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Segment Results (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended
Mar. 31, 2013
segment
Mar. 31, 2012
Segment Reporting Information [Line Items]    
Number of operating Segments 3  
Service and administrative fees $ 38,858 $ 22,511
Ceding commission 7,163 7,064
Net Investment Income, Insurance Entity 909 743
Realized Investment Gains (Losses) 7 (3)
Other income 91 72
Net losses and loss adjustment expenses 10,535 11,266
Member benefit claims 8,978 1,303
Net earned premium 33,142 31,972
Commissions 35,362 31,988
Insurance Commissions and Fees 9,731 9,520
Segment Reporting Information, Revenue for Reportable Segment 35,026 27,322
Operating Expenses 25,651 18,131
Earnings before interest, taxes, depreciation and amortization 9,375 9,191
Depreciation and Amortization 3,266 2,220
Interest expense 1,444 1,652
Income before income taxes and non-controlling interests 4,665 5,319
Income taxes 1,354 1,887
Less: net income attributable to non-controlling interests 818 18
Net Income 2,493 3,414
Payment Protection Segment [Member]
   
Segment Reporting Information [Line Items]    
Service and administrative fees 34,200 17,803
Ceding commission 7,163 7,064
Net Investment Income, Insurance Entity 909 743
Realized Investment Gains (Losses) 7 (3)
Other income 91 72
Net losses and loss adjustment expenses 10,535 11,266
Member benefit claims 8,978 1,303
Net earned premium 33,142 31,972
Commissions 35,362 31,988
Segment reporting information, Net Revenue for Payment Protection Segment 20,637 13,094
Operating Expenses 14,892 7,913
Earnings before interest, taxes, depreciation and amortization 5,745 5,181
Depreciation and Amortization 1,775 849
Interest expense 957 1,012
Income before income taxes and non-controlling interests 3,013 3,320
BPO segment [Member]
   
Segment Reporting Information [Line Items]    
Segment reporting information, Net Revenue for BPO Segment 4,214 4,205
Operating Expenses 3,556 3,133
Earnings before interest, taxes, depreciation and amortization 658 1,072
Depreciation and Amortization 834 503
Interest expense 177 267
Income before income taxes and non-controlling interests (353) 302
Brokerage Segment [Member]
   
Segment Reporting Information [Line Items]    
Insurance Commissions and Fees 9,731 9,520
Service and administrative fees, Brokerage Segement 444 503
Segment reporting information, Net Revenue for Brokerage Segment 10,175 10,023
Operating Expenses 7,203 7,085
Earnings before interest, taxes, depreciation and amortization 2,972 2,938
Depreciation and Amortization 657 868
Interest expense 310 373
Income before income taxes and non-controlling interests 2,005 1,697
Corporate [Member]
   
Segment Reporting Information [Line Items]    
Operating Expenses 0 0
Earnings before interest, taxes, depreciation and amortization 0 0
Income before income taxes and non-controlling interests $ 0 $ 0