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Segment Results Segment Results (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2011
Sep. 30, 2011
Jun. 30, 2011
Mar. 31, 2011
Dec. 31, 2012
segment
Dec. 31, 2011
Dec. 31, 2010
Segment Reporting Information [Line Items]                      
Number of operating Segments                 3    
Service and administrative fees                 $ 90,550   $ 56,254
Ceding commission                 34,825   28,767
Net Investment Income, Insurance Entity                 3,068 3,368 4,073
Realized Investment Gains (Losses)                 19 4,365 715
Other income                 269   230
Net losses and loss adjustment expenses                 40,219 37,949 36,035
Member benefit claims                 4,642 4,409 466
Net earned premium                 127,625 115,503 111,805
Commissions                 128,741 126,918 92,646
Insurance Commissions and Fees                 35,306   24,620
Segment Reporting Information, Revenue for Reportable Segment                 118,044 112,313 97,252
Operating Expenses                 79,002 76,164 60,787
Earnings before interest, taxes, depreciation and amortization                 39,042 36,149 36,465
Depreciation and Amortization                 8,886 8,029 4,628
Interest expense                 6,624 7,641 8,464
Income before income taxes and non-controlling interests 5,696 6,450 6,067 5,319 7,476 6,207 2,042 4,754 23,532 20,479 23,373
Income taxes 1,903 2,397 2,108 1,887 2,572 2,209 750 1,609 8,295 7,140 8,159
Less: net income (loss) attributable to non-controlling interests 10 29 15 18 1 1 2 (174) 72 (170) 20
Net Income 3,783 4,024 3,944 3,414 4,903 3,997 1,290 3,319 15,165 13,509 15,194
Gain (Loss) on Sale of Stock in Subsidiary                 0 (477)  
Payment Protection Segment [Member]
                     
Segment Reporting Information [Line Items]                      
Service and administrative fees                 70,365 76,244 34,568
Ceding commission                 34,825 29,495 28,767
Net Investment Income, Insurance Entity                 3,068 3,368 4,073
Realized Investment Gains (Losses)                 3 4,193 650
Other income                 269 170 230
Net losses and loss adjustment expenses                 40,219 37,949 36,035
Member benefit claims                 4,642 4,409 466
Net earned premium                 127,625 115,503 111,805
Commissions                 128,741 126,918 92,646
Segment reporting information, Net Revenue for Payment Protection Segment                 62,553 59,697 50,946
Operating Expenses                 36,420 33,514 25,126
Earnings before interest, taxes, depreciation and amortization                 26,133 26,183 25,820
Depreciation and Amortization                 3,590 4,205 2,352
Interest expense                 4,146 4,649 7,197
Income before income taxes and non-controlling interests                 18,397 17,329 16,271
BPO segment [Member]
                     
Segment Reporting Information [Line Items]                      
Segment reporting information, Net Revenue for BPO Segment                 18,424 15,584 17,069
Operating Expenses                 14,227 11,598 10,002
Earnings before interest, taxes, depreciation and amortization                 4,197 3,986 7,067
Depreciation and Amortization                 2,290 1,124 598
Interest expense                 1,035 419 433
Income before income taxes and non-controlling interests                 872 2,443 6,036
Brokerage Segment [Member]
                     
Segment Reporting Information [Line Items]                      
Insurance Commissions and Fees                 35,306 34,396 24,620
Service and administrative fees, Brokerage Segement                 1,761 2,636 4,617
Segment reporting information, Net Revenue for Brokerage Segment                 37,067 37,032 29,237
Operating Expenses                 28,355 29,289 [1] 23,529
Earnings before interest, taxes, depreciation and amortization                 8,712 7,743 [1] 5,708
Depreciation and Amortization                 3,006 2,700 1,678
Interest expense                 1,443 2,573 834
Income before income taxes and non-controlling interests                 4,263 2,470 [1] 3,196
Corporate [Member]
                     
Segment Reporting Information [Line Items]                      
Operating Expenses                 0 1,763 2,130
Earnings before interest, taxes, depreciation and amortization                 0 (1,763) (2,130)
Income before income taxes and non-controlling interests                 $ 0 $ (1,763) $ (2,130)
[1] (1) - Includes loss on sale of subsidiary of $477 for the year ended December 31, 2011.