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Goodwill (Tables)
 12 Months Ended
Dec. 31, 2012
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill [Table Text Block]
The following table shows the retrospective adjustments made to the balance of goodwill at December 31, 2011 to reflect the effect of these measurement period adjustments made in accordance with accounting requirements under ASC 805 and the adjustments made to goodwill for the immaterial error corrections under ASC 250, that impacted balances prior to January1, 2011, that are discussed in the Note, "Restatement of the Consolidated Financial Statements," of Notes to the Consolidated Financial Statements.
Goodwill balances by segment are as follows:
Payment Protection
 
BPO
 
 Brokerage (1)
 
Total
Balance at January 1, 2011 (1)
$
33,413

 
$
10,239

 
$
30,778

 
$
74,430

Segment reclassifications
—

 
(1,337
)
 
1,337

 
—

Goodwill disposed of during 2011
—

 
—

 
(1,337
)
 
(1,337
)
Goodwill acquired during 2011
3,219

 
6,730

 
26,138

 
36,087

Goodwill adjustment under ASC 250 for the Auto Knight acquisition for the year ending December 31, 2011
996

 
—

 
—

 
996

Final valuation adjustments as required under ASC 805 for eReinsure
—

 
—

 
(2,626
)
 
(2,626
)
Final valuation adjustments as required under ASC 805 for PBG
—

 
(2,662
)
 
—

 
(2,662
)
Adjusted balance at December 31, 2011
37,628

 
12,970

 
54,290

 
104,888

Goodwill acquired - purchased book of business
—

 
—

 
168

 
168

Goodwill acquired - ProtectCELL acquisition
11,732

 
—

 
—

 
11,732

Goodwill acquired - 4Warranty acquisition
2,724

 
—

 
—

 
2,724

Balance at December 31, 2012
$
52,084

 
$
12,970

 
$
54,458

 
$
119,512


(1) The January 1, 2011 balance includes an increasing adjustment of $0.4 million to goodwill for the immaterial correction of an error adjustment attributable to B&G acquisition for the year ending December 31, 2009, as discussed in the Note, "Restatement of the Consolidated Financial Statements" of Notes to the Consolidated Financial Statements in the section titled "Immaterial correction of Prior Period Errors - Purchase Accounting Adjustments."