maintenance fee is intended to cover all applicable operating costs of the resort properties and other services, including reception, housekeeping, maintenance and repairs, real estate taxes, insurance, rental expense, accounting, legal, human resources, information technology and funding of replacement and refurbishment reserves for the underlying resorts. The annual maintenance fee for a holder of points equivalent to one week at one of the resorts in our network generally ranges between $1,411 and $1,842 per year, with an average of $1,627. Assessments may be billed if insufficient operating funds are available or if planned capital improvements exceed the amount of available replacement and refurbishment reserves. If the member does not pay annual maintenance fees or any assessment, the member's use rights may be suspended, and the Diamond Collection may enforce its lien and recover the member's points, subject to the rights of the member's lender, if any. The Diamond Collections then effectively assign their recovery rights to us through their respective inventory recovery agreements with us.
Managed Resorts Outside of Diamond Collections
VOIs for a limited number of the resorts managed by us, consisting principally of the resorts acquired in the Island One Acquisition, are not included in any of our Diamond Collections. Owner-families hold deeded VOIs in these resorts. See “Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations—Overview” for the definition of the Island One Acquisition. Unsold intervals have been allocated point equivalent amounts that allow members of the Clubs to stay at these resorts.
Interval Ownership
In addition to points, we historically marketed and sold intervals. We generally discontinued selling intervals in October 2007, although several of the resorts we manage continue to have a significant number of legacy deeded interval owners. We believe that points offer our members greater choice and flexibility in planning their vacations as compared to intervals. From an operational perspective, our points-based structure enables us to efficiently manage our inventory and sales centers by selling points-based access to our global network from any sales location, rather than being limited to selling intervals at a specific resort. In addition, the recovery of points-based inventory from our members who default on their maintenance fee or loan payments is easier than the recovery of interval-based products, which are typically governed by local real estate foreclosure laws that can significantly lengthen recovery periods and increase the cost of recovery.
An interval typically entitles the owner to use a fully-furnished vacation accommodation for a one-week period, generally during each year or in alternate years, usually in perpetuity. Typically, the owner holds either a fee simple ownership interest in a specific vacation accommodation or an undivided fee simple ownership interest in an entire resort. An interval owner has the right to stay only at the specific resort from which the interval owner has purchased the interval. However, many of our interval owners in the U.S. are also members of one of the Clubs, and thereby are entitled to the points equivalent for their interval which they may use to stay at other resorts in our network.
Each interval owner is required to pay an annual maintenance fee to the related HOA to cover the owner's share of the cost of maintaining the property. The annual maintenance fee is intended to cover the owner's share of all operating costs of the resort and other related services, including reception, housekeeping, maintenance and repairs, real estate taxes, insurance, rental expense, accounting, legal, human resources and information technology. In addition, the annual maintenance fee includes an amount for the funding of replacement and refurbishment reserves for the related resort to provide for future improvements when necessary. Assessments may be billed if insufficient operating funds are available or if planned capital improvements exceed the amount of available replacement and refurbishment reserves. Annual maintenance fees for interval owners generally range between $591 and $1,589 per year for a one-week interval, with an average of $975. If the owner does not pay the annual maintenance fees or any assessment, the owner's use rights may be suspended, and the HOA may enforce its lien on the owner's intervals, subject to the rights of the owner's lender, if any. See “Recovery of VOIs.” The amount of an interval owner's annual maintenance fees and assessments is determined on a pro rata basis consistent with such person's ownership interest in the resort. For purposes of this allocation, each of the Diamond Collections is assessed annual maintenance fees and assessments based on the intervals held by such Diamond Collection.

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Relationship among Points Owners, THE Club, HOAs and Diamond Collections
The following diagram depicts the relationship among our points owners that are members of THE Club, the HOAs and the Diamond Collections:
Recovery of VOIs
In the ordinary course of our business, we recover VOIs from our members as a result of (i) failures by our members to pay their annual maintenance fee or any assessment, which failures may be due to, among other things, death or divorce or other life-cycle events or lifestyle changes and (ii) defaults on our members' consumer loans for the purchase of their VOIs. With respect to consumer loan defaults, we are able to exercise our rights as a secured lender to foreclose upon the VOI subject to our lien. From time to time, we also recover VOIs from members prior to default on their consumer loans, maintenance fees or assessments.
With respect to members who fail to pay their annual maintenance fee or any assessment, we have entered into inventory recovery agreements with a substantial majority of the Diamond Collections and HOAs for our managed resorts in North America, together with similar arrangements with the European Collection and a majority of our European managed resorts. Each agreement provides that in the event that a member fails to pay these amounts, we have the option to enforce the rights of the HOA or Diamond Collection with respect to the subject VOI, which includes preventing members from using their points or intervals and, if the delinquency continues, recovering the property in the name of the HOA or Diamond Collection. Our rights to recover VOIs for failure to pay annual maintenance fees or assessments are subject to any prior security interest encumbering such VOI, including any interest we hold as a lender on a consumer loan. We are responsible for payment of certain fees, ranging from 45% to 100% of the annual maintenance fees relating to the defaulted intervals or points. Depending upon whether the VOI in default is intervals or points, recovery is effected through a foreclosure proceeding or by contract termination. The recovery of points is more efficient than the recovery of intervals, because the recovery of intervals is governed by local real estate foreclosure laws that significantly lengthen recovery periods and increase the cost of recovery.
Under the terms of our inventory recovery agreements, we are granted full use of the inventory as a result of delinquent annual maintenance fees or assessments for rental and marketing purposes, and we are under no obligation to commence recovery proceedings. Generally, when we recover intervals, we pay from approximately one to three years' worth of annual

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maintenance fees on such intervals. Upon recovery, the HOA or Diamond Collection transfers title to the VOI to us, and we are responsible for all annual maintenance fees and assessments thereafter. We have written or oral agreements with most of our European HOAs that provide us similar rights with respect to recovering delinquent VOIs. After recovery, VOIs are returned to our inventory and become available for sale. Although we recover inventory in the form of intervals as well as points, all inventory recovered is sold in the form of points. Recovered intervals are transferred to one of the Diamond Collections and become part of our points-based system.
Between January 2009 and December 31, 2014, we have experienced a default rate on our financed sales ranging from 5.7% and 8.6% (as measured on an annual average). VOIs recovered through the default process are added to our existing inventory and resold at full retail value. Although the volume of points or intervals that we recover could fluctuate in the future for various reasons, we have recovered in the ordinary course of our business approximately 2% to 5% of the total outstanding VOIs in each of the past six years. Recovered VOI inventory may be sold by us in the form of points to new customers or existing members.
Competition
In our Hospitality and Management Services segment, our competition includes pure real estate and hospitality management companies, as well as the VOI companies that conduct hotel management operations, some of which are noted below. Our competitors may seek to compete against us based on the pricing terms of our current hospitality management contracts. Our competitors may also compete against us in our efforts to expand our fee-based income streams by pursuing new management contracts for resorts that are not currently part of our network.
In our Vacation Interest Sales and Financing business, we compete for prospects, sales leads and sales personnel from established, highly visible vacation ownership resort operators, as well as a fragmented array of smaller operators and owners. In marketing and selling VOIs, we compete against not only vacation ownership companies, but also the vacation ownership divisions of other hospitality companies. Our competitors include Bluegreen Corporation, Hilton Hotels Corporation, Marriott Vacations Worldwide Corporation, Starwood Hotels and Resorts Worldwide, Inc. and Wyndham Worldwide Corporation. In addition, in certain markets, we compete with many established companies focused primarily on vacation ownership, and it is possible that other potential competitors may develop properties near our current resort locations and thus compete with us in the future. We also compete with other vacation options such as cruises, as well as alternative lodging companies such as HomeAway and Airbnb, which operate websites that market available furnished, privately-owned residential properties in locations throughout the world, including homes and condominiums, that can be rented on a nightly, weekly or monthly basis, and particularly in Europe, low-cost tour operators. We believe that the vacation ownership industry will continue to consolidate in the future. In our rental of VOIs, we compete not only with all of the foregoing companies, but also with traditional hospitality providers such as hotels and resorts. In our consumer financing business, we compete with numerous subsets of financial institutions, including mortgage companies, credit card issuers and other providers of direct-to-consumer financing. These providers permit purchasers to utilize a home equity line of credit, mortgage, credit card or other instrument to finance their VOI purchase.
Governmental Regulation
Our marketing and sale of VOIs and other operations are subject to extensive regulation by the federal government and state timeshare laws and, in some cases, by the foreign jurisdictions where our VOIs are located, marketed and sold. The U.S. federal legislation that is or may be applicable to the sale, marketing and financing of VOIs includes, but is not limited to, the Federal Trade Commission Act, the Fair Housing Act, the Americans with Disabilities Act, the Truth-in-Lending Act and Regulation Z, the Home Mortgage Disclosure Act and Regulation C, the Equal Credit Opportunity Act and Regulation B, the Interstate Land Sales Full Disclosure Act, the Telephone Consumer Protection Act, the Telemarketing and Consumer Fraud and Abuse Prevention Act, the Gramm-Leach-Bliley Act, the Deceptive Mail Prevention and Enforcement Act, Section 501 of the Depository Institutions Deregulation and Monetary Control Act of 1980, the Bank Secrecy Act, the USA Patriot Act and the Civil Rights Acts of 1964, 1968 and 1991.
In addition, the majority of states and jurisdictions where the resorts in our network are located extensively regulate the creation and management of vacation ownership resorts, the marketing and sale of VOIs, the escrow of purchaser funds and other property prior to the completion of construction and closing, the content and use of advertising materials and promotional offers, the delivery of an offering memorandum describing the sale of VOIs and the creation and operation of exchange programs and the multi-site vacation interest plan reservation system. Many other states and certain foreign jurisdictions have adopted similar legislation and regulations affecting the marketing and sale of VOIs to persons located in those jurisdictions. In addition, the laws of most states in which we sell VOIs grant the purchaser of the interest the right to rescind a purchase contract during the specified rescission period provided by law. Rescission periods vary by jurisdiction in which we operate, but typically are five to 15 days from the date of sale.

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The Diamond Collections are required to register pursuant to applicable statutory requirements for the sale of VOI plans in an increasing number of jurisdictions. For example, our subsidiary that serves as the developer of the U.S. Collection is required to register pursuant to the Florida Vacation Plan and Timesharing Act. Such registrations, or any formal exemption determinations, for the Diamond Collections confirm the substantial compliance with the filing and disclosure requirements of the respective timeshare statutes by the applicable Diamond Collection. They do not constitute the endorsement of the creation, sale, promotion or operation of the Diamond Collections by the regulatory body, nor relieve us or our affiliates of any duty or responsibility under other statutes or any other applicable laws. Registration under a respective timeshare act is not a guarantee or assurance of compliance with applicable law nor an assurance or guarantee of how any judicial body may interpret the Diamond Collections' compliance therewith.
Furthermore, most states have other laws that apply to our activities, including but not limited to real estate licensure laws, travel sales licensure laws, advertising laws, anti-fraud laws, telemarketing laws, prize, gift and sweepstakes laws and labor laws. In addition, we subscribe to “do not call” ("DNC") lists for certain states into which we make telemarketing calls, as well as the federal DNC list. Enforcement of the federal DNC provisions began in the fall of 2003, and the rule provides for fines of up to $16,000 per violation. We also maintain an internal DNC list as required by law. Our master DNC list is comprised of our internal list, the federal DNC list and the applicable state DNC lists.
In addition to government regulation relating to the marketing and sales of VOIs, our servicing and collection of consumer loans is subject to regulation by the federal government and the states in which such activities are conducted. These regulations may include the federal Fair Credit Reporting Act, the Fair Debt Collections Practice Act, the Electronic Funds Transfer Act and Regulation B, the Right to Financial Privacy Act, the Florida Consumer Collection Practices Act, the Nevada Fair Debt Collection Practices Act and similar legislation in other states.
Certain state and local laws may also impose liability on property developers with respect to construction defects discovered by future owners of such property. Under these laws, future owners of VOIs may recover amounts in connection with repairs made to a resort as a consequence of defects arising out of the development of the property.
A number of the U.S. federal, state and local laws, including the Fair Housing Amendments Act of 1988 and the Americans with Disabilities Act, impose requirements related to access to and use by disabled persons of a variety of public accommodations and facilities. A determination that we are subject to and that we are not in compliance with these accessibility laws could result in a judicial order requiring compliance, imposition of fines or an award of damages to private litigants. If an HOA at a resort was required to make significant improvements as a result of non-compliance with these accessibility laws, assessments might be needed to fund such improvements, which additional costs might cause owners of VOIs to default on their mortgages or cease making required HOA assessment payments. In addition, the HOA under these circumstances may pursue the resort developer to recover the cost of any corrective measures. Any new legislation may impose further burdens or restrictions on property owners with respect to access by disabled persons. To the extent that we hold interests in a particular resort (directly or indirectly through our interests in a Diamond Collection), we would be responsible for our pro rata share of the costs of improvements resulting from non-compliance with accessibility laws.
The marketing and sale of our points-based VOIs and our other operations in Europe are subject to national regulation and legislation. Directive 2008/122/EC of the European Parliament (the “Directive”) regulates vacation ownership activities within the European Union (which includes the majority of the European countries in which we conduct our operations). The Directive required transposition into domestic legislation by the members of the European Union no later than February 23, 2011 and replaced the previous regulatory framework introduced by EC Directive 94/47/EC. Most of our purchasers in Europe are residents of the United Kingdom, where the Directive has been implemented under The Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010. The Directive has now been implemented in all other member states, as well as in Norway, which, although not a member of the European Union, is a member of the European Economic Area. The Directive (i) requires delivery of specified disclosure in the potential purchaser's native language (some of which must be provided in a specified format); (ii) requires a “cooling off” rescission period of 14 calendar days after they return to their resident country and (iii) prohibits any advance payments in all member states.
Prior to February 23, 2011, vacation ownership activities within the European community were governed by the European Timeshare Directive of 1994 (94/47/EC) (or the 1994 Directive).
Other United Kingdom laws which are applicable to us include the Consumer Credit Act 1974 as amended by the Consumer Credit Act 2006, the Consumer Credit (Disclosure of Information) Regulations 2010, the Consumer Credit (Agreements) Regulations 2010 (as amended), the Misrepresentation Act 1967, the Unfair Contract Terms Act 1977, the Unfair Terms in Consumer Contracts Regulations 1999 (as amended), the Consumer Protection from Unfair Trading Regulations 2008, the Data Protection Act 1998 and the Privacy and Electronic Communications (EC) Regulations 2003, the Equality Act 2010, the Employment Rights Act 1996, the Environmental Protection Act 1990, the Clean Air Act 1993, the Companies Act 2006 and the Trade Descriptions Act 1968. The Timeshare, Holiday Products, Resale and Exchange Contracts Regulations

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2010 has an extra-territorial effect when United Kingdom residents purchase VOIs in accommodations located in other European Economic Area states.
We are also subject to the laws and regulations of Mexico, including regulations applicable to developers and providers of timeshare services throughout Mexico, with respect to our operations of the Cabo Azul Resort, located in Baja California Sur, Mexico, and the Sea of Cortez Beach Club located in Sonora, Mexico. In addition to specific timeshare rules and regulations, we are also subject to the constitution and other laws and regulations of Mexico, including limitations with respect to ownership of land near Mexico's borders and beaches by Mexican citizens and companies (including Mexican subsidiaries of foreign companies); provided, however, that the federal government may grant the same right to foreign parties if they agree to consider themselves Mexican nationals with respect to such property and bind themselves not to invoke the protection of their governments in matters relating thereto and take title through a Mexican trust.
All of the countries in which we operate have consumer protection and other laws that regulate our activities in those countries.
We believe that we are in compliance with all applicable governmental regulations, except where non-compliance would not reasonably be expected to have a material adverse effect on us.
Seasonality
Historically, our fiscal quarter ended March 31 has produced the weakest operating results primarily due to the effects of reduced leisure travel. The next three quarters have historically produced the strongest operating results because they coincide with the typical summer vacation season and winter holidays, which result in a greater number of families vacationing as compared to the first fiscal quarter. Generally, a greater number of vacationers at the resorts in our network results in higher tour flow through our sales centers and increased VOI sales.
Insurance
We generally carry commercial general liability insurance. With respect to resort locations that we manage and for corporate offices, we and the HOAs carry all-risk property insurance policies with fire, flood, windstorm and earthquake coverage as well as additional coverage for business interruption arising from insured perils. Further, we carry pollution insurance on all Diamond Resorts managed resort and administrative locations, which covers multiple perils, including exposure to Legionnaire's Disease. We believe that the insurance policy specifications, insured limits and deductibles are similar to those carried by other resort owners and operators. There are certain types of losses, such as losses arising from acts of war or terrorism, which are not generally insured because they are either uninsurable or not economically insurable.
Intellectual Property
We own and control a number of trade secrets, trademarks, service marks, trade names, copyrights and other
intellectual property rights, including Diamond Resorts International®, THE Club®, Polo Towers & Design®, Relaxation . . . simplified®, Diamond Resorts®, DRIVENSM, The Meaning of Yes®, We Love to Say YesTM, Vacations for Life®, Affordable Luxury. Priceless MemoriesTM and Stay VacationedTM, which, in the aggregate, are of material importance to our business. We are licensed to use technology and other intellectual property rights owned and controlled by others, and we license other companies to use technology and other intellectual property rights owned and controlled by us. In addition, we have developed certain proprietary software applications that provide functionality to manage lead acquisition, marketing, tours, gifting, sales, contracts, member profiles, maintenance fee billing, property management, inventory management, yield management and reservations.
Environmental Matters
The resort properties that we manage are subject to federal, state and local laws and regulations relating to the protection of the environment, natural resources and worker health and safety, including laws and regulations governing and creating liability relating to the management, storage and disposal of hazardous substances and other regulated materials and the cleanup of contaminated sites. The resorts are also subject to various environmental laws and regulations that govern certain aspects of their ongoing operations. These laws and regulations control such things as the nature and volume of wastewater discharges, quality of water supply and waste management practices. The costs of complying with these requirements are generally covered by the HOAs that operate the affected resort property, and the majority of the HOAs maintain insurance policies to insure against such costs and potential environmental liabilities. To the extent that we hold interests in a particular

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resort (directly or indirectly through our interests in a Diamond Collection), we would be responsible for our pro rata share of losses sustained by such resort as a result of a violation of any such laws and regulations.
Employees
As of December 31, 2014, we had approximately 7,100 full and part-time employees. Our employees are not represented by a labor union, with the exception of 137 employees in St. Maarten, 126 employees in Mexico, 273 employees in Hawaii and 25 employees in Nevada. Certain of our employees in Europe are also represented by unions. We are not aware of any union organizational efforts with respect to our employees at any other locations. We believe we have a good relationship with the
members of our workforce.
Company History
Diamond Resorts Corporation ("DRC"), formerly Sunterra Corporation, was incorporated under the name KGK Resorts, Inc. in May 1996, completed an initial public offering in August 1996 and became known as Sunterra Corporation in 1998. Sunterra Corporation sought protection under Chapter 11 of the Bankruptcy Code in May 2000 as a result of defaults on its senior unsecured notes and its secured credit facilities. Sunterra Corporation fulfilled the conditions to the effectiveness of its plan of reorganization and emerged from Chapter 11 in July 2002.
In 2006, Sunterra Corporation's common stock was delisted from The NASDAQ Stock Market as a result of, among other things, the resignation of Sunterra Corporation's auditors and the withdrawal of their certification of Sunterra Corporation's financial statements. In addition, Sunterra Corporation became subject to an SEC civil investigation and was named as defendant in two securities class action lawsuits. The SEC investigation was concluded without further action, and both lawsuits were settled.
In April 2007, Diamond Resorts Parent, LLC ("DRP"), through a wholly-owned subsidiary, acquired Sunterra Corporation by merger. Sunterra Corporation's existing equity was canceled and it became a wholly-owned indirect subsidiary of DRP. The Diamond management team assumed leadership of DRP in connection with the merger. In addition, Sunterra Corporation changed its name to Diamond Resorts Corporation.
On July 24, 2013, Diamond Resorts International, Inc. ("DRII") closed the initial public offering of an aggregate of 17,825,000 shares of its common stock at the IPO price of $14.00 per share (the "IPO"). In the IPO, DRII sold 16,100,000 shares of common stock, and Cloobeck Diamond Parent, LLC ("CDP"), in its capacity as a selling stockholder, sold 1,725,000 shares of common stock. Prior to the consummation of the IPO, DRII was a newly-formed Delaware corporation, incorporated in January 2013, that had not conducted any activities other than those incident to its formation and the preparation of filings with the SEC in connection with the IPO. DRII was formed for the purpose of changing the organizational structure of DRP from a limited liability company to a corporation. Immediately prior to the consummation of the IPO, DRP was the sole stockholder of DRII. In connection with, and immediately prior to the completion of the IPO, each member of DRP contributed all of its equity interests in DRP to DRII in return for shares of common stock of DRII. Following this contribution, DRII redeemed the shares of common stock held by DRP and DRP was merged with and into DRII. As a result, DRII is now a holding company, and its principal asset is the direct and indirect ownership of equity interests in its subsidiaries, including DRC. We refer to these and other related transactions entered into substantially concurrently with the IPO as the "Reorganization Transactions."
Available Information
We are required to file annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and other information with the SEC. We are subject to the informational requirements of the Exchange Act and files or furnishes reports, proxy statements, and other information with the SEC. Copies of these materials, filed by us with the SEC, are available free of charge on our website at investors.diamondresorts.com. These filings are available as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. You can also obtain copies of these materials by visiting the SEC's Public Reference Room at 100 F Street, NE, Washington, D.C. 20549, by calling the SEC at 1-800-SEC-0330, or by accessing the SEC's website at www.sec.gov. The information on, or that may be accessed through, these websites is not incorporated into this filing and should not be considered a part of this filing.

ITEM 1A.    RISK FACTORS
Our business, financial condition and results of operations are subject to various risks, including those described below, which in turn may affect the value of our securities. In addition, other risks not presently known to us or that we currently believe to be immaterial may also adversely affect our business, financial condition and results of operations, perhaps materially. The

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risks discussed below also include forward-looking statements, and actual results and events may differ substantially from those discussed or highlighted in these forward-looking statements. Before making an investment decision with respect to any of our securities, you should carefully consider the following risks and uncertainties described below and elsewhere in this annual report. See also “Cautionary Statement Regarding Forward-Looking Statements.”

Risks Related to Our Business
Unfavorable general economic conditions have adversely affected our business and potential deterioration in conditions in the U.S. and globally could result in decreased demand for VOIs and our ability to obtain future financing.
There have been periods, including from 2008 through 2010, in which our business has been materially adversely affected by unfavorable general economic conditions, including effects of weak domestic and world economies resulting, in part, from the instability of global financial markets and regional economies caused by the recent European debt crisis, high unemployment, a decrease in discretionary spending, a decline in housing and real estate values, limited availability of financing and geopolitical conflicts. Future volatility and disruption in worldwide capital and credit markets and any declines in economic conditions in the U.S., Europe and in other parts of the world could adversely impact our business and results of operations, particularly if the availability of financing for us or for our customers is limited, or if general economic conditions adversely affect our customers' ability to pay amounts owed under our loans to them or for maintenance fees or assessments. If the HOAs and Collection Associations are unable to collect maintenance fees or assessments from our customers, not only would our management fee revenue be adversely affected, but the resorts we manage could fall into disrepair and fail to comply with the quality standards associated with the Diamond Resorts brand, which could decrease customer satisfaction, tarnish our reputation and impair our ability to sell our VOIs.
Our revenues are highly dependent on the travel industry and declines in or disruptions to the travel industry, such as those caused by adverse economic conditions, terrorism and man-made disasters may adversely affect us.
A substantial amount of our VOI sales activities occur at the managed resort locations in our network, and the volume of our sales correlates directly with the number of prospective customers who visit these resorts each year. The number of visitors to these resorts depends upon travel industry conditions, on an overall basis and in the specific geographic areas in which our resorts are located. Such conditions may be adversely affected by a variety of factors, such as weather conditions, general travel patterns and the potential impact of natural disasters and crises.

Actual or threatened war, terrorist activity, political unrest or civil strife and other geopolitical uncertainty could have a similar effect. In addition, any increased concern about terrorist acts directed against the U.S. and foreign citizens, transportation facilities and assets, and travelers' fears of exposure to contagious diseases may reduce the number of tourists willing to fly or travel in the future, particularly if new significant terrorist attacks or disease outbreaks occur or are threatened.
More generally, the travel industry has been hurt by various events occurring in prior years, including the effects of weak domestic and global economies. A sustained downturn in travel patterns, including as a result of increases in travel expenses such as higher airfares or gasoline prices, could cause a reduction in the number of potential customers who visit the managed resorts in our network. If we experience a substantial decline in visitors to these resorts, our VOI sales would likely decline.
Our future success depends on our ability to market VOIs successfully and efficiently, including sales to new members, as well as sales of additional points to our existing ownership base.
We compete for customers with hotel and resort properties and with other vacation ownership resorts and other vacation options such as cruises. The identification of sales prospects and leads, and the marketing of our products to those leads, are essential to our success. We have incurred and will continue to incur significant expenses associated with marketing programs in advance of closing sales to the leads that we identify. If our lead identification and marketing efforts do not yield enough leads or we are unable to successfully convert sales leads to a sufficient number of sales, our growth, including from our efforts to expand Club revenue, and our overall financial performance may be adversely affected. Recently, we have expanded our use of hospitality-focused marketing methods, such as enhanced mini-vacation packages focused on small groups of potential customers. These marketing methods are more expensive and require a greater commitment of resources than traditional marketing activities, and there can be no assurance that we will be successful in continuing to expand these efforts.
In addition, a significant portion of our sales are additional points purchased by existing members who previously purchased points from us, and our results of operations depend in part on our ability to continue making sales to these members. Our recent rate of sales of additional points to existing owners who previously purchased points from us may not be sustainable in future periods. Furthermore, we do not receive all of the same benefits from sales of additional points to these existing members as we do from sales of points to new members, such as new Club members paying the associated fees and to whom

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we can offer services, activities and upgrade opportunities and an expanded ownership base to which we can potentially sell additional points.
Our business may be adversely affected if we are unable to maintain an optimal level of points or intervals in inventory for sales to customers.
Our ability to maintain an optimal level of points or intervals in inventory for sale to customers is dependent on a number of factors, including fluctuations in our sales levels and the amount of inventory recovered through consumer loan and association fee defaults.
If we experience a significant decline in our inventory of points available for sale, we may be required to expend more capital to acquire or build inventory.
We have entered into inventory recovery agreements with substantially all of the Diamond Collections and HOAs for our managed resorts in North America, together with similar arrangements with the European Collections and a majority of our European managed resorts. Pursuant to these agreements and arrangements, we have the option to recapture VOIs either in the form of points or intervals, and bring them into our inventory for sale to customers. During each of the past six years, approximately 2% to 5% of the outstanding points or intervals were recovered by us pursuant to these agreements. We need to maintain such level of recovery to provide us with our relatively low-cost inventory of VOIs for sales to our customers. However, the volume of points or intervals recovered by us could decline in the future for a variety of reasons, including as a result of termination or non-renewal of our inventory recovery agreements. In addition, if a viable VOI resale market were to develop in the future, our members may choose to resell their interests to third parties. Further, in the event applicable state law makes it more difficult to recover points or intervals, it could extend the time required to consummate a recovery or otherwise make it more difficult to consummate such recoveries. An increased level of VOI sales would also reduce our inventory available for sale. If our inventory available for sale were to decline significantly, generally or in a particular Diamond Collection, we may need to make significant capital expenditures to replenish our inventory by purchasing points or intervals or building or acquiring new inventory at existing resorts, including through arrangements with financial sponsors. Alternatively, we would need to substantially reduce the volume of our VOI sales.
If the volume of our inventory of points held by us were to significantly increase, our carrying costs with respect to that inventory would increase.
If VOI sales levels do not keep pace with inventory recovery levels, the volume of our inventory of points or intervals may become higher than desired. Also, if the amount of customer defaults increases and we repurchase more VOI inventory than desired pursuant to our inventory recovery agreements, our carrying costs will increase due to the maintenance fees on the recovered VOI inventory that we are required to pay.
Our recent strategic acquisitions have provided us with additional VOI inventory, and potential future acquisitions may include additional inventory. Further, as part of some of our recent acquisitions, we have incurred additional obligations to repurchase defaulted inventory (either by taking back defaulted consumer loans or repurchasing the inventory that collateralizes such loans). We incur carrying costs associated with our VOI inventory, as we are obligated to pay annual maintenance fees and assessments on any VOIs held in inventory, and higher-than-desired VOI inventory levels would result in increases in these carrying costs. If our inventory available for sale were to increase significantly, we may need to sell some of this excess inventory at significantly discounted prices. In addition, the inventory recovery agreements we enter into with the HOAs and Diamond Collections are subject to annual renewal, and as a result, we may not always repurchase VOI inventory from customers in default. If we do not repurchase such inventory, the annual maintenance fees and assessments are allocated among the remaining non-defaulting owners of units in the HOA and the Diamond Collection, increasing the amounts paid by each of those owners (including us, to the extent we hold units in inventory). This increases the risk that owners of such other units may be unwilling or unable to pay such increased fees and may default as well. The increased per-unit costs could also make units in the HOA and the Diamond Collection less attractive to prospective purchasers.
A substantial portion of our business is dependent upon contracts with HOAs to manage resort properties and with the Diamond Collections. The expiration, termination or renegotiation of these management contracts could adversely affect our business and results of operations.
We are party to management contracts relating to 93 properties and the eight Diamond Collections, under which we receive fees for providing management services. We derive a substantial amount of revenue from these contracts, and our hospitality and management services business accounts for a greater percentage of our Adjusted EBITDA than of our total consolidated revenue. Each of the Diamond Resorts managed resorts, other than certain resorts in our European Collection and the Latin America Collection, is typically operated through an HOA, and each of the Diamond Collections is typically operated through a Collection Association. Each of the HOAs and Collection Associations is administered by a board of directors. The

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boards of directors of the HOAs and Collection Associations are responsible for authorizing these management contracts, and negotiate and enforce the terms of these agreements as fiduciaries of their respective resort properties and Diamond Collections. Furthermore, some state regulations impose limitations on the amount of fees that we may charge the HOAs and Diamond Collections for our hospitality management services and the terms of our management contracts. Our management contracts generally have three to ten year terms and are automatically renewable, but provide for early termination rights in certain circumstances. Any of these management contracts may expire at the end of its then-current term (following notice by a party of non-renewal) or be terminated, or the contract terms may be renegotiated in a manner adverse to us. In addition, our growth strategy contemplates leveraging these existing management contracts to add services provided to our members under our management contracts and increase the management fees to cover those new services. There are no guarantees that this strategy will be successful. We believe there are limits to how much we can increase management fees before the HOAs and Diamond Collections are unwilling or unable to pay such increased fees, and, if such fees are perceived as being too high by prospective customers, our VOI sales may be adversely affected.
Our growth strategy also contemplates our acquisition of, and entry into, new management contracts. We face significant competition to secure new contracts and may be unsuccessful in doing so on favorable terms, if at all.
To the extent our rental proceeds may decline or our vacation interest carrying costs may increase, we may not be able to cover certain other expenditures against which we offset rental proceeds.
Under our inventory recovery agreements, we are required to pay owners' past due maintenance and assessment fees to the HOAs and Diamond Collections. See "Item 1. Business—Recovery of VOIs." In order to offset these expenses, we rent the available units, in which case we are also obligated to pay to the HOAs and Diamond Collections cleaning fees for room stays incurred by our guests who stay with us on a per-night or per-week basis. In 2014, 2013 and 2012, our net vacation interest carrying costs, consisting of carrying costs related to the VOIs that we owned in each of these periods, less amounts generated from rental of these VOIs in these periods were $35.5 million, $41.3 million and $36.4 million, respectively. Additionally, participating members can rent private luxury properties, book high-profile sporting events and take customized international guided excursions by depositing a designated number of points with us. In turn, we pay a usage fee to third parties on behalf of our members. See "Item 1. Business—Our Resort Network—Diamond Luxury Selection." Similarly, under arrangements that we have with certain of our affiliated resorts, holders of our points or intervals who desire to stay at any such affiliated resort deposit points with us and, in exchange, we pay our affiliated resort the funds required to allow such holder access to the desired unit. In order to offset these payments to the third parties or the affiliated resorts, as applicable, we rent available units at our managed resorts. Our ability to rent units is subject to a variety of risks common to the hospitality industry, including competition from large and well-established hotels, changes in the number and occupancy and room rates for hotel rooms, seasonality and changes in the desirability of geographic regions of the resorts in our network. In addition, we experience strong competition in the rental market and are at a disadvantage when competing against larger and better-established hotel and resort chains that focus on the rental market, have more experience in and greater resources devoted to such market, and can offer rental customers additional benefits such as loyalty points related to rentals and a significantly larger pool of potentially available rental options.
We have incurred net losses in the past and may not experience positive net income in the future.
We have incurred net losses in the past and we may incur net losses in the future. As of December 31, 2014, our accumulated deficit was $180.5 million. Excluding a non-recurring gain on bargain purchase from business combination of $2.9 million and $20.6 million for the years ended December 31, 2013 and 2012, our net losses for such periods were $5.4 million and $7.0 million, respectively. Any failure by us to obtain or sustain profitability, or to continue our revenue growth, could cause the price of our common stock to decline significantly.
We utilize external exchange program affiliations as important sources of sales prospects and leads, and any failure to maintain such affiliations could reduce these prospects.
We have an affiliation agreement for an external exchange program with Interval International, which was renegotiated in April 2014 and complements our own vacation ownership exchange programs. As a result of this affiliation, members of THE Club may use their points to reserve the use of a vacation accommodation at more than 2,900 resorts worldwide that participate in Interval International. In addition, interval owners at our managed resorts may join either Interval International or RCI, as their HOA constitutions dictate. Such interval owners may then deposit their deeded intervals in exchange for an alternative vacation destination. When our points and intervals are exchanged through Interval International or RCI, this inventory is made available to owners from other resorts, who are potential customers for our VOI sales. If we do not maintain our external exchange program affiliations, the number of individuals exchanging interests through these programs to stay at our managed resorts may decline substantially.

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We are dependent on the managers of our affiliated resorts to ensure that those properties meet our customers' expectations.
The members of the Clubs have access to all or a portion of the 236 affiliated resorts and hotels and four cruise itineraries in our network. We do not manage, own or operate these resorts, hotels or cruises, and we have limited or no ability to control their management and operations. If the managers of a significant number of those properties were to fail to maintain them in a manner consistent with our standards of quality, we may be subject to customer complaints and our reputation and brand could be damaged. In addition, our affiliation agreements with these resorts may expire, be terminated or not be renewed, or may be renegotiated in a manner adverse to us, and we may be unable to enter into new agreements that provide members of the Clubs with equivalent access to additional resorts.
The resale market for VOIs could adversely affect our business.
There is not currently an active, organized or liquid resale market for VOIs, and resales of VOIs generally are made at sales prices substantially below their original customer purchase prices. These factors may make the initial purchase of a VOI less attractive to potential buyers who are concerned about their ability to resell their VOI. Also, buyers who seek to resell their VOIs compete with our own VOI sales efforts. If the secondary market for VOIs were to become more organized and liquid, the resulting availability of resale VOIs (particularly where the VOIs are available for sale at lower prices than ours) could adversely affect our sales and our sales prices. Furthermore, the volume of VOI inventory that we recapture each year may decline if a viable secondary market develops.
We are subject to certain risks associated with our management of resort properties.
Through our management of resorts and ownership of VOIs, we are subject to certain risks related to the physical condition and operation of the managed resort properties in our network, including:
the presence of construction or repair defects or other structural or building damage at any of these resorts, including resorts we may develop in the future;

any noncompliance with or liabilities under applicable environmental, health or safety regulations or requirements or building permit requirements relating to these resorts;

any damage resulting from natural disasters, such as hurricanes, earthquakes, fires, floods and windstorms, which may increase in frequency or severity due to climate change or other factors; and

claims by employees, members and their guests for injuries sustained on these resort properties.
Some of these risks may be more significant in connection with the properties for which we recently acquired management agreements, particularly those management agreements which were acquired from operators in financial distress. For additional risks related to our acquired businesses, see “Our strategic transactions may not be successful and may divert our management's attention and consume significant resources.” If an uninsured loss or a loss in excess of insured limits occurs as a result of any of the foregoing, we or the HOAs or Diamond Collections may be subject to significant costs. See “The properties included in our resort network may experience damages that are not covered by insurance.”
Additionally, a number of U.S. federal, state and local laws, including the Fair Housing Amendments Act of 1988 and the Americans with Disabilities Act, impose requirements related to access to and use by disabled persons of a variety of public accommodations and facilities. A determination that our managed resorts are subject to, and that they are not in compliance with, these accessibility laws could result in a judicial order requiring compliance, imposition of fines or an award of damages to private litigants. If an HOA at one of our managed resorts was required to make significant improvements as a result of non-compliance with these accessibility laws, assessments might be needed to fund such improvements, which additional costs may cause our VOI owners to default on their consumer loans from us or cease making required HOA maintenance fee or assessment payments. Also, to the extent that we hold interests in a particular resort (directly or indirectly through our interests in a Diamond Collection), we would be responsible for our pro rata share of the costs of such improvements. In addition, any new legislation may impose further burdens or restrictions on property owners with respect to access by disabled persons.
The resort properties that we manage are subject to federal, state and local laws and regulations relating to the protection of the environment, natural resources and worker health and safety, including laws and regulations governing and creating liability relating to the management, storage and disposal of hazardous substances and other regulated materials and the cleanup of contaminated sites. The resorts are also subject to various environmental laws and regulations that govern certain aspects of their ongoing operations. These laws and regulations control such things as the nature and volume of wastewater discharges, quality of water supply and waste management practices. To the extent that we hold interests in a particular resort (directly or

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indirectly through our interests in a Diamond Collection), we would be responsible for our pro rata share of losses sustained by such resort as a result of a violation of any such laws and regulations.
The properties included in our resort network may experience damages that are not covered by insurance.
Our managed resorts are covered by all-risk property insurance policies with fire, flood, windstorm and earthquake coverage, as well as additional coverage for business interruption arising from insured perils. However, market forces beyond our control may limit the scope of the insurance coverage that we obtain or our ability to obtain coverage at reasonable rates. Specifically, certain types of losses, such as losses arising from acts of war or terrorism, are generally not insured because they are either uninsurable or not economically feasible to insure. Accordingly, our insurance may not be adequate to cover all losses in every circumstance. In the event of an uninsured loss, including a loss in excess of insured limits, at any of the resorts in our network, such resorts may not be adequately repaired in a timely manner or at all and we may lose some or all of the future revenues anticipated to be derived from such resorts.
Furthermore, if an HOA or Diamond Collection is subject to any such loss, we will also be responsible for a portion of such loss to the extent of our ownership of VOIs in the resort or Diamond Collection, and any substantial assessments charged by the HOAs or Diamond Collections as a result of any of these items could cause customer dissatisfaction and harm our business and reputation. For example, in October 2011, the HOA of one of our managed resorts levied an assessment to the owner-families of that resort for water intrusion damage. The original amount of the assessment was $65.8 million, but, in connection with the settlement of a class action, the assessment was reduced to $60.9 million. For deeded inventory or Diamond Collection points held by us at the time of the assessment, we owed $9.7 million of the original assessment; however, as a result of the settlement, this was subsequently reduced by $1.2 million. This assessment is payable in annual installments over five years. In addition, pursuant to the related class action settlement, we agreed to pay any amount of assessments defaulted on by owners in return for our recovery of the related VOIs. See "Item 3. Legal Proceedings."
We generally renew our insurance policies on an annual basis. If the cost of coverage becomes too high, we may need to reduce our policy limits, increase the deductibles or agree to certain exclusions from our coverage in order to reduce the premiums to an acceptable amount. Natural disasters and other catastrophic events could materially and adversely affect our ability to obtain adequate future insurance coverage at commercially reasonable rates.
Our international operations are subject to risks not generally applicable to our North American operations, including risks related to difficult economic conditions in certain parts of Europe.
We manage resorts in 12 countries and have sales and marketing operations in 13 countries. Our operations in foreign countries are subject to a number of particular risks, including:
exposure to local economic conditions;

potential adverse changes in the diplomatic relations of foreign countries with the U.S.;

hostility from local populations;

restrictions and taxes on the withdrawal of foreign investment and earnings;

the imposition of government policies and regulations against business and real estate ownership by foreigners;

foreign investment restrictions or requirements;

limitations on our ability to legally enforce our contractual rights in foreign countries;

regulations restricting the sale of VOIs, as described in “BusinessGovernmental Regulation;”

foreign exchange restrictions and the impact of exchange rates on our business;

conflicts between local laws and U.S. laws;

withholding and other taxes on remittances and other payments by our subsidiaries; and

change in and application of foreign taxation structures, including value added taxes.
In addition, Europe and certain European Union countries in particular, continue to experience high levels of unemployment and other difficult economic conditions. These conditions have had and may continue to have, a negative effect

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on the global economy as a whole and on our managed resorts and sales and marketing operations located in Europe. In addition, we now provide special termination rights to purchasers of points in our European Collection who meet specified conditions.

We are also subject to the laws and regulations of the European Union and countries in which we operate resorts. See “Item 1. Business -- Governmental Regulation.” Our international business operations are also subject to various anti-corruption laws and regulations, including restrictions imposed by the Foreign Corrupt Practices Act (“FCPA”). The FCPA and similar anti-corruption laws in other jurisdictions generally prohibit companies and their intermediaries from making improper payments to government officials for the purpose of obtaining or generating business. We cannot provide assurance that our internal controls and procedures will always protect us from the reckless or criminal acts that may be committed by our employees or third parties with whom we work. If we are found to be liable for violations of the FCPA or similar anti-corruption laws in international jurisdictions, criminal or civil penalties could be imposed on us.

We are exploring growth opportunities in new international markets in which we have limited experience, including developing markets in Asia and Latin America, which are challenging.
We are exploring growth opportunities in geographic markets such as Asia (including China) and Latin America. We currently have affiliation agreements in place with a number of resorts in Asia and a few resorts in Latin America, and may explore additional co-branding opportunities with existing resorts, joint ventures or other strategic alliances with local or regional operators in those markets. For example, we have entered into a joint venture to create, market, sell and service vacation packages and associated benefits (including vacation ownership) to customers in Asia.
We may also expand our footprint in these and other international markets by pursuing acquisitions, similar to those we have completed recently, where we would acquire resort businesses consisting of management contracts, unsold VOI inventory and an existing membership base. If we expand into new international markets, we will have only limited experience in marketing and selling our products and services in those markets. Expansion into new and developing international markets is challenging, requires significant management attention and financial resources and may require us to attract, retain and manage local offices or personnel in such markets. It also requires us to tailor our services and marketing to local markets and adapt to local cultures, languages, regulations and standards. To the extent we are unable to adapt, or to the extent that we are unable to find suitable acquisition targets or potential affiliates in such markets or to the extent that any such acquisition or existing or future relationships with affiliates in such markets are not as beneficial to us as we expect, our expansion may not be successful. In some of these markets, including China, the concept of vacation ownership is relatively novel. As a result, in these markets there is limited infrastructure and government support for the vacation ownership industry and the industry may lack sufficient mechanisms for consumer protection. There is also currently not a large supply of vacation ownership products and resorts in those markets, which may limit opportunities and increase competition for those limited opportunities.
In addition, many countries in Asia and Latin America are emerging markets and are subject to greater political, economic, legal and social risks than more developed markets, including risks relating to:
political and governmental instability, including domestic political conflicts and inability to maintain consensus;

economic instability, including weak banking systems, inflation and currency risk, lack of capital, and changing or inconsistent economic policy;

weaknesses in legal systems, including inconsistent or uncertain national and local regimes, unavailability of judicial or administrative guidance and inexperience;

tax uncertainty, including tax law changes, limited tax guidance and difficulty determining tax liability or planning tax-efficient structures;

the lack of reliable official government statistics or reports; and

organized crime, money laundering and other crime.
There are also risks related to entering into joint ventures or strategic alliances with local or regional operators, including the joint venture with respect to operations in Asia noted above, such as the possibility that these operators might become bankrupt or fail to otherwise meet their obligations to us. We may not have, and specifically as a minority investor in the venture with respect to operations in Asia, we do not have, control over the joint venture's business or the decisions of the venture, and the other parties to the joint venture may have economic or other business interests or goals that are inconsistent with our business interests or goals and may be in a position to take actions contrary to our policies or objectives. Disputes

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between us and our partners may result in litigation or arbitration that would increase our expenses and prevent our officers and directors from focusing their time and effort on our business. In addition, we may, in some circumstances, be liable for the actions of our partners. Furthermore, if we do enter into joint ventures or other affiliations with local or regional operators and a significant number of such operators fail to maintain their properties or provide services in a manner consistent with our standards of quality, we may be subject to customer complaints and our reputation and brand could be damaged. To the extent we expand into new international markets, our exposure to the risks described above in “Our international operations are subject to risks not generally applicable to our domestic operations” will also increase.
Our industry is highly competitive and we may not be able to compete effectively.
The vacation ownership industry is highly competitive. We compete against not only vacation ownership companies, but also vacation ownership divisions of other hospitality companies, including various high profile and well-established operators, some of which have substantially greater liquidity and financial resources than we do. Some of these operators also have substantially greater experience and familiarity with emerging international markets, such as Latin America and Asia, in which we intend to explore or may continue to explore, opportunities. Many of the world's most recognized lodging, hospitality and entertainment companies develop and sell VOIs in resort properties. Our competitors include Bluegreen Corporation, Hilton Hotels Corporation, Marriott Vacations Worldwide Corporation, Starwood Hotels and Resorts Worldwide, Inc. and Wyndham Worldwide Corporation. We also compete with numerous other smaller owners and operators of vacation ownership resorts, as well as alternative lodging companies, such as HomeAway and Airbnb, which operate websites that market available furnished, privately-owned residential properties in locations throughout the world, including homes and condominiums, that can be rented on a nightly, weekly or monthly basis. Additionally, due to the recent economic climate, many competitors have had difficulty maintaining their highly-leveraged, development-focused business models and have begun to increase their focus on sales of VOIs and provision of management services. Furthermore, a number of our competitors, including companies with well-known brand names in the hospitality industry, have adopted strategies and product offerings comparable to ours, such as offering points-based VOI systems, thereby reducing our competitive advantage. Our competitors could also seek to compete against us based on the pricing terms of our current hospitality management contracts or in our efforts to expand our fee based income streams by pursuing new management contracts for resorts that are not currently part of our network. We may not be able to compete successfully for customers, and increased competition could result in price reductions and reduced margins, as well as adversely affect our efforts to maintain and increase our market share.
Our existing indebtedness or indebtedness that we may incur in the future could adversely affect us, and the terms of our debt covenants could limit how we conduct our business and our ability to raise additional funds.
As of December 31, 2014, we had $442.8 million in principal amount outstanding under the Senior Credit Facility, $509.4 million of non-recourse indebtedness in securitization notes and borrowings of our subsidiaries and $4.6 million of other recourse indebtedness, for total principal indebtedness of $956.8 million (excluding original issue discounts). See "Item 7. Management's Discussion and Analysis of Financial Condition and Results of OperationsLiquidity and Capital Resources for additional information. Our ability to maintain a level of cash flow from operating activities to make scheduled payments, including excess cash flow payments as required under our Senior Credit Facility, or to refinance our debt obligations depends on our future financial and operating performance, which is subject to prevailing economic and competitive conditions and to various financial, business, regulatory and other factors, some of which are beyond our control. If we are unable to fund our debt service obligations, we may be forced to reduce or delay capital expenditures or sell assets, seek additional capital or seek to restructure or refinance our indebtedness. Further, our indebtedness may impair our ability to obtain additional financing for working capital, capital expenditures, debt service requirements, restructuring, acquisitions or general corporate purposes, or such financing may not be available on terms favorable to us. We may also incur substantial additional indebtedness in the future. If new debt or other liabilities are added to our current debt levels, the related risks that we and our subsidiaries now face, as described above, could intensify.

In addition, the Senior Credit Facility and the agreements governing other debt obligations contain, and the agreements that govern our future indebtedness may contain, covenants that restrict our ability and the ability of our subsidiaries to:
incur additional indebtedness or issue certain preferred shares;
create liens on our assets;
pay dividends or make other equity distributions;
purchase or redeem equity interests or subordinated debt;
make certain investments;

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sell assets;
consolidate, merge, sell or otherwise dispose of all or substantially all of our assets; and
engage in transactions with affiliates.
As a result of these covenants, we could be limited in the manner in which we conduct our business, and we may be unable to engage in favorable business activities or finance future operations or capital needs.
Our business plan historically has depended on our ability to sell, securitize or borrow against the consumer loans that we generate, and our liquidity, financial condition and results of operations would be adversely impacted if we are unable to do so in the future.
We generally offer financing of up to 90% of the purchase price to qualified customers who purchase VOIs through our U.S., Mexican and St. Maarten sales centers, and a significant portion of customers choose to take advantage of this opportunity. For example, from January 1, 2012 through December 31, 2014, we financed approximately 75.7% of the total amount of our VOI sales. Our ability to borrow against or sell our consumer loans has been an important element of our continued liquidity, and our inability to do so in the future could have a material adverse effect on our liquidity and cash flow. Furthermore, our ability to generate sales of VOIs to customers who require or desire financing may be impaired to the extent we are unable to borrow against such loans on acceptable terms.
In the past, we have sold or securitized a substantial portion of the consumer loans we originated from our customers. If we are unable to continue to participate in securitization transactions or generate liquidity and create capacity on our Funding Facilities, on acceptable terms, our liquidity and cash flows will be materially and adversely affected. Moreover, if we cannot offer financing to our customers who purchase VOIs through our U.S., Mexican and St. Maarten sales centers, our sales will be adversely affected.
Additionally, we have historically relied on our Funding Facilities to provide working capital for our operations. The Funding Facilities are asset-backed commercial finance facilities either secured by, or funded through the sale of, our consumer loans. The initial maturities of our consumer loans are typically 10 years, as compared to the one-to-two-year term of a typical conduit facility, which provides us with greater liquidity. Our conduit facility originally entered into on November 3, 2008 (as amended and extended, including most recently in February 2015, the “Conduit Facility”) that expires on April 10, 2017 and is renewable upon maturity for 364-day terms at the election of the lenders. Our loan sale facility with Quorum Federal Credit Union (“Quorum”) that became effective on April 30, 2010 (as amended and restated, the “Quorum Facility”) has a funding term ending on December 31, 2015, which may be extended by Quorum for additional one-year periods. If we are unable to extend or refinance our Funding Facilities by securitizing our consumer loan receivables or entering into new Funding Facilities, our ability to access sufficient working capital to fund our operations may be materially adversely affected and we may be required to curtail our sales, marketing and consumer finance operations. See "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources" for additional information.
To the extent that our Conduit Facility, Quorum Facility, Senior Credit Facility and operating cash flow are not sufficient to meet our working capital requirements, our ability to sustain our existing operations will be impaired.
We may be unable to raise additional capital we need to grow our business.
We may need to raise additional capital to expand our operations and pursue our growth strategies, including potential acquisitions of complementary businesses, and to respond to competitive pressures or unanticipated working capital requirements. Prior to the IPO, we relied upon affiliates of certain of our major equity holders to provide debt financing for strategic acquisitions. However, these entities may not provide such financing in the future, and we may not otherwise be able to obtain additional debt or equity financing on favorable terms, if at all, which could impair our growth and adversely affect our existing operations. If we raise additional equity financing, our stockholders may experience significant dilution of their ownership interests, and the per share value of our common stock could decline.
Our credit underwriting standards may prove to be inadequate, and we could incur substantial losses if the customers we finance default on their obligations. In addition, we rely on certain third-party lenders to provide financing to purchasers of our VOIs in Europe, and the loss of these customer financing sources could harm our business.
We generally offer financing of up to 90% of the purchase price to qualified purchasers of VOIs sold through our U.S., Mexican and St. Maarten sales centers. There is no assurance that the credit underwriting system we utilize as part of our domestic consumer finance activities will result in acceptable default rates or otherwise ensure the continued performance of our consumer loan portfolio. The default rate on our consumer loan portfolio was 6.3% (as a percentage of our outstanding

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originated portfolios) for 2014, and ranged from 5.7% to 8.6% on an annual basis from 2009 through 2014. As of December 31, 2014, approximately 5.3% (based on loan balance) of our VOI consumer loans that we held, or which third parties held under sales transactions, and that were not in default (which we define as having occurred upon the earlier of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer’s account becoming over 180 days delinquent) were more than 30 days past due. Although in many cases we may have personal recourse against a buyer for the unpaid purchase price, certain states have laws that limit our ability to recover personal judgments against customers who have defaulted on their loans. Even where permitted, attempting to recover a personal judgment may not be advisable due to the associated legal costs and the potential adverse publicity. Historically, we have generally not pursued personal recourse against our customers, even when available. If we are unable to collect the defaulted amount due, we traditionally have foreclosed on the customer's VOI or terminated the underlying contract and remarketed the recovered VOI. Irrespective of our remedy in the event of a default, we cannot recover the often significant marketing, selling and administrative costs associated with the original sale, and we will have to incur a portion of such costs again to resell the VOI. See “The resale market for VOIs could adversely affect our business” for additional risks related to the resale of VOIs.
Currently, portions of our consumer loan portfolio are concentrated in certain geographic regions within the U.S. As of December 31, 2014, our loans to California, Arizona and Florida residents constituted 32.4%, 8.6% and 5.7% of our consumer loan portfolio, respectively. No other state or foreign country concentration accounted for in excess of 5.0% of our consumer loan portfolio. Some of these states have been particularly negatively impacted during the economic downturn in recent years, for example, the real estate market in Florida continues to experience one of the highest rates of foreclosure filings in the U.S., and unemployment rates in California remain high as compared to the U.S. generally. Any deterioration of the economic condition and financial well-being of the regions in which we have significant loan concentration could adversely affect our consumer loan portfolio.
We could incur material losses if there is a significant increase in the delinquency rate applicable to our portfolio of consumer loans. An increased level of delinquencies could result from changes in economic or market conditions, increases in interest rates, adverse employment conditions and other factors beyond our control. Increased delinquencies could also result from our inability to evaluate accurately the credit worthiness of the customers to whom we extend financing or our inability to maintain the hospitality level that our customers have come to expect. If default rates for our borrowers were to increase, we may be required to increase our provision for loan losses. In addition, increased delinquency rates may cause buyers of, or lenders whose loans are secured by, our consumer loans to reduce the amount of availability under our Funding Facilities, or to increase the interest costs associated with such facilities. In such an event, our cost of financing would increase, and we may not be able to secure financing on terms acceptable to us, if at all.
Under the terms of our securitization facilities, we may be required, under certain circumstances, to repurchase or replace loans if we breach any of the representations and warranties we made at the time we sold the receivables. Moreover, under the terms of our securitization facilities, in the event of defaults by customers in excess of stated thresholds, we may be required to pay substantially all of our cash flow from our retained interest in the underlying receivable portfolios sold to the parties who purchased the receivables from us.
Finally, we rely on certain third-party lenders to provide consumer financing for sales of our VOIs in Europe. If these lenders discontinue providing such financing, or materially change the terms of such financing, we would be required to find an alternative means of financing for our customers in Europe. If we failed to find another lender, our VOI sales in Europe may decline.
Changes in interest rates may increase our borrowing costs and otherwise adversely affect our business.
We rely on the securitization markets to provide liquidity for our consumer finance operations. Increases in interest rates, changes in the financial markets and other factors could increase the costs of our securitization financings, prevent us from accessing the securitization markets and otherwise reduce our ability to obtain the funds required for our consumer financing operations. To the extent interest rates increase and to the extent legally permitted, we may be required to increase the rates we charge our customers to finance their purchases of VOIs. Our business and results of operations are dependent on the ability of our customers to finance their purchase of VOIs, and in the U.S. we believe we are currently the only generally available lending source to directly finance the sales of our VOIs. Limitations on our ability to provide financing to our customers at acceptable rates or increases in the cost of such financing could reduce our sales of VOIs.
Changes in the U.S. tax and other laws and regulations may adversely affect our business.
The U.S. government may revise tax laws, regulations or official interpretations in ways that could have a significant adverse effect on our business, including modifications that could reduce the profits that we can effectively realize from our international operations, or that could require costly changes to those operations, or the way in which they are structured. For example, the effective tax rates for most U.S. companies reflect the fact that income earned and reinvested outside the U.S. is

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generally taxed at local rates, which are often much lower than U.S. tax rates. If changes in tax laws, regulations or interpretations significantly increase the tax rates on non-U.S income, our effective tax rate could increase and our profits could be reduced. If such increases resulted from our status as a U.S. company, those changes could place us at a disadvantage to our non-U.S. competitors if those competitors remain subject to lower local tax rates.
Fluctuations in foreign currency exchange rates may affect our reported results of operations.
In addition to our operations in the U.S., we conduct operations in international markets from which we receive, at least in part, revenues in foreign currencies. For example, we receive Euros and British Pound Sterling in connection with our European managed resorts and European VOI sales and Mexican Pesos in connection with our operations in Mexico. Because our financial results are reported in U.S. dollars, fluctuations in the value of the Euro and British Pound Sterling against the U.S. dollar have had and will continue to have an effect, which may be significant, on our reported financial results. Exchange rates have been volatile in recent years, due in part to the recent European debt crisis and European central banks taking actions to support their financial system and such volatility may persist due to economic and political circumstances in individual Euro zone countries. A decline in the value of any of the foreign currencies in which we receive revenues, including the Euro, British Pound Sterling or Mexican Peso, against the U.S. dollar will tend to reduce our reported revenues and expenses, while an increase in the value of any such foreign currencies against the U.S. dollar will tend to increase our reported revenues and expenses. Variations in exchange rates can significantly affect the comparability of our financial results between financial periods.
We are also exploring international expansion opportunities in markets such as Asia and Latin America, including pursuing acquisitions in those geographic areas, or seeking out co-branding opportunities, joint ventures or other strategic alliances with local or regional operators in those markets. Any such international expansion would result in increased foreign exchange risk, as described above, as the revenue received from such expansion would primarily be in non-U.S. currency.
We are subject to extensive regulation relating to the marketing and sale of vacation interests and the servicing and collection of customer loans.
As discussed above, our marketing and sale of VOIs and our other operations are subject to extensive regulation by the federal government and state timeshare laws and, in some cases, by the foreign jurisdictions where our VOIs are located, marketed and sold. For a list of certain U.S. federal legislation that is or may be applicable to the sale, marketing and financing of our VOIs, see "Item 1. Business -- Governmental Regulation." In addition, the majority of states and jurisdictions where the resorts in our network are located extensively regulate numerous aspects of our industry, and many other states and certain foreign jurisdictions have adopted similar legislation and regulations affecting the marketing and sale of VOIs to persons located in those jurisdictions. Furthermore, most states have other laws not specific to our industry that apply to our activities, and all of the countries in which we operate have consumer protection and other laws that regulate our activities in those countries.
As discussed above, a number of U.S. federal, state and local laws, including the Fair Housing Amendments Act of 1988 and the Americans with Disabilities Act, impose requirements and create certain risks related to access to and use by disabled persons of a variety of public accommodations and facilities. See "We are subject to certain risks associated with our management of resort properties."
A determination that specific provisions or operations of the Diamond Collections do not comply with relevant timeshare acts or applicable law may have a material adverse effect on us, the trustees of the Diamond Collections, the Collection Associations or the related consumer loans. Such noncompliance could also adversely affect the operation of the Diamond Collections or the sale of points within the existing format of the Diamond Collections, which would likely increase costs of operations or the risk of losses resulting from defaulted consumer loans.
Moreover, from time to time potential buyers of VOIs assert claims with applicable regulatory agencies against our vacation interest salespersons for unlawful sales practices. These claims could have adverse implications for us that could result in negative public relations, potential litigation and regulatory sanctions.
We currently sell VOIs in the U.S. solely through our employees, and in Europe, we currently sell VOIs through employees and third-party sales agents. In the event the federal, state or local taxing authorities in the U.S. or in foreign jurisdictions were to successfully classify such independent contractors or sales agents as our employees, rather than as independent contractors, we could be liable for back payroll taxes, termination indemnities and potential claims related to employee benefits, as required by local law. See "Item 1. Business--Governmental Regulation."
We are also subject to the laws and regulations of Mexico with respect to our operations of resorts located in Mexico. As discussed above, for purposes of ownership of land in Mexico foreign parties may acquire property located near Mexico's beaches and borders if they (i) agree not to invoke the protection of their governments in matters relating thereto and (ii) take

52

                                            

title through a Mexican trust or subsidiary. Noncompliance with such agreement by a foreign party, however, would result in forfeiture of the property to the country of Mexico. See "Item 1. Business--Governmental Regulation."
Depending on the provisions of applicable law and the specific facts and circumstances involved, violations of these laws, policies or principles may limit our ability to collect all or part of the principal or interest due on our consumer loans, may entitle certain customers to refund of amounts previously paid and could subject us to penalties, damages and administrative sanctions, and may also impair our ability to commence cancellation and forfeiture proceedings on our VOIs.
We are a party to certain litigation matters and are subject to additional litigation risk.
From time to time, we or our subsidiaries are subject to certain legal proceedings and claims in the ordinary course of business, including claims or proceedings relating to our VOI sales, consumer finance business and hospitality and management services operations. See "Item 3. Legal Proceedings." Any adverse outcome in any litigation involving us or any of our affiliates could negatively impact our business, reputation and financial condition.
Failure to maintain the security of personally identifiable information could adversely affect us.
In connection with our business, we collect and retain significant volumes of personally identifiable information, including credit card and social security numbers of our customers and other personally identifiable information of our customers and employees. The continued occurrence of high-profile data breaches provides evidence of the serious threats to information security. Our customers and employees expect that we will adequately protect their personal information, and the regulatory environment surrounding information security and privacy is increasingly demanding, both in the U.S. and other jurisdictions in which we operate. Protecting against security breaches, including cyber-security attacks, is an increasing challenge, and penetrated or compromised data systems or the intentional, inadvertent or negligent release or disclosure of data could result in theft, loss, fraudulent or unlawful use of customer, employee or company data. It is possible that our security controls over personally identifiable information, our training of employees on data security and other practices we follow may not prevent the improper disclosure of personally identifiable information that we store and manage. A significant theft, loss or fraudulent use of customer or employee information could adversely impact our reputation and could result in significant costs, fines and litigation.
Our reputation and financial condition may be harmed by system failures and computer viruses.
We maintain a proprietary hospitality management reservation and sales system. The performance and reliability of this system and our technology is critical to our reputation and ability to attract, retain and service our customers. Any system error or failure may significantly delay response times or even cause our system to fail, resulting in the unavailability of our services. Any disruption in our ability to provide the use of our reservation system to the purchasers of our VOIs, including as a result of software or hardware issues related to the reservation system, could result in customer dissatisfaction and harm our reputation and business. In addition, a significant portion of our reservations are made through the online reservation system that we operate on behalf of the Diamond Collections and the Clubs as opposed to over the phone, and our costs are significantly lower in connection with bookings through the online reservation system. As a result, if our online reservation system is unavailable for any reason, our costs will increase and the resale value and the marketability of our VOIs may decline, and our members may choose to withhold payments or default on their VOI loans. Our system and operations are vulnerable to interruption or malfunction due to certain events beyond our control, including natural disasters, such as earthquakes, fire and flood, power loss, telecommunication failures, data and other security breaches, break-ins, sabotage, computer viruses, intentional acts of vandalism and similar events. Any interruption, delay or system failure could result in financial losses, customer claims and litigation and damage to our reputation.
Our intellectual property rights are valuable, and our failure to protect those rights could adversely affect our business.
Our intellectual property rights, including existing and future trademarks, trade secrets and copyrights, are and will continue to be valuable and important assets of our business. We believe that our proprietary technology, as well as our other technologies and business practices, are competitive advantages and that any duplication by competitors would harm our business. The measures we have taken to protect our intellectual property may not be sufficient or effective. Additionally, intellectual property laws and contractual restrictions may not prevent misappropriation of our intellectual property or deter others from developing similar technologies. Finally, even if we are able to successfully protect our intellectual property, others may develop technologies that are similar or superior to our technology.
We are required to make a number of significant judgments in applying our accounting policies, and our use of different estimates and assumptions in the application of these policies could result in material changes to our reported financial

53

                                            

condition and results of operations. In addition, changes in accounting standards or their interpretation could significantly impact our reported results of operations.
Our accounting policies are critical to the manner in which we present our results of operations and financial condition. Many of these policies, including with respect to the recognition of revenue and determination of vacation interest cost of sales under Accounting Standards Codification (“ASC”) 978, “Real Estate-Time-Sharing Activities" ("ASC 978") and Accounting Standard Update No. 2014-09, Revenue from Contracts with Customers ("ASU 2014-09") that was issued in May 2014, are highly complex and involve many subjective assumptions, estimates and judgments. See "Item 7. Management's Discussion and Analysis of Financial Condition and Results of OperationsCritical Accounting Policies and Use of Estimates" and "Item7. Management's Discussion and Analysis of Financial Condition and Results of Operations—New Accounting Pronouncements" for further detail. We are required to review these estimates regularly and revise them when necessary. Our actual results of operations vary from period to period based on revisions to these estimates. In addition, the regulatory bodies that establish accounting and reporting standards, including the SEC, the Financial Accounting Standards Board and the American Institute of CPAs, periodically revise or issue new financial accounting and reporting standards that govern the preparation of our consolidated financial statements. Changes to these standards or their interpretation could significantly impact our reported results in future periods.
Our directors and executive officers may have interests that could conflict with those of our stockholders.
There are relationships and transactions between our company and entities associated with our executive officers and directors. These relationships and transactions, and the financial interests of our executive officers and directors in the entities party to these relationships and transactions, may create, or may create the appearance of, conflicts of interest, when these executive officers and directors are faced with decisions involving those other entities. See "Note 6— Transactions with Related Parties" of our consolidated financial statements included elsewhere in this annual report for further detail on these relationships and transactions.
Our strategic transactions may not be successful and may divert our management's attention and consume significant resources.
We intend to continue our strategy of selectively pursuing complementary strategic transactions. We may also purchase management contracts, including from resort operators facing financial distress, and purchase VOI inventory at resorts that we do not manage, with the goal of acquiring sufficient VOI ownership at such a resort to become the manager of that resort. The successful execution of this strategy will depend on our ability to identify opportunities for potential acquisitions that fit within our capital-light business model, enter into the agreements necessary to take advantage of these potential opportunities and obtain any necessary financing. We may not be able to do so successfully. In addition, our management may be required to devote substantial time and resources to pursue these opportunities, which may impact their ability to manage our operations effectively.
Acquisitions involve numerous additional risks, including: (i) difficulty in integrating the operations and personnel of an acquired business; (ii) potential disruption of our ongoing business and the distraction of management from our day-to-day operations; (iii) difficulty entering markets in which we have limited or no prior experience and in which competitors have a stronger market position; (iv) difficulty maintaining the quality of services that we have historically provided across new acquisitions; (v) potential legal and financial responsibility for liabilities of acquired businesses; (vi) overpayment for the acquired company or assets; (vii) increased expenses associated with completing an acquisition and amortizing any acquired intangible assets and (viii) challenges in implementing uniform standards, controls, procedures and policies throughout an acquired business.
Most of our acquisitions have focused on acquiring management contracts and related businesses of operators in financial distress or in bankruptcy at the time of such acquisition. If we continue to pursue similar acquisitions, we will be subject to additional risks, including risks and uncertainties associated with bankruptcy proceedings, the risk that such properties will be in disrepair and require significant investment in order to bring them up to our quality standards, potential exposure to adverse developments in the receivable portfolios that we acquire or agree to manage and limitations on our ability to finance such transactions. Furthermore, the number and quality of opportunities to acquire management contracts and related businesses of operators in financial distress or in bankruptcy may be more limited than they had been in the past. We cannot assure you that our growth strategy will be successful, and our failure to manage and successfully integrate acquired businesses could harm our business.
We also intend to expand our business-to-business services provided to resorts in our affiliated resort networks. We cannot assure you that our attempts to expand business-to-business services will be successful, and our failure to expand such services could harm our business and our relationships with those affiliated resorts.

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Risks Related to the Ownership of our Common Stock

The concentration of our capital stock ownership with members of management and our Board of Directors and related entities, together with the Director Designation Agreement and the Stockholders Agreement, will limit stockholders' ability to influence corporate matters, including the ability to influence the outcome of director elections and other matters requiring stockholder approval.

Of the outstanding shares of common stock, members of management and our Board of Directors and related entities, together hold approximately 31.2% of our outstanding common stock. In particular, entities controlled by Stephen J. Cloobeck, our founder and Chairman, hold approximately 22.7% of our outstanding common stock, entities controlled by Lowell D. Kraff, our Vice Chairman, hold approximately 2.5% of our outstanding common stock, and entities controlled by David F. Palmer, our President, Chief Executive Officer and a member of our Board of Directors, hold approximately 5.2% of our outstanding common stock. In addition, certain members of management and our Board of Directors and other stockholders, which collectively hold approximately 46.1% of our outstanding common stock, are parties to a Stockholders’ Agreement (the “Stockholders Agreement”) with us, pursuant to which such parties have agreed, subject to the terms of the Stockholders Agreement, in any election of members of our Board of Directors, to vote their shares of our common stock in favor of our Chief Executive Officer, and individuals designated by DRP Holdco, LLC, one of our significant investors (the "Guggenheim Investor"), as well as an entity controlled by our founder and Chairman, pursuant to a director designation agreement (the “Director Designation Agreement”) among us and certain stockholders party to the Stockholders Agreement.

As a result of their collective ownership of a substantial amount of our outstanding capital stock, members of management and our Board of Directors, including Messrs. Cloobeck, Kraff and Palmer, and related entities have significant influence over matters requiring stockholder approval, including amendment of our certificate of incorporation, approval of significant corporate transactions and the election of our Board of Directors. This influence could have the effect of delaying or preventing a change of control of our company or changes in management and will make the approval of certain transactions practically impossible without the support of such individuals and entities.

We incur significant costs and demands upon management and accounting and finance resources as a result of complying with the laws and regulations affecting public companies; if we fail to maintain proper and effective internal controls, our ability to produce accurate and timely financial statements could be impaired, which could harm our operating results, our ability to operate our business and our reputation.
As a SEC reporting company, we are required to, among other things, maintain a system of effective internal control over financial reporting, which requires annual management and, now that we no longer qualify as an "emerging growth company," as defined in the JOBS Act, independent registered public accounting firm assessments of the effectiveness of our internal controls. Ensuring that we have adequate internal financial and accounting controls and procedures in place so that we can produce accurate financial statements on a timely basis is a costly and time-consuming effort that needs to be re-evaluated frequently. Over the past few years, we have dedicated a significant amount of time and resources to implement our internal financial and accounting controls and procedures, and have had to retain additional finance and accounting personnel with the skill sets that we need as a SEC reporting company. Substantial work may continue to be required to further implement, document, assess, test and remediate our system of internal controls. We may also need to retain additional finance and accounting personnel in the future.
If our internal controls over financial reporting are not effective, if we are not able to issue our financial statements in a timely manner or if we are not able to obtain the required audit or review of our financial statements by our independent registered public accounting firm in a timely manner, we will not be able to comply with the periodic reporting requirements of the SEC and the listing requirements of the NYSE. If these events occur, our common stock listing on the NYSE could be suspended or terminated and our stock price could materially suffer. In addition, we or members of our management could be subject to investigation and sanction by the SEC and other regulatory authorities and to stockholder lawsuits, which could impose significant additional costs on us and divert management attention.
Provisions in our amended and restated certificate of incorporation and under Delaware law may prevent or frustrate attempts by our stockholders to change our management and hinder efforts to acquire a controlling interest in us.
Provisions of our amended and restated certificate of incorporation and amended and restated bylaws may discourage, delay or prevent a merger, acquisition or other change in control that stockholders may consider favorable, including transactions in which stockholders might otherwise receive a premium for their shares. These provisions may also prevent or frustrate attempts by our stockholders to replace or remove our management. These include provisions that:
• classify our Board of Directors;

55

                                            

• limit stockholders’ ability to remove directors;
• include advance notice requirements for stockholder proposals and nominations; and
• prohibit stockholders from acting by written consent or calling special meetings.
Furthermore, the affirmative vote of the holders of at least two-thirds of our shares of capital stock entitled to vote is necessary to amend or repeal the above provisions of our amended and restated certificate of incorporation. In addition, absent approval of our Board of Directors, our amended and restated bylaws may only be amended or repealed by the affirmative vote of the holders of at least two-thirds of our shares of capital stock entitled to vote.
Our amended and restated certificate of incorporation designates the Court of Chancery of the State of Delaware as the sole and exclusive forum for some litigation that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us.
Our amended and restated certificate of incorporation provides that, unless we consent in writing to the selection of an alternate forum, the Court of Chancery of the State of Delaware will be the sole and exclusive forum for (i) any derivative action or proceeding brought on our behalf; (ii) any action asserting a claim of breach of fiduciary duty owed by any director or officer to us or our stockholders or creditors; (iii) any action asserting a claim against us or any director or officer pursuant to the Delaware General Corporation Law, our amended and restated certificate of incorporation or our amended and restated bylaws or (iv) any action asserting a claim against us or any director or officer governed by the internal affairs doctrine. Any person or entity purchasing or otherwise acquiring any interest in shares of our capital stock shall be deemed to have notice of and to have consented to the provisions described above. This forum selection provision may limit our stockholders’ ability to obtain a judicial forum that they find favorable for disputes with us or our directors, officers, employees or other stockholders.

Our stock price may be volatile or may decline regardless of our operating performance.

The market price for our common stock may be highly volatile. In addition, the market price of our common stock may fluctuate significantly in response to a number of factors, most of which we cannot control, including:

variations in our financial results or those of companies that are perceived to be similar to us;

actions by us or our competitors, such as sales initiatives, acquisitions or restructurings;

changes in our earnings estimates or expectations as to our future financial performance, as well as financial estimates by securities analysts and investors, and our ability to meet or exceed those estimates or expectations;

additions or departures of key management personnel;

legal proceedings involving our company, our industry, or both;

changes in our capitalization, including future issuances of our common stock or the incurrence of additional indebtedness;

changes in market valuations of companies similar to ours;

the prospects of the industry in which we operate;

actions by institutional and other stockholders;

speculation or reports by the press or investment community with respect to us or our industry in general;

general economic, market and political conditions; and

other risks, uncertainties and factors described in this annual report.

The stock markets in general have often experienced volatility that has sometimes been unrelated or disproportionate to the operating performance of particular companies. These broad market fluctuations may cause the trading price of our common stock to decline. In the past, following periods of volatility in the market price of a company’s securities, securities class-action litigation has often been brought against that company. We may become involved in this type of litigation in the future.

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Litigation of this type may be expensive to defend and may divert our management's attention and resources from the operation of our business.

Future sales of common stock, or the perception in the public markets that these sales may occur, may depress our stock price.

The market price of our common stock could decline significantly as a result of sales of a large number of shares of our common stock in the market. If our stockholders sell substantial amounts of our common stock in the public market, or if the public perceives that such sales could occur, there could be an adverse impact on the market price of our common stock, even if there is no relationship between such sales and the performance of our business. These sales, or the possibility that these sales may occur, also might make it more difficult for us to sell equity securities in the future at a time and at a price that we deem appropriate.
Also in the future, we may issue shares of our common stock in connection with investments or acquisitions. The number of shares of our common stock issued in connection with an investment or acquisition could be material.

If securities or industry analysts do not publish research or publish unfavorable research about our business, our stock price and trading volume could decline.

The trading market for our common stock will be influenced by the research and reports that industry or securities analysts publish about us or our business. If one or more of these analysts ceases coverage of our company or fails to publish reports on us regularly, we could lose visibility in the financial markets, which in turn could cause the stock price of our common stock or trading volume to decline. Moreover, if our operating results do not meet the expectations of the investor community, one or more of the analysts who cover our company may change their recommendations regarding our
company and our stock price could decline.

ITEM 1B.     UNRESOLVED STAFF COMMENTS

None.

ITEM 2.    PROPERTIES
Except for unsold VOI inventory, we generally do not have any ownership interest in the resorts in our network other than the ownership of various common areas and amenities at certain resorts and a small number of units in European resorts. We believe our properties are in generally good physical condition with the need for only routine repairs and maintenance and periodic capital improvements. In addition, we lease our global corporate headquarters, located in Las Vegas, Nevada, which consists of approximately 133,000 square feet of space. We also lease our European headquarters, located in Lancaster, United Kingdom, and lease 11 sales and marketing and administrative offices, both domestically and internationally.
We also own certain real estate, the majority of which is held for sale or future development, including 2.1 acres of vacant land located on the Costa del Sol, Spain, 2.8 acres of vacant land located in Scottsdale, Arizona, 19.4 acres of vacant land located in Orlando, Florida and 1.8 acres of land located in Kona, Hawaii.

ITEM 3.     LEGAL PROCEEDINGS
From time to time, we or our subsidiaries are subject to certain legal proceedings and claims in the ordinary course of business.
FLRX Litigation
FLRX Inc. ("FLRX") was a defendant in a lawsuit originally filed in July 2003, alleging the breach of certain contractual terms relating to the obligations under a stock purchase agreement for the acquisition of FLRX in 1998, as well as certain violations under applicable consumer protection acts.
In January 2010, following a jury trial, a Washington state court entered a judgment against FLRX, awarding plaintiffs damages of $30.0 million plus post-judgment interest at a rate of 12% per annum and attorney’s fees of approximately $1.5 million plus accrued interest, and ordered specific performance of certain ongoing contractual obligations pursuant to the breach of contract claim (the "FLRX Judgment"). FLRX's appeal and petition for review of the verdict were denied.
In April 2012, the plaintiffs in the FLRX case filed a lawsuit against DRP and DRC (the "Alter Ego Suit"). The complaint, which alleged two claims for alter ego and fraudulent conveyance, sought to hold DRP and DRC liable for the judgment entered against FLRX. DRP was subsequently dismissed as a defendant.

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On November 15, 2013, the parties to the Alter Ego Suit executed a settlement agreement which provided for (i) the dismissal of the Alter Ego Suit, with prejudice; (ii) the payment by DRC of $5.0 million in cash to the plaintiffs; (iii) the transfer of shares of a subsidiary of DRC, the only assets of which were, at the time of transfer, majority interests in two undeveloped real estate parcels in Mexico with a carrying value of $5.3 million and an appraised value of $6.7 million and (iv) the release of DRC and all of its affiliates (other than FLRX) from any liability in connection with the FLRX Judgment or matters relating to that judgment. Such actions were completed in December 2013 and January 2014. As a result of the settlement, we recorded a pre-tax charge to earnings of $10.5 million during the fourth quarter of 2013. The Alter Ego case was dismissed by the United States District Court for the Western District of Washington on June 24, 2014.
The settlement did not impact FLRX's liability under the FLRX Judgment. Since FLRX currently conducts no operations and has no material assets, and since none of DRII or any of its subsidiaries has any obligation to provide any funding to FLRX, we believe that we will not have any material liability if or when the case against FLRX is ultimately resolved. It is possible that FLRX may at some point determine to file for protection under the Federal Bankruptcy Code.
St. Maarten Litigation
In December 2004 and January 2005, two separate cases were filed in the Joint Court of Justice of the Netherlands Antilles against AKGI St. Maarten NV or AKGI, one of our subsidiaries, challenging AKGI's title to seven whole ownership units at the Royal Palm Resort, and alleging the breach of certain agreements that existed prior to AKGI's acquisition of the resort. AKGI purchased the resort at auction in 1995. Each claimant alleges that, between 1989 and 1991, he purchased certain units from the prior owner of Royal Palm Resort, and that he holds in perpetuity, legal title to, or a leasehold interest in, these respective units and is entitled to a refund of the purchase price and an annual 12% return on the purchase price (which totaled $1.2 million in one case and $1.3 million in the other case). Due to the nature of the AKGI purchase and the underlying St. Maarten laws, we believe that the obligations to the claimants would only be enforceable if the agreement between the claimant and AKGI's predecessor was either a timeshare agreement or a lease agreement. AKGI has answered that the claimants' agreements were, in fact, investment contracts, and are therefore not enforceable under St. Maarten law. In February 2011, the case that was pending in the highest and final court of appeal was dismissed as to all claims, with our having no obligations, financial or otherwise, to claimant. The other case that was pending in the intermediate court of appeal was decided in favor of AKGI on September 29, 2014. No appeal was filed by the claimant of that case, which is now closed as well. 

ITEM 4.    MINE SAFETY DISCLOSURES

Not applicable.

PART II

ITEM 5.    MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS
AND ISSUER PURCHASES OF EQUITY SECURITIES.

Market Price of Common Stock

Our common stock is listed on the New York Stock Exchange (“NYSE”) under the symbol “DRII.” As of February 20, 2015, there were 53 holders of record of our common stock.

The following table sets forth the quarterly high and low sales prices per share of our common stock as reported by the NYSE since the inception of the trading of our common stock in July 2013 in connection with the IPO.
 
 
Stock Price
Fiscal Year Ended December 31, 2014
 
High
 
Low
First Quarter of 2014
 
$
20.69

 
$
16.51

Second Quarter of 2014
 
$
23.83

 
$
16.89

Third Quarter of 2014
 
$
26.33

 
$
21.82

Fourth Quarter of 2014
 
$
28.50

 
$
19.59

 
 
 
 
 
Fiscal Year Ended December 31, 2013
 
High
 
Low
Third Quarter of 2013 (beginning July 19, 2013)
 
$
19.42

 
$
14.18

Fourth Quarter of 2013
 
$
19.25

 
$
16.45



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Dividend Policy

We have never declared or paid any cash dividends on our capital stock. Our current policy, which is subject to regular review by our Board of Directors, is to retain any earnings to finance the development and expansion of our business. Any future determination to declare cash dividends will be made at the discretion of our Board of Directors, subject to applicable laws, and will depend on our financial condition, results of operations, contractual restrictions, capital requirements, general business conditions and other then-existing factors that our Board of Directors may deem relevant. The Senior Credit Facility also restricts our ability to pay dividends, subject to specified exceptions based upon our excess cash flow determined in accordance with the Senior Credit Facility. See "Note 16Borrowings" of our consolidated financial statements included elsewhere in this annual report for further details.

Issuer Purchases of Equity Securities
On October 28, 2014, our Board of Directors authorized a stock repurchase program allowing for the expenditure of up to $100.0 million for the repurchase of our common stock, subject to the terms, conditions and limitations in the Senior Credit Facility. For the period from inception of the program through December 22, 2014, the Senior Credit Facility restricted our expenditures under the program to approximately $25 million. On December 22, 2014, we entered into an amendment to the Senior Credit Facility, allowing us to make restricted payments of at least $75 million, including purchases under the stock repurchase program. For further detail regarding the stock repurchase program and the amendment to the Senior Credit Facility, see “Item 7. Management's Discussion and Analysis of Financial Condition and Results of OperationsLiquidity and Capital Resources-Overview.
The following is a summary of common stock repurchased by us by month during the fourth quarter of 2014 under our stock repurchase program:
Period
 
Total number of shares purchased
 
Average price paid per share
 
Total number of shares purchased as part of publicly announced program
 
Approximate dollar value of shares that may yet be purchased under the program
October 1 to 31
 

 

 

 
$

November 1 to 30
 
275,200

 
$
24.64

 
275,200

 
$
93,220,000

December 1 to 31
 
367,700

 
$
25.22

 
367,700

 
$
83,946,000

Total
 
642,900

 
$
24.97

 
642,900

 
 

Stock Performance Graph

The following line graph compares the performance of our common stock against the S&P MidCap 400 Index, S&P SmallCap 600 Index and the S&P Composite 1500 Hotels, Resorts & Cruise Lines Index, from July 19, 2013 (the date our common stock commenced trading on the NYSE) through December 31, 2014. The graph tracks the performance of a $100 investment at the market close on July 19, 2013 in our Common Stock and in the S&P SmallCap 600 Index and the S&P Composite 1500 Hotels, Resorts & Cruise Lines Index (with the reinvestment of all dividends and other distributions). Since our Common Stock began trading on the NYSE, we have not declared any dividends to be paid to our stockholders. The stock price performance reflected below is based on historical results and is not necessarily indicative of future stock price performance.

For the year ended December 31, 2014, we determined it is more appropriate to use the S&P MidCap 400 Index as the broad equity market index, as compared to the S&P SmallCap 600 Index used for the year ended December 31, 2013. Our market capitalization exceeded $2 billion at December 31, 2014, which exceeded the maximum market capitalization for an entity included in the S&P SmallCap 600 Index. The line graph below includes both the S&P MidCap 400 Index and the S&P SmallCap 600 Index for comparative purposes.

The Stock Performance Graph is not deemed to be “soliciting material” or to be “filed” with the SEC for the purposes of Section 18 of the Exchange Act, or otherwise subject to the liabilities under that Section, and shall not be deemed to be incorporated by reference into any filing of DRII under the Securities Act or the Exchange Act.


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ITEM 6.     SELECTED FINANCIAL DATA

Set forth below is selected consolidated audited financial and operating data at the dates and for the periods indicated.

The financial and operating data set forth below (i) through July 24, 2013 is that of DRP and its subsidiaries, after giving retroactive effect to the Reorganization Transactions and (ii) after July 24, 2013 is that of DRII and its subsidiaries. Our historical results are not necessarily indicative of the results that may be expected in any future period. The selected consolidated statement of operations data for years ended December 31, 2014, 2013 and 2012, and the selected consolidated balance sheet data as of December 31, 2014 and 2013 have been derived from our audited consolidated financial statements included elsewhere in this annual report. The selected consolidated statement of operations data for the years ended December 31, 2011 and 2010 and the selected historical consolidated balance sheet data as of December 31, 2012, 2011 and 2010 have been derived from our audited consolidated statements of operations for the years ended December 31, 2011 and 2010 and our audited consolidated balance sheets as of December 31, 2012, 2011 and 2010 which are not included in this annual report.
The selected consolidated financial and operating data set forth below should be read in conjunction with "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" and our audited consolidated financial statements included elsewhere in this annual report.


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Year ended December 31,
 
 
2014
 
2013
 
2012
 
2011
 
2010
 
 
($ in thousands, except as otherwise noted)
Statement of Operations Data:
 
 
 
 
 
 
 
 
 
 
Total revenues
 
$
844,566

 
$
729,788

 
$
523,668

 
$
391,021

 
$
370,825

Total costs and expenses
 
734,875

 
726,536

 
524,335

 
390,235

 
391,258

Income (loss) before provision (benefit) for income taxes and discontinued operations
 
109,691

 
3,252

 
(667
)
 
786

 
(20,433
)
Provision (benefit) for income taxes
 
50,234

 
5,777

 
(14,310
)
 
(9,517
)
 
(1,274
)
Net income (loss)
 
$
59,457

 
$
(2,525
)
 
$
13,643

 
$
10,303

 
$
(19,159
)
Other Financial Data (Unaudited):
 
 
 
 
 
 
 
 
 
 
Capital expenditures
 
$
17,950

 
$
15,150

 
$
14,329

 
$
6,276

 
$
5,553

Net cash provided by (used in):
 
 
 
 
 
 
 
 
 
 
     Operating activities
 
$
118,058

 
$
2,743

 
$
24,637

 
$
9,233

 
$
66,001

     Investing activities
 
$
(17,100
)
 
$
(58,065
)
 
$
(69,355
)
 
$
(109,743
)
 
$
(37,399
)
     Financing activities
 
$
106,750

 
$
70,033

 
$
45,520

 
$
93,037

 
$
(18,271
)
Operating Data:
 
 
 
 
 
 
 
 
 
 
     Branded resorts(1)
 
93

 
93

 
79

 
71

 
70

     Affiliated resorts(1)
 
236

 
210

 
180

 
144

 
109

     Cruise itineraries(1)
 
4

 
4

 
4

 
4

 

Total destinations
 
333

 
307

 
263

 
219

 
179

Total number of tours(2)
 
220,708

 
207,075

 
180,981

 
146,261

 
130,801

Closing percentage(3)
 
14.4
%
 
14.5
%
 
14.8
%
 
14.4
%
 
17.4
%
Total number of VOI sale transactions(4)
 
31,759

 
29,955

 
26,734

 
21,093

 
22,719

Average VOI sale price per transaction(5)
 
$
18,988

 
$
16,771

 
$
12,510

 
$
10,490

 
$
9,526

Volume per guest(6)
 
$
2,732

 
$
2,426

 
$
1,848

 
$
1,513

 
$
1,655

 
 
 
 
 
 
 
 
 
 
 



 
 
As of December 31,
 
 
2014
 
2013
 
2012
 
2011
 
2010
 
 
($ in thousands)
Balance Sheet Data:
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
242,486

 
$
35,945

 
$
21,061

 
$
19,897

 
$
27,329

Mortgages and contracts receivable, net
 
498,662

 
405,454

 
312,932

 
283,302

 
245,287

Unsold Vacation Interests, net
 
262,172

 
298,110

 
315,867

 
256,805

 
190,564

Total assets:
 
1,577,776

 
1,301,195

 
993,008

 
833,219

 
680,751

Senior Credit Facility, net of unamortized original issue discount
 
440,720

 

 

 

 

Securitization Notes and Funding Facilities, net
 
509,208

 
391,267

 
256,302

 
250,895

 
186,843

Senior Secured Notes, net of unamortized original issue discount
 

 
367,892

 
416,491

 
415,546

 
414,722

Notes payable
 
4,612

 
23,150

 
137,906

 
71,514

 
23,273

Total liabilities
 
$
1,310,427

 
$
1,093,382

 
$
1,091,607

 
$
950,421

 
$
807,998


(1)
As of the end of each period.
(2)
Represents the number of sales presentations at our sales centers during the period presented.

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(3)
Represents the percentage of VOI sales closed relative to the total number of sales presentations at our sales centers
during the period presented.
(4)
Represents the number of VOI sale transactions during the period presented.
(5)
Represents the average purchase price (not in thousands) of VOIs sold during the period presented.
(6)
Represents VOI sales (not in thousands) divided by the total number of tours during the period presented.

ITEM 7.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

You should read the following discussion and analysis in conjunction with "Item 6. Selected Financial Data" and our consolidated financial statements and related notes in "Item 8. Financial Statements and Supplementary Data." The following discussion includes forward-looking statements about our business, financial condition and results of operations, including discussions about management’s expectations for our business. These statements represent projections, beliefs and expectations based on current circumstances and conditions and in light of recent events and trends, and you should not construe these statements either as assurances of performance or as promises of a given course of action. Instead, various known and unknown factors are likely to cause our actual performance and management’s actions to vary, and the results of these variances may be both material and adverse. See “Cautionary Statement Regarding Forward-Looking Statements” and "Item 1A. Risk Factors."

Overview
We are a global leader in the hospitality and vacation ownership industry, with a worldwide network of 333 destinations located in 34 countries, throughout the world, including the continental U.S., Hawaii, Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand and Africa. Our resort network includes 93 resort properties with approximately 11,000 units that we manage and 236 affiliated resorts and four cruise itineraries (as of December 31, 2014), which we do not manage and do not carry our brand, but are a part of our network and are available for our members to use as vacation destinations. For financial reporting purposes, our business consists of two segments: (i) Hospitality and Management Services, which is comprised of our hospitality and management services operations, including our operations related to the management of our resort properties, the eight Diamond Collections and the Clubs and (ii) Vacation Interest Sales and Financing, which is comprised of our marketing and sales of VOIs and the consumer financing of purchases of VOIs. Our Clubs include THE Club, which provides members with access to all resorts in our network and offers the full range of member services, as well as other Clubs that enable their members to use their points to stay at specified resorts in our network and provide their members with a more limited offering of benefits. We refer to THE Club and other Club offerings as “the Clubs.”
We are led by an experienced management team that has delivered strong operating results through disciplined execution. Our management team has taken a number of significant steps to refine our strategic focus, build our brand recognition and streamline our operations, including (i) maximizing revenue from our hospitality and management services business; (ii) driving innovation throughout our business, most significantly by infusing our hospitality focus into our customer interactions and (iii) adding resorts to our network and owners to our owner base through complementary strategic acquisitions and efficiently integrating businesses acquired. Management has also implemented growth strategies to increase our revenues while remaining consistent with our capital-efficient business model.
Our Strategic Acquisitions
 We have historically entered into strategic acquisitions of ongoing businesses under which we added locations to our network of available resorts, additional management contracts, new members to our owner base and additional VOI inventory that we may sell to existing members and potential customers. The following discusses the strategic acquisitions we have entered into during the prior three years.
On May 21, 2012, we acquired from Pacific Monarch Resorts, Inc. and its affiliates four management contracts, unsold VOIs and the rights to recover and resell such interests, a portfolio of consumer loans and certain real property and other assets (the "PMR Acquisition"), which added nine locations to our resort network.
On October 5, 2012, we acquired all of the issued and outstanding shares of Aegean Blue Holdings Limited, thereby acquiring management contracts, unsold VOIs and the rights to recover and resell such interests and certain other assets (the “Aegean Blue Acquisition”), which added five resorts located on the Greek Islands of Rhodes and Crete to our resort network.
On July 24, 2013, concurrent with the closing of the IPO, we acquired all of the equity interests of Island One, Inc. and Crescent One, LLC (together, the “Island One Companies”) in exchange for 5,236,251 shares of common stock. These shares represented an aggregate purchase price of $73.3 million based on the IPO price of $14.00 per share. In this transaction, we

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acquired management contracts, unsold VOIs, a portfolio of consumer loans and other assets owned by the Island One Companies, adding eight additional managed resorts in Florida to our resort network and more owner-families to our ownership base (the “Island One Acquisition”). Prior to the closing of the Island One Acquisition, we had provided sales and marketing services and HOA management oversight services to Island One, Inc. See "Note 24Business Combinations" of our consolidated financial statements included elsewhere in this annual report for further detail on the Island One Acquisition.
On July 24, 2013, concurrent with the closing of the IPO, we acquired management agreements for certain resorts from Monarch Owner Services, LLC, Resort Services Group, LLC and Monarch Grand Vacations Management, LLC, each of which provided various management services to the resorts and the Diamond Collection added to our network through the PMR Acquisition (the “PMR Service Companies”), for $47.4 million in cash (the “PMR Service Companies Acquisition”). See "Note 24Business Combinations" of our consolidated financial statements included elsewhere in this annual report for further detail on the PMR Service Companies Acquisition.
IPO and Related Transactions
On July 24, 2013, we closed the IPO of an aggregate of 17,825,000 shares of our common stock at the IPO price of $14.00 per share. In the IPO, we sold 16,100,000 shares of our common stock and CDP, in its capacity as a selling stockholder, sold 1,725,000 shares of our common stock. The net proceeds to us were $204.3 million after deducting all offering expenses.
On July 24, 2013, using proceeds from the IPO, (i) we repaid all outstanding indebtedness under the Tempus Acquisition Loan in the amount of $46.7 million, along with $0.6 million in accrued interest and $2.7 million in exit fees and other fees, and (ii) we repaid all outstanding indebtedness under the PMR Acquisition Loan in the amount of $58.3 million, along with $0.8 million in accrued interest and $3.1 million in exit fees and other fees. See "Liquidity and Capital Resources" for the definition of and more detail regarding these borrowings.
On August 23, 2013, we completed a tender offer to repurchase our Senior Secured Notes in an aggregate principal amount of $50.6 million using proceeds from the IPO (the "Tender Offer"), as required by the Notes Indenture in the event of an IPO. Holders that validly tendered their Senior Secured Notes received $1,120 per $1,000 principal amount of Senior Secured Notes, plus accrued and unpaid interest to (but excluding) the date of purchase.
On September 11, 2013, we entered into the $25.0 million 2013 Revolving Credit Facility with an affiliate of Credit Suisse AG, acting as the administrative agent for a group of lenders. The 2013 Revolving Credit Facility provided that, subject to customary borrowing conditions, we could, from time to time prior to the fourth anniversary of the effective date of the 2013 Revolving Credit Facility, borrow, repay and re-borrow loans in an aggregate amount outstanding at any time not to exceed $25.0 million, and borrowings under the 2013 Revolving Credit Facility bore interest, at our option, at a variable rate equal to the sum of LIBOR plus 4.0% per annum or an adjusted base rate plus 3% per annum. See "Liquidity and Capital Resources—Indebtedness—2013 Revolving Credit Facility" for the definition of and additional detail on the 2013 Revolving Credit Facility.
On September 27, 2013, we paid approximately $10.3 million to repurchase warrants to purchase shares of common stock of DRC, and, substantially concurrently therewith, we borrowed approximately $15.0 million under the 2013 Revolving Credit Facility. On October 25, 2013, we repaid in full the $15.0 million then-outstanding principal balance under the 2013 Revolving Credit Facility using the proceeds from borrowings under the Conduit Facility.
Entry into Senior Credit Facility, Redemption of Senior Secured Notes and Repayment of Other Indebtedness
On May 9, 2014, we and DRC entered into a credit agreement (the "Senior Credit Facility Agreement") with Credit Suisse AG, acting as the administrative agent and the collateral agent for various lenders. The Senior Credit Facility Agreement provides for a $470.0 million senior secured credit facility (the "Senior Credit Facility"), which includes a $445.0 million term loan, issued with 0.5% of original issue discount, and having a term of seven years and a $25.0 million revolving line of credit having a term of five years. Borrowings under the Senior Credit Facility bear interest, at our option, at a variable rate equal to LIBOR plus 450 basis points, with a one percent LIBOR floor applicable only to the term loan portion of the Senior Credit Facility, or an alternate base rate plus 350 basis points. Borrowings under the Senior Credit Facility are secured on a senior basis by substantially all of our assets.
We used the proceeds of the term loan portion of the Senior Credit Facility, as well as approximately $5.4 million of cash on hand, to fund the approximately $418.9 million redemption amount for the outstanding Senior Secured Notes, which included $374.4 million in aggregate principal amount of Senior Secured Notes, $30.2 million representing the applicable redemption premium and $14.2 million of accrued and unpaid interest up to (but excluding) the June 9, 2014 redemption date, and to repay all outstanding indebtedness, together with accrued interest and fees, under the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan. In conjunction with our entry into the Senior Credit Facility, we also terminated the 2013 Revolving Credit Facility, under which no borrowings were then outstanding.

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On December 22, 2014, we entered into an amendment to the Senior Credit Facility Agreement. See “Liquidity and Capital Resources—Indebtedness" for applicable definitions of, and further detail on, these transactions, including the amendment to the Senior Credit Facility.

Recent Developments
Pursuant to the Homeowner Association Oversight, Consulting and Executive Management Services Agreement that we entered into with Hospitality Management and Consulting Service, LLC ("HM&C"), a Nevada limited liability company (the “HM&C Agreement”), HM&C provides certain services to us, including the services of certain executive officers, including David F. Palmer, President and Chief Executive Officer, C. Alan Bentley, Executive Vice President and Chief Financial Officer, Howard S. Lanznar, Executive Vice President and Chief Administrative Officer, and approximately 55 other employees and, through December 31, 2014, Stephen J. Cloobeck, our founder and Chairman.
On January 6, 2015, we entered into a Master Agreement with Mr. Cloobeck, HM&C, JHJM Nevada I, LLC (“JHJM”) and other entities controlled by Mr. Cloobeck or his immediate family members (the “Master Agreement”). Pursuant to the Master Agreement, the parties made certain covenants to and agreements with the other parties, including: (i) our acquisition from an entity controlled by Mr. Cloobeck and an entity controlled by Mr. Palmer (which entities owned 95% and 5% of the outstanding membership interests of HM&C, respectively), all of the outstanding membership interests in HM&C; (ii) the termination, effective as of January 1, 2015, of the services agreement between JHJM and HM&C; (iii) the conveyance to us of exclusive rights to market timeshare and vacation ownership properties from a prime location adjacent to Polo Towers on the “Las Vegas Strip”; (iv) Mr. Cloobeck’s agreement to various restrictive covenants, including non-competition, non-solicitation and non-interference covenants; (v) Mr. Cloobeck’s grant to us of a license to use Mr. Cloobeck’s persona, including his name, likeness and voice and (vi) our payment to Mr. Cloobeck or his designees of an aggregate of $16.5 million.
In addition, in light of the termination of the services agreement between JHJM and HM&C, we agreed in the Master Agreement that, at least through December 31, 2017, so long as Mr. Cloobeck is serving as a member of our board of directors, he will continue to be the Chairman of the Board, and in such capacity will receive annual compensation equal to two times the compensation paid generally to other non-employee directors, and he and his spouse and children will receive medical insurance coverage.
In accordance with its charter and our policy regarding related party transactions, the Audit Committee of the board of directors approved, and recommended that the board of directors approve, the Master Agreement and the related transaction documents and the consummation of the transactions contemplated thereby. The Board, acting upon the recommendation of the Audit Committee, by unanimous vote of all of the directors (other than Messrs. Cloobeck and Palmer, the only two directors with an economic or other interest in the transactions and each of whom abstained from such vote and the related deliberations of the Board), then approved the Master Agreement and the other transaction documents and the consummation of the transactions. See "Note 6—Transactions with Related Parties" for further detail regarding these transactions.
Critical Accounting Policies and Use of Estimates
The discussion of our financial condition and results of operations is based upon our consolidated financial statements, which have been prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP"). The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses. On an ongoing basis, we evaluate our estimates and assumptions, including those related to revenue, bad debts and income taxes. These estimates are based on historical experience and on various other assumptions that we believe are reasonable under the circumstances. The results of our analysis form the basis for making assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions, and the impact of such differences may be material to our consolidated financial statements.
Critical accounting policies are those policies that, in management's view, are most important in the portrayal of our financial condition and results of operations. The methods, estimates and judgments that we use in applying our accounting policies have a significant impact on the results that we report in our financial statements. These critical accounting policies require us to make difficult and subjective judgments, often as a result of the need to make estimates regarding matters that are inherently uncertain. Those critical accounting policies and estimates that require the most significant judgment are discussed further below.
Vacation Interest Sales Revenue Recognition
With respect to our recognition of revenue from VOI sales, we follow the guidelines included in ASC 978. Under ASC 978, Vacation Interest sales revenue is divided into separate components that include the revenue earned on the sale of the VOI

64

                                            

and the revenue earned on the sales incentives given to the customer as motivation to purchase the VOI. Each component is treated as a separate transaction, but both are recorded in Vacation Interest sales line of our statement of operations and comprehensive income (loss). In order to recognize revenue on the sale of VOIs, ASC 978 requires a demonstration of a buyer's commitment (generally a cash payment of 10% of the purchase price plus the value of any sales incentives provided). A buyer's down payment and subsequent mortgage payments are adequate to demonstrate a commitment to pay for the VOI once 10% of the purchase price plus the value of the incentives provided to consummate a VOI transaction has been covered. We recognize sales of VOIs on an accrual basis after (i) a binding sales contract has been executed; (ii) the buyer has adequately demonstrated a commitment to pay for the VOI; (iii) the rescission period required under applicable law has expired; (iv) collectability of the receivable representing the remainder of the sales price is reasonably assured and (v) we have completed substantially all of our obligations with respect to any development related to the real estate sold (i.e., construction has been substantially completed and certain minimum project sales levels have been met). If the buyer's commitment has not met ASC 978 guidelines, the VOI sales revenue and related Vacation Interest cost of sales and direct selling costs are deferred and recognized under the installment method until the buyer's commitment is satisfied, at which time the remaining amount of the Vacation Interest sale revenue is recognized. The net deferred revenue is recorded as a reduction to mortgages and contracts receivable on our balance sheet. Under ASC 978, the provision for uncollectible Vacation Interest sales revenue is recorded as a reduction of Vacation Interest sales revenue.
Vacation Interest Cost of Sales
We record Vacation Interest cost of sales using the relative sales value method in accordance with ASC 978. This method, which was originally designed more for developers of timeshare resorts, requires us to make a number of projections and estimates which are subject to significant uncertainty. In order to determine the amounts that must be expensed for each dollar of Vacation Interest sales with respect to a particular project, we are required to prepare a forecast of sales and certain costs for the entire project's life cycle. These forecasts require us to estimate, among other things, the costs to acquire (or, if applicable, build) additional VOIs, the total revenues expected to be earned on the project (including estimations of sales price per point and the aggregate number of points to be sold), the proper provision for uncollectible Vacation Interest sales revenue, sales incentives, and the projected future cost and volume of recoveries of VOIs. Then, these costs as a percentage of Vacation Interest sales revenue are determined and that percentage is applied retroactively to all prior sales and is applied to sales within the current period and future periods with respect to a particular project. These projections are reviewed on a regular basis, and the relevant estimates used in the projections are revised (if necessary) based upon historical results and management's new estimates. We require a seasoning of pricing strategy changes before such changes fully affect the projection, which generally occurs over a six month period. If any estimates are revised, we are required to adjust our Vacation Interest cost of sales using the revised estimates, and the entire adjustment required to correct Vacation Interest cost of sales over the life of the project to date is taken in the period in which the estimates are revised. Accordingly, small changes in any of the numerous estimates in the model can have a significant financial statement impact, both positively and negatively, because of the retroactive adjustment required by ASC 978. See “Unsold Vacation Interests, net” below for further detail, and see “Liquidity and Capital Resources—Indebtedness—Senior Credit Facility” for a discussion of the potential effects of such retroactive adjustments.
Mortgages and Contracts Receivable and Allowance for Loan and Contract Losses
We account for mortgages (for the financing of previously sold intervals) and contracts receivable (for the financing of points) under ASC 310, "Receivables" ("ASC 310"). From January 1, 2012 through December 31, 2014, we financed approximately 75.7% of the total amount of our VOI sales, of which 20% was received in down payments.
Mortgages and contracts receivable that we originate or acquire are recorded net of (i) deferred loan and contract costs;(ii) the discount or premium on the acquired mortgage pool and (iii) the related allowance for loan and contract losses. Loan and contract origination costs incurred in connection with providing financing for VOIs are capitalized and amortized over the term of the related mortgages or contracts receivable as an adjustment to interest revenue using the effective interest method. Because we currently sell VOIs only in the form of points, we originate contracts receivables and are not currently originating any new mortgages. We record a sales provision for estimated mortgage and contracts receivable losses as a reduction to Vacation Interest sales revenue. This provision is calculated as projected gross losses for originated mortgages and contracts receivable, taking into account estimated VOI recoveries. If actual mortgage and contracts receivable losses differ materially from these estimates, our future results of operations may be adversely impacted.
We apply our historical default percentages based on credit scores of the individual customers to our originated and acquired mortgage and contracts receivable population and evaluate other factors such as economic conditions, industry trends, defaults and past due agings to analyze the adequacy of the allowance. Any adjustments to the allowance for mortgage and contracts receivable loss are recorded within Vacation Interest sales revenue.
We charge off mortgages and contracts receivable upon the earliest of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer's account becoming over 180 days delinquent. Once a customer has made six timely payments

65

                                            

and brought the account current following the event leading to the charge-off, the charge-off is reversed. A default in a customer's initial payment results in a rescission of the sale. All collection and foreclosure costs are expensed as incurred.
The mortgages and contracts receivable we acquired in connection with our strategic acquisitions are each accounted for separately as an acquired pool of loans. Any discount or premium associated with each pool of loans is amortized using an amortization method that approximates the effective interest method.
Unsold Vacation Interests, Net
Unsold VOIs are valued at the lower of cost or fair market value. The cost of unsold VOIs includes acquisition costs, hard and soft construction costs (which are comprised of architectural and engineering costs incurred during construction), the cost incurred to recover inventory and other carrying costs (including interest, real estate taxes and other costs incurred during the construction period). The costs capitalized for recovered intervals differ based on a variety of factors, including the method of recovery and the timing of the original sale or loan origination. Costs are expensed to Vacation Interest cost of sales under the relative sales value method described above. In accordance with ASC 978, under the relative sales value method, cost of sales is calculated as a percentage of Vacation Interest sales revenue using a cost-of-sales percentage ratio of total estimated development costs to total estimated Vacation Interest sales revenue, including estimated future revenue and incorporating factors such as changes in prices and the recovery of VOIs (generally as a result of maintenance fee and contracts receivable defaults). In accordance with ASC 978, the selling, marketing and administrative costs associated with any sale, whether the original sale or subsequent resale of recovered inventory, are expensed as incurred, except for direct selling costs that are deferred and recognized under the installment method until the buyer's commitment is satisfied, at which time the remaining amount of the Vacation Interest sales revenue is recognized.
In accordance with ASC 978, on a quarterly basis, we recalculate the total estimated Vacation Interest sales revenue and total estimated costs. The effects of changes in these estimates are accounted for as a current period adjustment so that the balance sheet at the end of the period of change and the accounting in subsequent periods are as they would have been if the revised estimates had been the original estimates. These adjustments can be material.

In North America, we capitalize all maintenance fees and assessments paid to the HOAs and the Diamond Collections related to the inventory recovery agreements into unsold Vacation Interests, net for the first two years of a member's maintenance fee delinquency. Following this two-year period, all assessments and maintenance fees paid under these agreements are expensed in Vacation Interest carrying cost, net until such time that the inventory is recovered. No entry is recorded upon the recovery of the delinquent inventory.

In Europe, we enter into informal inventory recovery arrangements similar to those in North America with the majority of the HOAs and the European Collection. Accordingly, we capitalize all maintenance fees and assessments paid to the HOAs and the European Collection related to the inventory recovery arrangements into due from related parties-net for the first two years of a member's maintenance fee delinquency. Following the two-year period, all assessments and maintenance fees paid under these arrangements are expensed in Vacation Interest carrying cost, net until such time that the inventory is recovered. Once the delinquent inventory is recovered, we reclassify the amounts capitalized in due from related parties, net to unsold Vacation Interests, net.
We capitalized amounts to Unsold Vacation Interests, net, of approximately $30.6 million, $35.0 million and $48.1 million during the years ended December 31, 2014, 2013 and 2012, respectively, related to our inventory recovery agreements and arrangements, as well as, consumer loan defaults. These amounts are inclusive of capitalized legal costs of $5.6 million, $1.9 million and $2.2 million, respectively. See "Note 2Summary of Significant Accounting Policies" of our consolidated financial statements included elsewhere in this annual report for discussions on unsold Vacation Interests.
Income Taxes
We are subject to income taxes in the U.S. (including federal and state) and numerous foreign jurisdictions in which we operate. We record income taxes under the asset and liability method, whereby deferred tax assets and liabilities are recognized based on the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases, and attributable to operating loss and tax credit carry forwards. Accounting standards regarding income taxes require a reduction of the carrying amounts of deferred tax assets by a valuation allowance, if based on the available evidence it is more likely than not that such assets will not be realized. Accordingly, the need to establish valuation allowances for deferred tax assets is assessed periodically based on a more-likely-than-not realization threshold. This assessment considers, among other matters, the nature, frequency and severity of current and cumulative losses, forecasts of future profitability, the reversal of existing taxable temporary differences, the duration of statutory carry-forward periods, our experience with operating loss and tax credit carry forwards not expiring unused, and tax planning alternatives.

66

                                            

We recorded a deferred tax asset for our net operating losses, a portion of which the use is subject to limitations. As a result of uncertainties regarding our ability to utilize such net operating loss ("NOLs") carry forwards, we maintain a valuation allowance against the deferred tax assets attributable to these NOLs.
Accounting standards regarding uncertainty in income taxes provide a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates it is more likely than not that the position will be sustained on examination, based solely on the technical merits. The second step is to measure the tax benefit as the largest amount which is more than 50% likely of being sustained on examination. We consider many factors when evaluating and estimating our tax positions and tax benefits, which may require periodic adjustments and which may not accurately anticipate actual outcomes.
Stock-based Compensation Expense
We account for the stock-based compensation issued to our employees in accordance with ASC 718, "Compensation - Stock Compensation" ("ASC 718"). For a stock-based award with service-only vesting conditions, we measure compensation expense at fair value on the grant date and recognize this expense in the statements of operations and comprehensive income (loss) over the expected term during which our grantees provide service in exchange for the award.
Through December 31, 2014 and prior to our acquisition of HM&C in January 2015, we accounted for stock-based compensation issued to employees and independent contractors of HM&C in accordance with ASC 505-50, "Equity-Based Payments to Non-Employees" ("ASC 505"). In addition, we also account for stock-based compensation issued to Mr. Kraff in accordance with ASC 505.
Through December 31, 2014, HM&C also provided the services of Mr. Cloobeck to us. Effective January 1, 2015, in accordance with the Master Agreement, we acquired all of the outstanding membership interests in HM&C, which became one of our wholly-owned subsidiaries, and the services agreement between HM&C and JHJM, under which Mr. Cloobeck provided services to HM&C, was terminated. See "Overview" above for further detail on these transactions. All stock options issued to employees of HM&C were converted to employee grants on January 1, 2015 and, thereafter, will be accounted for as employee grants in accordance with ASC 718, as opposed to ASC 505.
Prior to 2015, the fair value of the stock-based compensation issued to employees and independent contractors of HM&C was, and the stock-based compensation issued to Mr. Kraff is, measured by using the stock price and other measurement assumptions as of the date of the earlier of: (i) a commitment for performance by the grantees has been reached or (ii) the performance by the grantees has been completed. Accordingly, these grants were, or are, re-measured at each balance sheet date as additional services were, or are, performed, as applicable.
Significant estimates were used by us to estimate compensation expense related to stock options issued by us to our employees, employees and independent contractors of HM&C and Mr. Kraff under the Diamond Resorts International, Inc. 2013 Incentive Compensation Plan. We utilize the Black-Scholes option-pricing model to estimate the fair value of the stock options granted. Some of the assumptions that require significant estimates are: (i) expected volatility, which was calculated based on the historical volatility of the stock prices for a group of identified peer companies for the expected term of the stock options granted (which is significantly greater than the volatility of the S&P 500® index as a whole during the same period) due to our lack of historical stock trading prices; (ii) average expected option life, which represents the period of time the stock options are expected to be outstanding at the issuance date based on management’s estimate and (iii) annual forfeiture rate, which represents a portion of the grants expected to expire prior to vesting due to employee terminations.
In accordance with SEC Staff Accounting Bulletins Topic 14, we record stock-based compensation expense to the same line item on the statement of operations and comprehensive income (loss) as the grantees' cash compensation. In addition, we record stock-based compensation expense to the same business segment on the statement of operations and comprehensive income (loss) as the grantees' cash compensation for segment reporting purposes in accordance with ASC 280, "Segment Reporting."

Segment Reporting
For financial reporting purposes, we present our results of operations and financial condition in two business segments. The first business segment is Hospitality and Management Services, which includes our operations related to the management of resort properties and Diamond Collections, revenue from our operation of the Clubs and the provision of other services. The second business segment, Vacation Interest Sales and Financing, includes our operations relating to the marketing and sales of our VOIs, as well as our consumer financing activities related to such sales. While certain line items reflected on our statement of operations and comprehensive income (loss) fall completely into one of these business segments, other line items relate to revenues or expenses which are applicable to both segments. For line items that are applicable to both segments, revenues or expenses are allocated by management as described under “Key Revenue and Expense Items,” which involves significant

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estimates. Certain expense items (principally corporate interest expense, depreciation and amortization and provision for income taxes) are not, in management's view, allocable to either of these business segments as they apply to the entire Company. In addition, general and administrative expenses are not allocated to either of our business segments because historically management has not allocated these expenses (which excludes Hospitality and Management Services related overhead that is allocated to the HOAs and Diamond Collections) for purposes of evaluating our different operational divisions. Accordingly, these expenses are presented under Corporate and Other.
Management believes that it is impracticable to allocate specific assets and liabilities related to each business segment. In addition, management does not review balance sheets by business segment as part of its evaluation of operating segment performances. Consequently, no balance sheet segment reports have been presented.
We also provide financial information for our geographic segments based on the geographic locations of our subsidiaries in “Information Regarding Geographic Areas of Operation.”

Key Revenue and Expense Items
Management and Member Services Revenue
Management and member services revenue includes resort management fees charged to the HOAs and Diamond Collections, as well as revenues from our operation of the Clubs. These revenues are recorded and recognized as follows:
Management fee revenues are recognized in accordance with the terms of our management contracts. Under our management agreements, we collect management fees from the HOAs and Diamond Collections, which are recognized as revenue ratably throughout the year as earned. All of these revenues are allocated to our Hospitality and Management Services business segment. The management fees we earn are included in HOAs' and Diamond Collections' operating budgets which, in turn, are used to establish the annual maintenance fees owed by each owner of VOIs.
We charge an annual fee for membership in each of the Clubs. In addition to annual dues associated with the Clubs, we have also earned revenue associated with the legacy owners of deeded intervals at resorts that we acquired in our strategic acquisitions exchanging the use of their intervals for membership in the Clubs, which requires these owners to pay the annual fees associated with Club membership, and we generally encourage holders of these deeded intervals to exchange the use of their intervals for memberships in the Clubs. We also earn reservation protection plan revenue, which is an optional fee paid by customers when making a reservation to protect their points should they need to cancel their reservation, and through our provision of other travel and discount related benefits, as well as, call center services provided to the Diamond Collections and HOAs. In the past, we also earned revenue associated with customer conversions into THE Club, which involved the payment of a one-time fee by interval owners who wished to retain their intervals but also participate in THE Club.
Management and member services revenue also included commissions received under the fee-for-service agreements that we had with Island One, Inc. from July 2011 until the consummation of the Island One Acquisition in July 2013.
All of these revenues are allocated to our Hospitality and Management Services business segment.
Consolidated Resort Operations Revenue
Consolidated resort operations revenue consists of the following:
We functioned as an HOA for our properties located in St. Maarten through December 31, 2014. Consolidated resort operations revenue included the maintenance fees billed to owners and the Diamond Collections in connection with the St. Maarten resorts, which were recognized ratably over the year. In addition, the owners were billed for capital project assessments to repair and replace the amenities of these resorts, as well as assessments to reserve the potential out-of-pocket deductibles for hurricanes and other natural disasters. These assessments were deferred until the refurbishment activity occurred, at which time the amounts collected were recognized as consolidated resort operations revenue, with offsetting expense recorded under consolidated resort operations expense. See “Consolidated Resort Operations Expense” below for further detail. All operating revenues and expenses associated with these properties were consolidated within our financial statements, except for intercompany transactions, such as maintenance fees for our owned inventory as well as management fees for our owned inventory, which were eliminated. Our revenue associated with these properties historically constituted a majority of our Consolidated Resort Operations Revenue. Effective January 1, 2015, however, we assigned our rights and obligations to two newly-created stand-alone HOAs and ceased functioning as the HOA for such resorts. Accordingly, effective January 1, 2015 these activities related to the St. Maarten resorts are no longer consolidated within our financial statements in accordance with an agreement that we entered into with the title company that holds the title to these two resorts. We will continue

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to provide management services to these resorts under our customary cost-plus management agreements. See "Note 31—Subsequent Events" of our consolidated financial statements included elsewhere in this annual report for further detail on this transaction;
We also receive:
food and beverage revenue at certain resorts whose restaurants we own and operate;
lease revenue from third parties to which we outsource the management of our golf course and food and beverage operations at certain resorts;
revenue from providing cable, telephone and technology services to HOAs; and
other incidental revenues generated at the venues we own and operate, including retail and gift shops, spa services, safe rentals and ticket sales.

Through December 31, 2013, consolidated resort operations revenue also included greens fees and equipment rental fees at certain golf courses owned and operated by us at certain resorts prior to our outsourcing of the management of these golf courses.
All of these revenues are allocated to our Hospitality and Management Services business segment.
 
Vacation Interest Sales Revenue, Net
Vacation Interest sales revenue, net, is comprised of Vacation Interest sales, net of a provision for uncollectible Vacation Interest sales revenue. Vacation interest sales consist of revenue from the sale of points, which can be utilized for vacations at any of the resorts in our network for varying lengths of stay, net of an amount equal to the expense associated with certain sales incentives. A variety of sales incentives are routinely provided as sales tools. Sales centers have predetermined budgets for sales incentives and manage the use of incentives accordingly. A provision for uncollectible Vacation Interest sales revenue is recorded upon completion of each financed sale. The provision is calculated based on historical default experience associated with the customer's FICO score. Additionally, we analyze our allowance for loan and contract losses quarterly and make adjustments based on current trends in consumer loan delinquencies and defaults and other criteria, if necessary. All of our Vacation Interest sales revenue, net, is allocated to our Vacation Interest Sales and Financing business segment.
Interest Revenue
Our interest revenue consists primarily of interest earned on consumer loans. Interest earned on consumer loans is accrued based on the contractual provisions of the loan documents. Interest accruals on consumer loans are suspended at the earliest of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer's account becoming over 180 days delinquent. If payments are received while a consumer loan is considered delinquent, interest is recognized on a cash basis. Interest accrual resumes once a customer has made six timely payments on the loan and brought the account current. All interest revenue is allocated to our Vacation Interest Sales and Financing business segment, with the exception of interest revenue earned on bank account balances, which is reported in Corporate and Other.
Other Revenue
Other revenue includes (i) collection fees paid by owners when they bring their maintenance fee accounts current after collection efforts have been made by us on behalf of the HOAs and Diamond Collections; (ii) closing costs paid by purchasers on sales of VOIs; (iii) revenue associated with certain sales incentives given to customers as motivation to purchase VOIs (in an amount equal to the expense associated with such sales incentives), which is recorded upon recognition of the related VOI sales revenue; (iv) late/impound fees assessed on consumer loans; (v) loan servicing fees earned for servicing third-party portfolios; (vi) commission revenue earned from certain third-party lenders that provide consumer financing for sales of our VOIs in Europe and (vii) liquidation damage revenue recognized when customers' non-refundable deposits are forfeited upon the customers' failure to close on VOI transactions. Revenues associated with item (i) above are allocated to our Hospitality and Management Services business segment. Revenues associated with the remaining items above are allocated to our Vacation Interest Sales and Financing business segment.
Management and Member Services Expense
Substantially all direct expenses related to the provision of services to the HOAs (other than through December 31, 2014 for our St. Maarten resorts, for which we functioned as the HOA) and the Diamond Collections are recovered through our management agreements, and consequently are not recorded as expenses. We pass through to the HOAs and the Diamond Collections certain overhead charges incurred to manage the resorts. In accordance with guidance included in ASC 605-45,

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“Revenue Recognition-Principal Agent Considerations,” reimbursements from the HOAs and the Diamond Collections relating to pass-through costs are recorded net of the related expenses. All expenses mentioned above are allocated to our Hospitality and Management Services business segment.
Expenses associated with our operation of the Clubs include costs incurred for in-house and outsourced call centers, member benefits, annual membership fees paid to a third-party exchange company on behalf of each member of the Clubs and administrative expenses. These expenses are allocated to our Hospitality and Management Services business segment. From July 2011 until the closing of the Island One Acquisition in July 2013, management and member services expenses also included costs incurred under the fee-for-service agreements with Island One, Inc. These agreements were terminated in conjunction with the Island One Acquisition. These expenses are allocated to our Hospitality and Management Services business segment.
Consolidated Resort Operations Expense
Through December 31, 2014, with respect to our St. Maarten resorts, we recorded expenses associated with housekeeping, front desk, maintenance, landscaping and other similar activities, which were recovered by the maintenance fees recorded in consolidated resort operations revenue. In addition, for our properties located in St. Maarten, we also billed the owners for capital project assessments to repair and replace the amenities of these resorts, as well as assessments to reserve for the potential out-of-pocket deductibles for hurricanes and other natural disasters. These assessments were deferred until the refurbishment activity occurs, at which time the amounts collected were recognized as consolidated resort operations revenue, with offsetting expense recorded under consolidated resort operations expense. Our expense associated with the St. Maarten properties historically constituted a majority of our Consolidated Resort Operations expense. Furthermore, consolidated resort operations expense includes the costs related to food and beverage operations at certain resorts whose restaurants we operate directly. Similarly, the expenses of operating the golf courses (through December 31, 2013), spas and retail and gift shops are included in consolidated resort operations expense. These expenses are allocated to our Hospitality and Management Services business segment. Effective January 1, 2015, however, we assigned our rights and obligations to two newly-created stand-alone HOAs and ceased functioning as the HOA for such resorts. Accordingly, effective January 1, 2015 these activities related to the operations of the St. Maarten resorts are no longer consolidated within our financial statements in accordance with an agreement that we entered into with the title company that holds the title to these two resorts. We will continue to provide management services to these resorts under our customary cost-plus management agreements, under which the costs of operations are borne by the HOAs. See "Note 31—Subsequent Events" of our consolidated financial statements included elsewhere in this annual report for further detail on this transaction;
Through December 31, 2013, consolidated resort operations expense also included costs at certain golf courses owned and operated by us at certain resorts prior to our outsourcing of the management of these golf courses.
Vacation Interest Cost of Sales
At the time we record Vacation Interest sales revenue, we record the related Vacation Interest cost of sales. See “Critical Accounting Policies and Use of EstimatesVacation Interest Cost of Sales” for further explanation of the determination of this expense. All of these costs are allocated to our Vacation Interest Sales and Financing business segment.
Advertising, Sales and Marketing Costs
Advertising, sales and marketing costs are expensed as incurred, except for costs directly related to VOI sales that are not eligible for revenue recognition under ASC 978, as described under “—Critical Accounting Policies and Use of Estimates Vacation Interest Sales Revenue Recognition,” which are deferred along with related revenue until the buyer's commitment requirements are satisfied. Advertising, sales and marketing costs are allocated to our Vacation Interest Sales and Financing business segment.
Vacation Interest Carrying Cost, Net
We are responsible for paying annual maintenance fees and reserves to the HOAs and the Diamond Collections on our unsold VOIs. Vacation Interest carrying cost, net, includes amounts paid for delinquent maintenance fees related to VOIs acquired pursuant to our inventory recovery agreements, except for amounts that are capitalized to unsold Vacation Interests, net. See "Unsold Vacation Interests, Net" above for further detail on capitalization criteria.
To offset our gross Vacation Interest carrying cost, we rent VOIs controlled by us to third parties on a short-term basis. We also generate revenue on sales of sampler programs and mini-vacations ("Sampler Packages"), which allow prospective owners to stay at a resort property on a trial basis. This revenue and the associated expenses are deferred until the vacation is used by the customer or the expiration date, whichever is earlier. Revenue from resort rentals and Sampler Packages is recognized as a reduction to Vacation Interest carrying cost, with the exception of revenue from our European sampler product

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and a U.S. term points product, with a duration of three years, which is treated as Vacation Interest sales revenue. In addition, we provide rental services on behalf of certain of our affiliated resorts for a commission and revenue from such services is recognized when earned. Vacation Interest carrying cost, net, is allocated to our Vacation Interest Sales and Financing business segment.
Loan Portfolio Expense
Loan portfolio expense includes payroll and administrative costs of our finance operations and credit card processing fees. These costs are expensed as incurred with the exception of contract receivable origination costs, which are capitalized and amortized over the term of the related contracts receivable as an adjustment to interest revenue using the effective interest method in accordance with guidelines issued under ASC 310. These expenses are allocated to our Vacation Interest Sales and Financing business segment, with the exception of a portion of expenses incurred by the in-house collections department, which are allocated to the Hospitality and Management Services business segment.
Other Operating Expenses
Other operating expenses include credit card fees incurred by us when customers remit down payments associated with a VOI purchase in the form of credit cards and also include certain sales incentives given to customers as motivation to purchase VOIs, all of which are expensed as the related Vacation Interest sales revenue is recognized. These expenses are allocated to our Vacation Interest Sales and Financing business segment.
General and Administrative Expense
General and administrative expense includes payroll and benefits, legal, audit and other professional services, costs related to mergers and acquisitions, travel costs, technology-related costs and corporate facility expense. These expenses are not allocated to our business segments, but rather are reported under Corporate and Other.
Depreciation and Amortization
We record depreciation expense in connection with depreciable property and equipment we have purchased or acquired, including buildings and leasehold improvements, furniture and office equipment, land improvements and computer software and equipment. In addition, we record amortization expense on intangible assets with a finite life that we have acquired, including management contracts, member relationships, exchange clubs, distributor relationships and others. Depreciation and amortization expense is not allocated to our business segments, but rather is reported in Corporate and Other.
Interest Expense
Interest expense related to corporate-level indebtedness is reported in Corporate and Other. Interest expense related to our securitizations and consumer loan financings is allocated to our Vacation Interest Sales and Financing business segment.

Results of Operations
In comparing our results of operations between two periods, we sometimes refer to "same-store" results. When referring to same-store results of our Hospitality and Management Services segment, we are referring to the results relating to management contracts with resorts in effect during the entirety of the two applicable periods. When referring to same-store results of our Vacation Interest Sales and Financing segment, we are referring to the results relating to sales centers open during the entirety of both of the applicable periods.

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Comparison of the Year Ended December 31, 2014 to the Year Ended December 31, 2013
 
 
Year ended December 31, 2014
 
Year ended December 31, 2013
 
 
Hospitality
and
Management
Services
 
Vacation
Interest Sales and Financing
 
Corporate
and Other
 
Total
 
Hospitality
and
Management
Services
 
Vacation
Interest Sales and
Financing
 
Corporate
and Other
 
Total
 
 
(In thousands)
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management and member services
 
$
152,201

 
$

 
$

 
$
152,201

 
$
131,238

 
$

 
$

 
$
131,238

Consolidated resort operations
 
38,406

 

 

 
38,406

 
35,512

 

 

 
35,512

Vacation Interest sales, net of provision $0, $57,202, $0, $57,202, $0, $44,670, $0 and $44,670, respectively
 

 
532,006

 

 
532,006

 

 
464,613

 

 
464,613

Interest
 

 
66,849

 
1,549

 
68,398

 

 
55,601

 
1,443

 
57,044

Other
 
8,691

 
44,864

 

 
53,555

 
8,673

 
32,708

 

 
41,381

Total revenues
 
199,298

 
643,719

 
1,549

 
844,566

 
175,423

 
552,922

 
1,443

 
729,788

Costs and Expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management and member services
 
33,184

 

 

 
33,184

 
37,907

 

 

 
37,907

Consolidated resort operations
 
35,409

 

 

 
35,409

 
34,333

 

 

 
34,333

Vacation Interest cost of sales
 

 
63,499

 

 
63,499

 

 
56,695

 

 
56,695

Advertising, sales and marketing
 

 
297,095

 

 
297,095

 

 
258,451

 

 
258,451

Vacation Interest carrying cost, net
 

 
35,495

 

 
35,495

 

 
41,347

 

 
41,347

Loan portfolio
 
1,303

 
7,508

 

 
8,811

 
1,111

 
8,520

 

 
9,631

Other operating
 

 
22,135

 

 
22,135

 

 
12,106

 

 
12,106

General and administrative
 

 

 
102,993

 
102,993

 

 

 
145,925

 
145,925

Depreciation and amortization
 

 

 
32,529

 
32,529

 

 

 
28,185

 
28,185

Interest expense
 

 
15,072

 
41,871

 
56,943

 

 
16,411

 
72,215

 
88,626

Loss on extinguishment of debt
 

 

 
46,807

 
46,807

 

 

 
15,604

 
15,604

Impairments and other write-offs
 

 

 
240

 
240

 

 

 
1,587

 
1,587

Gain on disposal of assets
 

 

 
(265
)
 
(265
)
 

 

 
(982
)
 
(982
)
Gain on bargain purchase from business combinations
 

 

 

 

 

 

 
(2,879
)
 
(2,879
)
Total costs and expenses
 
69,896

 
440,804

 
224,175

 
734,875

 
73,351

 
393,530

 
259,655

 
726,536

Income (loss) before provision for income taxes
 
129,402

 
202,915

 
(222,626
)
 
109,691

 
102,072

 
159,392

 
(258,212
)
 
3,252

Provision for income taxes
 

 

 
50,234

 
50,234

 

 

 
5,777

 
5,777

Net income (loss)
 
$
129,402

 
$
202,915

 
$
(272,860
)
 
$
59,457

 
$
102,072

 
$
159,392

 
$
(263,989
)
 
$
(2,525
)

Revenues
Total revenues increased $114.8 million, or 15.7%, to $844.6 million for the year ended December 31, 2014 from $729.8 million for the year ended December 31, 2013. Total revenues in our Hospitality and Management Services segment increased by $23.9 million, or 13.6%, to $199.3 million for the year ended December 31, 2014 from $175.4 million for the year ended December 31, 2013. Total revenues in our Vacation Interest Sales and Financing segment increased $90.8 million, or 16.4%, to $643.7 million for the year ended December 31, 2014 from $552.9 million for the year ended December 31, 2013. Revenues in our Corporate and Other segment were $1.5 million for the year ended December 31, 2014 and $1.4 million for the year ended December 31, 2013.
Management and Member Services. Total management and member services revenue, which is recorded in our Hospitality and Management Services segment, increased $21.0 million, or 16.0%, to $152.2 million for the year ended December 31, 2014 from $131.2 million for the year ended December 31, 2013. Management fees increased as a result
of the inclusion of the managed resorts from the Island One Acquisition and the PMR Service Companies Acquisition for the entirety of the year ended December 31, 2014, as compared to only a portion of the year ended December 31, 2013, and increases in operating costs at the resort level, which generated higher management fee revenue on a same-store basis from 91

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cost-plus management agreements. We also experienced higher revenue from our Club operations in the year ended December 31, 2014, as compared to the year ended December 31, 2013, due to additional members acquired as a result of the Island One Acquisition, as well as higher membership dues. The increases in management fee revenue and revenue from the Clubs were partially offset by the elimination of commissions earned on the fee-for-service management agreements with Island One, Inc., which were terminated in conjunction with the Island One Acquisition on July 24, 2013.
Consolidated Resort Operations. Consolidated resort operations revenue, which is recorded in our Hospitality and Management Services segment, increased $2.9 million, or 8.1%, to $38.4 million for the year ended December 31, 2014 from $35.5 million for the year ended December 31, 2013. The increase was primarily due to higher owner maintenance fee and assessment revenue recorded by our two resorts in St. Maarten, higher food and beverage revenues at certain restaurants that we own and manage and higher revenue from retail ticket sales operations acquired in the Island One Acquisition. These increases were partially offset by lower revenue as a result of the leasing of certain golf courses to a third party during the second half of 2013.
Vacation Interest Sales, Net. Vacation Interest sales, net, in our Vacation Interest Sales and Financing segment increased $67.4 million, or 14.5%, to $532.0 million for the year ended December 31, 2014 from $464.6 million for the year ended December 31, 2013. The increase in Vacation Interest sales, net, was attributable to a $79.9 million increase in Vacation Interest sales revenue, partially offset by a $12.5 million increase in our provision for uncollectible Vacation Interest sales revenue.
The $79.9 million increase in Vacation Interest sales revenue during the year ended December 31, 2014 compared to the year ended December 31, 2013 was generated by sales growth on a same-store basis from 46 sales centers due to an increase in the number of sales presentations ("tours") and an increase in our volume per guest ("VPG," which represents Vacation Interest sales revenue divided by the number of tours), as well as the revenue contribution from our sales centers acquired in connection with the Island One Acquisition for the entirety of the year ended December 31, 2014, as compared to only a portion of the year ended December 31, 2013.
Our total number of tours increased to 220,708 for the year ended December 31, 2014 from 207,075 for the year ended December 31, 2013. Additionally, our VPG increased by $306, or 12.6%, to $2,732 for the year ended December 31, 2014 from $2,426 for the year ended December 31, 2013. VOI sales transactions increased to 31,759 during the year ended December 31, 2014, compared to 29,955 transactions during the year ended December 31, 2013 and VOI average transaction size increased $2,217, or 13.2%, to $18,988 for the year ended December 31, 2014 from $16,771 for the year ended December 31, 2013. Our closing percentage (which represents the percentage of VOI sales transactions closed relative to the total number of tours at our sales centers during the period presented) remained relatively flat at 14.4% for the year ended December 31, 2014, as compared to 14.5% for the year ended December 31, 2013. The increase in average sales price per transaction, while maintaining a consistent closing percentage and the resulting increase in VPG, were due principally to a change in our focus on selling larger point packages and the success of the sales and marketing initiatives implemented in association with this strategy.
Sales incentives increased $8.9 million, or 79.9%, to $20.0 million for the year ended December 31, 2014 from $11.1 million for the year ended December 31, 2013. As a percentage of gross Vacation Interest sales revenue, sales incentives were 3.4% for the year ended December 31, 2014, compared to 2.2% for the year ended December 31, 2013. The amount we record as sales incentives in each reporting period is reduced by an estimate of the amount of such sales incentives that we do not expect customers to redeem. During the first half of 2013, we completed the process of collecting adequate data regarding historical usage of our sales incentives provided under a program implemented in December 2011, and, based upon such data, the amount recorded as sales incentives for this period was reduced, and our Vacation Interest sales revenue was increased, by $3.2 million relating to the expiration, and expected future expiration, of sales incentives provided to customers prior to the six months ended June 30, 2013. No such reduction of sales incentives relating to prior periods was recorded for the year ended December 31, 2014. Due to the ongoing success of the program implemented in December 2011, usage of sales incentives has continued to trend upward, resulting in an increase in sales incentives recorded for the year ended December 31, 2014, as compared to the year ended December 31, 2013. Excluding the $3.2 million reduction for the year ended December 31, 2013, sales incentives as a percentage of gross Vacation Interest sales revenue were 3.4% for the year ended December 31, 2014 compared to 2.8% for the year ended December 31, 2013.
Provision for uncollectible Vacation Interest sales revenue increased $12.5 million, or 28.1%, to $57.2 million for the year ended December 31, 2014 from $44.7 million for the year ended December 31, 2013, primarily due to the increase in Vacation Interest sales revenue and an increase in the percentage of financed Vacation Interest sales for the year ended December 31, 2014, as compared to the year ended December 31, 2013. The allowance for mortgages and contracts receivable as a percentage of gross mortgages and contracts receivable was 21.5% as of December 31, 2014, as compared to 21.3% as of December 31, 2013.
Interest Revenue. Interest revenue increased $11.4 million, or 19.9%, to $68.4 million for the year ended December 31, 2014 from $57.0 million for the year ended December 31, 2013. The increase was attributable to our Vacation Interest Sales and Financing segment, and was comprised of a $15.6 million increase resulting from a larger average outstanding balance in

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the mortgages and contracts receivable portfolio during the year ended December 31, 2014, as compared to the year ended December 31, 2013. This increase was partially offset by (i) a decrease of $1.6 million attributable to a reduction in the weighted average interest rate on the portfolio and (ii) a decrease of $3.5 million associated with the amortization of deferred loan origination costs. Amortization of deferred loan origination costs increased during the year ended December 31, 2014 due to the increase in deferred loan origination costs during the last several years, primarily as a result of higher Vacation Interest sales revenue and a higher percentage of such revenue that is financed.
 Other Revenue. Other revenue increased $12.2 million, or 29.4%, to $53.6 million for the year ended December 31, 2014 from $41.4 million for the year ended December 31, 2013.
Other revenue in our Hospitality and Management Services segment was $8.7 million for each of the years ended December 31, 2014 and December 31, 2013.
Other revenue in our Vacation Interest Sales and Financing segment increased $12.2 million, or 37.2%, to $44.9 million for the year ended December 31, 2014 from $32.7 million for the year ended December 31, 2013. Non-cash incentives increased $9.2 million to $18.5 million for the year ended December 31, 2014 from $9.3 million for the year ended December 31, 2013. The increase was primarily due to higher gross Vacation Interest sales revenue for the year ended December 31, 2014, as compared to the year ended December 31, 2013 and a $3.2 million reduction of sales incentives recorded for the year ended December 31, 2013 resulting from the expiration, and expected future expiration, of sales incentives we provided to customers. Excluding the $3.2 million reduction in sales incentives for the year ended December 31, 2013, non-cash incentives as a percentage of gross Vacation Interest sales revenue were 3.1% for the year ended December 31, 2014, as compared to 2.5% for the year ended December 31, 2013. This increase was due to the ongoing success of the sales incentive program implemented in December 2011, which usage has continued to trend upward resulting in an increase in sales incentives recorded. In addition, other revenue increased for the year ended December 31, 2014, as compared to the year ended December 31, 2013, due to higher closing fee revenue resulting from the increase in the number of VOI transactions closed.

Costs and Expenses
Total costs and expenses increased $8.3 million, or 1.1%, to $734.9 million for the year ended December 31, 2014 from $726.5 million for the year ended December 31, 2013.
Total costs and expenses for the year ended December 31, 2014 included the following cash and non-cash items totaling $63.0 million: (i) a $46.8 million loss on extinguishment of debt, of which $16.6 million was non-cash and (ii) a $16.2 million non-cash stock-based compensation charge.
Total costs and expenses for the year ended December 31, 2013 included the following cash and non-cash items totaling $63.8 million: (i) a $40.5 million non-cash stock-based compensation charge, primarily attributable to immediately-vested stock options issued in connection with the consummation of the IPO during the year ended December 31, 2013 (see "Note 21—Stock-Based Compensation" of our consolidated financial statements included elsewhere in this annual report for further detail on these stock options); (ii) a $15.6 million loss on extinguishment of debt, of which $7.5 million was non-cash and (iii) a $10.5 million charge related to the final settlement of the Alter Ego Suit ($5.5 million of which was non-cash and represented the carrying value of our interest in certain Mexican land transferred to the plaintiff), partially offset by a $2.9 million gain on bargain purchase from business combinations resulting from the completion of the PMR Service Companies Acquisition on July 24, 2013.
Management and Member Services Expense. Management and member services expense, which is recorded in our Hospitality and Management Services segment, decreased $4.7 million, or 12.5%, to $33.2 million for the year ended December 31, 2014 from $37.9 million for the year ended December 31, 2013. For the years ended December 31, 2014 and 2013, management and member services expense included $1.6 million and $0.9 million, respectively, of non-cash stock-based compensation charges related to stock options issued in connection with, and since, the consummation of the IPO. Excluding these non-cash stock-based compensation charges, management and member services expense as a percentage of management and member services revenue decreased to 20.7% for the year ended December 31, 2014, compared to 28.2% for the year ended December 31, 2013. The decrease was primarily attributable to increased recovery of our expenses incurred on behalf of the HOAs and the Diamond Collections we manage, the elimination of the costs incurred under the fee-for-service agreements with Island One, Inc. that terminated in conjunction with the Island One Acquisition on July 24, 2013, and lower operating expense associated with the Clubs. In April 2014, we renegotiated the contract with Interval International, relieving us from our obligation to repay the unearned portion to Interval International under the original contract executed in 2008 and resulting in the one-time release of this deferred revenue to the statement of operations and comprehensive income (loss) as a reduction of exchange company costs and ongoing cost savings. Including the non-cash stock-based compensation charges discussed above, management and member services expense as a percentage of management and member services revenue decreased to 21.8% for the year ended December 31, 2014 from 28.9% for the year ended December 31, 2013.

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Consolidated Resort Operations Expense. Consolidated resort operations expense, which is recorded in our Hospitality and Management Services segment, increased $1.1 million, or 3.1%, to $35.4 million for the year ended December 31, 2014 from $34.3 million for the year ended December 31, 2013. Consolidated resort operations expense as a percentage of consolidated resort operations revenue decreased 4.5% to 92.2% for the year ended December 31, 2014 from 96.7% for the year ended December 31, 2013. This decrease was primarily due to the leasing of certain golf courses to a third party during the second half of 2013, partially offset by higher operational expenses at our two resorts in St. Maarten, an increase in expenses associated with the retail ticket sales operations acquired in the Island One Acquisition and higher food and beverage expenses at certain restaurants that we own and manage.
Vacation Interest Cost of Sales. Vacation Interest cost of sales, which is recorded in our Vacation Interest Sales and Financing segment, increased $6.8 million, or 12.0%, to $63.5 million for the year ended December 31, 2014 from $56.7 million for the year ended December 31, 2013. This increase consisted of an $8.6 million increase related to an increase in Vacation Interest sales revenue, partially offset by a $1.8 million decrease resulting from changes in estimates under the relative sales value method. These changes related to a larger average selling price per point, partially offset by a smaller pool of low-cost inventory becoming eligible for capitalization in accordance with our inventory recovery agreements during the year ended December 31, 2014 as compared to the year ended December 31, 2013. Vacation Interest cost of sales as a percentage of Vacation Interest sales, net decreased to 11.9% for the year ended December 31, 2014 from 12.2% for the year ended December 31, 2013. See "Critical Accounting Policies and Use of Estimates—Vacation Interest Cost of Sales" for additional information regarding the relative sales value method.
Advertising, Sales and Marketing. Advertising, sales and marketing costs, which is recorded in our Vacation Interest Sales and Financing segment, increased $38.6 million, or 15.0%, to $297.1 million for the year ended December 31, 2014 from $258.5 million for the year ended December 31, 2013. For the year ended December 31, 2014 and 2013, advertising, sales and marketing costs included $2.2 million and $2.1 million, respectively, of non-cash stock-based compensation charges related to stock options issued in connection with, and since, the consummation of the IPO. Excluding these non-cash stock-based compensation charges, advertising, sales and marketing costs as a percentage of Vacation Interest sales revenue was 50.0% for the year ended December 31, 2014, compared to 50.3% for the year ended December 31, 2013. Including the non-cash stock-based compensation charges discussed above, advertising, sales and marketing costs as a percentage of Vacation Interest sales revenue was 50.4% for the year ended December 31, 2014, compared to 50.7% for the year ended December 31, 2013.
Vacation Interest Carrying Cost, Net. Vacation Interest carrying cost, net, which is recorded in our Vacation Interest Sales and Financing segment, decreased $5.8 million, or 14.2%, to $35.5 million for the year ended December 31, 2014 from $41.3 million for the year ended December 31, 2013. This decrease was primarily due to (i) an increase in revenue due to an increase in the number of, and the average price of, Sampler Packages sold, as a result of our increased focus on selling higher-priced Sampler Packages; (ii) more occupied room nights and higher average daily rates and (iii) an increase in rental revenue attributable to the inclusion of VOIs available for rent from the Island One Acquisition completed on July 24, 2013. This decrease was partially offset by (a) additional maintenance fee expense related to delinquent inventory recovered pursuant to our inventory recovery agreements no longer eligible for capitalization, during the year ended December 31, 2014, as compared to the year ended December 31, 2013; (b) higher operating expenses as a result of a rise in rental activity and (c) an increase in additional maintenance fees expense incurred related to the inventory acquired in the Island One Acquisition.
Loan Portfolio Expense. Loan portfolio expense decreased $0.8 million, or 8.5%, to $8.8 million for the year ended December 31, 2014 from $9.6 million for the year ended December 31, 2013. This decrease was primarily attributable to an increase in the amount of loan origination costs deferred pursuant to ASC 310. In accordance with ASC 310, we defer certain costs incurred in connection with consumer loan originations, which are then amortized over the life of the related consumer loans. An increase in the value of contracts receivable originated in the year ended December 31, 2014 resulted in higher loan origination costs deferred relative to the year ended December 31, 2013. The decrease was partially offset by a $0.1 million increase in non-cash stock-based compensation charges related to stock options issued in connection with, and since, the consummation of the IPO.
Other Operating Expense. Other operating expense related to our Vacation Interest Sales and Financing segment increased $10.0 million, or 82.8%, to $22.1 million for the year ended December 31, 2014 from $12.1 million for the year ended December 31, 2013. Non-cash incentives increased $9.2 million to $18.5 million for the year ended December 31, 2014 from $9.3 million for the year ended December 31, 2013. This increase was primarily due to higher gross Vacation Interest sales revenue for the year ended December 31, 2014, as compared to the year ended December 31, 2013 and a $3.2 million reduction of sales incentives recorded for the year ended December 31, 2013 resulting from the expiration, and expected future expiration, of sales incentives we provided to customers. Excluding the $3.2 million reduction in sales incentives for the year ended December 31, 2013, non-cash incentives as a percentage of gross Vacation Interest sales revenue were 3.1% for the year ended December 31, 2014 as compared to 2.5% for the year ended December 31, 2013. This increase was due to the ongoing success of the sales incentive program implemented in December 2011, which usage has continued to trend upward resulting in an increase in sales incentives recorded.

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General and Administrative Expense. General and administrative expense, which is recorded under Corporate and Other, decreased $42.9 million, or 29.4%, to $103.0 million for the year ended December 31, 2014 from $145.9 million for the year ended December 31, 2013. For the years ended December 31, 2014 and 2013, general and administrative expense included $11.7 million and $37.0 million, respectively, of non-cash stock-based compensation charges related to stock options issued in connection with, and since, the consummation of the IPO. In addition, during the year ended December 31, 2013, there was a $10.5 million charge ($5.5 million of which was non-cash) related to the final settlement of the Alter Ego Suit. Excluding these non-cash and other charges, general and administrative expense decreased 7.2% for the year ended December 31, 2014, as compared to the year ended December 31, 2013, primarily due to increased recovery of our expenses incurred on behalf of the HOAs and the Diamond Collections we manage. Excluding these non-cash and other charges discussed above, general and administrative expense as a percentage of total revenue was 10.8% for the year ended December 31, 2014, as compared to 13.5% for the year ended December 31, 2013. Including the non-cash and other charges discussed above, general and administrative expense as a percentage of total revenue was 12.2% for the year ended December 31, 2014, as compared to 20.0% for the year ended December 31, 2013.
Depreciation and Amortization. Depreciation and amortization, which is recorded under Corporate and Other, increased $4.3 million, or 15.4%, to $32.5 million for the year ended December 31, 2014 from $28.2 million for the year ended December 31, 2013. This increase was primarily attributable to the addition of depreciable and amortizable assets in
connection with the Island One Acquisition and the PMR Service Companies Acquisition (both completed on July 24, 2013),
information technology related projects and equipment and renovation projects at certain sales centers.
Interest Expense. Interest expense, which is recorded in Corporate and Other and the Vacation Interest Sales and Financing segment, decreased $31.7 million, or 35.7%, to $56.9 million for the year ended December 31, 2014 from $88.6 million for the year ended December 31, 2013. Interest expense recorded in our Corporate and Other segment decreased $30.3 million, or 42.0%, to $41.9 million for the year ended December 31, 2014 from $72.2 million for the year ended December 31, 2013. Cash interest, debt issuance cost amortization and debt discount amortization relating to the Senior Secured Notes were $30.5 million lower for the year ended December 31, 2014 due to the consummation of the Tender Offer in August 2013 and the redemption of the Senior Secured Notes on June 9, 2014. Cash and paid-in-kind interest and debt issuance cost amortization in connection with the PMR Acquisition Loan (which we entered into on May 21, 2012 and repaid in full on July 24, 2013) were $7.4 million lower due to their inclusion in a majority of year ended December 31, 2013, whereas no such cash and paid-in-kind interest and debt issuance cost amortization was recorded in the year ended December 31, 2014. Cash and paid-in-kind interest and debt issuance cost amortization in connection with the Tempus Acquisition Loan (which we entered into on July 1, 2011 and repaid in full on July 24, 2013) were $5.8 million lower due to their inclusion in a majority of the year ended December 31, 2013, whereas no such cash and paid-in-kind interest and debt issuance cost amortization was recorded in the year ended December 31, 2014. Furthermore, cash interest and debt issuance cost amortization relating to the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan was $1.8 million lower due to their payoff on May 9, 2014. The above decreases were partially offset by $17.2 million of cash interest, debt issuance cost amortization and debt discount amortization relating to the Senior Credit Facility recorded since May 9, 2014, the date on which we closed the Senior Credit Facility. See "Liquidity and Capital ResourcesIndebtedness” for the definition of and further detail on these transactions.
Interest expense recorded in our Vacation Interest Sales and Financing segment decreased $1.3 million, or 8.2%, to $15.1 million for the year ended December 31, 2014 from $16.4 million for the year ended December 31, 2013. The decrease was primarily attributable to our principal pay down of securitization notes and Funding Facilities bearing higher interest rates and their replacement with those bearing lower interest rates, partially offset by higher interest expense due to higher average outstanding balances under securitization notes and Funding Facilities during the year ended December 31, 2014, as compared to the year ended December 31, 2013. See "Liquidity and Capital ResourcesIndebtedness" for the definition of and further detail on these borrowings.
Loss on Extinguishment of Debt. Loss on extinguishment of debt, which is recorded in Corporate and Other, was $46.8 million for the year ended December 31, 2014 and $15.6 million for the year ended December 31, 2013.

On May 9, 2014, we repaid all outstanding indebtedness under the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan using a portion of the proceeds from the term loan portion of the Senior Credit Facility. Unamortized debt issuance cost on the ILXA Inventory Loan and the Tempus Inventory Loan of $0.1 million was recorded as a loss on extinguishment of debt.
In addition, on May 9, 2014, we terminated the 2013 Revolving Credit Facility in conjunction with our entry into the Senior Credit Facility and recorded a $0.9 million loss on extinguishment of debt related to unamortized debt issuance costs.
On June 9, 2014, we redeemed all of the remaining outstanding principal amount under the Senior Secured Notes using a portion of the proceeds from the term loan portion of the Senior Credit Facility. As a result, $30.2 million of redemption premium, $9.4 million of unamortized debt issuance cost and $6.1 million of unamortized debt discount were recorded as a loss

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on extinguishment of debt. See "Note 16Borrowings" to our consolidated financial statements included elsewhere in this annual report and "Liquidity and Capital Resources—Indebtedness" for further detail on these transactions.
On July 24, 2013, we repaid all outstanding indebtedness under the Tempus Acquisition Loan and the PMR Acquisition loan using the proceeds from the IPO. The unamortized debt issuance cost on both the Tempus Acquisition Loan and the PMR
Acquisition Loan and the additional exit fees paid totaling $4.9 million were recorded as loss on extinguishment of debt.
In addition, on August 23, 2013, we completed the Tender Offer, and a pro rata portion of the unamortized debt issuance cost associated with the Senior Secured Notes and the call premium paid upon the completion of the Tender Offer, totaling $8.5 million, were recorded as loss on extinguishment of debt. See "Liquidity and Capital Resources—Senior Secured Notes” for further detail on the Tender Offer.
On October 21, 2013, we redeemed all of the DROT 2009 notes originally issued on October 15, 2009 (the "DROT 2009 Notes") using proceeds from borrowings under the Conduit Facility. The unamortized debt issuance costs and debt discount totaling $2.2 million were recorded as a loss on extinguishment of debt. See "Liquidity and Capital Resources—Indebtedness Securitization Notes" for further detail on the debt redemption.
Impairments and Other Write-offs. Impairments and other write-offs, which are recorded under Corporate and Other, were $0.2 million for the year ended December 31, 2014 and $1.6 million for the year ended December 31, 2013. The impairments for the year ended December 31, 2013 were attributable to the write down of a parcel of real estate acquired in connection with the PMR Acquisition to its net realizable value based on a third-party appraisal and the write off of obsolete sales materials.
Gain on Disposal of Assets. Gain on disposal of assets, which is recorded under Corporate and Other, was $0.3 million for the year ended December 31, 2014 and $1.0 million for the year ended December 31, 2013. The gain on disposal of assets recorded for the year ended December 31, 2013 was primarily attributable to the sale of real estate at certain European locations recorded during the year ended December 31, 2013.
Gain on Bargain Purchase from Business Combinations. Gain on bargain purchase from business combinations, which is recorded under Corporate and Other, was zero for the year ended December 31, 2014, compared to $2.9 million for the year ended December 31, 2013. The gain on bargain purchase from business combinations recorded for the year ended December 31, 2013 was attributable to the fair value of the assets acquired, net of the liabilities assumed, in the PMR Service Companies Acquisition in 2013, which exceeded the purchase price due primarily to the fact that the assets were purchased as part of a distressed sale.
Income Taxes. Provision for income taxes, which is recorded under Corporate and Other, was $50.2 million for the year ended December 31, 2014, as compared to $5.8 million for the year ended December 31, 2013. The increase was due to an increase in our income before provision for income taxes. There are numerous timing differences in our reporting of income and expenses for financial reporting and income tax reporting purposes, which include, but are not limited to, the use of the installment method of accounting for reporting of VOI sales and interest income, stock based compensation expense and the utilization of our NOLs. We expect the rate at which we pay cash taxes to be substantially less than the statutory tax rate for the foreseeable future.



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Comparison of the Year Ended December 31, 2013 to the Year Ended December 31, 2012
 
 
Year Ended December 31, 2013
 
Year Ended December 31, 2012
 
 
Hospitality
and
Management
Services
 
Vacation
Interest Sales and Financing
 
Corporate
and Other
 
Total
 
Hospitality
and
Management
Services
 
Vacation
Interest Sales and
Financing
 
Corporate
and Other
 
Total
 
 
(In thousands)
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management and member services
 
$
131,238

 
$

 
$

 
$
131,238

 
$
114,937

 
$

 
$

 
$
114,937

Consolidated resort operations
 
35,512

 

 

 
35,512

 
33,756

 

 

 
33,756

Vacation Interest sales, net of provision $0, $44,670, $0, $44,670, $0, $25,457, $0 and $25,457, respectively
 

 
464,613

 

 
464,613

 

 
293,098

 

 
293,098

Interest
 

 
55,601

 
1,443

 
57,044

 

 
51,769

 
1,437

 
53,206

Other
 
8,673

 
32,708

 

 
41,381

 
4,595

 
24,076

 

 
28,671

Total revenues
 
175,423

 
552,922

 
1,443

 
729,788

 
153,288

 
368,943

 
1,437

 
523,668

Costs and Expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management and member services
 
37,907

 

 

 
37,907

 
35,330

 

 

 
35,330

Consolidated resort operations
 
34,333

 

 

 
34,333

 
30,311

 

 

 
30,311

Vacation Interest cost of sales
 

 
56,695

 

 
56,695

 

 
32,150

 

 
32,150

Advertising, sales and marketing
 

 
258,451

 

 
258,451

 

 
178,365

 

 
178,365

Vacation Interest carrying cost, net
 

 
41,347

 

 
41,347

 

 
36,363

 

 
36,363

Loan portfolio
 
1,111

 
8,520

 

 
9,631

 
858

 
8,628

 

 
9,486

Other operating
 

 
12,106

 

 
12,106

 

 
8,507

 

 
8,507

General and administrative
 

 

 
145,925

 
145,925

 

 

 
99,015

 
99,015

Depreciation and amortization
 

 

 
28,185

 
28,185

 

 

 
18,857

 
18,857

Interest expense
 

 
16,411

 
72,215

 
88,626

 

 
18,735

 
77,422

 
96,157

Loss on extinguishment of debt
 

 

 
15,604

 
15,604

 

 

 

 

Impairments and other write-offs
 

 

 
1,587

 
1,587

 

 

 
1,009

 
1,009

Gain on disposal of assets
 

 

 
(982
)
 
(982
)
 

 

 
(605
)
 
(605
)
Gain on bargain purchase from business combinations
 

 

 
(2,879
)
 
(2,879
)
 

 

 
(20,610
)
 
(20,610
)
Total costs and expenses
 
73,351

 
393,530

 
259,655

 
726,536

 
66,499

 
282,748

 
175,088

 
524,335

Income (loss) before provision (benefit) for income taxes
 
102,072

 
159,392

 
(258,212
)
 
3,252

 
86,789

 
86,195

 
(173,651
)
 
(667
)
Provision (benefit) for income taxes
 

 

 
5,777

 
5,777

 

 

 
(14,310
)
 
(14,310
)
Net income (loss)
 
$
102,072

 
$
159,392

 
$
(263,989
)
 
$
(2,525
)
 
$
86,789

 
$
86,195

 
$
(159,341
)
 
$
13,643

Revenues
Total revenues increased $206.1 million, or 39.4%, to $729.8 million for the year ended December 31, 2013 from $523.7 million for the year ended December 31, 2012. Total revenues in our Hospitality and Management Services segment grew by $22.1 million, or 14.4%, to $175.4 million for the year ended December 31, 2013 from $153.3 million for the year ended December 31, 2012. Total revenues in our Vacation Interest Sales and Financing segment increased $184.0 million, or 49.9%, to $552.9 million for the year ended December 31, 2013 from $368.9 million for the year ended December 31, 2012. Revenues in our Corporate and Other segment were $1.4 million for the year ended December 31, 2013 and $1.4 million for the year ended December 31, 2012.
Management and Member Services. Total management and member services revenue, which is recorded in our Hospitality and Management Services segment, increased $16.3 million, or 14.2%, to $131.2 million for the year ended December 31, 2013 from $114.9 million for the year ended December 31, 2012. Management fees increased as a result of the full year management of the resorts covered by the management agreements acquired from Pacific Monarch Resorts (completed in May 2012), the Island One Companies and the PMR Service Companies (both completed in July 2013) for the year ended December 31, 2013. We also experienced higher revenue from our club operations due to increased membership dues, higher collection rate and higher membership count in the year ended December 31, 2013 compared to the year ended December 31, 2012. These increases were partially offset by the reduction in commissions earned on the fee-for-service

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management agreements with Island One, Inc., which were terminated in conjunction with the Island One Acquisition on July 24, 2013.
Consolidated Resort Operations. Consolidated resort operations revenue, which is recorded in our Hospitality and Management Services segment, increased $1.8 million, or 5.2%, to $35.5 million for the year ended December 31, 2013 from $33.8 million for the year ended December 31, 2012, primarily due to retail ticket sales and food and beverage operations acquired in the Island One Acquisition and higher food and beverage revenues at certain other restaurants that we own and manage.
Vacation Interest Sales, Net. Vacation Interest sales, net, in our Vacation Interest Sales and Financing segment increased$171.5 million, or 58.5%, to $464.6 million for the year ended December 31, 2013 from $293.1 million for the year ended December 31, 2012. The increase in Vacation Interest sales, net, was attributable to a $190.7 million increase in Vacation Interest sales revenue, partially offset by a $19.2 million increase in our provision for uncollectible Vacation Interest sales revenue.
The $190.7 million increase in Vacation Interest sales revenue during the year ended December 31, 2013 compared to the year ended December 31, 2012 was generated by sales growth on a same-store basis from 47 sales centers due to an increase in the number of transactions and a higher average sales price per transaction, as well as the revenue contribution from our sales centers acquired pursuant to the Island One Acquisition. During the second half of 2013, we closed three low performing off-site sales centers, which we believe will enable us to increase sales efficiencies.
Our total number of tours increased to 207,075 for the year ended December 31, 2013 from 180,981 for the year ended December 31, 2012, primarily due to the expansion of our lead-generation and marketing programs. Additionally, VPG increased by $578, or 31.2%, to $2,426 for the year ended December 31, 2013 from $1,848 from the year ended December 31, 2012. We closed a total of 29,955 VOI sales transactions during the year ended December 31, 2013, compared to 26,734 transactions during the year ended December 31, 2012. Our closing percentage (which represents the percentage of VOI sales closed relative to the total number of sales presentations (tours) at our sales centers during the period presented) decreased slightly to 14.5% for the year ended December 31, 2013 from 14.8% for the year ended December 31, 2012 as a result of an increase in focus on sales presentations to new customers which generally result in a lower closing percentage compared to presentations to existing owners. VOI sales price per transaction increased to $16,771 for the year ended December 31, 2013 from $12,510 for the year ended December 31, 2012 due principally to a change in our selling strategy which focused on selling larger point packages and the success of the sales and marketing initiatives implemented in furtherance of this strategy.
Sales incentives increased $1.8 million, or 18.8%, to $11.1 million for the year ended December 31, 2013 from $9.4 million for the year ended December 31, 2012. As a percentage of gross Vacation Interest sales revenue, sales incentives were 2.2% for the year ended December 31, 2013, compared to 2.9% for the year ended December 31, 2012. The amount we record as sales incentives in each reporting period is reduced by an estimate of the amount of such sales incentives that we do not expect customers to redeem, and, accordingly, the amount of such estimate is included in our Vacation Interest sales revenue. During the first half of 2013, however, we completed the process of collecting adequate data regarding historical usage of our sales incentives provided under a program implemented in December 2011. Accordingly, during the six months ended June 30, 2013, the amount we recorded as sales incentives was reduced, and our Vacation Interest sales revenue was increased, by $3.2 million relating to the expiration, and expected future expiration, of sales incentives we provided to customers prior to the six months ended June 30, 2013. No such reduction of sales incentives relating to prior periods was recorded for the six months ended December 31, 2013 or the year ended December 31, 2012. Excluding the $3.2 million reduction, sales incentives as a percentage of gross Vacation Interest sales revenue were 2.8% for the year ended December 31, 2013 compared to 2.9% for the year ended December 31, 2012.
Provision for uncollectible Vacation Interest sales revenue increased $19.2 million, or 75.5%, to $44.7 million for the year ended December 31, 2013 from $25.5 million for the year ended December 31, 2012, primarily due to the increase in Vacation Interest sales revenue and an increase in the percentage of financed Vacation Interest sales for the year ended December 31, 2013, as compared to the year ended December 31, 2012. Provision for uncollectible Vacation Interest sales revenue as a percentage of Vacation Interest sales revenue increased to 8.8% in the year ended December 31, 2013 from 8.0% in the year ended December 31, 2012.
Interest Revenue. Interest revenue increased $3.8 million, or 7.2%, to $57.0 million for the year ended December 31, 2013 from $53.2 million for the year ended December 31, 2012. The increase was attributable to our Vacation Interest Sales and Financing segment, and was comprised of a $4.2 million increase resulting from larger outstanding loan balances in the mortgages and contracts receivable portfolio, partially offset by a decrease of $0.4 million attributable to a reduction in the weighted average interest rate in the portfolio.
 Other Revenue. Other revenue increased $12.7 million, or 44.3%, to $41.4 million for the year ended December 31, 2013 from $28.7 million for the year ended December 31, 2012.

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Other revenue in our Hospitality and Management Services segment increased $4.1 million, or 88.7%, to $8.7 million for the year ended December 31, 2013 from $4.6 million for the year ended December 31, 2012. This increase was primarily attributable to $2.9 million in insurance proceeds received related to settlement agreements reached with insurance carriers during the year ended December 31, 2013. We received $1.7 million in insurance proceeds related to property damage at one of our resorts, $0.5 million in insurance proceeds related to the reimbursement of defense costs incurred in connection with the Alter Ego Suit and $0.7 million in insurance proceeds in connection with the Hawaii Water Intrusion Case. See "Item 3. Legal Proceedings" for the definition of and further detail on the Alter Ego Suit and "Liquidity and Capital Resources-Overview" for the definition of and further detail on the Hawaii Water Intrusion Case. In addition, collection fee revenue increased $0.8 million due to the inclusion of operations acquired in the PMR Acquisition for the full year ended December 31, 2013, as compared to only a portion of the year ended December 31, 2012.
Other revenue in our Vacation Interest Sales and Financing segment increased $8.6 million, or 35.9%, to $32.7 million for the year ended December 31, 2013 from $24.1 million for the year ended December 31, 2012. We recorded higher closing fee revenue resulting from the increase in the number of VOI transactions closed, higher loan servicing revenue on portfolios acquired in connection with the PMR Acquisition and higher commission revenue on consumer financing transactions in Europe completed through third parties. In addition, non-cash incentives increased $2.9 million to $9.3 million for the year ended December 31, 2013 from $6.4 million for the year ended December 31, 2012. The increase was primarily due to higher gross Vacation Interest sales revenue, partially offset by a reduction of sales incentives recorded for the six months ended June 30, 2013 resulting from the expiration, and expected future expiration, of sales incentives we provided to customers. As a percentage of gross Vacation Interest sales revenue, non-cash incentives were 1.8% for the year ended December 31, 2013, as compared to 2.0% for the year ended December 31, 2012.

Costs and Expenses
Total costs and expenses increased $202.2 million, or 38.6%, to $726.5 million for the year ended December 31, 2013 from $524.3 million for the year ended December 31, 2012.
Non-cash charges for the year ended December 31, 2013 related to stock-based compensation of $40.5 million; a charge of $10.5 million related to the final settlement of the Alter Ego Suit ($5.0 million of which was cash and $5.5 million of which represented the carrying value of our interest in certain Mexican land transferred to the plaintiff); a charge of $15.6 million ($8.1 million of which was cash) related to the early extinguishment of debt which was repaid with proceeds from the IPO in July 2013; and a gain on bargain purchase from business combinations of $2.9 million. These charges and adjustments totaled $63.7 million in the year ended December 31, 2013.
Non-cash charges for the year ended December 31, 2012 related to stock-based compensation of $3.3 million, a gain on bargain purchase from business combinations of $20.6 million and a $5.0 million charge associated with the termination of consultants who were previously executives of an acquired company (the "Executive Termination"). These charges and adjustments totaled $12.3 million in the year ended December 31, 2012.
Management and Member Services Expense. Management and member services expense, which is recorded in our Hospitality and Management Services segment, increased $2.6 million, or 7.3%, to $37.9 million for the year ended December 31, 2013 from $35.3 million for the year ended December 31, 2012. The increase was primarily attributable to higher operating expense associated with higher club member count and higher operating costs at the resorts for which we act as the HOA. The above increases were partially offset by a reduction in the costs incurred under the fee-for-service agreements with Island One, Inc. that terminated in conjunction with the Island One Acquisition and an increase in the absorption of certain expenses by the HOAs that we manage. Management and member services expense as a percentage of management and member services revenue decreased to 28.9% for the year ended December 31, 2013 from 30.7% for the year ended December 31, 2012.
Consolidated Resort Operations Expense. Consolidated resort operations expense, which is recorded in our Hospitality and Management Services segment, increased $4.0 million, or 13.3%, to $34.3 million for the year ended December 31, 2013 from $30.3 million for the year ended December 31, 2012. Consolidated resort operations expense as a percentage of consolidated resort operations revenue increased 6.9% to 96.7% for the year ended December 31, 2013 from 89.8% for the year ended December 31, 2012. This increase was primarily due to an increase in expenses related to retail ticket sales and food and beverage operations acquired in the Island One Acquisition and higher food and beverage expenses at certain other restaurants that we own and manage. In addition, we recorded a non-cash defined benefit plan charge related to a collective labor agreement entered into with the employees of our two resorts in St. Maarten, where we functioned as the HOA through December 31, 2014. See "Note 25Employee Benefit Plans" of our consolidated financial statements included elsewhere in this annual report.
Vacation Interest Cost of Sales. Vacation Interest cost of sales, which is recorded in our Vacation Interest Sales and Financing segment, increased $24.5 million or 76.3%, to $56.7 million for the year ended December 31, 2013 from $32.2

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million for the year ended December 31, 2012. Of this increase $18.8 million was due to an increase in Vacation Interest sales revenue for the year ended December 31, 2013 as compared to the year ended December 31, 2012. The remaining increase of $5.7 million resulted from the impact on estimates under the relative sales value method of (i) the inclusion of the inventory purchased in the PMR Acquisition in 2012 and (ii) a smaller pool of low-cost inventory becoming eligible for recovery and capitalization pursuant to our inventory recovery agreements during the year end December 31, 2013, as compared to the year ended December 31, 2012. The inventory purchased in the PMR Acquisition reduced the cost of sales for the year ended December 31, 2012 as the inventory had a lower cost basis than the average cost basis across our then existing inventory. The increase to cost of sales was compounded as a smaller pool of inventory became available for recovery and capitalization pursuant to our inventory recovery agreements during the year ended December 31, 2013. Vacation Interest cost of sales as a percentage of Vacation Interest sales, net increased to 12.2% for the year ended December 31, 2013 from 10.9% for the year ended December 31, 2012. See "Critical Accounting Policies and Use of Estimates—Vacation Interest Cost of Sales" for additional information regarding the relative sales value method.
Advertising, Sales and Marketing. Advertising, sales and marketing costs, which is recorded in our Vacation Interest Sales and Financing segment, increased $80.1 million, or 44.9%, to $258.5 million for the year ended December 31, 2013 from $178.4 million for the year ended December 31, 2012. This increase was mainly attributable to the increase in Vacation Interest sales during the year ended December 31, 2013 as compared to the year ended December 31, 2012 and a charge of $2.1 million for stock-based compensation related to option grants made at the time of the IPO. See "Note 21—Stock-Based Compensation" of our consolidated financial statements included elsewhere in this annual report and "—General and Administrative Expense" below for further detail on these stock options. As a percentage of Vacation Interest sales revenue, advertising, sales and marketing costs were 50.7% for the year ended December 31, 2013, compared to 56.0% for the year ended December 31, 2012.
Without the $2.1 million non-cash stock-based compensation charge, advertising, sales and marketing as a percentage of gross Vacation Interest sales revenue would have been 50.3% for the year ended December 31, 2013, a decrease of 5.7 percentage points compared to 56.0% for the year ended December 31, 2012. The decrease of such costs as a percentage of Vacation Interest sales revenue was primarily due to improved absorption of fixed costs through increased sales efficiencies.
Vacation Interest Carrying Cost, Net. Net Vacation Interest carrying cost, which is recorded in our Vacation Interest Sales and Financing segment, increased $5.0 million, or 13.7%, to $41.3 million for the year ended December 31, 2013 from $36.4 million for the year ended December 31, 2012. This increase was due to additional maintenance fees expense incurred related to the inventory acquired in the Island One Acquisition and recovered inventory pursuant to our inventory recovery agreements during the year ended December 31, 2013 as compared to the year ended December 31, 2012. In addition, we recorded higher operating expenses as a result of higher rental activity. These increases were partially offset by an increase in rental revenue and revenue from Sampler Packages, which reduced carrying costs. The increase in rental revenue was due to more occupied room nights and higher average daily rate. The increase in revenue from Sampler Packages was due to increases in the number of Sampler Packages sold and in the average price of Sampler Packages.
Loan Portfolio Expense. Loan portfolio expense increased $0.1 million, or 1.5%, to $9.6 million for the year ended December 31, 2013 from $9.5 million for the year ended December 31, 2012.
Other Operating Expense. Other operating expense related to our Vacation Interest Sales and Financing segment increased $3.6 million, or 42.3%, to $12.1 million for the year ended December 31, 2013 from $8.5 million for the year ended December 31, 2012. Non-cash incentives increased $2.9 million to $9.3 million for the year ended December 31, 2013 from $6.4 million for the year ended December 31, 2012. The increase was primarily due to higher gross Vacation Interest sales revenue, partially offset by a reduction of sales incentives recorded for the six months ended June 30, 2013 resulting from the expiration, and expected future expiration, of sales incentives we provided to customers. Non-cash incentives as a percentage of gross Vacation Interest sales revenue were 1.8% for the year ended December 31, 2013 as compared to 2.0% for the year ended December 31, 2012.
General and Administrative Expense. General and administrative expense, which is recorded under Corporate and Other, increased $46.9 million, or 47.4%, to $145.9 million for the year ended December 31, 2013 from $99.0 million for the year ended December 31, 2012. General and administrative expense included non-cash charges related to stock based compensation of $37.0 million for the year ended December 31, 2013 and $3.3 million for the year ended December 31, 2012. The $37.0 million non-cash stock-based compensation charge related to option grants made at the time of the IPO, which was recognized during the year ended December 31, 2013. In the year ended December 31, 2013, there was a charge of $10.5 million ($5.0 million of which was cash) related to the final settlement of the Alter Ego Suit. In the year ended December 31, 2012, there was a charge of $5.0 million related to the Executive Termination. Excluding these non-cash and other charges, general and administrative expense would have increased 8.5% for the year ended December 31, 2013, as compared to the year ended December 31, 2012. The increase in general and administrative expense year-over-year, to the extent not attributable to the non-cash and other charges, was primarily due to additional costs incurred in connection with the operation of the resorts acquired in the PMR Acquisition for a full year, and the Island One Acquisition and the PMR Service Companies Acquisition for a portion of the year ended December 31, 2013. See "Item 3. Legal Proceedings" for more detail on the Alter Ego Suit.

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On July 18, 2013, DRII issued fully vested stock options exercisable for 3.8 million shares of common stock to the former holders of restricted Class B common units (the "BCUs") of DRP in part to maintain the incentive value intended when we originally issued the BCUs to these individuals and to provide an incentive for such individuals to continue providing services to us. Of the total $37.0 million stock-based compensation charge recorded during the year ended December 31, 2013, $31.2 million is related to these options.
In addition, on July 18, 2013, in connection with the IPO, and on November 5, 2013, DRII issued stock options exercisable for 2.7 million and 0.2 million shares, respectively, of common stock to certain of its employees and employees of HM&C that provide services to DRII. Of the total stock-based compensation charge during the year ended December 31, 2013, $5.5 million is related to these options. These options were vested with respect to 25% of the shares of common stock on the grant date, and the options vest with respect to the remaining 75% of the shares of common stock equally on each of the next three anniversary dates. See "Note 20—Equity Transactions" and "Note 21—Stock-Based Compensation" of our consolidated financial statements included elsewhere in this annual report for additional information on the BCUs of DRP and stock options issued by DRII.
Depreciation and Amortization. Depreciation and amortization, which is recorded under Corporate and Other, increased $9.3 million, or 49.5%, to $28.2 million for the year ended December 31, 2013 from $18.9 million for the year ended December 31, 2012. This increase was primarily attributable to the addition of depreciable and amortizable assets in connection with the Island One Acquisition and the PMR Service Companies Acquisition (both completed in July 2013) and a full year of depreciation and amortization recorded for the year ended December 31, 2013 related to the assets acquired in the PMR Acquisition, as compared to only a portion of the year ended December 31, 2012. In addition, the expansion of our global headquarters in late 2012, renovation projects at certain sales centers and information technology related projects (all of which were completed in 2013) contributed to the increase.
Interest Expense. Interest expense, which is recorded in Corporate and Other and the Vacation Interest Sales and Financing segment, decreased $7.5 million, or 7.8%, to $88.6 million for the year ended December 31, 2013 from $96.2 million for the year ended December 31, 2012.
Interest expense recorded in our Corporate and Other segment decreased $5.2 million, or 6.7%, to $72.2 million for the year ended December 31, 2013 from $77.4 million for the year ended December 31, 2012. Cash and debt issuance cost amortization relating to the Senior Secured Notes was $1.9 million lower for the year ended December 31, 2013 due to the consummation of the Tender Offer, which resulted in the repurchase of Senior Secured Notes in an aggregate principal amount of $50.6 million on August 23, 2013. See "Liquidity and Capital Resources—Indebtedness—Senior Secured Notes" for further detail on the Tender Offer. Cash and paid-in-kind interest and debt issuance cost amortization in connection with the Tempus Acquisition Loan (which we entered into on July 1, 2011 and repaid in full on July 24, 2013) was $2.8 million lower due to its inclusion in a portion of the year ended December 31, 2013, as compared to the full year ended December 31, 2012.
Interest expense recorded in our Vacation Interest Sales and Financing segment decreased $2.3 million, or 12.4%, to $16.4 million for the year ended December 31, 2013 from $18.7 million for the year ended December 31, 2012. The decrease was primarily attributable to our principal pay down of securitization notes and funding facilities bearing higher interest rates and their replacement with those bearing lower interest rates. See "Liquidity and Capital Resources" for further detail on these borrowings.
Loss on extinguishment of Debt. Loss on extinguishment of debt, which is recorded in Corporate and Other, was $15.6 million for the year ended December 31, 2013. We did not record any loss on extinguishment of debt for the year ended December 31, 2012. On July 24, 2013, we repaid all outstanding indebtedness under the Tempus Acquisition Loan and the PMR Acquisition Loan using the proceeds from the IPO. The unamortized debt issuance costs on both the Tempus Acquisition Loan and the PMR Acquisition Loan, and the additional exit fees paid, were recorded as loss on extinguishment of debt. See "Liquidity and Capital Resources—Indebtedness—Tempus Acquisition Loan and Tempus Resorts Acquisition Financing" and "Liquidity and Capital Resources—Indebtedness—PMR Acquisition Loan and Inventory Loan" for further detail on these repayments of indebtedness.
In addition, on August 23, 2013, we completed the Tender Offer, and a pro rata portion of the unamortized debt issuance cost associated with the Senior Secured Notes and the call premium paid upon the completion of the Tender Offer were recorded as loss on extinguishment of debt. See "Liquidity and Capital Resources—Indebtedness—Senior Secured Notes" for further detail on the Tender Offer.
On October 21, 2013, we redeemed all of the DROT 2009 Notes using proceeds from borrowings under the Conduit Facility. The unamortized debt issuance costs and debt discount were recorded as a loss on extinguishment of debt. See "Liquidity and Capital Resources—Indebtedness—Securitization Notes" for further detail on the debt redemption.
Impairments and Other Write-offs. Impairments and other write-offs, which are recorded under Corporate and Other, were $1.6 million for the year ended December 31, 2013 and $1.0 million for the year ended December 31, 2012. The

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impairments for the year ended December 31, 2013 were primarily attributable to the write down of a parcel of real estate in Kona, Hawaii that is currently held for sale to its fair value based on an accepted offer, and the write off of obsolete sales materials. The impairments for the year ended December 31, 2012 were primarily attributable to the write down of a European resort held for sale to its fair value based on an accepted offer and the write down of intangible assets associated with an unprofitable European golf course operation.
Gain on Disposal of Assets. Gain on disposal of assets, which is recorded under Corporate and Other, was $1.0 million for the year ended December 31, 2013 and $0.6 million for the year ended December 31, 2012. Gain on disposal of assets for the year ended December 31, 2013 was primarily attributable to an increase in gain recorded during the year ended December 31, 2013 resulting from the sale of real estate at certain European locations, as compared to the year ended December 31, 2012
Gain on Bargain Purchase from Business Combinations. Gain on bargain purchase from business combinations, which is recorded under Corporate and Other, was $2.9 million for the year ended December 31, 2013, compared to $20.6 million for the year ended December 31, 2012, as the fair value of the assets acquired, net of the liabilities assumed, in the PMR Service Companies Acquisition in 2013 and the PMR Acquisition in 2012 in each case exceeded the purchase price due, primarily, to the fact that the assets were purchased as part of distressed sales.
Income Taxes. Provision for income taxes, which is recorded under Corporate and Other, was $5.8 million for the year ended December 31, 2013. The provision was primarily attributable to an adjustment to our deferred tax assets and liabilities associated with a portion of our business which was formerly not subject to corporate tax, and partially offset by a release of valuation allowance.
Benefit for income taxes was $14.3 million for the year ended December 31, 2012, and was principally attributable to a release of valuation allowance.

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Liquidity and Capital Resources
Overview. We had $242.5 million and $35.9 million in cash and cash equivalents as of December 31, 2014 and 2013, respectively. Our primary sources of liquidity have historically been cash from operations and the financings discussed below.
Historically, our business has depended on the availability of credit to finance the consumer loans we have provided to our customers for the purchase of their VOIs. Typically, these loans have required a minimum cash down payment of 10% of the purchase price at the time of sale; however, selling, marketing and administrative expenses attributable to VOI sales are primarily cash expenses and often exceed the buyer's minimum down payment requirement. Accordingly, the availability of financing facilities for the sale or pledge of these receivables to generate liquidity is a critical factor in our ability to meet our short-term and long-term cash needs. We have historically relied upon our ability to sell receivables in the securitization market in order to generate liquidity and create capacity on our Funding Facilities.
The terms of the consumer loans we seek to finance are generally longer than the terms of the Funding Facilities through which we seek to finance such loans. While the term of our consumer loans is typically ten years, the Funding Facilities typically have a term of less than three years. Although we seek to refinance conduit borrowings in the term securitization markets, we generally access the term securitization markets at least on an annual basis, and rely on the Funding Facilities to provide incremental liquidity between securitization transactions. Thus, we are required to refinance the Funding Facilities every one to two years in order to provide adequate liquidity for our consumer finance business.
On January 23, 2013, we completed a securitization transaction that was comprised of A+ and A rated notes with a face value of $93.6 million (the "DROT 2013-1 Notes"). The proceeds were used to pay off the $71.3 million then-outstanding principal balance, accrued interest and fees associated with the Conduit Facility and to pay certain expenses incurred in connection with the issuance of the DROT 2013-1 Notes with the remaining proceeds transferred to us for general corporate use.
On April 11, 2013, we entered into an amended and restated Conduit Facility agreement that extended the maturity date of the facility to April 10, 2015. The Conduit Facility provided for a 24-month facility that was annually renewable for 364-day periods at the election of the lenders, bore interest at either LIBOR or the commercial paper rate (each having a floor of 0.50%) plus 3.25% and had a non-use fee of 0.75%. The overall advance rate on loans receivable in the portfolio was limited to 85% of the aggregate face value of the eligible loans. The maximum borrowing capacity was $125.0 million on April 11, 2013 and was subsequently increased to $175.0 million on September 26, 2014, when we entered into an amendment to the amended and restated Conduit Facility agreement.
On September 20, 2013, we completed another securitization transaction of receivables we acquired in connection with the Tempus Resorts Acquisition and issued the Diamond Resorts Tempus Owner Trust 2013 Notes with a face value of $31.0 million (the "Tempus 2013 Notes"). The notes bear interest at a rate of 6.0% per annum and mature on December 20, 2023. The proceeds from the Tempus 2013 Notes were used to pay off in full the then-outstanding principal balances and accrued interest and fees under the Tempus Receivables Loan and Notes Payable—RFA fees. See "Tempus Acquisition Loan and Tempus Resorts Acquisition Financing" below for the definitions of the Tempus Resorts Acquisition, Tempus Receivables Loan and Notes Payable—RFA fees.
On November 20, 2013, we completed another securitization transaction that was comprised of AA and A+ rated notes (the "DROT 2013-2 Notes") with a face value of $225.0 million that included a $44.7 million prefunding account. The initial proceeds were used to pay off the $152.8 million then-outstanding principal balance, accrued interest and fees associated with the Conduit Facility, terminate the two interest rate swap agreements then in effect, pay certain expenses incurred in connection with the issuance of the DROT 2013-2 Notes, and fund related reserve accounts (including the prefunding account) with the remaining proceeds transferred to us for general corporate use. As of December 31, 2013, cash in escrow and restricted cash included $23.3 million related to the prefunding account, all of which was released to our unrestricted cash account in January 2014.
On November 20, 2014, we completed another securitization transaction and issued the Diamond Resorts Owner Trust 2014-1 notes with a face value of $260.0 million (the "DROT 2014-1 Notes") that included a $51.8 million prefunding account. The DROT 2014-1 Notes were comprised of $235.6 million of A+/AA- rated vacation ownership loan-backed notes and $24.4 million of A-/A+ rated vacation ownership loan-backed note. The initial proceeds were used to pay off the $141.3 million then-outstanding principal balance plus accrued interest and fees associated with the Conduit Facility, pay certain expenses incurred in connection with the issuance of the DROT 2014-1 Notes and fund related reserve accounts (including the prefunding account), with the remaining proceeds transferred to us for general corporate use. As of December 31, 2014, cash in escrow and restricted cash included $4.4 million related to the prefunding account, all of which was released to our unrestricted cash account in January 2015.

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On February 5, 2015, we amended and restated the Conduit Facility agreement to provide for a $200 million facility with a maturity date of April 10, 2017. Upon maturity, the Conduit Facility is renewable for 364-day periods at the election of the lenders. The Conduit Facility bears interest at either LIBOR or the commercial paper rate (each having a floor of 0.50%) plus 2.75%, and has a non-use fee of 0.75%. The overall advance rate on loans receivable in the portfolio is limited to 88% of the aggregate face value of the eligible loans.
Although we completed these securitization and Funding Facilities transactions, we may not be successful in completing similar transactions in the future. We require access to the capital markets in order to fund our operations and may, in the implementation of our growth strategy, become more reliant on third-party financing. If we are unable to continue to participate in securitization or other third-party financing transactions or renew and/or replace our Funding Facilities on acceptable terms, our liquidity and cash flows would be materially and adversely affected and we may not be able to sustain our results of operations. As of December 31, 2014, the maximum funding availability under the Quorum Facility and the Conduit Facility was $30.8 million and $175.0 million, respectively.
On May 9, 2014, we entered into the Senior Credit Facility Agreement, which provides for a $470.0 million Senior Credit Facility (including a $445.0 million term loan with a term of seven years and a $25.0 million revolving line of credit with a term of five years). The Senior Credit Facility bears a variable interest rate, at our option, equal to LIBOR plus 450 basis points, with a one percent LIBOR floor applicable only to the term loan portion of the Senior Credit Facility, or an alternate base rate plus 350 basis points. The borrowings under the Senior Credit Facility are secured on a senior basis by substantially all of our assets. As of December 31, 2014, the availability under the revolving line of credit portion of the Senior Credit Facility was $25.0 million.
We used cash of $44.4 million and $32.8 million during the years ended December 31, 2014 and 2013, respectively, for (i) acquisitions of VOI inventory pursuant to inventory recovery agreements and in open market and bulk VOI inventory purchases (including a bulk purchase of bank owned inventory at Island One resorts for approximately $4.7 million during the year ended December 31, 2014); (ii) capitalized legal, title and trust fees and (iii) construction of VOI inventory. Of these total cash amounts (which do not reflect our acquisition of inventory in the Island One Acquisition), $1.3 million and $8.9 million during the years ended December 31, 2014 and 2013, respectively, were used for the construction of VOI inventory, primarily related to construction of units at our managed properties in Mexico and Italy.
In addition, we had increases in unsold Vacation Interests, net, that did not have an impact on our working capital during the respective periods. Specifically, we capitalized $21.7 million and $22.0 million during the years ended December 31, 2014 and 2013, respectively, related to inventory recovery agreements in the U.S., offset by an equal increase in due to related parties, net; cash will be used in future periods to settle these amounts. In addition, we transferred $3.3 million and $4.8 million during the years ended December 31, 2014 and 2013, respectively, from due from related parties, net, to unsold Vacation Interests, net, as a result of our recovery of VOI inventory pursuant to inventory recovery arrangements in Europe; cash was used in prior periods when these amounts were recorded to due from related parties, net. Furthermore, we transferred $4.3 million and $4.2 million from mortgages and contracts receivable, net, to unsold Vacation Interests, net, during the years ended December 31, 2014 and 2013, respectively, as a result of our recovery of underlying VOI inventory due to loan defaults.
In October 2011, the HOA of one of our managed resorts in Hawaii levied an assessment to the owner-families of that resort for water intrusion damage. The original amount of the assessment was $65.8 million but, in connection with the Hawaii Water Intrusion Case, the assessment was reduced to $60.9 million. For deeded inventory or Diamond Collection points held by us at the time of the assessment, we owed $9.7 million of the original assessment; however, as a result of the settlement related to a class action suit (the "Hawaii Water Intrusion Case"), the amount owed was reduced by $1.2 million. This assessment is payable in annual installments over five years beginning January 2012, and we paid the first four annual installments in January of the applicable year. In addition, pursuant to the related class action settlement, we agreed to pay any amount of assessments defaulted on by owners in return for our recovery of the related VOIs. We expect to fund any future installment payments, and payments of assessments defaulted on by owners, from operating cash flows.  
On October 28, 2014, our Board of Directors authorized a stock repurchase program allowing for the expenditure of up to $100 million for the repurchase of our common stock. Under the stock repurchase program, repurchases may be made from time to time in accordance with applicable securities laws in the open market and/or in privately negotiated transactions, including repurchases pursuant to trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). Through December 31, 2014, we spent $16.1 million to repurchase 642,900 shares of our common stock pursuant to the stock repurchase program. See "Item 5. Market For Registrant's Common Equity, Related Stockholder Matters and Issuer purchases of Equity Securities" for further detail regarding the stock repurchase program.
The repurchase program does not obligate us to acquire any particular amount of common stock or to acquire shares on any particular timetable and the program may be suspended at any time at our discretion. The timing and amount of share repurchases has been, and will be, determined by management based on its evaluation of market conditions, the trading price of

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the stock, applicable legal requirements, compliance with the provisions of the Senior Credit Facility Agreement and other factors.
Cash Flow From Operating Activities. During the year ended December 31, 2014, net cash provided by operating activities was $118.1 million and was the result of net income of $59.5 million and non-cash revenues and expenses totaling $191.3 million, offset by other changes in operating assets and liabilities that resulted in a net credit of $132.7 million. The significant non-cash revenues and expenses and non-cash and cash loss on extinguishment of debt included (i) $57.2 million in the provision for uncollectible Vacation Interest sales revenue; (ii) $46.8 million of loss on extinguishment of debt (which included $30.2 million of redemption premium paid in cash using the proceeds from the Senior Credit Facility and $16.6 million of non-cash write-off of unamortized debt issuance costs and debt discount); (iii) $32.5 million in depreciation and amortization; (iv) $24.4 million in deferred income taxes, primarily related to current favorable tax law regarding recognition of income from financed Vacation Interest sales and the utilization of our NOLs; (v) $16.2 million in stock-based compensation expense; (vi) $8.9 million in amortization of capitalized loan origination costs and portfolio discounts (net of premiums); (vii) $5.3 million in amortization of capitalized financing costs and original issue discounts; (viii) $0.2 million in impairments and other write-offs; (ix) $0.4 million loss on foreign currency exchange and (x) $0.2 million in unrealized loss on post-retirement benefit plan, offset by (a) $0.6 million in gain on mortgage repurchases and (b) $0.3 million in gain from disposal of assets.
During the year ended December 31, 2013, net cash provided by operating activities was $2.7 million and was the result of net loss of $2.5 million and non-cash revenues and expenses totaling $149.5 million, partially offset by other changes in operating assets and liabilities that resulted in a net credit of $144.3 million. The significant non-cash revenues and expenses included (i) $44.7 million in the provision for uncollectible Vacation Interest sales revenue; (ii) $40.5 million in stock-based compensation expenses; (iii) $28.2 million in depreciation and amortization; (iv) $15.6 million in loss on extinguishment of debt; (v) $7.1 million in amortization of capitalized financing costs and original issue discounts; (vi) $6.0 million in amortization of capitalized loan origination costs and portfolio discounts (net of premiums); (vii) $5.5 million in non-cash expense related to the Alter Ego Suit; (viii) $3.3 million in deferred income taxes, primarily related to the Island One Acquisition; (ix) $1.6 million in impairments and other write-offs; (x) $0.9 million in unrealized loss on post-retirement benefit plan and (xi) $0.2 million in loss on foreign currency exchange, offset by (a) $2.9 million in gain on bargain purchase from business combinations and (b) $1.0 million in gain from disposal of assets.
During the year ended December 31, 2012, net cash provided by operating activities was $24.6 million and was the result of net income of $13.6 million and non-cash revenues and expenses totaling $23.1 million, partially offset by other changes in operating assets and liabilities that resulted in a net credit of $12.1 million. The significant non-cash revenues and expenses included (i) $25.5 million in the provision for uncollectible Vacation Interest sales revenue; (ii) $18.9 million in depreciation and amortization; (iii) $6.3 million in amortization of capitalized financing costs and original issue discounts; (iv) $3.3 million in stock-based compensation expense related to the issuance of certain equity securities; (v) $2.3 million in amortization of capitalized loan origination costs and portfolio discounts (net of premiums) and (vi) $1.0 million in impairment of assets, offset by (a) $20.6 million in gain on bargain purchase from business combinations; (b) $13.0 million in reduction of deferred income tax liability related to the PMR Acquisition and (c) $0.6 million in gain from disposal of assets.
Cash Flow Used in Investing Activities. During the year ended December 31, 2014, net cash used in investing activities was $17.1 million, comprised of $18.0 million used to purchase property and equipment, primarily associated with information technology related projects and equipment and renovation projects at certain sales centers, offset by $0.9 million in proceeds from the sale of assets in our European operations.
During the year ended December 31, 2013, net cash used in investing activities was $58.1 million, comprised of (i) $47.4 million paid in connection with the PMR Service Companies Acquisition and (ii) $15.2 million used to purchase property and equipment, primarily associated with the expansion of our global headquarters, renovation projects at certain sales centers and information technology related projects and equipment, offset by (a) $3.9 million in proceeds from the sale of assets in our European operations and (b) $0.6 million in cash and cash equivalents acquired in connection with the Island One Acquisition. In addition to the $47.4 million cash consideration paid in the PMR Service Companies Acquisition, we assumed $0.5 million of liabilities in that transaction. The fair value of the assets acquired was $52.6 million based on a valuation report, resulting in a gain on bargain purchase of $2.9 million and a deferred tax liability of $1.7 million stemming from the difference between the treatment for financial reporting purposes as compared to income tax return purposes related to the intangible assets acquired. In addition to the $73.3 million fair value of DRII stock transferred as consideration in the Island One Acquisition, we assumed $21.8 million of liabilities in that transaction. The fair value of the assets acquired, excluding goodwill, was $81.9 million based on a valuation report, resulting in goodwill acquired of $30.6 million and a deferred tax liability of $17.4 million stemming from the difference between the treatment for financial reporting purposes as compared to income tax return purposes related to the intangible assets acquired.
During the year ended December 31, 2012, net cash used in investing activities was $69.4 million, comprised of (i) $14.3 million used to purchase furniture, fixtures, computer software and equipment; (ii) $51.6 million used in connection with the PMR Acquisition and (iii) $4.5 million used in connection with the Aegean Blue Acquisition (net of $2.1 million of cash

86

                                            

acquired), offset by $1.1 million in proceeds from the sale of assets in our European operations. In addition to the $51.6 million cash consideration paid in the PMR Acquisition, we assumed $1.7 million of liabilities in that transaction. The fair value of the acquired assets was $87.0 million based on a valuation report, resulting in a gain on bargain purchase of $20.6 million and a deferred tax liability of $13.0 million stemming from the difference between the treatment for financial reporting purposes as compared to income tax return purposes related to the intangible assets acquired. In addition to the $4.5 million of cash consideration paid in the Aegean Blue Acquisition, we assumed $12.2 million of liabilities in that transaction. The fair value of the assets acquired was $16.7 million based on a valuation report prepared internally, resulting in a gain on bargain purchase of $0.1 million.
Cash Flow From Financing Activities. During the year ended December 31, 2014, net cash provided by financing activities was $106.8 million. Cash provided by financing activities consisted of (i) $466.3 million from the issuance of debt under our securitization notes and Funding Facilities; (ii) $442.8 million in proceeds from the term loan portion of the Senior Credit Facility; (iii) an $11.2 million decrease in cash in escrow and restricted cash; (iv) $3.4 million in proceeds from the exercise of stock options and (v) $1.1 million from the issuance of notes payable. These amounts were offset in part by cash used in financing activities consisting of (a) $404.7 million in connection with the redemption of our Senior Secured Notes (including $30.2 million of redemption premium paid in cash using proceeds from the Senior Credit Facility); (b) $348.5 million in repayments on our securitization notes and Funding Facilities; (c) $30.7 million in repayments on notes payable; (d) $16.1 million for the purchase of treasury stock; (e) $15.9 million of debt issuance costs and (f) $2.2 million in repayments on the term loan portion of the Senior Credit Facility.
During the year ended December 31, 2013, net cash provided by financing activities was $70.0 million. Cash provided by financing activities consisted of (i) $552.7 million from the issuance of debt under our securitization notes and Funding Facilities; (ii) $204.3 million in proceeds from the IPO, net of related costs; (iii) $15.0 million from the issuance of debt under the 2013 Revolving Credit Facility and (iv) $5.4 million from issuance of notes payable. These amounts were offset in part by cash used in financing activities consisting of (a) $427.5 million in repayments on our securitization notes and Funding Facilities; (b) $137.2 million in repayments on notes payable; (c) $56.6 million in repayments on the Senior Secured Notes, including redemption premium; (d) a $48.6 million increase in cash in escrow and restricted cash; (e) $15.0 million in repayment of borrowings under the 2013 Revolving Credit Facility; (f) $10.3 million for the repurchase of outstanding warrants to purchase shares of DRC common stock; (g) $10.0 million of debt issuance costs and (h) $2.0 million in payments related to early extinguishment of notes payable.
During the year ended December 31, 2012, net cash provided by financing activities was $45.5 million. Cash provided by financing activities consisted of (i) $119.8 million from the issuance of debt under our securitization notes and Funding Facilities and (ii) $80.7 million from issuance of notes payable. These amounts were offset by cash used in financing activities consisting of (a) $114.7 million in repayments on our securitizations and Funding Facilities; (b) $31.3 million in repayments on notes payable; (c) a $6.4 million increase in cash in escrow and restricted cash and (d) $2.6 million of debt issuance costs.


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Indebtedness - The following table presents selected information on our borrowings as of the dates presented below (dollars in thousands):
 
 
December 31, 2014
 
December 31, 2013
 
 
Principal
Balance
 
Weighted
Average
Interest
Rate
 
Maturity
 
Gross Amount of Mortgages and Contracts as Collateral and other Collateral
 
Borrowing / Funding Availability
 
Principal
Balance
Senior Credit Facility
 
$
442,775

 
5.5%
 
5/9/2021
 
$

 
$
25,000

 
$

Original Issue discount related to Senior Credit Facility
 
(2,055
)
 
 
 
 
 

 

 

Senior Secured Notes
 

 
12.0%
 
8/15/2018
 

 

 
374,440

Original issue discount related to Senior Secured Notes
 

 
 
 
 
 

 

 
(6,548
)
Notes payable-insurance policies (2)
 
4,286

 
2.9%
 
Various
 

 

 
3,130

Notes payable-other (2)
 
321

 
5.0%
 
Various
 

 

 
172

Total Corporate Indebtedness
 
445,327

 
 
 
 
 

 
25,000

 
371,194

 
 
 
 
 
 
 
 
 
 
 
 
 
ILXA Inventory Loan (1)(2)(3)
 

 
 
 
 
 

 

 
11,268

DPM Inventory Loan (1)(2)(3)
 

 
 
 
 
 
 
 
 
 
6,261

Tempus Inventory Loan (1)(2)(3)
 

 
 
 
 
 

 

 
2,308

Notes payable-other (1)(2)(3)
 
5

 
—%
 
11/18/2015
 

 

 
11

Total Non-Recourse Indebtedness other than Securitization Notes and Funding Facilities
 
5


 
 
 
 

 

 
19,848

 
 
 
 
 
 
 
 
 
 
 
 
 
Diamond Resorts Owner Trust Series 2014-1 (1)
 
247,992

 
2.6%
 
5/20/2027
 
258,833

(5)

 

Diamond Resorts Owner Trust 2013-2 (1)
 
131,952

 
2.3%
 
5/20/2026
 
143,794

 

 
218,235

DRI Quorum Facility and Island One Quorum Funding Facility (1)
 
52,315

 
5.5%
 
Various
 
61,536

 
30,779

(4)
51,660

Diamond Resorts Owner Trust Series 2013-1 (1)
 
42,838

 
2.0%
 
1/20/2025
 
47,598

 

 
63,059

Diamond Resorts Tempus Owner Trust 2013 (1)
 
17,143

 
6.0%
 
12/20/2023
 
22,613

 

 
28,950

Diamond Resorts Owner Trust Series 2011 (1)
 
17,124

 
4.0%
 
3/20/2023
 
18,026

 

 
24,792

Original issue discount related to Diamond
Resorts Owner Trust Series 2011
 
(156
)
 
 
 
 
 

 

 
(226
)
ILXA Receivables Loan (1)(3)
 

 
 
 
 
 

 

 
4,766

Island One Conduit Facility (1)
 

 
 
 
 
 

 

 
31

Conduit Facility (1)
 

 
3.8%
 
4/10/2015
 

 
175,000

(4)

Total Securitization Notes and Funding Facilities
 
509,208

 
 
 
 
 
552,400

 
205,779

 
391,267

Total
 
$
954,540

 
 
 
 
 
$
552,400

 
$
230,779

 
$
782,309

 
 
 
 
 
 
 
 
 
 
 
 
 
(1) Non-recourse indebtedness
 
 
 
 
 
 
 
 
 
 
 
 
(2) Other notes payable
 
 
 
 
 
 
 
 
 
 
 
 
(3) Borrowings through a special-purpose subsidiary where the lenders had recourse only against such subsidiary and its assets
(4) Borrowing / funding availability is calculated as the difference between the maximum commitment amount and the outstanding principal balance; however, the actual availability is dependent on the amount of eligible loans that serve as the collateral for such borrowings.
(5) Includes prefunding receivables of $54 million to be pledged.
See "Note 16—Borrowings" of our consolidated financial statements included elsewhere in this annual report for additional information on indebtedness incurred by us.    
Senior Credit Facility. On May 9, 2014, we and DRC entered into the Senior Credit Facility Agreement, which provides for a $470.0 million Senior Credit Facility (including a $445.0 million term loan, issued with 0.5% of original issue discount and having a term of seven years and a $25.0 million revolving line of credit having a term of five years). Borrowings under the Senior Credit Facility bear interest, at our option, at a variable rate equal to LIBOR plus 450 basis points, with a one percent LIBOR floor applicable only to the term loan portion of the Senior Credit Facility, or an alternate base rate plus 350 basis points. We used the proceeds of the term loan portion of the Senior Credit Facility, as well as approximately $5.4 million of cash on hand, to fund the approximately $418.9 million redemption amount for the outstanding Senior Secured Notes, which included $374.4 million in aggregate principal amount of Senior Secured Notes, $30.2 million representing the applicable

88

                                            

redemption premium and $14.2 million of accrued and unpaid interest up to (but excluding) the June 9, 2014 redemption date, and to repay all outstanding indebtedness, together with accrued interest and fees, under the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan. In conjunction with our entry into the Senior Credit Facility, we also terminated the 2013 Revolving Credit Facility, under which no borrowings were then outstanding.
Other significant terms of the Senior Credit Facility include: (i) one percent minimum annual amortization due in quarterly payments of $1.1 million; (ii) an excess cash flow sweep (as defined in the Senior Credit Facility Agreement) no later than 100 days after the end of each fiscal year commencing with the fiscal year ended December 31, 2014 (provided that for the fiscal year ended December 31, 2014, the sweep excludes excess cash flow attributable to the period ended on June 30, 2014), of a maximum of 50%, stepping down to a 25% excess cash flow sweep when the secured leverage ratio (which represents the ratio of (1) secured total debt to (2) Adjusted EBITDA for the most recent four consecutive fiscal quarters for which financial statements have been delivered) is greater than 1:1, but equal to or less than 1.5:1, and no excess cash flow sweep if the secured leverage ratio is less than or equal to 1:1 (As of December 31, 2014 the secured leverage ratio was 1.4 to 1); (iii) a soft call provision of 1.01 for the first 15 months of the Senior Credit Facility; (iv) no ongoing maintenance financial covenants for the term loan, and a financial covenant calculation required on the revolving line of credit if outstanding loans under the revolving line of credit exceed 25% of the commitment amount as of the last day of any fiscal quarter; (v) a non-committed incremental $150.0 million facility available for borrowing, plus additional amounts greater than $150.0 million, subject in the case of such additional amount subject to meeting a required secured leverage ratio and (vi) our ability to make restricted payments, including the payment of dividends or share repurchases, up to an aggregate of $25.0 million over the term of the loan (less certain investment and other debt amounts specified under the Senior Credit Facility Agreement), plus the remaining portion of the cash flow that is not used to amortize debt pursuant to the excess cash flow provision described above. Notwithstanding the restricted payments allowance under the Senior Credit Facility discussed above, following the amendment to the Senior Credit Facility Agreement on December 22, 2014, we are also permitted to make restricted payments of $75.0 million (including purchases under our stock repurchase program), by increasing our $25.0 million restricted payments allowance described above by $50.0 million, from and after December 22, 2014 through the earlier of (x) the day that is 100 days after December 31, 2014, and (y) the date on which the portion of our excess cash flow that could be utilized for restricted payments would be finally determined based on our audited financial statements for the year ended December 31, 2014.
The Senior Credit Facility Agreement contains customary negative covenants, including covenants that limit our ability to: (i) incur additional indebtedness; (ii) create liens; (iii) enter into certain sale and lease-back transactions; (iv) make certain investments; (v) merge or consolidate or sell or otherwise dispose of all or substantially all of the assets of DRII, DRC and their restricted subsidiaries; (vi) engage in transactions with affiliates and (vii) pay dividends or make other equity distributions and purchase or redeem capital stock, subject to specified exceptions, including as described above. The restrictions on our incurrence of indebtedness and our ability to pay dividends are based upon our compliance with the then-applicable secured leverage ratio and total leverage ratio. The Senior Credit Facility Agreement also contains customary default provisions. The borrowings under the Senior Credit Facility are secured on a senior basis by substantially all of our assets.
As indicated above, covenants in the Senior Credit Facility Agreement requiring us to prepay outstanding amounts under the term loan using a portion of our excess cash flow, and covenants limiting our ability to incur indebtedness, to make certain investments and to pay dividends or make other equity distributions and purchase or redeem capital stock and the financial covenant compliance that is triggered by having more than 25% of the revolving credit commitment outstanding at the end of any quarter, are determined by reference to Adjusted EBITDA for us and our restricted subsidiaries. Covenants included in the Notes Indenture that governed the Senior Secured Notes were similarly determined by reference to Adjusted EBITDA for us and our restricted subsidiaries. As of December 31, 2014, all of our subsidiaries were designated as restricted subsidiaries, as defined in the Senior Credit Facility Agreement.
Adjusted EBITDA for us and our restricted subsidiaries is derived from our Adjusted EBITDA, which we calculate in accordance with the Senior Credit Facility Agreement as our net income (loss), plus: (i) corporate interest expense; (ii) provision (benefit) for income taxes; (iii) depreciation and amortization; (iv) Vacation Interest cost of sales; (v) loss on extinguishment of debt; (vi) impairments and other non-cash write-offs; (vii) loss on the disposal of assets; (viii) amortization of loan origination costs; (ix) amortization of net portfolio premiums and (x) stock-based compensation expense; less (a) gain on the disposal of assets; (b) gain on bargain purchase from business combination and (c) amortization of net portfolio discounts. Adjusted EBITDA is a non-U.S. GAAP financial measure and should not be considered in isolation, or as an alternative to net cash provided by (used in) operating activities or any other measure of liquidity, or as an alternative to net income (loss), operating income (loss) or any other measure of financial performance, in any such case calculated and presented in accordance with U.S. GAAP. Provided below is additional information regarding the calculation of Adjusted EBITDA for purposes of the Senior Credit Facility Agreement.

89

                                            

Corporate interest expense is added back because interest expense is a function of outstanding indebtedness, not operations, and can be dependent on a company’s capital structure, debt levels and credit ratings. Accordingly, corporate interest expense can vary greatly from company to company and across periods for the same company; however, in calculating Adjusted EBITDA, interest expense related to lines of credit secured by the mortgages and contracts receivable generated in the normal course of selling Vacation Interests is not added back to net income (loss) because this borrowing is necessary to support our Vacation Interest sales and finance business.
Loss on extinguishment of debt includes the effect of write-offs of capitalized debt issuance costs and original issue discounts due to payoff or substantial modifications of the terms of our indebtedness. While the amounts booked by us with respect to these events include both cash and non-cash items, the entire amounts are related to financing events, and not our ongoing operations. Accordingly, these amounts are treated similarly to corporate interest expense and are added back to net income in our Adjusted EBITDA calculation.
Vacation Interest cost of sales is excluded from our Adjusted EBITDA calculation because the method by which we are required to record Vacation Interest cost of sales pursuant to ASC 978, “Real Estate-Time-Sharing Activities" ("ASC 978") (a method designed for companies that, unlike us, engage in significant timeshare development activity) includes various projections and estimates, which are subject to significant uncertainty. Because of the cumulative “true-up” adjustment required by this method, as discussed below, this method can cause major swings in our reported operating income.
Pursuant to ASC 978, if we review our projections and determine that our estimated Vacation Interest cost of sales was higher (or lower) than our actual Vacation Interest cost of sales for the prior life of the project (which, for us, goes back to our acquisition of Sunterra Corporation in 2007), we apply the higher (or lower) Vacation Interest cost of sales retroactively. In such a case, our Vacation Interest cost of sales for the current period will be increased (or reduced) by the entire aggregate amount by which we underestimated (or overestimated) Vacation Interest cost of sales over such period (reflecting a cumulative adjustment extending back to the beginning of the current period). For additional information regarding how we record Vacation Interest cost of sales, see “Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies and Use of Estimates—Vacation Interest Cost of Sales.
Vacation Interest sales revenue does not accrue until collectability is reasonably assured, and is not subject to cumulative adjustments similar to those required in determining Vacation Interest cost of sales pursuant to ASC 978. As a result, Vacation Interest sales revenue is included in the calculation of Adjusted EBITDA, even though Vacation Interest cost of sales is excluded from such calculation.
Stock-based compensation expense is excluded from our Adjusted EBITDA calculation because it represents a non-cash item. We calculate our stock-based compensation expense utilizing the Black-Scholes option pricing model that is dependent on management's estimate on the expected volatility, the average expected option life, the risk-free interest rate, the expected annual dividend per share and the annual forfeiture rate. A small change in any of the estimates could have a material impact on the stock-based compensation expense. Accordingly, stock-based compensation expense can vary greatly from company to company and across periods for the same company.
In addition to covenants contained in the Senior Credit Facility Agreement, financial covenants governing the Conduit Facility and the Tempus 2013 Notes are determined by reference to measures calculated in a manner similar to the calculation of Adjusted EBITDA.
Adjusted EBITDA is not only used for purposes of determining compliance with covenants in our debt-related agreements, but our management also uses our consolidated Adjusted EBITDA: (i) for planning purposes, including the preparation of our annual operating budget; (ii) to allocate resources to enhance the financial performance of our business; (iii) to evaluate the effectiveness of our business strategies and (iv) as a factor for determining compensation for certain personnel.
However, Adjusted EBITDA has limitations as an analytical tool because, among other things:
Adjusted EBITDA does not reflect our cash expenditures or future requirements for capital expenditures;
Adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs;
Adjusted EBITDA does not reflect cash requirements for income taxes;
Adjusted EBITDA does not reflect interest expense for our corporate indebtedness;
although depreciation and amortization are non-cash charges, the assets being depreciated or amortized will often have to be replaced, and Adjusted EBITDA does not reflect any cash requirements for these replacements;
we make expenditures to replenish VOI inventory (principally pursuant to our inventory recovery agreements and in connection with our strategic acquisitions), and Adjusted EBITDA does not reflect our cash requirements for these expenditures or certain costs of carrying such inventory (which are capitalized); and

90

                                            

other companies in our industry may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure.
We encourage investors and securities analysts to review our U.S. GAAP consolidated financial statements included elsewhere in this annual report on Form 10-K, and investors and securities analysts should not rely solely or primarily on Adjusted EBITDA or any other single financial measure to evaluate our liquidity or financial performance.
The following tables present Adjusted EBITDA as calculated in accordance with, and for purposes of covenants contained in, the Senior Credit Facility Agreement, reconciled to each of (i) our net cash provided by operating activities and (ii) our net income (loss) for the years ended December 31, 2014, 2013 and 2012.
 
 
Year Ended December 31,
 
 
2014
 
2013
 
2012
 
 
(in thousands)
Net cash provided by operating activities
 
$
118,058

 
$
2,743

 
$
24,637

Provision (benefit) for income taxes
 
50,234

 
5,777

 
(14,310
)
Provision for uncollectible Vacation Interest sales revenue(a)
 
(57,202
)
 
(44,670
)
 
(25,457
)
Amortization of capitalized financing costs and original issue discounts(a)
 
(5,337
)
 
(7,079
)
 
(6,293
)
Non-cash expense related to the Alter Ego Suit(a)
 

 
(5,508
)
 

Deferred income taxes(b)
 
(24,424
)
 
(3,264
)
 
13,010

Loss on foreign currency(c)
 
(362
)
 
(245
)
 
(113
)
Gain on mortgage purchase(a)
 
621

 
111

 
27

Unrealized loss on post-retirement benefit plan(d)
 
(171
)
 
(887
)
 

Corporate interest expense(e)
 
41,871

 
72,215

 
77,422

Change in operating assets and liabilities excluding acquisitions(f)
 
132,705

 
144,277

 
12,146

Vacation Interest cost of sales(g)
 
63,499

 
56,695

 
32,150

       Adjusted EBITDA - Consolidated
 
$
319,492

 
$
220,165

 
$
113,219


(a)    Represents non-cash charge or gain.
(b)
For the year ended December 31, 2014, represents the deferred income tax liability arising from differences between the treatment of income and expenses for financial reporting purposes as compared to income tax return purposes. For the years ended December 31, 2013 and 2012, represents the deferred income tax liability arising from the difference between the treatment for financial reporting purposes as compared to income tax return purposes, primarily related to the Island One Acquisition and the PMR Service Companies Acquisition in 2013 and the PMR Acquisition in 2012.
(c)
Represents net realized losses on foreign exchange transactions settled at unfavorable exchange rates and unrealized net losses resulting from the devaluation of foreign currency-denominated assets and liabilities.
(d)
Represents unrealized loss on our post-retirement benefit plan related to a collective labor agreement entered into with the employees of our two resorts in St. Maarten.
(e)
Represents corporate interest expense; does not include interest expense related to non-recourse indebtedness incurred
by our special-purpose subsidiaries that was secured by our VOI consumer loans.
(f)    Represents the net change in operating assets and liabilities excluding acquisitions, as computed directly from the
statements of cash flows. Vacation Interest cost of sales is included in the net changes in unsold Vacation Interests, net, as presented in the statements of cash flows.
(g)
We record Vacation Interest cost of sales using the relative sales value method in accordance with ASC 978, which
requires us to make significant estimates which are subject to significant uncertainty. In determining the appropriate
amount of costs using the relative sales value method, we rely on complex, multi-year financial models that
incorporate a variety of estimated inputs. These models are reviewed on a regular basis, and the relevant estimates used in the models are revised based upon historical results and management's new estimates.

91

                                            

    
 
 
Year Ended December 31,
 
 
 
2014
 
2013
 
2012
 
 
 
(in thousands)
Net income (loss)
 
$
59,457

 
$
(2,525
)
 
$
13,643

 
  Plus: Corporate interest expense(a)
 
41,871

 
72,215

 
77,422

 
Provision (benefit) for income taxes
 
50,234

 
5,777

 
(14,310
)
 
Depreciation and amortization(b)
 
32,529

 
28,185

 
18,857

 
Vacation Interest cost of sales(c)
 
63,499

 
56,695

 
32,150

 
Loss on extinguishment of debt(d)
 
46,807

 
15,604

 

 
Impairments and other non-cash write-offs(b)
 
240

 
1,587

 
1,009

 
Gain on the disposal of assets(b)
 
(265
)
 
(982
)
 
(605
)
 
Gain on bargain purchase from business combinations(b)(e)
 

 
(2,879
)
 
(20,610
)
 
Amortization of loan origination costs(b)
 
8,929

 
5,419

 
3,295

 
Amortization of net portfolio (discounts) premium(b)
 
(11
)
 
536

 
(953
)
 
  Stock-based compensation(f)
 
16,202

 
40,533

 
3,321

 
Adjusted EBITDA - Consolidated
 
$
319,492

 
$
220,165

 
$
113,219

 

(a)
Corporate interest expense does not include interest expense related to non-recourse indebtedness incurred by our special-purpose vehicles that is secured by our VOI consumer loans.
(b)
These items represent non-cash charges/gains.
(c)
We record Vacation Interest cost of sales using the relative sales value method in accordance with ASC 978, which requires us to make significant estimates which are subject to significant uncertainty. In determining the appropriate amount of costs using the relative sales value method, we rely on complex, multi-year financial models that incorporate a variety of estimated inputs. These models are reviewed on a regular basis, and the relevant estimates used in the models are revised based upon historical results and management's new estimates.
(d)
For the year ended December 31, 2014, represents (i) $30.2 million of redemption premium paid on June 9, 2014 in connection with the redemption of the outstanding Senior Secured Notes using proceeds from the term loan portion of the Senior Credit Facility and (ii) $16.6 million of unamortized debt issuance costs and debt discount written off upon the extinguishment of the Senior Secured Notes, the 2013 Revolving Credit Facility, ILXA Inventory Loan and the Tempus Inventory Loan. For the year ended December 31, 2013, represents (1) $6.1 million of redemption premium paid on August 23, 2013 in connection with the Tender Offer and $2.4 million of the unamortized debt discount and debt issuance cost associated with the Senior Secured Notes, (2) $4.9 million of the unamortized debt issuance cost on both the Tempus Acquisition Loan and the PMR Acquisition Loan on July 24, 2013 written off and the additional exit fees paid upon the extinguishment of the Tempus Acquisition Loan and the PMR Acquisition Loan on July 24, 2013 using the proceeds from the IPO and (3) $2.2 million of the unamortized debt discount and debt issuance cost written off upon the redemption of the DROT 2009 Notes on October 13, 2013 using proceeds from borrowings under the Conduit Facility.
(e)
Represents the amount by which the fair value of the assets acquired net of the liabilities assumed in the PMR Service Companies Acquisition and the PMR Acquisition exceeded the respective purchase prices in 2013 and 2012, respectively.
(f)
Represents the non-cash charge related to stock-based compensation expense due to stock options issued in connection with, and since, the consummation of the IPO.
 
Senior Secured Notes. On August 13, 2010, we completed the issuance of the $425.0 million Senior Secured Notes. The Senior Secured Notes carried an interest rate of 12.0% and were issued with an original issue discount of 2.5%, or $10.6 million. Interest payments were due in arrears on February 15 and August 15 of each year, commencing February 15, 2011. The Senior Secured Notes were scheduled to mature in August 2018 and were subject to redemption by us at any time pursuant to the terms of the Senior Secured Notes.
On August 23, 2013, DRC completed the Tender Offer with respect to the Senior Secured Notes as required by
the Notes Indenture in the event of the IPO. Holders that validly tendered their Notes received $1,120 per $1,000 principal
amount of Notes, plus accrued and unpaid interest to (but excluding) the date of purchase.
On June 9, 2014, DRC redeemed all of the remaining outstanding principal amount under the Senior Secured Notes at a redemption price equal to 108.077% of the face value of the Senior Secured Notes being redeemed (or $1,080.77 per $1,000 in principal amount of the Senior Secured Notes). The total redemption amount paid was $418.9 million, which included $374.4

92

                                            

million of principal balance, $30.2 million of redemption premium and $14.2 million of accrued and unpaid interest up to (but excluding) June 9, 2014, and was paid using a portion of the proceeds from the term loan portion of the Senior Credit Facility.
Conduit Facility. On November 3, 2008, we entered into agreements for our Conduit Facility, pursuant to which we issued secured VOI receivable-backed variable funding notes designated Diamond Resorts Issuer 2008 LLC Variable Funding Notes.
On October 14, 2011, we amended and restated the Conduit Facility agreement to extend the maturity date of the facility to April 12, 2013. That amended and restated Conduit Facility agreement provided for a $75.0 million, 18-month facility that was annually renewable for 364-day periods at the election of the lenders. The advance rates on loans receivable in the portfolio were limited to 75% of the face value of the eligible loans.
On April 11, 2013, we entered into another amended and restated Conduit Facility agreement that extended the maturity date of the facility to April 10, 2015. That amended and restated Conduit Facility provides for a 24-month facility that is annually renewable for 364-day periods at the election of the lenders, bears interest at either LIBOR or the commercial paper rate (each having a floor of 0.50%) plus 3.25% and has a non-use fee of 0.75%. The overall advance rate on loans receivable in the portfolio is limited to 85% of the aggregate face value of the eligible loans. The maximum borrowing capacity was $125.0 million on April 11, 2013 and was subsequently increased to $175.0 million on September 26, 2014, when we entered into an amendment to the amended and restated Conduit Facility agreement. There were no borrowings under the Conduit Facility as of December 31, 2014.
On February 5, 2015, we amended and restated our Conduit Facility agreement to provide for a $200 million facility with a maturity date of April 10, 2017. Upon maturity, the Conduit Facility is renewable for 364-day periods at the election of the lenders. The Conduit Facility bears interest at either LIBOR or the commercial paper rate (each having a floor of 0.50%) plus 2.75%, and has a non-use fee of 0.75%. The overall advance rate on loans receivable in the portfolio is limited to 88% of the aggregate face value of the eligible loans.
During 2014, we entered into a series of interest rate swap agreements (the "2014 Swap Agreements") to manage our exposure to interest rate increases. The 2014 Swap Agreements were terminated on October 20, 2014 and November 17, 2014. See "Note 3—Concentrations of Risk" of our consolidated financial statements included elsewhere in this annual report and "Item 7A. Quantitative and Qualitative Disclosures About Market Risk" below for further detail on these cap and swap agreements.
The Conduit Facility is subject to covenants, including as to the maintenance of specific financial ratios. The financial ratio covenants consist of a minimum consolidated interest coverage ratio of at least 1.5 to 1.0 as of the measurement date and a maximum consolidated leverage ratio not to exceed 5.0 to 1.0 on each measurement date. The consolidated interest coverage ratio is calculated by dividing Consolidated EBITDA (as defined in the credit agreement) by Consolidated Interest Expense (as defined in the credit agreement); both are measured on a trailing 12-month basis preceding the measurement date. As of December 31, 2014, our interest coverage ratio was 7.82x. The consolidated leverage ratio is calculated by dividing Total Funded Debt (as defined in the credit agreement) minus unrestricted cash and cash equivalents as of the measurement date by Consolidated EBITDA as measured on a trailing 12-month basis preceding the measurement date. As of December 31, 2014, our consolidated leverage ratio was 0.67x. Covenants in the Conduit Facility also include a minimum liquidity requirement. The total liquidity covenant stipulates that our aggregate unrestricted cash and cash equivalents as of the measurement date must exceed $10.0 million through the Commitment Expiration Date. As of December 31, 2014, our unrestricted cash and cash equivalents under the non-special-purpose subsidiaries was $242.5 million, which was $232.5 million higher than the minimum requirement. As of December 31, 2014, we were in compliance with all of these covenants.
Securitization Notes. On April 27, 2011, we issued the DROT 2011 Notes with a face value of $64.5 million. The DROT 2011 Notes mature on March 20, 2023 and carry an interest rate of 4.0%. The net proceeds were used to pay off in full the $36.4 million then-outstanding principal balance under our Conduit Facility, to pay down approximately $7.0 million of the Quorum Facility, to pay requisite accrued interest and fees associated with both facilities, and to pay certain expenses incurred in connection with the issuance of the DROT 2011 Notes, including the funding of a reserve account required thereby.
On January 23, 2013, we issued the DROT 2013-1 Notes with a face value of $93.6 million. The DROT 2013-1 Notes mature on January 20, 2025 and carry a weighted average interest rate of 2.0%. The net proceeds were used to pay off the $71.3 million then-outstanding principal balance under our Conduit Facility and to pay expenses incurred in connection with the issuance of the DROT 2013-1 Notes, including the funding of a reserve account required thereby with any remaining proceeds transferred to us for general corporate use.
On September 20, 2013, we issued the Tempus 2013 Notes with a face value of $31.0 million from receivables we acquired in connection with the Tempus Resorts Acquisition. The Tempus 2013 Notes bear interest at a rate of 6.0% per annum and mature on December 20, 2023. The proceeds from the Tempus 2013 Notes were used to pay off in full the then-outstanding

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principal balances and accrued interest and fees under the Tempus Receivables Loan and Notes Payable—RFA fees (defined below).
On October 21, 2013, we redeemed all of the DROT 2009 notes at aggregate redemption prices of $24.4 million and $1.8 million, respectively, using the proceeds from borrowings under the Conduit Facility. These notes were originally issued on October 15, 2009 with an initial face value of $169.2 million.
On November 20, 2013, we issued the DROT 2013-2 Notes that included a $44.7 million prefunding account. The DROT 2013-2 Notes were comprised of $213.2 million of AA rated vacation ownership loan-backed notes and $11.8 million of A+ rated vacation ownership loan-backed notes. The initial proceeds were used to pay off the $152.8 million then-outstanding principal balance, accrued interest and fees associated with the Conduit Facility, terminate the two interest rate swap agreements then in effect, pay certain expenses incurred in connection with the issuance of the DROT 2013-2 Notes, and fund related reserve accounts (including the prefunding account) with the remaining proceeds transferred to us for general corporate use. As of December 31, 2013, cash in escrow and restricted cash included $23.3 million related to the prefunding account, all of which was released to our unrestricted cash account in January 2014.
On November 20, 2014, we issued the Diamond Resorts Owner Trust 2014-1 Notes that were comprised of $235.6 million of A+/AA- rated vacation ownership loan-backed notes and $24.4 million of A-/A+ rated vacation ownership loan-backed notes. The initial proceeds were used to pay off the $141.3 million then-outstanding principal balance plus accrued interest and fees associated with the Conduit Facility, pay certain expenses incurred in connection with the issuance of the DROT 2014-1 Notes and fund related reserve accounts (including the prefunding account) with the remaining proceeds transferred to us for general corporate use. As of December 31, 2014, cash in escrow and restricted cash included $4.4 million related to the prefunding account, all of which was released to our unrestricted cash account in January 2015.
Quorum Facility. Our subsidiary, DRI Quorum 2010, LLC (“DRI Quorum”), entered into the Quorum Facility through a Loan Sale and Servicing Agreement (the “LSSA"), dated as of April 30, 2010 with Quorum as purchaser. The LSSA and related documents originally provided for an aggregate minimum $40.0 million loan sale facility and joint marketing venture whereby DRI Quorum may sell eligible consumer loans and in-transit loans to Quorum on a nonrecourse, permanent basis, provided that the underlying consumer obligor is a Quorum credit union member. The joint marketing venture was subject to a minimum term of two years, and the LSSA provided for a purchase period of two years. The purchase price payment and the program purchase fee are each determined at the time that the loan is sold to Quorum. To the extent excess funds remain after payment of the sold loans at Quorum’s purchase price, such excess funds are required to be remitted to us as a deferred purchase price payment. The LSSA was amended on April 27, 2012 to increase the aggregate minimum committed amount of the Quorum Facility to $60.0 million, and further amended and restated effective as of December 31, 2012 to increase the aggregate minimum committed amount of the Quorum Facility to $80.0 million and to extend the term of the agreement to December 31, 2015; provided that Quorum may further extend the term for additional one-year periods by written notice.
ILXA Receivables Loan and Inventory Loan. On August 31, 2010, we completed the ILX Acquisition through our wholly-owned subsidiary, ILX Acquisition, Inc. (“ILXA”). In connection with the ILX Acquisition, ILXA entered into an Inventory Loan and Security Agreement (“ILXA Inventory Loan”) and a Receivables Loan and Security Agreement (“ILXA Receivables Loan”) with Textron Financial Corporation. The ILXA Inventory Loan was a non-revolving credit facility in the maximum principal amount of $23.0 million at an interest rate of 7.5%. The ILXA Receivables Loan was a receivables facility with an initial principal amount of $11.9 million at an interest rate of 10.0% and was collateralized by mortgages and contracts receivable of ILXA. Both loans were scheduled to mature on August 31, 2015. On May 9, 2014, we repaid all outstanding indebtedness under the ILXA Inventory Loan in the amount of $8.4 million, along with $0.2 million in accrued interest and $1.5 million in exit fees and other fees, using a portion of the proceeds from the term loan portion of the Senior Credit Facility. On May 9, 2014, we repaid all outstanding indebtedness under the ILXA Receivables Loan in the amount of $4.5 million, along with a de minimis amount in accrued interest and other fees, using general corporate funds.
Tempus Acquisition Loan and Tempus Resorts Acquisition Financing. On July 1, 2011, we completed the acquisition of certain management agreements, unsold VOIs and the rights to recover and resell such interests, the seller's consumer loan portfolio and certain real property and other assets through Mystic Dunes, LLC, a wholly-owned subsidiary of Tempus Acquisition, LLC (the "Tempus Resorts Acquisition"). In order to fund the Tempus Resorts Acquisition, Tempus Acquisition, LLC entered into a Loan and Security Agreement with Guggenheim Corporate Funding, LLC, as the administrative agent for the lenders, which included affiliates of, or funds or accounts managed or advised by, Guggenheim Partners Investment Management, LLC, which is an affiliate of DRP Holdco, LLC, one of our investors (the "Guggenheim Investor"), and Silver Rock Financial LLC, another investor in our company (the “Tempus Acquisition Loan”). The Tempus Acquisition Loan was collateralized by all assets of Tempus Acquisition, LLC. The Tempus Acquisition Loan was initially in an aggregate principal amount of $41.1 million (which included a $5.5 million revolving loan) but was subsequently amended during the year ended December 31, 2012. The Tempus Acquisition Loan bore interest at a rate of 18.0% (of which an amount equal to not less than 10.0% per annum was paid in cash on a quarterly basis and the remaining accrued amount was to be paid, at our election, in

94

                                            

cash or in kind by adding the applicable accrued amount to principal), and was scheduled to mature on June 30, 2015. In addition, Tempus Acquisition, LLC paid a 2.0% closing fee based on the initial Tempus Acquisition Loan balance as of July 1, 2011 and was also required to make an exit fee payment for up to 10.0% of the initial Tempus Acquisition Loan balance upon the final payment-in-full of the outstanding balance under the loan. On July 1, 2011, an aggregate of $7.5 million of the Tempus Acquisition Loan was used by Tempus Acquisition, LLC to purchase a 10.0% participating interest in the Tempus Receivables Loan (defined below), and the remaining proceeds were loaned to Mystic Dunes, LLC pursuant to a Loan and Security Agreement having payment terms identical to the Tempus Acquisition Loan (the “Mystic Dunes Loan"). The Mystic Dunes Loan was collateralized by all assets of Mystic Dunes, LLC.
On July 24, 2013, we repaid all outstanding indebtedness under the Tempus Acquisition Loan in the principal amount of $46.7 million, along with $0.6 million in accrued interest and $2.7 million in exit fees and other fees, using the proceeds from the IPO. In addition, the Mystic Dunes Loan was paid off in full.
On July 1, 2011, Mystic Dunes Receivables, LLC, a subsidiary of Mystic Dunes, LLC, entered into a Loan and Security Agreement (the “Tempus Receivables Loan”) with Resort Finance America, LLC ("RFA"). The Tempus Receivables Loan was a receivables credit facility in the amount of $74.5 million, collateralized by mortgages and contracts receivable acquired in the Tempus Resorts Acquisition. The Tempus Receivables Loan bore interest at a rate that was the higher of (i) one-month LIBOR plus 7.0% or (ii) 10%, adjusted monthly, and was scheduled to mature on July 1, 2015. Furthermore, we were obligated to pay RFA an initial defaulted timeshare loans release fee over 36 months from August 2011 through July 2014 ("Notes Payable—RFA fees"). The fee was recorded at fair value as of July 1, 2011, using a discount rate of 10.0%.
On September 20, 2013, the Tempus Receivables Loan and Notes Payable—RFA fees were paid off in full using the proceeds from the Tempus 2013 Notes.
On July 1, 2011, another subsidiary of Mystic Dunes, LLC entered into an Amended and Restated Inventory Loan and Security Agreement with Textron Financial Corporation (the “Tempus Inventory Loan”) in the maximum amount of $4.3 million, collateralized by certain VOI inventory acquired in the Tempus Resorts Acquisition. The Tempus Inventory Loan bore interest at a rate equal to the three-month LIBOR (with a floor of 2.0%) plus 5.5% and was scheduled to mature on June 30, 2016, subject to extension to June 30, 2018.
On May 9, 2014, we repaid all outstanding indebtedness under the Tempus Inventory Loan in the amount of $2.0 million, along with a de minimis amount in accrued interest and other fees, using a portion of the proceeds from the term loan portion of the Senior Credit Facility.
PMR Acquisition Loan and Inventory Loan. On May 21, 2012, DPM Acquisition, LLC and subsidiaries (collectively, "DPMA") completed the PMR Acquisition whereby it acquired assets pursuant to an Asset Purchase Agreement, among DPMA and Pacific Monarch Resorts, Inc., Vacation Interval Realty, Inc., Vacation Marketing Group, Inc., MGV Cabo, LLC, Desarrollo Cabo Azul, S. de R.L. de C.V., and Operadora MGVM S. de R.L. de C.V. Pursuant to the Asset Purchase Agreement, DPMA acquired four resort management agreements, unsold VOIs and the rights to recover and resell such interests, a portion of the seller's consumer loans portfolio and certain real property and other assets for approximately $51.6 million in cash, plus the assumption of specified liabilities related to the acquired assets.
In order to fund the PMR Acquisition, on May 21, 2012, DPMA entered into a Loan and Security Agreement with Guggenheim Corporate Funding, LLC, as the administrative agent for the lenders, which included affiliates of, or funds or accounts managed or advised by, Guggenheim Partners Investment Management, LLC, which is an affiliate of the Guggenheim Investor, Wellington Management Company, LLP, one of our investors, and Silver Rock Financial LLC, another one of our investors (the "PMR Acquisition Loan"). The PMR Acquisition Loan was collateralized by substantially all of the assets of DPMA. The PMR Acquisition Loan was initially in an aggregate principal amount of $71.3 million (consisting of a $61.3 million term loan and a $10.0 million revolving loan). The PMR Acquisition Loan bore interest at a rate of 18.0% (of which an amount equal to not less than 10.0% per annum was paid in cash on a quarterly basis and the remaining accrued amount was to be paid, at our election, in cash or in kind by adding the applicable accrued amount to principal), and was scheduled to mature on May 21, 2016. DPMA was required to pay an exit fee of up to 10.0% of the initial loan amount. The proceeds of the PMR Acquisition Loan were used to fund the purchase price for the PMR Acquisition and associated closing costs.
On July 24, 2013, we repaid all outstanding indebtedness under the PMR Acquisition Loan in the principal amount of $58.3 million, along with $0.8 million in accrued interest and $3.1 million in exit fees and other fees, using the proceeds from the IPO.
On May 21, 2012, DPMA also entered into an Inventory Loan and Security Agreement (the "DPM Inventory Loan") with RFA PMR LoanCo, LLC. The DPM Inventory Loan provided debt financing for a portion of the purchase price of the defaulted receivables to be purchased by DPMA pursuant to a collateral recovery and repurchase agreement entered into between DPMA and an affiliate of RFA PMR LoanCo, LLC in connection with the PMR Acquisition. The interest rate was a variable rate equal to the sum of LIBOR plus 6.0% per annum; provided that LIBOR was never less than 2.0% or greater than 4.0% per annum.

95

                                            

On May 9, 2014, we repaid all outstanding indebtedness under the DPM Inventory Loan in the principal amount of $7.3 million, along with $0.1 million in accrued interest and other fees, using a portion of the proceeds from the term loan portion of the Senior Credit Facility. There was no principal balance outstanding under the DPM Inventory Loan as of
December 31, 2014; however, we have the option of borrowing additional amounts under the DPM Inventory Loan.
2013 Revolving Credit Facility. On September 11, 2013, we entered into the $25.0 million revolving credit facility with Credit Suisse AG, acting as the administrative agent for a group of lenders (the “2013 Revolving Credit Facility”). The 2013 Revolving Credit Facility provided that, subject to customary borrowing conditions, we could, from time to time prior to the fourth anniversary of the effective date of the 2013 Revolving Credit Facility, borrow, repay and re-borrow loans in an aggregate amount outstanding at any time not to exceed $25.0 million. Borrowings under the 2013 Revolving Credit Facility bore interest, at our option, at a variable rate equal to the sum of LIBOR plus 4.0% per annum or an adjusted base rate plus 3% per annum. The 2013 Revolving Credit Facility was subject to negative covenants generally consistent with the negative covenants applicable to the Senior Secured Notes. The repayment of borrowings and certain other obligations under the 2013 Revolving Credit Facility was secured on a pari passu basis by the collateral that secures the Senior Secured Notes. On May 9, 2014, we terminated the 2013 Revolving Credit Facility in conjunction with our entry into the Senior Credit Facility. There was no principal balance outstanding under the 2013 Revolving Credit Facility immediately prior to its termination.
Island One Borrowings. In connection with the Island One Acquisition completed on July 24, 2013, we assumed the loan sale agreement entered into by a subsidiary of Island One, Inc. on January 31, 2012 with Quorum that provides for an aggregate minimum $15.0 million loan sale facility (the "Island One Quorum Funding Facility"). Under the Island One Quorum Funding Facility, eligible consumer loans and in-transit loans are sold to Quorum on a non-recourse, permanent basis, provided that the underlying consumer obligor is, or becomes, a Quorum credit union member. The Island One Quorum Funding Facility provides for a purchase period of three years at a variable program fee of the published Wall Street Journal prime rate plus 6.0%, with a floor of 8.0%. The loan purchase commitment is conditional upon certain portfolio delinquency and default performance measurements. As of December 31, 2014, the weighted average purchase price payment of the Quorum Facility and the Island One Quorum Funding Facility was 85.9% of the obligor loan amount, and the weighted average program purchase fee was 5.5% of the obligor loan amount.
In addition, in the Island One Acquisition, we assumed a mortgage-backed loan (the "Island One Receivables Loan") that bore interest at the published Wall Street Journal prime rate plus 5.5%, with a floor of 7.0%. The Island One Receivables Loan was scheduled to mature on May 27, 2016 and was collateralized by certain consumer loan portfolios. The advance rates on loans receivable in the portfolio were limited to 70.0% to 90.0% of the face value of the eligible loans, depending upon the credit quality of the underlying mortgages. The Island One Receivables Loan was subject to certain financial covenants, including a minimum tangible net worth and a maximum debt to tangible net worth ratio. On October 28, 2013, we paid off in full the then-outstanding principal balance under the Island One Receivables Loan in an amount equal to $4.1 million, using our general corporate funds.
Furthermore, in the Island One Acquisition, we assumed a conduit facility that was scheduled to mature on September 30, 2016 (the "Island One Conduit Facility") until it was paid off in full on February 11, 2014 using payments remitted by our
customers. The Island One Conduit Facility bore interest at a rate of 7.4% per annum and was secured by certain consumer loan portfolios and guaranteed by Island One, Inc. We were required to make mandatory monthly principal payments, based upon the aggregate remaining outstanding principal balance of the eligible underlying collateral.
In the Island One Acquisition, we also assumed a note payable in the amount of $0.7 million secured by certain real property in Orlando, Florida (the "Island One Note Payable"). The loan bore interest at 5.0% per annum and required monthly principal and interest payments, until it was repaid in full on December 31, 2013 using our general corporate funds.
Our indebtedness under the DROT 2011 Notes, the DROT 2013-1 Notes, the DROT 2013-2 Notes, the DROT 2014-1 Notes, the Conduit Facility, the Quorum Facility, the Tempus 2013 Notes, the Island One Quorum Funding Facility and the Island One Conduit Facility is non-recourse. Our securitizations represent debt that is securitized through bankruptcy-remote special-purpose entities, the creditors of which have no recourse to DRII or DRC for principal or interest. The funds received from the obligors of our consumer loans are directly used to pay the principal and interest due on the securitization notes.
Notes Payable. We finance premiums on certain insurance policies under three unsecured notes. Two of the unsecured notes matured in January 2015 and each carried an interest rate of 3.1% per annum. The third unsecured note is scheduled to mature in October 2015 and carries an interest rate of 2.8% per annum. In addition, we purchased certain software licenses during the three months ended June 30, 2014, with annual interest-free payments due for the next three years, and this obligation was recorded at fair value using a discount rate of 5.0%.
Future Capital Requirements. Over the next 12 months, we expect that our cash flows from operations and the borrowings under the Funding Facilities and the Senior Credit Facility will be available to cover the interest payments due

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under our indebtedness and fund our operating expenses and other obligations, including any purchases of common stock under our share repurchase program. See "Liquidity and Capital Resources—Overview" for further detail on the share repurchase
program.
Our future capital requirements will depend on many factors, including the growth of our consumer financing activities,
the expansion of our hospitality management operations and potential acquisitions. Our ability to secure short-term and long-term financing in the future will depend on a variety of factors, including our future profitability, the performance of our
consumer loan receivable portfolio, our relative levels of debt and equity and the overall condition of the credit and securitization markets. There can be no assurances that any such financing will be available to us. If we are unable to secure
short-term and long-term financing in the future or if cash flows from operations are less than expected, our liquidity and cash
flows would be materially and adversely affected, we may be required to curtail our sales and marketing operations and we may not be able to implement our growth strategy.
Deferred Taxes. As of December 31, 2014, we had available approximately $274.3 million of unused federal NOLs, $270.4 million of unused state NOLs, and $102.0 million of foreign NOLs with expiration dates from 2026 through 2033 (except for certain foreign NOLs that do not expire) that may be applied against future taxable income, subject to certain limitations.
As a result of the IPO and the resulting change in ownership, our federal NOLs are limited under Internal Revenue Code Section 382. State NOLs are subject to similar limitations in many cases.
Commitments and Contingencies. From time to time, we or our subsidiaries are subject to certain legal proceedings and claims in the ordinary course of business.
FLRX Litigation. FLRX was a defendant in a lawsuit originally filed in July 2003, alleging the breach of certain contractual terms relating to the obligations under a stock purchase agreement for the acquisition of FLRX in 1998, as well as certain violations under applicable consumer protection acts.
In January 2010, following a jury trial, a Washington state court entered a judgment against FLRX, awarding plaintiffs damages of $30.0 million plus post-judgment interest at a rate of 12% per annum and attorney's fees of approximately $1.5 million plus accrued interest, and ordered specific performance of certain ongoing contractual obligations pursuant to the breach of contracts claim (the "FLRX Judgment"). FLRX's appeal and petition for review of the verdict were denied.
In April 2012, the plaintiffs in the FLRX case filed the Alter Ego Suit against DRP and DRC (the "Alter Ego Suit"). The complaint, which alleged two claims for alter ego and fraudulent conveyance, sought to hold DRP and DRC liable for the judgment entered against FLRX. DRP was subsequently dismissed as a defendant.
On November 15, 2013, the parties to the Alter Ego Suit executed a settlement agreement which provided for (i) the dismissal of the Alter Ego Suit, with prejudice; (ii) the payment of $5.0 million in cash to the plaintiffs; (iii) the transfer of shares of a subsidiary of DRC whose only assets at the time of transfer were majority interests in two undeveloped real estate parcels in Mexico with a carrying value of $5.3 million and an appraised value of $6.7 million for those majority interests and (iv) the release of DRC and all of its affiliates (other than FLRX) from any liability in connection with the FLRX Judgment or matters relating to that judgment. Such actions were completed in December 2013 and January 2014. As a result of the settlement, we recorded a pre-tax charge to earnings of $10.5 million during the fourth quarter of 2013. The Alter Ego case was dismissed by the United States District Court for the Western District of Washington on June 24, 2014.
The settlement did not impact FLRX's liability under the FLRX Judgment. Since FLRX currently conducts no operations and has no material assets, and since none of DRII or any other subsidiary has any obligation to provide any funding to FLRX, we believe that we will not have any material liability when the case against FLRX is ultimately resolved. It is possible that FLRX may at some point determine to file for protection under the Federal Bankruptcy Code.  
Off-Balance Sheet Arrangements. As of December 31, 2014, we did not have any off-balance sheet arrangements (as defined in Item 303(a)(4) of Regulation S-K).
Contractual Obligations. The following table presents obligations and commitments to make future payments under contracts and under contingent commitments as of December 31, 2014 (in thousands):

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Contractual Obligations
 
Total
 
Less than 1 year
 
1-3 years
 
3-5 years
 
More than 5 years
Senior Credit Facility, including interest payable
 
$
586,048

 
$
57,309

(1)
$
44,922

 
$
44,922

 
$
438,895

Securitization notes payable, including interest payable (2)
 
546,448

 
199,541

 
190,690

 
70,450

 
85,767

Notes payable, including interest payable
 
4,680

 
4,514

 
166

 

 

Purchase obligations
 
572

 
572

 

 

 

Operating lease obligations
 
37,051

 
11,062

 
16,543

 
7,555

 
1,891

Total
 
$
1,174,799

 
$
272,998

 
$
252,321

 
$
122,927

 
$
526,553

 
 (1) Includes an estimated excess cash flow sweep payment as required by the Senior Credit Facility.
 (2) Assumes certain estimates for payments and cancellations on collateralized outstanding mortgage receivables.

Our accrued liabilities in the consolidated balance sheet included elsewhere in this annual report include unrecognized tax benefits. As of December 31, 2014, we had gross unrecognized tax benefits of $23.9 million. At this time, we are unable to make a reasonably reliable estimate of the timing of payments in individual years in connection with these tax liabilities; therefore, such amounts are not included in the contractual obligation table above.
Information Regarding Geographic Areas of Operation. The geographic segment information presented below is based on the geographic locations of our subsidiaries. Our foreign operations include our operations in Austria, the Caribbean, England, France, Greece, Ireland, Italy, Malta, Mexico, Portugal, Scotland and Spain. No individual country represents 10% or more of our total revenues or long-term assets presented. The following table reflects our total revenue and assets by geographic area for the years ended on, or as of, the dates presented (in thousands):
 
 
For the Year ended December 31,
 
 
2014
 
2013
 
2012
Revenue
 
 
 
 
 
 
   United States
 
$
731,171

 
$
610,116

 
$
447,277

   Foreign
 
113,395

 
119,672

 
76,391

      Total Revenues
 
$
844,566

 
$
729,788

 
$
523,668



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As of December 31,
 
 
2014
 
2013
Mortgages and contracts receivable, net
 
 
 
 
   United States
 
$
496,691

 
$
402,126

   Foreign
 
1,971

 
3,328

      Total mortgages and contracts receivable, net
 
$
498,662

 
$
405,454

 
 
 
 
 
Unsold Vacation Interests, net
 
 
 
 
   United States
 
$
198,869

 
$
228,111

   Foreign
 
63,303

 
69,999

      Total unsold Vacation Interests, net
 
$
262,172

 
$
298,110

 
 
 
 
 
Property and equipment, net
 
 
 
 
   United States
 
$
59,038

 
$
55,801

   Foreign
 
11,833

 
4,595

      Total property and equipment, net
 
$
70,871

 
$
60,396

 
 
 
 
 
Goodwill
 
 
 
 
   United States
 
$
30,632

 
$
30,632

   Foreign
 

 

      Total goodwill
 
$
30,632

 
$
30,632

 
 
 
 
 
Other intangible assets, net
 
 
 
 
   United States
 
$
174,021

 
$
191,648

   Foreign
 
4,765

 
6,984

      Total other intangible assets, net
 
$
178,786

 
$
198,632

 
 
 
 
 
Total long-term assets, net
 
 
 
 
   United States
 
$
959,251

 
$
908,318

   Foreign
 
81,872

 
84,906

      Total long-term assets, net
 
$
1,041,123

 
$
993,224


New Accounting Pronouncements
In January 2014, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update No. 2014-04, Receivables - Troubled Debt Restructurings by Creditors(Subtopic 310-40)Reclassification of Residential Real Estate Collateralized Consumer Mortgage Loans upon Foreclosure("ASU 2014-04"). ASU 2014-04 clarifies when a creditor should be considered to have received physical possession of residential real estate property collateralizing a consumer mortgage loan such that the loan should be derecognized and the real estate recognized. ASU 2014-04 is effective for public business entities for annual periods and interim periods within those annual periods beginning after December 15, 2014. We will adopt ASU 2014-04 as of our interim period ending March 31, 2015. We believe the adoption of this update will not have a material impact on our financial statements.
In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers, which supersedes most of the current revenue recognition requirements. The core principle of this guidance is that an entity is required to recognize revenue to depict the transfer of promised goods or services in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. New disclosures about the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers are also required. This guidance is effective for us in our interim period ending March 31, 2017. Early application is not permitted. Entities must adopt the new guidance using one of two retrospective application methods. We are currently evaluating the standard to determine the impact of its adoption on our financial statements.
In January 2015, the FASB issued ASU No. 2015-01, Income Statement—Extraordinary and Unusual Items, which eliminates from U.S. GAAP the concept of extraordinary items. Extraordinary items are events and transactions that are

99

                                            

distinguished by their unusual nature and by the infrequency of their occurrence. Eliminating the extraordinary classification simplifies income statement presentation by altogether removing the concept of extraordinary items from consideration. ASU 2015-01 is effective for annual periods and interim periods within those annual periods beginning after December 15, 2015. We will adopt ASU 2015-01 as of our interim period ending March 31, 2016. We believe that the adoption of this update will not have a material impact on our financial statements.


100

                                            

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Inflation. Inflation and changing prices have not had a material impact on our revenues, income (loss) from operations, and net income (loss) during any of our three most recent fiscal years; however, to the extent inflationary trends affect short-term interest rates, a portion of our debt service costs, as well as the rates we charge on our consumer loans, may be affected.
Interest Rate Risk. We are exposed to interest rate risk through our variable rate indebtedness, including the Conduit Facility and the Senior Credit Facility. We have attempted to manage our interest rate risk through the use of derivative financial instruments. For example, we are required to hedge 90% of the outstanding note balance under the Conduit Facility. We do not hold or issue financial instruments for trading purposes and do not enter into derivative transactions that would be considered speculative positions. To manage exposure to counterparty credit risk in interest rate swap and cap agreements, we enter into agreements with highly rated institutions that can be expected to fully perform under the terms of such agreements. At December 31, 2014, we had no derivative instruments outstanding.
To the extent we assume variable rate indebtedness in the future, any increase in interest rates beyond amounts covered under any corresponding derivative financial instruments, particularly if sustained, could have an adverse effect on our results of operations, cash flows and financial position. We cannot assure that any hedging transactions we enter into will adequately mitigate the adverse effects of interest rate increases or that counterparties in those transactions will honor their obligations.
Additionally, we derive net interest income from our consumer financing activities to the extent the interest rates we charge our customers who finance their purchases of VOIs exceed the variable interest rates we pay to our lenders. Because our mortgages and contracts receivable generally bear interest at fixed rates, future increases in interest rates may result in a decline in our net interest income.
As of December 31, 2014, 46.4% of our borrowings, or $442.8 million, bore interest at variable rates. However, all of our variable-rate borrowings require a minimal interest rate floor when LIBOR is below certain levels. Assuming the level of variable-rate borrowings outstanding at December 31, 2014, and assuming a one percentage point increase in the 2014 average interest rate payable on these borrowings, we estimate that our interest expense would have increased and net income would have decreased by approximately $0.7 million for the year ended December 31, 2014.
Foreign Currency Translation Risk. In addition to our operations throughout the U.S., we conduct operations in international markets from which we receive, at least in part, revenues in foreign currencies. For example, we receive Euros and British Pounds Sterling in connection with operations in our European managed resorts and European VOI sales and Mexican Pesos in connection with our operations in Mexico. Because our financial results are reported in U.S. dollars, fluctuations in the value of the Euro, British Pound Sterling and Mexican Peso against the U.S. dollar have had, and will continue to have, an effect, which may be significant, on our reported financial results. A decline in the value of any of the foreign currencies in which we receive revenues, including the Euro, British Pound Sterling or Mexican Peso, against the U.S. dollar will tend to reduce our reported revenues and expenses, while an increase in the value of any such foreign currencies against the U.S. dollar will tend to increase our reported revenues and expenses. Variations in exchange rates can significantly affect the comparability of our financial results between financial periods. For additional information on the potential impact of exchange rate fluctuations on our financial results, see "Item 1A. Risk Factors—Fluctuations in foreign currency exchange rates may affect our reported results of operations."

ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

See "Financial Statements and Financial Statements Index" commencing on page F-1 hereof.

ITEM 9.
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.

ITEM 9A.    CONTROLS AND PROCEDURES
Disclosure Controls and Procedures
We carried out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported accurately and

101

                                            

within the time frames specified in the SEC's rules and forms and accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
Management's Annual Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as
defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. Our management assessed the effectiveness of our internal control over financial reporting as of December 31, 2014. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control - Integrated Framework (2013). Based on this assessment, our management concluded that, as of December 31, 2014, our internal control over financial reporting was effective. The effectiveness of our internal control over financial reporting as of December 31, 2014 has been audited by our independent registered public accounting firm, as stated in its attestation report which is included herein.

Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended December 31, 2014 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Inherent Limitations on the Effectiveness of Controls
Our management does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent or detect all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in a cost-effective control system, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, within our company have been detected.
These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. Controls can also be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls is based in part on certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Projections of any evaluation of controls effectiveness to future periods are subject to risks. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies and procedures.


102

                                            

Report of Independent Registered Public Accounting Firm
Board of Directors and Stockholders
Diamond Resorts International, Inc.
Las Vegas, Nevada
We have audited Diamond Resorts International, Inc. and Subsidiaries’ internal control over financial reporting as of December 31, 2014, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (the COSO criteria). Diamond Resorts International, Inc. and Subsidiaries’ management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Item 9A, Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the company’s internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, Diamond Resorts International, Inc. and Subsidiaries maintained, in all material respects, effective internal control over financial reporting as of December 31, 2014, based on the COSO criteria.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Diamond Resorts International, Inc. and Subsidiaries as of December 31, 2014 and 2013, and the related consolidated statements of operations and comprehensive income (loss), stockholders’ equity (deficit), and cash flows for each of the three years in the period ended December 31, 2014 and our report dated February 25, 2015 expressed an unqualified opinion thereon.

/s/ BDO USA, LLP
Las Vegas, Nevada
February 25, 2015

103

                                            


ITEM 9B.    OTHER INFORMATION

None.

104

                                            


PART III

ITEM 10.     DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by this item is incorporated by reference to the information to be set forth under the captions "Proposal No. 1Election of Directors," "Nominees," "Other Continuing Directors," "Executive Officers," "Governance of the Company" and "Section 16(a) Beneficial Ownership Reporting Compliance" in our definitive proxy statement in connection with our 2015 Annual Meeting of Stockholders (the "2015 Proxy Statement"), which will be filed with the Securities and Exchange Commission no later than 120 days after December 31, 2014 pursuant to Regulation 14A.


ITEM 11.     EXECUTIVE COMPENSATION

The information required by this item is incorporated by reference to the information to be set forth under the captions "Executive Compensation" and "Director Compensation" in the 2015 Proxy Statement.

ITEM 12.     SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND
RELATED STOCKHOLDER MATTERS

The information required by this item is incorporated by reference to the information to be set forth under the captions “Security Ownership of Certain Beneficial Owners and Management” and “Equity Compensation Plan Information” in the 2015 Proxy Statement.

ITEM 13.     CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR
INDEPENDENCE

The information required by this item is incorporated by reference to the information to be set forth under the captions "Certain Relationships and Related Transactions" and "Director Independence" in the 2015 Proxy Statement.

ITEM 14.    PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this item is incorporated by reference to the information to be set forth under the caption “Proposal No. 4—Ratification of Appointment of Independent Registered Public Accounting Firm—Independent Auditor Fees” in the 2015 Proxy Statement.



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PART IV

ITEM 15.    EXHIBITS, FINANCIAL STATEMENT SCHEDULES

(a) Documents filed as part of this Annual Report

1. Consolidated Financial Statements
See the consolidated financial statements required to be filed in this Form 10-K commencing on page F-1 hereof.
2. Exhibits

Exhibit
 
Description
2.1
 
Asset Purchase Agreement, dated as of October 24, 2011, among Pacific Monarch Resorts, Inc., Vacation Interval Realty, Inc., Vacation Marketing Group, Inc., MGV Cabo, LLC, Desarrollo Cabo Azul, S. de R.L. de C.V., Operadora MGVM S. de R.L. de C.V., and DPM Acquisition, LLC (incorporated by reference to Exhibit 10.1 to Diamond Resorts Corporation’s Current Report on Form 8-K filed on October 28, 2011**)
2.2
 
Asset Purchase Agreement, dated as of June 12, 2013, by and among DPM Acquisition, LLC, Resort Services Group, LLC, Monarch Owner Services, LLC, Monarch Grand Vacations Management, LLC and Mark Post (incorporated by reference to Exhibit 2.1 to Diamond Resorts Corporation’s Current Report on Form 8-K filed on June 18, 2013**)
2.3
 
Transaction Agreement, dated as of July 1, 2013, by and among Diamond Resorts International, Inc., Island One, Inc., Crescent One, LLC and Timeshare Acquisitions, LLC (incorporated by reference to Exhibit 2.1 to Diamond Resorts Corporation’s Current Report on Form 8-K filed on July 8, 2013**)
3.1
 
Amended and Restated Certificate of Incorporation of Diamond Resorts International, Inc. (incorporated by reference to Exhibit 3.1 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on August 8, 2013***)
3.2
 
Amended and Restated Bylaws of Diamond Resorts International, Inc. (incorporated by reference to Exhibit 3.2 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on August 8, 2013***)
4.1
 
Form of Common Stock Certificate of Diamond Resorts International, Inc. (incorporated by reference to Exhibit 4.1 to Diamond Resorts International, Inc.'s Amendment No. 1 to Registration Statement on Form S-1 filed on July 9, 2013****)
10.1
 
Purchase Agreement, dated as of April 30, 2010, by and between Diamond Resorts Finance Holding Company and DRI Quorum 2010 LLC (incorporated by reference to Exhibit 10.11 to Amendment No. 1 to Diamond Resorts Corporation’s Registration Statement on Form S-4 filed on May 2, 2011**)
10.2
 
Indenture, dated as of April 1, 2011, by and among Diamond Resorts Owner Trust 2011-1, Diamond Resorts Financial Services, Inc. and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 10.7 to Diamond Resorts Corporation’s Annual Report on Form 10-K filed on March 30, 2012**)
10.3
 
Note Purchase Agreement, dated as of April 21, 2011, by and between Diamond Resorts Owner Trust 2011-1 and Diamond Resorts Corporation, and confirmed and accepted by Credit Suisse Securities (USA) LLC (incorporated by reference to Exhibit 10.8 to Diamond Resorts Corporation’s Annual Report on Form 10-K filed on March 30, 2012**)
10.4
 
Second Amended and Restated Registration Rights Agreement, dated as of July 21, 2011, by and among Diamond Resorts Parent, LLC and the parties named therein (incorporated by reference to Exhibit 10.6 to Diamond Resorts Corporation’s Current Report on Form 8-K filed on July 26, 2011**)
10.5
 
Sixth Amended and Restated Indenture, entered into on February 5, 2015 and dated as of January 30, 2015, among Diamond Resorts Issuer 2008 LLC, as issuer, Diamond Resorts Financial Services, Inc., as servicer, Wells Fargo Bank, National Association, as trustee, as custodian and as back-up servicer, and Credit Suisse AG, New York Branch, as Administrative Agent (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on February 9, 2015***)
10.6
 
Fifth Amended and Restated Sale Agreement, entered into on February 5, 2015 and dated as of January 30, 2015, among Diamond Resorts Depositor 2008 LLC and Diamond Resorts Issuer 2008 LLC (incorporated by reference to Exhibit 10.2 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on February 9, 2015***)
10.7
 
Fifth Amended and Restated Purchase Agreement, entered into on February 5, 2015 and dated as of January 30, 2015, among Diamond Resorts Finance Holding Company and Diamond Resorts Depositor 2008 LLC (incorporated by reference to Exhibit 10.3 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on February 9, 2015***)


#PageNum 106

                                            

 
 
 
10.8
 
Lease, dated as of January 16, 2008, by and between H/MX Health Management Solutions, Inc. and Diamond Resorts Corporation (incorporated by reference to Exhibit 10.15 to Amendment No. 1 to Diamond Resorts Corporation’s Registration Statement on Form S-4 filed on May 2, 2011**)
10.9
 
Terms of Engagement Agreement for Individual Independent Contractor, dated as of June 2009, by and between Praesumo Partners, LLC and Diamond Resorts Centralized Services USA, LLC, as amended by the Extension Agreement, effective as of June 1, 2010, by and between Praesumo Partners, LLC and Diamond Resorts Centralized Services Company, successor to Diamond Resorts Centralized Services USA, LLC, and the Amendment to Extension Agreement, dated as of January 1, 2011, by and between Praesumo Partners, LLC and Diamond Resorts Centralized Services Company, successor to Diamond Resorts Centralized Services USA, LLC (incorporated by reference to Exhibit 10.16 to Amendment No. 1 to Diamond Resorts Corporation’s Registration Statement on Form S-4 filed on May 2, 2011**)
10.10
 
Third Extension Agreement, dated as of August 20, 2014, by and between Praesumo Partners, LLC and Diamond Resorts Centralized Services Company, successor to Diamond Resorts Centralized Services USA, LLC (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on August 22, 2014***)
10.11
 
Marketing Agreement, dated as of April 30, 2010, by and between Diamond Resorts International Marketing, Inc. and Quorum Federal Credit Union (incorporated by reference to Exhibit 10.1 to Diamond Resorts Corporation’s Quarterly Report on Form 10-Q filed May 15, 2012**)
10.12
 
First Amendment to Marketing Agreement, dated as of April 27, 2012, by and between Diamond Resorts International Marketing, Inc. and Quorum Federal Credit Union (incorporated by reference to Exhibit 10.2 to Diamond Resorts Corporation’s Quarterly Report on Form 10-Q filed May 15, 2012**)
10.13
 
Lease Agreement between 1450 Center Crossing Drive, LLC and Diamond Resorts Corporation for rental of office building (incorporated by reference to Exhibit 10.3 to Diamond Resorts Corporation’s Quarterly Report on Form 10-Q filed August 14, 2012**)
10.14
 
Amended and Restated Loan Sale and Servicing Agreement, dated as of December 31, 2012, by and among DRI Quorum 2010 LLC, Quorum Federal Credit Union, Diamond Resorts Financial Services, Inc. and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 10.37 to Diamond Resorts Corporation’s Annual Report on Form 10-K filed on April 1, 2013**)
10.15
 
Sale Agreement, dated as of January 23, 2013, by and between Diamond Resorts Seller 2013-1, LLC and Diamond Resorts Owner Trust 2013-1. (incorporated by reference to Exhibit 10.1 to Diamond Resorts Corporation’s Current Report on Form 8-K filed on January 29, 2013**)
10.16
 
Indenture, dated as of January 23, 2013, by and among Diamond Resorts Owner Trust 2013-1, Diamond Resorts Financial Services, Inc. and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 10.2 to Diamond Resorts Corporation’s Current Report on Form 8-K filed on January 29, 2013**)
10.17
 
Exchange Agreement, dated as of July 17, 2013, by and among Diamond Resorts International, Inc., Diamond Resorts Parent, LLC and the members of Diamond Resorts Parent, LLC party thereto (incorporated by reference to Exhibit 10.4 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on August 8, 2013***)
10.18
 
Redemption Agreement, dated as of July 17, 2013, by and between Cloobeck Diamond Parent, LLC and the members of Cloobeck Diamond Parent, LLC party thereto (incorporated by reference to Exhibit 10.5 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on August 8, 2013***)
10.19
 
Director Designation Agreement, dated as of July 17, 2013, by and among Diamond Resorts International, Inc. and the stockholders party thereto (incorporated by reference to Exhibit 10.6 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on August 8, 2013***)
10.20
 
Stockholders' Agreement, dated as of July 17, 2013, by and among Diamond Resorts International, Inc. and the stockholders party thereto (incorporated by reference to Exhibit 10.7 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on August 8, 2013***)
10.21
 
First Amendment to Stockholders’ Agreement, dated as of August 11, 2014, by and among Diamond Resorts International, Inc. and the stockholders party thereto (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on August 13, 2014***)
10.22+
 
Form of Directors' Indemnification Agreement (incorporated by reference to Exhibit 10.46 to Diamond Resorts International, Inc.'s Registration Statement on Form S-1 filed on June 14, 2013**** )
10.23+
 
Diamond Resorts International, Inc. 2013 Incentive Compensation Plan (incorporated by reference to Exhibit 10.48 to Diamond Resorts International, Inc.'s Amendment No. 1 to Registration Statement on Form S-1 filed on July 9, 2013****)
10.24+
 
Form of Stock Option Award Agreement (incorporated by reference to Exhibit 10.49 to Diamond Resorts International, Inc.'s Amendment No. 1 to Registration Statement on Form S-1 filed on July 9, 2013****)
 
 
 


#PageNum 107

                                            

10.25+
 
Form of Restricted Stock Award Agreement (incorporated by reference to Exhibit 10.50 to Diamond Resorts International, Inc.'s Amendment No. 1 to Registration Statement on Form S-1 filed on July 9, 2013**** )
10.26+
 
Diamond Resorts International, Inc. Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.51 to Diamond Resorts International, Inc.'s Amendment No. 1 to Registration Statement on Form S-1 filed on July 9, 2013****)
10.27
 
Credit Agreement, dated as of September 11, 2013, by and among Diamond Resorts Corporation, as borrower, Diamond Resorts International, Inc., the lenders party thereto and Credit Suisse AG, as administrative agent, and the exhibits and schedules thereto (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.'s Current Report on Form 8-K filed on September 17, 2013***)
10.28
 
Indenture, dated as of September 20, 2013, by and among Diamond Resorts Tempus Owner Trust 2013, as issuer, Diamond Resorts Financial Services, Inc., as Servicer, and Wells Fargo Bank, National Association, as indenture trustee and back-up servicer (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.'s Current Report on Form 8-K filed on September 26, 2013***)
10.29
 
Sale Agreement, dated as of September 20, 2013, by and among Diamond Resorts Tempus Seller 2013, LLC, as seller, Diamond Resorts Tempus Owner Trust 2013, as issuer, and their respective permitted successors and assigns (incorporated by reference to Exhibit 10.2 to Diamond Resorts International, Inc.'s Current Report on Form 8-K filed on September 26, 2013***)
10.30
 
Omnibus Amendment, dated as of October 18, 2013, by and among Diamond Resorts Issuer 2008 LLC, as Issuer; Diamond Resorts Corporation, Diamond Resorts Holdings, LLC and Diamond Resorts International, Inc., as Performance Guarantors; Diamond Resorts Depositor 2008 LLC, as Depositor; Diamond Resorts Financial Services, Inc., as Servicer; Wells Fargo Bank, National Association, as Indenture Trustee, Custodian and Back-Up Servicer; Credit Suisse AG, New York Branch, as Administrative Agent and a Funding Agent; GIFS Capital Company, LLC, as Conduit; and Diamond Resorts Finance Holding Company, as Seller (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.'s Current Report on Form 8-K filed on October 24, 2013***)
10.31
 
Omnibus Amendment No. 2, dated as of September 26, 2014, by and among Diamond Resorts Issuer 2008 LLC, as Issuer; Diamond Resorts Corporation, Diamond Resorts Holdings, LLC and Diamond Resorts International, Inc., as Performance Guarantors; Diamond Resorts Depositor 2008 LLC, as Depositor; Diamond Resorts Financial Services, Inc., as Servicer; Wells Fargo Bank, National Association, as Indenture Trustee, Custodian and Back-Up Servicer; Credit Suisse AG, New York Branch, as Administrative Agent and a Funding Agent; GIFS Capital Company, LLC, as Conduit; and Diamond Resorts Finance Holding Company, as Seller (incorporated by reference to Exhibit 10.3 to Diamond Resorts International, Inc.’s Quarterly Report on Form 10-Q filed on November 4, 2014***)
10.32
 
Sale Agreement, dated as of November 20, 2013, by and between Diamond Resorts Seller 2013-2, LLC, as Seller, and Diamond Resorts Owner Trust 2013-2, as Issuer, and their respective permitted successors and assigns (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on November 26, 2013***)
10.33
 
Indenture, dated as of November 20, 2013, by and among Diamond Resorts Owner Trust 2013-2, as Issuer, Diamond Resorts Financial Services, Inc., as Servicer, and Wells Fargo Bank, National Association, as Indenture Trustee and Back-up Servicer (incorporated by reference to Exhibit 10.2 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on November 26, 2013***)
10.34
 
Credit Agreement, dated as of May 9, 2014, by and among Diamond Resorts Corporation, Diamond Resorts International, Inc., the lenders party thereto and Credit Suisse AG, as administrative agent and collateral agent, including forms of Security Agreement and Guarantee Agreement and other exhibits and schedules thereto (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on May 15, 2014***)
10.35
 
First Amendment to Credit Agreement, dated as of December 22, 2014, by and among Diamond Resorts Corporation, Diamond Resorts International, Inc., the lenders party thereto and Credit Suisse AG, as administrative agent and collateral agent (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on December 30, 2014***)
10.36
 
Sale Agreement, dated as of November 20, 2014, by and between Diamond Resorts Seller 2014-1, LLC and Diamond Resorts Owner Trust 2014-1 (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on November 21, 2014***)
10.37
 
Indenture, dated as of November 20, 2014, by and among Diamond Resorts Owner Trust 2014-1, Diamond Resorts Financial Services, Inc. and Wells Fargo Bank, National Association (incorporated by reference to Exhibit 10.2 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on November 21, 2014***)
 
 
 
 
 
 


#PageNum 108

                                            

10.38+
 
Master Agreement, dated as of January 6, 2015, by and among Diamond Resorts International, Inc., Diamond Resorts Corporation, Hospitality Management and Consulting Service, L.L.C., Stephen J. Cloobeck, Cloobeck Companies, LLC, JHJM Nevada I, LLC and, solely for limited purposes stated therein, Nevada Resort Properties Polo Towers Limited Partnership (incorporated by reference to Exhibit 10.1 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on January 6, 2015***)
10.39
 
Membership Interest Purchase Agreement, dated as of January 6, 2015, by and among Diamond Resorts Corporation, Cloobeck Companies, LLC and Chautauqua Management, LLC (incorporated by reference to Exhibit 10.2 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on January 6, 2015***)
10.40
 
Assignment and Assumption Agreement, dated as of January 6, 2015, by and among Diamond Resorts Corporation, JHJM Nevada I, LLC and Nevada Resort Properties Polo Towers Limited Partnership (incorporated by reference to Exhibit 10.3 to Diamond Resorts International, Inc.’s Current Report on Form 8-K filed on January 6, 2015***)
10.41*+
 
Employment Agreement, dated as of January 1, 2015, by and between Hospitality Management and Consulting Service, L.L.C. and David F. Palmer
10.42*+
 
Employment Agreement, dated as of January 1, 2015, by and between Hospitality Management and Consulting Service, L.L.C. and C. Alan Bentley
10.43*+
 
Employment Agreement, dated as of January 1, 2015, by and between Hospitality Management and Consulting Service, L.L.C. and Howard S. Lanznar
10.44*+
 
Employment Agreement, dated as of January 3, 2013, by and between Diamond Resorts International Marketing, Inc. and Michael A. Flaskey
10.45*+
 
Employment Agreement, dated as of January 1, 2015, by and between Hospitality Management and Consulting Service, L.L.C. and Steven F. Bell
21.1*
 
Subsidiaries of Diamond Resorts International, Inc.
23.1*
 
Consent of BDO USA, LLP
31.1*
 
Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, as amended
31.2*
 
Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act as of 1934, as amended
32.1*
 
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2*
 
Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101*
 
The following materials from Diamond Resorts International, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2014, formatted in XBRL (Extensible Business Reporting Language): (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Operations and Comprehensive Income, (iii) the Consolidated Statements of Stockholder's Equity, (iv) the Consolidated Statements of Cash Flows and (v) Notes to the Consolidated Financial Statements, furnished herewith.
* Filed herewith.
+ Indicates a management contract or compensatory plan or arrangement.
** Commission file number 333-172772.
*** Commission file number 001-35967.
****Commission file number 333-189306.



SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


#PageNum 109

                                            

 
 
 
DIAMOND RESORTS INTERNATIONAL, INC.
 
 
 
 
Date:
February 25, 2015
By:
/s/ DAVID F. PALMER
 
 
 
David F. Palmer
 
 
 
President and Chief Executive Officer (Principal Executive Officer)
 
 
 
 
Date:
February 25, 2015
By:
/s/ C. ALAN BENTLEY
 
 
 
C. Alan Bentley
 
 
 
Executive Vice President and Chief Financial Officer (Principal Financial Officer)
 
 
 
 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities indicated and on the 25th day of February 2015.
Signature
Title
/s/ David F. Palmer
 
David F. Palmer
President, Chief Executive Officer (Principal Executive Officer) and Director
/s/ C. Alan Bentley
 
C. Alan Bentley
Executive Vice President and Chief Financial Officer (Principal Financial Officer)
/s/ Lisa M. Gann
 
Lisa M. Gann
Senior Vice President and Chief Accounting Officer (Principal Accounting Officer)
/s/ David J. Berkman
 
David J. Berkman
Director
/s/ Stephen J. Cloobeck
 
Stephen J. Cloobeck
Director
/s/ Richard M. Daley
 
Richard M. Daley
Director
/s/ Lowell D. Kraff
 
Lowell D. Kraff
Director
/s/ B. Scott Minerd
 
B. Scott Minerd
Director
/s/ Hope S. Taitz
 
Hope S. Taitz
Director
/s/ Zachary Warren
 
Zachary Warren
Director
/s/ Robert Wolf
 
Robert Wolf
Director
 
 



#PageNum 110

                                            

INDEX TO FINANCIAL STATEMENTS


 
 
PAGE NUMBER
Audited Consolidated Financial Statements:
 
 
 
 
 
    Report of Independent Registered Public Accounting Firm
 
F-2
 
 
 
    Consolidated Financial Statements
 
 
       Consolidated Balance Sheets as of December 31, 2014 and 2013
 
F-3
       Consolidated Statements of Operations and Comprehensive Income (Loss) for the years ended December 31, 2014, 2013 and 2012
 
F-4
       Consolidated Statement of Stockholders' Equity (Deficit) for the years ended December 31, 2014, 2013 and 2012
 
F-5
       Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013 and 2012
 
F-6
 
 
 
    Notes to the Consolidated Financial Statements
 
F-9


F-1

                                            

Report of Independent Registered Public Accounting Firm

Board of Directors and Stockholders
Diamond Resorts International, Inc.
Las Vegas, Nevada
We have audited the accompanying consolidated balance sheets of Diamond Resorts International, Inc. and Subsidiaries (the “Company”) as of December 31, 2014 and 2013 and the related consolidated statements of operations and comprehensive income (loss), stockholders’ equity (deficit), and cash flows for each of the three years in the period ended December 31, 2014. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Diamond Resorts International, Inc. and Subsidiaries at December 31, 2014 and 2013, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2014, in conformity with accounting principles generally accepted in the United States of America.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Diamond Resorts International, Inc. and Subsidiaries’ internal control over financial reporting as of December 31, 2014, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) and our report dated February 25, 2015, expressed an unqualified opinion thereon.
/s/ BDO USA, LLP
Las Vegas, Nevada
February 25, 2015



.
F-2


DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
December 31, 2014 and 2013
(In thousands, except per share data)
 
 
2014
 
2013
Assets:
 
 
 
 
  Cash and cash equivalents
 
$
242,486

 
$
35,945

  Cash in escrow and restricted cash
 
80,914

 
92,231

  Mortgages and contracts receivable, net of allowance of $130,639 and $105,590, respectively
 
498,662

 
405,454

  Due from related parties, net
 
51,651

 
46,262

  Other receivables, net
 
59,821

 
54,588

  Income tax receivable
 
467

 
25

  Deferred tax asset
 
423

 

  Prepaid expenses and other assets, net
 
86,439

 
68,258

  Unsold Vacation Interests, net
 
262,172

 
298,110

  Property and equipment, net
 
70,871

 
60,396

  Assets held for sale
 
14,452

 
10,662

  Goodwill
 
30,632

 
30,632

  Other intangible assets, net
 
178,786

 
198,632

      Total assets
 
$
1,577,776

 
$
1,301,195

Liabilities and Stockholders' Equity (Deficit):
 
 
 
 
  Accounts payable
 
$
14,084

 
$
14,629

  Due to related parties, net
 
34,768

 
44,644

  Accrued liabilities
 
134,680

 
117,435

  Income taxes payable
 
108

 
1,069

  Deferred income taxes
 
47,250

 
22,404

  Deferred revenues
 
124,997

 
110,892

  Senior Credit Facility, net of unamortized original issue discount of $2,055 and $0, respectively
 
440,720

 

  Senior Secured Notes, net of unamortized original issue discount of $0 and $6,548, respectively
 

 
367,892

  Securitization Notes and Funding Facilities, net of unamortized original issue discount of $156 and $226, respectively
 
509,208

 
391,267

  Notes payable
 
4,612

 
23,150

      Total liabilities
 
1,310,427

 
1,093,382

Commitments and contingencies (see Note 18)
 

 

Stockholders' equity (deficit):
 
 
 
 
  Common stock $0.01 par value per share; authorized - 250,000,000 shares; issued 75,732,088 and 75,458,402 shares, and outstanding - 75,732,088 and 75,458,402 shares
 
757

 
755

  Additional paid-in capital
 
482,732

 
463,194

  Accumulated deficit
 
(180,502
)
 
(239,959
)
  Accumulated other comprehensive loss
 
(19,561
)
 
(16,177
)
       Subtotal
 
283,426

 
207,813

Less: Treasury stock at cost; 642,900 and 0 shares, respectively
 
(16,077
)
 

      Total stockholders' equity
 
267,349

 
207,813

      Total liabilities and stockholders' equity
 
$
1,577,776

 
$
1,301,195

The accompanying notes are an integral part of these consolidated financial statements.

F-3


DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
For the years ended December 31, 2014, 2013 and 2012
(In thousands, except per share data)

 
 
2014
 
2013
 
2012
Revenues:
 
 
 
 
 
 
  Management and member services
 
$
152,201

 
$
131,238

 
$
114,937

  Consolidated resort operations
 
38,406

 
35,512

 
33,756

  Vacation Interest sales, net of provision of $57,202, $44,670 and $25,457, respectively
 
532,006

 
464,613

 
293,098

  Interest
 
68,398

 
57,044

 
53,206

  Other
 
53,555

 
41,381

 
28,671

      Total revenues
 
844,566

 
729,788

 
523,668

Costs and Expenses:
 
 
 
 
 
 
  Management and member services
 
33,184

 
37,907

 
35,330

  Consolidated resort operations
 
35,409

 
34,333

 
30,311

  Vacation Interest cost of sales
 
63,499

 
56,695

 
32,150

  Advertising, sales and marketing
 
297,095

 
258,451

 
178,365

  Vacation Interest carrying cost, net
 
35,495

 
41,347

 
36,363

  Loan portfolio
 
8,811

 
9,631

 
9,486

  Other operating
 
22,135

 
12,106

 
8,507

  General and administrative
 
102,993

 
145,925

 
99,015

  Depreciation and amortization
 
32,529

 
28,185

 
18,857

  Interest expense
 
56,943

 
88,626

 
96,157

  Loss on extinguishment of debt
 
46,807

 
15,604

 

  Impairments and other write-offs
 
240

 
1,587

 
1,009

  Gain on disposal of assets
 
(265
)
 
(982
)
 
(605
)
  Gain on bargain purchase from business combinations
 

 
(2,879
)
 
(20,610
)
      Total costs and expenses
 
734,875

 
726,536

 
524,335

  Income (loss) before provision (benefit) for income taxes
 
109,691

 
3,252

 
(667
)
  Provision (benefit) for income taxes
 
50,234

 
5,777

 
(14,310
)
      Net income (loss)
 
59,457

 
(2,525
)
 
13,643

      Other comprehensive income (loss):
 
 
 
 
 
 
          Currency translation adjustments, net of tax of $0
 
(3,545
)
 
2,543

 
1,632

          Post-retirement benefit plan, net of tax of $0
 
171

 
(2,064
)
 

          Other
 
(10
)
 
77

 
7

          Total other comprehensive (loss) income, net of tax
 
(3,384
)
 
556

 
1,639

      Comprehensive income (loss)
 
$
56,073

 
$
(1,969
)
 
$
15,282

  Net income (loss) per share:
 
 
 
 
 
 
      Basic
 
$
0.79

 
$
(0.04
)
 
$
0.25

      Diluted
 
$
0.77

 
$
(0.04
)
 
$
0.25

  Weighted average common shares outstanding:
 
 
 
 
 
 
      Basic
 
75,466

 
63,704

 
53,774

      Diluted
 
76,947

 
63,704

 
53,774


The accompanying notes are an integral part of these consolidated financial statements.

F-4


DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIT)
For the years ended December 31, 2014, 2013 and 2012
($ in thousands, except share data)
 
 
Common Stock Shares
 
Common Stock Par Value
 
Additional Paid-in Capital
 
Accumulated Deficit
 
Accumulated Other Comprehensive (Loss) Income
 
Less: Treasury Stock at Cost
 
Total Stockholders' Equity (Deficit)
Balance as of December 31, 2011
 
53,697,402

 
$
537

 
$
151,710

 
$
(251,077
)
 
$
(18,372
)
 
$

 
$
(117,202
)
Stock-based compensation
 
360,465

 
4

 
3,317

 

 

 

 
3,321

Net income for the year ended December 31, 2012
 

 

 

 
13,643

 

 

 
13,643

Other comprehensive income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Currency translation adjustment, net of tax of $0
 

 

 

 

 
1,632

 

 
1,632

Other
 

 

 

 

 
7

 

 
7

Balance as of December 31, 2012
 
54,057,867

 
541

 
155,027

 
(237,434
)
 
(16,733
)
 

 
(98,599
)
Issuance of common stock in the IPO, net of related costs
 
16,100,000

 
161

 
204,171

 

 

 

 
204,332

Issuance of common stock in the Island One Acquisition
 
5,236,251

 
52

 
73,255

 

 

 

 
73,307

Repurchase of outstanding warrants
 

 

 
(10,346
)
 

 

 

 
(10,346
)
Stock-based compensation
 
64,284

 
1

 
41,087

 

 

 

 
41,088

Net loss for the year ended December 31, 2013
 

 

 

 
(2,525
)
 

 

 
(2,525
)
Other comprehensive income (loss):
 
 
 
 
 
 
 
 
 
 
 
 
 


Currency translation adjustments, net of tax of $0
 

 

 

 

 
2,543

 

 
2,543

Unrealized loss on post-retirement benefit plan, net of tax of $0
 

 

 

 

 
(2,064
)
 

 
(2,064
)
Other
 

 

 

 

 
77

 

 
77

Balance as of December 31, 2013
 
75,458,402

 
755

 
463,194

 
(239,959
)
 
(16,177
)
 

 
207,813

Exercise of stock options
 
227,500

 
2

 
3,353

 

 

 

 
3,355

Stock-based compensation
 
46,186

 

 
16,185

 

 

 

 
16,185

Purchase of treasury stock
 

 

 

 

 

 
(16,077
)
 
(16,077
)
Net income for the year ended December 31, 2014
 

 

 

 
59,457

 

 

 
59,457

Other comprehensive income (loss):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Currency translation adjustments, net of tax of $0
 

 

 

 

 
(3,545
)
 

 
(3,545
)
Post-retirement benefit plan, net of tax of $0
 

 

 

 

 
171

 

 
171

Other
 

 

 

 

 
(10
)
 

 
(10
)
Balance as of December 31, 2014
 
75,732,088

 
$
757

 
$
482,732

 
$
(180,502
)
 
$
(19,561
)
 
$
(16,077
)
 
$
267,349

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

The accompanying notes are an integral part of these consolidated financial statements.

F-5


DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the years ended December 31, 2014, 2013 and 2012
(In thousands)
 
 
2014
 
2013
 
2012
Operating activities:
 
 
 
 
 
 
  Net income (loss)
 
$
59,457

 
$
(2,525
)
 
$
13,643

Adjustments to reconcile net income (loss) to net cash provided by operating activities:
 
 
 
 
 
 
  Provision for uncollectible Vacation Interest sales revenue
 
57,202

 
44,670

 
25,457

  Amortization of capitalized financing costs and original issue discounts
 
5,337

 
7,079

 
6,293

  Amortization of capitalized loan origination costs and net portfolio discount
 
8,918

 
5,955

 
2,342

  Depreciation and amortization
 
32,529

 
28,185

 
18,857

  Stock-based compensation
 
16,202

 
40,533

 
3,321

  Non-cash expense related to Alter Ego Suit
 

 
5,508

 

  Loss on extinguishment of debt
 
46,807

 
15,604

 

  Impairments and other write-offs
 
240

 
1,587

 
1,009

  Gain on disposal of assets
 
(265
)
 
(982
)
 
(605
)
  Gain on bargain purchase from business combinations, net of tax
 

 
(2,879
)
 
(20,610
)
  Deferred income taxes
 
24,424

 
3,264

 
(13,010
)
  Loss on foreign currency exchange
 
362

 
245

 
113

  Gain on mortgage repurchase
 
(621
)
 
(111
)
 
(27
)
  Unrealized loss on defined benefit plans
 
171

 
887

 

Changes in operating assets and liabilities excluding acquisitions:
 
 
 
 
 
 
  Mortgages and contracts receivable
 
(158,842
)
 
(128,803
)
 
(51,787
)
  Due from related parties, net
 
2,580

 
(11,568
)
 
1,844

  Other receivables, net
 
(5,412
)
 
(5,853
)
 
(7,768
)
  Prepaid expenses and other assets, net
 
(16,823
)
 
(6,534
)
 
(4,240
)
  Unsold Vacation Interest, net
 
22,784

 
7,131

 
(23,750
)
  Accounts payable
 
(288
)
 
(6,446
)
 
(448
)
  Due to related parties, net
 
(8,413
)
 
(20,842
)
 
22,769

  Accrued liabilities
 
17,628

 
13,119

 
32,176

  Income taxes receivable and payable
 
(1,402
)
 
1,247

 
(3,169
)
  Deferred revenues
 
15,483

 
14,272

 
22,227

        Net cash provided by operating activities
 
$
118,058

 
$
2,743

 
$
24,637

 
 
 
 
 
 
 

The accompanying notes are an integral part of these consolidated financial statements.


F-6


DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS —Continued
For the years ended December 31, 2014, 2013 and 2012
(In thousands)

 
 
2014
 
2013
 
2012
Investing activities:
 
 
 
 
 
 
  Property and equipment capital expenditures
 
$
(17,950
)
 
$
(15,150
)
 
$
(14,329
)
  Purchase of assets in connection with the PMR Acquisition, net of cash acquired of $0, $0 and $0, respectively
 

 

 
(51,635
)
  Purchase of assets in connection with the PMR Service Companies Acquisition, net of cash acquired of $0, $0 and $0, respectively
 

 
(47,417
)
 

  Purchase of assets in connection with the Aegean Blue Acquisition, net of cash acquired of $0, $0 and $2,072 respectively
 

 

 
(4,471
)
  Cash acquired in connection with Island One Acquisition
 

 
569

 

  Proceeds from sale of assets
 
850

 
3,933

 
1,080

        Net cash used in investing activities
 
(17,100
)
 
(58,065
)
 
(69,355
)
Financing activities:
 
 
 
 
 
 
  Changes in cash in escrow and restricted cash
 
11,194

 
(48,637
)
 
(6,401
)
  Proceeds from issuance of Senior Credit Facility
 
442,775

 

 

  Proceeds from issuance of 2013 Revolving Credit Facility
 

 
15,000

 

  Proceeds from issuance of securitization notes and Funding Facilities
 
466,325

 
552,677

 
119,807

  Proceeds from issuance of note payable
 
1,113

 
5,357

 
80,665

  Payments on Senior Credit Facility
 
(2,225
)
 

 

  Payments on 2013 Revolving Credit Facility
 

 
(15,000
)
 

  Payments on senior secured notes, including redemption premium
 
(404,683
)
 
(56,628
)
 

  Payments on securitization notes and Funding Facilities
 
(348,454
)
 
(427,472
)
 
(114,701
)
  Payments on notes payable
 
(30,721
)
 
(137,220
)
 
(31,267
)
  Payments of debt issuance costs
 
(15,852
)
 
(9,996
)
 
(2,583
)
  Proceeds from issuance of common and preferred stock, net of related costs
 

 
204,332

 

  Repurchase of outstanding warrants
 

 
(10,346
)
 

  Purchase of treasury stock
 
(16,077
)
 

 

  Payments related to early extinguishment of notes payable
 

 
(2,034
)
 

  Proceeds from exercise of stock options
 
3,355

 

 

      Net cash provided by financing activities
 
106,750

 
70,033

 
45,520

          Net increase in cash and cash equivalents
 
207,708

 
14,711

 
802

  Effect of changes in exchange rates on cash and cash equivalents
 
(1,167
)
 
173

 
362

  Cash and cash equivalents, beginning of period
 
35,945

 
21,061

 
19,897

  Cash and cash equivalents, end of period
 
$
242,486

 
$
35,945

 
$
21,061



The accompanying notes are an integral part of these consolidated financial statements.


F-7


DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS —Continued
For the years ended December 31, 2014, 2013 and 2012
(In thousands)

 
 
2014
 
2013
 
2012
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
 
 
 
 
 
 
  Cash interest paid on corporate indebtedness
 
$
55,208

 
$
62,956

 
$
61,660

  Cash interest paid on securitization notes and Funding Facilities
 
$
15,068

 
$
16,597

 
$
18,707

  Cash paid for taxes, net of cash tax refunds
 
$
3,094

 
$
1,245

 
$
1,910

Purchase of assets in connection with the Island One Acquisition (2013), the PMR Service Companies Acquisition (2013), the PMR Acquisition (2012) and the Aegean Blue Acquisition (2012):
 
 
 
 
 
 
       Fair value of assets acquired
 
$

 
$
133,835

 
$
103,780

       Gain on bargain purchase recognized
 

 
(2,879
)
 
(20,741
)
       Goodwill acquired
 

 
30,632

 

       Cash paid, net of cash acquired of $0, $569, and $2,072, respectively
 

 
(46,848
)
 
(56,106
)
       DRII common stock issued
 

 
(73,307
)
 

       Deferred tax liability
 

 
(19,140
)
 
(13,010
)
       Liabilities assumed
 
$

 
$
22,293

 
$
13,923

 
 
 
 
 
 
 
SUPPLEMENTAL SCHEDULE OF NON-CASH INVESTING AND FINANCING ACTIVITIES:
 
 
 
 
 
 
  Insurance premiums financed through issuance of notes payable
 
$
10,599

 
$
11,480

 
$
10,504

  Unsold Vacation Interests reclassified to property and equipment
 
$
5,995

 
$

 
$

  Unsold Vacation Interests, net reclassified to assets held for sale
 
$
4,254

 
$
9,758

 
$
422

  Other receivables, net reclassified to assets held for sale
 
$

 
$

 
$
53

  Information technology software and support financed through issuance of notes payable
 
$
472

 
$

 
$

  Management contracts (intangible assets, net) reclassified to assets held for sale
 
$

 
$

 
$
13



The accompanying notes are an integral part of these consolidated financial statements.


F-8

                                            

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

Note 1
— Background, Business and Basis of Presentation
Business and Background
On July 24, 2013, Diamond Resorts International, Inc. ("DRII") closed the initial public offering (the "IPO") of an
aggregate of 17,825,000 shares of its common stock at the IPO price of $14.00 per share. In the IPO, DRII sold 16,100,000 shares of common stock, and Cloobeck Diamond Parent, LLC ("CDP"), in its capacity as a selling stockholder, sold 1,725,000 shares of common stock. The net proceeds to DRII were $204.3 million after deducting all offering expenses. In connection with the IPO, DRII filed the Securities and Exchange Commission (the "SEC") (i) a registration statement on Form S-1, which registered the shares of common stock offered in the IPO under the Securities Act of 1933, as amended and (ii) a registration statement on Form 8-A, which registered DRII’s common stock under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), each of which became effective on July 18, 2013.
DRII was incorporated as a Delaware corporation on January 11, 2013 to effect the Reorganization Transactions (defined below) and consummate the IPO. Immediately prior to the consummation of the IPO, Diamond Resorts Parent, LLC ("DRP") was the sole stockholder of DRII. In connection with, and immediately prior to the completion of the IPO, each member of DRP contributed all of its equity interests in DRP to DRII in return for shares of common stock of DRII. Following this contribution, DRII redeemed the shares of common units held by DRP and DRP was merged with and into DRII, with DRII being the surviving entity. The Company refers to these and other related transactions entered into substantially concurrently with the IPO as the "Reorganization Transactions."
DRII is a holding company, and its principal asset is the direct and indirect ownership of equity interests in its subsidiaries, including Diamond Resorts Corporation ("DRC"), which is the operating subsidiary that has historically conducted the business described below and was the issuer of the 12.0% senior secured notes due 2018 ("Senior Secured Notes"). On June 9, 2014, DRC redeemed all of the remaining outstanding principal amount under the Senior Secured Notes using a portion of the proceeds from the term loan portion of its $470.0 million Senior Credit Facility entered into on May 9, 2014. See "Note 6Transactions with Related Parties" for the definition of the Senior Credit Facility and further detail on these transactions.
Except where the context otherwise requires or where otherwise indicated, references in the consolidated financial statements to "the Company" refer to DRP prior to the consummation of the Reorganization Transactions on July 24, 2013, and DRII, as the successor to DRP, following the consummation of the Reorganization Transactions, in each case together with its subsidiaries, including DRC.
The Company operates in the hospitality and vacation ownership industry, with a worldwide network of 333 vacation destinations located in 34 countries throughout the world, including the continental United States ("U.S."), Hawaii, Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand and Africa. The Company’s resort network includes 93 resort properties with approximately 11,000 units that are managed by the Company and 236 affiliated resorts and hotels and four cruise itineraries, which the Company does not manage and do not carry the Company's brand, but are a part of the Company's network and, through THE Club and other Club offerings (the "Clubs"), are available for its members to use as vacation destinations.
The Company’s operations consist of two interrelated businesses: (i) hospitality and management services and (ii) marketing and sales of Vacation Ownership Interests ("VOIs" or "Vacation Interests") and consumer financing for purchasers of the Company’s VOIs.
Basis of Presentation
Except where the context otherwise requires or where otherwise indicated, the consolidated financial statements and other historical financial data included in this annual report on Form 10-K are (i) those of DRP and its subsidiaries through July 24, 2013, after giving retroactive effect to the Reorganization Transactions and (ii) those of DRII and its subsidiaries after July 24, 2013. The weighted average common shares outstanding for the year ended December 31, 2012 are based upon the number of Class A and Class B common units of DRP outstanding for such period, as applicable, retroactively adjusted for the exchange thereof for shares of common stock of DRII pursuant to the Reorganization Transactions.
The Company’s statement of cash flows for the year ended December 31, 2013 was restated for an $8.1 million reclassification between the operating and financing sections to reflect the redemption premium paid in connection with the Tender Offer and exit fees paid in connection with the extinguishment of the Tempus Acquisition Loan and the PMR Acquisition Loan. This change increased cash flow from operating activities by $8.1 million and decreased cash flow from financing activities by the same amount; however, this change had no impact on previously-reported total cash flows, net loss, comprehensive loss, net loss per share, the balance sheet, the statement of operations or covenant compliance as of and for the

F-9

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


year ended December 31, 2013. See "Note 16—Borrowings" for the definition of and further detail on the Tender Offer, the Tempus Acquisition Loan and the PMR Acquisition Loan.

In addition to the above, certain balances in the statements of cash flows for the years ended December 31, 2013 and 2012 have been revised to adjust for immaterial foreign currency translation adjustments.
The following is a list of entities included in the accompanying consolidated financial statements for all or any portion of the periods covered thereby:

AHC Professional US Majority, LLC
AHC Professional US Minority, LLC
AKGI St. Maarten, NV ("AKGI") and subsidiaries
Citrus Insurance Company, Inc.
Crescent One, LLC
Diamond Resorts (Holdings) Limited and subsidiaries
Diamond Resorts Centralized Services Company
Diamond Resorts Corporation
Diamond Resorts Developer and Sales Holding Company and subsidiaries
Diamond Resorts Finance Holding Company and subsidiaries
Diamond Resorts Holdings, LLC
Diamond Resorts Management and Exchange Holding Company and subsidiaries
Diamond Resorts Services, LLC
DPM Holdings, LLC and subsidiaries
FLRX Inc.
George Acquisition Subsidiary, Inc.
Island One, Inc. and subsidiaries
ILX Acquisition, Inc. ("ILXA") and subsidiaries
Tempus Holdings, LLC and subsidiaries
Some of the above entities, which include corporations, limited liability companies and partnerships, have several subsidiaries.
Strategic Acquisitions
The Company has historically expanded its business operations by pursuing acquisitions of ongoing businesses in which the Company added locations to its network of available resorts, additional management contracts, new members to its owner base and additional unsold VOIs that the Company may sell to existing members and potential customers.
On May 21, 2012, the Company acquired from Pacific Monarch Resorts, Inc. and its affiliates certain management contracts, unsold VOIs and the rights to recover and resell such interests, a portfolio of consumer loans and certain real property, additional owner-families and other assets for approximately $51.6 million in cash, plus the assumption of specified liabilities related to the acquired assets (the "PMR Acquisition"). The PMR Acquisition added nine resorts to the Company's resort network. In order to fund the PMR Acquisition, DPM Acquisition, LLC, a wholly-owned subsidiary of the Company, and its subsidiaries (collectively, "DPMA") entered into the PMR Acquisition Loan, which was collateralized by substantially all of the assets of DPMA. See "Note 16—Borrowings" for further detail on this borrowing.
On October 5, 2012, the Company acquired all of the issued and outstanding shares of Aegean Blue Holdings Limited, (the "Aegean Blue Acquisition") through Diamond Resorts AB Acquisition Ltd, a wholly-owned special-purpose subsidiary of Diamond Resorts (Holdings) Limited. Pursuant to the Aegean Blue Acquisition, AB Acquisition Company, Ltd acquired certain management contracts, unsold VOIs and the rights to recover and resell such interests, additional owner-families and certain other assets for approximately $6.5 million in cash, amounts that may become payable pursuant to an earn-out clause (which the Company recorded as a contingent liability) and the Company's assumption of specified liabilities related to the acquired assets. The Aegean Blue Acquisition added five resorts located on the Greek Islands of Rhodes and Crete to the Company's resort network. Tempus Acquisition LLC borrowed $6.6 million under the term loan portion of the Tempus Acquisition Loan to fund the Aegean Blue Acquisition. See "Note 16— Borrowings" for further detail on this borrowing.
On July 24, 2013, concurrent with the closing of the IPO, the Company acquired all of the equity interests of Island One, Inc. and Crescent One, LLC (together, the “Island One Companies”) in exchange for 5,236,251 shares of common stock. These shares represented an aggregate purchase price of $73.3 million based on the IPO price of $14.00 per share. In this transaction, the Company acquired management contracts, unsold VOIs, a portfolio of consumer loans and other assets owned by the Island

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


One Companies, adding eight additional managed resorts in Florida to the Company's resort network and more owner-families to its ownership base (the “Island One Acquisition”). Prior to the closing of the Island One Acquisition, the Company had provided sales and marketing services and HOA management oversight services to Island One, Inc. See "Note 24Business Combinations" for further detail on the Island One Acquisition.
On July 24, 2013, concurrent with the closing of the IPO, the Company acquired management agreements for certain resorts from Monarch Owner Services, LLC, Resort Services Group, LLC and Monarch Grand Vacations Management, LLC, each of which provided various management services to the resorts and the collection that were added to the Company's network through the PMR Acquisition (the "PMR Service Companies"), for $47.4 million in cash (the “PMR Service Companies Acquisition"). See "Note 24Business Combinations" for further detail on the PMR Service Companies Acquisition.

Note 2    — Summary of Significant Accounting Policies
Significant accounting policies are those policies that, in management's view, are most important in the portrayal of the Company's financial condition and results of operations. The methods, estimates and judgments that the Company uses in applying its accounting policies have a significant impact on the results that it reports in the financial statements. Some of these significant accounting policies require the Company to make subjective and complex judgments regarding matters that are inherently uncertain. Those significant accounting policies that require the most significant judgment are discussed further below.
Principles of ConsolidationThe accompanying consolidated financial statements include all subsidiaries of the Company. All significant intercompany transactions and balances have been eliminated from the accompanying consolidated financial statements.
          Use of EstimatesThe preparation of financial statements in conformity with U.S. generally accepted accounting principles ("U.S. GAAP") requires the Company to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses. On an ongoing basis, the Company evaluates its estimates and assumptions, including those related to revenue, bad debts, unsold Vacation Interests, net, Vacation Interest cost of sales, stock-based compensation expense and income taxes. These estimates are based on historical experience and on various other assumptions that management believes are reasonable under the circumstances. The results of the Company's analyses form the basis for making assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions, and the impact of such differences may be material to the Company's consolidated financial statements.
Significant estimates are also used by the Company to record a provision for contracts receivable losses. This provision is calculated as projected gross losses for originated contracts receivable, taking into account estimated VOI recoveries. The Company applies its historical default percentages based on credit scores of the individual customers to its mortgage and contracts receivable population and evaluates other factors such as economic conditions, industry trends, defaults and past due agings to analyze the adequacy of the allowance. If actual mortgage and contracts receivable losses differ materially from these estimates, the Company's future results of operations may be adversely impacted.
Significant estimates were used by the Company to estimate the fair value of the assets acquired and liabilities assumed in the acquisition of certain assets from ILX Resorts Incorporated in August 2010 (the "ILX Acquisition"), the acquisition of certain assets from Tempus Resorts International, Ltd. and its subsidiaries (the "Tempus Resorts Acquisition"), the PMR Acquisition, the Aegean Blue Acquisition, the Island One Acquisition and the PMR Service Companies Acquisition. These estimates included projections of future cash flows derived from sales of VOIs, mortgages and contracts receivable, member relationship lists, management services revenue and rental income. Additionally, the Company made significant estimates of costs associated with such projected revenues including but not limited to loan defaults, recoveries and discount rates. The Company also made significant estimates which include: (i) allowance for loan and contract losses and provision for uncollectible Vacation Interest sales revenue; (ii) estimated useful lives of property and equipment; (iii) estimated useful lives of intangible assets acquired; (iv) estimated costs to build or acquire any additional Vacation Interests, estimated total revenues expected to be earned on a project, related estimated provision for uncollectible Vacation Interest sales revenue and sales incentives, estimated projected future cost and volume of recoveries of VOIs, estimated sales price per point and estimated number of points sold used to allocate certain unsold Vacation Interests to Vacation Interest cost of sales under the relative sales value method (See "Vacation Interest Cost of Sales" below for further detail on this method) and (v) the valuation allowance recorded against deferred tax assets. It is at least reasonably possible that a material change in one or more of these estimates may occur in the near term and that such change may materially affect actual results.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


In addition, significant estimates are used by the Company to estimate compensation expense related to employee and non-employee stock options issued by the Company under the Diamond Resorts International, Inc. 2013 Incentive Compensation Plan (the "2013 Plan"). The Company utilizes the Black-Scholes option-pricing model to estimate the fair value of the stock options granted. Some of the assumptions that require significant estimates are: (i) expected volatility, which was calculated based on the historical volatility of the stock prices for a group of identified peer companies for the expected term of the stock options granted (which is significantly greater than the volatility of the S&P 500® index as a whole during the same period) due to the lack of historical stock trading prices of the Company; (ii) average expected option life, which represents the period of time the stock options are expected to be outstanding at the issuance date based on management’s estimate using the contractual term for non-employee grants and the simplified method prescribed under SEC Staff Accounting Bulletins Topic 14 Share-Based Payment ("SAB 14") for employee grants and (iii) annual forfeiture rate, which represents a portion of the grants expected to expire prior to vesting due to employee terminations. See "Note 21Stock-Based Compensation" for further detail on the Company's stock options issued under the 2013 Plan.

Management and Member Services Revenue RecognitionManagement and member services revenue includes resort management fees charged to the HOAs and eight multi-resort trusts (the "Diamond Collections"), as well as revenues from the Company's operation of the Clubs. These revenues are recorded and recognized as follows:

Management fee revenues are recognized in accordance with the terms of the Company's management contracts.
Under the Company's management agreements, the Company collects management fees from the HOAs and Diamond Collections, which are recognized as revenue ratably throughout the year as earned. The management fees the Company earns are included in the HOAs' and Diamond Collections' operating budgets which, in turn, are used to establish the annual maintenance fees owed by each owner of VOIs.

The Company charges an annual fee for membership in each of the Clubs. In addition to annual dues associated with the Clubs, the Company also earns revenue associated with the legacy owners of deeded intervals at resorts that the Company acquired in its strategic acquisitions exchanging the use of their intervals for membership in the Clubs, which requires these owners to pay the annual fees associated with Club membership, and the Company generally encourages holders of these deeded intervals to exchange the use of their intervals for memberships in the Clubs. The Company also earns reservation protection plan revenue, which is an optional fee paid by customers when making a reservation to protect their points should they need to cancel their reservation, and through the Company's provision of other travel and discount related benefits as well as call center services provided to the Diamond Collections and HOAs. In the past, the Company earned revenue associated with customer conversions into THE Club, which involved the payment of a one-time fee by interval owners who wished to retain their intervals but also participate in THE Club.
Management and member services revenue also included commissions received under the fee-for-service agreements it had with Island One, Inc. from July 2011 until the consummation of the Island One Acquisition in July 2013.
All of these revenues are allocated to the Hospitality and Management Services business segment.
Consolidated Resort Operations Revenue RecognitionConsolidated resort operations revenue consists of the following:

The Company functioned as an HOA for its properties located in St. Maarten through December 31, 2014. Consolidated resort operations revenue included the maintenance fees billed to owners and the Diamond Collections in connection with the St. Maarten resorts, which were recognized ratably over the year. In addition, the owners were billed for capital project assessments to repair and replace the amenities of these resorts, as well as assessments to reserve the potential out-of-pocket deductibles for hurricanes and other natural disasters. These assessments were deferred until the refurbishment activity occurred, at which time the amounts collected were recognized as consolidated resort operations revenue with offsetting expense recorded under consolidated resort operations expense. See “Consolidated Resort Operations Expenses” below for further detail. All operating revenues and expenses associated with these properties were consolidated within the Company's financial statements, except for intercompany transactions, such as maintenance fees for the Company's owned inventory and management fees for the owned inventory, which were eliminated. Revenue associated with these properties has historically constituted a majority of the Company's consolidated resort operations revenue. Effective January 1, 2015, however, the Company assigned its rights and obligations to two newly-created stand-alone HOAs, ceased functioning as the HOA for such resorts, and now provides management services to these resorts pursuant to the Company's customary management agreements. Accordingly, effective January 1, 2015, these activities related to the operations of St. Maarten resorts are no longer consolidated within the financial

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


statements of the Company in accordance with an agreement that the Company entered into with the title company that holds the title to these two resorts. See "Note 31—Subsequent Events" for further detail on this transaction;

The Company also receives:
food and beverage revenue at certain resorts whose restaurants the Company owns and operates;
lease revenue from third parties to which the Company outsources the management of its golf course and food and beverage operations at certain resorts.
revenue from providing cable, telephone and technology services to HOAs; and
other incidental revenues generated at the venues the Company owns and operates, including retail and gift shops, spa services, safe rental and ticket sales.
Through December 31, 2013, consolidated resort operations revenue also included greens fees and equipment rental fees at certain golf courses owned and operated by the Company at certain resorts prior to outsourcing the management of these golf courses.
All of these revenues are allocated to the Hospitality and Management Services business segment.
Vacation Interest Sales Revenue RecognitionWith respect to the Company's recognition of revenue from Vacation Interest sales, the Company follows the guidelines included in Accounting Standard Codification ("ASC") 978, “Real Estate-Time-Sharing Activities” ("ASC 978"). Under ASC 978, Vacation Interest sales revenue is divided into separate components that include the revenue earned on the sale of the VOI and the revenue earned on the sales incentive given to the customer as motivation to purchase the VOI. Each component is treated as a separate transaction but both are recorded in Vacation Interest sales line of the Company's statement of operations and comprehensive income (loss). In order to recognize revenue on the sale of VOIs, ASC 978 requires a demonstration of a buyer's commitment (generally a cash payment of 10% of the purchase price plus the value of any sales incentives provided). A buyer's down payment and subsequent mortgage payments are adequate to demonstrate a commitment to pay for the VOI once 10% of the purchase price plus the value of the incentives provided to consummate a VOI transaction has been covered. The Company recognizes sales of VOIs on an accrual basis after (i) a binding sales contract has been executed; (ii) the buyer has adequately demonstrated a commitment to pay for the VOI; (iii) the rescission period required under applicable law has expired; (iv) collectibility of the receivable representing the remainder of the sales price is reasonably assured and (v) the Company has completed substantially all of its obligations with respect to any development related to the real estate sold (i.e., construction has been substantially completed and certain minimum project sales levels have been met). If the buyer's commitment has not met ASC 978 guidelines, the Vacation Interest sales revenue and related Vacation Interest cost of sales and direct selling costs are deferred and recognized under the installment method until the buyer's commitment is satisfied, at which time the remaining amount of the sale is recognized. The net deferred revenue is recorded as a reduction to mortgages and contracts receivable on the Company's balance sheet. Under ASC 978, the provision for uncollectible Vacation Interest sales revenue is recorded as a reduction of Vacation Interest sales revenue.
Vacation Interest Sales Revenue, NetVacation Interest sales revenue, net, is comprised of Vacation Interest sales, net of a provision for uncollectible Vacation Interest sales revenue. Vacation interest sales consist of revenue from the sale of points, which can be utilized for vacations at any of the resorts in the Company's network for varying lengths of stay, net of an amount equal to the expense associated with certain sales incentives. A variety of sales incentives are routinely provided as sales tools. Sales centers have predetermined budgets for sales incentives and manage the use of incentives accordingly. A provision for uncollectible Vacation Interest sales revenue is recorded upon completion of each financed sale. The provision is calculated based on historical default experience associated with the customer's Fair Isaac Corporation ("FICO") score. Additionally, the Company analyzes its allowance for loan and contract losses quarterly and makes adjustments based on current trends in consumer loan delinquencies and defaults and other criteria, if necessary. All of the Company's Vacation Interest sales revenue, net, is allocated to the Vacation Interest Sales and Financing business segment.
Vacation Interest sales, net of provision, consists of the following for the years ended December 31, 2014, 2013 and 2012 (in thousands):
 
 
Year Ended December 31,
 
 
2014
 
2013
 
2012
Vacation Interest Sales
 
$
589,208

 
$
509,283

 
$
318,555

Provision for uncollectible Vacation Interest sales revenue
 
(57,202
)
 
(44,670
)
 
(25,457
)
     Vacation Interest sales, net of provision
 
$
532,006

 
$
464,613

 
$
293,098


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Interest RevenueThe Company's interest revenue consists primarily of interest earned on consumer loans. Interest earned on consumer loans is accrued based on the contractual provisions of the loan documents. Interest accruals on consumer loans are suspended at the earliest of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer's account becoming over 180 days delinquent. If payments are received while a consumer loan is considered delinquent, interest is recognized on a cash basis. Interest accrual resumes once a customer has made six timely payments on the loan and brought the account current. All interest revenue is allocated to the Vacation Interest Sales and Financing business segment, with the exception of interest revenue earned on bank account balances, which is reported in Corporate and Other.
Other RevenueOther revenue includes (i) collection fees paid by owners when they bring their maintenance fee accounts current after collection efforts have been made by the Company on behalf of the HOAs and Diamond Collections; (ii) closing costs paid by purchasers on sales of VOIs; (iii) revenue associated with certain sales incentives given to customers as motivation to purchase a VOI (in an amount equal to the expense associated with such sales incentives), which is recorded upon recognition of the related VOI sales revenue; (iv) late/impound fees assessed on consumer loans; (v) loan servicing fees earned for servicing third-party portfolios; (vi) commission revenue earned from certain third-party lenders that provide consumer financing for sales of the Company's VOIs in Europe and (vii) liquidation damage revenue recognized when customers' non-refundable deposits are forfeited upon the customers' failure to close on VOI transactions. Revenues associated with item (i) above are allocated to the Company's Hospitality and Management Services business segment. Revenues associated with the remaining items above are allocated to the Company's Vacation Interest Sales and Financing business segment.
Management and Member Services Expense—Substantially all direct expenses related to the provision of services to the HOAs (other than for the Company's St. Maarten resorts, for which the Company functioned as the HOA through December 31, 2014) and the Diamond Collections are recovered through the Company's management agreements and, consequently, are not recorded as expenses. The Company passes through to the HOAs and the Diamond Collections certain overhead charges incurred to manage the resorts. In accordance with guidance included in ASC 605-45, “Revenue Recognition - Principal Agent Considerations," reimbursements from the HOAs and the Diamond Collections relating to pass-through costs are recorded net of the related expenses. These expenses are allocated to the Hospitality and Management Services business segment.
Expenses associated with the Company's operation of the Clubs include costs incurred for in-house and outsourced call centers, member benefits, annual membership fees paid to a third-party exchange company on behalf of members of the Clubs, as applicable, and administrative expenses. These expenses are allocated to the Hospitality and Management Services business segment.
From July 2011 until the closing of the Island One Acquisition, management and member services expenses also included costs incurred under the fee-for-service agreements with Island One, Inc. This arrangement was terminated in conjunction with the Island One Acquisition.
These expenses are allocated to the Hospitality and Management Services business segment.
Consolidated Resort Operations ExpenseThrough December 31, 2014, with respect to the two resorts located in St. Maarten, the Company recorded expenses associated with housekeeping, front desk, maintenance, landscaping and other similar activities, which were recovered by the maintenance fees recorded in consolidated resort operations revenue. In addition, for these two properties, the Company also billed the owners for capital project assessments to repair and replace the amenities of these resorts, as well as assessments to reserve the potential out-of-pocket deductibles for hurricanes and other natural disasters. These assessments were deferred until the refurbishment activity occurred, at which time the amounts collected were recognized as consolidated resort operations revenue with offsetting expense recorded under consolidated resort operations expense. The Company's expense associated with the St. Maarten properties has historically constituted a majority of the Company's consolidated resort operations expense. Effective January 1, 2015, these activities related to the operations of the St. Maarten resorts are no longer consolidated within the Company's financial statements in accordance with an agreement that the Company entered into with the title company that holds the title to these two resorts. The Company will continue to provide management services to these resorts under its customary cost-plus management agreements, under which the costs of operations are borne by the HOAs. See "Note 31—Subsequent Events" for further detail on this transaction. Furthermore, consolidated resort operations expense includes the costs related to food and beverage operations at certain resorts whose restaurants the Company operates directly. Similarly, the expenses of operating the golf courses, spas and retail and gift shops are included in consolidated resort operations expense. These expenses are allocated to the Hospitality and Management Services business segment.
Through December 31, 2013, consolidated resort operations expense also included costs at certain golf courses owned and operated by the Company at certain resorts prior to outsourcing the management of these golf courses.

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Vacation Interest Cost of SalesAt the time the Company records Vacation Interest sales revenue, it records the related Vacation Interest cost of sales. The Company records Vacation Interest cost of sales using the relative sales value method in accordance with ASC 978. This method, which was originally designed more for developers of timeshare resorts, requires the Company to make a number of projections and estimates which are subject to significant uncertainty. In order to determine the amounts that must be expensed for each dollar of Vacation Interest sales with respect to a particular project, the Company is required to prepare a forecast of sales and certain costs for the entire project's life cycle. These forecasts require the Company to estimate, among other things, the costs to acquire (or if applicable, build) additional VOIs, the total revenues expected to be earned on the project (including estimations of sales price per point and the aggregate number of points to be sold), the proper provision for uncollectible Vacation Interest sales revenue, sales incentives, and the projected future cost and volume of recoveries of VOIs. Then, these costs as a percentage of Vacation Interest sales are determined and that percentage is applied retroactively to all prior sales and is applied to sales within the current period and future periods with respect to a particular project. These projections are reviewed on a regular basis, and the relevant estimates used in the projections are revised (if necessary) based upon historical results and management's new estimates. The Company requires a seasoning of pricing strategy changes before such changes fully affect the projection, which generally occurs over a six-month period. If any estimates are revised, the Company is required to adjust its Vacation Interest cost of sales using the revised estimates, and the entire adjustment required to correct Vacation Interest cost of sales over the life of the project to date is taken in the period in which the estimates are revised. Accordingly, small changes in any of the numerous estimates in the model can have a significant financial statement impact, both positively and negatively, because of the retroactive adjustment required by ASC 978. See “Unsold Vacation Interests, net” below for further detail. All of these costs are allocated to the Vacation Interest Sales and Financing business segment.
Advertising, Sales and Marketing CostsAdvertising, sales and marketing costs are expensed as incurred, except for costs directly related to VOI sales that are not eligible for revenue recognition under ASC 978, as described in "—Vacation Interest Sales Revenue Recognition” above, which are deferred along with related revenue until the buyer's commitment requirements are satisfied. Advertising, sales and marketing costs are allocated to the Vacation Interest Sales and Financing business segment. Advertising expense recognized was $7.3 million, $6.2 million and $5.4 million for the years ended December 31, 2014, 2013 and 2012, respectively.
Vacation Interest Carrying Cost, NetThe Company is responsible for paying annual maintenance fees and reserves to the HOAs and the Diamond Collections on its unsold VOIs. Vacation Interest carrying cost, net, also includes amounts paid for delinquent maintenance fees related to VOIs acquired pursuant to the Company's inventory recovery agreements, except for amounts that are capitalized to unsold Vacation Interests, net.
To offset the Company's gross Vacation Interest carrying cost, the Company rents VOIs controlled by the Company to third parties on a short-term basis. The Company also generates revenue on sales of sampler programs and mini-vacations ("Sampler Packages"), which allow prospective owners to stay at a resort property on a trial basis. This revenue and the associated expenses are deferred until the vacation is used by the customer or the expiration date, whichever is earlier. Revenue from resort rentals and Sampler Packages is recognized as a reduction to Vacation Interest carrying cost, with the exception of revenue from the Company's European sampler product and a U.S. term Points product, which have a duration of three years and are treated as Vacation Interest sales revenue. In addition, the Company provides rental services on behalf of certain of its affiliated resorts for a commission. Vacation interest carrying cost, net, is allocated to the Vacation Interest Sales and Financing business segment.
Loan Portfolio ExpenseLoan portfolio expense includes payroll and administrative costs of the finance operations and credit card processing fees. These costs are expensed as incurred with the exception of contract receivable origination costs, which are capitalized and amortized over the term of the related contracts receivable as an adjustment to interest revenue using the effective interest method in accordance with guidelines issued under ASC 310, “Receivables” ("ASC 310"). These expenses are allocated to the Vacation Interest Sales and Financing business segment, with the exception of a portion of expenses incurred by the in-house collections department, which are allocated to the Hospitality and Management Services business segment.
Other Operating ExpensesOther operating expenses include credit card fees incurred by the Company when customers remit down payments associated with a VOI purchase in the form of credit cards and also include certain sales incentives given to customers as motivation to purchase VOIs, all of which are expensed as the related Vacation Interest sales revenue is recognized. These expenses are allocated to the Company's Vacation Interest Sales and Financing business segment.
General and Administrative ExpenseGeneral and administrative expense includes payroll and benefits, legal, audit and other professional services, costs related to mergers and acquisitions, travel costs, technology-related costs and corporate facility expense. These expenses are not allocated to the Company's business segments, but rather are reported under Corporate and Other.

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Depreciation and AmortizationThe Company records depreciation expense in connection with depreciable property and equipment it purchased or acquired, including buildings and leasehold improvements, furniture and office equipment, land improvements and computer software and equipment. In addition, the Company records amortization expense on intangible assets with a finite life acquired by the Company, including management contracts, member relationships, distributor relationships and others. Depreciation and amortization expense is not allocated to the Company's business segments, but rather is reported in Corporate and Other.
Interest ExpenseInterest expense related to corporate-level indebtedness is reported in Corporate and Other. Interest expense related to the Company's securitizations and consumer loan financings is allocated to the Vacation Interest Sales and Financing business segment.
Stock-based Compensation Expense—The Company accounts for the stock-based compensation issued to its employees in accordance with ASC 718, "Compensation - Stock Compensation" ("ASC 718"). For a stock-based award with service-only vesting conditions, the Company measures compensation expense at fair value on the grant date and recognizes this expense in the statement of operations and comprehensive income (loss) over the expected term during which the grantees provide service in exchange for the award.
The Company uses tax law ordering for purposes of determining when excess tax benefits have been realized.
Through December 31, 2014, the Company accounted for its stock-based compensation issued to employees of Hospitality Management and Consulting Service, LLC ("HM&C"), a Nevada limited liability company, in accordance with ASC 505-50, "Equity-Based Payments to Non-Employees." In addition, stock-based compensation issued to Mr. Lowell D. Kraff, the Vice Chairman of the Board of Directors of DRII is also accounted for in accordance with ASC 505-50, "Equity-Based Payments to Non-Employees." Employees of HM&C through December 31, 2014 and Mr. Kraff are collectively referred to as the "Non-Employees" and the stock-based compensation issued to such employees of HM&C prior to December 31, 2014 and to Mr. Kraff are collectively referred to as the "Non-Employee Grants." Pursuant to the Homeowner Association Oversight, Consulting and Executive Management Services Agreement entered into with HM&C (the “HM&C Agreement”), HM&C provides certain services to the Company, including the services of certain executive officers, including Mr. David F. Palmer, President and Chief Executive Officer, Mr. C. Alan Bentley, Executive Vice President and Chief Financial Officer, Mr. Howard S. Lanznar, Executive Vice President and Chief Administrative Officer, and approximately 55 other employees and through December 31, 2014, Mr. Stephen J. Cloobeck, the Company's founder and Chairman. See "Note 6Transactions with Related Parties" for further discussion of HM&C.
Effective January 1, 2015, in accordance with a Master Agreement that the Company entered into with Mr. Cloobeck, HM&C, JHJM Nevada I, LLC (“JHJM”) and other entities controlled by Mr. Cloobeck or his immediate family members (the “Master Agreement”), the Company acquired all of the outstanding membership interests in HM&C, which became a wholly-owned subsidiary of the Company. See "Note 31—Subsequent Events" for further detail on this transaction. All stock options issued to employees of HM&Cs have been converted to employee grants on January 1, 2015 and will be accounted for in accordance with ASC 718.
The fair value of an equity instrument issued to Non-Employees is measured by using the stock price and other measurement assumptions as of the date at the earlier of: (i) a commitment for performance by the grantees has been reached; or (ii) the performance by the grantees is complete. Accordingly, these grants are re-measured at each balance sheet date as additional services are performed. See "Use of Estimates" above for discussions on significant estimates used by the Company to estimate compensation expense related to stock options issued by the Company to its employees and Non-Employees under the 2013 Plan.
In accordance with SAB 14, the Company records stock-based compensation to the same line item on the statement of operations and comprehensive income (loss) as the grantees' cash compensation. In addition, the Company records stock-based compensation to the same business segment on the statement of operations and comprehensive income (loss) as the grantees' cash compensation for segment reporting purposes in accordance with ASC 280, "Segment Reporting."
Income TaxesThe Company is subject to income taxes in the U.S. (including federal and state) and numerous foreign jurisdictions in which the Company operates. The Company records income taxes under the asset and liability method, whereby deferred tax assets and liabilities are recognized based on the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax basis, and attributable to operating loss and tax credit carry forwards. Accounting standards regarding income taxes require a reduction of the carrying amounts of deferred tax assets by a valuation allowance if, based on the available evidence, it is more likely than not that such assets will not be realized. Accordingly, the need to establish valuation allowances for deferred tax assets is assessed periodically based on a more-likely-than-not realization threshold. This assessment considers, among other matters, the nature, frequency and severity of current and cumulative losses, forecasts of future profitability, the reversal of existing taxable

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


temporary differences, the duration of statutory carry forward periods, the Company's experience with operating loss and tax credit carry forwards not expiring unused, and tax planning alternatives.
The Company recorded a deferred tax asset for its net operating losses, a portion of which the use is subject to limitations. As a result of uncertainties regarding the Company’s ability to utilize such net operating loss carry forwards, the Company maintains a valuation allowance against the deferred tax assets attributable to these net operating losses.
Accounting standards regarding uncertainty in income taxes provide a two-step approach to recognizing and measuring uncertain tax positions. The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates it is more likely than not that the position will be sustained on examination, based solely on the technical merits. The second step is to measure the tax benefit as the largest amount which is more than 50% likely of being sustained on examination. The Company considers many factors when evaluating and estimating the Company's tax positions and tax benefits, which may require periodic adjustments and which may not accurately anticipate actual outcomes.
Cash and Cash EquivalentsCash and cash equivalents consist of cash, money market funds, and all highly-liquid investments purchased with an original maturity date of three months or less.
Cash in Escrow and Restricted CashCash in escrow consists of deposits received on sales of VOIs that are held in escrow until the legal rescission period has expired. Restricted cash consists primarily of reserve cash held for the benefit of the secured note holders including the prefunding account and cash collections on certain mortgages and contracts receivable that secure collateralized notes. Additionally, in its capacity as resort manager, the Company collects cash on overnight rental operations on behalf of owners and HOAs, which are captioned “Rental trust” in "Note 4Cash in Escrow and Restricted Cash." In most cases, the Company is the owner and ultimate recipient of the cash. The remainder is collected on behalf of owners and HOAs.
Mortgages and Contracts Receivable and Allowance for Loan and Contract LossesThe Company accounts for mortgages (for the financing of previously sold intervals) and contracts receivable (for the financing of points) under ASC 310.
Mortgages and contracts receivable that the Company originates or acquires are recorded net of (i) deferred loan and contract costs; (ii) the discount or premium on the acquired mortgage pool and (iii) the related allowance for loan and contract losses. Loan and contract origination costs incurred in connection with providing financing for VOIs are capitalized and amortized over the term of the related mortgages or contracts receivable as an adjustment to interest revenue using the effective interest method. Because the Company currently sells VOIs only in the form of points, the Company originates contracts receivables, and is not currently originating any new mortgages. The Company records a sales provision for estimated mortgage and contracts receivable losses as a reduction to Vacation Interest sales revenue. This provision is calculated as projected gross losses for originated mortgages and contracts receivable, taking into account estimated VOI recoveries. If actual mortgage and contracts receivable losses differ materially from these estimates, the Company's future results of operations may be adversely impacted.
The Company applies its historical default percentages based on credit scores of the individual customers to its originated and acquired mortgage and contracts receivable population and evaluates other factors such as economic conditions, industry trends, defaults and past due agings to analyze the adequacy of the allowance. Any adjustments to the allowance for mortgage and contracts receivable loss are recorded within Vacation Interest sales revenue.
The Company charges off mortgages and contracts receivable upon the earliest of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer's account becoming over 180 days delinquent. Once a customer has made six timely payments and brought the account current following the event leading to the charge off, the charge off is reversed. A default in a customer's initial payment results in a rescission of the sale. All collection and foreclosure costs are expensed as incurred.
The mortgages and contracts receivable acquired in connection with the Company's strategic acquisitions are each accounted for separately as an acquired pool of loans. Any discount or premium associated with each pool of loans is amortized using an amortization method that approximates the effective interest method.
Due from Related Parties, Net and Due to Related Parties, NetAmounts due from related parties, net, and due to related parties, net consist primarily of transactions with HOAs or Diamond Collections for which the Company acts as the management company. See "Note 6Transactions with Related Parties" for further detail. Due to the fact that the right of offset exists between the Company and the HOAs and the Diamond Collections, the Company evaluates amounts due to and from each HOA and Collection at each reporting period to present the balances as either a net due to or a net due from related parties in accordance with the requirements of ASC 210, “Balance Sheet—Offsetting.”

F-17

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Assets Held for SaleAssets held for sale are recorded at the lower of cost or their estimated fair value less costs to sell and are not subject to depreciation. Sale of the assets classified as such is probable, and transfer of the assets is expected to qualify for recognition as a completed sale, generally within one year of the balance sheet date. See "Note 13Assets Held for Sale" for further information.
Unsold Vacation Interests, NetUnsold VOIs are valued at the lower of cost or fair market value. The cost of unsold VOIs includes acquisition costs, hard and soft construction costs (which are comprised of architectural and engineering costs incurred during construction), the cost incurred to recover inventory and other carrying costs (including interest, real estate taxes and other costs incurred during the construction period). The costs capitalized for recovered intervals differ based on a variety of factors, including the method of recovery and the timing of the original sale or loan origination. Costs are expensed to Vacation Interest cost of sales under the relative sales value method described above. In accordance with ASC 978, under the relative sales value method, cost of sales is calculated as a percentage of Vacation Interest sales revenue using a cost-of-sales percentage ratio of total estimated development costs to total estimated Vacation Interest sales revenue, including estimated future revenue and incorporating factors such as changes in prices and the recovery of VOIs (generally as a result of maintenance fee and contracts receivable defaults). In accordance with ASC 978, the selling, marketing and administrative costs associated with any sale, whether the original sale or subsequent resale of recovered inventory, are expensed as incurred, except for the direct selling costs that are deferred and recognized under the installment method until the buyer's commitment is satisfied, at which time the remaining amount of the sale is recognized.
In accordance with ASC 978, on a quarterly basis, the Company recalculates the total estimated Vacation Interest sales revenue and total estimated costs. The effects of changes in these estimates are accounted for as a current period adjustment so that the balance sheet at the end of the period of change and the accounting in subsequent periods are as they would have been if the revised estimates had been the original estimates. These adjustments can be material.
In North America, the Company capitalizes all maintenance fees and assessments paid to the HOAs and the Diamond Collections related to the inventory recovery agreements into unsold Vacation Interests, net for the first two years of a member's maintenance fee delinquency. Following this two-year period, all assessments and maintenance fees paid under these agreements are expensed in Vacation Interest carrying cost, net until such time that the inventory is recovered. No entry is recorded upon the recovery of the delinquent inventory.
In Europe, the Company enters into informal inventory recovery arrangements similar to those in North America with the majority of the HOAs and the European Collection. Accordingly, the Company capitalizes all maintenance fees and assessments paid to the HOAs and the European Collection related to the inventory recovery arrangements into due from related parties-net for the first two years of a member's maintenance fee delinquency. Following this two-year period, all assessments and maintenance fees paid under these arrangements are expensed in Vacation Interest carrying cost, net until such time that the inventory is recovered. Once the delinquent inventory is recovered, the Company reclassifies the amounts capitalized in due from related parties, net to unsold Vacation Interests, net.
GoodwillGoodwill represents the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. The Company does not amortize goodwill, but rather evaluates goodwill for potential impairment on an annual basis or at other times during the year if events or circumstances indicate that it is more likely than not that the fair value of a reporting unit, as defined in ASC 350-20, "Intangibles—Goodwill" ("ASC 350"), is below the carrying amount.
Goodwill is tested using a two-step process. The first step of the goodwill impairment assessment, used to identify potential impairment, compares the fair value of a reporting unit with its carrying amount, including goodwill ("net book value"). If the fair value of a reporting unit exceeds its net book value, goodwill of the reporting unit is considered not impaired, thus the second step of the impairment test is unnecessary. If net book value of a reporting unit exceeds its fair value, the second step of the goodwill impairment test will be performed to measure the amount of impairment loss, if any. The second step of the goodwill impairment assessment, used to measure the amount of impairment loss, if any, compares the implied fair value of reporting unit goodwill, which is determined in the same manner as the amount of goodwill recognized in a business combination, with the carrying amount of that goodwill. If the carrying amount of reporting unit goodwill exceeds the implied fair value of that goodwill, an impairment loss shall be recognized in an amount equal to that excess.
Intangible assetsDefinite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives. Management contracts have estimated useful lives ranging from five to 25 years. Membership relationships and distributor relationships have estimated useful lives ranging from three to 30 years.
The Company reviews definite-lived intangible assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If the sum of the estimated future cash flows expected to

F-18

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


result from the use and eventual disposition of an asset is less than its net book value, an impairment loss is recognized. Measurement of an impairment loss is based on the fair value of the asset.
Foreign Currency TranslationAssets and liabilities in foreign locations are translated into U.S. dollars using rates of exchange in effect at the end of the reporting period. Income and expense accounts are translated into U.S. dollars using average rates of exchange. The net gain or loss is shown as a translation adjustment and is included in other comprehensive income (loss) in the consolidated statement of operations and comprehensive income (loss). Holding gains and losses from foreign currency transactions are also included in the consolidated statement of operations and comprehensive income (loss).
Other Comprehensive Income (Loss)Other comprehensive income (loss) includes all changes in equity from non-owner sources such as foreign currency translation adjustments and changes in accumulated obligation under the Company's defined benefit plan. See "Note 25—Employee Benefit Plans" for further information on the Company's defined benefit plan. The Company accounts for other comprehensive income (loss) in accordance with ASC 220, “Comprehensive Income.”
Recently Issued Accounting Pronouncements
In January 2014, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2014-04, Receivables - Troubled Debt Restructurings by Creditors(Subtopic 310-40)Reclassification of Residential Real Estate Collateralized Consumer Mortgage Loans upon Foreclosure ("ASU 2014-04"). ASU 2014-04 clarifies when a creditor should be considered to have received physical possession of residential real estate property collateralizing a consumer mortgage loan such that the loan should be derecognized and the real estate recognized. ASU 2014-04 is effective for public business entities for annual periods and interim periods within those annual periods beginning after December 15, 2014. The Company will adopt ASU 2014-04 as of its interim period ending March 31, 2015. The Company believes that the adoption of this update will not have a material impact on its financial statements.
In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers, which supersedes most of the current revenue recognition requirements. The core principle of this guidance is that an entity is required to recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. New disclosures about the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers are also required. This guidance is effective for the Company in its interim period ending March 31, 2017. Early application is not permitted. Entities must adopt the new guidance using one of two retrospective application methods. The Company is currently evaluating the standard to determine the impact of its adoption on its financial statements.
In January 2015, the FASB issued ASU No. 2015-01, Income Statement—Extraordinary and Unusual Items, which eliminates from U.S. GAAP the concept of extraordinary items. Extraordinary items are events and transactions that are distinguished by their unusual nature and by the infrequency of their occurrence. Eliminating the extraordinary classification simplifies income statement presentation by altogether removing the concept of extraordinary items from consideration. ASU 2015-01 is effective for annual periods and interim periods within those annual periods beginning after December 15, 2015. The Company will adopt ASU 2015-01 as of its interim period ending March 31, 2016. The Company believes that the adoption of this update will not have a material impact on its financial statements.

Note 3
— Concentrations of Risk
 Credit Risk—The Company is exposed to on-balance sheet credit risk related to its mortgages and contracts receivable. The Company offers financing to the buyers of VOIs at the Company’s resorts. The Company bears the risk of defaults on promissory notes delivered to it by buyers of VOIs. If a buyer of VOIs defaults, the Company generally attempts to resell such VOIs by exercise of a power of sale. The associated marketing, selling, and administrative costs from the original sale are not recovered, and such costs must be incurred again to resell the VOIs. Although in many cases the Company may have recourse against a buyer of VOIs for the unpaid price, certain states have laws that limit the Company’s ability to recover personal judgments against customers who have defaulted on their loans. Accordingly, the Company has generally not pursued this remedy.
The Company maintains cash, cash equivalents, cash in escrow, and restricted cash with various financial institutions. These financial institutions are located throughout North America, Europe and the Caribbean. A significant portion of the Company's cash is maintained with a select few banks and is, accordingly, subject to credit risk. Periodic evaluations of the relative credit standing of financial institutions maintaining the deposits are performed to evaluate and mitigate, if necessary, any credit risk.
 Availability of Funding Sources—The Company has historically funded mortgages and contracts receivable and unsold Vacation Interests with borrowings through its financing facilities and internally generated funds. Borrowings are in turn repaid

F-19

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


with the proceeds received by the Company from repayments of such mortgages and contracts receivable. To the extent that the Company is not successful in maintaining or replacing existing financings, it may have to curtail its sales and marketing operations or sell assets, thereby resulting in a material adverse effect on the Company’s results of operations, cash flows and financial condition.
 Geographic Concentration—Currently, portions of the Company's consumer loan portfolio are concentrated in certain geographic regions within the U.S. As of December 31, 2014, the Company's loans to California, Arizona and Florida residents constituted 32.4%, 8.6% and 5.7%, respectively, of the consumer loan portfolio. The deterioration of the economic condition and financial well-being of the regions in which the Company has significant loan concentrations such as California, Arizona or Florida, could adversely affect its consumer loan portfolio, business and results of operations. No other state or foreign country concentration accounted for in excess of 5.0% of the portfolio. The credit risk inherent in such concentrations is dependent upon regional and general economic stability, which affects property values and the financial well-being of the borrowers.
Interest Rate Risk—Since a significant portion of the Company’s indebtedness bears interest at variable rates, any increase in interest rates beyond amounts covered under the Company’s interest rate cap agreements or swap agreements, particularly if sustained, could have a material adverse effect on the Company’s results of operations, cash flows and financial position.
The Company derives net interest income from its financing activities because the interest rates it charges its customers who finance the purchase of their VOIs exceed the interest rates the Company pays to its lenders. Since the Company’s customer receivables generally bear interest at fixed rates, increases in interest rates will erode the spread in interest rates that the Company has historically obtained.
Between July 2010 and December 2012, the Company entered into a series of interest rate cap agreements (the "2010 and 2012 Cap Agreements") to manage its exposure to interest rate increases. The 2010 and 2012 Cap Agreements expired on July 20, 2013.
During July and August 2013, the Company entered into two interest rate swap agreements (the "2013 Swap Agreements") to manage its exposure to interest rate increases. The 2013 Swap Agreements were terminated concurrent with the paydown of the Conduit Facility on November 20, 2013.
During 2014, the Company entered into a series of interest rate swap agreements (the "2014 Swap Agreements") to manage its exposure to interest rate increases. The 2014 Swap Agreements were terminated on October 20, 2014 and November 17, 2014. See "Note 16Borrowings" for the definition of the Conduit Facility,

Note 4
— Cash in Escrow and Restricted Cash
Cash in escrow and restricted cash consisted of the following as of December 31 of each of the following years (in thousands):

 
2014
 
2013
Securitization and Funding Facilities collection, prefunding and reserve cash
 
$
39,784

 
$
49,987

Collected on behalf of HOAs and other
 
17,862

 
17,091

Rental trust
 
12,556

 
11,131

Escrow
 
9,830

 
11,887

Bonds and deposits
 
882

 
2,135

Total cash in escrow and restricted cash
 
$
80,914

 
$
92,231


A majority of cash in escrow and restricted cash is related to funds received on the Company's Securitization and Funding Facilities collection, prefunding and reserve cash accounts, which contain reserve cash held for the benefit of the secured note holders and cash collections on certain mortgages receivable that secure collateralized notes. The Conduit Facility and the Quorum Facility are collectively referred to as the Funding Facilities.

Cash in escrow and restricted cash also include restricted cash collected on behalf of the HOAs and are considered pass-through balances and have no impact on the operations of the Company. As of December 31, 2013, Securitization and Funding Facilities collection, prefunding and reserve cash included $23.3 million related to the future funding of contracts receivables associated with the DROT 2013-2 Notes that was released to the Company's unrestricted cash account in January 2014. As of December 31, 2014, Securitization and Funding Facilities collection and reserve cash included $4.4 million related to the future

F-20

                                            

funding of contracts receivables associated with the DROT 2014-1 Notes that was released to the Company's unrestricted cash account in January 2015. See "Note 16Borrowings" for the definition of and more detail regarding these borrowings.

Note 5
— Mortgages and Contracts Receivable and Allowance for Loan and Contract Losses
The Company provides financing to purchasers of VOIs at North American and St. Maarten sales centers that is collateralized by their VOIs. Eligibility for this financing is determined based on the customers’ FICO credit scores. As of December 31, 2014, the mortgages and contracts receivable bore interest at fixed rates between 6.0% and 18.0%. The terms of the mortgages and contracts receivable are from two years to 15 years and may be prepaid at any time without penalty. The weighted average interest rate of outstanding mortgages and contracts receivable was 14.8% and 15.1% as of December 31, 2014 and December 31, 2013, respectively.
The Company charges off mortgages and contracts receivable upon the earliest of (i) the completion of cancellation or foreclosure proceedings or (ii) the customer's account becoming over 180 days delinquent. Once a customer has made six timely payments and brought the account current following the event leading to the charge-off, the charge-off is reversed. A default in a customer's initial payment results in a rescission of the sale. All collection and foreclosure costs are expensed as incurred. Mortgages and contracts receivable between 90 and 180 days past due as of December 31, 2014 and December 31, 2013 were 2.0% and 2.5% respectively, of gross mortgages and contracts receivable.
Mortgages and contracts receivable originated by the Company are recorded net of deferred loan and contract origination costs, and the related allowance for loan and contract losses. Loan and contract origination costs incurred in connection with providing financing for VOIs are capitalized and amortized over the estimated life of the mortgages or contracts receivable, based on historical prepayments, as a decrease to interest revenue using the effective interest method. Amortization of deferred loan and contract origination costs charged to interest revenue was $8.9 million, $5.4 million and $3.3 million for the years ended December 31, 2014, 2013, and 2012, respectively.
The Company recorded a $0.6 million premium on July 24, 2013 on the mortgage pool purchased in the Island One Acquisition and is being amortized over the life of the related acquired mortgage pool. As of December 31, 2014 and December 31, 2013, the net unamortized premium was $0.3 million and $0.5 million, respectively. During the years ended December 31, 2014 and 2013, amortization of $0.2 million and $0.1 million, respectively, was recorded as a decrease to interest revenue.
Mortgages and contracts receivable, net, consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Mortgages and contracts receivable, originated
 
$
567,564

 
$
417,595

Mortgages and contracts receivable, purchased
 
41,059

 
77,271

Mortgages and contracts receivable, contributed
 
154

 
443

     Mortgages and contracts receivable, gross
 
608,777

(a)
495,309

Allowance for loan and contract losses
 
(130,639
)
 
(105,590
)
Deferred profit on Vacation Interest transactions
 
(1,625
)
 
(2,197
)
Deferred loan and contract origination costs, net of accumulated amortization
 
12,253

 
8,223

Inventory value of defaulted mortgages that were previously contributed or acquired
 
9,587

 
9,411

Premium on mortgages and contracts receivable, net of accumulated amortization
 
309

 
515

Discount on mortgages and contracts receivable, net of accumulated amortization
 

 
(217
)
     Mortgages and contracts receivable, net
 
$
498,662

 
$
405,454

_____________
(a) Includes a $592.9 million of completed loans and $15.9 million of sales pending close of escrow as of December 31, 2014.
As of December 31, 2014 and 2013, $552.4 million and $404.2 million, respectively, of the gross amount of mortgages and contracts receivable were collateralized against the Company’s various debt instruments included in "Securitization notes and Funding Facilities" in the accompanying consolidated balance sheets. See "Note 16—Borrowings" for further detail.

F-21

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Deferred profit on Vacation Interest transactions represents the revenues less the related direct costs (sales commissions, sales incentives, cost of sales and allowance for loan losses) related to sales that do not qualify for revenue recognition under the provisions of ASC 978. See "Note 2—Summary of Significant Accounting Policies" for a description of revenue recognition criteria.
Inventory value of defaulted mortgages that were previously contributed and acquired represents the inventory underlying mortgages that have defaulted. Upon recovery of the inventory, the value is transferred to unsold Vacation Interests, net.
The following reflects the contractual principal maturities of originated and acquired mortgages and contracts receivable as of December 31 of each of the following years (in thousands):
2015
$
55,088

2016
58,944

2017
61,618

2018
63,517

2019
65,578

2020 and thereafter
304,032

 
$
608,777

Activity in the allowance for loan and contract losses associated with mortgages and contracts receivable consisted of the following for the years ended December 31 (in thousands):
 
 
2014
 
2013
 
Balance, beginning of year
 
$
105,590

 
$
83,784

 
Provision for uncollectible Vacation Interest sales revenue (b)
 
56,970

 
43,133

 
Provision for purchased portfolios
 

 
3,982

 
Mortgages and contracts receivable charged off
 
(34,554
)
 
(28,882
)
 
Recoveries
 
2,648

 
3,568

 
Effect of translation rate
 
(15
)
 
5

 
Balance, end of year
 
$
130,639

 
$
105,590

 
_____________
(b) The provision for uncollectible Vacation Interest sales revenue in the table above shows activity in the allowance for loan and contract losses associated with mortgages and contracts receivable is exclusive of ASC 978 adjustments related to deferred revenue, as well as adjustments for the rescission period required under applicable law. The ASC 978 adjustments increased the provision for uncollectible Vacation Interest sales revenue by $0.2 million for the year ended December 31, 2014 and $0.9 million for the year ended December 31, 2013. The adjustments for the rescission period increased the provision for uncollectible Vacation Interest sales revenue by $0.6 million for the year ended December 31, 2013, and did not have any impact on the provision for uncollectible Vacation Interest sales revenue for the year ended December 31, 2014.
A summary of the credit quality and aging consisted of the following as of December 31 of each of the following years (in thousands):
As of December 31, 2014
FICO Scores
 
Current
 
31-60
 
61-90
 
91-120
 
121-150
 
151-180
 
Total
>799
 
$
56,005

 
$
487

 
$
215

 
$
190

 
$
143

 
$
155

 
$
57,195

700 - 799
 
305,636

 
4,276

 
1,338

 
1,396

 
1,335

 
1,050

 
315,031

600 - 699
 
178,550

 
6,313

 
2,687

 
2,034

 
1,891

 
1,674

 
193,149

<600
 
19,992

 
1,833

 
895

 
545

 
406

 
450

 
24,121

No FICO Scores
 
17,262

 
817

 
449

 
361

 
230

 
162

 
19,281

 
 
$
577,445

 
$
13,726

 
$
5,584

 
$
4,526

 
$
4,005

 
$
3,491

 
$
608,777


F-22

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


As of December 31, 2013
FICO Scores
 
Current
 
31-60
 
61-90
 
91-120
 
121-150
 
151-180
 
Total
>799
 
$
44,706

 
$
103

 
$
94

 
$
98

 
$
140

 
$
43

 
$
45,184

700 - 799
 
230,887

 
2,195

 
1,138

 
1,068

 
1,108

 
852

 
237,248

600 - 699
 
140,874

 
4,159

 
2,381

 
2,124

 
1,475

 
1,451

 
152,464

<600
 
19,823

 
1,321

 
1,029

 
752

 
568

 
593

 
24,086

No FICO Scores
 
32,429

 
1,315

 
987

 
704

 
511

 
381

 
36,327

 
 
$
468,719

 
$
9,093

 
$
5,629

 
$
4,746

 
3,802

 
$
3,320

 
$
495,309

The Company captures FICO credit scores when each loan is underwritten. FICO credit score information is updated annually and was last updated as of March 31, 2014 for then-existing mortgages and contracts receivable. The "No FICO Scores" category in the table above is primarily comprised of customers who live outside of the U.S. and owners from the Island One Acquisition.

Note 6
— Transactions with Related Parties
Due from Related Parties, Net, and Due to Related Parties, Net
Amounts due from related parties, net, and due to related parties, net, consist primarily of transactions with HOAs or Diamond Collections for which the Company acts as the management company. Due from related parties, net, transactions include (i) management fees for the Company’s role as the management company; (ii) certain expenses reimbursed by HOAs and Diamond Collections and (iii) the recovery of a portion of the Company’s Vacation Interest carrying costs, management and member services, consolidated resort operations, loan portfolio and general and administrative expenses that are incurred on behalf of the HOAs and the Diamond Collections according to a pre-determined schedule approved by the board of directors at each HOA and Diamond Collection. Due to related parties, net, transactions include (i) the amounts due to HOAs under inventory recovery agreements that the Company enters into regularly with certain HOAs and similar agreements with the Diamond Collections, pursuant to which the Company recaptures VOIs, either in the form of vacation points or vacation intervals, and brings them into the Company’s inventory for sale to customers; (ii) the maintenance fee and assessment fee liability owed to HOAs or Diamond Collections for VOIs owned by the Company (this liability is recorded on January 1 of each year for the entire amount of annual maintenance and assessment fees, and is relieved throughout the year by payments remitted to the HOAs and the Diamond Collections; these maintenance and assessment fees are also recorded as prepaid expenses and other assets in the accompanying consolidated balance sheets and amortized ratably over the year); (iii) cleaning fees owed to the HOAs for room stays paid by the Company's customers or by a Club on behalf of a member where the frequency of the cleans exceed those covered by the respective maintenance fees and(v) miscellaneous transactions with other non-HOA related parties.
Amounts due from related parties and due to related parties, some of which are due on demand, carry no interest. Due to the fact that the right of offset exists between the Company and the HOAs and the Diamond Collections, the Company evaluates amounts due to and from each HOA and Collection at each reporting period to reduce the receivables and the payables on each party's books of record. Any remaining balances are then reclassified as either a net due to or a net due from related parties for each HOA and Collection in accordance with the requirements of ASC 210, "Balance Sheet— Offsetting."
Due from related parties, net, consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Amounts due from HOAs
 
$
29,924

 
$
36,957

Amounts due from Collections
 
21,283

 
7,938

Amounts due from other
 
444

 
1,367

Total due from related parties, net
 
$
51,651

 
$
46,262


Due to related parties, net, consisted of the following as of December 31 of each of the following years (in thousands):

F-23

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
2014
 
2013
Amounts due to HOAs
 
$
14,788

 
$
16,032

Amounts due to Collections
 
19,944

 
28,381

Amounts due to other
 
36

 
231

Total due to related parties, net
 
$
34,768

 
$
44,644

Inventory Recovery Agreements
The Company entered into inventory recovery agreements with substantially all HOAs for its managed resorts in North America and similar arrangements with all of the Diamond Collections and a majority of its European managed resorts, pursuant to which it recaptures VOIs, either in the form of points or intervals, and brings them into its inventory for sale to customers. Under these agreements, the Company is required to pay maintenance and assessment fees to the HOAs and Diamond Collections for any VOIs that have become eligible for recovery. These agreements automatically renew for additional one-year terms unless expressly terminated by either party in advance of the agreement expiration period.
Such agreements contain provisions for the Company to utilize the VOIs associated with such maintenance fees and to reclaim such VOIs in the future. Each agreement provides for an initial June 30 settlement date and adjustments thereafter for owners that become current subsequent to the June 30 settlement date.
Management Services
Included within the amounts reported as management and member services revenue are revenues from resort management services provided to the HOAs, which totaled $52.0 million, $44.7 million and $37.9 million for the years ended December 31, 2014, 2013 and 2012, respectively. See "Note 1Background, Business and Basis of Presentation" above for detail of these services performed.
Also included within the amount reported as management and member services revenue are revenues earned from managing the Diamond Collections. These amounts total $44.3 million, $36.3 million and $30.3 million for the years ended December 31, 2014, 2013 and 2012, respectively.
Guggenheim Relationship
Two members of the Company's board, Messrs. Zachary Warren and Scott Minerd, are principals of Guggenheim
Partners, LLC ("Guggenheim"), an affiliate of DRP Holdco, LLC (the "Guggenheim Investor"), a significant investor in the
Company. Pursuant to an agreement with the Company, Guggenheim has the right to nominate two members to the Company's board, subject to certain security ownership thresholds, and Messrs. Warren and Minerd serve as members of the Company's board as the nominees of Guggenheim.
In connection with the amendment and restatement of the Company's Conduit Facility on April 11, 2013, an affiliate of Guggenheim became a commercial paper conduit for the Conduit Facility and continues to participate in the Conduit Facility amended and restated on February 5, 2015. Also, another affiliate of Guggenheim is currently an investor in the Company's $64.5 million DROT 2011 Notes and was an investor in the Company's Senior Secured Notes that were redeemed on June 9, 2014. See "Note 16Borrowings" for the definition of and more detail regarding these borrowings.
On July 1, 2011, the Company completed the Tempus Resorts Acquisition. In order to fund the Tempus Resorts Acquisition, Tempus Acquisition, LLC, a subsidiary of the Company, entered into the Tempus Acquisition Loan with Guggenheim Corporate Funding, LLC. See "Note 16Borrowings" for the definition of and more detail on the Tempus Acquisition Loan. On July 24, 2013, the outstanding principal balance under the Tempus Acquisition Loan, along with accrued and unpaid interest and exit fees, was paid off in full using an aggregate of $50.0 million in proceeds from the IPO.
During the years ended December 31, 2013 and 2012, Tempus Acquisition, LLC made an aggregate of approximately $2.4 million and $4.2 million, respectively, in interest payments and approximately $52.8 million and $9.3 million, respectively, in principal payments on the Tempus Acquisition Loan. During the year ended December 31, 2013, Tempus Acquisition, LLC also made an aggregate of approximately $2.7 million in exit fee payments.
In connection with the funding of the Tempus Acquisition Loan (which was entered into in connection with the Tempus Resorts Acquisition) pursuant to the Loan and Security Agreement, dated as of June 30, 2011, among Tempus Acquisition, LLC, the lenders party thereto and Guggenheim Corporate Funding, LLC, the Company issued a warrant (the “Tempus Warrant”) to Guggenheim Corporate Funding, LLC, as the administrative agent, for the benefit of the lenders, pursuant to a warrant agreement, between the Company and Guggenheim Corporate Funding, LLC. Following the Company's payoff of the

F-24

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Tempus Acquisition Loan in full on July 24, 2013, the Tempus Warrant was terminated for no consideration pursuant to the terms of the Tempus Warrant. See "Note 16—Borrowings" for further detail.
On May 21, 2012, the Company completed the PMR Acquisition. In order to fund the PMR Acquisition, DPMA entered into the PMR Acquisition Loan with Guggenheim Corporate Funding, LLC. See "Note 16Borrowings" for the definition of and more detail on the PMR Acquisition Loan. On July 24, 2013, the outstanding principal balance under the PMR Acquisition Loan, along with accrued and unpaid interest and exit fees, was paid off in full using an aggregate of $62.1 million in proceeds from the IPO.
During the years ended December 31, 2013 and 2012, DPMA made an aggregate of approximately $3.4 million and $3.9 million, respectively, in interest payments and approximately $64.6 million and $5.0 million, respectively, in principal payments on the PMR Acquisition Loan. During the year ended December 31, 2013, DPMA also made an aggregate of approximately $3.1 million in exit fee payments.
In connection with the funding of the PMR Acquisition Loan pursuant to the Loan and Security Agreement, dated as of May 21, 2012, among DPMA, the lenders party thereto and Guggenheim Corporate Funding, LLC, which was entered into in connection with the PMR Acquisition, the Company issued a warrant (the “PMR Warrant”) to Guggenheim Corporate Funding, LLC, as the administrative agent, for the benefit of the lenders, pursuant to a warrant agreement, between the Company and Guggenheim Corporate Funding, LLC. Following the Company's payoff of the PMR Acquisition Loan in full on July 24, 2013, the PMR Warrant was terminated for no consideration pursuant to the terms of the PMR Warrant. See "Note 16—Borrowings" for further detail.
On September 27, 2013, the Company paid approximately $10.3 million to repurchase warrants to purchase shares of common stock of DRC held by an affiliate of Guggenheim Partners, LLC and another institutional investor, and, substantially concurrently therewith, the Company borrowed approximately $15.0 million under the 2013 Revolving Credit Facility. The affiliate of Guggenheim Partners, LLC that held one of these warrants received approximately $2.8 million in connection with such repurchase. See "Note 16—Borrowings" for definitions of, and more detail on, the 2013 Revolving Credit Facility.
On May 9, 2014, the Company entered into a credit agreement with Credit Suisse AG, acting as the administrative agent and the collateral agent for various lenders (the "Senior Credit Facility Agreement"), including an affiliate of Guggenheim. The Senior Credit Facility Agreement provides for a $470.0 million senior secured credit facility (the "Senior Credit Facility"). Affiliates of Guggenheim (1) received fees of approximately $1.8 million relating to their participation in the Senior Credit Facility, and (2) on behalf of Guggenheim's investment advisory clients, (i) provided an approximate aggregate principal amount of $111.3 million of the $445.0 million in term loans under the Senior Credit Facility ($110.7 million of the $442.8 million term loan proceeds received by the Company) and (ii) have agreed to provide an approximate aggregate principal amount of $6.3 million in loans under the $25.0 million revolving line of credit. Further, affiliates of Guggenheim held approximately $114.1 million in aggregate principal amount of Senior Secured Notes that were redeemed by DRC on June 9, 2014. See "Note 16—Borrowings" for further detail on the Senior Credit Facility and the redemption of the Senior Secured Notes.
Hospitality Management and Consulting Service, LLC Management Services Agreement
Pursuant to the HM&C Agreement, HM&C provides two categories of management services to the Company through its employees and independent contractors, including certain of the executive officers of the Company and approximately 55 other employees: (i) executive and strategic oversight of the services that the Company provides to HOAs and the Diamond Collections through the Company’s hospitality and management services operations, for the benefit of the Company and of the HOAs and the Diamond Collections, or HOA Management Services and (ii) executive, corporate and strategic oversight of the Company’s operations and certain other administrative services. Prior to the Company's acquisition of HM&C, HM&C was historically entitled to receive (i) an annual management fee for providing HOA Management Services; (ii) an annual management fee for providing corporate management services; (iii) an annual incentive payment based on performance metrics approved by the Compensation Committee of the board of directors of the Company, subject to certain minimum amounts set forth in the HM&C Agreement and (iv) reimbursement of HM&C's expenses incurred in connection with the activities provided under the HM&C Agreement. The HM&C Agreement also provided for the payment of additional fees to HM&C as and when agreed by the Company and HM&C in the event HM&C provided certain additional services to the Company for the benefit of HOAs or the Diamond Collections or in connection with any acquisitions, financing transactions or other significant transactions undertaken by the Company or its subsidiaries. Through December 31, 2014, HM&C also provided the Company with the services of Stephen J. Cloobeck, the Company's founder and Chairman, and of Sheldon Cloobeck, Mr. Cloobeck's father:

F-25

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Effective January 1, 2015, in accordance with a Master Agreement that the Company entered into with Mr. Cloobeck, HM&C, JHJM Nevada I, LLC (“JHJM”) and other entities controlled by Mr. Cloobeck or his immediate family members, the Company acquired all of the outstanding membership interests in HM&C, which became one of the Company's wholly-owned subsidiaries, and the services agreement between HM&C and JHJM, under which Mr. Cloobeck provided services to HM&C, was terminated. See "Note 31—Subsequent Events" for further detail on these transactions.
For the years ended December 31, 2014, 2013 and 2012, the Company incurred $25.6 million, $28.1 million and $19.2 million, respectively, in management fees, incentive payments and expense reimbursements in connection with the HM&C Agreement.
As of December 31, 2014 and 2013, the Company owed HM&C $6.4 million and $7.3 million, respectively, in unpaid and accrued fees related to services performed. Effective January 1, 2015, transactions between the Company and HM&C were fully eliminated from our consolidated balance sheet as HM&C is now a wholly-owned subsidiary of the Company.
Aircraft Lease
In January 2012, the Company entered into an Aircraft Lease Agreement with N702DR, LLC, a limited liability company of which Mr. Cloobeck is a beneficial owner and a controlling party. Pursuant to this lease agreement, the Company leases an aircraft from N702DR, LLC and paid N702DR, LLC $2.4 million for each of the years ended December 31, 2014, 2013 and 2012.
 Praesumo Agreement
In June 2009, the Company entered into an Engagement Agreement for Individual Independent Contractor with Praesumo Partners, LLC, a limited liability company of which Mr. Lowell D. Kraff, the Vice Chairman of the Board of Directors of the Company, is a beneficial owner and a controlling party. Pursuant to this engagement agreement, Praesumo provides Mr. Kraff as an independent contractor to the Company to provide, among other things, acquisition, development and finance consulting services. In September 2012, the agreement was renewed for an additional one-year term and the agreement automatically renewed for an additional one-year term in September 2013. On August 31, 2014, the agreement was further amended to extend the term for an additional year, with the term expiring August 31, 2015. In consideration of these services provided pursuant to this agreement, the Company paid to Praesumo Partners, LLC, in the aggregate, $1.7 million, $2.0 million and $1.8 million, in fees and expense reimbursements during the years ended December 31, 2014, 2013 and 2012, respectively. These amounts do not include certain travel-related costs paid directly by the Company.
Luumena
Mr. Kraff was also a beneficial owner of Luumena, LLC, which provided digital media services. The Company paid Luumena, LLC $0.2 million and $0.8 million during the years ended December 31, 2013 and 2012, respectively. The Company terminated its contract with Luumena during the year ended December 31, 2013. Effective January 1, 2014, Mr. Kraff no longer had any beneficial ownership in Luumena, LLC.
Technogistics
Mr. Kraff was also a beneficial owner of Technogistics, LLC, which provided direct marketing services. The Company paid Technogistics, LLC $1.6 million and $1.9 million during the years ended December 31, 2013 and 2012, respectively. Effective January 1, 2014, Mr. Kraff no longer had any beneficial ownership in Technogistics, LLC. The Company terminated its contract with Technogistics, LLC effective January 1, 2015.
Trivergance Business Resources
Mr. Kraff was also a beneficial owner of Trivergance Business Resources, LLC. Commencing on January 1, 2013, Trivergance Business Resources, LLC began providing promotional, product placement, marketing, public relations and branding services to the Company, including the development of a new consumer marketing website. The Company paid Trivergance Business Resources, LLC $1.0 million during the year ended December 31, 2013. Effective January 1, 2014, Mr. Kraff no longer had any beneficial ownership in Trivergance Business Resources, LLC. The Company entered into a new marketing service contract with Trivergance Business Resources, LLC effective January 1, 2015.



F-26

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Mackinac Partners
Since September 2008, Mr. C. Alan Bentley has served in various officer capacities, including as Executive Vice President, and as a director, of certain subsidiaries of DRP. In January 2013, Mr. Bentley was named Executive Vice President and Chief Financial Officer. Through December 30, 2014, Mr. Bentley was also a partner of Mackinac Partners, LLC, a financial advisory firm that provides consulting services to the Company. Effective December 31, 2014, Mr. Bentley withdrew as a partner of Mackinac Partners, LLC. The services provided by Mackinac Partners, LLC to the Company include advisory services relating to mergers and acquisitions, capital formation and corporate finance. In addition to these services, which Mackinac Partners, LLC provides at hourly rates, Mackinac Partners, LLC also provides to the Company strategic advisory services of one of its managing partners at a rate of $0.2 million for each three-month period effective January 1, 2014. For the years ended December 31, 2014, 2013 and 2012, the Company paid fees and expense reimbursements to Mackinac Partners, LLC of $1.8 million, $2.2 million and $5.0 million, respectively.

Katten Muchin Rosenman LLP

Mr. Howard S. Lanznar, who joined the Company as the Executive Vice President and Chief Administrative Officer in September 2012, was a partner of the law firm of Katten Muchin Rosenman LLP ("Katten") until August 31, 2014 and is currently Of Counsel at the firm. Additionally, Richard M. Daley, who is a member of the Board of Directors of the Company and the Compensation Committee, is Of Counsel at Katten. Katten renders legal services to the Company. The Company paid Katten fees of $3.4 million, $7.0 million and $4.0 million during the years ended December 31, 2014, 2013 and 2012, respectively.

Note 7
— Other Receivables, Net
Other receivables, net, consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Club dues receivable, net
 
$
27,160

 
$
29,418

Receivables related to Sampler Packages, net
 
17,516

 
11,844

Mortgage and contracts interest receivable
 
6,382

 
5,025

Rental receivables and other resort management-related receivables, net
 
3,972

 
3,595

Tax refund receivable
 
2,070

 
2,274

Insurance claims receivable
 
342

 
96

Owner maintenance fee receivable, net
 
101

 
116

Other receivables
 
2,278

 
2,220

Total other receivables, net of allowances of $24,064 and $22,092, respectively
 
$
59,821

 
$
54,588


Note 8
— Prepaid Expenses and Other Assets, Net
The nature of selected balances included in prepaid expenses and other assets, net, includes:
Vacation Interest purchases in transit—purchases of Vacation Interests from third parties for which the titles have not been officially transferred to the Company. These Vacation Interest purchases in transit are reclassified to unsold Vacation Interests, net, upon successful transfer of title.
Deferred commissions—commissions paid to sales agents related to deferred revenue from sales of Sampler Packages, which allow purchasers to stay at a resort property on a trial basis. These amounts are charged to Vacation Interest carrying cost, net as the associated revenue is recognized.
Prepaid member benefits and affinity programs—usage rights of members of the Clubs can be exchanged for a variety of products and travel services, including airfare, cruises and excursions. Prepaid usage rights are amortized ratably over the year.
Prepaid maintenance fees—prepaid annual maintenance fees billed by the HOAs at the resorts not managed by the Company on unsold Vacation Interests owned by the Company, which are charged to expense ratably over the year.
Prepaid rent—portion of rent paid in advance and charged to expense in accordance with lease agreements.

F-27

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Prepaid expenses and other assets, net, consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Debt issuance costs, net
 
$
20,826

 
$
20,086

Vacation Interest purchases in transit
 
20,058

 
12,495

Deferred commissions
 
18,492

 
13,153

Prepaid member benefits and affinity programs
 
4,362

 
2,497

Other inventory or consumables
 
4,067

 
3,028

Prepaid maintenance fees
 
3,317

 
2,501

Deposits and advances
 
3,186

 
4,068

Prepaid insurance
 
2,764

 
2,359

Prepaid sales and marketing costs
 
2,393

 
815

Prepaid professional fees
 
1,048

 
2,207

Prepaid rent
 
995

 
344

Assets to be disposed (not actively marketed)
 
253

 
537

Unamortized exchange fees
 
71

 

Other
 
4,607

 
4,168

Total prepaid expenses and other assets, net
 
$
86,439

 
$
68,258


With the exception of Vacation Interest purchases in transit and assets to be disposed (not actively marketed), prepaid expenses are expensed as the underlying assets are utilized or amortized. Debt issuance costs incurred in connection with obtaining funding for the Company have been capitalized and are being amortized over the lives of the related funding agreements as a component of interest expense using a method which approximates the effective interest method. Amortization of capitalized debt issuance costs included in interest expense was $4.6 million, $5.8 million and $5.0 million for the years ended December 31, 2014, 2013 and 2012, respectively. See "Note 16—Borrowings" for more detail.
Debt issuance costs, net of amortization, recorded as of December 31, 2014 were comprised of $10.6 million related to the Senior Credit Facility, $4.3 million related to the DROT 2014-1 Notes, $2.8 million related to the DROT 2013-2 Notes, $1.3 million related to the DROT 2013-1 Notes, $0.8 million related to the Tempus 2013 Notes, $0.7 million related to the DROT 2011 Notes and $0.3 million related to the Conduit Facility. See "Note 16—Borrowings" for definitions of these terms, and more detail on, the Company's borrowings.
Debt issuance costs, net of amortization, recorded as of December 31, 2013 were comprised of $10.2 million related to the Senior Secured Notes, $3.6 million related to the DROT 2013-2 Notes, $1.7 million related to the DROT 2013-1 Notes, $1.3 million related to the Conduit Facility, $1.1 million related to the DROT 2011 Notes, $1.1 million related to the Tempus 2013 Notes, $1.0 million related to the 2013 Revolving Credit Facility and $0.1 million related to the ILXA loans. See "Note 16—Borrowings" for definitions of these terms, and more detail on, the Company's borrowings.
Debt issuance costs of $0.1 million were written off in May 2014 in connection with the payoff of the ILXA Inventory Loan and the Tempus Inventory Loan using a portion of the proceeds from the term loan portion of the Senior Credit Facility. In addition, debt issuance costs of $0.9 million were written off in May 2014 due to the termination of the 2013 Revolving Credit Facility in connection with the Company's entry into the Senior Credit Facility. Furthermore, debt issuance costs of $9.4 million were written off in connection with the redemption of the Senior Secured Notes in June 2014. The Company recognized a charge of $46.8 million in loss on extinguishment of debt, including the $10.5 million write off of these debt issuance costs, for the year ended December 31, 2014. See "Note 16—Borrowings" for more detail on the redemption of the Senior Secured Notes.


F-28

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Note 9
— Unsold Vacation Interests, Net
Unsold Vacation Interests, net consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Completed unsold Vacation Interests, net
 
$
230,137

 
$
251,688

Undeveloped land
 
24,326

 
28,513

Vacation Interest construction in progress
 
7,709

 
17,909

Unsold Vacation Interests, net
 
$
262,172

 
$
298,110

Activity related to unsold Vacation Interests, net, consisted of the following for the years ended December 31 (in thousands):
 
 
2014
 
2013
Balance, beginning of year
 
$
298,110

 
$
315,867

Vacation Interest cost of sales
 
(63,499
)
 
(56,695
)
Inventory recovery activity - North America
 
16,430

 
22,298

Inventory recovery activity - Europe
 
4,261

 
6,582

Purchases in connection with business combinations
 

 
4,823

Open market and bulk purchases
 
6,163

 
2,521

Accrued bulk purchases
 
1,810

 
1,488

Capitalized legal, title and trust fees
 
5,601

 
1,951

Construction in progress
 
3,474

 
8,948

Transfer construction in progress to property and equipment
 
(5,995
)
 

Loan default recoveries, net
 
4,268

 
4,169

Transfers from (to) assets held for sale
 
(4,254
)
 
(9,758
)
Transfer of undeveloped real estate parcels
 

 
(5,289
)
Impairment of inventory
 
(181
)
 
(1,279
)
Effect of foreign currency translation
 
(3,590
)
 
520

Other
 
(426
)
 
1,964

Balance, end of year
 
$
262,172

 
$
298,110

See "Note 2—Summary of Significant Accounting Policies" for discussion on unsold Vacation Interests, net.

Note 10
— Property and Equipment, Net
Property and equipment, net consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Land and improvements
 
$
19,335

 
$
18,606

Buildings and leasehold improvements
 
44,320

 
35,604

Furniture and office equipment
 
19,248

 
18,650

Computer software
 
33,465

 
24,488

Computer equipment
 
15,641

 
12,521

Construction in progress
 
271

 
10

Property and equipment, gross
 
132,280

 
109,879

Less accumulated depreciation
 
(61,409
)
 
(49,483
)
Property and equipment, net
 
$
70,871

 
$
60,396

Depreciation expense related to property and equipment was $13.2 million, $11.2 million and $8.4 million for the years ended December 31, 2014, 2013 and 2012, respectively.

F-29

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Property and equipment are recorded at either cost for assets purchased or constructed, or fair value in the case of assets acquired through business combinations. The costs of improvements that extend the useful life of property and equipment are capitalized when incurred. These capitalized costs may include structural costs, equipment, fixtures and floor and wall coverings. All repair and maintenance costs are expensed as incurred.
Buildings and leasehold improvements are depreciated using the straight-line method over the lesser of the estimated useful lives, which range from four to 40 years, or the remainder of the lease terms. Furniture, office equipment, computer software and computer equipment are depreciated using the straight-line method over their estimated useful lives, which range from three to seven years.
In September 2014, Hurricane Odile, a Category 4 hurricane, inflicted widespread damage on the Baja California peninsula, particularly in the state of Baja California Sur, in which the Cabo Azul Resort, one of the Company's managed resorts, is located. The hurricane caused significant damage to the property and equipment owned by the Company; however, management believes the Company has sufficient property insurance coverage so that damage caused by Hurricane Odile will not have a material impact on the Company's property and equipment. See "Note 18—Commitments and Contingencies" for further detail on Hurricane Odile.

Note 11 — Goodwill
Goodwill represents the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. As defined in ASC 350, the Company does not amortize goodwill, but rather evaluates goodwill by reporting unit for potential impairment on an annual basis or at other times during the year if events or circumstances indicate that it is more likely than not that the fair value of a reporting unit is below the carrying amount. The Company performed its annual evaluation of potential impairment of goodwill as required in the ordinary course of business during the fourth quarter of 2014. The Company assessed various qualitative factors and determined that the fair value of its reporting units was not below their respective carrying value. As such, the Company concluded that the first and second steps of the goodwill impairment tests were unnecessary.
The balances at December 31, 2014 and December 31, 2013 represent the goodwill recorded in connection with the Island One Acquisition completed on July 24, 2013 and was allocated to the reporting units of the Hospitality and Management Services and Vacation Interest Sales and Financing in the amount of $30.2 million and $0.4 million, respectively. See "Note 2 — Summary of Significant Accounting Policies" for further detail on the Company's policy related to goodwill impairment testing.

Note 12— Other Intangible Assets, Net
Other intangible assets, net consisted of the following as of December 31, 2014 (in thousands):
 
 
Gross Carrying
Cost
 
Accumulated
Amortization
 
Net Book
Value
Management contracts
 
$
201,997

 
$
(45,218
)
 
$
156,779

Member relationships and exchange clubs
 
55,784

 
(36,789
)
 
18,995

Distributor relationships and other
 
4,851

 
(1,839
)
 
3,012

 
 
$
262,632

 
$
(83,846
)
 
$
178,786

Other intangible assets, net consisted of the following as of December 31, 2013 (in thousands):
 
 
Gross Carrying
Cost
 
Accumulated
Amortization
 
Net Book
Value
Management contracts
 
$
202,948

 
$
(31,905
)
 
$
171,043

Member relationships and exchange clubs
 
56,128

 
(32,090
)
 
24,038

Distributor relationships and other
 
4,875

 
(1,324
)
 
3,551

 
 
$
263,951

 
$
(65,319
)
 
$
198,632

Amortization expense for management contracts is recognized on a straight-line basis over the estimated useful lives of the management contracts, ranging from five to 25 years. Amortization expense for management contracts was $13.7 million, $10.8 million and $6.9 million for the years ended December 31, 2014, 2013 and 2012, respectively. Amortization expense for member relationships, member exchange clubs, distributor relationships and other is recorded over the period of time that the relationships are expected to produce cash flows. Amortization expense for member relationships, member exchange clubs,

F-30

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


distributor relationships and other intangibles was $5.5 million, $6.2 million and $3.6 million for the years ended December 31, 2014, 2013 and 2012, respectively. Membership relationships and distributor relationships have estimated useful lives ranging from three to 30 years. However, the Company expects to generate significantly more cash flows during the earlier years of the relationships than the later years. Consequently, amortization expenses on these relationships decrease significantly over the lives of the relationships.
The estimated aggregate amortization expense for intangible assets recorded as of December 31, 2014 is expected to be $16.6 million, $14.2 million, $13.2 million, $12.9 million and $12.9 million for the years ending December 31, 2015 through 2019, respectively, and $109.1 million for the remaining lives of these intangible assets.
The Company did not identify any impairment of its intangible assets for the years ended December 31, 2014, 2013 and 2012. See "Note 2—Summary of Significant Accounting Policies" for further detail on the Company's policy related to impairment testing of the Company's intangible assets.

Note 13 — Assets Held for Sale
Assets held for sale are recorded at the lower of cost or their estimated fair value less cost to sell and are not subject to depreciation. Sale of the assets classified as such is probable, and transfer of the assets is expected to qualify for recognition as a completed sale, generally within one year of the balance sheet date.
Assets held for sale consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Certain units in Cabo, Mexico
 
$
5,855

 
$
5,855

Vacant land in Orlando, Florida
 
4,000

 

Vacant land in Kona, Hawaii
 
3,600

 
3,600

Points equivalent of unsold units and resorts in Europe
 
997

 
1,207

Total assets held for sale
 
$
14,452

 
$
10,662

The points equivalent of unsold units and resorts in the Company's European operations as of December 31, 2014 and December 31, 2013 were either held for sale or pending the consummation of sale. The proceeds related to assets pending the consummation of sale will be paid over several years and the Company will retain title to the properties until the full amounts due under the sales contracts are received. According to guidance included in ASC 360, "Property, Plant, and Equipment" ("ASC 360"), the sales will not be considered consummated until all consideration has been exchanged. Consequently, the assets pending consummation of sale will continue to be included in assets held for sale until all proceeds are received.
In October 2013, the Company received and accepted a letter of intent from a third party offering to purchase certain parcels of vacant land located in Hawaii for $3.6 million. This letter of intent has since been extended to expire on March 30, 2015.
In December 2014, the Company received, and accepted, a letter of intent from a third party to purchase a certain parcel of vacant land located in Orlando, Florida and reclassified the land value of $4.0 million from unsold Vacation Interests, net to assets held for sale. Subsequent to December 31, 2014, this letter of intent was terminated by the potential buyer and the Company continues to actively entertain offers from other third parties.

Note 14 — Accrued Liabilities
The Company records estimated amounts for certain accrued liabilities at each period end. Accrued liabilities are obligations to transfer assets or provide services to other entities in the future as a result of past transactions or events. The nature of selected balances included in accrued liabilities of the Company includes:
Liability for unrecognized tax benefit. See "Note 17—Income Taxes" for further detail.
Accrued marketing expenses—expenses for travel vouchers and certificates used as sales incentives to buyers as well as attraction tickets as tour incentives. Such vouchers and certificates will be paid for in the future based on actual redemption.
Accrued operating lease liabilities—difference between straight-line operating lease expenses and cash payments associated with any equipment, furniture, or facilities leases classified as operating leases.

F-31

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Accrued liability related to business combinations—contingent liability associated with an earn-out clause in connection with the Aegean Blue Acquisition.
Accrued escrow liability—deposits in escrow received on Vacation Interests sold.
Accrued exchange company fees—estimated liability owed to Interval International for annual dues related to exchange services provided to the Company.
Deposits on pending sale of assets—deposits that the Company has received in connection with the pending sales of certain assets. The sale of these assets has not been consummated due to the fact that not all consideration has been exchanged. These deposits are, therefore, accounted for using the deposit method in accordance with ASC 360. See "Note 13—Assets Held for Sale" for further detail.
Accrued call center costs—expenses associated with the outsourced customer service call center operations.
Accrued contingent litigation liabilities—estimated settlement costs for existing litigation cases.
Accrued liabilities consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Accrued payroll and related
 
$
28,494

 
$
32,117

Liability for unrecognized tax benefit
 
23,857

 

Accrued commissions
 
21,928

 
16,234

Accrued other taxes
 
15,526

 
11,589

Accrued marketing expenses
 
14,953

 
11,828

Accrued insurance
 
5,703

 
4,418

Accrued operating lease liabilities
 
3,503

 
3,580

Accrued liability related to business combinations
 
2,428

 
3,550

Accrued escrow liability
 
3,005

 
3,210

Accrued professional fees
 
2,300

 
2,100

Accrued exchange company fees
 
2,169

 
1,689

Deposits on pending sale of assets
 
1,794

 
1,311

Accrued call center costs
 
913

 
1,443

Accrued interest
 
452

 
19,084

Accrued contingent litigation liabilities
 
70

 
257

Other
 
7,585

 
5,025

Total accrued liabilities
 
$
134,680

 
$
117,435

On May 9, 2014, the Company repaid all outstanding indebtedness under the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan, along with an aggregate of $1.8 million in associated accrued interest and fees, using proceeds from the term loan portion of the Senior Credit Facility.
On June 9, 2014, DRC redeemed all of the remaining outstanding principal amount under the Senior Secured Notes, and paid approximately $14.2 million of accrued interest, using a portion of the proceeds from the term loan portion of the Senior Credit Facility. See "Note 16Borrowings" for further detail on the Senior Credit Facility and the redemption of the Senior Secured Notes.

Note 15 — Deferred Revenues
The Company records deferred revenues for payments received or billed but not earned for various activities.
Deferred Sampler Packages revenue—sold but unused trial VOIs. The Company generates revenue on sales of Sampler Packages. This revenue is recognized when the purchaser completes a stay at one of the Company's resorts or the trial period expires, whichever is earlier. Such revenue is recorded as a reduction to Vacation Interest carrying cost in accordance with ASC 978 (with the exception of the Company's European sampler product and a U.S. term Points product, which have a duration of three years and, as such, are treated as Vacation Interest sales revenue).

F-32

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Club deferred revenue—annual membership fees in the Clubs billed to members (offset by an estimated uncollectible amount) and amortized ratably over a one-year period and optional reservation protection fees recognized over an approximate life of the member's reservation, which is generally six months on average.
Deferred maintenance and reserve fee revenue—maintenance fees billed as of January first of each year and earned ratably over the year for the two resorts in St. Maarten where the Company functioned as the HOA through December 31, 2014. In addition, the owners are billed for capital project assessments to repair and replace the amenities or to reserve the potential out-of-pocket deductibles for hurricanes and other natural disasters. These assessments are deferred until the refurbishment activity occurs, at which time the amounts collected are recognized as consolidated resort operations revenue, with an equal amount recognized as consolidated resort operations expense.
Accrued guest deposits—amounts received from guests for future rentals recognized as revenue when earned.
Deferred revenue from an exchange company—unearned portion of a $5.0 million payment that the Company received in 2008 as consideration for granting the exclusive rights to Interval International to provide call center services and exchange services to the Company. In accordance with ASC 605-50, "Revenue Recognition—Customer Payments and Incentives," the $5.0 million was being recognized over the 10-year term of the agreements as a reduction of the costs incurred for the services provided by Interval International. In April 2014, the Company renegotiated the contract with Interval International, relieving the Company from its obligation to repay the unearned portion to Interval International and resulting in the release of this deferred revenue to the statement of operations and comprehensive income (loss) as a reduction of costs incurred for the services provided by Interval International.
Deferred management fee and expense recovery revenue—management fees and expense recoveries paid in advance by the HOAs to the Company for its role as the management company. The Company allocates a portion of its Vacation Interest carrying costs, management and member services, consolidated resort operations, loan portfolio, and general and administrative
expenses to the HOAs. These advance payments are recorded as deferred revenue when they are received and recognized as
revenue during the period that they are earned.
Deferred revenues consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Deferred Sampler Packages revenue
 
$
64,403

 
$
54,010

Club deferred revenue
 
40,044

 
37,516

Deferred maintenance and reserve fee revenue
 
10,084

 
12,375

Accrued guest deposits
 
6,482

 
3,836

Deferred revenue from an exchange company
 

 
1,891

Deferred management fee and expense recovery revenue
 
170

 
284

Deferred amenity fee revenue
 
63

 

Other
 
3,751

 
980

Total deferred revenues
 
$
124,997

 
$
110,892

 
Note 16 — Borrowings

Senior Credit Facility. On May 9, 2014, the Company entered into the Senior Credit Facility Agreement, which provides
for a $470.0 million Senior Credit Facility (including a $445.0 million term loan, issued with 0.5% of original issue discount and having a term of seven years and a $25.0 million revolving line of credit having a term of five years). Borrowings under the Senior Credit Facility bear interest, at the Company's option, at a variable rate equal to LIBOR plus 450 basis points, with a one percent LIBOR floor applicable only to the term loan portion of the Senior Credit Facility, or an alternate base rate plus 350
basis points.
The Company used the proceeds of the term loan portion of the Senior Credit Facility, as well as approximately $5.4 million of cash on hand, to fund the approximately $418.9 million redemption amount for the outstanding Senior Secured Notes, including the applicable redemption premium and accrued and unpaid interest up to (but excluding) the June 9, 2014 redemption date, and to repay all outstanding indebtedness, together with accrued interest and fees, under the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan. In conjunction with the Company's entry into the Senior Credit Facility, the Company also terminated the 2013 Revolving Credit Facility, under which no borrowings were then outstanding. See below for the definition of and further detail on these retired borrowings.

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Other significant terms of the Senior Credit Facility include: (i) one percent minimum annual amortization due in quarterly payments of $1.1 million; (ii) an excess cash flow sweep (as defined in the Senior Credit Facility Agreement) no later than 100 days after the end of each fiscal year commencing with the fiscal year ended December 31, 2014 (provided that for the fiscal year ended December 31, 2014, the sweep excludes excess cash flow attributable to the period ended on June 30, 2014), of a maximum of 50%, stepping down to a 25% excess cash flow sweep when the secured leverage ratio (which represents the ratio of (1) secured total debt to (2) Adjusted EBITDA for the most recent four consecutive fiscal quarters for which financial statements have been delivered) is greater than 1:1, but equal to or less than 1.5:1, and no excess cash flow sweep if the secured leverage ratio is less than or equal to 1:1 (As of December 31, 2014 the secured leverage ratio was 1.4 to 1); (iii) a soft call provision of 1.01 for the first 15 months of the Senior Credit Facility; (iv) no ongoing maintenance financial covenants for the term loan, and a financial covenant calculation required on the revolving line of credit if outstanding loans under the revolving line of credit exceed 25% of the commitment amount as of the last day of any fiscal quarter; (v) a non-committed incremental $150.0 million facility available for borrowing, plus additional amounts greater than $150.0 million, subject in the case of such additional amount subject to meeting a required secured leverage ratio and (vi) the Company's ability to make restricted payments, including the payment of dividends or share repurchases, up to an aggregate of $25.0 million over the term of the loan (less certain investment and other debt amounts specified under the Senior Credit Facility Agreement), plus the remaining portion of the cash flow that is not used to amortize debt pursuant to the excess cash flow provision described above. Notwithstanding the restricted payments allowance under the Senior Credit Facility discussed above, following the amendment to the Senior Credit Facility Agreement on December 22, 2014, the Company is also permitted to make restricted payments of $75.0 million (including purchases under its stock repurchase program), by increasing the Company's $25.0 million restricted payments allowance described above by $50.0 million, from and after December 22, 2014 through the earlier of (x) the day that is 100 days after December 31, 2014, and (y) the date on which the portion of the Company's excess cash flow that could be utilized for restricted payments would be finally determined based on the Company's audited financial statements for the year ended December 31, 2014.
At December 31, 2014, the outstanding principal balance under the term loan was $442.8 million, and no principal balance was outstanding under the revolving line of credit.
Senior Secured Notes. On August 13, 2010, DRC completed the issuance of the $425.0 million Senior Secured Notes. The Senior Secured Notes carried an interest rate of 12.0% and were issued with an original issue discount of 2.5%, or $10.6 million. Interest payments were due in arrears on February 15 and August 15 of each year, commencing February 15, 2011. The Senior Secured Notes were scheduled to mature in August 2018 and were subject to redemption by DRC at any time pursuant to the terms of the Senior Secured Notes.
On August 23, 2013, DRC completed the Tender Offer as required by the Notes Indenture in the event of an IPO. Holders that validly tendered their Senior Secured Notes received $1,120 per $1,000 principal amount of Senior Secured Notes, plus accrued and unpaid interest to (but excluding) the date of purchase. In connection with the issuance of the Company's Senior Secured Notes, Mr. Cloobeck and Cloobeck Companies, LLC, a limited liability company of which Mr. Cloobeck is a beneficial owner and controlling party, entered into a guaranty in favor of one of the Company’s subsidiaries for the benefit of Wells Fargo Bank, National Association, the trustee for the holders of the Senior Secured Notes.
On June 9, 2014, DRC redeemed all of the remaining outstanding principal amount under the Senior Secured Notes at a redemption price equal to 108.077% of the face value of the Senior Secured Notes being redeemed (or $1,080.77 per $1,000 in principal amount of the Senior Secured Notes). The total redemption amount paid was $418.9 million, which included $374.4 million in principal amount of outstanding Senior Secured Notes, $30.2 million representing the applicable redemption premium and $14.2 million of accrued and unpaid interest up to (but excluding) June 9, 2014. The redemption of the Senior Secured Notes on June 9, 2014 was paid using a portion of the proceeds from the term loan portion of the Senior Credit Facility.
Conduit Facility. On November 3, 2008, the Company entered into agreements for its Conduit Facility, pursuant to which it issued secured VOI receivable-backed variable funding notes designated Diamond Resorts Issuer 2008 LLC Variable Funding Notes (the "Conduit Facility").
On October 14, 2011, the Company amended and restated the Conduit Facility agreement that was originally entered into on November 3, 2008 to extend the maturity date of the facility to April 12, 2013. That amended and restated Conduit Facility agreement provided for a $75.0 million, 18-month facility that was annually renewable for 364-day periods at the election of the lenders. The advance rates on loans receivable in the portfolio were limited to 75% of the face value of the eligible loans.
On April 11, 2013, the Company entered into an amended and restated Conduit Facility agreement that extended the maturity date of the facility to April 10, 2015. That amended and restated Conduit Facility provided for a 24-month facility that was annually renewable for 364-day periods at the election of the lenders, bore interest at either LIBOR or the commercial paper rate (each having a floor of 0.50%) plus 3.25%, and had a non-use fee of 0.75%. The overall advance rate on loans receivable in

F-34

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


the portfolio was limited to 85% of the aggregate face value of the eligible loans. The maximum borrowing capacity was $125.0 million on April 11, 2013 and was subsequently increased to $175.0 million on September 26, 2014, when the Company entered into an amendment to the amended and restated Conduit Facility agreement. There were no borrowings under the Conduit Facility as of December 31, 2014.
On February 5, 2015, the Company entered into an amended and restated Conduit Facility agreement that extended the maturity date of the facility to April 10, 2017. That amended and restated Conduit Facility provides for a $200.0 million facility that is, upon maturity, renewable for 364-day periods at the election of the lenders, bears interest at either LIBOR or the commercial paper rate (having a floor of 0.50%) plus 2.75%, and has a non-use fee of 0.75%. The overall advance rate on loans receivable in the portfolio is limited to 88% of the aggregate face value of eligible loans.
Securitization Notes. On April 27, 2011, the Company issued the DROT 2011 Notes with a face value of $64.5 million ("DROT 2011 Notes"). The DROT 2011 Notes mature on March 20, 2023 and carry an interest rate of 4.0%. The net proceeds were used to pay off in full the $36.4 million then-outstanding principal balance under the Conduit Facility, to pay down approximately $7.0 million of the Quorum Facility (see definition below), to pay requisite accrued interest and fees associated with both facilities, and to pay certain expenses incurred in connection with the issuance of the DROT 2011 Notes, including the funding of a reserve account required thereby.
On January 23, 2013, the Company issued the DROT 2013-1 Notes with a face value of $93.6 million (the "DROT 2013-1 Notes"). The DROT 2013-1 Notes mature on January 20, 2025 and carry a weighted average interest rate of 2.0%. The net proceeds were used to pay off the $71.3 million then-outstanding principal balance under the Conduit Facility and to pay expenses incurred in connection with the issuance of the DROT 2013-1 Notes, including the funding of a reserve account required thereby.
On September 20, 2013, the Company issued the Diamond Resorts Tempus Owner Trust 2013 Notes with a face value of $31.0 million (the "Tempus 2013 Notes"). The Tempus 2013 Notes bear interest at a rate of 6.0% per annum and mature on December 20, 2023. The proceeds from the Tempus 2013 Notes were used to pay off in full the then-outstanding principal balances and accrued interest and fees under the Tempus Receivables Loan and Notes Payable—RFA fees (defined below).
On October 21, 2013, the Company redeemed all of the DROT 2009 Notes at aggregate redemption prices of $24.4 million and $1.8 million, respectively, using the proceeds from borrowings under the Conduit Facility.
On November 20, 2013, the Company issued the DROT 2013-2 Notes with a face value of $225.0 million (the "DROT 2013-2 Notes") that included a $44.7 million prefunding account. The DROT 2013-2 Notes were comprised of $213.2 million of AA rated vacation ownership loan-backed notes and $11.8 million of A+ rated vacation ownership loan-backed notes. The initial proceeds were used to pay off the $152.8 million then-outstanding principal balance, accrued interest and fees associated with the Conduit Facility, terminate the two interest rate swap agreements then in effect, pay certain expenses incurred in connection with the issuance of the DROT 2013-2 Notes, and fund related reserve accounts (including the prefunding account) with any remaining proceeds transferred to the Company for general corporate use. As of December 31, 2013, cash in escrow and restricted cash included $23.3 million related to the prefunding account, all of which was released to the Company's unrestricted cash account in January 2014.
On November 20, 2014, the Company issued the DROT 2014-1 Notes with a face value of $260.0 million (defined below) that included a $51.8 million prefunding account. The DROT 2014-1 Notes were comprised of $235.6 million of A+/AA- rated vacation ownership loan-backed notes and $24.4 million of A-/A+ rated vacation ownership loan-backed notes (collectively, the "DROT 2014-1 Notes"). The initial proceeds were used to pay off the $141.3 million then-outstanding principal balance plus accrued interest and fees associated with the Conduit Facility, pay certain expenses incurred in connection with the issuance of the DROT 2014-1 Notes and fund related reserve accounts (including the prefunding account) with the remaining proceeds transferred to us for general corporate use. As of December 31, 2014, cash in escrow and restricted cash includes $4.4 million related to the prefunding account, all of which was released to the Company's unrestricted cash account in January 2015.
Quorum Facility. The Company's subsidiary, DRI Quorum 2010, LLC, entered into a Loan Sale and Servicing Agreement (the "LSSA"), dated as of April 30, 2010 (as amended and restated, the “Quorum Facility”) with Quorum Federal Credit Union ("Quorum") as purchaser. The LSSA and related documents originally provided for an aggregate minimum $40.0 million loan sale facility and joint marketing venture whereby DRI Quorum may sell eligible consumer loans and in-transit loans to Quorum on a nonrecourse, permanent basis, provided that the underlying consumer obligor is a Quorum credit union member. The joint marketing venture was subject to a minimum term of two years, and the LSSA provides for a purchase period of two years. The purchase price payment and the program purchase fee are each determined at the time that the loan is sold to Quorum. To the extent excess funds remain after payment of the sold loans at Quorum’s purchase price, such excess funds are required to be remitted to the Company as a deferred purchase price payment. The LSSA was amended on April 27, 2012 to increase the aggregate minimum committed amount of the Quorum Facility to $60.0 million and further amended and restated effective as of

F-35

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


December 31, 2012 to increase the aggregate minimum committed amount of the Quorum Facility to $80.0 million and to extend the term of the agreement to December 31, 2015; provided that Quorum may further extend the term for additional one-year periods by written notice.
ILXA Receivables Loan and Inventory Loan. On August 31, 2010, the Company completed the ILX Acquisition through its wholly-owned subsidiary, ILXA. In connection with the ILX Acquisition, ILXA entered into an Inventory Loan and Security Agreement ("ILXA Inventory Loan") and a Receivables Loan and Security Agreement ("ILXA Receivables Loan") with Textron Financial Corporation. The ILXA Inventory Loan was a non-revolving credit facility in the maximum principal amount of $23.0 million at an interest rate of 7.5%. The ILXA Receivables Loan was a receivables facility with an initial principal amount of $11.9 million at an interest rate of 10.0% and was collateralized by mortgages and contracts receivable of ILXA. Both loans were scheduled to mature on August 31, 2015. On May 9, 2014, the Company repaid all outstanding indebtedness under the ILXA Inventory Loan in the amount of $8.4 million, along with $0.2 million in accrued interest and $1.5 million in exit fees and other fees, using a portion of the proceeds from the term loan portion of the Senior Credit Facility. On May 9, 2014, the Company repaid all outstanding indebtedness under the ILXA Receivables Loan in the amount of $4.5 million, along with a de minimis amount in accrued interest and other fees, using general corporate funds.
Tempus Acquisition Loan and Tempus Resorts Acquisition Financing. On July 1, 2011, the Company completed the Tempus Resorts Acquisition through Mystic Dunes, LLC, a wholly-owned subsidiary of Tempus Acquisition, LLC. In order to fund the Tempus Resorts Acquisition, Tempus Acquisition, LLC entered into a Loan and Security Agreement with Guggenheim Corporate Funding, LLC, as the administrative agent for the lenders, which included affiliates of, or funds or accounts managed or advised by, Guggenheim Partners Investment Management, LLC, which is an affiliate of the Guggenheim Investor, and Silver Rock Financial LLC, another investor of the Company (the “Tempus Acquisition Loan”). The Tempus Acquisition Loan was collateralized by all assets of Tempus Acquisition, LLC. The Tempus Acquisition Loan was initially in an aggregate principal amount of $41.1 million (which included a $5.5 million revolving loan) but was subsequently amended during the year ended December 31, 2012 to allow for additional borrowings. The Tempus Acquisition Loan bore interest at a rate of 18.0% (of which an amount equal to not less than 10.0% per annum was paid in cash on a quarterly basis and the remaining accrued amount was to be paid, at the Company's election, in cash or in kind by adding the applicable accrued amount to principal), and was scheduled to mature on June 30, 2015. In addition, Tempus Acquisition, LLC paid a 2.0% closing fee based on the initial Tempus Acquisition Loan balance as of July 1, 2011 and was also required to make an exit fee payment for up to 10.0% of the initial Tempus Acquisition Loan balance upon the final payment-in-full of the outstanding balance under the loan.
On July 1, 2011, an aggregate of $7.5 million of the Tempus Acquisition Loan was used by Tempus Acquisition, LLC to purchase a 10.0% participating interest in the Tempus Receivables Loan (defined below), and the remaining proceeds were loaned to Mystic Dunes, LLC pursuant to a Loan and Security Agreement having payment terms identical to the Tempus Acquisition Loan (the "Mystic Dunes Loan"). The Mystic Dunes Loan was collateralized by all assets of Mystic Dunes, LLC.
On July 24, 2013, the Company repaid all outstanding indebtedness under the Tempus Acquisition Loan in the amount of $46.7 million, along with $0.6 million in accrued interest and $2.7 million in exit fees and other fees, using the proceeds from the IPO. In addition, the Mystic Dunes Loan was paid off in full.
On July 1, 2011, Mystic Dunes Receivables, LLC, a subsidiary of Mystic Dunes, LLC, entered into a Loan and Security Agreement (the "Tempus Receivables Loan") with Resort Finance America, LLC ("RFA"). The Tempus Receivables Loan was a receivables credit facility in the amount of $74.5 million, collateralized by mortgages and contracts receivable acquired in the Tempus Resorts Acquisition. During the years ended December 31, 2013 and 2012, Mystic Dunes, LLC made additional principal payments of $0.3 million and $0.1 million, respectively, pursuant to the loan agreement. The Tempus Receivables Loan bore interest at a rate that was the higher of (i) one-month LIBOR plus 7.0% or (ii) 10%, adjusted monthly, and was scheduled to mature on July 1, 2015. Furthermore, the Company was obligated to pay RFA an initial defaulted timeshare loans release fee over 36 months from August 2011 through July 2014 ("Notes Payable—RFA fees"). The fee was recorded at fair value as of July 1, 2011 using a discount rate of 10.0%.
On September 20, 2013, the Tempus Receivables Loan and Notes Payable—RFA fees were paid off in full using the proceeds from the Tempus 2013 Notes.
On July 1, 2011, another subsidiary of Mystic Dunes, LLC entered into an Amended and Restated Inventory Loan and Security Agreement with Textron Financial Corporation (the “Tempus Inventory Loan”) in the maximum amount of $4.3 million, collateralized by certain unsold VOIs acquired in the Tempus Resorts Acquisition. The Tempus Inventory Loan bears interest at a rate equal to the three-month LIBOR (with a floor of 2.0%) plus 5.5% and matures on June 30, 2016, subject to extension to June 30, 2018.

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


On May 9, 2014, the Company repaid all outstanding indebtedness under the Tempus Inventory Loan in the amount of $2.0 million, along with a de minimis amount in accrued interest and other fees, using a portion of the proceeds from the term loan portion of the Senior Credit Facility.
PMR Acquisition Loan and Inventory Loan. On May 21, 2012, DPM Acquisition, LLC and subsidiaries (collectively, "DPMA") completed the PMR Acquisition whereby it acquired assets pursuant to an Asset Purchase Agreement, among DPMA and Pacific Monarch Resorts, Inc., Vacation Interval Realty, Inc., Vacation Marketing Group, Inc., MGV Cabo, LLC, Desarrollo Cabo Azul, S. de R.L. de C.V., and Operadora MGVM S. de R.L. de C.V. Pursuant to the Asset Purchase Agreement, DPMA acquired four resort management agreements, unsold VOIs and the rights to recover and resell such interests, a portion of the seller's consumer loans portfolio and certain real property and other assets, for approximately $51.6 million in cash, plus the assumption of specified liabilities related to the acquired assets.
In order to fund the PMR Acquisition, on May 21, 2012, DPMA entered into a Loan and Security Agreement with Guggenheim Corporate Funding, LLC, as the administrative agent for the lenders, which included affiliates of, or funds or accounts managed or advised by, Guggenheim Partners Investment Management, LLC, which is an affiliate of the Guggenheim Investor; Wellington Management Company, LLP, including some of the investors in the Company; and Silver Rock Financial LLC, including one of the investors of the Company (the “PMR Acquisition Loan”). The PMR Acquisition Loan was collateralized by substantially all of the assets of DPMA. The PMR Acquisition Loan was initially in an aggregate principal amount of $71.3 million (consisting of a $61.3 million term loan and a $10.0 million revolving loan). The PMR Acquisition Loan bore interest at a rate of 18.0% (of which an amount equal to not less than 10.0% per annum was paid in cash on a quarterly basis and the remaining accrued amount was to be paid, at the Company's election, in cash or in kind by adding the applicable accrued amount to principal), and was scheduled to mature on May 21, 2016.
On July 24, 2013, the Company repaid all outstanding indebtedness under the PMR Acquisition Loan in the amount of $58.3 million, along with $0.8 million in accrued interest and $3.1 million in exit fees and other fees, using the proceeds from the IPO.
On May 21, 2012, DPMA also entered into an Inventory Loan and Security Agreement (the "DPM Inventory Loan") with RFA PMR LoanCo, LLC. The DPM Inventory Loan provided debt financing for a portion of the purchase price of the defaulted receivables to be purchased by DPMA pursuant to a collateral recovery and repurchase agreement entered into between DPMA and an affiliate of RFA PMR LoanCo, LLC in connection with the PMR Acquisition. The interest rate was a variable rate equal to the sum of LIBOR plus 6.0% per annum; provided that LIBOR is never less than 2.0% or greater than 4.0% per annum.
On May 9, 2014, the Company repaid all outstanding indebtedness under the DPM Inventory Loan in the principal amount
of $7.3 million, along with $0.1 million in accrued interest and other fees, using a portion of the proceeds from the term loan
portion of the Senior Credit Facility. There was no principal balance outstanding under the DPM Inventory Loan as of
September 30, 2014; however, the Company has the option of borrowing additional amounts under the DPM Inventory Loan.
2013 Revolving Credit Facility. On September 11, 2013, the Company entered into the $25.0 million revolving credit facility with Credit Suisse AG, acting as the administrative agent for a group of lenders (the “2013 Revolving Credit Facility”). The 2013 Revolving Credit Facility provided that, subject to customary borrowing conditions, the Company could, from time to time prior to the fourth anniversary of the effective date of the 2013 Revolving Credit Facility, borrow, repay and re-borrow loans in an aggregate amount outstanding at any time not to exceed $25.0 million. Borrowings under the 2013 Revolving Credit Facility bore interest, at the Company's option, at a variable rate equal to the sum of LIBOR plus 4.0% per annum or an adjusted base rate plus 3% per annum. The 2013 Revolving Credit Facility was subject to negative covenants generally consistent with the negative covenants applicable to the Senior Secured Notes. The repayment of borrowings and certain other obligations under the 2013 Revolving Credit Facility were secured on a pari passu basis by the collateral that secures the Senior Secured Notes. On May 9, 2014, the Company terminated the 2013 Revolving Credit Facility in conjunction with its entry into the Senior Credit Facility, which includes a $25.0 million revolving line of credit. There was no principal balance outstanding under the 2013 Revolving Credit Facility immediately prior to its termination.
Island One Borrowings. In connection with the Island One Acquisition completed on July 24, 2013, the Company assumed the loan sale agreement entered into by a subsidiary of Island One, Inc. on January 31, 2012 with Quorum that provides for an aggregate minimum $15.0 million loan sale facility (the "Island One Quorum Funding Facility"). Under the Island One Quorum Funding Facility, eligible consumer loans and in-transit loans are sold to Quorum on a non-recourse, permanent basis, provided that the underlying consumer obligor is, or becomes, a Quorum credit union member. The Island One Quorum Funding Facility provides for a purchase period of three years at a variable program fee of the published Wall Street Journal prime rate plus 6.0%, with a floor of 8.0%. The loan purchase commitment is conditional upon certain portfolio delinquency and default performance measurements. As of December 31, 2014, the weighted average purchase price payment of the Quorum Facility and the Island

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


One Quorum Funding Facility was 85.9% of the obligor loan amount, and the weighted average program purchase fee was 5.5% of the obligor loan amount.
In addition, in the Island One Acquisition, the Company assumed a mortgage-backed loan (the "Island One Receivables Loan") that bore interest at the published Wall Street Journal prime rate plus 5.5%, with a floor of 7.0%. The Island One Receivables Loan was scheduled to mature on May 27, 2016 and was collateralized by certain consumer loan portfolios. The advance rates on loans receivable in the portfolio were limited to 70.0% to 90.0% of the face value of the eligible loans depending upon the credit quality of the underlying mortgages. The Island One Receivables Loan was subject to certain financial covenants, including a minimum tangible net worth and a maximum debt to tangible net worth ratio. On October 28, 2013, the Company paid off in full the then-outstanding principal balance under the Island One Receivables Loan in an amount equal to $4.1 million using the Company's general corporate funds.
Furthermore, in the Island One Acquisition, the Company assumed a conduit facility that was scheduled to mature on September 30, 2016 (the "Island One Conduit Facility") until it was paid off in full on February 11, 2014, using payments
remitted by the Company's customers. The Island One Conduit Facility bore interest at a rate of 7.4% per annum and was secured by certain consumer loan portfolios and guaranteed by Island One, Inc. The Company was required to make mandatory monthly principal payments based upon the aggregate remaining outstanding principal balance of the eligible underlying collateral.
In the Island One Acquisition, the Company also assumed a note payable in the amount of $0.7 million secured by certain real property in Orlando, Florida (the "Island One Note Payable"). The loan bore interest at 5.0% per annum and required monthly principal and interest payments, until it was repaid in full on December 31, 2013, using the Company's general
corporate funds.
Notes Payable. The Company finances premiums on certain insurance policies under three unsecured notes. Two of the unsecured notes matured in January 2015 and each carried an interest rate of 3.1% per annum. The third unsecured note is scheduled to mature in October 2015 and carries an interest rate of 2.8% per annum. In addition, the Company purchased certain software licenses during the three months ended June 30, 2014, with annual interest-free payments due for the next three years, and this obligation was recorded at fair value using a discount rate of 5.0%.

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


The following table presents selected information on the Company’s borrowings as of the dates presented below (dollars in thousands):
 
 
December 31, 2014
 
December 31, 2013
 
 
Principal
Balance
 
Weighted
Average
Interest
Rate
 
Maturity
 
Gross Amount of Mortgages and Contracts as Collateral and other Collateral
 
Borrowing / Funding Availability
 
Principal
Balance
Senior Credit Facility
 
$
442,775

 
5.5%
 
5/9/2021
 
$

 
$
25,000

 
$

Original Issue discount related to Senior Credit Facilities
 
(2,055
)
 
 
 
 
 
 
 
 
 
 
Senior Secured Notes
 

 
 
 
 
 

 

 
374,440

Original issue discount related to Senior Secured Notes
 

 

 

 

 

 
(6,548
)
Notes payable-insurance policies (2)
 
4,286

 
2.9%
 
Various
 

 

 
3,130

Notes payable-other (2)
 
321

 
5.0%
 
Various
 

 

 
172

Total Corporate Indebtedness
 
445,327

 
 
 
 
 

 
25,000

 
371,194

 
 
 
 
 
 
 
 
 
 
 
 
 
ILXA Inventory Loan (1)(2)(3)
 

 
 
 
 
 

 

 
11,268

DPM Inventory Loan (1)(2)(3)
 

 
 
 
 
 

 

 
6,261

Tempus Inventory Loan (1)(2)(3)
 

 
 
 
 
 

 

 
2,308

Notes payable-other (1)(2)(3)
 
5

 
—%
 
11/18/2015
 

 

 
11

Total Non-Recourse Indebtedness other than Securitization Notes and Funding Facilities
 
5

 
 
 
 
 

 

 
19,848

 
 
 
 
 
 
 
 
 
 
 
 
 
Diamond Resorts Owner Trust Series 2014-1 (1)
 
247,992

 
2.6%
 
5/20/2027
 
258,833

(5)

 

Diamond Resorts Owners Trust 2013-2 (1)
 
131,952

 
2.3%
 
5/20/2026
 
143,794

 

 
218,235

Quorum Facility (1)
 
52,315

 
5.5%
 
Various
 
61,536

 
30,779

(4)
51,660

Diamond Resorts Owner Trust 2013-1 (1)
 
42,838

 
2.0%
 
1/20/2025
 
47,598

 

 
63,059

Diamond Resorts Tempus Owner Trust 2013 (1)
 
17,143

 
6.0%
 
12/20/2023
 
22,613

 

 
28,950

Diamond Resorts Owner Trust 2011 (1)
 
17,124

 
4.0%
 
3/20/2023
 
18,026

 

 
24,792

Original issue discount related to Diamond Resorts Owner Trust Series 2011
 
(156
)
 
 
 
 
 

 

 
(226
)
ILXA Receivables Loan (1)(3)
 

 
 
 
 
 

 

 
4,766

Island One Conduit Facility (1)
 

 
 
 
 
 

 

 
31

Conduit Facility (1)
 

 
3.8%
 
4/10/2015
 

 
175,000

(4)

Total Securitization Notes and Funding Facilities
 
509,208

 
 
 
 
 
552,400

 
205,779

 
391,267

Total
 
$
954,540

 

 

 
$
552,400

 
$
230,779

 
$
782,309

(1) Non-recourse indebtedness
 
 
 
 
 
 
 
 
 
 
 
 
(2) Other notes payable
 
 
 
 
 
 
 
 
 
 
 
 
(3) Borrowing through a special-purpose subsidiary where the lenders had recourse only against such subsidiary and its assets
(4) Borrowing / funding availability is calculated as the difference between the maximum commitment amount and the outstanding principal balance; however, the actual availability is dependent on the amount of eligible loans that serve as the collateral for such borrowings.
(5) Includes prefunding receivables of $54 million to be pledged.
Borrowing Restrictions and Limitations
All of the Company’s borrowing under the Senior Credit Facility, securitization notes and the Conduit Facility contain various restrictions and limitations that may affect the Company's business and affairs. These include, but are not limited to, restrictions and limitations relating to its ability to incur indebtedness and other obligations, to make investments and acquisitions and to pay dividends. The Company is also required to maintain certain financial ratios and comply with other financial and performance covenants. The failure of the Company to comply with any of these provisions, or to pay its obligations, could result in foreclosure by the lenders of their security interests in the Company’s assets, and could otherwise have a material adverse effect on the Company. The Company was in compliance with all of the financial covenants as of December 31, 2014.

F-39

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


The anticipated maturities of the Company’s borrowings under the Senior Credit Facility, securitization notes, Funding Facilities and notes payable are as follows (in thousands) and not including the use of any proceeds from potential debt or equity transactions during 2015 to pay down borrowings:
Due in the year ending December 31:
2015
$
225,405

2016
110,379

2017
68,594

2018
41,897

2019
22,948

2020 and thereafter
487,528

Total contractual obligations
956,751

Unamortized original issue discounts, net
(2,211
)
Total borrowings as of December 31, 2014
$
954,540

Liquidity
Historically, the Company has depended on the availability of credit to finance the consumer loans that it provides to its customers for the purchase of their VOIs. Typically, these loans require a minimum cash down payment of 10% of the purchase price at the time of sale. However, selling, marketing and administrative expenses attributable to VOI sales are primarily cash expenses and often exceed the buyer's minimum down payment requirement. Accordingly, the availability of financing facilities for the sale or pledge of these receivables to generate liquidity is a critical factor in the Company's ability to meet its short-term and long-term cash needs. The Company has historically relied upon its ability to sell receivables in the securitization market in order to generate liquidity and create capacity on its Funding Facilities.

Note 17 — Income Taxes
The components of the provision (benefit) for income taxes are summarized as follows as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
 
2012
Current:
 
 
 
 
 
 
     Federal
 
$

 
$

 
$
(1,090
)
     State
 
393

 
138

 
206

     Foreign
 
1,560

 
2,375

 
(416
)
Total current provision (benefit) for income taxes
 
1,953

 
2,513

 
(1,300
)
Deferred:
 
 
 
 
 
 
     Federal
 
18,227

 
8,964

 
7,546

     State
 
4,365

 
2,859

 
(2,761
)
     Foreign
 
2,839

 
(5,518
)
 
(5,049
)
Total deferred provision (benefit) for income taxes before change in valuation allowance
 
25,431

 
6,305

 
(264
)
     Decrease in valuation allowance
 
(1,007
)
 
(3,041
)
 
(12,746
)
Total deferred provision (benefit) for income taxes
 
24,424

 
3,264

 
(13,010
)
Unrecognized tax benefit
 
23,857

 

 

Provision (benefit) for income taxes
 
$
50,234

 
$
5,777

 
$
(14,310
)
Income (loss) before income taxes is comprised of the following as of December 31 of each of the following years (in thousands):

F-40

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
2014
 
2013
 
2012
Domestic
 
$
121,039

 
$
4,599

 
$
9,993

Foreign
 
(11,348
)
 
(1,347
)
 
(10,660
)
Income (loss) before income taxes
 
$
109,691

 
$
3,252

 
$
(667
)
The reconciliation between the statutory provision for income taxes and the actual provision (benefit) for income taxes is shown as follows for the years ended December 31 for each of the following years (in thousands):
 
 
2014
 
2013
 
2012
Income tax expense (benefit) at U.S. federal statutory rate of 35%
 
$
38,393

 
$
1,138

 
$
(233
)
State tax expense, net of federal effect
 
3,083

 
1,315

 
(9
)
Tax impact of contributed entities
 

 
7,877

 

Stock-based compensation issued to non U.S. recipients
 
219

 
435

 

Income of pass-through entities not taxed at corporate entity level
 
(111
)
 
1,142

 
3,298

Tax impact of non-U.S. disregarded entities
 
(1,119
)
 
(286
)
 
(282
)
Rate differences between U.S. and foreign tax jurisdictions
 
1,649

 
2,046

 
1,388

Foreign currency and rate change adjustment
 

 

 
186

Deferred balance adjustments
 
5,381

 
(390
)
 
(3,434
)
Permanent differences
 
3,746

 
(3,441
)
 
5,584

Alternative minimum tax (refund)
 

 

 
(1,090
)
Tax effect of gain on bargain purchase from business combinations
 

 
(1,018
)
 
(6,972
)
Decrease in valuation allowance
 
(1,007
)
 
(3,041
)
 
(12,746
)
Provision (benefit) for income taxes
 
$
50,234

 
$
5,777

 
$
(14,310
)
 
 
 
 
 
 
 
During 2014, the Company wrote off certain foreign net operating losses that had full valuation allowances. This resulted in a reduction of both net operating loss deferred tax assets and the corresponding valuation allowance. There was no net impact on the effective tax rate or provision for income taxes as a result of this write-off.
The company's deferred tax assets and liabilities are as follows as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Allowance for losses
 
$
54,247

 
$
40,979

Deferred profit
 
22,349

 
19,116

Net Operating Loss carryover
 
124,674

 
170,568

Accrued expenses and prepaid assets
 
22,740

 
16,620

Minimum tax credit
 
25,733

 
1,876

Other
 
18,177

 
18,279

Total gross deferred tax assets
 
267,920

 
267,438

Valuation allowance
 
(60,044
)
 
(80,555
)
Total net deferred tax assets
 
207,876

 
186,883

Installment sales
 
193,106

 
143,225

Intangible assets
 
14,072

 
17,671

Unsold Vacation Interests adjustments
 
47,525

 
48,391

Total deferred tax liability
 
254,703

 
209,287

Net deferred tax liability
 
$
(46,827
)
 
$
(22,404
)
ASC 740, “Income Taxes” ("ASC 740") requires that the tax benefit of net operating losses, temporary differences and credit carry forwards be recorded as an asset to the extent that management assesses that realization is “more likely than not.” Realization of the future tax benefits is dependent on the Company's ability to generate sufficient taxable income within the

F-41

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


carry forward period, including the reversal of existing taxable temporary differences. The Company maintains a valuation allowance against its deferred tax assets in foreign jurisdictions, including its branch operations in St. Maarten. Because of the Company's history of operating losses in those locations, management believes that realization of the deferred tax assets arising from the above-mentioned future tax benefits is currently not more likely than not and, accordingly, has provided a valuation allowance.
As of December 31, 2014, the Company had available approximately $274.3 million of unused federal net operating loss (“NOLs”) carry forwards, $270.4 million of unused state NOLs, and $102.0 million of foreign NOLs, with expiration dates from 2026 through 2033 (except for certain foreign NOLs that do not expire) that may be applied against future taxable income subject to certain limitations.
As a result of the IPO and the resulting change in ownership, the Company's ability to use its federal NOLs will be limited under Internal Revenue Code Section 382. State NOLs are subject to similar limitations in many cases.
No deferred tax liabilities have been provided for U.S. taxes on the undistributed earnings (if any) of foreign subsidiaries as of December 31, 2014, 2013 and 2012. Those earnings have been and expect to be reinvested in the foreign subsidiaries. The amount of unrecognized deferred tax liability has not been determined as it is impracticable at this time to determine the amount.
ASC 740 clarifies the accounting for uncertainty in income taxes recognized in the Company's financial statements. ASC 740 prescribes a recognition threshold and measurement attribute for the financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The evaluation of a tax position in accordance with ASC 740 is a two-step process. The first step is recognition: the Company determines whether it is “more-likely-than-not” that a tax position will be sustained upon examination, including resolution of any related appeals or litigation processes, based on the technical merits of the position. In evaluating whether a tax position has met the “more-likely-than-not” recognition threshold, the Company presumes that the position will be examined by the appropriate taxing authority that would have full knowledge of all relevant information. The second step is measurement: a tax position that meets the “more-likely-than-not” recognition threshold is measured to determine the amount of benefit to recognize in the financial statements. The tax position is measured at the largest amount of benefit that is greater than 50 percent likely to be realized upon ultimate settlement. The adoption of ASC 740 did not result in a material impact on the Company's financial condition or results of operations.
The following table summarizes the activity related to the Company's unrecognized tax benefits (in thousands):
 
 
Amount
Balance as of December 31, 2012
 
$

     Increase related to tax positions taken during a prior period
 

     Increases related to tax positions taken during the current period
 

     Decreases as a result of a lapse of the applicable statute of limitations
 

     Decreases relating to settlements with taxing authorities
 

Balance as of December 31, 2013
 

     Increase related to tax positions taken during a prior period
 

     Increases related to tax positions taken during the current period
 
23,857

     Decreases as a result of a lapse of the applicable statute of limitations
 

     Decreases relating to settlements with taxing authorities
 

Balance as of December 31, 2014
 
$
23,857

The gross amount of the unrecognized tax benefit as of December 31, 2014 that, if recognized, would affect the Company's effective tax rate was zero.
The Company's continuing practice is to recognize potential interest and/or penalties related to income tax matters in income tax provision. The Company's unrecognized tax benefit is attributable entirely to 2014. As a result, the Company has accrued no amount for the payment of interest and penalties in the accompanying balance sheet and statement of operations. The Company recorded an unrecognized tax benefit of $23.9 million in 2014. No unrecognized tax benefits were recorded in prior years because the Company had sufficient losses to offset any potential liability.
It is reasonably possible that the unrecognized tax benefit will increase during the next twelve months, and an estimate of the range is impracticable.

F-42

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


The Company operates in multiple tax jurisdictions, both within the U.S. and outside of the U.S. The Company is no longer subject to income tax examinations by tax authorities in its major tax jurisdictions as follows:
Tax Jurisdiction
 
Tax Years No Longer Subject to Examination
United States
 
2010 and prior
United Kingdom
 
2012 and prior
Spain
 
2009 and prior

Note 18 — Commitments and Contingencies
Lease Agreements
The Company conducts a significant portion of its operations from leased facilities, which include regional and global administrative facilities as well as off-premise booths and tour centers near active sales centers. The longest of these obligations extends into 2019. Many of these agreements have renewal options, subject to adjustments for inflation. In most cases, the Company expects that in the normal course of business, such leases will be renewed or replaced by other leases. Typically, these leases call for a minimum lease payment that increases over the life of the agreement by a fixed percentage or an amount based upon the change in a designated index. All of the facilities lease agreements are classified as operating leases.

In connection with the Company's lease of an aircraft from Banc of America Leasing & Capital, LLC, Mr. Cloobeck entered into a guaranty in favor of Banc of America Leasing & Capital, LLC. Pursuant to this guaranty, Mr. Cloobeck guarantees the Company's lease payments and any related indebtedness to Banc of America Leasing & Capital, LLC. In connection with this aircraft lease, and pursuant to this lease agreement, the Company paid Banc of America Leasing & Capital, LLC $1.2 million for the year ended December 31, 2014 and $1.2 million for each of the years ended December 31, 2013 and 2012. The Company did not compensate Mr. Cloobeck for providing these guaranties.
In addition, the Company leases office and other equipment under both long-term and short-term lease arrangements, which are generally classified as operating leases.
Rental expense recognized for all operating leases during the years ended December 31, 2014, 2013 and 2012 totaled $21.8 million, $21.1 million and $18.7 million, net of sublease rental revenue of $0.8 million, $0.8 million and $0.7 million, respectively.
As of December 31, 2014, future minimum lease payments on operating leases were as follows (in thousands):
Year ending December 31:
 
 
2015
 
$
11,062

2016
 
8,399

2017
 
8,144

2018
 
5,926

2019
 
1,629

2020 and thereafter
 
1,891

 
 
$
37,051

Minimum rental payments to be received in the future under non-cancellable sublease agreements totaled $0.1 million as of December 31, 2014.
Purchase Obligations
The Company has entered into various purchase obligations relating to sales center remodeling, property amenity improvement and corporate office expansion projects. The total remaining commitment was $0.6 million as of December 31, 2014.
Long-Term Incentive Plan
During the first quarter of 2014, the Company implemented a long-term incentive plan to retain certain key management personnel (none of whom were executive officers of the Company at the time of grant). All amounts due under this plan are payable in the first quarter of 2016 if certain Company objectives are met and the respective participants are actively employed

F-43

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


by the Company at such time. The Company granted a total of $3.5 million in long-term incentives under this plan, which is being expensed ratably over the two-year period ending December 31, 2015.
Hurricane Odile
In September 2014, Hurricane Odile, inflicted widespread damage on the Baja California peninsula, particularly in the state of Baja California Sur, in which the Cabo Azul Resort is located. The hurricane damaged the buildings as well as the facilities and amenities related to the Cabo Azul Resort, including unsold Vacation Interests and property and equipment owned by the Company. The Cabo Azul Resort is expected to remain closed for the next several months pending completion of necessary repairs. The sales center at the Cabo Azul Resort has been shut down since Hurricane Odile and owners at the Cabo Azul Resort are being accommodated with alternative vacation choices at other resorts as repairs are being completed; however, management believes the Company has sufficient property insurance and business interruption insurance coverage so that damage caused by Hurricane Odile and the subsequent business interruption will not have a material impact on the Company's financial condition or results of operations.

Note 19 — Fair Value Measurements
ASC 820, "Fair Value Measurements" ("ASC 820"), defines fair value, establishes a framework for measuring fair value in accordance with U.S. GAAP, and expands disclosures about fair value measurements. ASC 820 defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Financial assets and liabilities carried at fair value are classified and disclosed in one of the following three categories:
Level 1: Quoted prices for identical instruments in active markets.
Level 2: Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations whose inputs or significant value drivers are observable.
Level 3: Unobservable inputs used when little or no market data is available.
As of December 31, 2014, the Company had no assets or liabilities measured at fair value on a recurring basis.
As of December 31, 2013, the Company's only assets and liabilities measured at fair value on a recurring basis were its derivative instruments, which consisted of the 2010 Cap Agreement and the 2012 Cap Agreements. The 2010 Cap Agreement and the 2012 Cap Agreements had fair values of zero based on valuation reports provided by counterparties and were classified as Level 3, based on the fact that the credit risk data used for the valuation is not directly observable and cannot be corroborated by observable market data. The Company’s assessment of the significant inputs to the fair value measurement in its entirety requires judgment and considers factors specific to the asset or liability. See "Note 3—Concentrations of Risk" for further detail on these cap agreements.
As of December 31, 2014, mortgages and contracts receivable had a balance of $498.7 million, net of allowance. The allowance for loan and contract losses against the mortgages and contracts receivable is derived using a static pool analysis to develop historical default percentages based on FICO scores to apply to the mortgage and contract population. The Company evaluates other factors such as economic conditions, industry trends and past due aging reports in order to determine the adjustments needed to true up the allowance, which adjusts the carrying value of mortgages and contracts receivable to management's best estimate of collectability. As a result of such evaluation, the Company believes that the carrying value of the mortgages and contracts receivable approximated its fair value at December 31, 2014. These financial assets were classified as Level 3 as there is little market data available.
As of December 31, 2014, the borrowings under the Senior Credit Facility were classified as Level 2 and the Company believes the fair value of the Senior Credit Facility approximated its carrying value at such date due to the fact that it was recently issued and, therefore, measured using other significant observable inputs.
As of December 31, 2014, the Company’s DROT 2011 Notes, DROT 2013-1 Notes, DROT 2013-2 Notes and DROT 2014-1 Notes were classified as Level 2. The fair value of these borrowings was determined with the assistance of an investment banking firm, which the Company believes approximated similar instruments in active markets. The Company believes the fair value of the Tempus 2013 Notes approximated their carrying value due to the fact that the market for similar instruments remained stable since September 2013, the issuance date of the Tempus 2013 Notes.
As of December 31, 2014, the Quorum Facility and the Island One Quorum Funding Facility were classified as Level 2 based on an internal analysis performed by the Company utilizing the discounted cash flow model and the quoted prices for identical or similar instruments in markets that are not active.

F-44

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


As of December 31, 2014, the fair value of all other debt instruments was not calculated, based on the fact that they were either due within one year or were immaterial.
As of December 31, 2013, mortgages and contracts receivable had a balance of $405.5 million, net of allowance. The allowance for loan and contract losses against the mortgages and contracts receivable is derived using a static pool analysis to develop historical default percentages based on FICO scores to apply to the mortgage and contract population. The Company evaluates other factors such as economic conditions, industry trends and past due aging reports in order to determine the adjustments needed to true up the allowance, which adjusts the carrying value of mortgages and contracts receivable to management's best estimate of collectability. As a result of such evaluation, the Company believes that the carrying value of the mortgages and contracts receivable approximated its fair value at December 31, 2013. These financial assets are classified as Level 3 as there is little market data available.
The borrowings under the Senior Secured Notes were classified as Level 2 as of December 31, 2013 based on a quoted price of $110.5 on a restricted bond market, as they were not actively traded on the open market.
As of December 31, 2013, the Company’s DROT 2011 Notes, DROT 2013-1 Notes, the Tempus 2013 Notes, and DROT 2013-2 Notes were classified as Level 2. The fair value of the DROT 2011 Notes, DROT 2013-1 Notes and DROT 2013-2 Notes was determined with the assistance of an investment banking firm, which the Company believes approximated similar instruments in active markets. The Company believes the fair value of the Tempus 2013 Notes approximated their carrying value due to the fact that they were recently issued and, therefore, measured using other significant observable inputs including the current refinancing activities.
As of December 31, 2013, the Quorum Facility, the ILXA Receivables Loan, the ILXA Inventory Loan, the Tempus Inventory Loan, the DPM Inventory Loan, the Island One Quorum Funding Facility and the Island One Conduit Facility were classified as Level 2 based on an internal analysis performed by the Company utilizing the discounted cash flow model and the quoted prices for identical or similar instruments in markets that are not active.
As of December 31, 2013, the fair value of all other debt instruments was not calculated, based on the fact that they were either due within one year or were immaterial.
In accordance with ASC 820, the Company also applied the provisions of fair value measurement to various non-recurring measurements for the Company’s financial and non-financial assets and liabilities and recorded the impairment charges. The Company’s non-financial assets consist of property and equipment, which are recorded at cost, net of depreciation, unless impaired, and assets held for sale, which are recorded at the lower of cost or their estimated fair value less costs to sell.
The carrying values and estimated fair values of the Company's financial instruments as of December 31, 2014 were as follows (in thousands):
 
 
Carrying Value
 
Total Estimated Fair Value
 
Estimated Fair Value (Level 2)
 
Estimated Fair Value (Level 3)
Assets:
 
 
 
 
 
 
 
 
    Mortgages and contracts receivable, net
 
$
498,662

 
$
498,662

 
$

 
$
498,662

Total assets
 
$
498,662

 
$
498,662

 
$

 
$
498,662

Liabilities:
 
 
 
 
 
 
 
 
    Senior Credit Facility
 
$
440,720

 
$
440,720

 
$
440,720

 
$

    Securitization notes and Funding Facilities, net
 
509,208

 
512,706

 
512,706

 

    Notes payable
 
4,612

 
4,612

 
4,612

 

Total liabilities
 
$
954,540

 
$
958,038

 
$
958,038

 
$

 
 
 
 
 
 
 
 
 
The carrying values and estimated fair values of the Company's financial instruments as of December 31, 2013 were as follows (in thousands):

F-45

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
Carrying Value
 
Total Estimated Fair Value
 
Estimated Fair Value (Level 2)
 
Estimated Fair Value (Level 3)
Assets:
 
 
 
 
 
 
 
 
    Mortgages and contracts receivable, net
 
$
405,454

 
$
405,454

 
$

 
$
405,454

Total assets
 
$
405,454

 
$
405,454

 
$

 
$
405,454

Liabilities:
 
 
 
 
 
 
 
 
    Senior Secured Notes, net
 
$
367,892

 
$
413,756

 
$
413,756

 
$

    Securitization notes and Funding Facilities, net
 
391,267

 
392,317

 
392,317

 

    Notes payable
 
23,150

 
23,095

 
23,095

 

Total liabilities
 
$
782,309

 
$
829,168

 
$
829,168

 
$



F-46

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Note 20 — Equity Transactions
Tempus Warrant (June 2011)
In connection with the funding of the Tempus Acquisition Loan pursuant to the Loan and Security Agreement, dated as of June 30, 2011, among Tempus Acquisition, LLC, the lenders party thereto and Guggenheim Corporate Funding, LLC, which was entered into in connection with the Tempus Resorts Acquisition, DRP issued the Tempus Warrant to Guggenheim Corporate Funding, LLC, as administrative agent, for the benefit of the lenders, pursuant to a Warrant Agreement, between DRP and Guggenheim Corporate Funding, LLC. The Tempus Warrant was scheduled to vest and become exercisable, subject to the provisions of the Tempus Warrant described below, upon the sixty-first day (the “Tempus Warrant Exercise Date”) following, among other things, an initial underwritten public offering of the common stock of DRC or of any successor corporation of DRP ("DRP Successor"), a payment default by Tempus Acquisition, LLC (after expiration of applicable grace and care periods) under the Tempus Acquisition Loan, or a sale of DRP or DRC (in any such case, a "Tempus Warrant Triggering Event"). Following a Tempus Warrant Triggering Event, the Tempus Warrant would become exercisable on the Tempus Warrant Exercise Date as to an aggregate percentage of the fully-diluted outstanding common equity of DRP equal to the quotient of (i) the dollar amount by which the actual total repayments of principal on the Tempus Acquisition Loan from the date of the Tempus Warrant through the day immediately preceding the Tempus Warrant Exercise Date was less than a certain benchmark amount (the “Tempus Benchmark Amount”) as determined pursuant to the terms of the Tempus Warrant, divided by (ii) the fair market value of the common equity of DRP as determined pursuant to the terms of the Tempus Warrant. The purchase price for each common unit of DRP issuable upon exercise of the Tempus Warrant was $0.0001 per common unit. During the 60-day period following a Tempus Warrant Triggering Event, DRP or the DRP Successor, as applicable, had the option to purchase the Tempus Warrant from the holder for a cash payment equal to the Tempus Benchmark Amount, less any cash payments made on the Tempus Acquisition Loan from the date of the Tempus Warrant through the date of such Tempus Warrant Triggering Event. In connection with the Company's payoff of the Tempus Acquisition Loan in full on July 24, 2013, the Tempus Warrant was canceled for no consideration consistent with the terms of the Tempus Acquisition Loan and Security Agreement. See "Note 16—Borrowings" for further detail.
PMR Warrant (May 2012)
In connection with the funding of the PMR Acquisition Loan pursuant to the Loan and Security Agreement, dated as of May 21, 2012, among DPMA, the lenders party thereto and Guggenheim Corporate Funding, LLC, which was entered into in connection with the PMR Acquisition, DRP issued the PMR Warrant to Guggenheim Corporate Funding, LLC, as administrative agent, for the benefit of the lenders, pursuant to a Warrant Agreement, between DRP and Guggenheim Corporate Funding, LLC. The PMR Warrant was scheduled to vest and become exercisable, subject to the provisions of the PMR Warrant described below, upon the sixty-first day (the “PMR Warrant Exercise Date”) following, among other things, an initial underwritten public offering of the common stock of DRC or of any DRP Successor, a payment default by DPMA (after expiration of applicable grace and care periods) under the PMR Acquisition Loan, or a sale of DRP or DRC (a "PMR Warrant Triggering Event"). Following a PMR Warrant Triggering Event, the PMR Warrant would become exercisable on the PMR Warrant Exercise Date as to an aggregate percentage of the fully-diluted outstanding common equity of DRP equal to the quotient of (i) the dollar amount by which the actual total repayments of principal on the PMR Acquisition Loan from the date of the PMR Warrant through the day immediately preceding the PMR Warrant Exercise Date was less than a certain benchmark amount (the “PMR Benchmark Amount”) as determined pursuant to the terms of the PMR Warrant, divided by (ii) the fair market value of the common equity of DRP as determined pursuant to the terms of the PMR Warrant. The purchase price for each common unit of the Company issuable upon exercise of the PMR Warrant was $0.0001 per common unit. During the 60-day period following a PMR Warrant Triggering Event, DRP or the DRP Successor, as applicable, had the option to purchase the PMR Warrant from the holder for a cash payment equal to the PMR Benchmark Amount, less any cash payments made on the PMR Acquisition Loan from the date of the PMR Warrant through the date of such PMR Warrant Triggering Event. In connection with the Company's payoff of the PMR Acquisition Loan in full on July 24, 2013, the PMR Warrant was canceled for no consideration consistent with the terms of the PMR Acquisition Loan and Security Agreement. See "Note 16—Borrowings" for further detail.
Issuance of Class B Common Units and Stock-Based Compensation (October 2012)
On October 15, 2012, the Company established the Diamond Resorts Parent, LLC 2012 Equity Incentive Plan (the "2012 Plan"), which authorized awards of 112.2 restricted Class B common units ("BCUs") (or 389,905 shares of DRII common stock). Of the 112.2 authorized awards (or 389,905 shares of DRII common stock), 103.8 awards (or 360,465 shares of DRII common stock) were issued to participants in the 2012 Plan. The BCUs represented a fractional part of the interest in the

F-47

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


profits, losses and distributions, but not the capital, of the Company and were non-voting and subject to certain restrictive covenants.
On the same date in October 2012, to mitigate the dilutive effect of the July 2011 recapitalization transaction on Messrs. Cloobeck, Palmer and Kraff, the Company issued 66.3 BCUs (or 230,180 shares of DRII common stock) under the 2012 Plan to Messrs. Cloobeck, Palmer and Kraff for no cash consideration. These BCUs were 100.0% vested as of the issuance date. Also on that date, the Company granted BCUs pursuant to the 2012 Plan to Messrs. Bentley and Lanznar and two other participants in the 2012 Plan for no cash consideration, in connection with their provision of services to the Company. These BCUs were also 100.0% vested on the grant date; however, because these BCUs were tied to service to the Company, they were subject to forfeiture if the grantee’s employment with the Company was terminated for cause and subject to repurchase by the Company (at its option) if the grantee’s employment with the Company was terminated for any reason other than termination by the Company for cause. The BCUs were not entitled to any distributions nor did they have any fair value unless and until the cumulative amount distributed to holders of the Company common units other than BCUs was at least equal to a specified amount. See "IPO-Related Equity Transactions (July 2013)" below for more information on the exchange of the Company BCUs for shares of common stock of the Company.
The Company measured compensation expense related to the BCUs at fair value on the issuance date and recognized this expense in the consolidated statements of operations and comprehensive income (loss). For the year ended December 31, 2012, the Company recognized $3.3 million in such compensation expense based on a weighted-average grant-date fair value of $32,008 per unit (or $9.21 per share of DRII common stock).
IPO-Related Equity Transactions (July 2013)
Immediately prior to the consummation of the IPO, DRP was the sole stockholder of DRII. In connection with, and immediately prior to the completion of the IPO, each Class A and Class B member of DRP contributed all of its equity interests in DRP to DRII in return for shares of common stock of DRII. Following this contribution, DRII redeemed the shares of common stock held by DRP and DRP was merged with and into DRII.
On July 24, 2013, the Company completed the Island One Acquisition in exchange for 5,236,251 shares of common stock.
On September 27, 2013, the Company paid approximately $10.3 million to repurchase warrants to purchase shares of common stock of DRC and, substantially concurrently therewith, the Company borrowed approximately $15.0 million under the 2013 Revolving Credit Facility.
Share Repurchases
On October 28, 2014, the Company's Board of Directors authorized a share repurchase program allowing for the expenditure of up to $100 million for the repurchase of the Company's common stock. Under the share repurchase program, repurchases may be made from time to time in accordance with applicable securities laws in the open market and/or in privately negotiated transactions, including repurchases pursuant to trading plans under Rule 10b5-1 of the Exchange Act. Through December 31, 2014, the Company has spent $16.1 million to repurchase 642,900 shares of its common stock pursuant to the share repurchase program.

Note 21— Stock-Based Compensation
On July 8, 2013, the board of directors of the Company approved the 2013 Plan, which authorized the issuance of non-qualified and incentive stock options, stock appreciation rights, restricted stock, restricted stock units, deferred stock, performance units, other stock-based awards and annual cash incentive awards to: (i) officers and employees of the Company or any of the Company's subsidiaries (including leased employees and co-employees with a professional employer organization); (ii) non-employee directors of the Company or (iii) consultants or advisors to the Company or any of its subsidiaries (collectively, the “Eligible Persons”). Under the 2013 Plan, a total of 9,733,245 shares of common stock are authorized for issuance. As of December 31, 2014, 1,526,410 shares remained available for issuance under the 2013 Plan.
On July 18, 2013, the Company granted to the former holders of DRP BCUs non-qualified stock options, which were immediately vested, exercisable for an aggregate of 3,760,215 shares of common stock, at an option price of $14.00 per share, in part to maintain the incentive value intended when the Company originally issued those BCUs to these individuals and to provide an incentive for such individuals to continue providing service to the Company. See "Note 20Equity Transactions" for further detail on these BCUs. The grantees of these immediately vested options include Messrs. Cloobeck, Kraff, David F. Palmer (President and Chief Executive Officer of the Company), Bentley, Lanznar and two employees of the Company. Through December 31, 2014, Messrs. Cloobeck, Palmer, Bentley and Lanznar were not employed or compensated directly by

F-48

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


the Company, but were rather employed or independently contracted and compensated by HM&C. See "Note 6—Transactions with Related Parties" for further detail on the HM&C Agreement.
Effective January 1, 2015, in accordance with the Master Agreement, the Company acquired all of the outstanding membership interests in HM&C, which became a wholly-owned subsidiary of the Company. See "Note 31—Subsequent Events" for further detail on this transaction. All stock options issued to employees of HM&C were converted to employee grants on January 1, 2015 and, thereafter, will be accounted for as employee grants in accordance with ASC 718, as opposed to ASC 505.
On July 18, 2013, the Company also issued non-qualified stock options exercisable for an aggregate of 2,672,100 shares of common stock to certain Eligible Persons (including individuals who received the options discussed in the immediately preceding paragraph) in connection with the IPO at an option price of $14.00 per share with a service-only vesting condition. 25.0% of shares issuable upon the exercise of such options vested immediately on the grant date and the remaining 75.0% vest equally on each of the next three anniversary dates. All options issued on July 18, 2013 expire on July 18, 2023.
From July 19, 2013 to December 31, 2014, the Company issued additional non-qualified stock options exercisable for an aggregate of 1,736,000 shares of common stock, to Eligible Persons, each at an option price equal to the market price on the applicable grant date. 25.0% of shares issuable upon the exercise of such options vested immediately on the grant date and the remaining 75.0% vests equally on each of the next three grant date anniversary dates. All of these options expire ten years from the grant date.
The Company accounts for its stock-based compensation issued to its employees and non-employee directors (in their capacity as such) in accordance with ASC 718. For a stock-based award with service-only vesting conditions, the Company measures compensation expense at fair value on the grant date and recognizes this expense in the statement of operations and comprehensive income (loss) over the expected term during which the employees of the Company provide service in exchange for the award.
Through December 31, 2014 and prior to the Company's acquisition of HM&C in January 2015, the Company accounted for its stock-based compensation issued to employees of HM&C in accordance with ASC 505-50, "Equity-Based Payments to Non-Employees" ("ASC 505"). In addition, stock-based compensation issued to Mr. Lowell D. Kraff, the Vice Chairman of the Board of Directors of DRII, is also accounted for in accordance with ASC 505. Employees of HM&C through December 31, 2014 and Mr. Kraff are collectively referred to as the "Non-Employees" and the stock-based compensation issued to such employees of HM&C prior to December 31, 2014 and to Mr. Kraff are collectively referred to as the "Non-Employee Grants." The fair value of an equity instrument issued to Non-Employees is measured by using the stock price and other measurement assumptions as of the date at the earlier of: (i) a commitment for performance by the grantees has been reached or (ii) the performance by the grantees is complete. Accordingly, these grants are re-measured at each balance sheet date as additional services are performed.
The Company utilizes the Black-Scholes option-pricing model to estimate the fair value of the stock options granted to its employees and Non-Employees. At December 31, 2014, the expected volatility was calculated based on the historical volatility of the stock prices for a group of identified peer companies for the expected term of the stock options on the grant date (which is significantly greater than the volatility of the S&P 500® index as a whole during the same period) due to the lack of historical stock trading prices of the Company. The average expected option life represented the period of time the stock options were expected to be outstanding at the issuance date based on management’s estimate using the simplified method prescribed under SAB 14 for employee grants and contractual terms for non-employee grants. The risk-free interest rate was calculated based on U.S. Treasury zero-coupon yield with a remaining term that approximated the expected option life assumed at the date of issuance. The expected annual dividend per share was 0% based on the Company’s expected dividend rate.
The fair value per share information, including related assumptions, used to determine compensation cost for the Company’s non-qualified stock options consistent with the requirements of ASC 718, consisted of the following as of December 31 of each of the following years:


F-49

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
2014
 
2013
 
 
Non-Employees
 
Company Employees
 
Non-Employees
 
Company Employees
Weighted average fair value per share
 
$
14.9

 
$
8.1

 
$
8.9

 
$
7.5

Expected stock price volatility
 
52.8
%
 
52.8
%
 
49.8
%
 
52.9
%
Expected option life (years)
 
6

 
6

 
9.13

 
6.51

Risk-free interest rate
 
1.7
%
 
1.7
%
 
2.4
%
 
1.8
%
Expected annual dividend yield
 
%
 
%
 
%
 
%
Stock option activity related to stock option grants issued to the Non-Employees and employees of the Company during the year ended December 31, 2014 was as follows:
 
Non Employees
 
Company Employees
 
Options
 (In thousands)
 
Weighted-Average Exercise Price
(Per Share)
 
Weighted-Average Remaining Contractual Term
 (Years)
 
Aggregate Intrinsic Value
 (In thousands)
 
Options
 (In thousands)
 
Weighted-Average Exercise Price
(Per Share)
 
Weighted-Average Remaining Contractual Term
 (Years)
 
Aggregate Intrinsic Value
 (In thousands)
Outstanding at January 1, 2014
4,458

 
$
14.00

 
9.5
 
$
19,882

 
2,128

 
$
14.34

 
9.5
 
$
8,776

Granted
550

 
18.60

 
9.2
 
 
 
1,020

 
18.96

 
 
 
 
Exercised

 

 
 
 
 
 
(228
)
 
14.76

 
 
 
 
Forfeited

 

 
 
 
 
 
(60
)
 
15.73

 
 
 
 
Outstanding at December 31, 2014
5,008

 
$
14.51

 
8.6
 
$
67,080

 
2,860

 
$
15.92

 
8.8
 
$
34,256

Exercisable at December 31, 2014
4,111

 
$
14.15

 
8.5
 
$
56,506

 
1,221

 
$
15.19

 
8.7
 
$
15,516

The aggregate intrinsic value in the table above represents the total pre-tax intrinsic value that would have been realized by the option holders had all option holders exercised their options on December 31, 2014. The intrinsic value of a stock option is the excess of the Company’s closing stock price on that date over the exercise price, multiplied by the number of shares subject to the option.
The following table summarizes the Company’s unvested stock option activity for the year ended December 31, 2014:
 
Non-Employees
 
Company Employees
 
Options (In thousands)
 
 Weighted-Average Exercise Price
(Per Share)
 
Options (In thousands)
 
 Weighted-Average Exercise Price
 (Per Share)
Unvested at January 1, 2014
727

 
$
14.00

 
1,389

 
$
14.39

Granted
550

 
18.60

 
1,020

 
18.96

Vested
(380
)
 
15.67

 
(710
)
 
15.92

Forfeited or expired

 

 
(60
)
 
15.73

Unvested at December 31, 2014
897

 
$
16.11

 
1,639

 
$
16.61

During the year ended December 31, 2014, the Company issued restricted common stock to certain non-employee members of the board of directors of the Company, which vest equally on each of the next three anniversary dates from the grant date. The following table summarizes the Company’s unvested restricted stock activity for the year ended December 31, 2014:

F-50

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 Shares
   (In thousands)
 
 Weighted-Average Grant Date Fair Value (Per Share)
Unvested at January 1, 2014
32

 
$
14.46

Granted
23

 
19.16

Vested
(11
)
 
14.46

Unvested at December 31, 2014
44

 
$
16.92

During the year ended December 31, 2014, the Company also issued unrestricted shares of common stock to the members of the board of directors of the Company (other than Messrs. Cloobeck, Palmer and Kraff) in lieu of cash retainers for service on the Company's board of directors and applicable board committees, the values of which were measured at the trading prices of the Company's common stock on the issuance dates. The value of the restricted shares of common stock is being amortized on a straight-line basis over its three-year vesting period and the value of the unrestricted shares of common stock was amortized on a straight-line basis through December 31, 2014.
The following table summarizes the Company’s stock-based compensation expense for the years ended December 31, 2014 and 2013 (in thousands). Stock options issued to employees of HM&C through December 31, 2014 are deemed Non-Employee Grants.
 
 
Stock-based compensation expense recognized in the year ended December 31,
 
 
2014
 
2013
Non-employee stock option grants
 
$
7,619

 
$
32,940

Company employee grants
 
7,681

 
7,218

Common stock and restricted stock grants issued to members of the board of directors
 
902

 
375

Total
 
$
16,202

 
$
40,533

In accordance with SAB 14, the Company records stock-based compensation expense to the same line item on the statement of operations as the grantees' cash compensation. In addition, the Company records stock-based compensation expense to the same business segment on the statement of operations as the grantees' cash compensation for segment reporting purposes in accordance with ASC 280, "Segment Reporting."
The following table summarizes the effect of the stock-based compensation expense for the years ended December 31, 2014 and 2013 (in thousands):
 
 
Year ended December 31, 2014
 
Year ended December 31, 2013
 
 
Hospitality and
Management
Services
 
Vacation
Interest Sales
and Financing
 
Corporate and
Other
 
Total
 
Hospitality and
Management
Services
 
Vacation
Interest Sales
and Financing
 
Corporate and
Other
 
Total
Management and member services
 
$
1,613

 
$

 
$

 
$
1,613

 
$
860

 
$

 
$

 
$
860

Advertising, sales and marketing
 

 
2,198

 

 
2,198

 

 
2,105

 

 
2,105

Vacation interest carrying cost, net
 

 
267

 

 
267

 

 
208

 

 
208

Loan portfolio
 

 
423

 

 
423

 

 
316

 

 
316

General and administrative
 

 

 
11,701

 
11,701

 

 

 
37,044

 
37,044

Total
 
$
1,613

 
$
2,888

 
$
11,701

 
$
16,202

 
$
860

 
$
2,629

 
$
37,044

 
$
40,533

The following table summarizes the Company’s unrecognized stock-based compensation expense as of December 31, 2014 (dollars in thousands):

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
Non-Employees Grants
 
Company Employees Grants
 
Director Common Stock and Restricted Stock Grants
 
Total
Unrecognized stock-based compensation expense
$
12,079

 
$
10,359

 
$
537

 
$
22,975

Weighted-average remaining amortization period
1.8

 
1.8

 
1.2

 
1.8

Note 22— Accumulated Other Comprehensive Income (Loss)
The components of accumulated other comprehensive income (loss) are as follows:
 
Cumulative Translation Adjustment
 
Post-retirement Benefit Plan
 
Other
 
Total
Balance, December 31, 2011
$
(18,346
)
 
$

 
$
(26
)
 
$
(18,372
)
Period change
1,632

 

 
7

 
1,639

Balance, December 31, 2012
(16,714
)
 

 
(19
)
 
(16,733
)
Period change
2,543

 
(2,064
)
 
77

 
556

Balance, December 31, 2013
(14,171
)
 
(2,064
)
 
58

 
(16,177
)
Period change
(3,545
)
 
171

 
(10
)
 
(3,384
)
Balance, December 31, 2014
$
(17,716
)
 
$
(1,893
)
 
$
48

 
$
(19,561
)

Note 23— Net income (loss) per share

The Company calculates net income per share in accordance with ASC Topic 260, "Earnings Per Share." Basic net income (loss) per share is calculated by dividing net income or loss for common stockholders by the weighted-average number of common shares outstanding during the period. Diluted net income (loss) per common share is calculated by dividing net income (loss) by weighted-average common shares outstanding during the period plus potentially dilutive common shares, such as stock options and restricted stock.

Dilutive potential common shares are calculated in accordance with the treasury stock method, which assumes that proceeds from the exercise of all options and restricted stock are used to repurchase common stock at market value. The amount of shares remaining after the proceeds are exhausted represents the potentially dilutive effect of the securities.

For the year ended December 31, 2013, the potentially dilutive stock options and restricted stock excluded from the net income per share computation was 186,235 and 2,349, respectively, as their effect would be antidilutive due to the net loss reported by the Company. For the year ended December 31, 2012, the Company did not have any outstanding stock options and restricted stock.

The table below sets forth the computation of basic and diluted net income (loss) per share as of December 31 of each of the following years (in thousands, except per share amounts):


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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
2014
 
2013
 
2012
Computation of Basic Net Income (Loss) Per Share:
 
 
 
 
 
 
     Net income (loss)
 
$
59,457

 
$
(2,525
)
 
$
13,643

     Weighted average shares outstanding
 
75,466

 
63,704

 
53,774

     Basic net income (loss) per share
 
$
0.79

 
$
(0.04
)
 
$
0.25

 
 
 
 
 
 
 
Computation of Diluted Net Income (Loss) Per Share:
 
 
 
 
 
 
     Net income (loss)
 
$
59,457

 
$
(2,525
)
 
$
13,643

     Weighted average shares outstanding
 
75,466

 
63,704

 
53,774

     Effect of dilutive securities:
 
 
 
 
 
 
        Restricted stock(a)
 
14

 

 

        Options to purchase common stock
 
1,467

 

 

        Shares for diluted net income (loss) per share
 
76,947

 
63,704

 
53,774

     Diluted net income (loss) per share
 
$
0.77

 
$
(0.04
)
 
$
0.25

    (a) Includes unvested dilutive restricted stock which is subject to future forfeitures.

Note 24 — Business Combinations

PMR Acquisition
On May 21, 2012, the Company completed the PMR Acquisition through DPMA, a wholly-owned special purpose subsidiary of the Company, whereby DPMA acquired four resort management agreements, unsold VOIs and the rights to recover and resell such interests, portfolio of consumer loans and certain real property and other assets for approximately $51.6 million in cash, plus the assumption of specified liabilities related to the acquired assets. In order to fund the PMR Acquisition, DPMA entered into the PMR Acquisition Loan, which is collateralized by substantially all of the assets of DPMA. See "Note 16—Borrowings" for more information.
The PMR Acquisition added nine locations to the Company’s network of available resorts, four management contracts, unsold VOIs, new owner-families to the Company’s owner base and additional unsold VOIs to sell to existing members and potential customers. The Company accounted for the PMR Acquisition as a business combination in accordance with ASC 805, "Business Combinations" ("ASC 805"). As of May 21, 2012, the acquisition was recorded based on a preliminary appraisal; accordingly, provisional amounts were assigned to the assets acquired and liabilities assumed. The Company recorded $22.9 million in gain on bargain purchase from business combinations during the quarter ended June 30, 2012 in accordance with ASC 805 due to the fact that the assets were purchased as part of a distressed sale as Pacific Monarch Resorts, Inc. had filed for Chapter 11 bankruptcy proceedings in October 2011.
During the period between May 22, 2012 and May 21, 2013, adjustments were recorded to the respective accounts to reflect the values included in the final appraisal as of May 21, 2013 and the Company recorded a reduction of gain on bargain purchase from business combination in the amount of $2.3 million as a result of the aforementioned adjustments.
The following table summarizes the consideration paid and the amounts of the assets acquired and liabilities assumed from Pacific Monarch Resorts, Inc. at the acquisition date based on the appraisals as of May 21, 2012 and May 21, 2013 (in thousands).

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
Based on Preliminary Appraisal as of May 21, 2012
 
Adjustments Recorded Through May 21, 2013
 
Based on Final Appraisal as of May 21, 2013
Consideration:
 
 
 
 
 
 
Cash
 
$
51,635

 
$

 
$
51,635

Fair value of total consideration transferred
 
$
51,635

 
$

 
$
51,635

 
 
 
 
 
 
 
Recognized amounts of identifiable assets acquired and liabilities assumed as of May 21, 2012:
 
 
 
 
 
 
Prepaid expenses and other assets
 
$
315

 
$
25

 
$
340

Due from related parties, net
 
2,067

 

 
2,067

Other receivables, net
 
2,916

 
(47
)
 
2,869

Mortgages and contracts receivable
 
1,677

 
(13
)
 
1,664

Unsold Vacation Interests, net
 
36,221

 
(5,813
)
 
30,408

Property and equipment, net
 
1,408

 
(675
)
 
733

Intangible assets
 
45,100

 
3,833

 
48,933

Total assets
 
89,704

 
(2,690
)
 
87,014

Deferred tax liability
 
13,453

 
(443
)
 
13,010

Liabilities assumed
 
1,736

 
11

 
1,747

Total identifiable net assets
 
$
74,515

 
$
(2,258
)
 
$
72,257

Gain on bargain purchase from business combination
 
$
22,880

 
$
(2,258
)
 
$
20,622


Acquired PMR intangible assets consist of the following (dollar amounts in thousands):
 
 
Weighted Average Useful Life in Years
 
Based on Preliminary Appraisal as of May 21, 2012
 
Adjustments Recorded Through May 21, 2013
 
Based on Final Appraisal as of May 21, 2013
Management contracts
 
15
 
$
38,300

 
$

 
$
38,300

Member relationships - customer lists
 
3
 
6,800

 

 
6,800

Other
 
10
 

 
3,833

 
3,833

Total acquired intangible assets
 
 
 
$
45,100


$
3,833

 
$
48,933


The following sets forth the methodologies used by the Company for valuing the assets acquired in the PMR Acquisition. Based upon such valuation methodologies, the total value of these assets exceeded the purchase price for such assets resulting in the gain on bargain purchase reported in these financial statements.

Mortgages and Contracts Receivable
The Company acquired a single pool of receivables. This pool was valued using the present value of the after-tax cash flows generated over the life of the assets. Several assumptions were used in modeling the expected cash flows in addition to the regular principal payments outlined in the terms of the mortgage, including a weighted average coupon of 14.4%, a loan servicing fee of 1.0%, a prepayment rate of 9.4% and a default rate of 39.2%.

Member Relationships - Customer Lists
It has been the experience of the Company that existing customers (including customer relationships acquired by the Company) purchase more VOIs, and the customers at closing of the PMR Acquisition were assumed to act similarly. Based upon the Company’s past experience (in particular with respect to past acquisitions), the Company assumed an upgrade rate of approximately 50.0% (the rate at which the customer relationships acquired pursuant to the PMR Acquisition at the time of the acquisition are expected to purchase additional Vacation Interests) and an attrition rate of approximately 50.0% (the rate at which the customer relationships acquired pursuant to the PMR Acquisition are no longer likely to purchase additional Vacation

F-54

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Interests, which the Company used to adjust the upgrade rate for future years) for the customers to predict the revenues generated over time. This means that the Company assumed that, of the customer relationships acquired, approximately 50.0%, 25.0% and 12.5% of such customer relationships were expected to upgrade during the first year, second year and third year following the closing, respectively. Accordingly, by the end of the third year, under these assumptions, the Company assumed that there would be total attrition of the acquired customer relationships. An increase in the upgrade rate and/or a decrease in the attrition rate would have resulted in an increase in the estimated fair value of the acquired customer relationships, while a decrease in the upgrade rate and/or an increase in the attrition rate would have resulted in a decrease in the estimated fair value of the acquired customer relationships. The Company estimated costs and expenses required to market and sell Vacation Interests to existing members based upon the historical performance of existing members and then deducted costs and expenses from the estimated revenues generated from the upgrades during the three years following the closing, resulting in the after-tax cash flows for such three-year period. The value of the customer relationships was then set by taking the present value of the after-tax cash flows.

Management Contracts
The Company acquired four management contracts. Each was valued at the expected present value of the after-tax cash flows generated over the estimated useful life of such contract. The expected cash flows projected were based off the terms of the management contracts, and adjusted for inflation and the costs and expenses required to generate the revenues under such contracts.

Unsold Vacation Interests, net
Unsold Vacation Interests, net was comprised of:
• The Company valued unsold VOIs purchased based on projected revenue using a 1.0% projected growth
rate each year. The Company estimated that unsold VOIs purchased as part of the transaction (including the recovery of the initial defaulted receivables) would be substantially sold over six years following the date of the consummation of the PMR Acquisition. The Company subtracted for each year in such six-year period a 58.0% advertising, sales and marketing cost (as a percentage of gross VOI sales revenue), and then tax-affected that number with a 39.0% corporate tax rate. This gave the Company its Net revenue after costs to generate. The Company then used a present value rate of 30.0% to calculate the fair value of the unsold VOIs.

• Buildings at the Cabo Azul resort, including the cost of the land, building and other hard costs and based on the
appraised value of the property. Construction in process also included costs of consulting services related to the
development and operation of resort properties through the end of 2013; and

• Land acquired that was fair valued by a third party based on market comparisons. The Company acquired such land in
Kona, Hawaii, Las Vegas, Nevada and San Jose del Cabo, Mexico.

Amounts Due from Related Parties, net
The value included an ownership association receivable, late fees and assessments. The value also accounted for the estimated collectibility of these receivables.

Other Receivables, net
The value included other loan receivables net of allowance, pending loans, and accrued interest receivables. The value also accounted for the estimated collectibility of these receivables.

Prepaid Expenses and Other Assets
Prepaid expenses and other assets consisted of maintenance fees that are paid in the first month of each quarter for the current quarter, prepaid insurance fees, and a villa in one of the buildings acquired.

Aegean Blue Acquisition
On October 5, 2012, the Company completed the Aegean Blue Acquisition through AB Acquisition Company, Ltd, a wholly-owned special-purpose subsidiary of Diamond Resorts (Holdings) Limited, and acquired all of the issued and outstanding shares of Aegean Blue Holdings Limited. Pursuant to the Aegean Blue Acquisition, AB Acquisition Company, Ltd acquired certain resort management agreements, unsold VOIs and the rights to recover and resell such interests, certain

F-55

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


receivables, real property and other assets for approximately $6.5 million in cash, assumption of specified liability related to the acquired assets and a contingent liability associated with an earn-out clause. Tempus Acquisition LLC, the parent entity of Aegean Blue Acquisition, LLC, borrowed $6.6 million under the term loan portion of Tempus Acquisition Loan to fund the Aegean Blue Acquisition. See "Note 16Borrowings" for further detail on this borrowing.
This acquisition is accounted for as a business combination in accordance with ASC 805. The following table summarizes the consideration paid and the amounts of the assets acquired and liabilities assumed from Aegean Blue Holdings Limited at the acquisition date based on the final appraisal (in thousands). The Company recorded $0.1 million in gain on bargain purchase from business combinations in accordance with ASC 805.
 
 
Based on Final Appraisal
Consideration:
 
 
Cash
 
$
6,543

Earn-out Liability
 
3,336

Fair value of total consideration transferred
 
$
9,879

 
 
 
Recognized amounts of identifiable assets acquired and liabilities assumed as of October 5, 2012:
 
 
Cash and cash equivalents
 
$
2,072

Cash in escrow and restricted cash
 
1,925

Mortgages and contracts receivable
 
4,070

Other receivables, net
 
55

Prepaid expenses and other assets
 
947

Unsold Vacation Interests, net
 
3,450

Property and equipment, net
 
388

Intangible assets
 
5,901

Total assets
 
18,808

Liabilities assumed
 
8,840

Total identifiable net assets
 
$
9,968

 
 
 
Gain on bargain purchase from business combination
 
$
89



 
 
Weighted Average Useful Life in Years
 
Based on Final Appraisal
 
 
 
 
(in thousands)
Management contracts
 
15
 
$
4,123

Member relationships - customer lists
 
3
 
1,778

Total acquired intangible assets
 
 
 
$
5,901


Island One Acquisition

On July 1, 2013, the Company entered into an agreement to acquire all of the equity interests of the Island One Companies. On July 24, 2013, the Company completed the acquisition of the Island One Companies and paid the purchase price of an aggregate of 5,236,251 shares of common stock. These shares represent an aggregate purchase price of $73.3 million based upon the IPO price per share of $14.00.
The Island One Acquisition added eight locations to the Company's collection of available resorts, management contracts, unsold VOIs and more owner-families and members to the Company's owner base.

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


The Company accounted for the Island One Acquisition as a business combination in accordance with ASC 805 and recorded goodwill of $30.6 million in accordance with ASC 805.
The following table summarizes the consideration paid and the amounts of the assets acquired and liabilities assumed at the acquisition date based on the final appraisal (in thousands):
 
 
Based on Final Appraisal
Consideration:
 
 
DRII common stock
 
$
73,307

Fair value of total consideration transferred
 
$
73,307

 
 
 
Recognized amounts of identifiable assets acquired and liabilities assumed as of July 24, 2013:
 
 
Cash and cash equivalents
 
$
569

Restricted cash
 
1,156

Due from related parties, net
 
2,790

Mortgages and contracts receivable
 
14,188

Other receivables, net
 
1,802

Prepaid expenses and other assets
 
3,565

Unsold Vacation Interests, net
 
4,823

Property and equipment, net
 
1,107

Intangible assets
 
51,850

Total assets
 
81,850

Deferred tax liability
 
17,403

Liabilities assumed
 
21,772

Total identifiable net assets
 
$
42,675

 
 
 
Goodwill recognized
 
$
30,632

Acquired Island One intangible assets consist of the following (dollars in thousands):
 
 
Weighted Average Useful Life in Years
 
Based on Final Appraisal
Management contracts
 
15
 
$
33,860

Member exchange clubs
 
20
 
16,370

Member relationships - customer lists
 
3
 
1,620

Total acquired intangible assets
 
 
 
$
51,850

The following sets forth the methodologies used by the Company for valuing the assets acquired in the Island One Acquisition. Based upon such valuation methodologies, the purchase price exceeded the fair value of identifiable assets, resulting in the recognition of goodwill reported in these financial statements. The Company determined that the goodwill would not be deductible for tax purposes.

Mortgages and Contracts Receivable
The Company acquired a pool of receivables. This pool was valued using the present value of the after-tax cash flows generated over the life of the assets. Several assumptions were used in modeling the expected cash flows in addition to the regular principal payments outlined in the terms of the mortgage, including a weighted average coupon of 15.6%, a prepayment rate of 7.9% and a default rate of 29.5%.

Member Relationships - Customer Lists

F-57

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


It has been the experience of the Company that existing customers (including customer relationships acquired by the Company) purchase more VOIs, and the customers at closing of the Island One Acquisition are assumed to act similarly. Based upon the Company’s past experience (in particular with respect to past acquisitions), and supported by a review of Financial Performance 2012: A Survey of Time and Vacation Ownership Companies by Deloitte, 2012 Edition, the Company assumed an upgrade rate of approximately 50.0% (the rate at which the customer relationships acquired pursuant to the Island One Acquisition at the time of the acquisition are expected to purchase additional Vacation Interests) and an attrition rate of approximately 50.0% (the rate at which the customer relationships acquired pursuant to the Island One Acquisition are no longer likely to purchase additional Vacation Interests, which the Company used to adjust the upgrade rate for future years) for the customers to predict the revenues generated over time. This means that the Company assumed that, of the customer relationships acquired, approximately 50%, 25% and 12.5% of such customer relationships were expected to upgrade during the first year, second year and third year following the closing, respectively. Accordingly, by the end of the third year, under these assumptions, the Company assumed that there would be total attrition of the acquired customer relationships. An increase in the upgrade rate and/or a decrease in the attrition rate would have resulted in an increase in the estimated fair value of the acquired customer relationships, while a decrease in the upgrade rate and/or an increase in the attrition rate would have resulted in a decrease in the estimated fair value of the acquired customer relationships. The Company estimated costs and expenses required to market and sell Vacation Interests to existing members based upon the historical performance of existing members and then deducted costs and expenses from the estimated revenues generated from the upgrades during the three years following the closing, resulting in the after tax cash flows for such three-year period. The value of the customer relationships was then set by taking the present value of the after-tax cash flows.

Management Contracts
The Company acquired 10 management contracts. Each was valued at the expected present value of the after-tax cash flows generated over the estimated useful life of such contracts. The expected cash flows projected were based on the terms of the management contracts, and adjusted for inflation and the costs required to generate the revenues under such contracts.

Unsold Vacation Interests, net
The Company valued unsold VOIs purchased based on projected revenue using a 3.0% projected growth rate each year. The Company estimated that unsold VOIs purchased as part of the transaction would be substantially sold over five years following the date of the consummation of the Island One Acquisition. The Company subtracted total expenses for each year in such five-year period an average of 67.5%, and then tax-affected that number using a 39.0% corporate tax rate. This gave the Company its net revenue after costs to generate. The Company then used a present value rate of 11.0% to calculate the fair value of the Unsold Vacation Interests, net acquired.

Club Navigo
The Company acquired Club Navigo as part of the Island One Acquisition. The Company valued Club Navigo based on projected revenue using a 3.0% projected growth rate each year. The Company subtracted from revenue for each year a 15.5% operating expense, and then tax-affected that number using a 39.0% corporate tax rate. This gave the Company its net revenue after costs to generate. After subtracting charges for the use of contributory assets, the Company then used a present value rate of 11.0% to calculate the fair value of Club Navigo.

Due from Related Parties, net
The fair value includes a receivable from an HOA.
Other Receivables, net
The fair value includes Club membership enrollment fees, Club membership dues and accrued interest receivables.
Prepaid Expenses and Other Assets
Prepaid expenses and other assets consist of prepaid insurance, membership dues and other office related expenses.
Property and Equipment, net
Property and Equipment, net acquired was reviewed and fair valued by a third party, and is depreciated on a straight-line basis over a range of 0.5 to 40 years.


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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


PMR Service Companies
On June 12, 2013, the Company entered into an asset purchase agreement with the PMR Service Companies and the owner of such entities to acquire management agreements for certain resorts from the PMR Service Companies. The PMR Service Companies Acquisition was completed on July 24, 2013 for $47.4 million in cash.
The Company accounted for the PMR Service Companies Acquisition under the purchase method in accordance with ASC 805. The following table summarizes the consideration paid and the amounts of the assets acquired and liabilities assumed at the acquisition date based on the final appraisal (in thousands). The Company recorded a $2.9 million gain on bargain purchase from business combinations in accordance with ASC 805.     
 
 
Based on Final Appraisal
Consideration:
 
 
Cash
 
$
47,417

Fair value of total consideration transferred
 
$
47,417

 
 
 
Recognized amounts of identifiable assets acquired and liabilities assumed as of July 24, 2013:
 
 
Due from related parties, net
 
$
123

Other receivables, net
 
1,381

Management contracts
 
51,080

Total assets
 
52,584

Deferred tax liability
 
1,737

Liabilities assumed
 
521

Total identifiable net assets
 
$
50,326

 
 
 
Gain on bargain purchase from business combination
 
$
2,909

Acquired PMR Service Companies intangible assets consist of the following (dollars in thousands):
 
 
Weighted Average Useful Life in Years
 
Based on Final Appraisal
Management contracts
 
15
 
$
51,080

Total acquired intangible assets
 
 
 
$
51,080

The following sets forth the methodologies used by the Company for valuing the assets acquired in the PMR Service Companies Acquisition. Based upon such valuation methodologies, the total value exceeded the purchase price for such assets resulting in the gain on bargain purchase reported in these financial statements.

Management Contracts
The Company acquired additional management service contracts. Each was valued at the expected present value of the after-tax cash flows generated over the estimated useful life of such contract. The expected cash flows projected were based off the terms of the management contracts, and adjusted for inflation and the costs and expenses required to generate the revenues under such contracts.

The following table presents unaudited consolidated pro forma revenues and net (loss) income of the Company as if the closing of the Island One Acquisition and the closing of the PMR Service Companies Acquisition had occurred on January 1, 2012 for purposes of the financial information presented for the years ended December 31, 2013 and 2012 (in thousands, except per share data):


F-59

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
Year Ended
 
 
2013
 
2012
Revenue
 
$
752,871

 
$
556.683

Net (loss) income
 
$
(5,619
)
 
$
19,632

Net (loss) income per share - basic and diluted
 
$
(0.08
)
 
$
0.33

Weighted average common shares outstanding - basic and diluted
 
66,631

 
59,010

    
The historical unaudited consolidated revenues and net (loss) income of the Company presented in the table above have been adjusted to give pro forma effect to events that are (i) directly attributable to the Island One Acquisition and the PMR Service Companies Acquisition, (ii) factually supportable, and (iii) expected to have a continuing impact on the combined results of the Company and the Island One Companies acquired.

The unaudited pro forma results have been adjusted with respect to certain aspects of the Island One Acquisition and the PMR Service Companies Acquisition to reflect:

the consummation of each acquisition;
changes in assets and liabilities to record their acquisition date fair values and changes in certain expenses resulting there from;
the removal of the effect of the fee-for-service agreements between the Company and Island One, Inc;
the removal of legal and professional fees incurred in connection with each acquisition; and
the removal of the gain on bargain purchase from business combination recorded in connection with the PMR Service Companies Acquisition.
The unaudited pro forma results do not reflect future events that either have occurred or may occur after each acquisition including, but not limited to, the anticipated realization of ongoing savings from operating synergies in subsequent periods.
They also do not give effect to certain charges the Company expected to incur in connection with the acquisition including, but not limited to, changes that were expected to achieve ongoing cost savings and synergies.


Note 25 — Employee Benefit Plans

The Company has a qualified retirement plan (the “401(k) Plan”) with a salary deferral feature designed to qualify under Section 401(k) of the Internal Revenue Code of 1986, as amended. Subject to certain limitations, the 401(k) Plan allows participating U.S. employees to defer up to 60.0% of their eligible compensation on a pre-tax basis. The 401(k) Plan allows the Company to make discretionary matching contributions of up to 50.0% of the first 6.0% of employee compensation.
During the years ended December 31, 2014, 2013 and 2012, the Company made matching contributions to its 401(k) Plan of $2.2 million, $1.8 million and $1.3 million, respectively.
In addition, the Company has a self-insured health plan that covers substantially all of its full-time employees in the U.S. The health plan uses employee and employer contributions to pay eligible claims. To supplement this plan, the Company has a stop-loss insurance policy to cover individual claims in excess of $0.3 million. At December 31, 2014, 2013 and 2012, the Company accrued $2.7 million, $2.6 million and $1.9 million, respectively, for claims that have been incurred but not reported. This accrual is calculated as the higher of (i) estimated accrual based on Company's historical experience of claim payments and lag period between the service dates and claim payment dates or (ii) two times the average monthly claims made by the Company during the past fiscal year. The following table sets forth for each of the years ended December 31, 2014 and 2013, respectively, the amount of claims incurred during such period, changes in accruals during such period for claims incurred during prior periods, and the amount of payments made in such period (in thousands):

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
 
Balance as of December 31, 2012
 
$
1,917

Claims incurred during the current year
 
17,918

Change in accruals for claims incurred during prior years
 
(1,471
)
Payments made
 
(15,792
)
Balance as of December 31, 2013
 
2,572

Claims incurred during the current year
 
16,141

Change in accruals for claims incurred during prior years
 
(2,118
)
Payments made
 
(13,913
)
Balance as of December 31, 2014
 
$
2,682


During the years ended December 31, 2014, 2013 and 2012, the Company recorded $20.6 million, $19.6 million and $14.7 million, respectively, in expenses associated with its health plans.
With certain exceptions, the Company's European subsidiaries do not offer private health plans or retirement plans. The government in each country offers national health services and retirement benefits, which are funded by employee and employer contributions.
Post Retirement Benefit Plan
In 1999, the Company entered into a collective labor agreement with the employees at its resorts in St. Maarten, where the Company functioned as the HOA through December 31, 2014 (the "Collective Labor Agreement"). The Collective Labor Agreement provides for an employee service allowance to be paid to employees upon their termination, resignation or retirement. Upon review of the Collective Labor Agreement, the Company determined that the employee service allowance should be accounted for as a defined benefit plan (the "Defined Benefit Plan") in accordance with the requirements of ASC 715, "CompensationRetirement Benefits."
The Company’s net obligation in respect of the Defined Benefit Plan is calculated by estimating the amount of future benefit that employees have earned in the current financial period and prior periods. The recording of the Defined Benefit Plan resulted in the recognition of (i) an unfunded pension liability of $2.8 million and $2.9 million as of December 31, 2014 and 2013, respectively; (ii) service costs, interest costs and amortized prior service costs of $0.4 million and $0.9 million for the years ending December 31, 2014 and 2013, respectively and (iii) other comprehensive loss of $1.7 million for the accumulated benefit obligation of the plan related to the years prior to January 1, 2012. During the year ended December 31, 2014, benefits totaling $0.4 million were paid to employees in accordance with the Defined Benefit Plan. During the year ended December 31, 2013, a de minimis amount of benefits were paid to employees in accordance with the Defined Benefit Plan.
A summary of benefit obligations, fair value of plan assets and funded status is as follows (in thousands):
Projected obligations at December 31, 2012
 
$
2,183

Service costs
 
370

Interest costs
 
174

Losses
 
223

Benefits paid
 
(40
)
Projected obligations at December 31, 2013
 
2,910

Service costs
 
169

Interest costs
 
99

Losses
 

Benefits paid
 
(353
)
Projected obligations at December 31, 2014
 
$
2,825

As of the years ended December 31, 2014 and 2013, the Company had no plan assets. The benefit obligation and plan assets consisted of the following as of December 31 of each of the following years (in thousands):

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DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


 
 
2014
 
2013
Fair value of plan assets
 
$

 
$

Benefit obligation
 
(2,825
)
 
(2,910
)
Unfunded obligation
 
$
(2,825
)
 
$
(2,910
)
Weighted-average assumptions used to determine net periodic benefit cost consisted of the following as of December 31 of each of the following years:
 
 
2014
 
2013
Settlement (discount) rate
 
4.11
%
 
3.31
%
Increase in future compensation
 
3.00
%
 
3.00
%
Amounts recognized in accumulated other comprehensive loss consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Net loss
 
$
223

 
$
223

Prior service cost
 
1,670

 
1,841

Total amounts included in accumulated other comprehensive loss
 
$
1,893

 
$
2,064

The accumulated benefit obligation for the Defined Benefit Plan at December 31, 2014 and 2013 was $1.7 million and $2.1 million, respectively.
Components of net periodic benefit costs consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Service cost
 
$
169

 
$
370

Interest cost
 
99

 
174

Amortization of prior service costs
 
171

 
343

Net periodic pension cost
 
$
439

 
$
887

Other changes in plan assets and projected benefit obligations recognized in other comprehensive loss consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
Net loss
 
$

 
$
223

Amortization of prior service costs
 
(171
)
 
343

Total recognized in other comprehensive loss
 
(171
)
 
566

Net periodic pension cost
 
439

 
887

Total recognized in net pension cost and other comprehensive loss
 
$
268

 
$
1,453


Effective January 1, 2015, the St. Maarten resorts are no longer consolidated within the financial statements of the Company in accordance with an agreement that the Company entered into with the title company that holds the title to these two resorts. See "Note 31—Subsequent Events" for further detail on this transaction.

Note 26 — Segment Reporting
The Company presents its results of operations in two segments: (i) Hospitality and Management Services, which includes operations related to the management of resort properties and the Diamond Collections, operation of the Clubs, operations of the properties located in St. Maarten for which the Company functioned as the HOA through December 31, 2014, food and beverage venues owned and managed by the Company and the provision of other services and (ii) Vacation Interest Sales and Financing, which includes operations relating to the marketing and sales of Vacation Interests, as well as the consumer financing activities related to such sales. While certain line items reflected on the statement of operations and

F-62

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


comprehensive income (loss) fall completely into one of these business segments, other line items relate to revenues or expenses that are applicable to more than one segment. For line items that are applicable to more than one segment, revenues or expenses are allocated by management, which involves significant estimates. Certain expense items (principally corporate interest expense and depreciation and amortization) are not, in management’s view, allocable to either of these business segments, as they apply to the entire Company. In addition, general and administrative expenses (which exclude Hospitality and Management Services related overhead that is recovered from the HOAs and the Diamond Collections) are not allocated to either of these business segments because, historically, management has not allocated these expenses for purposes of evaluating the Company’s different operational divisions. Accordingly, these expenses are presented under Corporate and Other.
Management believes that it is impracticable to allocate specific assets and liabilities related to each business segment. In addition, management does not review balance sheets by business segment as part of their evaluation of operating segment performances. Consequently, no balance sheet segment reports have been presented.
Information about the Company’s operations in different business segments for the periods presented below is as follows:

F-63

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


CONSOLIDATING STATEMENTS OF OPERATIONS BY BUSINESS SEGMENT
For the Years Ended December 31, 2014 and 2013
(In thousands)

 
 
2014
 
2013
 
 
 
 
 
 
 
Hospitality and
Management
Services
 
Vacation
Interest Sales
and Financing
 
Corporate and
Other
 
Total
 
Hospitality and
Management
Services
 
Vacation
Interest Sales
and Financing
 
Corporate and
Other
 
Total
Revenues:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management and member services
 
$
152,201

 
$

 
$

 
$
152,201

 
$
131,238

 
$

 
$

 
$
131,238

Consolidated resort operations
 
38,406

 

 

 
38,406

 
35,512

 

 

 
35,512

 Vacation Interest sales, net of provision of $0, $57,202, $0, $57,202, $0, $44,670, $0, and $44,670, respectively
 

 
532,006

 

 
532,006

 

 
464,613

 

 
464,613

Interest
 

 
66,849

 
1,549

 
68,398

 

 
55,601

 
1,443

 
57,044

Other
 
8,691

 
44,864

 

 
53,555

 
8,673

 
32,708

 

 
41,381

Total revenues
 
199,298

 
643,719

 
1,549

 
844,566

 
175,423

 
552,922

 
1,443

 
729,788

Costs and Expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management and member services
 
33,184

 

 

 
33,184

 
37,907

 

 

 
37,907

Consolidated resort operations
 
35,409

 

 

 
35,409

 
34,333

 

 

 
34,333

Vacation Interest cost of sales
 

 
63,499

 

 
63,499

 

 
56,695

 

 
56,695

Advertising, sales and marketing
 

 
297,095

 

 
297,095

 

 
258,451

 

 
258,451

Vacation Interest carrying cost, net
 

 
35,495

 

 
35,495

 

 
41,347

 

 
41,347

Loan portfolio
 
1,303

 
7,508

 

 
8,811

 
1,111

 
8,520

 

 
9,631

Other operating
 

 
22,135

 

 
22,135

 

 
12,106

 

 
12,106

General and administrative
 

 

 
102,993

 
102,993

 

 

 
145,925

 
145,925

Depreciation and amortization
 

 

 
32,529

 
32,529

 

 

 
28,185

 
28,185

Interest expense
 

 
15,072

 
41,871

 
56,943

 

 
16,411

 
72,215

 
88,626

Loss on extinguishment of debt
 

 

 
46,807

 
46,807

 

 

 
15,604

 
15,604

Impairments and other write-offs
 

 

 
240

 
240

 

 

 
1,587

 
1,587

Gain on disposal of assets
 

 

 
(265
)
 
(265
)
 

 

 
(982
)
 
(982
)
Gain on bargain purchase from business combinations
 

 

 

 

 

 

 
(2,879
)
 
(2,879
)
Total costs and expenses
 
69,896

 
440,804

 
224,175

 
734,875

 
73,351

 
393,530

 
259,655

 
726,536

Income (loss) before provision for income taxes
 
129,402

 
202,915

 
(222,626
)
 
109,691

 
102,072

 
159,392

 
(258,212
)
 
3,252

Provision for income taxes
 

 

 
50,234

 
50,234

 

 

 
5,777

 
5,777

Net income (loss)
 
$
129,402

 
$
202,915

 
$
(272,860
)
 
$
59,457

 
$
102,072

 
$
159,392

 
$
(263,989
)
 
$
(2,525
)

F-64

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


CONSOLIDATING STATEMENTS OF OPERATIONS BY BUSINESS SEGMENT
For the Year Ended December 31, 2012
(In thousands)

 
 
 
 
 
Hospitality and
Management
Services
 
Vacation
Interest Sales
and Financing
 
Corporate and
Other
 
Total
Revenues:
 
 
 
 
 
 
 
 
Management and member services
 
$
114,937

 
$

 
$

 
$
114,937

Consolidated resort operations
 
33,756

 

 

 
33,756

Vacation Interest sales, net of provision of $0, $25,457, $0, and $25,457, respectively
 

 
293,098

 

 
293,098

Interest
 

 
51,769

 
1,437

 
53,206

Other
 
4,595

 
24,076

 

 
28,671

Total revenues
 
153,288

 
368,943

 
1,437

 
523,668

Costs and Expenses:
 
 
 
 
 
 
 
 
Management and member services
 
35,330

 

 

 
35,330

Consolidated resort operations
 
30,311

 

 

 
30,311

Vacation Interest cost of sales
 

 
32,150

 

 
32,150

Advertising, sales and marketing
 

 
178,365

 

 
178,365

Vacation Interest carrying cost, net
 

 
36,363

 

 
36,363

Loan portfolio
 
858

 
8,628

 

 
9,486

Other operating
 

 
8,507

 

 
8,507

General and administrative
 

 

 
99,015

 
99,015

Depreciation and amortization
 

 

 
18,857

 
18,857

Interest expense
 

 
18,735

 
77,422

 
96,157

Impairments and other write-offs
 

 

 
1,009

 
1,009

Gain on disposal of assets
 

 

 
(605
)
 
(605
)
Gain on bargain purchase from business combinations
 

 

 
(20,610
)
 
(20,610
)
Total costs and expenses
 
66,499

 
282,748

 
175,088

 
524,335

Income (loss) before benefit for income taxes
 
86,789

 
86,195

 
(173,651
)
 
(667
)
Benefit for income taxes
 

 

 
(14,310
)
 
(14,310
)
Net income (loss)
 
$
86,789

 
$
86,195

 
$
(159,341
)
 
$
13,643




F-65

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Note 27 — Geographic Financial Information
The geographic segment information presented below is based on the geographic locations of the Company's subsidiaries. The Company’s foreign operations include its operations in Austria, the Caribbean, England, France, Greece, Ireland, Italy, Malta, Mexico, Portugal, Scotland and Spain. No individual country represents 10% or more of the Company's total revenues or long-term assets presented. The following table reflects total revenue and assets by geographic area for the years ended on, or as of, the dates presented below (in thousands):
 
 
For the Year Ended December 31,
 
 
2014
 
2013
 
2012
Revenue
 
 
 
 
 
 
United States
 
$
731,171

 
$
610,116

 
$
447,277

Foreign
 
113,395

 
119,672

 
76,391

Total Revenues
 
$
844,566

 
$
729,788

 
$
523,668


 
 
As of December 31,
 
 
2014
 
2013
Mortgages and contracts receivable, net
 
 
 
 
United States
 
$
496,691

 
$
402,126

Foreign
 
1,971

 
3,328

Total mortgages and contracts receivable, net
 
$
498,662

 
$
405,454

 
 
 
 
 
Unsold Vacation Interests, net
 
 
 
 
United States
 
$
198,869

 
$
228,111

Foreign
 
63,303

 
69,999

Total unsold Vacation Interests, net
 
$
262,172

 
$
298,110

 
 
 
 
 
Property and equipment, net
 
 
 
 
United States
 
$
59,038

 
$
55,801

Foreign
 
11,833

 
4,595

Total property and equipment, net
 
$
70,871

 
$
60,396

 
 
 
 
 
Goodwill
 
 
 
 
United States
 
$
30,632

 
$
30,632

Foreign
 

 

Total goodwill
 
$
30,632

 
$
30,632

 
 
 
 
 
Other intangible assets, net
 
 
 
 
United States
 
$
174,021

 
$
191,648

Foreign
 
4,765

 
6,984

Total other intangible assets, net
 
$
178,786

 
$
198,632

 
 
 
 
 
Total long-term assets, net
 
 
 
 
United States
 
$
959,251

 
$
908,318

Foreign
 
81,872

 
84,906

Total long-term assets, net
 
$
1,041,123

 
$
993,224





F-66

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued



Note 28 — Loss on Extinguishment of Debt

On May 9, 2014, the Company repaid all outstanding indebtedness under the ILXA Inventory Loan, the Tempus Inventory Loan and the DPM Inventory Loan using a portion of the proceeds from the term loan portion of the Senior Credit Facility. The unamortized debt issuance costs on the ILXA Inventory Loan and the Tempus Inventory Loan were recorded as a loss on extinguishment of debt.
In addition, on May 9, 2014, the Company terminated the 2013 Revolving Credit Facility in conjunction with its entry into the Senior Credit Facility and recorded the unamortized debt issuance costs as a loss on extinguishment of debt.
On June 9, 2014, the Company redeemed all of the remaining outstanding principal amount under the Senior Secured Notes using a portion of the proceeds from the term loan portion of the Senior Credit Facility. As a result, $30.2 million of redemption premium, $9.4 million of unamortized debt issuance cost and $6.1 million unamortized debt discount were recorded as a loss on extinguishment of debt. See "Note 16Borrowings" for further detail on these transactions.
On July 24, 2013, the Company repaid all outstanding indebtedness under the Tempus Acquisition Loan and the PMR Acquisition Loan using the proceeds from the IPO. The unamortized debt issuance cost on both the Tempus Acquisition Loan and the PMR Acquisition Loan and the additional exit fees paid were recorded as loss on extinguishment of debt. See "Note 16—Borrowings" for further detail on repayments.
In addition, on August 23, 2013, the Company completed the Tender Offer and a pro rata portion of the unamortized debt issuance cost associated with the Senior Secured Notes and the call premium paid upon the completion of the Tender Offer were recorded as loss on extinguishment of debt. See "Note 16—Borrowings" for further detail on the Tender Offer.
On October 21, 2013, the Company redeemed all of the DROT 2009 Class A notes and Class B notes originally issued on October 15, 2009 using proceeds from borrowings under the Conduit Facility. The unamortized debt issuance costs and debt discount were recorded as a loss on extinguishment of debt. See "Note 16—Borrowings" for further detail on the debt redemption.
Loss on extinguishment of debt consisted of the following as of December 31 of each of the following years (in thousands):
 
 
Year ended December 31,
 
 
2014
 
2013
 
2012
Senior Secured Notes
 
$
45,767

 
$
8,443

 
$

2013 Revolving Credit Facility
 
932

 

 

ILXA Inventory Loan
 
83

 

 

Tempus Inventory Loan
 
25

 

 

PMR Acquisition Loan
 

 
3,196

 

Diamond Resorts Owner Trust 2009-1
 

 
2,201

 

Tempus Acquisition Loan
 

 
1,744

 

Island One Notes Payable
 

 
20

 

Total loss on extinguishment of debt
 
$
46,807

 
$
15,604

 
$


Note 29 — Impairments and Other Write-offs

The Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying value amount of the asset may not be fully recoverable.


F-67

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Impairment and other write-offs consisted of the following as of December 31 of each of the following years (in thousands):
 
 
2014
 
2013
 
2012
Write down of a parcel of real estate acquired in connection with the PMR Acquisition to its fair value
 
$

 
$
1,200

 
$

Write off abandoned inventory projects
 
181

 

 

Write off of sales materials due to obsolescence
 
10

 
307

 

European resorts held for sale (lower of cost or fair value)
 

 
80

 
494

Intangible assets associated with an unprofitable European golf course
 

 

 
213

Abandoned information technology projects previously capitalized
 
19

 

 
183

Slow moving consumables inventory
 
30

 

 
119

Total impairments and other write-offs
 
$
240

 
$
1,587

 
$
1,009


For the year ended December 31, 2014, $0.2 million relates to the write off of abandoned inventory projects.
For the year ended December 31, 2013, $1.2 million, of the impairment charge is attributable to the write down of a parcel of real estate acquired in connection with the PMR Acquisition to its fair value based on a market appraisal. In addition, $0.3 million related to the write off of obsolete sales materials and $0.1 million is attributable to the write down of two European resorts held for sale to their fair value based on accepted offers.
For the year ended December 31, 2012, $0.5 million of the impairment charge is attributable to the write down of a European resort held for sale to its fair value based on an accepted offer. In addition, $0.2 million relates to intangible assets associated with an unprofitable European golf course operation. $0.2 million relates to information technology projects that are no longer viable, and $0.1 million relates to various other assets.

Note 30 — Quarterly Results (Unaudited)
The following tables present the Company's unaudited quarterly results ($ in thousands except share data):

 
 
Three months ended
 
Year ended
 
 
March 31, 2014
 
June 30, 2014
 
September 30, 2014
 
December 31, 2014
 
December 31, 2014
Revenues
 
$
181,225

 
$
209,014

 
$
221,965

 
$
232,362

 
$
844,566

Income (loss) before provision (benefit) for income taxes
 
$
26,057

 
$
(2,074
)
 
$
46,460

 
$
39,248

 
$
109,691

Net income (loss)
 
$
14,010

 
$
(2,731
)
 
$
26,304

 
$
21,874

 
$
59,457

Net income (loss) per share—basic
 
$
0.19

 
$
(0.04
)
 
$
0.35

 
$
0.29

 
$
0.79

Net income (loss) per share—diluted
 
$
0.18

 
$
(0.04
)
 
$
0.34

 
$
0.28

 
$
0.77


 
 
Three months ended
 
Year ended
 
 
March 31, 2013
 
June 30, 2013
 
September 30, 2013
 
December 31, 2013
 
December 31, 2013
Revenues
 
$
153,452

 
$
173,873

 
$
191,602

 
$
210,861

 
$
729,788

Income (loss) before provision (benefit) for income taxes
 
$
2,711

 
$
18,367

 
$
(33,953
)
 
$
16,127

 
$
3,252

Net loss (income)
 
$
2,273

 
$
17,956

 
$
(26,327
)
 
$
3,573

 
$
(2,525
)
Net income (loss) per share—basic
 
$
0.04

 
$
0.33

 
$
(0.37
)
 
$
0.05

 
$
(0.04
)
Net income (loss) per share—diluted
 
$
0.04

 
$
0.33

 
$
(0.37
)
 
$
0.05

 
$
(0.04
)


F-68

DIAMOND RESORTS INTERNATIONAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—Continued


Note: The sum of the net income (loss) per share for the four quarters differs from annual net income (loss) per share due to the required method of computing the weighted average shares in interim periods.

Note 31 — Subsequent Events
Mackinac Partners, LLC
Effective December 31, 2014, Alan Bentley, Executive Vice President and Chief Financial Officer of the Company, withdrew as a partner of Mackinac Partners, LLC, a financial advisory firm that provides consulting services to the Company. See "Note 6—Transactions with Related Parties" for further detail on Mackinac Partners, LLC.
Transactions with Mr. Cloobeck, HM&C and related entities
On January 6, 2015, the Company entered into the Master Agreement with Mr. Cloobeck, HM&C, JHJM and other entities controlled by Mr. Cloobeck or his immediate family members. Pursuant to the Master Agreement, the parties made certain covenants to and agreements with the other parties, including: (i) the Company's acquisition from an entity controlled by Mr. Cloobeck and an entity controlled by Mr. Palmer (which entities owned 95% and 5% of the outstanding membership interests of HM&C, respectively) of all of the outstanding membership interests in HM&C; (ii) the termination, effective as of January 1, 2015, of the services agreement between JHJM and HM&C; (iii) the conveyance to the Company of exclusive rights to market timeshare and vacation ownership properties from a prime location adjacent to Polo Towers on the “Las Vegas Strip”; (iv) Mr. Cloobeck’s agreement to various restrictive covenants, including non-competition, non-solicitation and non-interference covenants; (v) Mr. Cloobeck’s grant to the Company of a license to use Mr. Cloobeck’s persona, including his name, likeness and voice and (vi) the Company’s payment to Mr. Cloobeck or his designees of an aggregate of $16.5 million.
In addition, in light of the termination of services agreement between JHJM and HM&C, the Company agreed in the Master Agreement that, at least through December 31, 2017, so long as Mr. Cloobeck is serving as a member of the board of directors of the Company, he will continue to be the Chairman of the Board, and in such capacity will receive annual compensation equal to two times the compensation paid generally to other non-employee directors, and he and his spouse and children will receive medical insurance coverage. See "Note 6—Transactions with Related Parties" for further detail on HM&C.
St. Maarten
Effective January 1, 2015, AKGI, a wholly-owned subsidiary of the Company, entered into an agreement with Saint Maarten Title Limited (the “Title Company"), which is the record holder of title to the Flamingo Beach Resort located in Philipsburg, St. Maarten, to assign rights and obligations associated with the assets that AGKI previously owned as the HOA for the Flamingo Beach Resort to a newly created HOA entity, the Flamingo Beach Club Timeshare Owners Association (the “FOA”). The Company has no beneficial interest in the FOA and will remain as the manager for the FOA pursuant to a customary management services agreement.
Similarly, effective January 1, 2015, AKGI entered into an agreement with the Title Company, which is the record holder of title to the Royal Palm Beach Resort located in Philipsburg, St. Maarten, to assign rights and obligations associated with the assets that AGKI previously owned as the HOA for the Royal Palm Beach Resort to a newly created HOA entity, the Royal Palm Beach Club Owners Association (the “ROA”). The Company has no beneficial interest in the ROA and will remain as the manager for the ROA pursuant to a customary management services agreement.
The St. Maarten resorts will be deconsolidated from the Company's consolidated financial statements on January 1, 2005 as the Company has no control over the FOA and ROA.
Hurricane Odile
On January 16, 2015, the Company received an advance of $5.0 million from our insurance carrier for losses resulting from Hurricane Odile. See "Note 18Commitments and Contingencies" for further detail on Hurricane Odile.
Conduit Facility Renewal
On February 5, 2015, the Company amended and restated its Conduit Facility agreement that provides for a $200.0 million facility with a maturity date of April 10, 2017. Upon maturity, the Conduit Facility is renewable for 364-day periods at the election of the lenders. The Conduit Facility bears interest at either LIBOR or the commercial paper rate (each having a floor of 0.50%) plus 2.75%, and has a non-use fee of 0.75%. The overall advance rate on loans receivable in the portfolio is limited to 88% of the aggregate face value of the eligible loans.

F-69