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Segment Results (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2013
Sep. 30, 2012
Sep. 30, 2013
segment
Sep. 30, 2012
Segment Reporting Information [Line Items]        
Number of operating Segments     3  
Service and administrative fees $ 49,238 $ 22,898 $ 135,022 $ 67,195
Ceding commission 8,731 11,122 22,851 25,396
Net investment income 772 744 2,433 2,219
Net realized investment gains 756 0 2,043 10
Other income (1) 179 52 529 172
Net earned premium 34,106 33,893 100,929 97,770
Net losses and loss adjustment expenses 9,957 11,430 31,096 32,272
Member benefit claims 13,834 1,157 34,624 3,558
Commissions 43,175 33,377 120,148 96,647
Brokerage commissions and fees 8,787 8,411 28,409 27,295
Total segment net revenue 35,603 31,140 106,750 87,564
Operating Expenses 25,499 20,667 75,527 58,102
Earnings before interest, taxes, depreciation and amortization 10,104 10,473 31,223 29,462
Depreciation and Amortization 3,248 1,998 9,661 6,359
Interest expense 1,501 2,025 4,489 5,267
Income before income taxes and non-controlling interests 5,355 6,450 17,073 17,836
Income taxes 2,268 2,397 6,048 6,392
Less: net (loss) income attributable to non-controlling interests (135) 29 868 62
Net Income 3,222 4,024 10,157 11,382
Payment Protection Segment [Member]
       
Segment Reporting Information [Line Items]        
Service and administrative fees 45,248 17,519 122,016 52,281
Ceding commission 8,732 11,122 22,852 25,396
Net investment income 771 744 2,432 2,219
Net realized investment gains 756 (16) 2,043 (6)
Other income (1) 177 [1] 52 929 [1] 172
Net earned premium 34,105 33,893 100,928 97,770
Net losses and loss adjustment expenses 9,957 11,430 31,096 32,272
Member benefit claims 13,834 1,157 34,624 3,558
Commissions 43,175 33,377 120,148 96,647
Total Payment Protection Net Revenue 22,823 [1] 17,350 65,332 [1] 45,355
Operating Expenses 15,833 9,563 44,805 26,205
Earnings before interest, taxes, depreciation and amortization 6,990 7,787 20,527 19,150
Depreciation and Amortization 1,736 863 5,145 2,577
Interest expense 1,022 1,359 3,044 3,342
Income before income taxes and non-controlling interests 4,232 5,565 12,338 13,231
BPO segment [Member]
       
Segment Reporting Information [Line Items]        
BPO 3,717 4,951 11,900 13,565
Operating Expenses 2,370 3,836 8,706 10,320
Earnings before interest, taxes, depreciation and amortization 1,347 1,115 3,194 3,245
Depreciation and Amortization 845 494 2,512 1,495
Interest expense 176 294 528 820
Income before income taxes and non-controlling interests 326 327 154 930
Brokerage Segment [Member]
       
Segment Reporting Information [Line Items]        
Brokerage commissions and fees 8,789 8,411 28,411 27,295
Service and administrative fees 274 428 1,107 1,349
Total Brokerage 9,063 8,839 29,518 28,644
Operating Expenses 7,296 7,268 22,016 21,577
Earnings before interest, taxes, depreciation and amortization 1,767 1,571 7,502 7,067
Depreciation and Amortization 667 641 2,004 2,287
Interest expense 303 372 917 1,105
Income before income taxes and non-controlling interests $ 797 $ 558 $ 4,581 $ 3,675
[1] (1) - Includes the $402 gain on sale of subsidiary for the nine months ended September 30, 2013.