Goodwill Level 4 (Details) (USD $) In Thousands, unless otherwise specified	9 Months Ended	12 Months Ended
	Sep. 30, 2012	Dec. 31, 2011
Goodwill [Line Items]
Goodwill	$ 104,500
Final valuation adjustments as required under ASC 805 for eReinsure		(2,626)
Final valuation adjustments as required under ASC 805 for PBG		(2,662)
Goodwill, Acquired During 2012	168
Goodwill	104,668	104,500
Payment Protection [Member]
Goodwill [Line Items]
Goodwill adjustment under ASC 250 for Auto Knight for the year ending December 31, 2011		608
Final valuation adjustments as required under ASC 805 for eReinsure		0
Final valuation adjustments as required under ASC 805 for PBG		0
Goodwill	37,240
Business Process Outsourcing [Member]
Goodwill [Line Items]
Final valuation adjustments as required under ASC 805 for eReinsure		0
Final valuation adjustments as required under ASC 805 for PBG		(2,662)
Goodwill	12,970
Brokerage [Member]
Goodwill [Line Items]
Prior period adjustments for the year ending December 31, 2009 increasing goodwill (1)		383	[1]
Final valuation adjustments as required under ASC 805 for eReinsure		(2,626)
Final valuation adjustments as required under ASC 805 for PBG		0
Goodwill, Acquired During 2012	168
Goodwill	54,458
Scenario, Previously Reported [Member]
Goodwill [Line Items]
Goodwill		108,797
Scenario, Previously Reported [Member] | Payment Protection [Member]
Goodwill [Line Items]
Goodwill		36,632
Scenario, Previously Reported [Member] | Business Process Outsourcing [Member]
Goodwill [Line Items]
Goodwill		15,632
Scenario, Previously Reported [Member] | Brokerage [Member]
Goodwill [Line Items]
Goodwill		56,533
Scenario, Actual [Member]
Goodwill [Line Items]
Goodwill		104,500
Scenario, Actual [Member] | Payment Protection [Member]
Goodwill [Line Items]
Goodwill		37,240
Scenario, Actual [Member] | Business Process Outsourcing [Member]
Goodwill [Line Items]
Goodwill		12,970
Scenario, Actual [Member] | Brokerage [Member]
Goodwill [Line Items]
Goodwill		$ 54,290

[1] (1) - Immaterial correction of an error adjustment from the year ending December 31, 2009 is shown as an adjustment to the December 31, 2011 balance since the goodwill balances from December 31, 2009 and December 31, 2010 are not being presented in this Form 10-Q.