EX-99.1 2 exhibit991-pressreleaseq32.htm EX-99.1 Document
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Exhibit 99.1

Thryv Grows SaaS Revenue 41% Year-Over-Year for Third Quarter 2021

Raises Revenue Guidance for Full Year 2021

DALLAS, November 11, 2021 Thryv Holdings, Inc. (NASDAQ:THRY) (“Thryv” or the “Company”), the provider of Thryv® software, the end-to-end client experience platform for growing small businesses, announced financial results for the third quarter 2021. The Company has also raised its 2021 outlook for its SaaS segment.
“We are experiencing the modernization of the local economy with SMB's beginning to embrace cloud technologies and we see Thryv as leading the charge. This wave of adoption has propelled Thryv software to faster and faster growth," said Joe Walsh, CEO and president of Thryv. “We are seeing improvements in customer engagement, average spend and retention. These trends are delivering durable SaaS growth for Thryv. We are pleased to, once again, raise SaaS revenue guidance for 2021."
Third Quarter 2021 Financial Highlights:
US SaaS revenue was $45 million, a 41% increase year-over-year
US Marketing Services revenue was $213 million
Thryv International revenue was $39 million
Consolidated total revenue was $297 million, an increase of 24% year-over-year
Consolidated net income was $36 million
Consolidated adjusted EBITDA was $102 million, representing an adjusted EBITDA margin of 34%
Consolidated gross profit was $193 million, an increase of 43% year-over-year
Consolidated adjusted gross profit was $208 million
Additional US Business Highlights
SaaS Average Revenue per Unit ("ARPU")1 increased to $340 for the third quarter of 2021, compared to $260 in the third quarter of 2020
Total SaaS clients increased by 2% year-over-year to 45,000 for the third quarter of 2021
SaaS Monthly Churn2 was 2.1% for the third quarter of 2021, compared to 2.7% for the third quarter of 2020
SaaS Monthly Seasoned Churn3 was 1.7% for the third quarter of 2021
Net Dollar Retention4 improved 11 percentage points to 90% at end of the third quarter of 2021, when compared to the third quarter of 2020
Seasoned Net Dollar Retention5 improved 9 percentage points to 95% at end of the third quarter of 2021, when compared to the third quarter of 2020
SaaS active users and usage frequency reached a new all-time high as monthly active users6 increased 15% year-over-year
1 Defined as total client billings by month divided by the number of revenue-generating units during the month.
2 Calculated as the percentage decrease in billable clients in the current month compared to the prior month.
3 SaaS Monthly Seasoned Churn is defined as monthly churn excluding clients acquired over the previous 12 months.
4 Defined as the percentage of revenue from clients with monthly billed revenue in the current month compared to the same month in prior year.
5 Seasoned Net Dollar Retention is defined as net dollar retention excluding clients acquired over the previous 12 months.
6 Defined as a client with one or more users who log into our SaaS solutions at least once during the calendar month.


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Outlook:
The Company is updating guidance7 for fiscal year 2021 as indicated below.
US SaaS year-over-year revenue guidance was raised to $169 – $171 million, up from the previously-announced $157 - $160 million
US Marketing Services revenue range raised to $785 - $790 million, up from the previously-announced $750 - $770 million
Thryv International fourth quarter revenue guidance range updated to A$53 million to A$57 million8


Earnings Conference Call Information
Thryv will host a conference call on Thursday, November 11, 2021 at 8:30 a.m. (Eastern Time) to discuss the Company's third quarter 2021 results. The conference call will be available via the Internet at investor.thryv.com. There will be several slides accompanying the webcast. Please go to the website at least 15 minutes prior to the call to register, download and install any necessary software. The recorded webcast will also be available on the Company's website.



If you are unable to participate in the conference call, a replay will be available. To access the replay, please dial (800) 770-2030 or (647) 362-9199 and enter “87769.”
7 These statements are forward-looking and actual results may materially differ. Refer to the “Forward-Looking Statements” section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.
8 Thryv International includes Sensis Pty Ltd (Sensis” or "Thryv Australia") results subsequent to the March 1, 2021 acquisition date.


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Final Results

Thryv Holdings, Inc. and Subsidiaries
Consolidated Statements of Operations and Comprehensive Income (Loss)
(unaudited)

Three Months EndedNine Months Ended
September 30,September 30,
(in thousands, except share and per share data)
2021202020212020
Revenue$297,290 $240,325 $868,943 $862,507 
Cost of services 104,167 105,444 314,934 334,025 
Gross profit193,123 134,881 554,009 528,482 
Operating expenses:
Sales and marketing94,343 73,306 258,277 241,703 
General and administrative32,983 39,002 107,362 132,758 
Impairment charges— 1,184 3,611 19,414 
Total operating expenses127,326 113,492 369,250 393,875 
Operating income65,797 21,389 184,759 134,607 
Other income (expense):
Interest expense(12,050)(11,442)(38,159)(39,648)
Interest expense, related party(4,496)(4,167)(13,229)(13,903)
Other components of net periodic pension benefit (cost)273 (30,175)998 (31,312)
Other expense(98)— (4,157)— 
Income (loss) before income tax (expense) benefit49,426 (24,395)130,212 49,744 
Income tax (expense) benefit(13,802)24,250 (33,723)(10,323)
Net income (loss)$35,624 $(145)$96,489 $39,421 
Other comprehensive income (loss):
Foreign currency translation adjustment(4,100)— (8,545)— 
Comprehensive income (loss)$31,524 $(145)$87,944 $39,421 
Net income (loss) per common share:
Basic$1.05 $— $2.87 $1.25 
Diluted$0.95 $— $2.67 $1.16 
Weighted-average shares used in computing basic and diluted net income (loss) per common share:
Basic34,013,897 30,857,617 33,585,488 31,621,039 
Diluted37,620,116 30,857,617 36,110,702 33,990,771 




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Thryv Holdings, Inc. and Subsidiaries
Consolidated Balance Sheets

(in thousands, except share data)
September 30, 2021December 31, 2020
Assets(unaudited)
Current assets
Cash and cash equivalents$10,374 $2,406 
Accounts receivable, net of allowance of $19,365 in 2021 and $33,030 in 2020
313,285 296,570 
Contract assets, net of allowance of $114 in 2021 and $338 in 2020
7,024 10,975 
Taxes receivable1,890 9,229 
Prepaid expenses and other current assets33,084 26,172 
Indemnification asset25,594 24,346 
Total current assets391,251 369,698 
Fixed assets and capitalized software, net70,269 89,044 
Goodwill676,440 609,457 
Intangible assets, net101,189 31,777 
Deferred tax assets114,062 93,099 
Other assets24,278 21,902 
Total assets$1,377,489 $1,214,977 
Liabilities and Stockholders' Equity
Current liabilities
Accounts payable$16,929 $8,927 
Accrued liabilities153,234 139,613 
Current portion of unrecognized tax benefits35,109 18,942 
Contract liabilities14,238 9,896 
New Term Loan, current70,000 — 
Other current liabilities31,018 30,022 
Total current liabilities320,528 207,400 
New Term Loan, net333,938 — 
New Term Loan, related party152,286 — 
Senior Term Loan, net— 335,683 
Senior Term Loan, related party— 113,482 
ABL Facility56,181 79,238 
Leaseback obligations— 54,798 
Pension obligations, net168,793 190,827 
Deferred tax liabilities— 508 
Other liabilities41,318 36,266 
Total long-term liabilities752,516 810,802 
Commitments and contingencies
Stockholders' equity
Common stock - $0.01 par value, 250,000,000 shares authorized; 60,643,781, shares issued and 33,965,371 shares outstanding at September 30, 2021; and 59,590,422 shares issued and 32,912,012 shares outstanding at December 31, 2020
606 596 
Additional paid-in capital1,079,340 1,059,624 
Treasury stock - 26,678,410 shares at September 30, 2021 and December 31, 2020
(468,613)(468,613)
Accumulated other comprehensive income (loss)(8,545)— 
Accumulated deficit(298,343)(394,832)
Total stockholders' equity304,445 196,775 
Total liabilities and stockholders' equity$1,377,489 $1,214,977 


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Thryv Holdings, Inc. and Subsidiaries
Condensed Consolidated Statements of Cash Flows
Nine Months Ended September 30,
(in thousands)20212020
Cash Flows from Operating Activities(unaudited)(unaudited)
Net income$96,489 $39,421 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization80,675 110,883 
Amortization of debt issuance costs3,431 801 
Deferred income taxes(57,823)(42,346)
Provision for credit losses3,211 27,709 
Provision for service credits10,595 28,268 
Stock-based compensation expense (benefit) 6,232 (4,195)
Other components of net periodic pension (benefit) cost(998)31,312 
Loss on termination of leaseback obligations3,409 — 
(Gain) loss on disposal/write-off of fixed assets and capitalized software(44)3,476 
Impairment charges3,611 19,414 
Non-cash (gain) loss from remeasurement of indemnification asset(1,248)3,878 
Other, net592 — 
Changes in working capital items, excluding acquisitions:
Accounts receivable48,791 15,742 
Contract assets3,837 (803)
Prepaid expenses and other assets(3,184)(3,785)
Accounts payable and accrued liabilities(64,377)(44,380)
Operating lease liability(2,366)(3,998)
Contract liabilities(9,294)(5,911)
Settlement of stock option liability— (896)
Net cash provided by operating activities121,539 174,590 
Cash Flows from Investing Activities
Additions to fixed assets and capitalized software(20,053)(17,030)
Proceeds from the sale of building and fixed assets63 1,546 
Acquisition of a business, net of cash acquired(175,370)— 
Net cash (used in) investing activities(195,360)(15,484)
Cash Flows from Financing Activities
Proceeds from New Term Loan418,070 — 
Proceeds from New Term Loan, related party260,930 — 
Payments of New Tern Loan(86,199)— 
Payments of New Term Loan, related party(36,801)— 
Payments of Senior Term Loan(335,821)(72,629)
Payments of Senior Term Loan, related party(113,789)(32,761)
Proceeds from ABL Facility793,604 868,811 
Payments of ABL Facility(816,661)(892,155)
Purchase of treasury stock — (30,626)
Other4,184 113 
Net cash provided by (used in) financing activities87,517 (159,247)
Effect of exchange rate changes on cash and cash equivalents(3,446)— 
Increase (decrease) in cash and cash equivalents and restricted cash10,250 (141)
Cash and cash equivalents and restricted cash, beginning of period2,406 1,912 
Cash and cash equivalents and restricted cash, end of period$12,656 $1,771 
Supplemental Information
Cash paid for interest$52,491 $56,845 
Cash paid for income taxes, net$58,491 $15,757 




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Three Months Ended September 30,Change
20212020Amount%
(in thousands of $)(unaudited)
Revenue
Marketing Services$213,210 $208,504 $4,706 2.3 %
SaaS44,800 31,821 12,979 40.8 %
Thryv International (1)
39,280 — 39,280 NM
Consolidated Revenue$297,290 $240,325 $56,965 23.7 %
Segment EBITDA
Marketing Services$96,231 $66,733 $29,498 44.2 %
SaaS(5,508)2,561 (8,069)NM
Thryv International (1)
11,636 — 11,636 NM
Consolidated Adjusted EBITDA$102,359 $69,294 $33,065 47.7 %

Nine Months Ended September 30,Change
20212020Amount%
(in thousands of $)(unaudited)
Revenue
Marketing Services$643,938 $767,553 $(123,615)(16.1)%
SaaS123,437 94,954 28,483 30.0 %
Thryv International(1)
101,568 — 101,568 NM
Consolidated Revenue$868,943 $862,507 $6,436 0.7 %
Segment EBITDA
Marketing Services$277,546 $289,423 $(11,877)(4.1)%
SaaS(7,311)10,785 (18,096)NM
Thryv International (1)
33,810 — 33,810 NM
Consolidated Adjusted EBITDA$304,045 $300,208 $3,837 1.3 %
(1)    Thryv International includes Thryv Australia revenue subsequent to the March 1, 2021 acquisition date.



Non-GAAP Measures
Our results included in this press release include Adjusted EBITDA and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles (“GAAP”). These non-GAAP measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables below for a reconciliation of Adjusted EBITDA to Net income (loss), and Adjusted Gross Profit to gross profit. Both Net income (loss) and Gross profit are the most comparable GAAP financial measure to Adjusted EBITDA and Adjusted Gross Profit, respectively.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects and allow for


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greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, it is important to note that the particular items we exclude from, or include in, our non-GAAP financial measures may differ from the items excluded from, or included in, similar non-GAAP financial measures used by other companies in the same industry.
The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net income (loss):
Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2021202020212020
Reconciliation of Adjusted EBITDA
Net income (loss)$35,624 $(145)$96,489 $39,421 
Interest expense16,546 15,609 51,388 53,551 
Income tax expense (benefit)13,802 (24,250)33,723 10,323 
Depreciation and amortization expense31,049 35,454 80,675 110,883 
Loss on termination of leaseback obligations— — 3,409 — 
Restructuring and integration expenses (1)
2,312 6,710 15,036 23,902 
Transaction costs (2)
3,987 4,913 19,973 14,679 
Stock-based compensation expense (benefit) (3)
2,340 1,289 6,232 (4,195)
Other components of net periodic pension (benefit) cost (4)
(273)30,175 (998)31,312 
Non-cash (gain) loss from remeasurement of indemnification asset (5)
(404)(540)(1,248)3,878 
Impairment charges — 1,184 3,611 19,414 
Other (6)
(2,624)(1,105)(4,245)(2,960)
Adjusted EBITDA$102,359 $69,294 $304,045 $300,208 
(1)For the three and nine months ended September 30, 2021 and 2020, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, loss on disposal of fixed assets and capitalized software, and costs associated with abandoned facilities and system consolidation.
(2)Expenses related to the Company's direct listing, Sensis acquisition and other transaction costs.
(3)Company records stock-based compensation expense related to the amortization of grant date fair value of the Company’s stock-based compensation awards. Additionally, stock-based compensation expense includes the remeasurement of these awards at each period end, prior to October 1, 2020.
(4)Other components of net periodic pension cost is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. The most significant component of other components of net periodic pension cost relates to the mark to market pension remeasurement.
(5)In connection with the YP Acquisition, the seller provided the Company indemnity for future potential losses associated with certain federal and state tax positions taken in tax returns filed by the seller prior to the Acquisition Date.
(6)Other primarily includes expenses related to potential non income-based tax liabilities. Additionally, during the three and nine months ended September 30, 2021, other includes foreign exchange related expense.



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The following is a reconciliation of Adjusted Gross Profit, to its most directly comparable GAAP measure, Gross profit:
Three Months Ended September 30,
(in thousands)20212020
Reconciliation of Adjusted Gross Profit
Gross profit$193,123 $134,881 
Plus:
Depreciation and amortization expense14,930 18,097 
Stock-based compensation expense156 70 
Adjusted Gross Profit$208,209 $153,048 
Gross Margin65.0 %56.1 %
Adjusted Gross Margin70.0 %63.7 %

Nine Months Ended September 30,
(in thousands)20212020
Reconciliation of Adjusted Gross Profit
Gross profit$554,009 $528,482 
Plus:
Depreciation and amortization expense42,991 55,084 
Stock-based compensation expense (benefit)320 (176)
Adjusted Gross Profit$597,320 $583,390 
Gross Margin63.8 %61.3 %
Adjusted Gross Margin68.7 %67.6 %


Forward-Looking Statements
Some statements included in this release constitute forward-looking statements. Statements that include the words “may”, “will”, “could”, “should”, “would”, “believe”, “anticipate”, “forecast”, “estimate”, “expect”, “preliminary”, “intend”, “plan”, “project”, “outlook”, “future”, “forward”, “guidance” and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. Forward-looking statements provide current expectations with respect to our financial performance and future events with respect to our business and industry in general. Forward-looking statements are based on certain assumptions and include any statement that does not directly relate to any historical or current fact. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: risks related to the ongoing COVID-19 pandemic, the Company’s ability to maintain adequate liquidity to fund operations; the Company’s future operating and financial performance; the Company’s ability to consummate acquisitions, or, if consummated, to successfully integrate acquired businesses into the Company’s operations, the Company’s ability to recognize the benefits of acquisitions, or the failure of an acquired company to achieve its plans and objectives; limitations on our operating and strategic flexibility and the ability to operate our business, finance our capital needs or expand business strategies under the terms of our credit facilities; our ability to retain existing business and obtain and retain new business; general economic or business conditions affecting the markets we serve; declining use of print yellow page directories by consumers; our ability to collect trade receivables from clients to whom we extend credit; credit risk associated with our reliance on small and medium sized businesses as clients; our ability to attract and retain key managers; increased


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competition in our markets; our ability to obtain future financing due to changes in the lending markets or our financial position; our ability to maintain agreements with major Internet search and local media companies; reduced advertising spending and increased contract cancellations by our clients, which causes reduced revenue; and our ability to anticipate or respond effectively to changes in technology and consumer preferences. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.

If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

About Thryv Holdings, Inc.

Thryv Holdings, Inc. (NASDAQ: THRY) is a global software and marketing services company that empowers small- to medium-sized businesses (SMBs), franchises and agencies to grow and modernize their operations so they can compete and win in today's economy. Over 45,000 businesses use our award-winning SaaS platform, Thryv®, to manage their end-to-end customer experience, which has helped businesses across the U.S. and overseas grow their bottom line. Thryv also manages digital and print presence for over 400,000 businesses, connecting these SMBs to local consumers via proprietary local search portals and print directories. For more information about Thryv Holdings, Inc, visit thryv.com.

Media Contact:
Paige Blankenship
Thryv, Inc.
972.453.3012                            
paige.blankenship@thryv.com


Investor Contacts:  
Cameron Lessard 
Thryv, Inc.
214.773.7022 
cameron.lessard@thryv.com  
  
 


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