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Restructuring and Integration Expenses (Tables)
12 Months Ended
Dec. 31, 2021
Restructuring and Related Activities [Abstract]  
Restructuring and Related Costs
The following table sets forth additional financial information related to the Company's restructuring charges and integration expenses related to the YP Acquisition for the periods presented:
Cumulative
Year Ended December 31,Three Years Ended December 31,
(in thousands)20192019
Severance costs$9,487 $58,126 
Facility exit costs6,532 27,368 
System consolidation costs (1)
11,603 37,389 
Legal costs5,550 13,926 
Tax and accounting advisory services1,918 27,358 
Other costs (2)
10,870 34,745 
Total restructuring and integration expenses$45,960 $198,912 

(1)System consolidation costs primarily consist of reducing duplicate software applications and licenses, obtaining new maintenance and network contracts, consolidating data centers, and eliminating telecom contracts.
(2)Other costs primarily include the write-off of fixed assets and capitalized software costs.
Schedule of Restructuring Reserve by Type of Cost
The following tables reflect the Company's liabilities associated with restructuring charges and integration expenses:
(in thousands)Severance CostsFacility Exit CostsSystem Consolidation CostsLegal CostsTax and Accounting Advisory ServicesTotal
Balance as of January 1, 2021$— $1,821 $— $250 $— $2,071 
Expense— — — — — — 
Payments/Other— (934)— (250)— (1,184)
Balance as of December 31, 2021
$— $887 $— $— $— $887 
(in thousands)Severance CostsFacility Exit CostsSystem Consolidation CostsLegal CostsTax and Accounting Advisory ServicesTotal
Balance as of January 1, 2020$3,377 $6,786 $14 $4,813 $14 $15,004 
Expense— — — — — — 
Payments(3,377)(4,965)(14)(4,563)(14)(12,933)
Balance as of December 31, 2020
$— $1,821 $— $250 $— $2,071