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Segment Results Segment Reconciliation to Consolidated Total (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]    
Segment Reporting Information, Revenue for Reportable Segment $ 35,026 $ 27,322
Net losses and loss adjustment expenses 10,535 11,266
Member benefit claims 8,978 1,303
Commissions 35,362 31,988
Total revenues 89,901 71,879
Operating Expenses 25,651 18,131
Earnings before depreciation, amortization and interest expense 80,526 62,688
Earnings before interest, taxes, depreciation and amortization 9,375 9,191
Depreciation and Amortization 3,266 2,220
Interest expense 1,444 1,652
Income before income taxes and non-controlling interests 4,665 5,319
Income taxes 1,354 1,887
Less: net income attributable to non-controlling interests 818 18
Net Income 2,493 3,414
Payment Protection Segment [Member]
   
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]    
Segment reporting information, Net Revenue for Payment Protection Segment 20,637 13,094
Net losses and loss adjustment expenses 10,535 11,266
Member benefit claims 8,978 1,303
Commissions 35,362 31,988
Operating Expenses 14,892 7,913
Earnings before interest, taxes, depreciation and amortization 5,745 5,181
Depreciation and Amortization 1,775 849
Interest expense 957 1,012
Income before income taxes and non-controlling interests 3,013 3,320
BPO segment [Member]
   
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]    
Segment reporting information, Net Revenue for BPO Segment 4,214 4,205
Operating Expenses 3,556 3,133
Earnings before interest, taxes, depreciation and amortization 658 1,072
Depreciation and Amortization 834 503
Interest expense 177 267
Income before income taxes and non-controlling interests (353) 302
Brokerage Segment [Member]
   
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]    
Segment reporting information, Net Revenue for Brokerage Segment 10,175 10,023
Operating Expenses 7,203 7,085
Earnings before interest, taxes, depreciation and amortization 2,972 2,938
Depreciation and Amortization 657 868
Interest expense 310 373
Income before income taxes and non-controlling interests 2,005 1,697
Corporate [Member]
   
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]    
Operating Expenses 0 0
Earnings before interest, taxes, depreciation and amortization 0 0
Income before income taxes and non-controlling interests $ 0 $ 0