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Revenues and Deferred Costs - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Disaggregation of Revenue [Line Items]        
Total revenues $ 85,906 $ 67,703 $ 244,193 $ 193,462
SaaS subscription services        
Disaggregation of Revenue [Line Items]        
Total revenues 82,054 64,758 233,437 183,446
Implementation services        
Disaggregation of Revenue [Line Items]        
Total revenues 1,832 2,077 5,790 6,961
Other services        
Disaggregation of Revenue [Line Items]        
Total revenues $ 2,020 $ 868 $ 4,966 $ 3,055